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• Best way: restructure an existing Team Foundation Server (TFS) solution

  - by dhh

  In my department we are developing several smaller AddOns for some unified communication server. For versioning and distributed development we use a Team Foundation Server 2012. But: there is only one large TFS solution for all of our applications and libraries: Main Solution Applications App 1 App 2 App 3 Externals Libraries Lib 1 Lib 2 Tools The "Application" path contains all main applications. Those are not depending on each other, but they depend on the Libraries and Externals projects. The "Externals" path contains some external DLLs referenced in our Applications and Libraries. The Libraries path contains commonly used libs (UI templates, Helper classes, etc.). They do not depend on each other and they are referenced in the Libraries and the Tools projects. The Tools path contains some helper programs like setup helpers, update web services, etc. Now, there's some major points why I'd like to change this structure: We can't use server builds. It's uncomfortable to manage TFS scrum management with sprints, impediments, etc. with a solution structure like that. Every developer always has access to all projects in the solution. A complete build lasts too long if one accidentally hits [F6] in Visual Studio... What would you change in this solution? How would you break those projects into smaller Solutions, how should those solutions be structured. My first approach would be, to create one TFS project for each Application, Library and Tool. But how can I ensure that e.g. App 2 always contains the newest version of Lib 1? Do I have to monitor changes on Lib 1 and update App 2 manually as soon as the Lib changes? Or can I somehow force Visual Studio to always use the newest version of an external project somehow?

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• What is the breakdown of jobs in game development?

  - by Destry Ullrich

  There's a project I'm trying to start for Indie Game Development; specifically, it's going to be a social networking website that lets developers meet through (It's a secret). One of the key components is showing what skills members have. Question: I need to know what MAJOR game development roles are not represented in the following list, keeping in mind that many specialist roles are being condensed into more broad, generalist roles: Art Animator (Characters, creatures, props, etc.) Concept Artist (2D scenes, environments, props, silhouettes, etc.) Technical Artist (UI artists, typefaces, graphic designers, etc.) 3D Artist (Modeling, rigging, texture, lighting, etc.) Audio Composer (Scores, music, etc.) Sound Engineer (SFX, mood setting, audio implementation, etc.) Voice (Dialog, acting, etc.) Design Creative Director (Initial direction, team management, communications, etc.) Gameplay Designer (Systems, mechanics, control mapping, etc.) World Designer (Level design, aesthetics, game progression, events, etc.) Writer (Story, mythos, dialog, flavor text, etc.) Programming Engine Programming (Engine creation, scripting, physics, etc.) Graphics Engineer (Sprites, lighting, GUI, etc.) Network Engineer (LAN, multiplayer, server support, etc.) Technical Director (I don't know what a technical director would even do.) Post Script: I have an art background, so i'm not familiar with what the others behind game creation actually do. What's missing from this list, and if you feel some things should be changed around how so?

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• Is using SVN for development and CM a bad practice?

  - by GatorGuy

  I have a bit of experience with SVN as a pure programmer/developer. Within my company, however, we use SVN as our configuration management tool. I thought using SVN for development at the same time was OK since we could use branches and the trunk for dev, and tags for releases. To me, the tags were the CM part, and the branches/trunk were the dev part. Recently a person, who develops high level code (but outside of the "pure SW" group) mentioned that the existing philosophy (mixing SVN for dev and CM) was wrong... in his opinion. His reasoning is that he thinks the company's CM tool should always link to run-able SW (so branches would break this rule). He also mentioned that a CM tool shouldn't be a backup utility for daily or incremental commits. Finally, he doesn't like the idea of having to jump from revision 143 to 89 in order to get a working copy... and further that CM tools shouldn't allow reversion to a broken state. In general he wants to separate the CM and back-up/dev utilties that SVN offers. Honestly, I am new and the person with this perspective is one of seniority, experience, and success, so I want to field this dilemma with the stackoverflow userbase to see if his approach has merit. My question: Should SVN be purely used for development, and another tool for CM (or vice versa)? Why? If so, what tools would you suggest for this combo? Or do you think that integrating both CM and dev into SVN is the best approach? Why? Thanks.

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• What to do as a new team lead on a project with maintainability problems?

  - by Mr_E

  I have just been put in charge of a code project with maintainability problems. What things can I do to get the project on a stable footing? I find myself in a place where we are working with a very large multi-tiered .NET system that is missing a lot of the important things such as unit tests, IOC, MEF, too many static classes, pure datasets etc. I'm only 24 but I've been here for almost three years (this app has been in development for 5) and mostly due to time constraints we've been just adding in more crap to fit the other crap. After doing a number of projects in my free time I have begun to understand just how important all those concepts are. Also due to employee shifting I find myself to now be the team lead on this project and I really want to come up with some smart ways to improve this app. Ways where the value can be explained to management. I have ideas of what I would like to do but they all seem so overwhelming without much upfront gain. Any stories of how people have or would have dealt with this would be a very interesting read. Thanks.

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• How to deal with bad developers who hold back the project

  - by ILovePaperTowels

  We're at the end of a project, but we continue to run into issues because of a single piece of the project. This piece is handled by a specific developer. Finally, we grabbed latest and started reviewing it. It's just horrendous code! Trying to step through it was difficult and it's a relatively simple workflow. The point of this question is, how to deal with this situation. The developer has a hard time accepting criticism (constructive or otherwise) and feels he is more knowledgeable than others on the team who are, well, highly decorated, experienced and accomplished developers. It's difficult to even get into a topic about development because it turns into "I know what I'm talking about and you're just wrong!" type of conversation. A request has already been put in to replace this developer but it is a hard sell since devs are in short supply where we are and this is a corporation with a LOT of political bs. Management has been notified a few times but nothing is happening.

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• SANS Mobility Policy Survey Webcast follow up

  - by Darin Pendergraft

  Hello Everyone!  If you missed the SANS mobility survey webcast on October 23 - here is a link to the replay and to the slides: [Warning -  you have to register to see the replay and to get the slides] https://www.sans.org/webcasts/byod-security-lists-policies-mobility-policy-management-survey-95429 The webcast had a lot of great information about how organizations are setting up and managing their mobile access policies.  Here are a couple of key takeaways: 1.  Who is most concerned about mobile access policy? Security Analysts >> CISOs >> CIOs - the focus is coming from the risk and security office - so what does that mean for the IT teams? 2. How important is mobile policy? 77% said "Critical" or "Extremely Important" - so this means mobile access policies will get a lot of attention.  3. When asked about the state of their mobile policies: Over 35% said they didn't have a mobile access policy and another 35% said they simply ask their employees to sign a usage agreement.  So basically ~70% of the respondents were not actively managing or monitoring mobile access. Be sure to watch the webcast replay for all of the details. Box, Oracle and RSA were all co-sponsors of the survey and webcast and all were invited to give a brief presentation at the end.

