stone age - Page 69 - Developer IT

Record and Play your WebLogic Console Tasks Like a DVR

- by james.bayer

Automation using WebLogic Scripting Tool Today on the Oracle internal mailing list for WebLogic Server questions someone asked how to automate the configuration of the thread model for WebLogic Server and they were having trouble with the jython scripting syntax. I’ve previously written about this feature called Work Managers and the associated constraints. However, I did not show how to automate the process of configuring this without the console using WebLogic Scripting Tool – the jython scripting automation environment abbreviated as WLST. I’ve written some very basic introductions to WLST before and there is also an Oracle By Example on the subject, but this is a bit more advanced. Fear not because there is a really easy-to-use feature of the WLS console that lets you “Record” user actions just like a DVR. Using these recordings of the web-based console, you can easily create a script even if you are unfamiliar with the WLST syntax and API. I’m a big fan of both DVR’s and automation as can be evidenced with this old Halloween picture taken during simpler times. Obviously the Cast Away and The Big Labowski references show some age. I was a big Tivo fan-boy back in the day and I still think it’s the best DVR. I strongly believe that WebLogic Scripting Tool (WLST) is an absolutely essential tool for automating administration tasks in anything beyond a development environment. Even in development environments you can make a case that it makes sense to start the automation for environments downstream. I promise you that once you start using it for any tasks that you do even semi-regularly, you won’t go back to clicking through the console. It’s simply so much more efficient and less error-prone to run a script. Let’s say you need to create a Work Manager and MaxThreadsConstraint – the easy way to do it is configure it in the WLS console first while capturing the commands with a recording. See the images for the simple steps – click to enlarge. Record Console Configurations to a File Review the Recordings and Make Slight Modifications In order to make the recorded .py file directly callable as a stand-alone script I added calls to the connect() and edit() functions at the beginning and calls to disconnect() and exit() at the end – otherwise the main section of the script was provided by the console recording. Below is the resulting file I saved as d:/temp/wm.py connect('weblogic','welcome1', 't3://localhost:7001') edit() startEdit() cd('/SelfTuning/wl_server') cmo.createMaxThreadsConstraint('MaxThreadsConstraint-0') cd('/SelfTuning/wl_server/MaxThreadsConstraints/MaxThreadsConstraint-0') set('Targets',jarray.array([ObjectName('com.bea:Name=examplesServer,Type=Server')], ObjectName)) cmo.setCount(5) cmo.unSet('ConnectionPoolName') cd('/SelfTuning/wl_server') cmo.createWorkManager('WorkManager-0') cd('/SelfTuning/wl_server/WorkManagers/WorkManager-0') set('Targets',jarray.array([ObjectName('com.bea:Name=examplesServer,Type=Server')], ObjectName)) cmo.setMaxThreadsConstraint(getMBean('/SelfTuning/wl_server/MaxThreadsConstraints/MaxThreadsConstraint-0')) cmo.setIgnoreStuckThreads(false) activate() disconnect() exit() Run the Script If you want to test it be sure to delete the Work Manager and MaxThreadConstraint that you had previously created in the console. Do something like the following - set up the environment and tell WLST to execute the script which happens in the first 2 lines, the rest doesn’t require any user input: D:\Oracle\wls11g\wlserver_10.3\samples\domains\wl_server\bin>setDomainEnv.cmd D:\Oracle\wls11g\wlserver_10.3\samples\domains\wl_server>java weblogic.WLST d:\temp\wm.py Initializing WebLogic Scripting Tool (WLST) ... Welcome to WebLogic Server Administration Scripting Shell Type help() for help on available commands Connecting to t3://localhost:7001 with userid weblogic ... Successfully connected to Admin Server 'examplesServer' that belongs to domain 'wl_server'. Warning: An insecure protocol was used to connect to the server. To ensure on-the-wire security, the SSL port or Admin port should be used instead. Location changed to edit tree. This is a writable tree with DomainMBean as the root. To make changes you will need to start an edit session via startEdit(). For more help, use help(edit) Starting an edit session ... Started edit session, please be sure to save and activate your changes once you are done. Activating all your changes, this may take a while ... The edit lock associated with this edit session is released once the activation is completed. Activation completed Disconnected from weblogic server: examplesServer Exiting WebLogic Scripting Tool. Now if you go back and look in the console the changes have been made and we now have a compete script. Of course there is a full MBean reference and you can learn the nuances of jython and WLST, but why not the WLS console do most of the work for you! Happy scripting.

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Unique Business Value vs. Unique IT

- by barry.perkins

When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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Visualising data a different way with Pivot collections

- by Rob Farley

Roger’s been doing a great job extending PivotViewer recently, and you can find the list of LobsterPot pivots at http://pivot.lobsterpot.com.au Many months back, the TED Talk that Gary Flake did about Pivot caught my imagination, and I did some research into it. At the time, most of what we did with Pivot was geared towards what we could do for clients, including making Pivot collections based on students at a school, and using it to browse PDF invoices by their various properties. We had actual commercial work based on Pivot collections back then, and it was all kinds of fun. Later, we made some collections for events that were happening, and even got featured in the TechEd Australia keynote. But I’m getting ahead of myself... let me explain the concept. A Pivot collection is an XML file (with .cxml extension) which lists Items, each linking to an image that’s stored in a Deep Zoom format (this means that it contains tiles like Bing Maps, so that the browser can request only the ones of interest according to the zoom level). This collection can be shown in a Silverlight application that uses the PivotViewer control, or in the Pivot Browser that’s available from getpivot.com. Filtering and sorting the items according to their facets (attributes, such as size, age, category, etc), the PivotViewer rearranges the way that these are shown in a very dynamic way. To quote Gary Flake, this lets us “see patterns which are otherwise hidden”. This browsing mechanism is very suited to a number of different methods, because it’s just that – browsing. It’s not searching, it’s more akin to window-shopping than doing an internet search. When we decided to put something together for the conferences such as TechEd Australia 2010 and the PASS Summit 2010, we did some screen-scraping to provide a different view of data that was already available online. Nick Hodge and Michael Kordahi from Microsoft liked the idea a lot, and after a bit of tweaking, we produced one that Michael used in the TechEd Australia keynote to show the variety of talks on offer. It’s interesting to see a pattern in this data: The Office track has the most sessions, but if the Interactive Sessions and Instructor-Led Labs are removed, it drops down to only the sixth most popular track, with Cloud Computing taking over. This is something which just isn’t obvious when you look an ordinary search tool. You get a much better feel for the data when moving around it like this. The more observant amongst you will have noticed some difference in the collection that Michael is demonstrating in the picture above with the screenshots I’ve shown. That’s because it’s been extended some more. At the SQLBits conference in the UK this year, I had some interesting discussions with the guys from Xpert360, particularly Phil Carter, who I’d met in 2009 at an earlier SQLBits conference. They had got around to producing a Pivot collection based on the SQLBits data, which we had been planning to do but ran out of time. We discussed some of ways that Pivot could be used, including the ways that my old friend Howard Dierking had extended it for the MSDN Magazine. I’m not suggesting I influenced Xpert360 at all, but they certainly inspired us with some of their posts on the matter So with LobsterPot guys David Gardiner and Roger Noble both having dabbled in Pivot collections (and Dave doing some for clients), I set Roger to work on extending it some more. He’s used various events and so on to be able to make an environment that allows us to do quick deployment of new collections, as well as showing the data in a grid view which behaves as if it were simply a third view of the data (the other two being the array of images and the ‘histogram’ view). I see PivotViewer as being a significant step in data visualisation – so much so that I feature it when I deliver talks on Spatial Data Visualisation methods. Any time when there is information that can be conveyed through an image, you have to ask yourself how best to show that image, and whether that image is the focal point. For Spatial data, the image is most often a map, and the map becomes the central mode for navigation. I show Pivot with postcode areas, since I can browse the postcodes based on their data, and many of the images are recognisable (to locals of South Australia). Naturally, the images could link through to the map itself, and so on, but generally people think of Spatial data in terms of navigating a map, which doesn’t always gel with the information you’re trying to extract. Roger’s even looking into ways to hook PivotViewer into the Bing Maps API, in a similar way to the Deep Earth project, displaying different levels of map detail according to how ‘zoomed in’ the images are. Some of the work that Dave did with one of the schools was generating the Deep Zoom tiles “on the fly”, based on images stored in a database, and Roger has produced a collection which uses images from flickr, that lets you move from one search term to another. Pulling the images down from flickr.com isn’t particularly ideal from a performance aspect, and flickr doesn’t store images in a small-enough format to really lend itself to this use, but you might agree that it’s an interesting concept which compares nicely to using Maps. I’m looking forward to future versions of the PivotViewer control, and hope they provide many more events that can be used, and even more hooks into it. Naturally, LobsterPot could help provide your business with a PivotViewer experience, but you can probably do a lot of it yourself too. There’s a thorough guide at getpivot.com, which is how we got into it. For some examples of what we’ve done, have a look at http://pivot.lobsterpot.com.au. I’d like to see PivotViewer really catch on a data visualisation tool.

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How big can my SharePoint 2010 installation be?

- by Sahil Malik

Ad:: SharePoint 2007 Training in .NET 3.5 technologies (more information). 3 years ago, I had published “How big can my SharePoint 2007 installation be?” Well, SharePoint 2010 has significant under the covers improvements. So, how big can your SharePoint 2010 installation be? There are three kinds of limits you should know about Hard limits that cannot be exceeded by design. Configurable that are, well configurable – but the default values are set for a pretty good reason, so if you need to tweak, plan and understand before you tweak. Soft limits, you can exceed them, but it is not recommended that you do. Before you read any of the limits, read these two important disclaimers - 1. The limit depends on what you’re doing. So, don’t take the below as gospel, the reality depends on your situation. 2. There are many additional considerations in planning your SharePoint solution scalability and performance, besides just the below. So with those in mind, here goes. Hard Limits - Zones per web app 5 RBS NAS performance Time to first byte of any response from NAS must be less than 20 milliseconds List row size 8000 bytes driven by how SP stores list items internally Max file size 2GB (default is 50MB, configurable). RBS does not increase this limit. Search metadata properties 10,000 per item crawled (pretty damn high, you’ll never need to worry about it). Max # of concurrent in-memory enterprise content types 5000 per web server, per tenant Max # of external system connections 500 per web server PerformancePoint services using Excel services as a datasource No single query can fetch more than 1 million excel cells Office Web Apps Renders One doc per second, per CPU core, per Application server, limited to a maximum of 8 cores. Configurable Limits - Row Size Limit 6, configurable via SPWebApplication.MaxListItemRowStorage property List view lookup 8 join operations per query Max number of list items that a single operation can process at one time in normal hours 5000 Configurable via SPWebApplication.MaxItemsPerThrottledOperation Also you get a warning at 3000, which is configurable via SPWebApplication.MaxItemsPerThrottledOperationWarningLevel In addition, throttle overrides can be requested, throttle overrides can be disabled, and time windows can be set when throttle is disabled. Max number of list items for administrators that a single operation can process at one time in normal hours 20000 Configurable via SPWebApplication.MaxItemsPerThrottledOperationOverride Enumerating subsites 2000 Word and Powerpoint co-authoring simultaneous editors 10 (Hard limit is 99). # of webparts on a page 25 Search Crawl DBs per search service app 10 Items per crawl db 25 million Search Keywords 200 per site collection. There is a max limit of 5000, which can then be modified by editing the web.config/client.config. Concurrent # of workflows on a content db 15. Workflows running in the timer service are not counted in this limit. Further workflows are queued. Can be configured via the Set-SPFarmConfig powershell commandlet. Number of events picked by the workflow timer job and delivered to workflows 100. You can increase this limit by running additional instances of the workflow timer service. Visio services file size 50MB Visio web drawing recalculation timeout 120 seconds Configurable via – Powershell commandlet Set-SPVisioPerformance Visio services minimum and maximum cache age for data connected diagrams 0 to 24 hours. Default is 60 minutes. Configurable via – Powershell commandlet Set-SPVisioPerformance Soft Limits - Content Databases 300 per web app Application Pools 10 per web server Managed Paths 20 per web app Content Database Size 200GB per Content DB Size of 1 site collection 100GB # of sites in a site collection 250,000 Documents in a library 30 Million, with nesting. Depends heavily on type and usage and size of documents. Items 30 million. Depends heavily on usage of items. SPGroups one SPUser can be in 5000 Users in a site collection 2 million, depends on UI, nesting, containers and underlying user store AD Principals in a SPGroup 5000 SPGroups in a site collection 10000 Search Service Instances 20 Indexed Items in Search 100 million Crawl Log entries 100 million Search Alerts 1 million per search application Search Crawled Properties 1/2 million URL removals in search 100 removals per operation User Profiles 2 million per service application Social Tags 500 million per social database Comment on the article ....

