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  • What is the use of Association, Aggregation and Composition (Encapsulation) in Classes

    - by SahilMahajanMj
    I have gone through lots of theories about what is encapsulation and the three techniques of implementing it, which are Association, Aggregation and Composition. What i found is, Encapsulation Encapsulation is the technique of making the fields in a class private and providing access to the fields via public methods. If a field is declared private, it cannot be accessed by anyone outside the class, thereby hiding the fields within the class. For this reason, encapsulation is also referred to as data hiding. Encapsulation can be described as a protective barrier that prevents the code and data being randomly accessed by other code defined outside the class. Access to the data and code is tightly controlled by an interface. The main benefit of encapsulation is the ability to modify our implemented code without breaking the code of others who use our code. With this feature Encapsulation gives maintainability, flexibility and extensibility to our code. Association Association is a relationship where all object have their own lifecycle and there is no owner. Let’s take an example of Teacher and Student. Multiple students can associate with single teacher and single student can associate with multiple teachers but there is no ownership between the objects and both have their own lifecycle. Both can create and delete independently. Aggregation Aggregation is a specialize form of Association where all object have their own lifecycle but there is ownership and child object can not belongs to another parent object. Let’s take an example of Department and teacher. A single teacher can not belongs to multiple departments, but if we delete the department teacher object will not destroy. We can think about “has-a” relationship. Composition Composition is again specialize form of Aggregation and we can call this as a “death” relationship. It is a strong type of Aggregation. Child object dose not have their lifecycle and if parent object deletes all child object will also be deleted. Let’s take again an example of relationship between House and rooms. House can contain multiple rooms there is no independent life of room and any room can not belongs to two different house if we delete the house room will automatically delete. The question is: Now these all are real world examples. I am looking for some description about how to use these techniques in actual class code. I mean what is the point for using three different techniques for encapsulation, How these techniques could be implemented and How to choose which technique is applicable at time.

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  • The SQL of Membership: Equivalence Classes & Cliques

    It is awkward to do 'Graph databases' in SQL to explore the sort of relationships and memberships in social networks because equivalence relations are classes (a set of sets) rather than sets. However one can explore graphs in SQL if the relationship has all three of the mathematical properties needed for an equivalence relationship. FREE eBook – "45 Database Performance Tips for Developers"Improve your database performance with 45 tips from SQL Server MVPs and industry experts. Get the eBook here.

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  • Webcast with Brian Griffin, Ancestry, 2013 Winner 10 Best Web Support Sites

    - by Tuula Fai
    The web is one of the fastest growing channels for providing service, support and information, as seen in The Service Council's (TSC) latest multi-channel research survey. Join TSC's Chief Customer Officer Sumair Dutta as he shares key findings from his current customer experience research from over 200 organizations. Sumair will be joined by Brian Griffin, Senior Program Manager, Global Support Experience, Ancestry.com who will show how Ancestry is using the web as a powerful tool to enhance self-service opportunities and increase customer engagement. Smarter Web Service Educast Thursday, November 14th 2 pm ET / 11 am PT Register: http://bit.ly/1cwz4Ns  

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  • Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

    - by Dana Singleterry
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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  • Pella Increases Online Appointment Scheduling and Rapidly Personalizes and Updates Marketing Initiatives