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• Should developers do their own software releases (if there is a prod support team in place)?

  - by leora

  I know there are going to always be differences depending on the particular size, staff etc, but i wanted to get feedback in general around: In an environment where you have a production support team doing first line support and release management, is it better to simply have developers manage their own releases instead? In this case, its internal software at an insurance company but the question should be valid at any company, size, etc I think. Currently, we have our production team do releases but there is an argument that its inefficient and that if you allowed developers the ability to do it, they will focus more on making it simple and efficient and avoid basically passing on scripts, etc to run to another team. The counter argument is that if you don't have a check and balance, you could get a software team (or an individual) that doesn't a very hacky job about getting their software out there (making on the fly changes, not documenting the process, etc) and that by forcing the prod support team to do the actual release, it enforces consistency and proper checks and balances. I know this is not a black or white issue but I wanted to see what folks thought on this so the discipline and consistency is there but without the feeling that an inefficient process is in place.

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• The Importance of a Security Assessment - by Michael Terra, Oracle

  - by Darin Pendergraft

  Today's Blog was written by Michael Terra, who was the Subject Matter Expert for the recently announced Oracle Online Security Assessment. You can take the Online Assessment here: Take the Online Assessment Over the past decade, IT Security has become a recognized and respected Business discipline.  Several factors have contributed to IT Security becoming a core business and organizational enabler including, but not limited to, increased external threats and increased regulatory pressure. Security is also viewed as a key enabler for strategic corporate activities such as mergers and acquisitions.Now, the challenge for senior security professionals is to develop an ongoing dialogue within their organizations about the importance of information security and how it can impact their organization's strategic objectives/mission. The importance of conducting regular “Security Assessments” across the IT and physical infrastructure has become increasingly important. Security standards and frameworks, such as the international standard ISO 27001, are increasingly being adopted by organizations and their business partners as proof of their security posture and “Security Assessments” are a great way to ensure a continued alignment to these frameworks.Oracle offers a number of different security assessment covering a broad range of technologies. Some of these are short engagements conducted for free with our strategic customers and partners. Others are longer term paid engagements delivered by Oracle Consulting Services or one of our partners. The goal of a security assessment, (also known as a security audit or security review), is to ensure that necessary security controls are integrated into the design and implementation of a project, application or technology.  A properly completed security assessment should provide documentation outlining any security gaps that exist in an infrastructure and the associated risks for those gaps. With that knowledge, an organization can choose to either mitigate, transfer, avoid or accept the risk. One example of an Oracle offering is a Security Readiness Assessment:The Oracle Security Readiness Assessment is a practical security architecture review focused on aligning an organization’s enterprise security architecture to their business principals and strategic objectives. The service will establish a multi-phase security architecture roadmap focused on supporting new and existing business initiatives.Offering OverviewThe Security Readiness Assessment will: Define an organization’s current security posture and provide a roadmap to a desired future state architecture by mapping  security solutions to business goals Incorporate commonly accepted security architecture concepts to streamline an organization’s security vision from strategy to implementation Define the people, process and technology implications of the desired future state architecture The objective is to deliver cohesive, best practice security architectures spanning multiple domains that are unique and specific to the context of your organization. Offering DetailsThe Oracle Security Readiness Assessment is a multi-stage process with a dedicated Oracle Security team supporting your organization.  During the course of this free engagement, the team will focus on the following: Review your current business operating model and supporting IT security structures and processes Partner with your organization to establish a future state security architecture leveraging Oracle’s reference architectures, capability maps, and best practices Provide guidance and recommendations on governance practices for the rollout and adoption of your future state security architecture Create an initial business case for the adoption of the future state security architecture If you are interested in finding out more, ask your Sales Consultant or Account Manager for details.

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• SQL SERVER – Display Datetime in Specific Format – SQL in Sixty Seconds #033 – Video

  - by pinaldave

  A very common requirement of developers is to format datetime to their specific need. Every geographic location has different need of the date formats. Some countries follow the standard of mm/dd/yy and some countries as dd/mm/yy. The need of developer changes as geographic location changes. In SQL Server there are various functions to aid this requirement. There is function CAST, which developers have been using for a long time as well function CONVERT which is a more enhanced version of CAST. In the latest version of SQL Server 2012 a new function FORMAT is introduced as well. In this SQL in Sixty Seconds video we cover two different methods to display the datetime in specific format. 1) CONVERT function and 2) FORMAT function. Let me know what you think of this video. Here is the script which is used in the video: -- http://blog.SQLAuthority.com -- SQL Server 2000/2005/2008/2012 onwards -- Datetime SELECT CONVERT(VARCHAR(30),GETDATE()) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),10) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),110) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),5) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),105) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),113) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),114) AS DateConvert; GO -- SQL Server 2012 onwards -- Various format of Datetime SELECT CONVERT(VARCHAR(30),GETDATE(),113) AS DateConvert; SELECT FORMAT ( GETDATE(), 'dd mon yyyy HH:m:ss:mmm', 'en-US' ) AS DateConvert; SELECT CONVERT(VARCHAR(30),GETDATE(),114) AS DateConvert; SELECT FORMAT ( GETDATE(), 'HH:m:ss:mmm', 'en-US' ) AS DateConvert; GO -- Specific usage of Format function SELECT FORMAT(GETDATE(), N'"Current Time is "dddd MMMM dd, yyyy', 'en-US') AS CurrentTimeString; This video discusses CONVERT and FORMAT in simple manner but the subject is much deeper and there are lots of information to cover along with it. I strongly suggest that you go over related blog posts in next section as there are wealth of knowledge discussed there. Related Tips in SQL in Sixty Seconds: Get Date and Time From Current DateTime – SQL in Sixty Seconds #025 Retrieve – Select Only Date Part From DateTime – Best Practice Get Time in Hour:Minute Format from a Datetime – Get Date Part Only from Datetime DATE and TIME in SQL Server 2008 Function to Round Up Time to Nearest Minutes Interval Get Date Time in Any Format – UDF – User Defined Functions Retrieve – Select Only Date Part From DateTime – Best Practice – Part 2 Difference Between DATETIME and DATETIME2 Saturday Fun Puzzle with SQL Server DATETIME2 and CAST What would you like to see in the next SQL in Sixty Seconds video? Reference: Pinal Dave (http://blog.sqlauthority.com)   Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Excel