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C++ Little Wonders: The C++11 auto keyword redux

- by James Michael Hare

I’ve decided to create a sub-series of my Little Wonders posts to focus on C++. Just like their C# counterparts, these posts will focus on those features of the C++ language that can help improve code by making it easier to write and maintain. The index of the C# Little Wonders can be found here. This has been a busy week with a rollout of some new website features here at my work, so I don’t have a big post for this week. But I wanted to write something up, and since lately I’ve been renewing my C++ skills in a separate project, it seemed like a good opportunity to start a C++ Little Wonders series. Most of my development work still tends to focus on C#, but it was great to get back into the saddle and renew my C++ knowledge. Today I’m going to focus on a new feature in C++11 (formerly known as C++0x, which is a major move forward in the C++ language standard). While this small keyword can seem so trivial, I feel it is a big step forward in improving readability in C++ programs. The auto keyword If you’ve worked on C++ for a long time, you probably have some passing familiarity with the old auto keyword as one of those rarely used C++ keywords that was almost never used because it was the default. That is, in the code below (before C++11): 1: int foo() 2: { 3: // automatic variables (allocated and deallocated on stack) 4: int x; 5: auto int y; 6: 7: // static variables (retain their value across calls) 8: static int z; 9: 10: return 0; 11: } The variable x is assumed to be auto because that is the default, thus it is unnecessary to specify it explicitly as in the declaration of y below that. Basically, an auto variable is one that is allocated and de-allocated on the stack automatically. Contrast this to static variables, that are allocated statically and exist across the lifetime of the program. Because auto was so rarely (if ever) used since it is the norm, they decided to remove it for this purpose and give it new meaning in C++11. The new meaning of auto: implicit typing Now, if your compiler supports C++ 11 (or at least a good subset of C++11 or 0x) you can take advantage of type inference in C++. For those of you from the C# world, this means that the auto keyword in C++ now behaves a lot like the var keyword in C#! For example, many of us have had to declare those massive type declarations for an iterator before. Let’s say we have a std::map of std::string to int which will map names to ages: 1: std::map<std::string, int> myMap; And then let’s say we want to find the age of a given person: 1: // Egad that's a long type... 2: std::map<std::string, int>::const_iterator pos = myMap.find(targetName); Notice that big ugly type definition to declare variable pos? Sure, we could shorten this by creating a typedef of our specific map type if we wanted, but now with the auto keyword there’s no need: 1: // much shorter! 2: auto pos = myMap.find(targetName); The auto now tells the compiler to determine what type pos should be based on what it’s being assigned to. This is not dynamic typing, it still determines the type as if it were explicitly declared and once declared that type cannot be changed. That is, this is invalid: 1: // x is type int 2: auto x = 42; 3: 4: // can't assign string to int 5: x = "Hello"; Once the compiler determines x is type int it is exactly as if we typed int x = 42; instead, so don’t' confuse it with dynamic typing, it’s still very type-safe. An interesting feature of the auto keyword is that you can modify the inferred type: 1: // declare method that returns int* 2: int* GetPointer(); 3: 4: // p1 is int*, auto inferred type is int 5: auto *p1 = GetPointer(); 6: 7: // ps is int*, auto inferred type is int* 8: auto p2 = GetPointer(); Notice in both of these cases, p1 and p2 are determined to be int* but in each case the inferred type was different. because we declared p1 as auto *p1 and GetPointer() returns int*, it inferred the type int was needed to complete the declaration. In the second case, however, we declared p2 as auto p2 which means the inferred type was int*. Ultimately, this make p1 and p2 the same type, but which type is inferred makes a difference, if you are chaining multiple inferred declarations together. In these cases, the inferred type of each must match the first: 1: // Type inferred is int 2: // p1 is int* 3: // p2 is int 4: // p3 is int& 5: auto *p1 = GetPointer(), p2 = 42, &p3 = p2; Note that this works because the inferred type was int, if the inferred type was int* instead: 1: // syntax error, p1 was inferred to be int* so p2 and p3 don't make sense 2: auto p1 = GetPointer(), p2 = 42, &p3 = p2; You could also use const or static to modify the inferred type: 1: // inferred type is an int, theAnswer is a const int 2: const auto theAnswer = 42; 3: 4: // inferred type is double, Pi is a static double 5: static auto Pi = 3.1415927; Thus in the examples above it inferred the types int and double respectively, which were then modified to const and static. Summary The auto keyword has gotten new life in C++11 to allow you to infer the type of a variable from it’s initialization. This simple little keyword can be used to cut down large declarations for complex types into a much more readable form, where appropriate. Technorati Tags: C++, C++11, Little Wonders, auto

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Big Data – Evolution of Big Data – Day 3 of 21

- by Pinal Dave

In yesterday’s blog post we answered what is the Big Data. Today we will understand why and how the evolution of Big Data has happened. Though the answer is very simple, I would like to tell it in the form of a history lesson. Data in Flat File In earlier days data was stored in the flat file and there was no structure in the flat file. If any data has to be retrieved from the flat file it was a project by itself. There was no possibility of retrieving the data efficiently and data integrity has been just a term discussed without any modeling or structure around. Database residing in the flat file had more issues than we would like to discuss in today’s world. It was more like a nightmare when there was any data processing involved in the application. Though, applications developed at that time were also not that advanced the need of the data was always there and there was always need of proper data management. Edgar F Codd and 12 Rules Edgar Frank Codd was a British computer scientist who, while working for IBM, invented the relational model for database management, the theoretical basis for relational databases. He presented 12 rules for the Relational Database and suddenly the chaotic world of the database seems to see discipline in the rules. Relational Database was a promising land for all the unstructured database users. Relational Database brought into the relationship between data as well improved the performance of the data retrieval. Database world had immediately seen a major transformation and every single vendors and database users suddenly started to adopt the relational database models. Relational Database Management Systems Since Edgar F Codd proposed 12 rules for the RBDMS there were many different vendors who started them to build applications and tools to support the relationship between database. This was indeed a learning curve for many of the developer who had never worked before with the modeling of the database. However, as time passed by pretty much everybody accepted the relationship of the database and started to evolve product which performs its best with the boundaries of the RDBMS concepts. This was the best era for the databases and it gave the world extreme experts as well as some of the best products. The Entity Relationship model was also evolved at the same time. In software engineering, an Entity–relationship model (ER model) is a data model for describing a database in an abstract way. Enormous Data Growth Well, everything was going fine with the RDBMS in the database world. As there were no major challenges the adoption of the RDBMS applications and tools was pretty much universal. There was a race at times to make the developer’s life much easier with the RDBMS management tools. Due to the extreme popularity and easy to use system pretty much every data was stored in the RDBMS system. New age applications were built and social media took the world by the storm. Every organizations was feeling pressure to provide the best experience for their users based the data they had with them. While this was all going on at the same time data was growing pretty much every organization and application. Data Warehousing The enormous data growth now presented a big challenge for the organizations who wanted to build intelligent systems based on the data and provide near real time superior user experience to their customers. Various organizations immediately start building data warehousing solutions where the data was stored and processed. The trend of the business intelligence becomes the need of everyday. Data was received from the transaction system and overnight was processed to build intelligent reports from it. Though this is a great solution it has its own set of challenges. The relational database model and data warehousing concepts are all built with keeping traditional relational database modeling in the mind and it still has many challenges when unstructured data was present. Interesting Challenge Every organization had expertise to manage structured data but the world had already changed to unstructured data. There was intelligence in the videos, photos, SMS, text, social media messages and various other data sources. All of these needed to now bring to a single platform and build a uniform system which does what businesses need. The way we do business has also been changed. There was a time when user only got the features what technology supported, however, now users ask for the feature and technology is built to support the same. The need of the real time intelligence from the fast paced data flow is now becoming a necessity. Large amount (Volume) of difference (Variety) of high speed data (Velocity) is the properties of the data. The traditional database system has limits to resolve the challenges this new kind of the data presents. Hence the need of the Big Data Science. We need innovation in how we handle and manage data. We need creative ways to capture data and present to users. Big Data is Reality! Tomorrow In tomorrow’s blog post we will try to answer discuss Basics of Big Data Architecture. Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Big Data, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL

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SQL Server devs–what source control system do you use, if any? (answer and maybe win free stuff)

- by jamiet

Recently I noticed a tweet from notable SQL Server author and community dude-at-large Steve Jones in which he asked how many SQL Server developers were putting their SQL Server source code (i.e. DDL) under source control (I’m paraphrasing because I can’t remember the exact tweet and Twitter’s search functionality is useless). The question surprised me slightly as I thought a more pertinent question would be “how many SQL Server developers are not using source control?” because I have been doing just that for many years now and I simply assumed that use of source control is a given in this day and age. Then I started thinking about it. “Perhaps I’m wrong” I pondered, “perhaps the SQL Server folks that do use source control in their day-to-day jobs are in the minority”. So, dear reader, I’m interested to know a little bit more about your use of source control. Are you putting your SQL Server code into a source control system? If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? Why did you make those particular software choices? Any interesting anecdotes to share in regard to your use of source control and SQL Server? To encourage you to contribute I have five pairs of licenses for Red Gate SQL Source Control and Red Gate SQL Connect to give away to what I consider to be the five best replies (“best” is totally subjective of course but this is my blog so my decision is final ), if you want to be considered don’t forget to leave contact details; email address, Twitter handle or similar will do. To start you off and to perhaps get the brain cells whirring, here are my answers to the questions above: Are you putting your SQL Server code into a source control system? As I think I’ve already said…yes. Always. If so, what source control server software (e.g. TFS, Git, SVN, Mercurial, SourceSafe, Perforce) are you using? I move around a lot between many clients so it changes on a fairly regular basis; my current client uses Team Foundation Server (aka TFS) and as part of a separate project is trialing the use of Team Foundation Service. I have used SVN extensively in the past which I am a fan of (I generally prefer it to TFS) and am trying to get my head around Git by using it for ObjectStorageHelper. What source control client software are you using (e.g. TFS Team Explorer, Tortoise, Red Gate SQL Source Control, Red Gate SQL Connect, Git Bash, etc…)? On my current project, Team Explorer. In the past I have used Tortoise to connect to SVN. Why did you make those particular software choices? I generally use whatever the client uses and given that I work with SQL Server I find that the majority of my clients use TFS, I guess simply because they are Microsoft development shops. Any interesting anecdotes to share in regard to your use of source control and SQL Server? Not an anecdote as such but I am going to share some frustrations about TFS. In many ways TFS is a great product because it integrates many separate functions (source control, work item tracking, build agents) into one whole and I’m firmly of the opinion that that is a good thing if for no reason other than being able to associate your check-ins with a work-item. However, like many people there are aspects to TFS source control that annoy me day-in, day-out. Chief among them has to be the fact that it uses a file’s read-only property to determine if a file should be checked-out or not and, if it determines that it should, it will happily do that check-out on your behalf without you even asking it to. I didn’t realise how ridiculous this was until I first used SVN about three years ago – with SVN you make any changes you wish and then use your source control client to determine which files have changed and thus be checked-in; the notion of “check-out” doesn’t even exist. That sounds like a small thing but you don’t realise how liberating it is until you actually start working that way. Hoping to hear some more anecdotes and opinions in the comments. Remember….free software is up for grabs! @jamiet

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Backpacks and Booth Paint: TechEd 2012