    - by Michael Snow
    Originally posted on Oracle Customers page.Oracle Customer: Pella CorporationLocation:  Pella, IowaIndustry: Industrial Manufacturing Employees:  7,100 Pella Corporation is an innovative leader in creating a better view for homes and businesses by designing, testing, manufacturing, and installing quality windows and doors for new construction, remodeling, and replacement applications. A family-owned company, Pella has an 88-year history of innovation and, today, is the second-largest manufacturer in the country of windows and doors, including patio, entry, and storm doors. The company has 10 manufacturing facilities in United States and window and door showrooms across the United States and Canada. In-home consultations are an important part of Pella’s sales process. Several years ago, the company launched an online appointment scheduling tool to improve customer convenience. While the functionality worked well, the company wanted to increase online conversion rates and decrease the number of incomplete, online appointment schedules. It also wanted to give its business analysts and other line-of-business personnel the ability to update the scheduling tool and interface quickly, without needing IT team intervention and recoding, to better capitalize on opportunities and personalize the interface for specific markets. Pella also looked to reduce IT complexity by selecting a system that integrated easily with its Oracle E-Business Suite Release 12.1 enterprise applications.Pella, which has a large Oracle footprint, selected Oracle WebCenter Sites as the foundation for its new, real-time appointment scheduling application. It used the solution to re-engineer the scheduling process and the information required to set up an appointment. Just a few months after launch, it is seeing improvement in the number of appointments booked online and experiencing fewer abandoned appointments during the scheduling process. As important, Pella can now quickly and easily make changes to images, video, and content displayed on the scheduling tool interface, delivering greater business agility. Previously, such changes required a developer and weeks of coding and testing. Today, a member of Pella’s business analyst team can complete the changes in hours. This capability enables Pella to personalize the Web experience for customers. For example, it can display different products or images for clients in different regions.The solution is also highly scalable. Pella is using Oracle WebCenter Sites for appointment scheduling now and plans to migrate Pella.com, its configurator tool, and dealer microsites onto the platform. Further, Pella plans to leverage the solution to optimize mobile devices. “Moving ahead, we expect to extensively leverage Oracle WebCenter Sites to gain greater flexibility in updating the Web experience, thanks to the ability to make updates quickly without developer resources. Segmentation and targeting capabilities will allow us to create a more personalized experience across both traditional and mobile platforms,” said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. A word from Pella Corporation "Oracle WebCenter Sites?from the start?delivered important benefits. We’ve redesigned the online scheduling process and are seeing more potential customers completing consultation bookings online. More important, the solution opens a world of other possibilities as we plan to migrate Pella.com and our dealer microsites to the platform, and leverage it to optimize the Web experience for our mobile devices.” – Teri Lancaster, IT Manager, Customer Experience Applications, Pella Corporation Oracle Product and Services Oracle WebCenter Sites Why Oracle Pella has a long-standing relationship with Oracle. “We look to Oracle first for a solution. Our Oracle account team came to us with several solutions, and Oracle WebCenter Sites delivered the scalability, ease-of-use, flexibility, and scalability that we required for the appointment scheduling initiative and other Web projects on the horizon, including migrating Pella.com and optimizing our site for mobile platforms,”said Teri Lancaster, IT manager, customer experience applications, Pella Corporation. Implementation Process The Pella implementation team, working with Oracle partner Element Solutions, LLC, integrated the appointment setting application with Pella.com as well as the company’s Oracle E-Business Suite customer relationship management applications. Using Oracle WebCenter Site’s development tools and subversion capabilities to develop the application, the Element Solutions and Pella teams could work remotely and collaboratively, accelerating deployment. Pella went live with the new scheduling tool in just six months. Partner Oracle PartnerElement Solutions, LLC Element Solutions was instrumental at every major stage of the project, including design creation and approval, development, training, and rollout. “Element Solutions was a vital partner for our Oracle WebCenter Sites initiative. The team provided guidance, and more important, critical knowledge transfer at every stage?which equipped us to get the most out of this powerful and versatile solution. We were definitely collaboration partners,” Lancaster said. Resources Pella Corporation Upgrades Enterprise Applications to Continue to Improve Manufacturing Efficiency Thousands of Customers Successfully and Smoothly Upgrade to Oracle E-Business Suite 12.1 for New Functionality, Lower Operating Costs and Improved Shared Operations Managing the Virtual World

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  • Friends, Food, and Fun at the My Oracle Support Community Meetup

    - by Oracle OpenWorld Blog Team
    By Leslie McNeillJoin us at the third annual My Oracle Support Community Meetup for food and drink, fun and conversation After a long day at Oracle OpenWorld, take time to relax and meet your peers in the My Oracle Support Community and some of the Oracle employees who moderate the community. The Meetup event is a great place to get together before dinner, or spend the evening getting to know other Community members and Oracle Support Moderators in person. Not a My Oracle Support Community member yet? Joining is easy - Oracle Premier Support customers can log in with the same account they use to access My Oracle Support to begin taking advantage of the resources the Community offers. If you're an Oracle Premier Support customer but don’t yet have a login, talk to the Customer User Administrator (CUA) at your company now to get access to the Oracle proactive portfolio, including My Oracle Support Community. Oracle Premier Support Customers need to register to receive their invitation to the Meetup and find out the details. Visit the Customer Support Services Oracle OpenWorld Website to discover how you can take advantage of all Oracle OpenWorld has to offer.

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  • Implementing an Interceptor Using NHibernate’s Built In Dynamic Proxy Generator

