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  • From the Tips Box: iPhone Sleep Monitors, Testing IR Remotes with a Camera, and Glowing Easter Eggs Redux

    - by Jason Fitzpatrick
    Once a week we round up some great reader tips and share them with everyone. This week we’re looking at using your iPhone as a sleep monitor that wakes you at an optimum time, how to test your remote with a digital camera, and a clever way to craft glowing Easter eggs. How to Own Your Own Website (Even If You Can’t Build One) Pt 3 How to Sync Your Media Across Your Entire House with XBMC How to Own Your Own Website (Even If You Can’t Build One) Pt 2

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  • Impatient Customers Make Flawless Service Mission Critical for Midsize Companies

    - by Richard Lefebvre
    At times, I can be an impatient customer. But I’m not alone. Research by The Social Habit shows that among customers who contact a brand, product, or company through social media for support, 32% expect a response within 30 minutes and 42% expect a response within 60 minutes! 70% of respondents to another study expected their complaints to be addressed within 24 hours, irrespective of how they contacted the company. I was intrigued when I read a recent blog post by David Vap, Group Vice President of Product Development for Oracle Service Cloud. It’s about “Three Secrets to Innovation” in customer service. In David’s words: 1) Focus on making what’s hard simple 2) Solve real problems for real people 3) Don’t just spin a good vision. Do something about it  I believe midsize companies have a leg up in delivering on these three points, mainly because they have no other choice. How can you grow a business without listening to your customers and providing flawless service? Big companies are often weighed down by customer service practices that have been churning in bureaucracy for years or even decades. When the all-in-one printer/fax/scanner I bought my wife for Christmas (call me a romantic) failed after sixty days, I wasted hours of my time navigating the big brand manufacturer’s complex support and contact policies only to be offered a refurbished replacement after I shipped mine back to them. There was not a happy ending. Let's just say my wife still doesn't have a printer.  Young midsize companies need to innovate to grow. Established midsize company brands need to innovate to survive and reach the next level. Midsize Customer Case Study: The Boston Globe The Boston Globe, established in 1872 and the winner of 22 Pulitzer Prizes, is fighting the prevailing decline in the newspaper industry. Businessman John Henry invested in the Globe in 2013 because he, “…believes deeply in the future of this great community, and the Globe should play a vital role in determining that future”. How well the paper executes on its bold new strategy is truly mission critical—a matter of life or death for an industry icon. This customer case study tells how Oracle’s Service Cloud is helping The Boston Globe “do something about” and not just “spin” it’s strategy and vision via improved customer service. For example, Oracle RightNow Chat Cloud Service is now the preferred support channel for its online environments. The average e-mail or phone call can take three to four minutes to complete while the average chat is only 30 to 40 seconds. It’s a great example of one company leveraging technology to make things simpler to solve real problems for real people. Related: Oracle Cloud Service a leader in The Forrester Wave™: Customer Service Solutions For Small And Midsize Teams, Q2 2014

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  • Upgrade Workshop in Switzerland

    - by Mike Dietrich
    Thanks for your attendance today at the Upgrade Workshop in Baden-Dättwil - I had lots of fun - and thanks for the great discussions as well. Let me figure out the open questions later on and publish them here as well. And please find the current version of the slides here: http://apex.oracle.com/folien and use the Schluesselwort: upgrade112

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  • A little on speaking and evaluations...

    - by AaronBertrand
    Buck Woody ( blog | twitter ) just published a great post on session evaluations , and a lot of his points hit home for me. The premise is that the evaluations are not really meant for the attendee or the event organizers, but so that the speaker can get better and make the next session better. In light of this, at least in my opinion, the existing evaluation forms (and the way attendees tend to fill them out) do not achieve this at all. It may be a little more work for events to generate a more...(read more)

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  • What Counts for a DBA: Passion

