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• Building The Right SharePoint Team For Your Organization

  - by Mark Rackley

  I see the question posted fairly often asking what kind SharePoint team an organization should have. How many people do I need? What roles do I need to fill? What is best for my organization? Well, just like every other answer in SharePoint, the correct answer is “it depends”. Do you ever get sick of hearing that??? I know I do… So, let me give you my thoughts and opinions based upon my experience and what I’ve seen and let you come to your own conclusions. What are the possible SharePoint roles? I guess the first thing you need to understand are the different roles that exist in SharePoint (and their are LOTS). Remember, SharePoint is a massive beast and you will NOT find one person who can do it all. If you are hoping to find that person you will be sorely disappointed. For the most part this is true in SharePoint 2007 and 2010. However, generally things are improved in 2010 and easier for junior individuals to grasp. SharePoint Administrator The absolutely positively only role that you should not be without no matter the size of your organization or SharePoint deployment is a SharePoint administrator. These guys are essential to keeping things running and figuring out what’s wrong when things aren’t running well. These unsung heroes do more before 10 am than I do all day. The bad thing is, when these guys are awesome, you don’t even know they exist because everything is running so smoothly. You should definitely invest some time and money here to make sure you have some competent if not rockstar help. You need an admin who truly loves SharePoint and will go that extra mile when necessary. Let me give you a real world example of what I’m talking about: We have a rockstar admin… and I’m sure she’s sick of my throwing her name around so she’ll just have to live with remaining anonymous in this post… sorry Lori… Anyway! A couple of weeks ago our Server teams came to us and said Hi Lori, I’m finalizing the MOSS servers and doing updates that require a restart; can I restart them? Seems like a harmless request from your server team does it not? Sure, go ahead and apply the patches and reboot during our scheduled maintenance window. No problem? right? Sounded fair to me… but no…. not to our fearless SharePoint admin… I need a complete list of patches that will be applied. There is an update that is out there that will break SharePoint… KB973917 is the patch that has been shown to cause issues. What? You mean Microsoft released a patch that would actually adversely affect SharePoint? If we did NOT have a rockstar admin, our server team would have applied these patches and then when some problem occurred in SharePoint we’d have to go through the fun task of tracking down exactly what caused the issue and resolve it. How much time would that have taken? If you have a junior SharePoint admin or an admin who’s not out there staying on top of what’s going on you could have spent days tracking down something so simple as applying a patch you should not have applied. I will even go as far to say the only SharePoint rockstar you NEED in your organization is a SharePoint admin. You can always outsource really complicated development projects or bring in a rockstar contractor every now and then to make sure you aren’t way off track in other areas. For your day-to-day sanity and to keep SharePoint running smoothly, you need an awesome Admin. Some rockstars in this category are: Ben Curry, Mike Watson, Joel Oleson, Todd Klindt, Shane Young, John Ferringer, Sean McDonough, and of course Lori Gowin. SharePoint Developer Another essential role for your SharePoint deployment is a SharePoint developer. Things do start to get a little hazy here and there are many flavors of “developers”. Are you writing custom code? using SharePoint Designer? What about SharePoint Branding?  Are all of these considered developers? I would say yes. Are they interchangeable? I’d say no. Development in SharePoint is such a large beast in itself. I would say that it’s not so large that you can’t know it all well, but it is so large that there are many people who specialize in one particular category. If you are lucky enough to have someone on staff who knows it all well, you better make sure they are well taken care of because those guys are ready-made to move over to a consulting role and charge you 3 times what you are probably paying them. :) Some of the all-around rockstars are Eric Shupps, Andrew Connell (go Razorbacks), Rob Foster, Paul Schaeflein, and Todd Bleeker SharePoint Power User/No-Code Solutions Developer These SharePoint Swiss Army Knives are essential for quick wins in your organization. These people can twist the out-of-the-box functionality to make it do things you would not even imagine. Give these guys SharePoint Designer, jQuery, InfoPath, and a little time and they will create views, dashboards, and KPI’s that will blow your mind away and give your execs the “wow” they are looking for. Not only can they deliver that wow factor, but they can mashup, merge, and really help make your SharePoint application usable and deliver an overall better user experience. Before you hand off a project to your SharePoint Custom Code developer, let one of these rockstars look at it and show you what they can do (in probably less time). I would say the second most important role you can fill in your organization is one of these guys. Rockstars in this category are Christina Wheeler, Laura Rogers, Jennifer Mason, and Mark Miller SharePoint Developer – Custom Code If you want to really integrate SharePoint into your legacy systems, or really twist it and make it bend to your will, you are going to have to open up Visual Studio and write some custom code.  Remember, SharePoint is essentially just a big, huge, ginormous .NET application, so you CAN write code to make it do ANYTHING, but do you really want to spend the time and effort to do so? At some point with every other form of SharePoint development you are going to run into SOME limitation (SPD Workflows is the big one that comes to mind). If you truly want to knock down all the walls then custom development is the way to go. PLEASE keep in mind when you are looking for a custom code developer that a .NET developer does NOT equal a SharePoint developer. Just SOME of the things these guys write are: Custom Workflows Custom Web Parts Web Service functionality Import data from legacy systems Export data to legacy systems Custom Actions Event Receivers Service Applications (2010) These guys are also the ones generally responsible for packaging everything up into solution packages (you are doing that, right?). Rockstars in this category are Phil Wicklund, Christina Wheeler, Geoff Varosky, and Brian Jackett. SharePoint Branding “But it LOOKS like SharePoint!” Somebody call the WAAAAAAAAAAAAHMbulance…   Themes, Master Pages, Page Layouts, Zones, and over 2000 styles in CSS.. these guys not only have to be comfortable with all of SharePoint’s quirks and pain points when branding, but they have to know it TWICE for publishing and non-publishing sites.  Not only that, but these guys really need to have an eye for graphic design and be able to translate the ramblings of business into something visually stunning. They also have to be comfortable with XSLT, XML, and be able to hand off what they do to your custom developers for them to package as solutions (which you are doing, right?). These rockstars include Heater Waterman, Cathy Dew, and Marcy Kellar SharePoint Architect SharePoint Architects are generally SharePoint Admins or Developers who have moved into more of a BA role? Is that fair to say? These guys really have a grasp and understanding for what SharePoint IS and what it can do. These guys help you structure your farms to meet your needs and help you design your applications the correct way. It’s always a good idea to bring in a rockstar SharePoint Architect to do a sanity check and make sure you aren’t doing anything stupid.  Most organizations probably do not have a rockstar architect on staff. These guys are generally brought in at the deployment of a farm, upgrade of a farm, or for large development projects. I personally also find architects very useful for sitting down with the business to translate their needs into what SharePoint can do. A good architect will be able to pick out what can be done out-of-the-box and what has to be custom built and hand those requirements to the development Staff. Architects can generally fill in as an admin or a developer when needed. Some rockstar architects are Rick Taylor, Dan Usher, Bill English, Spence Harbar, Neil Hodgkins, Eric Harlan, and Bjørn Furuknap. Other Roles / Specialties On top of all these other roles you also get these people who specialize in things like Reporting, BDC (BCS in 2010), Search, Performance, Security, Project Management, etc... etc... etc... Again, most organizations will not have one of these gurus on staff, they’ll just pay out the nose for them when they need them. :) SharePoint End User Everyone else in your organization that touches SharePoint falls into this category. What they actually DO in SharePoint is determined by your governance and what permissions you give these guys. Hopefully you have these guys on a fairly short leash and are NOT giving them access to tools like SharePoint Designer. Sadly end users are the ones who truly make your deployment a success by using it, but are also your biggest enemy in breaking it.  :)  We love you guys… really!!! Okay, all that’s fine and dandy, but what should MY SharePoint team look like? It depends! Okay… Are you just doing out of the box team sites with no custom development? Then you are probably fine with a great Admin team and a great No-Code Solution Development team. How many people do you need? Depends on how busy you can keep them. Sorry, can’t answer the question about numbers without knowing your specific needs. I can just tell you who you MIGHT need and what they will do for you. I’ll leave you with what my ideal SharePoint Team would look like for a particular scenario: Farm / Organization Structure Dev, QA, and 2 Production Farms. 5000 – 10000 Users Custom Development and Integration with legacy systems Team Sites, My Sites, Intranet, Document libraries and overall company collaboration Team Rockstar SharePoint Administrator 2-3 junior SharePoint Administrators SharePoint Architect / Lead Developer 2 Power User / No-Code Solution Developers 2-3 Custom Code developers Branding expert With a team of that size and skill set, they should be able to keep a substantial SharePoint deployment running smoothly and meet your business needs. This does NOT mean that you would not need to bring in contract help from time to time when you need an uber specialist in one area. Also, this team assumes there will be ongoing development for the life of your SharePoint farm. If you are just going to be doing sporadic custom development, it might make sense to partner with an awesome firm that specializes in that sort of work (I can give you the name of a couple if you are interested).  Again though, the size of your team depends on the number of requests you are receiving and how much active deployment you are doing. So, don’t bring in a team that looks like this and then yell at me because they are sitting around with nothing to do or are so overwhelmed that nothing is getting done. I do URGE you to take the proper time to asses your needs and determine what team is BEST for your organization. Also, PLEASE PLEASE PLEASE do not skimp on the talent. When it comes to SharePoint you really do get what you pay for when it comes to employees, contractors, and software.  SharePoint can become absolutely critical to your business and because you skimped on hiring a developer he created a web part that brings down the farm because he doesn’t know what he’s doing, or you hire an admin who thinks it’s fine to stick everything in the same Content Database and then can’t figure out why people are complaining. SharePoint can be an enormous blessing to an organization or it’s biggest curse. Spend the time and money to do it right, or be prepared to spending even more time and money later to fix it.

