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  • Training v. Teaching

    - by Chris Gardner
    Originally posted on: http://geekswithblogs.net/freestylecoding/archive/2014/05/28/training-v.-teaching.aspxAs some of you may know, I recently accepted a position to teach an undergraduate course at my alma mater. Yesterday, I had my first day in an academic classroom. I immediately noticed a difference with the interactions between the students. They don't act like students in a professional training or conference talk. I wanted to use this opportunity to enumerate some of those differences. The immediate thing I noticed was the lack of open environment. This is not to say the class was hostile towards me. I am used to entering the room, bantering with audience, loosening everyone a bit, and flowing into the discussion. A purely academic audience does not banter. At least, they do not banter on day one. I think I can attribute this to two factors. This first is a greater perception of authority. In a training or conference environment, I am an equal with the audience. This is true even if I am being a subject matter expert. We're all professionals. We're all there to learn from each other, share our stories, and enjoy the journey. In the academic classroom, there was a distinct class difference. I had forgotten about this distinction; I had the professional familiarity with the staff by the time I completed my masters. This leads to the other distinction. These was an expectation of performance. At conference and professional training, there is generally no (immediate) grading. This may be a preparation for a certification exam, but I'm not the one responsible for delivering the exam. This was not the case in the academic classroom. These students are battling for points, and I am the sole arbiter. These students are less likely to let the material wash over them, applying the material to their past experiences. They were down taking notes. I don't want to leave the impression that there was no interact in the classroom. I spent a good deal of time doing problems with the class on the whiteboard. I tried to get the class to help me work out the steps. This opened up a few of them. After every conference or training class, I always get a few people that will email me afterward to continue the conversation. I am very curious to see if anybody comes to my office hours tomorrow. However, that is a curiosity that will have to wait until tomorrow.

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  • Sql Table Refactoring Challenge

    Ive been working a bit on cleaning up a large table to make it more efficient.  I pretty much know what I need to do at this point, but I figured Id offer up a challenge for my readers, to see if they can catch everything I have as well as to see if Ive missed anything.  So to that end, I give you my table: CREATE TABLE [dbo].[lq_ActivityLog]( [ID] [bigint] IDENTITY(1,1) NOT NULL, [PlacementID] [int] NOT NULL, [CreativeID] [int] NOT NULL, [PublisherID] [int] NOT NULL, [CountryCode] [nvarchar](10) NOT NULL, [RequestedZoneID] [int] NOT NULL, [AboveFold] [int] NOT NULL, [Period] [datetime] NOT NULL, [Clicks] [int] NOT NULL, [Impressions] [int] NOT NULL, CONSTRAINT [PK_lq_ActivityLog2] PRIMARY KEY CLUSTERED ( [Period] ASC, [PlacementID] ASC, [CreativeID] ASC, [PublisherID] ASC, [RequestedZoneID] ASC, [AboveFold] ASC, [CountryCode] ASC)WITH (PAD_INDEX = OFF, STATISTICS_NORECOMPUTE = OFF, IGNORE_DUP_KEY = OFF, ALLOW_ROW_LOCKS = ON, ALLOW_PAGE_LOCKS = ON) ON [PRIMARY]) ON [PRIMARY] And now some assumptions and additional information: The table has 200,000,000 rows currently PlacementID ranges from 1 to 5000 and should support at least 50,000 CreativeID ranges from 1 to 5000 and should support at least 50,000 PublisherID ranges from 1 to 500 and should support at least 50,000 CountryCode is a 2-character ISO standard (e.g. US) and there is a country table with an integer ID already.  There are < 300 rows. RequestedZoneID ranges from 1 to 100 and should support at least 50,000 AboveFold has values of 1, 0, or 1 only. Period is a date (no time). Clicks range from 0 to 5000. Impressions range from 0 to 5000000. The table is currently write-mostly.  Its primary purpose is to log advertising activity as quickly as possible.  Nothing in the rest of the system reads from it except for batch jobs that pull the data into summary tables. Heres the current information on the database tables size: Design Goals This table has been in use for about 5 years and has performed very well during that time.  The only complaints we have are that it is quite large and also there are occasionally timeouts for queries that reference it, particularly when batch jobs are pulling data from it.  Any changes should be made with an eye toward keeping write performance optimal  while trying to reduce space and improve read performance / eliminate timeouts during read operations. Refactor There are, I suggest to you, some glaringly obvious optimizations that can be made to this table.  And Im sure there are some ninja tweaks known to SQL gurus that would be a big help as well.  Ill post my own suggested changes in a follow-up post for now feel free to comment with your suggestions. Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Jitter during wall collisions with Bullet Physics: contact/penetration tolerance?

    - by Niriel
    I use the bullet physics engine through Panda3d. My scene is still very simple, think 'Wolfenstein3d': tile-based, walls are solid cubes. I expect walls to block the player, and I expect the player to slide along the walls in case of non-normal incidence. What I get is what I expect, with one difference: there is some jitter. If I try to force myself into the wall, then I see the frames blinking quickly between two positions. These differ by about 0.04 units of distance, which corresponds to 4 cm in my game. I noticed a 4 cm elsewhere: the bottom of my player capsule is 4 cm below ground, when at rest. Does that mean that there is somewhere in the Bullet engine a default 0.04-units-long tolerance to differentiate contact from collision? If so, what should I do ? Should I change the scale of my game so that these 0.04 units correspond to 0.4 cm, making the jitter ten times smaller? Or can I ask bullet to change its tolerance to a smaller value? Edit This is the jitter I get: 6.155 - 6.118 = 0.036 LPoint3f(0, 6.11694, 0.835) LPoint3f(0, 6.15499, 0.835) LPoint3f(0, 6.11802, 0.835) LPoint3f(0, 6.15545, 0.835) LPoint3f(0, 6.11817, 0.835) LPoint3f(0, 6.15726, 0.835) LPoint3f(0, 6.11876, 0.835) LPoint3f(0, 6.15911, 0.835) LPoint3f(0, 6.11937, 0.835) I found a setMargin method. I set it to 5 mm both on the BoxShape for the walls and on the Capsule shape for the player. It still jitters by about 35 mm as illustrated by this log (11.117 - 11.082 = 0.035): LPoint3f(0, 11.0821, 0.905) LPoint3f(0, 11.1169, 0.905) LPoint3f(0, 11.082, 0.905) LPoint3f(0, 11.117, 0.905) LPoint3f(0, 11.082, 0.905) LPoint3f(0, 11.117, 0.905) LPoint3f(0, 11.0821, 0.905) LPoint3f(0, 11.1175, 0.905) LPoint3f(0, 11.0822, 0.905) LPoint3f(0, 11.1178, 0.905) LPoint3f(0, 11.0823, 0.905) LPoint3f(0, 11.1183, 0.905) The margin on the capsule did change my penetration with the floor though, I'm a bit higher (0.905 instead of 0.835). However, it did not change anything when colliding with the walls. How can I make the collisions against the walls less jittery? Edit, the day after: After more investigation, it appears that dynamic objects behave well. My problem comes from the btKinematicCharacterController that I use for moving my character; that stuff is totally bugged, according to the whole Internet :/.

