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• Transitioning to Transaction Base

  - by Glen McCallum

  I was actually hired at Oracle Health Sciences to work on the HTB application. Long story short, when HL7 version 3 was relatively new ... Canada made an initial sprint at adoption. Since then progress has slowed. I was part of that initial adoption and learned a lot about the Reference Information Model. At that time we worked mostly with CDA R2 Level 3 (fully coded/ structured xml) documents.HTB is a HL7 v3 RIM-based repository. Love it or hate it, the product is unique in the market place. One of the advantages is the flexibility of the model. You can aggregate information from literally any source system without any HTB data model modification and then use that data in a semantically meaningful way. That's extremely powerful.There is a minor speed bump getting up to speed with HL7 v3, there's no doubt about that. I believe that is why Oracle recruited me from Canada originally - so I could have a running start at HTB. In the near future I'm looking forward to an application deep dive with John Hatem.

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• myToys.de GmbH announces integration of ZVT payment terminal interface with Oracle Retail Point-of-Service

  - by user801960

  In our latest guest post, Sascha Kraatz, Developer Oracle E-Business Suite of myToys.de announces the development and integration of its ZVT payment terminal interface with the Oracle Retail Point-of-Service solution. myToys.de GmbH, which runs Oracle Retail Point-of-Service (ORPOS) in its 13 retail stores in Germany (see press release), has developed and implemented a Java-based interface for integrating the ZVT payment terminal with ORPOS. Through the combined support of payment service provider, easycash GmbH, and Ingenico GmbH, Germany´s leading payment terminal provider, myToys.de has become the first organisation to create this new automated solution for the Oracle Retail Point-of-Service, which has eliminated input errors that could occur with manual payment terminals and is localised for the German market. Ingo Stober, head of retail business at myToys.de confirms: “With this solution, we can speed up the payment process, reduce manual errors and enhance the customer experience in our stores”. myToys.de GmbH is a member of the Otto Group and one of the leading multichannel retailers for toys and other kids products in Germany. Customers can choose from over 100,000 attractive products, starting with items for expectant mothers or basic baby equipment to items for school children and beyond. In 2006, the first of 13 myToys.de retail branches was opened. If you would like to find out more about this solution, please contact the head of Oracle E-Business Suite Development at myToys.de, Mr. Ralf Schmilewski, or leave a comment below.

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• BI Survey 14

  - by Darren Gosbell

  Originally posted on: http://geekswithblogs.net/darrengosbell/archive/2014/05/23/bi-survey-14.aspxIt's BI Survey time again :) If you haven't done this before here is a little background on it from the guys that run it: The BI Survey, published by BARC, is the world's largest and most comprehensive annual survey of the real world experiences of business intelligence software users. Now in its fourteenth year, The BI Survey regularly attracts around 3000 responses from a global audience. It provides an invaluable resource to companies deciding which software to select and to vendors who want to understand the needs of the market. The Survey is funded by its readers, not by the participant vendors. As with the previous thirteen editions, no vendors have been involved in any way with the formulation of The BI Survey. Unlike most other surveys, it is not commissioned, sponsored or influenced by vendors. Here is a link to the survey: https://digiumenterprise.com/answer/?link=1981-ZYQSEY8B If you take the survey you will get access to a summary of the results. By helping to promote the survey here I'll get access to some more detailed results including some country specific analysis so it will be interesting to see the results.

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• What is the definition of "Big Data"?

  - by Ben

  Is there one? All the definitions I can find describe the size, complexity / variety or velocity of the data. Wikipedia's definition is the only one I've found with an actual number Big data sizes are a constantly moving target, as of 2012 ranging from a few dozen terabytes to many petabytes of data in a single data set. However, this seemingly contradicts the MIKE2.0 definition, referenced in the next paragraph, which indicates that "big" data can be small and that 100,000 sensors on an aircraft creating only 3GB of data could be considered big. IBM despite saying that: Big data is more simply than a matter of size. have emphasised size in their definition. O'Reilly has stressed "volume, velocity and variety" as well. Though explained well, and in more depth, the definition seems to be a re-hash of the others - or vice-versa of course. I think that a Computer Weekly article title sums up a number of articles fairly well "What is big data and how can it be used to gain competitive advantage". But ZDNet wins with the following from 2012: “Big Data” is a catch phrase that has been bubbling up from the high performance computing niche of the IT market... If one sits through the presentations from ten suppliers of technology, fifteen or so different definitions are likely to come forward. Each definition, of course, tends to support the need for that supplier’s products and services. Imagine that. Basically "big data" is "big" in some way shape or form. What is "big"? Is it quantifiable at the current time? If "big" is unquantifiable is there a definition that does not rely solely on generalities?

