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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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  • MySQL Cluster 7.3 Labs Release – Foreign Keys Are In!

    - by Mat Keep
    0 0 1 1097 6254 Homework 52 14 7337 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin; mso-ansi-language:EN-US;} Summary (aka TL/DR): Support for Foreign Key constraints has been one of the most requested feature enhancements for MySQL Cluster. We are therefore extremely excited to announce that Foreign Keys are part of the first Labs Release of MySQL Cluster 7.3 – available for download, evaluation and feedback now! (Select the mysql-cluster-7.3-labs-June-2012 build) In this blog, I will attempt to discuss the design rationale, implementation, configuration and steps to get started in evaluating the first MySQL Cluster 7.3 Labs Release. Pace of Innovation It was only a couple of months ago that we announced the General Availability (GA) of MySQL Cluster 7.2, delivering 1 billion Queries per Minute, with 70x higher cross-shard JOIN performance, Memcached NoSQL key-value API and cross-data center replication.  This release has been a huge hit, with downloads and deployments quickly reaching record levels. The announcement of the first MySQL Cluster 7.3 Early Access lab release at today's MySQL Innovation Day event demonstrates the continued pace in Cluster development, and provides an opportunity for the community to evaluate and feedback on new features they want to see. What’s the Plan for MySQL Cluster 7.3? Well, Foreign Keys, as you may have gathered by now (!), and this is the focus of this first Labs Release. As with MySQL Cluster 7.2, we plan to publish a series of preview releases for 7.3 that will incrementally add new candidate features for a final GA release (subject to usual safe harbor statement below*), including: - New NoSQL APIs; - Features to automate the configuration and provisioning of multi-node clusters, on premise or in the cloud; - Performance and scalability enhancements; - Taking advantage of features in the latest MySQL 5.x Server GA. Design Rationale MySQL Cluster is designed as a “Not-Only-SQL” database. It combines attributes that enable users to blend the best of both relational and NoSQL technologies into solutions that deliver web scalability with 99.999% availability and real-time performance, including: Concurrent NoSQL and SQL access to the database; Auto-sharding with simple scale-out across commodity hardware; Multi-master replication with failover and recovery both within and across data centers; Shared-nothing architecture with no single point of failure; Online scaling and schema changes; ACID compliance and support for complex queries, across shards. Native support for Foreign Key constraints enables users to extend the benefits of MySQL Cluster into a broader range of use-cases, including: - Packaged applications in areas such as eCommerce and Web Content Management that prescribe databases with Foreign Key support. - In-house developments benefiting from Foreign Key constraints to simplify data models and eliminate the additional application logic needed to maintain data consistency and integrity between tables. Implementation The Foreign Key functionality is implemented directly within MySQL Cluster’s data nodes, allowing any client API accessing the cluster to benefit from them – whether using SQL or one of the NoSQL interfaces (Memcached, C++, Java, JPA or HTTP/REST.) The core referential actions defined in the SQL:2003 standard are implemented: CASCADE RESTRICT NO ACTION SET NULL In addition, the MySQL Cluster implementation supports the online adding and dropping of Foreign Keys, ensuring the Cluster continues to serve both read and write requests during the operation. An important difference to note with the Foreign Key implementation in InnoDB is that MySQL Cluster does not support the updating of Primary Keys from within the Data Nodes themselves - instead the UPDATE is emulated with a DELETE followed by an INSERT operation. Therefore an UPDATE operation will return an error if the parent reference is using a Primary Key, unless using CASCADE action, in which case the delete operation will result in the corresponding rows in the child table being deleted. The Engineering team plans to change this behavior in a subsequent preview release. Also note that when using InnoDB "NO ACTION" is identical to "RESTRICT". In the case of MySQL Cluster “NO ACTION” means “deferred check”, i.e. the constraint is checked before commit, allowing user-defined triggers to automatically make changes in order to satisfy the Foreign Key constraints. Configuration There is nothing special you have to do here – Foreign Key constraint checking is enabled by default. If you intend to migrate existing tables from another database or storage engine, for example from InnoDB, there are a couple of best practices to observe: 1. Analyze the structure of the Foreign Key graph and run the ALTER TABLE ENGINE=NDB in the correct sequence to ensure constraints are enforced 2. Alternatively drop the Foreign Key constraints prior to the import process and then recreate when complete. Getting Started Read this blog for a demonstration of using Foreign Keys with MySQL Cluster.  You can download MySQL Cluster 7.3 Labs Release with Foreign Keys today - (select the mysql-cluster-7.3-labs-June-2012 build) If you are new to MySQL Cluster, the Getting Started guide will walk you through installing an evaluation cluster on a singe host (these guides reflect MySQL Cluster 7.2, but apply equally well to 7.3) Post any questions to the MySQL Cluster forum where our Engineering team will attempt to assist you. Post any bugs you find to the MySQL bug tracking system (select MySQL Cluster from the Category drop-down menu) And if you have any feedback, please post them to the Comments section of this blog. Summary MySQL Cluster 7.2 is the GA, production-ready release of MySQL Cluster. This first Labs Release of MySQL Cluster 7.3 gives you the opportunity to preview and evaluate future developments in the MySQL Cluster database, and we are very excited to be able to share that with you. Let us know how you get along with MySQL Cluster 7.3, and other features that you want to see in future releases. * Safe Harbor Statement This information is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

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  • Sliding collision response

