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• Silverlight Cream for February 13, 2011 -- #1046

  - by Dave Campbell

  In this Issue: Loek van den Ouweland, Colin Eberhardt, Rudi Grobler, Joost van Schaik, Mike Taulty(-2-, -3-), Deborah Kurata, David Kelley, Peter Foot, Samuel Jack(-2-), and WindowsPhoneGeek(-2-). Above the Fold: Silverlight: "Silverlight Simple MVVM Commanding" Deborah Kurata WP7: "WP7 CustomInputPrompt control with Cancel button" WindowsPhoneGeek Expression Blend: "Silverlight Templated Image Button with two images" Loek van den Ouweland Shoutouts: Dave Campbell posted a write-up about the project he's on and the use of Sterling: Sterling Object-Oriented Database for ISO 1.0 Released!... Also see Jeremy Likness' post on the 1.0 release: Sterling Object-Oriented Database 1.0 RTM Not necessarily Silverlight, but darn cool, a great control by Sasha Barber: WPF : A Weird 3d based control snoutholder announced new content: Windows Phone 7 QuickStarts Live! From SilverlightCream.com: Silverlight Templated Image Button with two images Loek van den Ouweland has a video tutorial up for creating an ImageButton with a hover state... Expression Blend coolness, and check out the external links he has to their training site. Windows Phone 7 Performance Measurements – Emulator vs. Hardware Colin Eberhardt's latest is a popular post comparing performance metrics between the WP7 emulator and a real device. Mileage may vary, but I'm pretty sure the overall results are conculsive, and should help the way you view your app as you're building in the emulator. WP7: WebClient vs HttpWebRequest Rudi Grobler's latest is a discussion of WebClient and HttpWebRequest, gives coding examples of each plus discussion of why you may choose one over the other... and pay attention to his comment about mobile providers. A Blendable Windows Phone 7 / Silverlight clipping behavior Joost van Schaik posted this WP7/Silverlight clipping behavior he developed because all the other solutions were not blendable. Another really useful piece of code from Joost! Blend Bits 22–Being Stylish Mike Taulty has 3 more episodes in his Blend Bits series... first up is on one Styles... explicit, implicit, inheriting... you name it, he's covering it! Blend Bits 23–Templating Part 1 MIke Taulty then has the beginning of a series within his Blend Bits series on Templating. This is something you just have to either bite the bullet and go with Blend to do, or consume someone else's work. Mike shows us how to do it ourself by tweaking the visual aspects of a checkbox Blend Bits 24–Templating Part 2 In part 2 of the Templating series, Mike Taulty digs deeper into Blend and cracks open the Listbox control to take a bunch of the inner elements out for a spin... fun stuff and great tutorial, Mike! Silverlight Simple MVVM Commanding Deborah Kurata has another great MVVM post up... if you don't have your head wrapped around commanding yet, this is a good place to start that process... VB and C# as always. App Development for Windows Phone 7 101 David Kelley goes through the basics of producing a WP7 app both from the Silverlight and XNA side... good info and good external links to get you going. Copyable TextBlock for Windows Phone Peter Foot takes a look at the Copy/Paste functionality in WP7 and how to apply it to a TextBlock... which is NOT an out-of-the-box solution. How to deploy to, and debug, multiple instances of the Windows Phone 7 emulator Samuel Jack has a couple posts up this week... first is this clever one on running multiple copies of the emulator at once... too cool for debugging a multi-player game! Multi-player enabling my Windows Phone 7 game: Day 3 – The Server Side Samuel Jack's latest is a detailed look at his day 3 adventure of taking his multi-player game to WP7... lots of information and external links... what do you say, give him another day? :) WP7 CustomInputPrompt control with Cancel button WindowsPhoneGeek has a couple more posts up... first is this "CustomInputPrompt" control based off the InputPrompt from Coding4Fun. Implementing Windows Phone 7 DataTemplateSelector and CustomDataTemplateSelector In his latest post, WindowsPhoneGeek writes a DataTemplateSelector to allow different data templates for different list elements based on the type of the element. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Why your Netapp is so slow...

  - by Darius Zanganeh

  Have you ever wondered why your Netapp FAS box is slow and doesn't perform well at large block workloads?  In this blog entry I will give you a little bit of information that will probably help you understand why it’s so slow, why you shouldn't use it for applications that read and write in large blocks like 64k, 128k, 256k ++ etc..  Of course since I work for Oracle at this time, I will show you why the ZS3 storage boxes are excellent choices for these types of workloads. Netapp’s Fundamental Problem The fundamental problem you have running these workloads on Netapp is the backend block size of their WAFL file system.  Every application block on a Netapp FAS ends up in a 4k chunk on a disk. Reference:  Netapp TR-3001 Whitepaper Netapp has proven this lacking large block performance fact in at least two different ways. They have NEVER posted an SPC-2 Benchmark yet they have posted SPC-1 and SPECSFS, both recently. In 2011 they purchased Engenio to try and fill this GAP in their portfolio. Block Size Matters So why does block size matter anyways?  Many applications use large block chunks of data especially in the Big Data movement.  Some examples are SAS Business Analytics, Microsoft SQL, Hadoop HDFS is even 64MB! Now let me boil this down for you.  If an application such MS SQL is writing data in a 64k chunk then before Netapp actually writes it on disk it will have to split it into 16 different 4k writes and 16 different disk IOPS.  When the application later goes to read that 64k chunk the Netapp will have to again do 16 different disk IOPS.  In comparison the ZS3 Storage Appliance can write in variable block sizes ranging from 512b to 1MB.  So if you put the same MSSQL database on a ZS3 you can set the specific LUNs for this database to 64k and then when you do an application read/write it requires only a single disk IO.  That is 16x faster!  But, back to the problem with your Netapp, you will VERY quickly run out of disk IO and hit a wall.  Now all arrays will have some fancy pre fetch algorithm and some nice cache and maybe even flash based cache such as a PAM card in your Netapp but with large block workloads you will usually blow through the cache and still need significant disk IO.  Also because these datasets are usually very large and usually not dedupable they are usually not good candidates for an all flash system.  You can do some simple math in excel and very quickly you will see why it matters.  Here are a couple of READ examples using SAS and MSSQL.  Assume these are the READ IOPS the application needs even after all the fancy cache and algorithms.   Here is an example with 128k blocks.  Notice the numbers of drives on the Netapp! Here is an example with 64k blocks You can easily see that the Oracle ZS3 can do dramatically more work with dramatically less drives.  This doesn't even take into account that the ONTAP system will likely run out of CPU way before you get to these drive numbers so you be buying many more controllers.  So with all that said, lets look at the ZS3 and why you should consider it for any workload your running on Netapp today.  ZS3 World Record Price/Performance in the SPC-2 benchmark ZS3-2 is #1 in Price Performance $12.08ZS3-2 is #3 in Overall Performance 16,212 MBPS Note: The number one overall spot in the world is held by an AFA 33,477 MBPS but at a Price Performance of $29.79.  A customer could purchase 2 x ZS3-2 systems in the benchmark with relatively the same performance and walk away with $600,000 in their pocket.

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• Evaluating Solutions to Manage Product Compliance? Don’t Wait Much Longer

  - by Evelyn Neumayr

  By Kerrie Foy, Director PLM Product Marketing, Oracle Depending on severity, product compliance issues can cause various problems from run-away budgets to business closures. But effective policies and safeguards can create a strong foundation for innovation, productivity, market penetration and competitive advantage. If you’ve been putting off a systematic approach to product compliance, it is time to reconsider that decision. Why now?  No matter what industry, companies face a litany of worldwide and regional regulations that require proof of product compliance and environmental friendliness for market access.  For example, Restriction of Hazardous Substances (RoHS), a regulation that restricts the use of six dangerous materials used in the manufacture of electronic and electrical equipment, was originally adopted by the European Union in 2003 for implementation in 2006 and has evolved over time through various regional versions for North America, China, Japan, Korea, Norway and Turkey. In addition, the RoHS directive allowed for material exemptions used in Medical Devices, but that exemption ends in 2014. Additional regulations worth watching are the Battery Directive, Waste Electrical and Electronic Equipment (WEEE), and Registration, Evaluation, Authorization and Restriction of Chemicals (REACH) directives. Additional regulations are expected from organizations such as the Food and Drug Administration in the US and similar organizations elsewhere. Meeting compliance requirements and also successfully investing in eco-friendly designs can be a major challenge. It may involve transforming business models, go-to-market strategies, supply networks, quality assurance policies and compliance processes.  Without a single source of truth for product data and without proper processes in place, ensuring product compliance burgeons into a crushing task that is cost-prohibitive and overwhelming.  However, the risk to consumer goodwill and satisfaction, revenue, business continuity, and market potential is too great not to solve the compliance challenge. Companies are beginning to adapt and thrive by implementing systematic approaches to product compliance that are more than functional bandages, they are revenue-generating engines. Consider working with Oracle to help you address your compliance needs. Many of the world’s most innovative leaders and pioneers are leveraging Oracle’s Agile Product Lifecycle Management (PLM) portfolio of enterprise applications to manage the product value chain, centralize product data, automate processes, and launch more eco-friendly products to market faster.   Particularly, the Agile Product Governance & Compliance (PG&C) solution provides out-of-the-box functionality to integrate actionable regulatory information into the enterprise product record from the ideation to the disposal/recycling phase.  Agile PG&C is a comprehensive solution that makes product compliance per corporate initiatives and regulations more reliable and efficient. Throughout product lifecycles, use the solution to support full material disclosures, gain rapid visibility into non-compliance issues, efficiently manage declarations with your suppliers, feed compliance data into a corrective action if a product must be changed, and swiftly satisfy audits by showing all due diligence tracked in one solution. Given the compounding regulation and consumer focus on urgent environmental issues, now is the time to act. Implementing an enterprise-wide systematic approach to product compliance is a competitive investment. From the start, Agile PG&C enables companies to confidently design for compliance and sustainability, reduce the cost of compliance, minimize the risk of business interruption, deliver responsible products, and inspire new innovation.  Don’t wait any longer! To find out more about Agile Product Governance & Compliance download the data sheet, contact your sales representative, or call Oracle at 1-800-633-0738.

