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  • Tracing Silex from PHP to the OS with DTrace

    - by cj
    In this blog post I show the full stack tracing of Brendan Gregg's php_syscolors.d script in the DTrace Toolkit. The Toolkit contains a dozen very useful PHP DTrace scripts and many more scripts for other languages and the OS. For this example, I'll trace the PHP micro framework Silex, which was the topic of the second of two talks by Dustin Whittle at a recent SF PHP Meetup. His slides are at Silex: From Micro to Full Stack. Installing DTrace and PHP The php_syscolors.d script uses some static PHP probes and some kernel probes. For Oracle Linux I discussed installing DTrace and PHP in DTrace PHP Using Oracle Linux 'playground' Pre-Built Packages. On other platforms with DTrace support, follow your standard procedures to enable DTrace and load the correct providers. The sdt and systrace providers are required in addition to fasttrap. On Oracle Linux, I loaded the DTrace modules like: # modprobe fasttrap # modprobe sdt # modprobe systrace # chmod 666 /dev/dtrace/helper Installing the DTrace Toolkit I download DTraceToolkit-0.99.tar.gz and extracted it: $ tar -zxf DTraceToolkit-0.99.tar.gz The PHP scripts are in the Php directory and examples in the Examples directory. Installing Silex I downloaded the "fat" Silex .tgz file from the download page and extracted it: $ tar -zxf silex_fat.tgz I changed the demonstration silex/web/index.php so I could use the PHP development web server: <?php // web/index.php $filename = __DIR__.preg_replace('#(\?.*)$#', '', $_SERVER['REQUEST_URI']); if (php_sapi_name() === 'cli-server' && is_file($filename)) { return false; } require_once __DIR__.'/../vendor/autoload.php'; $app = new Silex\Application(); //$app['debug'] = true; $app->get('/hello', function() { return 'Hello!'; }); $app->run(); ?> Running DTrace The php_syscolors.d script uses the -Z option to dtrace, so it can be started before PHP, i.e. when there are zero of the requested probes available to be traced. I ran DTrace like: # cd DTraceToolkit-0.99/Php # ./php_syscolors.d Next, I started the PHP developer web server in a second terminal: $ cd silex $ php -S localhost:8080 -t web web/index.php At this point, the web server is idle, waiting for requests. DTrace is idle, waiting for the probes in php_syscolors.d to be fired, at which time the action associated with each probe will run. I then loaded the demonstration page in a browser: http://localhost:8080/hello When the request was fulfilled and the simple output of "Hello" was displayed, I ^C'd php and dtrace in their terminals to stop them. DTrace output over a thousand lines long had been generated. Here is one snippet from when run() was invoked: C PID/TID DELTA(us) FILE:LINE TYPE -- NAME ... 1 4765/4765 21 Application.php:487 func -> run 1 4765/4765 29 ClassLoader.php:182 func -> loadClass 1 4765/4765 17 ClassLoader.php:198 func -> findFile 1 4765/4765 31 ":- syscall -> access 1 4765/4765 26 ":- syscall <- access 1 4765/4765 16 ClassLoader.php:198 func <- findFile 1 4765/4765 25 ":- syscall -> newlstat 1 4765/4765 15 ":- syscall <- newlstat 1 4765/4765 13 ":- syscall -> newlstat 1 4765/4765 13 ":- syscall <- newlstat 1 4765/4765 22 ":- syscall -> newlstat 1 4765/4765 14 ":- syscall <- newlstat 1 4765/4765 15 ":- syscall -> newlstat 1 4765/4765 60 ":- syscall <- newlstat 1 4765/4765 13 ":- syscall -> newlstat 1 4765/4765 13 ":- syscall <- newlstat 1 4765/4765 20 ":- syscall -> open 1 4765/4765 16 ":- syscall <- open 1 4765/4765 26 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 17 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 12 ":- syscall -> newfstat 1 4765/4765 12 ":- syscall <- newfstat 1 4765/4765 20 ":- syscall -> mmap 1 4765/4765 14 ":- syscall <- mmap 1 4765/4765 3201 ":- syscall -> mmap 1 4765/4765 27 ":- syscall <- mmap 1 4765/4765 1233 ":- syscall -> munmap 1 4765/4765 53 ":- syscall <- munmap 1 4765/4765 15 ":- syscall -> close 1 4765/4765 13 ":- syscall <- close 1 4765/4765 34 Request.php:32 func -> main 1 4765/4765 22 Request.php:32 func <- main 1 4765/4765 31 ClassLoader.php:182 func <- loadClass 1 4765/4765 33 Request.php:249 func -> createFromGlobals 1 4765/4765 29 Request.php:198 func -> __construct 1 4765/4765 24 Request.php:218 func -> initialize 1 4765/4765 26 ClassLoader.php:182 func -> loadClass 1 4765/4765 89 ClassLoader.php:198 func -> findFile 1 4765/4765 43 ":- syscall -> access ... The output shows PHP functions being called and returning (and where they are located) and which system calls the PHP functions in turn invoked. The time each line took from the previous one is displayed in the third column. The first column is the CPU number. In this example, the process was always on CPU 1 so the output is naturally ordered without requiring post-processing, or the D script requiring to be modified to display a time stamp. On a terminal, the output of php_syscolors.d is color-coded according to whether each function is a PHP or system one, hence the file name. Summary With one tool, I was able to trace the interaction of a user application with the operating system. I was able to do this to an application running "live" in a web context. The DTrace Toolkit provides a very handy repository of DTrace information. Even though the PHP scripts were created in the time frame of the original PHP DTrace PECL extension, which only had PHP function entry and return probes, the scripts provide core examples for custom investigation and resolution scripts. You can easily adapt the ideas and and create scripts using the other PHP static probes, which are listed in the PHP Manual. Because DTrace is "always on", you can take advantage of it to resolve development questions or fix production situations.

