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  • Assembly load and execute issue

    - by Jean Carlos Suárez Marranzini
    I'm trying to develop Assembly code allowing me to load and execute(by input of the user) 2 other Assembly .EXE programs. I'm having two problems: -I don't seem to be able to assign the pathname to a valid register(Or maybe incorrect syntax) -I need to be able to execute the other program after the first one (could be either) started its execution. This is what I have so far: mov ax,cs ; moving code segment to data segment mov ds,ax mov ah,1h ; here I read from keyboard int 21h mov dl,al cmp al,'1' ; if 1 jump to LOADRUN1 JE LOADRUN1 popf cmp al,'2' ; if 1 jump to LOADRUN2 JE LOADRUN2 popf LOADRUN1: MOV AH,4BH MOV AL,00 LEA DX,[PROGNAME1] ; Not sure if it works INT 21H LOADRUN2: MOV AH,4BH MOV AL,00 LEA DX,[PROGNAME2] ; Not sure if it works INT 21H ; Here I define the bytes containing the pathnames PROGNAME1 db 'C:\Users\Usuario\NASM\Adding.exe',0 PROGNAME2 db 'C:\Users\Usuario\NASM\Substracting.exe',0 I just don't know how start another program by input in the 'parent' program, after one is already executing. Thanks in advance for your help! Any additional information I'll be more than happy to provide. -I'm using NASM 16 bits, Windows 7 32 bits.

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  • SaaS Customer Service Matters

    - by charles.knapp
    You probably know that Oracle CRM On Demand goes beyond contact and transaction tracking by providing valuable real-time insights. Do you know that Oracle CRM On Demand also delivers valuable service to our customers? Don't take my word for it. "Prior to Oracle CRM On Demand, we were too busy looking in the rear view mirror on our sales activities and needed a forward-looking tool to maximize sales and coaching opportunities," said Christian Doelle, Vice President Sales & Marketing, MonierLifetile. "After evaluating other organization's solutions, we found Oracle as the most proven with the real-time reporting and detailed reviews of sales opportunities that helped us to address our blind spots. Additionally, we have found throughout our implementation phase that Oracle's commitment to customer attention and service is incomparable." Learn more here about MonierLifetile's experience with Oracle CRM On Demand.

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  • CRM Magazine: Customer-Facing Life Sciences CRM

    - by charles.knapp
    "The Life Sciences Edition, Lye says, is unique in that to-date pharma software has been inward facing. The Oracle pharma solution, however, is a tool that can be used internally for salespeople to assess their effectiveness, but it can also be used in interacting with a physician or whoever the "customer" might be. The solution captures signatures digitally and provides tools for rapid presentation creation. "That's something I have never heard of before in terms of having the CRM product for the customer view as well as the employee view," Leary says. "When it comes to the area of pharma sales, [sales people] don't have a lot of time in front of doctors .... so this is a way to spend less time in front of the doctor and still be able to get the information and the sentiment and the story across." Read more here about Oracle CRM On Demand, Life Sciences Edition.

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  • Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences

    - by Charles Knapp
    Eighty nine percent of consumers quit a brand after one bad experience. With the high cost of acquiring new customers, what can brand leaders do? At the Loyalty World Conference this week in London, global business leaders such as the co-founder of Ben & Jerry’s shared the latest in how to retain customers and boost advocacy. Melissa Boxer and Sundar Swaminathan of Oracle shared that by taking an outside-in approach, you can deliver a differentiated, loyalty-building experience throughout the customer lifecycle, from researching and selecting through to using and recommending. To transform customer experiences, you need to integrate your brand’s social, marketing, and loyalty functions from the commonplace silos. Three key strategies: Know more and understand, unifying and capturing insights across touch points to better understand who to serve, how to serve, and when to serve.  Connect and engage across social and traditional channels, empowering a relationship ecosystem between social communities, customers, and employees. Make the personalized experience easy and rewarding. Visit us on twitter.com/oraclecrm to learn more useful highlights from the #lwconf conference.

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  • Concrete examples of Python's "only one way to do it" maxim

    - by Charles Roper
    I am learning Python and am intrigued by the following point in PEP 20 The Zen of Python: There should be one-- and preferably only one --obvious way to do it. Although that way may not be obvious at first unless you're Dutch. Could anyone offer any concrete examples of this maxim? I am particularly interested in the contrast to other languages such as Ruby. Part of the Ruby design philosophy (originating with Perl, I think?) is that multiple ways of doing it is A Good Thing. Can anyone offer some examples showing the pros and cons of each approach. Note, I'm not after an answer to which is better (which is probably too subjective to ever be answered), but rather an unbiased comparison of the two styles.