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• Java, the Cloud, and Oracle at QCon San Francisco 2011

  - by Bob Rhubart

  If you're part of the lucky bunch attending this week's sold-out QCon San Francisco conference at Westin San Francisco Market Street, I'd like to bring several sessions to your attention. On Wednesday Nov 16, Alex Buckley, specification lead for the Java Language and the Java Virtual Machine at Oracle, will present Java 7 and 8: Where We've Been, Where We're Going, part of the Why is Java still sexy? track. The session begins at 10:35 a.m. in the Olympic room. On Thursday Nov 17, Tyler Jewell, VP Product Management for Oracle's Platform as a Service, will participate in the Performance and Scalability Panel moderated by InfoQ founder and QCon SF Program Committee Member Floyd Marinescu. That panel, part of the Performance and Scalability Solutions track, begins at 10:35 a.m. in the Olympic room. Following that panel discussion, Tyler will fly solo with a presentation on Java EE 7: Developing for the Cloud, also part of the Performance and Scalability Solutions track. That session kicks off at 12:05 p.m., also in the Olympic room. On Friday Nov 18 Tyler will jump tracks, so to speak, when he presents The Architecture of Oracle's Public Cloud, part of the Architecture Case Studies: Cloud track. That session begins at 4:50 p.m. in the Stanford room. Of course, QCon also offers ample meet-and-greet opportunities. One such opportunity happens in the hospitality suite hosted by the Java Community Process Executive Committee. That shindig gets in gear at 5:50 pm on Thursday. Throughout the QCon San Francisco conference, members of the OTN team (including your's truly) and members of the Oracle Fusion Middleware team will be on hand at the OTN booth in the conference lobby. Stop by to say hello, score some swag, and catch a demo or two.

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• Why Oracle Delivers More Value than IBM in Data Integration Solutions

  - by irem.radzik(at)oracle.com

  For data integration projects, IT organization look for a robust but an easy-to-use solution, which simplifies enterprise data architecture while providing exceptional value-- not one that adds complexity and costs. This is a major challenge today for customers who are using IBM InfoSphere products like DataStage or Change Data Capture. Whereas, Oracle consistently delivers higher level value with its data integration products such as Oracle Data Integrator, Oracle GoldenGate. There are many differentiators for Oracle's Data Integration offering in comparison to IBM. Here are the top five: Lower cost of ownership Higher performance in both real-time and bulk data movement Ease of use and flexibility Reliability Complete, Open, and Integrated Middleware Offering Architectural differences between products contribute a great deal to these differences. First of all, Oracle's ETL architecture does not require a middle-tier transformation server, something IBM does require. Not only it costs more to manage an additional transformation server including energy costs, but it adds a performance bottleneck as well. In addition, IBM's data integration products are complex and often require lengthy professional services engagements to integrate. This translates to higher costs and delayed time to market. Then there's the reliability factor. Our customers choose Oracle GoldenGate over IBM's InfoSphere Change Data Capture product because Oracle GoldenGate is designed for mission-critical systems that require guaranteed data delivery and automatic recovery in case of process interruptions. On Thursday we will discuss these key differentiators in detail and provide customer examples that chose Oracle over IBM in data integration projects. Join us on Thursday Feb 10th at 11am PT to learn how Oracle delivers more value than IBM in data integration solutions.

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• Role of Sharepoint experience in career growth

  - by Syed Ibrahim

  I am from India. I was a Mainframe developer for first 2 years of my IT career and then shifted to Microsoft .Net and completed 3 years as of now. In these 3 years as a .Net developer i have worked only in core .Net skills like Asp .Net, Sql Server with C# .Net. I never worked in advance skills like Web Services or WCF or silverlight etc. In current world market scenario, I feel Sharepoint experience weighs more than the WCF, Web Services work experience for a .Net Developer.(Please correct if wrong). So i am planning to study Sharepoint through some training centre and complete a Sharepoint certification. The main reason for me to go for Sharepoint is that i feel it is a niche skill and it will help me to get a job in abroad location in future. Please let me know whether sharepoint can help me to get a job in foreign location. I would also like to know whether, Is it possible to master Sharepoint without any experience in skills like WCF, Web Services etc? Is it possible to get a sharepoint job just with knowledge and certification in it? Incase if sharepoint will not offer me career growth, then can you please suggest me the skills which will offer great career growth (like foreign jobs) for me as a .Net developer?