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• Using 3G/UMTS in Mauritius

  After some conversation, threads in online forum and mailing lists I thought about writing this article on how to setup, configure and use 3G/UMTS connections on Linux here in Mauritius. Personally, I can only share my experience with Emtel Ltd. but try to give some clues about how to configure Orange as well. Emtel 3G/UMTS surf stick Emtel provides different surf sticks from Huawei. Back in 2007, I started with an E220 that wouldn't run on Windows Vista either. Nowadays, you just plug in the surf stick (ie. E169) and usually the Network Manager will detect the new broadband modem. Nothing to worry about. The Linux Network Manager even provides a connection profile for Emtel here in Mauritius and establishing the Internet connection is done in less than 2 minutes... even quicker. Using wvdial Old-fashioned Linux users might not take Network Manager into consideration but feel comfortable with wvdial. Although that wvdial is primarily used with serial port attached modems, it can operate on USB ports as well. Following is my configuration from /etc/wvdial.conf: [Dialer Defaults]Phone = *99#Username = emtelPassword = emtelNew PPPD = yesStupid Mode = 1Dial Command = ATDT[Dialer emtel]Modem = /dev/ttyUSB0Baud = 3774000Init2 = ATZInit3 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0Init4 = AT+cgdcont=1,"ip","web"ISDN = 0Modem Type = Analog Modem The values of user name and password are optional and can be configured as you like. In case that your SIM card is protected by a pin - which is highly advised, you might another dialer section in your configuration file like so: [Dialer pin]Modem = /dev/ttyUSB0Init1 = AT+CPIN=0000 This way you can "daisy-chain" your command to establish your Internet connection like so: wvdial pin emtel And it works auto-magically. Depending on your group assignments (dialout), you might have to sudo the wvdial statement like so: sudo wvdial pin emtel Orange parameters As far as I could figure out without really testing it myself, it is also necessary to set the Access Point (AP) manually with Orange. Well, although it is pretty obvious a lot of people seem to struggle. The AP value is "orange". [Dialer orange]Modem = /dev/ttyUSB0Baud = 3774000Init2 = ATZInit3 = ATQ0 V1 E1 S0=0 &C1 &D2 +FCLASS=0Init4 = AT+cgdcont=1,"ip","orange"ISDN = 0Modem Type = Analog Modem And you are done. Official Linux support from providers It's just simple: Forget it! The people at the Emtel call center are completely focused on the hardware and Mobile Connect software application provided by Huawei and are totally lost in case that you confront them with other constellations. For example, my wife's netbook has an integrated 3G/UMTS modem from Ericsson. Therefore, no need to use the Huawei surf stick at all and of course we use the existing software named Wireless Manager instead of. Now, imagine to mention at the help desk: "Ehm, sorry but what's Mobile Connect?" And Linux after all might give the call operator sleepless nights... Who knows? Anyways, I hope that my article and configuration could give you a helping hand and that you will be able to connect your Linux box with 3G/UMTS surf sticks here in Mauritius.

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• LibGDX Box2D Body and Sprite AND DebugRenderer out of sync

  - by Free Lancer

  I am having a couple issues with Box2D bodies. I have a GameObject holding a Sprite and Body. I use a ShapeRenderer to draw an outline of the Body's and Sprite's bounding boxes. I also added a Box2DDebugRenderer to make sure everything's lining up properly. My problem is the Sprite and Body at first overlap perfectly, but as I turn the Body moves a bit off the sprite then comes back when the Car is facing either North or South. Here's an image of what I mean: (Not sure what that line is, first time to show up) BLUE is the Body, RED is the Sprite, PURPLE is the Box2DDebugRenderer. Also, you probably noticed a purple square in the top right corner. Well that's the Car drawn by the Box2D Debug Renderer. I thought it might be the camera but I've been playing with the Cameras for hours and nothing seems to work. All give me weird results. Here's my code: Screen: public void show() { // --------------------- SETUP ALL THE CAMERA STUFF ------------------------------ // battleStage = new Stage( 720, 480, false ); // Setup the camera. In Box2D we operate on a meter scale, pixels won't do it. So we use // an Orthographic camera with a Viewport of 24 meters in width and 16 meters in height. battleStage.setCamera( new OrthographicCamera( CAM_METER_WIDTH, CAM_METER_HEIGHT ) ); battleStage.getCamera().position.set( CAM_METER_WIDTH / 2, CAM_METER_HEIGHT / 2, 0 ); // The Box2D Debug Renderer will handle rendering all physics objects for debugging debugger = new Box2DDebugRenderer( true, true, true, true ); //debugCam = new OrthographicCamera( CAM_METER_WIDTH, CAM_METER_HEIGHT ); } public void render(float delta) { // Update the Physics World, use 1/45 for something around 45 Frames/Second for mobile devices physicsWorld.step( 1/45.0f, 8, 3 ); // 1/45 for devices // Set the Camera matrices and clear the screen Gdx.gl.glClear(GL10.GL_COLOR_BUFFER_BIT); battleStage.getCamera().update(); // Draw game objects here battleStage.act(delta); battleStage.draw(); // Again update the Camera matrices and call the debug renderer debugCam.update(); debugger.render( physicsWorld, debugCam.combined); // Vehicle handles its own interaction with the HUD // update all Actors movements in the game Stage hudStage.act( delta ); // Draw each Actor onto the Scene at their new positions hudStage.draw(); } Car: (extends Actor) public Car( Texture texture, float posX, float posY, World world ) { super( "Car" ); mSprite = new Sprite( texture ); mSprite.setSize( WIDTH * Consts.PIXEL_METER_RATIO, HEIGHT * Consts.PIXEL_METER_RATIO ); mSprite.setOrigin( mSprite.getWidth()/2, mSprite.getHeight()/2); // set the origin to be at the center of the body mSprite.setPosition( posX * Consts.PIXEL_METER_RATIO, posY * Consts.PIXEL_METER_RATIO ); // place the car in the center of the game map FixtureDef carFixtureDef = new FixtureDef(); mBody = Physics.createBoxBody( BodyType.DynamicBody, carFixtureDef, mSprite ); } public void draw() { mSprite.setPosition( mBody.getPosition().x * Consts.PIXEL_METER_RATIO, mBody.getPosition().y * Consts.PIXEL_METER_RATIO ); mSprite.setRotation( MathUtils.radiansToDegrees * mBody.getAngle() ); // draw the sprite mSprite.draw( batch ); } Physics: (Create the Body) public static Body createBoxBody( final BodyType pBodyType, final FixtureDef pFixtureDef, Sprite pSprite ) { float pRotation = 0; float pWidth = pSprite.getWidth(); float pHeight = pSprite.getHeight(); final BodyDef boxBodyDef = new BodyDef(); boxBodyDef.type = pBodyType; boxBodyDef.position.x = pSprite.getX() / Consts.PIXEL_METER_RATIO; boxBodyDef.position.y = pSprite.getY() / Consts.PIXEL_METER_RATIO; // Temporary Box shape of the Body final PolygonShape boxPoly = new PolygonShape(); final float halfWidth = pWidth * 0.5f / Consts.PIXEL_METER_RATIO; final float halfHeight = pHeight * 0.5f / Consts.PIXEL_METER_RATIO; boxPoly.setAsBox( halfWidth, halfHeight ); // set the anchor point to be the center of the sprite pFixtureDef.shape = boxPoly; final Body boxBody = BattleScreen.getPhysicsWorld().createBody(boxBodyDef); boxBody.createFixture(pFixtureDef); } Sorry for all the code and long description but it's hard to pin down what exactly might be causing the problem.

