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  • 202 blog articles

    - by mprove
    All my blog articles under blogs.oracle.com since August 2005: 202 blog articles Apr 2012 blogs.oracle.com design patch Mar 2012 Interaction 12 - Critique Mar 2012 Typing. Clicking. Dancing. Feb 2012 Desktop Mobility in Hospitals with Oracle VDI /video Feb 2012 Interaction 12 in Dublin - Highlights of Day 3 Feb 2012 Interaction 12 in Dublin - Highlights of Day 2 Feb 2012 Interaction 12 in Dublin - Highlights of Day 1 Feb 2012 Shit Interaction Designers Say Feb 2012 Tips'n'Tricks for WebCenter #3: How to display custom page titles in Spaces Jan 2012 Tips'n'Tricks for WebCenter #2: How to create an Admin menu in Spaces and save a lot of time Jan 2012 Tips'n'Tricks for WebCenter #1: How to apply custom resources in Spaces Jan 2012 Merry XMas and a Happy 2012! Dec 2011 One Year Oracle SocialChat - The Movie Nov 2011 Frank Ludolph's Last Working Day Nov 2011 Hans Rosling at TED Oct 2011 200 Countries x 200 Years Oct 2011 Blog Aggregation for Desktop Virtualization Oct 2011 Oracle VDI at OOW 2011 Sep 2011 Design for Conversations & Conversations for Design Sep 2011 All Oracle UX Blogs Aug 2011 Farewell Loriot Aug 2011 Oracle VDI 3.3 Overview Aug 2011 Sutherland's Closing Remarks at HyperKult Aug 2011 Surface and Subface Aug 2011 Back to Childhood in UI Design Jul 2011 The Art of Engineering and The Engineering of Art Jul 2011 Oracle VDI Seminar - June-30 Jun 2011 SGD White Paper May 2011 TEDxHamburg Live Feed May 2011 Oracle VDI in 3 Minutes May 2011 Space Ship Earth 2011 May 2011 blog moving times Apr 2011 Frozen tag cloud Apr 2011 Oracle: Hardware Software Complete in 1953 Apr 2011 Interaction Design with Wireframes Apr 2011 A guide to closing down a project Feb 2011 Oracle VDI 3.2.2 Jan 2011 free VDI charts Jan 2011 Sun Founders Panel 2006 Dec 2010 Sutherland on Leadership Dec 2010 SocialChat: Efficiency of E20 Dec 2010 ALWAYS ON Desktop Virtualization Nov 2010 12,000 Desktops at JavaOne Nov 2010 SocialChat on Sharing Best Practices Oct 2010 Globe of Visitors Oct 2010 SocialChat about the Next Big Thing Oct 2010 Oracle VDI UX Story - Wireframes Oct 2010 What's a PC anyway? Oct 2010 SocialChat on Getting Things Done Oct 2010 SocialChat on Infoglut Oct 2010 IT Twenty Twenty Oct 2010 Desktop Virtualization Webcasts from OOW Oct 2010 Oracle VDI 3.2 Overview Sep 2010 Blog Usability Top 7 Sep 2010 100 and counting Aug 2010 Oracle'izing the VDI Blogs Aug 2010 SocialChat on Apple Aug 2010 SocialChat on Video Conferencing Aug 2010 Oracle VDI 3.2 - Features and Screenshots Aug 2010 SocialChat: Don't stop making waves Aug 2010 SocialChat: Giving Back to the Community Aug 2010 SocialChat on Learning in Meetings Aug 2010 iPAD's Natural User Interface Jul 2010 Last day for Sun Microsystems GmbH Jun 2010 SirValUse Celebration Snippets Jun 2010 10 years SirValUse - Happy Birthday! Jun 2010 Wim on Virtualization May 2010 New Home for Oracle VDI Apr 2010 Renaissance Slide Sorter Comments Apr 2010 Unboxing Sun Ray 3 Plus Apr 2010 Desktop Virtualisierung mit Sun VDI 3.1 Apr 2010 Blog Relaunch Mar 2010 Social Messaging Slides from CeBIT Mar 2010 Social Messaging Talk at CeBIT Feb 2010 Welcome Oracle Jan 2010 My last presentation at Sun Jan 2010 Ivan Sutherland on Leadership Jan 2010 Learning French with Sun VDI Jan 2010 Learning Danish with Sun Ray Jan 2010 VDI workshop in Nieuwegein Jan 2010 Happy New Year 2010 Jan 2010 On Creating Slides Dec 2009 Best VDI Ever Nov 2009 How to store the Big Bang Nov 2009 Social Enterprise Tools. Beipiel Sun. Nov 2009 Nov-19 Nov 2009 PDF and ODF links on your blog Nov 2009 Q&A on VDI and MySQL Cluster Nov 2009 Zürich next week: Swiss Intranet Summit 09 Nov 2009 Designing for a Sustainable World - World Usabiltiy Day, Nov-12 Nov 2009 How to export a desktop from VDI 3 Nov 2009 Virtualisation Roadshow in the UK Nov 2009 Project Wonderland at EDUCAUSE 09 Nov 2009 VDI Roadshow in Dublin, Nov-26, 2009 Nov 2009 Sun VDI at EDUCAUSE 09 Nov 2009 Sun VDI 3.1 Architecture and New Features Oct 2009 VDI 3.1 is Early-Access Sep 2009 Virtualization for MySQL on VMware Sep 2009 Silpion & 13. Stock Sommerparty Sep 2009 Sun Ray and VMware View 3.1.1 2009-08-31 New Set of Sun Ray Status Icons 2009-08-25 Virtualizing the VDI Core? 2009-08-23 World Usability Day Hamburg 2009 - CfP 2009-07-16 Rising Sun 2009-07-15 featuring twittermeme 2009-06-19 ISC09 Student Party on June-20 /Hamburg 2009-06-18 Before and behind the curtain of JavaOne 2009-06-09 20k desktops at JavaOne 2009-06-01 sweet microblogging 2009-05-25 VDI 3 - Why you need 3 VDI hosts and what you can do about that? 2009-05-21 IA Konferenz 2009 2009-05-20 Sun VDI 3 UX Story - Power of the Web 2009-05-06 Planet of Sun and Oracle User Experience Design 2009-04-22 Sun VDI 3 UX Story - User Research 2009-04-08 Sun VDI 3 UX Story - Concept Workshops 2009-04-06 Localized documentation for Sun Ray Connector for VMware View Manager 1.1 2009-04-03 Sun VDI 3 Press Release 2009-03-25 Sun VDI 3 launches today! 2009-03-25 Sun Ray Connector for VMware View Manager 1.1 Update 2009-03-11 desktop virtualization wiki relaunch 2009-03-06 VDI 3 at CeBIT hall 6, booth E36 2009-03-02 Keyboard layout problems with Sun Ray Connector for VMware VDM 2009-02-23 wikis.sun.com tips & tricks 2009-02-23 Sun VDI 3 is in Early Access 2009-02-09 VirtualCenter unable to decrypt passwords 2009-02-02 Sun & VMware Desktop Training 2009-01-30 VDI at next09? 2009-01-16 Sun VDI: How to use virtual machines with multiple network adapters 2009-01-07 Sun Ray and VMware View 2009-01-07 Hamburg World Usability Day 2008 - Webcasts 2009-01-06 Sun Ray Connector for VMware VDM slides 2008-12-15 mother of all demos 2008-12-08 Build your own Thumper 2008-12-03 Troubleshooting Sun Ray Connector for VMware VDM 2008-12-02 My Roller Tag Cloud 2008-11-28 Sun Ray Connector: SSL connection to VDM 2008-11-25 Setting up SSL and Sun Ray Connector for VMware VDM 2008-11-13 Inspiration for Today and Tomorrow 2008-10-23 Sun Ray Connector for VMware VDM released 2008-10-14 From Sketchpad to ILoveSketch 2008-10-09 Desktop Virtualization on Xing 2008-10-06 User Experience Forum on Xing 2008-10-06 Sun Ray Connector for VMware VDM certified 2008-09-17 Virtual Clouds over Las Vegas 2008-09-14 Bill Verplank sketches metaphors 2008-09-04 End of Early Access - Sun Ray Connector for VMware 2008-08-27 Early Access: Sun Ray Connector for VMware Virtual Desktop Manager 2008-08-12 Sun Virtual Desktop Connector - Insides on Recycling Part 2 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling Part 3 2008-07-20 Sun Virtual Desktop Connector - Insides on Recycling 2008-07-20 lost in wiki space 2008-07-07 Evolution of the Desktop 2008-06-17 Virtual Desktop Webcast 2008-06-16 Woodstock 2008-06-16 What's a Desktop PC anyway? 2008-06-09 Virtual-T-Box 2008-06-05 Virtualization Glossary 2008-05-06 Five User Experience Principles 2008-04-25 Virtualization News Feed 2008-04-21 Acetylcholinesterase - Second Season 2008-04-18 Acetylcholinesterase - End of Signal 2007-12-31 Produkt-Management ist... 2007-10-22 Usability Verbände, Verteiler und Netzwerke. 2007-10-02 The Meaning is the Message 2007-09-28 Visualization Methods 2007-09-10 Inhouse und Open Source Projekte – Usability verankern und Synergien nutzen 2007-09-03 Der Schwabe Darth Vader entdeckt das Virale Marketing 2007-08-29 Dick Hardt 3.0 on Identity 2.0 2007-08-27 quality of written text depends on the tool 2007-07-27 podcasts for reboot9 2007-06-04 It is the user's itch that need to be scratched 2007-05-25 A duel at reboot9 2007-05-14 Taxonomien und Folksonomien - Tagging als neues HCI-Element 2007-05-10 Dueling Interaction Models of Personal-Computing and Web-Computing 2007-03-01 22.März: Weizenbaum. Rebel at Work. /Filmpremiere Hamburg 2007-02-25 Bruce Sterling at UbiComp 2006 /webcast 2006-11-12 FSOSS 2006 /webcasts 2006-11-10 Highway 101 2006-11-09 User Experience Roundtable Hamburg: EuroGEL 2006 2006-11-08 Douglas Adams' Hyperland (BBC 1990) 2006-10-08 Taxonomien und Folksonomien – Tagging als neues HCI-Element 2006-09-13 Usability im Unternehmen 2006-09-13 Doug does HyperScope 2006-08-26 TED Talks and TechTalks 2006-08-21 Kai Krause über seine Freundschaft zu Douglas Adams 2006-07-20 Rebel At Work: Film Portrait on Weizenbaum 2006-07-04 Gabriele Fischer, mp3 2006-06-07 Dick Hardt at ETech 06 2006-06-05 Weinberger: From Control to Conversation 2006-04-16 Eye Tracking at User Experience Roundtable Hamburg 2006-04-14 dropping knowledge 2006-04-09 GEL 2005 2006-03-13 slide photos of reboot7 2006-03-04 Dick Hardt on Identity 2.0 2006-02-28 User Experience Newsletter #13: Versioning 2006-02-03 Ester Dyson on Choice and Happyness 2006-02-02 Requirements-Engineering im Spannungsfeld von Individual- und Produktsoftware 2006-01-15 User Experience Newsletter #12: Intuition Quiz 2005-11-30 User Experience und Requirements-Engineering für Software-Projekte 2005-10-31 Ivan Sutherland on "Research and Fun" 2005-10-18 Ars Electronica / Mensch und Computer 2005 2005-09-14 60 Jahre nach Memex: Über die Unvereinbarkeit von Desktop- und Web-Paradigma 2005-08-31 reboot 7 2005-06-30