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  • Server Systems for SQL Server 2012 per core licensing

    - by jchang
    Until recently, the SQL Server Enterprise Edition per processor (socket) licensing model resulted in only 2 or 3 server system configurations being the preferred choice. Determine the number of sockets: 2, 4 or 8. Then select the processor with the most compute capability at that socket count level. Finally, fill the DIMM sockets with the largest capacity ECC memory module at reasonable cost per GB. Currently this is the 16GB DIMM with a price of $365 on the Dell website, and $240 from Crucial. The...(read more)

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  • Creating a Training Lab on Windows Azure

    - by Michael Stephenson
    Originally posted on: http://geekswithblogs.net/michaelstephenson/archive/2013/06/17/153149.aspxThis week we are preparing for a training course that Alan Smith will be running for the support teams at one of my customers around Windows Azure. In order to facilitate the training lab we have a few prerequisites we need to handle. One of the biggest ones is that although the support team all have MSDN accounts the local desktops they work on are not ideal for running most of the labs as we want to give them some additional developer background training around Azure. Some recent Azure announcements really help us in this area: MSDN software can now be used on Azure VM You don't pay for Azure VM's when they are no longer used  Since the support team only have limited experience of Windows Azure and the organisation also have an Enterprise Agreement we decided it would be best value for money to spin up a training lab in a subscription on the EA and then we can turn the machines off when we are done. At the same time we would be able to spin them back up when the users need to do some additional lab work once the training course is completed. In order to achieve this I wanted to create a powershell script which would setup my training lab. The aim was to create 18 VM's which would be based on a prebuilt template with Visual Studio and the Azure development tools. The script I used is described below The Start & Variables The below text will setup the powershell environment and some variables which I will use elsewhere in the script. It will also import the Azure Powershell cmdlets. You can see below that I will need to download my publisher settings file and know some details from my Azure account. At this point I will assume you have a basic understanding of Azure & Powershell so already know how to do this. Set-ExecutionPolicy Unrestrictedcls $startTime = get-dateImport-Module "C:\Program Files (x86)\Microsoft SDKs\Windows Azure\PowerShell\Azure\Azure.psd1"# Azure Publisher Settings $azurePublisherSettings = '<Your settings file>.publishsettings'  # Subscription Details $subscriptionName = "<Your subscription name>" $defaultStorageAccount = "<Your default storage account>"  # Affinity Group Details $affinityGroup = '<Your affinity group>' $dataCenter = 'West Europe' # From Get-AzureLocation  # VM Details $baseVMName = 'TRN' $adminUserName = '<Your admin username>' $password = '<Your admin password>' $size = 'Medium' $vmTemplate = '<The name of your VM template image>' $rdpFilePath = '<File path to save RDP files to>' $machineSettingsPath = '<File path to save machine info to>'    Functions In the next section of the script I have some functions which are used to perform certain actions. The first is called CreateVM. This will do the following actions: If the VM already exists it will be deleted Create the cloud service Create the VM from the template I have created Add an endpoint so we can RDP to them all over the same port Download the RDP file so there is a short cut the trainees can easily access the machine via Write settings for the machine to a log file  function CreateVM($machineNo) { # Specify a name for the new VM $machineName = "$baseVMName-$machineNo" Write-Host "Creating VM: $machineName"       # Get the Azure VM Image      $myImage = Get-AzureVMImage $vmTemplate   #If the VM already exists delete and re-create it $existingVm = Get-AzureVM -Name $machineName -ServiceName $serviceName if($existingVm -ne $null) { Write-Host "VM already exists so deleting it" Remove-AzureVM -Name $machineName -ServiceName $serviceName }   "Creating Service" $serviceName = "bupa-azure-train-$machineName" Remove-AzureService -Force -ServiceName $serviceName New-AzureService -Location $dataCenter -ServiceName $serviceName   Write-Host "Creating VM: $machineName" New-AzureQuickVM -Windows -name $machineName -ServiceName $serviceName -ImageName $myImage.ImageName -InstanceSize $size -AdminUsername $adminUserName -Password $password  Write-Host "Updating the RDP endpoint for $machineName" Get-AzureVM -name $machineName -ServiceName $serviceName ` | Add-AzureEndpoint -Name RDP -Protocol TCP -LocalPort 3389 -PublicPort 550 ` | Update-AzureVM    Write-Host "Get the RDP File for machine $machineName" $machineRDPFilePath = "$rdpFilePath\$machineName.rdp" Get-AzureRemoteDesktopFile -name $machineName -ServiceName $serviceName -LocalPath "$machineRDPFilePath"   WriteMachineSettings "$machineName" "$serviceName" }    The delete machine settings function is used to delete the log file before we start re-running the process.  function DeleteMachineSettings() { Write-Host "Deleting the machine settings output file" [System.IO.File]::Delete("$machineSettingsPath"); }    The write machine settings function will get the VM and then record its details to the log file. The importance of the log file is that I can easily provide the information for all of the VM's to our infrastructure team to be able to configure access to all of the VM's    function WriteMachineSettings([string]$vmName, [string]$vmServiceName) { Write-Host "Writing to the machine settings output file"   $vm = Get-AzureVM -name $vmName -ServiceName $vmServiceName $vmEndpoint = Get-AzureEndpoint -VM $vm -Name RDP   $sb = new-object System.Text.StringBuilder $sb.Append("Service Name: "); $sb.Append($vm.ServiceName); $sb.Append(", "); $sb.Append("VM: "); $sb.Append($vm.Name); $sb.Append(", "); $sb.Append("RDP Public Port: "); $sb.Append($vmEndpoint.Port); $sb.Append(", "); $sb.Append("Public DNS: "); $sb.Append($vmEndpoint.Vip); $sb.AppendLine(""); [System.IO.File]::AppendAllText($machineSettingsPath, $sb.ToString());  } # end functions    Rest of Script In the rest of the script it is really just the bit that orchestrates the actions we want to happen. It will load the publisher settings, select the Azure subscription and then loop around the CreateVM function and create 16 VM's  Import-AzurePublishSettingsFile $azurePublisherSettings Set-AzureSubscription -SubscriptionName $subscriptionName -CurrentStorageAccount $defaultStorageAccount Select-AzureSubscription -SubscriptionName $subscriptionName  DeleteMachineSettings    "Starting creating Bupa International Azure Training Lab" $numberOfVMs = 16  for ($index=1; $index -le $numberOfVMs; $index++) { $vmNo = "$index" CreateVM($vmNo); }    "Finished creating Bupa International Azure Training Lab" # Give it a Minute Start-Sleep -s 60  $endTime = get-date "Script run time " + ($endTime - $startTime)    Conclusion As you can see there is nothing too fancy about this script but in our case of creating a small isolated training lab which is not connected to our corporate network then we can easily use this to provision the lab. Im sure if this is of use to anyone you can easily modify it to do other things with the lab environment too. A couple of points to note are that there are some soft limits in Azure about the number of cores and services your subscription can use. You may need to contact the Azure support team to be able to increase this limit. In terms of the real business value of this approach, it was not possible to use the existing desktops to do the training on, and getting some internal virtual machines would have been relatively expensive and time consuming for our ops team to do. With the Azure option we are able to spin these machines up for a temporary period during the training course and then throw them away when we are done. We expect the costing of this test lab to be very small, especially considering we have EA pricing. As a ball park I think my 18 lab VM training environment will cost in the region of $80 per day on our EA. This is a fraction of the cost of the creation of a single VM on premise.