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  • My Take on Hadoop World 2011

    - by Jean-Pierre Dijcks
    I’m sure some of you have read pieces about Hadoop World and I did see some headlines which were somewhat, shall we say, interesting? I thought the keynote by Larry Feinsmith of JP Morgan Chase & Co was one of the highlights of the conference for me. The reason was very simple, he addressed some real use cases outside of internet and ad platforms. The following are my notes, since the keynote was recorded I presume you can go and look at Hadoopworld.com at some point… On the use cases that were mentioned: ETL – how can I do complex data transformation at scale Doing Basel III liquidity analysis Private banking – transaction filtering to feed [relational] data marts Common Data Platform – a place to keep data that is (or will be) valuable some day, to someone, somewhere 360 Degree view of customers – become pro-active and look at events across lines of business. For example make sure the mortgage folks know about direct deposits being stopped into an account and ensure the bank is pro-active to service the customer Treasury and Security – Global Payment Hub [I think this is really consolidation of data to cross reference activity across business and geographies] Data Mining Bypass data engineering [I interpret this as running a lot of a large data set rather than on samples] Fraud prevention – work on event triggers, say a number of failed log-ins to the website. When they occur grab web logs, firewall logs and rules and start to figure out who is trying to log in. Is this me, who forget his password, or is it someone in some other country trying to guess passwords Trade quality analysis – do a batch analysis or all trades done and run them through an analysis or comparison pipeline One of the key requests – if you can say it like that – was for vendors and entrepreneurs to make sure that new tools work with existing tools. JPMC has a large footprint of BI Tools and Big Data reporting and tools should work with those tools, rather than be separate. Security and Entitlement – how to protect data within a large cluster from unwanted snooping was another topic that came up. I thought his Elephant ears graph was interesting (couldn’t actually read the points on it, but the concept certainly made some sense) and it was interesting – when asked to show hands – how the audience did not (!) think that RDBMS and Hadoop technology would overlap completely within a few years. Another interesting session was the session from Disney discussing how Disney is building a DaaS (Data as a Service) platform and how Hadoop processing capabilities are mixed with Database technologies. I thought this one of the best sessions I have seen in a long time. It discussed real use case, where problems existed, how they were solved and how Disney planned some of it. The planning focused on three things/phases: Determine the Strategy – Design a platform and evangelize this within the organization Focus on the people – Hire key people, grow and train the staff (and do not overload what you have with new things on top of their day-to-day job), leverage a partner with experience Work on Execution of the strategy – Implement the platform Hadoop next to the other technologies and work toward the DaaS platform This kind of fitted with some of the Linked-In comments, best summarized in “Think Platform – Think Hadoop”. In other words [my interpretation], step back and engineer a platform (like DaaS in the Disney example), then layer the rest of the solutions on top of this platform. One general observation, I got the impression that we have knowledge gaps left and right. On the one hand are people looking for more information and details on the Hadoop tools and languages. On the other I got the impression that the capabilities of today’s relational databases are underestimated. Mostly in terms of data volumes and parallel processing capabilities or things like commodity hardware scale-out models. All in all I liked this conference, it was great to chat with a wide range of people on Oracle big data, on big data, on use cases and all sorts of other stuff. Just hope they get a set of bigger rooms next time… and yes, I hope I’m going to be back next year!

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  • Live from ODTUG - Big Data and SQL session #2

    - by Jean-Pierre Dijcks
    Sitting in Dominic Delmolino's session at ODTUG (KScope 12). If the session count at conferences is any indication then we will see more and more people start to deploy MapReduce in the database. And yes, that would be with SQL and PL/SQL first and foremost. Both Dominic and our own Bryn Llewellyn are doing MapReduce in the database presentations.  Since I have seen both, I would advice people to first look through Dominic's session to get a good grasp on what mappers do and what reducers do, then dive into Bryn's for a bunch of PL/SQL example. The thing I like about Dominic's is the last slide (a recursive WITH statement) to do this in SQL... Now I am hoping that next year we will see tools vendors show off how they work with Hadoop and MapReduce (at least talking about the concepts!!).

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  • How to stop Thunar being default file browser

    - by Charles Kane
    On a relatively new 11.04 installation Thunar has become the default file browser simply by using it! Whilst I can open Nautilus easily enough, I'd rather it remained as the default, especially when I choose to view files in dual pane. The only action that I can pinpoint that might have given over my files and folders to Thunar is making Nautilus into Nautilus-Elementary (oh and Unity carked it so I reverted rather unwillingly to Classic, glad I did it is so much more stable and this is my production machine and Unity acts as if it is early alpha as far as I can tell!)

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  • How Are Businesses Advancing with the Experience Revolution?