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  • SQLBits VI – The sixth sets

    - by Rob Farley
    My involvement stopped with the tagline, but SQLBits VI is on tomorrow. The theme of the event is Performance Tuning, which has nothing to do with Bruce Willis or dead people – unless Bruce Willis has just become a database expert and been shot for doing a dropping an index (some would say that’s a crime worthy of the death penalty). It’s a shame my involvement hasn’t been more, because it’s such a terrific event, and it would’ve been good to have been there for a second time. It’s a long way to...(read more)

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  • Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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  • Silverlight Cream for April 04, 2010 -- #830

    - by Dave Campbell
    In this Issue: Michael Washington, Hassan, David Anson, Jeff Wilcox, UK Application Development Consulting, Davide Zordan, Victor Gaudioso, Anoop Madhusudanan, Phil Middlemiss, and Laurent Bugnion. Shoutouts: Josh Smith has a good-read post up: Design-time data is still data Shawn Hargreaves reported his MIX demo released From SilverlightCream.com: Silverlight MVVM: Enabling Design-Time Data in Expression Blend When Using Web Services Michael Washington has a tutorial up on MVVM and using a web service to get design-time data that works in Blend also... lots of information and screenshots. WP7 Transition Animation Hassan has a new WP7 tutorial up that demonstrates playing media and adding transition animation between pages. Tip: For a truly read-only custom DependencyProperty in Silverlight, use a read-only CLR property instead David Anson's latest tip is in response to comments on his previous post and details one by Dr. WPF who points out that a read-only DependencyProperty doesn't actually need to be a DependencyProperty as long as the class implements INotifyPropertyChanged. Template parts and custom controls (quick tip) Jeff Wilcox has posted a set of tips and recommendations to use when developing control development in Silverlight ... this is a post to bookmark. Flexible Data Template Support in Silverlight The UK Application Development Consulting details a 'problem' in Silverlight that doesn't exist in WPF and that is data templates that vary by type... and discusses a way around it. Multi-Touch enabling Silverlight Simon using Blend behaviors and the Surface sample for Silverlight Davide Zordan brought Multi-Touch to the Silverlight Simon game on CodePlex using Blend Behaviors. New Video Tutorial: How to Use a Behavior to Fire Methods from Objects in Styles Victor Gaudioso has a video tutorial up responding to a question from a developer. He demonstrates development of a Behavior that can be attached to objects in or out of Styles that allows you to specify what Method they need to fire. Creating a Silverlight Client for @shanselman ’s Nerd Dinner, using oData and Bing Maps Anoop Madhusudanan took Scott Hanselman's post on an OData API for StackOverflow, and has created a Silverlight client for Nerd Dinner, including BingMaps. A Chrome and Glass Theme - Part 2 Phil Middlemiss has the next part of his Chrome and Glass Theme up. In this one he creates a very nice chrome-look button with visual state changes. MVVM Light Toolkit V3 SP1 for Windows Phone 7 Laurent Bugnion has released a new version of MVVM Light for WP7. Included is an installation manual and information about what was changed. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Silverlight Cream for March 06, 2010 -- #808

