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  • Google Chrome Extensions: UI Design

    Google Chrome Extensions: UI Design Erik Kay, an engineer at Google, provides more information about the UI of Google Chrome's extension system. For more information visit code.google.com/chrome/extensions. From: GoogleDevelopers Views: 10120 57 ratings Time: 03:49 More in Science & Technology

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  • Simple tips to design a Customer Journey Map

    - by Isabel F. Peñuelas
    “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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  • Task Flow Design Paper Revised

    - by Duncan Mills
    Thanks to some discussion over at the ADF Methodology Group and contributions from Simon Lessard and Jan Vervecken I have been able to make some refinements to the Task Flow Design Fundamentals paper on OTN.As a bonus, whilst I was making some edits anyway I've included some of Frank Nimphius's memory scope diagrams which are a really useful tool for understanding how request, view, backingBean and pageFlow scopes all fit together.

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  • Database design and performance impact

    - by Craige
    I have a database design issue that I'm not quite sure how to approach, nor if the benefits out weigh the costs. I'm hoping some P.SE members can give some feedback on my suggested design, as well as any similar experiences they may have came across. As it goes, I am building an application that has large reporting demands. Speed is an important issue, as there will be peak usages throughout the year. This application/database has a multiple-level, many-to-many relationship. eg object a object b object c object d object b has relationship to object a object c has relationship to object b, a object d has relationship to object c, b, a Theoretically, this could go on for unlimited levels, though logic dictates it could only go so far. My idea here, to speed up reporting, would be to create a syndicate table that acts as a global many-to-many join table. In this table (with the given example), one might see: +----------+-----------+---------+ | child_id | parent_id | type_id | +----------+-----------+---------+ | b | a | 1 | | c | b | 2 | | c | a | 3 | | d | c | 4 | | d | b | 5 | | d | a | 6 | +----------+-----------+---------+ Where a, b, c and d would translate to their respective ID's in their respective tables. So, for ease of reporting all of a which exist on object d, one could query SELECT * FROM `syndicates` ... JOINS TO child and parent tables ... WHERE parent_id=a and type_id=6; rather than having a query with a join to each level up the chain. The Problem This table grows exponentially, and in a given year, could easily grow past 20,000 records for one client. Given multiple clients over multiple years, this table will VERY quickly explode to millions of records and beyond. Now, the database will, in time, be partitioned across multiple servers, but I would like (as most would) to keep the number of servers as low as possible while still offering flexibility. Also writes and updates would be exponentially longer (though possibly not noticeable to the end user) as there would be multiple inserts/updates/scans on this table to keep it in sync. Am I going in the right direction here, or am I way off track. What would you do in a similar situation? This solution seems overly complex, but allows the greatest flexibility and fastest read-operations. Sidenote 1 - This structure allows me to add new levels to the tree easily. Sidenote 2 - The database querying for this database is done through an ORM framework.

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  • How to Get a Quality Brochure Design

    Today?s small businesses are trying to send their message to the customers in new ways than ever. There is no argument about the effectiveness of the new media but there is also no argument against t... [Author: Emily Matthew - Web Design and Development - March 31, 2010]

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  • How are Programing Language Designed?

    - by Anteater7171
    After doing a bit of programing, I've become quite curious on language design itself. I'm still a novice (I've been doing it for about a year), so the majority of my code pertains to only two fields (GUI design in Python and basic algorithms in C/C++). I have become intrigued with how the actual languages themselves are written. I mean this in both senses. Such as how it was literally written (ie, what language the language was written in). As well as various features like white spacing (Python) or object orientation (C++ and Python). Where would one start learning how to write a language? What are some of the fundamentals of language design, things that would make it a "complete" language?

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  • Can You Have "Empty" Abstract/Classes?