    - by Charles Knapp
    Businesses worldwide are operating in a new era. Customers are taking charge of their relationships with brands, and the customer experience has become the most important differentiator and driver of business value. Where is the experience heading? And how can businesses take advantage of the customer experience revolution? Find out from the experts at a one-of-a-kind event: the Oracle Customer Experience Summit at Oracle OpenWorld, San Francisco, October 3-5. Our featured speakers are global visionaries including Seth Godin, George Kembel from the Stanford d:School, Bruce Temkin, Kerry Bodine and Paul Hagen from Forrester, and Gene Alvarez from Gartner. Featured industry leaders will include speakers from Athene Group, Bazaarvoice, Comcast, Consortium of Service Innovation, Haworth, Intuit, KPN, Marriott, Nikon, Quicksilver, Royal Caribbean, SapientNitro, Southwest, Stryker, Stuart Concannon, and Twilio. Featured speakers from Oracle will include Oracle President Mark Hurd, Anthony Lye, David Vap, Brian Curran, John Kembel, and Matthew Banks. So, please join us at the Customer Experience Summit at the Oracle OpenWorld Conference.

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  • Microsoft and the open source community

    - by Charles Young
    For the last decade, I have repeatedly, in my imitable Microsoft fan boy style, offered an alternative view to commonly held beliefs about Microsoft's stance on open source licensing.  In earlier times, leading figures in Microsoft were very vocal in resisting the idea that commercial licensing is outmoded or morally reprehensible.  Many people interpreted this as all-out corporate opposition to open source licensing.  I never read it that way. It is true that I've met individual employees of Microsoft who are antagonistic towards FOSS (free and open source software), but I've met more who are supportive or at least neutral on the subject.  In any case, individual attitudes of employees don't necessarily reflect a corporate stance.  The strongest opposition I've encountered has actually come from outside the company.  It's not a charitable thought, but I sometimes wonder if there are people in the .NET community who are opposed to FOSS simply because they believe, erroneously, that Microsoft is opposed. Here, for what it is worth, are the points I've repeated endlessly over the years and which have often been received with quizzical scepticism. a)  A decade ago, Microsoft's big problem was not FOSS per se, or even with copyleft.  The thing which really kept them awake at night was the fear that one day, someone might find, deep in the heart of the Windows code base, some code that should not be there and which was published under GPL.  The likelihood of this ever happening has long since faded away, but there was a time when MS was running scared.  I suspect this is why they held out for a while from making Windows source code open to inspection.  Nowadays, as an MVP, I am positively encouraged to ask to see Windows source. b)  Microsoft has never opposed the open source community.  They have had problems with specific people and organisations in the FOSS community.  Back in the 1990s, Richard Stallman gave time and energy to a successful campaign to launch antitrust proceedings against Microsoft.  In more recent times, the negative attitude of certain people to Microsoft's submission of two FOSS licences to the OSI (both of which have long since been accepted), and the mad scramble to try to find any argument, however tenuous, to block their submission was not, let us say, edifying. c) Microsoft has never, to my knowledge, written off the FOSS model.  They certainly don't agree that more traditional forms of licensing are inappropriate or immoral, and they've always been prepared to say so.  One reason why it was so hard to convince people that Microsoft is not rabidly antagonistic towards FOSS licensing is that so many people think they have no involvement in open source.  A decade ago, there was virtually no evidence of any such involvement.  However, that was a long time ago.  Quietly over the years, Microsoft has got on with the job of working out how to make use of FOSS licensing and how to support the FOSS community.  For example, as well as making increasingly extensive use of Github, they run an important FOSS forge (CodePlex) on which they, themselves, host many hundreds of distinct projects.  The total count may even be in the thousands now.  I suspect there is a limit of about 500 records on CodePlex searches because, for the past few years, whenever I search for Microsoft-specific projects on CodePlex, I always get approx. 500 hits.  Admittedly, a large volume of the stuff they publish under FOSS licences amounts to code samples, but many of those 'samples' have grown into useful and fully featured frameworks, libraries and tools. All this is leading up to the observation that yesterday's announcement by Scott Guthrie marks a significant milestone and should not go unnoticed.  If you missed it, let me summarise.   From the first release of .NET, Microsoft has offered a web development framework called ASP.NET.  The core libraries are included in the .NET framework which is released free of charge, but which is not open source.   However, in recent years, the number of libraries that constitute ASP.NET have grown considerably.  Today, most professional ASP.NET web development exploits the ASP.NET MVC framework.  This, together with several other important parts of the ASP.NET technology stack, is released on CodePlex under the Apache 2.0 licence.   Hence, today, a huge swathe of web development on the .NET/Azure platform relies four-square on the use of FOSS frameworks and libraries. Yesterday, Scott Guthrie announced the next stage of ASP.NET's journey towards FOSS nirvana.  This involves extending ASP.NET's FOSS stack to include Web API and the MVC Razor view engine which is rapidly becoming the de facto 'standard' for building web pages in ASP.NET.  However, perhaps the more important announcement is that the ASP.NET team will now accept and review contributions from the community.  Scott points out that this model is already in place elsewhere in Microsoft, and specifically draws attention to development of the Windows Azure SDKs.  These SDKs are central to Azure development.   The .NET and Java SDKs are published under Apache 2.0 on Github and Microsoft is open to community contributions.  Accepting contributions is a more profound move than simply releasing code under FOSS licensing.  It means that Microsoft is wholeheartedly moving towards a full-blooded open source approach for future evolution of some of their central and most widely used .NET and Azure frameworks and libraries.  In conjunction with Scott's announcement, Microsoft has also released Git support for CodePlex (at long last!) and, perhaps more importantly, announced significant new investment in their own FOSS forge. Here at Solidsoft we have several reasons to be very interested in Scott's announcement. I'll draw attention to one of them.  Earlier this year we wrote the initial version of a new UK Government web application called CloudStore.  CloudStore provides a way for local and central government to discover and purchase applications and services. We wrote the web site using ASP.NET MVC which is FOSS.  However, this point has been lost on the ladies and gentlemen of the press and, I suspect, on some of the decision makers on the government side.  They announced a few weeks ago that future versions of CloudStore will move to a FOSS framework, clearly oblivious of the fact that it is already built on a FOSS framework.  We are, it is fair to say, mildly irked by the uninformed and badly out-of-date assumption that “if it is Microsoft, it can't be FOSS”.  Old prejudices live on.

