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  • Help desk software - specific feature needed

    - by LunchMoney
    I am having a hard time finding help desk software that allows for drop down hyperlink selection during ticket creation. The situation is that we do external support for client systems and connect via remotely anywhere or logmein. Right now we use a poorly modified php based system that has a customer drop down menu and then a site drop down list that is then parsed by a bit of java script which opens a url. What I am looking for is the ability to store customer site URL information in the database and during the creation of a ticket be able to select the customer name and then select the site there by placing the corresponding site URL in the ticket. The support tech will then be able to click on this link to access the customer's site. Has anyone used or seen help desk software with this feature?

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  • KDE doesn't start up anything else

    - by Shane
    I just installed KDE under Arch Linux. Problem is, nothing is starting up right with it - no window manager, no panels, nothing. All I get is a small terminal window in the bottom right corner of the screen, which I'm assuming is konsole. From that single window I can do things like start kwin or launch programs whose names I happen to know (like chromium or firefox), but I don't have a panel for starting programs or switching between programs. It doesn't matter whether I start kdm through inittab or manually by typing # /etc/rc.d/kdm start. KDM looks great, but once I log in as my normal user I just get a console window with no decoration. Is there a startup script for KDE somewhere that needs to run, and usually has a bunch of programs by default - like a window manager, panels, widgets, and all the normal background programs that run in an ordinary GUI? If so, how can I "restore" the default behavior?

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  • automatically switch from display 1 to display 2 every x minutes

    - by Jean-Pierre
    I am not that good with programmation, but I guess you are. we are planning to install 2 display monitor in the back of the other one. There will be 1 computer that will display a different application on each display monitor. I want to be able to switch display 1 to 2 and display 2 to display 1 to show what is on the other monitor without having to move themselve on the back of the monitor to see the opposite monitor. I need a script that will switch display every x times. How can I do that ?

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  • Configuring Samba to allow Use of CUPS printer

    - by Skizz
    Having trouble with samba printing. I have a CUPS printer installed on an Ubuntu 11.04 server and that works great. When I try to configure samba to allow an XP machine to use the printer, it fails when printing. I can install the printer drivers for XP from the server and the printer appears in the XP printer control panels. When I try to print a test page from the XP machine I get this error in the system event log: Jun 27 20:33:29 FatController smbd[3571]: [2012/06/27 20:33:29, 0] rpc_server/srv_netlog_nt.c:603(_netr_ServerAuthenticate3) Jun 27 20:33:29 FatController smbd[3571]: _netr_ServerAuthenticate3: netlogon_creds_server_check failed. Rejecting auth request from client JAMES machine account JAMES$ Here's my smb.conf file: [global] server string = %h (Server) workgroup = SODOR encrypt passwords = true security = user os level = 255 preferred master = yes domain master = yes local master = yes logon path = \\%L\profile\%U logon drive = S: logon home = \\%L\home\%U domain logons = yes map to guest = Never guest ok = no dns proxy = no time server = yes logon script = logon.bat load printers = yes printing = cups printcap name = cups nt acl support = no interfaces = eth1 lo bind interfaces only = yes smb ports = 445 [netlogon] comment = Net Log On path = /home/samba/netlogon guest ok = no read only = yes browseable = no [profile] comment = User Profiles path = /home/samba/profiles read only = no create mask = 0600 directory mask = 0700 browseable = no store dos attributes = yes [printers] comment = All Printers path = /var/spool/samba browseable = yes guest ok = no printable = yes [print$] comment = Printer Drivers path = /var/lib/samba/printers browseable = yes guest ok = no read only = yes write list = root, skizz Anyone know what the problem is and how to fix it? In addition to the above, I also get this error: Jun 27 21:56:35 FatController smbd[3571]: [2012/06/27 21:56:35, 0] printing/print_cups.c:1027(cups_job_submit) Jun 27 21:56:35 FatController smbd[3571]: Unable to print file to `Edward' - client-error-not-authorized which I think is more relevant.

