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  • I just deleted "/bin". What's the best way to recover?

    - by Tom Marthenal
    I just ran (not on purpose!) rm -rf /bin. I've booted down the computer and am using Finnix to try to recover from it. I have succeeded in mounting the drive, and confirmed that, yes, the entire /bin folder is deleted. Is it possible to recover from this without reinstalling the OS? I'm thinking that I could setup a VM with the same OS and architecture (Ubuntu Server 11.10 alpha release, x86) and install all the packages I had installed on the server, then just copy the /bin folder. Will this work? Am I better off just starting over?

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  • How do I recover JPEGs with zero bytes?

    - by Jill
    I downloaded some wedding photos into my external drive about a month ago. A total of 3 cards were downloaded into 3 different files. The first file lists all of the photos, about 600 images, but they have zero bytes. The other 2 files are fine. I can't recover the compact flash card because I have used it too many times since then. Is there any way to recover the images on my drive?

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  • e2fsck extremly slow, although enough memory exists

    - by kaefert
    I've got this external USB-Disk: kaefert@blechmobil:~$ lsusb -s 2:3 Bus 002 Device 003: ID 0bc2:3320 Seagate RSS LLC As can be seen in this dmesg output, there are some problems that prevents that disk from beeing mounted: kaefert@blechmobil:~$ dmesg | grep sdb [ 114.474342] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.475089] sd 5:0:0:0: [sdb] Write Protect is off [ 114.475092] sd 5:0:0:0: [sdb] Mode Sense: 43 00 00 00 [ 114.475959] sd 5:0:0:0: [sdb] Write cache: enabled, read cache: enabled, doesn't support DPO or FUA [ 114.477093] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.501649] sdb: sdb1 [ 114.502717] sd 5:0:0:0: [sdb] 732566645 4096-byte logical blocks: (3.00 TB/2.72 TiB) [ 114.504354] sd 5:0:0:0: [sdb] Attached SCSI disk [ 116.804408] EXT4-fs (sdb1): ext4_check_descriptors: Checksum for group 3976 failed (47397!=61519) [ 116.804413] EXT4-fs (sdb1): group descriptors corrupted! So I went and fired up my favorite partition manager - gparted, and told it to verify and repair the partition sdb1. This made gparted call e2fsck (version 1.42.4 (12-Jun-2012)) e2fsck -f -y -v /dev/sdb1 Although gparted called e2fsck with the "-v" option, sadly it doesn't show me the output of my e2fsck process (bugreport https://bugzilla.gnome.org/show_bug.cgi?id=467925 ) I started this whole thing on Sunday (2012-11-04_2200) evening, so about 48 hours ago, this is what htop says about it now (2012-11-06-1900): PID USER PRI NI VIRT RES SHR S CPU% MEM% TIME+ Command 3704 root 39 19 1560M 1166M 768 R 98.0 19.5 42h56:43 e2fsck -f -y -v /dev/sdb1 Now I found a few posts on the internet that discuss e2fsck running slow, for example: http://gparted-forum.surf4.info/viewtopic.php?id=13613 where they write that its a good idea to see if the disk is just that slow because maybe its damaged, and I think these outputs tell me that this is not the case in my case: kaefert@blechmobil:~$ sudo hdparm -tT /dev/sdb /dev/sdb: Timing cached reads: 3562 MB in 2.00 seconds = 1783.29 MB/sec Timing buffered disk reads: 82 MB in 3.01 seconds = 27.26 MB/sec kaefert@blechmobil:~$ sudo hdparm /dev/sdb /dev/sdb: multcount = 0 (off) readonly = 0 (off) readahead = 256 (on) geometry = 364801/255/63, sectors = 5860533160, start = 0 However, although I can read quickly from that disk, this disk speed doesn't seem to be used by e2fsck, considering tools like gkrellm or iotop or this: kaefert@blechmobil:~$ iostat -x Linux 3.2.0-2-amd64 (blechmobil) 2012-11-06 _x86_64_ (2 CPU) avg-cpu: %user %nice %system %iowait %steal %idle 14,24 47,81 14,63 0,95 0,00 22,37 Device: rrqm/s wrqm/s r/s w/s rkB/s wkB/s avgrq-sz avgqu-sz await r_await w_await svctm %util sda 0,59 8,29 2,42 5,14 43,17 160,17 53,75 0,30 39,80 8,72 54,42 3,95 2,99 sdb 137,54 5,48 9,23 0,20 587,07 22,73 129,35 0,07 7,70 7,51 16,18 2,17 2,04 Now I