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  • Unknown C# keywords: params

    - by Chris Skardon
    Often overlooked, and (some may say) unloved, is the params keyword, but it’s an awesome keyword, and one you should definitely check out. What does it do? Well, it lets you specify a single parameter that can have a variable number of arguments. You what? Best shown with an example, let’s say we write an add method: public int Add(int first, int second) { return first + second; } meh, it’s alright, does what it says on the tin, but it’s not exactly awe-inspiring… Oh noes! You need to add 3 things together??? public int Add(int first, int second, int third) { return first + second + third; } oh yes, you code master you! Overloading a-plenty! Now a fourth… Ok, this is starting to get a bit ridiculous, if only there was some way… public int Add(int first, int second, params int[] others) { return first + second + others.Sum(); } So now I can call this with any number of int arguments? – well, any number > 2..? Yes! int ret = Add(1, 2, 3); Is as valid as: int ret = Add(1, 2, 3, 4); Of course you probably won’t really need to ever do that method, so what could you use it for? How about adding strings together? What about a logging method? We all know ToString can be an expensive method to call, it might traverse every node on a class hierarchy, or may just be the name of the type… either way, we don’t really want to call it if we can avoid it, so how about a logging method like so: public void Log(LogLevel level, params object[] objs) { if(LoggingLevel < level) return; StringBuilder output = new StringBuilder(); foreach(var obj in objs) output.Append((obj == null) ? "null" : obj.ToString()); return output; } Now we only call ‘ToString’ when we want to, and because we’re passing in just objects we don’t have to call ToString if the Logging Level isn’t what we want… Of course, there are a multitude of things to use params for…

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  • New ZFS Encryption features in Solaris 11.1

    - by darrenm
    Solaris 11.1 brings a few small but significant improvements to ZFS dataset encryption.  There is a new readonly property 'keychangedate' that shows that date and time of the last wrapping key change (basically the last time 'zfs key -c' was run on the dataset), this is similar to the 'rekeydate' property that shows the last time we added a new data encryption key. $ zfs get creation,keychangedate,rekeydate rpool/export/home/bob NAME PROPERTY VALUE SOURCE rpool/export/home/bob creation Mon Mar 21 11:05 2011 - rpool/export/home/bob keychangedate Fri Oct 26 11:50 2012 local rpool/export/home/bob rekeydate Tue Oct 30 9:53 2012 local The above example shows that we have changed both the wrapping key and added new data encryption keys since the filesystem was initially created.  If we haven't changed a wrapping key then it will be the same as the creation date.  It should be obvious but for filesystems that were created prior to Solaris 11.1 we don't have this data so it will be displayed as '-' instead. Another change that I made was to relax the restriction that the size of the wrapping key needed to match the size of the data encryption key (ie the size given in the encryption property).  In Solaris 11 Express and Solaris 11 if you set encryption=aes-256-ccm we required that the wrapping key be 256 bits in length.  This restriction was unnecessary and made it impossible to select encryption property values with key lengths 128 and 192 when the wrapping key was stored in the Oracle Key Manager.  This is because currently the Oracle Key Manager stores AES 256 bit keys only.  Now with Solaris 11.1 this restriciton has been removed. There is still one case were the wrapping key size and data encryption key size will always match and that is where they keysource property sets the format to be 'passphrase', since this is a key generated internally to libzfs and to preseve compatibility on upgrade from older releases the code will always generate a wrapping key (using PKCS#5 PBKDF2 as before) that matches the key length size of the encryption property. The pam_zfs_key module has been updated so that it allows you to specify encryption=off. There were also some bugs fixed including not attempting to load keys for datasets that are delegated to zones and some other fixes to error paths to ensure that we could support Zones On Shared Storage where all the datasets in the ZFS pool were encrypted that I discussed in my previous blog entry. If there are features you would like to see for ZFS encryption please let me know (direct email or comments on this blog are fine, or if you have a support contract having your support rep log an enhancement request).

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  • Creating a shared library that might be used with desktop applications and web projects

    - by dreza
    I have been involved in a number of MVC.NET and c# desktop projects in our company over the last year or so while also managing to kept my nose poked into other projects (in a read-only learning capacity of course). From this I've noticed that across the various projects and teams there is a-lot of functionality that has been well designed against good interfaces and abstractions. Because we tend to like our own work at times, I noticed a couple of projects had the exact same class, method copied into it as it had obviously worked on one and so was easily moved to a new project (probably by the same developer who originally wrote it) I mentioned this fact in one of our programmer meetings we have occasionally and suggested we pull some of this functionality into a core company library that we can build up over time and use across multiple projects. Everyone agreed and I started looking into this possibility. However, I've come across a stumbling block pretty early on. Our team primarily focuses on MVC at the moment and we have projects mainly in 2.0 but are starting to branch to 3.0. We also have a number of desktop applications that might benefit from some shared classes and basic helper methods. Initially when creating this DLL I included some shared classes that could be used across any project type (Web, Client etc) but then I started looking at adding some shared modules that would be useful in our MVC applications only. However this meant I had to include a reference to some Microsoft Web DLL's in order to leverage some of the classes I was creating (at this stage MVC 2.0). Now my issue is that we have a shared DLL that has references to web specific libraries that could also possibly be used in a client application. Not only that, our DLL referenced initially MVC 2.0 and we will eventually move onto MVC 3.0 for all projects. But alot of the classes in this library I expect to still be relevant to MVC 3 etc Our code within this DLL is separated into it's own namespaces such as: CompanyDLL.Primitives CompanyDLL.Web.Mvc CompanyDLL.Helpers etc etc So, my questions are: Is it OK to do a shared library like this, or if we have web specific features in it should we create a separate web DLL only targeted at a specific framework or MVC version? If it's OK, what kind of issues might we face when using the library that references MVC 2 in a MVC 3 project for example. I would be thinking that we might run into some sort of compatibility issue, or even issues where the developers using the library doesn't realize they need MVC 2.0 libraries. They might only want to use some of the generic classes etc The concept seemed like a good idea at the time, but I'm starting to think maybe it's not really a practical solution. But the number of times I've seen copied classes and methods across projects because they are proven tested code is a bit unnerving to be perfectly honest!

