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• What makes a theme "Premium"

  - by Sinthia V

  I have a lot of time invested in creating Wordpress templates. I want to release combinations of these templates along with different styles and Fancy Front pages as "Premium Wordpress Themes". What I need to know is what does "Premium" mean? What do people expect of a GPL theme vs. a Premium theme? Are there features that are considered required to be premium? Are there features that are in demand but considered "exceptional" i.e. not part of every premium theme? How can I tell the difference? I have heard tounge-in-cheek answers that say that any theme that makes money is premium, but I mean to ask about what gives an outstanding theme it's quality. Why is it worth more? I am technically able to do many things, but as a lone developer with a family to feed, I can't afford to spend time on features that no one cares about. I have to try to isolate the things that people want. This is serious food and rent to me. How can I get this kind of info so I can make my project successful?

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• Wednesday at Oracle OpenWorld 2012 - Must See Session: “Event-Driven Patterns and Best Practices: Even More Important with Big Data”

  - by Lionel Dubreuil

  Don’t miss this “CON8636 - Event-Driven Patterns and Best Practices: Even More Important with Big Data“ session: Speakers: Faisal Nazir - Senior Solutions Architect, Motorola Shinichiro Takahashi - Senior Manager, Service Platform Department, NTT DOCOMO, INC. Robin Smith - Product Management/Strategy Director - Oracle Event Processing, Oracle Date: Wednesday, Oct 3 Time: 10:15 AM - 11:15 AM Location: Moscone South - 310 As the demand for big data analytics and integration grows across all industries, this session focuses on the role of the Oracle event-driven solution platform in delivering vital real-time integrated analysis intelligence to the data streams consumed and emitted from these large distributed data stores. Objectives for this session are to: Increase awareness of Oracle Event Processing, showcasing tight alignment with big data solutions Highlight emerging usage patterns in relation to streaming event data and distributed data stores Show a significant Oracle competitive advantage over IBM solutions advertised in this domain Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif";}

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• &ldquo;Why do transactional messages all have the same priority?&rdquo;

  - by John Breakwell

  I answered this question on the MSMQ forum on MSDN and thought it worth sharing here. The poster wanted to know why all transactional messages have a fixed priority of zero (instead of 0 through 7). They wanted the guaranteed delivery of messages to a queue but wanted to assign different levels of priority. Some aspects of MSMQ were defined way back in the last century and this is one of them. If I remember right, the reason was to avoid the following scenario: You have a single transaction of 3 messages (a, b and c) with priorities 5, 3 and 4 respectively. The messages are sent in order a,b,c The messages arrive in the queue and are arranged in order a,c,b to reflect priority order This breaks the guaranteed order part of the transaction.  I know that very few people send more than one message in a transaction but that is a scenario that MSMQ has to be able to handle; for the majority, including yourself, this scenario is irrelevant which is why you are surprised by the absence of transactional priorities. The options, therefore, available to the Microsoft developers were to: Implement code that allowed you to send messages with variable priority as long as any messages within the same transaction were the same priority, or Define a set priority for all transactional messages As you can understand, option 1 would be a complicated arrangement with all the necessary enforcement, error handling, user education and documentation, etc. Sure, it would have been possible to implement option 1 but I expect the product group decided to invest the development time in some other aspect of MSMQ. Now, with five versions out there, it would be confusing to change how the product operates, in addition to potentially breaking exisiting systems that have been working fine for years. So, balancing cost and risk against customer demand, I would not expect this feature to ever change.

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• Three Ubuntu 12.04 + Xfce problems

  - by user1708495

  sorry to bother you, but I wanted to set up a minimal Ubuntu 12.04 with minimal Xfce and probably due to my unawareness of several important things, not everything is working properly. -Sometimes when I shutdown I get error message from iwlwifi: It starts with a time out error about sending a power table and after several other errors it says "On demand firmware reload and "Unable to initialize device". And the shutdown stops there so I can only use hard shutdown. -Also when I boot, I often boot to a black screen, but pressing ctrl+alt+f1 gets me to the login prompt (I do not use a login manager). But then I sometimes cannot type. Seems probably more like a X server problem. When it works I only see the Plymouth splash for a very short time or sometimes not at all. -And the last problem is the most annoying one: Frequently Xfce freezes completely. I think ctrl+alt+f1 works sometimes, but other times I also have to use hard shutdown. When it freezes the cpu fan gets louder. I've been using Xbuntu for a while before, but with "real" Linux I am more a beginner, so I hope you forgive my questions Thanks

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• Working in Germany (Munich) [closed]

  - by adri

  My husband and I are relocating to Munich in August (He's German). I have been looking for jobs online since I heard that software developers are in great demand. And by the looks of it, seems to be correct. There are lots of offers on line but I have a problem, my german is not spectacular. I would rate it as basic. Good to be a tourist but not good to write anything formal, not even my cover letter. So I was wondering how hard is really going to be to find a job for me with virtually no german (I'm studying, but good german is not going to happen over night). Also, would it be possible to secure a job before arriving to Germany? I have nearly 10 years of working experience developing software, mostly in .net (c#, vb, winForms, asp.net) but I also know java. 3 years experience as a team leader for groups of up to 8 people. In the last couple of years I've been working mostly on digitalization of documents (such as birth certificates and the like) but I'm more than willing to try other fields Also I speak English, Spanish, Italian, a bit of portuguese and of course a bit of german.