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• Attend my GTC sessions

  - by Daniel Moth

  The last GTC conference in the US was 2 years ago and I was there as an attendee. You may recall from that blog post that we were running UX studies at the time. It really feels great 2 years later, to be back at GTC presenting two sessions on C++ AMP, demonstrating our progress that includes input from those early studies. If you are attending GTC (in person or virtually later), be sure to watch my two-part session. Part 1 is S0242 on Wednesday 5pm and part 2 is S0244 on Thursday 10am. Here is the shared abstract for both parts: Harnessing GPU Compute with C++ AMP C++ AMP is an open specification for taking advantage of accelerators like the GPU. In this session we will explore the C++ AMP implementation in Microsoft Visual Studio 11 Beta. After a quick overview of the technology understanding its goals and its differentiation compared with other approaches, we will dive into the programming model and its modern C++ API. This is a code heavy, interactive, two-part session, where every part of the library will be explained. Demos will include showing off the richest parallel and GPU debugging story on the market, in the upcoming Visual Studio release. See you there! Comments about this post by Daniel Moth welcome at the original blog.

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• Learning advanced java skills

  - by moe

  I've been programming in java for a while and I really like the language, I've mostly just done game programming, but I want to get a feel for some of the more commonly used api's and frameworks and just get a generally more well-rounded grasp of the language and the common libraries in the current job market. From what I found things like spring, hibernate, and GWT are pretty in demand right now. I looked at some tutorials online and they weren't hard to follow but I really felt like I had no context for what I was learning - I had no idea how any of it would be use in a real work environment. I know nothing can rival the benefit I'd get from actual work experience but that's not an option for me right now, I need another way to learn these technologies in a way where I'll at least feel comfortable working with them and know what I'm doing beyond just understanding what code does what. I checked out a few books but they were all really old(like pre-2006, am I right to assume those books would be kind of out of date today?) or required experience with libraries that I didn't have and can't get. I hate getting stuck looking for the best resource to learn something instead of spending my time actually learning. All I really want is someone to point me to a resource(website or ebook) that is aimed at already experienced java developers and will not only teach me some interesting useful java technology(anything that is useful, I dont know much outside of graphics libraries and game related things so I was thinking some database or web programming api's) but also give me a good perspective of it and leave me feeling confident that I could actually use what I learned on a practical application. If my post makes you think I'm not yet experienced to be learning these things, which I doubted earlier today but am now starting to question, then what do you think is the next step for me? I just want to get better at java. Thanks everyone

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• Would You Pay for Smartphone OS Updates? [Poll]

  - by Jason Fitzpatrick

  For most phone ecosystems, manufacturer/carrier provided updates are few and far between (or outright nonexistent). To get access to mobile OS updates, would you open your wallet? While iPhone users are used to regular (and free) OS updates, the rest of us our largely left out in the cold. Over at ExtremeTech, Ryan Whitwam argues that we should be willing to pay for smartphone OS updates. The core of his argument is updates cost money and there is no financial incentive for carriers like Sprint and Verizon to turn back to their supplies (say, Motorola or LG) and pay them to provide an update pack for a phone they stopped selling last quarter. He writes: It might be hard to swallow, but the manufacturer of your phone is out to make money for its shareholders. The truth of the matter is that you’re not even the customer; the carrier is. Carriers buy thousands of phones at a time, and unless the carrier wants an update, there won’t be one because there is no one else to pay for it. Imagine if, instead of burning money for little or no benefit, an OEM actually had a financial incentive to port ICS to its older devices. Instantly, the idea of updating phones goes from the customer service back-burner to the forefront of a company’s moneymaking strategy. If the system proves a success, carriers could get involved and have a taste of the update fees as compensation for deploying the update over the air. This is more viable now than ever before thanks to the huge number of Android phones in the market. Samsung, for example, has sold over 30 million Galaxy S II phones since last summer. It has just started rolling Android 4.0 updates out to some countries, but most users are still waiting. If it charged just $10 for access to the update, that would be $150 million if only half of all users wanted an official update. Reader Request: How To Repair Blurry Photos HTG Explains: What Can You Find in an Email Header? The How-To Geek Guide to Getting Started with TrueCrypt

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• You Need BRM When You have EBS – and Even When You Don’t!