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  • Microsoft Cloud Day - the ups and downs

    - by Charles Young
    The term ‘cloud’ can sometimes obscure the obvious.  Today’s Microsoft Cloud Day conference in London provided a good example.  Scott Guthrie was halfway through what was an excellent keynote when he lost network connectivity.  This proved very disruptive to his presentation which centred on a series of demonstrations of the Azure platform in action.  Great efforts were made to find a solution, but no quick fix presented itself.  The venue’s IT facilities were dreadful – no WiFi, poor 3G reception (forget 4G…this is the UK) and, unbelievably, no-one on hand from the venue staff to help with infrastructure issues.  Eventually, after an unscheduled break, a solution was found and Scott managed to complete his demonstrations.  Further connectivity issues occurred during the day. I can say that the cause was prosaic.  A member of the venue staff had interfered with a patch board and inadvertently disconnected Scott Guthrie’s machine from the network by pulling out a cable. I need to state the obvious here.  If your PC is disconnected from the network it can’t communicate with other systems.  This could include a machine under someone’s desk, a mail server located down the hall, a server in the local data centre, an Internet search engine or even, heaven forbid, a role running on Azure. Inadvertently disconnecting a PC from the network does not imply a fundamental problem with the cloud or any specific cloud platform.  Some of the tweeted comments I’ve seen today are analogous to suggesting that, if you accidently unplug your microwave from the mains, this suggests some fundamental flaw with the electricity supply to your house.   This is poor reasoning, to say the least. As far as the conference was concerned, the connectivity issue in the keynote, coupled with some later problems in a couple of presentations, served to exaggerate the perception of poor organisation.   Software problems encountered before the conference prevented the correct set-up of a smartphone app intended to convey agenda information to attendees.  Although some information was available via this app, the organisers decided to print out an agenda at the last moment.  Unfortunately, the agenda sheet did not convey enough information, and attendees were forced to approach conference staff through the day to clarify locations of the various presentations. Despite these problems, the overwhelming feedback from conference attendees was very positive.  There was a real sense of excitement in the morning keynote.  For many, this was their first sight of new Azure features delivered in the ‘spring’ release.  The most common reaction I heard was amazement and appreciation that Azure’s new IaaS features deliver built-in template support for several flavours of Linux from day one.  This coupled with open source SDKs and several presentations on Azure’s support for Java, node.js, PHP, MongoDB and Hadoop served to communicate that the Azure platform is maturing quickly.  The new virtual network capabilities also surprised many attendees, and the much improved portal experience went down very well. So, despite some very irritating and disruptive problems, the event served its purpose well, communicating the breadth and depth of the newly upgraded Azure platform.  I enjoyed the day very much.