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• Force.com presents Database.com SQL Azure/Amazon RDS unfazed

  - by Sarang

  At the DreamForce 2010 event in San Francisco Force.com unveiled their next big thing in the Fat SaaS portfolio "Database.com".  I am still wondering how would they would've shelled out for that domain name. Now why would a already established SaaS player foray into a key building block like Database? Potentially allowing enterprises to build apps that do not utilize the Force.com stack! One key reason is being seen as the Fat SaaS player with evey trick in the SaaS space under his belt. You want CRM come hither, want a custom development PaaS like solution welcome home (VMForce), want all your apps to talk to a cloud DB and minimize latency by having it reside closer to you cloud apps? You've come to the right place sire! Other is potentially killing foray of smaller DB players like Oracle (Not surprisingly, the Database.com offering is a highly customized and scalable Oracle database) from entering the lucrative SaaS db marketplace. The feature set promised looks great out of the box for someone who likes to visualize cool new architectures. The ground realities are certainly going to be a lot different considering the SOAP/REST style access patterns in lieu of the comfortable old shoe of SQL. Microsoft suffered heavily with SDS (SQL Data Services) offering in early 2009 and had to pull the plug on the product only to reintroduce as a simple SQL Server in the cloud, SQL Windows Azure. Though MSFT is playing cool by providing OData semantics to work with SQL Windows Azure satisfying atleast some needs of the Web-Style to a DB. The other features like Social data models including Profiles, Status updates, feeds seem interesting as well. (Although I beleive social is just one of the aspects of large scale collaborative computing). All these features start "Free" for devs its a good news but the good news stops here. The overall pricing model of $ per Users per Transactions / Month is highly disproportionate compared to Amazon RDS (Based on MySQL) or SQL Windows Azure (Based on MSSQL). Roger Jennigs of Oakleaf did an interesting comparo based on 3, 10, 100, 500 users and it turns out that Database.com going by current understanding is way too expensive for the services on offer. The offering may not impact the decision for DotNet shops mulling their cloud stategy or even some Java/MySQL shops thinking about Amazon RDS, however for enterprises having already invested in other force.com offerings this could be a very important piece in the cloud strategy jigsaw. One which would address a key cloud DB issue of "Latency" for them at least it will help having the DB in the neighborhood. The tooling and "SQL like" access provider drivers (Think ODBC/JDBC) will be available later this year. Progress Software has already announced their JDBC driver stack for Database.com. It remains to be seen how effective the overall solutions proves to be in the longer run but for starts its a important decision towards consolidating Force.com's already strong positioning in the SaaS space. As always contrasting views are welcome! :)

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• Measuring Social Media Efforts

  - by David Dorf

  So you're on the bandwagon and you've created a Facebook page, you're tweeting everyday, and maybe you've even got a YouTube channel. Now what? After you put any program in place, you need to measure, set new goals, then execute and this is no different. But how does one measure social media efforts? First, I guess we need some goals. Typical ones might be to acquire customers, engage them, then convert them. So that translates to: Increase Facebook fans and Twitter followers Increase comments/posting and retweets Increase redemption of offers via Facebook and Twitter Counting fans and followers is easy, and tracking the redemption of coupons isn't that hard either, but measuring engagement is a tough one. How do you know whether your fans are reading your posts, and whether your posts have any meaning to them? For Facebook, the fan page administrator has access to analytics called Facebook Insights. There you can check weekly metrics such as total fans, new fans, lost fans, demographics of fans, number of postings, numbers clicks, etc. Not nearly as comprehensive as Google Analytics, but well on its way. For Twitter, getting information is a little tougher. Again, its easy to track followers and you can use tools like TweetMeme to encourage and track retweets. An interesting website called WeFollow tries to measure influence for certain topics. For example, the top three influencers for the topic "retail" are retailweek, retailwire, and retailerdaily. Other notables are #10 BestBuy, #11 GapOfficial, #12 JeffPR, and #17 OracleRetail. I assume influence is calculated based on number of followers, number of retweets, frequency of tweets, and perhaps depth of dialogs. If you want to get serious about monitoring and measuring social marketing efforts, you'd be wise to invest in a strong tool. Several are listed on this wiki, including big ones like Radian6, Nielsen, Omniture, and Buzzient. Buzzient might be particularly interesting because its integrated with Oracle CRM OnDemand -- see the demo. As always, I'm interested in hearing how others approach goal setting and monitoring of social media efforts, so feel free to post comments.

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• Catching people up

  - by Randy Walker

  It’s been a while since I’ve blogged.  I suppose sometimes when one’s personal life gets busy, there are some things that fall by the wayside.  So what all has happened since I last blogged? Business has been good with lots of lessons learned.  I had hoped I would have had an important announcement several months ago concerning the business I own, but that simply hasn’t materialized yet. Will keep everyone posted.  Ensuring your business has a good sales pipeline and stays ahead in the technology curve is extremely important. I eventually resigned my INETA Board of Directors position.  Never one to mince words, frankly I had several issues with how things are run at INETA.  Mostly centered around some ethical issues compounded by higher expectations and what I felt was a lack of support.  I had put my hat into the ring in order to help change things, but eventually I didn’t really see change a possibility, and so all things must come to an end. I have started writing up a new business plan for a new startup, details to be forthcoming.  It’s new name will be Linker CRM.  I have some aggressive game changing plans ahead for it.  Ping me if you’re interested in finding out more information and don’t mind signing a non-compete and confidentiality agreement. ;) My personal life, has been hectic.  A 4 year old will do that to you.  As well as being divorced and the headaches associated with that.  If you’ve been divorced, I feel your pain, if you haven’t been, I would never wish the emotional roller coaster ride on anyone.  Dating has been interesting.  It’s a lot different at age 35 than your early 20s and relationships are far more complicated. Ethan is an absolutely fantastic adorable charmer of a kid.  He’s definitely going to be a heartbreaker.  His personality is really shining through and he’s taken onto my appreciation of music (and yes I’ll admit dance too).  We watched America’s Best Dance Crew (ABDC) together for the first time, he really loved it and I think he’ll probably start his own break dancing crew eventually.  I’ve posted a few videos on Facebook for those interested.  I’m extremely proud of him, but please say a little prayer for us as we try and continue to curb some behavior issues, as well as his mother and I try to settle some differences. This year’s travel plans have already included Dallas, Seattle, and a trip to Vancouver for the 2010 Olympics (a huge thanks to the Washington State Police for the nice souvenir they gave me).  Future travel plans include a trip to Korea in the 2nd half of May, Nashville again in the summer, and hopefully New Orleans for the Microsoft TechEd 2010 Conference. Look for some new blog posts soon …

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• Oracle AIM, Oracle ABF, and Siebel Results Roadmap Officially Retired as of January 31, 2011

