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• Dell XPS 710 - Boot Device Not Available

  - by WilliamKF

  Recently I was gifted a Dell XPS 710 tower running WinXP SP3. It was running fine until today when I restarted and received a blue screen and the error "unmountable boot volume". In order to fix this issue I've attempted to boot from the Windows XP CD and run chkdsk. However when I attempt to boot from the CD drive I get a "Boot Device not Available" error. Next I made a bootable USB flash drive, but receive the same error as the CD drive. The BIOS recognizes the CD and flash drives, and they appear in the boot device list, but neither will boot. I've attempted to resolve this by re-arranging the boot order in the BIOS and switching IDE channels/setting jumpers on the drives themselves, to no effect. I cannot move the hard drive to another machine because the XPS is the only one that supports SATA drives.

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• What caused Cyclic Redundancy Check error on my BitLocker-enabled external hard drive and how to fix it?

  - by Forgiver

  I have an external hard drive that is connected to my computer (Windows 7 Ultimate 64 bit) via a USB port. BitLocker has been activated on the hard drive to protect the data. Yesterday I started downloading a huge data from the internet but now it failed to complete because of CRC error. I tried to repair it with chkdsk f:/r where f is the drive letter of that hard drive. There are many messages reporting "unreadable" as follows: What caused Cyclic Redundancy Check error on my BitLocker-enabled external hard drive and how to fix it?

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• Dual HDD dual boot Win7/Win7 hibernate corrupts partitions?

  - by Ivan Zlatev

  I have two SSDs in my laptop. Both have 2 partitions each one with Windows 7 64bit and another one with OEM stuff on it (SYSTEM_DRV). I use the BIOS boot menu to boot between the drives. I have removed the drive letters so that no partitions of drive 1 are mapped in windows 2 on drive 2 and wise-versa. What I have observered however is that when I hibernate windows 1, boot windows 2 do some work and shutdown then resume windows 1 - the windows 2 partition will get corrupt quite often. Just happened actually - it is shown as "RAW" in the Disk manager instead of NTFS and windows will blue screen at boot. Alternatively I've seen cases where chkdsk will run and will wipe out all security descriptors making the partition completly unbootable. Why am I seeing these corruptions and what can I do to prevent them?

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• DDRescue on Windows or another options like DDRescue for Windows

  - by Frank Thornton

  I have a drive with failed sectors ect... I can't image it with Acronis as it hangs. I can't with Knoppiz it hangs. CHKDSK hangs. I want to use DDRescure but I don't have any Linux boxes running at the moment. I could do is in a VM but that seems like it would be slow and problematic? Are there any ways I can data recovery this disk from my Windows machine or is there an ideal way to work with DDRescue on Windows?

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• How can I fix an inconsistent NTFS file system without Windows?

  - by Demetri

  I have a Dell laptop that came with Windows from the factory. Since then, I have installed Linux and replaced the hard drive with an SSD. The NTFS partition is inconsistent (a result of bad sectors on the HDD) and needs to be fixed, but I cannot boot into Windows to run chkdsk. How do I fix this problem? Until I do, I cannot move my NTFS partition to expand space on my root filesystem, which is critically low. EDIT: All of my partitions were cloned from my dying HDD to my SSD via Clonezilla. There are no bad sectors on the SSD, but the NTFS partition is still in an inconsistent state.

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• Run disk error check on NTFS file?

  - by paulius_l

  I have a feeling that my system hard drive is dying. Benchmark kind of enforces it. Here is the benchmark of my system hard drive during low system activity: And here is the benchmark of backup drive: Furthermore, there are some files which I just can't touch because I get CRC errors and the hard drive activity spikes to 100% with operating speeds less than 1 MB/s while working with such files. I haven't yet tried swapping SATA cable as I have read this might cause the problems. Anyway, I would like to run some tests on specific clustsers where those files I am interested in are stored. I don't want to do the full chkdsk because it takes a very long time. I would like to either find the utility which executes the disk check directly on the clusters where the file belongs or a couple utilities where one tells me the cluster locations and another can check just those locations. How do I check and possibly fix disk errors where the files I am interested in are stored? Edit: S.M.A.R.T. info:

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• Folders disappear every timeWindows XP starts up

  - by Reebz

  Whenever my Windows XP machine starts up, subfolders disappear from the first top-level folder, listed alphabetically (eg. from "C:\AA Backups"). The first time it happened I suspected user error (such as an unintentional delete or copy). But I then found it happens on every start-up, sometimes affecting huge numbers of files. Renaming the affected folder (eg to "ZZ Backups") just means that a different folder is affected the next time. Avast found no virus or malware that would seem to be responsible. The missing files are not visible to an undelete utility such as NTFSUndelete. Running "chkdsk/f" found no problems and did not fix the problem. File permissions also appear corrupted - a few files which should be accessible are missing "read" permission. What's happened to this machine?? Any ideas or reports of similar experiences would be most welcome.