  - by bwalstra

  Here is a list of criteria to test your business-systems (Oracle E-Business Suite, EBS) or otherwise to support your lines of digital business - if you score low, you need Oracle Billing and Revenue Management (BRM). Functions Scalability High Availability (99.999%) Performance Extensibility (e.g. APIs, Tools) Upgradability Maintenance Security Standards Compliance Regulatory Compliance (e.g. SOX) User Experience Implementation Complexity Features Customer Management Real-Time Service Authorization Pricing/Promotions Flexibility Subscriptions Usage Rating and Pricing Real-Time Balance Mgmt. Non-Currency Resources Billing & Invoicing A/R & G/L Payments & Collections Revenue Assurance Integration with Key Enterprise Applications Reporting Business Intelligence Order & Service Mgmt (OSM) Siebel CRM E-Business Suite On-/Off-line Mediation Payment Processing Taxation Royalties & Settlements Operations Management Disaster Recovery Overall Evaluation Implementation Configuration Extensibility Maintenance Upgradability Functional Richness Feature Richness Usability OOB Integrations Operations Management Leveraging Oracle Technology Overall Fit for Purpose You need Oracle BRM: Built for high-volume transaction processing Monetizes any service or event based on any metric Supports high-volume usage rating, pricing and promotions Provides real-time charging, service authorization and balance management Supports any account structure (e.g. corporate hierarchies etc.) Scales from low volumes to extremely high volumes of transactions (e.g. billions of trxn per hour) Exposes every single function via APIs (e.g. Java, C/C++, PERL, COM, Web Services, JCA) Immediate Business Benefits of BRM: Improved business agility and performance Supports the flexibility, innovation, and customer-centricity required for current and future business models Faster time to market for new products and services Supports 360 view of the customer in real-time – products can be launched to targeted customers at a record-breaking pace Streamlined deployment and operation Productized integrations, standards-based APIs, and OOB enablement lower deployment and maintenance costs Extensible and scalable solution Minimizes risk – initial phase deployed rapidly; solution extended and scaled seamlessly per business requirements Key Considerations Productized integration with key Oracle applications Lower integration risks and cost Efficient order-to-cash process Engineered solution – certification on Exa platform Exadata tested at PayPal in the re-platforming project Optimal performance of Oracle assets on Oracle hardware Productized solution in Rapid Offer Design and Order Delivery Fast offer design and implementation Significantly shorter order cycle time Productized integration with Oracle Enterprise Manager Visibility to system operability for optimal up time

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• Bruce Lee Software development.

  - by DesigningCode

  "Styles tend to not only separate men - because they have their own doctrines and then the doctrine became the gospel truth that you cannot change. But if you do not have a style, if you just say: Well, here I am as a human being, how can I express myself totally and completely? Now, that way you won't create a style, because style is a crystallization. That way, it's a process of continuing growth."- Bruce Lee This is kind of how I see software development. What I enjoyed in the the early days of Agile, things seemed very dynamic, people were working out all manner of ways of doing things. It was technique oriented, it was very fluid and people were finding all kinds of good ways of doing things.  Now when I look at the world of “Agile” it seems more crystalized.  In fact that seemed to be a goal, to crystalize the goodness so everyone can share.   I think mainly because it seems a heck of a lot easier to market.  People are more willing to accept a well defined doctrine and drink the Kool Aid.   Its more “corporate” or “professional”. But the process of crystalizing the goodness actually makes it bad.   But luckily in the world of software development there are still many people who are more focused on “how can I express myself totally and completely”.   We are seeing expressive languages, expressive frameworks, tooling that helps you to better express yourself, design techniques that allow you to better express your intent.    I love that stuff! So beware, be very cautious of anyone offering you new age wisdom based on crystals!

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• Oracle IRM video demonstration of seperating duties of document security

  - by Simon Thorpe

  One thing an Information Rights Management technology should do well is separate out three main areas of responsibility.The business process of defining and controlling the classifications to which content is secured and the definition of the roles employees, customers, partners and contractors have when accessing secured content. Allow IT to manage the server and perform the role of authorizing the creation of new classifications to meet business needs but yet once the classification has been created and handed off to the business, IT no longer plays a role on the ongoing management. Empower the business to take ownership of classifications to which their own content is secured. For example an employee who is leading an acquisition project should be responsible for defining who has access to confidential project documents. This person should be able to manage the rights users have in the classification and also be the point of contact for those wishing to gain rights. Oracle IRM has since it's creation in the late 1990's had this core model at the heart of its design. Due in part to the important seperation of rights from the documents themselves, Oracle IRM places the right functionality within the right parts of the business. For example some IRM technologies allow the end user to make decisions about what users can print, edit or save a secured document. This in practice results in a wide variety of content secured with a plethora of options that don't conform to any policy. With Oracle IRM users choose from a list of classifications to which they have been given the ability to secure information against. Their role in the classification was given to them by the business owner of the classification, yet the definition of the role resides within the realm of corporate security who own the overall business classification policies. It is this type of design and philosophy in Oracle IRM that makes it an enterprise solution that works beyond a few users and a few secured documents to hundreds of thousands of users and millions of documents. This following video shows how Oracle IRM 11g, the market leading document security solution, lets the security organization manage and create classifications whilst the business owns and manages them. If you want to experience using Oracle IRM secured content and the effects of different roles users have, why not sign up for our free demonstration.