    - by Ricardo Peres
    NHibernate 3.2 came with an included proxy generator, which means there is no longer the need – or the possibility, for that matter – to choose Castle DynamicProxy, LinFu or Spring. This is actually a good thing, because it means one less assembly to deploy. Apparently, this generator was based, at least partially, on LinFu. As there are not many tutorials out there demonstrating it’s usage, here’s one, for demonstrating one of the most requested features: implementing INotifyPropertyChanged. This interceptor, of course, will still feature all of NHibernate’s functionalities that you are used to, such as lazy loading, and such. We will start by implementing an NHibernate interceptor, by inheriting from the base class NHibernate.EmptyInterceptor. This class does not do anything by itself, but it allows us to plug in behavior by overriding some of its methods, in this case, Instantiate: 1: public class NotifyPropertyChangedInterceptor : EmptyInterceptor 2: { 3: private ISession session = null; 4:  5: private static readonly ProxyFactory factory = new ProxyFactory(); 6:  7: public override void SetSession(ISession session) 8: { 9: this.session = session; 10: base.SetSession(session); 11: } 12:  13: public override Object Instantiate(String clazz, EntityMode entityMode, Object id) 14: { 15: Type entityType = Type.GetType(clazz); 16: IProxy proxy = factory.CreateProxy(entityType, new _NotifyPropertyChangedInterceptor(), typeof(INotifyPropertyChanged)) as IProxy; 17: 18: _NotifyPropertyChangedInterceptor interceptor = proxy.Interceptor as _NotifyPropertyChangedInterceptor; 19: interceptor.Proxy = this.session.SessionFactory.GetClassMetadata(entityType).Instantiate(id, entityMode); 20:  21: this.session.SessionFactory.GetClassMetadata(entityType).SetIdentifier(proxy, id, entityMode); 22:  23: return (proxy); 24: } 25: } Then we need a class that implements the NHibernate dynamic proxy behavior, let’s place it inside our interceptor, because it will only need to be used there: 1: class _NotifyPropertyChangedInterceptor : NHibernate.Proxy.DynamicProxy.IInterceptor 2: { 3: private PropertyChangedEventHandler changed = delegate { }; 4:  5: public Object Proxy 6: { 7: get; 8: set;} 9:  10: #region IInterceptor Members 11:  12: public Object Intercept(InvocationInfo info) 13: { 14: Boolean isSetter = info.TargetMethod.Name.StartsWith("set_") == true; 15: Object result = null; 16:  17: if (info.TargetMethod.Name == "add_PropertyChanged") 18: { 19: PropertyChangedEventHandler propertyChangedEventHandler = info.Arguments[0] as PropertyChangedEventHandler; 20: this.changed += propertyChangedEventHandler; 21: } 22: else if (info.TargetMethod.Name == "remove_PropertyChanged") 23: { 24: PropertyChangedEventHandler propertyChangedEventHandler = info.Arguments[0] as PropertyChangedEventHandler; 25: this.changed -= propertyChangedEventHandler; 26: } 27: else 28: { 29: result = info.TargetMethod.Invoke(this.Proxy, info.Arguments); 30: } 31:  32: if (isSetter == true) 33: { 34: String propertyName = info.TargetMethod.Name.Substring("set_".Length); 35: this.changed(this.Proxy, new PropertyChangedEventArgs(propertyName)); 36: } 37:  38: return (result); 39: } 40:  41: #endregion 42: } What this does for every interceptable method (those who are either virtual or from the INotifyPropertyChanged) is: For methods that came from the INotifyPropertyChanged interface, add_PropertyChanged and remove_PropertyChanged (yes, events are methods ), we add an implementation that adds or removes the event handlers to the delegate which we declared as changed; For all the others, we direct them to the place where they are actually implemented, which is the Proxy field; If the call is setting a property, it fires afterwards the PropertyChanged event. In order to use this, we need to add the interceptor to the Configuration before building the ISessionFactory: 1: using (ISessionFactory factory = cfg.SetInterceptor(new NotifyPropertyChangedInterceptor()).BuildSessionFactory()) 2: { 3: using (ISession session = factory.OpenSession()) 4: using (ITransaction tx = session.BeginTransaction()) 5: { 6: Customer customer = session.Get<Customer>(100); //some id 7: INotifyPropertyChanged inpc = customer as INotifyPropertyChanged; 8: inpc.PropertyChanged += delegate(Object sender, PropertyChangedEventArgs e) 9: { 10: //fired when a property changes 11: }; 12: customer.Address = "some other address"; //will raise PropertyChanged 13: customer.RecentOrders.ToList(); //will trigger the lazy loading 14: } 15: } Any problems, questions, do drop me a line!