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  • Disk Drive not working

    - by user287681
    The CD/DVD drive on my sisters' (I'm helping her shift from Win. XP (now officially deprecated by Microsoft) to Ubuntu) system. Now, it may end up being a failed attempt, all together (Almost the whole last year (when she's been on XP) the disk drive hasn't (not even powering on) been working.), I just want to make sure I've explored every remote possibility. Because I figure, "Huh, now that I've got Ubuntu running, instead of XP, that (just) might make a difference.". I have tried using the sudo lshw command in the terminal, to (seemingly) no avil, but, who knows, you might be able to make something out of it. Here's the output: kyra@kyra-Satellite-P105:~$ sudo lshw [sudo] password for kyra: kyra-satellite-p105 description: Notebook product: Satellite P105 () vendor: TOSHIBA version: PSPA0U-0TN01M serial: 96084354W width: 64 bits capabilities: smbios-2.4 dmi-2.4 vsyscall32 configuration: administrator_password=disabled boot=oem-specific chassis=notebook frontpanel_password=unknown keyboard_password=unknown power-on_password=disabled uuid=00900559-F88E-D811-82E0-00163680E992 *-core description: Motherboard product: Satellite P105 vendor: TOSHIBA physical id: 0 version: Not Applicable serial: 1234567890 *-firmware description: BIOS vendor: TOSHIBA physical id: 0 version: V4.70 date: 01/19/20092 size: 92KiB capabilities: isa pci pcmcia pnp upgrade shadowing escd cdboot acpi usb biosbootspecification *-cpu description: CPU product: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM)2 CPU T5 slot: U2E1 size: 1667MHz capacity: 1667MHz width: 64 bits clock: 166MHz capabilities: fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx x86-64 constant_tsc arch_perfmon pebs bts rep_good nopl aperfmperf pni dtes64 monitor ds_cpl est tm2 ssse3 cx16 xtpr pdcm lahf_lm dtherm cpufreq *-cache:0 description: L1 cache physical id: 5 slot: L1 Cache size: 16KiB capacity: 16KiB capabilities: asynchronous internal write-back *-cache:1 description: L2 cache physical id: 6 slot: L2 Cache size: 2MiB capabilities: burst external write-back *-memory description: System Memory physical id: c slot: System board or motherboard size: 2GiB capacity: 3GiB *-bank:0 description: SODIMM DDR2 Synchronous physical id: 0 slot: M1 size: 1GiB width: 64 bits *-bank:1 description: SODIMM DDR2 Synchronous physical id: 1 slot: M2 size: 1GiB width: 64 bits *-pci description: Host bridge product: Mobile 945GM/PM/GMS, 943/940GML and 945GT Express Memory Controller Hub vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 03 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-display:0 description: VGA compatible controller product: Mobile 945GM/GMS, 943/940GML Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 03 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list rom configuration: driver=i915 latency=0 resources: irq:16 memory:d0200000-d027ffff ioport:1800(size=8) memory:c0000000-cfffffff memory:d0300000-d033ffff *-display:1 UNCLAIMED description: Display controller product: Mobile 945GM/GMS/GME, 943/940GML Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2.1 bus info: pci@0000:00:02.1 version: 03 width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: latency=0 resources: memory:d0280000-d02fffff *-multimedia description: Audio device product: NM10/ICH7 Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 02 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=snd_hda_intel latency=0 resources: irq:44 memory:d0340000-d0343fff *-pci:0 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:40 ioport:3000(size=4096) memory:84000000-841fffff ioport:84200000(size=2097152) *-pci:1 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 2 vendor: Intel Corporation physical id: 1c.1 bus info: pci@0000:00:1c.1 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:41 ioport:4000(size=4096) memory:84400000-846fffff ioport:84700000(size=2097152) *-network description: Wireless interface product: PRO/Wireless 3945ABG [Golan] Network Connection vendor: Intel Corporation physical id: 0 bus info: pci@0000:03:00.0 logical name: wlan0 version: 02 serial: 00:13:02:d6:d2:35 width: 32 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless configuration: broadcast=yes driver=iwl3945 driverversion=3.13.0-29-generic firmware=15.32.2.9 ip=10.110.20.157 latency=0 link=yes multicast=yes wireless=IEEE 802.11abg resources: irq:43 memory:84400000-84400fff *-pci:2 description: PCI bridge product: NM10/ICH7 Family PCI Express Port 3 vendor: Intel Corporation physical id: 1c.2 bus info: pci@0000:00:1c.2 version: 02 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport resources: irq:42 ioport:5000(size=4096) memory:84900000-84afffff ioport:84b00000(size=2097152) *-usb:0 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #1 vendor: Intel Corporation physical id: 1d bus info: pci@0000:00:1d.0 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:23 ioport:1820(size=32) *-usb:1 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #2 vendor: Intel Corporation physical id: 1d.1 bus info: pci@0000:00:1d.1 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:19 ioport:1840(size=32) *-usb:2 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #3 vendor: Intel Corporation physical id: 1d.2 bus info: pci@0000:00:1d.2 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:18 ioport:1860(size=32) *-usb:3 description: USB controller product: NM10/ICH7 Family USB UHCI Controller #4 vendor: Intel Corporation physical id: 1d.3 bus info: pci@0000:00:1d.3 version: 02 width: 32 bits clock: 33MHz capabilities: uhci bus_master configuration: driver=uhci_hcd latency=0 resources: irq:16 ioport:1880(size=32) *-usb:4 description: USB controller product: NM10/ICH7 Family USB2 EHCI Controller vendor: Intel Corporation physical id: 1d.7 bus info: pci@0000:00:1d.7 version: 02 width: 32 bits clock: 33MHz capabilities: pm debug ehci bus_master cap_list configuration: driver=ehci-pci latency=0 resources: irq:23 memory:d0544000-d05443ff *-pci:3 description: PCI bridge product: 82801 Mobile PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: e2 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list resources: ioport:2000(size=4096) memory:d0000000-d00fffff ioport:80000000(size=67108864) *-pcmcia description: CardBus bridge product: PCIxx12 Cardbus Controller vendor: Texas Instruments physical id: 4 bus info: pci@0000:0a:04.0 version: 00 width: 32 bits clock: 33MHz capabilities: pcmcia bus_master cap_list configuration: driver=yenta_cardbus latency=176 maxlatency=5 mingnt=192 resources: irq:17 memory:d0004000-d0004fff ioport:2400(size=256) ioport:2800(size=256) memory:80000000-83ffffff memory:88000000-8bffffff *-firewire description: FireWire (IEEE 1394) product: PCIxx12 OHCI Compliant IEEE 1394 Host Controller vendor: Texas Instruments physical id: 4.1 bus info: pci@0000:0a:04.1 version: 00 width: 32 bits clock: 33MHz capabilities: pm ohci bus_master cap_list configuration: driver=firewire_ohci latency=64 maxlatency=4 mingnt=3 resources: irq:17 memory:d0007000-d00077ff memory:d0000000-d0003fff *-storage description: Mass storage controller product: 5-in-1 Multimedia Card Reader (SD/MMC/MS/MS PRO/xD) vendor: Texas Instruments physical id: 4.2 bus info: pci@0000:0a:04.2 version: 00 width: 32 bits clock: 33MHz capabilities: storage pm bus_master cap_list configuration: driver=tifm_7xx1 latency=64 maxlatency=4 mingnt=7 resources: irq:17 memory:d0005000-d0005fff *-generic description: SD Host controller product: PCIxx12 SDA Standard Compliant SD Host Controller vendor: Texas Instruments physical id: 4.3 bus info: pci@0000:0a:04.3 version: 00 width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list configuration: driver=sdhci-pci latency=64 maxlatency=4 mingnt=7 resources: irq:17 memory:d0007800-d00078ff *-network description: Ethernet interface product: PRO/100 VE Network Connection vendor: Intel Corporation physical id: 8 bus info: pci@0000:0a:08.0 logical name: eth0 version: 02 serial: 00:16:36:80:e9:92 size: 10Mbit/s capacity: 100Mbit/s width: 32 bits clock: 33MHz capabilities: pm bus_master cap_list ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=e100 driverversion=3.5.24-k2-NAPI duplex=half latency=64 link=no maxlatency=56 mingnt=8 multicast=yes port=MII speed=10Mbit/s resources: irq:20 memory:d0006000-d0006fff ioport:2000(size=64) *-isa description: ISA bridge product: 82801GBM (ICH7-M) LPC Interface Bridge vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 02 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: driver=lpc_ich latency=0 resources: irq:0 *-ide description: IDE interface product: 82801GBM/GHM (ICH7-M Family) SATA Controller [IDE mode] vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 version: 02 width: 32 bits clock: 66MHz capabilities: ide pm bus_master cap_list configuration: driver=ata_piix latency=0 resources: irq:19 ioport:1f0(size=8) ioport:3f6 ioport:170(size=8) ioport:376 ioport:18b0(size=16) *-serial UNCLAIMED description: SMBus product: NM10/ICH7 Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 02 width: 32 bits clock: 33MHz configuration: latency=0 resources: ioport:18c0(size=32) *-scsi physical id: 1 logical name: scsi0 capabilities: emulated *-disk description: ATA Disk product: ST9250421AS vendor: Seagate physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: SD13 serial: 5TH0B2HB size: 232GiB (250GB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 sectorsize=512 signature=000d7fd5 *-volume:0 description: EXT4 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: 13bb4bdd-8cc9-40e2-a490-dbe436c2a02d size: 230GiB capacity: 230GiB capabilities: primary bootable journaled extended_attributes large_files huge_files dir_nlink recover extents ext4 ext2 initialized configuration: created=2014-06-01 17:37:01 filesystem=ext4 lastmountpoint=/ modified=2014-06-01 21:15:21 mount.fstype=ext4 mount.options=rw,relatime,errors=remount-ro,data=ordered mounted=2014-06-01 21:15:21 state=mounted *-volume:1 description: Extended partition physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 size: 2037MiB capacity: 2037MiB capabilities: primary extended partitioned partitioned:extended *-logicalvolume description: Linux swap / Solaris partition physical id: 5 logical name: /dev/sda5 capacity: 2037MiB capabilities: nofs *-remoteaccess UNCLAIMED vendor: Intel physical id: 1 capabilities: inbound kyra@kyra-Satellite-P105:~$