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• Trouble with backup on SBS2008

  - by MemLeak

  We have an SBS2008 installation, which has a backup task. It creates a backup twice a day onto external storage. This worked for a long time. But the backup can't be performed now. The last valid backup was before some Exchange updates, SBS Update Rollup 8 and SharePoint updates were installed. The only error in Event Logs is for VSS (the Volume Shadow Service), which I only have in German. Things I've done: restart the server chkdsk /r /f for all volumes restart the VSS service googling manual backup Nothing's helped. How can I set up the backup again?

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• A raw dump from a corrupted large file

  - by Masoud M.

  I have a large .rar file inside partion D (Windows7/NTFS). It's corrupted due to bad sector (I think) and when I copy it to another place (External-HDD) the system freezes after 88% of progress. I even tried to copy it with my Ubuntu and same problem occurred. Also I tried chkdsk and it dosen't fix it. I think my last chance is dump that file with a tool which ignores bad sectors and create a raw copy of it. Then I will repair the file with rar tools. But I can not found a tool to raw dump a specific file. (In linux there is dd tool but it dumps all partition and I can not use it) So, Is somebody know a tool to do a raw dump from a file?

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• Explorer.exe - No such interface supported and other issues

  - by tom

  The problem started when I uninstalled my ATI graphics driver and i used a driver cleaner. After i restarted win7 and it got to POST the screen just went completely blank. So i Used system restore from the repair menu to get back on. I found out that if I ran chkdsk the display just goes black after restart on startup and i have to use system restore to get back on windows7 not sure why this is. When i right click desktop and choose 'Screen Resolution' it says No such interface supported. Also when I click items such as device manager in the windows explorer it does not do anything. I have tried re-registering the DLLS but that did not do anything.

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• Exchange Server 2003 Drive Error

  - by Saif Khan

  My exchange box went offline this AM. The logs show The device, \Device\Harddisk1, has a bad block. I tried running chkdsk D: /x /r but that didn't help either. I went to the Exchange Manager and tried to move the .stm file from D: to C: but got Exchange System Manager The database files in this store are corrupted. ID no: c104173b Exchange System Manager What else is there to try just to get this online for a few hours until I can get onsite to change the drive. This is a Windows Server 2003 server.

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• Windows Explorer not responding

  - by William Barnes

  I am running W7 64bit on an AMD Quad 1.8Ghz processor. I have a 500GB system drive and added a 1TB drive. Windows Explorer does it's "not responding" thing regularly. I read the other posts and ran SCANNOW and it came back clean. I also ran AUTORUNS and disabled everything that was not windows related. No luck. I booted in safe mode and it appears that explorer works, but I don't know why. I did read a post awhile back that it could be a Service program that makes explorer not respond. I forgot to bookmark the site and don't remember how to turn off the SP's without crashing the entire system. Any help or suggestions will be appreciated. I have also run CHKDSK on all drives, and there were no errors found. EDIT: It has been in for about 2 years and the problem started about 4 or 5 months ago.

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• Windows XP computer reboots at start

  - by Jonas

  I have trouble with a Windows XP computer. After Windows is started and I can see the desktop background (sometimes I can use the system a few seconds), then the system is rebooted before I can do anything. I have used a Windows XP CD and runned chkdsk /r from the repair console. But it didn't help. I have also tried booting in "safe mode" but it didn't help. The C:\Windows\Minidump directory is empty. What can I do to solve this? UPDATE: I have now placed the harddrive in another computer and I have access to all data. Except from copying all data, is there anything I can make with the system so I can boot from the harddrive again? Is it "safe" to install windows on the same disk and directory - so I can access the data but not run the applications?

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• External Hard Disk's secter could not be read ?