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• WebSocket and Java EE 7 - Getting Ready for JSR 356 (TOTD #181)

  - by arungupta

  WebSocket is developed as part of HTML 5 specification and provides a bi-directional, full-duplex communication channel over a single TCP socket. It provides dramatic improvement over the traditional approaches of Polling, Long-Polling, and Streaming for two-way communication. There is no latency from establishing new TCP connections for each HTTP message. There is a WebSocket API and the WebSocket Protocol. The Protocol defines "handshake" and "framing". The handshake defines how a normal HTTP connection can be upgraded to a WebSocket connection. The framing defines wire format of the message. The design philosophy is to keep the framing minimum to avoid the overhead. Both text and binary data can be sent using the API. WebSocket may look like a competing technology to Server-Sent Events (SSE), but they are not. Here are the key differences: WebSocket can send and receive data from a client. A typical example of WebSocket is a two-player game or a chat application. Server-Sent Events can only push data data to the client. A typical example of SSE is stock ticker or news feed. With SSE, XMLHttpRequest can be used to send data to the server. For server-only updates, WebSockets has an extra overhead and programming can be unecessarily complex. SSE provides a simple and easy-to-use model that is much better suited. SSEs are sent over traditional HTTP and so no modification is required on the server-side. WebSocket require servers that understand the protocol. SSE have several features that are missing from WebSocket such as automatic reconnection, event IDs, and the ability to send arbitrary events. The client automatically tries to reconnect if the connection is closed. The default wait before trying to reconnect is 3 seconds and can be configured by including "retry: XXXX\n" header where XXXX is the milliseconds to wait before trying to reconnect. Event stream can include a unique event identifier. This allows the server to determine which events need to be fired to each client in case the connection is dropped in between. The data can span multiple lines and can be of any text format as long as EventSource message handler can process it. WebSockets provide true real-time updates, SSE can be configured to provide close to real-time by setting appropriate timeouts. OK, so all excited about WebSocket ? Want to convert your POJOs into WebSockets endpoint ? websocket-sdk and GlassFish 4.0 is here to help! The complete source code shown in this project can be downloaded here. On the server-side, the WebSocket SDK converts a POJO into a WebSocket endpoint using simple annotations. Here is how a WebSocket endpoint will look like: @WebSocket(path="/echo")public class EchoBean { @WebSocketMessage public String echo(String message) { return message + " (from your server)"; }} In this code "@WebSocket" is a class-level annotation that declares a POJO to accept WebSocket messages. The path at which the messages are accepted is specified in this annotation. "@WebSocketMessage" indicates the Java method that is invoked when the endpoint receives a message. This method implementation echoes the received message concatenated with an additional string. The client-side HTML page looks like <div style="text-align: center;"> <form action=""> <input onclick="send_echo()" value="Press me" type="button"> <input id="textID" name="message" value="Hello WebSocket!" type="text"><br> </form></div><div id="output"></div> WebSocket allows a full-duplex communication. So the client, a browser in this case, can send a message to a server, a WebSocket endpoint in this case. And the server can send a message to the client at the same time. This is unlike HTTP which follows a "request" followed by a "response". In this code, the "send_echo" method in the JavaScript is invoked on the button click. There is also a <div> placeholder to display the response from the WebSocket endpoint. The JavaScript looks like: <script language="javascript" type="text/javascript"> var wsUri = "ws://localhost:8080/websockets/echo"; var websocket = new WebSocket(wsUri); websocket.onopen = function(evt) { onOpen(evt) }; websocket.onmessage = function(evt) { onMessage(evt) }; websocket.onerror = function(evt) { onError(evt) }; function init() { output = document.getElementById("output"); } function send_echo() { websocket.send(textID.value); writeToScreen("SENT: " + textID.value); } function onOpen(evt) { writeToScreen("CONNECTED"); } function onMessage(evt) { writeToScreen("RECEIVED: " + evt.data); } function onError(evt) { writeToScreen('<span style="color: red;">ERROR:</span> ' + evt.data); } function writeToScreen(message) { var pre = document.createElement("p"); pre.style.wordWrap = "break-word"; pre.innerHTML = message; output.appendChild(pre); } window.addEventListener("load", init, false);</script> In this code The URI to connect to on the server side is of the format ws://<HOST>:<PORT>/websockets/<PATH> "ws" is a new URI scheme introduced by the WebSocket protocol. <PATH> is the path on the endpoint where the WebSocket messages are accepted. In our case, it is ws://localhost:8080/websockets/echo WEBSOCKET_SDK-1 will ensure that context root is included in the URI as well. WebSocket is created as a global object so that the connection is created only once. This object establishes a connection with the given host, port and the path at which the endpoint is listening. The WebSocket API defines several callbacks that can be registered on specific events. The "onopen", "onmessage", and "onerror" callbacks are registered in this case. The callbacks print a message on the browser indicating which one is called and additionally also prints the data sent/received. On the button click, the WebSocket object is used to transmit text data to the endpoint. Binary data can be sent as one blob or using buffering. The HTTP request headers sent for the WebSocket call are: GET ws://localhost:8080/websockets/echo HTTP/1.1Origin: http://localhost:8080Connection: UpgradeSec-WebSocket-Extensions: x-webkit-deflate-frameHost: localhost:8080Sec-WebSocket-Key: mDbnYkAUi0b5Rnal9/cMvQ==Upgrade: websocketSec-WebSocket-Version: 13 And the response headers received are Connection:UpgradeSec-WebSocket-Accept:q4nmgFl/lEtU2ocyKZ64dtQvx10=Upgrade:websocket(Challenge Response):00:00:00:00:00:00:00:00:00:00:00:00:00:00:00:00 The headers are shown in Chrome as shown below: The complete source code shown in this project can be downloaded here. The builds from websocket-sdk are integrated in GlassFish 4.0 builds. Would you like to live on the bleeding edge ? Then follow the instructions below to check out the workspace and install the latest SDK: Check out the source code svn checkout https://svn.java.net/svn/websocket-sdk~source-code-repository Build and install the trunk in your local repository as: mvn install Copy "./bundles/websocket-osgi/target/websocket-osgi-0.3-SNAPSHOT.jar" to "glassfish3/glassfish/modules/websocket-osgi.jar" in your GlassFish 4 latest promoted build. Notice, you need to overwrite the JAR file. Anybody interested in building a cool application using WebSocket and get it running on GlassFish ? :-) This work will also feed into JSR 356 - Java API for WebSocket. On a lighter side, there seems to be less agreement on the name. Here are some of the options that are prevalent: WebSocket (W3C API, the URL is www.w3.org/TR/websockets though) Web Socket (HTML5 Demos - html5demos.com/web-socket) Websocket (Jenkins Plugin - wiki.jenkins-ci.org/display/JENKINS/Websocket%2BPlugin) WebSockets (Used by Mozilla - developer.mozilla.org/en/WebSockets, but use WebSocket as well) Web sockets (HTML5 Working Group - www.whatwg.org/specs/web-apps/current-work/multipage/network.html) Web Sockets (Chrome Blog - blog.chromium.org/2009/12/web-sockets-now-available-in-google.html) I prefer "WebSocket" as that seems to be most common usage and used by the W3C API as well. What do you use ?

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• John Burke's Weclome to the Applications Strategy Blog

  - by Tony Ouk

  Hi I'm John Burke and I'm the group Vice President of Oracle's Applications Business Unit.  Thanks for stopping by our Applications blog today.  The purpose of this site is to provide you, our customers, with timely, relevant, and balanced information about the state of the applications business, both here at Oracle and industry-wide. So on this site, you'll find information about Oracle's application products, how our customers have used those products to transform their businesses, and general industry trends which might help you craft YOUR applications roadmap.  So right now I'm walking to meet with one of Oracle's development executives.  I also plan to talk to Oracle customers and leading industry analysts.  I plan to provide a complete and balanced view of the total applications landscape.  I hope you check back often and view our updates.

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• Access Insurance Company Wins 2010 Technology Innovation Award at IASA

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance, is blogging from the 2010 IASA Annual Conference and Business Show this week. For the second time in two weeks an Oracle Insurance customer has earned recognition at an insurance industry event for its innovative use of technology to transform their business. Access Insurance Company received the 2010 Technology Innovation Award during the 2010 IASA Annual Conference and Business Show this week in Grapevine, Texas. The company earned the recognition for its "Instant Access" application, which executes all the business rules and processes needed to provide a quote, bind, and issue a policy. CIO Andy Dunn and Tim Reynolds stopped by the Oracle Insurance Booth at IASA to visit with the team, show their award, and share how the platform has provided a strategic advantage to the company and helped it increase revenue by penetrating new markets, increasing market share and improving customer retention. Since implementing Instant Access in 2009 - a platform that leverages both Oracle Insurance Insbridge Rating and Underwriting and Oracle Documaker - the carrier has: Increased policies in force by 22%, from 140,185 to more than 270,000 Grown market share by 4.6% Increased 2009 revenue by 26.5% Increased ratio of policyholders per CSR by 30% Increased its appointed independent producers by 43 percent Now that's true innovation! You can learn more about the company's formula for success by reading Access Insurance Holdings CEO and president Michael McMenamin's interview with Insurance & Technology, Data Mastery Drives Access Insurance's 'Instant Access' Business Technology Platform. Congratulations to Michael, Andy, Tim and the entire team at Access Insurance on this well deserved honor - and for your role as a technology leader for the industry. Helen Pitts is senior product marketing manager for Oracle Insurance.

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• Last week I was presented with a Microsoft MVP award in Virtual Machines – time to thank all who hel

  - by Liam Westley

  MVP in Virtual Machines Last week, on 1st April, I received an e-mail from Microsoft letting me know that I had been presented with a 2010 Microsoft® MVP Award for outstanding contributions in Virtual Machine technical communities during the past year.   It was an honour to be nominated, and is a great reflection on the vibrancy of the UK user group community which made this possible. Virtualisation for developers, not just IT Pros I consider it a special honour as my expertise in virtualisation is as a software developer utilising virtual machines to aid my software development, rather than an IT Pro who manages data centre and network infrastructure.  I’ve been on a minor mission over the past few years to enthuse developers in a topic usually seen as only for network admins, but which can make their life a whole lot easier once understood properly. Continuous learning is fun In 1676, the scientist Isaac Newton, in a letter to Robert Hooke used the phrase (http://www.phrases.org.uk/meanings/268025.html) ‘If I have seen a little further it is by standing on the shoulders of Giants’ I’m a nuclear physicist by education, so I am more than comfortable that any knowledge I have is based on the work of others.  Although far from a science, software development and IT is equally built upon the work of others. It’s one of the reasons I despise software patents. So in that sense this MVP award is a result of all the great minds that have provided virtualisation solutions for me to talk about.  I hope that I have always acknowledged those whose work I have used when blogging or giving presentations, and that I have executed my responsibility to share any knowledge gained as widely as possible. Thanks to all those who helped – a big thanks to the UK user group community I reckon this journey started in 2003 when I started attending a user group called the London .Net Users Group (http://www.dnug.org.uk) started by a nice chap called Ian Cooper. The great thing about Ian was that he always encouraged non professional speakers to take the stage at the user group, and my first ever presentation was on 30th September 2003; SQL Server CE 2.0 and the.NET Compact Framework. In 2005 Ian Cooper was on the committee for the first DeveloperDeveloperDeveloper! day, the free community conference held at Microsoft’s UK HQ in Thames Valley park in Reading.  He encouraged me to take part and so on 14th May 2005 I presented a talk previously given to the London .Net User Group on Simplifying access to multiple DB providers in .NET.  From that point on I definitely had the bug; presenting at DDD2, DDD3, groking at DDD4 and SQLBits I and after a break, DDD7, DDD Scotland and DDD8.  What definitely made me keen was the encouragement and infectious enthusiasm of some of the other DDD organisers; Craig Murphy, Barry Dorrans, Phil Winstanley and Colin Mackay. During the first few DDD events I met the Dave McMahon and Richard Costall from NxtGenUG who made it easy to start presenting at their user groups.  Along the way I’ve met a load of great user group organisers; Guy Smith-Ferrier of the .Net Developer Network, Jimmy Skowronski of GL.Net and the double act of Ray Booysen and Gavin Osborn behind what was Vista Squad and is now Edge UG. Final thanks to those who suggested virtualisation as a topic ... Final thanks have to go the people who inspired me to create my Virtualisation for Developers talk.  Toby Henderson (@holytshirt) ensured I took notice of Sun’s VirtualBox, Peter Ibbotson for being a fine sounding board at the Kew Railway over quite a few Adnam’s Broadside and to Guy Smith-Ferrier for allowing his user group to be the guinea pigs for the talk before it was seen at DDD7.  Thanks to all of you I now know much more about virtualisation than I would have thought possible and it continues to be great fun. Conclusion If this was an academy award acceptance speech I would have been cut off after the first few paragraphs, so well done if you made it this far.  I’ll be doing my best to do justice to the MVP award and the UK community.  I’m fortunate in having a new employer who considers presenting at user groups as a good thing, so don’t expect me to stop any time soon. If you’ve never seen me in action, then you can view the original DDD7 Virtualisation for Developers presentation (filmed by the Microsoft Channel 9 team) as part of the full DDD7 video list here, http://www.craigmurphy.com/blog/?p=1591.  Also thanks to Craig Murphy’s fine video work you can also view my latest DDD8 presentation on Commercial Software Development, here, http://vimeo.com/9216563 P.S. If I’ve missed anyone out, do feel free to lambast me in comments, it’s your duty.