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  • Virtual Box - How to open a .VDI Virtual Machine

    - by [email protected]
    TUESDAY, APRIL 27, 2010 How to open a .VDI Virtual MachineSometimes someone share with us one Virtual machine with extension .VDI, after that we can wonder how and what with?Well the answer is... It is a VirtualBox - Virtual Machine. If you have not downloaded it you can do this easily just follow this post.http://listeningoracle.blogspot.com/2010/04/que-es-virtualbox.htmlorhttp://oracleoforacle.wordpress.com/2010/04/14/ques-es-virtualbox/Ok, Now with VirtualBox Installed open it and proceed with the following:1. Open the Virtual File Manager.2. Click on Actions ? Add and select the .VDI fileClick "Ok"3. Now we can register the new Virtual Machine - Click New, and Click Next4. Write down a Name for the virtual Machine a proceed to select a Operating System and Version. (In this case it is a Linux (Oracle Enterprise Linux or RedHat)Click Next5. Select the memory amount base for the Virtual Machine(Minimal 1280 for our case) - Click Next6. Select the Disk 11GR2_OEL5_32GB.vdi it was added in the virtual media manager in the step 2.Dont forget let selected Boot hard Disk (Primary Master) . Given it is the only disk assigned to the virtual machine.Click Next7. Click Finish8. This step is important. Once you have click on the settings Button. 9. On General option click the advanced settings. Here you must change the default directory to save your Snapshots; my recommendation set it to the same directory where the .Vdi file is. Otherwise you can have the same Virtual Machine and its snapshots in different paths.10. Now Click on System, and proceed to assign the correct memory (If you did not before)Note: Enable "Enable IO APIC" if you are planning to assign more than one CPU to the Virtual Machine.Define the processors for the Virtual machine. If you processor is dual core choose 211. Select the video memory amount you want to assign to the Virtual Machine12. Associated more storage disk to the Virtual machine, if you have more VDI files.(Not our case)The disk must be selected as IDE Primary Master.13. Well you can verify the other options, but with these changes you will be able to start the VM.Note: Sometime the VM owner may share some instructions, if so follow his instructions.14. Finally Start the Virtual Machine (Click > Start)