researched a little bit on how to find out what e2fsck is doing with all that processor time, and I found the tool strace, which gives me this: kaefert@blechmobil:~$ sudo strace -p3704 lseek(4, 41026998272, SEEK_SET) = 41026998272 write(4, "\212\354K[_\361\3nl\212\245\352\255jR\303\354\312Yv\334p\253r\217\265\3567\325\257\3766"..., 4096) = 4096 lseek(4, 48404766720, SEEK_SET) = 48404766720 read(4, "\7t\260\366\346\337\304\210\33\267j\35\377'\31f\372\252\ffU\317.y\211\360\36\240c\30`\34"..., 4096) = 4096 lseek(4, 41027002368, SEEK_SET) = 41027002368 write(4, "\232]7Ws\321\352\t\1@[+5\263\334\276{\343zZx\352\21\316`1\271[\202\350R`"..., 4096) = 4096 lseek(4, 48404770816, SEEK_SET) = 48404770816 read(4, "\17\362r\230\327\25\346//\210H\v\311\3237\323K\304\306\361a\223\311\324\272?\213\tq \370\24"..., 4096) = 4096 lseek(4, 41027006464, SEEK_SET) = 41027006464 write(4, "\367yy>x\216?=\324Z\305\351\376&\25\244\210\271\22\306}\276\237\370(\214\205G\262\360\257#"..., 4096) = 4096 lseek(4, 48404774912, SEEK_SET) = 48404774912 read(4, "\365\25\0\21|T\0\21}3t_\272\373\222k\r\177\303\1\201\261\221$\261B\232\3142\21U\316"..., 4096) = 4096 ^CProcess 3704 detached around 16 of these lines every second, so 4 read and 4 write operations every second, which I don't consider to be a lot.. And finally, my question: Will this process ever finish? If those numbers from fseek (48404774912) represent bytes, that would be something like 45 gigabytes, with this beeing a 3 terrabyte disk, which would give me 134 days to go, if the speed stays constant, and he scans the disk like this completly and only once. Do you have some advice for me? I have most of the data on that disk elsewhere, but I've put a lot of hours into sorting and merging it to this disk, so I would prefer to getting this disk up and running again, without formatting it anew. I don't think that the hardware is damaged since the disk is only a few months and since I can't see any I/O errors in the dmesg output. UPDATE: I just looked at the strace output again (2012-11-06_2300), now it looks like this: lseek(4, 1419860611072, SEEK_SET) = 1419860611072 read(4, "3#\f\2447\335\0\22A\355\374\276j\204'\207|\217V|\23\245[\7VP\251\242\276\207\317:"..., 4096) = 4096 lseek(4, 43018145792, SEEK_SET) = 43018145792 write(4, "]\206\231\342Y\204-2I\362\242\344\6R\205\361\324\177\265\317C\334V\324\260\334\275t=\10F."..., 4096) = 4096 lseek(4, 1419860615168, SEEK_SET) = 1419860615168 read(4, "\262\305\314Y\367\37x\326\245\226\226\320N\333$s\34\204\311\222\7\315\236\336\300TK\337\264\236\211n"..., 4096) = 4096 lseek(4, 43018149888, SEEK_SET) = 43018149888 write(4, "\271\224m\311\224\25!I\376\16;\377\0\223H\25Yd\201Y\342\r\203\271\24eG<\202{\373V"..., 4096) = 4096 lseek(4, 1419860619264, SEEK_SET) = 1419860619264 read(4, ";d\360\177\n\346\253\210\222|\250\352T\335M\33\260\320\261\7g\222P\344H?t\240\20\2548\310"..., 4096) = 4096 lseek(4, 43018153984, SEEK_SET) = 43018153984 write(4, "\360\252j\317\310\251G\227\335{\214`\341\267\31Y\202\360\v\374\307oq\3063\217Z\223\313\36D\211"..., 4096) = 4096 So this number of the lseeks before the reads, like 1419860619264 are already a lot bigger, standing for 1.29 terabytes if the numbers are bytes, so it doesn't seem to be a linear progress on a big scale, maybe there are only some areas that need work, that have big gaps in between them. (times are in CET)

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  • Forgot to unmount/eject external hard drive, lost moved files. Mac OS X

    - by balupton
    So I was using my Mac with my external hard drive connected via USB. I moved about 10 GB of data to it (via drag and drop while holding down the Command key to move the files rather than to copy them). They moved to the drive all right, but as I was having some issues and the Finder crashed after the transfer, I was unable to eject the volume and later everything froze so I had to do a hard restart (hold the power button). When I remounted the volume (plugged the external hard drive back in) it no longer had any of the files which I moved onto it. As it was a lot of data, how can I recover these files?