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  • vps like [load] graphs

    - by foober
    I investigated a couple of tools but they were really annoying and not polished. kSar for exampe is supposed to graph sar output, but it doesn't work. There's a perl script around (sar2rrd) that's supposed to convert sar output in rrd format and generate graphs. Doesn't work. (at least it doesn't like the output of "atsar" as per debian/ubuntu package). Tried munin but it wants to mess with http servers, and for some reason it didn't really work, too. It displayed errors in the webpage generated by the http server it put on port 4949. So, is there a simple install and forget tool to generate daily load,cpu,memory,network graphs? It seems strange to me that this problem has not been solved, maybe I'm looking in the wrong places

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  • Ubuntu server: Delete first folder in directory

    - by Martin
    How can I grab the first subfolder in a directory and delete it? I found a script to monitor the free diskspace. It sends an alert email if space runs low, but I want to also delete some unneeded stuff. I have a backup folder where I save daily and monthly backups. I want to delete the first folder since this always the oldest, but I don't know the name of the oldest backup. My folders without Jan-May and Dec: 06-01 07-01 08-01 09-01 10-01 11-01 Friday Monday Saturday Sunday Thursday Tuesday Wednesday How can I delete the first folder "06-01" without knowing its name?

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  • "sha256sum mismatch jdk-7u3-linux-x64.tar.gz " error when trying to install Oracle Java

    - by Fawkes5
    i recently tried installed java 7 on ubuntu 12.04 and i think i screwed something up I followed the instructions given here. First you need to remove openjdk for this run the following command from your terminal sudo apt-get purge openjdk* Now you can install Java7 by adding the following repository: sudo add-apt-repository ppa:eugenesan/java sudo apt-get update sudo apt-get install oracle-java7-installer Now everytime i install a new program i get the following error: Download done. sha256sum mismatch jdk-7u3-linux-x64.tar.gz Oracle JDK 7 is NOT installed. dpkg: error processing oracle-java7-installer (--configure): subprocess installed post-installation script returned error exit status 1 Setting up python-central (0.6.17ubuntu1) ... Setting up python-eggtrayicon (2.25.3-11) ... Setting up gmail-notify (1.6.1.1-1ubuntu1) ... Processing triggers for python-central ... Errors were encountered while processing: oracle-java7-installer Error in function: However.The program seems to install and work just fine so it doesn't seem to be a problem preventing me from doing anything So then i reinstalled openjdk by going: sudo apt-get install openjdk* But i still get the same error. going: sudo apt-get install oracle-java7-installer gives me the same error. What is going on? Please let me know if this is clear or not and ill try to explain my issue better

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  • Modifying the initrd.img to run additional binaries in a PXE booted RHEL 6

    - by Charles Long
    I am trying to add additional automation to our existing RHEL 6 (or Oralce's implementation thereof) PXE install process by running a script in the %pre section of my kickstart config that call hpacucli, HP's raid device configuration binary. My approach has been to modify the PXE served initrd.img. I've unpacked the initrd.img and copied in the required libraries, binaries, and scripts but when the system boots using the modified initrd.img, the modified /lib (and /lib_64) are moved aside to /lib_old and /lib is linked to the /mnt/runtime/lib. How can I change this configuration so that the /lib is not moved (unlikely) or required libraries are available in the runtime /mnt/runtime/lib? To test and confirm this I've been able to get the install process to move to the 6th virtual console, which allows me to see errors, and then open a shell (a useful debugging mechanism). %pre exec /dev/tty6 2 /dev/tty6 chvt 6 /bin/sh

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  • Can I ping via an arbitrary interface of a DD-WRT system?

    - by bytebuster
    There's a Linksys WRT54GL router with DD-WRT firmware (v23SP2). The network has a simple dual-WAN configuration (standby mode, switching by a script): ~ # ip route 192.168.3.0/24 dev br0 proto kernel scope link src 192.168.3.1 192.168.2.0/24 dev vlan2 proto kernel scope link src 192.168.2.2 192.168.1.0/24 dev vlan1 proto kernel scope link src 192.168.1.67 127.0.0.0/8 dev lo scope link default via 192.168.2.1 dev vlan2 I'm trying to ping a certain server arbitrary via vlan1 or vlan2. What I tried, as suggested here: ping -I vlan2 <address> ping 192.168.2.1 <address> In both cases ping simply exits with no error messages. Also, ping ignores many other parameters, again, by exiting silently. I failed to find any references that DD-WRT has a limited version of ping whatsoever. I also don't think it can be a permissions issue as mentioned here since the only user with DD-WRT is root. What's wrong?