  - by tom.spitz

  Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} It seems somehow appropriate that the first entry of the Oracle® Unified Method (OUM) blog is about the retirement of several of our legacy methods, most notably AIM Foundation.If you're reading this, you're probably aware that Oracle has been developing OUM to support the entire Enterprise IT lifecycle, including support for the successful implementation of every Oracle product. As Oracle has continued to acquire new companies and technologies, it has become essential that we also create a single, unified language and approach for implementation - across the Oracle ecosystem.With the release of OUM 5.1 in 2009, OUM provided full support for all enterprise application implementation projects including Oracle E-Business Suite R12, Siebel CRM, PeopleSoft Enterprise, and JD Edwards EnterpriseOne projects. In 2010, we released OUM training that supports the use of OUM on these types of projects.That support represented a major milestone in the evolution of OUM and enabled implementers to transition to OUM. Consequently, we announced a staggered retirement schedule for Oracle's legacy methods. On January 31, 2011 we announced the retirement of:Oracle Application Implementation Method (AIM)Oracle AIM for Business Flows (ABF)Siebel Results RoadmapLater this year, we will announce the retirement of Compass - the legacy PeopleSoft method - and Data Warehouse Method Fast Track.OUM is available free of charge to Oracle Gold, Platinum, and Diamond partners through the Oracle Partner Network (OPN) [OUM on OPN]. The OUM Customer Program allows customers to obtain copies of the method for their internal use by contracting with Oracle for an engagement of two weeks or longer meeting some additional minimum criteria.There be more retirement announcements in the coming months. For now it's "Adios AIM." Thanks for the memories...

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• Oracle Enterprise Innovation Days

  - by Lara Ermacora

  Si è tenuto lo scorso 10 e 11 novembre l'appuntamento con l'innovazione marcato Oracle. L' Oracle Enterprise Innovation Days, alla sua seconda edizione, ha portato a Bologna tutte le aziende che pensano all'innovazione come leva principale per difendere e rafforzare la propria competitività. All'interno di un panorama, come quello odierno, complesso ed eterogeneo si è discusso a lungo di approcci strategici, soluzioni possibili e sono state portate d'esempio alcune esperienze significative. Fra gli ospiti dell'evento Rajan Krishnan, Vice President, Applications Product Development and Product Management for EMEA, ha presentato le strategie applicative di Oracle aprendo così la discussione sulla tematica principale della sessione plenaria: Oracle Fusion Applications. Il suo intervento è stato subito seguito da Enrico Pagliarini, giornalista del sole 24 ore che ha intervistato 3 diverse coppie Partner / Cliente per approfondire con loro i progetti altamente innovativi a cui le loro aziende hanno collaborato.  Si è parlato di Enel Servizi Srl che grazie ad Accenture ha portato la soluzione Syebel Energy CRM alla sua attuale versione 8.0 per una migliore gestione dei clienti all'interno del mercato libero caratterizzato dalla sua alta competitività; Prysmian che, a fronte dell'acquisizione della società olandese Draka, insieme a Reply, ha deciso di rimodellare il processo di Reporting Civilistico e Gestionale di gruppo, creando una nuova applicazione che soddisfi i requisiti della nuova organizzazione nascente; Kinexia e Waste Italia precedentemente parte del gruppo Unendo e ora divisesi l'una nel mercato dei rinnovabili l'altra in quello dello smaltimento rifiuti che con l'aiuto di Deloitte si sono dotate della soluzione full outsourcing JDE, a seguito di  una sw selection tra JDE, SAP e altre soluzioni italiane.Durante la cena altri due momenti hanno attirato l'attenzione dei partecipanti: la presentazione di Michele Stroligo, giovanissimo  Designer Team Member Oracle Racing e i Reference Customer Award ovvero le premiazioni dei clienti che si sono contraddistinti come migliori referenze nei diversi mercati con diversi prodotti. I premi sono stati assegnati a: FIAT, Enel, Boiron Laboratoires, Champion Europe, Mediaset, Coeclerici. Il pomeriggio ha interessato invece vari percorsi di approfondimento declinati sulle diverse figure professionali concludendosi con la presentazione del Tenente Colonello Marco Lant delle Frecce Tricolori, esempio di eccellezza italiana noto in tutto il mondo. La giornata si è conclusa con la cena di gala nel famoso palazzo Re Enzo che troneggia sulla piazza principale della città.  La mattinata del secondo giorno è stata interamente dedicata all'approfondimento degli argomenti di maggior interesse attraverso tavoli interattivi e workshop a cura dei partner Oracle. L'evento si è poi concluso con una serie di iniziative culturali dedicate ai congressisti. A breve sarà disponibile il sito dedicato all'evento con tutte le foto della giornata, i video degli interventi più salienti, potrete inoltre scaricare tutte le presentazioni fatte durante i lavori. Rimani aggiornato sull'Oracle Enterprise Innovation Days 2011 visitando il blog! Strategie Applicative di Oracle - Rajan Krishnan bologna nov 2011 View more presentations from Oracle Apps - Italia .

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• Oracle Optimized Solutions at Oracle OpenWorld 2012