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  • What kind of position matches my skills, experience and interests? [closed]

    - by Ryan
    I work in a large firm and my current job covers a variety of different duties. Due to several factors I am seriously considering finding a new job (hours, pay-cut, limited career growth). I have worked for the company nearly 4 years and almost 2 years ago I transitioned into more of a business analyst role (previously I was working in a client facing role for our audit group). In this role I have overseen all aspects of the development of a large scale re-platforming of our firm's key tool in analyzing investment portfolios. I gathered requirements, wrote specs, designed the UI and functionality, worked closely with developers (onshore and offshore) to see to it the implementation was correct, managed schedules and was the lead tester. This is a large scale system used by thousands of people around the world. I've also written Excel macros, reports in SQL, given trainings, written technical manuals, interfaced with senior managers and partners, etc. I've been on a couple interviews sporadically, most of which were for positions aimed at higher management consulting type positions, dealing with strategy, overall process management, project management, etc. What really interests me is the technical stuff and overseeing a project from beginning to end (although I would rather not have to do so many of the tasks on my own). I genuinely like a lot of what I do, but the company culture and attitude towards overworking people combined with my recent pay-cut (my overtime was cut due to a promotion to a higher level) has lead me to want to seek work elsewhere. The problem is - what type of work could I realistically do? I feel like traditional business analysis is too much business and not enough tech stuff, and I've really taken a shine lately to beefing up my programming abilities and creating small programs to automate things around work. I also feel that because my actual years of experience as a business analyst (figure 1.5 years realistically) puts me at a junior level doing a lot of grunt requirements gathering, when the work that I have been doing with my current company is more in line with what a Program Manager does (depending on your definition I guess). So in reality, when I'm job hunting I get a bit perplexed because I feel like the traditional BA stuff wouldn't really suit me, and even if it did it's usually something along the lines of 5-10 years experience for the type of work that is similar to what I've done (and I've also found most BA jobs to be contract only which at the moment I'm not too keen on). Program Manager is something that interests me, but again I feel like the experience is lacking because that's a much more senior position. Am I in some kind of career no-man's land? Any idea what would best suit me given my experience and abilities, as well as my interests? I plan to keep learning programming on the side, but don't expect to get a job being a straight programmer given my relative inexperience with programming.

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  • How can I be prepared to join a company?

    - by Aerovistae
    There's more to it than that, but this title was the best way I could think of to sum it up. I'm a senior in a good computer science program, and I'm graduating early. About to start interviews and all whatnot. I'm not a super-experienced programmer, not one of those people who started in middle school. I'm decent at this, but I'm not among the best, not nearly. I have to do an awful lot of googling. So today I'm meeting some fellow for lunch at a campus cafe to discuss some front-end details when this tall, good-looking guy begs pardon, says he's new to campus, says he's wondering if we know where he can go to sign up for recruiting developers. Quickly evolves into long conversation: he's the CEO of a seems-to-be-doing-well start-up. Hiring passionate interns and full-times. Sounds great! I take one look at his site on my own computer later, immediately spot a major bug. No idea how to fix it, but I see it. I go over to the page code, and good god. It's the standard amount of code you would expect from a full-scale web application, a couple dozen pages of HTML and scripts. I don't even know where to start reading it. I've built sites from scratch, but obviously never on that scale, nor have I ever worked on one of that scale. I have no idea which bit might generate the bug. But that sets me thinking: How could someone like me possibly settle into an environment like that? A start-up is a very high-pressure working environment. I don't know if I can work at that pace under those constraints-- I would hate to let people down. And with only 10 employees, it's not like anyone has much time to help you get your bearings. Somewhere in there is a question. Can you see it? I'm asking for general advice here. Maybe even anecdotal advice. Is joining a start-up right out of college a scary process? Am I overestimating what it would take to figure out the mass of code behind this site? What's the likelihood a decent but only moderately-experienced coder could earn his pay at such a place? For instance, I know nothing of server-side/back-end programming. Never touched it. That scares me.

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  • Unable to find good parameters for behavior of a puck in Farseer

    - by Krumelur
    EDIT: I have tried all kinds of variations now. The last one was to adjust the linear velocity in each step: newVel = oldVel * 0.9f - all of this including your proposals kind of work, however in the end if the velocity is little enough, the puck sticks to the wall and slides either vertically or horizontally. I can't get rid of this behavior. I want it to bounce, no matter how slow it is. Retitution is 1 for all objects, Friction is 0 for all. There is no gravity. What am I possibly doing wrong? In my battle to learn and understand Farseer I'm trying to setup a simple Air Hockey like table with a puck on it. The table's border body is made up from: Vertices aBorders = new Vertices( 4 ); aBorders.Add( new Vector2( -fHalfWidth, fHalfHeight ) ); aBorders.Add( new Vector2( fHalfWidth, fHalfHeight ) ); aBorders.Add( new Vector2( fHalfWidth, -fHalfHeight ) ); aBorders.Add( new Vector2( -fHalfWidth, -fHalfHeight ) ); FixtureFactory.AttachLoopShape( aBorders, this ); this.CollisionCategories = Category.All; this.CollidesWith = Category.All; this.Position = Vector2.Zero; this.Restitution = 1f; this.Friction = 0f; The puck body is defined with: FixtureFactory.AttachCircle( DIAMETER_PHYSIC_UNITS / 2f, 0.5f, this ); this.Restitution = 0.1f; this.Friction = 0.5f; this.BodyType = FarseerPhysics.Dynamics.BodyType.Dynamic; this.LinearDamping = 0.5f; this.Mass = 0.2f; I'm applying a linear force to the puck: this.oPuck.ApplyLinearImpulse( new Vector2( 1f, 1f ) ); The problem is that the puck and the walls appear to be sticky. This means that the puck's velocity drops to zero to quickly below a certain velocity. The puck gets reflected by the walls a couple of times and then just sticks to the left wall and continues sliding downwards the left wall. This looks very unrealistic. What I'm really looking for is that a puck-wall-collision does slow down the puck only a tiny little bit. After tweaking all values left and right I was wondering if I'm doing something wrong. Maybe some expert can comment on the parameters?