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• IIM Calcutta &ndash; EPBM 14 &ndash; Campus Visit &ndash; Day 4 &ndash; Managing Self, SDCC and Gari

  - by Ram Shankar Yadav

  …I’m becoming more of an addict of writing about my experiences, here in Kolkata! Today we started a bit of late at around 8 AM, did our breakfast and reached in class a bit late at around 9:50 AM, and here goes the surprise…. Today we had two lectures on “Managing Self” and two lectures on “Sustainable Development and Climate Change” (SDCC). Some of us got few self discipline lessons the moment they entered class and asked to “get out” :D So frankly speaking it was a nostalgic moment, which reminded us of Collage ;) We did a FIRO-B test as and got very good tips on managing ourselves and differentiate between “manager” and “leader” After the lunch we had our session on SDCC, in which the prof started by explaining “Credit Crisis”, and moved on to Sustainable Development and few great examples from industry and life~! After the class we went for shopping at Garihat Market, we ate Pani Puri and Moodi :P ..one more surprise…my room got flooded with lot of my new ePBM friends to take the copy of the pictures and we did lot of chit chat around anything and everything :D …so far so good…it’s an amazing experience for me and hopefully for others….who came out of their daily chores and went back to the nostalgic lanes of friendship, learning and most importantly “Happyness” ~~~ Cheers, ram :) EPBM 14 pics : http://epbm14.shutterfly.com/pictures

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• New ACS Resell Portfolio for OPN Members

  - by rituchhibber

  Oracle Advanced Customer Support (ACS) Services is pleased to announce availability of the ACS Resell Portfolio to Oracle PartnerNetwork (OPN) members on June 28, 2012. The ACS Resell Portfolio is available to Gold level OPN members and above selling to end users with valid Oracle Premier Support/End User agreements, and in countries where ACS has a local in-country presence to support the partner business. ACS provides mission critical support services for complex IT environments to help maximize performance, achieve higher availability, and reduce risk. The ACS Resell Portfolio can be leveraged to reduce time to market and drive improved end user satisfaction. Including ACS services at point of license sale can maximize your success as an Oracle partner.       On July 10, 2012, Oracle ACS is hosting a 60-minute resell portfolio training session. Topics include: ACS Resell Portfolio objectives   Partner participation requirements ACS portfolio services enabled for partner resell ACS sales engagement and transaction processes Contracting requirements Attend the following session to hear how you can maximize your profit opportunities by including ACS services, which compliment your solutions with integrated Oracle advanced support technologies.      DIAL-IN INFORMATION Webconference July 10, 2012 4:00 PM CEST Webconference Session Number: 591 988 820 Session Password: ebh12345 International: 706.501.7506 US: 866.589.6202 Call ID: 95867658 Click here for a list of toll-free international numbers. Please contact [email protected] with any questions or visit the ACS website.

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• BPM Standard Edition to start your BPM project

  - by JuergenKress

  Oracle have launched the new BPM Standard Edition. BPM Standard Edition is an entry level BPM offering designed to help organisations implement their first few processes in order to prove the value of BPM within their own organisation. Based on the highly regarded BPM Suite, BPM SE is a restricted use license that is licensed on a Named User basis. This new commercial offering gives Partners and Oracle the opportunity to address new markets and fast track adoption of Oracle BPM by starting small and proving the Return on Investment by working closely with our Customers. This is a great opportunity for Partners to use BPM SE as a core element of your own BPM ‘go to market’ value propositions. Please contact either Juergen Kress or Mike Connaughton if you would like to make these value propositions available to the Oracle Field Sales organisation and to advertise them on the EMEA BPM intranet. Click here to see the replay of webcast and download the slides here. Need BPM support? E-Mail: [email protected] Tel. 441189247673 Additional updated BPM material: Whitepaper: BPM10g Usage Guidelines - Design Practices to Facilitate Migration to BPM 12c (Partner & Oracle confidential) Article: 10 Ways to Tactical Business Success with BPM To access the documents please visit the SOA Community Workspace (SOA Community membership required) SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: BPM Standard Edition,BPM Suite,BPM,SOA Specialization award,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• Promoting Organizational Visibility for SOA and SOA Governance Initiatives – Part I by Manuel Rosa and André Sampaio