    - by drsql
    One of my first questions, when interviewing for a DBA/Programmer position, is always: “Why do you want this job?” The answers I receive range from cheesy hyperbole (“I want to enhance your services with my vast knowledge”) to deadpan realism (“I have N kids who all have a hole in the front of their face where food goes"). Both answers are fine in their own way, at least displaying some self-confidence, humour and honesty, but once in a while, I'll hear the answer that is music to me ears... “I LOVE DATABASES!” Whenever I hear it, my nerves tingle in hopeful anticipation; have I found someone for whom working with database isn't just a job, but a passion? Inevitably, I'm often disappointed. What initially seemed like passion turns out to be rather shallow enthusiasm; the person is enthusiastic about working with databases in the same way he or she might be about eating a bag of Cajun spiced kettle chips; enjoyable, but not something to think about too deeply or take too seriously. Enthusiasm comes, and enthusiasm goes. I've seen countless technical forum users burst onto the scene in a blaze of frantic question-answering, only to fade away within days, never to be heard from again. Passion, however, is more of a longstanding commitment. The biographies of the great technologists and authors of the recent past are full of the sort of passion and engrossment that lead a person to write a novel non-stop for a fortnight with no sleep and only dog food to eat (Philip K. Dick), or refuse to leave the works of the first tunnel under the Thames, even though it was flooded (Brunel). In a similar (though more modest) way, my passion for working with databases has led me to acts that might cause someone for whom it was "just a job" to roll their eyes in disbelief. Most evenings you're more likely to find me reading a database book than watching TV. I've spent hundreds of hours of my spare time writing blogs and articles (some of which are only read by tens of people); I've spent hundreds of dollars travelling to conferences, paying my own flight and hotel expenses, so that I can share a little of what I know, and mix with some like-minded people. And I know I'm far from alone in this, in the SQL Server community. Passion isn't everything, of course, and it isn't always accompanied by any great skill, but in almost every case, that skill can be cultivated over time. If you are doing what you are passionate about, work turns into more than just a way to feed your kids; it becomes your hobby, entertainment, and preoccupation. And it is this passion that gives a DBA the obsessive stubbornness, the refusal to be beaten by even the most difficult problem, which is often so crucial. A final word of warning though: passion without limits can turn weird. Never let it get in the way of your wife, kids, bills, or personal hygiene.

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  • From the Tips Box: Life after Babel Fish, Hidden Features in iOS apps, and Finding Clean Beaches with a Smartphone

    - by Jason Fitzpatrick
    Once a week we round up some of the great reader tips that come pouring in and share them with everyone. This week we’re looking at Bing’s absorbtion of Babelfish, hidden features in iOS apps, and how to find a clean beach with your smartphone. HTG Explains: What Is RSS and How Can I Benefit From Using It? HTG Explains: Why You Only Have to Wipe a Disk Once to Erase It HTG Explains: Learn How Websites Are Tracking You Online

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  • Visual Studio Ultimate RoadMap

    - by TATWORTH
    At http://blogs.msdn.com/b/jasonz/archive/2012/03/27/visual-studio-ultimate-roadmap.aspx, Jason Zander has discussed the roadmap for Visual Studio 11 Ultimate. There are great advantages to Ultimate, if it is available to you, use it.At http://msdn.microsoft.com/en-us/library/ff636699.aspx, there is a list of feature packs for Visual Studio 10. Well worth a look if you have Visual Studio 10 Professional or Ultimate.

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  • What is a good resource for learning how the .Net Framework works? [on hold]

    - by Till Death Developer
    I've been developing web apps, for a while now so i know how to get the job done, what i don't know is how every thing really works, i know some but the rest i can't get a grasp on like how abstract works, what happens when i instantiate an object from a class that inherits from an abstract class?, where things get stored Heap vs Stack?, in other words the Interview questions that i suck at, so any advice would be great, books, videos, online courses, whatever you can provide would really help me.

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  • WebFoundations

    - by csharp-source.net
    A simple, SEO Friendly, C#, ASP.NET, XML Content Management System (CMS) These 'WebFoundations' are a great starting block when developing an ASP.NET CMS. Features: * A WYSIWYG editor (FCKEditor) * Content caching (No IO overhead) * Multi language support (can be set on querystring or dropdown) * Search engine friendly URL's (url rewriting) * Easily themable (Build on ASP.Net Master Pages) * An image gallery control (it consumes XML Picasa exports) Web Foundation sites can be hosted on inexpensive hosting as there is NO Database requirement (all the data is stored in XML files).

