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• Cannot ping host stale ARP cache?

  - by gkchicago

  I am having a strange issue with a Debian (Lenny/Linux 2.6.26-2-amd64) that has been driving me nuts. On some machines within my network I can ping the host in question just fine, other times I have to manually hard-code the ARP ethernet address for the IP in order to establish connectivity. I've finally worked it down to somehow involving ARP. I just found how to fix it in a way that made it work but I'm looking for help explaining this issue and also I don't trust my fix to be permanent.. My thought process has been the following but I just can't make any sense out of it: Could it be the card? (Intel 82555 rev 4) Could it be because there are two network cards? (Default route is eth0) Could it be because of the network aliases? Lenny? AMD x86_64? Argh.. Thank you for any insight you might have // Ping doesn't go thru [gordon@ubuntu ~]$ ping 192.168.135.101 PING 192.168.135.101 (192.168.135.101) 56(84) bytes of data. --- 192.168.135.101 ping statistics --- 4 packets transmitted, 0 received, 100% packet loss, time 3014ms // Here's the ARP Table, sometimes the .151 address is good, sometimes it // also matches the Gateways MAC like .101 is doing right here. [gordon@ubuntu ~]$ cat /proc/net/arp IP address HW type Flags HW address Mask Device 192.168.135.15 0x1 0x2 00:0B:DB:2B:24:89 * eth0 192.168.135.151 0x1 0x2 00:0B:6A:3A:30:A6 * eth0 192.168.135.1 0x1 0x2 00:1A:A2:2D:2A:04 * eth0 192.168.135.101 0x1 0x2 00:1A:A2:2D:2A:04 * eth0 // Drop the bad arp table listing and set it manually based on /sbin/ifconfig [gordon@ubuntu ~]$ sudo arp -d 192.168.135.101 [gordon@ubuntu ~]$ sudo arp -s 192.168.135.101 00:0B:6A:3A:30:A6 // Ping starts going thru..?!? [gordon@ubuntu ~]$ ping 192.168.135.101 PING 192.168.135.101 (192.168.135.101) 56(84) bytes of data. 64 bytes from 192.168.135.101: icmp_seq=1 ttl=64 time=15.8 ms 64 bytes from 192.168.135.101: icmp_seq=2 ttl=64 time=15.9 ms 64 bytes from 192.168.135.101: icmp_seq=3 ttl=64 time=16.0 ms 64 bytes from 192.168.135.101: icmp_seq=4 ttl=64 time=15.9 ms --- 192.168.135.101 ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3012ms rtt min/avg/max/mdev = 15.836/15.943/16.064/0.121 ms The following is my network config on this. gordon@db01:~$ /sbin/ifconfig eth0 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.151 Bcast:192.168.135.255 Mask:255.255.255.0 inet6 addr: fe80::20b:6aff:fe3a:30a6/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:15476725 errors:0 dropped:0 overruns:0 frame:0 TX packets:10030036 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:18565307359 (17.2 GiB) TX bytes:3412098075 (3.1 GiB) eth0:0 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.150 Bcast:192.168.135.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 eth0:1 Link encap:Ethernet HWaddr 00:0b:6a:3a:30:a6 inet addr:192.168.135.101 Bcast:192.168.135.255 Mask:255.255.255.0 UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 eth1 Link encap:Ethernet HWaddr 00:e0:81:2a:6e:d0 inet addr:10.10.62.1 Bcast:10.10.62.255 Mask:255.255.255.0 inet6 addr: fe80::2e0:81ff:fe2a:6ed0/64 Scope:Link UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1 RX packets:10233315 errors:0 dropped:0 overruns:0 frame:0 TX packets:19400286 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:1112500658 (1.0 GiB) TX bytes:27952809020 (26.0 GiB) Interrupt:24 lo Link encap:Local Loopback inet addr:127.0.0.1 Mask:255.0.0.0 inet6 addr: ::1/128 Scope:Host UP LOOPBACK RUNNING MTU:16436 Metric:1 RX packets:387 errors:0 dropped:0 overruns:0 frame:0 TX packets:387 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:0 RX bytes:41314 (40.3 KiB) TX bytes:41314 (40.3 KiB) gordon@db01:~$ sudo mii-tool -v eth0 eth0: negotiated 100baseTx-FD, link ok product info: Intel 82555 rev 4 basic mode: autonegotiation enabled basic status: autonegotiation complete, link ok capabilities: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD advertising: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD flow-control link partner: 100baseTx-FD 100baseTx-HD 10baseT-FD 10baseT-HD gordon@db01:~$ sudo route Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface localnet * 255.255.255.0 U 0 0 0 eth0 10.10.62.0 * 255.255.255.0 U 0 0 0 eth1 default 192.168.135.1 0.0.0.0 UG 0 0 0 eth0

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• Diagnosing Solaris 8 server memory and swap space usage

  - by datSilencer

  Hello everyone. Essentially, my question is related to memory allocation for Solaris virtual machines. I am running a couple of old Sun ONE 6 Java web servers on two Solaris 8 virtual machines. I see that there's a reasonable amount of swap space being used, but I'm not exactly sure if this could indicate a need to add more RAM to these machines. At service peak hours (mornings usually), the response time of the web application these servers host jumps up to at most 11 seconds (somewhat detrimental for a relatively simple web page loading action). Average response time at non peak times is about 5 seconds. What would you be able to infer about the RAM usage for these machines from the ouput below? Is this information reasonably sufficient? Or would I need to run some other commands to rule out server memory starvation? Finally, since there is a Java application at the core of the setup, I've also thought about: 1) Trace the heap's Object allocation to detect potential memory leaks. 2) Do some performance profiling to see if this instead related to networking delays. I mention this since the application talks with a single Oracle Database, but I would doubt this to be the case since they're pretty close from a network segmentation perspective. I appreciate any kind of insight and feedback you could provide. Thanks for your time and help. Server 1: 40 processes: 38 sleeping, 1 zombie, 1 on cpu CPU states: 99.1% idle, 0.4% user, 0.4% kernel, 0.0% iowait, 0.0% swap Memory: 2048M real, 295M free, 865M swap in use, 3788M swap free PID USERNAME THR PRI NICE SIZE RES STATE TIME CPU COMMAND 12676 webservd 112 29 10 616M 242M sleep 103:37 0.48% webservd 18317 root 1 59 0 23M 19M sleep 67:24 0.08% perl 9479 support 1 59 0 6696K 2448K cpu/1 0:11 0.05% top 8012 root 10 59 0 34M 704K sleep 80:54 0.04% java 1881 root 33 29 10 110M 13M sleep 33:03 0.02% webservd 7808 root 1 59 0 83M 67M sleep 7:59 0.00% perl 1461 root 20 59 0 5328K 1392K sleep 6:49 0.00% syslogd 1691 root 2 59 0 27M 680K sleep 4:22 0.00% webservd 24386 root 1 59 0 15M 11M sleep 2:50 0.00% perl 23259 root 1 59 0 11M 4240K sleep 2:42 0.00% perl 24718 root 1 59 0 11M 5464K sleep 2:29 0.00% perl 22810 root 1 59 0 19M 11M sleep 2:21 0.00% perl 24451 root 1 53 2 11M 3800K sleep 2:18 0.00% perl 18501 root 1 56 1 11M 3960K sleep 2:18 0.00% perl 14450 root 1 56 1 15M 6920K sleep 1:49 0.00% perl Server 2 42 processes: 40 sleeping, 1 zombie, 1 on cpu CPU states: 98.8% idle, 0.4% user, 0.8% kernel, 0.0% iowait, 0.0% swap Memory: 1024M real, 31M free, 554M swap in use, 3696M swap free PID USERNAME THR PRI NICE SIZE RES STATE TIME CPU COMMAND 5607 webservd 74 29 10 284M 173M sleep 20:14 0.21% webservd 15919 support 1 59 0 4056K 2520K cpu/1 0:08 0.09% top 13138 root 10 59 0 34M 1952K sleep 210:51 0.08% java 13753 root 1 59 0 22M 12M sleep 170:15 0.07% perl 22979 root 33 29 10 112M 7864K sleep 85:07 0.04% webservd 22930 root 1 59 0 3424K 1552K sleep 17:47 0.01% xntpd 22978 root 2 59 0 27M 2296K sleep 10:49 0.00% webservd 13571 root 1 59 0 9400K 5112K sleep 5:52 0.00% perl 5606 root 2 29 10 29M 9056K sleep 0:36 0.00% webservd 15910 support 1 59 0 9128K 2616K sleep 0:00 0.00% sshd 13106 root 1 59 0 82M 3520K sleep 7:47 0.00% perl 13547 root 1 59 0 12M 5528K sleep 6:38 0.00% perl 13518 root 1 59 0 9336K 3792K sleep 6:24 0.00% perl 13399 root 1 56 1 8072K 3616K sleep 5:18 0.00% perl 13557 root 1 53 2 8248K 3624K sleep 5:12 0.00% perl

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• Netgear VPN endpoint drops connectivity to single IP address

  - by Justin Bowers

  I'm having a strange issue with one of the networks I manage recently. We have about 14 different networks connected together through a Netgear hardware VPN. Everything has been running fine (other than standard connectivity problems) for a few years now, but I've hit a wall with a problem that's just cropped up at one of the VPN endpoint locations. Our primary VPN network is on the 192.168.1.0/24 subnet and our other 13 networks are on the 192.168.2.0/24 - 192.168.14.0/24 subnets. We run a terminal server on the 192.168.1.0/24 network with IP address 192.168.1.100. Starting Thursday of last week, we had a problem with connectivity of the 192.168.2.0/24 network to 192.168.1.100. When troubleshooting the problem, I found that Network 2 (192.168.2.0/24) still had connectivity to the Internet as well as VPN connectivity to Network 1 (192.168.1.0/24). We could ping and connect to any other device other than the server with IP address 192.168.1.100. Also, none of our networks had an issue accessing 192.168.1.100. I ran a scan on Network 2 after assigning static IP addresses to one of the workstations but received no response from 192.168.1.100 (looking for possibly a new device that someone had plugged into Network 2 that had a duplicate IP address with the server). Asking the staff, noone had reported connecting a new device to Network 2 as well. I then assigned a secondary IP address of 192.168.1.88 to the server and could ping and connect to the secondary IP address from Network 2, but still couldn't access it via 192.168.1.100. I then just rebooted the Netgear VPN Firewall (FVS318v3) and after it came back up, connectivity to 192.168.1.100 was restored. Beforehand, when checking for devices with a possible duplicate IP address, I did run a check for available wireless access points and stations and found none (our wireless is secured via MAC address access control through a WG102 device). I thought that it may have been a fluke for some reason since everything came back up after a power cycle of the VPN Firewall. Things ran fine for a few days until this afternoon, when the problem happened again. One of our users claimed that they had connectivity problems to the server and after connecting to the computer, I found that I couldn't ping the server address anymore. I could still ping the alternate IP address of the server though, so I went ahead and rebooted the VPN firewall again and connectivity was restored. Unfortunately, I can't find anything in the security or VPN logs of the firewall that helps point me in the right direction, so I thought I would go ahead and ask to see if anyone else has any other insight into why we've started having this problem. I am aware that it could still be a device with a duplicate IP address of the server on Network 2, but every employee claim states that there's been no such new device brought in to the network. I know this is a long read, but any help is appreciated! Thanks, Justin

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• How clean is deleting a computer object?

  - by Kevin

  Though quite skilled at software development, I'm a novice when it comes to Active Directory. I've noticed that AD seems to have a lot of stuff buried in the directory and schema which does not appear superficially when using simplified tools such as Active Directory Users and Computers. It kind of feels like the Windows registry, where COM classes have all kinds of intertwined references, many of which are purely by GUID, such that it's not enough to just search for anything referencing "GadgetXyz" by name in order to cleanly remove GadgetXyz. This occasionally leads to the uneasy feeling that I may have useless garbage building up in there which I have no idea how to weed out. For instance, I made the mistake a while back of trying to rename a DC, figuring I could just do it in the usual manner from Control Panel. I found references to the old name buried all over the place which made it impossible to reuse that name without considerable manual cleanup. Even long after I got it all working, I've stumbled upon the old name hidden away in LDAP. (There were no other DCs left in the picture at that time so I don't think it was a tombstone issue.) More specifically, I'm worried about the case of just outright deleting a computer from AD. I understand the cleanest way to do it is to log into the computer itself and tell it to leave the domain. (As an aside, doing this in Windows 8 seems to only disable the computer object and not delete it outright!) My concern is cases where this is not possible, for instance because it was on an already-deleted VM image. I can simply go into Active Directory Users and Computers, find the computer object, click it, and press Delete, and it seems to go away. My question is, is it totally, totally gone, or could this leave hanging references in any Active Directory nook or cranny I won't know to look in? (Excluding of course the expected tombstone records which expire after a set time.) If so, is there any good way to clean up the mess? Thank you for any insight! Kevin ps., It was over a year ago so I don't remember the exact details, but here's the gist of the DC renaming issue. I started with a single 2008 DC named ABC in a physical machine and wanted to end up instead with a DC of the same name running in a vSphere VM. Not wanting to mess with imaging the physical machine, my plan instead was: Rename ABC to XYZ. Fresh install 2008 on a VM, name it ABC, and join it to the domain. (I may have done the latter in the same step as promoting to DC; I don't recall.) dcpromo the new ABC as a 2nd DC, including GC. Make sure the new ABC replicated correctly from XYZ and then transfer the FSMO roles from XYZ to it. Once everything was confirmed to work with the new ABC alone, demote XYZ, remove the AD role, and remove it from the domain. Eventually I managed to do this but it was a much bumpier ride than expected. In particular, I got errors trying to join the new ABC to the domain. These included "The pre-windows 2000 name is already in use" and "No mapping between account names and security IDs was done." I eventually found that the computer object for XYZ had attributes that still referred to it as ABC. Among these were servicePrincipalName, msDS-AdditionalDnsHostName, and msDS-AdditionalSamAccountName. The latter I could not edit via Attribute Editor and instead had to run this against XYZ: NETDOM computername <simple-name> /add:<FQDN> There were some other hitches I don't remember exactly.

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• Windows 7 / Ubuntu Dualboot GRUB Problem.