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  • How to recover deleted files on ext3 fs

    - by Mike
    I have a drive which was using the ext3 filesystem. I am told that about 10Gb of data was deleted off the drive (probably via rm). The drive is currently mounted as read-only to preserve all data. Does anyone know of a method to restore some or all of the data? Also if it helps, the OS was Fedora. I've also been told that the data is mostly ASCII fortan source code and Matlab files. Conclusion I have finally managed to get the data back, and with the simplest means ever! After weeks of trying and failing to bring back much of any data, I brought someone in today to take a look at it and offer suggestions, he simply cd'd to the directory and everything was there! It was never lost in the first place!!! Needless to say I feel really dumb right now, but I learned quite a lot with this whole fiasco. At any rate, while I was looking through data forensics solutions, I found that the Autopsy, or more specifically the SleuthKit was the most helpful. So I will accept that as the final answer. I would also like to note for anyone that comes across this later on that the most up-voted (currently) answer by sekenre was also helpful and I learned a lot, but ultimately it did not help with the type (very many, and some being very large) of files I was dealing with. So thank to all you that provided suggestions and wish you all the best!

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  • Recover file from NTFS after it was formatted twice

    - by Phil
    I'm running Linux Mint and have a 2TB drive that I formatted as NTFS. I copied ~120GB of files from another computer to the 2TB drive, removing the files from the other computer as I did so. When they were all on the 2TB drive, I zipped them up as file "Gold.tar.gz". Then I reformatted the 2TB drive as ext3 in a moment of absolute stupidity. I formatted the 2TB back to NTFS, but of course everything is gone. Here is what I have tried: TestDisk -- won't find any lost partitions or undelete files, just the current empty one PhotoRec -- seems to only find some broken text files and misidentify their extensions. It never finds the 100's of avi files I had (before the 120GB copy, I already had 750GB on the drive full of avi files) or anything else that would show me it's working properly. Using dd I recovered the first 512MB of the drive and went hunting through it. I found all of the file as MFT entries, including the file "Gold.tar.gz" in a 2048 byte MFT record. I'm looking now for some way of either (1) telling PhotoRec to look at that record, or (2) analyze the MFT record myself and discover the sectors holding the data; I can piece it all together using dd and join the binary output if it's fragmented. One last thing - from the moment I got this drive a few days ago to the incident, there were only file copies made to it and no deletes. I formatted as NTFS, then copied thousands of files, then made a tar.gz, then reformatted to ext3, then reformatted to NTFS again. I'm hoping that the size of the drive and fact that there was no file modification/deleting happening makes for minimal file fragmentation.

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  • Trouble "turning off" dialtone in Exchange 2010

    - by makerofthings7
    Given that there are two ways to enable dial tone, I'm having trouble turing it off. The two ways I'm aware of are: Dismount the database, delete it or rename it, mount it, Exchange will prompt for a dial tone creation. Run the command: Get-Mailbox -Database DB1 | Set-Mailbox -Database DTDB1 as described here Both options should result in Outlook "thinking" it's in dial tone mode. Since my goal is to shut off dial tone, I think I need to learn the specific, technical parameters that "tell" Outlook that it is in dial tone mode. Question How can I turn off dial tone for a given database? What tells outlook that it's in dial tone mode?

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  • What diagnostics are safe to run on an SSD drive?

    - by Peter Mounce
    I have a MacBook Pro (late 2010) with a Crucial RealSSD 256Gb in it; 60Gb is given to the Windows 7 x64 BootCamp partition. I have a USB-attached 500Gb drive for (most) data. In the last day or so, I've had a BSOD and several OS freezes (both Mac OSX 10.6.6 and Win7). The system in both cases will boot fine (at the moment!) and then run things fine, then some time later a program will stop responding, followed shortly thereafter by the system as a whole, forcing a reboot. This smacks to me of a storage problem. Given that I have an SSD and not a regular magnetic HDD, what are my next steps, in both OS'? I haven't seen anything pertinent in Windows' event-log. I'm not sure of the equivalent place to look in OSX; it's never given me issue to find out. What are my options for attempting to save my data from the SSD to another drive, given that after some small amount of time (eg half an hour), the OS stops responding? What are the recommended next steps?