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• Configuring Multiple Instances of MySQL in Solaris 11

  - by rajeshr

  Recently someone asked me for steps to configure multiple instances of MySQL database in an Operating Platform. Coz of my familiarity with Solaris OE, I prepared some notes on configuring multiple instances of MySQL database on Solaris 11. Maybe it's useful for some: If you want to run Solaris Operating System (or any other OS of your choice) as a virtualized instance in desktop, consider using Virtual Box. To download Solaris Operating System, click here. Once you have your Solaris Operating System (Version 11) up and running and have Internet connectivity to gain access to the Image Packaging System (IPS), please follow the steps as mentioned below to install MySQL and configure multiple instances: 1. Install MySQL Database in Solaris 11 $ sudo pkg install mysql-51 2. Verify if the mysql is installed: $ svcs -a | grep mysql Note: Service FMRI will look similar to the one here: svc:/application/database/mysql:version_51 3. Prepare data file system for MySQL Instance 1 zfs create rpool/mysql zfs create rpool/mysql/data zfs set mountpoint=/mysql/data rpool/mysql/data 4. Prepare data file system for MySQL Instance 2 zfs create rpool/mysql/data2 zfs set mountpoint=/mysql/data rpool/mysql/data2 5. Change the mysql/datadir of the MySQL Service (SMF) to point to /mysql/data $ svcprop mysql:version_51 | grep mysql/data $ svccfg -s mysql:version_51 setprop mysql/data=/mysql/data 6. Create a new instance of MySQL 5.1 (a) Copy the manifest of the default instance to temporary directory: $ sudo cp /lib/svc/manifest/application/database/mysql_51.xml /var/tmp/mysql_51_2.xml (b) Make appropriate modifications on the XML file $ sudo vi /var/tmp/mysql_51_2.xml - Change the "instance name" section to a new value "version_51_2" - Change the value of property name "data" to point to the ZFS file system "/mysql/data2" 7. Import the manifest to the SMF repository: $ sudo svccfg import /var/tmp/mysql_51_2.xml 8. Before starting the service, copy the file /etc/mysql/my.cnf to the data directories /mysql/data & /mysql/data2. $ sudo cp /etc/mysql/my.cnf /mysql/data/ $ sudo cp /etc/mysql/my.cnf /mysql/data2/ 9. Make modifications to the my.cnf in each of the data directories as required: $ sudo vi /mysql/data/my.cnf Under the [client] section port=3306 socket=/tmp/mysql.sock ---- ---- Under the [mysqld] section port=3306 socket=/tmp/mysql.sock datadir=/mysql/data ----- ----- server-id=1 $ sudo vi /mysql/data2/my.cnf Under the [client] section port=3307 socket=/tmp/mysql2.sock ----- ----- Under the [mysqld] section port=3307 socket=/tmp/mysql2.sock datadir=/mysql/data2 ----- ----- server-id=2 10. Make appropriate modification to the startup script of MySQL (managed by SMF) to point to the appropriate my.cnf for each instance: $ sudo vi /lib/svc/method/mysql_51 Note: Search for all occurences of mysqld_safe command and modify it to include the --defaults-file option. An example entry would look as follows: ${MySQLBIN}/mysqld_safe --defaults-file=${MYSQLDATA}/my.cnf --user=mysql --datadir=${MYSQLDATA} --pid=file=${PIDFILE} 11. Start the service: $ sudo svcadm enable mysql:version_51_2 $ sudo svcadm enable mysql:version_51 12. Verify that the two services are running by using: $ svcs mysql 13. Verify the processes: $ ps -ef | grep mysqld 14. Connect to each mysqld instance and verify: $ mysql --defaults-file=/mysql/data/my.cnf -u root -p $ mysql --defaults-file=/mysql/data2/my.cnf -u root -p Some references for Solaris 11 newbies Taking your first steps with Solaris 11 Introducing the basics of Image Packaging System Service Management Facility How To Guide For a detailed list of official educational modules available on Solaris 11, please visit here For MySQL courses from Oracle University access this page.

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• New Training and Support Center Coming Soon!

  - by Ruth

  The CRM On Demand Training and Support Center is getting a face lift. In May 2010 we will unveil the new and improved layout, look and feel, and even some new content. Some of you told us loud and clear that you wanted an easier way to find our training courses and other important information. Well, here you are: Immediately you see the look and feel has changed and things have moved around a bit. You may ask, "How can I find the training catalog? Service requests? Downloads?" There are a few ways to find what you're looking for. You may use the search box to find training, quick guides, downloads, best practices, FAQs and more. You may also click the tabs or links in the blue bar, like Browse Training, to browse other documents and information. Here is a brief outline of the tabs and links that will help as you navigate this new tool: The Support tab provides alerts and notifications specific to your application environment. The Get Started tab is organized by role and contains links to resources aimed at helping you get the most out of your first 30 days with CRM On Demand. The Learn More tab outlines information in key topic areas, like administration, integration, and reports. Go to this tab to get the resources you need to move beyond the basics. The Release Information tab contains information specific to the current and upcoming releases of CRM On Demand. Access this tab to learn about and prepare for upgrades to your CRM On Demand application. The Best Practices tab contains a compilation of knowledge gained by experts that work with CRM On Demand day in and day out. Access this knowledge to benefit from their vast experience. The Communities tab offers connections to others in the CRM On Demand community through forums, communities, blogs, and more. The Browse training link opens the training catalog.Take a look at the instructor-led training, Webinars, quick guides, use cases, and tools available to you. The Browse Knowledge link takes you to our knowledge base where you can get answers to frequently asked questions. The Submit a Service Request link directs you to My Oracle Support where you can log a service request. The steps in that process have not changed. The Web Services Library provides simple APIs and a link to Oracle Sample Code where you can get samples that can help you build custom integrations. The Add-On Applications link allows access to our downloadable applications that allow you to extend the functionality of CRM On Demand. The Templates and Tools link provides access to resources that can help you design and build CRM On Demand to meet your company's specific needs. A lot has changed and I know it is a lot to take in. To help you out, we have a printable quick guide that you can use during this transition. As always, let us know what you think: [email protected].

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• Meet Thomas, the Most Innovational person in Oracle Direct EMEA of Q1

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Thomas was voted, by his peers,  the most Innovational person in Oracle Direct EMEA of Q1, the first quarter of this fiscal! Thomas, a Business Development Consultant at Oracle Direct’s Applications Team, taught himself how to use and leverage the power of social engagement consistent with Oracle’s Social Media Policy.  From these learning's he provided both his and other applications teams in Dublin with huge amounts of training and has presented his findings to the teams on more than one occasion. It is important to recognise that this isn't just a great idea....it actually works! The results speak for themselves. Thomas is engaging with customers and prospects via their preferred channel of communication and creating a strong personal social brand. We congratulate Thomas for his efforts of raising Social Media to the next level within Business Development Group. He put a lot of work into Social Selling, as one of the first within the BDG and set the example for a new innovative approach on how to sell anno 2013. He deserves to be recognized for this. His contribution to social media has been a great inspiration for all Business Development Consultants or Business Relationship Consultants. He knows what he talks about and has great conversion rates out of his social media campaigns. And he doesn't mind sharing his knowledge with everybody. Great effort in searching for new ways of communication and social selling. Thomas has shown great initiative towards leveraging the social media and networks (twitter, linkedin) to find new business opportunities in a previously way. He has shown great out-of-the-box thinking while addressing new companies and prospects and has shared those experiences and ideas to help his colleagues use the same approach. This included a presentation, informational emails and a general helpful attitude from him. He also shared his success stories from his innovational approach.  Thomas is showing initiative with an innovative and fresh character, truly helping people to try something new  with a focus on selling across channels and working for the CRM team which is focused on selling social. We think the way Thomas positions social, by using social is innovative and inspirational. What better way to tell your clients do social, by engaging with them on a social platform? Going always the extra mile, we believe, that Thomas Brits, is an innovator from the day he walked into Oracle Direct. The way Thomas operates on the work floor by introducing new ideas to find the best opportunities as possible shows he runs the extra mile for coming up with new ideas around how to engage with customers more efficiently for instance via Social Media. Thomas also organises power hours/days for the team. He is the best! /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• MySQL Cluster 7.3: On-Demand Webinar and Q&A Available

  - by Mat Keep

  The on-demand webinar for the MySQL Cluster 7.3 Development Release is now available. You can learn more about the design, implementation and getting started with all of the new MySQL Cluster 7.3 features from the comfort and convenience of your own device, including: - Foreign Key constraints in MySQL Cluster - Node.js NoSQL API  - Auto-installation of higher performance distributed, clusters We received some great questions over the course of the webinar, and I wanted to share those for the benefit of a broader audience. Q. What Foreign Key actions are supported: A. The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL Q. Where are Foreign Keys implemented, ie data nodes or SQL nodes? A. They are implemented in the data nodes, therefore can be enforced for both the SQL and NoSQL APIs Q. Are they compatible with the InnoDB Foreign Key implementation? A. Yes, with the following exceptions: - InnoDB doesn’t support “No Action” constraints, MySQL Cluster does - You can choose to suspend FK constraint enforcement with InnoDB using the FOREIGN_KEY_CHECKS parameter; at the moment, MySQL Cluster ignores that parameter. - You cannot set up FKs between 2 tables where one is stored using MySQL Cluster and the other InnoDB. - You cannot change primary keys through the NDB API which means that the MySQL Server actually has to simulate such operations by deleting and re-adding the row. If the PK in the parent table has a FK constraint on it then this causes non-ideal behaviour. With Restrict or No Action constraints, the change will result in an error. With Cascaded constraints, you’d want the rows in the child table to be updated with the new FK value but, the implicit delete of the row from the parent table would remove the associated rows from the child table and the subsequent implicit insert into the parent wouldn’t reinstate the child rows. For this reason, an attempt to add an ON UPDATE CASCADE where the parent column is a primary key will be rejected. Q. Does adding or dropping Foreign Keys cause downtime due to a schema change? A. Nope, this is an online operation. MySQL Cluster supports a number of on-line schema changes, ie adding and dropping indexes, adding columns, etc. Q. Where can I see an example of node.js with MySQL Cluster? A. Check out the tutorial and download the code from GitHub Q. Can I use the auto-installer to support remote deployments? How about setting up MySQL Cluster 7.2? A. Yes to both! Q. Can I get a demo Check out the tutorial. You can download the code from http://labs.mysql.com/ Go to Select Build drop-down box Q. What is be minimum internet speen required for Geo distributed cluster with synchronous replication? A. if you're splitting you cluster between sites then we recommend a network latency of 20ms or less. Alternatively, use MySQL asynchronous replication where the latency of your WAN doesn't impact the latency of your reads/writes. Q. Where you can one learn more about the PayPal project with MySQL Cluster? A. Take a look at the following - you'll find press coverage, a video and slides from their keynote presentation  So, if you want to learn more, listen to the new MySQL Cluster 7.3 on-demand webinar  MySQL Cluster 7.3 is still in the development phase, so it would be great to get your feedback on these new features, and things you want to see!