  - by ferhatSF

  Have you registered for Oracle OpenWorld 2012 in San Francisco from September 30 to October 4? Visit the Oracle OpenWorld 2012 site today for registration and more information. Come join us to hear how Oracle Optimized Solutions can help you save money, reduce integration risks, and improve user productivity. Oracle Optimized Solutions are designed, pre-tested, tuned and fully documented architectures for optimal performance and availability. They provide written guidelines to help size, configure, purchase and deploy enterprise solutions that address common IT problems. Built with flexibility in mind, Oracle Optimized Solutions can be deployed as complete solutions or easily tailored to meet your specific needs - they are proven to save money, reduce integration risks and improve user productivity. Here is a preview of the planned Oracle OpenWorld sessions(*) on Oracle Optimized Solutions. October 1, 2012 Monday Time Session ID Title Location 12:15 PM CON7916 Accelerate Oracle E-Business Suite Deployment with SPARC SuperCluster Moscone West - 2001 03:15 PM GEN9691 General Session: Accelerate Your Business with the Oracle Hardware Advantage Moscone North - Hall D 04:45 PM CON4821 Building a Flexible Enterprise Cloud Infrastructure on Oracle SPARC Systems Moscone West - 2001 October 2, 2012 Tuesday Time Session ID Title Location 10:15 AM CON4561 Backup-and-Recovery Best Practices with Oracle Engineered Systems Products Moscone South - 252 11:45 AM CON3851 Optimizing JD Edwards EnterpriseOne on SPARC T4 Servers for Best Performance Moscone West - 2000 01:15 PM GEN11472 General Session: Breakthrough Efficiency in Private Cloud Infrastructure Moscone West - 3014 01:15 PM CON4600 Extreme Storage Scale and Efficiency: Lessons from a 100,000-Person Organization Moscone South - 252 05:00 PM CON9465 Next-Generation Directory: Oracle Unified Directory Moscone West - 3008 05:00 PM CON4088 Accelerate Your SAP Landscape with the Oracle SPARC SuperCluster Moscone West - 2001 05:00 PM CON7743 High-Performance Security for Oracle Applications Using SPARC T4 Systems Moscone West - 2000 05:00 PM CON3857 Archive Strategies for 100 Percent Data Availability Moscone South - 270 October 3, 2012 Wednesday Time Session ID Title Location 10:15 AM CON6528 Configure Oracle Hybrid Columnar Compression to Optimize Query Database Performance up to 10x Moscone South - 252 11:45 AM CON2590 Breakthrough in Private Cloud Management on SPARC T-Series Servers Moscone South - 270 01:15 PM CON4289 Oracle Optimized Solution for Siebel CRM at ACCOR Moscone West - 2000 05:00 PM CON7570 Improve PeopleSoft HCM Performance and Reliability with SPARC SuperCluster Moscone South - 252 * Schedule subject to change In addition, there will be Oracle Optimized Solutions Hands-On-Labs sessions planned. Please enroll ahead of time as space is limited: Oracle Optimized Solutions: Hands on Labs in Oracle OpenWorld Place: Marriott Marquis - Salon 14/15 Date and Time Session ID Title Monday October 1, 2012 01:45 PM HOL9868 Enterprise Cloud Infrastructure for SPARC with Oracle Enterprise Manager Ops Center 12c Monday October 1, 2012 03:15 PM HOL9907 Oracle Virtual Desktop Infrastructure Performance and Tablet Mobility Wednesday October 3, 2012 05:00 PM HOL9870 x86 Enterprise Cloud Infrastructure with Oracle VM 3.x and Sun ZFS Storage Appliance Thursday October 4, 2012 11:15 AM HOL9869 0 to Database Backup and Recovery in 60 Minutes Oracle Optimized Solutions executives and experts will also be at hand for discussions and follow ups. And don’t forget to catch live demonstrations of our complete Oracle Optimized Solutions while at Oracle OpenWorld 2012 in San Francisco. We recommend the use of the Schedule Builder tool to plan your visit to the conference and for pre-enrollment in sessions of your interest. We hope to see you there!

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• A brief introduction to BRM and architecture

  - by Yani Miguel

  Oracle Communications Billing and Revenue Management (Oracle BRM) is the telcos industry´s leading solution intended for communications service providers. This post encourages to know BRM starting with the basics. History Portal was a billing and revenue managament solution to communications industry created by Portal Software. In 2006 Oracle acquired Portal Software and the solution was renamed BRM. Today Oracle BRM is the first end-to-end packaged enterprise software suite for the communications industry, however BRM is just one more product in the catalog of OSS solutions that Oracle offers. BRM can bill and manage all communications services including wireline, wireless, broadband, cable, voice over IP, IPTV, music, and video. BRM Architecture BRM´s architecture consists of 4 layers or tiers. Through these layers are the data, bussines logic and interfaces to connect graphical client tools.Application tier This layer provides GUI client tools enabling communication to other layers through open APIs. Some BRM client applications are: Customer Center Pricing Center Universal Event Loader Web Server BRM Billing Application Collections Center Permissioning Center Furthermore, this layer is where are provided real-time external events. Bussines Process Tier Although all layers are equally important, I think it deserves more atention because in this tier BRM functionality is implemented. All functions that give life to BRM are in this layer coded in C language called Opcodes (System Processes in the image). Any changes or additional functionality should be made here, so when we try to customize the product, we will most of the time programming in this layer (Business Policies in the image).Bussines Process Tier Features: Implements Portal system functionalityValidates data from the application tierModifies Portal behavior through business policies. Business policies can by customized.Triggers external systems using event notification. Object Tier This layer is responsible for transfer the BRM requests into database language and translate BRM requests into external system requests. Without it, the business logic (data from Bussines Process Tier) could not be understood by the relational database. Data tier Data tier is responsable for the storage of BRM database and other external systems databases. External systems include credit card, tax, and directory servers. Finally, It's important to note that BRM is designed to easily integrate with the following solutions:AIA 2.4 Siebel CRM E-Business Suite - G/L onlyCommunications Services Gatekeeper Oracle BI Publisher. Personally, I think that BRM could improve migrating client-server architecture to a fully web platform that works with Oracle Middleware like any product of the Fusion Middleware family. Hopefully there are already initiatives in this area.

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• Oracle Unveils Oracle Fusion Tap for the iPad

  - by Richard Lefebvre

  Oracle Fusion Tap: Productivity Amplified Anywhere, Anytime Oracle today announced the availability of Oracle Fusion Tap, a native iPad application that redefines the level of productivity users can achieve while on-the-go.   Oracle Fusion Tap runs off cloud-based enterprise applications and across Oracle Application Cloud Services, requiring only one simple Apple App Store installation.   Automatically personalized to each user, Oracle Fusion Tap gives users exactly what they need at their fingertips and provides the long-sought, key functionalities to remain productive and to keep business moving, even when away from the desk.   Designed specifically for the iPad and the mobile workforce, Oracle Fusion Tap provides access with or without an Internet connection.   By grouping functional capabilities into three core areas of "connect," "analyze," and "work," users can easily and directly connect with what they need in the app, complete activities, and move on.   As organizations strive for a lean and agile workforce, Oracle Fusion Tap helps users find and make connections with the right people at the right time, obtaining answers to questions quickly and removing roadblocks faster.   Oracle Fusion Tap also provides users with secure access to actionable performance indicators and day-to-day management of their workforce and sales force automation. Supporting Quotes "Both the enterprise and technology providers must recognize the need to innovate and adapt for the increasing mobility of the workforce—not just for sales teams, but across the organization," said Carter Lusher, Research Fellow and Chief Analyst of Enterprise Applications Ecosystem, Ovum. "A mobile application that quickly and powerfully allows employees to make connections, analyze data, and complete activities at any time and wherever they may be located drives new levels of business value and enhances efficiency. Frankly, mobile access is no longer a 'nice to have' but a 'must have.'"   "The mobile workforce is a business reality, and Oracle Fusion Tap is an example of how Oracle delivers mobile and cloud innovations that fundamentally improve productivity and how we work," said Chris Leone, Senior Vice President of Application Development, Oracle. "With Oracle Fusion Tap users will have an all-in-one, easily extensible app that puts mission-critical data and colleague connection at their fingertips." Supporting Resources Oracle Fusion Tap Oracle Fusion Tap on App Store Oracle Fusion Tap YouTube Video Oracle CRM on Social Media @OracleCRM OracleCRM on Facebook OracleCRM on YouTube

