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• How to do left joins with least-n-per-group query?

  - by Nate

  I'm trying to get a somewhat complicated query working and am not having any luck whatsoever. Suppose I have the following tables: cart_items: +--------------------------------------------+ | item_id | cart_id | movie_name | quantity | +--------------------------------------------+ | 0 | 0 | braveheart | 4 | | 1 | 0 | braveheart | 9 | | . | . | . | . | | . | . | . | . | | . | . | . | . | | . | . | . | . | +--------------------------------------------+ movies: +------------------------------+ | movie_id | movie_name | ... | +------------------------------+ | 0 | braveheart | . | | . | . | . | | . | . | . | | . | . | . | | . | . | . | +------------------------------+ pricing: +-----------------------------------------+ | id | movie_name | quantity | price_per | +-----------------------------------------+ | 0 | braveheart | 1 | 1.99 | | 1 | braveheart | 2 | 1.50 | | 2 | braveheart | 4 | 1.25 | | 3 | braveheart | 8 | 1.00 | | . | . | . | . | | . | . | . | . | | . | . | . | . | | . | . | . | . | | . | . | . | . | +-----------------------------------------+ I need to join the data from the tables, but with the added complexity that I need to get appropriate price_per from the pricing table. Only one price should be returned for each cart_item, and that should be the lowest price from the pricing table where the quantity for the cart item is at least the quantity in the pricing table. So, the query should return for each item in cart_items the following: +---------------------------------------------+ | item_id | movie_name | quantity | price_per | +---------------------------------------------+ Example 1: Variable passed to the query: cart_id = 0. Return: +---------------------------------------------+ | item_id | movie_name | quantity | price_per | +---------------------------------------------+ | 0 | braveheart | 4 | 1.25 | | 1 | braveheart | 9 | 1.00 | +---------------------------------------------+ Note that this is a minimalist example and that additional data will be pulled from the tables mentioned (particularly the movies table). How could this query be composed? I have tried using left joins and subqueries, but the difficult part is getting the price and nothing I have tried has worked. Thanks for your help. EDIT: I think this is similar to what I have working with my "real" tables: SELECT t1.item_id, t2.movie_name, t1.quantity FROM cart_items t1 LEFT JOIN movies t2 ON t2.movie_name = t1.movie_name WHERE t1.cart_id = 0 Assuming I wrote that correctly (I quickly tried to "port over" my real query), then the output would currently be: +---------------------------------+ | item_id | movie_name | quantity | +---------------------------------+ | 0 | braveheart | 4 | | 1 | braveheart | 9 | +---------------------------------+ The trouble I'm having is joining the price at a certain quantity for a movie. I simply cannot figure out how to do it.

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• creating existing users on AWS when they don't have a group

  - by Jon Strayer

  It seems when chef creates a user with the id of "foobar" it also creates a group with the id of "foobar". AWS doesn't do that. So, when I run my create users script via Opsworks it blows up on the first user that already exists because the group doesn't. I thought there was a way to say create the user but not the group, but I can't find it. What's the best way to solve this problem? Can I: Tell chef to not create the user's group? Tell chef to create it if the user exists but the group doesn't? Write a script that finds the existing users and creates groups for them? Something else?

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• How to configure IIS7 to Redirect member of An active Directory group to static page

  - by user1759075

  On IIS, we have disabled Anonymous authentication and enabled Windows Authentication What we need is to only allow users who are members of an Active Directory security group to access the Access Point at all. All other users should be directed to a static web page that will give them instructions on how to request access. By adding the security group to the website permissions, and removing the \Users group, we have almost achieved this. Users in the group are allowed through, those not in the group are asked for a (Windows) username and password. Instead of requesting the username and password, we want IIS to redirect them to the static page. Please advise me on how can this be done.

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• Cisco ASA (Client VPN) to LAN - through second VPN to second LAN