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  • Webinar: NoSQL - Data Center Centric Application Enablement

    - by Charles Lamb
    NoSQL - Data Center Centric Application Enablement AUGUST 6 WEBINAR About the Webinar The growth of Datacenter infrastructure is trending out of bounds, along with the pace in user activity and data generation in this digital era. However, the nature of the typical application deployment within the data center is changing to accommodate new business needs. Those changes introduce complexities in application deployment architecture and design, which cascade into requirements for a new generation of database technology (NoSQL) destined to ease that complexity. This webcast will discuss the modern data centers data centric application, the complexities that must be dealt with and common architectures found to describe and prescribe new data center aware services. Well look at the practical issues in implementation and overview current state of art in NoSQL database technology solving the problems of data center awareness in application development. REGISTER NOW>> MORE INFORMATION >> NOTE! All attendees will be entered to win a guest pass to the NoSQL Now! 2013 Conference & Expo. About the Speaker Robert Greene, Oracle NoSQL Product Management Robert GreeneRobert Greene is a principle product manager / strategist for Oracle’s NoSQL Database technology. Prior to Oracle he was the V.P. Technology for a NoSQL Database company, Versant Corporation, where he set the strategy for alignment with Big Data technology trends resulting in the acquisition of the company by Actian Corp in 2012. Robert has been an active member of both commercial and open source initiatives in the NoSQL and Object Relational Mapping spaces for the past 18 years, developing software, leading project teams, authoring articles and presenting at major conferences on these topics. In his previous life, Robert was an electronic engineer developing first generation wireless, spread spectrum based security systems.

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  • Current Technologies

    - by Charles Cline
    I currently work at the University of Kansas (KU) and before that Stanford University, to be particular the Stanford Linear Accelerator Center (SLAC).  Collaborating with various Higher Ed institutions the past several years has shown a marked increase in the Microsoft side of the house.  To give you an idea of our current environment, here are some of the things we (Enterprise Systems) have been working on the past two years I’ve been at KU: Migrated from Novell to Active Directory (AD), although we’re still leveraging Novell for IDM.  We currently have 550,000+ objects in AD, and we still have several departments to bring in. Upgraded from Exchange 2003 to Exchange 2010 and Forefront Online Protection for Exchange (FOPE) Implemented SCCM 2007 for Windows systems management Implemented central file storage using EMC products for the backend, using CIFS as the frontend Restructuring AD domains and Forests to decrease the administrative overhead and provide a primary authentication mechanism for the entire University Determining Key Performance Indicators for AD and Exchange Implemented SCOM 2007 to monitor AD and Exchange Implemented Confluence for collaboration within IT and other technology providers at the University Implemented Data Protection Manager (DPM) for backup of AD and Exchange Built a test and QA environment to better facilitate upcoming changes to the environment Almost ready to raise the AD domain level to 2008 R2   I’m sure I’m missing things, and my next post will be some of the things we’re getting ready for – like Centrify to provide AD for OS X and Linux systems.  If anyone would like more info on a particular area, please drop me a line.  I’d be happy to discuss.

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  • Europe's Largest Customer Engagement Conference

    - by Charles Knapp
    What have Ben & Jerry's, HSBC, Innocent, LoveFilm, Oracle, Orange, Virgin, and other leaders learned about innovating to build customer loyalty? Loyalty World will help you better understand, engage and retain your customers. For example, Oracle's Melissa Boxer will deliver a Keynote on "Integrating Social, Marketing, and Loyalty to Deliver Great Customer Experiences." Sundar Swaminathan will speak on "Powering Rich Cross-Channel Customer Experiences with Next-Gen Loyalty Programs." You'll learn best practices from global thought leaders who are producing real results. Learn more about the Conference.

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  • Consumer Electronics Show (CES):CRM for High Technology Firms

    - by charles.knapp
    The Consumer Electronics Show, opening Thursday, showcases product innovations that stem from best practices in design, manufacturing, and distribution. Oracle and IBM invite you to learn best practices from peers, as well as why it matters to use CRM tailored for high technology firms -- offered only by Oracle. On Wednesday, January 5, 1-7 pm at the Bellagio Hotel Las Vegas, learn from peers at IBM, VTech, Plantronics, Cisco, Symantec, and Oracle about how to improve:Channel sales, marketing, and operations management - maximize new product introductions (NPI), sales, forecasts, training, channel promotions, and settlement Winning the deal - determine the right price for the right deal for the "perfect quote," capture the order, and manage orders Collaborative and rapid supply chain planning - improve agility, inventory turns, and profits Please join us for the Oracle/IBM CES High Technology Summit and make useful connections with your peers at the evening networking reception. Register now for this FREE event.