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  • fdisk shows overlapping partitions

    - by Campa
    At every boot to start Ubuntu, a partition gets re-mounted more than 1 times, sometimes causing very long boots. Example below: > dmesg ... [ 21.472020] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro ... [ 42.021537] EXT4-fs (sda5): re-mounted. Opts: errors=remount-ro,commit=0 ... I suspect there is a problem of overlapping partitions here, regarding sda4 and sda5: > sudo fdisk -l Device Boot Start End Blocks Id System /dev/sda1 63 610469 305203+ de Dell Utility /dev/sda2 612352 32069631 15728640 7 HPFS/NTFS/exFAT /dev/sda3 * 32069632 238979788 103455078+ 7 HPFS/NTFS/exFAT /dev/sda4 238983166 625141759 193079297 5 Extended /dev/sda5 238983168 612630527 186823680 83 Linux /dev/sda6 612632576 625141759 6254592 82 Linux swap / Solaris Further details: > more /etc/fstab ... # <file system> <mount point> <type> <options> <dump> <pass> proc /proc proc nodev,noexec,nosuid 0 0 # / was on /dev/sda6 during installation UUID=b33be99b-5c9e-449e-ad48-be608aeff001 / ext4 errors=remount-ro 0 1 # swap was on /dev/sda7 during installation UUID=7c9071cc-b77b-40da-9f80-6b8a9a220cb1 none swap sw and > mount /dev/sda5 on / type ext4 (rw,errors=remount-ro,commit=0) proc on /proc type proc (rw,noexec,nosuid,nodev) sysfs on /sys type sysfs (rw,noexec,nosuid,nodev) fusectl on /sys/fs/fuse/connections type fusectl (rw) none on /sys/kernel/debug type debugfs (rw) none on /sys/kernel/security type securityfs (rw) udev on /dev type devtmpfs (rw,mode=0755) devpts on /dev/pts type devpts (rw,noexec,nosuid,gid=5,mode=0620) tmpfs on /run type tmpfs (rw,noexec,nosuid,size=10%,mode=0755) none on /run/lock type tmpfs (rw,noexec,nosuid,nodev,size=5242880) none on /run/shm type tmpfs (rw,nosuid,nodev) binfmt_misc on /proc/sys/fs/binfmt_misc type binfmt_misc (rw,noexec,nosuid,nodev) gvfs-fuse-daemon on /home/piero/.gvfs type fuse.gvfs-fuse-daemon (rw,nosuid,nodev,user=piero) I am Running Ubuntu Oneiric + LXDE on Dell Studio XPS machine 64-bit, dual booting with Windows 7. A months ago, I resized the Ubuntu partition and maybe I messed up something by doing that. Do you have any idea, why this long booting is happening?

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  • Profiling Startup Of VS2012 &ndash; Ants Profiler

    - by Alois Kraus
    I just downloaded ANTS Profiler 7.4 to check how fast it is and how deep I can analyze the startup of Visual Studio 2012. The Pro version which is useful does cost 445€ which is ok. To measure a complex system I decided to simply profile VS2012 (Update 1) on my older Intel 6600 2,4GHz with 3 GB RAM and a 32 bit Windows 7. Ants Profiler is really easy to use. So lets try it out. The Ants Profiler does want to start the profiled application by its own which seems to be rather common. I did choose Method Level timing of all managed methods. In the configuration menu I did want to get all call stacks to get full details. Once this is configured you are ready to go.   After that you can select the Method Grid to view Wall Clock Time in ms. I hate percentages which are on by default because I do want to look where absolute time is spent and not something else.   From the Method Grid I can drill down to see where time is spent in a nice and I can look at the decompiled methods where the time is spent. This does really look nice. But did you see the size of the scroll bar in the method grid? Although I wanted all call stacks I do get only about 4 pages of methods to drill down. From the scroll bar count I would guess that the profiler does show me about 150 methods for the complete VS startup. This is nonsense. I will never find a bottleneck in VS when I am presented only a fraction of the methods that were actually executed. I have also tried in the configuration window to also profile the extremely trivial functions but there was no noticeable difference. It seems that the Ants Profiler does filter away way too many details to be useful for bigger systems. If you want to optimize a CPU bound operation inside NUnit then Ants Profiler is with its line level timings a very nice tool to work with. But for bigger stuff it is certainly not usable. I also do not like that I must start the profiled application from the profiler UI. This makes it hard to profile processes which are started by some other process. Next: JetBrains dotTrace

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  • Assessing Relative Maintainability

    - by João Bragança
    We (a contractor, actually) are implementing an off the shelf system to replace a legacy homegrown system for the core domain of the company (designing widgets). Unfortunately both systems will have to run concurrently for some time, as the product just isn't ready yet. Also, the decision was made to only migrate some of the widgets from the legacy system, based on date of last sale activity. Later on a new requirement came down: certain people in the company, most of them outside of the widget development context, want to search all widgets. The search results screen has 3 pieces of data: a GUID, a human readable id that is searchable, and a brief description (may need to be searchable in the future). In the widget details, there will be multiple screens. These screens align very well along SOA / bounded context lines - a screen for marketing data, a screen for sales history, etc. UML ahead! I am probably using the wrong kind of arrows here so please forgive me. The current solution - which is not in production yet - is something like the following: Both systems will be queried and the controller will merge the results. The new system has its own proprietary query language (we've alleviated this a bit with a LINQ provider). It also puts a lot of data on the wire. 15 search results typically run about 60k of unintelligible SOAP-wrapped xml. So I would prefer to avoid querying this system directly. These two systems publish events to help us integrate with other systems, mainly an ERP system. One of these events contains all the data necessary for the search screen. I proposed the following alternative: However I am being told that 'adding another database' will create more maintenance down the road. However, I believe this to be false, as I had to add a relatively simple feature that took several hours longer than anticipated because of this merging code. I want to get a feel for which system is more maintainable in the long run. I personally have not had the burden of maintaining any large system. I want something more than my gut. Specifically I'd like to know if having more, specialized physical databases is more or less maintainable than having less larger physical databases.

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  • What's about Java?

    - by Silviu Turuga
    What is Java? In very short words, Java is a programming language that let you make an application that can be run on different operating systems, no matter we are talking about Windows, Mac OS, Linux or even embedded devices, such as RaspberryPi. When you compile a Java program, instead of getting a binary output as you get on other programming languages, you'll get a Java intermediate code, called Java bytecode. This is interpreted at run time, by a virtual machine that is specifically for the hardware and operating system you are using. What Java do i need? There are 5 major versions of Java: Java SE(Standard Edition) - this is what I'll use on most of my tutorials. Most of the examples will run on Java 6, but for others you'll need Java 7. Java EE (Enterprise Edition) - used for enterprise development Java ME (Micro Edition) - for running Java on mobile and different embedded devices such as PDAs, TV set-top boxes, printers, etc. Java Embedded - for some embedded devices such as Raspberry Pi, where the resources are limited JavaFX - to develop rich content User Interfaces. This is also something that will use a lot. More detailed information can be found on Oracle's website If you just want to run java applications you'll need the JRE (Java Runtime Environment) installed. If you want to program and create new applications, then you'll need the JDK (Java Development Kit).  How to check if Java is already installed? From command line, if you are on Windows, or from Terminal on Mac enter the following: java -version You should get something like this, if you have java installed on your system: java version "1.6.0_37" Java(TM) SE Runtime Environment (build 1.6.0_37-b06-434-11M3909) Java HotSpot(TM) 64-Bit Server VM (build 20.12-b01-434, mixed mode) Note: your current Java version might be different from mine. More information https://www.java.com/en/download/faq/whatis_java.xml http://en.wikipedia.org/wiki/Java_(programming_language) Next steps Install Java SDK Chose an IDE. I recommend NetBeans as it is very easy to use and also let you quickly create the GUI of your application Alternatives are Eclipse, Komodo Edit (for Mac), etc. There are plenty of solutions both free or paid. Resources on web Oracle Tutorials - lot of tutorials and useful resources JavaRanch - forum about java

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  • Switch from back-end to front-end programming: I'm out of my comfort zone, should I switch back?