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  • Five Reasons to Attend PLM Summit 2013: The Conference Formerly Known as AGILITY

    - by Terri Hiskey
    As we approach the end of 2012, we are also closing in on the last couple of weeks that Agile customers and prospects can register for the upcoming PLM Summit 2013 for the bargain early bird rate of $195. Register now to secure your spot! The Conference Formerly Known as AGILITY... Long-time Agile customers may remember AGILITY, which was Agile's PLM customer conference that was held on an annual basis prior to Oracle's acquisiton of Agile in 2007. In February 2012, due to feedback we received from our Agile PLM community, we successfully resurrected the AGILITY conference and renamed it the PLM Summit. The PLM Summit was so well received and well-attended, that we are doing it again in 2013. This upcoming PLM Summit is being co-located in San Francisco under the overarching banner of the Oracle Value Chain Summit, and will be held alongside several other Oracle customer conferences that cover a range of value chain solutions, including Value Chain Planning, Value Chain Execution, Procurement, Maintenance and Manufacturing. This setup offers PLM attendees the best of all worlds--the opportunity to participate and learn about PLM in smaller, focused sessions by product and by industry, while also giving attendees the chance to see how PLM works together with other critical enterprise applications that address other important aspects of the value chain. Top Five Reasons to Attend the PLM Summit 2013 In the spirit of all of the end-of-the-year lists that are currently popping up, here is a list of the top five reasons to attend the PLM Summit for anyone out there needs a little extra encouragement to register: 1. The Best Opportunities for Customer Networking   The PLM Summit offers attendees numerous opportunities to learn and network with fellow Agile users. Customer stories are featured in keynote and breakout presentations and the schedule allows for plenty of networking time during breakfasts, lunches, breaks and dinners. Customer networking is the number one reason that Agile users attend the PLM Summit. Read what attendees thought of the most recent PLM Summit: "Hearing about the implementation of Agile products from a customers’ perspective is invaluable." - Director of Quality Assurance & Regulatory Affairs, leading medical device manufacturer "Understanding the scope of other companies’ projects and the lessons learned made attending this event well worth my time." - Director of Test Engineering, global industrial manufacturer "The most beneficial thing about attending this event is the opportunity to network with other customers with similar experiences." - Director of Business Process Improvement, leading high technology company Come to the PLM Summit and play an active role within the PLM community: swap war stories and business cards, connect on LinkedIn and Facebook, share your stories and discuss the sessions from each day. Register now! 2. It's Educational! The PLM Summit is the premier educational event for anyone in the Agile PLM community. There are nearly 40 PLM-focused in-depth educational sessions led by Agile PLM experts, customers and partners that will cover a range of specific product and industry-focused topics. Keynotes will give attendees a broad overview of the entire Agile PLM footprint, while sessions will delve deeply into specific product functionality and customer case studies. There is truly something for everyone. Check out the latest agenda for view of all the sessions. 3. Visit with the PLM Partner Community Our partners play a significant and important role within the Agile PLM community. At the PLM Summit, attendees will be able to meet and mingle with several of the top Oracle Agile PLM partners including: Deloitte, Domain, GoEngineer, Hitachi Consulting, IBM, Kalypso, KPIT Cummins (CPG Solutions), Perception Software, Verdant, Xavor and ZeroWaitState. Go here for a complete list of all the Value Chain Summit sponsors. 4. See Agile PLM in Action at our Dedicated PLM Demo Pods At the PLM Summit, attendees will have the chance to see Agile PLM in action at dedicated PLM demo pods, manned by expert members of our Agile PLM team. If you would like to see up close specific Agile PLM functionality, or if you have a question on how to extend the scope of your current implemention or if you want a better understanding of how to leverage Agile PLM to address specific use-cases, stop by one of the Agile PLM demo pods and engage the Agile PLM experts on hand at the PLM Summit. 5. Spend Some Time in Lovely San Francisco Still on the fence about the upcoming PLM Summit? Remember that it is being held in San Francisco, which is a fantastic city for a getaway. After spending time learning and networking about PLM, take an extra day or two to escape the dreary winter and enjoy the beautiful scenery and the unique actitivies offered only by the City by the Bay. You will walk away from the conference not only with renewed excitement about Agile PLM, but feeling rejuvenated in general.

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  • Wondering What to Expect from Master Data Management at OpenWorld 2012? Hold On to Your Seats…

    - by Mala Narasimharajan
    The Countdown begins – just 23 days till OpenWorld hits San Francisco. Oracle OpenWorld 2012 for MDM promises to be chock full of interesting sessions, specifically focused on our customers. We’ve made sure that our sessions are balanced between product information, strategy and real world stories and last but certainly not least - lessons learned – straight from our customers. Attendee / Presenters Toolkit Oracle Master Data Management FOCUS ON DOCUMENT – For all MDM sessions at OOW - where and when Oracle Schedule Builder – use search terms such as : MDM, master data, customer hub, product hub and master data management Oracle Music Festival - AMAZING Line up!!  Oracle Customer Appreciation Night –NOT TO BE MISSED!! Oracle OpenWorld LIVE On-Demand Stay on top of all that’s OpenWorld – when it comes to MDM. We’ll be posting not-t- miss sessions and blogs on what our customer lineup will be like at the big show. Look forward to seeing you at OOW – and in case you didn’t get approval to attend- take advantage of our virtual on-demand conference. See you at OpenWorld 2012 ! 