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• Queued Loadtest to remove Concurrency issues using Shared Data Service in OpenScript

  - by stefan.thieme(at)oracle.com

  Queued Processing to remove Concurrency issues in Loadtest ScriptsSome scripts act on information returned by the server, e.g. act on first item in the returned list of pending tasks/actions. This may lead to concurrency issues if the virtual users simulated in a load test scenario are not synchronized in some way.As the load test cases should be carried out in a comparable and straight forward manner simply cancel a transaction in case a collision occurs is clearly not an option. In case you increase the number of virtual users this approach would lead to a high number of requests for the early steps in your transaction (e.g. login, retrieve list of action points, assign an action point to the virtual user) but later steps would be rarely visited successfully or at all, depending on the application logic.A way to tackle this problem is to enqueue the virtual users in a Shared Data Service queue. Only the first virtual user in this queue will be allowed to carry out the critical steps (retrieve list of action points, assign an action point to the virtual user) in your transaction at any one time.Once a virtual user has passed the critical path it will dequeue himself from the head of the queue and continue with his actions. This does theoretically allow virtual users to run in parallel all steps of the transaction which are not part of the critical path.In practice it has been seen this is rarely the case, though it does not allow adding more than N users to perform a transaction without causing delays due to virtual users waiting in the queue. N being the time of the total transaction divided by the sum of the time of all critical steps in this transaction.While this problem can be circumvented by allowing multiple queues to act on individual segments of the list of actions, e.g. per country filter, ends with 0..9 filter, etc.This would require additional handling of these additional queues of slots for the virtual users at the head of the queue in order to maintain the mutually exclusive access to the first element in the list returned by the server at any one time of the load test. Such an improved handling of multiple queues and/or multiple slots is above the subject of this paper.Shared Data Services Pre-RequisitesStart WebLogic Server to host Shared Data ServicesYou will have to make sure that your WebLogic server is installed and started. Shared Data Services may not work if you installed only the minimal installation package for OpenScript. If however you installed the default package including OLT and OTM, you may follow the instructions below to start and verify WebLogic installation.To start the WebLogic Server deployed underneath of Oracle Load Testing and/or Oracle Test Manager you can go to your Start menu, Oracle Application Testing Suite and select the Restart Oracle Application Testing Suite Application Service entry from the Tools submenu.To verify the service has been started you can run the Microsoft Management Console for Services by Selecting Run from the Start Menu and entering services.msc. Look for the entry that reads Oracle Application Testing Suite Application Service, once it has changed it status from Starting to Started you can proceed to verify the login. Please note that this may take several minutes, I would say up to 10 minutes depending on the strength of your CPU horse-power.Verify WebLogic Server user credentialsYou will have to make sure that your WebLogic Server is installed and started. Next open the Oracle WebLogic Server Adminstration Console on http://localhost:8088/console.It may take a while until the application is deployed and started. It may display the following until the Administration Console has been deployed on the fly.Afterwards you can login using the username oats and the password that you selected during install time for your Application Testing Suite administrative purposes.This will bring up the Home page of you WebLogic Server. You have actually verified that you are able to login with these credentials already. However if you want to check the details, navigate to Security Realms, myrealm, Users and Groups tab.Here you could add users to your WebLogic Server which could be used in the later steps. Details on the Groups required for such a custom user to work are exceeding this quick overview and have to be selected with the WebLogic Server Adminstration Guide in mind.Shared Data Services pre-requisites for Load testingOpenScript Preferences have to be set to enable Encryption and provide a default Shared Data Service Connection for Playback.These are pre-requisites you want to use for load testing with Shared Data Services.Please note that the usage of the Connection Parameters (individual directive in the script) for Shared Data Services did not playback reliably in the current version 9.20.0370 of Oracle Load Testing (OLT) and encryption of credentials still seemed to be mandatory as well.General Encryption settingsSelect OpenScript Preferences from the View menu and navigate to the General, Encryption entry in the tree on the left. Select the Encrypt script data option from the list and enter the same password that you used for securing your WebLogic Server Administration Console.Enable global shared data access credentialsSelect OpenScript Preferences from the View menu and navigate to the Playback, Shared Data entry in the tree on the left. Enable the global shared data access credentials and enter the Address, User name and Password determined for your WebLogic Server to host Shared Data Services.Please note, that you may want to replace the localhost in Address with the hosts realname in case you plan to run load tests with Loadtest Agents running on remote systems.Queued Processing of TransactionsEnable Shared Data Services Module in Script PropertiesThe Shared Data Services Module has to be enabled for each Script that wants to employ the Shared Data Service Queue functionality in OpenScript. It can be enabled under the Script menu selecting Script Properties. On the Script Properties Dialog select the Modules section and check Shared Data to enable Shared Data Service Module for your script. Checking the Shared Data Services option will effectively add a line to your script code that adds the sharedData ScriptService to your script class of IteratingVUserScript.@ScriptService oracle.oats.scripting.modules.sharedData.api.SharedDataService sharedData;Record your scriptRecord your script as usual and then add the following things for Queue handling in the Initialize code block, before the first step and after the last step of your critical path and in the Finalize code block.The java code to be added at individual locations is explained in the following sections in full detail.Create a Shared Data Queue in InitializeTo create a Shared Data Queue go to the Java view of your script and enter the following statements to the initialize() code block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);This will create an instantiation of the Shared Data Queue object named queueA which is maintained for upto 120 minutes.If you want to use the code for multiple scripts, make sure to use a different queue name for each one here and in the subsequent steps. You may even consider to use a dynamic queueName based on filters of your result list being concurrently accessed.Prepare a unique id for each IterationIn order to keep track of individual virtual users in our queue we need to create a unique identifier from the virtual user id and the used username right after retrieving the next record from our databank file.getDatabank("Usernames").getNextDatabankRecord();getVariables().set("usernameValue1","VU_{{@vuid}}_{{@iterationnum}}_{{db.Usernames.Username}}_{{@timestamp}}_{{@random(10000)}}");String usernameValue = getVariables().get("usernameValue1");info("Now running virtual user " + usernameValue);As you can see from the above code block, we have set the OpenScript variable usernameValue1 to VU_{{@vuid}}_{{@iterationnum}}_{{db.Usernames.Username}}_{{@timestamp}}_{{@random(10000)}} which is a concatenation of the virtual user id and the iterationnumber for general uniqueness; as well as the username from our databank, the timestamp and a random number for making it further unique and ease spotting of errors.Not all of these fields are actually required to make it really unique, but adding the queue name may also be considered to help troubleshoot multiple queues.The value is then retrieved with the getVariables.get() method call and assigned to the usernameValue String used throughout the script.Please note that moving the getDatabank("Usernames").getNextDatabankRecord(); call to the initialize block was later considered to remove concurrency of multiple virtual users running with the same userid and therefor accessing the same "My Inbox" in step 6. This will effectively give each virtual user a userid from the databank file. Make sure you have enough userids to remove this second hurdle.Enqueue and attend Queue before Critical PathTo maintain the right order of virtual users being allowed into the critical path of the transaction the following pseudo step has to be added in front of the first critical step. In the case of this example this is right in front of the step where we retrieve the list of actions from which we select the first to be assigned to us.beginStep("[0] Waiting in the Queue", 0);{info("Enqueued virtual user " + usernameValue + " at the end of queueA");sharedData.offerLast("queueA", usernameValue);info("Wait until the user is the first in queueA");String queueValue1 = null;do {// we wait for at least 0.7 seconds before we check the head of the// queue. This is the time it takes one user to move through the// critical path, i.e. pass steps [5] Enter country and [6] Assign// to meThread.sleep(700);queueValue1 = (String) sharedData.peekFirst("queueA");info("The first user in queueA is currently: '" + queueValue1 + "' " + queueValue1.getClass() + " length " + queueValue1.length() );info("The current user is '"+ usernameValue + "' " + usernameValue.getClass() + " length " + usernameValue.length() + ": indexOf " + usernameValue.indexOf(queueValue1) + " equals " + usernameValue.equals(queueValue1) );} while ( queueValue1.indexOf(usernameValue) < 0 );info("Now the user is the first in queueA");}endStep();This will enqueue the username to the tail of our Queue. It will will wait for at least 700 milliseconds, the time it takes for one user to exit the critical path and then compare the head of our queue with it's username. This last step will be repeated while the two are not equal (indexOf less than zero). If they are equal the indexOf will yield a value of zero or larger and we will perform the critical steps.Dequeue after Critical PathAfter the virtual user has left the critical path and complete its last step the following code block needs to dequeue the virtual user. In the case of our example this is right after the action has been actually assigned to the virtual user. This will allow the next virtual user to retrieve the list of actions still available and in turn let him make his selection/assignment.info("Get and remove the current user from the head of queueA");String pollValue1 = (String) sharedData.pollFirst("queueA");The current user is removed from the head of the queue. The next one will now be able to match his username against the head of the queue.Clear and Destroy Queue for FinishWhen the script has completed, it should clear and destroy the queue. This code block can be put in the finish block of your script and/or in a separate script in order to clear and remove the queue in case you have spotted an error or want to reset the queue for some reason.info("Clear queueA");sharedData.clearQueue("queueA");info("Destroy queueA");sharedData.destroyQueue("queueA");The users waiting in queueA are cleared and the queue is destroyed. If you have scripts still executing they will be caught in a loop.I found it better to maintain a separate Reset Queue script which contained only the following code in the initialize() block. I use to call this script to make sure the queue is cleared in between multiple Loadtest runs. This script could also even be added as the first in a larger scenario, which would execute it only once at very start of the Loadtest and make sure the queues do not contain any stale entries.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);info("Clear queueA");sharedData.clearQueue("queueA");This will create a Shared Data Queue instance of queueA and clear all entries from this queue.Monitoring QueueWhile creating the scripts it was useful to monitor the contents, i.e. the current first user in the Queue. The following code block will make sure the Shared Data Queue is accessible in the initialize() block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);In the run() block the following code will continuously monitor the first element of the Queue and write an informational message with the current username Value to the Result window.info("Monitor the first users in queueA");String queueValue1 = null;do {queueValue1 = (String) sharedData.peekFirst("queueA");if (queueValue1 != null)info("The first user in queueA is currently: '" + queueValue1 + "' " + queueValue1.getClass() + " length " + queueValue1.length() );} while ( true );This script can be run from OpenScript parallel to a loadtest performed by the Oracle Load Test.However it is not recommend to run this in a production loadtest as the performance impact is unknown. Accessing the Queue's head with the peekFirst() method has been reported with about 2 seconds response time by both OpenScript and OTL. It is advised to log a Service Request to see if this could be lowered in future releases of Application Testing Suite, as the pollFirst() and even offerLast() writing to the tail of the Queue usually returned after an average 0.1 seconds.Debugging QueueWhile debugging the scripts the following was useful to remove single entries from its head, i.e. the current first user in the Queue. The following code block will make sure the Shared Data Queue is accessible in the initialize() block.info("Create queueA with life time of 120 minutes");sharedData.createQueue("queueA", 120);In the run() block the following code will remove the first element of the Queue and write an informational message with the current username Value to the Result window.info("Get and remove the current user from the head of queueA");String pollValue1 = (String) sharedData.pollFirst("queueA");info("The first user in queueA was currently: '" + pollValue1 + "' " + pollValue1.getClass() + " length " + pollValue1.length() );ReferencesOracle Functional Testing OpenScript User's Guide Version 9.20 [E15488-05]Chapter 17 Using the Shared Data Modulehttp://download.oracle.com/otn/nt/apptesting/oats-docs-9.21.0030.zipOracle Fusion Middleware Oracle WebLogic Server Administration Console Online Help 11g Release 1 (10.3.4) [E13952-04]Administration Console Online Help - Manage users and groupshttp://download.oracle.com/docs/cd/E17904_01/apirefs.1111/e13952/taskhelp/security/ManageUsersAndGroups.htm