  - by JuergenKress

  The costs of technology assets can become significant and the need to centralize, monitor and control the contribution of each technology asset becomes a paramount responsibility for many organizations. Through the implementation of various mechanisms, it is possible to obtain a holistic vision and develop synergies between different assets, empowering their re-utilization and analyzing the impact on the organization caused by IT changes. When the SOA domain is considered, the issue of governance should therefore always come into play. Although SOA governance is mandatory to achieve any measure of SOA success, its value still passes incognito in most organizations, mostly due to the lack of visibility and the detached view of the SOA initiatives. There are a number of problems that jeopardize the visibility of these initiatives: Understanding and measuring the value of SOA governance and its contribution – SOA governance tools are too technical and isolated from other systems. They are inadequate for anyone outside of the domain (Business Analyst, Project Managers, or even some Enterprise Architects), and are especially harsh at the CxO level. Lack of information exchange with the business, other operational areas and project management – It is not only a matter of lack of dialog but also the question of using a common vocabulary (textual or graphic) that is adequate for all the stakeholders. We need to generate information that can be useful for a wider scope of stakeholders like Business and enterprise architectures. In this article we describe how an organization can leverage from the existing best practices, and with the help of adequate exploration and communication tools, achieve and maintain the level of quality and visibility that is required for SOA and SOA governance initiatives. Introduction Understanding and implementing effective SOA governance has become a corporate imperative in order to ensure coherence and the attainment of the basic objectives of SOA initiatives: develop the correct services control costs and risks bound to the development process reduce time-to-market Read the full article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Mix Forum Technorati Tags: SOA Governance,Link Consulting,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

  - by Michael Hylton

  There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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• “Big Data” Is A Small Concept Unless You Can Apply It To The Customer Experience

  - by Michael Hylton

  There’s been a lot of recent talk in the industry about “big data”.  Much can be said about the importance of big data and the results from it, but you need to always consider the customer experience when analyzing and applying customer data. Personalization and merchandising drive the user experience.  Big data should enable you to gain valuable insight into each of your customers and apply that insight at the moment they are on your Web site, talking to one of your call center agents, or any other touchpoint.  While past customer experience is important, you need to combine that with what your customer is doing on your Web site now as well what they are doing and saying on social networking sites.  It’s key to have a 360 degree view of your customer across all of your touchpoints in order to provide that relevant and consistent experience that they come to expect when interacting with your brand. Big data can enable you to effectively market, merchandize, and recommend the right products to the right customers and the right time.  By taking customer data and applying it to product recommendations, you have an opportunity to gain a greater share of wallet through the cross-selling and up-selling of additional products and services.  You can also build sustaining loyalty programs to continue to engage with your customers throughout their long-term relationship with your brand.

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• Is Openness at the heart of the EU Digital Agenda?

  - by trond-arne.undheim

  At OpenForum Europe Summit 2010, to be held in Brussels, Autoworld, 11 Parc du Cinquantenaire on Thursday 10 June 2010, a number of global speakers will discuss whether it indeed provides an open digital market as a catalyst for economic growth and if it will deliver a truly open e-government and digital citizenship (see Summit 2010). In 2008, OpenForum Europe, a not-for-profit champion of openness through open standards, hosted one of the most cited speeches by Neelie Kroes, then Commissioner of Competition. Her forward-looking speech on openness and interoperability as a way to improve the competitiveness of ICT markets set the EU on a path to eradicate lock-in forever. On the two-year anniversary of that event, Vice President Kroes, now the first-ever Commissioner of the Digital Agenda, is set to outline her plans for delivering on that vision. Much excitement surrounds open standards, given that Kroes is a staunch believer. The EU's Digital Agenda promises IT standardization reform in Europe and vows to recognize global standards development organizations (fora/consortia) by 2010. However, she avoided the term "open standards" in her new strategy. Markets are, of course, asking why she is keeping her cards tight on this crucial issue. Following her speech, Professor Yochai Benkler, award-winning author of "The Wealth of Networks", and Professor Nigel Shadbolt, appointed by the UK Government to work alongside Sir Tim Berners-Lee to help transform public access to UK Government information join dozens of speakers in the quest to analyse, entertain and challenge European IT policy, people, and documents. Speakers at OFE Summit 2010 include David Drummond, Senior VP Corporate Development and Chief Legal Officer, Google; Michael Karasick, VP Technology and Strategy, IBM; Don Deutsch, Vice President, Standards Strategy and Architecture for Oracle Corp; Thomas Vinje, Partner Clifford Chance; Jerry Fishenden, Director, Centre for Policy Research, and Rishab Ghosh, head, collaborative creativity group, UNU-MERIT, Maastricht (see speakers). Will openness stay at the heart of EU Digital Agenda? Only time will show.