  - by user50855

  We have 2 site that is linked by an IPSEC VPN to remote Cisco ASAs: Site 1 1.5Mb T1 Connection Cisco(1) 2841 Site 2 1.5Mb T1 Connection Cisco 2841 In addition: Site 1 has a 2nd WAN 3Mb bonded T1 Connection Cisco 5510 that connects to same LAN as Cisco(1) 2841. Basically, Remote Access (VPN) users connecting through Cisco ASA 5510 needs access to a service at the end of Site 2. This is due to the way the service is sold - Cisco 2841 routers are not under our management and it is setup to allow connection from local LAN VLAN 1 IP address 10.20.0.0/24. My idea is to have all traffic from Remote Users through Cisco ASA destined for Site 2 to go via the VPN between Site 1 and Site 2. The end result being all traffic that hits Site 2 has come via Site 1. I'm struggling to find a great deal of information on how this is setup. So, firstly, can anyone confirm that what I'm trying to achieve is possible? Secondly, can anyone help me to correct the configuration bellow or point me in the direction of an example of such a configuration? Many Thanks. interface Ethernet0/0 nameif outside security-level 0 ip address 7.7.7.19 255.255.255.240 interface Ethernet0/1 nameif inside security-level 100 ip address 10.20.0.249 255.255.255.0 object-group network group-inside-vpnclient description All inside networks accessible to vpn clients network-object 10.20.0.0 255.255.255.0 network-object 10.20.1.0 255.255.255.0 object-group network group-adp-network description ADP IP Address or network accessible to vpn clients network-object 207.207.207.173 255.255.255.255 access-list outside_access_in extended permit icmp any any echo-reply access-list outside_access_in extended permit icmp any any source-quench access-list outside_access_in extended permit icmp any any unreachable access-list outside_access_in extended permit icmp any any time-exceeded access-list outside_access_in extended permit tcp any host 7.7.7.20 eq smtp access-list outside_access_in extended permit tcp any host 7.7.7.20 eq https access-list outside_access_in extended permit tcp any host 7.7.7.20 eq pop3 access-list outside_access_in extended permit tcp any host 7.7.7.20 eq www access-list outside_access_in extended permit tcp any host 7.7.7.21 eq www access-list outside_access_in extended permit tcp any host 7.7.7.21 eq https access-list outside_access_in extended permit tcp any host 7.7.7.21 eq 5721 access-list acl-vpnclient extended permit ip object-group group-inside-vpnclient any access-list acl-vpnclient extended permit ip object-group group-inside-vpnclient object-group group-adp-network access-list acl-vpnclient extended permit ip object-group group-adp-network object-group group-inside-vpnclient access-list PinesFLVPNTunnel_splitTunnelAcl standard permit 10.20.0.0 255.255.255.0 access-list inside_nat0_outbound_1 extended permit ip 10.20.0.0 255.255.255.0 10.20.1.0 255.255.255.0 access-list inside_nat0_outbound_1 extended permit ip 10.20.0.0 255.255.255.0 host 207.207.207.173 access-list inside_nat0_outbound_1 extended permit ip 10.20.1.0 255.255.255.0 host 207.207.207.173 ip local pool VPNPool 10.20.1.100-10.20.1.200 mask 255.255.255.0 route outside 0.0.0.0 0.0.0.0 7.7.7.17 1 route inside 207.207.207.173 255.255.255.255 10.20.0.3 1 crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac crypto ipsec security-association lifetime seconds 28800 crypto ipsec security-association lifetime kilobytes 4608000 crypto dynamic-map outside_dyn_map 20 set transform-set ESP-3DES-SHA crypto dynamic-map outside_dyn_map 20 set security-association lifetime seconds 288000 crypto dynamic-map outside_dyn_map 20 set security-association lifetime kilobytes 4608000 crypto dynamic-map outside_dyn_map 20 set reverse-route crypto map outside_map 20 ipsec-isakmp dynamic outside_dyn_map crypto map outside_map interface outside crypto map outside_dyn_map 20 match address acl-vpnclient crypto map outside_dyn_map 20 set security-association lifetime seconds 28800 crypto map outside_dyn_map 20 set security-association lifetime kilobytes 4608000 crypto isakmp identity address crypto isakmp enable outside crypto isakmp policy 20 authentication pre-share encryption 3des hash sha group 2 lifetime 86400 group-policy YeahRightflVPNTunnel internal group-policy YeahRightflVPNTunnel attributes wins-server value 10.20.0.9 dns-server value 10.20.0.9 vpn-tunnel-protocol IPSec password-storage disable pfs disable split-tunnel-policy tunnelspecified split-tunnel-network-list value acl-vpnclient default-domain value YeahRight.com group-policy YeahRightFLVPNTunnel internal group-policy YeahRightFLVPNTunnel attributes wins-server value 10.20.0.9 dns-server value 10.20.0.9 10.20.0.7 vpn-tunnel-protocol IPSec split-tunnel-policy tunnelspecified split-tunnel-network-list value YeahRightFLVPNTunnel_splitTunnelAcl default-domain value yeahright.com tunnel-group YeahRightFLVPN type remote-access tunnel-group YeahRightFLVPN general-attributes address-pool VPNPool tunnel-group YeahRightFLVPNTunnel type remote-access tunnel-group YeahRightFLVPNTunnel general-attributes address-pool VPNPool authentication-server-group WinRadius default-group-policy YeahRightFLVPNTunnel tunnel-group YeahRightFLVPNTunnel ipsec-attributes pre-shared-key *

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• volume group disappeared after xfs_check run