    - by Dave Campbell
    In this Issue: András Velvárt, felix corke, Colin Eberhardt, Christopher Bennage, Gergely Orosz, Entity Spaces Team Blog, Mike Taulty(-2-), Jit Ghosh, and Jesse Liberty. Shoutouts: Jeremy Likness expands on the Silverlight Team's post Vancouver Olympics - How'd We Do That? Gavin Wignall has a post up Creating a 360 photograph of an object with Silverlight Photosynth From SilverlightCream.com: Transforming an Ugly Duckling into a Graceful Swan With Expression Blend and Silverlight - Part 2 Intro Animation András Velvárt has part 2 of his Transformation series up at SilverlightShow... he's taking the initro animation to a new length, allowing playback even... cool video tutorial! Free Silverlight 4 beta skin! felix corke has a Silerlight 4 theme up for us all to use. If you like a dark theme like Blend, you'll like this... I like it! Linq to Visual Tree Colin Eberhardt has a great tutorial up for using LINQ to query the WPF or Silverlight Visual Tree while retaining the tree structure. He also has links out to other techniques. XAML Attributes on Separate Lines Christopher Bennage has a post up showing how to easily get all your XAML attributes on separate lines using a VS menu option... I didn't know that! Using built-in, embedded and streamed fonts in Silverlight Gergely Orosz has a post up at ScottLogic going over Fonts in Silverlight -- built-in, embedded, or streamed, and examples with code. EntitySpaces 2010 Two Part Series on Silverlight and WCF Entity Spaces Team Blog has a pair of videos up on Entity Spaces 2010, WCF, and Silverlight. Part 1 is the intro and explanation, part 2 is a full-up app demonstrating it. MEF, Silverlight and the DeploymentCatalog In an attempt to respond fully to a query, Mike Taulty literally pushed the record button and took off on what became a tutorial video on building a real Silverlight app utilizing MEF. Silverlight 4, Experiment with Pluggable Navigation and a WCF Data Service Mike Taulty has an experiment detailed on his blog about pluggable navigation and Silverlight 4. He walks through the history of how we got to this point then takes on in an example... good external links too Enhancing Silverlight Video Experiences with Contextual Data This is a post on the MSDN Magazine site where Jit Ghosh has a great long post about not only Smooth Streaming with Silverlight, but also adding context data to your video. When Is It OK To Hack? Read what all Jesse Liberty gets involved in when he's trying to get something out the door and has to work around a problem. Just about as interesting are the comments ... check it out and leave your own! Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    MIX10

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  • Best of Breed vs. Suite – Oracle’s SaaS Delivers Both

    - by yaldahhakim
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} The debate of which is better: “best of breed” business applications vs. an integrated suite is certainly not a new conversation. This has been argued between IT vendors and CIOs for years. It’s also important to clarify that “best of breed” does not necessarily translate into being the richest functionality; rather it’s often about just having the best fit solution to solve a specific business problem or need. So what does cloud have to do with the niche vs. suite debate? Consuming business applications in a cloud or SaaS deployment model can change the best of breed vs. suite discussion - if the cloud is done right. It’s having your cake and eating it too only better: you don’t have to gather all the ingredients or wait to bake your cake, and you can adjust how big of slice you take. Before you eat, it’s worth pausing to recall much of what we learned about IT over the last decade. These basic IT principles still hold true even though the financial model has changed from buying to renting. In other words, what’s under the technology hood still matters. Architecture and development methodologies like building an application based on open standards so it works with other systems - is still important. Data and information silos, complex integrations, and proprietary technologies that lock you in, are still bad. While some may argue that IT no longer matters with cloud, the opposite is actually true. If anything cloud can help return IT back to its rightful place as key strategic asset vs. a liability on the balance sheet. The “I” in CIO was never meant to stand for “integration” yet it’s amazing how much time and money is poured into these types of initiatives for most organizations each year. Rather the “I” needs to stand for “innovation”. This is where Oracle SaaS can uniquely help. Oracle’s application strategy has not really changed over the years. It’s always been about bringing the best and richest functionality across the enterprise to our customers while leveraging a common, standards-based, and enterprise-grade platform. So not jut best fit, but the best capabilities based on the input of thousands of enterprise customers across the globe. Oracle invests billions in R&D every year to add new capabilities to the broadest cloud portfolio in the industry, spanning across functional pillars like CRM, HCM, ERP, etc. And where it makes sense, Oracle combines key strategic acquisitions to complement organic functionality. The result is best of breed delivered in a suite. Again this is not something new. The game changer now with cloud is that it impacts HOW Oracle customers adopt the richest, most modern applications across the business – and continue on getting it. Consuming oracle applications in the cloud means you can adopt new capabilities and updates very quickly and easily. There’s no hardware to buy or software to manage. Oracle does it for you. Low upfront costs and an OpEx financial model is the easy part. Oracle Cloud Applications take it a big step further. For organizations that demand having the latest and richest functionality and accelerating the time to value from their IT investment, Oracle Cloud is the right path. It’s about holistically changing the “hows” and the “whys” of the organization by leveraging transformational innovations like social, mobile, and big data in a consistent and more powerful way. Not just about sales force automation or talent management. These technologies should impact all parts of the company and Oracle Cloud is the enterprise-grade delivery vehicle. Oracle SaaS helps break down barriers of adoption and is eases the headache of upgrades, investing in new supporting hardware, or adding internal expertise to manage it all. With Oracle Cloud, customers can get best of breed capabilities in either a full suite model or a la carte. And because it’s entirely built on open standards, it’s built to co-exist with existing IT investments. Updates can be automatic or delayed based on a customer’s requirements. And it’s complete – a full suite of cross pillar functionality. Even better, if you don’t like it, need more or less, just turn the dial up or down. Just like your utility bill, you pay for what you use, and can consume more or less power whenever you need it. Lower cost, lower investment risk, without compromising on functionality, security, or performance. Technology still matters in the cloud. So our cloud customers also like that when they adopt our cloud applications, they also get the best underlying technology, from the middleware and database platform down to infrastructure and Oracle’s engineered systems. Therefore it’s not just the greatest and latest in application functionality, but everything underneath that makes it work is also the latest and greatest. The best of breed technology stack powering best of breed business applications, and all delivered in a subscription based model. The best of both worlds. Yep, that’s the idea.