- by The Un-T Guy

Arriving in the parking lot of the Orange County Convention Center, I immediately knew I was in the right place. As far as the eye could see, the acres of asphalt were awash in backpacks, quirky (to be kind) outfits, and bad haircuts. This was the place. This was Microsoft Mecca v2012 for geeks and nerds, the Central Florida event of the year, a gathering of high tech professionals whose skills I both greatly respect and, frankly, fear a little. I was wholly and completely out of element, a dork in a vast sea of geek jumbo. It like was wearing dockers and a golf shirt walking into a RenFaire, but one with really crappy costumes and no turkey legs...save those attached to some of the attendees. Of course the corporate whores...errrr, vendors were in place, ready to parlay the convention's fre-nerd-ic energy into millions of dollars by convincing the big-brained and under-sexed in the crowd (i.e., virtually all of them...present company excluded, of course) that their product or service was the only thing standing between them and professional success, industry fame, and clear skin. "With KramTech 2012," they seemed to scream, "you will be THE ROCK STAR of your company's IT department!" As car shows and tattoo parlors learned long ago, Tech companies seem to believe that the best way to attract the attention of this crowd is through the hint of the promise of sex. They recruit and deploy an army of "sales reps" whose primary qualifications appear to be long hair, short skirts, high heels, and a vagina. Unlike their distant cousins in the car and body art industries, however, this sub-species of booth paint (semi-gloss decoration that adds nothing to the substance of the product) seems torn between committing to being all-out sex objects and recognition that they are in the presence of intelligent, discerning people. People who are smart enough to know exactly what these vendors are doing. Also unlike their distant car show and tattoo shop cousins, these young women (what…are there no gay tech professionals who could use some eye candy?) seem to realize that while IT remains a male-dominated field, there are ever-increasing numbers of intelligent, capable, strong professional women – women who’ve battled to make it in this field through hard work and work performance rather than a hard body and performing after work. This is not to say that all of the young female sales reps are there only because of their physical attributes. Many are competent, intelligent, and driven -- not to mention attractive. They're working hard on the front lines of delivering the next generation of technology. The distinction is pretty clear, however, between these young professionals and the booth paint. The former enthusiastically deliver credible information about the products they’re hawking. The latter are positioned in the aisles, uncomfortably avoiding eye contact as they struggle to operate the badge readers. Surprisingly, not all of the women in attendance seemed to object to the objectification of their younger sisters. One IT professional woman who came of age in the industry (mostly in IT marketing) said, “I have no problem with it. I was a ‘booth babe’ for years and it doesn’t bother me at all.” Others, however, weren’t quite so gracious. One woman I spoke with, an IT manager from Cheyenne, Wyoming, said it was demeaning and frankly, as more and more women grow into IT management positions, not a great marketing idea. “Using these young women is, to me, no different than vendors giving out t-shirts to attract attention. It’s sad because it’s still hard for a woman to be respected in the IT field and this just perpetuates the outdated notion that IT is a male-dominated field.” She went on to say that decisions by vendors to employ these young women in this “inappropriate way” could impact her purchasing decisions. “I might be swayed toward a vendor who has women on staff who are intelligent and dynamic rather than the vendors who use the ‘decoration’ girls.” So in many ways, the IT industry is no different than most other industries as it struggles to maximize performance by finding and developing talent – all of the talent, not just the 50% with a penis. Women in IT, like their brethren, struggle to find their niche in the field, to grow professionally, and reach for the brass ring, struggling to overcome obstacles as they climb the mountain of professional success in a never-ending cycle of economic uncertainty. But as (generally) well-educated and highly-trained professionals, they are probably better positioned than those in many other industries. Beside, they’ve got one other advantage over their non-IT counterparts as they attempt their ascent to the summit: They’ve already got the backpacks.

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Web Site Performance and Assembly Versioning – Part 2 Versioning Combined Files Using Subversion

- by capgpilk

Ok so it took a while to post this second part. Many apologies, we had a big roll out of a new platform at work and many things had to get sidelined. So this is the second part in a short series of website performance and using versioning to help improve it. Minification and Concatination of JavaScript and CSS Files Versioning Combined Files Using Subversion – this post Versioning Combined Files Using Mercurial – published shortly In the previous post we used AjaxMin to shrink js and css files then concatenated them into one file each which had the file name of site-script.combined.min.js and site-style.combined.min.css. These file names are fine, but you can configure IIS 7 to cache these static files and so lower the amount of data transferred between server and client. This is done by editing the response headers in IIS. 1. In IIS7 Manager, choose the directory where these files are located and select HTTP Response Headers. 2. Check the Expire Web Content and set a time period well into the future. 3. When refreshing the web page, the server will respond with HTTP 304 forcing the browser to retrieve the file from its cache. 4. As can be seen in FireBug, the Cache-Control header has a max age of 31536000 seconds which equates to 365 days. The server will always send this HTTP 304 message unless the file changes forcing it to send new content. To help force this we can change the file name based on the latest build using the SVN revision number in the filename. So we have lowered data transfer on content that hasn’t changed, but forced it to be sent when you have made a change to the css or js files. Now to get the SVN revision number in to the file name. 1. Import the MSBuildCommunityTasks targets which can be dowloaded from here. 1: <Import Project="$(MSBuildExtensionsPath) 2: \MSBuildCommunityTasks 3: \MSBuild.Community.Tasks.Targets" /> 2. Edit the BeforeBuild target to call out to svn and get the latest revision 1: <SvnVersion LocalPath="$(MSBuildProjectDirectory)" 2: ToolPath="$(ProgramFiles)\VisualSVN Server\bin"> 3: <Output TaskParameter="Revision" PropertyName="Revision" /> 4: </SvnVersion> 3. Set it to update the project AssemblyInfo.cs file for the svn revision. 1: <FileUpdate Files="Properties\AssemblyInfo.cs" 2: Regex="(\d+)\.(\d+)\.(\d+)\.(\d+)" 3: ReplacementText="$1.$2.$3.$(Revision)" /> 4. Now edit the AfterBuild target to get the full dll version. You could combine these two steps and just get the version from svn, I am working on one project that updates the AssemblyInfo file and another project that allows manual editing of the file, but needs that version within the file name; so I just combined the two for this post. 1: <MSBuild.ExtensionPack.Framework.Assembly 2: TaskAction="GetInfo" 3: NetAssembly="$(OutputPath)\mydll.dll"> 4: <Output TaskParameter="OutputItems" ItemName="Info" /> 5: </MSBuild.ExtensionPack.Framework.Assembly> 6: <Message Text="Version: %(Info.AssemblyVersion)" 7: Importance="High" /> 5. Use this Info.AssemblyVersion to write out the combined css and js files as described in the last post. 1: <WriteLinestoFile File="Scripts\site-%(Info.AssemblyVersion).combined.min.js" 2: Lines="@(JSLinesSite)" Overwrite="true" /> In the next post I will cover doing the same, but for a Mercurial repository.

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Vacations on Rodrigues 2014

And now something completely different compared to the usual technical or community related articles here on this blog. Yes, this time I'm writing some lines on my (and my family's) activities during our long weekend stay on Rodrigues. So, please bear with me, it's eventually a bit more personal... Grab a soda, some popcorn and a cosy place to continue to read. var googleAlbumLink = "https://plus.google.com/photos/117698191428446859536/albums/6047895311458281985"; //optional----------------------- var mySlideWidth = 580; var mySlideHeight = 340; var mySlideDelay = 7000; //delay in milliseconds Special promotions during school holidays Originally, our children started to ask more frequently about going on the plane again. Obviously, after their aunty from Germany was around during May, they were really eager to travel again. So, we decided that it might be a great opportunity to book some vacations during their school holidays. And just in time the local hotels and hotel groups started to advertise their special promotions for citizens and residents. After collecting multiple brochures over several days, we got attracted by various hotel packages on Rodrigues - most interestingly the expenses for the stay and flight ticket were less compared to other resorts here on the main island. As we have been to Rodrigues already back in 2008, we followed up on this idea and got in touch with a couple travel agencies. Well, I have to report that you should be really careful about the promotions from some of them. We had a very negative experience with Shamal Travel Agency in Quatre Bornes regarding their adverts and the actual price levels and age definition for children. Please, stay away from them if you are interested in transparent cost and services. Anyway, after some arrangements with two other close families we managed to confirm our stay at the Cotton Bay Hotel in Rodrigues. Given the fact that we already stayed there, and the hotel has been renovated recently, and it is under new management all looked very promising and relaxed for our vacation. Counting the days... As we already booked in July our children were counting down the days. And it got more interesting as soon as they were on school holidays finally. Well, the day arrived and waking them up at 2:30 hrs wasn't a problem after all. Quite the opposite it was fascinating for us parents to watch them waiting for the transport and later on during the airport transfer. Despite the early hours both didn't fall asleep and it was all so exciting. We are taking the plane! Well organised by the Cotton Bay Hotel Honestly, it was a breeze and a smooth ride during our stay at the hotel. From the airport transfer, the cleanliness of our bungalow, the organisation of our day trips, and the SPA - all very well and enjoyable. The children had great fun, and although it was a bit too windy to plunge into the pool they had a lot of fun with other activities on the beach and at the Kid's Club. Oh, and we had our private petting zoo with cows, sheep and goats just close to the terrace. Some of us went to check out the SPA facilities and I have to admit that the services regarding Hammam and Sauna are better than at some other hotels in Mauritius. I don't know after how many months or years I was once again enjoying a very hot sauna. Little draw-back but nothing to worry about... There is no cold water or at least ice cubes to cool down the body, but hey there was a nice breeze coming over the hills. Some day trips to mention Based on a friend's recommendation we walked to a "restaurant" called Chez Solange & Robert. Hahaha, restaurant is widely stretched in this case, as we enjoyed a great BBQ with fresh lobster, whole fish, and pieces of chicken breast in an open cottage. Just some wooden structure covered with dried palm leaves on the roof - island feeling pure! The other day we went to the Giant Tortoise & Cave Reserve Francois Leguat to observe the giant Aldabra turtles and to visit the Grande Caverne. The biggest limestone cave on the island. Compared to our last visit this was a novelty after checking out the Caverne Partate. The formations of stalactites and stalagmites are very impressive and imaginative. Our guide had lots of funny terms and despite the low light conditions the kids had a great time wandering around on the narrow wooden paths and stairs. And last but not least, we decided to check out the Tyrodrig zip lines... Everyone was allowed to join the trip through the air, and our little ones stayed close to our field guides. But finally went on their own on the very last traversal. Puuuh, it was astounishing to glide over the valley, and for sure something to repeat next time. Impressions of our vacation on Rodrigues 2014 Next stay has been discussed already Oh yes, Rodrigues baby! We are going to come again! Tentative dates have been discussed already and now it's up to us to earn enough our next holiday on that wonderful remote piece of paradise. Eventually, a little bit longer than this time. We'll see...

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Amanda Todd–What Parents Can Learn From Her Story

- by D'Arcy Lussier

Amanda Todd was a bullied teenager who committed suicide this week. Her story has become headline news due in part to her You Tube video she posted telling her story: The story is heartbreaking for so many reasons, but I wanted to talk about what we as parents can learn from this. Being the dad to two girls, one that’s 10, I’m very aware of the dangers that the internet holds. When I saw her story, one thing jumped out at me – unmonitored internet access at an early age. My daughter (then 9) came home from a friends place once and asked if she could be in a YouTube video with her friend. Apparently this friend was allowed to do whatever she wanted on the internet, including posting goofy videos. This set off warning bells and we ensured our daughter realized the dangers and that she was not to ever post videos of herself. In looking at Amanda’s story, the access to unmonitored internet time along with just being a young girl and being flattered by an online predator were the key events that ultimately led to her suicide. Yes, the reaction of her classmates and “friends” was horrible as well, I’m not diluting that. But our youth don’t fully understand yet that what they do on the internet today will follow them potentially forever. And the people they meet online aren’t necessarily who they claim to be. So what can we as parents learn from Amanda’s story? Parents Shouldn’t Feel Bad About Being Internet Police Our job as parents is in part to protect our kids and keep them safe, even if they don’t like our measures. This includes monitoring, supervising, and restricting their internet activities. In our house we have a family computer in the living room that the kids can watch videos and surf the web. It’s in plain view of everyone, so you can’t hide what you’re looking at. If our daughter goes to a friend’s place, we ask about what they did and what they played. If the computer comes up, we ask about what they did on it. Luckily our daughter is very up front and honest in telling us things, so we have very open discussions. Parents Need to Be Honest About the Dangers of the Internet I’m sure every generation says that “kids grow up so fast these days”, but in our case the internet really does push our kids to be exposed to things they otherwise wouldn’t experience. One wrong word in a Google search, a click of a link in a spam email, or just general curiosity can expose a child to things they aren’t ready for or should never be exposed to (and I’m not just talking about adult material – have you seen some of the graphic pictures from war zones posted on news sites recently?). Our stance as parents has been to be open about discussing the dangers with our kids before they encounter any content – be proactive instead of reactionary. Part of this is alerting them to the monsters that lurk on the internet as well. As kids explore the world wide web, they’re eventually going to encounter some chat room or some Facebook friend invite or other personal connection with someone. More than ever kids need to be educated on the dangers of engaging with people online and sharing personal information. You can think of it as an evolved discussion that our parents had with us about using the phone: “Don’t say ‘I’m home alone’, don’t say when mom or dad get home, don’t tell them any information, etc.” Parents Need to Talk Self Worth at Home Katie makes the point better than I ever could (one bad word towards the end): Our children need to understand their value beyond what the latest issue of TigerBeat says, or the media who continues flaunting physical attributes over intelligence and character, or a society that puts focus on status and wealth. They also have to realize that just because someone pays you a compliment, that doesn’t mean you should ignore personal boundaries and limits. What does this have to do with the internet? Well, in days past if you wanted to be social you had to go out somewhere. Now you can video chat with any number of people from the comfort of wherever your laptop happens to be – and not just text but full HD video with sound! While innocent children head online in the hopes of meeting cool people, predators with bad intentions are heading online too. As much as we try to monitor their online activity and be honest about the dangers of the internet, the human side of our kids isn’t something we can control. But we can try to influence them to see themselves as not needing to search out the acceptance of complete strangers online. Way easier said than done, but ensuring self-worth is something discussed, encouraged, and celebrated is a step in the right direction. Parental Wake Up Call This post is not a critique of Amanda’s parents. The reality is that cyber bullying/abuse is happening every day, and there are millions of parents that have no clue its happening to their children. Amanda’s story is a wake up call that our children’s online activities may be putting them in danger. My heart goes out to the parents of this girl. As a father of daughters, I can’t imagine what I would do if I found my daughter having to hide in a ditch to avoid a mob or call 911 to report my daughter had attempted suicide by drinking bleach or deal with a child turning to drugs/alcohol/cutting to cope. It would be horrendous if we as parents didn’t re-evaluate our family internet policies in light of this event. And in the end, Amanda’s video was meant to bring attention to her plight and encourage others going through the same thing. We may not be kids, but we can still honour her memory by helping safeguard our children.