  - by mgpyone

  I've an 500 GB Seagate External Hard Disk (NTFS) . Currently, I can't open it at Windows. Thus, I've tired with chkdsk command .. but still it stopped and can't continue checking disk.. Also I've tired with fsck on Mac . Then, it shows me the Error .. /Volumes/<HD Name>/ is not a character device CONTINUE? yes /Volumes/<HD Name>/ (NO WRITE) CANNOT READ: BLK 16 CONTINUE? yes THE FOLLOWING DISK SECTORS COULD NOT BE READ: 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31, ioctl (GCINFO): Inappropriate ioctl for device fsck: /Volumes/<HD Name>/: can't read disk label The volume I've used is around 300 GB , Thus, it's hard to back up and format again . Thus, any helpful suggestions and solutions will be appreciated pretty well.

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• Issue with corrupt 1tb volume: can we rescue SQL databases?

  - by Barrie Ashmore

  We have an instance where some how a 1tb volume has become corrupted. There are Event ID 55 errors in the system event viewer. When running chkdsk, it gets to 47% verifying indexes and returns to the command prompt. If we are unable to rescue the data on the drive then we have a full backup of the databases from some time ago. The logfiles of which are on a different volume which is intact. Would it be viable to restore the databases and somehow replay the log files? I have seen articles about replaying logfiles from a logfile backup (.trn), however we have the actual logfiles (.ldf) Any help would be appreciated.

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• My Windows 7 computer won't boot up and a BSOD keeps coming up; how do I solve it?

  - by opj

  Whenever I boot my Windows 7 computer, I get a blue screen of death with the following details: A problem has been detected and windows has been shut down to prevent damage to your computer. If this is the first time you've seen this stop error screen, restart you computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer. Technical Information: * STOP: 0x0000007B (0xFFFFF880009A98E8,0xFFFFFFFFC000000D,0x0000000000000000,0x0000000000000000) What does this mean, and how can I fix it so I can boot my machine once again?

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• How to recover the data from the crashed (external) hard disk drive (NTFS)?

  - by shveerab

  The 300 GB harddisk has 2 partitions,90 GB and 200 GB! I can see the drives in windows(XP) but unable to access them, the file system is shown as RAW, 0 used space and 0 free space!..chkdsk returns the error "unable to determine volume version and date. chkddsk aborted." Is the MBR corrupt? How do I restore it? TestDisk tool isn't recognizing the partitions and says invalid entry for heads/cylinder, 15 and should be 255 and suggests to change it..Should I go ahead and change it? Please advise!

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• Windows + Jolicloud crash!

  - by SystmHck

  My girlfriend's Acer Aspire One netbook just crashed running Windows XP. It crashes at the boot process, displays the blue screen for a second and then reboots. I also installed Jolicloud through Jolicloud Express but I am not able to boot it either. I suspect it's a virus... When running a Ubuntu live session from a pendrive it seems like the Acer partition is corrupted. In a partition program it says to run chkdsk in Windows to fix it. I have used Ubuntu for a while but I am not an expert so I wanted to ask: How do I restore my NTFS damaged partition?

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• Cannot delete folder - Content seems to be nested recursively

  - by RikuXan

  I cannot delete a folder located on my hard disk by any means. I don't quite know how it was created, all I know is, that it is a pretty deep structure of folders (too deep to delete it at once, since Windows restriction path name too long), but the problem in the end is, that I can't "pull out" the inner folders, because they don't seem to be folders anymore (Context menu lacks things like "Properties", "Cut", "Copy", "Delete" etc.) Here a picture of how a right click looks like on one of these "folders": As you can see, the current folder is in very deep, but that is not the problem, rather the one I left-clicked on. Has anyone any advice on how to get rid of these? I tried a chkdsk, said no errors. I also tried deleting those folder via a VMWare Ubuntu, to no success. I also tried a batch file from a volunteer at MS boards, that should automatically de-nest such folders, but I guess mine is a special case, since the tool only created more such folders.

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• How to fix a folder content glitch in a FAT32 filesystem?

  - by kagali-san

  at my 450gb fat32 partition, a directory has a wrong content after improper usb drive disconnect; was: /files (total 250gb) /files/folder/ /files/folder2/ /files/somethn.gs Now: /files/weir?d?name, 5 mb Windows and Linux are saying that most (400 of 450gb) disk space is occupied, but sum of all files/dirs is about 130gb, so it seems that files are still there?. No write attempts since discovery; Rejected tools/methods: chkdsk(Windows7): checking completed, but no changes. fsck.vfat: attempted to ruin drive even more (there is a lot of LFN and unicode names). EasyRecovery. Didn't see the target folder (maybe wrong scan options? tried best match, but not raw scan - it would take days since the drive is usb 5200 rpm..).