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• Innovation and the Role of Social Media

  - by Brian Dirking

  A very interesting post by Andy Mulholland of CAP Gemini this week – “The CIO is trapped between the CEO wanting innovation and the CFO needing compliance” – had many interesting points: “A successful move in one area won’t be recognized and rapidly implemented in other areas to multiply the benefits, or worse unsuccessful ideas will get repeated adding to the cost and time wasted. That’s where the need to really address the combination of social networking, collaboration, knowledge management and business information is required.” Without communicating what works and what doesn’t, the innovations of our organization may be lost, and the failures repeated. That makes sense. If you liked Andy Mulholland’s blog post, you need to hear Howard Beader’s presentation at Enterprise 2.0 Conference on innovation and the role of social media. (Howard will be speaking in the Market Leaders Session at 1 PM on Wednesday June 22nd). Some of the thoughts Howard will share include: • Innovation is more than just ideas, it’s getting ideas to market, and removing the obstacles that stand in the way • Innovation is about parallel processing – you can’t remove the obstacles one by one because you will get to market too late • Innovation can be about product innovation, but it can also be about process innovation This brings us to Andy’s second issue he raises: "..the need for integration with, and visibility of, processes to understand exactly how the enterprise functions and delivers on its policies…" Andy goes on to talk about this from the perspective of compliance and the CFO’s concerns. And it’s true: innovation can come both in product innovation, but also internal process innovation. And process innovation can have as much impact as product innovation.  New supply chain models can disrupt an industry overnight. Many people ignore process innovation as a benefit of social business, because it is perceived as a bottom line rather than top line impact. But it can actually impact your top line by changing your entire business model. Oracle WebCenter sits at this crossroads between product innovation and process innovation, enabling you to drive go-to-market innovations through internal social media tools, removing obstacles in parallel, and also providing you deep insight into your processes so you can identify bottlenecks and realize whole new ways of doing business. Learn more about how at the Enterprise 2.0 Conference, where Oracle will be in booth #213 showing Oracle WebCenter and Oracle Fusion Applications.

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• Filtering option list values based on security in UCM

  - by kyle.hatlestad

  Fellow UCM blog writer John Sim recently posted a comment asking about filtering values based on the user's security. I had never dug into that detail before, but thought I would take a look. It ended up being tricker then I originally thought and required a bit of insider knowledge, so I thought I would share. The first step is to create the option list table in Configuration Manager. You want to define the column for the option list value and any other columns desired. You then want to have a column which will store the security attribute to apply to the option list value. In this example, we'll name the column 'dGroupName'. Next step is to create a View based on the new table. For the Internal and Visible column, you can select the option list column name. Then click on the Security tab, uncheck the 'Publish view data' checkbox and select the 'Use standard document security' radio button. Click on the 'Edit Values...' button and add the values for the option list. In the dGroupName field, enter the Security Group (or Account if you use Accounts for security) to apply to that value. Create the custom metadata field and apply the View just created. The next step requires file system access to the server. Open the file [ucm directory]\data\schema\views\[view name].hda in a text editor. Below the line '@Properties LocalData', add the line: schSecurityImplementorColumnMap=dGroupName:dSecurityGroup The 'dGroupName' value designates the column in the table which stores the security value. 'dSecurityGroup' indicates the type of security to check against. It would be 'dDocAccount' if using Accounts. Save the file and restart UCM. Now when a user goes to the check-in page, they will only see the options for which they have read and write privileges to the associated Security Group. And on the Search page, they will see the options for which they have just read access. One thing to note is if a value that a user normally can't view on Check-in or Search is applied to a document, but the document is viewable by the user, the user will be able to see the value on the Content Information screen.

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• Do we need to adopt a black-box asset our project is inheriting from its predecessor?

  - by Tom Anderson

  Our client has an eCommerce site which was developed by an in-house team, and is now showing its age. I work for a firm brought in as external contractors to build a replacement. Part of the current site is a Flash viewer applet which displays media about the product - zoom-able images, 360-degree views, movies, and so on. We need to show the same media the current site does, so we are simply reusing the viewer. The viewer is embedded on a page in the usual way, and told what media to show by means of an XML file it loads from our server, which is pretty simple for us to generate. We've got this working; it was pretty straightforward. But what else do we need to do? The thing is, as far as we're concerned, the viewer is a binary blob which is served from the client's content-distribution network. We embed it, feed it some XML, and it does its job, but we have no power over its internals. It's completely opaque to us - a black box. We can use it to do what it does, but we can't change it, so if we ever need to do something different, we're stuffed. We're building this site for the client, and when we're done, we'll hand it over for them to maintain. We won't be doing the maintenance ourselves. There's a small team within the client who are working as part of our team, and who will be the ones doing the maintenance. That team only includes one person from the team that built the old site, and it's not someone who knows the image viewer. The people who do know the image viewer are not slated to join our team when our system replaces theirs - they'll be moved to other projects. The documentation on the viewer is extremely thin, and as far as i know doesn't cover the internals at all. My worry is that if someone doesn't take some positive action, all knowledge of the internal workings of the viewer - even down to where the source code for it is - will be lost. It's possible it already has been. Is this something to worry about? If so, whose job is it to worry about it? What should they do about it once they've got worried?

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• What speed are Wi-Fi management and control frames sent at?