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• PRUEBAS DE ESPECIALIZACION GRATUITAS 2013

  - by agallego

  Consigue  tu Certificado de Especialista Oracle  de forma GRATUITA , 27 y 28 de Noviembre de 2013  Ahora puedes realizar los exámenes de implementación de las especializaciones de Oracle y convertirte en especialista. Podrás realizar cualquiera de los exámenes de implementación de la siguiente lista: Oracle Fusion Customer Relationship Management 11g Sales Certified Implementation Specialist (1Z0-456) Oracle Fusion Financials 11g General Ledger Implementation Specialist(1Z0-508) Oracle Fusion Financials 11g Accounts Payable Implementation Specialist(1Z0-507) Oracle Fusion Financials 11g Accounts Receivable Implementation Specialist(1Z0-506) Oracle Fusion Human Capital Management 11g Human Resources Certified Implementation Specialist (1Z0-584) Oracle Fusion Human Capital Management 11g Talent Management Certified Implementation Specialist (1Z0-585) Oracle ATG Web Commerce 10 Implementation Developer Certified Implementation Specialist (1Z0-510) Oracle Hyperion Planning 11 Essentials (1Z0-533) Oracle Business Intelligence Applications 7.9.6 for ERP Essentials (1Z0-525) Oracle Hyperion Financial Management 11 Essentials (1Z0-532) Oracle Business Intelligence Applications 7.9.6 for CRM Essentials (1Z0-524) Oracle Hyperion Data Relationship Management 11.1.2 Essentials (1Z1-588) Oracle Business Intelligence Foundation Suite 11g Essentials (1Z0-591) Oracle Essbase 11 Essentials (1Z0-531) SPARC T4-Based Server Installation Essentials (1Z0-597) Oracle Solaris 11 Installation and Configuration Essentials (1Z0-580) Sun ZFS Storage Appliance Certified Implementation Specialist Exalogic Elastic Cloud X2-2 Certified Implementation Specialist Oracle Exadata 11g Essentials (1Z0-536) Oracle VM 3 for x86 Essenstials (1Z0-590) Oracle Linux Fundamentals (1Z0-402) Oracle Linux System Administration (1Z0-403) Oracle Service-Oriented Architecture Certified Implementation Specialist (1Z0-451) Oracle Unified Business Process Management Suite 11g Certified Implementation Specialist (1Z0-560) Oracle WebLogic Server 12c Certified Implementation Specialist (1Z0-599) Oracle WebCenter Portal 11g Essentials (1Z0-541) Oracle WebCenter Content 11g Essentials (1Z0-542) Oracle Application Development Framework 11g Certified Implementation Specialist Oracle Identity Analytics 11g Certified Implementation Specialist (1Z0-545) Oracle Enterprise Manager 12c Essentials (1Z0-457) Puedes consultar la información acerca de los examenes en cada uno de los enlaces. Para prepararte los examenes sigue la Guia de estudio que encontrarás en la página de cada examen. Requisitos: ser  Partner Gold, Platinum o Diamond de Oracle y tener un usuario de Oracle Pearson Vue.  ¿Cuándo?: 27 y 28 de noviembre  a las (9:00, 12:00, 16:00)  ¿Dónde?: Core Networks, C.E.Parque Norte, Edificio Olmo, Planta 1 Serrano Galvache 56 | 28033, Madrid Para inscribirte: Create una cuenta en Pearson Vue (www.pearsonvue.com/oracle). Para Registrarte aquí. Para más información sobre el programa de especializaciones, haz clic aquí. No pierdas esta oportunidad e inscríbete hoy.  Para cualquier duda contactar con [email protected]. Ana María Gallego Partner Enablement Manager Spain and Portugal      

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• Oracle 'In Touch' PartnerCast - July 1, 2014

  - by Cinzia Mascanzoni

  27 May 2014 'In Touch' Webcast for Oracle EMEA Partners Invitation Stay Connected Oracle Media Network   OPN on PartnerCast   Oracle 'In Touch' PartnerCast (July 1, 2014)Be prepared for a year of growth Register Now! Dear partner, We would like to invite you to join David Callaghan, Senior Vice President Oracle EMEA Alliances and Channels, and his studio guests for the next broadcast of the Oracle ‘In Touch’ PartnerCast on Tuesday 1st July 2014 from 10:30am UK / 11:30am CET. In this cast, David’s studio guests and his regional reporters will be looking at your priorities as EMEA partners and how best to grow with Oracle. We also look forward to the broadcast covering topics on the following: Highlights of FY14 Strategic themes for FY15 HCM, CRM and ERP Oracle on Oracle Exclusive for ‘In Touch’ David Callaghan questions Rich Geraffo, Senior Vice President, Global Alliances & Channels, on how the FY15 partner Global kick off relates to EMEA. Plus David provides your chance to hear from some of the newly appointed Worldwide A&C Leadership team as he discusses with Bruce Chumley VP Oracle Channel Distribution Sales & Troy Richardson VP Oracle Strategic Alliances; their core focus and strategy of growth and what they intend on bringing to the table in their new role. Register Now! With lots of studio guests joining David, why not get in touch on Twitter using the hashtag #OracleInTouch or by emailing [email protected] to get your questions featured in the cast! To find out more information and to watch previous episodes on-demand, please visit our webpage here. Best regards, Oracle EMEA Alliances & Channels Oracle 'In Touch' PartnerCast: be prepared for a year of growth July 01, 2014 10:30am UK / 11:30am CET Duration: 45 mins. Host David Callaghan Senior VP Oracle EMEA Alliances & Channels Studio Guests Alistair Hopkins VP Sales & Strategy, Technology Solutions, Oracle EMEA Alliances & Channels More to be announced shortly Features Contributors Rich Geraffo Senior Vice President, Oracle Worldwide Alliances & Channels Bruce Chumley Vice President Channel Distribution Sales, Oracle WW Alliances & Channels Steve Biondi VP Channel Distribution Sales, Oracle WW Alliances & Channels Regional Reporters Silvia Kaske VP Oracle A&C WCE North Will O'Brien VP Oracle A&C UK/IE Eric Fontaine VP Oracle A&C WCE South Janusz Naklicki VP Oracle A&C ECEMEA