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Java EE at JavaOne - A Few Picks from a Very Rich Line-up

- by Janice J. Heiss

A rich and diverse set of sessions cast a spotlight on Java EE at this year’s JavaOne, ranging from the popular Web Framework Smackdown, to Java EE 6 and Spring, to sessions exploring Java EE 7, and one on the implications of HTML5. Some of the world’s best EE architects and developers will be sharing their insight and expertise. If only I could be at ten places at once!BOF4149 - Web Framework Smackdown 2012 Markus Eisele - Principal IT Architect, msg systems ag Graeme Rocher - Senior Staff Engineer, VMware James Ward - Developer Evangelist, Heroku Ed Burns - Consulting Member of Technical Staff, Oracle Santiago Pericasgeertsen - Software Engineer, Oracle* Monday, Oct 1, 8:30 PM - 9:15 PM - Parc 55 - Cyril Magnin II/III Much has changed since the first Web framework smackdown, at JavaOne 2005. Or has it? The 2012 edition of this popular panel discussion surveys the current landscape of Web UI frameworks for the Java platform. The 2005 edition featured JSF, Webwork, Struts, Tapestry, and Wicket. The 2012 edition features representatives of the current crop of frameworks, with a special emphasis on frameworks that leverage HTML5 and thin-server architecture. Java Champion Markus Eisele leads the lively discussion with panelists James Ward (Play), Graeme Rocher (Grails), Edward Burns (JSF) and Santiago Pericasgeertsen (Avatar).CON6430 - Java EE and Spring Framework Panel Discussion Richard Hightower - Developer, InfoQ Bert Ertman - Fellow, Luminis Gordon Dickens - Technical Architect, IT101, Inc. Chris Beams - Senior Technical Staff, VMware Arun Gupta - Technology Evangelist, Oracle* Tuesday, Oct 2, 10:00 AM - 11:00 AM - Parc 55 - Cyril Magnin II/III In the age of Java EE 6 and Spring 3, enterprise Java developers have many architectural choices, including Java EE 6 and Spring, but which one is right for your project? Many of us have heard the debate and seen the flame wars—it’s a topic with passionate community members, and it’s a vibrant debate. If you are looking for some level-headed discussion, grounded in real experience, by developers who have tried both, then come join this discussion. InfoQ’s Java editors moderate the discussion, and they are joined by independent consultants and representatives from both Java EE and VMWare/SpringSource.BOF4213 - Meet the Java EE 7 Specification Leads Linda Demichiel - Consulting Member of Technical Staff, Oracle Bill Shannon - Architect, Oracle* Tuesday, Oct 2, 5:30 PM - 6:15 PM – Parc 55 - Cyril Magnin II/III This is your chance to meet face-to-face with the engineers who are developing the next version of the Java EE platform. In this session, the specification leads for the leading technologies that are part of the Java EE 7 platform discuss new and upcoming features and answer your questions. Come prepared with your questions, your feedback, and your suggestions for new features in Java EE 7 and beyond.CON10656 - JavaEE.Next(): Java EE 7, 8, and Beyond Ian Robinson - IBM Distinguished Engineer, IBM Mark Little - JBoss CTO, NA Scott Ferguson - Developer, Caucho Technology Cameron Purdy - VP Development, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin II/IIIIn this session, hear from a distinguished panel of industry and open source luminaries regarding where they believe the Java EE community is headed, starting with Java EE 7. The focus of Java EE 7 and 8 is mostly on the cloud, specifically aiming to bring platform as a service (PaaS) providers and application developers together so that portable applications can be deployed on any cloud infrastructure and reap all its benefits in terms of scalability, elasticity, multitenancy, and so on. Most importantly, Java EE will leverage the modularization work in the underlying Java SE platform. Java EE will, of course, also update itself for trends such as HTML5, caching, NoSQL, ployglot programming, map/reduce, JSON, REST, and improvements to existing core APIs.CON7001 - HTML5 WebSocket and Java Danny Coward - Java, Oracle*Wednesday, Oct 3, 4:30 PM - 5:30 PM - Parc 55 - Cyril Magnin IThe family of HTML5 technologies has pushed the pendulum away from rich client technologies and toward ever-more-capable Web clients running on today’s browsers. In particular, WebSocket brings new opportunities for efficient peer-to-peer communication, providing the basis for a new generation of interactive and “live” Web applications. This session examines the efforts under way to support WebSocket in the Java programming model, from its base-level integration in the Java Servlet and Java EE containers to a new, easy-to-use API and toolset that are destined to become part of the standard Java platform.

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The Joy Of Hex

- by Jim Giercyk

While working on a mainframe integration project, it occurred to me that some basic computer concepts are slipping into obscurity. For example, just about anyone can tell you that a 64-bit processor is faster than a 32-bit processer. A grade school child could tell you that a computer “speaks” in ‘1’s and ‘0’s. Some people can even tell you that there are 8 bits in a byte. However, I have found that even the most seasoned developers often can’t explain the theory behind those statements. That is not a knock on programmers; in the age of IntelliSense, what reason do we have to work with data at the bit level? Many computer theory classes treat bit-level programming as a thing of the past, no longer necessary now that storage space is plentiful. The trouble with that mindset is that the world is full of legacy systems that run programs written in the 1970’s. Today our jobs require us to extract data from those systems, regardless of the format, and that often involves low-level programming. Because it seems knowledge of the low-level concepts is waning in recent times, I thought a review would be in order. CHARACTER: See Spot Run HEX: 53 65 65 20 53 70 6F 74 20 52 75 6E DECIMAL: 83 101 101 32 83 112 111 116 32 82 117 110 BINARY: 01010011 01100101 01100101 00100000 01010011 01110000 01101111 01110100 00100000 01010010 01110101 01101110 In this example, I have broken down the words “See Spot Run” to a level computers can understand – machine language. CHARACTER: The character level is what is rendered by the computer. A “Character Set” or “Code Page” contains 256 characters, both printable and unprintable. Each character represents 1 BYTE of data. For example, the character string “See Spot Run” is 12 Bytes long, exclusive of the quotation marks. Remember, a SPACE is an unprintable character, but it still requires a byte. In the example I have used the default Windows character set, ASCII, which you can see here: http://www.asciitable.com/ HEX: Hex is short for hexadecimal, or Base 16. Humans are comfortable thinking in base ten, perhaps because they have 10 fingers and 10 toes; fingers and toes are called digits, so it’s not much of a stretch. Computers think in Base 16, with numeric values ranging from zero to fifteen, or 0 – F. Each decimal place has a possible 16 values as opposed to a possible 10 values in base 10. Therefore, the number 10 in Hex is equal to the number 16 in Decimal. DECIMAL: The Decimal conversion is strictly for us humans to use for calculations and conversions. It is much easier for us humans to calculate that [30 – 10 = 20] in decimal than it is for us to calculate [1E – A = 14] in Hex. In the old days, an error in a program could be found by determining the displacement from the entry point of a module. Since those values were dumped from the computers head, they were in hex. A programmer needed to convert them to decimal, do the equation and convert back to hex. This gets into relative and absolute addressing, a topic for another day. BINARY: Binary, or machine code, is where any value can be expressed in 1s and 0s. It is really Base 2, because each decimal place can have a possibility of only 2 characters, a 1 or a 0. In Binary, the number 10 is equal to the number 2 in decimal. Why only 1s and 0s? Very simply, computers are made up of lots and lots of transistors which at any given moment can be ON ( 1 ) or OFF ( 0 ). Each transistor is a bit, and the order that the transistors fire (or not fire) is what distinguishes one value from another in the computers head (or CPU). Consider 32 bit vs 64 bit processing…..a 64 bit processor has the capability to read 64 transistors at a time. A 32 bit processor can only read half as many at a time, so in theory the 64 bit processor should be much faster. There are many more factors involved in CPU performance, but that is the fundamental difference. DECIMAL HEX BINARY 0 0 0000 1 1 0001 2 2 0010 3 3 0011 4 4 0100 5 5 0101 6 6 0110 7 7 0111 8 8 1000 9 9 1001 10 A 1010 11 B 1011 12 C 1100 13 D 1101 14 E 1110 15 F 1111 Remember that each character is a BYTE, there are 2 HEX characters in a byte (called nibbles) and 8 BITS in a byte. I hope you enjoyed reading about the theory of data processing. This is just a high-level explanation, and there is much more to be learned. It is safe to say that, no matter how advanced our programming languages and visual studios become, they are nothing more than a way to interpret bits and bytes. There is nothing like the joy of hex to get the mind racing.

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RightNow CX @ OpenWorld: What to Experience

- by Tony Berk

We want to welcome our RightNow CX customers to Oracle OpenWorld next week. Get ready for a great week and a whole new experience! For a high level overview of what is going on during the week, please review these previous posts: Is There a Cloud Over OpenWorld? and What to "CRM" in San Francisco? CRM Highlights for OpenWorld '12. Also, don't forget you can add on the Customer Experience Summit @ OpenWorld to make your week even more complete and get involved with the Experience Revolution! Below is a highlight of only some of the RightNow related sessions at OpenWorld. Please use OpenWorld Schedule Builder or check the OpenWorld Content Catalog for all of the session details and any time or location changes. Tip: Pre-enrolled session registrants via Schedule Builder are allowed into the session rooms before anyone else, so Schedule Builder will guarantee you a seat. Many of the sessions below will likely be at capacity. No better way to start off than hearing where Oracle RightNow is going! Oracle RightNow CX Cloud Service Vision and Roadmap (CON9764) - Oct 1, 10:45 AM. Oracle RightNow CX Cloud Service combines Web, social, and contact center experiences for a unified, cross-channel service solution in the cloud, enabling organizations to increase sales and adoption, build trust, strengthen relationships, and reduce costs and effort. Come to this session to hear from David Vap and his team of Oracle experts about where the product is going and how Oracle is committed to accelerating the pace of innovation and value to its customers. Interested in the Cloud and want to know why some leading CIOs are moving to the cloud? You can hear first hand from CIOs from Emerson, Intuit and Overstock.com: CIOs and Governance in the Cloud (CON9767) - Oct 3, 11:45 AM. And of course there are a number of sessions that drill down into more specific areas. Here are just a few: Deliver Outstanding Customer Experiences: Oracle RightNow Dynamic Agent Desktop Cloud Service (CON9771) - Oct 1, 4:45 PM. This session covers how companies have delivered exceptional customer experiences and how the Oracle RightNow Dynamic Agent Desktop Cloud Service roadmap will evolve in the future. The Oracle RightNow Contact Center Experience suite includes incident management, knowledge, guided processes, and other service capabilities to unify the customer experience across channels. Come learn about the powerful tools that enable even your junior agents to consistently provide outstanding service across all customer interaction channels. Self-Service in the Age of Data Intimacy (CON11516) - Oct 1, 3:15. Even though businesses are generating more and more data around their relationships and interactions with customers, very little of the information a business generates ends up available to the contact center and even less is made available to the online service experience. The generic one-size-fits-all approach that typifies most online service experiences ultimately fails to address all user needs, and that failure ultimately leads to the continued use of high-cost agent-assisted channels for low-value interactions. This session introduces Oracle RightNow Web Experience’s Virtual Assistant and discusses how you can deliver rich, engaging, highly personalized experiences with the quality of agent-assisted service at a much lower cost. Improve Chat Experiences: Best Practices for Chat Pilots and Deployments (CON11517) - Oct 1, 4:45 PM. Today’s organizations are challenged to grow revenue and retain customers with fewer resources, and many have turned to chat as an approach to improving the customer experience, increasing sales conversions, and reducing costs at the same time. From setting goals and metrics and training staff to customizing and tuning the solution, this session provides best practices and lessons learned from a broad set of implementations to help you get the most out of your chat solution. Differentiated Experience with Web Service (CON9770) - Oct 2, 1:15 PM. A reputation for excellent customer service can differentiate your brand and drive revenue. In this session, learn how to develop that reputation by transforming your online self-service into a highly interactive, branded customer experience. See live examples of how Oracle RightNow Web Experience has helped customers deliver on their Web service strategies. Unifying the Agent’s Engagement Console (CON11518) - Oct 2, 1:15 PM. Does your customer experience suffer because your agents are toggling between multiple tools? Do your agent productivity and morale suffer as well? Come to this session to learn how Oracle RightNow CX Cloud Service seamlessly unifies these disparate systems into a single engagement console. Regardless of channel, powerful adaptive tools consistently guide agents across contextually aware personalized workflows. Great agent experiences drive great customer experiences. Oracle RightNow CX Cloud Service and the Oracle Customer Experience Portfolio (CON9775) - Oct 3, 10:15 AM. This session covers how Oracle’s integrated suite of customer experience (CX) products fits with the Oracle CX portfolio of products (Oracle Fusion Customer Relationship Management; the Oracle ATG, Oracle Endeca, and Oracle Knowledge product families; and Oracle Business Intelligence) to increase revenues, strengthen customer relationships, and reduce costs across the entire end-to-end customer lifecycle for companies that sell to consumers and those that sell to businesses. Greater Insights from Customer Engagements (CON9773) Oct 4, 12:45 PM. In this session, hear how to leverage service interaction insights, customer feedback, and segmented service engagements to improve the customer experience. Discover how customers, such as J&P Cycles, learn and take action based on business insights gained through their customer engagements. Again, these are just some of the sessions, so check out the Content Catalog for details on Knowledge Management, Customization, Integration and more in the Oracle Develop stream for Customer Experience. Be sure to visit the Oracle DEMOgrounds in the Moscone West Exhibit Hall. If this is your first OpenWorld, welcome! If you are returning, hi again and enjoy!