  - by Tek

  I'd like to first say ahead of time that I'm running a RAID-0 Setup. 1.First of all, I'm glad Ubuntu 9.10 installed flawlessly and detected my RAID-0 setup just fine. The issue I'm having now is that I already had Windows 7 installed and made a small 12GB partition for Linux/Swap. I grabbed EasyBCD 2.0 to edit the W7 bootloader and configured it to use dual boot Grub2 because before it didn't even show the option for Ubuntu. The bootloader points to a file made in the windows directory made by EasyBCD called "C:\NST\AutoNeoGrub0.mbr" which is what I'm guessing grub is booting from. After that I got the option for booting Ubuntu. The problem is that it's sending me to the Grub prompt (probably because it's pointing to \NST|AutoNeoGrub0.mbr?), at first I didn't know what to do but I researched and have to type grub commands to manually boot into Ubuntu Linux. Ex: grubroot (hd0,4) grubkernel /boot/vmlinuz-2.6... root=/dev/disk/by-uuid/24624-2424... grubinitrd boot/initrd.img-2.6... grubboot After all that Ubuntu boots just fine, but how do I fix it permanently? Do I need to edit the bootloader manually (since Easy BCD "autoconfigures")? Some insight on this would rock! Also, it sucks to type the actual uuid since it's REALLY long. I tried getting the name of the drive via fdisk -l but since it's raid 0 I'm guessing I can't do that. How can I get a shorter name of the drive? like /dev/sda, /dev/sdb etc? I've also tried to update to the latest GRUB and I got this: Creating config file /etc/default/grub with new version Generating core.img error: cannot seek /dev/sdc' error: cannot seek/dev/sdc' grub-probe: error: no mapping exists for nvidia_dbedfcca5' Auto-detection of a filesystem module failed. Please specify the module with the option--modules' explicitly. dpkg: error processing grub-pc (--configure): subprocess installed post-installation script returned error exit status 1 dpkg: dependency problems prevent configuration of grub2: grub2 depends on grub-pc; however: Package grub-pc is not configured yet. dpkg: error processing grub2 (--configure): dependency problems - leaving unconfigured No apport report written because the error message indicates its a followup error from a previous failure. E: Sub-process /usr/bin/dpkg returned an error code (1) I've also tried: b@dnb:~$ sudo update-grub error: cannot seek /dev/sdc' error: cannot seek/dev/sdc' Generating grub.cfg ... Found linux image: /boot/vmlinuz-2.6.31-14-generic Found initrd image: /boot/initrd.img-2.6.31-14-generic error: cannot seek /dev/sdc' grub-probe: error: no mapping exists fornvidia_dbedfcca5' error: cannot seek /dev/sdc' grub-probe: error: no mapping exists fornvidia_dbedfcca5' Found memtest86+ image: /boot/memtest86+.bin Found Windows 7 (loader) on /dev/mapper/nvidia_dbedfcca1 error: cannot seek /dev/sdc' grub-probe: error: no mapping exists fornvidia_dbedfcca1' done To no avail. Any idea what I can do to fix this mess? :( Edit: This is my disk configuration. b@dnb:~$ sudo df -l Filesystem 1K-blocks Used Available Use% Mounted on /dev/mapper/nvidia_dbedfcca5 12302232 2744788 8932520 24% / udev 1030288 268 1030020 1% /dev none 1030288 964 1029324 1% /dev/shm none 1030288 92 1030196 1% /var/run none 1030288 0 1030288 0% /var/lock none 1030288 0 1030288 0% /lib/init/rw /dev/sr0 706532 706532 0 100% /media/cdrom0 Note: /dev/mapper/nvidia_dbedfcca5 is my Linux boot partition

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• Alternative Methods of Sharing Folders in Windows?

  - by Blaenk

  Hey guys. I'm running Windows 7 and as of now I simply share folders as one usually does in Windows. I then have a MacBook with Leopard (Now Snow Leopard) which I use to connect to my computer to mount the shares by going to Finder, then CMD + K and typing smb://BlaenkPC (The name of my PC) into the address box. This consequently connects to my computer and mounts all of the shares. The problem is that sometimes, if for example I close my MacBook (Which makes it go to sleep) or sometimes even without doing that, the connection somehow drops. Sometimes I close the MacBook and upon re-opening it, everything still works; it's random. It still shows the computer as being connected, but it just shows 'loading' indefinitely. If I hit 'eject' with the intention of re-connecting to the computer, it disappears from the sidebar (The Computer Icon) in Finder, but I cannot re-connect. Activity Monitor (or ps aux, whichever) both show hung instances of umount; one for each share that was mounted. I cannot kill these processes with kill or killall (Yes, even with sudo, and sending signal -9). This has happened to me before, and here is another person who has experienced this. My question boils down to this: Is there an alternative method of sharing folders in Windows, that my Mac can read/understand, that is possibly more reliable and preferably just as fast? I usually use the mounted shares to watch television episodes off my computer, or movies, etc. (In other words, I open them in VLC and they automatically stream from my computer). As far as I can tell, this is a problem with the Samba protocol. I have heard of NFS, but I am not sure if I would have to re-format my drives, or what. I don't mind running a service or daemon to allow the sharing of the folders, I just want it to be done and hopefully in a better way than typical Windows shares through Samba. Usually when I encounter this problem, which is often (read: every day), I have no other option but to restart the MacBook. As I stated in the first question I linked to, shutting down and restarting don't work; I have to manually force the shutdown by holding the power button. I have not modified my installation of Mac OS X in any hackish way, so I doubt it's something with the Operating System, but worst come to worst, I might end up reformatting and doing a clean install to see if that fixes anything, as I am at a complete loss as to what may be causing the problem, and no one else seems to have any idea or care, despite there being quite a few people suffering from this problem, as my research has shown. Any pieces of information that can help are extremely appreciated. You don't have to answer every question on here, but maybe even some insight as to why it might not be possible to kill those hung umount instances for example, or why I may not be able to reconnect using samba (Is it something regarding the way the protocol works?). One thing to note is that I have another computer in the home network that doesn't seem to have this problem. However, it is also running Windows 7 (Note though that I am not using the homegroup feature, but the typical windows sharing feature). My only deduction is that the problem is being caused by the way the Mac (Or Samba implementation, whichever) is handling things. Perhaps it is a limitation.

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• How to install Delorme StreetAtlas (any version) + GPS inside VirtualBox VM?

  - by hotei

  When I try to run the install program I get a popup message that says the installer program is not a valid executable. Background: I want a GPS with maps on my laptop running Ubuntu 10.4LTS. Unfortunately I can't find a decent native Linux GPS solution with 50 state US street level coverage. I have VirtualBox VMs available for WinXP and Win7 (among others). The VMs work fine with MicroSoft Streets and Trips (2010) and MapNGo 5 (a very! old Delorme product), but while both these products support GPS, they don't support the Earthmate LT-40 USB GPS I already have. I've got pretty much every Delorme Street Atlas they've released in the last decade and none of them will install in a VM. Any help would be much appreciated. Clarification: I've installed the Delorme products from these CDs before and the disks are fine - as long as installation is done on a "physical" machine. Added: I've tried install from an iso as well as the real CD. No difference in result (setup.exe is not a valid executable) The WinXP is SP-2 (held back on purpose at this point - I'll snapshot and fork a later SP to test). The Win2K is SP-6a. Win7(32) VM is whatever updates came out last week. The USB setup is working at least to the point where the GPS device is active in the device list (has an x in the box). At this point its not relevant because the program that needs to read it can't even be installed. Added 9-19: Added wine as harrymc suggested. Initial result was no change. Here's wines error message. The file '/media/Disk1/setup.exe' is not marked as executable. If this was downloaded or copied form an untrusted source, it may be dangerous to run. For more details, read about the executable bit. At first I thought the execute bit was the problem, but looking at several other windows CDs I see that the execute bit is not set on their exe files (which install to VM without error). Still it was worth a shot so I copied the StreetAtlas 9 DVD to my hard disk, changed the on-disk exe files to have the execute bit set and tried to install again. This time the install via wine got me through the installation process. When I start the program it bombs immediately, so we haven't made much real progress so far. I very much prefer the VM solution to wine, so I'm going back to that for now. To recap the VM situation, using an updated XP with SP3 and all recommended hotfixes: StreetAtlas 2009 USA fails with "not marked as executable". StreetAtlas 2007 USA fails with "not marked as executable". StreetAtlas 9 (copyright 2001) fails with "not marked as executable". SteeetAtlas (copyright 1991) fails with "not marked as executable" Delorme Topo 4 (copyright 2002) fails with "not marked as executable". Just about ready to give up. So I switched from XP VM to Win7 VM and tried StreetAtlas 2009 again. This time it installs. Earthmate USB GPS works. WTH? I feel like the monkey who just wrote a line of Shakespear. I'm smiling because it worked, but I have no clue why. I'm awarding the bounty to harrymc because wine did give some useful insight into the problem and a +1 to goyiux as thanks for helping.

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• Network config / gear question

  - by mcgee1234

  I have been tasked with setting up a fairly straightforward rack in a data center (we do not even need a whole rack, but this is the smallest allotment available). In a nutshell, 4 to 6 servers need to be able to reach 2 (maybe 3) vendors. The servers needs to be reachable over the internet. A little more detail - the networks the servers need to reach are inside of the data center, and are "trusted". Connections to these networks will be achieved through intra data center cross connects. It is kind of like a manufacturing line where we receive data from one vendor (burst-able up to 200 Mbits), churn through it on the servers, and then send out data to another vendor (bursts up to 20 Mbits). This series of events is very latency sensitive, so much so that it is common practice not to use NAT or a firewall on these segments (or so I hear). To reach the servers over the internet, I plan to use a site to site VPN. (This part is only relevant as far as hardware selection goes). I have 2 configurations in mind: Cisco 2911 (2921) (with the additional wan ports module) and a layer 2 switch - in this scenario, I would use the router also for VPN. Cisco 3560 layer 3 switch to interconnect the networks inside of the data center and an ASA 5510 (which is total overkill, but the 5505 is not rack mountable) as a firewall for the Wan side (internet) and VPN. I envision the setup to be as follows: Internet - ASA - 3560 Vendors - 3560 - Servers The general idea is that the ASA acts as a firewall and VPN device and the 3560 does all the heavy lifting. The first is a fairly traditional setup but my concern is performance. The second is somewhat unorthodox in that the vendors are directly connected to the layer 3 switch without passing through a firewall. Based on my understanding however, a layer 3 switch will perform substantially better as it will do hardware (ASIC) vs. software switching. (Note that number 2 is a little over the budget, but not unworkable (double negative, ugh)) Since this is my first time dealing with a data center, I am not sure what the IP space is going to look like. I suspect I will retain a block(s) of public IPs, vlan them to individual interfaces for the vendor connections and the servers (which will not reachable from the wan side of course) and setup routing on the switch. So here are my questionss: Is there a substantial performance difference between 1 and 2, i.e. hardware based switching on a layer 3 vs a software base on the 2911? I have trolled the internet and found a lot of Cisco literature, but nothing that I could really use to get a good handle. The vendors we connect to are secure and trusted (famous last words) and as I understand it, it is common practice not to NAT or firewall these connections (because of the aforementioned latency sensitivity). But what what kind of latency are we really talking about if I push the data through a router (or even ASA for that matter)? For our purposes, 5 ms will not kill us, 20 or 30 can be very costly. Others measure in microseconds, but they are out of our league. Is there any issues with using public IPs on a layer 3 switch? I am certainly not married to either of these configs, and I am totally open to any ideas. My knowledge (and I use the term loosely) is largely from books so I welcome any advice / insight. Thanks in advance.

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• Top 10 Reasons SQL Developer is Perfect for Oracle Beginners

  - by thatjeffsmith

  Learning new technologies can be daunting. If you’ve never used a Mac before, you’ll probably be a bit baffled at first. But, you’re probably at least coming from a desktop computing background (Windows), so you common frame of reference. But what if you’re just now learning to use a relational database? Yes, you’ve played with Access a bit, but now your employer or college instructor has charged you with becoming proficient with Oracle database. Here’s 10 reasons why I think Oracle SQL Developer is the perfect vehicle to help get you started. 1. It’s free No need to break into one of these… No start-up costs, no need to wrangle budget dollars from your company. Students don’t have any money after books and lab fees anyway. And most employees don’t like having to ask for ‘special’ software anyway. So avoid all of that and make sure the free stuff doesn’t suit your needs first. Upgrades are available on a regular base, also at no cost, and support is freely available via our public forums. 2. It will run pretty much anywhere Windows – check. OSX (Apple) – check. Unix – check. Linux – check. No need to start up a windows VM to run your Windows-only software in your lab machine. 3. Anyone can install it There’s no installer, no registry to be updated, no admin privs to be obtained. If you can download and extract files to your machine or USB storage device, you can run it. You can be up and running with SQL Developer in under 5 minutes. Here’s a video tutorial to see how to get started. 4. It’s ubiquitous I admit it, I learned a new word yesterday and I wanted an excuse to use it. SQL Developer’s everywhere. It’s had over 2,500,000 downloads in the past year, and is the one of the most downloaded items from OTN. This means if you need help, there’s someone sitting nearby you that can assist, and since they’re in the same tool as you, they’ll be speaking the same language. 5. Simple User Interface Up-up-down-down-Left-right-left-right-A-B-A-B-START will get you 30 lives, but you already knew that, right? You connect, you see your objects, you click on your objects. Or, you can use the worksheet to write your queries and programs in. There’s only one toolbar, and just a few buttons. If you’re like me, video games became less fun when each button had 6 action items mapped to it. I just want the good ole ‘A’, ‘B’, ‘SELECT’, and ‘START’ controls. If you’re new to Oracle, you shouldn’t have the double-workload of learning a new complicated tool as well. 6. It’s not a ‘black box’ Click through your objects, but also get the SQL that drives the GUI As you use the wizards to accomplish tasks for you, you can view the SQL statement being generated on your behalf. Just because you have a GUI, doesn’t mean you’re ceding your responsibility to learn the underlying code that makes the database work. 7. It’s four tools in one It’s not just a query tool. Maybe you need to design a data model first? Or maybe you need to migrate your Sybase ASE database to Oracle for a new project? Or maybe you need to create some reports? SQL Developer does all of that. So once you get comfortable with one part of the tool, the others will be much easier to pick up as your needs change. 8. Great learning resources available Videos, blogs, hands-on learning labs – you name it, we got it. Why wait for someone to train you, when you can train yourself at your own pace? 9. You can use it to teach yourself SQL Instead of being faced with the white-screen-of-panic, you can visually build your queries by dragging and dropping tables and views into the Query Builder. Yes, ‘just like Access’ – only better. And as you build your query, toggle to the Worksheet panel and see the SQL statement. Again, SQL Developer is not a black box. If you prefer to learn by trial and error, the worksheet will attempt to suggest the next bit of your SQL statement with it’s completion insight feature. And if you have syntax errors, those will be highlighted – just like your misspelled words in your favorite word processor. 10. It scales to match your experience level You won’t be a n00b forever. In 6-8 months, when you’re ready to tackle something a bit more complicated, like XML DB or Oracle Spatial, the tool is already there waiting on you. No need to go out and find the ‘advanced’ tool. 11. Wait, you said this was a ‘Top 10′ list? Yes. Yes, I did. I’m using this ‘trick’ to get you to continue reading because I’m going to say something you might not want to hear. Are you ready? Tools won’t replace experience, failure, hard work, and training. Just because you have the keys to the car, doesn’t mean you’re ready to head out on the race track. While SQL Developer reduces the barriers to entry, it does not completely remove them. Many experienced folks simply do not like tools. Rather, they don’t like the people that pick up tools without the know-how to properly use them. If you don’t understand what ‘TRUNCATE’ means, don’t try it out. Try picking up a book first. Of course, it’s very nice to have your own sandbox to play in, so you don’t upset the other children. That’s why I really like our Dev Days Database Virtual Box image. It’s your own database to learn and experiment with.