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  • How to lock the c prompt?

    - by allindal
    Is there anyway to lock the command prompt? I need my computer to require a password to use the command prompt. I lock the workstation occasionally but sometimes I forget and if I could just prevent my roommate from doing the "c: net user user *" to change my password it would be great. I do not want to have to use the rundll.32 user command with script to automatically lock the computer. Just a way to lock the c prompt. Sorry for not saying this earlier, I'm running a vista 32bit Asus gene II motherboard with a core i7 CPU

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  • SQL Server backup/restore error: The Media Family on Device is Incorrectly Formed.

    - by Chris
    Basically, I'm having this issue: http://www.sqlcoffee.com/Troubleshooting047.htm What I'm doing is running a script I found online (http://pastebin.com/3n0ZfybL) to do a full backup, then rar'ing up the file and moving it to my computer. The CRC of the backup file inside the rar is correct on both computers, so there is no problem with data being corrupted when I transfer it. But then I go and try to restore the database on my dev computer here and I get the errors "sql server cannot process this media family" ... "msg 3013". Why is this happening? I'd test out the backup on the server I'm getting it from, but it's a production server.

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  • ubuntu pptp connections from command line

    - by Ian R
    I'm using a lot of vpn connections daily for my work and I want to program a pptp dialer in python to ease my job a little bit by automating things. I usually go with network-manager-pptp to setup my connections but I would like to skip this gui tool and do it from the script. Something like a dialer. My question is. Can pptp connections be established using the command tools only? Also, where does network-manager-pptp saves its failes so I can take a look and see what configs it generates. Any help is much appreciated.

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  • Enabling mod_fcgid results in 403

    - by laggingreflex
    I have an EasyPHP 12.1 setup (latest) on Windows 7x64 and I'm trying to enable mod_fcgid for PHP. I have added the following in my httpd.conf Include conf/extra/httpd-vhosts.conf LoadModule fcgid_module modules/mod_fcgid.so FcgidInitialEnv PHPRC "C:\progra~2\EasyPHP-12.1\php\php546x121028092509" AddHandler fcgid-script .php FcgidWrapper "C:\progra~2\EasyPHP-12.1\php\php546x121028092509/php-cgi.exe" .php and Options ExecCGI Indexes FollowSymLinks under <Directory "${path}/www"> I've made sure the paths are all good and set permissions on the entire C:\progra~2\EasyPHP-12.1 and my www root to Everyone - Allow All. Yet I still get 403 on all server(localhost) requests. Along with Apache/2.4.2 (Win32) PHP/5.4.6 mod_fcgid/2.3.7 so I know mod_fcgid is enabled and is causing the 403. Commenting out the above lines from httpd.conf makes it work again but is slower than death (which is why I wanted mod_fcgid). What could I be doing wrong?

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  • Strange behavior of RigidBody with gravity and impulse applied

    - by Heisenbug
    I'm doing some experiments trying to figure out how physics works in Unity. I created a cube mesh with a BoxCollider and a RigidBody. The cuve is laying on a mesh plane with a BoxCollider. I'm trying to update the object position applying a force on its RigidBody. Inside script FixedUpdate function I'm doing the following: public void FixedUpdate() { if (leftButtonPressed()) this.rigidbody.AddForce( this.transform.forward * this.forceStrength, ForceMode.Impulse); } Despite the object is aligned with the world axis and the force is applied along Z axis, it performs a quite big rotation movement around its y axis. Since I didn't modify the center of mass and the BoxCollider position and dimension, all values should be fine. Removing gravity and letting the object flying without touching the plane, the problem doesn't show. So I suppose it's related to the friction between objects, but I can't understand exactly which is the problem. Why this? What's my mistake? How can I fix this, or what's the right way to do such a moving an object on a plane through a force impulse?