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A Visual Studio Release Grows in Brooklyn

- by andrewbrust

Yesterday, Microsoft held its flagship launch event for Office 2010 in Manhattan. Today, the Redmond software company is holding a local launch event for Visual Studio (VS) 2010, in Brooklyn. How come information workers get the 212 treatment and developers are relegated to 718? Well, here’s the thing: the Brooklyn Marriott is actually a great place for an event, but you need some intimate knowledge of New York City to know that. NBC’s Studio 8H, where the Office launch was held yesterday (and from where SNL is broadcast) is a pretty small venue, but you’d need some inside knowledge to recognize that. Likewise, while Office 2010 is a product whose value is apparent. Appreciating VS 2010’s value takes a bit more savvy. Setting aside its year-based designation, this release of VS, counting the old Visual Basic releases, is the 10th version of the product. How can a developer audience get excited about an integrated development environment when it reaches double-digit version numbers? Well, it can be tough. Luckily, Microsoft sent Jay Schmelzer, a Group Program Manager from the Visual Studio team in Redmond, to come tell the Brooklyn audience why they should be excited. Turns out there’s a lot of reasons. Support fro SharePoint development is a big one. In previous versions of VS, that support has been anemic, at best. Shortage of SharePoint developers is a huge issue in the industry, and this should help. There’s also built in support for Windows Azure (Microsoft’s cloud platform) and, through a download, support for the forthcoming Windows Phone 7 platform. ASP.NET MVC, a “close-to-the-metal” Web development option that does away with the Web Forms abstraction layer, has a first-class presence in VS. So too does jQuery, the Open Source environment that makes JavaScript development a breeze. The jQuery support is so good that Microsoft now contributes to that Open Source project and offers IntelliSense support for it in the code editor. Speaking of the VS code editor, it now supports multi-monitor setups, zoom-in, and block selection. If you’re not a developer, this may sound confusing and minute. I’ll just say that for people who are developers these are little things that really contribute to productivity, and that translates into lower development costs. The really cool demo, though, was around Visual Studio 2010’s new debugging features. This stuff is hard to showcase, but I believe it’s truly breakthrough technology: imagine being able to step backwards in time to see what might have caused a bug. Cool? Now imagine being able to do that, even if you weren’t the tester and weren’t present while the testing was being done. Then imagine being able to see a video screen capture of what the tester was doing with your app when the bug occurred. VS 2010 allows all that. This could be the demise of the IWOMM (“it works on my machine”) syndrome. After the keynote, I asked Schmelzer if any of Microsoft’s competitors have debugging tools that come close to VS 2010’s. His answer was an earnest “we don’t think so.” If that’s true, that’s a big deal, and a huge advantage for developer teams who adopt it. It will make software development much cheaper and more efficient. Kind of like holding a launch event at the Brooklyn Marriott instead of 30 Rock in Manhattan! VS 2010 (version 10) and Office 2010 (version 14) aren’t the only new product versions Microsoft is releasing right now. There’s also SQL Server 2008 R2 (version 10.5), Exchange 2010 (version 8, I believe), SharePoint 2010 (version 4) and, of course, Windows 7. With so many new versions at such levels of maturity, I think it’s fair to say Microsoft has reached middle-age. How does a company stave off a potential mid-life crisis, especially when with young Turks like Google coming along and competing so fiercely? Hard to say. But if focusing on core value, including value that’s hard to play into a sexy demo, is part oft the answer, then Microsoft’s doing OK. And if some new tricks, like Windows Phone 7, can gain some traction, that might round things out nicely. Are the legacy products old tricks, or are they revised classics? I honestly don’t know, because it’s the market’s prerogative to pass that judgement. I can say this though: based on today’s show, I think Microsoft’s been doing its homework.

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5 Android Keyboard Replacements to Help You Type Faster

- by Chris Hoffman

Android allows developers to replace its keyboard with their own keyboard apps. This has led to experimentation and great new features, like the gesture-typing feature that’s made its way into Android’s official keyboard after proving itself in third-party keyboards. This sort of customization isn’t possible on Apple’s iOS or even Microsoft’s modern Windows environments. Installing a third-party keyboard is easy — install it from Google Play, launch it like another app, and it will explain how to enable it. Google Keyboard Google Keyboard is Android’s official keyboard, as seen on Google’s Nexus devices. However, there’s a good chance your Android smartphone or tablet comes with a keyboard designed by its manufacturer instead. You can install the Google Keyboard from Google Play, even if your device doesn’t come with it. This keyboard offers a wide variety of features, including a built-in gesture-typing feature, as popularized by Swype. It also offers prediction, including full next-word prediction based on your previous word, and includes voice recognition that works offline on modern versions of Android. Google’s keyboard may not offer the most accurate swiping feature or the best autocorrection, but it’s a great keyboard that feels like it belongs in Android. SwiftKey SwiftKey costs $4, although you can try it free for one month. In spite of its price, many people who rarely buy apps have been sold on SwiftKey. It offers amazing auto-correction and word-prediction features. Just mash away on your touch-screen keyboard, typing as fast as possible, and SwiftKey will notice your mistakes and type what you actually meant to type. SwiftKey also now has built-in support for gesture-typing via SwiftKey Flow, so you get a lot of flexibility. At $4, SwiftKey may seem a bit pricey, but give the month-long trial a try. A great keyboard makes all the typing you do everywhere on your phone better. SwiftKey is an amazing keyboard if you tap-to-type rather than swipe-to-type. Swype While other keyboards have copied Swype’s swipe-to-type feature, none have completely matched its accuracy. Swype has been designing a gesture-typing keyboard for longer than anyone else and its gesture feature still seems more accurate than its competitors’ gesture support. If you use gesture-typing all the time, you’ll probably want to use Swype. Swype can now be installed directly from Google Play without the old, tedious process of registering a beta account and sideloading the Swype app. Swype offers a month-long free trial and the full version is available for $1 afterwards. Minuum Minuum is a crowdfunded keyboard that is currently still in beta and only supports English. We include it here because it’s so interesting — it’s a great example of the kind of creativity and experimentation that happens when you allow developers to experiment with their own forms of keyboard. Minuum uses a tiny, minimum keyboard that frees up your screen space, so your touch-screen keyboard doesn’t hog your device’s screen. Rather than displaying a full keyboard on your screen, Minuum displays a single row of letters. Each letter is small and may be difficult to hit, but that doesn’t matter — Minuum’s smart autocorrection algorithms interpret what you intended to type rather than typing the exact letters you press. Just swipe to the right to type a space and accept Minuum’s suggestion. At $4 for a beta version with no trial, Minuum may seem a bit pricy. But it’s a great example of the flexibility Android allows. If there’s a problem with this keyboard, it’s that it’s a bit late — in an age of 5″ smartphones with 1080p screens, full-size keyboards no longer feel as cramped. MessagEase MessagEase is another example of a new take on text input. Thankfully, this keyboard is available for free. MessagEase presents all letters in a nine-button grid. To type a common letter, you’d tap the button. To type an uncommon letter, you’d tap the button, hold down, and swipe in the appropriate direction. This gives you large buttons that can work well as touch targets, especially when typing with one hand. Like any other unique twist on a traditional keyboard, you’d have to give it a few minutes to get used to where the letters are and the new way it works. After giving it some practice, you may find this is a faster way to type on a touch-screen — especially with one hand, as the targets are so large. Google Play is full of replacement keyboards for Android phones and tablets. Keyboards are just another type of app that you can swap in. Leave a comment if you’ve found another great keyboard that you prefer using. Image Credit: Cheon Fong Liew on Flickr

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Five development tools I can't live without

- by bconlon

When applying to join Geeks with Blogs I had to specify the development tools I use every day. That got me thinking, it's taken a long time to whittle my tools of choice down to the selection I use, so it might be worth sharing. Before I begin, I appreciate we all have our preferred development tools, but these are the ones that work for me. Microsoft Visual Studio Microsoft Visual Studio has been my development tool of choice for more years than I care to remember. I first used this when it was Visual C++ 1.5 (hats off to those who started on 1.0) and by 2.2 it had everything I needed from a C++ IDE. Versions 4 and 5 followed and if I had to guess I would expect more Windows applications are written in VC++ 6 and VB6 than any other language. Then came the not so great versions Visual Studio .Net 2002 (7.0) and 2003 (7.1). If I'm honest I was still using v6. 2005 was better and 2008 was simply brilliant. Everything worked, the compiler was super fast and I was happy again...then came 2010...oh dear. 2010 is a big step backwards for me. It's not encouraging for my upcoming WPF exploits that 2010 is fronted in WPF technology, with the forever growing Find/Replace dialog, the issues with C++ intellisense, and the buggy debugger. That said it is still my tool of choice but I hope they sort the issue in SP1. I've tried other IDEs like Visual Age and Eclipse, but for me Visual Studio is the best. A really great tool. Liquid XML Studio XML development is a tricky business. The W3C standards are often difficult to get to the bottom of so it's great to have a graphical tool to help. I first used Liquid Technologies 5 or 6 years back when I needed to process XML data in C++. Their excellent XML Data Binding tool has an easy to use Wizard UI (as compared to Castor or JAXB command line tools) and allows you to generate code from an XML Schema. So instead of having to deal with untyped nodes like with a DOM parser, instead you get an Object Model providing a custom API in C++, C#, VB etc. More recently they developed a graphical XML IDE with XML Editor, XSLT, XQuery debugger and other XML tools. So now I can develop an XML Schema graphically, click a button to generate a Sample XML document, and click another button to run the Wizard to generate code including a Sample Application that will then load my Sample XML document into the generated object model. This is a very cool toolset. Note: XML Data Binding is nothing to do with WPF Data Binding, but I hope to cover both in more detail another time. .Net Reflector Note: I've just noticed that starting form the end of February 2011 this will no longer be a free tool !! .Net Reflector turns .Net byte code back into C# source code. But how can it work this magic? Well the clue is in the name, it uses reflection to inspect a compiled .Net assembly. The assembly is compiled to byte code, it doesn't get compiled to native machine code until its needed using a just-in-time (JIT) compiler. The byte code still has all of the information needed to see classes, variables. methods and properties, so reflector gathers this information and puts it in a handy tree. I have used .Net Reflector for years in order to understand what the .Net Framework is doing as it sometimes has undocumented, quirky features. This really has been invaluable in certain instances and I cannot praise enough kudos on the original developer Lutz Roeder. Smart Assembly In order to stop nosy geeks looking at our code using a tool like .Net Reflector, we need to obfuscate (mess up) the byte code. Smart Assembly is a tool that does this. Again I have used this for a long time. It is very quick and easy to use. Another excellent tool. Coincidentally, .Net Reflector and Smart Assembly are now both owned by Red Gate. Again kudos goes to the original developer Jean-Sebastien Lange. TortoiseSVN SVN (Apache Subversion) is a Source Control System developed as an open source project. TortoiseSVN is a graphical UI wrapper over SVN that hooks into Windows Explorer to enable files to be Updated, Committed, Merged etc. from the right click menu. This is an essential tool for keeping my hard work safe! Many years ago I used Microsoft Source Safe and I disliked CVS type systems. But TortoiseSVN is simply the best source control tool I have ever used. --- So there you have it, my top 5 development tools that I use (nearly) every day and have helped to make my working life a little easier. I'm sure there are other great tools that I wish I used but have never heard of, but if you have not used any of the above, I would suggest you check them out as they are all very, very cool products. #

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Specs, Form and Function – What am I Missing?