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  • SOA Management in 3 minutes - Video explainer

    - by J Swaroop
    Today’s CIOs and IT executives face challenges that take valuable time away from more strategic business objectives. They have to keep their systems running 24/7, manage increasingly complex applications, and more as part of their SOA environment. Watch this quick 3 minute video explainer to learn how Oracle EM Management Pack Plus for SOA is engineered to deliver value right out of the box with a fully centralized management console - with a rich set of service and system level dashboards, administrators can view service levels for key business processes and SOA infrastructure components from a central location. Watch the 3 minute video explainer

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  • What are some best practices for cookie based web authentication?

    - by rdasxy
    I'm working on a small side project using CGI and Python (scalability is not an issue and it needs to be a VERY simple system. I was thinking of implementing authentication using cookies, and was wondering if there were any established best practices. When the user successfully authenticates, I want to use cookies to figure out who is logged on. What, according to the best practices, should be stored in such a cookie?

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  • Handling permissions in a MVP application

    - by Chathuranga
    In a windows forms payroll application employing MVP pattern (for a small scale client) I'm planing user permission handling as follows (permission based) as basically its implementation should be less complicated and straight forward. NOTE : System could be simultaneously used by few users (maximum 3) and the database is at the server side. This is my UserModel. Each user has a list of permissions given for them. class User { string UserID { get; set; } string Name { get; set; } string NIC {get;set;} string Designation { get; set; } string PassWord { get; set; } List <string> PermissionList = new List<string>(); bool status { get; set; } DateTime EnteredDate { get; set; } } When user login to the system it will keep the current user in memory. For example in BankAccountDetailEntering view I control the controller permission as follows. public partial class BankAccountDetailEntering : Form { bool AccountEditable {get; set;} private void BankAccountDetailEntering_Load(object sender, EventArgs e) { cmdEditAccount.enabled = false; OnLoadForm (sender, e); // Event fires... If (AccountEditable ) { cmdEditAccount.enabled=true; } } } In this purpose my all relevant presenters (like BankAccountDetailPresenter) should aware of UserModel as well in addition to the corresponding business Model it is presenting to the View. class BankAccountDetailPresenter { BankAccountDetailEntering _View; BankAccount _Model; User _UserModel; DataService _DataService; BankAccountDetailPresenter( BankAccountDetailEntering view, BankAccount model, User userModel, DataService dataService ) { _View=view; _Model = model; _UserModel = userModel; _DataService = dataService; WireUpEvents(); } private void WireUpEvents() { _View.OnLoadForm += new EventHandler(_View_OnLoadForm); } private void _View_OnLoadForm(Object sender, EventArgs e) { foreach(string s in _UserModel.PermissionList) { If( s =="CanEditAccount") { _View.AccountEditable =true; return; } } } public Show() { _View.ShowDialog(); } } So I'm handling the user permissions in the presenter iterating through the list. Should this be performed in the Presenter or View? Any other more promising ways to do this? Thanks.

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  • Titan – The Mystery of the Missing Waves

    - by Akemi Iwaya
    The moon Titan holds a unique distinction…it is the only other known ‘object’ in our solar system with a dense atmosphere and stable bodies of surface liquid. Unlike Earth though, there are no waves on Titan. This mystery has planetary scientists baffled and on a quest to understand this incredible phenomenon. Titan: The Mystery of the Missing Waves [YouTube]     

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  • Google Chrome Extensions: Identity, Signing and Auto Update

    Google Chrome Extensions: Identity, Signing and Auto Update Antony Sargent, a software engineer at Google discusses topics related to ids, packaging and distribution of extensions in the Google Chrome Extension system. To get more information, visit code.google.com/chrome/extensions From: GoogleDevelopers Views: 27337 54 ratings Time: 04:08 More in Science & Technology

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  • Asus N76VM: no sound from external subwoofer "Sonic Master"

    - by Willem
    A few weeks ago I bought a Asus n76vm notebook looking forward to it's 'superior sound'. This sound system compromises a external subwoofer which amplifies bass and is connected to a special output jack. Ubuntu 12.04, however, does not detect this subwoofer. How could this be solved? Any help would be gratefully appreciated http://www.asus.com/Notebooks/Multimedia_Entertainment/N76VM/#specifications

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  • Even More Storage Options in VDI 3.4.1

    - by mprove
    Oracle Virtual Desktop Infrastructure 3.4.1 has been released to complete the storage matrix below. Storage Type VirtualBox on Solaris VirtualBox on Enterprise Linux Sun ZFS yes yes Sun ZFS (pool on Solaris) yes yes iSCSI - new in VDI 3.4 Network File System new in VDI 3.4.1 new in VDI 3.4 Local Storage new in VDI 3.4.1 new in VDI 3.4

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  • What are the basic features of an email module in a common web application?

    - by Coral Doe
    When developing an email module, what are the features to have in mind, besides actual email sending? I am talking about an email module that notifies users of events and periodically sends reports. The only other feature I have in mind is maintaining grey/black lists for users that do illegal operations in the system or any other things that may lead to email/domain/IP banning. Is there an etiquette for developing email modules? Are there some references of requirements for such modules?