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• Is SugarCRM really adequate for custom development (or adequate at all)? [closed]

  - by dukeofgaming

  Have you used SugarCRM for custom development successfully?, if so, have you done it programmatically or through the Module Builder? Were you successful? If not, why? I used SugarCRM for a project about two years ago, I ran into errors from the very installation, having to hack the actual installation file to deploy the software in the server and other erros that I can't recall now. Two years after, I'm picking it up for a project once again. I'm feeling like I should have developed the whole thing from scratch myself. Some examples: I couldn't install it in the server (again). I had to install it locally, then copy the files and database over to the server and manually edit the config file. Constantly getting deployment errors from the module builder. One reason is SugarCRM keeps creating a record in the upgrade_history table for a file that does not exist, I keep deleting such record and it keeps coming back corrupt. I get other deployment errors, but have not figured them out. then I have to rollback all files and database to try again. I deleted a custom module with relationships, the relationships stayed in the other modules and cannot be deleted anymore, PHP warnings all over the place. Quick create for custom modules does not appear, hack needed. Its whole cache directory is a joke, permanent data/files are stored there. The module builder interface disappears required fields. Edit the wrong thing, module builder won't deploy again, then pray Quick Repair and/or Rebuild Relationships do the trick. My impression of SugarCRM now is that, regardless of its pretty exterior and apparent functionality, it is a very low quality piece of software. This even scared me more: http://amplicate.com/hate/sugarcrm; a quote: I wis this info had been available when I tried to implement it 2 years ago... I searched high and low and the only info I found was positive. Yes, it's a piece of crap. The community edition was full of bugs... nothing worked. Essentially I got fired for implementing it. I'm glad though, because now I work for myself, am much happier and make more money... so, I should really thank SugarCRM for sucking so much I guess! I figured that perhaps some of you have had similar experiences, and have either sticked with SugarCRM or moved on to another solution. I'm very interested in knowing what your resolutions were -or your current situations are- to make up my own mind, since the project I'm working on is long term and I'm feeling SugarCRM will be more an obstacle than an aid. After further failed attempts to continue using this software I continued to stumble upon dead-ends when using the module editor, I could only recover from this errors by using version control. We are now moving on to a custom implementation using Symfony; perhaps if we were using it with its out-of-the-box modules we would have sticked with it.

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• Motorola Droid App Recommendations

  - by Brian Jackett

  Just as a disclaimer, the views and opinions expressed in this post are solely my own and I’m not getting paid or compensated for anything.     Ok, so I’m one of the crazy few who went out and bought a Droid the week it was released a few months back.  The Motorola Droid was a MAJOR upgrade in phone capabilities for me as my previous phone had no GPS, no web access, limited apps, etc.  I now use my Droid for so much of my life from work to personal to community based events.  Since I’ve been using my Droid for awhile, a number of friends (@toddklindt, @spmcdonough, @jfroushiii, and many more) who later got a Droid asked me which apps I recommended.  While there are a few sites on the web listing out useful Android apps, here’s my quick list (with a few updates since first put together.) Note: * denotes a highly recommended app     Android App Recommendations for Motorola Droid (Updated after 2.1 update) RemoteDroid – install a thin client on another computer and Droid becomes mouse pad / keyboard, control computer remotely PdaNet – free version allows tethering (only to HTTP, no HTTPS) without paying extra monthly charge.  A paid version allows HTTPS access. SportsTap – keep track of about a dozen sports, favorite teams, etc *Movies – setup favorite theaters, find movie times, buy tickets, etc WeatherBug elite – paid app, but gives weather alerts, 4 day forecast, etc.  Free version also exists.  (Update: Android 2.1 offers free weather app, but I still prefer WeatherBug.) *Advanced Task Killer – manually free up memory and kill apps not needed Google Voice – have to have a Google Voice account to really use, but allows visual voice mail, sending calls to specific phones, and too many other things to list AndroZip – access your phone memory like a file system Twidroid – best Twitter client I’ve found so far, but personal preference varies.  I’m using free version and suits me just fine. Skype (beta) – I only use this to send chat messages, not sure how/if phone calls works on this. (Update: Skype Mobile app just released, but uninstalled after few days as it kept launching in background and using up memory when not wanted.) *NewsRob – RSS reader syncs to Google Reader.  I use this multiple times a day, excellent app. (Update: this app does ask for your Google username and password, so security minded folks be cautioned.) ConnectBot – don’t use often myself, but allows SSH into remote computer.  Great if you have a need for remote manage server. Speed Test – same as the online website, allows finding upload/download speeds. WiFinder – store wifi preferences and find wifi spots in area. TagReader – simple Microsoft Tag Reader, works great. *Google Listen – audible podcast catcher that allows putting items into a queue, sync with Google Reader RSS, etc. I personally love this app which has now replaced the iPod I used to use in my car, but have heard mixed reviews from others. Robo Defense – (paid app) tower defense game but with RPG elements to upgrade towers over lifetime playing. I’ve never played FieldRunners but I’m told very similar in offering. Nice distraction when in airport or have some time to burn. Phit Droid 3rd Edition – drag and drop block shapes into a rectangle box, simple game to pass the time with literally 1000s of levels. Note this game has been updated dozens of times with numerous editions so unsure exactly which are still on the market. Google Sky Map – impress your friends by holding Droid up to sky and viewing constellations using Droid screen. wootCheck Lite – check up on daily offerings on Woot.com and affiliated wine, sellout, shirt, and kids sites.   Side notes: I’ve seen that Glympse and TripIt have recently come out with Android apps.  I’ve installed but haven’t gotten to use either yet, but I hear good things.  Will try out on 2 upcoming trips in May and update with impressions.         -Frog Out   Image linked from http://images.tolmol.com/images/grpimages/200910191814100_motorola-droid.gif

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• Oracle Announces Leading ISV Integration With Oracle Sales and Marketing Cloud Service

  - by Richard Lefebvre

  More Than 100 ISVs, including Big Machines, Marketo and Xactly, now Provide Integrated Offerings to Help Maximize Sales and Single Customer Viewpoint Demonstrating its continued commitment to business value via open standards and the cloud, Oracle today announced that more than 100 leading ISVs are integrating in the cloud with Oracle Sales and Marketing Cloud Service, a service available through Oracle Cloud. For the first time Oracle Sales and Marketing Cloud Service users can choose from a wide array of directly integrated third-party solutions, providing a new level of choice, seamless deployment and single view of customers with preferred implementations. Top partners, including ActivePrime, Avaya, BigMachines, Box, Brainshark, Callidus Software, CirrusPath, Clicktools, CRMIT, DBSync, EchoSign from Adobe, Eloqua, Fliptop, FPX, HarQen, HubSpot, iHance, InsideSales.com, InsideView, Interactive Intelligence, Lingotek, LinkPoint360, Marketo, Nuance, PerspecSys, Postcode Anywhere, Revegy, salesElement, StrikeIron, upsourceIT, White Springs, X+1 and Xactly, have announced their availability and integration today. By integrating with Oracle Sales and Marketing Cloud Service, ISV solutions can easily be leveraged by customersBy choosing Oracle Sales and Marketing Cloud Service as a sales platform, customers will continue to have complete choice of their own quoting, lead management and sales methodology solutions and it will all be pre-integrated with Oracle Sales and Marketing Cloud Service. With demonstrable integration fusing standards-based technologies, such as SOAP web services, Oracle Sales and Marketing Cloud Service customers choosing ISV integrations will also benefit from familiar ease-of-use and the Oracle Sales and Marketing Cloud ervice user interface, including buttons, links and custom objects for a rich user experience. ISV integration with Oracle Sales and Marketing Cloud Service also enables on-demand contextual data exchange capabilities, linking Oracle Sales and Marketing Cloud Service business data with third-party application data for a complete CRM view. ISVs building robust, repeatable integrations with Oracle Sales and Marketing Cloud Service can begin the process of achieving Oracle Validated Integration, an Oracle PartnerNetwork program that recognizes Oracle partner solutions with proven integration to Oracle Applications. ISVs can learn more about Oracle Validated Integration    here. For customers, Oracle Validated Integration means that a partner’s integration has been tested and validated as functionally and technically sound, that the partner solution is integrated with Oracle Sales and Marketing Cloud Service in a reliable, standardized way, and that the integration operates and performs as documented. Oracle Cloud provides a broad portfolio of Platform Services, Application Services, and Social Services, all on a subscription basis. Oracle Cloud delivers instant value and productivity for end users, administrators, and developers through functionally rich, integrated, secure, enterprise cloud services. Supporting Quotes “BigMachines is a leader in Configure, Price, and Quote solutions in the Cloud. Our solution delivers accurate quotes directly from an opportunity, integrated with the leading Oracle Sales and Marketing Cloud application from Oracle,” says John Pulling, Senior Vice President of Products at Big Machines. “Together, Big Machines and Oracle efficiently automate changes, enabling a faster, more efficient sales process for our joint customers.”   ”Modern marketing and sales must engage customers and prospects in real time across the web, email, social media, online and offline channels to understand where and how to allocate their budgets for maximum return,” said Srini Venkatesan, Senior VP, Products and Engineering at Marketo. “Alignment and integration with Oracle Sales and Marketing Cloud Service allows Marketo’s solutions to deliver innovative capabilities for sales and marketing to adapt and grow their business on the core Oracle platform for CRM.”   “Sales incentives are the best way to drive better performance. Well managed incentives improve the bottom line, particularly when combined with effective sales systems,” said Christopher Cabrera, president and CEO of Xactly Corporation. “With Oracle Sales and Marketing Cloud Service and Xactly working together, customers gain insight and efficiencies. The combination can create more effective compensation programs, while motivating sales to work to its full potential."   “The tremendous integration of leading ISVs with Oracle Sales and Marketing Cloud Service is a testament to the undeniable business value and demand from customers,” said Anthony Lye, SVP of Oracle CRM. “Oracle Sales and Marketing Cloud Service continues to define the industry, and we are proud to work with these leading ISVs to help users simultaneously maximize sales and revenue and extend their current deployments for a deeper and single customer viewpoint.” Supporting Resources Oracle Sales and Marketing Cloud Service Learn More About Oracle Cloud

