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• Item missing/damaged from Amazon order? Steps to quickly contact support to get replacements

  - by Gopinath

  I ordered few items from Amazon.com last week and when the package is delivered I found an item is missing. I reached out to Amazon Customer care and they resolved the issue by resending the missing item. Amazon’s customer care is awesome! They just asked me few questions regarding the order, person who accepted the delivery and without any further delay they provided details on when I’ll get the replacement item. Best part is Amazon customer care support is available through email, chat & telephone. I chose support through a chat session and resolved the issue. If you also missed an item or found a damaged item then here are the steps to be followed to get a replacement item Step 1 -  Go to amazon.com/contact Step 2 -  Click on Contact Us button available in General Support section, you may have to provide authentication details Step 3 – Contact Us screen displays your recent order. If your query is related to the displayed order then proceed go to next step otherwise select your order by clicking on Choose Different Order button Step 4 – Select the missing/damaged items from the list of items displayed from your order Step 5 – Choose the issue with your order. In case if an item is missing you may want to choose “Problem with an order”, “Missing item or parts” and “Entire item missing from shipment”. You may want to choose the options that are close to the issue you are facing with your order Step 6 – Choose how you want to support. You can choose either “E-Mail”, “Phone” or “Chat”. Based on the selected Support mode, proceed and communicate to them about the issue.  Rest assured. They will resolve your issue quickly.

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• Managing service passwords with Puppet

  - by Jeff Ferland

  I'm setting up my Bacula configuration in Puppet. One thing I want to do is ensure that each password field is different. My current thought is to hash the hostname with a secret value that would ensure each file daemon has a unique password and that password can be written to both the director configuration and the file server. I definitely don't want to use one universal password as that would permit anybody who might compromise one machine to get access to any machine through Bacula. Is there another way to do this other than using a hash function to generate the passwords? Clarification: This is NOT about user accounts for services. This is about the authentication tokens (to use another term) in the client / server files. Example snippet: Director { # define myself Name = <%= hostname $>-dir QueryFile = "/etc/bacula/scripts/query.sql" WorkingDirectory = "/var/lib/bacula" PidDirectory = "/var/run/bacula" Maximum Concurrent Jobs = 3 Password = "<%= somePasswordFunction =>" # Console password Messages = Daemon }

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• Ldap access lists users even if user has no rights...

  - by Patkos Csaba

  I am trying to set up a more complex Active Directory structure for some testing purposes. What I did so far: set up 2 windows (one 2008 and one 2003) to control the same domain set up an Organizational Unit (ou): Developers set up 2 child OUs: "one" and "two" each OU has it's admin: adminOne and adminTwo I denied all access to OU "two" by removing on the Security tab all the groups I don't want to access it. now, when I log in as adminOne and I try to click on OU "two" it says I don't have permissions to see the users and properties of "two" - this is perfect, it's what I want Here comes my problem: I do a LDAP query with the adminOne user on the "Developers" What I expect to happen: I expect to retrieve the users from Developer - One I expect to NOT be able to retrieve the users from Developers - Two What actually happens: ldap shows all the users, both from Developers - One and Developers - Two, even if the user should not have permissions to Developers - Two And now my question: is there any specific settings on Windows 2003 or 2008 Active Directory servers which allow or deny access over LDAP? I could not find any.

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• .htaccess rewrite all queries to static page

  - by user127219

  I have an account where hundreds of inbound links to their calender are showing up as 404 (they moved their site to a new platform). I would like to make a wildcard redirection of all URLs with a query to their old event calender to land on a new static page, and do the same for their webstore queries. I've tried several variations, but can't seem to get it to work. CASE 1: I need to redirect URLs like these (note the difference between "showDay" and "showWeek"): apps/calendar/showWeek?calID=5107976&year=2011&month=7&day=10 apps/calendar/showDay?calID=5107976&year=2011&month=9&day=10 To: http://domain.com/events/ CASE 2: And also URLs like these: apps/webstore/products/show/1927074 TO: http://subdomain.domain.com/ I can't seem to get the syntax right to take all of the URLS and redirect them. I'm looking for the equivalent of a wildcard like "apps/calendar/*" would give you at a command line. Any help is appreciated!