  - by Bryce Thomas

  There are a bunch of different 802.11 Wi-Fi standards, e.g. 802.11a, 802.11b, 802.11g, 802.11n etc. that all support different speeds. Wi-Fi frames are generally categorised as one of the following: Data frames - carry the actual application data Control frames - coordinate when its safe to send/reduce collisions Management frames - handle connection discovery/setup/tear down (e.g. AP discovery, association, disassociation) My question is about whether all these frames, and specifically management frames, are transmitted at the fastest supported speed available, or whether certain classes of frames are transmitted at some lowest common denominator speed. I have noticed that when I put an 802.11b/g only device into monitor mode and capture traffic over the air, I still see management frames (e.g. association/disassociation) being transmitted between my phone and AP which are both 802.11n, even though 802.11n has a higher transfer rate. So I am imagining one of two possibilities: My 802.11n phone/AP had to negotiate a slower speed for some reason and that's why I can see their frames on my 802.11b/g monitoring device. Management frames (and perhaps control frames also?) are sent at a lower speed, and it's only data frames that are transmitted faster with newer 802.11 standards. The reason I would like to know which one of these two possibilities (or perhaps a third possibility) is the case is that I want to capture management frames, and need to know whether using an 802.11b/g card is going to lead to me missing some frames sent at higher speeds than the monitoring card can observe. If management frames are indeed sent at a slower rate, then it's all good. If I just happen to be seeing the management frames because my phone/AP have negotiated a slower rate though, then I need to reconsider what card I use for packet capture.

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• SQL SERVER – Copy Data from One Table to Another Table – SQL in Sixty Seconds #031 – Video

  - by pinaldave

  Copy data from one table to another table is one of the most requested questions on forums, Facebook and Twitter. The question has come in many formats and there are places I have seen developers are using cursor instead of this direct method. Earlier I have written the similar article a few years ago - SQL SERVER – Insert Data From One Table to Another Table – INSERT INTO SELECT – SELECT INTO TABLE. The article has been very popular and I have received many interesting and constructive comments. However there were two specific comments keep on ending up on my mailbox. 1) SQL Server AdventureWorks Samples Database does not have table I used in the example 2) If there is a video tutorial of the same example. After carefully thinking I decided to build a new set of the scripts for the example which are very similar to the old one as well video tutorial of the same. There was no better place than our SQL in Sixty Second Series to cover this interesting small concept. Let me know what you think of this video. Here is the updated script. -- Method 1 : INSERT INTO SELECT USE AdventureWorks2012 GO ----Create TestTable CREATE TABLE TestTable (FirstName VARCHAR(100), LastName VARCHAR(100)) ----INSERT INTO TestTable using SELECT INSERT INTO TestTable (FirstName, LastName) SELECT FirstName, LastName FROM Person.Person WHERE EmailPromotion = 2 ----Verify that Data in TestTable SELECT FirstName, LastName FROM TestTable ----Clean Up Database DROP TABLE TestTable GO --------------------------------------------------------- --------------------------------------------------------- -- Method 2 : SELECT INTO USE AdventureWorks2012 GO ----Create new table and insert into table using SELECT INSERT SELECT FirstName, LastName INTO TestTable FROM Person.Person WHERE EmailPromotion = 2 ----Verify that Data in TestTable SELECT FirstName, LastName FROM TestTable ----Clean Up Database DROP TABLE TestTable GO Related Tips in SQL in Sixty Seconds: SQL SERVER – Insert Data From One Table to Another Table – INSERT INTO SELECT – SELECT INTO TABLE Powershell – Importing CSV File Into Database – Video SQL SERVER – 2005 – Export Data From SQL Server 2005 to Microsoft Excel Datasheet SQL SERVER – Import CSV File into Database Table Using SSIS SQL SERVER – Import CSV File Into SQL Server Using Bulk Insert – Load Comma Delimited File Into SQL Server SQL SERVER – 2005 – Generate Script with Data from Database – Database Publishing Wizard What would you like to see in the next SQL in Sixty Seconds video? Reference: Pinal Dave (http://blog.sqlauthority.com)   Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Excel

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• Next Phase of ECM 11g Now Available - New UCM & URM 11g, & Updated I/PM & IRM 11g

  - by michelle.huff

  We're excited to announce that the Oracle Enterprise Content Management Suite 11g is now available! Today, Oracle announced ECM Suite 11g, a part of Fusion Middleware 11gR1 Patchset 2 release, which builds upon the Imaging and Process Management (I/PM) and Information Rights Management (IRM) 11g release earlier this year. Universal Content Management (UCM) and Universal Records Management (URM) 11g are now available with many new features and enhancements. All ECM products are localized into 27 languages, use a single repository, a single installer, centralized administration, and all run on the same Fusion Middleware tech stack. Oracle ECM Suite 11g, is better integrated to fit the way you work, with extreme performance and extreme scalability. Universal Content Management One click Web content management - brings Web content management authoring, design and presentation capabilities directly into how organizations design sites, portals, and custom Web applications. Simply take in the right amount of WCM that meets your needs - all without having to rewrite the application or port it over to a new technology stack or framework. Greater business user empowerment - with next generation desktop integrations and "smart productivity folders", new Web site "design mode" for business users, and enhanced rich media support enabling users to better work with photography, graphics, videos & podcasts created today as well as contribute content within Flash files directly from the Web. Advanced manageability with extreme performance & scalability - centralized system monitoring, installation, logging, performance metrics & diagnostics, with new built in "fast check-in" features, redesigned component management interface - all running on Fusion Middleware infrastructure. Universal Records Management Enhanced user experience: Oracle URM 11g makes records management easier for both business users and records administrators. Simplifications in the end user experience allow the creation of bookmarks into often-used part of the file plan, easy copying of categories and dispositions, and integrated folder and records search. The records management dashboard provides a consolidated view into records administrator tasks and system performance. DoD 5015.02 v3: Oracle URM is fully certified against all part of the US Department of Defense records management standard - baseline, classified, and Freedom of Information and Privacy Act. This enables Federal, state, & local governments & public agencies, as well as private companies, to maintain regulated compliance. Expanded functionality through Oracle integrations: Oracle URM 11g allows for an expanded set of functionality through integration capabilities with other Oracle products. This includes configurable records definition capabilities directly within a UCM instance. An out of the box integration with Oracle BI Publisher provides easily configured and robust reporting. Additionally, 11g offers an out of the box Oracle Secure Enterprise Search integration enabling real time full text discovery across disparate systems in an organization. Read the Press Release Watch the 3 Minute ECM 11g Video Get Up to Speed with the What's New in ECM Suite Datasheet Learn More on OTN with new tutorials, downloads and whitepapers