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  • Oracle AIM, Oracle ABF, and Siebel Results Roadmap Officially Retired as of January 31, 2011

    - by tom.spitz
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} It seems somehow appropriate that the first entry of the Oracle® Unified Method (OUM) blog is about the retirement of several of our legacy methods, most notably AIM Foundation.If you're reading this, you're probably aware that Oracle has been developing OUM to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product. As Oracle has continued to acquire new companies and technologies, it has become essential that we also create a single, unified language and approach for implementation - across the Oracle ecosystem.With the release of OUM 5.1 in 2009, OUM provided full support for all enterprise application implementation projects including Oracle E-Business Suite R12, Siebel CRM, PeopleSoft Enterprise, and JD Edwards EnterpriseOne projects. In 2010, we released OUM training that supports the use of OUM on these types of projects.That support represented a major milestone in the evolution of OUM and enabled implementers to transition to OUM. Consequently, we announced a staggered retirement schedule for Oracle's legacy methods. On January 31, 2011 we announced the retirement of:Oracle Application Implementation Method (AIM)Oracle AIM for Business Flows (ABF)Siebel Results RoadmapLater this year, we will announce the retirement of Compass - the legacy PeopleSoft method - and Data Warehouse Method Fast Track.OUM is available free of charge to Oracle Gold, Platinum, and Diamond partners through the Oracle Partner Network (OPN) [OUM on OPN]. The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for an engagement of two weeks or longer meeting some additional minimum criteria.There be more retirement announcements in the coming months. For now it's "Adios AIM." Thanks for the memories...

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  • Manage Your Twitter Account from the Sidebar in Firefox

    - by Asian Angel
    Are you a Twitter addict and need an easy way to manage your account in Firefox? Now you can access Twitter in your Sidebar or as a separate window with the TwitKit+ extension for Firefox. Accessing TwitKit+ There are three ways that you can access TwitKit+ after installing the extension. The first is by adding the “Toolbar Button” to your browser’s UI. The second and third methods are through the “View & Tools Menus”.   TwitKit+ in Action When you open TwitKit+ for the first time you will see Twitter’s “Public Tweet Stream”. To get started login into your account. Note: If you do not care for the “brown theme” you can select a different one in “Preferences”. Here is a closer look at the top area and the commands available. Notice the “blue arrow symbol” in the upper left corner…very useful if you want to separate TwitKit+ from your main browser window for a bit. Secure Mode, Undock, Preferences, Login/Logout Google Search, Twitter Search, Copy Selection To Status Box, Shorten Selected URL Public, User, Friends, Followers, @ Messages, Direct Messages, Profile Note: To use Google or Twitter search enter your term in the “Status Area” and click on the appropriate service icon. Here is the regular timeline for our account…the “clickable tab buttons” make everything easy to view and work with. You can perform actions such as replying, retweeting, marking as a favorite, etc. using the set of “management buttons” at the bottom of each tweet. To add a new tweet to your timeline enter your text and press “Enter”. A look at the “Following List” for our account. Having a more defined and separate “view categories” set makes this better than directly accessing the Twitter website. Preferences The preferences can be quickly sorted out…choose how often the timeline is updated, name display, favorite URL shortening service, theme, and font size. Note: The default connection setting is for “Secure Access”. Conclusion TwitKit+ makes a nice addition to Firefox for anyone who loves keeping up with Twitter throughout the day. There when you want it and out of your way the rest of the time. Links Download the TwitKit+ extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Move Add-on Management to the Sidebar in FirefoxPreview and Manage Multiple Tabs in Firefox with Tab SidebarDisable Windows Sidebar in VistaQuick Tip: Use Google Talk Sidebar in FirefoxRun Windows Sidebar Gadgets Without the Sidebar TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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  • Manage Your Twitter Account from the Sidebar in Firefox

    - by Asian Angel
    Are you a Twitter addict and need an easy way to manage your account in Firefox? Now you can access Twitter in your Sidebar or as a separate window with the TwitKit+ extension for Firefox. Accessing TwitKit+ There are three ways that you can access TwitKit+ after installing the extension. The first is by adding the “Toolbar Button” to your browser’s UI. The second and third methods are through the “View & Tools Menus”.   TwitKit+ in Action When you open TwitKit+ for the first time you will see Twitter’s “Public Tweet Stream”. To get started login into your account. Note: If you do not care for the “brown theme” you can select a different one in “Preferences”. Here is a closer look at the top area and the commands available. Notice the “blue arrow symbol” in the upper left corner…very useful if you want to separate TwitKit+ from your main browser window for a bit. Secure Mode, Undock, Preferences, Login/Logout Google Search, Twitter Search, Copy Selection To Status Box, Shorten Selected URL Public, User, Friends, Followers, @ Messages, Direct Messages, Profile Note: To use Google or Twitter search enter your term in the “Status Area” and click on the appropriate service icon. Here is the regular timeline for our account…the “clickable tab buttons” make everything easy to view and work with. You can perform actions such as replying, retweeting, marking as a favorite, etc. using the set of “management buttons” at the bottom of each tweet. To add a new tweet to your timeline enter your text and press “Enter”. A look at the “Following List” for our account. Having a more defined and separate “view categories” set makes this better than directly accessing the Twitter website. Preferences The preferences can be quickly sorted out…choose how often the timeline is updated, name display, favorite URL shortening service, theme, and font size. Note: The default connection setting is for “Secure Access”. Conclusion TwitKit+ makes a nice addition to Firefox for anyone who loves keeping up with Twitter throughout the day. There when you want it and out of your way the rest of the time. Links Download the TwitKit+ extension (Mozilla Add-ons) Similar Articles Productive Geek Tips Move Add-on Management to the Sidebar in FirefoxPreview and Manage Multiple Tabs in Firefox with Tab SidebarDisable Windows Sidebar in VistaQuick Tip: Use Google Talk Sidebar in FirefoxRun Windows Sidebar Gadgets Without the Sidebar TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Enable Check Box Selection in Windows 7 OnlineOCR – Free OCR Service Betting on the Blind Side, a Vanity Fair article 30 Minimal Logo Designs that Say More with Less LEGO Digital Designer – Free Create a Personal Website Quickly using Flavors.me