    - by ripper234
    I've been a backend developer for a long time, and I really swim in that field. C++/C#/Java, databases, NoSql, caching - I feel very much at ease around these platforms/concepts. In the past few years, I started to taste end-to-end web programming, and recently I decided to take a job offer in a front end team developing a large, complex product. I wanted to break out of my comfort zone and become more of an "all around developer". Problem is, I'm getting more and more convinced I don't like it. Things I like about backend programming, and missing in frontend stuff: More interesting problems - When I compare designing a server that handle massive data, to adding another form to a page or changing the validation logic, I find the former a lot more interesting. Refactoring refactoring refactoring - I am addicted to Visual Studio with Resharper, or IntelliJ. I feel very comfortable writing code as it goes without investing too much thought, because I know that with a few clicks I can refactor it into beautiful code. To my knowledge, this doesn't exist at all in javascript. Intellisense and navigation - I hate looking at a bunch of JS code without instantly being able to know what it does. In VS/IntelliJ I can summon the documentation, navigate to the code, climb up inheritance hiererchies ... life is sweet. Auto-completion - Just hit Ctrl-Space on an object to see what you can do with it. Easier to test - With almost any backend feature, I can use TDD to capture the requirements, see a bunch of failing tests, then implement, knowing that if the tests pass I did my job well. With frontend, while tests can help a bit, I find that most of the testing is still manual - fire up that browser and verify the site didn't break. I miss that feeling of "A green CI means everything is well with the world." Now, I've only seriously practiced frontend development for about two months now, so this might seem premature ... but I'm getting a nagging feeling that I should abandon this quest and return to my comfort zone, because, well, it's so comfy and fun. Another point worth mentioning in this context is that while I am learning some frontend tools, a lot of what I'm learning is our company's specific infrastructure, which I'm not sure will be very useful later on in my career. Any suggestions or tips? Do you think I should give frontend programming "a proper chance" of at least six to twelve months before calling it quits? Could all my pains be growing pains, and will they magically disappear as I get more experienced? Or is gaining this perspective is valuable enough, even if plan to do more "backend stuff" later on, that it's worth grinding my teeth and continuing with my learning?

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  • Small script to look for Project Replication actions that have failed

    - by Trond Strømme
    Today when looking at a couple of projects on a ZFS 7320 Storage Appliance I noticed on one project that one of its replication actions had failed, as I hadn't checked the Recent Alerts log yet I was not aware of this. I decided to write a small script to check if there were others that had failed. Nothing fancy, just a loop through all projects, look at the project's replication child and compare the values of the last_sync and last_try properties and print the result if they're not equal. (There are probably more sensible ways of doing this, but at least it involves me getting the chance to put on my headphones and doing just a little bit of coding.) script // this script will locate failed project level replication // it will look at the sync times for 'last_sync' and 'last_try' // and compare these, if they deviate you should investigate. // NOTE! this code is offered 'as is' Run at your own risk, // it will probably work as intended, but in now way can I // (or Oracle) be held responsible if your server starts behaving // like a three year old kid in a candy store.. (not that mine do, // they are very well behaved boys...) run('configuration'); run('storage'); printf('Host: %s, pool: %s\n', get('owner'),get('pool')); run('cd /'); run('shares'); proj=list(); printf("total projects: %d\n",proj.length +'\n'); // just for project level replication for(i=0;i<proj.length;i++){ run('select '+proj[i]); run('replication'); //get all replication actions preps = list(); for(j=0;j<preps.length;j++){ run('select ' + preps[j]); last_sync = get('last_sync'); last_try = get('last_try'); // printf("target %s\n", get('target')); //why the flip does this not get the proper name? if(!( last_sync.valueOf() === last_try.valueOf())){ printf("sync has failed for %s %s\n", proj[i], get('target')); }else{ // printf("OK %s %s\n", proj[i], get('target')); } run('done'); //done with the replica action } run('done'); run('done'); } printf("finished\n"); For a more on how to run the script, or testing it please look at my previous post. Sample output: Host: elb1sn01, pool: exalogic total projects: 45 sync has failed for ACSExalogicSystem cb3a24fe-ad60-c90f-d15d-adaafd595639 finished

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  • So, I though I wanted to learn frontend/web development and break out of my comfort zone...

    - by ripper234
    I've been a backend developer for a long time, and I really swim in that field. C++/C#/Java, databases, NoSql, caching - I feel very much at ease around these platforms/concepts. In the past few years, I started to taste end-to-end web programming, and recently I decided to take a job offer in a front end team developing a large, complex product. I wanted to break out of my comfort zone and become more of an "all around developer". Problem is, I'm getting more and more convinced I don't like it. Things I like about backend programming, and missing in frontend stuff: More interesting problems - When I compare designing a server that handle massive data, to adding another form to a page or changing the validation logic, I find the former a lot more interesting. Refactoring refactoring refactoring - I am addicted to Visual Studio with Resharper, or IntelliJ. I feel very comfortable writing code as it goes without investing too much thought, because I know that with a few clicks I can refactor it into beautiful code. To my knowledge, this doesn't exist at all in javascript. Intellisense and navigation - I hate looking at a bunch of JS code without instantly being able to know what it does. In VS/IntelliJ I can summon the documentation, navigate to the code, climb up inheritance hiererchies ... life is sweet. Auto-completion - Just hit Ctrl-Space on an object to see what you can do with it. Easier to test - With almost any backend feature, I can use TDD to capture the requirements, see a bunch of failing tests, then implement, knowing that if the tests pass I did my job well. With frontend, while tests can help a bit, I find that most of the testing is still manual - fire up that browser and verify the site didn't break. I miss that feeling of "A green CI means everything is well with the world." Now, I've only seriously practiced frontend development for about two months now, so this might seem premature ... but I'm getting a nagging feeling that I should abandon this quest and return to my comfort zone, because, well, it's so comfy and fun. Another point worth mentioning in this context is that while I am learning some frontend tools, a lot of what I'm learning is our company's specific infrastructure, which I'm not sure will be very useful later on in my career. Any suggestions or tips? Do you think I should give frontend programming "a proper chance" of at least six to twelve months before calling it quits? Could all my pains be growing pains, and will they magically disappear as I get more experienced? Or is gaining this perspective is valuable enough, even if plan to do more "backend stuff" later on, that it's worth grinding my teeth and continuing with my learning?