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• Powershell Foreach-Object with if statement not working - help!

  - by Dmart

  I have a batch file that takes a computer name as its argument and will install Java JRE on it remotely. Now, Im trying to run this Powershell script to repeatedly call the batch file and install Java on any system that it finds without the latest version. It seems to run error-free, but the statements inside the if code block never seem to run - even when the if conditional test evaluates to true. Can anyone look at this script and point out what I'm possibly missing? I'm using the Quest AD cmdlets, and BSOnPosh module. Thank you. get-qadcomputer -sizelimit 0 -name mypc* -searchroot 'OU=MyComputers,DC=MyDomain,DC=lcl'| test-host -property name |ForEach-Object -process { $targnm = $_.name $tststr=reg query "\\$targnm\HKLM\SOFTWARE\JavaSoft\Java Runtime Environment" /v Java6FamilyVersion if(-not ($tststr | select-string -SimpleMatch '1.6.0_20')) { $mssg="Updating to JRE 6u20 on $targnm" Out-Host $mssg Out-File -filepath c:\install_jre_log.txt -inputobject $mssg -Append cmd /c \\server\apps\java\installjreremote.cmd $targnm } else { $mssg ="JRE 6u20 found on $targnm" Out-Host $mssg Out-File -filepath c:\install_jre_log.txt -inputobject $mssg -Append } }

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• Trying to get a new user up on VPN

  - by Chris

  Caveat: I am not a sysadmin, so please forgive the n00bness of the query. We have a new user and I'm trying to get them up on VPN. We use pfsense as an IPSEC endpoint. This person is using Shrewsoft for the client. I had created an entry in pfsense for them and then edited a previous user's config file. Shrewsoft didn't import the config file very well and I had to hand edit the information. Now we are getting gateway errors. One thing I've noticed is that there is a different between the values of the preshared key stored on the firewall and the psk stored in the config file. I assume it has something to do with a hash, but I've no idea if that's the case and whether that might be what's causing the problem. Any suggestions greatly appreciated! Tangentially, is there some software used to generate these config files?

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• MySQL/Apache: Replace spaces with underscores only in certain URLs

  - by javipas

  I'm having a problem with some images I'm using on my WordPress blog. After a migration I renamed every image replacing spaces with underscores, so HIDDEN_264_4062_FOTO_IDF los MID.jpg was renamed to HIDDEN_264_4062_FOTO_IDF_los_MID.jpg But althought the trick was necessary and worked for most of the posts, some of them try to find the old image, with spaces: This is not found http://www.example.com/files/HIDDEN_264_4062_FOTO_IDF%20los%20MID.jpg and this should be the right URL http://www.example.com/files/HIDDEN_264_4062_FOTO_IDF_los_MID.jpg Careful, though, 'cause the "%20" is only shown on the browser: the text on the database shows spaces, not "%20". I'd like to know if maybe I could make a SQL query in my WordPress MySQL database that replaces spaces in .jpg files with underscores. The path of the images is always the same, so the rule should transform this: /files/HIDDEN_264_4062_FOTO_IDF los MID.jpg /files/HIDDEN_264_4062_FOTO_IDF_los_MID.jpg the "/files/HIDDEN_264_" part is always the same, but the rest varies. Is some way to perform this? Maybe a rewrite rule on Apache (our current webserver)?

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• Xnest from Mac OSX to HP UX

  - by Burbas

  Hi, I'm trying to connect to my HP/UX machine from Mac OS X using Xnest. The problem is that I can not get the keyboard to work. I can see the login-prompt, but unable to type in my username. The connection is done by: Xnest :1 -query 192.168.0.193 -geometry 1280x1024 and it gives me some errors: (EE) AIGLX error: dlopen of /usr/X11/lib/dri/swrast_dri.so failed (dlopen(/usr/X11/lib/dri/swrast_dri.so, 5): image not found) (EE) GLX: could not load software renderer (EE) XKB: Couldn't open rules file /usr/X11/share/X11/xkb/rules/base (EE) XKB: No components provided for device Virtual core keyboard Couldn't get keyboard. I hope there is someone here who might have the answer :-).