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• Using JavaScript for basic HTML layout

  - by Slobaum

  I've been doing HTML layout as well as programming for many years and I'm seeing a growing issue recently. Folks who primarily do HTML layout are becoming increasingly more comfortable using JavaScript to solve basic page layout problems. Rather than consider what HTML is capable of doing (to hit their target browsers), they're slapping on bloated JS frameworks that "fix" fairly basic problems. Let's get this out of the way right here: I find this practice annoying and often inconsiderate of those with special accessibility needs. Unfortunately, when you try to tell these folks that what they're doing isn't semantic, ideal, or possibly even a good idea, they always counter with the same old arguments: "JavaScript has a market saturation of 98%, we don't care about the other 2%." or "Who doesn't have JavaScript enabled these days?" or simply "We don't care about those users." I find that remarkably short-sighted. I would really like the opinion of the community at large. What do you think, am I holding too fast to a dying ideal? I am willing to accept that, but would like to be given good arguments as to why I should disregard 2%+ of my user base (among others). Is JavaScript's prevalence a good excuse to use a programmatic language to do basic layout, thus mucking up your behavior and layout? jQuery and similar "behavior" based frameworks are blurring the lines, especially for those who don't realize the difference. Honestly (and probably most importantly), I would like some "argument ammo" to use against these folks when the "it's the right way to do it" argument is unacceptable. Can you cite sources outlining your stance, please? Thanks everybody, please be civil :)

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• Tab Sweep: Java EE 6 Scopes, Observer, SSL, Workshop, Virtual Server, JDBC Connection Validation

  - by arungupta

  Recent Tips and News on Java, Java EE 6, GlassFish & more : • How Java EE 6 Scopes Affect User Interactions (DevX.com) • Why is Java EE 6 better than Spring ? (Arun Gupta) • JavaEE Revisits Design Patterns: Observer (Murat Yener) • Getting started with Glassfish V3 and SSL (JavaDude) • Software stacks market share within Jelastic: March 2012 (Jelastic) • All aboard the Java EE 6 Love Boat! (Bert Ertman) • Full stack Java EE workshop (Kito Mann) • Create a virtual server from console in glassfish (Hector Guzman) • Glassfish – JDBC Connection Validation explained (Alexandru Ersenie) • Automatically setting the label of a component in JSF 2 (Arjan Tijms) • JSF2 + Primefaces3 + Spring3 & Hibernate4 Integration Project (Eren Avsarogullari) • THE EXECUTABLE FEEL OF JAX-RS 2.0 CLIENT (Adam Bien) Here are some tweets from this week ... web-app dtd(s) on http://t.co/4AN0057b R.I.P. using http://t.co/OTZrOEEr instead. Thank you Oracle! finally got GlassFish and Cassandra running embedded so I can unit test my app #jarhell #JavaEE6 + #NetBeans is really a pleasure to work with! Reading latest chapter in #Spring vs #JavaEE wars https://t.co/RqlGmBG9 (and yes, #JavaEE6 is better :P) @javarebel very easy install and very easy to use in combination with @netbeans and @glassfish. Save your time.

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• What's Microsoft's strategy on Windows CE development?

  - by Heinzi

  Lots of specialized mobile devices use Windows CE or Windows Mobile. I'm not talking about smart phones here -- I know that Windows Phone 7 is Microsoft's current technology of choice here. I'm talking about barcode readers, embedded devices, industry PDAs with specialized hardware, etc... the kind of devices (Example 1, Example 2) where Windows Phone Silverlight development is not an option (no P/Invoke to access the hardware, etc.). Since direct Compact Framework support has been dropped in Visual Studio 2010, the only option to develop for these device currently is to use outdated development tools (VS 2008), which already start to cause trouble on modern machines (e.g. there's no supported way to make the Windows Mobile Device Emulator's network stack work on Windows 7). Thus, my question is: What are Microsoft's plans regarding these mobile devices? Will they allow native applications on Windows Phone, such that, for example, barcode reader drivers can be developed that can be accessed in Silverlight applications? Will they re-add "native" Compact Framework support to Visual Studio and just haven't found the time yet? Or will they leave this niche market?