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  • Serial plans: Threshold / Parallel_degree_limit = 1

    - by jean-pierre.dijcks
    As a very short follow up on the previous post. So here is some more on getting a serial plan and why that happens Another reason - compared to the auto DOP is not on as we looked at in the earlier post - and often more prevalent to get a serial plan is if the plan simply does not take long enough to consider a parallel path. The resulting plan and note looks like this (note that this is a serial plan!): explain plan for select count(1) from sales; SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); PLAN_TABLE_OUTPUT -------------------------------------------------------------------------------- Plan hash value: 672559287 -------------------------------------------------------------------------------------- | Id  | Operation            | Name  | Rows  | Cost (%CPU)| Time     | Pstart| Pstop | -------------------------------------------------------------------------------------- PLAN_TABLE_OUTPUT -------------------------------------------------------------------------------- |   0 | SELECT STATEMENT     |       |     1 |     5   (0)| 00:00:01 |       |     | |   1 |  SORT AGGREGATE      |       |     1 |            |          |       |     | |   2 |   PARTITION RANGE ALL|       |   960 |     5   (0)| 00:00:01 |     1 |  16 | |   3 |    TABLE ACCESS FULL | SALES |   960 |     5   (0)| 00:00:01 |     1 |  16 | Note -----    - automatic DOP: Computed Degree of Parallelism is 1 because of parallel threshold 14 rows selected. The parallel threshold is referring to parallel_min_time_threshold and since I did not change the default (10s) the plan is not being considered for a parallel degree computation and is therefore staying with the serial execution. Now we go into the land of crazy: Assume I do want this DOP=1 to happen, I could set the parameter in the init.ora, but to highlight it in this case I changed it on the session: alter session set parallel_degree_limit = 1; The result I get is: ERROR: ORA-02097: parameter cannot be modified because specified value is invalid ORA-00096: invalid value 1 for parameter parallel_degree_limit, must be from among CPU IO AUTO INTEGER>=2 Which of course makes perfect sense...

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  • Automatic Storage Management (ASM)

    - by jean-marc.gaudron(at)oracle.com
    Master Note for Automatic Storage Management (ASM) (Doc ID 1187723.1)This Master Note is intended to provide an index and references to the most frequently used My Oracle Support Notes with respect to Oracle Automatic Storage Management (ASM) environments. This Master Note is subdivided into categories to allow for easy access and reference to notes that are applicable to your area of interest. This includes the following categories: Automatic Storage Management (ASM) Concepts and Overview Automatic Storage Management (ASM) Installation Automatic Storage Management (ASM) Configuration Automatic Storage Management (ASM) Administration Automatic Storage Management (ASM) Migration and Upgrade Automatic Storage Management (ASM) Monitoring Automatic Storage Management (ASM) Troubleshooting and Debugging Automatic Storage Management (ASM) Best Practices Automatic Storage Management (ASM) Versions and Patches ASMLIB Database Machine, Exadata Storage Server and RAC Documentation Using My Oracle Support Effectively

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  • 12/14 IDC Webcast on Insurance Distribution Strategies -- Manage Data and Engage Customers

    - by charles.knapp
    The insurance industry faces unprecedented challenges from new competition, more rigorous regulatory obligations, tighter capital restrictions, and more demanding customers. The winners will be those insurers that can successfully manage complex and disparate data resources to engage successfully with their customers, building trust through outstanding, multi-channel customer service with the insurer and its agents. At the heart of all these issues is the ability of insurers to engage directly with agents and customers using their preferred channels; measure risk and profitability accurately, and quickly to enable swift decision-making; and transform aging IT infrastructure so that the business can drive down costs and protect eroding margins. In this one-hour webcast, moderated by Insurance & Technology Magazine Executive Editor Anthony O'Donnell, you will learn about critical distribution management strategies that work. Join Peter Farley of analyst firm IDC Financial Insights, Scott Mampre of Capgemini, and Srini Venkat of Oracle Insurance to learn ways to maximize improvements to competitiveness, customer service, operating efficiencies - and ultimately profitability and growth. Please join us!

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  • Explaining Explain Plan Notes for Auto DOP