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• R12 Diagnostic Script for Purchasing Encumbrance Issues

  - by Oracle_EBS

  Do you have a Release 12 Purchasing document with an accounting encumbrance error?  Get all the relevant data in one step using the new diagnostic in DOC ID: 1483743.1 -  ‘R12: Diagnostic Script to help troubleshoot Purchasing Encumbrance Issues’.   Avoid the back and forth pinging with support for data collection.   Query the document id in My Oracle Support and add it to your Favorites using the star icon for quick access. The note includes when to use the script and how to use it.  The script will produce a user friendly html output that contains information relevant to encumbrance issues, along with some data validation checks to identify common data corruption issues on your document.  For example in this one diagnostic it will provide information on the following: Ø Cross Product Setup Ø Document Data Dump Ø Funds availability Ø Subledger accounting information Ø GL and AP Invoice Data Ø Debug and Trace This output is ideal for self service, as it provides known issues in the Data Validation section (related to the document) with links to key documentation.   Or the report can be uploaded to support when logging a Service Request. To see more about the diagnostic, attend our September 11, 2012 Webcast ‘Overview of Procurement Patching and New Tools for Issue Resolution’.  Visit Doc ID 1479718.1 to signup.  Note: This topic will not be listed as it has been just added.

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• Creating a custom view for windows log based on a "Contains {text}" rule

  - by jussinen

  I have a server running Windows Server 2008. I'm using Windows Server Auditing to check when and by which user a folder is modified to determine who is modifying it as the modifications are causing problems. I can see the log of the audit when a change is made in the System log. How do I create a Custom View that will return all events from System log where a certain text (which is the folder name) is present? The create custom view doesn't seem to have that option. I'm not sure whether it's possible via custom xml query or whether I'll need to export the system log to csv and search in Excel. John

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• How to specialize a c++ variadic template?

  - by Serge

  I'm trying to understand c++ variadic templates. I'm not much aware of the correct language to use to explain what I'd like to achieve, so it might be simpler if I provide a bit of code which illustrate what I'd like to achieve. #include <iostream> #include <string> using namespace std; template<int ...A> class TestTemplate1 { public: string getString() { return "Normal"; } }; template<int T, int ...A> string TestTemplate1<2, A...>::getString() { return "Specialized"; } template<typename ...A> class TestTemplate2 { }; int main() { TestTemplate1<1, 2, 3, 4> t1_1; TestTemplate1<1, 2> t1_2; TestTemplate1<> t1_3; TestTemplate1<2> t1_4; TestTemplate2<> t2_1; TestTemplate2<int, double> t2_2; cout << t1_1.getString() << endl; cout << t1_2.getString() << endl; cout << t1_3.getString() << endl; cout << t1_4.getString() << endl; } This throws several errors. error C2333: 'TestTemplate1<::getString' : error in function declaration; skipping function body error C2333: 'TestTemplate1<1,2,3,4::getString' : error in function declaration; skipping function body error C2333: 'TestTemplate1<1,2::getString' : error in function declaration; skipping function body error C2333: 'TestTemplate1<2::getString' : error in function declaration; skipping function body error C2977: 'TestTemplate1' : too many template arguments error C2995: 'std::string TestTemplate1::getString(void)' : function template has already been defined error C3860: template argument list following class template name must list parameters in the order used in template parameter list How can I have a specialized behavior for every TestTemplate1<2, ...> instances like t1_4?

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• SQLite DB borked when opened on a different machine

  - by pruefsumme

  Hello, I'm using SQLite to store some data. The primary database is on a NAS (Debian Lenny, 2.6.15, armv4l) since the NAS runs a script which updates the data every day. A typical "select * from tableX" looks like this: 2010-12-28|20|62.09|25170.0 2010-12-28|21|49.28|23305.7 2010-12-28|22|48.51|22051.1 2010-12-28|23|47.17|21809.9 When I copy the DB to my main computer (Mac OS X) and run the same SQL query, the output is: 2010-12-28|20|1.08115035175016e-160|25170.0 2010-12-28|21|2.39343503830763e-259|-9.25596535779558e+61 2010-12-28|22|-1.02951149572792e-86|1.90359837597183e+185 2010-12-28|23|-1.10707273937033e-234|-2.35343828462275e-185 The 3rd and 4th column have the type REAL. Interesting fact: When the numbers are integer (i.e. they end with ".0"), there is no difference between the two databases. In all other cases, the differences are ... hm ... surprising? I can't seem to find a pattern. If someone's got a clue - please share!