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  • What You Said: Staying Productive While Working from home

    - by Jason Fitzpatrick
    Earlier this week we asked you to share your telecommuting/work-from-home productivity tips. Now we’re back with a tips and tricks roundup; read on to see how your fellow readers stay focused at home. By far and away the most common technique deployed as carefully isolating work from home life. Carol writes: I love working from home and have done so for 6 years now. I have a routine just as if I was going to an office, except my commute is 12 steps. I get ready for work, grab my purse and smart phone and go to up the steps to my office. I maintain a separate phone line and voice mail for work that I cannot answer from anywhere but my work desk. I use call forwarding when I travel so only my office phone number is published. I have VOIP phone service so I can forward calls from the internet if I forget, or need to change where the phone is forwarded. I do have a wired and wireless head set so I can go get a cold drink if on one of those long boring conference calls. I plan my ‘get off from work’ time and try to stick to it, as with any job some days I am late getting off, but it all works out. I make sure my office is for work only, any other computer play time is in a different part of the house on different computer. My office has laptop, dock, couple of monitors, multipurpose printer, fax, scanner, file cabinets – just like the office at a company. I just also happen to have a couple of golden retrievers that come to work with me and usually lay quietly until 5, and yes they know it is 5pm sometimes before I do. For me, one of the biggest concerns when working from home is not being unproductive, but the danger of never stopping work. You could keep going and going because let’s face it – the company will let you do it, so I set myself up to prevent that and maintain a separateness. HTG Explains: Does Your Android Phone Need an Antivirus? How To Use USB Drives With the Nexus 7 and Other Android Devices Why Does 64-Bit Windows Need a Separate “Program Files (x86)” Folder?

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  • It's possible to fulfill the social necessity of a human being through a social game in 3D like IMVU?

    - by Totty
    (I'm not advertising nor promoting this game, as it's just an example of my experience and I would like to have your opinion about the matter if possible) I've been started researching "things" about games and I've decided to begin to play IMVU as a friend of mine said it's cool. At first it seemed just another 3d social game, not so cool.. But I've "tried to like" and after 1 day I can say I'm addicted to it! Yes; I will explain better: About the game: You can go in chat-rooms, move to positions. Some positions are like sitting in a sofa, floor, dancing alone or with a partner, kissing and more in this way. In the free version of the game there is no nudity. You can even listen to music, view youtube... The 3d graphics are quite low end, so it's not as real as the paid PC games of today. About my experience: At first I was going with my friend in chat-rooms, they seemed very nice. There were people talking about general stuff, quite like in a real life. Well, I begin to know some girls (yes, virtual girls commanded by a real girl, I hope!). Things happened: Some girls are just crazy, not like in real life, they make out in before even talking; Other girls you can speak a little bit, then they add you to their friend-list. Sometimes they invite to their virtual places. Some girls have really IMVU boyfriends only (but not in reality) and most of them don't even make up in the game, so it's really a level of commitment involved here! But from what my friend told they last for him, at least, about 3 days... Some others have real and IMVU boyfriends that are the same. Until now I haven't find a girl with different boyfriend in the IMVU and reality. Nor multiple boyfriends. There are rooms where the same people find each selves every day and speak about general stuff, relationships and so on... They are nice with you, they "feel" you and show careness. This is what amazes me, they treat you like a real human being and as being their friend in the real world. (of course it's not always like this) There are jealous girls too and competitiveness between females lol, I know you loled! This is kind of social. So today I closed my door in my room and I've played it all day long and guess what, I didn't feel a need to stay with a real person at all. Normally, If I would stay a full day alone I would get quite crazy... So the question is: It's just me that seemed to be able to fulfill my social needs or there is something more? thanks for your precious time for reading my full question,

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  • What arguments can I use to "sell" the BDD concept to a team reluctant to adopt it?

    - by S.Robins
    I am a bit of a vocal proponent of the BDD methodology. I've been applying BDD for a couple of years now, and have adopted StoryQ as my framework of choice when developing DotNet applications. Even though I have been unit testing for many years, and had previously shifted to a test-first approach, I've found that I get much more value out of using a BDD framework, because my tests capture the intent of the requirements in relatively clear English within my code, and because my tests can execute multiple assertions without ending the test halfway through - meaning I can see which specific assertions pass/fail at a glance without debugging to prove it. This has really been the tip of the iceberg for me, as I've also noticed that I am able to debug both test and implementation code in a more targeted manner, with the result that my productivity has grown significantly, and that I can more easily determine where a failure occurs if a problem happens to make it all the way to the integration build due to the output that makes its way into the build logs. Further, the StoryQ api has a lovely fluent syntax that is easy to learn and which can be applied in an extraordinary number of ways, requiring no external dependencies in order to use it. So with all of these benefits, you would think it an easy to introduce the concept to the rest of the team. Unfortunately, the other team members are reluctant to even look at StoryQ to evaluate it properly (let alone entertain the idea of applying BDD), and have convinced each other to try and remove a number of StoryQ elements from our own core testing framework, even though they originally supported the use of StoryQ, and that it doesn't impact on any other part of our testing system. Doing so would end up increasing my workload significantly overall and really goes against the grain, as I am convinced through practical experience that it is a better way to work in a test-first manner in our particular working environment, and can only lead to greater improvements in the quality of our software, given I've found it easier to stick with test first using BDD. So the question really comes down to the following: What arguments can I use to really drive the point home that it would be better to use StoryQ, or at the very least apply the BDD methodology? Can you point me to any anecdotal evidence that I can use to support my argument to adopt BDD as our standard method of choice? What counter arguments can you think of that could suggest that my wish to convert the team efforts to BDD might be in error? Yes, I'm happy to be proven wrong provided the argument is a sound one. NOTE: I am not advocating that we rewrite our tests in their entirety, but rather to simply start working in a different manner for all future testing work.

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  • How to apply effects that occur (or change) over time to characters in a game?