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• random hard disk errors

  - by AugB

  For the past 2 years or so (4 year old custom build) I've been getting random moments where everything stops responding (or takes a very long time to respond) followed by I/O and hdd not detected errors on restart. To fix it, all I usually need to do is unplug my SATA cables from the hdd and mobo and plug them back in again and the problem disappears, at least for a little while (it ranges anywhere from a day to a few months time). Sometimes even a startup repair does the job. I've done multiple reformats and have also ran chkdsk more times than I can remember and both do not seem to help in the long run. Both the drives seem to be exhibiting the same problem. Have both my hdds been "dying" for the past couple of years, even though they are fully functional besides these occasional hiccups? Does the issue lie elsewhere? All feedback is appreciated. System specs: Biostar Tpower i45 mobo 2x WD Caviar 640GB hdds Zalman 750w psu Radeon 5870 gpu 2x2gb Gskill DDR2 ram Win7 64

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• Reading S.M.A.R.T. statistics on an ESXi?

  - by leeand00

  Is it possible to read S.M.A.R.T. statistics on harddrive in an VMWare ESXi? When I did a backup last night I received an error message that didn't really seem to indicate if the error came from the local drive I was backing up to, or the remote ESXi Virtual Machine's E:\ drive I was backing up from caused the error. When this happened I ran chkdsk on the local drive and on the remote virtual drive. It seems like it worked, I'm no longer getting the error, but if it is something serious, I'd like to know about it before the drive fails. I've already hooked up the backup drive to my system so I can read the the S.M.A.R.T. statistics, but I have no idea how one could do this on a ESXi.

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• “BAD” partition showing up in Partition Manager

  - by Quintin Par

  I tried to partition my primary hard disk (NTFS partitions) with qtparted and got stuck in the process. Consequently I had to kill the process and exit my knoppix live CD boot up. Even though I was expecting XP to get corrupted, it booted fine and showed up all the drives accessible. But when I opened this with partition manager 8, it shows up as “BAD”. I ran chkdsk /f without any success. My objective with qparted and partition magic was to resize my existing partitions and add some space to c: How do I fix this problem and resize my partitions? Edit: Here's how my primary drive as per Windows is:

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• Harddrive speed drops a lot!

  - by AZ

  The hard drive is used to do BT with uTorrent. Recently uTorrent began to report there is a "I/O Device error", then I use HD Tune to test it, it turns out the transfer rate is only 16 MB/sec. At the same time, I have a similar hard drive tested, it rates as 120 MB/sec. They are both 7200rpm desktop hard drives. I used chkdsk to fix it but the rate didn't change. Is this a symptom of hard drive failure? Should I backup the content on the disk ASAP or is there any other tool can fix it or diagnosis it?`

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• I can't finish installation of 12.10 on Windows 8

  - by Janna Zhou

  When I followed the instruction to install Ubuntu 12.10 with wubi, the come out window ask me to reboot the computer to finish the installation. I followed the instruction and stopped with the message I have left below. Could you please tell me how to finish installation? I'm worried if I follow the instruction below to remove_hiberfile in Windows it would result in a failure to boot my Window 8 system: Completing the Ubuntu installation. For more installation boot options, press 'ESC'now... 0 Busy Box v1.19.3 (Ubuntu 1:1.19.3-7ubuntu1) built-in shell (ash) Enter 'help' for a list of built-in commands. (initramfs) windows is hibernated, refused to mount. Failed to mount '/dev/sda2/: Operation not permitted the NTFS partition is hibernated. Please resume and shutdown Windows properly, or mount the volume read-only with the 'ro' mount option, or mount the volume read-write with the 'remove_hiberfile' mount option. For example type on the command line: mount -t ntsfs-3g -0 remove_hiberfile/dev/sda2/isodevice mount:mounting/dev/sda2 on /isodevice failed: No such device Could not find the ISO/ubuntu/install/installation.iso This could also happen if the file system is not clean because of an operating system crash, an interrupted boot process, an improper shutdown, or unplugging of a removable device without first unmounting or ejecting it. To fix this, simply reboot into windows, let it fully start, log in, run 'chkdsk/r', then gracefully shut down and reboot back into Windows. After this you should be able to reboot again and resume the installation.

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