  - by John P

  EDIT** I have a volume group consisting of 5 RAID1 devices grouped together into a lvm and formatted with xfs. The 5th RAID device lost its RAID config (cat /proc/mdstat does not show anything). The two drives are still present (sdj and sdk), but they have no partitions. The LVM appeared to be happily using sdj up until recently. (doing a pvscan showed the first 4 RAID1 devices + /dev/sdj) I removed the LVM from the fstab, rebooted, then ran xfs_check on the LV. It ran for about half an hour, then stopped with an error. I tried rebooting again, and this time when it came up, the logical volume was no longer there. It is now looking for /dev/md5, which is gone (though it had been using /dev/sdj earlier). /dev/sdj was having read errors, but after replacing the SATA cable, those went away, so the drive appears to be fine for now. Can I modify the /etc/lvm/backup/dedvol, change the device to /dev/sdj and do a vgcfgrestore? I could try doing a pvcreate --uuid KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ /dev/sdj to make it recognize it, but I'm afraid that would erase the data on the drive UPDATE: just changing the pv to point to /dev/sdj did not work vgcfgrestore --file /etc/lvm/backup/dedvol dedvol Couldn't find device with uuid 'KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ'. Cannot restore Volume Group dedvol with 1 PVs marked as missing. Restore failed. pvscan /dev/sdj: read failed after 0 of 4096 at 0: Input/output error Couldn't find device with uuid 'KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ'. Couldn't find device with uuid 'KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ'. Couldn't find device with uuid 'KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ'. Couldn't find device with uuid 'KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ'. PV /dev/sdd2 VG VolGroup00 lvm2 [74.41 GB / 0 free] PV /dev/md2 VG dedvol lvm2 [931.51 GB / 0 free] PV /dev/md3 VG dedvol lvm2 [931.51 GB / 0 free] PV /dev/md0 VG dedvol lvm2 [931.51 GB / 0 free] PV /dev/md4 VG dedvol lvm2 [931.51 GB / 0 free] PV unknown device VG dedvol lvm2 [1.82 TB / 63.05 GB free] Total: 6 [5.53 TB] / in use: 6 [5.53 TB] / in no VG: 0 [0 ] vgscan Reading all physical volumes. This may take a while... /dev/sdj: read failed after 0 of 4096 at 0: Input/output error /dev/sdj: read failed after 0 of 4096 at 2000398843904: Input/output error Found volume group "VolGroup00" using metadata type lvm2 Found volume group "dedvol" using metadata type lvm2 vgdisplay dedvol --- Volume group --- VG Name dedvol System ID Format lvm2 Metadata Areas 5 Metadata Sequence No 10 VG Access read/write VG Status resizable MAX LV 0 Cur LV 1 Open LV 0 Max PV 0 Cur PV 5 Act PV 5 VG Size 5.46 TB PE Size 4.00 MB Total PE 1430796 Alloc PE / Size 1414656 / 5.40 TB Free PE / Size 16140 / 63.05 GB VG UUID o1U6Ll-5WH8-Pv7Z-Rtc4-1qYp-oiWA-cPD246 dedvol { id = "o1U6Ll-5WH8-Pv7Z-Rtc4-1qYp-oiWA-cPD246" seqno = 10 status = ["RESIZEABLE", "READ", "WRITE"] flags = [] extent_size = 8192 # 4 Megabytes max_lv = 0 max_pv = 0 physical_volumes { pv0 { id = "Msiee7-Zovu-VSJ3-Y2hR-uBVd-6PaT-Ho9v95" device = "/dev/md2" # Hint only status = ["ALLOCATABLE"] flags = [] dev_size = 1953519872 # 931.511 Gigabytes pe_start = 384 pe_count = 238466 # 931.508 Gigabytes } pv1 { id = "ZittCN-0x6L-cOsW-v1v4-atVN-fEWF-e3lqUe" device = "/dev/md3" # Hint only status = ["ALLOCATABLE"] flags = [] dev_size = 1953519872 # 931.511 Gigabytes pe_start = 384 pe_count = 238466 # 931.508 Gigabytes } pv2 { id = "NRNo0w-kgGr-dUxA-mWnl-bU5v-Wld0-XeKVLD" device = "/dev/md0" # Hint only status = ["ALLOCATABLE"] flags = [] dev_size = 1953519872 # 931.511 Gigabytes pe_start = 384 pe_count = 238466 # 931.508 Gigabytes } pv3 { id = "2EfLFr-JcRe-MusW-mfAs-WCct-u4iV-W0pmG3" device = "/dev/md4" # Hint only status = ["ALLOCATABLE"] flags = [] dev_size = 1953519872 # 931.511 Gigabytes pe_start = 384 pe_count = 238466 # 931.508 Gigabytes } pv4 { id = "KZron2-pPTr-ZYeQ-PKXX-4Woq-6aNc-AG4rRJ" device = "/dev/md5" # Hint only status = ["ALLOCATABLE"] flags = [] dev_size = 3907028992 # 1.81935 Terabytes pe_start = 384 pe_count = 476932 # 1.81935 Terabytes } }

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• Is there a command to change primary group for a new user in Cygwin?

  - by Rob Gilliam

  Is there a way to set a (new) user's primary group in Cygwin's /etc/passwd file without hand-editing the file? I have a local group set up for members of the Dev Team on a Windows Server 2008 R2 box so that we can all modify a particular group files, but the regular users can only read them. As some of the work we do uses scripts that rely on Cygwin tools, this group is also in the /etc/group file. When I need to add a new user to the "Dev Team" group, I add them in Server Manager, and then use mkpasswd to add that user to Cygwin's /etc/passwd file. Unfortunately, they get the regular Domain Users group assigned as their primary group and I then have to go in and edit the passwd file to change the group. I now need to write some instructions for someone else who is not au fait with UNIX/Linux/Cygwin so that they can set up new Dev Team users and obviously "hand editing" /etc/passwd is a recipe for disaster if you don't know what you're doing. So, is there a way of getting mkpasswd to set a different primary group, or another tool like Linux's usermod which can be used for the purpose of changing the group in a more controlled manner?

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• dotnet Cologne 2010

  - by WeigeltRo

  Am 28.5 findet in Köln die dotnet Cologne 2010 statt, eine von der .NET User Group Köln und der von mir geleiteten Gruppe Bonn-to-Code.Net gemeinsam organisierten Konferenz zum Launch von Visual Studio 2010 und .NET Framework 4. Die Registrierung ist seit Anfang März möglich, und obwohl es bisher kaum konkrete Details zu den Sprechern und Vorträgen gab, haben sich bereits über 250 Teilnehmer angemeldet. Das zeugt von hervorragender Mund-zu-Mund-Propaganda, nicht zuletzt ein klares Zeichen für den Erfolg der letztjährigen dotnet Cologne 2009. Hinter den Kulissen brach ein wahrer Sturm von Vortragsvorschlägen über das Orga-Team (bestehend aus Stefan Lange, Albert Weinert und mir) herein. In mehreren Runden versuchten wir, die richtige Mischung zwischen einführenden und tiefgehenden Themen zu finden. Dabei wurde schnell klar, dass wir nicht mit den ursprünglich geplanten drei Tracks auskommen würden. Deshalb haben wir nach reiflicher Überlegung einen vierten Track eingerichtet, darüber hinaus bieten wir - nach dem Vorbild anderer Konferenzen - dieses Jahr auch Lunch-Sessions an. Seit heute steht nun ein Großteil der Vorträge offiziell fest, nur noch einige wenige Slots sind noch frei. Wer bisher mit der Anmeldung gezögert hat, sollte schnell einen Blick hineinwerfen und sich entscheiden. Denn ab einer der Marke von 300 Teilnehmern wird eine Warteliste eingerichtet. Zwar werden erfahrungsgemäß später einige Plätze wieder frei, aber wer ganz sicher einen Platz bei der dotnet Cologne 2010 haben möchte, sollte sich bald anmelden. Denn: Ein ganzer Tag vollgepackt mit Informationen, viele bekannte Namen der deutschen .NET-Community nicht nur auf der Sprecherliste-, sondern auch unter den Teilnehmern – und am Abend dann noch die Grillfete des dotnet Forum. Wer da nicht dabei ist, der wird wird echt etwas verpassen…