    - by dbostream
    I have been reading plenty of tutorials about sliding collision responses yet I am not able to implement it properly in my project. What I want to do is make a puck slide along the rounded corner boards of a hockey rink. In my latest attempt the puck does slide along the boards but there are some strange velocity behaviors. First of all the puck slows down a lot pretty much right away and then it slides for awhile and stops before exiting the corner. Even if I double the speed I get a similar behavior and the puck does not make it out of the corner. I used some ideas from this document http://www.peroxide.dk/papers/collision/collision.pdf. This is what I have: Update method called from the game loop when it is time to update the puck (I removed some irrelevant parts). I use two states (current, previous) which are used to interpolate the position during rendering. public override void Update(double fixedTimeStep) { /* Acceleration is set to 0 for now. */ Acceleration.Zero(); PreviousState = CurrentState; _collisionRecursionDepth = 0; CurrentState.Position = SlidingCollision(CurrentState.Position, CurrentState.Velocity * fixedTimeStep + 0.5 * Acceleration * fixedTimeStep * fixedTimeStep); /* Should not this be affected by a sliding collision? and not only the position. */ CurrentState.Velocity = CurrentState.Velocity + Acceleration * fixedTimeStep; Heading = Vector2.NormalizeRet(CurrentState.Velocity); } private Vector2 SlidingCollision(Vector2 position, Vector2 velocity) { if(_collisionRecursionDepth > 5) return position; bool collisionFound = false; Vector2 futurePosition = position + velocity; Vector2 intersectionPoint = new Vector2(); Vector2 intersectionPointNormal = new Vector2(); /* I did not include the collision detection code, if a collision is detected the intersection point and normal in that point is returned. */ if(!collisionFound) return futurePosition; /* If no collision was detected it is safe to move to the future position. */ /* It is not exactly the intersection point, but slightly before. */ Vector2 newPosition = intersectionPoint; /* oldVelocity is set to the distance from the newPosition(intersection point) to the position it had moved to had it not collided. */ Vector2 oldVelocity = futurePosition - newPosition; /* Project the distance left to move along the intersection normal. */ Vector2 newVelocity = oldVelocity - intersectionPointNormal * oldVelocity.DotProduct(intersectionPointNormal); if(newVelocity.LengthSq() < 0.001) return newPosition; /* If almost no speed, no need to continue. */ _collisionRecursionDepth++; return SlidingCollision(newPosition, newVelocity); } What am I doing wrong with the velocity? I have been staring at this for very long so I have gone blind. I have tried different values of recursion depth but it does not seem to make it better. Let me know if you need more information. I appreciate any help. EDIT: A combination of Patrick Hughes' and teodron's answers solved the velocity problem (I think), thanks a lot! This is the new code: I decided to use a separate recursion method now too since I don't want to recalculate the acceleration in each recursion. public override void Update(double fixedTimeStep) { Acceleration.Zero();// = CalculateAcceleration(fixedTimeStep); PreviousState = new MovingEntityState(CurrentState.Position, CurrentState.Velocity); CurrentState = SlidingCollision(CurrentState, fixedTimeStep); Heading = Vector2.NormalizeRet(CurrentState.Velocity); } private MovingEntityState SlidingCollision(MovingEntityState state, double timeStep) { bool collisionFound = false; /* Calculate the next position given no detected collision. */ Vector2 futurePosition = state.Position + state.Velocity * timeStep; Vector2 intersectionPoint = new Vector2(); Vector2 intersectionPointNormal = new Vector2(); /* I did not include the collision detection code, if a collision is detected the intersection point and normal in that point is returned. */ /* If no collision was detected it is safe to move to the future position. */ if (!collisionFound) return new MovingEntityState(futurePosition, state.Velocity); /* Set new position to the intersection point (slightly before). */ Vector2 newPosition = intersectionPoint; /* Project the new velocity along the intersection normal. */ Vector2 newVelocity = state.Velocity - 1.90 * intersectionPointNormal * state.Velocity.DotProduct(intersectionPointNormal); /* Calculate the time of collision. */ double timeOfCollision = Math.Sqrt((newPosition - state.Position).LengthSq() / (futurePosition - state.Position).LengthSq()); /* Calculate new time step, remaining time of full step after the collision * current time step. */ double newTimeStep = timeStep * (1 - timeOfCollision); return SlidingCollision(new MovingEntityState(newPosition, newVelocity), newTimeStep); } Even though the code above seems to slide the puck correctly please have a look at it. I have a few questions, if I don't multiply by 1.90 in the newVelocity calculation it doesn't work (I get a stack overflow when the puck enters the corner because the timeStep decreases very slowly - a collision is found early in every recursion), why is that? what does 1.90 really do and why 1.90? Also I have a new problem, the puck does not move parallell to the short side after exiting the curve; to be more exact it moves outside the rink (I am not checking for any collisions with the short side at the moment). When I perform the collision detection I first check that the puck is in the correct quadrant. For example bottom-right corner is quadrant four i.e. circleCenter.X < puck.X && circleCenter.Y puck.Y is this a problem? or should the short side of the rink be the one to make the puck go parallell to it and not the last collision in the corner? EDIT2: This is the code I use for collision detection, maybe it has something to do with the fact that I can't make the puck slide (-1.0) but only reflect (-2.0): /* Point is the current position (not the predicted one) and quadrant is 4 for the bottom-right corner for example. */ if (GeometryHelper.PointInCircleQuadrant(circleCenter, circleRadius, state.Position, quadrant)) { /* The line is: from = state.Position, to = futurePosition. So a collision is detected when from is inside the circle and to is outside. */ if (GeometryHelper.LineCircleIntersection2d(state.Position, futurePosition, circleCenter, circleRadius, intersectionPoint, quadrant)) { collisionFound = true; /* Set the intersection point to slightly before the real intersection point (I read somewhere this was good to do because of floting point precision, not sure exactly how much though). */ intersectionPoint = intersectionPoint - Vector2.NormalizeRet(state.Velocity) * 0.001; /* Normal at the intersection point. */ intersectionPointNormal = Vector2.NormalizeRet(circleCenter - intersectionPoint) } } When I set the intersection point, if I for example use 0.1 instead of 0.001 the puck travels further before it gets stuck, but for all values I have tried (including 0 - the real intersection point) it gets stuck somewhere (but I necessarily not get a stack overflow). Can something in this part be the cause of my problem? I can see why I get the stack overflow when using -1.0 when calculating the new velocity vector; but not how to solve it. I traced the time steps used in the recursion (initial time step is always 1/60 ~ 0.01666): Recursion depth Time step next recursive call [Start recursion, time step ~ 0.016666] 0 0,000985806527246773 [No collision, stop recursion] [Start recursion, time step ~ 0.016666] 0 0,0149596704364629 1 0,0144883449376379 2 0,0143155612984837 3 0,014224925727213 4 0,0141673917461608 5 0,0141265435314026 6 0,0140953966184117 7 0,0140704653746625 ...and so on. As you can see the collision is detected early in every recursive call which means the next time step decreases very slowly thus the recursion depth gets very big - stack overflow.