    - by Joshua Harris
    So assume that I have a system that applies Effects to Characters like so: public class Character { private Collection<Effect> _effects; public void AddEffect (Effect e) { e.ApplyTo(this); _effects.Add(e); } public void RemoveEffect (Effect e) { e.RemoveFrom(this); _effects.Remove(e); } } public interface Effect { public void ApplyTo (Character character); public void RemoveFrom (Character character); } Example Effect: Armor Buff for 5 seconds. void someFunction() { // Do Stuff ... Timer armorTimer = new Timer(5 seconds); ArmorBuff armorbuff = new ArmorBuff(); character.AddEffect(armorBuff); armorTimer.Start(); // Do more stuff ... } // Some where else in code public void ArmorTimer_Complete() { character.RemoveEffect(armorBuff); } public class ArmorBuff implements Effect { public void applyTo(Character character) { character.changeArmor(20); } public void removeFrom(Character character) { character.changeArmor(-20); } } Ok, so this example would buff the Characters armor for 5 seconds. Easy to get working. But what about effects that change over the duration of the effect being applied. Two examples come to mind: Damage Over Time: 200 damage every second for 3 seconds. I could mimic this by applying an Effect that lasts for 1 second and has a counter set to 3, then when it is removed it could deal 200 damage, clone itself, decrement the counter of the clone, and apply the clone to the character. If it repeats this until the counter is 0, then you got a damage over time ability. I'm not a huge fan of this approach, but it does describe the behavior exactly. Degenerating Speed Boost: Gain a speed boost that degrades over 3 seconds until you return to your normal speed. This is a bit harder. I can basically do the same thing as above except having timers set to some portion of a second, such that they occur fast enough to give the appearance of degenerating smoothly over time (even though they are really just stepping down incrementally). I feel like you could get away with only 12 steps over a second (maybe less, I would have to test it and see), but this doesn't seem very elegant to me. The only other way to implement this effect would be to change the system so that the Character checks the _effects collection for effects that alter any of the properties any time that they are being used. I could handle this in functions like getCurrentSpeed() and getCurrentArmor(), but you can imagine how much of a hassle it would be to have that kind of overhead every time you want to do a calculation with movement speed (which would be every time you move your character). Is there a better way to deal with these kinds of effects or events?

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  • C# Preprocessor Directives

    - by MarkPearl
    Going back to my old c++ days at university where we had all our code littered with preprocessor directives - I thought it made the code ugly and could never understand why it was useful. Today though I found a use in my C# application. The scenario – I had made various security levels in my application and tied my XAML to the levels by set by static accessors in code. An example of my XAML code for a Combobox to be enabled would be as follows… <ComboBox IsEnabled="{x:Static security:Security.SecurityCanEditDebtor}" />   And then I would have a static method like this… public static bool SecurityCanEditDebtorPostalAddress { get { if (SecurityCanEditDebtorPostalAddress) { return true; } else { return false; } } } My only problem was that my XAML did not like the if statement – which meant that while my code worked during runtime, during design time in VS2010 it gave some horrible error like… NullReferenceException was thrown on “StatiucExtension”: Exception has been thrown by the target of an invocation… If however my C# method was changed to something like this… public static bool SecurityCanEditDebtorPostalAddress { get { return true; } }   My XAML viewer would be happy. But of course this would bypass my security… <Drum Roll> Welcome preprocessor directives… what I wanted was during my design experience to totally remove the “if” code so that my accessor would return true and not have any if statements, but when I release my project to the big open world, I want the code to have the is statement. With a bit of searching I found the relevant MSDN sample and my code now looks like this… public static bool SecurityCanEditDebtorPostalAddress { get { #if DEBUG return true; #else if (Settings.GetInstance().CurrentUser.SecurityCanEditDebtorPostalAddress) { return true; } else { return false; } #endif } }   Not the prettiest beast, but it works. Basically what is being said here is that during my debug mode compile my code with just the code between the #if … #else block, but what I can now do is if I want to universally switch everything to the “if else” statement, I just go to my project properties –> Build and change the “Debug” flag as illustrated in the picture below. Also note that you can define your own conditional compilation symbols, and if you even wanted to you could skip the whole properties page and define them in code using the #define & #undef directives. So while I don’t like the way the code works and would like to look more into AOP and compare it to this method, it works for now.

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  • problems programmatically creating UIView on iPad App

    - by user3871
    I have been struggling with this problem for a few days. My iPad app is designed to be a portrait game. To satisfy Apple's expection, I also support landscape mode. When it goes into landscape mode, the game goes into a letterbox format with back borders on the sides. My problem is I am creating the UIWindow and UIView programmatically. For some unkown reason, the touch controls are "locked" in to think I'm always in landscape mode. And even though visually in portrait mode everything looks correct, the top and bottom of the screen does not respond to touch. To summarize how I am setting this up, let me provide the skeletal framework of what I'm doing: in main.cpp: int retVal = UIApplicationMain(argc, argv, nil, @"derbyPoker_ipadAppDelegate"); In the delegate, I am doing this: - (BOOL)application:(UIApplication *)application didFinishLaunchingWithOptions:(NSDictionary *)launchOptions { CGRect screenBounds = [[UIScreen mainScreen] bounds]; CGFloat scale = [[ UIScreen mainScreen] scale ]; m_device_width = screenBounds.size.width; m_device_height = screenBounds.size.height; m_device_scale = scale; // Everything is built assuming 640x960 window = [[ UIWindow alloc ] initWithFrame:[[UIScreen mainScreen] bounds]]; viewController = [ glView new ]; [self doStateChange:[blitz class]]; return YES; } The last bit of code sets up the UIView... - (void) doStateChange: (Class) state{ viewController.view = [[state alloc] initWithFrame:CGRectMake(0, 0, m_device_width, m_device_height) andManager:self]; viewController.view.contentMode = UIViewContentModeScaleAspectFit; viewController.view.autoresizesSubviews = YES; [window addSubview:viewController.view]; [window makeKeyAndVisible]; } The problem seems to related to the line viewController.view.contentMode = UIViewContentModeScaleAspectFit; If I remove that line, touch works correctly in portrait mode. But the negative is when I'm landscape mode, the game stretches incorrectly. So That's not a option. The frustrating thing is, when I originally had this set up with a NIB file, it worked fine. I have read through the docs about UIWindow, UIViewController and UIView and have tried about everything to no avail. Any help would be greatly appreciated.