    - by jean-pierre.dijcks
    I've recently gotten some questions around "why do I not see a parallel plan" while Auto DOP is on (I think)...? It is probably worthwhile to quickly go over some of the ways to find out what Auto DOP was thinking. In general, there is no need to go tracing sessions and look under the hood. The thing to start with is to do an explain plan on your statement and to look at the parameter settings on the system. Parameter Settings to Look At First and foremost, make sure that parallel_degree_policy = AUTO. If you have that parameter set to LIMITED you will not have queuing and we will only do the auto magic if your objects are set to default parallel (so no degree specified). Next you want to look at the value of parallel_degree_limit. It is typically set to CPU, which in default settings equates to the Default DOP of the system. If you are testing Auto DOP itself and the impact it has on performance you may want to leave it at this CPU setting. If you are running concurrent statements you may want to give this some more thoughts. See here for more information. In general, do stick with either CPU or with a specific number. For now avoid the IO setting as I've seen some mixed results with that... In 11.2.0.2 you should also check that IO Calibrate has been run. Best to simply do a: SQL> select * from V$IO_CALIBRATION_STATUS; STATUS        CALIBRATION_TIME ------------- ---------------------------------------------------------------- READY         04-JAN-11 10.04.13.104 AM You should see that your IO Calibrate is READY and therefore Auto DOP is ready. In any case, if you did not run the IO Calibrate step you will get the following note in the explain plan: Note -----    - automatic DOP: skipped because of IO calibrate statistics are missing One more note on calibrate_io, if you do not have asynchronous IO enabled you will see:  ERROR at line 1: ORA-56708: Could not find any datafiles with asynchronous i/o capability ORA-06512: at "SYS.DBMS_RMIN", line 463 ORA-06512: at "SYS.DBMS_RESOURCE_MANAGER", line 1296 ORA-06512: at line 7 While this is changed in some fixes to the calibrate procedure, you should really consider switching asynchronous IO on for your data warehouse. Explain Plan Explanation To see the notes that are shown and explained here (and the above little snippet ) you can use a simple explain plan mechanism. There should  be no need to add +parallel etc. explain plan for <statement> SELECT PLAN_TABLE_OUTPUT FROM TABLE(DBMS_XPLAN.DISPLAY()); Auto DOP The note structure displaying why Auto DOP did not work (with the exception noted above on IO Calibrate) is like this: Automatic degree of parallelism is disabled: <reason> These are the reason codes: Parameter -  parallel_degree_policy = manual which will not allow Auto DOP to kick in  Hint - One of the following hints are used NOPARALLEL, PARALLEL(1), PARALLEL(MANUAL) Outline - A SQL outline of an older version (before 11.2) is used SQL property restriction - The statement type does not allow for parallel processing Rule-based mode - Instead of the Cost Based Optimizer the system is using the RBO Recursive SQL statement - The statement type does not allow for parallel processing pq disabled/pdml disabled/pddl disabled - For some reason (alter session?) parallelism is disabled Limited mode but no parallel objects referenced - your parallel_degree_policy = LIMITED and no objects in the statement are decorated with the default PARALLEL degree. In most cases all objects have a specific degree in which case Auto DOP will honor that degree. Parallel Degree Limited When Auto DOP does it works you may see the cap you imposed with parallel_degree_limit showing up in the note section of the explain plan: Note -----    - automatic DOP: Computed Degree of Parallelism is 16 because of degree limit This is an obvious indication that your are being capped for this statement. There is one quite interesting one that happens when you are being capped at DOP = 1. First of you get a serial plan and the note changes slightly in that it does not indicate it is being capped (we hope to update the note at some point in time to be more specific). It right now looks like this: Note -----    - automatic DOP: Computed Degree of Parallelism is 1 Dynamic Sampling With 11.2.0.2 you will start seeing another interesting change in parallel plans, and since we are talking about the note section here, I figured we throw this in for good measure. If we deem the parallel (!) statement complex enough, we will enact dynamic sampling on your query. This happens as long as you did not change the default for dynamic sampling on the system. The note looks like this: Note ----- - dynamic sampling used for this statement (level=5)

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  • How Can You Get More Productive In Life Sciences Sales?

    - by charles.knapp
    Only half of all doctors will meet with pharmaceutical sales reps, and that percentage continues to decrease. Furthermore, when reps are granted an opportunity to share information, the average interaction is only about a minute and a half. Concurrently, call quotas continue to increase. What does this matter? Sales reps need to spend less time on traditional planning and after-call reporting, more time making calls, and make more productive use of short presentation times. Fortunately for sales reps, Oracle offers the first life sciences CRM that is designed to double sales time and halve reporting time. In particular, our new Life Sciences Edition Offline Client is designed so that you can actually turn the screen around, so that your CRM is useful for presentations and not just reporting, whether you are connected to cloud or working offline such as in restricted clinical environments. Watch Piers Evans, Industry Strategy Director, show what this looks like in the day of a typical pharmaceutical sales representative. By use of this code snippet, I agree to the Brightcove Publisher T and C found at https://accounts.brightcove.com/en/terms-and-conditions/. -- This script tag will cause the Brightcove Players defined above it to be created as soon as the line is read by the browser. If you wish to have the player instantiated only after the rest of the HTML is processed and the page load is complete, remove the line. -- brightcove.createExperiences();

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  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, I heard another retailer promising that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. Even better for me, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM software for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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  • Pricing: Meet or Beat?