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  • T-SQL Tuesday #31: Paradox of the Sawtooth Log

    - by merrillaldrich
    Today’s T-SQL Tuesday, hosted by Aaron Nelson ( @sqlvariant | sqlvariant.com ) has the theme Logging . I was a little pressed for time today to pull this post together, so this will be short and sweet. For a long time, I wondered why and how a database in Full Recovery Mode, which you’d expect to have an ever-growing log -- as all changes are written to the log file -- could in fact have a log usage pattern that looks like this: This graph shows the Percent Log Used (bold, red) and the Log File(s)...(read more)

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  • SQL University: Parallelism Week - Part 2, Query Processing

    - by Adam Machanic
    Welcome back for the second part of Parallelism Week here at SQL University . Get your pencils ready, and make sure to raise your hand if you have a question. Last time we covered the necessary background material to help you understand how the SQL Server Operating System schedules its many active threads, and the differences between its behavior and that of the Windows operating system's scheduler. We also discussed some of the variations on the theme of parallel processing. Today we'll take a look...(read more)

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  • Why It Is So Important to Know Your Customer

    - by Christie Flanagan
    Over the years, I endured enough delayed flights, air turbulence and misadventures in airport security clearance to watch my expectations for the air travel experience fall to abysmally low levels. The extent of my loyalty to any one carrier had more to do with the proximity of the airport parking garage to their particular gate than to any effort on the airline’s part to actually earn and retain my business. That all changed one day when I found myself at the airport hoping to catch a return flight home a few hours earlier than expected, using an airline I had flown with for the first time just that week.  When you travel regularly for business, being able to catch a return flight home that’s even an hour or two earlier than originally scheduled is a big deal. It can mean the difference between having a normal evening with your family and having to sneak in like a cat burglar after everyone is fast asleep. And so I found myself on this particular day hoping to catch an earlier flight home. I approached the gate agent and was told that I could go on standby for their next flight out. Then I asked how much it was going to cost to change the flight, knowing full well that I wouldn’t get reimbursed by my company for any change fees. “Oh, there’s no charge to fly on standby,” the gate agent told me. I made a funny look. I couldn’t believe what I was hearing. This airline was going to let my fly on standby, at no additional charge, even though I was a new customer with no status or points. It had been years since I’d seen an airline pass up a short term revenue generating opportunity in favor of a long term loyalty generating one.  At that moment, this particular airline gained my loyal business. Since then, this airline has had the opportunity to learn a lot about me. They know where I live, where I fly from, where I usually fly to, and where I like to sit on the plane. In general, I’ve found their customer service to be quite good whether at the airport, via call center and even through social channels. They email me occasionally, and when they do, they demonstrate that they know me by promoting deals for flights from where I live to places that I’d be interested in visiting. And that’s part of why I’m always so puzzled when I visit their website.Does this company with the great service, customer friendly policies, and clean planes demonstrate that they know me at all when I visit their website? The answer is no. Even when I log in using my loyalty program credentials, it’s pretty obvious that they’re presenting the same old home page and same old offers to every single one of their site visitors. I mean, those promotional offers that they’re featuring so prominently  -- they’re for flights that originate thousands of miles from where I live! There’s no way I’d ever book one of those flights and I’m sure I’m not the only one of their customers to feel that way.My reason for recounting this story is not to pick on the one customer experience flaw I've noticed with this particular airline, in fact, they do so many things right that I’ll continue to fly with them. But I did want to illustrate just how glaringly obvious it is to customers today when a touch point they have with a brand is impersonal, unconnected and out of sync. As someone who’s spent a number of years in the web experience management and online marketing space, it particularly peeves me when that out of sync touch point is a brand’s website, perhaps because I know how important it is to make a customer’s online experience relevant and how many powerful tools are available for making a relevant experience a reality. The fact is, delivering a one-size-fits-all online customer experience is no longer acceptable or particularly effective in today’s world. Today’s savvy customers expect you to know who they are and to understand their preferences, behavior and relationship with your brand. Not only do they expect you to know about them, but they also expect you to demonstrate this knowledge across all of their touch points with your brand in a consistent and compelling fashion, whether it be on your traditional website, your mobile web presence or through various social channels.Delivering the kind of personalized online experiences that customers want can have tremendous business benefits. This is not just about generating feelings of goodwill and higher customer satisfaction ratings either. More relevant and personalized online experiences boost the effectiveness of online marketing initiatives and the statistics prove this out. Personalized web experiences can help increase online conversion rates by 70% -- that’s a huge number.1  And more than three quarters of consumers indicate that they’ve made additional online purchases based on personalized product recommendations.2Now if only this airline would get on board with delivering a more personalized online customer experience. I’d certainly be happier and more likely to spring for one of their promotional offers. And by targeting relevant offers on their home page to appropriate segments of their site visitors, I bet they’d be happier and generating additional revenue too. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  ***** If you're interested in hearing more perspectives on the benefits of demonstrating that you know your customers by delivering a more personalized experience, check out this white paper on creating a successful and meaningful customer experience on the web.  Also catch the video below on the business value of CX in attracting new customers featuring Oracle's VP of Customer Experience Strategy, Brian Curran. 1 Search Engine Watch 2 Marketing Charts

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  • Best Wedding WordPress Themes

    - by RogerB
    Recently I was doing a wedding website for a friend, I wanted it to be beautiful, easy to use & customizable. My first & best choice was to use wordpress, as it needs no big skills to manage the website. I went over many available themes that can be used for weddings and this list [...] Related posts:WooCommerce Themes Notebook Multimedia WordPress Theme 21+ WordPress Photo Blog & Portfolio Themes

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  • New way of creating web applications on Visual Studio 2013

    - by DigiMortal
    Yesterday Visual Studio 2013 Preview was released and now it’s time to play with it. First thing I noticed was the new way how to create web applications. For all web applications there is generic dialog where you can set all important options for your new web application before it is created. Let’s see how it works. Also let’s take a look at new blue theme of Visual Studio 2013. Read more from my new blog @ gunnarpeipman.com

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  • Move Window Buttons Back to the Right in Ubuntu 10.04

