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• Some users cannot connect to Exchange Server or Outlook Web Access

  - by crn

  0 In our network, some users cannot connect to either Exchange Server 2007 or Outlook Web Access while others are able to connect to both. On one computer, the error occurred after the user ran the AVG anti-virus update. Some computers return this error message "Task 'Microsoft Exchange Server' reported error (0x800401 ID): The server is not available." Thanks, in advance, for your help!

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• Cannot send emails from outlook 2010 for an exchange account

  - by Mahmoud Saleh

  i have setup an exchange 2010 account on microsoft outlook 2010 and i can read my emails, but i am not able to send emails, when i create a new email and click send, the messages are not sent, they don't even get to the outbox folder. my guess is that the issue is not from exchange itself, becuase i can send emails with this exchange account with java code using smtp port 25 please advise how to fix this issue.

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• Get folders from my msn account onto outlook

  - by Cortopasta

  I have my msn email account setup with a bunch of folders to put all my different emails in. I don't use rules, just drag and drop sort. On my current computer, I have it go to outlook, and all the folders pop up fine. But I set that up 4 years ago, and now I'm setting up a new laptop and have no idea how to get it going again. Any ideas?

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• Outlook 2007 - Missing Out of Office Assistant item on Tools menu

  - by lance-gallant

  We're running an Exchange 2003 Server with Outlook 2007 clients. One of the users does not have the Out of Office assistant on their Tools menu. If I access his account via webmail, I can set his out of office message and status there, but would still love to know why it might be missing and how to get it back on the tools menu

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• Outlook 2007 to 2010 upgrade - Invisible folders issue

  - by Mahesh

  Hi, I upgraded my outlook 2007 to 2010. Everything was smooth, but realised later that, some of the archeive folders are missing. But, When I did a search on my archeive for a mail(exists in missing folder), it is able to show the mail in the search results. It is also showing the missing folder name in the search results. Please let me know why this is happening and a possible resolution. Thanks a lot. Mahesh

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• How do I get Outlook to auto fill information

  - by Mykroft

  I repeatedly have to send emails that are nearly identical except they have a different case number. I'd like to setup outlook to just ask me for the case number, fill it in the appropriate place in the body and subject of the email and then send it to a preset list of recipients (it's a static list of people). I think some combination of Forms and Templates should be able to do this but I'm unsure how.

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• Can I set outlook to default to printing monthly

  - by justintime

  When I select to print a calendar in Outlook 2007, it shows me Daily and Weekly but monthly is half hidden. Can I make this the detault to save having to scroll down each time (or forgetting and printing 31 pages of daily!)

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• Outlook 2010 Auto Responder Rule Not Working (Error)

  - by Obie

  In Outlook 2010 on Windows 7 I've created a template to use as an auto responder and I set a rule to respond using the template if my name is in the "to line". Upon receiving any message the rule reports an error but gives no explanation of what the error is. My goal here is simply to make an auto responder, if there is a simpler way/workaround I would love any help getting the to work as I am leaving town very shortly.

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• Links from Outlook not working

  - by ripper234

  In the last week, clicking on links from within Outlook email messages stopped working. The links appear clickable, but clicking them doesn't do anything. How do I fix this?

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• Outlook 2010 Auto Responder Rule Not Working (Error)

  - by Obie

  In Outlook 2010 on Windows 7 I've created a template to use as an auto responder and I set a rule to respond using the template if my name is in the "to line". Upon recieving any message the rule reports an error but gives no explination of what the error is. My goal here is simply to make an auto responder, if there is a simpler way/workaround I would love any help getting the to work as I am leaving town very shortly. Thank you!

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• Inbox should not contain any calendar appointment

  - by cotablise

  Imagine two users A and B.User B has editor rights on mailbox A via delegation. Delegation settings: User A should not receive any invitation (calendar appointments). All should be routed to user B. It works fine when you are connected to mailbox via Outlook. Problem is that sometimes it does not work when user is connected via his iPhone (he receives calendar appointments in inbox). I know that this feature for MS products and therefore it works on MS Outlook. But user A told me that it worked in the past also on iPhone with user C. Problem is that nowadays it does not work perfectly for user B. Do you have any suggestion please? Thank you in advance.

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• drafts folder hidden outlook 2003

  - by Michael

  Let's say I have managed to hide the draftsfolder in outlook2003. I am wondering how I would be able to retreive it back without the use of 3rd party programs. (for instance as described in this article). I have the following code in outlook 2007. Sub changeProperty() Dim ns As Outlook.NameSpace Dim drafts As Outlook.folder Dim property As Variant property = False Set ns = Outlook.GetNamespace("MAPI") Set drafts = ns.GetDefaultFolder(olFolderDrafts) drafts.PropertyAccessor.SetProperty "http://schemas.microsoft.com/mapi/proptag/0x10F4000B", property End Sub Is there any way to perform this in outlook 2003? (Also thinking if this should be put on superuser.com instead?)