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  • The Oracle Retail Week Awards - in review

    - by user801960
    The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail. All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries. Winners 2012   The Market Force Customer Service Initiative of the Year Winner: Dixons Retail: Knowhow Highly Commended: Hughes Electrical: Digital Switchover     The Deloitte Employer of the Year Winner: Morrisons     Growing Retailer of the Year Winner: Hallett Retail - The Concessions People Highly Commended: Blue Inc     The TCC Marketing/Advertising Campaign of the Year Winner: Sainsbury's: Feed your Family for £50     The Brandbank Multichannel Retailer of the Year Winner: Debenhams Highly Commended: Halfords     The Ashton Partnership Product Innovation of the Year Winner: Argos: Chad Valley Highly Commended: Halfords: Private label bikes     The RR Donnelley Pure-play Online Retailer of the Year Winner: Wiggle     The Hitachi Consulting Responsible Retailer of the Year Winner: B&Q: One Planet Home     The CA Technologies Retail Technology Initiative of the Year Winner: Oasis: Argyll Street flagship launch with iPad PoS     The Premier Tax Free Speciality Retailer of the Year Winner: Holland & Barrett     Store Design of the Year Winner: Next Home and Garden, Shoreham, Sussex Highly Commended: Dixons Retail, Black concept store, Birmingham Bullring     Store Manager of the Year Winner: Ian Allcock, Homebase, Aylesford Highly Commended: Darren Parfitt, Boots UK, Melton Mowbray Health Centre     The Wates Retail Destination of the Year Winner: Westfield, Stratford     The AlixPartners Emerging Retail Leader of the Year Winner: Catriona Marshall, HobbyCraft, Chief Executive     The Wipro Retail International Retailer of the Year Winner: Apple     The Clarity Search Retail Leader of the Year Winner: Ian Cheshire, Chief Executive, Kingfisher     The Oracle Retailer of the Year Winner: Burberry     Outstanding Contribution to Retail Winner: Lord Harris of Peckham     Oracle Retail and "Your Experience Platform" Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes. This business systems architecture simultaneously: Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations. Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc; Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.   Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.  

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  • Dynamic Bursting ... no really!

    - by Tim Dexter
    If any of you have seen me or my colleagues present BI Publisher to you then we have hopefully mentioned 'bursting.' You may have even seen a demo where we talk about being able to take a batch of data, say invoices. Then split them by some criteria, say customer id; format them with a template; generate the output and then deliver the documents to the recipients with a click. We and especially I, always say this can be completely dynamic! By this I mean, that you could store customer preferences in a database. What layout would each customer like; what output format they would like and how they would like the document delivered. We (I) talk a good talk, but typically don't do the walk in a demo. We hard code everything in the bursting query or bursting control file to get the concept across. But no more peeps! I have finally put together a dynamic bursting demo! Its been minutes in the making but its been tough to find those minutes! Read on ... It's nothing amazing in terms of making the burst dynamic. I created a CUSTOMER_PREFS table with some simple UI in an APEX application so that I can maintain their requirements. In EBS you have descriptive flexfields that could do the same thing or probably even 'contact' fields to store most of the info. Here's my table structure: Name                           Type ------------------------------ -------- CUSTOMER_ID                    NUMBER(6) TEMPLATE_TYPE                  VARCHAR2(20) TEMPLATE_NAME                  VARCHAR2(120) OUTPUT_FORMAT                  VARCHAR2(20) DELIVERY_CHANNEL               VARCHAR2(50) EMAIL                          VARCHAR2(255) FAX                            VARCHAR2(20) ATTACH                         VARCHAR2(20) FILE_LOC                       VARCHAR2(255) Simple enough right? Just need CUSTOMER_ID as the key for the bursting engine to join it to the customer data at burst time. I have not covered the full delivery options, just email, fax and file location. Remember, its a demo people :0) However the principal is exactly the same for each delivery type. They each have a set of attributes that need to be provided and you will need to handle that in your bursting query. On a side note, in EBS, you use a bursting control file, you can apply the same principals that I'm laying out here you just need to get the customer bursting info into the XML data stream so that you can refer to it in the control file using XPATH expressions. Next, we need to look up what attributes or parameters are required for each delivery method. that can be found in the documentation here.  Now we know the combinations of parameters and delivery methods we can construct the query using a series a decode statements: select distinct cp.customer_id "KEY", cp.template_name TEMPLATE, cp.template_type TEMPLATE_FORMAT, 'en-US' LOCALE, cp.output_format OUTPUT_FORMAT, 'false' SAVE_FORMAT, cp.delivery_channel DEL_CHANNEL, decode(cp.delivery_channel,'FILE', cp.file_loc , 'EMAIL', cp.email , 'FAX', cp.fax) PARAMETER1, decode(cp.delivery_channel,'FILE', c.cust_last_name||'_orders.pdf' ,'EMAIL','[email protected]' ,'FAX', 'faxserver.com') PARAMETER2, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX', null) PARAMETER3, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Your current orders' ,'FAX',NULL) PARAMETER4, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','Please find attached a copy of your current orders with BI Publisher, Inc' ,'FAX',NULL) PARAMETER5, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','false' ,'FAX',NULL) PARAMETER6, decode(cp.delivery_channel,'FILE',NULL ,'EMAIL','[email protected]' ,'FAX',NULL) PARAMETER7 from cust_prefs cp, customers c, orders_view ov where cp.customer_id = c.customer_id and cp.customer_id = ov.customer_id order by cp.customer_id Pretty straightforward, just need to test, test, test, the query and ensure it's bringing back the correct data based on each customers preferences. Notice the NULL values for parameters that are not relevant for a given delivery channel. You should end up with bursting control data that the bursting engine can use:  Now, your users can run the burst and documents will be formatted, generated and delivered based on the customer prefs. If you're interested in the example, I have used the sample OE schema data for the base report. The report files and CUST_PREFS table are zipped up here. The zip contains the data model (.xdmz), the report and templates (.xdoz) and the sql scripts to create and load data to the CUST_PREFS table.  Once you load the report into the catalog, you'll need to create the OE data connection and point the data model at it. You'll probably need to re-point the report to the data model too. Happy Bursting!