    - by ShrimpCrackers
    Of course you can, I'm just wondering if it's rational to design in such a way. I'm making a breakout clone and was doing some class design. I wanted to use inheritance, even though I don't have to, to apply what I've learned in C++. I was thinking about class design and came up with something like this: GameObject - base class (consists of data members like x and y offsets, and a vector of SDL_Surface* MovableObject : GameObject - abstract class + derived class of GameObject (one method void move() = 0; ) NonMovableObject : GameObject - empty class...no methods or data members other than constructor and destructor(at least for now?). Later I was planning to derive a class from NonMovableObject, like Tileset : NonMovableObject. I was just wondering if "empty" abstract classes or just empty classes are often used...I notice that the way I'm doing this, I'm just creating the class NonMovableObject just for sake of categorization. I know I'm overthinking things just to make a breakout clone, but my focus is less on the game and more on using inheritance and designing some sort of game framework.

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  • Constraint-based expert systems design and development [on hold]

    - by Alex B.
    I would appreciate some recommendations & resources on design and development of expert systems, in particular, knowledge-based & constraint-based (not recommendation) systems. Ideally, your answers should consider the perspective (context) of using a SaaS business model and open source rules engine. How would you advise to address performance, scalability and other architectural criteria? Any other considerations on undertaking such project will be appreciated. Thanks much in advance!

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  • Google Chrome Extensions: UI Design

    Google Chrome Extensions: UI Design Erik Kay, an engineer at Google, provides more information about the UI of Google Chrome's extension system. For more information visit code.google.com/chrome/extensions. From: GoogleDevelopers Views: 10120 57 ratings Time: 03:49 More in Science & Technology

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  • Design patterns to avoiding breaking the SRP while performing heavy data logging

    - by Kazark
    A class that performs both computations and data logging seems to have at least two responsibilities. Given a system for which the specifications require heavy data logging, what kind of design patterns or architectural patterns can be used to avoid bloating all the classes with logging calls every time they compute something? The decorator pattern be used (e.g. Interpolator decorated to LoggingInterpolator), but it seems that would result in a situation hardly more desirable in which almost every major class would need to be decorated with logging.

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  • Joomla Template Club Makes Your Web Design a Breeze

    Building a new web site will be a lot of trouble when you begin looking at all the minute details. You have to find a company that can provide you with a domain name that is offered and expresses the... [Author: Joel Morrison - Web Design and Development - April 20, 2010]

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  • Design Principles: An Illuminati For Better Solution

    From my earliest memory of programming, I was taught that we should do some level of design before coding. Somewhere around the way I started hearing phrases Dependency Injection, IoC etc., but whenever I asked people the need for these patterns, I seldom got an answer that satisfied me…

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  • 5 Steps for Creating a Successful Banner Design

    Banners are supposed to be one of the most effective ways of marketing your products and services. They account for a better visibility and scope for placing your products in the eyes of your custome... [Author: Jessica Woodson - Web Design and Development - March 29, 2010]

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  • Finding Out the Right Graphic Design Agency for You

    The role of graphic designers has increased manifold. They are now being hired by all business owners. With internet playing a great platform for all online business purposes, it?s now become essenti... [Author: David Jackson - Web Design and Development - August 31, 2009]

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  • SEO and Web Design Edicts

    Reading up extensively on SEO methods, practices and tools and the advantages of Chicago web design or redesigning, it is impossible to ignore some ground rules. Google is boss. Google is actually, really fair.

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  • Web Design Services For Your Business

    A basic requirement for an Internet marketer is a Website; and two fundamental questions related to it at the outset are whether to take on the designing of your website yourself or hire a firm for t... [Author: Mike Smith - Web Design and Development - April 02, 2010]

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  • Basic Web Design Practices

    When the web designing concept was initially introduced, just having online website made a company unique from others and pushed it ahead of competition in the market. This is not the case anymore. A... [Author: Alan Smith - Web Design and Development - June 08, 2010]

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  • How Much Does Web Design Cost

    Ah, the age old question: How much does a website cost? This is a tricky question and can best be answered with a favourite analogy of ours - purchasing a new car, that is unless of course you purcha... [Author: Kevin Disher - Web Design and Development - March 29, 2010]

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