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• Tablet design guide, Endeca patterns now available

  - by JuergenKress

  UX Direct, an Oracle program that offers consultants, partners, and customers the same scientifically proven and reusable user experience best practices that Oracle uses to build Oracle Applications, recently added links to a new design guide for creating tablet-based solutions for enterprise applications, and to the recently published Endeca User Interface Design Pattern Library. The tablet design guide is available from the UX Direct Home page. Tap the button under “Latest patterns & tools” for “Oracle Applications UX Tablet Guide.” It provides basic help for designers, developers, and project managers trying to approach tablet design and testing from an enterprise point of view. To hear what developers are saying about it, follow the links from this post on the User Experience Assistance blog. The newly released Endeca User Interface Design Pattern Library is also available from the UX Direct Home page and from a post on the User Experience Assistance blog. It describes principled ways to solve common user interface (UI) design problems related to search, faceted navigation, and discovery. The link between Simplified UI and Oracle UX strategy, plus content you can share on the cloud, ADf, tailoring, and more Simplified User Interface in Oracle Fusion Applications Fronts Oracle Cloud Offerings This new article on Simplified UI has just been posted on Usable Apps. Learn about the three themes - simplicity, mobility, and extensibility – that Simplified UI embodies. These same principles are guiding the development of the next generation of the Oracle user experience. Oracle's Applications User Experience Strategy: One Cloud User Experience, with Optimized UIs Where and How You Want This podcast from Misha Vaughan, Director, User Experience, is now available on the Oracle University Knowledge Center. It is available for partners and Oracle employees at this iLearning Link. Oracle Partner Builds User Experience That Hits Right Note for New Employees This new article on the Usable Apps website explores the experience of consultants at IntraSee as they implement a PeopleSoft onboarding process for Invesco, a global asset management company. The Feng Shui of Fusion This article in Oracle Scene is from Grant Ronald, Director of Product Management, on the Tools of Fusion: Oracle JDeveloper and Oracle ADF. Hands-On Workshop with Fusion Applications and ADF UX Desktop Design Patterns This post on the Voice of User Experience, or VoX, blog from Misha Vaughan describes a new kind of workshop for partners and a handful of internal Oracle sales folks on extending Oracle Fusion Applications and building custom applications with Application Development Framework (ADF) while maintaining the Oracle user experience. To learn more about the content that was delivered during this three-day workshop, visit the Usable Apps blog. Recent posts from a new blog series take a look at several of the topics discussed during the workshop. Applications User Experience Fundamentals Visual Design for any Enterprise User Interface / Art School in a Box Wireframing / Blueprinting Usable Applications Concepts. Tailoring videos This blog post from Richard Bingham, Applications Architect, on the Fusion Applications Developer Relations blog provides links to several videos that show many customization and development tasks using the Oracle Fusion Applications platform. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: UX,Architecture,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• T-SQL Tuesday #005 : SSRS Parameters and MDX Data Sets

  - by blakmk

  Well it this weeks  T-SQL Tuesday #005  topic seems quite fitting. Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.   @Blakmk

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• links for 2010-12-08

  - by Bob Rhubart

  What's a data architect? A comic dialog by one who knows: Oracle ACE Director Lewis Cunningham. Webcast: Oracle Business Intelligence Forum - December 15, 2010 at 9:00 am PT "The Oracle Business Intelligence Online Forum is a half-day virtual event that offers you a unique opportunity to see, in one place, the full portfolio of Oracle’s Business Intelligence (BI) offerings, and to learn what sets Oracle apart from the rest. Hear Oracle executives and industry analyst, Howard Dresner, present the current state of Business Intelligence, along with a series of customers who will share their case studies of putting analytics in action." Oracle Rolls Out Private Cloud Architecture And World-Record Transaction Performance | Forrester Blogs "Exadata has been dealt with extensively in other venues, both inside Forrester and externally, and appears to deliver the goods for I&O groups who require efficient consolidation and maximum performance from an Oracle database environment." -- Richard Fichera, Forrester Seven ways to get things started: Java EE Startup Classes with GlassFish and WebLogic "This is a blog about a topic that I realy don't like. But it comes across my ways over and over again and it's no doubt that you need it from time to time. Enough reasons for me to collect some information about it and publish it for your reference. I am talking about Startup-/Shutdown classes with Java EE applications or servers." -- Oracle ACE Director Markus "@myfear" Eisele." Monitoring Undelivered Messages in BPEL in SOA 10g (Antony Reynolds' Blog) "I am currently working with a client that wants to know how many undelivered messages they have, and if it reaches a certain threshold then they wants to alert the operator. To do this they plan on using the Enterprise Manager alert functions, but first they needs to know how many undelivered instances are out there." SOA author Antony Reynolds VirtualBox Appliances for Developers "Developers can simply download a few files, assemble them with a script , and then import and run the resulting pre-built VM in VirtualBox. This makes starting with these technologies even easier. Each appliance contains some Hands-On-Labs to start learning." -- Peter Paul van de Beek Oracle UCM 11g Remote Intradoc Client (RIDC) Integration with Oracle ADF 11g "It's great we have out of the box WebCenter ADF task flows for document management in UCM. However, for complete business scenario implementations, usually it's not enough and we need to manage Content Repository programmatically. This can be achieved through Remote Intradoc Client (RIDC) API. It's quite hard to find any practical information about this API, but I managed to get code for UCM folder creation/removal and folder information." -- Oracle ACE Director Andrejus Baranovskis Interview with Java Champion Matjaz B. Juric on Cloud Computing, SOA, and Java EE 6 "Matjaz Juric of Slovenia, head of the Cloud Computing and SOA Competence Centre at the University of Maribor, and professor at the University of Ljubljana, shares insights about cloud computing, SOA and Java EE 6." White Paper: Oracle Complex Event Processing High Availability "This whitepaper describes the high availability (HA) solutions available in Oracle CEP 11g Release 1 Patch Set 2 and  presents the results of a benchmark study demonstrating the performance of the Oracle CEP HA solutions."

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• PHP and Ruby: how to leverage both? and, is it worth it?