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  • Postfix Vacation.pl with local users

    - by Simiyu
    Hi, I am trying to setup the vacation.pl script on a mail servers which has local users only (since they are only 10 users). I have installed the SquirrelMail plugin and the Auto respond option is available for the users, but when an email is sent to the addresses no auto reply email is sent to the sender. There are also no logs on the /var/log/vacation folder which i created as well as the normal log files. Most of the examples online refer to virtual users, can it work with local users? and if so how? regards, Arthur

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  • How to monitor a folder for changes, and execute a command if it does, on Windows?

    - by Camilo Martin
    There are similar questions for Linux and Mac, but I'm after a Windows solution here. The problem is as follows: I want to write several (js) script files in a folder, and have a program monitor that folder for file changes and new files being added, and run a command whenever that happens (to compile them all into one single file). The solution has to: Monitor both file changes and new files being added, in a folder. Run a command only if there is any change. It would be best if it either is a built-in solution (like a JScript or VBscript snippet), or something that does not require installation.

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  • Added resolution not working after upgrading to 12.04

    - by David
    After upgrading, my screen resolution (added by xrandr comands on the start) did not work like before. Messages appear showing some errors (that i have never had in 11.10). "No se pudo aplicar la configuración almacenada para los monitores"/"Can't apply the stored configuration for the monitors." This script didn't work either. xrandr --newmode "1280x1024_60.00" 109.00 1280 1368 1496 1712 1024 1027 1034 1063 -hsync +vsync xrandr --addmode VGA1 1280x1024_60.00 xrandr --output VGA1 --mode 1280x1024_60.00 I also tryed deleting monitors.xml but, nothing. This only erase the window message. It's been sayd that ##It's a normal buggy and well know problem for Pc's with Intel integrated video cards.## The new version of gnome-settings-daemon stores its configuration information in dconf rather than gconf. I tryed something, but the problem persist. This is what i did. Install the dconf-tools package, and then run dconf-editor. In the tree on the left, navigate org - gnome - settings-daemon - plugins - xrandr. Uncheck the active checkbox. restart your XServer (Ctrl+Alt+Backspace) (It didn't worked out for me, but it may be helpful to someone)

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  • Configuring htaccess to show authentication prompt only for subdomain

    - by Philipp Lenssen
    How do I write the htaccess so that it will only require authentication when on admin.example.com, but not on www.example.com (like by using some if-else clause)? Background: I have a site running in two modes: The admin mode should be reached at something like admin.example.com, whereas the normal mode would be www.example.com -- but both should point to the same directory & scripts within them (the scripts then turn on certain editing features by checking if the script is accessed from the admin subdomain). Edit: I can now see this has been asked and answered at StackOverflow, though I can't get the top answer to work for me...

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  • How to backup data on debian vps to dropbox?

    - by IBr
    I have really simple private VPS with some webpages and music server. I want to backup some configs and some scripts to dropbox or similar service. Server has no gui (except simple ssh X forwarding, which is neither convenient for constant usage and does not provide full desktop) everything is controlled through ssh. So my question would is it possible to setup dropbox client for command line use? How? Is there any alternatives for dropbox, which would have command line clients? Also is it possible to incorporate backup into script for cron job?

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  • How do I import a Flash Catalyst design into Dreamweaver?

    - by garrett
    So I made a banner in Flash Catalyst and published it to swf/air file. Now I can't find a way to get it into Dreamweaver. When I hit "Import SWF" and go to browse for it, it doesn't show up. When I publish it to swf, the file is a Jscript script file. I've been looking for tutorials, but I haven't found one for my issue. Currently I am downloading Flash Pro and hoping I can import the Catalyst design into that, then import the Flash Pro design of it into Dreamweaver. I am not very advanced in Catalyst or Dreamweaver, but I do know my way around a bit, and this is causing me one hell of a headache.