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  • How to Recover From a Virus Infection: 3 Things You Need to Do

    - by Chris Hoffman
    If your computer becomes infected with a virus or another piece of malware, removing the malware from your computer is only the first step. There’s more you need to do to ensure you’re secure. Note that not every antivirus alert is an actual infection. If your antivirus program catches a virus before it ever gets a chance to run on your computer, you’re safe. If it catches the malware later, you have a bigger problem. Change Your Passwords You’ve probably used your computer to log into your email, online banking websites, and other important accounts. Assuming you had malware on your computer, the malware could have logged your passwords and uploaded them to a malicious third party. With just your email account, the third party could reset your passwords on other websites and gain access to almost any of your online accounts. To prevent this, you’ll want to change the passwords for your important accounts — email, online banking, and whatever other important accounts you’ve logged into from the infected computer. You should probably use another computer that you know is clean to change the passwords, just to be safe. When changing your passwords, consider using a password manager to keep track of strong, unique passwords and two-factor authentication to prevent people from logging into your important accounts even if they know your password. This will help protect you in the future. Ensure the Malware Is Actually Removed Once malware gets access to your computer and starts running, it has the ability to do many more nasty things to your computer. For example, some malware may install rootkit software and attempt to hide itself from the system. Many types of Trojans also “open the floodgates” after they’re running, downloading many different types of malware from malicious web servers to the local system. In other words, if your computer was infected, you’ll want to take extra precautions. You shouldn’t assume it’s clean just because your antivirus removed what it found. It’s probably a good idea to scan your computer with multiple antivirus products to ensure maximum detection. You may also want to run a bootable antivirus program, which runs outside of Windows. Such bootable antivirus programs will be able to detect rootkits that hide themselves from Windows and even the software running within Windows. avast! offers the ability to quickly create a bootable CD or USB drive for scanning, as do many other antivirus programs. You may also want to reinstall Windows (or use the Refresh feature on Windows 8) to get your computer back to a clean state. This is more time-consuming, especially if you don’t have good backups and can’t get back up and running quickly, but this is the only way you can have 100% confidence that your Windows system isn’t infected. It’s all a matter of how paranoid you want to be. Figure Out How the Malware Arrived If your computer became infected, the malware must have arrived somehow. You’ll want to examine your computer’s security and your habits to prevent more malware from slipping through in the same way. Windows is complex. For example, there are over 50 different types of potentially dangerous file extensions that can contain malware to keep track of. We’ve tried to cover many of the most important security practices you should be following, but here are some of the more important questions to ask: Are you using an antivirus? – If you don’t have an antivirus installed, you should. If you have Microsoft Security Essentials (known as Windows Defender on Windows 8), you may want to switch to a different antivirus like the free version of avast!. Microsoft’s antivirus product has been doing very poorly in tests. Do you have Java installed? – Java is a huge source of security problems. The majority of computers on the Internet have an out-of-date, vulnerable version of Java installed, which would allow malicious websites to install malware on your computer. If you have Java installed, uninstall it. If you actually need Java for something (like Minecraft), at least disable the Java browser plugin. If you’re not sure whether you need Java, you probably don’t. Are any browser plugins out-of-date? – Visit Mozilla’s Plugin Check website (yes, it also works in other browsers, not just Firefox) and see if you have any critically vulnerable plugins installed. If you do, ensure you update them — or uninstall them. You probably don’t need older plugins like QuickTime or RealPlayer installed on your computer, although Flash is still widely used. Are your web browser and operating system set to automatically update? – You should be installing updates for Windows via Windows Update when they appear. Modern web browsers are set to automatically update, so they should be fine — unless you went out of your way to disable automatic updates. Using out-of-date web browsers and Windows versions is dangerous. Are you being careful about what you run? – Watch out when downloading software to ensure you don’t accidentally click sketchy advertisements and download harmful software. Avoid pirated software that may be full of malware. Don’t run programs from email attachments. Be careful about what you run and where you get it from in general. If you can’t figure out how the malware arrived because everything looks okay, there’s not much more you can do. Just try to follow proper security practices. You may also want to keep an extra-close eye on your credit card statement for a while if you did any online-shopping recently. As so much malware is now related to organized crime, credit card numbers are a popular target.     

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  • Can Google Employees See My Saved Google Chrome Passwords?

    - by Jason Fitzpatrick
    Storing your passwords in your web browser seems like a great time saver, but are the passwords secure and inaccessible to others (even employees of the browser company) when squirreled away? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader MMA is curious if Google employees have (or could have) access to the passwords he stores in Google Chrome: I understand that we are really tempted to save our passwords in Google Chrome. The likely benefit is two fold, You don’t need to (memorize and) input those long and cryptic passwords. These are available wherever you are once you log in to your Google account. The last point sparked my doubt. Since the password is available anywhere, the storage must in some central location, and this should be at Google. Now, my simple question is, can a Google employee see my passwords? Searching over the Internet revealed several articles/messages. Do you save passwords in Chrome? Maybe you should reconsider: Talks about your passwords being stolen by someone who has access to your computer account. Nothing mentioned about the central storage security and vulnerability. There is even a response from Chrome browser security tech lead about the first issue. Chrome’s insane password security strategy: Mostly along the same line. You can steal password from somebody if you have access to the computer account. How to Steal Passwords Saved in Google Chrome in 5 Simple Steps: Teaches you how to actually perform the act mentioned in the previous two when you have access to somebody else’s account. There are many more (including this one at this site), mostly along the same line, points, counter-points, huge debates. I refrain from mentioning them here, simply carry a search if you want to find them. Coming back to my original query, can a Google employee see my password? Since I can view the password using a simple button, definitely they can be unhashed (decrypted) even if encrypted. This is very different from the passwords saved in Unix-like OS’s where the saved password can never be seen in plain text. They use a one-way encryption algorithm to encrypt your passwords. This encrypted password is then stored in the passwd or shadow file. When you attempt to login, the password you type in is encrypted again and compared with the entry in the file that stores your passwords. If they match, it must be the same password, and you are allowed access. Thus, a superuser can change my password, can block my account, but he can never see my password. So are his concerns well founded or will a little insight dispel his worry? The Answer SuperUser contributor Zeel helps put his mind at ease: Short answer: No* Passwords stored on your local machine can be decrypted by Chrome, as long as your OS user account is logged in. And then you can view those in plain text. At first this seems horrible, but how did you think auto-fill worked? When that password field gets filled in, Chrome must insert the real password into the HTML form element – or else the page wouldn’t work right, and you could not submit the form. And if the connection to the website is not over HTTPS, the plain text is then sent over the internet. In other words, if chrome can’t get the plain text passwords, then they are totally useless. A one way hash is no good, because we need to use them. Now the passwords are in fact encrypted, the only way to get them back to plain text is to have the decryption key. That key is your Google password, or a secondary key you can set up. When you sign into Chrome and sync the Google servers will transmit the encrypted passwords, settings, bookmarks, auto-fill, etc, to your local machine. Here Chrome will decrypt the information and be able to use it. On Google’s end all that info is stored in its encrpyted state, and they do not have the key to decrypt it. Your account password is checked against a hash to log in to Google, and even if you let chrome remember it, that encrypted version is hidden in the same bundle as the other passwords, impossible to access. So an employee could probably grab a dump of the encrypted data, but it wouldn’t do them any good, since they would have no way to use it.* So no, Google employees can not** access your passwords, since they are encrypted on their servers. * However, do not forget that any system that can be accessed by an authorized user can be accessed by an unauthorized user. Some systems are easier to break than other, but none are fail-proof. . . That being said, I think I will trust Google and the millions they spend on security systems, over any other password storage solution. And heck, I’m a wimpy nerd, it would be easier to beat the passwords out of me than break Google’s encryption. ** I am also assuming that there isn’t a person who just happens to work for Google gaining access to your local machine. In that case you are screwed, but employment at Google isn’t actually a factor any more. Moral: Hit Win + L before leaving machine. While we agree with zeel that it’s a pretty safe bet (as long as your computer is not compromised) that your passwords are in fact safe while stored in Chrome, we prefer to encrypt all our logins and passwords in a LastPass vault. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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  • How to implement smooth flocking