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• Coming to a City Near You: Oracle Business Analytics Summits

  - by Rob Reynolds

  More and more organizations use analytics to identify new business opportunities, reduce costs, and optimize business processes. How? By making business information available throughout the enterprise—and making sure that it is relevant, actionable, and easy to access.Oracle invites you to join us for an information-packed event where you’ll learn about the latest trends, best practices, and innovations in business intelligence, analytic applications, and data warehousing.If you are an IT professional involved in BI strategy, program management, systems management, architecture, or deployment, this event is for you. You’ll find out about: New ways of deploying and delivering business intelligence on premise, in the cloud, and on mobile devices to a diverse base of business users New approaches for integrating, storing, managing, securing, and accessing your ever-growing volumes of structured and unstructured data The latest strategies for dramatically increasing the ROI of your ERP and CRM deployments Click here to view the presentation abstracts. Agenda 9:00 a.m. Registration 10:00 a.m. Keynote: Business Analytics—Be the First to Know 11:00 a.m. Break Breakout Sessions Technology and Architecture Strategy Track Business Insight and Analytic Delivery Track 11:15 a.m. Emerging Trends in Enterprise BI Platforms 11:15 a.m. Mobile BI—More than Dashboards on a Tablet 12:00 noon Networking Lunch 12:00 noon Networking Lunch 1:00 p.m. Is Your Business Intelligence Data at Risk? 1:00 p.m. Geospatial Intelligence—Location, Location, Location! 1:45 p.m. What Extreme Performance Means for Your Business 1:45 p.m. The Role of BI in Your ERP and Performance Management Initiatives 2:30 p.m. Become a BI Architect 2:30 p.m. BI Applications: Step 1 in Your ERP Upgrade or Expansion 3:00 p.m. Partner Spotlight Registration links for each city are below: New York , NY- July 26 Miami, FL - July 27 Reston, VA, July 27 Atlanta, GA - July 28 Boston, MA - July 28 Rochester, NY - Aug 2 (event link coming soon!) Menlo Park, CA - August 2 Charlotte, NC - August 3 Newport Beach, CA - August 3 Register online at the links above or call 1.800.820.5592 ext. 9218 to reserve your place.

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• Bad Data is Really the Monster

  - by Dain C. Hansen

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Calibri","sans-serif"; mso-bidi-font-family:"Times New Roman";} Bad Data is really the monster – is an article written by Bikram Sinha who I borrowed the title and the inspiration for this blog. Sinha writes: “Bad or missing data makes application systems fail when they process order-level data. One of the key items in the supply-chain industry is the product (aka SKU). Therefore, it becomes the most important data element to tie up multiple merchandising processes including purchase order allocation, stock movement, shipping notifications, and inventory details… Bad data can cause huge operational failures and cost millions of dollars in terms of time, resources, and money to clean up and validate data across multiple participating systems. Yes bad data really is the monster, so what do we do about it? Close our eyes and hope it stays in the closet? We’ve tacked this problem for some years now at Oracle, and with our latest introduction of Oracle Enterprise Data Quality along with our integrated Oracle Master Data Management products provides a complete, best-in-class answer to the bad data monster. What’s unique about it? Oracle Enterprise Data Quality also combines powerful data profiling, cleansing, matching, and monitoring capabilities while offering unparalleled ease of use. What makes it unique is that it has dedicated capabilities to address the distinct challenges of both customer and product data quality – [different monsters have different needs of course!]. And the ability to profile data is just as important to identify and measure poor quality data and identify new rules and requirements. Included are semantic and pattern-based recognition to accurately parse and standardize data that is poorly structured. Finally all of the data quality components are integrated with Oracle Master Data Management, including Oracle Customer Hub and Oracle Product Hub, as well as Oracle Data Integrator Enterprise Edition and Oracle CRM. Want to learn more? On Tuesday Nov 15th, I invite you to listen to our webcast on Reduce ERP consolidation risks with Oracle Master Data Management I’ll be joined by our partner iGate Patni and be talking about one specific way to deal with the bad data monster specifically around ERP consolidation. Look forward to seeing you there!

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• ArchBeat Link-o-Rama for 2012-04-11