  - by dukeofgaming

  As you might have noticed from the title, this is not a "PHP or Ruby", or a "PHP vs. Ruby" question. This is a question on how to leverage PHP + Ruby in the same business. I myself am a PHP developer, I love the language because of its convenience and I specially love the ecosystem of resources that surround it: Joomla, Drupal, Wordpress, Symfony2, Doctrine2, etc. However, the language itself can be a little disappointing sometimes. OTOH, Ruby looks like a very beautiful language and —from studying it superficially in several aspects— I could say it is leaner than Python as a language per se. However, from what I've seen there is pretty much only RoR making noise, and I don't like RoR so much (mainly because its model layer). As Co-CEO and CTO at my company I'm trying to think outside of the box since I want to start to focus on the human side of technology and see if its sane to use both PHP and Ruby. Here are some random thoughts: Ruby folk seem to be generally better suited programmers than PHP folk (in terms of averages), I know the previous statement is somewhat baloney because very good and well architected PHP can be written, but I'd say the Ruby programmer culture is better than PHP's. The thing about Ruby is that it seems better suited for rapid development, I don't really know if this is only the case for RoR, but I do know that there are certain practices (perhaps not so good) like monkey patching that let business needs be satified quicker. From a marketing point of view (yep, sometimes you need to leverage the marketing BS for the sake of your company) Ruby seems better while PHP carries some stigmas. PHP 5.4 is bringing traits, and that is better/cleaner than mixins. That could really make PHP as lean as Ruby —or more— for certain stuff. Now, concretely, my questions: Would a PHP programmer want to learn Ruby?, I know I do, but conversely, would a Ruby programmer want to learn PHP?. What kinds of projects or situations would be better suited for Ruby that are not suited for PHP?. What is the actual ecosystem of Ruby?, aside from RoR, I have not seen other hyped technologies/frameworks (I've seen RSpec, but I confess being a total noob on what BDD really consists of and its implications). Supposing there are a certain type of projects ideal for Ruby, would there be a moment that its better to move it to PHP?. I know PHP can handle lots of stuff, but I've read that Ruby has its limitations when scaling (or is that RoR?, or is that baloney for both?). Finally and most importantly, would it be sane to maintain projects in two languages?, or is that just stupid. As I said, it looks like Ruby is leaner on the short term and that can make a project happen and succeed, but I'm not so sure about that on the long run. I'm looking for insights mainly from people that know well the strengths and weaknesses of the languages —preferably both of them— and Ruby's ecosystem in real practice, meaning: frameworks and applications like the ones I quoted from PHP's ecosystem. Best regards and thanks for your time.

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• Customize SharePoint list using InfoPath2010 form Part4

  - by ybbest

  Customize SharePoint list using InfoPath2010 form Part1 Customize SharePoint list using InfoPath2010 form Part2 Customize SharePoint list using InfoPath2010 form Part3 In this post, I’d like to show you how to create print functionality in InfoPath for SharePoint list. The print functionality is provided out of box in InfoPath form library; however it is not available in SharePoint list. Here are the steps to create the print functionality.You can download the new form here. 1. Create print page in the list by first copy and paste the displayifs.aspx and rename the file to Printifs.aspx. 2. Open the page in the SharePoint designer and copy the following javascript to the PlaceHolderTitleAreaClass ContentPlaceHolder. <script type="text/javascript"> $(document).ready(function(){ $("[id^='Ribbon']").hide(); $(".s4-title").hide(); $("[id='s4-leftpanel']").hide(); $("[id='s4-ribbonrow']").hide(); $("[id='s4-titlerow']").hide(); $("[id='s4-titlerow']").css("height", "0px"); $("body").css("background-color", "white"); $("body").css("zoom", "135%"); $("[id='MSO_ContentTable']").css("margin-left", "0px"); $("[id='MT-BodyContent']").css("width", "900px"); $(".MT-BodyArea").css("width", "900px"); $("[id='MT-Layout']").css("width", "900px"); $(".ms-bodyareacell").css("width", "900px"); $(".s4-wpTopTable").css("border", "none"); $("[id$='XmlFormView']").css("margin-left", "-80px"); $("body").css("margin-top", "-30px"); $(":contains('CAPEX')").css("border", "5px solid #FFCC00"); window.print(); }); </script> 3. Open InfoPath form for the list and create a field called PrintLink 4. Set the default value of printLink that points to the print page I just created before with the query string id.You can download the formula for the default value here. 5. Add a new image that looks like Print button on the display view, then I can set the url to the Print link Field. (The reason I did not use button is that you cannot set the navigate url for the button). 6.Set the url of the image to the PrintLInk field. 7.Next , create the print view. 8. Copy the contents from the display view to print view 9. Finally, go to the printifs.aspx and edit the InfoPath web part to set the view to PrintView. 9. Republish you form you will see the form as shown below 10. If you click the Print button, you will see the print page and print dialog,you can also add the company logo in the print page using css as well. 11.To deploy the customization,you can use the backup and restore content database approach , you can get more details from my previous blog post here.

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• Acr.ExtDirect &ndash; Part 1 &ndash; Method Resolvers

  - by Allan Ritchie

  One of the most important things of any open source libraries in my opinion is to be as open as possible while avoiding having your library become invasive to your code/business model design.  I personally could never stand marking my business and/or data access code with attributes everywhere.  XML also isn’t really a fav with too many people these days since it comes with a startup performance hit and requires runtime compiling.  I find that there is a whole ton of communication libraries out there currently requiring this (ie. WCF, RIA, etc).  Even though Acr.ExtDirect comes with its own set of attributes, you can piggy-back the [ServiceContract] & [OperationContract] attributes from WCF if you choose.  It goes beyond that though, there are 2 others “out-of-the-box” implementations – Convention based & XML Configuration.    Convention – I don’t actually recommend using this one since it opens up all of your public instance methods to remote execution calls. XML Configuration – This isn’t so bad but requires you enter all of your methods and there operation types into the Castle XML configuration & as I said earlier, XML isn’t the fav these days.   So what are your options if you don’t like attributes, convention, or XML Configuration?  Well, Acr.ExtDirect has its own extension base to give the API a list of methods and components to make available for remote execution.  1: public interface IDirectMethodResolver { 2:   3: bool IsServiceType(ComponentModel model, Type type); 4: string GetNamespace(ComponentModel model); 5: string[] GetDirectMethodNames(ComponentModel model); 6: DirectMethodType GetMethodType(ComponentModel model, MethodInfo method); 7: }   Now to implement our own method resolver:   1: public class TestResolver : IDirectMethodResolver { 2:   3: #region IDirectMethodResolver Members 4:   5: /// <summary> 6: /// Determine if you are calling a service 7: /// </summary> 8: /// <param name="model"></param> 9: /// <param name="type"></param> 10: /// <returns></returns> 11: public bool IsServiceType(ComponentModel model, Type type) { 12: return (type.Namespace == "MyBLL.Data"); 13: } 14:   15: /// <summary> 16: /// Return the calling name for the client side 17: /// </summary> 18: /// <param name="model"></param> 19: /// <returns></returns> 20: public string GetNamespace(ComponentModel model) { 21: return model.Name; 22: } 23:   24: public string[] GetDirectMethodNames(ComponentModel model) { 25: switch (model.Name) { 26: case "Products" : 27: return new [] { 28: "GetProducts", 29: "LoadProduct", 30: "Save", 31: "Update" 32: }; 33:   34: case "Categories" : 35: return new [] { 36: "GetProducts" 37: }; 38:   39: default : 40: throw new ArgumentException("Invalid type"); 41: } 42: } 43:   44: public DirectMethodType GetMethodType(ComponentModel model, MethodInfo method) { 45: if (method.Name.StartsWith("Save") || method.Name.StartsWith("Update")) 46: return DirectMethodType.FormSubmit; 47: 48: else if (method.Name.StartsWith("Load")) 49: return DirectMethodType.FormLoad; 50:   51: else 52: return DirectMethodType.Direct; 53: } 54:   55: #endregion 56: }   And there you have it, your own custom method resolver.  Pretty easy and pretty open ended!

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• SPARC T4-2 Produces World Record Oracle Essbase Aggregate Storage Benchmark Result