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  • Perfect is the enemy of “Good Enough”

    - by Daniel Moth
    This is one of the quotes that I was against, but now it is totally part of my core beliefs: "Perfect is the enemy of Good Enough" Folks used to share this quote a lot with me in my early career and my frequent interpretation was that they were incompetent people that were satisfied with mediocrity, i.e. I ignored them and their advice. (Yes, I went through an arrogance phase). I later "grew up" and "realized" that they were missing the point, so instead of ignoring them I would retort: "Of course we have to aim for perfection, because as human beings we'll never achieve perfection, so by aiming for perfection we will indeed achieve good enough results". (Yes, I went through a smart ass phase). Later I grew up a bit more and "understood" that what I was really being told is to finish my work earlier and move on to other things because by trying to perfect that one thing, another N things that I was responsible for were suffering by not getting my attention - all things on my plate need to move beyond the line, not just one of them to go way over the line. It is really a statement of increasing scale and scope. To put it in other words, getting PASS grades on 10 things is better than getting an A+ with distinction on 1-2 and a FAIL on the rest. Instead of saying “I am able to do very well these X items” it is best if you can say I can do well enough on these X * Y items”, where Y > 1. That is how breadth impact is achieved. In the future, I may grow up again and have a different interpretation, but for now - even though I secretly try to "perfect" things, I try not to do that at the expense of other responsibilities. This means that I haven't had anybody quote that saying to me in a while (or perhaps my quality of work has dropped so much that it doesn't apply to me any more - who knows :-)). Wikipedia attributes the quote to Voltaire and it also makes connections to the “Law of diminishing returns”, and to the “80-20 rule” or “Pareto principle”… it commonly takes 20% of the full time to complete 80% of a task while to complete the last 20% of a task takes 80% of the effort …check out the Wikipedia entry on “Perfect is the enemy of Good” and its links. Also use your favorite search engine to search and see what others are saying (Bing, Google) – it is worth internalizing this in a way that makes sense to you… Comments about this post by Daniel Moth welcome at the original blog.

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  • Ubuntu Linux won't display netbook's native resolution

    - by Daniel
    FYI: My Netbook model is HP Mini 210-1004sa, which comes with Intel Graphics Media Accelerator 3150, and has a display 10.1" Active Matrix Colour TFT 1024 x 600. I recently removed Windows 7 Starter from my netbook, and replaced it with Ubuntu 12.10. The problem is the OS doesn't seem to recognise the native display resolution of 1024x600 i.e. the bottom bits of Ubuntu is hidden beneath the screen & the only 2 available resolutions are: the default 1024x768 and 800x600. I've also thought about replacing Ubuntu with Lubuntu or Puppy Linux, as the system does run a bit slow, but I can't, as then I won't be able to access the taskbar and application menu which will be hidden beneath the screen. Only Ubuntu with Unity is currently usable, as the Unity Launcher is visible enough. I was able to define a custom resolution 1024x600 using the Q&A: How set my monitor resolution? but when I set that resolution, there appears a black band at the top of the screen and the desktop area is lowered, with bits of it hidden beneath the screen. I tried leaving it at this new resolution and restarting the system to see if the black band would disappear & the display will fit correctly, but it gets reset to 1024x768 at startup and displays following error: Could not apply the stored configuration for monitors none of the selected modes were compatible with the possible modes: Trying modes for CRTC 63 CRTC 63: trying mode 800x600@60Hz with output at 1024x600@60Hz (pass 0) CRTC 63: trying mode 800x600@56Hz with output at 1024x600@60Hz (pass 0) CRTC 63: trying mode 640x480@60Hz with output at 1024x600@60Hz (pass 0) CRTC 63: trying mode 1024x768@60Hz with output at 1024x600@60Hz (pass 1) CRTC 63: trying mode 800x600@60Hz with output at 1024x600@60Hz (pass 1) CRTC 63: trying mode 800x600@56Hz with output at 1024x600@60Hz (pass 1) CRTC 63: trying mode 640x480@60Hz with output at 1024x600@60Hz (pass 1) Trying modes for CRTC 64 CRTC 64: trying mode 1024x768@60Hz with output at 1024x600@60Hz (pass 0) CRTC 64: trying mode 800x600@60Hz with output at 1024x600@60Hz (pass 0) CRTC 64: trying mode 800x600@56Hz with output at 1024x600@60Hz (pass 0) CRTC 64: trying mode 640x480@60Hz with output at 1024x600@60Hz (pass 0) CRTC 64: trying mode 1024x768@60Hz with output at 1024x600@60Hz (pass 1) CRTC 64: trying mode 800x600@60Hz with output at 1024x600@60Hz (pass 1) CRTC 64: trying mode 800x600@56Hz with output at 1024x600@60Hz (pass 1) CRTC 64: trying mode 640x480@60Hz with output at 1024x600@60Hz (pass 1)

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  • Alert: It is No Longer 1982, So Why is CRM Still There?

    - by Mike Stiles
    Hot off the heels of Oracle’s recent LinkedIn integration announcement and Oracle Marketing Cloud Interact 2014, the Oracle Social Cloud is preparing for another big event, the CRM Evolution conference and exhibition in NYC. The role of social channels in customer engagement continues to grow, and social customer engagement will be a significant theme at the conference. According to Paul Greenberg, CRM Evolution Conference Chair, author, and Managing Principal at The 56 Group, social channels have become so pervasive that there is no longer a clear reason to make a distinction between “social CRM” and traditional CRM systems. Why not? Because social is a communication hub every bit as vital and used as the phone or email. What makes social different is that if you think of it as a phone, it’s a party line. That means customer interactions are far from secret, and social connections are listening in by the hundreds, hearing whether their friend is having a positive or negative experience with your brand. According to a Mention.com study, 76% of brand mentions are neutral, neither positive nor negative. These mentions fail to get much notice. So think what that means about the remaining 24% of mentions. They’re standing out, because a verdict, about you, is being rendered in them, usually with emotion. Suddenly, where the R of CRM has been lip service and somewhat expendable in the past, “relationship” takes on new meaning, seriousness, and urgency. Remarkably, legions of brands still approach CRM as if it were 1982. Today, brands must provide customer experiences the customer actually likes (how dare they expect such things). They must intimately know not only their customers, but each customer, because technology now makes personalized experiences possible. That’s why the Oracle Social Cloud has been so mission-oriented about seamlessly integrating social with sales, marketing and customer service interactions so the enterprise can have an actionable 360-degree view of the customer. It’s the key to that customer-centricity we hear so much about these days. If you’re attending CRM Evolution, Chris Moody, Director of Product Marketing for the Oracle Marketing Cloud, will show you how unified customer experiences and enhanced customer centricity will help you attract and keep ideal customers and brand advocates (“The Pursuit of Customer-Centricity” Aug 19 at 2:45p ET) And Meg Bear, Group Vice President for the Oracle Social Cloud, will sit on a panel talking about “terms of engagement” and the ways tech can now enhance your interactions with customers (Aug 20 at 10a ET). If you can’t be there, we’ll be doing our live-tweeting thing from the @oraclesocial handle, so make sure you’re a faithful follower. You’ll notice NOBODY is writing about the wisdom of “company-centricity.” Now is the time to bring your customer relationship management into the socially connected age. @mikestilesPhoto: Sue Pizarro, freeimages.com

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