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• How to configure dnsmasq to forward multiple DNS servers?

  - by xiaoyi

  I'm now using public DNS over VPN to avoid some DNS pollution in China. But this come with a price that I can't take advantage of CDN. Is there a way to configure dnsmasq and let it query both DNS servers, both public one and ISP one, and return the IP with a lower metric? I knew it could be done by using server=/domain/server directive to assign a DNS server for a certain domain, but the problem is there are hundreds of them. So I have to figure out something generic. Thanks in advance.

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• Microsoft Access as a Weapon of War

  - by Damon

  A while ago (probably a decade ago, actually) I saw a report on a tracking system maintained by a U.S. Army artillery control unit.  This system was capable of maintaining a bearing on various units in the field to help avoid friendly fire.  I consider the U.S. Army to be the most technologically advanced fighting force on Earth, but to my terror I saw something on the title bar of an application displayed on a laptop behind one of the soldiers they were interviewing: Tracking.mdb Oh yes.  Microsoft Office Suite had made it onto the battlefield.  My hope is that it was just running as a front-end for a more proficient database (no offense Access people), or that the soldier was tracking something else like KP duty or fantasy football scores.  But I could also see the corporate equivalent of a pointy-haired boss walking into a cube and asking someone who had piddled with Access to build a database for HR forms.  Except this pointy-haired boss would have been a general, the cube would have been a tank, and the HR forms would have been targets that, if something went amiss, would have been hit by a 500lb artillery round. Hope that solider could write a good query :)

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• TraceTune: Improved Comment View

  - by Bill Graziano

  I wanted an easier way to identify queries I’d already looked at so I could skip them.  I’ve been entering comments for each query as I review it.  These comments typically fall into three categories: a change I made, no easy fix available or something needs to be changed on the client.  TraceTune now highlights any statement with a comment in bold.  If you hover over the statement you’ll see the most recent comment for that statement. This gives me a quick way to see what’s new and identify those queries that still need work.  This is especially helpful when I come back to a server after weeks or months away.  These comments help jar my memory and remind me what I’ve worked on. I made the font slightly smaller in some of the tables.  It’s still readable but I’m able to get more of a SQL statement on the screen.  I also got to re-experience the pain of Internet Explorer, Chrome and FireFox all displaying text (and pop-up text) slightly different. Seeing the comments on a trace has been a big help to me.  I often do a round of tuning and then don’t come back to a server until months later.  Having the comments available helps me get back up to speed quickly.

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• What relational database system should I learn? [closed]

  - by acidzombie24

  At the moment i know sqlite (my favorite), mysql (its ok, i get annoyed) and i do not want to learn ms/t sql (it only allows one nullable row if the column is unique). I am thinking about learning a new database system. My requirements for it is Must allow multiple connections at once (read and write) All or data i choose must be ACID compliant Performance should be good. I have a 17gb table in one project. It should perform well on read and transactional writes. With mysql it took hours to restore it and there were no foreign keys on that specific table. It only finished in a workday because i found a suggestion to adjust a setting which i think was key-buffer. And it still took hours Unique columns that allow more then one row to be null. I shouldn't have to say it but dammit MS. Allows one to make ongoing backups. Something like 'binary logs'. Some relatively small amounts of data i can grab and apply it to my local db to have it in sync with the one on the server. Table joins. I rather not write a bunch of queries to simulate a join What I would like but is not required Foreign keys. This may be a requirement later Open sourced Fair tool support. So i can measure queries, easily backup/restore, etc .NET and C (or C++) interface. (I seen one that uses raw tcp with JSON which was okish) Good subquery support. Once i was working with an older version of mysql (i believe <5.1 but it could have been 5.1) and i had to write many queries to do one query because it couldn't do subqueries. Or maybe it couldnt do it efficiently and died bc of memory limitations with a huge dataset. What db system should i learn?