- by Barry Shulam

0 0 1 628 3586 08041 29 8 4206 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Friday October 26th the Microsoft Surface RT arrived at the office. I was summoned to my boss’s office for the grand unpacking. If I had planned ahead I could have used my iPhone 4 to film the event and post it on YouTube however the desire to hold the device and turn it ON was more inviting than becoming a proxy reviewer for Engadget’s website. 1980 was the first time we had a personal computer in our house. It was a Kaypro computer. It weighed 29 pounds more than any persons lap could hold. Then the term “portable computer” meant you could remove it from the building and take it else where. Today I am typing on this entry on a Macbook Air which weighs 2.38 pounds. This morning Amazons front page main title is: “Much More for Much Less” I was born at the right time to start with the CPM operating system on the Kaypro thru the DOS, Windows, Linux, Mac OSX and mobile phone operating systems and languages. If you are not aware Technology is moving at a rapid pace. The New iPad (those who are keeping score – iPad4) is replacing a 7 month old machine the New iPad (iPad 3) I have used and owned many technology devices in my life. The main point that most of the reader who are in the USA overlook is the fact that we are in the USA. The devices we purchase have a great digital garden to support them. The Kaypro computer had a 7-inch screen. It was a TV tube with two colors – Black and Green. You could see the 80-column screen flicker with characters – have you every played Pac-Man emulated on the screen with the ABC characters. Traveling across the world you will find that not all apps on your device will function as they did back home because they are not offered outside of your country of origin. I think the main question a buyer of technology should be asking is Function. The greatest Specs with out function limit you. The most beautiful form with out function is the same as a crystal vase on your shelf – not a good cereal bowl in the morning. Microsoft Surface RT, Amazon Kindle Fire and Apple iPad all great devices in their respective customers hands. My advice for those looking to purchase on this year: If the device is your only technology device you buy what you WANT and LIKE. Consider this parallel universe if its not your only device? Ever go shopping for clothing, shoes, and accessories with your wife, girlfriend, sister or mother? If you listen carefully you will hear the little voices coming out of there heads saying: “This goes well with that and I can use it also with that outfit” ”Do you think this clashes with that?” “Ohh I love how that combination looks on you”. Portable devices such as tablets and computers can offer a whole lot more when they are combined with the digital echo system you have at home and the manufacturer offers online. Pros of each Device: Microsoft Surface RT: There is a new functionality named SmartGlass which will let you share the content off your tablet to your XBOX 360. Microsoft office is loaded on the tablet. You can have more than one user profile on the tablet if you share it with others. Amazon Kindle or Kindle HD: If you are an Amazon consumer with an annual Amazon Prime service you can consume videos and read books off the Amazon site. Its the cheapest device. Its a step up from the kindle reader in many ways. Apple Ipad or Ipad mini: Over 270 Thousand applications. Airplay permits you the ability to share to your TV screen. If you are a cord cutter (a person who gets their entertainment content over the web or air vs Cable Providers) the Airplay or Smart glass are a huge bonus. iPad mini or not: The mini will fit in a purse where the larger one will not. Its lighter which makes it nice to hold for prolonged periods. It has an option for LTE wireless which non of the other sub 9 inch tables offer. The screen is non retina which means the applications are smaller. Speaking with individuals who are above 50 in age that wear glasses they retina does not make a difference for them however they prefer the larger iPad over the new mini. Happy Shopping this Channuka Season. The Kosher Coder. Follow me on twitter @KosherCoder

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Rkhunter 122 suspect files; do I have a problem?

- by user276166

I am new to ubuntu. I am using Xfce Ubuntu 14.04 LTS. I have ran rkhunter a few weeks age and only got a few warnings. The forum said that they were normal. But, this time rkhunter reported 122 warnings. Please advise. casey@Shaman:~$ sudo rkhunter -c [ Rootkit Hunter version 1.4.0 ] Checking system commands... Performing 'strings' command checks Checking 'strings' command [ OK ] Performing 'shared libraries' checks Checking for preloading variables [ None found ] Checking for preloaded libraries [ None found ] Checking LD_LIBRARY_PATH variable [ Not found ] Performing file properties checks Checking for prerequisites [ Warning ] /usr/sbin/adduser [ Warning ] /usr/sbin/chroot [ Warning ] /usr/sbin/cron [ OK ] /usr/sbin/groupadd [ Warning ] /usr/sbin/groupdel [ Warning ] /usr/sbin/groupmod [ Warning ] /usr/sbin/grpck [ Warning ] /usr/sbin/nologin [ Warning ] /usr/sbin/pwck [ Warning ] /usr/sbin/rsyslogd [ Warning ] /usr/sbin/useradd [ Warning ] /usr/sbin/userdel [ Warning ] /usr/sbin/usermod [ Warning ] /usr/sbin/vipw [ Warning ] /usr/bin/awk [ Warning ] /usr/bin/basename [ Warning ] /usr/bin/chattr [ Warning ] /usr/bin/cut [ Warning ] /usr/bin/diff [ Warning ] /usr/bin/dirname [ Warning ] /usr/bin/dpkg [ Warning ] /usr/bin/dpkg-query [ Warning ] /usr/bin/du [ Warning ] /usr/bin/env [ Warning ] /usr/bin/file [ Warning ] /usr/bin/find [ Warning ] /usr/bin/GET [ Warning ] /usr/bin/groups [ Warning ] /usr/bin/head [ Warning ] /usr/bin/id [ Warning ] /usr/bin/killall [ OK ] /usr/bin/last [ Warning ] /usr/bin/lastlog [ Warning ] /usr/bin/ldd [ Warning ] /usr/bin/less [ OK ] /usr/bin/locate [ OK ] /usr/bin/logger [ Warning ] /usr/bin/lsattr [ Warning ] /usr/bin/lsof [ OK ] /usr/bin/mail [ OK ] /usr/bin/md5sum [ Warning ] /usr/bin/mlocate [ OK ] /usr/bin/newgrp [ Warning ] /usr/bin/passwd [ Warning ] /usr/bin/perl [ Warning ] /usr/bin/pgrep [ Warning ] /usr/bin/pkill [ Warning ] /usr/bin/pstree [ OK ] /usr/bin/rkhunter [ OK ] /usr/bin/rpm [ Warning ] /usr/bin/runcon [ Warning ] /usr/bin/sha1sum [ Warning ] /usr/bin/sha224sum [ Warning ] /usr/bin/sha256sum [ Warning ] /usr/bin/sha384sum [ Warning ] /usr/bin/sha512sum [ Warning ] /usr/bin/size [ Warning ] /usr/bin/sort [ Warning ] /usr/bin/stat [ Warning ] /usr/bin/strace [ Warning ] /usr/bin/strings [ Warning ] /usr/bin/sudo [ Warning ] /usr/bin/tail [ Warning ] /usr/bin/test [ Warning ] /usr/bin/top [ Warning ] /usr/bin/touch [ Warning ] /usr/bin/tr [ Warning ] /usr/bin/uniq [ Warning ] /usr/bin/users [ Warning ] /usr/bin/vmstat [ Warning ] /usr/bin/w [ Warning ] /usr/bin/watch [ Warning ] /usr/bin/wc [ Warning ] /usr/bin/wget [ Warning ] /usr/bin/whatis [ Warning ] /usr/bin/whereis [ Warning ] /usr/bin/which [ OK ] /usr/bin/who [ Warning ] /usr/bin/whoami [ Warning ] /usr/bin/unhide.rb [ Warning ] /usr/bin/mawk [ Warning ] /usr/bin/lwp-request [ Warning ] /usr/bin/heirloom-mailx [ OK ] /usr/bin/w.procps [ Warning ] /sbin/depmod [ Warning ] /sbin/fsck [ Warning ] /sbin/ifconfig [ Warning ] /sbin/ifdown [ Warning ] /sbin/ifup [ Warning ] /sbin/init [ Warning ] /sbin/insmod [ Warning ] /sbin/ip [ Warning ] /sbin/lsmod [ Warning ] /sbin/modinfo [ Warning ] /sbin/modprobe [ Warning ] /sbin/rmmod [ Warning ] /sbin/route [ Warning ] /sbin/runlevel [ Warning ] /sbin/sulogin [ Warning ] /sbin/sysctl [ Warning ] /bin/bash [ Warning ] /bin/cat [ Warning ] /bin/chmod [ Warning ] /bin/chown [ Warning ] /bin/cp [ Warning ] /bin/date [ Warning ] /bin/df [ Warning ] /bin/dmesg [ Warning ] /bin/echo [ Warning ] /bin/ed [ OK ] /bin/egrep [ Warning ] /bin/fgrep [ Warning ] /bin/fuser [ OK ] /bin/grep [ Warning ] /bin/ip [ Warning ] /bin/kill [ Warning ] /bin/less [ OK ] /bin/login [ Warning ] /bin/ls [ Warning ] /bin/lsmod [ Warning ] /bin/mktemp [ Warning ] /bin/more [ Warning ] /bin/mount [ Warning ] /bin/mv [ Warning ] /bin/netstat [ Warning ] /bin/ping [ Warning ] /bin/ps [ Warning ] /bin/pwd [ Warning ] /bin/readlink [ Warning ] /bin/sed [ Warning ] /bin/sh [ Warning ] /bin/su [ Warning ] /bin/touch [ Warning ] /bin/uname [ Warning ] /bin/which [ OK ] /bin/kmod [ Warning ] /bin/dash [ Warning ] [Press <ENTER> to continue] Checking for rootkits... Performing check of known rootkit files and directories 55808 Trojan - Variant A [ Not found ] ADM Worm [ Not found ] AjaKit Rootkit [ Not found ] Adore Rootkit [ Not found ] aPa Kit [ Not found ] Apache Worm [ Not found ] Ambient (ark) Rootkit [ Not found ] Balaur Rootkit [ Not found ] BeastKit Rootkit [ Not found ] beX2 Rootkit [ Not found ] BOBKit Rootkit [ Not found ] cb Rootkit [ Not found ] CiNIK Worm (Slapper.B variant) [ Not found ] Danny-Boy's Abuse Kit [ Not found ] Devil RootKit [ Not found ] Dica-Kit Rootkit [ Not found ] Dreams Rootkit [ Not found ] Duarawkz Rootkit [ Not found ] Enye LKM [ Not found ] Flea Linux Rootkit [ Not found ] Fu Rootkit [ Not found ] Fuck`it Rootkit [ Not found ] GasKit Rootkit [ Not found ] Heroin LKM [ Not found ] HjC Kit [ Not found ] ignoKit Rootkit [ Not found ] IntoXonia-NG Rootkit [ Not found ] Irix Rootkit [ Not found ] Jynx Rootkit [ Not found ] KBeast Rootkit [ Not found ] Kitko Rootkit [ Not found ] Knark Rootkit [ Not found ] ld-linuxv.so Rootkit [ Not found ] Li0n Worm [ Not found ] Lockit / LJK2 Rootkit [ Not found ] Mood-NT Rootkit [ Not found ] MRK Rootkit [ Not found ] Ni0 Rootkit [ Not found ] Ohhara Rootkit [ Not found ] Optic Kit (Tux) Worm [ Not found ] Oz Rootkit [ Not found ] Phalanx Rootkit [ Not found ] Phalanx2 Rootkit [ Not found ] Phalanx2 Rootkit (extended tests) [ Not found ] Portacelo Rootkit [ Not found ] R3dstorm Toolkit [ Not found ] RH-Sharpe's Rootkit [ Not found ] RSHA's Rootkit [ Not found ] Scalper Worm [ Not found ] Sebek LKM [ Not found ] Shutdown Rootkit [ Not found ] SHV4 Rootkit [ Not found ] SHV5 Rootkit [ Not found ] Sin Rootkit [ Not found ] Slapper Worm [ Not found ] Sneakin Rootkit [ Not found ] 'Spanish' Rootkit [ Not found ] Suckit Rootkit [ Not found ] Superkit Rootkit [ Not found ] TBD (Telnet BackDoor) [ Not found ] TeLeKiT Rootkit [ Not found ] T0rn Rootkit [ Not found ] trNkit Rootkit [ Not found ] Trojanit Kit [ Not found ] Tuxtendo Rootkit [ Not found ] URK Rootkit [ Not found ] Vampire Rootkit [ Not found ] VcKit Rootkit [ Not found ] Volc Rootkit [ Not found ] Xzibit Rootkit [ Not found ] zaRwT.KiT Rootkit [ Not found ] ZK Rootkit [ Not found ] [Press <ENTER> to continue] Performing additional rootkit checks Suckit Rookit additional checks [ OK ] Checking for possible rootkit files and directories [ None found ] Checking for possible rootkit strings [ None found ] Performing malware checks Checking running processes for suspicious files [ None found ] Checking for login backdoors [ None found ] Checking for suspicious directories [ None found ] Checking for sniffer log files [ None found ] Performing Linux specific checks Checking loaded kernel modules [ OK ] Checking kernel module names [ OK ] [Press <ENTER> to continue] Checking the network... Performing checks on the network ports Checking for backdoor ports [ None found ] Checking for hidden ports [ Skipped ] Performing checks on the network interfaces Checking for promiscuous interfaces [ None found ] Checking the local host... Performing system boot checks Checking for local host name [ Found ] Checking for system startup files [ Found ] Checking system startup files for malware [ None found ] Performing group and account checks Checking for passwd file [ Found ] Checking for root equivalent (UID 0) accounts [ None found ] Checking for passwordless accounts [ None found ] Checking for passwd file changes [ Warning ] Checking for group file changes [ Warning ] Checking root account shell history files [ None found ] Performing system configuration file checks Checking for SSH configuration file [ Not found ] Checking for running syslog daemon [ Found ] Checking for syslog configuration file [ Found ] Checking if syslog remote logging is allowed [ Not allowed ] Performing filesystem checks Checking /dev for suspicious file types [ Warning ] Checking for hidden files and directories [ Warning ] [Press <ENTER> to continue] System checks summary ===================== File properties checks... Required commands check failed Files checked: 137 Suspect files: 122 Rootkit checks... Rootkits checked : 291 Possible rootkits: 0 Applications checks... All checks skipped The system checks took: 5 minutes and 11 seconds All results have been written to the log file (/var/log/rkhunter.log)