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  • Can't load vector font in Nuclex Framework

    - by ProgrammerAtWork
    I've been trying to get this to work for the last 2 hours and I'm not getting what I'm doing wrong... I've added Nuclex.TrueTypeImporter to my references in my content and I've added Nuclex.Fonts & Nuclex.Graphics in my main project. I've put Arial-24-Vector.spritefont & Lindsey.spritefont in the root of my content directory. _spriteFont = Content.Load<SpriteFont>("Lindsey"); // works _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes I get this error on the _testFont line: File contains Microsoft.Xna.Framework.Graphics.SpriteFont but trying to load as Nuclex.Fonts.VectorFont. So I've searched around and by the looks of it it has something to do with the content importer & the content processor. For the content importer I have no new choices, so I leave it as it is, Sprite Font Description - XNA Framework for content processor and I select Vector Font - Nuclex Framework And then I try to run it. _testFont = Content.Load<VectorFont>("Arial-24-Vector"); // crashes again I get the following error Error loading "Arial-24-Vector". It does work if I load a sprite, so it's not a pathing problem. I've checked the samples, they do work, but I think they also use a different version of the XNA framework because in my version the "Content" class starts with a capital letter. I'm at a loss, so I ask here. Edit: Something super weird is going on. I've just added the following two lines to a method inside FreeTypeFontProcessor::FreeTypeFontProcessor( Microsoft::Xna::Framework::Content::Pipeline::Graphics::FontDescription ^fontDescription, FontHinter hinter, just to check if code would even get there: System::Console::WriteLine("I AM HEEREEE"); System::Console::ReadLine(); So, I compile it, put it in my project, I run it and... it works! What the hell?? This is weird because I've downloaded the binaries, they didn't work, I've compiled the binaries myself. didn't work either, but now I make a small change to the code and it works? _. So, now I remove the two lines, compile it again and it works again. Someone care to elaborate what is going on? Probably some weird caching problem!

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  • What is your favourite/ideal development environment?

    - by Nico Huysamen
    If you could describe your ideal development environment, what would it be? There are numerous things to take into consideration, including but not limited to: Hardware Software (Operating System of Choice, Paid vs. Free Software, ...) Physical Environment (lighting, open-plan, location, ...) An endless supply of coffee... ... In other words, if you could tell your company what they could do to make your development experience there better, what would it be?

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  • Crashing .svg in Nautilus

    - by rjbgbo
    It happens sometimes, but I've managed to restore the Nautilus without rebooting the system.But today, when I attached a file .svg by e-mail, he first caught the Google Chrome and then Firefox 5, and when I open the folder in Nautilus Ubuntu crashed. Making me to restart the PC via Alt + SysRq + B. I know there is a bug related to it, and I also know that there is no preview thumbnails for Nautilus, but that could be set up so only thumbnails of files .svg did not appear?

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  • Unable to boot Ubuntu 13.10 (nVidia GTX 770m and Intel HD 4600)