    - by Craig
    I'm working on a simple survival game, avoid the big guy and chase the the small guys to stay alive for as long as possible. I have taken the chase and evade example from MSDN create and drawn 20 mice on the screen. I want the small guys to flock when they arent evading. They are doing this, but it isnt as smooth as I would like it to be. How do i make the movement smoother? Its very jittery.# Below is what I have going at the moment, flocking code is within the IF statement, when it isnt set to evading. Any help would be greatly appreciated! :) namespace ChaseAndEvade { class MouseSprite { public enum MouseAiState { // evading the cat Evading, // the mouse can't see the "cat", and it's wandering around. Wander } // how fast can the mouse move? public float MaxMouseSpeed = 4.5f; // and how fast can it turn? public float MouseTurnSpeed = 0.20f; // MouseEvadeDistance controls the distance at which the mouse will flee from // cat. If the mouse is further than "MouseEvadeDistance" pixels away, he will // consider himself safe. public float MouseEvadeDistance = 100.0f; // this constant is similar to TankHysteresis. The value is larger than the // tank's hysteresis value because the mouse is faster than the tank: with a // higher velocity, small fluctuations are much more visible. public float MouseHysteresis = 60.0f; public Texture2D mouseTexture; public Vector2 mouseTextureCenter; public Vector2 mousePosition; public MouseAiState mouseState = MouseAiState.Wander; public float mouseOrientation; public Vector2 mouseWanderDirection; int separationImpact = 4; int cohesionImpact = 6; int alignmentImpact = 2; int sensorDistance = 50; public void UpdateMouse(Vector2 position, MouseSprite [] mice, int numberMice, int index) { Vector2 catPosition = position; int enemies = numberMice; // first, calculate how far away the mouse is from the cat, and use that // information to decide how to behave. If they are too close, the mouse // will switch to "active" mode - fleeing. if they are far apart, the mouse // will switch to "idle" mode, where it roams around the screen. // we use a hysteresis constant in the decision making process, as described // in the accompanying doc file. float distanceFromCat = Vector2.Distance(mousePosition, catPosition); // the cat is a safe distance away, so the mouse should idle: if (distanceFromCat > MouseEvadeDistance + MouseHysteresis) { mouseState = MouseAiState.Wander; } // the cat is too close; the mouse should run: else if (distanceFromCat < MouseEvadeDistance - MouseHysteresis) { mouseState = MouseAiState.Evading; } // if neither of those if blocks hit, we are in the "hysteresis" range, // and the mouse will continue doing whatever it is doing now. // the mouse will move at a different speed depending on what state it // is in. when idle it won't move at full speed, but when actively evading // it will move as fast as it can. this variable is used to track which // speed the mouse should be moving. float currentMouseSpeed; // the second step of the Update is to change the mouse's orientation based // on its current state. if (mouseState == MouseAiState.Evading) { // If the mouse is "active," it is trying to evade the cat. The evasion // behavior is accomplished by using the TurnToFace function to turn // towards a point on a straight line facing away from the cat. In other // words, if the cat is point A, and the mouse is point B, the "seek // point" is C. // C // B // A Vector2 seekPosition = 2 * mousePosition - catPosition; // Use the TurnToFace function, which we introduced in the AI Series 1: // Aiming sample, to turn the mouse towards the seekPosition. Now when // the mouse moves forward, it'll be trying to move in a straight line // away from the cat. mouseOrientation = ChaseAndEvadeGame.TurnToFace(mousePosition, seekPosition, mouseOrientation, MouseTurnSpeed); // set currentMouseSpeed to MaxMouseSpeed - the mouse should run as fast // as it can. currentMouseSpeed = MaxMouseSpeed; } else { // if the mouse isn't trying to evade the cat, it should just meander // around the screen. we'll use the Wander function, which the mouse and // tank share, to accomplish this. mouseWanderDirection and // mouseOrientation are passed by ref so that the wander function can // modify them. for more information on ref parameters, see // http://msdn2.microsoft.com/en-us/library/14akc2c7(VS.80).aspx ChaseAndEvadeGame.Wander(mousePosition, ref mouseWanderDirection, ref mouseOrientation, MouseTurnSpeed); // if the mouse is wandering, it should only move at 25% of its maximum // speed. currentMouseSpeed = .25f * MaxMouseSpeed; Vector2 separate = Vector2.Zero; Vector2 moveCloser = Vector2.Zero; Vector2 moveAligned = Vector2.Zero; // What the AI does when it sees other AIs for (int j = 0; j < enemies; j++) { if (index != j) { // Calculate a vector towards another AI Vector2 separation = mice[index].mousePosition - mice[j].mousePosition; // Only react if other AI is within a certain distance if ((separation.Length() < this.sensorDistance) & (separation.Length()> 0) ) { moveAligned += mice[j].mouseWanderDirection; float distance = Math.Abs(separation.Length()); if (distance == 0) distance = 1; moveCloser += mice[j].mousePosition; separation.Normalize(); separate += separation / distance; } } } if (moveAligned.LengthSquared() != 0) { moveAligned.Normalize(); } if (moveCloser.LengthSquared() != 0) { moveCloser.Normalize(); } moveCloser /= enemies; mice[index].mousePosition += (separate * separationImpact) + (moveCloser * cohesionImpact) + (moveAligned * alignmentImpact); } // The final step is to move the mouse forward based on its current // orientation. First, we construct a "heading" vector from the orientation // angle. To do this, we'll use Cosine and Sine to tell us the x and y // components of the heading vector. See the accompanying doc for more // information. Vector2 heading = new Vector2( (float)Math.Cos(mouseOrientation), (float)Math.Sin(mouseOrientation)); // by multiplying the heading and speed, we can get a velocity vector. the // velocity vector is then added to the mouse's current position, moving him // forward. mousePosition += heading * currentMouseSpeed; } } }