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Seizing the Moment with Mobility

- by Divya Malik

Empowering people to work where they want to work is becoming more critical now with the consumerisation of technology. Employees are bringing their own devices to the workplace and expecting to be productive wherever they are. Sales people welcome the ability to run their critical business applications where they can be most effective which is typically on the road and when they are still with the customer. Oracle has invested many years of research in understanding customer's Mobile requirements. “The keys to building the best user experience were building in a lot of flexibility in ways to support sales, and being useful,” said Arin Bhowmick, Director, CRM, for the Applications UX team. “We did that by talking to and analyzing the needs of a lot of people in different roles.” The team studied real-life sales teams. “We wanted to study salespeople in context with their work,” Bhowmick said. “We studied all user types in the CRM world because we wanted to build a user interface and user experience that would cater to sales representatives, marketing managers, sales managers, and more. Not only did we do studies in our labs, but also we did studies in the field and in mobile environments because salespeople are always on the go.” Here is a recent post from Hernan Capdevila, Vice President, Oracle Fusion Apps which was featured on the Oracle Applications Blog. Mobile devices are forcing a paradigm shift in the workplace – they’re changing the way businesses can do business and the type of cultures they can nurture. As our customers talk about their mobile needs, we hear them saying they want instant-on access to enterprise data so workers can be more effective at their jobs anywhere, anytime. They also are interested in being more cost effective from an IT point of view. The mobile revolution – with the idea of BYOD (bring your own device) – has added an interesting dynamic because previously IT was driving the employee device strategy and ecosystem. That's been turned on its head with the consumerization of IT. Now employees are figuring out how to use their personal devices for work purposes and IT has to figure out how to adapt. Blurring the Lines between Work and Personal Life My vision of where businesses will be five years from now is that our work lives and personal lives will be more interwoven together. In turn, enterprises will have to determine how to make employees’ work lives fit more into the fabric of their personal lives. And personal devices like smartphones are going to drive significant business value because they let us accomplish things very incrementally. I can be sitting on a train or in a taxi and be productive. At the end of any meeting, I can capture ideas and tasks or follow up with people in real time. Mobile devices enable this notion of seizing the moment – capitalizing on opportunities that might otherwise have slipped away because we're not connected. For the industry shapers out there, this is game changing. The lean and agile workforce is definitely the future. This notion of the board sitting down with the executive team to lay out strategic objectives for a three- to five-year plan, bringing in HR to determine how they're going to staff the strategic activities, kicking off the execution, and then revisiting the plan in three to five years to create another three- to five-year plan is yesterday's model. Businesses that continue to approach innovating in that way are in the dinosaur age. Today it's about incremental planning and incremental execution, which requires a lot of cohesion and synthesis within the workforce. There needs to be this interweaving notion within the workforce about how ideas cascade down, how people engage, how they stay connected, and how insights are shared. How to Survive and Thrive in Today’s Marketplace The notion of Facebook isn’t new. We lived it pre-Internet days with America Online and Prodigy – Facebook is just the renaissance of these services in a more viral and pervasive way. And given the trajectory of the consumerization of IT with people bringing their personal tooling to work, the enterprise has no option but to adapt. The sooner that businesses realize this from a top-down point of view the sooner that they will be able to really drive significant innovation and adapt to the marketplace. There are a small number of companies right now (I think it's closer to 20% rather than 80%, but the number is expanding) that are able to really innovate in this incremental marketplace. So from a competitive point of view, there's no choice but to be social and stay connected. By far the majority of users on Facebook and LinkedIn are mobile users – people on iPhones, smartphones, Android phones, and tablets. It's not the couch people, right? It's the on-the-go people – those people at the coffee shops. Usually when you're sitting at your desk on a big desktop computer, typically you have better things to do than to be on Facebook. This is a topic I'm extremely passionate about because I think mobile devices are game changing. Mobility delivers significant value to businesses – it also brings dramatic simplification from a functional point of view and transforms our work life experience. Hernan Capdevila Vice President, Oracle Applications Development

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C# Open Source software that is useful for learning Design Patterns

- by Fathom Savvy

In college I took a class in Expert Systems. The language the book taught (CLIPS) was esoteric - Expert Systems: Principles and Programming, Fourth Edition. I remember having a tough time with it. So, after almost failing the class, I needed to create the most awesome Expert System for my final presentation. I chose to create an expert system that would calculate risk analysis for a person's retirement portfolio. In short, the system would provide the services normally performed by one's financial adviser. In other words, based on personality, age, state of the macro economy, and other factors, should one's portfolio be conservative, moderate, or aggressive? In the appendix of the book (or on the CD-ROM), there was this in-depth example program for something unrelated to my presentation. Over my break, I read and re-read every line of that program until I understood it to the letter. Even though it was unrelated, I learned more than I ever could by reading all of the chapters. My presentation turned out to be pretty damn good and I received praises from my professor and classmates. So, the moral of the story is..., by understanding other people's code, you can gain greater insight into a language/paradigm than by reading canonical examples. Still, to this day, I am having trouble with everyday design patterns such as the Factory Pattern. I would like to know if anyone could recommend open source software that would help me understand the Gang of Four design patterns, at the very least. I have read the books, but I'm having trouble writing code for the concepts in the real world. Perhaps, by studying code used in today's real world applications, it might just "click". I realize a piece of software may only implement one kind of design pattern. But, if the pattern is an implementation you think is good for learning, and you know what pattern to look for within the source, I'm hoping you can tell me about it. For example, the System.Linq.Expressions namespace has a good example of the Visitor Pattern. The client calls Expression.Accept(new ExpressionVisitor()), which calls ExpressionVisitor (VisitExtension), which calls back to Expression (VisitChildren), which then calls Expression (Accept) again - wooah, kinda convoluted. The point to note here is that VisitChildren is a virtual method. Both Expression and those classes derived from Expression can implement the VisitChildren method any way they want. This means that one type of Expression can run code that is completely different from another type of derived Expression, even though the ExpressionVisitor class is the same in the Accept method. (As a side note Expression.Accept is also virtual). In the end, the code provides a real world example that you won't get in any book because it's kinda confusing. To summarize, If you know of any open source software that uses a design pattern implementation you were impressed by, please list it here. I'm sure it will help many others besides just me. public class VisitorPatternTest { public void Main() { Expression normalExpr = new Expression(); normalExpr.Accept(new ExpressionVisitor()); Expression binExpr = new BinaryExpression(); binExpr.Accept(new ExpressionVisitor()); } } public class Expression { protected internal virtual Expression Accept(ExpressionVisitor visitor) { return visitor.VisitExtension(this); } protected internal virtual Expression VisitChildren(ExpressionVisitor visitor) { if (!this.CanReduce) { throw Error.MustBeReducible(); } return visitor.Visit(this.ReduceAndCheck()); } public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } public Expression ReduceAndCheck() { if (!this.CanReduce) { throw Error.MustBeReducible(); } Expression expression = this.Reduce(); if ((expression == null) || (expression == this)) { throw Error.MustReduceToDifferent(); } if (!TypeUtils.AreReferenceAssignable(this.Type, expression.Type)) { throw Error.ReducedNotCompatible(); } return expression; } } public class BinaryExpression : Expression { protected internal override Expression Accept(ExpressionVisitor visitor) { return visitor.VisitBinary(this); } protected internal override Expression VisitChildren(ExpressionVisitor visitor) { return CreateDummyExpression(); } protected internal Expression CreateDummyExpression() { Expression dummy = new Expression(); return dummy; } } public class ExpressionVisitor { public virtual Expression Visit(Expression node) { if (node != null) { return node.Accept(this); } return null; } protected internal virtual Expression VisitExtension(Expression node) { return node.VisitChildren(this); } protected internal virtual Expression VisitBinary(BinaryExpression node) { return ValidateBinary(node, node.Update(this.Visit(node.Left), this.VisitAndConvert<LambdaExpression>(node.Conversion, "VisitBinary"), this.Visit(node.Right))); } }

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Finding it Hard to Deliver Right Customer Experience: Think BPM!

- by Ajay Khanna

Our relationship with our customers is not a just a single interaction and we should not treat it like one. A customer’s relationship with a vendor is like a journey which starts way before customer makes a purchase and lasts long after that. The journey may start with customer researching a product that may lead to the eventual purchase and may continue with support or service needs for the product. A typical customer journey can be represented as shown below: As you may notice, customers tend to use multiple channels to interact with a company throughout their journey. They also expect that they should get consistent experience, no matter what interaction channel they may choose. Customers do not like to repeat the information they have already provided and expect companies to remember their preferences, and offer them relevant products and services. If the company fails to meet this expectation, customers not only will abandon the purchase and go to the competitor but may also influence others’ purchase decision. Gone are the days when word of mouth was the only medium, and the customer could influence “Six” others. This is the age of social media and customer’s good or bad experience, especially bad get highly amplified and may influence hundreds of others. Challenges that face B2C companies today include: Delivering consistent experience: The reason that delivering consistent experience is challenging is due to fragmented data, disjointed systems and siloed multichannel interactions. Customers tend to get different service quality if they use web vs. phone vs. store. They get different responses from different service agents or get inconsistent answers if they call sales vs. service group in the company. Such inconsistent experiences result in lower customer satisfaction or NPS (net promoter score) numbers. Increasing Revenue: To stay competitive companies frequently introduce new products and services. Delay in launching such offerings has a significant impact on revenue realization. In addition to new product revenue, there are multiple opportunities to up-sell and cross-sell that impact bottom line. If companies are not able to identify such opportunities, bring a product to market quickly, or not offer the right product to the right customer at the right time, significant loss of revenue may occur. Ensuring Compliance: Companies must be compliant to ever changing regulations, these could be about Know Your Customer (KYC), Export/Import regulations, or taxation policies. In addition to government agencies, companies also need to comply with the SLA that they have committed to their customers. Lapse in meeting any of these requirements may lead to serious fines, penalties and loss in business. Companies have to make sure that they are in compliance will all such regulations and SLA commitments, at any given time. With the advent of social networks and mobile technology, companies not only need to focus on process efficiency but also on customer engagement. Improving engagement means delivering the customer experience as the customer is expecting and interacting with the customer at right time using right channel. Customers expect to be able to contact you via any channel of their choice (web, email, chat, mobile, social media), purchase via any viable channel (web, phone, store, mobile). Customers expect companies to understand their particular needs and remember their preferences on repeated visits. To deliver such an integrated, consistent, and contextual experience, power of BPM in must. Your company may be organized in departments like Marketing, Sales, Service. You may hold prospect data in SFA, order information in ERP, customer issues in CRM. However, the experience delivered to the customer must not be constrained by your system legacy. BPM helps in designing the right experience for the right customer and integrates all the underlining channels, systems, applications to make sure right information will be delivered to the right knowledge worker or to the customer every single time. Orchestrating information across all systems (MDM, CRM, ERP), departments (commerce, merchandising, marketing service) and channels (Email, phone, web, social) is the key, and that’s what BPM delivers. In addition to orchestrating systems and channels for consistency, BPM also provides an ability for analysis and decision management. By using data from historical transactions, social media and from other systems, users can determine the customer preferences, customer value, and churn propensity. This information, in the context, is then used while making a decision at a process step. Working with real-time decision management system can also suggest right up-sell or cross-sell offers, discounts or next-best-action steps for a particular customer. Timely action on customer issues or request is also a key tenet of a good customer experience. BPM’s complex event processing capabilities help companies to take proactive actions before issues get escalated. BPM system can be designed to listen to a certain event patters then deduce from those customer situations (credit card stolen, baggage lost, change of address) and do a triage before situation goes out of control. If such a situation arises you can send alerts to right people or immediately invoke corrective actions. Last but not least one of BPM’s key values is to drive continuous improvement. Learning about customers past experiences, interactions and social conversations, provide valuable insight. Such insight can be used to improve products, customer facing processes, and customer experience. You may take these insights as an input to design better more efficient and customer friendly sales, contact center or self-service processes. If customer experience is important for your business, make sure you have incorporated BPM as a part of your strategy to design, orchestrate and improve your customer facing processes.