    - by Raziel Gonzalez
    Ever since I bought this laptop I've been trying to install Ubuntu on it. It came with W8 preinstalled. Up to this point, I've been able to boot in UEFI mode with a black screen. I can tell it's trying to use the nVidia card (there's a led on the computer, depending on the color you can tell which GPU is using) and if I press crtl+alt+F1 I can go to console mode. Taking this advantage I tried to install bumblebee and after a successful install the led that indicates which GPU is being used change, indicating that it switched to the Intel HD 4600 graphics. After the installation I tried to initiate the graphic interface (startx) with no success. Xorg.0.log shows the error: [ 3706.779] X.Org X Server 1.14.3 Release Date: 2013-09-12 [ 3706.782] X Protocol Version 11, Revision 0 [ 3706.783] Build Operating System: Linux 3.2.0-37-generic x86_64 Ubuntu [ 3706.783] Current Operating System: Linux ubuntu 3.11.0-12-generic #19-Ubuntu SMP Wed Oct 9 16:20:46 UTC 2013 x86_64 [ 3706.783] Kernel command line: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/ubuntu.seed boot=casper nomodeset -- [ 3706.785] Build Date: 15 October 2013 09:23:37AM [ 3706.786] xorg-server 2:1.14.3-3ubuntu2 (For technical support please see http://www.ubuntu.com/support) [ 3706.786] Current version of pixman: 0.30.2 [ 3706.788] Before reporting problems, check http://wiki.x.org to make sure that you have the latest version. [ 3706.788] Markers: (--) probed, (**) from config file, (==) default setting, (++) from command line, (!!) notice, (II) informational, (WW) warning, (EE) error, (NI) not implemented, (??) unknown. [ 3706.791] (==) Log file: "/var/log/Xorg.0.log", Time: Sat Nov 2 12:28:52 2013 [ 3706.792] (==) Using system config directory "/usr/share/X11/xorg.conf.d" [ 3706.792] (==) No Layout section. Using the first Screen section. [ 3706.792] (==) No screen section available. Using defaults. [ 3706.792] (**) |-->Screen "Default Screen Section" (0) [ 3706.792] (**) | |-->Monitor "<default monitor>" [ 3706.792] (==) No monitor specified for screen "Default Screen Section". Using a default monitor configuration. [ 3706.792] (==) Automatically adding devices [ 3706.792] (==) Automatically enabling devices [ 3706.792] (==) Automatically adding GPU devices [ 3706.792] (WW) The directory "/usr/share/fonts/X11/cyrillic" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/100dpi/" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/75dpi/" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/100dpi" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (WW) The directory "/usr/share/fonts/X11/75dpi" does not exist. [ 3706.792] Entry deleted from font path. [ 3706.792] (==) FontPath set to: /usr/share/fonts/X11/misc, /usr/share/fonts/X11/Type1, built-ins [ 3706.792] (==) ModulePath set to "/usr/lib/x86_64-linux-gnu/xorg/extra-modules,/usr/lib/xorg/extra-modules,/usr/lib/xorg/modules" [ 3706.792] (II) The server relies on udev to provide the list of input devices. If no devices become available, reconfigure udev or disable AutoAddDevices. [ 3706.792] (II) Loader magic: 0x7ff680918d20 [ 3706.792] (II) Module ABI versions: [ 3706.792] X.Org ANSI C Emulation: 0.4 [ 3706.792] X.Org Video Driver: 14.1 [ 3706.792] X.Org XInput driver : 19.1 [ 3706.792] X.Org Server Extension : 7.0 [ 3706.793] (--) PCI:*(0:0:2:0) 8086:0416:1462:10e8 rev 6, Mem @ 0xf7400000/4194304, 0xb0000000/268435456, I/O @ 0x0000f000/64 [ 3706.793] (II) Open ACPI successful (/var/run/acpid.socket) [ 3706.794] Initializing built-in extension Generic Event Extension [ 3706.795] Initializing built-in extension SHAPE [ 3706.796] Initializing built-in extension MIT-SHM [ 3706.797] Initializing built-in extension XInputExtension [ 3706.797] Initializing built-in extension XTEST [ 3706.798] Initializing built-in extension BIG-REQUESTS [ 3706.799] Initializing built-in extension SYNC [ 3706.799] Initializing built-in extension XKEYBOARD [ 3706.800] Initializing built-in extension XC-MISC [ 3706.801] Initializing built-in extension SECURITY [ 3706.802] Initializing built-in extension XINERAMA [ 3706.802] Initializing built-in extension XFIXES [ 3706.803] Initializing built-in extension RENDER [ 3706.804] Initializing built-in extension RANDR [ 3706.804] Initializing built-in extension COMPOSITE [ 3706.805] Initializing built-in extension DAMAGE [ 3706.806] Initializing built-in extension MIT-SCREEN-SAVER [ 3706.806] Initializing built-in extension DOUBLE-BUFFER [ 3706.807] Initializing built-in extension RECORD [ 3706.807] Initializing built-in extension DPMS [ 3706.808] Initializing built-in extension X-Resource [ 3706.809] Initializing built-in extension XVideo [ 3706.809] Initializing built-in extension XVideo-MotionCompensation [ 3706.810] Initializing built-in extension SELinux [ 3706.811] Initializing built-in extension XFree86-VidModeExtension [ 3706.811] Initializing built-in extension XFree86-DGA [ 3706.812] Initializing built-in extension XFree86-DRI [ 3706.812] Initializing built-in extension DRI2 [ 3706.812] (II) "glx" will be loaded by default. [ 3706.812] (WW) "xmir" is not to be loaded by default. Skipping. [ 3706.812] (II) LoadModule: "dri2" [ 3706.812] (II) Module "dri2" already built-in [ 3706.812] (II) LoadModule: "glamoregl" [ 3706.813] (II) Loading /usr/lib/xorg/modules/libglamoregl.so [ 3706.813] (II) Module glamoregl: vendor="X.Org Foundation" [ 3706.813] compiled for 1.14.2.901, module version = 0.5.1 [ 3706.813] ABI class: X.Org ANSI C Emulation, version 0.4 [ 3706.813] (II) LoadModule: "glx" [ 3706.813] (II) Loading /usr/lib/xorg/modules/extensions/libglx.so [ 3706.813] (II) Module glx: vendor="X.Org Foundation" [ 3706.813] compiled for 1.14.3, module version = 1.0.0 [ 3706.813] ABI class: X.Org Server Extension, version 7.0 [ 3706.813] (==) AIGLX enabled [ 3706.814] Loading extension GLX [ 3706.814] (==) Matched intel as autoconfigured driver 0 [ 3706.814] (==) Matched vesa as autoconfigured driver 1 [ 3706.814] (==) Matched modesetting as autoconfigured driver 2 [ 3706.814] (==) Matched fbdev as autoconfigured driver 3 [ 3706.814] (==) Assigned the driver to the xf86ConfigLayout [ 3706.814] (II) LoadModule: "intel" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/intel_drv.so [ 3706.814] (II) Module intel: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.3, module version = 2.99.904 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "vesa" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/vesa_drv.so [ 3706.814] (II) Module vesa: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.1, module version = 2.3.2 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "modesetting" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/modesetting_drv.so [ 3706.814] (II) Module modesetting: vendor="X.Org Foundation" [ 3706.814] compiled for 1.14.1, module version = 0.8.0 [ 3706.814] Module class: X.Org Video Driver [ 3706.814] ABI class: X.Org Video Driver, version 14.1 [ 3706.814] (II) LoadModule: "fbdev" [ 3706.814] (II) Loading /usr/lib/xorg/modules/drivers/fbdev_drv.so [ 3706.815] (II) Module fbdev: vendor="X.Org Foundation" [ 3706.815] compiled for 1.14.1, module version = 0.4.3 [ 3706.815] Module class: X.Org Video Driver [ 3706.815] ABI class: X.Org Video Driver, version 14.1 [ 3706.815] (II) intel: Driver for Intel(R) Integrated Graphics Chipsets: i810, i810-dc100, i810e, i815, i830M, 845G, 854, 852GM/855GM, 865G, 915G, E7221 (i915), 915GM, 945G, 945GM, 945GME, Pineview GM, Pineview G, 965G, G35, 965Q, 946GZ, 965GM, 965GME/GLE, G33, Q35, Q33, GM45, 4 Series, G45/G43, Q45/Q43, G41, B43, HD Graphics, HD Graphics 2000, HD Graphics 3000, HD Graphics 2500, HD Graphics 4000, HD Graphics P4000, HD Graphics 4600, HD Graphics 5000, HD Graphics P4600/P4700, Iris(TM) Graphics 5100, HD Graphics 4400, HD Graphics 4200, Iris(TM) Pro Graphics 5200 [ 3706.815] (II) VESA: driver for VESA chipsets: vesa [ 3706.815] (II) modesetting: Driver for Modesetting Kernel Drivers: kms [ 3706.815] (II) FBDEV: driver for framebuffer: fbdev [ 3706.815] (--) using VT number 7 [ 3706.819] (WW) Falling back to old probe method for modesetting [ 3706.819] (EE) open /dev/dri/card0: No such file or directory [ 3706.819] (WW) Falling back to old probe method for fbdev [ 3706.819] (II) Loading sub module "fbdevhw" [ 3706.819] (II) LoadModule: "fbdevhw" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libfbdevhw.so [ 3706.819] (II) Module fbdevhw: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 0.0.2 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) Loading sub module "vbe" [ 3706.819] (II) LoadModule: "vbe" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libvbe.so [ 3706.819] (II) Module vbe: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 1.1.0 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) Loading sub module "int10" [ 3706.819] (II) LoadModule: "int10" [ 3706.819] (II) Loading /usr/lib/xorg/modules/libint10.so [ 3706.819] (II) Module int10: vendor="X.Org Foundation" [ 3706.819] compiled for 1.14.3, module version = 1.0.0 [ 3706.819] ABI class: X.Org Video Driver, version 14.1 [ 3706.819] (II) VESA(0): initializing int10 [ 3706.820] (EE) VESA(0): V_BIOS address 0x0 out of range [ 3706.820] (II) UnloadModule: "vesa" [ 3706.820] (II) UnloadSubModule: "int10" [ 3706.820] (II) Unloading int10 [ 3706.820] (II) UnloadSubModule: "vbe" [ 3706.820] (II) Unloading vbe [ 3706.820] (EE) Screen(s) found, but none have a usable configuration. [ 3706.820] (EE) Fatal server error: [ 3706.820] (EE) no screens found(EE) [ 3706.820] (EE) Please consult the The X.Org Foundation support at http://wiki.x.org for help. [ 3706.820] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information. [ 3706.820] (EE) [ 3706.827] (EE) Server terminated with error (1). Closing log file. I also saved the dsmeg output to see if it can be of any help. In order to be able to get to this stage I had to boot with nomodeset option and removed quiet and splash. Anyone got this same error? Any guidance? I've tried other linux distros and so far the only one that is able to boot is Opensuse 12.3 without any issues (but only when I switch to legacy mode instead of UEFI).