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• Backup Meta-Data

  - by BuckWoody

  I'm working on a PowerShell script to show me the trending durations of my backup activities. The first thing I need is the data, so I looked at the Standard Reports in SQL Server Management Studio, and found a report that suited my needs, so I pulled out the script that it runs and modified it to this T-SQL Script. A few words here - you need to be in the MSDB database for this to run, and you can add a WHERE clause to limit to a database, timeframe, type of backup, whatever. For that matter, I won't use all of the data in this query in my PowerShell script, but it gives me lots of avenues to graph: SELECT distinct t1.name AS 'DatabaseName' ,(datediff( ss,  t3.backup_start_date, t3.backup_finish_date)) AS 'DurationInSeconds' ,t3.user_name AS 'UserResponsible' ,t3.name AS backup_name ,t3.description ,t3.backup_start_date ,t3.backup_finish_date ,CASE WHEN t3.type = 'D' THEN 'Database' WHEN t3.type = 'L' THEN 'Log' WHEN t3.type = 'F' THEN 'FileOrFilegroup' WHEN t3.type = 'G' THEN 'DifferentialFile' WHEN t3.type = 'P' THEN 'Partial' WHEN t3.type = 'Q' THEN 'DifferentialPartial' END AS 'BackupType' ,t3.backup_size AS 'BackupSizeKB' ,t6.physical_device_name ,CASE WHEN t6.device_type = 2 THEN 'Disk' WHEN t6.device_type = 102 THEN 'Disk' WHEN t6.device_type = 5 THEN 'Tape' WHEN t6.device_type = 105 THEN 'Tape' END AS 'DeviceType' ,t3.recovery_model  FROM sys.databases t1 INNER JOIN backupset t3 ON (t3.database_name = t1.name )  LEFT OUTER JOIN backupmediaset t5 ON ( t3.media_set_id = t5.media_set_id ) LEFT OUTER JOIN backupmediafamily t6 ON ( t6.media_set_id = t5.media_set_id ) ORDER BY backup_start_date DESC I'll munge this into my Excel PowerShell chart script tomorrow. Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Backup Meta-Data

  - by BuckWoody

  I'm working on a PowerShell script to show me the trending durations of my backup activities. The first thing I need is the data, so I looked at the Standard Reports in SQL Server Management Studio, and found a report that suited my needs, so I pulled out the script that it runs and modified it to this T-SQL Script. A few words here - you need to be in the MSDB database for this to run, and you can add a WHERE clause to limit to a database, timeframe, type of backup, whatever. For that matter, I won't use all of the data in this query in my PowerShell script, but it gives me lots of avenues to graph: SELECT distinct t1.name AS 'DatabaseName' ,(datediff( ss,  t3.backup_start_date, t3.backup_finish_date)) AS 'DurationInSeconds' ,t3.user_name AS 'UserResponsible' ,t3.name AS backup_name ,t3.description ,t3.backup_start_date ,t3.backup_finish_date ,CASE WHEN t3.type = 'D' THEN 'Database' WHEN t3.type = 'L' THEN 'Log' WHEN t3.type = 'F' THEN 'FileOrFilegroup' WHEN t3.type = 'G' THEN 'DifferentialFile' WHEN t3.type = 'P' THEN 'Partial' WHEN t3.type = 'Q' THEN 'DifferentialPartial' END AS 'BackupType' ,t3.backup_size AS 'BackupSizeKB' ,t6.physical_device_name ,CASE WHEN t6.device_type = 2 THEN 'Disk' WHEN t6.device_type = 102 THEN 'Disk' WHEN t6.device_type = 5 THEN 'Tape' WHEN t6.device_type = 105 THEN 'Tape' END AS 'DeviceType' ,t3.recovery_model  FROM sys.databases t1 INNER JOIN backupset t3 ON (t3.database_name = t1.name )  LEFT OUTER JOIN backupmediaset t5 ON ( t3.media_set_id = t5.media_set_id ) LEFT OUTER JOIN backupmediafamily t6 ON ( t6.media_set_id = t5.media_set_id ) ORDER BY backup_start_date DESC I'll munge this into my Excel PowerShell chart script tomorrow. Script Disclaimer, for people who need to be told this sort of thing: Never trust any script, including those that you find here, until you understand exactly what it does and how it will act on your systems. Always check the script on a test system or Virtual Machine, not a production system. Yes, there are always multiple ways to do things, and this script may not work in every situation, for everything. It’s just a script, people. All scripts on this site are performed by a professional stunt driver on a closed course. Your mileage may vary. Void where prohibited. Offer good for a limited time only. Keep out of reach of small children. Do not operate heavy machinery while using this script. If you experience blurry vision, indigestion or diarrhea during the operation of this script, see a physician immediately. Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Useful Command-line Commands on Windows