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  • C#/.NET Little Wonders: Interlocked Read() and Exchange()

    - by James Michael Hare
    Once again, in this series of posts I look at the parts of the .NET Framework that may seem trivial, but can help improve your code by making it easier to write and maintain. The index of all my past little wonders posts can be found here. Last time we discussed the Interlocked class and its Add(), Increment(), and Decrement() methods which are all useful for updating a value atomically by adding (or subtracting).  However, this begs the question of how do we set and read those values atomically as well? Read() – Read a value atomically Let’s begin by examining the following code: 1: public class Incrementor 2: { 3: private long _value = 0; 4:  5: public long Value { get { return _value; } } 6:  7: public void Increment() 8: { 9: Interlocked.Increment(ref _value); 10: } 11: } 12:  It uses an interlocked increment, as we discuss in my previous post (here), so we know that the increment will be thread-safe.  But, to realize what’s potentially wrong we have to know a bit about how atomic reads are in 32 bit and 64 bit .NET environments. When you are dealing with an item smaller or equal to the system word size (such as an int on a 32 bit system or a long on a 64 bit system) then the read is generally atomic, because it can grab all of the bits needed at once.  However, when dealing with something larger than the system word size (reading a long on a 32 bit system for example), it cannot grab the whole value at once, which can lead to some problems since this read isn’t atomic. For example, this means that on a 32 bit system we may read one half of the long before another thread increments the value, and the other half of it after the increment.  To protect us from reading an invalid value in this manner, we can do an Interlocked.Read() to force the read to be atomic (of course, you’d want to make sure any writes or increments are atomic also): 1: public class Incrementor 2: { 3: private long _value = 0; 4:  5: public long Value 6: { 7: get { return Interlocked.Read(ref _value); } 8: } 9:  10: public void Increment() 11: { 12: Interlocked.Increment(ref _value); 13: } 14: } Now we are guaranteed that we will read the 64 bit value atomically on a 32 bit system, thus ensuring our thread safety (assuming all other reads, writes, increments, etc. are likewise protected).  Note that as stated before, and according to the MSDN (here), it isn’t strictly necessary to use Interlocked.Read() for reading 64 bit values on 64 bit systems, but for those still working in 32 bit environments, it comes in handy when dealing with long atomically. Exchange() – Exchanges two values atomically Exchange() lets us store a new value in the given location (the ref parameter) and return the old value as a result. So just as Read() allows us to read atomically, one use of Exchange() is to write values atomically.  For example, if we wanted to add a Reset() method to our Incrementor, we could do something like this: 1: public void Reset() 2: { 3: _value = 0; 4: } But the assignment wouldn’t be atomic on 32 bit systems, since the word size is 32 bits and the variable is a long (64 bits).  Thus our assignment could have only set half the value when a threaded read or increment happens, which would put us in a bad state. So instead, we could write Reset() like this: 1: public void Reset() 2: { 3: Interlocked.Exchange(ref _value, 0); 4: } And we’d be safe again on a 32 bit system. But this isn’t the only reason Exchange() is valuable.  The key comes in realizing that Exchange() doesn’t just set a new value, it returns the old as well in an atomic step.  Hence the name “exchange”: you are swapping the value to set with the stored value. So why would we want to do this?  Well, anytime you want to set a value and take action based on the previous value.  An example of this might be a scheme where you have several tasks, and during every so often, each of the tasks may nominate themselves to do some administrative chore.  Perhaps you don’t want to make this thread dedicated for whatever reason, but want to be robust enough to let any of the threads that isn’t currently occupied nominate itself for the job.  An easy and lightweight way to do this would be to have a long representing whether someone has acquired the “election” or not.  So a 0 would indicate no one has been elected and 1 would indicate someone has been elected. We could then base our nomination strategy as follows: every so often, a thread will attempt an Interlocked.Exchange() on the long and with a value of 1.  The first thread to do so will set it to a 1 and return back the old value of 0.  We can use this to show that they were the first to nominate and be chosen are thus “in charge”.  Anyone who nominates after that will attempt the same Exchange() but will get back a value of 1, which indicates that someone already had set it to a 1 before them, thus they are not elected. Then, the only other step we need take is to remember to release the election flag once the elected thread accomplishes its task, which we’d do by setting the value back to 0.  In this way, the next thread to nominate with Exchange() will get back the 0 letting them know they are the new elected nominee. Such code might look like this: 1: public class Nominator 2: { 3: private long _nomination = 0; 4: public bool Elect() 5: { 6: return Interlocked.Exchange(ref _nomination, 1) == 0; 7: } 8: public bool Release() 9: { 10: return Interlocked.Exchange(ref _nomination, 0) == 1; 11: } 12: } There’s many ways to do this, of course, but you get the idea.  Running 5 threads doing some “sleep” work might look like this: 1: var nominator = new Nominator(); 2: var random = new Random(); 3: Parallel.For(0, 5, i => 4: { 5:  6: for (int j = 0; j < _iterations; ++j) 7: { 8: if (nominator.Elect()) 9: { 10: // elected 11: Console.WriteLine("Elected nominee " + i); 12: Thread.Sleep(random.Next(100, 5000)); 13: nominator.Release(); 14: } 15: else 16: { 17: // not elected 18: Console.WriteLine("Did not elect nominee " + i); 19: } 20: // sleep before check again 21: Thread.Sleep(1000); 22: } 23: }); And would spit out results like: 1: Elected nominee 0 2: Did not elect nominee 2 3: Did not elect nominee 1 4: Did not elect nominee 4 5: Did not elect nominee 3 6: Did not elect nominee 3 7: Did not elect nominee 1 8: Did not elect nominee 2 9: Did not elect nominee 4 10: Elected nominee 3 11: Did not elect nominee 2 12: Did not elect nominee 1 13: Did not elect nominee 4 14: Elected nominee 0 15: Did not elect nominee 2 16: Did not elect nominee 4 17: ... Another nice thing about the Interlocked.Exchange() is it can be used to thread-safely set pretty much anything 64 bits or less in size including references, pointers (in unsafe mode), floats, doubles, etc.  Summary So, now we’ve seen two more things we can do with Interlocked: reading and exchanging a value atomically.  Read() and Exchange() are especially valuable for reading/writing 64 bit values atomically in a 32 bit system.  Exchange() has value even beyond simply atomic writes by using the Exchange() to your advantage, since it reads and set the value atomically, which allows you to do lightweight nomination systems. There’s still a few more goodies in the Interlocked class which we’ll explore next time! Technorati Tags: C#,CSharp,.NET,Little Wonders,Interlocked