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• On SQL Developer and TNSNAMES.ORA

  - by thatjeffsmith

  Tnsnames.ora [DOCS] is a configuration file for SQL*Net that describes the network service names for the databases in your organization. Basically, it tells Oracle applications how to find your databases. This post is just a quick overview on how to get SQL Developer to ‘see’ this file and define a connection. There’s only a single prerequisite for having SQL Devleoper setup such that it can use TNSNAMES to connect: You have somewhere a tnsnames.ora file You don’t need a client, instant or otherwise, on your machine. You just need the file. Now, if you DO you have a client or HOME on your machine, SQL Developer will look for those and find the tnsnames file for you. IF we can’t find it at the usual places, you can simply tell us where it is via this preference: On the Database – Advanced page Once you’ve done this, assuming you have a file (or 10) in that directory, we’ll read it, parse it, and list the entries in the connection dialog. The File(s) That’s right, files. Just like SQL*Plus, we’ll read any file that starts with ‘tnsnames’ – that includes files you’ve renamed to .bak or .old. Kris talks about that more here. I have just the one, which is all I need anyway. There we go! Defining the Connection Just set the connection type to TNS. This is a lot easier to do than manually defining the connections – esp as they’re likely to frequently change in ‘the real world.’ No Client or Home Required That’s right. You don’t need an Oracle Client or $ORACLE_HOME to have SQL Developer see and read a TNS file. Just so you know I’m not cheating… SQL Dev doesn’t know which client to use and won’t use it even if it DID know… I’m able to define a new connection AND connect with these preferences ON|OFF.

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• Start a Mapping or Process Flow from OWB Browser

  - by Dong Ruirong

  Basically, we start a Mapping or Process Flow from Oracle Warehouse Builder (OWB) Design Client. But actually we can also start a Mapping or Process Flow from OWB Browser. This paper will introduce the Start Report first and then introduce how to start/rerun a Mapping or Process Flow from OWB Browser. Start Report Start Report is used to start an execution of a Mapping or Process Flow. So there are two kinds of Start Report: Mapping Start Report (See Figure 1) and Process Flow Start Report (See Figure 2). Start Report shows the Mapping or Process Flow identification properties, including latest deployment and latest execution, lists all execution parameters for the Mapping or Process Flow, which were specified by the latest deployment, and assigns parameter default values from the latest deployment specification. You can do a couple of things from Start Report: Sort execution parameters on name, category. Table 1 lists all parameters of a Mapping. Table 2 lists all parameters of a Process Flow. Change values of any input parameter where permitted. For some parameters, selection lists are provided. For example, Mapping’s parameter Audit Level has a selection list. Reset all parameter settings to their default values. Apply basic validation to parameter values before starting an execution. Start the Mapping or Process Flow, which means it is executed immediately. Navigate to Deployment Report for latest deployment details of the Mapping or Process Flow. Navigate to Execution Job Report for latest execution of current Mapping or Process Flow Link to on-link help Warehouse Report Page, Deployment Report, Execution Report, Execution Schedule Report and Execution Summary Report. Figure 1 Mapping Start Report Table 1 Execution Parameters and default values for a Mapping Category Name Mode Input Value System Audit Level In Error Details System Bulk Size In 1000 System Commit Frequency In 1000 System EXECUTE_RESUME_TASK In FALSE System FORCE_RESUME_OPTION In FALSE System Max No of Errors In 50 System NUMBER_OF_TIMES_TO_RETRY In 2 System Operating Mode In Set Based Fail Over to Row Based System PARALLEL_LEVEL In 0 System Procedure Name In main System Purge Group In WB Figure 2 Process Flow Start Report Table 2 Execution Parameters and default values for a Process Flow Category Name Mode Input Value System EVAL_LOCATION In   System Item Key In-Out   System Item Type In PFPKG_1 Start a Mapping or Process Flow To navigate to Start Report, it’s better to login OWB Browser with Control Center option; if not, after logging in OWB Browser, go to Control Center first. Then you can follow the ways introduced in this section to navigate to Start Report. One more thing you need to pay attention to is that you are not allowed to deploy any Mappings and Process Flows from OWB Browser as it’s not supported. So it’s necessary to deploy the Mappings and Process Flows first before starting them from OWB Browser. If you have deployed a Mapping or Process Flow but have not started it, please navigate from Object Summary Report or Deployment Schedule Report to Start Report. 1. Navigating from Object Summary Report to Start Report Open the Object Summary Report to see all deployed Mappings and Process Flows. Click the Mapping Name or Process Flow Name link to see its Deployment Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. 2. Navigating from Deployment Schedule Report to Start Report Open the Deployment Schedule Report to see deployment details of Mapping and Process Flow. Expand the project trees to find the deployed Mappings and Process Flows. Click the Mapping Name or Process Flow Name link to see its Deployment Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. Re-run a Mapping or Process Flow If you have executed a Mapping or Process Flow, you can navigate from Object Summary Report, Deployment Schedule Report, Execution Summary Report or Execution Schedule Report to Start Report. 1. Navigating from the Execution Summary Report to Start Report Open the Execution Summary Report to see all execution jobs including Mapping jobs and Process Flow jobs. Click on the Mapping Name or Process Flow Name to see its Execution Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. 2. Navigating from the Execution Schedule Report to Start Report Open the Execution Schedule Report to see list of all executions of Mapping and Process Flow. Click on the Mapping Name or Process Flow Name to see its Execution Report. Select the Start link in the Available Reports tab for the given Mapping or Process Flow to display a Start Report for the Mapping or Process Flow. The execution parameters have the default deployment-time settings. Change any of the input parameter values as required. Click Start Execution button to execute the Mapping or Process Flow. If the execution of a Mapping or Process Flow is successful, you will see this message from the Start Report: Start Execution request successful. (See Figure 3) Figure 3 Execution Result You can also confirm the execution of the Mapping or Process Flow by referring to Execution Report of the current Mapping or Process Flow by clicking the link in the Available Reports tab for the given Mapping or Process Flow. One new record of execution job details is added to Execution Report of the Mapping or Process Flow which shows the details of the execution such as Start Time, Elapsed Time, Status, the number of records selected, inserted, updated, deleted etc.

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• Silverlight Cream for March 22, 2010 -- #817

  - by Dave Campbell

  In this Issue: Bart Czernicki, Tim Greenfield, Andrea Boschin(-2-), AfricanGeek, Fredrik Normén, Ian Griffiths, Christian Schormann, Pete Brown, Jeff Handley, Brad Abrams, and Tim Heuer. Shoutout: At the beginning of MIX10, Brad Abrams reported Silverlight 4 and RIA Services Release Candidate Available NOW From SilverlightCream.com: Using the Bing Maps Silverlight control on the Windows Phone 7 Bart Czernicki has a very cool BingMaps and WP7 tutorial up... you're going to want to bookmark this one for sure! Code included and external links... thanks Bart! Silverlight Rx DataClient within MVVM Tim Greenfield has a great post up about Rx and MVVM with Silverlight 3. Lots of good insight into Rx and interesting code bits. SilverVNC - a VNC Viewer with Silverlight 4.0 RC Andrea Boschin digs into Silverlight 4 RC and it's full-trust on sockets and builds an implementation of RFB protocol... give it a try and give Andrea some feedback. Chromeless Window for OOB applications in Silverlight 4.0 RC Andrea Boschin also has a post up on investigating the OOB no-chrome features in SL4RC. Windows Phone 7 and WCF AfricanGeek has his latest video tutorial up and it's on WCF and WP7... I've got a feeling we're all going to have to get our arms around this. Some steps for moving WCF RIA Services Preveiw to the RC version Fredrik Normén details his steps in transitioning to the RC version of RIA Services. Silverlight Business Apps: Module 8.5 - The Value of MEF with Silverlight Ian Griffiths has a video tutorial up at Channel 9 on MEF and Silverlight, posted by John Papa Introducing Blend 4 – For Silverlight, WPF and Windows Phone Christian Schormann has an early MIX10 post up about te new features in Expression Blend with regard to Silverlight, WPF, and WP7. Building your first Silverlight for Windows Phone Application Pete Brown has his first post up on building a WP7 app with the MIX10 bits. Lookups in DataGrid and DataForm with RIA Services Jeff Handley elaborates on a post by someone else about using lookup data in the DataGrid and DataForm with RIA Services Silverlight 4 + RIA Services - Ready for Business: Starting a New Project with the Business Application Template Brad Abrams is starting a series highlighting the key features of Silverlight 4 and RIA with the new releases. He has a post up Silverlight 4 + RIA Services - Ready for Business: Index, including links and source. Then in this first post of the series, he introduces the Business Application Template. Custom Window Chrome and Events Watch a tutorial video by Tim Heuer on creating custom chrome for OOB apps. Stay in the 'Light! Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCream Join me @ SilverlightCream | Phoenix Silverlight User Group Technorati Tags: Silverlight    Silverlight 3    Silverlight 4    Windows Phone MIX10

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• Incorporating Sound in UPK 3.6.1

  - by [email protected]

  UPK 3.6.1 now offers developers the ability to easily record and edit sound from right within the UPK Developer. Sound can be recorded in either the concept pane or individual topic frames. A developer can record sound at the same time they're capturing a transaction or by adding sound after recording, on a frame-by-frame basis. The sound editor in UPK 3.6.1 allows developers to perform a variety of editing functions: play, insert sound or silence, delete, adjust amplification, and import or export sound files, just to name a few. Internally, Oracle Product Management is using this functionality to create "UPK-casts" for enablement purposes. We do this by capturing PowerPoint slides, then adding sound, allowing us to create our own recorded "webcasts". Because we develop these independently, we control the content and have more flexibility to edit the content as needed. Whether it's a change to a single frame or an entire topic, we can react quickly, providing our users with the most up-to-date information. And you don't need expensive equipment or a sound studio to achieve good sound quality. Depending on how your end users are accessing your content, a $35 head set can do the trick. Just be sure to follow the best practices for sound recording as outlined in the UPK documentation. Tip: we've found that we get the best results with sound consistency when we record all the sound for a topic at one sitting. UPK 3.6.1 is now available for download from Oracle E-Delivery. Upgrade today and have fun creating more robust, engaging content for your users! - Karen Rihs, Oracle UPK & Tutor Outbound Product Management