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• Skillset improvement in coming new year

  - by exiter2000

  Here is a little background information. I have been working for Java 10 years. The product I am working on went to live about 3 years ago. Now, the product is getting stable. After all the post-product drama, I gained a lot of knowledge about Oracle & SQL. People(mainly management) were desperated enough to give me deep oracle-related task over DBAs. I admit I considered becoming DBA but eventually decided to remain as a programmer. DBAs & Management are demanding all the DB & Query related task back to DBA, which makes me a bit sad. In short, I anticipate a lot of time next year. What would you do to improve your skillset?? I am thinking to upgrade my Java version(Not from experience though, we are using JDK1.5) to 1.6 getting certificate. Any good idea from fellow developers?? -----------Edit --------------------- How about data modeling for application? Do you guys think it is developer role??

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• How to tackle an experienced C# Programmer?

  - by nandu.com

  I am a noob in c# and asp.net developing. I have spent 6 months in design and another 6 in sql and asp.net programming. I just know the basics of asp.net and C#. I was programming as per the instruction of my tech leads and all good things changed in a day. :( All my tech leads (2+ experienced) left the company complaining about salary. And instead of those, company has recruited a 5+ experienced programmer cum tech lead (who is very strict), he is expecting me to code anything he says. Previous seniors of me, would say 'use ajax for this, use query for this instead of coding' and so on. I will do it exactly. I am not experienced enough to perform it myself. Now I am in a dilemma. I want to stay in the company and learn some more, but this new tech lead is expecting me to learn everything myself (he is telling me to learn jquery, javascript menus, session and chart in .Net, and so on and do things myself without asking him anything...I mean anything) :(((( PLease suggest to me some good tips to handle him. I think all programmers world wide would have faced a similar problem atleast once in the big programming life. So please..help .. 911

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• Working with the ADF DVT Map Component

  - by Shay Shmeltzer

  The map component provided by the ADF Faces DVT set of components is one that we are always ending up using in key demos - simply because it is so nice looking, but also because it is quite simple to use. So in case you need to show some geographical data, or if you just want to impress your manager, here is a little video that shows you how to create two types of maps. The first one is a color themed map - where you show different states with different colors based on the value of some data point there. The other is a point theme - basically showing specific locations on the map. For both cases I'm using the Oracle provided mapviewer instance at http://elocation.oracle.com/mapviewer. You can find more information about using the map component in the Web User Interface Developer's Guide here and in the tag doc and components demo. For the first map the query I'm using (on the HR demo schema in the Oracle DB) is: SELECT     COUNT(EMPLOYEES.EMPLOYEE_ID) , Department_name , STATE_PROVINCE FROM     EMPLOYEES,     DEPARTMENTS,     LOCATIONS WHERE employees.department_id=departments.department_idand Departments.location_id=locations.location_idGROUP BY Department_name,    LOCATIONS.STATE_PROVINCE

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• Virtual hosts and subdomains, need configuring on live, not on dev

  - by rix

  I have a query about subdomains and virtual hosts. On my dev server, I ca nset up a new virtual hosts and point it to a subdomain, ie: newdomain.mydevserver.com All is fine and I can access 'newdomain/mydevserver/com' I can also do 'host newdomain.mydevserver.com' However, when I do the same with my main server I get the server couldn't be contacted error - I'm guessing that's because i need a cname or a record for the DNS. My question is, why does it seem that i can create subdomains on my dev but not on my live server? Help appreciated, many thanks!

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• MongoDB: Replicate data in documents vs. “join”