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• Oracle Data Mining a Star Schema: Telco Churn Case Study

  - by charlie.berger

  There is a complete and detailed Telco Churn case study "How to" Blog Series just posted by Ari Mozes, ODM Dev. Manager.  In it, Ari provides detailed guidance in how to leverage various strengths of Oracle Data Mining including the ability to: mine Star Schemas and join tables and views together to obtain a complete 360 degree view of a customer combine transactional data e.g. call record detail (CDR) data, etc. define complex data transformation, model build and model deploy analytical methodologies inside the Database  His blog is posted in a multi-part series.  Below are some opening excerpts for the first 3 blog entries.  This is an excellent resource for any novice to skilled data miner who wants to gain competitive advantage by mining their data inside the Oracle Database.  Many thanks Ari! Mining a Star Schema: Telco Churn Case Study (1 of 3) One of the strengths of Oracle Data Mining is the ability to mine star schemas with minimal effort.  Star schemas are commonly used in relational databases, and they often contain rich data with interesting patterns.  While dimension tables may contain interesting demographics, fact tables will often contain user behavior, such as phone usage or purchase patterns.  Both of these aspects - demographics and usage patterns - can provide insight into behavior.Churn is a critical problem in the telecommunications industry, and companies go to great lengths to reduce the churn of their customer base.  One case study1 describes a telecommunications scenario involving understanding, and identification of, churn, where the underlying data is present in a star schema.  That case study is a good example for demonstrating just how natural it is for Oracle Data Mining to analyze a star schema, so it will be used as the basis for this series of posts...... Mining a Star Schema: Telco Churn Case Study (2 of 3) This post will follow the transformation steps as described in the case study, but will use Oracle SQL as the means for preparing data.  Please see the previous post for background material, including links to the case study and to scripts that can be used to replicate the stages in these posts.1) Handling missing values for call data recordsThe CDR_T table records the number of phone minutes used by a customer per month and per call type (tariff).  For example, the table may contain one record corresponding to the number of peak (call type) minutes in January for a specific customer, and another record associated with international calls in March for the same customer.  This table is likely to be fairly dense (most type-month combinations for a given customer will be present) due to the coarse level of aggregation, but there may be some missing values.  Missing entries may occur for a number of reasons: the customer made no calls of a particular type in a particular month, the customer switched providers during the timeframe, or perhaps there is a data entry problem.  In the first situation, the correct interpretation of a missing entry would be to assume that the number of minutes for the type-month combination is zero.  In the other situations, it is not appropriate to assume zero, but rather derive some representative value to replace the missing entries.  The referenced case study takes the latter approach.  The data is segmented by customer and call type, and within a given customer-call type combination, an average number of minutes is computed and used as a replacement value.In SQL, we need to generate additional rows for the missing entries and populate those rows with appropriate values.  To generate the missing rows, Oracle's partition outer join feature is a perfect fit.  select cust_id, cdre.tariff, cdre.month, minsfrom cdr_t cdr partition by (cust_id) right outer join     (select distinct tariff, month from cdr_t) cdre     on (cdr.month = cdre.month and cdr.tariff = cdre.tariff);   ....... Mining a Star Schema: Telco Churn Case Study (3 of 3) Now that the "difficult" work is complete - preparing the data - we can move to building a predictive model to help identify and understand churn.The case study suggests that separate models be built for different customer segments (high, medium, low, and very low value customer groups).  To reduce the data to a single segment, a filter can be applied: create or replace view churn_data_high asselect * from churn_prep where value_band = 'HIGH'; It is simple to take a quick look at the predictive aspects of the data on a univariate basis.  While this does not capture the more complex multi-variate effects as would occur with the full-blown data mining algorithms, it can give a quick feel as to the predictive aspects of the data as well as validate the data preparation steps.  Oracle Data Mining includes a predictive analytics package which enables quick analysis. begin  dbms_predictive_analytics.explain(   'churn_data_high','churn_m6','expl_churn_tab'); end; /select * from expl_churn_tab where rank <= 5 order by rank; ATTRIBUTE_NAME       ATTRIBUTE_SUBNAME EXPLANATORY_VALUE RANK-------------------- ----------------- ----------------- ----------LOS_BAND                                      .069167052          1MINS_PER_TARIFF_MON  PEAK-5                   .034881648          2REV_PER_MON          REV-5                    .034527798          3DROPPED_CALLS                                 .028110322          4MINS_PER_TARIFF_MON  PEAK-4                   .024698149          5From the above results, it is clear that some predictors do contain information to help identify churn (explanatory value > 0).  The strongest uni-variate predictor of churn appears to be the customer's (binned) length of service.  The second strongest churn indicator appears to be the number of peak minutes used in the most recent month.  The subname column contains the interior piece of the DM_NESTED_NUMERICALS column described in the previous post.  By using the object relational approach, many related predictors are included within a single top-level column. .....   NOTE:  These are just EXCERPTS.  Click here to start reading the Oracle Data Mining a Star Schema: Telco Churn Case Study from the beginning.    

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• Learning AngularJS by Example – The Customer Manager Application

  - by dwahlin

  I’m always tinkering around with different ideas and toward the beginning of 2013 decided to build a sample application using AngularJS that I call Customer Manager. It’s not exactly the most creative name or concept, but I wanted to build something that highlighted a lot of the different features offered by AngularJS and how they could be used together to build a full-featured app. One of the goals of the application was to ensure that it was approachable by people new to Angular since I’ve never found overly complex applications great for learning new concepts. The application initially started out small and was used in my AngularJS in 60-ish Minutes video on YouTube but has gradually had more and more features added to it and will continue to be enhanced over time. It’ll be used in a new “end-to-end” training course my company is working on for AngularjS as well as in some video courses that will be coming out. Here’s a quick look at what the application home page looks like: In this post I’m going to provide an overview about how the application is organized, back-end options that are available, and some of the features it demonstrates. I’ve already written about some of the features so if you’re interested check out the following posts: Building an AngularJS Modal Service Building a Custom AngularJS Unique Value Directive Using an AngularJS Factory to Interact with a RESTful Service Application Structure The structure of the application is shown to the right. The  homepage is index.html and is located at the root of the application folder. It defines where application views will be loaded using the ng-view directive and includes script references to AngularJS, AngularJS routing and animation scripts, plus a few others located in the Scripts folder and to custom application scripts located in the app folder. The app folder contains all of the key scripts used in the application. There are several techniques that can be used for organizing script files but after experimenting with several of them I decided that I prefer things in folders such as controllers, views, services, etc. Doing that helps me find things a lot faster and allows me to categorize files (such as controllers) by functionality. My recommendation is to go with whatever works best for you. Anyone who says, “You’re doing it wrong!” should be ignored. Contrary to what some people think, there is no “one right way” to organize scripts and other files. As long as the scripts make it down to the client properly (you’ll likely minify and concatenate them anyway to reduce bandwidth and minimize HTTP calls), the way you organize them is completely up to you. Here’s what I ended up doing for this application: Animation code for some custom animations is located in the animations folder. In addition to AngularJS animations (which are defined using CSS in Content/animations.css), it also animates the initial customer data load using a 3rd party script called GreenSock. Controllers are located in the controllers folder. Some of the controllers are placed in subfolders based upon the their functionality while others are placed at the root of the controllers folder since they’re more generic:   The directives folder contains the custom directives created for the application. The filters folder contains the custom filters created for the application that filter city/state and product information. The partials folder contains partial views. This includes things like modal dialogs used in the application. The services folder contains AngularJS factories and services used for various purposes in the application. Most of the scripts in this folder provide data functionality. The views folder contains the different views used in the application. Like the controllers folder, the views are organized into subfolders based on their functionality:   Back-End Services The Customer Manager application (grab it from Github) provides two different options on the back-end including ASP.NET Web API and Node.js. The ASP.NET Web API back-end uses Entity Framework for data access and stores data in SQL Server (LocalDb). The other option on the back-end is Node.js, Express, and MongoDB.   Using the ASP.NET Web API Back-End To run the application using ASP.NET Web API/SQL Server back-end open the .sln file at the root of the project in Visual Studio 2012 or higher (the free Express 2013 for Web version is fine). Press F5 and a browser will automatically launch and display the application. Using the Node.js Back-End To run the application using the Node.js/MongoDB back-end follow these steps: In the CustomerManager directory execute 'npm install' to install Express, MongoDB and Mongoose (package.json). Load sample data into MongoDB by performing the following steps: Execute 'mongod' to start the MongoDB daemon Navigate to the CustomerManager directory (the one that has initMongoCustData.js in it) then execute 'mongo' to start the MongoDB shell Enter the following in the mongo shell to load the seed files that handle seeding the database with initial data: use custmgr load("initMongoCustData.js") load("initMongoSettingsData.js") load("initMongoStateData.js") Start the Node/Express server by navigating to the CustomerManager/server directory and executing 'node app.js' View the application at http://localhost:3000 in your browser. Key Features The Customer Manager application certainly doesn’t cover every feature provided by AngularJS (as mentioned the intent was to keep it as simple as possible) but does provide insight into several key areas: Using factories and services as re-useable data services (see the app/services folder) Creating custom directives (see the app/directives folder) Custom paging (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Custom filters (see app/filters) Showing custom modal dialogs with a re-useable service (see app/services/modalService.js) Making Ajax calls using a factory (see app/services/customersService.js) Using Breeze to retrieve and work with data (see app/services/customersBreezeService.js). Switch the application to use the Breeze factory by opening app/services.config.js and changing the useBreeze property to true. Intercepting HTTP requests to display a custom overlay during Ajax calls (see app/directives/wcOverlay.js) Custom animations using the GreenSock library (see app/animations/listAnimations.js) Creating custom AngularJS animations using CSS (see Content/animations.css) JavaScript patterns for defining controllers, services/factories, directives, filters, and more (see any JavaScript file in the app folder) Card View and List View display of data (see app/views/customers/customers.html and app/controllers/customers/customersController.js) Using AngularJS validation functionality (see app/views/customerEdit.html, app/controllers/customerEditController.js, and app/directives/wcUnique.js) More… Conclusion I’ll be enhancing the application even more over time and welcome contributions as well. Tony Quinn contributed the initial Node.js/MongoDB code which is very cool to have as a back-end option. Access the standard application here and a version that has custom routing in it here. Additional information about the custom routing can be found in this post.