    - by Trevor Bekolay
    One of the more controversial changes in the Ubuntu 10.04 beta is the Mac OS-inspired change to have window buttons on the left side. We’ll show you how to move the buttons back to the right. Before While the change may or may not persist through to the April 29 release of Ubuntu 10.04, in the beta version the maximize, minimize, and close buttons appear in the top left of a window. How to move the window buttons The window button locations are dictated by a configuration file. We’ll use the graphical program gconf-editor to change this configuration file. Press Alt+F2 to bring up the Run Application dialog box, enter “gconf-editor” in the text field, and click on Run. The Configuration Editor should pop up. The key that we want to edit is in apps/metacity/general. Click on the + button next to the “apps” folder, then beside “metacity” in the list of folders expanded for apps, and then click on the “general” folder. The button layout can be changed by changing the “button_layout” key. Double-click button_layout to edit it. Change the text in the Value text field to: menu:maximize,minimize,close Click OK and the change will occur immediately, changing the location of the window buttons in the Configuration Editor. Note that this ordering of the window buttons is slightly different than the typical order; in previous versions of Ubuntu and in Windows, the minimize button is to the left of the maximize button. You can change the button_layout string to reflect that ordering, but using the default Ubuntu 10.04 theme, it looks a bit strange. If you plan to change the theme, or even just the graphics used for the window buttons, then this ordering may be more natural to you. After After this change, all of your windows will have the maximize, minimize, and close buttons on the right. What do you think of Ubuntu 10.04’s visual change? Let us know in the comments! Similar Articles Productive Geek Tips Move a Window Without Clicking the Titlebar in UbuntuBring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)Keep the Display From Turning Off on UbuntuPut Close/Maximize/Minimize Buttons on the Left in UbuntuAllow Remote Control To Your Desktop On Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional SpeedyFox Claims to Speed up your Firefox Beware Hover Kitties Test Drive Mobile Phones Online With TryPhone Ben & Jerry’s Free Cone Day, 3/23/10 New Stinger from McAfee Helps Remove ‘FakeAlert’ Threats Google Apps Marketplace: Tools & Services For Google Apps Users

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  • [MINI HOW-TO] Redeem Pre-paid Zune Card Points for Zune Marketplace Media

    - by Mysticgeek
    If you don’t want to pay the monthly fee for a Zune Pass, one option is buying a pre-paid Zune card. Here we take a look at how to redeem the Zune card points so you can get music for your Zune or Zune HD. Of course the first thing you will need to do is buy a Zune card. You can find them for different amounts at most retail locations that sell Zune’s like Walmart, Best Buy…etc. When you purchase the card make sure the cashier activates it.   Now open up your Zune desktop software and sign in if you aren’t already. Go into Settings \ Account and under Microsoft Points click on Redeem Code. Now enter the code from the back of the card that you scratch off and hit Next. After entering in your code successfully it asks for your contact information, which seems odd considering you’re using a prepaid card. You may want to enter in a fictitious address and phone number if concerned about privacy…then click Next. The only thing you might want to enter in legitimately is your email address to get a confirmation email. You’re given a Thank you message… And back in your Account Settings you’ll see the points have been added. Now you can go shopping for music, videos, TV shows, and more at the Zune Marketplace. If you don’t want to give up your credit card info and pay the monthly fee for the Zune Pass, using prepaid card to purchase music as you go is a good alternative. Similar Articles Productive Geek Tips Update Your Zune Player SoftwareUnofficial Windows XP Themes Created by MicrosoftSweet Black Theme for Windows XPMake Windows XP Use a Custom Theme for the Classic Logon ScreenListen to Local FM Radio in Windows 7 Media Center TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Easily Sync Files & Folders with Friends & Family Amazon Free Kindle for PC Download Stretch popurls.com with a Stylish Script (Firefox) OldTvShows.org – Find episodes of Hitchcock, Soaps, Game Shows and more Download Microsoft Office Help tab The Growth of Citibank

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  • Silverlight Cream for April 08, 2010 -- #834

    - by Dave Campbell
    In this Issue: Michael Washington, Phil Middlemiss, Yochay Kiriaty, Giorgetti Alessandro, Mike Snow, John Papa, SilverLaw, smartyP, and Pete Brown. Shoutouts: Steve Wortham sent me a link to his RegEx tool that is written in Silverlight... definitely worth a look: Introducing Code Hinting for Regular Expressions Joshua Blake posted his MIX10 materials: MIX10 NUI session sample code From SilverlightCream.com: Silverlight MVVM: An (Overly) Simplified Explanation Michael Washington has a tutorial up for getting your arms (and head) around MVVM and Silverlight, and Blend too. A Chrome and Glass Theme - Part 3 Phil Middlemiss has part 3 up of his tutorial series on building an awesome theme for Silverlight... he's styling the textbox and checkbox this time around, and improving the button too Automatic Rotation Support or Automatic Multi-Orientation Layout Support for Windows Phone Yochay Kiriaty is giving up some WP7 goodness with his post on Multi-Orientation Layout Support ... yeah I had to say it twice myself :) good links and all the code in addition to the good blog post Silverlight Navigation Framework: resolve the pages using an IoC container Giorgetti Alessandro has some pretty cool code up as a proof of concept of using an IoC container with the Navigation Framework of Silverlight 4. Silverlight Tip of the Day No. 109 – Attach to Process Debugging Mike Snow is back doing Tips of the Day... and number 109 is showing how to attach the debugger to a running Silverlight app. Silverlight TV 20: Community Driven Development with WCF RIA Services In his latest Silverlight TV episode, John Papa talks with Jeff Handley about RIA Services, and how feedback from the community helped shape the product. ChildWindowMouseScrollResizeBehavior - Silverlight 3 SilverLaw has a new Behavior up at the Expression Gallery that gives you resizing on a ChildWindow using the Mouse Wheel. Creating a Windows Phone 7 Metro Style Pivot Application [Part 3] smartyP has the 3rd and final episode for his WP7 Pivot up, and this one includes not only the source but a video tutorial. Layout Rounding Pete Brown talks about Layout Rounding and it has nothing to do with rounding corners... it has to do with rounding off where your objects get placed pixel-wise ... I've blogged about this seemingly-anti-aliasing more than once... Pete has the real answer Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • Silverlight Cream for April 26, 2010 -- #848