  - by Bob Rhubart

  Oracle Technology Network Developer Day: MySQL - New York www.oracle.com Wednesday, May 02, 2012 8:00 AM – 4:30 PM Grand Hyatt New York 109 East 42nd Street, Grand Central Terminal New York, NY 10017 OTN Architect Day - Reston, VA - May 16 www.oracle.com The live one-day event in Reston, VA brings together architects from a broad range of disciplines and domains to share insights and expertise in the use of Oracle technologies to meet the challenges today’s solution architects regularly face. Registration is free, but seating is limited. InfoQ: Seven Secrets Every Architect Should Know www.infoq.com Frank Buschmann’s secrets: User Tasks-based Design, Be Minimalist, Ensure Visibility of Domain Concepts, Use Uncertainty as a Driver, Design Between Things, Check Assumptions, Eat Your Own Dog Food. Roadmaps for the IT shop’s evolution | Andy Mulholland www.capgemini.com Andy Mulholland discusses "the challenge of new technology and the disruptive change it brings, together with the needs to understand and plan, or even try to gain control of end-users implementations." Drive Online Engagement with Intuitive Portals and Websites | Kellsey Ruppel blogs.oracle.com "The web presence must be able to scale to support the delivery of personalized and targeted content to thousands of site visitors without sacrificing performance," says WebCenter blogger Kellsey Ruppel. "And integration between systems becomes more important as well, as organizations strive to obtain one view of the customer culled from WCM data, CRM data and more." New Exadata Customer Cases | Javier Puerta blogs.oracle.com Javier Puerta shares links to four new customer use cases featuring details on the solutions implemented at each of these sizable companies. Invoicing: It's time to catch up! | Jesper Mol www.nl.capgemini.com Capgemini's Jesper Mol diagrams an e-invoicing solution that includes Oracle Service Bus. Using SAP Adapter with OSB 11g (PS3) | Shub Lahiri blogs.oracle.com Shub Lahiri shares a brief overview outlining the steps required to build such a simple project with Oracle Service Bus 11g and SAP Adapter for the PS3 release. Northeast Ohio Oracle Users Group 2 Day Seminar - May 14-15 - Cleveland, OH www.neooug.org More than 20 sessions over 4 tracks, featuring 18 speakers, including Oracle ACE Director Cary Millsap, Oracle ACE Director Rich Niemiec, and Oracle ACE Stewart Brand. Register before April 15 and save. Thought for the Day "Today, most software exists, not to solve a problem, but to interface with other software." — I. O. Angell

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• Creating the Completely Customized World Just for YOU

  - by divya.malik

  OK so not a customized world, but do you know what goes into creating that customized web store front for you? How do you get those additional offers from vendors when you call in for service or when you are browsing a storefront. This is what is has been happening behind the scenes.  When a customer calls in a contact center for service, at the end of the conversation, they are offered a new product, or service. But what just transpired was that the CRM system that was in place had routed the call to the right agent, the agent got the pop up screen with the customer information, and the call request  was handled. Then came the decision point to cross-sell and up-sell, The agent got some recommended offers that were created based on analyzed data (this data had been put into a data warehouse, modeled, profiled and rules were implemented e.g.. People with profile X like product Y).  But with this system, what happens is that analytics can be applied to a very small subset. Now comes Real Time Decisioning (RTD), this helps companies make optimal decisions in the context of transactional systems. It enables companies to improve business processes with real time intelligence on every single transaction. RTD is like a service plug-in that you put at the back of your transactional systems and that you  ping to get a recommendation.  It listens to business process flows and data moving through the process, getting all that data, processes all that you can do with that data, and gives out out various offers. It takes a process centric view of analytics rather than just a data centric view. It continuously observes and learns from ever-changing customer behavior and applies those insights to providing real-time decisions and recommendations at any customer touch point. At Oracle we define Real Time Decisioning as “ The solution that addresses a business issue faced by all organizations : how to make accurate decisions, using the most up to date information, in real time…consistently and in large volumes”. Here is a video on recommendation engines that are benefiting from real time decisioning today and see how it is helping online vendors.

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• Connect to QuickBooks from PowerBuilder using RSSBus ADO.NET Data Provider

  - by dataintegration

  The RSSBus ADO.NET providers are easy-to-use, standards based controls that can be used from any platform or development technology that supports Microsoft .NET, including Sybase PowerBuilder. In this article we show how to use the RSSBus ADO.NET Provider for QuickBooks in PowerBuilder. A similar approach can be used from PowerBuilder with other RSSBus ADO.NET Data Providers to access data from Salesforce, SharePoint, Dynamics CRM, Google, OData, etc. In this article we will show how to create a basic PowerBuilder application that performs CRUD operations using the RSSBus ADO.NET Provider for QuickBooks. Step 1: Open PowerBuilder and create a new WPF Window Application solution. Step 2: Add all the Visual Controls needed for the connection properties. Step 3: Add the DataGrid control from the .NET controls. Step 4:Configure the columns of the DataGrid control as shown below. The column bindings will depend on the table. <DataGrid AutoGenerateColumns="False" Margin="13,249,12,14" Name="datagrid1" TabIndex="70" ItemsSource="{Binding}"> <DataGrid.Columns> <DataGridTextColumn x:Name="idColumn" Binding="{Binding Path=ID}" Header="ID" Width="SizeToHeader" /> <DataGridTextColumn x:Name="nameColumn" Binding="{Binding Path=Name}" Header="Name" Width="SizeToHeader" /> ... </DataGrid.Columns> </DataGrid> Step 5:Add a reference to the RSSBus ADO.NET Provider for QuickBooks assembly. Step 6:Optional: Set the QBXML Version to 6. Some of the tables in QuickBooks require a later version of QuickBooks to support updates and deletes. Please check the help for details. Connect the DataGrid: Once the visual elements have been configured, developers can use standard ADO.NET objects like Connection, Command, and DataAdapter to populate a DataTable with the results of a SQL query: System.Data.RSSBus.QuickBooks.QuickBooksConnection conn conn = create System.Data.RSSBus.QuickBooks.QuickBooksConnection(connectionString) System.Data.RSSBus.QuickBooks.QuickBooksCommand comm comm = create System.Data.RSSBus.QuickBooks.QuickBooksCommand(command, conn) System.Data.DataTable table table = create System.Data.DataTable System.Data.RSSBus.QuickBooks.QuickBooksDataAdapter dataAdapter dataAdapter = create System.Data.RSSBus.QuickBooks.QuickBooksDataAdapter(comm) dataAdapter.Fill(table) datagrid1.ItemsSource=table.DefaultView The code above can be used to bind data from any query (set this in command), to the DataGrid. The DataGrid should have the same columns as those returned from the SELECT statement. PowerBuilder Sample Project The included sample project includes the steps outlined in this article. You will also need the QuickBooks ADO.NET Data Provider to make the connection. You can download a free trial here.

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• Stop Saying "Multi-Channel!"