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  • Delight and Excite

    - by Applications User Experience
    Mick McGee, CEO & President, EchoUser Editor’s Note: EchoUser is a User Experience design firm in San Francisco and a member of the Oracle Usability Advisory Board. Mick and his staff regularly consult on Oracle Applications UX projects. Being part of a user experience design firm, we have the luxury of working with a lot of great people across many great companies. We get to help people solve their problems.  At least we used to. The basic design challenge is still the same; however, the goal is not necessarily to solve “problems” anymore; it is, “I want our products to delight and excite!” The question for us as UX professionals is how to design to those goals, and then how to assess them from a usability perspective. I’m not sure where I first heard “delight and excite” (A book? blog post? Facebook  status? Steve Jobs quote?), but now I hear these listed as user experience goals all the time. In particular, somewhat paradoxically, I routinely hear them in enterprise software conversations. And when asking these same enterprise companies what will make the project successful, we very often hear, “Make it like Apple.” In past days, it was “make it like Yahoo (or Amazon or Google“) but now Apple is the common benchmark. Steve Jobs and Apple were not secrets, but with Jobs’ passing and Apple becoming the world’s most valuable company in the last year, the impact of great design and experience is suddenly very widespread. In particular, users’ expectations have gone way up. Being an enterprise company is no shield to the general expectations that users now have, for all products. Designing a “Minimum Viable Product” The user experience challenge has historically been, to echo the words of Eric Ries (author of Lean Startup) , to create a “minimum viable product”: the proverbial, “make it good enough”. But, in our profession, the “minimum viable” part of that phrase has oftentimes, unfortunately, referred to the design and user experience. Technology typically dominated the focus of the biggest, most successful companies. Few have had the laser focus of Apple to also create and sell design and user experience alongside great technology. But now that Apple is the most valuable company in the world, copying their success is a common undertaking. Great design is now a premium offering that everyone wants, from the one-person startup to the largest companies, consumer and enterprise. This emerging business paradigm will have significant impact across the user experience design process and profession. One area that particularly interests me is, how are we going to evaluate these new emerging “delight and excite” experiences, which are further customized to each particular domain? How to Measure “Delight and Excite” Traditional usability measures of task completion rate, assists, time, and errors are still extremely useful in many situations; however, they are too blunt to offer much insight into emerging experiences “Satisfaction” is usually assessed in user testing, in roughly equivalent importance to the above objective metrics. Various surveys and scales have provided ways to measure satisfying UX, with whatever questions they include. However, to meet the demands of new business goals and keep users at the center of design and development processes, we have to explore new methods to better capture custom-experience goals and emotion-driven user responses. We have had success assessing custom experiences, including “delight and excite”, by employing a variety of user testing methods that tend to combine formative and summative techniques (formative being focused more on identifying usability issues and ways to improve design, and summative focused more on metrics). Our most successful tool has been one we’ve been using for a long time, Magnitude Estimation Technique (MET). But it’s not necessarily about MET as a measure, rather how it is created. Caption: For one client, EchoUser did two rounds of testing.  Each test was a mix of performing representative tasks and gathering qualitative impressions. Each user participated in an in-person moderated 1-on-1 session for 1 hour, using a testing set-up where they held the phone. The primary goal was to identify usability issues and recommend design improvements. MET is based on a definition of the desired experience, which users will then use to rate items of interest (usually tasks in a usability test). In other words, a custom experience definition needs to be created. This can then be used to measure satisfaction in accomplishing tasks; “delight and excite”; or anything else from strategic goals, user demands, or elsewhere. For reference, our standard MET definition in usability testing is: “User experience is your perception of how easy to use, well designed and productive an interface is to complete tasks.” Articulating the User Experience We’ve helped construct experience definitions for several clients to better match their business goals. One example is a modification of the above that was needed for a company that makes medical-related products: “User experience is your perception of how easy to use, well-designed, productive and safe an interface is for conducting tasks. ‘Safe’ is how free an environment (including devices, software, facilities, people, etc.) is from danger, risk, and injury.” Another example is from a company that is pushing hard to incorporate “delight” into their enterprise business line: “User experience is your perception of a product’s ease of use and learning, satisfaction and delight in design, and ability to accomplish objectives.” I find the last one particularly compelling in that there is little that identifies the experience as being for a highly technical enterprise application. That definition could easily be applied to any number of consumer products. We have gone further than the above, including “sexy” and “cool” where decision-makers insisted they were part of the desired experience. We also applied it to completely different experiences where the “interface” was, for example, riding public transit, the “tasks” were train rides, and we followed the participants through the train-riding journey and rated various aspects accordingly: “A good public transportation experience is a cost-effective way of reliably, conveniently, and safely getting me to my intended destination on time.” To construct these definitions, we’ve employed both bottom-up and top-down approaches, depending on circumstances. For bottom-up, user inputs help dictate the terms that best fit the desired experience (usually by way of cluster and factor analysis). Top-down depends on strategic, visionary goals expressed by upper management that we then attempt to integrate into product development (e.g., “delight and excite”). We like a combination of both approaches to push the innovation envelope, but still be mindful of current user concerns. Hopefully the idea of crafting your own custom experience, and a way to measure it, can provide you with some ideas how you can adapt your user experience needs to whatever company you are in. Whether product-development or service-oriented, nearly every company is ultimately providing a user experience. The Bottom Line Creating great experiences may have been popularized by Steve Jobs and Apple, but I’ll be honest, it’s a good feeling to be moving from “good enough” to “delight and excite,” despite the challenge that entails. In fact, it’s because of that challenge that we will expand what we do as UX professionals to help deliver and assess those experiences. I’m excited to see how we, Oracle, and the rest of the industry will live up to that challenge.