    - by Dave Campbell
    In this Issue: Viktor Larsson, Mike Snow(-2-), Jeff Brand, Marlon Grech(-2-, -3-), Jonathan van de Veen, Phil Middlemiss. Shoutout: Justin Angel wants everyone to know he is Joining the Vertigo Team!... congratulations, Justin! From SilverlightCream.com: Learning Silverlight – Advanced Color Animations Viktor Larsson is demonstrating small pieces of Silverlight he's picked upon in the course of his work project. This first one is on ColorAnimations using KeyFrames Silverlight Tip of the Day #4 – Enabling Out of Browser Applications Mike Snow has Tip #4 up and it's all about OOB... from what you have to do to what your user sees, including how to check to see if you're running OOB... source project included. Silverlight Tip of the Day #5 – Debugging Out of Browser Applications Following a fine tradition he started with his first series, Mike Snow is putting out more than one Tip per day :) ... Number 5 is up and is all about debugging OOB apps. Simplifying Page Transitions in Windows Phone 7 Silverlight Applications Jeff Brand has a WP7 post up discussing Page Transitions. He first discusses the most common brute-force method, then moves into the TransitioningContentControl from the Toolkit. An introduction to MEFedMVVM – PART 1 Marlon Grech, Peter O’Hanlon, and Glenn Block worked together to produce an MEF and MVVM library that works for WPF and Silverlight and allows Design-time goodness and a loosely-coupled bridge between the View and ViewModel ... and it's on CodePlex ... they're also looking for comments/additions, so check it out. Leveraging MEFedMVVM ExportViewModel – MEFedMVVM Part 2 In Part 2, Marlon Grech demonstrates using MEFedMVVM and shows off some of the basics such as Importing services, Design-Time data and DataContextAware ViewModels IContextAware services to bridge the gap between the View and the ViewModel – MEFedMVVM Part 3 Marlon Grech's 3rd post about MEFedMVVM is about IContextAwareService -- bridging the gap betwen the View and ViewModel -- a service that knows about it's context. Building a Web Setup that configures your Silverlight application Jonathan van de Veen has a post up at SilverlightShow on using a Web Setup Project to configure your Silverlight when things startup... if you're not familiar with doing this... take note! A Chrome and Glass Theme - Part 4 Phil Middlemiss has part 4 of his great tutorial series up on creating a theme in Expression Blend ... this time tackling the listbox. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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  • You Say You Want a (Customer Experience) Revolution

    - by Christie Flanagan
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} rev-o-lu-tion [rev-uh-loo-shuhn] noun 1. a sudden, radical or complete change 2. fundamental change in the way of thinking about or visualizing something; a change of paradigm 3. a changeover in use or preference especially in technology <the computer revolution> Lately, I've been hearing an awful lot about the customer experience revolution.  Tonight Oracle will be hosting The Experience Revolution, an evening of exploration and networking with customer experience executives in New York City where Oracle President Mark Hurd will introduce Oracle Customer Experience, a cross-stack suite of customer experience products that includes Oracle WebCenter and a number of other Oracle technologies. Then on Tuesday and Wednesday, the Forrester Customer Experience Forum East also kicks off in New York City where they'll examine how businesses can "reap the full business benefits of the customer experience revolution." So, are we in the midst of a customer experience revolution? As a consumer, I can answer that question with a definitive “yes.” When I bought my very first car, I had a lot of questions. How do I know if I’m paying a fair price? How do I know if this dealer is honest? Why do I have to sit through these good cop, bad cop shenanigans between sales and sales management at the dealership? Why do I feel like I’m doing these people a favor by giving them my business? In the end the whole experience left me feeling deeply unsatisfied. I didn’t feel that I held all that much power over the experience and the only real negotiating trick I had was to walk out, which I did, many times before actually making a purchase. Fast forward to a year ago and I found myself back in the market for a new car. The very first car that I bought had finally kicked the bucket after many years, many repair bills, and much wear and tear. Man, I had loved that car. It was time to move on, but I had a knot in my stomach when I reflected back on my last car purchase experience and dreaded the thought of going through that again. Could that have been the reason why I drove my old car for so long? But as I started the process of researching new cars, I started to feel really confident. I had a wealth of online information that helped me in my search. I went to Edmunds and plugged in some information on my preferences and left with a short list of vehicles. After an afternoon spent test driving the cars my short list, I had determined my favorite – it was a model I didn’t even know about until my research on Edmunds! But I didn’t want to go back to the dealership where I test drove it. They were clearly old school and wanted me to buy the way that they wanted to sell. No thanks! After that I went back online. I figured out exactly what people had paid for this car in my area. I found out what kind of discount others were able to negotiate from an online community forum dedicated to the make and model. I found out how the sales people were being incentivized by the manufacturer that month. I learned which dealers had the best ratings and reviews. This was actually getting exciting. I was feeling really empowered. My next step was to request online quotes from the some of the highest rated dealers but I already knew exactly how much I was going to pay. This was really a test for the dealers. My new mantra was “let he who delivers the best customer experience win.” An inside sales rep from one dealer responded to my quote request within a couple of hours. I told him I had already decided on the make and model and it was just a matter of figuring out who I would buy it from. I also told them that I was really busy and wouldn’t set foot in the dealership unless we had come to terms beforehand. Lastly, I let him know that I’d prefer to work out the details via email. He promised to get back to me shortly with a detailed quote. Over the next few days I received calls from other dealers. One asked me a host of questions that I had already answered in their lengthy online form. Another blamed their website performance issues for their delay in responding to my request. But by then it didn’t really matter because I’d already bought the car days before from the dealer who responded to me first and who was willing to adjust their sales process to accommodate my buying one. So, yes, I really do believe we are in the midst of a customer experience revolution. And every revolution leaves some victorious and other vanquished. Which side do you want to be on when it comes to the customer experience revolution?

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  • What happened to VM based deployments?

    - by user128670
    Watched some MountainWest RubyConf 2014 talks and noticed an interesting theme. Many dynamic programming environments back in the old days used to be self-contained VM images, e.g. SmallTalk, GemStone/S. One could checkpoint, modify, and ship these images wholesale and have it up and running with very little effort. Fast forward to now and I'm still using Make files to configure and install binaries. What happened?

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  • Developing with Fluid UI – The Fluid Home Page