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  • WebCenter Customer Spotlight: Los Angeles Department of Water and Power

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution Summary Los Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. The goal of the project was to implement a newly designed web portal to increase customer self-service while reducing transactions via IVR and automate many of the paper based processes to web based workflows for their 1.6 million customers. LADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content and Oracle SOA Suite for the integration of their complex back-end systems infrastructure. The new portal has received extremely positive feedback from not only the customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Company OverviewLos Angeles Department of Water and Power (LADWP) is the largest public utility company in the United States with over 1.6 million customers. LADWP provides water and power for millions of residential & commercial customers in Southern California. LADWP also bills most of these customers for sanitation services provided by another department in the city of Los Angeles.  Business ChallengesThe goal of the project was to implement a newly designed web portal that is easy to navigate from a web browser and mobile devices, as well as be the platform for surfacing internet and intranet applications at LADWP. The primary objective of the new portal was to increase customer self-service while reducing the transactions via IVR and walk-up and to automate many of the paper based processes to web based workflows for customers. This includes automation of Self Service implemented through My Account (Bill Pay, Payment History, Bill History, Usage analysis, Service Request Management) Financial Assistance Programs Customer Rebate Programs Turn Off/Turn On/Transfer of Services Outage Reporting eNotification (SMS, email) Solution DeployedLADWP implemented a Self Service Portal using Oracle WebCenter Portal & Oracle WebCenter Content. Using Oracle SOA Suite they integrated various back-end systems including Oracle Siebel CRM IBM Mainframe based CIS FILENET for document management EBP Eletronic Bill Payment System HP Imprint System for BillXML data Other systems including outage reporting systems, SMS service, etc. The new portal’s features include: Complete Graphical redesign based on best practices in UI Design for high usability Customer Self Service implemented through MyAccount (Bill Pay, Payment History, Bill History, Usage Analysis, Service Request Management) Financial Assistance Programs (CRM, WebCenter) Customer Rebate Programs (CRM, WebCenter) Turn On/Off/Transfer of services (Commercial & Residential) Outage Reporting eNotification (SMS, email) Multilingual (English & Spanish) – using WebCenter multi-language support Section 508 (ADA) Compliant Search – Using WebCenter SES (Secured Enterprise Search) Distributed Authorship in WebCenter Content Mobile Access (any Mobile Browser) Business ResultsThe new portal has received extremely positive feedback from not only customers and users of the portal, but also other utilities. At Oracle OpenWorld 2012, LADWP won the prestigious WebCenter innovation award for their innovative solution. Additional Information LADWP OpenWorld presentation Oracle WebCenter Portal Oracle WebCenter Content Oracle SOA Suite

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  • Looking for Application Framework Features Lists, Comparisons and Guides [closed]

    - by Blah McBlah
    I am looking for lists of the things that application frameworks can do and for websites that have matrices, marketing content, blog articles and whatnot for comparing application frameworks to each other or just selling a framework. I'm talking generally, so regardless of coded language or operating system or client device. I want it all. I've found a few online, and would appreciate whatever sources I can glean from this site too.

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  • Link between tests and user stories

    - by Sardathrion
    I have not see these links explicitly stated in the Agile literature I have read. So, I was wondering if this approach was correct: Let a story be defined as "In order to [RESULT], [ROLE] needs to [ACTION]" then RESULT generates system tests. ROLE generates acceptance tests. ACTION generates component and unit tests. Where the definitions are the ones used in xUnit Patterns which to be fair are fairly standard. Is this a correct interpretation or did I misunderstand something?

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  • Using ISO Image with a Local Repository for updating Exadata Compute nodes

    - by Rene Kundersma
    For systems that cannot connect directly to Oracle ULN to build a local repository an ISO image file is made available by Oracle. This ISO image can be mounted and used as a local repository. The ISO image contains a file system that contains only the latest (x86_64) ULN channel and cannot be used to update the database servers to any other release than release 11.2.3.1.1. ISO and instructions can be found here  Rene Kundersma

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  • Unable to open the physical file - Access is denied

    - by rachitp
    I’m an using Admin account on Windows 7 and try to attach umbraco database to my local SQL 2008 R2 instance. I’m getting the following error: Unable to open the physical file "D:\Tech\umbraco\build\App_Data\umbraco.mdf". Operating system error 5: "5(Access is denied.)". (Microsoft SQL Server, Error: 5120) What the heck? I tried to brainstorm what the issue is and found out that I didn’t open my SSMS with “Run As Administrator” (although I’m using Admin account in Win7 and the...(read more)

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  • XFCE session with GNOME in background

    - by 100rabh
    Hi askUbuntu I recently installed XFCE on my Ubuntu 10.04 and it runs finely but with an issue. Everytime I login into my XFCE session I see the background image of GNOME session and after few seconds it disappears which gives me the impression that XFCE session is running over an already running GNOME session. If that is really the case then it might also be eating into my system's RAM which could be a bug. All helps and suggestions are welcome.

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