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• Fusion CRM ISV program is gaining weight: Examples of certified add-on's

  - by Richard Lefebvre

  The Fusion CRM ISV program is gaining traction. Please find below few examples of the partners having certified their add-on's to seamlessly work on top of Oracle Fusion CRM. For more information, please contact [email protected] ·         Opportunity-to-Quote.  Big Machines now integrates seamlessly to Oracle Fusion CRM, enabling customers with complex products and services and multiple sales channels to streamline the entire opportunity-to-quote process, including product selection, configuration, pricing, quoting, and approval workflows.  Create a custom hyperlink in the Opportunity to invoke Big Machines CPQ application to create a quote and sync up with the Fusion CRM custom quote object using the CRUD operations. The quote can be updated using the custom button in the custom tab in the opportunity details. See: http://www.bigmachines.com/oracle.php  ·         SaaS Billing and Subscription Management.  Is your prospect/customer asking whether top billing partners support Fusion CRM?  Positioning an integrated CRM solution for billing usage and subscription based services?  Need to implement a billable solution on the Oracle Java Cloud Service?  Aria Systems and Zuora have recently engaged with Oracle to deepen their integrations to Fusion CRM and team with Oracle for joint opportunities.  ·         Google Apps, SharePoint, Email-CRM Integrations o   Do your prospects use Google Apps in their business operations?  A “Best of AppExchange” award winner recently completed their integration for Fusion CRM.  CirrusInsight plugs Fusion CRM web services directly into Gmail, allowing you to search existing opportunity or contact, provide account information, and create an interaction such as phone call, appointment, or email against a customer or contact in Fusion CRM directly from Gmail.  o   An EMEA / France based partner, Aryvart provides bi-directional synchronization of appointments and tasks between Google calendar and Oracle Fusion CRM. For customers, it means adopting Oracle Fusion CRM while continuing to use Google calendar for appointments. o   Looking to lower the barrier and expand in SharePoint accounts?  InFact Group (EMEA / France & Germany) provides Microsoft SharePoint Connector for Oracle Fusion CRM. With this solution, you can store documents attached to an opportunity, into Microsoft SharePoint repository. For customers, it means adopting Oracle Fusion CRM while continuing to collaborate across existing content management infrastructure. o   Need to connect to MacMail, GroupWise, or Outlook/Exchange?  Omni Technology is a partner whose Riva CRM Integration recently engaged for support Fusion CRM as a key platform. Migration Tools from competitive CRMs, to Oracle Fusion CRM.  Data Migration Tools from legacy CRMs, to Oracle Fusion CRM.  A partner with the tools and techniques to speed adoption, Conemis provides data integration tools to export data from legacy CRM, and import into Oracle Fusion CRM via WebServices APIs. For customers, it means reducing cost of data migration from legacy CRM system into Oracle Fusion CRM. 

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• SOA’s People Problem by Bob Rhubart

  - by JuergenKress

  Are reluctant passengers slowing down your SOA train? Based on my conversations with various experts in service-oriented architecture (SOA), the consensus is that SOA tools and technology have achieved a high level of maturity. Some even use the term industrialization to describe the current state of SOA. Given that scenario, one might assume that SOA has been wildly successful for every organization that has adopted its principles. Obviously SOA could not have achieved its current level of maturity and industrialization without having reached a tipping point in the volume of success stories to drive continued adoption. But some organizations continue to struggle with SOA. The problem, according to some experts, has little to do with tools or technologies. “One of the greatest challenges to implementing SOA has nothing to do with the intrinsic complexity behind a SOA technology platform,” says Oracle ACE Luis Augusto Weir, senior Oracle solution director at HCL AXON. “The real difficulty lies in dealing with people and processes from different parts of the business and aligning them to deliver enterprisewide solutions.” What can an organization do to meet that challenge? “Staff the right people,” says Weir. “For example, the role of a SOA architect should be as much about integrating people as it is about integrating systems. Dealing with people from different departments, backgrounds, and agendas is a huge challenge. The SOA architect role requires someone that not only has a sound architectural and technological background but also has charisma and human skills, and can communicate equally well to the business and technical teams.” The SOA architect’s communication skills are instrumental in establishing service orientation as the guiding principle across the organization. “A consistent architecture comprising both business services and IT services can comprehensively redefine the role of IT at the process level,” says Danilo Schmiedel, solution architect at Opitz Consulting. That helps to shift the focus from siloes to services and get SOA on track. To that end, Oracle ACE Director Lonneke Dikmans, a managing partner at Vennster, stresses the importance of replacing individual, uncoordinated projects with a focused program that promotes communication, cooperation, and service reuse. “Having support among lead developers and architects helps, as does having sponsors that see the business case and understand the strategic value,” she says. Read the complete article here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Facebook Wiki Technorati Tags: Bob Rhubard,OTN,Lonneke Dikmans,SOA Community,Oracle SOA,Oracle BPM,Community,OPN,Jürgen Kress

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• What Gets Measured Gets Managed

  - by steve.diamond

  OK, so if I were to claim credit for inventing that expression, I guess I could share the mantle with Al Gore, creator of the Internet. But here's the point: How many of us acquire CRM systems without specifically benchmarking several key performance indicators across sales, marketing and service BEFORE and AFTER deployment of said system? Yes, this may sound obvious and it might provoke the, "Well of course, Diamond!" response, but is YOUR company doing this? Can you define in quantitative terms the delta across multiple parameters? I just trolled the Web site of one of my favorite sales consultancy firms, The Alexander Group. Right on their home page is a brief appeal citing the importance of benchmarking. The corresponding landing page states, "The fact that hundreds of sales executives now track how their sales forces spend time means they attach great value to understanding how much time sellers actually devote to selling." The opportunity is to extend this conversation to benchmarking the success that companies derive from the investment they make in CRM systems, i.e., to the automation side of the equation. To a certain extent, the 'game' is analogous to achieving optimal physical fitness. One may never quite get there, but beyond the 95% threshold of "excellence," she/he may be entering the realm of splitting infinitives. But at the very start, and to quote verbiage from the aforementioned Alexander Group Web page, what gets measured gets managed. And getting to that 95% level along several key indicators would be a high quality problem indeed, don't you think? Yes, this could be a "That's so 90's" conversation, but is it really?

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• Oracle Linux at Oracle Openworld 2011

  - by Zeynep Koch

  In the Oracle Linux track, you'll learn how organizations of all sizes, in all industries, worldwide, are realizing the true benefits of complete and integrated solutions with Oracle Linux and Oracle's world-class Linux support program. Find out what Oracle is doing to simplify the development, deployment, and management of Linux solutions via significant testing initiatives including the Oracle Validated Configurations program. Also discover how Oracle is driving the enterprise Linux technology roadmap with new features and enhancements, making Linux a faster, better operating system for all. Meet Oracle's Linux engineers, experts, customers, and partners, and get answers to all your Linux questions. Here are the Linux sessions and demos that you don't want to miss. · Oracle Linux Strategy and Roadmap · New Features in Oracle Linux · End-to-End Data Integrity Solution for Linux · Debugging and Configuration Best Practices for Oracle Linux · Demos · Hands-on-Labs Register by July 29 and get a $500 discount.http://bit.ly/kSjDMD

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• Oracle at Gartner IAM Summit Next Week

  - by Tanu Sood

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Heading to Gartner Identity and Access Management Summit next week? As you know, one of the premier conferences for identity management specialists and security experts, the Gartner IAM Conference this year is in Las Vegas, Nevada from December 3 – 5. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} As you pack your bags and plan your itinerary, do note that Oracle executives including Amit Jasuja, Senior Vice President, Security and Identity Management and Dave Profozich, Group Vice President along with product management and implementation experts would be in attendance. You are invited to meet with the Oracle team and mingle with our customers. We recommend you bookmark the following times and activities: Breakfast Keynote: Trends in Identity Management Tuesday, December 4, 2012 7:30 a.m. – 8:00 a.m., Octavius 16 Amit Jasuja, SVP, Security and Identity Management, Oracle Ranjan Jain, Enterprise Architect, Cisco Don’t miss the opportunity to hear from Amit Jasuja, SVP, Security and Identity Management as he discusses how mobile and social behavior are changing how organizations function, manage their workforce, and interact with their customers. Learn how these new trends are shaping the innovations in Oracle Identity Management solutions. And get a customer’s take on the new trends and their impact on the organization. Visit the Oracle Booth Mingle with peers, customers, product and implementation experts at the Oracle booth. While there, catch live demonstrations of the very latest best-in-class technologies and learn how Oracle Identity Management solutions are enabling the Social, Mobile and Cloud (SoMoClo) environments. And arm yourself with industry resources from our Virtual Collateral Rack. And don’t forget to enter for a chance to win a JAWBONE JAMBOX Wireless Speaker System while at our booth. So, see you there? Gartner Identity and Access Management Summit December 3 -5, 2012 Caesars Palace 3570 Las Vegas Blvd South Las Vegas, NV 89109

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• CRMIT Solution´s CRM++ Asterisk Telephony Connector Achieves Oracle Validated Integration with Oracle Sales Cloud

  - by Richard Lefebvre

  To achieve Oracle Validated Integration, Oracle partners are required to meet a stringent set of requirements that are based on the needs and priorities of the customers. Based on a Telephony Application Programming Interface (TAPI) framework the CRM++ Asterisk Telephony Connector integrates the Asterisk telephony solutions with Oracle® Sales Cloud. "The CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud showcases CRMIT Solutions focus and commitment to extend the Customer Experience (CX) expertise to our existing and potential customers," said Vinod Reddy, Founder & CEO, CRMIT Solutions. "Oracle® Validated Integration applies a rigorous technical review and test process," said Kevin O’Brien, senior director, ISV and SaaS Strategy, Oracle®. "Achieving Oracle® Validated Integration through Oracle® PartnerNetwork gives our customers confidence that the CRM++ Asterisk Telephony Connector for Oracle® Sales Cloud has been validated and that the products work together as designed. This helps reduce deployment risk and improves the user experience for our joint customers." CRM++ is a suite of native Customer Experience solutions for Oracle® CRM On Demand, Oracle® Sales Cloud and Oracle® RightNow Cloud Service. With over 3000+ users the CRM++ framework helps extend the Customer Experience (CX) and the power of Customer Relations Management features including Email WorkBench, Self Service Portal, Mobile CRM, Social CRM and Computer Telephony Integration.. About CRMIT Solutions CRMIT Solutions is a pioneer in delivering SaaS-based customer experience (CX) consulting and solutions. With more than 200 certified customer relationship management (CRM) consultants and more than 175 successful CRM deployments globally, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments including various rapid implementation and migration utilities for Oracle® Sales Cloud, Oracle® CRM On Demand, Oracle® Eloqua, Oracle® Social Relationship Management and Oracle® RightNow Cloud Service. About Oracle Validated Integration Oracle Validated Integration, available through the Oracle PartnerNetwork (OPN), gives customers confidence that the integration of complementary partner software products with Oracle Applications and specific Oracle Fusion Middleware solutions have been validated, and the products work together as designed. This can help customers reduce risk, improve system implementation cycles, and provide for smoother upgrades and simpler maintenance. Oracle Validated Integration applies a rigorous technical process to review partner integrations. Partners who have successfully completed the program are authorized to use the “Oracle Validated Integration” logo. For more information, please visit Oracle.com at http://www.oracle.com/us/partnerships/solutions/index.html.