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• XNA Notes 010

  - by George Clingerman

  With GDC 2011 wrapping up there were a LOT of great interviews and posts with and about XNA and XBLIG and some of our more notorious developers. Definitely worth spending many, many hours watching, listening and reading all those. Very inspiring! Also, don’t forget to get signed up for Dream Build Play! And just as an early warning reminder do NOT, I repeat do NOT wait to submit your game the last day. There are major issues submitting the last day every year and you do not want all your hard work to be hanging on whether your entry actually went through in that last day. Plan on submitting a few days if not a week before. I’m serious, you’ll thank yourself later! Now on to what’s happening in the XNA community! Time Critical XNA News: PAX East Meet Up (really wish I was going!) http://forums.create.msdn.com/forums/p/71921/439262.aspx Want to stay panicked about the countdown to Dream Build Play? Mike McLaughlin shares his DBP countdown clock http://twitter.com/#!/mikebmcl/status/44454458960252928 XNA Team: Nick Gravelyn Only needs less than 600 new users in his unique marketing plan for Pixel Man 2 http://nickgravelyn.com/pixelman2/ And hares his ad revenue numbers with his XNA WP7 games http://theoneswiththelight.com/2011/my-results-with-ad-revenue-for-wp7-games/ XNA MVPs: Andy “The ZMan” Dunn posts his 15,000th App Hub forum post and shares a few thoughts on the MVP summit http://forums.create.msdn.com/forums/t/77625.aspx Chris Williams shares his thoughts on the MVP summit http://geekswithblogs.net/cwilliams/archive/2011/03/07/144229.aspx XNA Developers: Nathan Fouts of Mommy’s Best games Wraps up GDC http://mommysbest.blogspot.com/2011/03/gdc-2011-wrapped.html And shares the wonderful screenshots from Serious Sam. (I’m so jealous people at PAX East willl be playing a demo of this game!) http://mommysbest.blogspot.com/2011/03/serious-sam-double-d.html James Silva of Ska Studios announces http://www.ska-studios.com/2011/03/09/vampire-smile-at-hotel-sierra/ http://www.ska-studios.com/2011/03/08/vengeance-begins-april-6th/ http://www.ska-studios.com/2011/03/04/good-morning-gato-52/ Michael McLaughlin writes an extremely useful set of tips for XNA WP7 developers http://geekswithblogs.net/mikebmcl/archive/2011/03/10/tips-for-xna-wp7-developers.aspx Robert Boyd “the one man XBLIG improving machine” posts his 9 tips for marketing an Xbox LIVE Indie Gam http://www.gamasutra.com/blogs/RobertBoyd/20110309/7183/9_Tips_for_XBLIG_Marketing.php http://forums.create.msdn.com/forums/p/77534/470586.aspx#470586 And shares his day by day experience at GDC this year http://www.gamasutra.com/blogs/RobertBoyd/20110301/7118/GDC_Saves_the_World__Impressions_Day_1.php http://www.gamasutra.com/blogs/RobertBoyd/20110301/7123/GDC_Saves_the_World__Impressions_Day_2.php http://www.gamasutra.com/blogs/RobertBoyd/20110303/7129/GDC_Saves_the_World__Impressions_Day_3.php http://www.gamasutra.com/blogs/RobertBoyd/20110307/7133/GDC_Saves_the_World__Impressions_Day_4.php http://www.gamasutra.com/blogs/RobertBoyd/20110307/7160/GDC_Saves_the_World__Impressions_Day_5.php Phillipe Da Silva releases new IGF Pong Sample preview http://www.vimeo.com/20904070 Xbox LIVE Indie Games (XBLIG): Gamergeddon posts XBox Indie Game Roundup for March 6th http://www.gamergeddon.com/2011/03/06/xbox-indie-game-round-up-march-6th/ Dealspwn interviews FortressCraft developer Projector Games http://www.dealspwn.com/fortresscraft-developer-interview-minecraft-clones-venting-haters-part-1/ http://www.dealspwn.com/fortresscraft-developer-interview-part-2-trials-tribulations-indie-development/ Writings of Mass Destruction continues the Xbox LIVE Indie Game a day campaign, here’s his take on FishCraft (be sure to check out his other posts!) http://writingsofmassdeduction.com/2011/03/05/day-116-fishcraft/ Tom Ogburn shares his GDC notes on the XBLIG panel jotted quickly while attending the panel http://twitter.com/#!/TOgburn/status/44454191028125696 http://www.starlitskygames.com/blogs/site_news/archive/2011/03/06/802.aspx Dave Voyles of Armless Octopus has crazy good coverage on XNA and Xbox LIVE Indie Game developers at GDC 2011. Interviews and articles all extremely well done! http://www.armlessoctopus.com/2011/03/06/gdc-2011-successful-indie-developers-share-insight-on-microsofts-self-publishing-service/ There’s honestly so many posts and interviews you should just hit his front page and scroll down through all of the latest ones. http://www.armlessoctopus.com/ GameMarx Episode 12 http://www.gamemarx.com/video/the-show/27/ep-12-march-4-2011.aspx B.U.T.T.O.N now on Steam! http://www.gamesetwatch.com/2011/03/button_party_game_now_on_steam.php German Xbox Dashboard gets review program from GamePro http://www.armlessoctopus.com/2011/03/07/gamepo-indie-review-show-debuts-on-german-xbox-dashboard/ XboxIndies.com (one of the best XNA sites out there at this point!) continues to add review sites to it’s main review feed. (And don’t forget to play with that awesome XBLIG pivot control!) http://xboxindies.com/ Kris Steele of FunInfused Games shares early footage of his game World of Chalk http://twitter.com/#!/kriswd40/status/45007114371989504 Raymond Matthews of Darkstarmatryx reviews FunInfused Games Abduction Action http://www.darkstarmatryx.com/?p=264 TheVideoGamerRob reviews Zombie Football Carnage http://videogamerrob.wordpress.com/2011/03/08/xblig-review-zombie-football-carnage/ XBLIG Square Off Making the Jump to WP7 http://www.wp7connect.com/2011/03/08/xblig-square-off-will-make-the-jump-to-windows-phone/ Mommy’s Best Games making the news round with their Serious Sam announcement http://www.joystiq.com/2011/03/09/serious-sam-gets-serious-indie-cred-with-new-indie-series/ Most quoted and linked XBLIG article of the week with the least amount of actual facts and reporting. Shared only because it makes me sad that this is the best coverage we get. (Hey reporters, there’s LOT and LOTS of XBLIG and XNA experts you can contact if you need to check up on facts or wonder why on questions like, Why can’t XBLIGs have Nazis? There’s actually a real answer for that..) http://www.joystiq.com/2011/03/06/xblig-facts-nazi-killing-a-no-no-revenue-a-yes-yes/ XNA Development: Mort8088 has been in an XNA tutorial writing frenzy releasing 4 XNA 4.0 entry level tutorials this week! http://mort8088.com/2011/03/06/xna-4-0-tutorial-0-intro/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-1-fonts/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-2-sprites/ http://mort8088.com/2011/03/06/xna-4-0-tutorial-3-input-from-keyboard/ Interesting discussion on what it means to be a community (you do have to sign up to be a member of the XNA UK forums to read it...) http://twitter.com/#!/XNAUK/status/44705269254594560 Slyprid continues his incredible pace on Transmute and shares screens of his new Animation Builder http://twitter.com/#!/slyprid/status/45169271847911424 http://forgottenstarstudios.com/blog/ Philippe Da Silva wants to know who is using IGF for their games. If it’s you, drop him a note letting him know! http://twitter.com/#!/philippedasilva/status/44325893719588864 New Sunburn Video Tutorials released http://www.synapsegaming.com/blogs/fivesidedbarrel/archive/2011/03/07/new-documentation-video-tutorials.aspx Loading and rendering animated collada models using XNA 4.0 http://bunkernetz.wordpress.com/2011/03/09/loading-and-rendering-animated-collada-models-using-xna-4-0/ XNA for Silverlight Developers Part 6 Accelerometer Input http://buzzgamesnews.blogspot.com/2011/03/xna-for-silverlight-developers-part-6.html

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• Big Data&rsquo;s Killer App&hellip;

  - by jean-pierre.dijcks

  Recently Keith spent  some time talking about the cloud on this blog and I will spare you my thoughts on the whole thing. What I do want to write down is something about the Big Data movement and what I think is the killer app for Big Data... Where is this coming from, ok, I confess... I spent 3 days in cloud land at the Cloud Connect conference in Santa Clara and it was quite a lot of fun. One of the nice things at Cloud Connect was that there was a track dedicated to Big Data, which prompted me to some extend to write this post. What is Big Data anyways? The most valuable point made in the Big Data track was that Big Data in itself is not very cool. Doing something with Big Data is what makes all of this cool and interesting to a business user! The other good insight I got was that a lot of people think Big Data means a single gigantic monolithic system holding gazillions of bytes or documents or log files. Well turns out that most people in the Big Data track are talking about a lot of collections of smaller data sets. So rather than thinking "big = monolithic" you should be thinking "big = many data sets". This is more than just theoretical, it is actually relevant when thinking about big data and how to process it. It is important because it means that the platform that stores data will most likely consist out of multiple solutions. You may be storing logs on something like HDFS, you may store your customer information in Oracle and you may store distilled clickstream information in some distilled form in MySQL. The big question you will need to solve is not what lives where, but how to get it all together and get some value out of all that data. NoSQL and MapReduce Nope, sorry, this is not the killer app... and no I'm not saying this because my business card says Oracle and I'm therefore biased. I think language is important, but as with storage I think pragmatic is better. In other words, some questions can be answered with SQL very efficiently, others can be answered with PERL or TCL others with MR. History should teach us that anyone trying to solve a problem will use any and all tools around. For example, most data warehouses (Big Data 1.0?) get a lot of data in flat files. Everyone then runs a bunch of shell scripts to massage or verify those files and then shoves those files into the database. We've even built shell script support into external tables to allow for this. I think the Big Data projects will do the same. Some people will use MapReduce, although I would argue that things like Cascading are more interesting, some people will use Java. Some data is stored on HDFS making Cascading the way to go, some data is stored in Oracle and SQL does do a good job there. As with storage and with history, be pragmatic and use what fits and neither NoSQL nor MR will be the one and only. Also, a language, while important, does in itself not deliver business value. So while cool it is not a killer app... Vertical Behavioral Analytics This is the killer app! And you are now thinking: "what does that mean?" Let's decompose that heading. First of all, analytics. I would think you had guessed by now that this is really what I'm after, and of course you are right. But not just analytics, which has a very large scope and means many things to many people. I'm not just after Business Intelligence (analytics 1.0?) or data mining (analytics 2.0?) but I'm after something more interesting that you can only do after collecting large volumes of specific data. That all important data is about behavior. What do my customers do? More importantly why do they behave like that? If you can figure that out, you can tailor web sites, stores, products etc. to that behavior and figure out how to be successful. Today's behavior that is somewhat easily tracked is web site clicks, search patterns and all of those things that a web site or web server tracks. that is where the Big Data lives and where these patters are now emerging. Other examples however are emerging, and one of the examples used at the conference was about prediction churn for a telco based on the social network its members are a part of. That social network is not about LinkedIn or Facebook, but about who calls whom. I call you a lot, you switch provider, and I might/will switch too. And that just naturally brings me to the next word, vertical. Vertical in this context means per industry, e.g. communications or retail or government or any other vertical. The reason for being more specific than just behavioral analytics is that each industry has its own data sources, has its own quirky logic and has its own demands and priorities. Of course, the methods and some of the software will be common and some will have both retail and service industry analytics in place (your corner coffee store for example). But the gist of it all is that analytics that can predict customer behavior for a specific focused group of people in a specific industry is what makes Big Data interesting. Building a Vertical Behavioral Analysis System Well, that is going to be interesting. I have not seen much going on in that space and if I had to have some criticism on the cloud connect conference it would be the lack of concrete user cases on big data. The telco example, while a step into the vertical behavioral part is not really on big data. It used a sample of data from the customers' data warehouse. One thing I do think, and this is where I think parts of the NoSQL stuff come from, is that we will be doing this analysis where the data is. Over the past 10 years we at Oracle have called this in-database analytics. I guess we were (too) early? Now the entire market is going there including companies like SAS. In-place btw does not mean "no data movement at all", what it means that you will do this on data's permanent home. For SAS that is kind of the current problem. Most of the inputs live in a data warehouse. So why move it into SAS and back? That all worked with 1 TB data warehouses, but when we are looking at 100TB to 500 TB of distilled data... Comments? As it is still early days with these systems, I'm very interested in seeing reactions and thoughts to some of these thoughts...

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• PeopleSoft Upgrades, Fusion, & BI for Leading European PeopleSoft Applications Customers

  - by Mark Rosenberg

  With so many industry-leading services firms around the globe managing their businesses with PeopleSoft, it’s always an adventure setting up times and meetings for us to keep in touch with them, especially those outside of North America who often do not get to join us at Oracle OpenWorld. Fortunately, during the first two weeks of May, Nigel Woodland (Oracle’s Service Industries Director for the EMEA region) and I successfully blocked off our calendars to visit seven different customers spanning four countries in Western Europe. We met executives and leaders at four Staffing industry firms, two Professional Services firms that engage in consulting and auditing, and a Financial Services firm. As we shared the latest information regarding product capabilities and plans, we also gained valuable insight into the hot technology topics facing these businesses. What we heard was both informative and inspiring, and I suspect other Oracle PeopleSoft applications customers can benefit from one or more of the following observations from our trip. Great IT Plans Get Executed When You Respect the Users Each of our visits followed roughly the same pattern. After introductions, Nigel outlined Oracle’s product and technology strategy, including a discussion of how we at Oracle invest in each layer of the “technology stack” to provide customers with unprecedented business management capabilities and choice. Then, I provided the specifics of the PeopleSoft product line’s investment strategy, detailing the dramatic number of rich usability and functionality enhancements added to release 9.1 since its general availability in 2009 and the game-changing capabilities slated for 9.2. What was most exciting about each of these discussions was that shortly after my talking about what customers can do with release 9.1 right now to drive up user productivity and satisfaction, I saw the wheels turning in the minds of our audiences. Business analyst and end user-configurable tools and technologies, such as WorkCenters and the Related Action Framework, that provide the ability to tailor a “central command center” to the exact needs of each recruiter, biller, and every other role in the organization were exactly what each of our customers had been looking for. Every one of our audiences agreed that these tools which demonstrate a respect for the user would finally help IT pole vault over the wall of resistance that users had often raised in the past. With these new user-focused capabilities, IT is positioned to definitively partner with the business, instead of drag the business along, to unlock the value of their investment in PeopleSoft. This topic of respecting the user emerged during our very first visit, which was at Vital Services Group at their Head Office “The Mill” in Manchester, England. (If you are a student of architecture and are ever in Manchester, you should stop in to see this amazingly renovated old mill building.) I had just finished explaining our PeopleSoft 9.2 roadmap, and Mike Code, PeopleSoft Systems Manager for this innovative staffing company, said, “Mark, the new features you’ve shown us in 9.1/9.2 are very relevant to our business. As we forge ahead with the 9.1 upgrade, the ability to configure a targeted user interface with WorkCenters, Related Actions, Pivot Grids, and Alerts will enable us to satisfy the business that this upgrade is for them and will deliver tangible benefits. In fact, you’ve highlighted that we need to start talking to the business to keep up the momentum to start reviewing the 9.2 upgrade after we get to 9.1, because as much as 9.1 and PeopleTools 8.52 offers, what you’ve shown us for 9.2 is what we’ve envisioned was ultimately possible with our investment in PeopleSoft applications.” We also received valuable feedback about our investment for the Staffing industry when we visited with Hans Wanders, CIO of Randstad (the second largest Staffing company in the world) in the Netherlands. After our visit, Hans noted, “It was very interesting to see how the PeopleSoft applications have developed. I was truly impressed by many of the new developments.” Hans and Mike, sincere thanks for the validation that our team’s hard work and dedication to “respecting the users” is worth the effort! Co-existence of PeopleSoft and Fusion Applications Just Makes Sense As a “product person,” one of the most rewarding things about visiting customers is that they actually want to talk to me. Sometimes, they want to discuss a product area that we need to enhance; other times, they are interested in learning how to extract more value from their applications; and still others, they want to tell me how they are using the applications to drive real value for the business. During this trip, I was very pleased to hear that several of our customers not only thought the co-existence of Fusion applications alongside PeopleSoft applications made sense in theory, but also that they were aggressively looking at how to deploy one or more Fusion applications alongside their PeopleSoft HCM and FSCM applications. The most common deployment plan in the works by three of the organizations is to upgrade to PeopleSoft 9.1 or 9.2, and then adopt one of the new Fusion HCM applications, such as Fusion Performance Management or the full suite of  Fusion Talent Management. For example, during an applications upgrade planning discussion with the staffing company Hays plc., Mark Thomas, who is Hays’ UK IT Director, commented, “We are very excited about where we can go with the latest versions of the PeopleSoft applications in conjunction with Fusion Talent Management.” Needless to say, this news was very encouraging, because it reiterated that our applications investment strategy makes good business sense for our customers. Next Generation Business Intelligence Is the Key to the Future The third, and perhaps most exciting, lesson I learned during this journey is that our audiences already know that the latest generation of Business Intelligence technologies will be the “secret sauce” for organizations to transform business in radical ways. While a number of the organizations we visited on the trip have deployed or are deploying Oracle Business Intelligence Enterprise Edition and the associated analytics applications to provide dashboards of easy-to-understand, user-configurable metrics that help optimize business performance according to current operating procedures, what’s most exciting to them is being able to use Business Intelligence to change the way an organization does business, grows revenue, and makes a profit. In particular, several executives we met asked whether we can help them minimize the need to have perfectly structured data and at the same time generate analytics that improve order fulfillment decision-making. To them, the path to future growth lies in having the ability to analyze unstructured data rapidly and intuitively and leveraging technology’s ability to detect patterns that a human cannot reasonably be expected to see. For illustrative purposes, here is a good example of a business problem where analyzing a combination of structured and unstructured data can produce better results. If you have a resource manager trying to decide which person would be the best fit for an assignment in terms of ensuring (a) client satisfaction, (b) the individual’s satisfaction with the work, (c) least travel distance, and (d) highest margin, you traditionally compare resource qualifications to assignment needs, calculate margins on past work with the client, and measure distances. To perform these comparisons, you are likely to need the organization to have profiles setup, people ranked against profiles, margin targets setup, margins measured, distances setup, distances measured, and more. As you can imagine, this requires organizations to plan and implement data setup, capture, and quality management initiatives to ensure that dependable information is available to support resourcing analysis and decisions. In the fast-paced, tight-budget world in which most organizations operate today, the effort and discipline required to maintain high-quality, structured data like those described in the above example are certainly not desirable and in some cases are not feasible. You can imagine how intrigued our audiences were when I informed them that we are ready to help them analyze volumes of unstructured data, detect trends, and produce recommendations. Our discussions delved into examples of how the firms could leverage Oracle’s Secure Enterprise Search and Endeca technologies to keyword search against, compare, and learn from unstructured resource and assignment data. We also considered examples of how they could employ Oracle Real-Time Decisions to generate statistically significant recommendations based on similar resourcing scenarios that have produced the desired satisfaction and profit margin results. --- Although I had almost no time for sight-seeing during this trip to Europe, I have to say that it may have been one of the most energizing and engaging trips of my career. Showing these dedicated customers how they can give every user a uniquely tailored set of tools and address business problems in ways that have to date been impossible made the journey across the Atlantic more than worth it. If any of these three topics intrigue you, I’d recommend you contact your Oracle applications representative to arrange for more detailed discussions with the appropriate members of our organization.