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  • How to suppress an unwanted external Autodiscover lookup?

    - by chris
    In a small network with Exchange 2007, when starting Outlook 2010 (and once in a while afterwards), users get a prompt to confirm that it's safe to get account configuration information from cpanelemaildiscovery.cpanel.net/autodiscover/autodiscover.xml (I could read in a couple of forums that there is a bug in cpanel, but that's beside the point.) I'm puzzled because I can't find any autodiscover DNS entries anywhere, neither internally nor externally. The only hint is that we use an external hosting company for our website and for one single email address, which runs on cpanel. So I guess that Outlook makes an external DNS query to test all entries? It reates a lot of confusion for the users and frankly I'm not too happy that the external hosting company gets contacted by all our users. How can I suppress this behavior? Thanks

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  • Can't boot up computer windows 8 installation

    - by danny ramirez
    I wanted to install Windows 8 with a volume partition and when the Windows 8 was installing it rebooted and it gave me an error: The digital signature for this file couldn't be verified. File :windows \system 32\winload.exe error code 0xc0000428. I have tried bootec commands and they didn't seem to fix it. Also my Windows 7 got deleted and I only have to boot with the Windows 8 error, so I can't do anything not even boot to safe mode. I have tried to install Windows 8 from disk later on and it won't let me because it keeps rebooting and starting the installation again, so I took off the disk before it rebooted and it takes me to that error again. Remember that's my only boot option so I'm stuck in the installation disk.

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  • TEMP_PART01 and C drive

    - by SmartLemon
    So we have a Samsung series 9 laptop and it has a 128 GB solid state drive, the problem we are having with it is that it has 4 partitions, one that's 100MB (who knows what for), one thats 40 GB (Primary Windows partition), 60 GB partition (TEMP_PART01) and a microsoft office one. The primary windows partition only has less than, 30 MB left, we want to increase this space, I know that I could just move everything to temp_part01 but we are not quite sure on it. What we are thinking of doing is deleting this partition all together and extending the windows volume. The problem is that the extra partition has 55.7 remaining out of 59.7 GB, which means there is something on it, but it shows up with nothing when we go into it, when we change the settings to show hidden files, but still nothing, I then used CMD to list all the files using dir d: and still no files. So would it be safe to delete it and extend the windows volume? Or what should I do? Here's a screen shot:

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  • Access Denied using TakeOwn.exe

    - by Magnus
    I have got this file that I can't delete. It happened after a system crash, so the CHKDSK kicked in upon next reboot. After that, I can't delete the file. THis is on Windows Home Server, and the file is one of those hidden Thumbs.db, and my WHS reports a "File conflict" on the file, the reason: Access Denied" What I have tried so far, running as an Administrator: Delete: Access Denied TakeOwn.exe : Access Denied Attrib.exe -s -h : Access Denied Icacls.exe : Access Denied Re-boot in to safe mode and tried the above: Access Denied I have used the CHKDSK /f again, rebooted since some suggestions is that the file has been corrupted, but that didn't change anything. Any suggestions ?

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  • Correct PHP5 DLL for Apache 2.2?

    - by Nathan Long
    I have installed Apache 2.2.14 (Win32) on a Windows XP machine and am trying to add the latest PHP module. I downloaded the ZIP file from here labeled "VC9 x86 Non Thread Safe" and extracted to my Apache directory. I then copied php5.dll to Apache's bin directory and copied php.ini to C:\Windows. In httpd.conf, I added these lines: LoadModule php5_module "C:/Program Files/Apache Software Foundation/Apache2.2/bin/php5.dll" AddType application/x-httpd-php .php Now Apache will not start. error.log says this: "Can't locate API module structure php5_module in file C:/Program Files/Apache Software Foundation/Apache2.2/bin/php5.dll": No error" I think I may have the wrong .dll file, because I found tutorials that use the filename php5apache2.dll and I didn't see that in the PHP package I got. Also, I have seen references to a file called php5ts.dll, but I don't see that either. What exactly do I need to make PHP5 work?

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  • How to disable a McAfee service?

    - by AngryHacker
    I am trying to disable a McAfee Real-Time Protection service, but if I go into Services/Properties, then try to set it to Manual or Disable - it says that unable to open service McShield for writing on Local Computer. Error 5. Access is denied. I've tried logging in as an Admin, to no avail. I've tried resetting permissions in the registry to the key where the McAfee service is described...nothing helped. Logging in with Safe Mode did not help either. How can I disable this service? Is there a way to disable a service before even getting into Windows? P.S. Uninstalling McAfee is not an option.

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  • Has anyone else had problems with the miserable kb980408 update?

    - by Dan
    I wasn't experienced any problems before installing kb980408 for Windows 7 x86. The update made it impossible for me to log into my computer after displaying a "Setting up personalized settings for Windows Desktop Update" message, after killing that task a "Windows Explorer is not responding - Windows is checking for a solution to the problem" message appears, then it waits forever... If I killed that task, I was not able to continue the boot process, if I ran explore.exe manually, the same thing happens. The solution, by the way, was to boot into safe mode and use the add/remove program in the control panel to uninstall this wretched piece of code. Start-up repair and/or the use of system restore will not help you, you need to uninstall.