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• Degrading administrative privilege to standard with single admin user account

  - by Vivek S Panicker

  I recently met with a severe issue with user accounts. In my system, there is only administrator user named vivek. I added another user with name vivi and changed its privilege to administrator. After clicked on my username, vivek,and changed its privilege to standard. Since vivek is being the current user, I dropped with all administrator privileges. No password was set for the new administrator user vivi and hence it was disabled by default. I no longer access to any administrative activities. Later I corrected this by editing etc/group file. Isn't this a severe bug? Being the current administrator user, how could I degrade myself to a standard user and got out from administrator's seat? I did not get any warning messages indicating no other administrators exists to manage my system. I suggest this warning should be included there in user accounts when an administrator user changes his privilege without any enabled administrators. Your thoughts?

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• Chalk Talk with John: Business Value of Identity and Access Management

  - by John Brunswick

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Conveying the business value of Identity and Access Management to non technologists can potentially be challenging, especially considering the breadth capability supplied by these technologies. In this episode of Chalk Talk with John, Bob at Codeaway Valley asks Jim from Middleware Fields how they are able to manage access to buildings and facilities throughout their community. Bob and his team struggle to keep up with the needs of their community members, while ensuring the community’s safety. Jim shares his creative solution to simplifying the management of access throughout their community in Middleware Fields. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} About me: Hi, I am John Brunswick, an Oracle Enterprise Architect. As an Oracle Enterprise Architect, I focus on the alignment of technical capabilities in support of business vision and objectives, as well as the overall business value of technology.  Before coming to Oracle, I was a Practice Manager within BEA System's Business Interaction Division consulting organization, orchestrating enterprise systems in support of line of business goals. Follow me on Twitter and visit my site for Oracle Fusion Middleware related tips.

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• Vitality of Product Information Management Showcased at OpenWorld 2012

  - by Mala Narasimharajan

   By Sachin Patel Can you hear the countdown clock ticking!! OpenWorld 2012 is almost here and as I write this Oracle is buzzing with fresh new ideas and solutions that will be showcased this year. What an exciting time for all of us to be in midst of a digital revolution. Whether it is Apple fans clamoring to find every new feature that has been added to the iPhone 5 or a startup launching a new digital thermostat (has anyone looked at the new one from Nest ), product information is a vital for companies to grow and compete in this cut-throat market. Customer today struggle to aggregate and enrich this product data from the myriad of systems they have in place to run their businesses and operations. Having a product information strategy is paramount to align your sales channels and operations with the most accurate and upto date product data. We have a number of sessions this year at OpenWorld where you can gain more insight into how Oracle’s next generation of Fusion Applications, in this case Fusion Product Hub can provide you with a solution to streamline and get control of your Product Master Data. Enabling Trusted Enterprise Product Data with Oracle Fusion Product HubTuesday, October 2nd 11:45 am, Moscone West 2022 Join me Sachin Patel, Director of Product Strategy and Milan Bhatia, VP of Development as we discuss how you can enable trusted product master data in your enterprise. In this session we plan to cover the challenges companies face today in mastering product data. The discussion will also include how Fusion Product Hub brings new and innovative features to empower your product data owners to create a holistic and rich product definition that can be leveraged across your enterprise. We will also be joined by Pawel Fidelus from Fideltronik an Early Adopter for Fusion Product Hub who will showcase their plans to implement Fusion Product Hub and the value it will bring to Fideltronik Multichannel Fulfillment Excellence in Direct-to-Consumer Market Thursday, October 4th, 12:45 am, Moscone West 2024 Do you have multiple order capture systems? Do you have difficulty in fulfilling orders for your customers across various channels and suppliers? Mark Carson, Director, Fusion DOO and Brad Kerr, Director, AGSS will be showcasing the Fusion Distributed Order Orchestration solution and how companies can orchestrate orders from multiple order capture systems and route them to the appropriate fulfillment system. Sachin Patel, Director Product Strategy for Product MDM will highlight the business pain points in consolidating and commercializing data from a Multi Channel Commerce point of view and how Fusion Product Hub helps in allowing you to provide a single source of truth to drive a singular and rich customer experience. Oracle Fusion Supply Chain Management: Customer Adoption and Experiences                                                Wednesday, October 3rd 10:15 am, Moscone West 2003 This is a great session to attend to learn about how Fusion Supply Chain Management and Fusion Product Hub Early Adopters, including Boeing and Fideltronik are leveraging Fusion Applications to improve their Supply Chain operations. Have a great OpenWorld and see you soon!!