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• Mexico leading in Business Transformation Strategies:

  - by [email protected]

  By [email protected] on April 15, 2010 8:31 AM By John Burke Group Vice President Oracle Applications Business Unit I recently completed a business tour in Mexico, and was surprised by both the economic vibrancy of the country and the thought leadership expressed by many of the customers I met. An example of the economic vibrancy of the country: across the street from my hotel was the local Bentley dealership, Coach Store, Yves Saint Laurent and of course a Starbucks. I only made it to Starbucks. Both the Coach Store and YSL had a line of folks waiting to get in... As for thought leadership, there were several illustrations only on the first day. I had the opportunity to meet with a branch of the Mexican Federal Government. Their questions were not about clerical task automation, far from it! We discussed citizen on-line access to fees and services - for example looking up the duty on an international goods shipment, or tracking that my taxes have been received, or the status of my request for a certain service. Eligibility, policies and status. Having an integrated rules or policy automation system that would allow businesses and citizens to access accurate information and ensure the proper collection of fees and payment for 3rd party provided services. Then in the afternoon, I met with the owner of a roofing company (note: most roofs in Mexico are flat and made of cement). This CEO started discussing how he wanted to transform his business from a cement products company to a service company and market 5-10-15 year service contracts which would guarantee the structural integrity of the roof and of course that the roof would remain waterproof. Although his products were guaranteed, they required an annual inspection and most home owners never schedule that inspection until it is too late and water damage has occurred. These emergency calls reduce his margin and reduce customer satisfaction. This lead to a discussion of business models in general and why long term differentiation can only come from service, not just for the music or news industries, but also for roofing companies! I completely agreed with the transformational concepts described in both meetings and quickly understood why there is a Bentley dealership near my hotel.

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• INCLUDE ON YOUR SOLUTION ORACLE'S BUSINESS INTELLIGENCE SOFTWARE / 22 Fev 11

  - by Claudia Costa

  Convidamo-lo a assistir à sessão ISV Partner Embedded BI que decorrerá no prximo dia 22 de Fevereiro nas instalações da Oracle, em Porto Salvo. Não perca esta oportunidade de descobrir como pode modernizar a sua aplicação através da inclusão do Oracle Business Intelligence (OBI 11g). Durante esta sessão, ficará a saber como tornar os seus relatórios e a informação de apoio à gestão mais competitivos, e em simultâneo como pode proporcionar aos seus clientes informação de gestão com um visual apelativo. Qual a importância que esta temática tem para si? Ao encorporar a solução Oracle BI na sua aplicação, poderá mais rapidamente endereçar oportunidades de mercado, acrescentando valor ao seu produto. Poderá também baixar o custo total de propriedade (TCO) e proporcionar um retorno de investimento maior. Em caso de dúvida ou eventual esclarecimento, por favor contacte Claudia Costa - Telf: 21 4235027 ou email: [email protected]. Contamos com a sua presença! Agenda 09:15 Registo 09:30 Boas Vindas e Introdução - Paulo Costa, ISV Manager Oracle Portugal 09:40 The BI&EPM Market and Oracle's Strategic Position - Mike Hallet, BI and EPM Director Oracle EMEA 10:00 Oracle Business Intelligence 11g - Most Complete, Open, Integrated and Embeddable solution - Guy Ernoul, Master Principal Sales Consultant 11:00 Coffee Break 11:20 Introduction to the embedded BI program for ISV partners - Mike Hallet, BI and EPM Director Oracle EMEA 12:00 Partner showcase of an Oracle Embedded BI solution 13:00 Lunch 14:00 Technical Presentation - Guy Ernoul, Master Principal Sales Consultant OBI Administration: Architecture Creating & Manage the (Presentation, Model, Physical) Layer Administration using FMW control Diagnostic and performance for Enterprise Manager Demonstration OBI Utilization: Analyse & Dashboard Reports Action Framework Map & Scorecard APIs for Embedding OBI 11g (Go, Xml, ADF) Demonstration 16:00 Encerramento22 Fevereiro de 2011 9.30 a.m. - 4.00 p.m. Instalações Oracle Showroom Lagoas Park - Edf 8 Porto SalvoAssista a este evento exclusivo Inscrições Gratuitas. Lugares Limitados!Registe-se já!

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