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  • Accidentally deleted the software for MyPassport Essential SE 1TB Hardrive

    - by user26192
    I'm posting for a friend of mine. She bought a WD MyPassport Essential SE 1 TB Hard drive the other day. When she plugged in the USB in her lap top, the driver cannot be recognized by the smart ware software. While she was doing a back up of her files, McAfee was running in the background. Since the backup was taking so long to finish, she decided to pause it. She tried to delete the partially backed up files, but instead, she accidentally deleted the entire file in the folder including the pre-installed software. Now, when she tries to start up the MyPassport, the smart ware doesn't show up anymore. Can someone please give us advice what can she do about this? Thank you.

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  • how can I get back /usr/local/bin/mysql on Snow Leopard?

    - by Ole Media
    From terminal and trying to uninstall macports, I ran a command, rm -rf / macports...., that erased bunch of stuff. I feel ashamed about this, not realizing the space after /. Since then, mysql is running but I cannot execute any of the mysql commands because it is not under /usr/local/bin/ I went ahead an reinstall mysql but without luck. What steps do you recommend on doing in order to be able to run mysql, mysqlduml, mysqladmin, from terminal? I can access databases from phpmyadmin, so mysql is running, don't ask me how.

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  • Where are the Windows 7 System Restore Points stored and how to preserve them?

    - by Rohit
    I am using Windows 7 Professional. My system crashed few days back and to recover that, I inserted the Windows 7 DVD. While running the System Restore from the DVD, it showed there are no restore points. It shocked me. I created few restore points, where they disappeared. Is there a way to preserve these restore points from accidental deletion? Is there any other FREE tool to take snapshot of the image on other disk?

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  • Windows server detected error with hard disk

    - by user53864
    We have hosting Windows server 2008 R2 and I am working as admin in small company. The server is hanging and restarting as the hard disk seems to be damaged due to power fluctutaion(though having inverter) as it's showing the below error message on server reboot: Problem detected with the hard disk Press any key to continue It's Seagate 1TB SATA hard disk and it's booting after pressing enter. So it's clear that the hard disk is dying. Yes, it's in warranty but it's fact that warranty won't recover the lincesed windows server 2008 and it's data. As it's booting now, I backed up required things and I am thinking to clone the entire hard disk. The first thing it striked me is checking on the Seagate site if any tool available for cloning and I found Seagate DiskWizard but not specified it for windows server 2008. Please anybody could help me giving your best ideas for the below: Urgently, What's the best way(free of cost) for me to clone in my case with the new same sized hard disk? It's a one time lincenced and I cannot use the same key again if I reinstall the server. Will the lincense be carried with new disk if cloned? else there is a way to contact Microsoft explaining the problem occurred, to obtain new key for no charge?. I want to take measure for future. How do I keep two disks in continuous sync? mirrored & raid are the only options converting the disks to dynamic? or is there a best way I could do with no additional charge?. Any help is greatly appreciated. Thank you! EDIT:1 I started cloning the disk with CloneZilla and it was going proper showing in GUI. But after some time there is no GUI but a black screen with some codes(looks like disk location numbers) going page by page(I have attached the screenshots below captured from my phone). Do you people think it's actually cloning?. I started in the morning and it's evening now. I left the office now to let it finish what it's trying to do and I'll go & check it tomorrow. Slowly lost hope, don't know what face it's going to show tomorrow. Any ideas?

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  • Laptop crashes when connecting to external harddisk

    - by Gnot
    I recently had a problem with my laptop. when I booted up the machine, I would get a SMART failure error message and when I pressed F1 to continue, it would take a very long time to boot and it would come back to the same error message again. Thinking that my hard disk was dying, I bought a new hard disk and installed on my laptop and so now my laptop is alright. However I need to recover data from that old hard disk, so I bought an external hard disk case and placed the old hard disk onto the case and connected to my laptop with USB. The first few times when I connected, I could see the files from the old hard disk and managed to copy some files over although it took extremely long to transfer. But now whenever I connect to the old hard disk, after a few minutes, my laptop will crash and re-boot. Do you think my old hard disk is dead beyond repair? Or you can offer some help here? Any assistance would be appreciated!