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• Cox Communications' Strategic Approach to Enterprise User Experience: How Change Management and Usab

  - by Applications User Experience

  Author: Anna Wichansky, Senior Director, Applications User Experience, and Chair, Oracle Usability Advisory Board As part of our work in the User Experience group, our teams often go to Customer events such as the Higher Education User Group (HEUG) conference, Alliance 2010. This year's event was held in San Antonio, Texas, and was attended by hundreds of higher education, government, and public sector users of Oracle applications. The User Assistance team used this opportunity to reach out to customers in the Educational and Government sectors to better understand how their organizations are currently approaching help, messages, and other forms of user assistance. What is User Assistance? For us, user assistance is more than the old books of users' manuals and documentation. User assistance is anything that helps users get their jobs done quickly and efficiently. Instead of expecting users to stop and look through a guide or manual, we have been developing solutions that are embedded within the interface. We know that when people are having difficulty with a task, they want to be able to search efficiently for solutions and collaborate with coworkers. We know that they want to find their answers right there, right then, so that they can get on with their work. In our interviews at Alliance, we wanted to learn what the participants could tell us about what was happening on their campuses and in their institutions. Figure 1. For Oracle User Assistance, it's not just about books any more. So what did we do? Off to Texas, we recruited 10 people from nine different government and education organizations to come to our Oracle User Experience Onsite Usability Labs. We conducted one-hour interviews with these folks and asked them all about User Assistance--what people are doing, what they would like to do, what technologies they are using, what they would like to use, and ultimately what should we as a company be planning for our future products. We used this as an opportunity also to show them some of our design concepts for Fusion User Assistance, our next generation of user assistance based on the best of our user assistance in other products. Figure 2. Interviewing a technical user at Alliance. What we learned... People are not using paper or online manuals anymore. They don't want to see a manual that is written for technical users and that doesn't make sense to the ordinary end user. They really don't want to have to flip through a manual trying to find an answer to their question. Even when the answer might be tailored to their organization, they don't want to dig through documentation. When they need an answer now, they don't have the patience to dig for something that might or might not be clearly written. What does it mean to an organization when users don't want to deal with documentation? In many cases, it means that frustrated users make phone calls to try to find the answers that they need immediately. Phone calls are expensive to an organization and frustrating to the technical support staff who have provided documentation that no one wants to read anymore. If they don't call, they email for help often, and many users are asking for the same information. The bottom line is that if they could get that help immediately in the interface, they wouldn't have to make those calls or send those emails -- and that saves time and money. Our Fusion User Assistance options to customize help and get help for the task immediately were seen as an opportunity by these technical users to build the solutions that their users need and want. Figure 3. Joyce Ohgi and Laurie Pattison of Applications UX. Chicken Fried Steak. That was huge. But then, this was Texas, where we discovered a lot of things come very big. Drinks are served in quart-size glasses and dishes like Chicken Fried Steaks are served on platters not plates. We saw three-pound cinnamon rolls that you down with tea sweet enough to curl your hair. Deep in the heart of Texas, we learned a lot, and we ate even more.

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• Knowledge Management Feedback

  - by Robert Schweighardt

  Did you know that you can provide feedback on Knowledge Management (KM) articles? It's nice to read a technical article that is well-written, the grammar and spelling are correct, the information is up to date, concise, to the point, easy to understand and it flows from one paragraph to another.  And though we always strive for a well-written article, it doesn't always come out that way. Knowledge Management articles are written by Oracle Support Engineers and we welcome your feedback.  Providing feedback helps to improve Oracle's Knowledge Base.  If you're reading a KM article and you have a comment, please let us know about it.  Maybe it's just to fix a spelling or grammatical error.  Maybe there's a broken link that needs to be fixed.  Maybe it's a suggestion to provide additional information.  Maybe the article contains incorrect information.  Maybe some information in the article is outdated.  Maybe something is not clear in the article.  Whatever it is, we want to hear about it.  We value your input! When you provide feedback it goes directly to the owner of the article.  The owner carefully reviews the comment and decides whether or not to implement it.  Most comments are implemented and we strive to implement them within a week!  For those comments that are not implemented, there is normally a good reason.  It may not be feasible to implement the suggestion or the suggestion may not be correct.  We don't take the decision lightly! So how do you provide feedback? Providing feedback on a KM article depends on whether you're a customer or an Oracle Employee. Customer 1. In the upper right hand corner of the article, click on the little +/- Rate this document icon: Note: The grayed out Comments (0) link will only show a number when there are open comments that are still being evaluated. 2. In the Article Rating window, complete as many of the following optional fields as you like and then click the Send Rating button: Rate the article as Excellent, Good or Poor Specify whether the article helped you or not Specify the ease of finding the article Provide whatever comments you have Employee The interface for Oracle Employees is a little bit different, there are more options. 1. The +/- Rate this document icon is also available to employees and is identical to what the customers have.  Please see Customer section above. 2. The Show document comments link shows all comments that have ever been submitted for the article 3. Employees have an additional way to submit a comment.  Click on the little + Add Comment icon: 4. Fill out the Add Comment fields and click the Add Comment button: We look forward to your feedback!