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• Life Technologies: Making Life Easier to Manage

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} When we’re thinking about customer engagement, we’re acutely aware of all the forces at play competing for our customer’s attention. Solutions that make life easier for our customers draw attention to themselves. We tend to engage more when there is a distinct benefit and we can take a deep breath and accept that there is hope in the world and everything isn’t designed to frustrate us and make our lives miserable. (sigh…) When products are designed to automate processes that were consuming hours of our time with no relief in sight, they deserve to be recognized. One of our recent Oracle Fusion Middleware Innovation Award Winners in the WebCenter category, Life Technologies, has recently posted a video promoting their “award winning” solution. The Oracle Innovation Awards are part of the overall Oracle Excellence awards given to customers for innovation with Oracle products. More info here. Their award nomination included this description: Life Technologies delivered the My Life Service Portal as part of a larger Digital Hub strategy. This Portal is the first of its kind in the biotechnology service providing industry. The Portal provides access to Life Technologies cloud based service monitoring system where all customer deployed instruments can be remotely monitored and proactively repaired. The portal provides alerts from these cloud based monitoring services directly to the customer and to Life Technologies Field Engineers. The Portal provides insight into the instruments and services customers purchased for the purpose of analyzing and anticipating future customer needs and creating targeted sales and service programs. This portal not only provides benefits for Life Technologies internal sales and service teams but provides customers a central place to track all pertinent instrument information including: instrument service history instrument status and previous activities instrument performance analytics planned service visits warranty/contract information discussion forums social networks for lab management and collaboration alerts and notifications on all of the above team scheduling for instrument usage promote optional reagents required to keep instruments performing From their website The Life Technologies Instruments & Services Portal Helps You Save Time and Gain Peace of Mind Introducing the new, award-winning, free online tool that enables easier management of your instrument use and care, faster response to requests for service or service quotes, and instant sharing of key instrument and service information with your colleagues. Now – this unto itself is obviously beneficial for their customers who were previously burdened with having to do all of these tasks separately, manually and inconsistently by nature. Now – all in one place and free to their customers – a portal that ties it all together. They now have built the platform to give their customers yet another reason to do business with them – Their headline on their product page says it all: “Life is now easier to manage - All your instrument use and care in one place – the no-cost, no-hassle Instruments and Services Portal.” Of course – it’s very convenient that the company name includes “Life” and now can also promote to their clients and prospects that doing business with them is easy and their sophisticated lab equipment is easy to manage. In an industry full of PhD’s – “Easy” isn’t usually the first word that comes to mind, but Life Technologies has now tied the word to their brand in a very eloquent way. Between our work lives and family or personal lives, getting any mono-focused minutes of dedicated attention has become such a rare occurrence in our current era of multi-tasking that those moments of focus are highly prized. So – when something is done really well – so well that it becomes captivating and urges sharing impulses – I take notice and dig deeper and most of the time I discover other gems not so hidden below the surface. And then I share with those I know would enjoy and understand. In the spirit of full disclosure, I must admit here that the first person I shared the videos below with was my daughter. She’s in her senior year of high school in the midst of her college search. She’s passionate about her academics and has already decided that she wants to study Neuroscience in college and like her mother will be in for the long haul to a PhD eventually. In a summer science program at Smith College 2 summers ago – she sent the family famous text to me – “I just dissected a sheep’s brain – wicked cool!” – This was followed by an equally memorable text this past summer in a research mentorship in Neuroscience at UConn – “Just sliced up some rat brain. Reminded me of a deli slicer at the supermarket… sorry I forgot to call last night…” So… needless to say – I knew I had an audience that would enjoy and understand these videos below and are now being shared among her science classmates and faculty. And evidently - so does Life Technologies! They’ve done a great job on these making them fun and something that will easily be shared among their customers social networks. They’ve created a neuro-archetypal character, “Ph.Diddy” and know that their world of clients in academics, research, and other institutions would understand and enjoy the “edutainment” value in this series of videos on their YouTube channel that pokes fun at the stereotypes while also promoting their products at the same time. They use their Facebook page for additional engagement with their clients and as another venue to promote these videos. Enjoy this one as well! More to be found here: http://www.youtube.com/lifetechnologies Stay tuned to this Oracle WebCenter blog channel. Tomorrow we'll be taking a look at another winner of the Innovation Awards, LADWP - helping to keep the citizens of Los Angeles engaged with their Water and Power provider.

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• Learning content for MCSDs: Web Applications and Windows Store Apps using HTML5

  Recently, I started again to learn for various Microsoft certifications. First candidate on my way to MSCD: Web Applications is the Exam 70-480: Programming in HTML5 with JavaScript and CSS3. Motivation to go for a Microsoft exam I guess, this is quite personal but let me briefly describe my intentions to go that exam. First, I'm doing web development since the 1990's. Working with HTML, CSS and Javascript is happening almost daily in my workspace. And honestly, I do not only do 'pure' web development but already integrated several HTML/CSS/Javascript frontend UIs into an existing desktop application (written in Visual FoxPro) inclusive two-way communication and data exchange. Hm, might be an interesting topic for another blog article here... Second, this exam has a very interesting aspect which is listed at the bottom of the exam's details: Credit Toward Certification When you pass Exam 70-480: Programming in HTML5 with JavaScript and CSS3, you complete the requirements for the following certification(s): Programming in HTML5 with JavaScript and CSS3 Specialist Exam 70-480: Programming in HTML5 with JavaScript and CSS3: counts as credit toward the following certification(s): MCSD: Web Applications MCSD: Windows Store Apps using HTML5 So, passing one single exam will earn you specialist certification straight-forward, and opens the path to higher levels of certifications. Preparations and learning path Well, due to a newsletter from Microsoft Learning (MSL) I caught interest in picking up the circumstances and learning materials for this particular exam. As of writing this article there is a promotional / voucher code available which enables you to register for this exam for free! Simply register yourself with or log into your existing account at Prometric, choose the exam for a testing facility near to you and enter the voucher code HTMLJMP (available through 31.03.2013 or while supplies last). Hurry up, there are restrictions... As stated above, I'm already very familiar with web development and the programming flavours involved into this. But of course, it is always good to freshen up your knowledge and reflect on yourself. Microsoft is putting a lot of effort to attract any kind of developers into the 'App Development'. Whether it is for the Windows 8 Store or the Windows Phone 8 Store, doesn't really matter. They simply need more apps. This demand for skilled developers also comes with a nice side-effect: Lots and lots of material to study. During the first couple of hours, I could easily gather high quality preparation material - again for free! Following is just a small list of starting points. If you have more resources, please drop me a message in the comment section, and I'll be glad to update this article accordingly. Developing HTML5 Apps Jump Start This is an accelerated jump start video course on development of HTML5 Apps for Windows 8. There are six modules that are split into two video sessions per module. Very informative and intense course material. This is packed stuff taken from an official preparation course for exam 70-480. Developing Windows Store Apps with HTML5 Jump Start Again, an accelerated preparation video course on Windows 8 Apps. There are six modules with two video sessions each which will catapult you to your exam. This is also related to preps for exam 70-481. Programming Windows 8 Apps with HTML, CSS, and JavaScript Kraig Brockschmidt delves into the ups and downs of Windows 8 App development over 800+ pages. Great eBook to read, study, and to practice the samples - best of all, it's for free. codeSHOW() This is a Windows 8 HTML/JS project with the express goal of demonstrating simple development concepts for the Windows 8 platform. Code, code and more code... absolutely great stuff to study and practice. Microsoft Virtual Academy I already wrote about the MVA in a previous article. Well, if you haven't registered yourself yet, now is the time. The list is not complete for sure, but this might keep you busy for at least one or even two weeks to go through the material. Please don't hesitate to add more resources in the comment section. Right now, I'm already through all videos once, and digging my way through chapter 4 of Kraig's book. Additional material - Pluralsight Apart from those free online resources, I also following some courses from the excellent library of Pluralsight. They already have their own section for Windows 8 development, but of course, you get companion material about HTML5, CSS and Javascript in other sections, too. Introduction to Building Windows 8 Applications Building Windows 8 Applications with JavaScript and HTML Selling Windows 8 Apps HTML5 Fundamentals Using HTML5 and CSS3 HTML5 Advanced Topics CSS3 etc... Interesting to see that Michael Palermo provides his course material on multiple platforms. Fantastic! You might also pay a visit to his personal blog. Hm, it just came to my mind that Aaron Skonnard of Pluralsight publishes so-called '24 hours Learning Paths' based on courses available in the course library. Would be interested to see a combination for Windows 8 App development using HTML5, CSS3 and Javascript in the future. Recommended workspace environment Well, you might have guessed it but this requires Windows 8, Visual Studio 2012 Express or another flavour, and a valid Developers License. Due to an MSDN subscription I working on VS 2012 Premium with some additional tools by Telerik. Honestly, the fastest way to get you up and running for Windows 8 App development is the source code archive of codeSHOW(). It does not only give you all source code in general but contains a couple of SDKs like Bing Maps, Microsoft Advertising, Live ID, and Telerik Windows 8 controls... for free! Hint: Get the Windows Phone 8 SDK as well. Don't worry, while you are studying the material for Windows 8 you will be able to leverage from this knowledge to development for the phone platform, too. It takes roughly one to two hours to get your workspace and learning environment, at least this was my time frame due to slow internet connection and an aged spare machine. ;-) Oh, before I forget to mention it, as soon as you're done, go quickly to the Windows Store and search for ClassBrowserPlus. You might not need it ad hoc for your development using HTML5, CSS and Javascript but I think that it is a great developer's utility that enables you to view the properties, methods and events (along with help text) for all Windows 8 classes. It's always good to look behind the scenes and to explore how it is made. Idea: Start/join a learning group The way you learn new things or intensify your knowledge in a certain technology is completely up to your personal preference. Back in my days at the university, we used to meet once or twice a week in a small quiet room to exchange our progress, questions and problems we ran into. In general, I recommend to any software craftsman to lift your butt and get out to exchange with other developers. Personally, I like this approach, as it gives you new points of view and an insight into others' own experience with certain techniques and how they managed to solve tricky issues. Just keep it relaxed and not too formal after all, and you might a have a good time away from your dull office desk. Give your machine a break, too.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by jatin.thaker

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; John Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and John Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. John Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patanjali Venkatacharya enjoyed the Sardinian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• What Makes a Good Design Critic? CHI 2010 Panel Review