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• How to access the subject of a compose mail item in Outlook

  - by vwfreak034

  In Outlook, I can set the subject for a new message (when composing a new mail message), but I want to prepend text. So I need to get the subject first, and then set it. Outlook.Application application = Globals.ThisAddIn.Application; Outlook.Inspector inspector = application.ActiveInspector(); Outlook.MailItem myMailItem = (Outlook.MailItem)inspector.CurrentItem; if (myMailItem != null && !string.IsNullOrEmpty(myMailItem.Subject)) { myMailItem.Subject = "Following up on your order"; } This code works on replies, but not for new messages, because in that case, myMailItem is null.

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• Exchange migration to 2007 making Outlook 2003 unable to read meeting requests

  - by Kvad

  Hi, We are currently moving from Exchange 2003 to 2007 (8.2 build 176.2). We have encounted an issue with one user. In Outlook 2003 when getting a meeting request: "Can't open this item. Could not complete the operation. One or more parameter values are nto valid." The item cannot be previewed in the reading pane either. The item can be viewed in OWA and iPhone fine. I've tried with cache mode off and on. Different computers. Same issue. There are the following entries on the account: SMTP [email protected] [email protected] X400 C=AU;A= ;P=Company Name;O=Exchange;S=LastName;G=FirstName; I'm loathe to recreate the account. This will be an extreme last resort. Any ideas? Thanks in advance.

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• AutoComplete not working in Outlook 2007

  - by studiohack23

  When I go to create a new message in Outlook 2007, and I start typing the first few characters of a contact's name, no suggestions appear. I've just added all my contacts from a .csv file that was exported from Yahoo! Mail. If I type the name out, then click 'send', then it will ask me which of the contact's emails to send it to if the contact has multiple addresses. I've looked in the advanced options to make sure AutoComplete is on, which it its. What is going on? Thanks!

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• Wife's Email going into Junk Mail folder in Outlook despite turning off Junk Mail

  - by Adam V

  I recently started a new job. Today I tried emailing my wife from my new company email account. When she responded, her email went into the "Junk E-mail" folder. So I tried a few things: Added her to the "Safe Senders" list Added her as an Outlook contact and checked the "Also trust email from my Contacts" box in the "Safe Senders" tab Added her domain to the "Safe Senders" list Switched from "Low" to "No Automatic Filtering" in the Junk Email options No matter what I would do, her emails would still go into the Junk Email folder. Can anyone recommend additional things to try? EDIT: This is using Exchange.

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• Drag and drop to attachments feature only working intermittently in Outlook 2010

  - by Jared275

  I've been trying to troubleshoot a problem with my Outlook 2010 install where the ability to drag and drop an attachment into a new email will stop working from time to time. It seems to be fairly moonphase-y in that I can't seem to find a correlation in what causes it to stop working. Some searching online lead me to try running this command through the windows run dialogue: Regsvr32 ole32.dll, which apparently re-registers that particular dll as a command component in the registry. It didn't work, but I was curious as to why it was a suggested fix, and if there was something similar to try that would work, or another known solution.

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• How do I run multiple instances of Microsoft Outlook 2010, each with a specific profile?

  - by Matt

  I have 2 mail profiles - one profile has a single Exchange 2010 account and the other has a single IMAP account. I want to open an instance of Outlook for each. I execute outlook.exe /profile MyExchangeProfile for the Exchange profile and outlook.exe /profile MyIMAPProfile for the IMAP profile and the result is that I get 2 instances of Outlook each with the MyExchangeProfile. In fact, whichever profile I load first is always the one that gets loaded no matter what profile I specify on separate executions.

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• Why doesn't Outlook 2007 return the same results as Windows 7 search?

  - by TerryT

  When I attempt to search for an email, if I search for the email using the search toolbar within Outlook 2007, no results are found. However, if I use the Windows 7 built-in search functionality found when you click the Start button, using the same search criteria as I did in Outlook, Windows 7 finds the email immediately. Question: how can I make Outlook 2007 find the email(s) I'm searching for that Windows 7 finds that Outlook doesn't?

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• How to stop Outlook 2010 from registering itself as the default email client over and over again?