  - by David Dorf

  I keep hearing the term "multi-channel" in our industry, but its time to move on. It kinda reminds me of the term "ECR" or electronic cash register. Long ago ECR was a leading-edge term, but nowadays its rarely used because its table-stakes. After all, what cash register today isn't electronic? The same logic applies to multi-channel, at least when we're talking about tier-1 and tier-2 retailers. If you're still talking about multi-channel retailing, you're in big trouble. Some have switched over to the term "cross-channel," and that's a step in the right direction but still falls short. Its kinda like saying, "I upgraded my ECR to accept debit cards!" Yawn. Who hasn't? Today's retailers need to focus on omni-channel, which I first heard from my friends over at RSR but was originally coined at IDC. First retailers added e-commerce to their store and catalog channels yielding multi-channel retailing. Consumers could use the channel that worked best for them. Then some consumers wanted to combine channels with features like buy-on-the-Web, pickup-in-the-store. Thus began the cross-channel initiatives to breakdown the silos and enable the channels to communicate with each other. But the multi-channel architecture is full of duplication that thwarts efforts of providing a consistent experience. Each has its own cart, its own pricing, and often its own CRM. This was an outcrop of trying to bring the independent channels to market quickly. Rather than reusing and rebuilding existing components to meet the new demands, silos were created that continue to exist today. Today's consumers want omni-channel retailing. They want to interact with brands in a consistent manner that is channel transparent, yet optimized for that particular interaction. The diagram below, from the soon-to-be-released NRF Mobile Blueprint v2, shows this progression. For retailers to provide an omni-channel experience, there needs to be one logical representation of products, prices, promotions, and customers across all channels. The only thing that varies is the presentation of the content based on the delivery mechanism (e.g. shelf labels, mobile phone, web site, print, etc.) and often these mechanisms can be combined in various ways. I'm looking forward to the day in which I can use my phone to scan QR-codes in a catalog to create a shopping cart of items. Then do some further research on the retailer's Web site and be told about related items that might interest me. Be able to easily solicit opinions and reviews from social sites, and finally enter the store to pickup my items, knowing that any applicable coupons have been applied. In this scenario, I the consumer are dealing with a single brand that is aware of me and my needs throughout the entire transaction. Nirvana.

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• Jornada de conocimiento CX. Una experiencia sin precedentes.

  - by Noelia Gomez

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Más de 40 profesionales de Contact Centers de las empresas más notorias del país, se reunieron ayer en un entorno privilegiado como es la majestuosa Casa de Velázquez de Madrid. La jornada comenzó con la bienvenida de Fernando Rumbero, Director de Generación de Negocio de Aplicaciones en Oracle, que nos planteó la situación del mercado y nos puso en perspectiva de la visión del cliente. Después Ana del Amo , Gema Sebastian, ambas especialistas en soluciones CRM,y Albert Valls, especialista en aplicaciones en la nube, nos hablaron de los retos a los que se enfrentan los departamento de atención al cliente, nos dieron las claves de cómo abordarlos y aterrizaron los conceptos con casos reales. La nota de positivismo nos la dio la ponencia de Silvia García, Directora del Instituto de la Felicidad de Coca-Cola, hablándonos de la importancia de la felicidad y cómo llevarla a nuestro trabajo y transmitirla al cliente. La jornada finalizó con una mesa redonda donde todos los asistentes compartieron sus experiencias, inquietudes y necesidades para lograr el lazo perfecto en la relación con el cliente. El broche final fue marcado por la comida con el networking como telón de fondo y amenizado por un concierto de piano en directo. Esperando que lo hayan disfrutado, queríamos agradecer a los asistentes su participación y disposición, que fueron la clave para lograr un ambiente excepcional. Normal 0 21 false false false ES X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Oracle WebCenter: Composite Applications & Mash-Ups

  - by kellsey.ruppel(at)oracle.com

  We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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• Oracle WebCenter: Composite Applications & Mash-Ups

  - by kellsey.ruppel(at)oracle.com

  We’ve talked in previous weeks about the key goals of the new release of WebCenter are providing a Modern User Experience, unparalleled Application Integration, converging all the best of the existing portal platforms into WebCenter and delivering a Common User Experience Architecture.  We’ve provided an overview of Oracle WebCenter and discussed some of the other key goals in previous weeks, and this week, we’ll focus on how with the new release of Oracle WebCenter you can create composite applications and mashups.We recently talked with Sachin Agarwal, Director of Product Management of Enterprise 2.0 at Oracle around the topic of Composite Applications and Mashups. Oracle WebCenter provides a rich set of tools and capabilities for pulling in content, applications and collaboration functionality from various different sources and weaving them together into what we call Mashups. Mashups that also consists of transactional applications from multiple sources are specifically called Composite Applications. With the latest release of Oracle WebCenter one can develop highly productive tasked based interfaces that aggregate a related set of applications that are part of a business process and provide in context collaboration tools so that users don’t have to navigate away to different tabs to achieve these tasks. For instance, a call center representative (CSR), not only needs to be able to pull customer information from a CRM application like Siebel, but also related information from Oracle E-Business Suite about whether a specific order has shipped. The CSR will be far more efficient if he or she does not have to open different tabs to login into multiple applications while the customer is waiting, but can access all this information in one mashup.Oracle WebCenter Suite provides a comprehensive set of tooling that enables a business user to quickly aggregate together a mashup and wire-in different backend applications to create a custom dashboard. Not only does Oracle WebCenter supports a wide set of standards (WSRP 1.0, 2.0, JSR 168, JSR 286) that allow portlets  from other applications to be surfaced within WebCenter, but it also provides tools to bring in other web applications such as .Net Applications  as well as SharePoint webparts. The new Business Mash-up editor allows business users to take any Oracle Application or 3rd party application and wire the backend data sources or APIs to a rich set of visualizations and reuse them in mashups.  Moreover, Business users can customize or personalize any page using Oracle WebCenter Composer’s on-the-fly visual page editing features. Users access and select different resource components available in Oracle WebCenter’s Business Dictionary in order to add new content to the page. The Business Dictionary provides a role-based view of available components or resources, and these components can include information from a variety of enterprise resources such as enterprise applications, managed content, rich media, business processes, or business intelligence systems. Together, Oracle WebCenter’s Composer and Business Dictionary give users access to a powerful, yet easy to use, set of tools to personalize and extend their Oracle WebCenter portals and applications without involving IT.Keep checking back this week as we share more information on how you can easily create Commposite Applications and Mashups with Oracle WebCenter .Technorati Tags: UXP, collaboration, enterprise 2.0, modern user experience, oracle, portals, webcenter, applications, mashups, composite applications

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