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Private Cloud: Putting some method behind the madness

- by Sudip Datta

Finally, I decided to join the blogging community. And what could be a better time to start than the week after OpenWorld 2012. 50K+ attendees, demonstrations, speaker sessions and a whole lot of buzz on Oracle Cloud..It was raining clouds in this year's Openworld. I am not here to write about Oracle's cloud strategy in general, but on Enterprise Manager's cloud management capabilities. This year's Openworld was the first after we announced the 12c Cloud Control and we were happy to share the stage with quite a few early adopters. Stay tuned for videos from our customers and partners, I will post them as they get published. I met a number of platform administrators in Oracle-DBAs, Middleware Admins, SOA Admins...The cloud has affected them all, at least to the point where it beckoned more than just curiosity..Most IT infrastructure are already heavily virtualized (on VMWare and on others including Oracle VM), and some would claim they are already on “cloud” (at least their Sysadmins told them so). But none of them were confident of the benefits because their pain points continued to grow.. Isn't cloud supposed to ease those? Instead, they were chasing hundreds of databases running on hundreds of VMs, often with as much certainty propounded by Heisenberg. What happened to the age-old IT discipline around administration, compliance, configuration management? VMs are great for what they are. I personally think they have opened the doors to new approaches in which an application stack gets provisioned and updated. In fact, Enterprise Manager 12c is possibly the only tool out there that can provision full-fledged application as VM Assemblies. In this year's Openworld, customers talked on how they provisioned RAC and Siebel assemblies, which as the techies out there know, are not trivial (hearing provisioning time for Siebel down from weeks to hours was gratifying indeed). However, I do have an issue with a "one-size fits all" approach to cloud. In a week's span, I met several personas: Project owners requiring an EC2 like VM instance for their projects Admins needing the same for Sparc-Solaris. DBAs requiring dedicated databases for new projects APEX Developers needing just a ready-to-consume schema as a service Java Developers looking for a runtime platform QA engineers needing a fast clone of their production environment If you drill down further, you will end up peeling more layers of the details. For example, the requirements for Load testing and Functional testing are very different. For Load testing the test environment should ideally be the same as the production. You shouldn't run production on Exadata and load test on a VM; they will just not be good representations of one another. For Functional testing it does not possibly matter. DBAs seem to be at the worst affected of the lot. It seems they have been asked to choose between agile provisioning and faster runtime performance. And in some cases, it is really a Hobson's choice, because their infrastructure provider made no distinction between the OLTP application and the Virtual desktop! Sad indeed. When one looks at the portfolio of services that we already offer (vanilla IaaS, VM Assembly based PaaS, DBaaS) or have announced (Java PaaS, Instant Cloning, Schema-aaS), one can possibly think that we are trying to be the "renaissance man" ! Well I would have possibly digested that had it not been for the various personas that I described above. Getting the use cases right is very important for an application such as cloud management. We iterate and iterate over these over and over again and re-validate them in CABs (Customer Advisory Boards). We consider over the major aspects of tenancy: service placement, resource isolation (can a tenant execute an expensive SQL and run away with all the resources), quota and security. We, in Engineering, keep reminding ourselves that we are dealing with enterprise clouds. We owe it to our customer base ! In the coming posts, I will drill down more into each of the services. In the meanwhile, here are some collateral and demos for starters with EM 12c. http://www.oracle.com/technetwork/oem/cloud-mgmt/index.html Sudip Datta The views expressed here are my own and do not necessarily reflect the views of Oracle. Stay Connected: Twitter | Facebook | YouTube | Linkedin | Newsletter --

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Social Engagement: One Size Doesn't Fit Anyone

- by Mike Stiles

The key to achieving meaningful social engagement is to know who you’re talking to, know what they like, and consistently deliver that kind of material to them. Every magazine for women knows this. When you read the article titles promoted on their covers, there’s no mistaking for whom that magazine is intended. And yet, confusion still reigns at many brands as to exactly whom they want to talk to, what those people want to hear, and what kind of content they should be creating for them. In most instances, the root problem is brands want to be all things to all people. Their target audience…the world! Good luck with that. It’s 2012, the age of aggregation and custom content delivery. To cope with the modern day barrage of information, people have constructed technological filters so that content they regard as being “for them” is mostly what gets through. Even if your brand is for men and women, young and old, you may want to consider social properties that divide men from women, and young from old. Yes, a man might find something in a women’s magazine that interests him. But that doesn’t mean he’s going to subscribe to it, or buy even one issue. In fact he’ll probably never see the article he’d otherwise be interested in, because in his mind, “This isn’t for me.” It wasn’t packaged for him. News Flash: men and women are different. So it’s a tall order to craft your Facebook Page or Twitter handle to simultaneously exude the motivators for both. The Harris Interactive study “2012 Connecting and Communicating Online: State of Social Media” sheds light on the differing social behaviors and drivers. -65% of women (vs. 59% of men) stay glued to social because they don’t want to miss anything. -25% of women check social when they wake up, before they check email. Only 18% of men check social before e-mail. -95% of women surveyed belong to Facebook vs. 86% of men. -67% of women log in to Facebook once a day or more vs. 54% of men. -Conventional wisdom is Pinterest is mostly a woman-thing, right? That may be true for viewing, but not true for sharing. Men are actually more likely to share on Pinterest than women, 23% to 10%. -The sharing divide extends to YouTube. 68% of women use it mainly for consumption, as opposed to 52% of men. -Women are as likely to have a Twitter account as men, but they’re much less likely to check it often. 54% of women check it once a week compared to 2/3 of men. Obviously, there are some takeaways from this depending on your target. Women don’t want to miss out on anything, so serialized content might be a good idea, right? Promotional posts that lead to a big payoff could keep them hooked. Posts for women might be better served first thing in the morning. If sharing is your goal, maybe male-targeted content is more likely to get those desired shares. And maybe Twitter is a better place to aim your male-targeted content than Facebook. Some grocery stores started experimenting with male-only aisles. The results have been impressive. Why? Because while it’s true men were finding those same items in the store just fine before, now something has been created just for them. They have a place in the store where they belong. Each brand’s strategy and targets are going to differ. The point is…know who you’re talking to, know how they behave, know what they like, and deliver content using any number of social relationship management targeting tools that meets their expectations. If, however, you’re committed to a one-size-fits-all, “our content is for everybody” strategy (or even worse, a “this is what we want to put out and we expect everybody to love it” strategy), your content will miss the mark for more often than it hits. @mikestilesPhoto via stock.schng

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Identity Globe Trotters (Sep Edition): The Social Customer

- by Tanu Sood

Welcome to the inaugural edition of our monthly series - Identity Globe Trotters. Starting today, the last Friday of every month, we will explore regional commentary on Identity Management. We will invite guest contributors from around the world to share their opinions and experiences around Identity Management and highlight regional nuances, specific drivers, solutions and more. Today's feature is contributed by Michael Krebs, Head of Business Development at esentri consulting GmbH, a (SOA) specialized Oracle Gold Partner based in Ettlingen, Germany. In his current role, Krebs is dealing with the latest developments in Enterprise Social Networking and the Integration of Social Media within business processes. By Michael Krebs The relevance of "easy sign-on" in the age of the "Social Customer" With the growth of Social Networks, the time people spend within those closed "eco-systems" is growing year by year. With social networks looking to integrate search engines, like Facebook announced some weeks ago, their relevance will continue to grow in contrast to the more conventional search engines. This is one of the reasons why social network accounts of the users are getting more and more like a virtual fingerprint. With the growing relevance of social networks the importance of a simple way for customers to get in touch with say, customer care or contract departments, will be crucial for sales processes in critical markets. Customers want to have one single point of contact and also an easy "login-method" with no dedicated usernames, passwords or proprietary accounts. The golden rule in the future social media driven markets will be: The lower the complexity of the initial contact, the better a company can profit from social networks. If you, for example, can generate a smart way of how an existing customer can use self-service portals, the cost in providing phone support can be lowered significantly. Recruiting and Hiring of "Digital Natives" Another particular example is "social" recruiting processes. The so called "digital natives" don´t want to type in their profile facts and CV´s in proprietary systems. Why not use the actual LinkedIn profile? In German speaking region, the market in the area of professional social networks is dominated by XING, the equivalent to LinkedIn. A few weeks back, this network also opened up their interfaces for integrating social sign-ons or the usage of profile data for recruiting-purposes. In the European (and especially the German) employment market, where the number of young candidates is shrinking because of the low birth rate in the region, it will become essential to use social-media supported hiring processes to find and on-board the rare talents. In fact, you will see traditional recruiting websites integrated with social hiring to attract the best talents in the market, where the pool of potential candidates has decreased dramatically over the years. Identity Management as a key factor in the Customer Experience process To create the biggest value for customers and also future employees, companies need to connect their HCM or CRM-systems with powerful Identity management solutions. With the highly efficient Oracle (social & mobile enabling) Identity Management solution, enterprises can combine easy sign on with secure connections to the backend infrastructure. This combination enables a "one-stop" service with personalized content for customers and talents. In addition, companies can collect valuable data for the enrichment of their CRM-data. The goal is to enrich the so called "Customer Experience" via all available customer channels and contact points. Those systems have already gained importance in the B2C-markets and will gradually spread out to B2B-channels in the near future. Conclusion: Central and "Social" Identity management is key to Customer Experience Management and Talent Management For a seamless delivery of "Customer Experience Management" and a modern way of recruiting the best talent, companies need to integrate Social Sign-on capabilities with modern CX - and Talent management infrastructure. This lowers the barrier for existing and future customers or employees to get in touch with sales, support or human resources. Identity management is the technology enabler and backbone for a modern Customer Experience Infrastructure. Oracle Identity management solutions provide the opportunity to secure Social Applications and connect them with modern CX-solutions. At the end, companies benefit from "best of breed" processes and solutions for enriching customer experience without compromising security. About esentri: esentri is a provider of enterprise social networking and brings the benefits of social network communication into business environments. As one key strength, esentri uses Oracle Identity Management solutions for delivering Social and Mobile access for Oracle’s CRM- and HCM-solutions. …..End Guest Post…. With new and enhanced features optimized to secure the new digital experience, the recently announced Oracle Identity Management 11g Release 2 enables organizations to securely embrace cloud, mobile and social infrastructures and reach new user communities to help further expand and develop their businesses. Additional Resources: Oracle Identity Management 11gR2 release Oracle Identity Management website Datasheet: Mobile and Social Access (pdf) IDM at OOW: Focus on Identity Management Facebook: OracleIDM Twitter: OracleIDM We look forward to your feedback on this post and welcome your suggestions for topics to cover in Identity Globe Trotters. Last Friday, every month!

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