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  • WebLogic 12c and Glassfish ppt presentations

    - by JuergenKress
    We updated our WebLogic Community Workspace with the lastest customer facing presentations in ppt format: We recommend to use this presentations for your customer meetings, please feel free to add your service offerings, references and Specialization information: Oracle WebLogic Suite CVC 08.2012.pptx GlassFish Server Technical Overview 08.2012.pptx For all customer presentation in ppt format, please visit the WebLogic Community Workspace (WebLogic Community membership required). WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: ppt,presentation,Glassfish,glassfish ppt,WebLogic ppt,presenation,sales,WebLogic Community,Oracle,OPN,Jürgen Kress

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  • How do I let customers run arbitrary code as securely as possible?

    - by Tyler
    I'd like to offer a service where customers can write arbitrary java code, send it to me, and I'll run it for them on Amazon EC2. My question is: how can I do this without exposing one customer's data to another customer? Right now I'm thinking that each customer can be sandboxed as their own OS-level user with restricted permissions. Is that good enough? I understand that this is a tricky issue, but it seems to be one that many people, such as the designers of multi-user OS's and Amazon themselves are solving, so I am optimistic that there might be a good approach.

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  • EV SSL Certificates - does anyone care?

    - by pygorex1
    Is any one aware of any data or studies from an impartial source that show the impact of EV SSL certificates on customer behavior? I've been unable to find any such studies. If an EV SSL certificate increases sales on a web store front by even a few points, I can see the value. Aside from data targeted at EV SSL it may be possible to guess at customer behavior based on user interaction with regular SSL certificates. Are users even aware of SSL security? Does regular SSL have any proven effect on web store front sales? Note, that I'm not asking about the necessity of good encryption - I'm asking about a potential customer's perception of security & trust.

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  • How do I encrypt the source code on the webserver?

    - by Ashin k n
    I have a web application developed using Python, HTML, CSS & JavaScript. The customer installs it in any of their own Machine and uses it through their LAN. In short the customer sets up the webserver in any of their own machine. Since its a web application, all the source code is open for the customer in the document root directory of webserver. I want to encrypt the whole source code in the document root directory in such a way that it should not effect the working of the web application. Is there is any way to encrypt the Python, HTML, CSS & JavaScript for this purpose.

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  • Class Design and Structure Online Web Store

    - by Phorce
    I hope I have asked this in the right forum. Basically, we're designing an Online Store and I am designing the class structure for ordering a product and want some clarification on what I have so far: So a customer comes, selects their product, chooses the quantity and selects 'Purchase' (I am using the Facade Pattern - So subsystems execute when this action is performed). My class structure: < Order > < Product > <Customer > There is no inheritance, more Association < Order has < Product , < Customer has < Order . Does this structure look ok? I've noticed that I don't handle the "Quantity" separately, I was just going to add this into the "Product" class, but, do you think it should be a class of it's own? Hope someone can help.