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• HOUG konferencia 2010., kapunyitás ma!

  - by Fekete Zoltán

  MA KEZDODIK! A helyszínen még lehet regisztrálni, azaz a Ramada Hotel & Resort Lake Balaton szállodában. 2010. március 22-24 között találkozzunk Balatonalnádiban! A mai napon szakmai programokkal elkezdodik a HOUG Konferencia 2010. A magyarországi Oracle-felhasználók éves rendezvényén sok felhasználó számol be Oracle rendszerérol, tapasztalatairól, a rendszerek gazdasági hasznosságáról. A konferencia programja. - kedden az államigazgatási szekcióban a következo eloadást tartom: Ideális nagy teljesítményu hibaturo környezet felhasználási lehetoségei a kormányzati projektekhez - Oracle Exadata, Database Machine - szerdán az Üzleti intelligencia és adattárház szekció vezetpje leszek, továbbá fogok eloadást tartani a következo címmel: Az ideális OLTP és DW környezet az Oracle adatbázisoknak, Oracle Exadata, Database Machine Szerdán számos érdekes eloadást fogunk meghallgatni: - Management Excellence - az Oracle Hyperion EPM alkalmazásokkal Ribarics Pál - SZEZÁM - Üzleti intelligencia megoldások a Magyar Nemzeti Vagyonkezelo Zrt. életében Holl Zoltán - JD Edwards EnterpriseOne és Oracle BI EE, a Fornetti recept: lekvár a sütibe Bitter Tibor (E-best Kft.), Király János (Fornetti Kft.) - Tárházak a gázra lépve (új utak felé) Kránicz László (OTP Bank Nyrt.) - Oracle-Hyperion Interactive Reporting végfelhasználói, ad-hoc lekérdezo eszköz bevezetése a KSH-ban és a használat tapasztalatai Pap Imre (Központi Statisztikai Hivatal) - Az ideális OLTP és DW környezet az Oracle adatbázisoknak Fekete Zoltán (Oracle Hungary Kft.) - BI Suite bevezetés az MKB-Euroleasing-nél Mitró Péter (MKB Euroleasing Autóhitel Zrt.) - Essbase alapú tervezõ rendszer a Bay Zoltán Alkalmazott Kutatási Közalapítványnál Hoffman Zoltán (Bay Zoltán Alkalmazott Kutatási Közalapítvány), Szabó Gábor (R&R Software Zrt.) - Adattárház-megvalósítás Oracle alapokon a National Instrumentsnél Vágó Csaba, Németh Márk (National Instruments Hungary Kft.) - Banki adatpiac bevezetése adattárház alapokon Dési Balázs (HP Magyarország Kft.)

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• Interview with Al-Sorayai Group’s Managing Director on the Oracle Retail deployment

  - by user801960

  Recently, I had the opportunity to speak with Sheik Al Sorayai, Managing Director of the Saudi Arabian carpet and rug manufacturer, the Al-Sorayai Group. His business has recently implemented Oracle® Retail Merchandising and Stores applications in only six months to support the launch of its new furniture retail concept, HomeStyle. With an aggressive growth strategy for the new business in place, the Oracle Retail solutions are enabling Al-Sorayai to coordinate merchandising and store operations and improve decision-making and insight to optimise margins, reduce inventory costs and provide a consistent customer experience.

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• AuthnRequest Settings in OIF / SP

  - by Damien Carru

  In this article, I will list the various OIF/SP settings that affect how an AuthnRequest message is created in OIF in a Federation SSO flow. The AuthnRequest message is used by an SP to start a Federation SSO operation and to indicate to the IdP how the operation should be executed: How the user should be challenged at the IdP Whether or not the user should be challenged at the IdP, even if a session already exists at the IdP for this user Which NameID format should be requested in the SAML Assertion Which binding (Artifact or HTTP-POST) should be requested from the IdP to send the Assertion Which profile should be used by OIF/SP to send the AuthnRequest message Enjoy the reading! Protocols The SAML 2.0, SAML 1.1 and OpenID 2.0 protocols define different message elements and rules that allow an administrator to influence the Federation SSO flows in different manners, when the SP triggers an SSO operation: SAML 2.0 allows extensive customization via the AuthnRequest message SAML 1.1 does not allow any customization, since the specifications do not define an authentication request message OpenID 2.0 allows for some customization, mainly via the OpenID 2.0 extensions such as PAPE or UI SAML 2.0 OIF/SP allows the customization of the SAML 2.0 AuthnRequest message for the following elements: ForceAuthn: Boolean indicating whether or not the IdP should force the user for re-authentication, even if the user has still a valid session By default set to false IsPassive Boolean indicating whether or not the IdP is allowed to interact with the user as part of the Federation SSO operation. If false, the Federation SSO operation might result in a failure with the NoPassive error code, because the IdP will not have been able to identify the user By default set to false RequestedAuthnContext Element indicating how the user should be challenged at the IdP If the SP requests a Federation Authentication Method unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the NoAuthnContext error code By default missing NameIDPolicy Element indicating which NameID format the IdP should include in the SAML Assertion If the SP requests a NameID format unknown to the IdP or for which the IdP is not configured, then the Federation SSO flow will result in a failure with the InvalidNameIDPolicy error code If missing, the IdP will generally use the default NameID format configured for this SP partner at the IdP By default missing ProtocolBinding Element indicating which SAML binding should be used by the IdP to redirect the user to the SP with the SAML Assertion Set to Artifact or HTTP-POST By default set to HTTP-POST OIF/SP also allows the administrator to configure the server to: Set which binding should be used by OIF/SP to redirect the user to the IdP with the SAML 2.0 AuthnRequest message: Redirect or HTTP-POST By default set to Redirect Set which binding should be used by OIF/SP to redirect the user to the IdP during logout with SAML 2.0 Logout messages: Redirect or HTTP-POST By default set to Redirect SAML 1.1 The SAML 1.1 specifications do not define a message for the SP to send to the IdP when a Federation SSO operation is started. As such, there is no capability to configure OIF/SP on how to affect the start of the Federation SSO flow. OpenID 2.0 OpenID 2.0 defines several extensions that can be used by the SP/RP to affect how the Federation SSO operation will take place: OpenID request: mode: String indicating if the IdP/OP can visually interact with the user checkid_immediate does not allow the IdP/OP to interact with the user checkid_setup allows user interaction By default set to checkid_setup PAPE Extension: max_auth_age : Integer indicating in seconds the maximum amount of time since when the user authenticated at the IdP. If MaxAuthnAge is bigger that the time since when the user last authenticated at the IdP, then the user must be re-challenged. OIF/SP will set this attribute to 0 if the administrator configured ForceAuthn to true, otherwise this attribute won't be set Default missing preferred_auth_policies Contains a Federation Authentication Method Element indicating how the user should be challenged at the IdP By default missing Only specified in the OpenID request if the IdP/OP supports PAPE in XRDS, if OpenID discovery is used. UI Extension Popup mode Boolean indicating the popup mode is enabled for the Federation SSO By default missing Language Preference String containing the preferred language, set based on the browser's language preferences. By default missing Icon: Boolean indicating if the icon feature is enabled. In that case, the IdP/OP would look at the SP/RP XRDS to determine how to retrieve the icon By default missing Only specified in the OpenID request if the IdP/OP supports UI Extenstion in XRDS, if OpenID discovery is used. ForceAuthn and IsPassive WLST Command OIF/SP provides the WLST configureIdPAuthnRequest() command to set: ForceAuthn as a boolean: In a SAML 2.0 AuthnRequest, the ForceAuthn field will be set to true or false In an OpenID 2.0 request, if ForceAuthn in the configuration was set to true, then the max_auth_age field of the PAPE request will be set to 0, otherwise, max_auth_age won't be set IsPassive as a boolean: In a SAML 2.0 AuthnRequest, the IsPassive field will be set to true or false In an OpenID 2.0 request, if IsPassive in the configuration was set to true, then the mode field of the OpenID request will be set to checkid_immediate, otherwise set to checkid_setup Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will require the IdP to re-challenge the user, even if the user is already authenticated: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command:configureIdPAuthnRequest(partner="AcmeIdP", forceAuthn="true") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="true" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> To display or delete the ForceAuthn/IsPassive settings, perform the following operatons: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureIdPAuthnRequest() command: To display the ForceAuthn/IsPassive settings on the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", displayOnly="true") To delete the ForceAuthn/IsPassive settings from the partnerconfigureIdPAuthnRequest(partner="AcmeIdP", delete="true") Exit the WLST environment:exit() Requested Fed Authn Method In my earlier "Fed Authentication Method Requests in OIF / SP" article, I discussed how OIF/SP could be configured to request a specific Federation Authentication Method from the IdP when starting a Federation SSO operation, by setting elements in the SSO request message. WLST Command The OIF WLST commands that can be used are: setIdPPartnerProfileRequestAuthnMethod() which will configure the requested Federation Authentication Method in a specific IdP Partner Profile, and accepts the following parameters: partnerProfile: name of the IdP Partner Profile authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it setIdPPartnerRequestAuthnMethod() which will configure the specified IdP Partner entry with the requested Federation Authentication Method, and accepts the following parameters: partner: name of the IdP Partner authnMethod: the Federation Authentication Method to request displayOnly: an optional parameter indicating if the method should display the current requested Federation Authentication Method instead of setting it delete: an optional parameter indicating if the method should delete the current requested Federation Authentication Method instead of setting it This applies to SAML 2.0 and OpenID 2.0 protocols. See the "Fed Authentication Method Requests in OIF / SP" article for more information. Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> Let's configure OIF/SP for that IdP Partner, so that the SP will request the IdP to use a mechanism mapped to the urn:oasis:names:tc:SAML:2.0:ac:classes:X509 Federation Authentication Method to authenticate the user: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerRequestAuthnMethod() command:setIdPPartnerRequestAuthnMethod("AcmeIdP", "urn:oasis:names:tc:SAML:2.0:ac:classes:X509") Exit the WLST environment:exit() After the changes, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/>   <samlp:RequestedAuthnContext Comparison="minimum">      <saml:AuthnContextClassRef xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">         urn:oasis:names:tc:SAML:2.0:ac:classes:X509      </saml:AuthnContextClassRef>   </samlp:RequestedAuthnContext></samlp:AuthnRequest> NameID Format The SAML 2.0 protocol allows for the SP to request from the IdP a specific NameID format to be used when the Assertion is issued by the IdP. Note: SAML 1.1 and OpenID 2.0 do not provide such a mechanism Configuring OIF The administrator can configure OIF/SP to request a NameID format in the SAML 2.0 AuthnRequest via: The OAM Administration Console, in the IdP Partner entry The OIF WLST setIdPPartnerNameIDFormat() command that will modify the IdP Partner configuration OAM Administration Console To configure the requested NameID format via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify In the Authentication Request NameID Format dropdown box with one of the values None The NameID format will be set Default Email Address The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress X.509 Subject The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName Windows Name Qualifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName Kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos Transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient Unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified Custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format Persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent I selected Email Address in this example Save WLST Command To configure the requested NameID format via the OIF WLST setIdPPartnerNameIDFormat() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the setIdPPartnerNameIDFormat() command:setIdPPartnerNameIDFormat("PARTNER", "FORMAT", customFormat="CUSTOM") Replace PARTNER with the IdP Partner name Replace FORMAT with one of the following: orafed-none The NameID format will be set Default orafed-emailaddress The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress orafed-x509 The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:X509SubjectName orafed-windowsnamequalifier The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:WindowsDomainQualifiedName orafed-kerberos The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:kerberos orafed-transient The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:transient orafed-unspecified The NameID format will be set urn:oasis:names:tc:SAML:1.1:nameid-format:unspecified orafed-custom In this case, a field would appear allowing the administrator to indicate the custom NameID format to use The NameID format will be set to the specified format orafed-persistent The NameID format will be set urn:oasis:names:tc:SAML:2.0:nameid-format:persistent customFormat will need to be set if the FORMAT is set to orafed-custom An example would be:setIdPPartnerNameIDFormat("AcmeIdP", "orafed-emailaddress") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> After the changes performed either via the OAM Administration Console or via the OIF WLST setIdPPartnerNameIDFormat() command where Email Address would be requested as the NameID Format, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ForceAuthn="false" IsPassive="false" ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer> <samlp:NameIDPolicy Format="urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress" AllowCreate="true"/></samlp:AuthnRequest> Protocol Binding The SAML 2.0 specifications define a way for the SP to request which binding should be used by the IdP to redirect the user to the SP with the SAML 2.0 Assertion: the ProtocolBinding attribute indicates the binding the IdP should use. It is set to: Either urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST for HTTP-POST Or urn:oasis:names:tc:SAML:2.0:bindings:Artifact for Artifact The SAML 2.0 specifications also define different ways to redirect the user from the SP to the IdP with the SAML 2.0 AuthnRequest message, as the SP can send the message: Either via HTTP Redirect Or HTTP POST (Other bindings can theoretically be used such as Artifact, but these are not used in practice) Configuring OIF OIF can be configured: Via the OAM Administration Console or the OIF WLST configureSAMLBinding() command to set the Assertion Response binding to be used Via the OIF WLST configureSAMLBinding() command to indicate how the SAML AuthnRequest message should be sent Note: the binding for sending the SAML 2.0 AuthnRequest message will also be used to send the SAML 2.0 LogoutRequest and LogoutResponse messages. OAM Administration Console To configure the SSO Response/Assertion Binding via the OAM Administration Console, perform the following steps: Go to the OAM Administration Console: http(s)://oam-admin-host:oam-admin-port/oamconsole Navigate to Identity Federation -> Service Provider Administration Open the IdP Partner you wish to modify Check the "HTTP POST SSO Response Binding" box to request the IdP to return the SSO Response via HTTP POST, otherwise uncheck it to request artifact Save WLST Command To configure the SSO Response/Assertion Binding as well as the AuthnRequest Binding via the OIF WLST configureSAMLBinding() command, perform the following steps: Enter the WLST environment by executing:$IAM_ORACLE_HOME/common/bin/wlst.sh Connect to the WLS Admin server:connect() Navigate to the Domain Runtime branch:domainRuntime() Execute the configureSAMLBinding() command:configureSAMLBinding("PARTNER", "PARTNER_TYPE", binding, ssoResponseBinding="httppost") Replace PARTNER with the Partner name Replace PARTNER_TYPE with the Partner type (idp or sp) Replace binding with the binding to be used to send the AuthnRequest and LogoutRequest/LogoutResponse messages (should be httpredirect in most case; default) httppost for HTTP-POST binding httpredirect for HTTP-Redirect binding Specify optionally ssoResponseBinding to indicate how the SSO Assertion should be sent back httppost for HTTP-POST binding artifactfor for Artifact binding An example would be:configureSAMLBinding("AcmeIdP", "idp", "httpredirect", ssoResponseBinding="httppost") Exit the WLST environment:exit() Test In this test, OIF/SP is integrated with a remote SAML 2.0 IdP Partner, with the OOTB configuration which requests HTTP-POST from the IdP to send the SSO Assertion. Based on this setup, when OIF/SP starts a Federation SSO flow, the following SAML 2.0 AuthnRequest would be generated: <samlp:AuthnRequest ProtocolBinding="urn:oasis:names:tc:SAML:2.0:bindings:HTTP-POST" ID="id-E4BOT7lwbYK56lO57dBaqGUFq01WJSjAHiSR60Q4" Version="2.0" IssueInstant="2014-04-01T21:39:14Z" Destination="https://acme.com/saml20/sso">   <saml:Issuer Format="urn:oasis:names:tc:SAML:2.0:nameid-format:entity">https://sp.com/oam/fed</saml:Issuer>   <samlp:NameIDPolicy AllowCreate="true"/></samlp:AuthnRequest> In the next article, I will cover the various crypto configuration properties in OIF that are used to affect the Federation SSO exchanges.Cheers,Damien Carru