  - by Brian

  Significance of Results Oracle's SPARC T4-2 server configured with a Sun Storage F5100 Flash Array and running Oracle Solaris 10 with Oracle Database 11g has achieved exceptional performance for the Oracle Essbase Aggregate Storage Option benchmark. The benchmark has upwards of 1 billion records, 15 dimensions and millions of members. Oracle Essbase is a multi-dimensional online analytical processing (OLAP) server and is well-suited to work well with SPARC T4 servers. The SPARC T4-2 server (2 cpus) running Oracle Essbase 11.1.2.2.100 outperformed the previous published results on Oracle's SPARC Enterprise M5000 server (4 cpus) with Oracle Essbase 11.1.1.3 on Oracle Solaris 10 by 80%, 32% and 2x performance improvement on Data Loading, Default Aggregation and Usage Based Aggregation, respectively. The SPARC T4-2 server with Sun Storage F5100 Flash Array and Oracle Essbase running on Oracle Solaris 10 achieves sub-second query response times for 20,000 users in a 15 dimension database. The SPARC T4-2 server configured with Oracle Essbase was able to aggregate and store values in the database for a 15 dimension cube in 398 minutes with 16 threads and in 484 minutes with 8 threads. The Sun Storage F5100 Flash Array provides more than a 20% improvement out-of-the-box compared to a mid-size fiber channel disk array for default aggregation and user-based aggregation. The Sun Storage F5100 Flash Array with Oracle Essbase provides the best combination for large Oracle Essbase databases leveraging Oracle Solaris ZFS and taking advantage of high bandwidth for faster load and aggregation. Oracle Fusion Middleware provides a family of complete, integrated, hot pluggable and best-of-breed products known for enabling enterprise customers to create and run agile and intelligent business applications. Oracle Essbase's performance demonstrates why so many customers rely on Oracle Fusion Middleware as their foundation for innovation. Performance Landscape System Data Size(millions of items) Database Load(minutes) Default Aggregation(minutes) Usage Based Aggregation(minutes) SPARC T4-2, 2 x SPARC T4 2.85 GHz 1000 149 398* 55 Sun M5000, 4 x SPARC64 VII 2.53 GHz 1000 269 526 115 Sun M5000, 4 x SPARC64 VII 2.4 GHz 400 120 448 18 * – 398 mins with CALCPARALLEL set to 16; 484 mins with CALCPARALLEL threads set to 8 Configuration Summary Hardware Configuration: 1 x SPARC T4-2 2 x 2.85 GHz SPARC T4 processors 128 GB memory 2 x 300 GB 10000 RPM SAS internal disks Storage Configuration: 1 x Sun Storage F5100 Flash Array 40 x 24 GB flash modules SAS HBA with 2 SAS channels Data Storage Scheme Striped - RAID 0 Oracle Solaris ZFS Software Configuration: Oracle Solaris 10 8/11 Installer V 11.1.2.2.100 Oracle Essbase Client v 11.1.2.2.100 Oracle Essbase v 11.1.2.2.100 Oracle Essbase Administration services 64-bit Oracle Database 11g Release 2 (11.2.0.3) HP's Mercury Interactive QuickTest Professional 9.5.0 Benchmark Description The objective of the Oracle Essbase Aggregate Storage Option benchmark is to showcase the ability of Oracle Essbase to scale in terms of user population and data volume for large enterprise deployments. Typical administrative and end-user operations for OLAP applications were simulated to produce benchmark results. The benchmark test results include: Database Load: Time elapsed to build a database including outline and data load. Default Aggregation: Time elapsed to build aggregation. User Based Aggregation: Time elapsed of the aggregate views proposed as a result of tracked retrieval queries. Summary of the data used for this benchmark: 40 flat files, each of size 1.2 GB, 49.4 GB in total 10 million rows per file, 1 billion rows total 28 columns of data per row Database outline has 15 dimensions (five of them are attribute dimensions) Customer dimension has 13.3 million members 3 rule files Key Points and Best Practices The Sun Storage F5100 Flash Array has been used to accelerate the application performance. Setting data load threads (DLTHREADSPREPARE) to 64 and Load Buffer to 6 improved dataloading by about 9%. Factors influencing aggregation materialization performance are "Aggregate Storage Cache" and "Number of Threads" (CALCPARALLEL) for parallel view materialization. The optimal values for this workload on the SPARC T4-2 server were: Aggregate Storage Cache: 32 GB CALCPARALLEL: 16   See Also Oracle Essbase Aggregate Storage Option Benchmark on Oracle's SPARC T4-2 Server oracle.com Oracle Essbase oracle.com OTN SPARC T4-2 Server oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 Enterprise Edition oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 28 August 2012.

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• InfoPath 2010 Form Design and Web Part Deployment

  - by JKenderdine

  In January I had the pleasure to speak at SharePoint Saturday Virginia Beach.  I presented a session on InfoPath 2010 forms design which included some of the basics of Forms Design, description of some of the new options with InfoPath 2010 and SharePoint 2010, and other integration possibilities.  Included below is the information presented as well as the solution to create the demo: First thing you need to understand is what the difference is between an InfoPath List form and a Form Library Form?  SharePoint List Forms:  Store data directly in a SharePoint list.  Each control (e.g. text box) in the form is bound to a column in the list. SharePoint list forms are directly connected to the list, which means that you don’t have to worry about setting up the publish and submit locations. You also do not have the option for back-end code. Form Library Forms:  Store data in XML files in a SharePoint form library.  This means they are more flexible and you can do more with them.  For example, they can be configured to save drafts and submit to different locations. However, they are more complex to work with and require more decisions to be made during configuration.  You do have the option of back-end code with these type of forms. Next steps: You need to create your File Architecture Plan.  Plan the location for the saved template – both Test and Production (This is pretty much a given, but just in case - Always make sure to have a test environment) Plan for the location of the published template Then you need to document your Form Template Design Plan.  Some questions to ask to gather your requirements: What will the form be designed to do? Will it gather user information? Will it display data from a data source? Do we need to show different views to different users? What do we base this on? How will it be implemented for the users? Browser or Client based form Site collection content type – Published through Central Admin Form Library – Published directly to form library So what are the requirements for this template?  Business Card Request Form Template Design Plan Gather user information and requirements for card Pull in as much user information as possible. Use data from the user profile web services as a data source Show and hide fields as necessary for requirements Create multiple views – one for those submitting the form and another view for the executive assistants placing the orders. Browser based form integrated into SharePoint team site Published directly to form library The form was published through Central Administration and incorporated into the site as a content type. Utilizing the new InfoPath Web part, the form is integrated into the page and the users can complete the form directly from within that page. For now, if you are interested in the final form XSN, contact me using the Contact link above.   I will post soon with the details on how the form was created and how it integrated the requirements detailed above.

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• SSRS Parameters and MDX Data Sets

  - by blakmk

  Having spent the past few weeks creating reports and dashboards in SSRS and SSAS 2008, I was frustrated by how difficult it is to use custom datasets to generate parameter drill downs. It also seems Reporting Services can be quite unforgiving when it comes to renaming things like datasets, so I want to share a couple of techniques that I found useful. One of the things I regularly do is to add parameters to the querys. However doing this causes Reporting Services to generate a hidden dataset and parameter name for you. One of the things I like to do is tweak these hidden datasets removing the ‘ALL’ level which is a tip I picked up from Devin Knight in his blog: There are some rules i’ve developed for myself since working with SSRS and MDX, they may not be the best or only way but they work for me. Rule 1 – Never trust the automatically generated hidden datasets Or even ANY, automatically generated MDX queries for that matter.... I’ve previously blogged about this here.   If you examine the MDX generated in the hidden dataset you will see that it generates the MDX in the context of the originiating query by building a subcube, this mean it may NOT be appropriate to use this in a subsequent query which has a different context. Make sure you always understand what is going on. Often when i’m developing a dashboard or a report there are several parameter oriented datasets that I like to manually create. It can be that I have different datasets using the same dimension but in a different context. One example of this, is that I often use a dataset for last month and a dataset for the last 6 months. Both use the same date hierarchy. However Reporting Services seems not to be too smart when it comes to generating unique datasets when working with and renaming parameters and datasets. Very often I have come across this error when it comes to refactoring parameter names and default datasets. "an item with the same key has already been added" The only way I’ve found to reliably avoid this is to obey to rule 2. Rule 2 – Follow this sequence when it comes to working with Parameters and DataSets: 1.    Create Lookup and Default Datasets in advance 2.    Create parameters (set the datasets for available and default values) 3.    Go into query and tick parameter check box 4.    On dataset properties screen, select the parameter defined earlier from the parameter value defined earlier. Rule 3 – Dont tear your hair out when you have just renamed objects and your report doesn’t build Just use XML notepad on the original report file. I found I gained a good understanding of the structure of the underlying XML document just by using XML notepad. From this you can do a search and find references of the missing object. You can also just do a wholesale search and replace (after taking a backup copy of course ;-) So I hope the above help to save the sanity of anyone who regularly works with SSRS and MDX.

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• Bose USB audio: crackling popping sound, eventually die

  - by Richard Barrett

  I've been trying to troubleshoot this issue for a while now. Any help would be much appreciated. I'm having trouble getting my Bose "Companion 5 multimedia speakers" working with my installation of Ubuntu 12.04 (link to Bose product here: http://www.bose.com/controller?url=/shop_online/digital_music_systems/computer_speakers/companion_5/index.jsp ). The issue seems to be low level (not just Ubuntu). What happens: When I boot into Ubuntu, I can get Rhythm box to play ok. However, if I try anything else (an .avi file, a webpage, or Clementine player with mp3 files) I get crackling, popping, or choppy sounds. If I move the mouse around, especially if it seems graphic intensive, the problem gets worse (more crackling noises). The more taxing it appears to be, the more likely it is that the sound will just die altogether until I reboot. For some reason the videos at www.bloomberg.com seem especially bad for it (my sound normally goes dead in under 45 seconds and won't work until reboot). Both my desktop running Ubuntu 12.04 and my laptop (running the same) have the same crackling problem. Troubleshooting so far: A friend of mine who knows linux well tried to solve it for me without any luck. He took pulseaudio out of the equation, but still had the problem just using AlSA. Among the many things he tried was adjusting the latency, but that didn't help either. I've also tried things like adjusting the USB device settings in the config file from -2 to -1 so that it will use my USB sound and I also commented out the lines that would stop that. These don't do anything. (That really seems like it's for someone who is getting no sound at all, so it's not surprising this won't work.) My friend's laptop running his Archlinux could play my Bose USB speakers without any problems. I also tried setting my daemon.conf file to use 6 channels (based on this http://lotphelp.com/lotp/configure-ubuntu-51-surround-sound ) but that didn't work either. I recently used a DVD to boot into Ubuntu Studio 12.04 (because it uses a live audio kernel) and this happened: I got perfect sound for a minute or two When I started moving windows around while sound was playing, the sound died again. Perhaps more interesting: There is a headphone out jack on the Bose system. When I use it, the audio is perfect for all applications (even the deadly bloomberg.com videos with .avi playing at the same time and moving around windows). Also, there is an audio-in jack on the Bose system. I can use a male-to-male mini jack to go from my soundcard's output to the Bose input and then all sound works perfectly. -However, it still requires the Bose to be plugged in to USB, otherwise I lose all sound. Any thoughts? Any suggestions for trouble shooting? (Or any suggestions for somewhere else to post to solve this?) Any logs or other files I can provide to help someone help me work this out? Your help is much appreciated! Rick BTW: I sometimes get people posting responses like "My Bose USB system works great with Ubuntu 12.04," without any more details. Is there anything I should ask such people to narrow down my problem? (It's kind of annoying to hear such a response because it doesn't help solve my problem.)