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  • BIOS flash XP, 1 long beep, 2 short beeps, over&over

    - by Paul
    BIOS issue on HP dv9233cl laptop, wiped drive of Vista, loaded XP, not all the drives loaded. Went to the HP website, downloaded all drivers for this laptop. Started loading them. Loaded WIN Flash HP Network System BIOS Window SP42187. After a minute a low resolution screen appeared stating "It is now safe to turn off the computer" I waited a minute and half. Turned it off. Let it set 10 seconds try to start and No screen images at all and a nasty loud long beep 2 short beeps, 2 seconds of silence and it happens over & over again. I have unplugged/removed battery, still same problem, Any sugg.... Thx.. Paul

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  • Windows 7 KSOD On Login

    - by Brandon Bertelsen
    For those that are unaware, KSOD means blacK Screen of Death. Essentially, when windows starts my computer shows only the cursor and a black screen. It seems like any and all shell elements are disabled (or perhaps not started). I have seen a number of these questions asked, none of which have matched my situation. CTRL + ALT + ... does not respond Restarting in safe mode, results in the same KSOD sfc /scannow seems to have no effect when typed at the command prompt that is accessed using the recovery tools via the install disk Update to item 3: sfc /scannow reports: There is a system repair pending which requires reboot to complete. Restart Windows and run sfc again. However, Windows does not restart past KSOD. Update to item 3 as per Soandos comment re: /offbootdir sfc /scannow /offbotdir=e:\ /windir=e:\windows "Windows resource protection found corrupt files but was unable to fix some of them. Details are included in the CBS.log..."

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  • Proliant ML350 Won't Load Windows

    - by Mike
    I have a HP Proliant ML350 G4 running Windows 2003 Server Std Edition that will not load Windows on boot. It gave me a BSOD while running a recent Windows update and has not been able to boot since. The BSOD was a generic error, "Hardware Fault. Contact vendor." I am not getting any errors when the machine boots--it just hangs with a black screen when Windows starts to load. The machine will not boot into safe mode either--it gets stuck after beginning to load drivers. When trying to load the Windows recovery console I get the message that Windows cannot find any hard disks on the machine. This, despite having to load the driver for my storage controller. The HP Smart Start diagnostics finds no problems with my hard disks nor anything else. What should I try next? Mainly, I just want to be able to pull the data off my hard disks.

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  • Reboot loop after sysprep of AD machine

    - by rboarman
    Major screw-up here and I need to find out how much trouble I am in. I have an AD machine that is running Server 2008 R2, hyperv, DHCP and DNS. On the hyperv machine, I have a backup AD instance running along with a handfull of other server 2008 instances. Sysprep was run on the hyperv machine instead of one of the instances. I am attempting to bring the machine back up so I can try a system restore. When I boot the hyperv machine, I get an error that says “Windows could not complete the installation. To install windows on this computer , restart the installation” This message occurs in safe mode, AD restore mode and in last known configuration mode. How can I get my OS to boot at this point? Do I need to reinstall 2008 R2 from scratch?

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  • Can I flash a PCI-E device's Firmware in a VM if the VM has exclusive IOMMU access?

    - by RibaldEddie
    I have a PCI-E Dell Perc 6/i RAID card that I'd like to flash with the latest firmware. Apparently I need either a Redhat / Centos OS or Windows in order to flash the firmware, but I have a VMWare 5.0.1 ESX hypervisor installed on the box and a CentOS guest OS. My motherboard support IOMMU and I have successfully used VMWare's PCI Passthrough feature to give VMs exclusive access to a PCI-E device. Is it safe to flash the firmware of a PCI-E device if that device is passed through to a single VM using the passthrough feature of VMware? Or should I boot one of the supported OSes directly on the bare metal?

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  • upgrade glibc on RHEL4 without breaking anything

    - by SpliFF
    I have a static version of wkhtmltopdf which requires glibc-2.4 wkhtmltopdf: /lib/tls/libc.so.6: version `GLIBC_2.4' not found (required by wkhtmltopdf) I have apt installed with the DAG repos. Other than that the server is pretty stock standard except for Coldfusion MX7. My question is, is it safe to just "apt update glibc"? Will the updated glibc clobber the old one or will they co-exist? Should I "apt upgrade" the whole server? I'm pretty sure everything else (Apache2, Postgres8, etc) will handle the upgrade but Coldfusion concerns me due to its proprietry nature.

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  • sqlsrv not showing up in my phpinfo

    - by sirg45
    I have just installed php 5.3 on windows server 2008 R2 running IIS7. phpinfo() is working fine. now I want to see if I have correctly installed the Microsoft Drivers for PHP for SQL Server. I downloaded from here: http://www.microsoft.com/downloads/en/details.aspx?FamilyID=80E44913-24B4-4113-8807-CAAE6CF2CA05#RelatedResources I have dropped the 2 dlls (php_pdo_sqlsrv_53_nts_vc9.dll and php_sqlsrv_53_nts_vc9.dll) into the PHP\ext folder and referenced them in the php.ini I restarted the server. But when I run phpinfo() I'm not seeing any reference to sqlsrv is that normal? or should there also be a section of phpinfo() dedicated to these sqlsrv extensions? Error logging is on but there are no errors coming up in the php-errors.log referring to sqlsrv. Both files php_pdo_sqlsrv_53_nts_vc9.dll and php_sqlsrv_53_nts_vc9.dll have been added (non thread safe version for IIS), php5.dll is present in the php install folder. Thanks for any pointers.

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  • (Tough) Security Queston about ISP companies

    - by buyrum
    I want to ask a question. One ISP was criticized for it's low security conditions, and when i heard this i started to think: If one gets an unauthorized access to the mainframe computer / internal network of the ISP, then wouldn't he be able to sniff all the traffic ? Because the ISP is providing the internet connection for the user so all traffic that sends and transmits a user travels via the ISP, right ? What security solutions (talking about computer security) are being implemented by other ISP in order to protect themselves and their users ? If all the connections are being sent via a special computer, how secure it is and how can be we sure that it's really safe ? And what kind of computers are those who serve as backbones for the ISP ? Thank you in advance for your help.

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  • Resetting "HDD Warning???" with Zalman ZM-VE400 external case

    - by 0xC0000022L
    Whenever I turn on (or plug in) the Zalman ZM-VE400 I have, it shows HDD Warning???. Sometimes briefly, sometimes until the Menu button is pressed. The case contains a SSD drive and as far as I understand the warning relates to the S.M.A.R.T. status of which this drive doesn't support all parts. How can I reset the warning so I don't receive it every time when turning on the drive? Firmware reports: V400_01_040_N Here's what I have tried so far: Unplug and plug back in Open the case and remove the SSD, then put it back in Press the button on the back side (cover removed) while plugged in Press the button on the back side (cover removed) while not plugged in USB Connect = Refresh = Enter USB Connect = Safe Removal = Enter Advanced = Umount VHDD = Enter

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