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  • Is there a way to identify the device data is being received from? (python)

    - by Ed Prince
    Summary I have an MT4000 device connected to my computer using the serial port ttyS0. This is broadcasting data which is being received and read by a udp listener written in Python. I am also sending data manually through the terminal using a bash script I wrote. The Goal Is it possible to identify the device being used? The aim is for a web-page to allow the user to select which device they wish to see the data being sent. I would rather achieve this by directly identifying the device rather than saying anything from ttyS0, in case a different device is plugged in on that port. The Answer Is this possible, and if so, how? Everything I have found so far, is on identifying through a specific port.

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  • Windows Azure openSUSE: rcnetwork not starting

    - by djechelon
    I have a Linux VM in Azure, created from their default image. My problem is simply that the init script network doesn't look like to start, so dependent services (apache, postfix...) won't start. If I run yast runlevel and try to start postfix it asks me to start network first: if I accept, network is started without errors and then postfix is started. While network is configured to start on boot, it just doesn't appear to have started. Anyway, SSH connections work fine. Currently, I had to edit my init scripts and remove network from the Required-Start list, but that didn't work for posftix (even after running systemctl --system daemon-reload). How can I fix all this?

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  • Tips about how to spread Object Oriented practices

    - by Augusto
    I work for a medium company that has around 250 developers. Unfortunately, lots of them are stuck in a procedural way of thinking and some teams constantly deliver big Transactional Script applications, when in fact the application contains rich logic. They also fail to manage the design dependencies, and end up with services which depend on another large number of services (a clean example of Big Ball of Mud). My question is: Can you suggest how to spread this type of knowledge? I know that the surface of the problem is that these applications have a poor architecture and design. Another issue is that there are some developers who are against writing any kind of test. A few things I'm doing to change this (but I'm either failing or the change is too small are) Running presentations about design principles (SOLID, clean code, etc). Workshops about TDD and BDD. Coaching teams (this includes using sonar, findbugs, jdepend and other tools). IDE & Refactoring talks. A few things I'm thinking to do in the future (but I'm concern that they might not be good) Form a team of OO evangelists, who disseminate an OO way of thinking in differet teams (these people would need to change teams every few months). Running design review sessions, to criticise the design and suggest improvements (even if the improvements are not done because of time constraints, I think this might be useful) . Something I found with the teams I coach, is that as soon as I leave them, they revert back to the old practices. I know I don't spend a lot of time with them, usually just one month. So whatever I'm doing, it doesn't stick. I'm sorry this question is spattered with frustration, but the alterative to write this was to hit my head on the wall until I pass out.

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  • Apache: Use Specific Applicaion for CGI scripts

    - by RandomInsano
    I have two servers, one in production and one for development. The production server is Solaris, dev is FreeBSD. Because of this, python is installed in different directories. I'm using Python right now for making CGI scripts, and needing to remember to swap my hashbangs when I copy from dev to production is a little annoying (Same issue for SVN updates depending on which server I'm comitting from). Is there a way to configure apache so that I no longer need to hashbangs? Like, if it would lauch python and supply the CGI script for it? Might be a bit of a stretch, but no harm in asking

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  • Using rsync with link-dest from HFS to NTFS

    - by Tom
    Hi, I'm having a problem with rsync. I'm on a Mac and I'd like to sync my everyday's changes from my HFS+ partition to my NTFS formated networked drive. Pretty simple, and everything goes well except that it syncs every file each times. Here's my script: #! /bin/sh snapshot_dir=/Volumes/USB_Storage/Backups snapshot_id=`date +%Y%m%d%H%M` /usr/bin/rsync -a \ --verbose \ --delete --delete-excluded \ --human-readable --progress \ --one-file-system \ --partial \ --modify-window=1 \ --exclude-from=.backup_excludes \ --link-dest ../current \ /Users/tommybergeron/Desktop/Brainpad \ $snapshot_dir/in-progress cd $snapshot_dir rm -rf $snapshot_id mv in-progress $snapshot_id rm -f current ln -s $snapshot_id $snapshot_dir/current Could someone help me out please? I've been searching for like two hours and I still am clueless. Thanks so much.

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