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• Partner Blog: Hub City Media Introduces iPad Application for Oracle Identity Analytics

  - by Tanu Sood

  About the Writer:Steve Giovannetti is CTO of Hub City Media, Inc., a company that specializes in implementation and product development on the Oracle Identity Management platform. Recently, Hub City Media announced the introduction of iPad application IdentityCert for Oracle Identity Analytics. This post explore the business use cases and application of IdentityCert.Hub City Media(HCM) has been deploying certification solutions based on Oracle Identity Analytics since it first appeared on the market as Vaau RBACx. With each deployment we've seen the same pattern repeat time and time again:1. Customers suffering under the weight of manual access certification regimens deploy Oracle Identity Analytics (OIA) for automated certification. 2. OIA improves the frequency, speed, accuracy, and participation of certifications across the organization. 3. Then the certifiers, typically managers and supervisors, ask, “Is there any easier way to do these certifications offline?”The current version of OIA has a way to export certification data to a spreadsheet.  For some customers, we've leveraged this feature and combined it with some of our own custom code to provide a solution based on spreadsheet exports and imports.  Customers export the certification to Microsoft Excel, complete it, and then import the spreadsheet to OIA. It worked well for offline certification, but if the user accidentally altered the format of the spreadsheet, the import of the data could fail. We were close to a solution but it wasn’t reliable.Over the past few years, we've seen the proliferation of Apple iOS devices, specifically the iPhone and iPad, in the enterprise.  As our customers were asking for offline certification, we noticed the same population of users traditionally responsible for access certification, were early adopters of the iPad. The environment seemed ideal for us to create an iPad application to support offline certifications using Oracle Identity Analytics. That’s why we created IdentityCert™.IdentityCert allows users to view their analytics dashboard, complete user certifications, and resolve policy violations with OIA, from their iPads.The current IdentityCert analytics dashboard displays the same charts that are available in the Oracle Identity Analytics product. However, we plan to expand the number of available analytics in future releases.The main function of IdentityCert is user certification which can be performed quickly and efficiently using a simple touch interface. Managers tap into a certification, use simple gestures to claim users and certify their access.  Certifications can be securely downloaded to IdentityCert and can be completed with or without a network connection. The user can upload the completed certifications once they are connected to a cellular or wi-fi network.Oracle Identity Analytics can generate policy violation notifications based on detective scans of identity warehouse or via preventative analysis of identity access requests. IdentityCert allows users to view all policy violations, resolve, or delegate them to appropriate users. IdentityCert also analyzes the policy violation expression and produces more human friendly descriptions of the policy violation which improves the ability of users to resolve the violation. IdentityCert can be deployed quickly into a customer's environment. It is deployed with Hub City Media's ID Services to connect Oracle Identity Analytics securely with the iPad application.Oracle Identity Management 11g R2 is an important evolutionary release. Oracle's Identity Management suite has more characteristics of a cohesive platform. This platform provides an integrated set of identity services that can be used to protect, manage, and audit security within the enterprise. At HCM we take the platform concept a step further and see it as an opportunity to create unique solutions for Oracle Identity Management customers. IdentityCert is our commitment to this platform. You can download IdentityCert from the Apple iOS App Store today. It includes a demo dataset that you can use to explore the functions of the product without any server infrastructure. Download it. Give it a try. We would appreciate your interest and welcome any feedback.Resources:Press Release: Hub City Media Introduces iPad Application IdentityCert™ for Oracle Identity AnalyticsApp Store Download: http://bit.ly/IdentityCertOracle Identity Governance Suite

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• Designing status management for a file processing module

  - by bot

  The background One of the functionality of a product that I am currently working on is to process a set of compressed files ( containing XML files ) that will be made available at a fixed location periodically (local or remote location - doesn't really matter for now) and dump the contents of each XML file in a database. I have taken care of the design for a generic parsing module that should be able to accommodate the parsing of any file type as I have explained in my question linked below. There is no need to take a look at the following link to answer my question but it would definitely provide a better context to the problem Generic file parser design in Java using the Strategy pattern The Goal I want to be able to keep a track of the status of each XML file and the status of each compressed file containing the XML files. I can probably have different statuses defined for the XML files such as NEW, PROCESSING, LOADING, COMPLETE or FAILED. I can derive the status of a compressed file based on the status of the XML files within the compressed file. e.g status of the compressed file is COMPLETE if no XML file inside the compressed file is in a FAILED state or status of the compressed file is FAILED if the status of at-least one XML file inside the compressed file is FAILED. A possible solution The Model I need to maintain the status of each XML file and the compressed file. I will have to define some POJOs for holding the information about an XML file as shown below. Note that there is no need to store the status of a compressed file as the status of a compressed file can be derived from the status of its XML files. public class FileInformation { private String compressedFileName; private String xmlFileName; private long lastModifiedDate; private int status; public FileInformation(final String compressedFileName, final String xmlFileName, final long lastModified, final int status) { this.compressedFileName = compressedFileName; this.xmlFileName = xmlFileName; this.lastModifiedDate = lastModified; this.status = status; } } I can then have a class called StatusManager that aggregates a Map of FileInformation instances and provides me the status of a given file at any given time in the lifetime of the appliciation as shown below : public class StatusManager { private Map<String,FileInformation> processingMap = new HashMap<String,FileInformation>(); public void add(FileInformation fileInformation) { fileInformation.setStatus(0); // 0 will indicates that the file is in NEW state. 1 will indicate that the file is in process and so on.. processingMap.put(fileInformation.getXmlFileName(),fileInformation); } public void update(String filename,int status) { FileInformation fileInformation = processingMap.get(filename); fileInformation.setStatus(status); } } That takes care of the model for the sake of explanation. So whats my question? Edited after comments from Loki and answer from Eric : - I would like to know if there are any existing design patterns that I can refer to while coming up with a design. I would also like to know how I should go about designing the status management classes. I am more interested in understanding how I can model the status management classes. I am not interested in how other components are going to be updated about a change in status at the moment as suggested by Eric.