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  • Oracle's FY14 Global Partner Kickoff Now Available On Demand

    - by Julien Haye
    Oracle's FY14 Partner Kickoff started summer off right! In case you missed the live show, you can watch the replay and catch up on Oracle's strategy and objectives for the upcoming year. We also want to congratulate our FY14 Partner Kickoff Twitter contest winners, Keste, A2F Services and portrix.net GmbH. We hope you enjoy your free OPN Exchange @ Oracle OpenWorld pass! As always, be sure to follow us around the web: We look forward to a great FY14! The Oracle PartnerNetwork Team

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  • Writing Game Engine from scratch with OpenGL [on hold]

    - by Wazery
    I want to start writing my game engine from scratch for learning purpose, what is the prerequisites and how to do that, what programming languages and things you recommend me? Also if you have good articles and books on that it will be great. Thanks in advance! My Programming languages and tools are: C/C++ is it good to use only C? Python OpenGL Git GDB What I want to learn from it: Core Game Engine Rendering / Graphics Game Play/Rules Input (keyboard/mouse/controllers, etc) In Rendering/Graphics: 3D Shading Lighting Texturing

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  • Proposal from OLPC Paraguay on how to manage Sugar or other educational software

    <b>Stop:</b> "The project to deliver One Laptop Per Child (OLPC) for educational purpose in developing countries is doing great in Paraguay. According to developer Bernie Innocenti, this success comes from a way to manage the development of the Sugar educational software that other countries (or any other similar projects, see for example the Teachermate or the italian JumpPC) could and should imitate."

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  • DDD9 - voting now open for the UK's premier community event

    - by Liam Westley
    If you are interested in software development including a heap of great open source frameworks, then get over to the DDD9 web site and vote for some sessions for the next DDD conference.  It will take place at Microsoft's UK headquarters in Reading on 29th January 2011.     http://developerdeveloperdeveloper.com/ddd9/ProposedSessions.aspx I've proposed a session on the new Async CTP announced at PDC, but there's loads more interesting stuff such as Ruby, CQRS and jQuery Mobile, so get your votes in now so it's the content you want to see.

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  • Looking at EMEA and Telecommunications

    - by Brian Dayton
    With Summer holidays starting up we've been spending a lot of time speaking with our counterparts in EMEA. Often we talk about recent customer successes. One of my recent discoveries is this great video covering BT's move towards SOA and how this initiative not only accelerated order delivery time from 6 days to 6 minutes but created new revenue streams and reduced time to implementation.

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  • Why an SEO Article Service Should Not Bite the Language That Bites Back

    As a professional SEO article service I have witnessed a great deal of confusion, misunderstanding and downright idiocy when it comes to writing articles for the web, or content for websites. Creating effective SEO articles or search engine optimized content is not easy - yet so many people seem quite happy to take people's money despite, for example, having only a passing appreciation of the English language!

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  • Traditional POS is Dead

    - by David Dorf
    Traditional POS is dead -- I've heard that one before. Here's an excerpt from Joe Skorupa's blog over at RIS where he relayed ten trends that were presented at NRF. 7. Mobile POS signals death of traditional POS. Shoppers don't love self-checkout, but they prefer it to long queues or dealing with associates. Fixed POS is expensive and bulky. Mobile POS frees floor space for other purposes and converts associates from being cashiers to being sales assistants that provide new levels of customer service and incremental basket sales. In addition to unplugging the POS, new alternatives are starting to take hold - thin client, POS as a service, and replacing POS software with e-commerce platforms. I'll grant that in some situations for some retailers there might be an opportunity to to ditch the traditional POS, but for the majority of retailers that's just not practical. Take it from a guy that had to wake up at 3am after every Thanksgiving to monitor POS systems across the US on Black Friday. If a retailer's website goes down on Black Friday, they will take a significant hit. If a retailer's chain-wide POS system goes down on Black Friday, that retailer will cease to exist. Mobile POS works great for Apple because the majority of purchases are one or two big-ticket items that don't involve cash. There's still a traditional POS in every store to fall back on (its just hidden). Try this at home: Choose your favorite e-commerce site and add an item to the cart while timing how long it takes. Now multiply that by 15 to represent the 15 items you might buy at store like Target. The user interface isn't optimized for bulk purchases, and that's how it should be. The webstore and POS are designed for different purposes. Self-checkout is a great addition to POS and so is mobile checkout. But they add capabilities to POS, not replace it. Centralized architectures, even those based in the cloud, are quite viable as long as there's resiliency in the registers. You cannot assume perfect access to the network, so a POS must always be able to sell regardless of connectivity. Clearly the different selling channels should be sharing common functionality. Things like calculating tax, accepting coupons, and processing electronic payments can be shared, usually through a service-oriented architecture. This lowers costs and providers greater consistency, both of which help retailers. On paper these technologies look really good and we should continue to push boundaries, but I'm not ready to call the patient dead just yet.