    - by charles.knapp
    My home dishwasher started making some really interesting noises. It was time to shop. I heard radio advertisements from two retailers who promised to meet any competitor's price. Then, another retailer promised that their everyday prices beat their competitors. That got me to thinking about the power of pricing and promotions in the marketing mix (product, price, placement, promotions, and people). What is more powerful to say in a competitive market: your company will meet a similar offer, or your company will beat the others? Will you sell more if you meet or if you beat? I found that the retailer who promised to beat the others really had the best everyday pricing. I was close to making a purchase. Then, another retailer had an exclusive promotional sale for long-term customers. Their loyalty promotion beat the best everyday discounter. So, I got the quality and performance I wanted at a tremendous price. So, I have two challenges for marketers. First, where you really have to compete on price as a dominant factor, give people strong reasons to do business with you. If you try to meet other's prices, make the leap to actually beat and not merely meet competitor prices. Second, upgrade your firm's capabilities where needed. Oracle offers a complete range of great CRM capabilities for loyalty management, marketing promotions, and pricing management that will help you to grow your business.

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  • Tellago releases a RESTful API for BizTalk Server business rules

    - by Charles Young
    Jesus Rodriguez has blogged recently on Tellago Devlabs' release of an open source RESTful API for BizTalk Server Business Rules.   This is an excellent addition to the BizTalk ecosystem and I congratulate Tellago on their work.   See http://weblogs.asp.net/gsusx/archive/2011/02/08/tellago-devlabs-a-restful-api-for-biztalk-server-business-rules.aspx   The Microsoft BRE was originally designed to be used as an embedded library in .NET applications. This is reflected in the implementation of the Rules Engine Update (REU) Service which is a TCP/IP service that is hosted by a Windows service running locally on each BizTalk box. The job of the REU is to distribute rules, managed and held in a central database repository, across the various servers in a BizTalk group.   The engine is therefore distributed on each box, rather than exploited behind a central rules service.   This model is all very well, but proves quite restrictive in enterprise environments. The problem is that the BRE can only run legally on licensed BizTalk boxes. Increasingly we need to deliver rules capabilities across a more widely distributed environment. For example, in the project I am working on currently, we need to surface decisioning capabilities for use within WF workflow services running under AppFabric on non-BTS boxes. The BRE does not, currently, offer any centralised rule service facilities out of the box, and hence you have to roll your own (and then run your rules services on BTS boxes which has raised a few eyebrows on my current project, as all other WCF services run on a dedicated server farm ).   Tellago's API addresses this by providing a RESTful API for querying the rules repository and executing rule sets against XML passed in the request payload. As Jesus points out in his post, using a RESTful approach hugely increases the reach of BRE-based decisioning, allowing simple invocation from code written in dynamic languages, mobile devices, etc.   We developed our own SOAP-based general-purpose rules service to handle scenarios such as the one we face on my current project. SOAP is arguably better suited to enterprise service bus environments (please don't 'flame' me - I refuse to engage in the RESTFul vs. SOAP war). For example, on my current project we use claims based authorisation across the entire service bus and use WIF and WS-Federation for this purpose.   We have extended this to the rules service. I can't release the code for commercial reasons :-( but this approach allows us to legally extend the reach of BRE far beyond the confines of the BizTalk boxes on which it runs and to provide general purpose decisioning capabilities on the bus.   So, well done Tellago.   I haven't had a chance to play with the API yet, but am looking forward to doing so.

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  • What Should You Look for In a CRM Demo?

    - by charles.knapp
    I have helped firms evaluate software demos and delivered demos in diverse industries such as manufacturing, healthcare, life sciences, and travel (to name just a few). Here are a few suggestions. First, which vendor has the best fit for your industry? Make sure that the vendor demo staff tell you clearly throughout the demo (not just in a passing comment), what portion of each business process and screen is standard, what has been configured, what has been custom coded, and what has been provided by a partner. If you don't keep asking, what you buy may be less useful than what you saw. This will lead to added (and unbudgeted) costs and time. Second, what are the roles of the primary users? What are their top-most needs, such as exception-oriented dashboards or rapid data entry? Can you get a demo for each key role, showing how the software fits a typical workday? Have the vendor repeatedly tell you what is standard, configured, custom coded, or provided by a partner. Third, how well does the demo balance ease of use with completeness of business processes? One common approach is to hide needed fields or steps that are of low visual value. Another approach is to focus heavily on a visually appealing capability, while downplaying the fit with your key business processes. Result: despite their business acumen, demo attendees may not focus adequately on gaps in business fit So, look for complete disclosure and complete CRM. To arrange a demo from Oracle, please visit http://www.oracle.com/crm.

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