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• A case for not installing your own software

  - by James Gentsch

  This week I watched some of the Oracle Open World presentations (from the comfort of my Oracle office) and happened on some of Larry Ellison’s comments about cloud computing and engineered systems.  Larry said he sees the move to these as analogous to the moves made by the original adopters of electricity.  The argument goes that the first consumers of electricity had to set up their own power plant.  Then, as the market and infrastructure for electricity matured, power consumers moved from using their own personal power plant to purchasing power from another entity that was focused on power production as their primary product. In the end this was a cheaper and more reliable solution. Now, there are lots of compelling reasons to be looking very seriously at cloud computing and engineered systems for enterprise application deployment.  However, speaking as a software developer of enterprise applications, the part of this that I really love (besides Larry’s early electricity adopter analogy) is that as a mode of application deployment it provides me and my customers a consistent environment in which the applications I am providing will be run.  This cuts way down on the environmental surprises that consistently lead to the hated “well, it works here” situation with the support desk. And just to be clear, I think I hate this situation more than my clients, who I think are happy that at least it is working somewhere.  I hate this because when a problem happens, and let’s face it customers are not wasting their time calling in easy problems, we are seriously disabled when we cannot reproduce the issue which is triggered by something unforeseen in the environment where the application is running.  This situation is incredibly frustrating and an all too often occurrence. I look selfishly forward to cloud computing and engineered systems dramatically reducing the occurrence of problems triggered by unforeseen environmental situations in the software I am responsible for.  I think this is an evolutionary game changer that will be a huge benefit to the reliability and consistent performance of the software for my customers, and may make “well, it works here” a well forgotten phase for future software developers. It may even impact the stress squeeze toy industry.  Well, maybe at least for my group.

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• Heterogeneous Datacenter Management with Enterprise Manager 12c

  - by Joe Diemer

  The following is a Guest Blog, contributed by Bryce Kaiser, Product Manager at Blue MedoraWhen I envision a perfect datacenter, it would consist of technologies acquired from a single vendor across the entire server, middleware, application, network, and storage stack - Apps to Disk - that meets your organization’s every IT requirement with absolute best-of-breed solutions in every category.   To quote a familiar motto, your datacenter would consist of "Hardware and Software, Engineered to Work Together".  In almost all cases, practical realities dictate something far less than the IT Utopia mentioned above.   You may wish to leverage multiple vendors to keep licensing costs down, a single vendor may not have an offering in the IT category you need, or your preferred vendor may quite simply not have the solution that meets your needs.    In other words, your IT needs dictate a heterogeneous IT environment.  Heterogeneity, however, comes with additional complexity. The following are two pretty typical challenges:1) No End-to-End Visibility into the Enterprise Wide Application Deployment. Each vendor solution which is added to an infrastructure may bring its own tooling creating different consoles for different vendor applications and platforms.2) No Visibility into Performance Bottlenecks. When multiple management tools operate independently, you lose diagnostic capabilities including identifying cross-tier issues with database, hung-requests, slowness, memory leaks and hardware errors/failures causing DB/MW issues. As adoption of Oracle Enterprise Manager (EM) has increased, especially since the release of Enterprise Manager 12c, Oracle has seen an increase in the number of customers who want to leverage their investments in EM to manage non-Oracle workloads.  Enterprise Manager provides a single pane of glass view into their entire datacenter.  By creating a highly extensible framework via the Oracle EM Extensibility Development Kit (EDK), Oracle has provided the tooling for business partners such as my company Blue Medora as well as customers to easily fill gaps in the ecosystem and enhance existing solutions.  As mentioned in the previous post on the Enterprise Manager Extensibility Exchange, customers have access to an assortment of Oracle and Partner provided solutions through this Exchange, which is accessed at http://www.oracle.com/goto/emextensibility.  Currently, there are over 80 Oracle and partner provided plug-ins across the EM 11g and EM 12c versions.  Blue Medora is one of those contributing partners, for which you will find 3 of our solutions including our flagship plugin for VMware.  Let's look at Blue Medora’s VMware plug-in as an example to what I'm trying to convey.  Here is a common situation solved by true visibility into your entire stack:Symptoms•    My database is bogging down, however the database appears okay internally.  Maybe it’s starved for resources?•    My OS tooling is showing everything is “OK”.  Something doesn’t add up. Root cause•    Through the VMware plugin we can see the problem is actually on the virtualization layer Solution•    From within Enterprise Manager  -- the same tool you use for all of your database tuning -- we can overlay the data of the database target, host target, and virtual machine target for a true picture of the true root cause. Here is the console view: Perhaps your monitoring conditions are more specific to your environment.  No worries, Enterprise Manager still has you covered.  With Metric Extensions you have the “Next Generation” of User-Defined Metrics, which easily bring the power of your existing management scripts into a single console while leveraging the proven Enterprise Manager framework. Simply put, Oracle Enterprise manager boasts a growing ecosystem that provides the single pane of glass for your entire datacenter from the database and beyond.  Bryce can be contacted at [email protected]

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• WCF REST with jQuery AJAX - removing/working around same origin policy

  - by csauve

  So I'm trying to create a C# WCF REST service that is called by jQuery. I've discovered that jQuery requires that AJAX calls are made under the same origin policy. I have a few questions for how I might proceed. I am already aware of; 1. The hacky solution of JSONP with a server callback 2. The way too much server overhead of having a cross-domain proxy. 3. Using Flash in the browser to make the call and setting up crossdomain.xml at my WCF server root. I'd rather not use these because; 1. I don't want to use JSON, or at least I don't want to be restricted to using it 2. I would like to separate the server that serves static pages from the one that serves application state. 3. Flash in this day in age is out of the question. What I'm thinking: is there anything like Flash's crossdomain.xml file that works for jQuery? Is this "same-origin" policy a part of jQuery or is it a restriction in specific browsers? If it's just a part of jQuery, maybe I'll try digging in the code to work around it.