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  • ANTS CLR and Memory Profiler In Depth Review (Part 2 of 2 &ndash; Memory Profiler)

    - by ToStringTheory
    One of the things that people might not know about me, is my obsession to make my code as efficient as possible. Many people might not realize how much of a task or undertaking that this might be, but it is surely a task as monumental as climbing Mount Everest, except this time it is a challenge for the mind… In trying to make code efficient, there are many different factors that play a part – size of project or solution, tiers, language used, experience and training of the programmer, technologies used, maintainability of the code – the list can go on for quite some time. I spend quite a bit of time when developing trying to determine what is the best way to implement a feature to accomplish the efficiency that I look to achieve. One program that I have recently come to learn about – Red Gate ANTS Performance (CLR) and Memory profiler gives me tools to accomplish that job more efficiently as well. In this review, I am going to cover some of the features of the ANTS memory profiler set by compiling some hideous example code to test against. Notice As a member of the Geeks With Blogs Influencers program, one of the perks is the ability to review products, in exchange for a free license to the program. I have not let this affect my opinions of the product in any way, and Red Gate nor Geeks With Blogs has tried to influence my opinion regarding this product in any way. Introduction – Part 2 In my last post, I reviewed the feature packed Red Gate ANTS Performance Profiler.  Separate from the Red Gate Performance Profiler is the Red Gate ANTS Memory Profiler – a simple, easy to use utility for checking how your application is handling memory management…  A tool that I wish I had had many times in the past.  This post will be focusing on the ANTS Memory Profiler and its tool set. The memory profiler has a large assortment of features just like the Performance Profiler, with the new session looking nearly exactly alike: ANTS Memory Profiler Memory profiling is not something that I have to do very often…  In the past, the few cases I’ve had to find a memory leak in an application I have usually just had to trace the code of the operations being performed to look for oddities…  Sadly, I have come across more undisposed/non-using’ed IDisposable objects, usually from ADO.Net than I would like to ever see.  Support is not fun, however using ANTS Memory Profiler makes this task easier.  For this round of testing, I am going to use the same code from my previous example, using the WPF application. This time, I will choose the ‘Profile Memory’ option from the ANTS menu in Visual Studio, which launches the solution in its currently configured state/start-up project, and then launches the ANTS Memory Profiler to help.  It prepopulates all of the fields with the current project information, and all I have to do is select the ‘Start Profiling’ option. When the window comes up, it is actually quite barren, just giving ideas on how to work the profiler.  You start by getting to the point in your application that you want to profile, and then taking a ‘Memory Snapshot’.  This performs a full garbage collection, and snapshots the managed heap.  Using the same WPF app as before, I will go ahead and take a snapshot now. As you can see, ANTS is already giving me lots of information regarding the snapshot, however this is just a snapshot.  The whole point of the profiler is to perform an action, usually one where a memory problem is being noticed, and then take another snapshot and perform a diff between them to see what has changed.  I am going to go ahead and generate 5000 primes, and then take another snapshot: As you can see, ANTS is already giving me a lot of new information about this snapshot compared to the last.  Information such as difference in memory usage, fragmentation, class usage, etc…  If you take more snapshots, you can use the dropdown at the top to set your actual comparison snapshots. If you beneath the timeline, you will see a breadcrumb trail showing how best to approach profiling memory using ANTS.  When you first do the comparison, you start on the Summary screen.  You can either use the charts at the bottom, or switch to the class list screen to get to the next step.  Here is the class list screen: As you can see, it lists information about all of the instances between the snapshots, as well as at the bottom giving you a way to filter by telling ANTS what your problem is.  I am going to go ahead and select the Int16[] to look at the Instance Categorizer Using the instance categorizer, you can travel backwards to see where all of the instances are coming from.  It may be hard to see in this image, but hopefully the lightbox (click on it) will help: I can see that all of these instances are rooted to the application through the UI TextBlock control.  This image will probably be even harder to see, however using the ‘Instance Retention Graph’, you can trace an objects memory inheritance up the chain to see its roots as well.  This is a simple example, as this is simply a known element.  Usually you would be profiling an actual problem, and comparing those differences.  I know in the past, I have spotted a problem where a new context was created per page load, and it was rooted into the application through an event.  As the application began to grow, performance and reliability problems started to emerge.  A tool like this would have been a great way to identify the problem quickly. Overview Overall, I think that the Red Gate ANTS Memory Profiler is a great utility for debugging those pesky leaks.  3 Biggest Pros: Easy to use interface with lots of options for configuring profiling session Intuitive and helpful interface for drilling down from summary, to instance, to root graphs ANTS provides an API for controlling the profiler. Not many options, but still helpful. 2 Biggest Cons: Inability to automatically snapshot the memory by interval Lack of complete integration with Visual Studio via an extension panel Ratings Ease of Use (9/10) – I really do believe that they have brought simplicity to the once difficult task of memory profiling.  I especially liked how it stepped you further into the drilldown by directing you towards the best options. Effectiveness (10/10) – I believe that the profiler does EXACTLY what it purports to do.  Features (7/10) – A really great set of features all around in the application, however, I would like to see some ability for automatically triggering snapshots based on intervals or framework level items such as events. Customer Service (10/10) – My entire experience with Red Gate personnel has been nothing but good.  their people are friendly, helpful, and happy! UI / UX (9/10) – The interface is very easy to get around, and all of the options are easy to find.  With a little bit of poking around, you’ll be optimizing Hello World in no time flat! Overall (9/10) – Overall, I am happy with the Memory Profiler and its features, as well as with the service I received when working with the Red Gate personnel.  Thank you for reading up to here, or skipping ahead – I told you it would be shorter!  Please, if you do try the product, drop me a message and let me know what you think!  I would love to hear any opinions you may have on the product. Code Feel free to download the code I used above – download via DropBox