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  • Hard Disk based storage library

    - by Ryan M.
    We have a Tandberg T24 tape device to handle all of our long term backups right now. We decided that we're not backing up nearly everything that we would like to and that we still have a lot of vulnerabilities. To get to where we want to be, we're going to have to back up a lot more servers than we're currently doing. All of our internal servers have some sort of directly attached drive (I.e. LaCie Raid box or a simple portable hard drive) doing backups, but what we want to do is get those backups off-site. The current tape drive is directly attached via SCSI to a Windows Server 2008 File Server. So to back up anything to tape, it has to be funneled through the File Server. With the current increase that we have planned, I don't think that funneling everything through the File Server is the right course of action and I'm thinking that maybe a second backup device would be more appropriate. I would like your input on a couple of ideas. 1) Doing HDD instead of tape. Tape is hard to deal with. We have a regular rotation cycle, so they don't need years and years of shelf life, so I'm wondering if something HDD-based would be better. 2) Something accessible over the network. Instead of having the device directly attached to one specific machine, have it available to all the servers over the network. Our File Server is a 12-disk raid 6 set up.. I was thinking something like that, but with no raid involved, all disks are stand alone so they can be used/installed/removed on an individual basis. Does any such thing exist? Thanks for your ideas. I'm really interested to hear about some of the solutions you guys are using..

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  • saving data from a failing drive

    - by intuited
    An external 3½" HDD seems to be in danger of failing — it's making ticking sounds when idle. I've acquired a replacement drive, and want to know the best strategy to get the data off of the dubious drive with the best chance of saving as much as possible. There are some directories that are more important than others. However, I'm guessing that picking and choosing directories is going to reduce my chances of saving the whole thing. I would also have to mount it, dump a file listing, and then unmount it in order to be able to effectively prioritize directories. Adding in the fact that it's time-consuming to do this, I'm leaning away from this approach. I've considered just using dd, but I'm not sure how it would handle read errors or other problems that might prevent only certain parts of the data from being rescued, or which could be overcome with some retries, but not so many that they endanger other parts of the drive from being saved. I guess ideally it would do a single pass to get as much as possible and then go back to retry anything that was missed due to errors. Is it possible that copying more slowly — e.g. pausing every x MB/GB — would be better than just running the operation full tilt, for example to avoid any overheating issues? For the "where is your backup" crowd: this actually is my backup drive, but it also contains some non-critical and bulky stuff, like music, that aren't backups, i.e. aren't backed up. The drive has not exhibited any clear signs of failure other than this somewhat ominous sound. I did have to fsck a few errors recently — orphaned inodes, incorrect free blocks/inodes counts, inode bitmap differences, zero dtime on deleted inodes; about 20 errors in all. The filesystem of the partition is ext3.

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  • copying corrupted images from a dvd.

    - by Pennf0lio
    Hi, Are there software you know that can copy images from a DVD? now the problem is there images in the DVD that are corrupt that I won't force to copy, If the software can recover the file and copy it that would be cool, If it cannot then skip the file. The dvd is kinda large and I don't want to sit and wait there. I want the DVD do the decision, If it can recover then recover if it cannot, then skip. And do you know other solution copying corrupt files? thanks!

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  • URGENT: help recovering lost data

    - by Niels Kristian
    I have made a directory: sudo mkdir /ssd, the directory was supposed to be mounted to a raid array called md3. This was done by adding /dev/md3 /ssd auto defaults 0 0 to fstab. Then after a while where I had used the directory, I realized that I had forgotten to run sudo mount -a - and then I did, and now the data is gone. I tried to uncomment the line in fstab and run sudo mount -a but that didn't get back my data. What can I do!? CONTENT OF FSTAB: proc /proc proc defaults 0 0 none /dev/pts devpts gid=5,mode=620 0 0 /dev/md/0 none swap sw 0 0 /dev/md/1 /boot ext3 defaults 0 0 /dev/md/2 / ext4 defaults 0 0 /dev/md3 /ssd auto defaults 0 0

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  • Recover license for Photoshop CS3

    - by Buddy
    At the company I work at, an employee was let go. His laptop was a company laptop with Photoshop CS3 installed on it. Photoshop was deactivated so it could be installed on another computer. The license was bought online and emailed to someone, however, that computer crashed and the email with the license is lost. Is there a way to recover the license from the laptop? Are we better off contacting Adobe's customer support?

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  • Why does a hard disk suddenly look to Windows as if it "needs to be formatted"?

    - by pufferfish
    This is more of a theory question, but what are the reason(s) for a disk to suddenly cause Windows to start saying it "needs to be formatted"? It happens to an IDE disk that I have in a cheap external enclosure, and I can usually get most of the data back by using software like recuva. It's now happened to an internal disk I have. I'm not looking for software to fix this (although links would be appreciated), but rather a low-level explanation as to what gets corrupted on the disk.