  - by Sung Meister

  The aim for this Wiki is to promote using a command to open up commonly used applications without having to go through many mouse clicks - thus saving time on monitoring and troubleshooting Windows machines. Answer entries need to specify Application name Commands Screenshot (Optional) Shortcut to commands && - Command Chaining %SYSTEMROOT%\System32\rcimlby.exe -LaunchRA - Remote Assistance (Windows XP) appwiz.cpl - Programs and Features (Formerly Known as "Add or Remove Programs") appwiz.cpl @,2 - Turn Windows Features On and Off (Add/Remove Windows Components pane) arp - Displays and modifies the IP-to-Physical address translation tables used by address resolution protocol (ARP) at - Schedule tasks either locally or remotely without using Scheduled Tasks bootsect.exe - Updates the master boot code for hard disk partitions to switch between BOOTMGR and NTLDR cacls - Change Access Control List (ACL) permissions on a directory, its subcontents, or files calc - Calculator chkdsk - Check/Fix the disk surface for physical errors or bad sectors cipher - Displays or alters the encryption of directories [files] on NTFS partitions cleanmgr.exe - Disk Cleanup clip - Redirects output of command line tools to the Windows clipboard cls - clear the command line screen cmd /k - Run command with command extensions enabled color - Sets the default console foreground and background colors in console command.com - Default Operating System Shell compmgmt.msc - Computer Management control.exe /name Microsoft.NetworkAndSharingCenter - Network and Sharing Center control keyboard - Keyboard Properties control mouse(or main.cpl) - Mouse Properties control sysdm.cpl,@0,3 - Advanced Tab of the System Properties dialog control userpasswords2 - Opens the classic User Accounts dialog desk.cpl - opens the display properties devmgmt.msc - Device Manager diskmgmt.msc - Disk Management diskpart - Disk management from the command line dsa.msc - Opens active directory users and computers dsquery - Finds any objects in the directory according to criteria dxdiag - DirectX Diagnostic Tool eventvwr - Windows Event Log (Event Viewer) explorer . - Open explorer with the current folder selected. explorer /e, . - Open explorer, with folder tree, with current folder selected. F7 - View command history find - Searches for a text string in a file or files findstr - Find a string in a file firewall.cpl - Opens the Windows Firewall settings fsmgmt.msc - Shared Folders fsutil - Perform tasks related to FAT and NTFS file systems ftp - Transfers files to and from a computer running an FTP server service getmac - Shows the mac address(es) of your network adapter(s) gpedit.msc - Group Policy Editor gpresult - Displays the Resultant Set of Policy (RSoP) information for a target user and computer httpcfg.exe - HTTP Configuration Utility iisreset - To restart IIS InetMgr.exe - Internet Information Services (IIS) Manager 7 InetMgr6.exe - Internet Information Services (IIS) Manager 6 intl.cpl - Regional and Language Options ipconfig - Internet protocol configuration lusrmgr.msc - Local Users and Groups Administrator msconfig - System Configuration notepad - Notepad? ;) mmsys.cpl - Sound/Recording/Playback properties mode - Configure system devices more - Displays one screen of output at a time mrt - Microsoft Windows Malicious Software Removal Tool mstsc.exe - Remote Desktop Connection nbstat - displays protocol statistics and current TCP/IP connections using NBT ncpa.cpl - Network Connections netsh - Display or modify the network configuration of a computer that is currently running netstat - Network Statistics net statistics - Check computer up time net stop - Stops a running service. net use - Connects a computer to or disconnects a computer from a shared resource, or displays information about computer connections odbcad32.exe - ODBC Data Source Administrator pathping - A traceroute that collects detailed packet loss stats perfmon - Opens Reliability and Performance Monitor ping - Determine whether a remote computer is accessible over the network powercfg.cpl - Power management control panel applet quser - Display information about user sessions on a terminal server qwinsta - See disconnected remote desktop sessions reg.exe - Console Registry Tool for Windows regedit - Registry Editor rasdial - Connects to a VPN or a dialup network robocopy - Backup/Restore/Copy large amounts of files reliably rsop.msc - Resultant Set of Policy (shows the combined effect of all group policies active on the current system/login) runas - Run specific tools and programs with different permissions than the user's current logon provides sc - Manage anything you want to do with services. schtasks - Enables an administrator to create, delete, query, change, run and end scheduled tasks on a local or remote system. secpol.msc - Local Security Settings services.msc - Services control panel set - Displays, sets, or removes cmd.exe environment variables. set DIRCMD - Preset dir parameter in cmd.exe start - Starts a separate window to run a specified program or command start. - opens the current directory in the Windows Explorer. shutdown.exe - Shutdown or Reboot a local/remote machine subst.exe - Associates a path with a drive letter, including local drives systeminfo -Displays a comprehensive information about the system taskkill - terminate tasks by process id (PID) or image name tasklist.exe - List Processes on local or a remote machine taskmgr.exe - Task Manager telephon.cpl - Telephone and Modem properties timedate.cpl - Date and Time title - Change the title of the CMD window you have open tracert - Trace route wmic - Windows Management Instrumentation Command-line winver.exe - Find Windows Version wscui.cpl - Windows Security Center wuauclt.exe - Windows Update AutoUpdate Client

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• SQL SERVER – Select and Delete Duplicate Records – SQL in Sixty Seconds #036 – Video

  - by pinaldave

  Developers often face situations when they find their column have duplicate records and they want to delete it. A good developer will never delete any data without observing it and making sure that what is being deleted is the absolutely fine to delete. Before deleting duplicate data, one should select it and see if the data is really duplicate. In this video we are demonstrating two scripts – 1) selects duplicate records 2) deletes duplicate records. We are assuming that the table has a unique incremental id. Additionally, we are assuming that in the case of the duplicate records we would like to keep the latest record. If there is really a business need to keep unique records, one should consider to create a unique index on the column. Unique index will prevent users entering duplicate data into the table from the beginning. This should be the best solution. However, deleting duplicate data is also a very valid request. If user realizes that they need to keep only unique records in the column and if they are willing to create unique constraint, the very first requirement of creating a unique constraint is to delete the duplicate records. Let us see how to connect the values in Sixty Seconds: Here is the script which is used in the video. USE tempdb GO CREATE TABLE TestTable (ID INT, NameCol VARCHAR(100)) GO INSERT INTO TestTable (ID, NameCol) SELECT 1, 'First' UNION ALL SELECT 2, 'Second' UNION ALL SELECT 3, 'Second' UNION ALL SELECT 4, 'Second' UNION ALL SELECT 5, 'Second' UNION ALL SELECT 6, 'Third' GO -- Selecting Data SELECT * FROM TestTable GO -- Detecting Duplicate SELECT NameCol, COUNT(*) TotalCount FROM TestTable GROUP BY NameCol HAVING COUNT(*) > 1 ORDER BY COUNT(*) DESC GO -- Deleting Duplicate DELETE FROM TestTable WHERE ID NOT IN ( SELECT MAX(ID) FROM TestTable GROUP BY NameCol) GO -- Selecting Data SELECT * FROM TestTable GO DROP TABLE TestTable GO Related Tips in SQL in Sixty Seconds: SQL SERVER – Delete Duplicate Records – Rows SQL SERVER – Count Duplicate Records – Rows SQL SERVER – 2005 – 2008 – Delete Duplicate Rows Delete Duplicate Records – Rows – Readers Contribution Unique Nonclustered Index Creation with IGNORE_DUP_KEY = ON – A Transactional Behavior What would you like to see in the next SQL in Sixty Seconds video? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Excel

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• SQL SERVER – Rename Columnname or Tablename – SQL in Sixty Seconds #032 – Video