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  • Oracle Social Analytics with the Big Data Appliance

    - by thegreeneman
    Found an awesome demo put together by one of the Oracle NoSQL Database partners, eDBA, on using the Big Data Appliance to do social analytics. In this video, James Anthony is showing off the BDA, Hadoop, the Oracle Big Data Connectors and how they can be used and integrated with the Oracle Database to do an end-to-end sentiment analysis leveraging twitter data.   A really great demo worth the view. 

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  • Desktop Software to monitor online status of web site and web-based application

    - by pansp
    I'm basically looking for a desktop-based software which can monitor my company's website and the web application's online availability. I know there are few online applications like Uptime Robot which does the same work but I have been asked to find a desktop based software which can monitor running in system tray and notify any down-time. A free software would be great. Any help would be appreciated. Thanks!

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  • New free SQL Azure offer

    - by John Paul Cook
    Microsoft has a new and better way to get a free Azure account for a month. All you need to do to sign up is provide your Windows Live Id and register at http://bit.ly/CRAzurePass using promotional code DPCE01 . This is a great way to learn about SQL Azure and improve your skills. You might be interested in downloading the SQL Azure version of the AdventureWorks database from Codeplex ....(read more)

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  • SEO Hosting Companies

    There have been a great number of Hosting SEO Companies being set up across the world and their contribution to the internet marketing society has been well accredited. As a result, the number of SEO Hosting Companies being set up on the internet itself has been on the rise given that the web world is the best outsourced IT hub.

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  • The Learning Map

    - by user12652314
    Danny Hillis has always been a favorite since he opened the first Java Day back in 1995. Now it's great to see him talking about the challenge we are just about to address with our new "Learning Exchange" Industry Solution which brings all the power of Oracle technology to the address the challenge for lifelong learners. The current thought is to launch it at the Edu tech event at CES along with a special dinner reception with our content friends at Digital Hollywood. Stay tuned.

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  • SQL Saturday #146 : Nashua, NH

    - by AaronBertrand
    Today was SQL Saturday #146, put on by Mike Walsh, Jack Corbett, and a host of other volunteers and organizers. Scott and I missed the speaker dinner last night, but we headed up from Rhode Island at 6:00 AM and made a good day of it. We had lots of great conversations with both existing friends and potential customers. After lunch I participated in a panel discussion with Joey D'Antoni and Andrew Kelly, led my Mike. We basically talked about various things DBAs are responsible for - and ultimately...(read more)

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