  - by JavierCane

  Disclaimer: This is a question derived from this one. What do you think about the following example of use case? I have a table containing orders. These orders has a lot of related information needed by my current queries (think about the products; the buyer information; the region, country and state of the sale point; and so on) In order to think with a de-normalized approach, I don't have to put identifiers of these related items in my main orders collection. Instead, I have to repeat all the information for each order (ie: I will repeat the buyer's name, surname, etc. for each of its orders). Assuming the previous premise, I'm committing to maintain all the data related to an order without a lot of updates (because if I modify the buyer's name, I'll have to iterate through all orders updating the ones made by the same buyer, and as MongoDB blocks at a document level on updates, I would be blocking the entire order at the update moment). I'll have to replicate all the products' related data? (ie: category, maker and optional attributes like color, size…) What if a new feature is requested and I've to make a lot of queries with the products "as the entry point of the query"? (ie: reports showing the products' sales performance grouping by region, country, or whatever) Is it fair enough to apply the $unwind operation to my orders original collection? (What about the performance?) I should have to do another collection with these queries in mind and replicate again all the products' information (and their orders)? Wouldn't be better to store a product_id in the original orders collection in order to be more tolerable to requirements change? (What about emulating JOINs?) The optimal approach would be a mixed solution with a RDBMS system like MySQL in order to retrieve the complete data? I mean: store products, users, and location identifiers in the orders collection and have queries in MySQL like getAllUsersDataByIds in which I would perform a SELECT * FROM users WHERE user_id IN ( :identifiers_retrieved_from_the_mongodb_query )

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• Lotus Notes: Searching email by fields

  - by themel

  I'm using Lotus Notes 8.5.2 in a large corporate deployment. I'm trying to figure out how to search my email in a structured manner, e.g. by specifying criteria on fields. The help seems to suggest that I can use fields in square brackets and a list of operators, e.g. to find all mail where the From field contains John, I'd search for /[From] CONTAINS John However, I can't get this to work - any operator style query I've tried returns zero documents. "Web-style" queries (e.g. typing John into the search dialog) work, but I'd really prefer a way that would let me search more precisely. Potential issues: I'm assuming that the field names can be taken from the list of things I see when I open a mail and look at its Document Properties. Full text indexing is turned off for my mailbox, and all my attempts to create my own have failed. Does anyone have better information on searching by from/date/subject conditions in Notes?

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• OSB, Service Callouts and OQL

  - by Sabha

  Oracle Fusion Middleware customers use Oracle Service Bus (OSB) for virtualizing Service endpoints and implementing stateless service orchestrations. Behind the performance and speed of OSB, there are a couple of key design implementations that can affect application performance and behavior under heavy load. One of the heavily used feature in OSB is the Service Callout pipeline action for message enrichment and invoking multiple services as part of one single orchestration. Overuse of this feature, without understanding its internal implementation, can lead to serious problems. This series will delve into OSB internals, the problem associated with usage of Service Callout under high loads, diagnosing it via thread dump and heap dump analysis using tools like ThreadLogic and OQL (Object Query Language) and resolving it. The first section in the series will mainly cover the threading model used internally by OSB for implementing Route Vs. Service Callouts. The second section of the "OSB, Service Callouts and OQL" blog posting will delve into thread dump analysis of OSB server and detecting threading issues relating to Service Callout and using Heap Dump and OQL to identify the related Proxies and Business services involved. The final section of the series will focus on the corrective action to avoid Service Callout related OSB serer hangs. Before we dive into the solution, we need to briefly discus about Work Managers in WLS. Please refer to the blog posting for more details.

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• Trying to get a new user up on pfSense IPSec VPN; Config file import failed, now getting gateway err

  - by Chris

  Caveat: I am not a sysadmin, so please forgive the n00bness of the query. We have a new user and I'm trying to get them up on VPN. We use pfsense as an IPSEC endpoint. This person is using Shrewsoft for the client. I had created an entry in pfsense for them and then edited a previous user's config file. Shrewsoft didn't import the config file very well and I had to hand edit the information. Now we are getting gateway errors. One thing I've noticed is that there is a different between the values of the preshared key stored on the firewall and the psk stored in the config file. I assume it has something to do with a hash, but I've no idea if that's the case and whether that might be what's causing the problem. Any suggestions greatly appreciated! Tangentially, is there some software used to generate these config files?

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• Log incoming requests on Ubuntu (ports 80, 443)

  - by Maxim Eliseev

  We have Tomcat running on Ubuntu server. It runs a web service, open to the internet. Sometimes it has a sudden spike of traffic and goes down. There is nothing unusual in Tomcat access logs. I guess it is because some of the requests are so 'heavy' that they never finish and hence are not recorded to Tomcat access logs. Is there a way to configure Ubuntu to log incoming requests in the following format (below)? Date, Time, URL (with query string params), IP address (of client) There should be one line per request. Each request should be logged before it is executed. Only incoming requests to ports 80 and 443 should be logged.

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