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  • Linux RAID: Replacing Failed Drive...permanantly

    - by user137519
    Okay, odd question here. I have a server with RAID 5. A drive failed, in a really physically in a really odd way. On the machine it boots and is seen by the BIOS but...no partition can be seen on the drive consistantly (in and out). 2 out of 3 drives working...I made new spare disk and added it, RAID 5 rebuilt clean. All appears well but...when I reboot it keeps trying to use the 2nd drive which doesn't give any partition data, so of course the RAID 5 gets 2 out of 3...again. The status of my drive is as follows: /dev/sda2:Good /dev/sdb2 (drive has physical problem so no partition data) bad, /dev/sdc2:good /dev/sdd2:good. Every time I reboot the mdadm system seems to keep trying to use /dev/sdb which has physical failure (although spins and is detected). /dev/sdd is the new drive I created. I added /dev/sdd to the raid and it rebuilds the raid but this action isn't memorized upon reboot so it keeps listing /dev/sda and /dev/sdc but doesn't use the perfectly good /dev/sdd until I re-add manually. I've tried removing the dead drive with the mdadm tool, but as it cannot see /dev/sdb paritions it will not fail or remove it (says partition doesn't exist). the /etc/mdadm.conf was automatically made on the original OS install which only lists: DEVICE partitions MAILADDR root ARRAY /dev/md2 super-minor=2 ARRAY /dev/md0 super-minor=0 ARRAY /dev/md1 super-minor=1 Basically just the raids to use on boot. I need to remove this semi-dead drive (/dev/sdb) but I'd prefer to know why this is happening before I do. any ideas or suggestions. I supposed I could attempt to clone/replace /dev/sdb (the partitions on drive show up, then disappear shortly after) but given the partition "chester cat" behaviour this seems risky to me and as I have a working "spare" it seems unnecessary. Thanks in advance for your insight.

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  • How secure is cloud computing?

    - by Rhubarb
    By secure, I don't mean the machines itself and access to it from the network. I mean, and I suppose this could be applied to any kind of hosting service, when you put all your intellectual property onto a hosted provider, what happens to the hard disks as they cycle through them? Say I've invested million into my software, and the information and data that I have is valuable, how can I be sure it isn't read off old disks as they're recycled? Is there some kind of standard to look for that ensures a provider is going to use the strictest form of intellectual property protection? Is SAS70 applicable here?

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  • Changing filesystem types "safely"

    - by warren
    Back in Windows 95 OSR2 (I believe), there was a conversion tool that would take your extant FAT16 partition and change it to FAT32 non-destructively (most of the time). Are there any tools like that now for going from one file system type to another in situ without destroying the data? For example, from etx3 to ext4? Or NTFS to XFS?

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  • Recovered video files won't play

    - by BioGeek
    I have an SD card with pictures and video which malfunctioned. I was able to recover the files with Photorec. The pictures are OK, but wen I try to open the vide files (*.mov extension) in get the following errors when I try to open them in the following programs Windows Media player: "Windows Media Player encountered a problem while playing the file" Quicktime: "Error -2048: Couldn't open the file because it is not a file that QuickTime understands" VLC: it shows the first frame of the video and the sound is just white noise The filesizes look correct so I presume the data is still in there. Is there any way to fix these recovered video files?

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  • How best to handle end user notification in the event of system failure incl. email?

    - by BrianLy
    I've been asked to research ways of handling end user notifications when systems such as email are experiencing problems. Perhaps an example will make this a little clearer. We have a number of sites in different countries. Recently email was impacted at one of the sites, but it could have been a complete network outage. Information was provided by phone to local IT managers at the site but onward communication was slower than some would have liked. It seems like almost everyone at the site has a personal mobile phone which could receive text messages, and perhaps access a remote website with postings on the situation. However managing and supporting a system to text people on these relatively infrequent occasions would be very costly to do internally. What are other people doing to handle situations like this? Some things I've thought of include: Database of phone numbers to text. Seems costly and not very easy to maintain for an already stretched IT group. Is there an external service that would let you do this policies? Send voicemail message to all phones on site. Maintain an external website. This would not work in all situations (network failure), and there is a limit on the amount of info that can be posted externally. A site outage could be sensitive information in some situations. How could the site be password protected? Maybe OpenId/Facebook connect would work. Use a site like Yammer.com which is publicly accessible but only by people with a company email address. Anyone using this for IT outage notifications? To me it looks like there is no clear answer, and that there are solutions for some subsets of users. To be comprehensive a number of solutions would need to be combined. Any additional thoughts or recommendations? What worked or didn't work for your organization?

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