  - by Tobias Kienzler

  I'm usually using Thunderbird, but for testing purposes have to start Outlook every now and then. Afterwards, Thunderbird informs me that it is no longer the default client, which it should have remained. How to stop Outlook 2010 from being so insolent? edit In fact, Outlook does not change any of the settings I checked so far (it doesn't re-register files, and mailto: links still open Thunderbird, so I'm rather confused at what Thunderbird considers to be modified by Outlook

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• Outlook sends uninvited images as attachments

  - by serhio

  Outlook is always sending along 2 pictures (image001.png and image002.gif) with my mails. Even if I don't attach any images. How do I fix this? Thanks. EDIT - SIGNATURE The HTML of my signature: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o = "urn:schemas-microsoft-com:office:office"><HEAD><TITLE>Company default Signature</TITLE> <META content="text/html; charset=windows-1252" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.18854"></HEAD> <BODY> <DIV align=left><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"> <P class=MsoNormal align=left><BR>Cordialement,&nbsp;</SPAN></FONT><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"><o:p>&nbsp;</o:p></SPAN></FONT></P> <P class=MsoNormal><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">Firstname LASTNAME<BR></SPAN></FONT><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">COMPANY Name<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML> EDIT 2 - STATIONERY I don't use stationery format: EDIT 3 - HTML If I delete the signature (Ctrl+A, Del) in the HTML mode the images always appear. If I use the signature in text only mode, the images disappears...

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• Outlook sends uninvited images as attachments

  - by serhio

  Outlook is always sending along 2 pictures (image001.png and image002.gif) with my mails. Even if I don't attach any images. How do I fix this? Thanks. EDIT - SIGNATURE The HTML of my signature: <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML xmlns:o = "urn:schemas-microsoft-com:office:office"><HEAD><TITLE>Company default Signature</TITLE> <META content="text/html; charset=windows-1252" http-equiv=Content-Type> <META name=GENERATOR content="MSHTML 8.00.6001.18854"></HEAD> <BODY> <DIV align=left><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"> <P class=MsoNormal align=left><BR>Cordialement,&nbsp;</SPAN></FONT><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt"><o:p>&nbsp;</o:p></SPAN></FONT></P> <P class=MsoNormal><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">Firstname LASTNAME<BR></SPAN></FONT><FONT color=navy size=2 face=Arial><SPAN style="FONT-FAMILY: Arial; COLOR: navy; FONT-SIZE: 10pt">COMPANY Name<o:p></o:p></SPAN></FONT></P></DIV></BODY></HTML> EDIT 2 - STATIONERY I don't use stationery format: EDIT 3 - HTML If I delete the signature (Ctrl+A, Del) in the HTML mode the images always appear. If I use the signature in text only mode, the images disappears...

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• Outlook 2007 - Right Click Email > Move To {Folder Name}

  - by HK1

  I know it seems like an elementary question. What's the simplest and fastest way to move a read/completed email to a different folder in Outlook 2007 (connected to Exchange 2007)? I have a particular user that is challenged by technology. Using keyboard shortcuts is not an option. Dragging and dropping things - forget it. And too many clicks is frustrating to him. He keeps his email inbox completely clean (OCD=True) but he does that by deleting every single email as quickly as he's done with it. If an email can't be resolved in a day or two it almost drives him to insanity. As far as he's concerned, there's only one right thing to do with an email - reply to it and then delete it. He's being asked to save emails unless they are clearly trash. I'm trying to figure out what the simplest method is to move an email to a "Saved Emails" or "Archived" folder (don't confuse "folder" with .PST file, that's irrelevant for this discussion). I envisioned that I could possibly hi-jack every delete and put the email in his Saved folder. But I don't like this option because some emails are truly trash and I don't want him saving those. What I'd really like to do is something like this: Right Click Email in List > Move To {Folder Name} Is there a simple way to do this? Maybe someone has another suggestion on how to handle this situation.

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• Error when starting Outlook 2007 on Windows 7

  - by Jared

  Every time I start Outlook 2007 SP2 on my Windows 7 box Outlook will look like its loading fine, then I get this error message: cannot start microsoft office outlook. cannot open the outlook window and outlook will close. I was able to get outlook to start by using outlook.exe /resetnavpane in the Start-Search box, a nice tip which I got from this social.microsoft.com page. But it didn't fix the problem since outlook is still complaining when it starts after a reboot. What can I do to get outlook to startup normally?

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• Error when starting Outlook 2007 on Windows 7

  - by Jared

  Every time I start Outlook 2007 SP2 on my Windows 7 box Outlook will look like its loading fine, then I get this error message: cannot start microsoft office outlook. cannot open the outlook window and outlook will close. I was able to get outlook to start by using outlook.exe /resetnavpane in the Start-Search box, a nice tip which I got from this social.microsoft.com page. But it didn't fix the problem since outlook is still complaining when it starts after a reboot. What can I do to get outlook to startup normally?

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