  - by Applications User Experience

  Author: Daniel Schwartz, Senior Interaction Designer, Oracle Applications User Experience Oracle Applications UX Chief Evangelist Patanjali Venkatacharya organized and moderated an innovative and stimulating panel discussion titled "What Makes a Good Design Critic? Food Design vs. Product Design Criticism" at CHI 2010, the annual ACM Conference on Human Factors in Computing Systems. The panelists included Janice Rohn, VP of User Experience at Experian; Tami Hardeman, a food stylist; Ed Seiber, a restaurant architect and designer; Jonathan Kessler, a food critic and writer at the Atlanta Journal-Constitution; and Larry Powers, Chef de Cuisine at Shaun's restaurant in Atlanta, Georgia. Building off the momentum of his highly acclaimed panel at CHI 2009 on what interaction design can learn from food design (for which I was on the other side as a panelist), Venkatacharya brought together new people with different roles in the restaurant and software interaction design fields. The session was also quite delicious -- but more on that later. Criticism, as it applies to food and product or interaction design, was the tasty topic for this forum and showed that strong parallels exist between food and interaction design criticism. Figure 1. The panelists in discussion: (left to right) Janice Rohn, Ed Seiber, Tami Hardeman, and Jonathan Kessler. The panelists had great insights to share from their respective fields, and they enthusiastically discussed as if they were at a casual collegial dinner. Jonathan Kessler stated that he prefers to have one professional critic's opinion in general than a large sampling of customers, however, "Web sites like Yelp get users excited by the collective approach. People are attracted to things desired by so many." Janice Rohn added that this collective desire was especially true for users of consumer products. Ed Seiber remarked that while people looked to the popular view for their target tastes and product choices, "professional critics like John [Kessler] still hold a big weight on public opinion." Chef Powers indicated that chefs take in feedback from all sources, adding, "word of mouth is very powerful. We also look heavily at the sales of the dishes to see what's moving; what's selling and thus successful." Hearing this discussion validates our design work at Oracle in that we listen to our users (our diners) and industry feedback (our critics) to ensure an optimal user experience of our products. Rohn considers that restaurateur Danny Meyer's book, Setting the Table: The Transforming Power of Hospitality in Business, which is about creating successful restaurant experiences, has many applicable parallels to user experience design. Meyer actually argues that the customer is not always right, but that "they must always feel heard." Seiber agreed, but noted "customers are not designers," and while designers need to listen to customer feedback, it is the designer's job to synthesize it. Seiber feels it's the critic's job to point out when something is missing or not well-prioritized. In interaction design, our challenges are quite similar, if not parallel. Software tasks are like puzzles that are in search of a solution on how to be best completed. As a food stylist, Tami Hardeman has the demanding and challenging task of presenting food to be as delectable as can be. To present food in its best light requires a lot of creativity and insight into consumer tastes. It's no doubt then that this former fashion stylist came up with the ultimate catch phrase to capture the emotion that clients want to draw from their users: "craveability." The phrase was a hit with the audience and panelists alike. Sometime later in the discussion, Seiber remarked, "designers strive to apply craveability to products, and I do so for restaurants in my case." Craveabilty is also very applicable to interaction design. Creating straightforward and smooth workflows for users of Oracle Applications is a primary goal for my colleagues. We want our users to really enjoy working with our products where it makes them more efficient and better at their jobs. That's our "craveability." Patanjali Venkatacharya asked the panel, "if a design's "craveability" appeals to some cultures but not to others, then what is the impact to the food or product design process?" Rohn stated that "taste is part nature and part nurture" and that the design must take the full context of a product's usage into consideration. Kessler added, "good design is about understanding the context" that the experience necessitates. Seiber remarked how important seat comfort is for diners and how the quality of seating will add so much to the complete dining experience. Sometimes if these non-food factors are not well executed, they can also take away from an otherwise pleasant dining experience. Kessler recounted a time when he was dining at a restaurant that actually had very good food, but the photographs hanging on all the walls did not fit in with the overall décor and created a negative overall dining experience. While the tastiness of the food is critical to a restaurant's success, it is a captivating complete user experience, as in interaction design, which will keep customers coming back and ultimately making the restaurant a hit. Figure 2. Patnajali Venkatacharya enjoyed the Sardian flatbread salad. As a surprise Chef Powers brought out a signature dish from Shaun's restaurant for all the panelists to sample and critique. The Sardinian flatbread dish showcased Atlanta's taste for fresh and local produce and cheese at its finest as a salad served on a crispy flavorful flat bread. Hardeman said it could be photographed from any angle, a high compliment coming from a food stylist. Seiber really enjoyed the colors that the dish brought together and thought it would be served very well in a casual restaurant on a summer's day. The panel really appreciated the taste and quality of the different components and how the rosemary brought all the flavors together. Seiber remarked that "a lot of effort goes into the appearance of simplicity." Rohn indicated that the same notion holds true with software user interface design. A tremendous amount of work goes into crafting straightforward interfaces, including user research, prototyping, design iterations, and usability studies. Design criticism for food and software interfaces clearly share many similarities. Both areas value expert opinions and user feedback. Both areas understand the importance of great design needing to work well in its context. Last but not least, both food and interaction design criticism value "craveability" and how having users excited about experiencing and enjoying the designs is an important goal. Now if we can just improve the taste of software user interfaces, people may choose to dine on their enterprise applications over a fresh organic salad.

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• People, Process & Engagement: WebCenter Partner Keste

  - by Michael Snow

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Within the WebCenter group here at Oracle, discussions about people, process and engagement cross over many vertical industries and products. Amidst our growing partner ecosystem, the community provides us insight into great customer use cases every day. Such is the case with our partner, Keste, who provides us a guest post on our blog today with an overview of their innovative solution for a customer in the transportation industry. Keste is an Oracle software solutions and development company headquartered in Dallas, Texas. As a Platinum member of the Oracle® PartnerNetwork, Keste designs, develops and deploys custom solutions that automate complex business processes. Seamless Customer Self-Service Experience in the Trucking Industry with Oracle WebCenter Portal  Keste, Oracle Platinum Partner Customer Overview Omnitracs, Inc., a Qualcomm company provides mobility solutions for trucking fleets to companies in the transportation industry. Omnitracs’ mobility services include basic communications such as text as well as advanced monitoring services such as GPS tracking, temperature tracking of perishable goods, load tracking and weighting distribution, and many others. Customer Business Needs Already the leading provider of mobility solutions for large trucking fleets, they chose to target smaller trucking fleets as new customers. However their existing high-touch customer support method would not be a cost effective or scalable method to manage and service these smaller customers. Omnitracs needed to provide several self-service features to make customer support more scalable while keeping customer satisfaction levels high and the costs manageable. The solution also had to be very intuitive and easy to use. The systems that Omnitracs sells to these trucking customers require professional installation and smaller customers need to track and schedule the installation. Information captured in Oracle eBusiness Suite needed to be readily available for new customers to track these purchases and delivery details. Omnitracs wanted a high impact User Interface to significantly improve customer experience with the ability to integrate with EBS, provisioning systems as well as CRM systems that were already implemented. Omnitracs also wanted to build an architecture platform that could potentially be extended to other Portals. Omnitracs’ stated goal was to deliver an “eBay-like” or “Amazon-like” experience for all of their customers so that they could reach a much broader market beyond their large company customer base. Solution Overview In order to manage the increased complexity, the growing support needs of global customers and improve overall product time-to-market in a cost-effective manner, IT began to deliver a self-service model. This self service model not only transformed numerous business processes but is also allowing the business to keep up with the growing demands of the (internal and external) customers. This solution was a customer service Portal that provided self service capabilities for large and small customers alike for Activation of mobility products, managing add-on applications for the devices (much like the Apple App Store), transferring services when trucks are sold to other companies as well as deactivation all without the involvement of a call service agent or sending multiple emails to different Omnitracs contacts. This is a conceptual view of the Customer Portal showing the details of the components that make up the solution. 12.00 The portal application for transactions was entirely built using ADF 11g R2. Omnitracs’ business had a pressing requirement to have a portal available 24/7 for its customers. Since there were interactions with EBS in the back-end, the downtimes on the EBS would negate this availability. Omnitracs devised a decoupling strategy at the database side for the EBS data. The decoupling of the database was done using Oracle Data Guard and completely insulated the solution from any eBusiness Suite down time. The customer has no knowledge whether eBS is running or not. Here are two sample screenshots of the portal application built in Oracle ADF. Customer Benefits The Customer Portal not only provided the scalability to grow the business but also provided the seamless integration with other disparate applications. Some of the key benefits are: Improved Customer Experience: With a modern look and feel and a Portal that has the aspects of an App Store, the customer experience was significantly improved. Page response times went from several seconds to sub-second for all of the pages. Enabled new product launches: After successfully dominating the large fleet market, Omnitracs now has a scalable solution to sell and manage smaller fleet customers giving them a huge advantage over their nearest competitors. Dozens of new customers have been acquired via this portal through an onboarding process that now takes minutes Seamless Integrations Improves Customer Support: ADF 11gR2 allowed Omnitracs to bring a diverse list of applications into one integrated solution. This provided a seamless experience for customers to route them from Marketing focused application to a customer-oriented portal. Internally, it also allowed Sales Representatives to have an integrated flow for taking a prospect through the various steps to onboard them as a customer. Key integrations included: Unity Core Salesforce.com Merchant e-Solution for credit card Custom Omnitracs Applications like CUPS and AUTO Security utilizing OID and OVD Back end integration with EBS (Data Guard) and iQ Database Business Impact Significant business impacts were realized through the launch of customer portal. It not only allows the business to push through in underserved segments, but also reduces the time it needs to spend on customer support—allowing the business to focus more on sales and identifying the market for new products. Some of the Immediate Benefits are The entire onboarding process is now completely automated and now completes in minutes. This represents an 85% productivity improvement over their previous processes. And it was 160 times faster! With the success of this self-service solution, the business is now targeting about 3X customer growth in the next five years. This represents a tripling of their overall customer base and significant downstream revenue for the ongoing services. 90%+ improvement of customer onboarding and management process by utilizing, single sign on integration using OID/OAM solution, performance improvements and new self-service functionality Unified login for all Customers, Partners and Internal Users enables login to a common portal and seamless access to all other integrated applications targeted at the respective audience Significantly improved customer experience with a better look and feel with a more user experience focused Portal screens. Helped sales of the new product by having an easy way of ordering and activating the product. Data Guard helped increase availability of the Portal to 99%+ and make it independent of EBS downtime. This gave customers the feel of high availability of the portal application. Some of the anticipated longer term Benefits are: Platform that can be leveraged to launch any new product introduction and enable all product teams to reach new customers and new markets Easy integration with content management to allow business owners more control of the product catalog Overall reduced TCO with standardization of the Oracle platform Managed IT support cost savings through optimization of technology skills needed to support and modify this solution ------------------------------------------------------------ 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 -"/ /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Times New Roman","serif";}

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• T4 Performance Counters explained

  - by user13346607

  Now that T4 is out for a few month some people might have wondered what details of the new pipeline you can monitor. A "cpustat -h" lists a lot of events that can be monitored, and only very few are self-explanatory. I will try to give some insight on all of them, some of these "PIC events" require an in-depth knowledge of T4 pipeline. Over time I will try to explain these, for the time being these events should simply be ignored. (Side note: some counters changed from tape-out 1.1 (*only* used in the T4 beta program) to tape-out 1.2 (used in the systems shipping today) The table only lists the tape-out 1.2 counters) 0 0 1 1058 6033 Oracle Microelectronics 50 14 7077 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} pic name (cpustat) Prose Comment Sel-pipe-drain-cycles, Sel-0-[wait|ready], Sel-[1,2] Sel-0-wait counts cycles a strand waits to be selected. Some reasons can be counted in detail; these are: Sel-0-ready: Cycles a strand was ready but not selected, that can signal pipeline oversubscription Sel-1: Cycles only one instruction or µop was selected Sel-2: Cycles two instructions or µops were selected Sel-pipe-drain-cycles: cf. PRM footnote 8 to table 10.2 Pick-any, Pick-[0|1|2|3] Cycles one, two, three, no or at least one instruction or µop is picked Instr_FGU_crypto Number of FGU or crypto instructions executed on that vcpu Instr_ld dto. for load Instr_st dto. for store SPR_ring_ops dto. for SPR ring ops Instr_other dto. for all other instructions not listed above, PRM footnote 7 to table 10.2 lists the instructions Instr_all total number of instructions executed on that vcpu Sw_count_intr Nr of S/W count instructions on that vcpu (sethi %hi(fc000),%g0 (whatever that is))  Atomics nr of atomic ops, which are LDSTUB/a, CASA/XA, and SWAP/A SW_prefetch Nr of PREFETCH or PREFETCHA instructions Block_ld_st Block loads or store on that vcpu IC_miss_nospec, IC_miss_[L2_or_L3|local|remote]\ _hit_nospec Various I$ misses, distinguished by where they hit. All of these count per thread, but only primary events: T4 counts only the first occurence of an I$ miss on a core for a certain instruction. If one strand misses in I$ this miss is counted, but if a second strand on the same core misses while the first miss is being resolved, that second miss is not counted This flavour of I$ misses counts only misses that are caused by instruction that really commit (note the "_nospec") BTC_miss Branch target cache miss ITLB_miss ITLB misses (synchronously counted) ITLB_miss_asynch dto. but asynchronously [I|D]TLB_fill_\ [8KB|64KB|4MB|256MB|2GB|trap] H/W tablewalk events that fill ITLB or DTLB with translation for the corresponding page size. The “_trap” event occurs if the HWTW was not able to fill the corresponding TLB IC_mtag_miss, IC_mtag_miss_\ [ptag_hit|ptag_miss|\ ptag_hit_way_mismatch] I$ micro tag misses, with some options for drill down Fetch-0, Fetch-0-all fetch-0 counts nr of cycles nothing was fetched for this particular strand, fetch-0-all counts cycles nothing was fetched for all strands on a core Instr_buffer_full Cycles the instruction buffer for a strand was full, thereby preventing any fetch BTC_targ_incorrect Counts all occurences of wrongly predicted branch targets from the BTC [PQ|ROB|LB|ROB_LB|SB|\ ROB_SB|LB_SB|RB_LB_SB|\ DTLB_miss]\ _tag_wait ST_q_tag_wait is listed under sl=20. These counters monitor pipeline behaviour therefore they are not strand specific: PQ_...: cycles Rename stage waits for a Pick Queue tag (might signal memory bound workload for single thread mode, cf. Mail from Richard Smith) ROB_...: cycles Select stage waits for a ROB (ReOrderBuffer) tag LB_...: cycles Select stage waits for a Load Buffer tag SB_...: cycles Select stage waits for Store Buffer tag combinations of the above are allowed, although some of these events can overlap, the counter will only be incremented once per cycle if any of these occur DTLB_...: cycles load or store instructions wait at Pick stage for a DTLB miss tag [ID]TLB_HWTW_\ [L2_hit|L3_hit|L3_miss|all] Counters for HWTW accesses caused by either DTLB or ITLB misses. Canbe further detailed by where they hit IC_miss_L2_L3_hit, IC_miss_local_remote_remL3_hit, IC_miss I$ prefetches that were dropped because they either miss in L2$ or L3$ This variant counts misses regardless if the causing instruction commits or not DC_miss_nospec, DC_miss_[L2_L3|local|remote_L3]\ _hit_nospec D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters DTLB_miss_asynch counts all DTLB misses asynchronously, there is no way to count them synchronously DC_pref_drop_DC_hit, SW_pref_drop_[DC_hit|buffer_full] L1-D$ h/w prefetches that were dropped because of a D$ hit, counted per core. The others count software prefetches per strand [Full|Partial]_RAW_hit_st_[buf|q] Count events where a load wants to get data that has not yet been stored, i. e. it is still inside the pipeline. The data might be either still in the store buffer or in the store queue. If the load's data matches in the SB and in the store queue the data in buffer takes precedence of course since it is younger [IC|DC]_evict_invalid, [IC|DC|L1]_snoop_invalid, [IC|DC|L1]_invalid_all Counter for invalidated cache evictions per core St_q_tag_wait Number of cycles pipeline waits for a store queue tag, of course counted per core Data_pref_[drop_L2|drop_L3|\ hit_L2|hit_L3|\ hit_local|hit_remote] Data prefetches that can be further detailed by either why they were dropped or where they did hit St_hit_[L2|L3], St_L2_[local|remote]_C2C, St_local, St_remote Store events distinguished by where they hit or where they cause a L2 cache-to-cache transfer, i.e. either a transfer from another L2$ on the same die or from a different die DC_miss, DC_miss_\ [L2_L3|local|remote]_hit D$ misses either in general or detailed by where they hit cf. the explanation for the IC_miss in two flavours for an explanation of _nospec and the reasoning for two DC_miss counters L2_[clean|dirty]_evict Per core clean or dirty L2$ evictions L2_fill_buf_full, L2_wb_buf_full, L2_miss_buf_full Per core L2$ buffer events, all count number of cycles that this state was present L2_pipe_stall Per core cycles pipeline stalled because of L2$ Branches Count branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_taken Counts taken branches (Tcc, DONE, RETRY, and SIT are not counted as branches) Br_mispred, Br_dir_mispred, Br_trg_mispred, Br_trg_mispred_\ [far_tbl|indir_tbl|ret_stk] Counter for various branch misprediction events.  Cycles_user counts cycles, attribute setting hpriv, nouser, sys controls addess space to count in Commit-[0|1|2], Commit-0-all, Commit-1-or-2 Number of times either no, one, or two µops commit for a strand. Commit-0-all counts number of times no µop commits for the whole core, cf. footnote 11 to table 10.2 in PRM for a more detailed explanation on how this counters interacts with the privilege levels