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  • Should all foreign table references use foreign key constraints

    - by TecBrat
    Closely related to: Foreign key restrictions -> yes or no? I asked a question on SO and it led me to ask this here. If I'm faced with a choice of having a circular reference or just not enforcing the restraint, which is the better choice? In my particular case I have customers and addresses. I want an address to have a reference to a customer and I want each customer to have a default billing address id and a default shipping address id. I might query for all addresses that have a certain customer ID or I might query for the address with the ID that matches the default shipping or billing address ids. I'm not sure yet how the constraints (or lack of) will effect the system as my application and it's data age.

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  • Odd company release cycle: Go Distributed Source Control?

    - by MrLane
    sorry about this long post, but I think it is worth it! I have just started with a small .NET shop that operates quite a bit differently to other places that I have worked. Unlike any of my previous positions, the software written here is targetted at multiple customers and not every customer gets the latest release of the software at the same time. As such, there is no "current production version." When a customer does get an update, they also get all of the features added to he software since their last update, which could be a long time ago. The software is highly configurable and features can be turned on and off: so called "feature toggles." Release cycles are very tight here, in fact they are not on a shedule: when a feature is complete the software is deployed to the relevant customer. The team only last year moved from Visual Source Safe to Team Foundation Server. The problem is they still use TFS as if it were VSS and enforce Checkout locks on a single code branch. Whenever a bug fix gets put out into the field (even for a single customer) they simply build whatever is in TFS, test the bug was fixed and deploy to the customer! (Myself coming from a pharma and medical devices software background this is unbeliveable!). The result is that half baked dev code gets put into production without being even tested. Bugs are always slipping into release builds, but often a customer who just got a build will not see these bugs if they don't use the feature the bug is in. The director knows this is a problem as the company is starting to grow all of a sudden with some big clients coming on board and more smaller ones. I have been asked to look at source control options in order to eliminate deploying of buggy or unfinished code but to not sacrifice the somewhat asyncronous nature of the teams releases. I have used VSS, TFS, SVN and Bazaar in my career, but TFS is where most of my experience has been. Previously most teams I have worked with use a two or three branch solution of Dev-Test-Prod, where for a month developers work directly in Dev and then changes are merged to Test then Prod, or promoted "when its done" rather than on a fixed cycle. Automated builds were used, using either Cruise Control or Team Build. In my previous job Bazaar was used sitting on top of SVN: devs worked in their own small feature branches then pushed their changes to SVN (which was tied into TeamCity). This was nice in that it was easy to isolate changes and share them with other peoples branches. With both of these models there was a central dev and prod (and sometimes test) branch through which code was pushed (and labels were used to mark builds in prod from which releases were made...and these were made into branches for bug fixes to releases and merged back to dev). This doesn't really suit the way of working here, however: there is no order to when various features will be released, they get pushed when they are complete. With this requirement the "continuous integration" approach as I see it breaks down. To get a new feature out with continuous integration it has to be pushed via dev-test-prod and that will capture any unfinished work in dev. I am thinking that to overcome this we should go down a heavily feature branched model with NO dev-test-prod branches, rather the source should exist as a series of feature branches which when development work is complete are locked, tested, fixed, locked, tested and then released. Other feature branches can grab changes from other branches when they need/want, so eventually all changes get absorbed into everyone elses. This fits very much down a pure Bazaar model from what I experienced at my last job. As flexible as this sounds it just seems odd to not have a dev trunk or prod branch somewhere, and I am worried about branches forking never to re-integrate, or small late changes made that never get pulled across to other branches and developers complaining about merge disasters... What are peoples thoughts on this? A second final question: I am somewhat confused about the exact definition of distributed source control: some people seem to suggest it is about just not having a central repository like TFS or SVN, some say it is about being disconnected (SVN is 90% disconnected and TFS has a perfectly functional offline mode) and others say it is about Feature Branching and ease of merging between branches with no parent-child relationship (TFS also has baseless merging!). Perhaps this is a second question!

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  • BPM in Retail Industry

    - by Sanjeev Sharma
    The following series of blog posts discuss common BPM use-cases in the Retail industry: Retail 2.0 represents the transformation in the retail industry triggered by the accelerated shift towards online and mobile technologies and social shopping paradigms. Never before has the consumer been of more importance or should i say in greater control, especially so due to the shrinking information asymmetry between merchants and consumers that has tilted the balance of power in the latter’s favor. For details, click Customer Experience Management for Retail 2.0 - part 1 / 2 Below is a concept architecture for streamlining front-end, mid-office and back-end interfaces through shared process to achieve consistency and efficiency in managing the customer experience from order capture to order provisioning. For details, click Customer Experience Management for Retail 2.0 - part 2 / 2 ARTS Retail Reference Model (Coming Soon!)