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• Integrating Oracle Forms Applications 11g Into SOA (4-6/Mai/10)

  - by Claudia Costa

  Workshop Description This is a Free workshop of 3 days is targeted at Oracle Forms professionals interested in integrating Oracle Forms into a Service Oriented Architecture. The workshop highlights how Forms can be part of a Service Oriented Architecture, how the Oracle Forms functionalities make it possible to integrate existing (or new) Forms applications with new or existing development utilizing the Service Oriented Architecture concepts. The goal is to understand the incremental approach that Forms provides to developers who need to extend their business platform to JEE, allowing Oracle Forms customers to retain their investment in Oracle Forms while leveraging the opportunities offered by complementing technologies. During the event the attendees will implement the Oracle Forms functionalities that make it possible to integrate with SOA. Register Now! Prerequisites ·         Knowledge of the Oracle Forms development environment (mandatory) ·         Basic knowledge of the Oracle database ·         Basic knowledge of the Java Programming Language ·         Basic knowledge of Oracle Jdeveloper or another Java IDE   System Requirements   This workshop requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements:   ·         Laptop/PC with minimum 4 GB RAM ·         Oracle Database ·         Oracle Forms 11g R1 PS1 (WebLogic Server 10.1.3.2 + Portal, Forms, Reports and Discoverer ) ·         Oracle JDeveloper 11g R1 PS1 http://download.oracle.com/otn/java/jdeveloper/1112/jdevstudio11112install.exe ·         TCP-IP Loopback Adapter Installation (before the SOASuite installation) ·         Oracle SOASuite 11g R1 PS1 (without BAM component) When asked for an admin password, please use 'welcome1 http://download.oracle.com/otn/nt/middleware/11g/ofm_rcu_win_11.1.1.2.0_disk1_1of1.zip http://download.oracle.com/otn/nt/middleware/11g/ofm_soa_generic_11.1.1.2.0_disk1_1of1.zip ·         Oracle BI Publisher 10.1.3.4.1 http://download.oracle.com/otn/nt/ias/101341/bipublisher_windows_x86_101341.zip ·         Oracle BI Publisher Desktop 10.1.3.4. http://download.oracle.com/otn/nt/ias/101341/bipublisher_desktop_windows_x86_101341.zip   ·         At least 1 Oracle Forms solution already upgraded to the Oracle FMW 11g platform.   ------------------------------------------------------------------------------------------   Horário e Local:   4-6 de Maio / 9:30-18:00h Oracle, Porto Salvo Register Here Para mais informação por favor contacte: [email protected]

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• Validating a linked item&rsquo;s data template in Sitecore

  - by Kyle Burns

  I’ve been doing quite a bit of work in Sitecore recently and last week I encountered a situation that it appears many others have hit.  I was working with a field that had been configured originally as a grouped droplink, but now needed to be updated to support additional levels of hierarchy in the folder structure.  If you’ve done any work in Sitecore that statement makes sense, but if not it may seem a bit cryptic.  Sitecore offers a number of different field types and a subset of these field types focus on providing links either to other items on the content tree or to content that is not stored in Sitecore.  In the case of the grouped droplink, the field is configured with a “root” folder and each direct descendant of this folder is considered to be a header for a grouping of other items and displayed in a dropdown.  A picture is worth a thousand words, so consider the following piece of a content tree: If I configure a grouped droplink field to use the “Current” folder as its datasource, the control that gets to my content author looks like this: This presents a nicely organized display and limits the user to selecting only the direct grandchildren of the folder root.  It also presents the limitation that struck as we were thinking through the content architecture and how it would hold up over time – the authors cannot further organize content under the root folder because of the structure required for the dropdown to work.  Over time, not allowing the hierarchy to go any deeper would prevent out authors from being able to organize their content in a way that it would be found when needed, so the grouped droplink data type was not going to fit the bill. I needed to look for an alternative data type that allowed for selection of a single item and limited my choices to descendants of a specific node on the content tree.  After looking at the options available for links in Sitecore and considering them against each other, one option stood out as nearly perfect – the droptree.  This field type stores its data identically to the droplink and allows for the selection of zero or one items under a specific node in the content tree.  By changing my data template to use droptree instead of grouped droplink, the author is now presented with the following when selecting a linked item: Sounds great, but a did say almost perfect – there’s still one flaw.  The code intended to display the linked item is expecting the selection to use a specific data template (or more precisely it makes certain assumptions about the fields that will be present), but the droptree does nothing to prevent the author from selecting a folder (since folders are items too) instead of one of the items contained within a folder.  I looked to see if anyone had already solved this problem.  I found many people discussing the problem, but the closest that I found to a solution was the statement “the best thing would probably be to create a custom validator” with no further discussion in regards to what this validator might look like.  I needed to create my own validator to ensure that the user had not selected a folder.  Since so many people had the same issue, I decided to make the validator as reusable as possible and share it here. The validator that I created inherits from StandardValidator.  In order to make the validator more intuitive to developers that are familiar with the TreeList controls in Sitecore, I chose to implement the following parameters: ExcludeTemplatesForSelection – serves as a “deny list”.  If the data template of the selected item is in this list it will not validate IncludeTemplatesForSelection – this can either be empty to indicate that any template not contained in the exclusion list is acceptable or it can contain the list of acceptable templates Now that I’ve explained the parameters and the purpose of the validator, I’ll let the code do the rest of the talking: 1: /// <summary> 2: /// Validates that a link field value meets template requirements 3: /// specified using the following parameters: 4: /// - ExcludeTemplatesForSelection: If present, the item being 5: /// based on an excluded template will cause validation to fail. 6: /// - IncludeTemplatesForSelection: If present, the item not being 7: /// based on an included template will cause validation to fail 8: /// 9: /// ExcludeTemplatesForSelection trumps IncludeTemplatesForSelection 10: /// if the same value appears in both lists. Lists are comma seperated 11: /// </summary> 12: [Serializable] 13: public class LinkItemTemplateValidator : StandardValidator 14: { 15: public LinkItemTemplateValidator() 16: { 17: } 18:   19: /// <summary> 20: /// Serialization constructor is required by the runtime 21: /// </summary> 22: /// <param name="info"></param> 23: /// <param name="context"></param> 24: public LinkItemTemplateValidator(SerializationInfo info, StreamingContext context) : base(info, context) { } 25:   26: /// <summary> 27: /// Returns whether the linked item meets the template 28: /// constraints specified in the parameters 29: /// </summary> 30: /// <returns> 31: /// The result of the evaluation. 32: /// </returns> 33: protected override ValidatorResult Evaluate() 34: { 35: if (string.IsNullOrWhiteSpace(ControlValidationValue)) 36: { 37: return ValidatorResult.Valid; // let "required" validation handle 38: } 39:   40: var excludeString = Parameters["ExcludeTemplatesForSelection"]; 41: var includeString = Parameters["IncludeTemplatesForSelection"]; 42: if (string.IsNullOrWhiteSpace(excludeString) && string.IsNullOrWhiteSpace(includeString)) 43: { 44: return ValidatorResult.Valid; // "allow anything" if no params 45: } 46:   47: Guid linkedItemGuid; 48: if (!Guid.TryParse(ControlValidationValue, out linkedItemGuid)) 49: { 50: return ValidatorResult.Valid; // probably put validator on wrong field 51: } 52:   53: var item = GetItem(); 54: var linkedItem = item.Database.GetItem(new ID(linkedItemGuid)); 55:   56: if (linkedItem == null) 57: { 58: return ValidatorResult.Valid; // this validator isn't for broken links 59: } 60:   61: var exclusionList = (excludeString ?? string.Empty).Split(','); 62: var inclusionList = (includeString ?? string.Empty).Split(','); 63:   64: if ((inclusionList.Length == 0 || inclusionList.Contains(linkedItem.TemplateName)) 65: && !exclusionList.Contains(linkedItem.TemplateName)) 66: { 67: return ValidatorResult.Valid; 68: } 69:   70: Text = GetText("The field \"{0}\" specifies an item which is based on template \"{1}\". This template is not valid for selection", GetFieldDisplayName(), linkedItem.TemplateName); 71:   72: return GetFailedResult(ValidatorResult.FatalError); 73: } 74:   75: protected override ValidatorResult GetMaxValidatorResult() 76: { 77: return ValidatorResult.FatalError; 78: } 79:   80: public override string Name 81: { 82: get { return @"LinkItemTemplateValidator"; } 83: } 84: }   In this blog entry, I have shared some code that I found useful in solving a problem that seemed fairly common.  Hopefully the next person that is looking for this answer finds it useful as well.