    - by Dave Bain
    v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} The first place to start with Fluid UI is with the Fluid Home Page. Sometimes it’s referred to as the landing page, but it’s formally called the Fluid Home Page. It’s delivered with PeopleTools 8.54, and the nice thing about it is, it’s a component. That’s one thing you’ll discover with Fluid UI. Fluid UI is built int PeopleTools with Fluid UI. The Home Page is a component, the tiles or grouplets are group boxes, and the search and prompt pages are just pages. It makes it easy to find things, customize and brand the applications (and of course to see what’s going on) when you can open it in AppDesigner. To see what makes a component fluid, let’s start with the Fluid Home Page. It’s a component called PT_LANDINGPAGE. You can open it in AppDesigner and see what’s unique and different about Fluid UI. If you open the Component Properties dialog, you’ll see a new tab called Fluid On the Component Properties Fluid tab you’ll see the most important checkbox of all, Fluid Mode. That is the one flag that will tell PeopleSoft if the component is Fluid (responsive, dynamic layout) or classic (pixel perfect). Now that you know it’s a single flag, you know that a component can’t be both Fluid UI and Classic at the same time, it’s one or the other. There are some other interesting fields on this page. The Small Form Factor Optimized field tells us whether or not to display this on a small device (think smarphone). Header Toolbar Actions offer standard options that are set at the component level so you have complete control of the components header bar. You’ll notice that the PT_LANDINGPAGE has got some PostBuild PeopleCode. That’s to build the grouplets that are used to launch Fluid UI Pages (more about those later). Probably not a good idea to mess with that code! The next thing to look at is the Page Definition for the PT_LANDINGPAGE component. When you open the page PT_LANDINGPAGE it will look different than anything you’ve ever seen. You’re probably thinking “What’s up with all the group boxes”? That is where Fluid UI is so different. In classic PeopleSoft, you put a button, field, group, any control on a page and that’s where it shows up, no questions asked. With Fluid UI, everything is positioned relative to something else. That’s why there are so many containers (you know them as group boxes). They are UI objects that are used for dynamic positioning. The Fluid Home Page has some special behavior and special settings. The first is in the Web Profile Configuration settings (Main Menu->PeopleTools->Web Profile->Web Profile Configuration from the main menu). There are two checkboxes that control the behavior of Fluid UI. Disable Fluid Mode and Disable Fluid On Desktop. Disable Fluid Mode prevents any Fluid UI component from being run from this installation. This is a web profile setting for users that want to run later versions of PeopleTools but only want to run Classic PeopleSoft pages. The second setting, Disable Fluid On Desktop allows the Fluid UI to be run on mobile devices such as smartphones and tablets, but prevents Fluid UI from running on a desktop computer. Fluid UI settings are also make in My Personalizations (Main Menu->My Personalizations from the Main Menu), in the General Options section. In that section, each user has the choice to determine the home page for their desktop and for tablets. Now that you know the Fluid UI landing page is just a component, and the profile and personalization settings, you should be able to launch one. It’s pretty easy to add a menu using Structure and Content, just make sure the proper security is set up. You’ll have to run a Fluid UI supported browser in order to see it. Latest versions of Chrome, Firefox and IE will do. Check the certification page on MOS for all the details. When you open the first Fluid Landing Page, there’s not much there. Not to worry, we’ll get some content on it soon. Take a moment to navigate around and look at some of the header actions that were set up from the component properties. The home button takes you back to the classic system. You won’t see any notifications and the personalization doesn’t have any content to add. The NavBar icon on the top right has a lot of content, including a Navigator and Classic home. Spend some time looking through what’s available. Stay tuned for more. Next up is adding some content. Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Cool Enhancements Everyone Can Enjoy

    - by Ruth
    With Release 17, we have a few visual and functional enhancements that make using CRM On Demand that much better for us all. I'll mention a few here, but to get the full outline of these upgrades, I recommend taking 10 minutes to view the Release 17 Usability Transfer of Information course. First and foremost, I find the ability to customize your theme (or skin) pretty cool, but I've said that before. Take a look at the Selecting Your Theme and the Themes - Create Your CRM Style blog articles for more information. My next favorite is the resizeable user interface (UI). CRM On Demand will dynamically fit the device and screen resolution you're using, which includes the resizing of fields, field editors and pop-ups. If you have a wide screen like me, you should appreciate that one very much. To make it easier to see that resized UI, the detail pages got a little face lift. New horizontal lines and other subtle changes make those pages easier to read. Also, those things you need to know, like error messages and inline help are highlighted with a little icon to show the message type. You may not think every change to the detail pages are particularly exciting, but I'm sure you'll enjoy the new Head Up Display, which saves you scrolling time by adding links to related information sections. I like that the head up display travels with me as I move up and down the page...it's like a little friend that takes me where I want to go as fast as possible. You may also really like the fact that the copy record feature is now available for all record types from both detail pages and lists. Your company administrator can choose which fields get copied, so you can maximize your efficiency when creating new records. Lists also got a face lift. Alternating colors in rows make it easier to see your data. Also, the Favorite Lists icon is now on the list itself, so you can save your most useful lists with one click. If you've ever tried to create a new list with 10 columns or more, you'll be happy to hear that the maximum number of columns in a list has increased from 9 to 20. This is great news, but doesn't mean you should include the kitchen sink in your list...excess columns can slow list performance. So choose your columns wisely. Again, these are just a few of my favorite things. Let us know what you think about the new usability features. What are your favorite things?

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  • T-SQL Tuesday # 16 : This is not the aggregate you're looking for

    - by AaronBertrand
    This week, T-SQL Tuesday is being hosted by Jes Borland ( blog | twitter ), and the theme is " Aggregate Functions ." When people think of aggregates, they tend to think of MAX(), SUM() and COUNT(). And occasionally, less common functions such as AVG() and STDEV(). I thought I would write a quick post about a different type of aggregate: string concatenation. Even going back to my classic ASP days, one of the more common questions out in the community has been, "how do I turn a column into a comma-separated...(read more)

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  • Highlights from recent Yammer video

    - by Eric Jensen
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} A few weeks back, Ryan Kennedy of Yammer gave a talk about Berkeley DB Java Edition. You can find it posted here on Alex Popescu's Blog, or go directly to the video post itself. It was full of useful nuggets of information, such as why they chose to use BDB JE, performance, and some tips & tricks at the end. At over 40 minutes, the video is quite long. Ryan is an entertaining speaker, so I suggest you watch all of it. But if you only have time for the highlights, here are some times you can sync to:  06:18 hear the Berkeley DB JE features that caused Yammer select it, including: replication auto leader election, failover configurable durability and consistency guarantees 23:10 System performance characteristics 35:08 Check out the tips and tricks for using Berkeley DB JE I know the Berkeley DB development team is very pleased that BDB JE is working out well for Yammer. We definitely encourage others out there to take note of this success, especially if your requirements are similar to Yammer's (which Ryan outlines at the beginning of his talk)

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  • Looking for Cutting-Edge Data Integration: 2014 Excellence Awards

    - by Sandrine Riley
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 It is nomination time!!! This year's Oracle Fusion Middleware Excellence Awards will honor customers and partners who are creatively using various products across Oracle Fusion Middleware. Think you have something unique and innovative with one or a few of our Oracle Data Integration products? We would love to hear from you! Please submit today. The deadline for the nomination is June 20, 2014. What you win: An Oracle Fusion Middleware Innovation trophy One free pass to Oracle OpenWorld 2014 Priority consideration for placement in Profit magazine, Oracle Magazine, or other Oracle publications & press release Oracle Fusion Middleware Innovation logo for inclusion on your own Website and/or press release Let us reminisce a little… For details on the 2013 Data Integration Winners: Royal Bank of Scotland’s Market and International Banking and The Yalumba Wine Company, check out this blog post: 2013 Oracle Excellence Awards for Fusion Middleware Innovation… and the Winners for Data Integration are… and for details on the 2012 Data Integration Winners: Raymond James and Morrisons, check out this blog post: And the Winners of Fusion Middleware Innovation Awards in Data Integration are…  Now to view the 2013 Winners (for all categories). We hope to honor you! Here's what you need to do:  Click here to submit your nomination today.  And just a reminder: the deadline to submit a nomination is 5pm Pacific Time on June 20, 2014. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;}

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