  - by pinaldave

  We all make mistakes at some point of time and we all change our opinion. There are quite a lot of people in the world who have changed their name after they have grown up. Some corrected their parent’s mistake and some create new mistake. Well, databases are not protected from such incidents. There are many reasons why developers may want to change the name of the column or table after it was initially created. The goal of this video is not to dwell on the reasons but to learn how we can rename the column and table. Earlier I have written the article on this subject over here: SQL SERVER – How to Rename a Column Name or Table Name. I have revised the same article over here and created this video. There is one very important point to remember that by changing the column name or table name one creates the possibility of errors in the application the columns and tables are used. When any column or table name is changed, the developer should go through every place in the code base, ad-hoc queries, stored procedures, views and any other place where there are possibility of their usage and change them to the new name. If this is one followed up religiously there are quite a lot of changes that application will stop working due to this name change.  One has to remember that changing column name does not change the name of the indexes, constraints etc and they will continue to reference the old name. Though this will not stop the show but will create visual un-comfort as well confusion in many cases. Here is my question back to you – have you changed ever column name or table name in production database (after project going live)? If yes, what was the scenario and need of doing it. After all it is just a name. Let me know what you think of this video. Here is the updated script. USE tempdb GO CREATE TABLE TestTable (ID INT, OldName VARCHAR(20)) GO INSERT INTO TestTable VALUES (1, 'First') GO -- Check the Tabledata SELECT * FROM TestTable GO -- Rename the ColumnName sp_RENAME 'TestTable.OldName', 'NewName', 'Column' GO -- Check the Tabledata SELECT * FROM TestTable GO -- Rename the TableName sp_RENAME 'TestTable', 'NewTable' GO -- Check the Tabledata - Error SELECT * FROM TestTable GO -- Check the Tabledata - New SELECT * FROM NewTable GO -- Cleanup DROP TABLE NewTable GO Related Tips in SQL in Sixty Seconds: SQL SERVER – How to Rename a Column Name or Table Name What would you like to see in the next SQL in Sixty Seconds video? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Database, Pinal Dave, PostADay, SQL, SQL Authority, SQL in Sixty Seconds, SQL Query, SQL Scripts, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology, Video Tagged: Excel

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• SQL SERVER – SSMS 2012 Reset Keyboard Shortcuts to Default

  - by pinaldave

  As a technologist, I love my laptop very much and I do not lend it to anyone as I am usually worried that my settings would be messed up when I get it back from its borrower. Honestly, I love how I have set up my laptop and I enjoy the settings and programs I have placed on my computer. If someone changes things there – it will surely be annoying for me. Recently at one of the conferences I was attending in, a small accident happened – one of the speaker’s hard drives failed. The owner immediately panicked due to this and had no clue what to do. I suggested that he may not be able to show the demos but can still show a few things with the product. He accepted my suggestion and finished the presentation. Good thing everybody looked satisfied. Little did I know that a small accident was waiting for me later that day. When I opened my SQL Server Denali, all my shortcuts were totally out of order. When I hit F5, instead of executing query, it was opening up some debugging screen for me. I was very much annoyed so I decided to surf the Internet for me to know how I could reset it to SQL Server 2012 default shortcut. There were so many different advices which further confused me. After reading 4-5 different methods, I used the following method to reset my SQL Server 2012 keyboard shortcuts: Go to SSMS > Tools >> Import and Export Settings… As I wanted to reset all the settings I selected the “Reset all settings” option, but you can select other options as per your need. I suggest you save your current Settings; however, in my case, I did not like the current option so I just decided to overwrite my settings. Here I have two options –  I can either set my shortcut to SQL Server 2012 settings or Visual Studio 2010. I went ahead with the SQL Server 2012 option. Success! Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Server Management Studio, SQL Tips and Tricks, T SQL, Technology

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• Thoughts on Nexus in SQL Server PDW

  - by jamiet

  I have been on a SQL Server Parallel Data Warehouse (aka PDW) training course this week and was interested to learn that you can't (yet) use SQL Server Management Studio (SSMS) against PDW, instead they ship a 3rd party tool called Nexus Chameleon. This was a bit of a disappointment at the beginning of the week (I'd prefer parity across SQL Server editions) but actually, having used Nexus for 3 days, I'm rather getting used to it. Some of it is a bit clunky (e.g. everything goes via an ODBC DSN) but once you get into using it its the epitome of "it just works". For example, over the past few years I have come to rely on intellisense in SSMS and have learnt to cope with its nuances. There is no intellisense in Nexus but you know what....I don't really miss it that much. In a sense its a breath of fresh air not having to hope that you've crossed the line into that will it work/won't it work grey area with SSMS intellisense. And I don't end up with writing @@CONNECTIONS instead of FROM anymore (anyone else suffer from this?) :) Moreover, Nexus is a standalone tool. Its not a bunch of features shoehorned into something else (Visual Studio). Another thing I like about Nexus is that you can actually do something with your resultset client-side. Take a look at the screenshots below:   You can see Nexus allows you to group a resultest by a column or set of columns. Nice touch. I know that many people have submitted Connect requests asking for the ability to do similar things in SSMS that would mean we don't have to copy resultsets into Excel (I know I have) - Nexus is a step in that direction. Its refreshing to use a tool that just gets out of the way yet still has some really useful features. How ironic that it gets shipped inside an edition of SQL Server! If I had the option of using Nexus in my day job I suspect that over time I would probably gravitate back to SSMS because as yet I haven’t really stretched Nexus’ capabilities, overall SSMS *does* have more features and up until now I've never really had any objections to it ... but its been an interesting awakening into the nuances that plague SSMS. Anyone else used Nexus? Any thoughts on it? @Jamiet

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• Inspiring a co-worker to adopt better coding practices?

  - by Aaronaught

  In the Handling my antiquated coworker question, various people discussed strategies for dealing with coworkers who are unwilling to integrate their workflow with the team's. I'd like, if possible, to learn some strategies for "teaching" a coworker who is merely ignorant of modern techniques and tools, and possibly a little apathetic. I've started working with a programmer who until recently has been working in relative isolation, in a different part of the company. He has extensive domain knowledge and most importantly he has demonstrated good problem-solving skills, something which many candidates seem to lack. However, the actual (C#) code I've seen is a throwback to the VB6 days. Procedural structure, Hungarian notation, global variables (abuse of static), no interfaces, no tests, non-use of Generics, throwing System.Exception... you get the idea. This programmer is a fair bit older than I am and, by first impressions at least, doesn't actively seek positive change. I'm not going to say resistant to change, because I think that is largely an issue of how the topic gets broached, and I want to be prepared. Programmers tend to be stubborn people, and going in with guns blazing and instituting rip-it-to-shreds code reviews and strictly-enforced policies is very likely not going to produce the end result that I want. If this were a new hire, a junior programmer, I wouldn't think twice about taking a "mentor" stance, but I'm extremely wary of treating an experienced employee as a clueless newbie (which he's not - he just hasn't kept pace with certain advancements in the field). How might I go about raising this developer's code quality standard the Dale Carnegie way, through gentle persuasion and non-material incentives? What would be the best strategy for effecting subtle, gradual changes, without creating an adversarial situation? Have other people - especially lead developers - been in this type of situation before? Which strategies were successful at stimulating interest and creating a positive group dynamic? Which strategies weren't successful and would be better to avoid? Clarifications: I really feel that several people are answering based on personal feelings without actually reading all of the details of the question. Please note the following, which should have been implied but I am now making explicit: This coworker is only my "senior" by virtue of age. I never said that his title, sphere of influence, or years at the organization exceed mine, and in fact, none of those things are true. He's a LOB programmer who's been absorbed into the main development shop. That's it. I am not a new hire, junior programmer, or other naïve idiot with grand plans to transform the company overnight. I am basically in charge of the software process, but as many who've worked as "leads" will know, responsibilities don't always correlate precisely with the org chart. I'm not asking people how to get my way, come hell or high water. I could do that if I wanted to, with the net result being that this person would become resentful and/or quit. Please try to understand that I am looking for a social, cooperative method of driving change. The mention of "...global variables... no tests... throwing System.Exception" was intended to demonstrate that the problems are not just superficial or aesthetic. Practices that may work for relatively small CRUD apps do not necessarily work for large enterprise apps, and in fact, none of the code so far has actually passed the integration tests. Please, try to take the question at face value, accept that I actually know what I'm talking about, and either answer the question that I actually asked or move on. P.S. My sincerest gratitude to those who -did- offer constructive advice rather than arguing with the premise. I'm going to leave this open for a while longer as I'm hoping to hear more in the way of real-world experiences.