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• Oracle Data Integration Solutions and the Oracle EXADATA Database Machine

  - by João Vilanova

  Oracle's data integration solutions provide a complete, open and integrated solution for building, deploying, and managing real-time data-centric architectures in operational and analytical environments. Fully integrated with and optimized for the Oracle Exadata Database Machine, Oracle's data integration solutions take data integration to the next level and delivers extremeperformance and scalability for all the enterprise data movement and transformation needs. Easy-to-use, open and standards-based Oracle's data integration solutions dramatically improve productivity, provide unparalleled efficiency, and lower the cost of ownership.You can watch a video about this subject, after clicking on the link below.DIS for EXADATA Video

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• Installing Exchange 2013 CU1

  - by marc dekeyser

  Originally posted on: http://geekswithblogs.net/marcde/archive/2013/08/01/installing-exchange-2013-cu1.aspxBefore you begin Download the following software: · UCMA 4.0: http://www.microsoft.com/en-us/download/details.aspx?id=34992 · Office 2010 filter packs 64 bit: http://www.microsoft.com/en-us/download/details.aspx?id=17062 · Office 2010 filter packs SP1 64 bit: http://www.microsoft.com/en-us/download/details.aspx?id=26604 Prerequisite installation Step 1 : Open Windows Powershell     Step 2: Enter following string to start prerequisite installation for a multirole server – Install-WindowsFeature AS-HTTP-Activation, Desktop-Experience, NET-Framework-45-Features, RPC-over-HTTP-proxy, RSAT-Clustering, RSAT-Clustering-CmdInterface, RSAT-Clustering-Mgmt, RSAT-Clustering-PowerShell, Web-Mgmt-Console, WAS-Process-Model, Web-Asp-Net45, Web-Basic-Auth, Web-Client-Auth, Web-Digest-Auth, Web-Dir-Browsing, Web-Dyn-Compression, Web-Http-Errors, Web-Http-Logging, Web-Http-Redirect, Web-Http-Tracing, Web-ISAPI-Ext, Web-ISAPI-Filter, Web-Lgcy-Mgmt-Console, Web-Metabase, Web-Mgmt-Console, Web-Mgmt-Service, Web-Net-Ext45, Web-Request-Monitor, Web-Server, Web-Stat-Compression, Web-Static-Content, Web-Windows-Auth, Web-WMI, Windows-Identity-Foundation   Step 3: restart the server   Shutdown.exe /r /t 60     Step 4: Install the UCMA Runtime Setup Navigate to the folder holding the prerequisite downloads and double click the “UCMARunTimeSetup”     Step 5: Accept the Run prompt     Step 6: Click the left click on "Next (button)" in "Microsoft Unified Communications Managed API 4.0, Runtime Setup"     Step 7: Left click on "I have read and accept the license terms. (check box)" in "Microsoft Unified Communications Managed API 4.0, Runtime Setup"     Step 8: Left click on "Install (button)" in "Microsoft Unified Communications Managed API 4.0, Runtime Setup"     Step 9: Left click on "Finish (button)" in "Microsoft Unified Communications Managed API 4.0, Runtime Setup"     Step 10: Start the Office 2010 filter pack installation     Step 11: Left click on "Run (button)" in "Open File - Security Warning"     Step 12: Left click on "Microsoft Filter Pack 2.0 (button)" as it hides in the background by default.     Step 13: Left click on "Next (button)" in "Microsoft Filter Pack 2.0"     Step 14: Left click on "I accept the terms in the License Agreement (check box)" in "Microsoft Filter Pack 2.0"     Step 15: Left click on "Next (button)" in "Microsoft Filter Pack 2.0"     Step 16: Left click on "OK (button)" in "Microsoft Filter Pack 2.0"     Step 17: Start the installation of the Office 2010 Filterpack SP1.     Step 18: Left click on "Run (button)" in "Open File - Security Warning"     Step 19: Left click on "Click here to accept the Microsoft Software License Terms. (check box)" in "Microsoft Office 2010 Filter Pack Service Pack 1 (SP1)"     Step 20: Left click on "Continue (button)" in "Microsoft Office 2010 Filter Pack Service Pack 1 (SP1)"     Step 21: (?21/?06/?2013 11:23:25) User left click on "OK (button)" in "Microsoft Office 2010 Filter Pack Service Pack 1 (SP1)"     Step 22: Left click on "Windows PowerShell (button)"     Step 23: restart the server. Shutdown.exe /r /t 60   Step 24: Left click on "Close (button)" in "You're about to be signed off"     Installing Exchange server 2013 Step 1: Navigate to the Exchange 2013 CU1 extracted location and run setup.exe Left click on "next (button)" in "Exchange Server Setup" Step 2: Left click on "next (button)" in "Exchange Server Setup" Step 3: Left click on "Exchange Server Setup (window)" in "Exchange Server Setup" Step 4: Left click on "Exchange Server Setup (window)" in "Exchange Server Setup" a Step 5: User left click on "next (button)" in "Exchange Server Setup" Step 6: Left click on "I accept the terms in the license agreement" in "Exchange Server Setup" Step 7: Left click on "next (button)" in "Exchange Server Setup" Step 8: Left click on "next (button)" in "Exchange Server Setup" Step 9: Select "Mailbox role” in "Exchange Server Setup" Step 10: Select "Client Access role" in "Exchange Server Setup" Step 11: Left click on "next (button)" in "Exchange Server Setup" Step 12: Left click on "next (button)" in "Exchange Server Setup" Step 13: Choose the installation path and left click on "next (button)" in "Exchange Server Setup" Step 14: Leave malware scanning on by making sure the radio button is on “No”and left click on "Exchange Server Setup (window)" in "Exchange Server Setup"                   Step 15: Left click on "finish (button)" in "Exchange Server Setup" Step 16: Restart the server. Shutdown.exe /r /t 60

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• Mark Hurd and Balaji Yelamanchili present Oracle’s Business Analytics Strategy

  - by swalker

  Join Mark Hurd and Balaji Yelamanchili as they unveil the latest advances in Oracle’s strategy for placing analytics into the hands of every decision-makers—so that they can see more, think smarter, and act faster. Wednesday, April 4, 2012 at 1.0 pm UK BST / 2.0 pm CET Register HERE today for this online event Agenda Keynote: Oracle’s Business Analytics StrategyMark Hurd, President, Oracle, and Balaji Yelamanchili, Senior Vice President, Analytics and Performance Management, Oracle Plus Breakout Sessions: Achieving Predictable Performance with Oracle Hyperion Enterprise Performance Managemen Explore All Relevant Data—Introducing Oracle Endeca Information Discovery Run Your Business Faster and Smarter with Oracle Business Intelligence Applications on Oracle Exalytics In-Memory Machine Analyzing and Deciding with Big Data

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• EVENT RECAP: Oracle Day & Product Fair - Ft. Lauderdale

  - by cwarticki

  Are you attending any of the Oracle Days and other Events? They are fantastic!  Keep track of the Oracle Events by following @OracleEvents on Twitter.  Also, stay in the know by subscribing to one of the several Oracle Newsletters. Those will also keep you posted of upcoming in-person and webcast events. From the Oracle Events website, simply navigate to your geography and refine your options to locate what interests you. You can also perform keyword searches. Today, I had the opportunity to participate in the Oracle Day & Product Fair in Ft. Lauderdale, Florida  Thanks to those who stopped by to ask your support questions and watched me demo My Oracle Support features and best practices. (Bob Stanoch, Sales Consulting Manager giving the 2nd keynote address on Exadata below) Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} It was a pleasant surprise to run into my former Oracle colleague Josh Tieso.  Josh (pictured right) is Sr. Oracle DBA at United Healthcare. He used to work for Oracle Support years ago but for the last 6 years at UHC. Josh is a member of the ERP DBA team, working with Exalogic, Oracle ERP R12, & RAC. Along the exhibit/vendor row, I met with Marco Gangano, National Sales Manager at Mythics. It was great getting to meet Marco and I look forward to working with his company with regards to Support Best Practices. In addition, Lissette Paez (left) was representing TAM Training.  TAM Training is an Oracle University, award-winning training partner.  They cover training across the scope of Oracle products with 7 facilities in the U.S.  Lissette and I have done a couple of these Oracle Days before.  It's great to see familiar faces.  A little while ago, I was down in this area to work with Citrix with an onsite session on Support Best Practices.  Pablo Leon and Alberto Gonzalez (right)came to chat with me over at the Support booth.  They wanted to know when I was giving my session.  Unfortunately, not this time guys. I'm on booth duty only. Keep in touch. Many thanks to our sponsors: BIAS, Cloudera, Intel and TekStream Solutions.Come attend one of the many Oracle Days & other events planned for you. -Chris WartickiGlobal Customer Management

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