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• Connecting to a self hosted WCF service from a Flex application - policy issues

  - by James S

  Hello, I am trying to accomplish the following: I wrote a Flex application that is trying to connect to a WCF service hosted on the clients computer. I also wrote a windows forms application for the client to run. This application exposes a self-hosted WCF service that the Flex application is supposed to connect to. This works fine if I'm loading the Flex application from my local IIS. The problem starts when the Flex application is hosted on a different domain. When this occurs, the flash player requires a crossdomain.xml policy file on the clients computer. I also managed to expose the crossdomain.xml on the clients computer using another WCF self-hosted service and WebHttpBinding on the clients computer. This also works fine. My problem is that the flash player requires that the crossdomain.xml or a meta policy file will be in the root directory of the domain. If I used my WCF service to expose something on the root directory of the clients computer I will run over any existing web server capabilities the client has on the computer (such as IIS). I know it's a bit complicated scenario, but any help would be appreciated. Thanks!

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• WCF webHttpBinding with jQuery AJAX - removing/working around same origin policy

  - by csauve

  So I'm trying to create a C# WCF REST service that is called by jQuery. I've discovered that jQuery requires that AJAX calls are made under the same origin policy. I have a few questions for how I might proceed. I am already aware of; 1. The hacky solution of JSONP with a server callback 2. The way too much server overhead of having a cross-domain proxy. 3. Using Flash in the browser to make the call and setting up crossdomain.xml at my WCF server root. I'd rather not use these because; 1. I don't want to use JSON, or at least I don't want to be restricted to using it 2. I would like to separate the server that serves static pages from the one that serves application state. 3. Flash in this day in age is out of the question. What I'm thinking: is there anything like Flash's crossdomain.xml file that works for jQuery? Is this "same-origin" policy a part of jQuery or is it a restriction in specific browsers? If it's just a part of jQuery, maybe I'll try digging in the code to work around it.

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• how does MySQL implement the "group by"?

  - by user188916

  I read from the MySQL Reference Manual and find that when it can take use of index,it just do index scan,other it will create tmp tables and do things like filesort. And I also read from other article that the "Group By" result will sort by group by columns by default,if "order by null" clause added,it won't don filesort. The difference can be found from the "explain ..." clause. so my problem is:what is the difference between "group by" clause that with "order by null" and which doesn't have? I try to use profiling to see what mysql do on the background,and only see result like: result for group clause without order by null: |preparing | 0.000016 | | Creating tmp table | 0.000048 | | executing | 0.000009 | | Copying to tmp table | 0.000109 | **| Sorting result | 0.000023 |** | Sending data | 0.000027 | result for clause with "order by null": preparing | 0.000016 | | Creating tmp table | 0.000052 | | executing | 0.000009 | | Copying to tmp table | 0.000114 | | Sending data | 0.000028 | So I guess what MySQL do when the "order by null" added,it does not use filesort algorithm,maybe when it creates the tmp table,it uses index as well,and then use the index to do group by operation,when completed,it just read result from the table rows and does not sort the result. But my original opinion is that MySQL can use quicksort to sort the items and then do group by,so the result will be sorted as well. Any opinion appreciated,thanks.

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• IIS_IUSRS group missing

  - by Raymond

  I am getting a 500.19 error when going to my site. I've tried to change the permissions on the directory but for some reason since about 2hrs ago the IIS_IUSRS group is completely gone now. I think I messed it up, how can I fix this? Update: I found the group, it just wasn't added to the inetpub folder, but now when I go to the website: www.example.com it forces you to login. I'm new to this web admin think I would GREATLY appreciate any help.

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• vsftpd restrict local users to home and group directories

  - by wag2639

  i've got vsftpd install on an ubuntu server 9.10 i can use chroot to restrict users to their own home directories but i also want to give them access to a group shared folder for example, users foo1 and foo2 are local users in the group foos i want foo1 to have access to /home/foo1 and /svr/foos and foo2 to have access to /home/foo2 and /svr/foos other notes: using pam and enforce local user ssl already tried mount --bind but it does weird permissions when you try to mount bind multiple users to the same

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• Add group rwx permissions to a folder

  - by Jasie

  I have a folder named docs, how do I add rwx permissions for group devs to docs? I tried: chmod -R g+rwx docs but I don't know where to specify that it's the devs group I want to grant permissions for.

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• Software for network hardware asset management, quite big problem!

  - by Parsa

  Not an issue for a small network, but becomes a pain when it grows. How can I track what ever happens to my network's hardware (repairs, upgrades, whatever) if I don't want to dig into loads of Excel and Access files? UPDATE: Looks like it's called inventory or asset management

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• SQL Server 2008 R2 and copy-only default value in SQL Server Management Studio

  - by user102718

  We are using Tivoli Storage Manager for taking backups of the database but sometimes our consultants need to take separate backup copies of the database using Management Studio. If they forget to mark the "copy-only" flag in Management Studio they will mess up the Tivoli's backups (we are running our databases in FULL-recovery mode). Is there a way to set the default value of the Copy-Only flag to true in the Management Studio's "Back Up Database"-window?

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