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  • Don&rsquo;t Miss &ldquo;Transform Field Service Delivery with Oracle Real-Time Scheduler&rdquo;

    - by ruth.donohue
    Field resources are an expensive element in the service equation. Maximizing the scheduling and routing of these resources is critical in reducing costs, increasing profitability, and improving the customer experience. Oracle Real-Time Scheduler creates cost-optimized plans and schedules for service technicians that increase operational efficiencies and improve margins. It enhances Oracle’s Siebel Field Service with real-time scheduling and dispatch capabilities that ensure service requests are allocated efficiently and service levels are honored. Join our live Webcast to learn how your organization can leverage Oracle Real-Time Scheduler to: Increase operational efficiency with real-time scheduling that enables field service technicians to handle more calls per day and reduce travel mileage Resolve issues faster with dynamic work flows that ensure you have the right technician with the right skill set for the right job Improve the customer experience with real-time planning that optimizes field technician routing, reduces customer wait times, and minimizes missed SLAs Date: Thursday, March 10, 2011 Time: 8:30 am PT / 11:30 am ET / 4:30 pm UK / 5:30 pm CET Click here to register now.   Technorati Tags: Siebel Field Service,Oracle Real-Time Scheduler

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  • Google I/O 2010 - Customizing Google Apps

    Google I/O 2010 - Customizing Google Apps Google I/O 2010 - Customizing Google Apps & integrating with customer environments Enterprise 201 Mike O'Brien, Matt Pruden (Appirio), Adam Graff (Genentech), Don Dodge (moderator) Learn from real life examples of customizing Google Apps to meet customer requirements. Hear from the customer (Genentech) and the System Integrator (Appirio). Explore integration issues and deployment best practices with people who have done it. Get your questions answered in this session. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 6 0 ratings Time: 52:00 More in Science & Technology

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  • Would a model like this translate well to a document or graph database?

    - by Eric
    I'm trying to understand what types of models that I have traditionally persisted relationally would translate well to some kind of NoSQL database. Suppose I have a model with the following relationships: Product 1-----0..N Order Customer 1-----0..N Order And suppose I need to frequently query things like All Orders, All Products, All Customers, All Orders for Given Customer, All Orders for Given Product. My feeling is that this kind of model would not denormalize cleanly - If I had Product and Customer documents with embedded Orders, both documents would have duplicate orders. So I think I'd need separate documents for all three entities. Does a characteristic like this typically indicate that a document database is not well suited for a given model? Generally speaking, would a document database perform as well as a relational database in this kind of situation? I know very little about graph databases, but I understand that a graph database handles relationships more performantly than a document database - would a graph database be suited for this kind of model?

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  • Heading in the Right Direction: Garmin Exadata adoption

    - by Javier Puerta
    A pioneer in global positioning system (GPS) navigation, Garmin International Inc. has been adopting Exadata to support the infrastructure that powered the company’s Oracle Advanced Supply Chain Planning, but also the company’s fitness segment, which provides customers with an online platform to store, retrieve, and interact with data captured using Garmin fitness products. The environment, which is built on an Oracle Database, processes approximately 40 million queries per week. Prior to using Oracle Exadata Database Machine, as the online offering grew in popularity, it began to face reliability issues that had negatively impacted the customer experience. We included the video testimonial in a previous post. Now you can find the a complete set of materials about this customer story Garmin Customer Reference Garmin video testimonial:  Garmin Consolidates on Exadata for 50% Performance Boost Profit Magazine article:  Heading in the Right Direction

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  • Open source ASP.NET MVC project for a SaaS application

    - by DotnetDude
    I am working on a personal project that offers a service online. I'd like put this out to the public. I don't want to reinvent the wheel and use an existing template/open source project and add my service specific functionality. The features I am looking for are: Support for different roles (I need to have an admin role, customer and preferred customer roles) An admin section where admins can manage user accounts, login as with users credentials for providing support Customer pages that are role specific (Ex: Some functionality can be used by preferred customers but not non preferred ones) Preferably a pricing/plans page with payment gateway integration These are some of the basic pages available in most of service sites online. Is there a MVC 3 (preferably 4) written in C# that I can use as a shell to build upon? Thanks

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  • How much to charge for Wordpress installation?

    - by Jack Duluoz
    I know this isn't properly a technical question but I hope this is ok here. The question is simple: how much should I charge a customer for a Wordpress installation & configuration? Configuration simply means I have to install him a theme (which is not provided by me), various plugins and maybe edit some lines of code here and there to make the whole thing work fine. MORE INFO I don't do this for a living, I'm just doing this for this single customer. He told me he wants to customize some features of the blog which I think will require a bit of code editing, but these will be small modifications, because I already told him that more substantial modifications will be billed separately. I don't know exactly how long will this take, but probably just 1 day for the setup and some more days to adapt the blog to the customer requests which will eventually come up later

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