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• projection / view matrix: the object is bigger than it should and depth does not affect vertices

  - by Francesco Noferi

  I'm currently trying to write a C 3D software rendering engine from scratch just for fun and to have an insight on what OpenGL does behind the scene and what 90's programmers had to do on DOS. I have written my own matrix library and tested it without noticing any issues, but when I tried projecting the vertices of a simple 2x2 cube at 0,0 as seen by a basic camera at 0,0,10, the cube seems to appear way bigger than the application's window. If I scale the vertices' coordinates down by 8 times I can see a proper cube centered on the screen. This cube doesn't seem to be in perspective: wheen seen from the front, the back vertices pe rfectly overlap with the front ones, so I'm quite sure it's not correct. this is how I create the view and projection matrices (vec4_initd initializes the vectors with w=0, vec4_initw initializes the vectors with w=1): void mat4_lookatlh(mat4 *m, const vec4 *pos, const vec4 *target, const vec4 *updirection) { vec4 fwd, right, up; // fwd = norm(pos - target) fwd = *target; vec4_sub(&fwd, pos); vec4_norm(&fwd); // right = norm(cross(updirection, fwd)) vec4_cross(updirection, &fwd, &right); vec4_norm(&right); // up = cross(right, forward) vec4_cross(&fwd, &right, &up); // orientation and translation matrices combined vec4_initd(&m->a, right.x, up.x, fwd.x); vec4_initd(&m->b, right.y, up.y, fwd.y); vec4_initd(&m->c, right.z, up.z, fwd.z); vec4_initw(&m->d, -vec4_dot(&right, pos), -vec4_dot(&up, pos), -vec4_dot(&fwd, pos)); } void mat4_perspectivefovrh(mat4 *m, float fovdegrees, float aspectratio, float near, float far) { float h = 1.f / tanf(ftoradians(fovdegrees / 2.f)); float w = h / aspectratio; vec4_initd(&m->a, w, 0.f, 0.f); vec4_initd(&m->b, 0.f, h, 0.f); vec4_initw(&m->c, 0.f, 0.f, -far / (near - far)); vec4_initd(&m->d, 0.f, 0.f, (near * far) / (near - far)); } this is how I project my vertices: void device_project(device *d, const vec4 *coord, const mat4 *transform, int *projx, int *projy) { vec4 result; mat4_mul(transform, coord, &result); *projx = result.x * d->w + d->w / 2; *projy = result.y * d->h + d->h / 2; } void device_rendervertices(device *d, const camera *camera, const mesh meshes[], int nmeshes, const rgba *color) { int i, j; mat4 view, projection, world, transform, projview; mat4 translation, rotx, roty, rotz, transrotz, transrotzy; int projx, projy; // vec4_unity = (0.f, 1.f, 0.f, 0.f) mat4_lookatlh(&view, &camera->pos, &camera->target, &vec4_unity); mat4_perspectivefovrh(&projection, 45.f, (float)d->w / (float)d->h, 0.1f, 1.f); for (i = 0; i < nmeshes; i++) { // world matrix = translation * rotz * roty * rotx mat4_translatev(&translation, meshes[i].pos); mat4_rotatex(&rotx, ftoradians(meshes[i].rotx)); mat4_rotatey(&roty, ftoradians(meshes[i].roty)); mat4_rotatez(&rotz, ftoradians(meshes[i].rotz)); mat4_mulm(&translation, &rotz, &transrotz); // transrotz = translation * rotz mat4_mulm(&transrotz, &roty, &transrotzy); // transrotzy = transrotz * roty = translation * rotz * roty mat4_mulm(&transrotzy, &rotx, &world); // world = transrotzy * rotx = translation * rotz * roty * rotx // transform matrix mat4_mulm(&projection, &view, &projview); // projview = projection * view mat4_mulm(&projview, &world, &transform); // transform = projview * world = projection * view * world for (j = 0; j < meshes[i].nvertices; j++) { device_project(d, &meshes[i].vertices[j], &transform, &projx, &projy); device_putpixel(d, projx, projy, color); } } } this is how the cube and camera are initialized: // test mesh cube = &meshlist[0]; mesh_init(cube, "Cube", 8); cube->rotx = 0.f; cube->roty = 0.f; cube->rotz = 0.f; vec4_initw(&cube->pos, 0.f, 0.f, 0.f); vec4_initw(&cube->vertices[0], -1.f, 1.f, 1.f); vec4_initw(&cube->vertices[1], 1.f, 1.f, 1.f); vec4_initw(&cube->vertices[2], -1.f, -1.f, 1.f); vec4_initw(&cube->vertices[3], -1.f, -1.f, -1.f); vec4_initw(&cube->vertices[4], -1.f, 1.f, -1.f); vec4_initw(&cube->vertices[5], 1.f, 1.f, -1.f); vec4_initw(&cube->vertices[6], 1.f, -1.f, 1.f); vec4_initw(&cube->vertices[7], 1.f, -1.f, -1.f); // main camera vec4_initw(&maincamera.pos, 0.f, 0.f, 10.f); maincamera.target = vec4_zerow; and, just to be sure, this is how I compute matrix multiplications: void mat4_mul(const mat4 *m, const vec4 *va, vec4 *vb) { vb->x = m->a.x * va->x + m->b.x * va->y + m->c.x * va->z + m->d.x * va->w; vb->y = m->a.y * va->x + m->b.y * va->y + m->c.y * va->z + m->d.y * va->w; vb->z = m->a.z * va->x + m->b.z * va->y + m->c.z * va->z + m->d.z * va->w; vb->w = m->a.w * va->x + m->b.w * va->y + m->c.w * va->z + m->d.w * va->w; } void mat4_mulm(const mat4 *ma, const mat4 *mb, mat4 *mc) { mat4_mul(ma, &mb->a, &mc->a); mat4_mul(ma, &mb->b, &mc->b); mat4_mul(ma, &mb->c, &mc->c); mat4_mul(ma, &mb->d, &mc->d); }

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• Visiting the Fire Station in Coromandel

  Hm, I just tried to remember how we actually came up with this cool idea... but it's already too blurred and it doesn't really matter after all. Anyway, if I remember correctly (IIRC), it happened during one of the Linux meetups at Mugg & Bean, Bagatelle where Ajay and I brought our children along and we had a brief conversation about how cool it would be to check out one of the fire stations here in Mauritius. We both thought that it would be a great experience and adventure for the little ones. An idea takes shape And there we go, down the usual routine these... having an idea, checking out the options and discussing who's doing what. Except this time, it was all up to Ajay, and he did a fantastic job. End of August, he told me that he got in touch with one of his friends which actually works as a fire fighter at the station in Coromandel and that there could be an option to come and visit them (soon). A couple of days later - Confirmed! Be there, and in time... What time? Anyway, doesn't really matter... Everything was settled and arranged. I asked the kids on Friday afternoon if they might be interested to see the fire engines and what a fire fighter is doing. Of course, they were all in! Getting up early on Sunday morning isn't really a regular exercise for all of us but everything went smooth and after a short breakfast it was time to leave. Where are we going? Are we there yet? Now, we are in Bambous. Why do you go this way? The kids were so much into it. Absolutely amazing to see their excitement. Are we there yet? Well, we went through the sugar cane fields towards Chebel and then down into the industrial zone at Coromandel. Honestly, I had a clue where the fire station is located but having Google Maps in reach that shouldn't be a problem in case that we might get lost. But my worries were washed away when our children guided us... "There! Over there are the fire engines! We have to turn left, dad." - No comment, the kids were right! As we were there a little bit too early, we parked the car and the kids started to explore the area and outskirts of the fire station. Some minutes later, as if we had placed an order a unit of two cars had to go out for an alarm and the kids could witness them leaving as closely as possible. Sirens on and wow!!! Ladder truck L32 - MAN truck with Rosenbauer built-up and equipment by Metz Taking the tour Ajay arrived shortly after that and guided us finally inside the station to meet with his pal. The three guys were absolutely well-prepared and showed us around in the hall, explaining that there two units out at the moment. But the ladder truck (with max. 32m expandable height) was still around we all got a great insight into the technique and equipment on the vehicle. It was amazing to see all three kids listening to Mambo as give some figures about the truck and how the fire fighters are actually it. The children and 'our' fire fighters of the day had great fun with the various fire engines Absolutely fantastic that the children were allowed to experience this - we had so much fun! Ajay's son brought two of his toy fire engines along, shared them with ours, and they all played very well together. As a parent it was really amazing to see them at such an ease. Enough theory Shortly afterwards the ladder truck was moved outside, got stabilised and ready to go for 'real-life' exercising. With the additional equipment of safety helmets, security belts and so on, we all got a first-hand impression about how it could be as a fire-fighter. Actually, I was totally amazed by the curiousity and excitement of my BWE. She was really into it and asked lots of interesting questions - in general but also technical. And while our fighters were busy with Ajay and family, I gave her some more details and explanations about the truck, the expandable ladder, the safety cage at the top and other equipment available. Safety first! No exceptions and always be prepared for the worst case... Also, the equipped has been checked prior to excuse - This is your life saver... Hooked up and ready to go... ...of course not too high. This is just a demonstration - and 32 meters above ground isn't for everyone. Well, after that it was me that had the asking looks on me, and I finally revealed to the local fire fighters that I was in the auxiliary fire brigade, more precisely in the hazard department, for more than 10 years. So not a professional fire fighter but at least a passionate and educated one as them. Inside the station Our fire fighters really took their time to explain their daily job to kids, provided them access to operation seat on the ladder truck and how the truck cabin is actually equipped with the different radios and so on. It was really a great time. Later on we had a brief tour through the building itself, and again all of our questions were answered. We had great fun and started to joke about bits and pieces. For me it was also very interesting to see the comparison between the fire station here in Mauritius and the ones I have been to back in Germany. Amazing to see them completely captivated in the play - the children had lots of fun! Also, that there are currently ten fire stations all over the island, plus two additional but private ones at the airport and at the harbour. The newest one is actually down in Black River on the west coast because the time from Quatre Bornes takes too long to have any chance of an effective alarm at all. IMHO, a very good decision as time is the most important factor in getting fire incidents under control. After all it was great experience for all of us, especially for the children to see and understand that their toy trucks are only copies of the real thing and that the job of a (professional) fire fighter is very important in our society. Don't forget that those guys run into the danger zone while you're trying to get away from it as much as possible. Another unit just came back from a grass fire - and shortly after they went out again. No time to rest, too much to do! Mauritian Fire Fighters now and (maybe) in the future... Thank you! It was an honour to be around! Thank you to Ajay for organising and arranging this Sunday morning event, and of course of Big Thank You to the three guys that took some time off to have us at the Fire Station in Coromandel and guide us through their daily job! And remember to call 115 in case of emergencies!