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• A tiny Utility to recycle an IIS Application Pool

  - by Rick Strahl

  In the last few weeks I've annoyingly been having problems with an area on my Web site. It's basically ancient articles that are using ASP classic pages and for reasons unknown ASP classic locks up on these pages frequently. It's not an individual page, but ALL ASP classic pages lock up. Ah yes, gotta old tech gone bad. It's not super critical since the content is really old, but still a hassle since it's linked content that still gets quite a bit of traffic. When it happens all ASP classic in that AppPool dies. I've been having a hard time tracking this one down - I suspect an errant COM object I have a Web Monitor running on the server that's checking for failures and while the monitor can detect the failures when the timeouts occur, I didn't have a good way to just restart that particular application pool. I started putzing around with PowerShell, but - as so often seems the case - I can never get the PowerShell syntax right - I just don't use it enough and have to dig out cheat sheets etc. In any case, after about 20 minutes of that I decided to just create a small .NET Console Application that does the trick instead, and in a few minutes I had this:using System; using System.Collections.Generic; using System.Text; using System.DirectoryServices; namespace RecycleApplicationPool { class Program { static void Main(string[] args) { string appPoolName = "DefaultAppPool"; string machineName = "LOCALHOST"; if (args.Length > 0) appPoolName = args[0]; if (args.Length > 1) machineName = args[1]; string error = null; DirectoryEntry root = null; try { Console.WriteLine("Restarting Application Pool " + appPoolName + " on " + machineName + "..."); root = new DirectoryEntry("IIS://" + machineName + "/W3SVC/AppPools/" +appPoolName); Console.WriteLine(root.InvokeGet("Name")); root.Invoke("Recycle"); Console.WriteLine("Application Pool recycling complete..."); } catch(Exception ex) { error = "Error: Unable to access AppPool: " + ex.Message; } if ( !string.IsNullOrEmpty(error) ) { Console.WriteLine(error); return; } } } } To run in you basically provide the name of the ApplicationPool and optionally a machine name if it's not on the local box. RecyleApplicationPool.exe "WestWindArticles" And off it goes. What's nice about AppPool recycling versus doing a full IISRESET is that it only affects the AppPool, and more importantly AppPool recycles happen in a staggered fashion - the existing instance isn't shut down immediately until requests finish while a new instance is fired up to handle new requests. So, now I can easily plug this Executable into my West Wind Web Monitor as an action to take when the site is not responding or timing out which is a big improvement than hanging for an unspecified amount of time. I'm posting this fairly trivial bit of code just in case somebody (maybe myself a few months down the road) is searching for ApplicationPool recyling code. It's clearly trivial, but I've written batch files for this a bunch of times before and actually having a small utility around without having to worry whether Powershell is installed and configured right is actually an improvement. Next time I think about using PowerShell remind me that it's just easier to just build a small .NET Console app, 'k? :-) Resources Download Executable and VS Project© Rick Strahl, West Wind Technologies, 2005-2012Posted in IIS7  .NET  Windows   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• IE9 Beta

  - by Daniel Moth

  I've been using Internet Explorer 8 since the early pre-release bits, but I never tried IE9 until today – the day the Beta is available. I downloaded it from here: http://www.beautyoftheweb.com/ The download took longer than what I expected, but I was doing other stuff, so no bother. After coming down, it asked me to reboot my computer. Really hate when apps do that, but I did it anyway. The first time I launched it, it prompted me with a list of add-ons I should disable including the start-up time that I could save fore each one. It even let me configure the prompt so, for example, it won't prompt me again unless an add-on contributes to more than 1 second of the startup time. Cool. First thing I noticed is that the search bar had gone and, as you'd expect, you have to search from the address box. I totally despise this feature. The first thing I've been doing with all versions of IE is to turn off the automatic searching from the address bar and now I have no way of searching if I do that. Ridiculous. The second thing I notice is that the tabs are next to the address bar and cannot be moved to go below it. One word for that decision: appalling (and, no, I didn't accidentally drop an 'e' and added an 'l' in the previous word). The third thing I notice to the right is the favorites button (star icon) and when I click on it, it brings up the favorites explorer under it on the right; then I pin the explorer and it jumps to the left(!). Why move the entry point to this feature to the right instead of leaving it on the left is beyond me (other than wanting to retrain me on what I've been used to for all this time), but the fact that pinning it makes it jump sides is… an "astonishing" design decision. As I browse I notice a little annoying pop up in the bottom left every time I hover over a link; there is no status bar. I correctly guessed to right click at the top and turn on the status bar (which also got rid of the popup thereafter) and while I am at it, I bring back my favorites bar which was hidden by default (and am pleased to see that all my favorites are still there). The next thing I notice, I like: IE9 is fast. No joke, I visit sites and they seem to be loading visibly much faster – try it! Beyond the speed, I am interested to find out what else is new. I searched and found a few good links: What's new in Internet Explorer 9 Internet Explorer 9 Features (check out the links under "Clean") Top Features If you are a developer, check out IE's msdn home for many articles, e.g. this section on Canvas and SVG. Either way: wherever you are, get IE9 Beta now and judge for yourself. If you don't like it, you can always uninstall (which auto-restores the previous version). Comments about this post welcome at the original blog.

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• Announcing Oracle Knowledge 8.5: Even Superheroes Need Upgrades

  - by Richard Lefebvre

  It’s no secret that we like Iron Man here at Oracle. We've certainly got stuff in common: one of the world’s largest technology companies and one of the world’s strongest technology-driven superheroes. If you've seen the recent Iron Man movies, you might have even noticed some of our servers sitting in Tony Stark’s lab. Heck, our CEO made a cameo appearance in one of the movies. Yeah, we’re fans. Especially as Iron Man is a regular guy with some amazing technology – like us. But Like all great things even Superheroes need upgrades, whether it’s their suit, their car or their spacestation. Oracle certainly has its share of advanced technology.  For example, Oracle acquired InQuira in 2011 after years of watching the company advance the science of Knowledge Management.  And it was some extremely super technology.  At that time, Forrester’s Kate Leggett wrote about it in ‘Standalone Knowledge Management Is Dead With Oracle's Announcement To Acquire InQuira’ saying ‘Knowledge, accessible via web self-service or agent UIs, is a critical customer service component for industries fielding repetitive questions about policies, procedures, products, and solutions.’  One short sentence that amounts to a very tall order.  Since the acquisition our KM scientists have been hard at work in their labs. Today Oracle announced its first major knowledge management release since its acquisition of InQuira: Oracle Knowledge 8.5. We’ve put a massively-upgraded supersuit on our KM solution because we still have bad guys to fight. And we are very proud to say that we went way beyond our original plans. So what, exactly, did we do in Oracle Knowledge 8.5? We did what any high-tech super-scientist would do. We made Oracle Knowledge smarter, stronger and faster. First, we gave Oracle Knowledge a stronger heart: Certified on Oracle technologies, including Oracle WebLogic Server, Oracle Business Intelligence, Oracle Exadata Database Machine and Oracle Exalogic Elastic Cloud. Huge scaling and performance improvements. Then we gave it a better reach: Improved iConnect functionality that delivers contextualized knowledge directly into CRM applications. Better content acquisition support across disparate sources. Enhanced Language Support including Natural Language search support for 16 Languages. Enhanced Keyword Search for 23 authoring languages, as well as enhanced out-of-the-box industry ontologies covering 14 languages. And finally we made Oracle Knowledge ridiculously smarter: Improved Natural Language Search and a new Contextual Answer Delivery that understands the true intent of each inquiry to deliver the best possible answers. AnswerFlow for Guided Navigation & Answer Delivery, a new application for guided troubleshooting and answer delivery. Knowledge Analytics standardized on Oracle’s Business Intelligence Enterprise Edition. Knowledge Analytics Dashboards optimized search and content creation through targeted, actionable insights. A new three-level language model "Global - Language - Locale" that provides an improved search experience for organizations with a global footprint. We believe that Oracle Knowledge 8.5 is the most sophisticated KM solution in existence today and we’ve worked very hard to help it fulfill the promise of KM: empowering customers and employees with deep insights wherever they need them. We hope you agree it’s a suit worth wearing. We are continuing to invest in Knowledge Management as it continues to be especially relevant today with the enterprise push for peer collaboration, crowd-sourced wisdom, agile innovation, social interaction channels, applied real-time analytics, and personalization. In fact, we believe that Knowledge Management is a critical part of the Customer Experience portfolio for success. From empowering employee’s, to empowering customers, to gaining the insights from interactions across all channels, businesses today cannot efficiently scale their efforts, strengthen their customer relationships or achieve their growth goals without a solid Knowledge Management foundation to build from. And like every good superhero saga, we’re not even close to being finished. Next we are taking Oracle Knowledge into the Cloud. Yes, we’re thinking what you’re thinking: ROCKET BOOTS! Stay tuned for the next adventure… By Nav Chakravarti, Vice-President, Product Management, CRM Knowledge and previously the CTO of InQuira, a knowledge management company acquired by Oracle in 2011

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