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• Ubuntu won't suspend automatically any more

  - by Sparhawk

  In the last month or so, Ubuntu (12.04) has stopped sleeping automatically. I've gone to System Settings Power, and verified (and toggled) "suspend on inactive for" to 5 minutes (for both battery and "when plugged in"), but the system stays awake. I've also tried used code similar to $ gsettings set org.gnome.settings-daemon.plugins.power sleep-inactive-ac-timeout 300 $ gsettings set org.gnome.settings-daemon.plugins.power sleep-inactive-battery-timeout 300 to set the timeout values. I've also verified these in dconf Editor. Previously, I could set this quite low to make my computer sleep quickly, but now it no longer works either. I'm not sure if this is relevant, but under old versions of Ubuntu, if I wanted my computer to never suspend (via the CLI), I would also have to set $ gsettings set org.gnome.settings-daemon.plugins.power sleep-inactive-ac false At some point, this seemed to have been depreciated (and also gave me the error "No such key 'sleep-inactive-ac'"). I found that it it was enough to set sleep-inactive-ac-timeout to 0. This worked for a while, but at some point auto-suspend stopped working as stated above. Oddly enough, the sleep-inactive-ac key is still present when I look via dconf editor. However, when I click it, it says "no schema", and the summary, etc. fields are blank. To test if the dconf power plugin was working, I tried playing around with other settings in the schema. Idle-dim-time and idle-dim-ac work as expected . However, setting sleep-display-ac to 5 seconds has no effect. I'm also not sure if this is relevant, but I've uninstalled gnome-screensaver, and installed xscreensaver. I have tried killing xscreensaver and re-installing gnome-screensaver, but this did not help. I've also had some trouble with DPMS. I'm not sure if this is related, but I'll put the information here, just in case. Using xscreensaver, I set Power Management to enabled, with standby and suspend timeouts to 10 minutes. I've verified these settings in ~/.xscreensaver and xset q. However, the screen blanks after about 30 seconds. If I turn off DPMS (either via xscreensaver GUI or modifying ~/.xscreensaver), it won't blank at all, so I know that DPMS is partially reading the xscreensaver settings. -- edit I've attempted more troubleshooting, by creating a new user account, then logging out of the main account and into the new account. I've tried modifying the timeouts via dconf, but get the same results as above (i.e. it doesn't work, nor does sleep-display-ac, but idle-dim-time and idle-dim-ac work). Also, the depreciated sleep-display-ac key is not visible, so I think that this is probably unrelated. -- edit I've since moved to gnome-shell instead of unity, and still have this problem, so I guess that it's something to do with gnome-power-manager.

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• WebCenter Customer Spotlight: Guizhou Power Grid Company

  - by me

  Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryGuizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. The business objectives were to consolidate information contained in disparate systems into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Guizhou Power Grid Company saved more than US$693,000 in storage costs, reduced  average search times from 180 seconds to 5 seconds and solved 80% to 90% of technology and maintenance issues by searching the Oracle WebCenter Content management system. Company OverviewA wholly owned subsidiary of China Southern Power Grid Company Limited, Guizhou Power Grid Company is responsible for power grid planning, construction, management, and power distribution in Guizhou Province, serving 39 million people. Giuzhou has 49,823 employees and an annual revenue of over $5 Billion. Business ChallengesThe business objectives were to consolidate information contained in disparate systems, such as the customer relationship management and power grid management systems, into a single knowledge repository and provide a safe and efficient way for staff and managers to access, query, share, manage, and store business information. Solution DeployedGuizhou Power Grid Company  implemented Oracle WebCenter Content to build a content management system that enabled the secure, integrated management and storage of information, such as documents, records, images, Web content, and digital assets. The content management solution was integrated with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site. Business Results Saved more than US$693,000 in storage costs and shortened the material distribution time by integrating the knowledge management solution with the power grid, customer service, maintenance, and other business systems, as well as the corporate Web site Enabled staff to search 31,650 documents using catalogs, multidimensional attributes, and knowledge maps, reducing average search times from 180 seconds to 5 seconds and saving approximately 1,539 hours in annual search time Gained comprehensive document management, format transformation, security, and auditing capabilities Enabled users to upload new documents and supervisors to check the accuracy of these documents online, resulting in improved information quality control Solved 80% to 90% of technology and maintenance issues by searching the Oracle content management system for information, ensuring IT staff can respond quickly to users’ technical problems Improved security by using role-based access controls to restrict access to confidential documents and information Supported the efficient classification of corporate knowledge by using Oracle’s metadata functions to collect, tag, and archive documents, images, Web content, and digital assets “We chose Oracle WebCenter Content, as it is an outstanding integrated content management platform. It has allowed us to establish a system to access, query, share, manage, and store our corporate assets. This has laid a solid foundation for Guizhou Power Grid Company to improve management practices.” Luo Sixi, Senior Information Consultant, Guizhou Power Grid Company Additional Information Guizhou Power Grid Company Customer Snapshot Oracle WebCenter Content

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