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• Spacewalk 2.0 provided to manage Oracle Linux systems

  - by wcoekaer

  Oracle Linux customers have a few options to manage and provision their servers. We provide a license to use Oracle Enterprise Manager's Linux OS management, monitoring and provisioning features without additional cost for every server that has an Oracle Linux support subscription. So there is no additional pack to license and no additional per server cost, it's all included in our Basic, Premier and Systems support subscriptions. The nice thing with Oracle Enterprise Manager is that you end up with a single management product that can manage all aspects of your software stack. You have complete insight into the applications running, you have roles and responsibilities, you have third party connectors for storage or other products and it makes it very easy and convenient to correlate data and events when something happens. If you use Oracle VM as well, you end up with a complete cloud portal with selfservice, chargeback, etc... Another, much simpler option, is just using yum. It is very easy to take a server and create directories and expose these through apache as repositories. You can have a simple yum config on each server pointing to a few specific repositories. It requires some manual effort in terms of creating directories, downloading packages and creating local repo files but it's easy to do and for many people a preferred solution. There are also a good number of customers that just connect their servers directly to ULN or to our free update server public-yum. Just to re-iterate, our public-yum servers have all the errata and updates available for free. Now we added another option. Many of our customers have switched from a competing Linux vendor and they had familiarity with their management tools. Switching to Oracle for support is very easy since we don't require changes to the installed servers but we also want to make sure there is a very easy and almost transparent switch for the management tools as well. While Oracle Enterprise Manager is our preferred way of managing systems, we now are offering Spacewalk 2.0 to our customers. The community project can be found here. We have made a few changes to ensure easy and complete support for Oracle Linux, tested it with public-yum, etc.. You can find the rpms in our public-yum repos at http://public-yum.oracle.com/repo/OracleLinux/OL6/. There are repositories for spacewalk server and then for each version (OL5,OL6) and architecture (x86 and x86-64) we have the client repositories as well. Spacewalk itself is only made available for OL6 x86-64. Documentation can be found here. I set it up myself and here are some quick steps on how you can get going in just a matter of minutes: Spacewalk Server Installation : 1) Installing an Oracle Database Use an existing Oracle Database or install a new Oracle Database (Standard or Enterprise Edition) [at this time use 11g, we will add support for 12c in the near future]. This database can be installed on the spacewalk server or on a separate remote server. While Oracle XE might work to create a small sample POC, we do not support the use of Oracle XE, spacewalk repositories can become large and create a significant database workload. Customers can use their existing database licenses, they can download the database with a trial licence from http://edelivery.oracle.com or Oracle Linux subscribers (customers) will be allowed to use the Oracle Database as a spacewalk repository as part of their Oracle Linux subscription at no additional cost. |NOTE : spacewalk requires the database to be configured with the UTF8 characterset. |Installation will fail if your database does not use UTF8. |To verify if your database is configured correctly, run the following command in sqlplus: | |select value from nls_database_parameters where parameter='NLS_CHARACTERSET'; |This should return 'AL32UTF8' 2) Configure the database schema for spacewalk Ideally, create a tablespace in the database to hold the spacewalk schema tables/data; create tablespace spacewalk datafile '/u01/app/oracle/oradata/orcl/spacewalk.dbf' size 10G autoextend on; Create the database user spacewalk (or use some other schema name) in sqlplus. example : create user spacewalk identified by spacewalk; grant connect, resource to spacewalk; grant create table, create trigger, create synonym, create view, alter session to spacewalk; grant unlimited tablespace to spacewalk; alter user spacewalk default tablespace spacewalk; 4) Spacewalk installation and configuration Spacewalk server requires an Oracle Linux 6 x86-64 system. Clients can be Oracle Linux 5 or 6, both 32- and 64bit. The server is only supported on OL6/64bit. The easiest way to get started is to do a 'Minimal' install of Oracle Linux on a server and configure the yum repository to include the spacewalk repo from public-yum. Once you have a system with a minimal install, modify your yum repo to include the spacewalk repo. Example : edit /etc/yum.repos.d/public-yum-ol.repo and add the following lines at the end of the file : [spacewalk] name=spacewalk baseurl=http://public-yum.oracle.com/repo/OracleLinux/OL6/spacewalk20/server/$basearch/ gpgkey=http://public-yum.oracle.com/RPM-GPG-KEY-oracle-ol6 gpgcheck=1 enabled=1 Install the following pre-requisite packages on your spacewalk server : oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-basic-11.2.0.3.0-1.x86_64 rpm -ivh oracle-instantclient11.2-sqlplus-11.2.0.3.0-1.x86_64 The above RPMs can be found on the Oracle Technology Network website : http://www.oracle.com/technetwork/topics/linuxx86-64soft-092277.html As the root user, configure the library path to include the Oracle Instant Client libraries : cd /etc/ld.so.conf.d echo /usr/lib/oracle/11.2/client64/lib oracle-instantclient11.2.conf ldconfig Install spacewalk : # yum install spacewalk-oracle The above yum command should download and install all required packages to run spacewalk on your local server. | NOTE : if you did a full, desktop or workstation installation, | you have to remove the JTA package | BEFORE installing spacewalk-oracle (rpm -e --nodeps jta) Once the installation completes, simply run the spacewalk configuration tool and you are all set. (make sure to run the command with the 2 arguments) spacewalk-setup --disconnected --external-db Answer the questions during the setup, ensure you provide the current database user (example : spacewalk) and password (example : spacewalk) and database server hostname (the standard hostname of the server on which you have deployed the Oracle database) At the end of the setup script, your spacewalk server should be fully configured and you can log into the web portal. Use your favorite browser to connect to the website : http://[spacewalkserverhostname] The very first action will be to create the main admin account.

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• Unlocking Productivity

  - by Michael Snow

  Unlocking Productivity in Life Sciences with Consolidated Content Management by Joe Golemba, Vice President, Product Management, Oracle WebCenter As life sciences organizations look to become more operationally efficient, the ability to effectively leverage information is a competitive advantage. Whether data mining at the drug discovery phase or prepping the sales team before a product launch, content management can play a key role in developing, organizing, and disseminating vital information. The goal of content management is relatively straightforward: put the information that people need where they can find it. A number of issues can complicate this; information sits in many different systems, each of those systems has its own security, and the information in those systems exists in many different formats. Identifying and extracting pertinent information from mountains of farflung data is no simple job, but the alternative—wasted effort or even regulatory compliance issues—is worse. An integrated information architecture can enable health sciences organizations to make better decisions, accelerate clinical operations, and be more competitive. Unstructured data matters Often when we think of drug development data, we think of structured data that fits neatly into one or more research databases. But structured data is often directly supported by unstructured data such as experimental protocols, reaction conditions, lot numbers, run times, analyses, and research notes. As life sciences companies seek integrated views of data, they are typically finding diverse islands of data that seemingly have no relationship to other data in the organization. Information like sales reports or call center reports can be locked into siloed systems, and unavailable to the discovery process. Additionally, in the increasingly networked clinical environment, Web pages, instant messages, videos, scientific imaging, sales and marketing data, collaborative workspaces, and predictive modeling data are likely to be present within an organization, and each source potentially possesses information that can help to better inform specific efforts. Historically, content management solutions that had 21CFR Part 11 capabilities—electronic records and signatures—were focused mainly on content-enabling manufacturing-related processes. Today, life sciences companies have many standalone repositories, requiring different skills, service level agreements, and vendor support costs to manage them. With the amount of content doubling every three to six months, companies have recognized the need to manage unstructured content from the beginning, in order to increase employee productivity and operational efficiency. Using scalable and secure enterprise content management (ECM) solutions, organizations can better manage their unstructured content. These solutions can also be integrated with enterprise resource planning (ERP) systems or research systems, making content available immediately, in the context of the application and within the flow of the employee’s typical business activity. Administrative safeguards—such as content de-duplication—can also be applied within ECM systems, so documents are never recreated, eliminating redundant efforts, ensuring one source of truth, and maintaining content standards in the organization. Putting it in context Consolidating structured and unstructured information in a single system can greatly simplify access to relevant information when it is needed through contextual search. Using contextual filters, results can include therapeutic area, position in the value chain, semantic commonalities, technology-specific factors, specific researchers involved, or potential business impact. The use of taxonomies is essential to organizing information and enabling contextual searches. Taxonomy solutions are composed of a hierarchical tree that defines the relationship between different life science terms. When overlaid with additional indexing related to research and/or business processes, it becomes possible to effectively narrow down the amount of data that is returned during searches, as well as prioritize results based on specific criteria and/or prior search history. Thus, search results are more accurate and relevant to an employee’s day-to-day work. For example, a search for the word "tissue" by a lab researcher would return significantly different results than a search for the same word performed by someone in procurement. Of course, diverse data repositories, combined with the immense amounts of data present in an organization, necessitate that the data elements be regularly indexed and cached beforehand to enable reasonable search response times. In its simplest form, indexing of a single, consolidated data warehouse can be expected to be a relatively straightforward effort. However, organizations require the ability to index multiple data repositories, enabling a single search to reference multiple data sources and provide an integrated results listing. Security and compliance Beyond yielding efficiencies and supporting new insight, an enterprise search environment can support important security considerations as well as compliance initiatives. For example, the systems enable organizations to retain the relevance and the security of the indexed systems, so users can only see the results to which they are granted access. This is especially important as life sciences companies are working in an increasingly networked environment and need to provide secure, role-based access to information across multiple partners. Although not officially required by the 21 CFR Part 11 regulation, the U.S. Food and Drug Administraiton has begun to extend the type of content considered when performing relevant audits and discoveries. Having an ECM infrastructure that provides centralized management of all content enterprise-wide—with the ability to consistently apply records and retention policies along with the appropriate controls, validations, audit trails, and electronic signatures—is becoming increasingly critical for life sciences companies. Making the move Creating an enterprise-wide ECM environment requires moving large amounts of content into a single enterprise repository, a daunting and risk-laden initiative. The first key is to focus on data taxonomy, allowing content to be mapped across systems. The second is to take advantage new tools which can dramatically speed and reduce the cost of the data migration process through automation. Additional content need not be frozen while it is migrated, enabling productivity throughout the process. The ability to effectively leverage information into success has been gaining importance in the life sciences industry for years. The rapid adoption of enterprise content management, both in operational processes as well as in scientific management, are clear indicators that the companies are looking to use all available data to be better informed, improve decision making, minimize risk, and increase time to market, to maintain profitability and be more competitive. As more and more varieties and sources of information are brought under the strategic management umbrella, the ability to divine knowledge from the vast pool of information is increasingly difficult. Simple search engines and basic content management are increasingly unable to effectively extract the right information from the mountains of data available. By bringing these tools into context and integrating them with business processes and applications, we can effectively focus on the right decisions that make our organizations more profitable. More Information Oracle will be exhibiting at DIA 2012 in Philadelphia on June 25-27. Stop by our booth Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} (#2825) to learn more about the advantages of a centralized ECM strategy and see the Oracle WebCenter Content solution, our 21 CFR Part 11 compliant content management platform.

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• Can Google Employees See My Saved Google Chrome Passwords?

  - by Jason Fitzpatrick

  Storing your passwords in your web browser seems like a great time saver, but are the passwords secure and inaccessible to others (even employees of the browser company) when squirreled away? Today’s Question & Answer session comes to us courtesy of SuperUser—a subdivision of Stack Exchange, a community-driven grouping of Q&A web sites. The Question SuperUser reader MMA is curious if Google employees have (or could have) access to the passwords he stores in Google Chrome: I understand that we are really tempted to save our passwords in Google Chrome. The likely benefit is two fold, You don’t need to (memorize and) input those long and cryptic passwords. These are available wherever you are once you log in to your Google account. The last point sparked my doubt. Since the password is available anywhere, the storage must in some central location, and this should be at Google. Now, my simple question is, can a Google employee see my passwords? Searching over the Internet revealed several articles/messages. Do you save passwords in Chrome? Maybe you should reconsider: Talks about your passwords being stolen by someone who has access to your computer account. Nothing mentioned about the central storage security and vulnerability. There is even a response from Chrome browser security tech lead about the first issue. Chrome’s insane password security strategy: Mostly along the same line. You can steal password from somebody if you have access to the computer account. How to Steal Passwords Saved in Google Chrome in 5 Simple Steps: Teaches you how to actually perform the act mentioned in the previous two when you have access to somebody else’s account. There are many more (including this one at this site), mostly along the same line, points, counter-points, huge debates. I refrain from mentioning them here, simply carry a search if you want to find them. Coming back to my original query, can a Google employee see my password? Since I can view the password using a simple button, definitely they can be unhashed (decrypted) even if encrypted. This is very different from the passwords saved in Unix-like OS’s where the saved password can never be seen in plain text. They use a one-way encryption algorithm to encrypt your passwords. This encrypted password is then stored in the passwd or shadow file. When you attempt to login, the password you type in is encrypted again and compared with the entry in the file that stores your passwords. If they match, it must be the same password, and you are allowed access. Thus, a superuser can change my password, can block my account, but he can never see my password. So are his concerns well founded or will a little insight dispel his worry? The Answer SuperUser contributor Zeel helps put his mind at ease: Short answer: No* Passwords stored on your local machine can be decrypted by Chrome, as long as your OS user account is logged in. And then you can view those in plain text. At first this seems horrible, but how did you think auto-fill worked? When that password field gets filled in, Chrome must insert the real password into the HTML form element – or else the page wouldn’t work right, and you could not submit the form. And if the connection to the website is not over HTTPS, the plain text is then sent over the internet. In other words, if chrome can’t get the plain text passwords, then they are totally useless. A one way hash is no good, because we need to use them. Now the passwords are in fact encrypted, the only way to get them back to plain text is to have the decryption key. That key is your Google password, or a secondary key you can set up. When you sign into Chrome and sync the Google servers will transmit the encrypted passwords, settings, bookmarks, auto-fill, etc, to your local machine. Here Chrome will decrypt the information and be able to use it. On Google’s end all that info is stored in its encrpyted state, and they do not have the key to decrypt it. Your account password is checked against a hash to log in to Google, and even if you let chrome remember it, that encrypted version is hidden in the same bundle as the other passwords, impossible to access. So an employee could probably grab a dump of the encrypted data, but it wouldn’t do them any good, since they would have no way to use it.* So no, Google employees can not** access your passwords, since they are encrypted on their servers. * However, do not forget that any system that can be accessed by an authorized user can be accessed by an unauthorized user. Some systems are easier to break than other, but none are fail-proof. . . That being said, I think I will trust Google and the millions they spend on security systems, over any other password storage solution. And heck, I’m a wimpy nerd, it would be easier to beat the passwords out of me than break Google’s encryption. ** I am also assuming that there isn’t a person who just happens to work for Google gaining access to your local machine. In that case you are screwed, but employment at Google isn’t actually a factor any more. Moral: Hit Win + L before leaving machine. While we agree with zeel that it’s a pretty safe bet (as long as your computer is not compromised) that your passwords are in fact safe while stored in Chrome, we prefer to encrypt all our logins and passwords in a LastPass vault. Have something to add to the explanation? Sound off in the the comments. Want to read more answers from other tech-savvy Stack Exchange users? Check out the full discussion thread here.     

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