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• Real Excel Templates 1.5

  - by Tim Dexter

  Not the next installment quite yet, just an update from what I knew yesterday. Right after I posted the Real Excel Templates I. Mike from the PM team got in touch to say he and Shirley had just had a meeting with a customer about the Excel Templates and all the fab features. He included BIPs extended functions, data pre-processing, sub templates and other functionality which was great new news. One caveat, much of the really new stuff, is not quite out in the wild yet. Will let you know as soon as I know more. Shirley and I shared a conversation around being able to re-group data in the templates. It's one of the most powerful features of the RTF template. Providing the ultimate flexibility in layouts. As I wrote yesterday, you need hierarchical data for Excel templates. I stand corrected, 'Of course you can do that in Excel, here's an example' said Shirley 'Very cunning Shirley, very cunning' says I. You can basically use the hidden sheet to re-group the data using native XSL. I'll cover the 'how' later. As you can see Excel templates are the new 'black' with lots of attention and more importantly development cycles to take them forward. Looks like we are going to have a great weekend weather wise here in Colorado. The yard work and pond are beckoning. Maybe the trout will be rising and I can give my rusty fly casting skills a run for their money. I need some stupid fish thou :0) See ya'll next week!

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• Trigger Happy

  - by Tim Dexter

  Its been a while, I know, we’ll say no more OK? I’ll just write …In the latest BIP 11.1.1.6 release and if I’m really honest; the release before this (we'll call it dot 5 for brevity.) The boys and gals in the engine room have been real busy enhancing BIP with some new functionality. Those of you that use the scheduling engine in OBIEE may already know and use the ‘conditional scheduling’ feature. This allows you to be more intelligent about what reports get run and sent to folks on a scheduled basis. You create a ‘trigger’ analysis (answer) that is executed at schedule time prior to the main report. When the schedule rolls around, the trigger is run, if it returns rows, then the main report is run and delivered. If there are no rows returned, then the main report is not run. Useful right? Your users are not bombarded with 20 reports in their inbox every week that they need to wade throu. They get a handful that they know they need to look at. If you ensure you use conditional formatting in the report then they can find the anomalous data in the reports very quickly and move on to the rest of their day more quickly. You could even think of OBIEE as a virtual team member, scouring the data on your behalf 24/7 and letting you know when its found an issue.BI Publisher, wanting the team t-shirt and the khaki pants, has followed suit. You can now set up ‘triggers’ for it to execute before it runs the main report. Just like its big brother, if the scheduled report trigger returns rows of data; it then executes the main report. Otherwise, the report is skipped until the next schedule time rolls around. Sound familiar?BIP differs a little, in that you only need to construct a query to act as the trigger rather than a complete report. Let assume we have a monthly wage by department report on a schedule. We only want to send the report to managers if their departmental wages reach and/or exceed a certain amount. The toughest part about this is coming up with the SQL to test the business rule you want to implement. For my example, its not that tough: select d.department_name, sum(e.salary) as wage_total from employees e, departments d where d.department_id = e.department_id group by d.department_name having sum(e.salary) > 230000 We're looking for departments where the wage cost is greater than 230,000 Dexter Dollars! With a bit of messing I found out you can parametrize the query. Users can then set a value at schedule time if they need to. To create the trigger is straightforward enough. You can create multiple triggers for users to select at schedule time. Notice I also used a parameter in the query, :wamount. Note the matching parameter in the tree on the left. You also dont need to return multiple columns, one is fine, the key is if there are rows returned. You can build the rest of your report as usual. At scheduling time the Schedule tab has a bit more on it. If your users want to set the trigger, they check the Use Trigger box. The page will then pop fields to pick the appropriate trigger they want to use, even a trigger on another data model if needed. Note it will also ask for the parameter value associated with the trigger. At this point you should note that the data model does not make a distinction between trigger and data model (extract) parameters. So users will see the parameters on the General and Schedule tabs. If per chance you do need to just have a trigger parameters. You can just hide them from the report using the Parameters popup in the report designer, just un-check the 'Show' box I have tested the opposite case where you do not want main report parameters seen in the trigger section. BIP handles that for you! Once the report hits its allotted schedule time, the trigger is executed. Based on the results the report will either run or be 'skipped.' Now, you have a smarter scheduler that will only deliver reports when folks need to see them and take action on the contents. More official info here for developers and here for users.

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• The Social Business Thought Leaders - Esteban Kolsky

  - by kellsey.ruppel

  Esteban Kolsky's presentation at the Social Business Forum 2012 was meaningfully titled “Everything you wanted to know about Customer Service using Social but had no one to ask”.  A recent survey by ThinkJar, Kolsky’s independent analyst firm, reported how more than 90% of the interviewed companies consider embracing social channels in customer service the right thing to do for the business and its customers. These numbers shouldn't be too surprising given the popularity of services such as Twitter and Facebook (59% and 60% respectively in the survey) among organizations, the power consumers are gaining online and the 40% preference they have to escalate issues on social services. Moreover, both large enterprises and small businesses are realizing how customer retention is cheaper and easier than customer acquisition. Many companies are looking at communities and social networks as an opportunity to drive loyalty, satisfaction and word of mouth. However, in this early phase the way they are preparing to launch social support appears to be lacking at best: 66% have no defined processes for customer service over social channels 68% were not able to estimate ROI before deploying social in customer service Only 8% found the expected ROI Most of the projects are stuck in the pilot or testing phase In his interview for the Social Business Thought-Leaders, Esteban discusses how to turn social media hype in business gains by touching upon some of the hottest topics organizations face when approaching social support: How to go from social media monitoring to actionable insights How Social CRM should be best positioned in regard to traditional CRM The importance of integrating social data to transactional data  Conversations with customer service organizations points to 2012 as the year of "understanding what social means for supporting customers". Will 2013 be the year it all becomes reality? We invite you to listen to Esteban Kolsky's interview to understand how to most effectively develop cross-channel strategies that include social channels and improve both customer satisfaction and the overall customer experience.

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• Single database, multiple system dependency

  - by davenewza

  Consider an environment where we have a single, core database, with many separate systems using this one database. This leads to all of these systems have a common dependency, which ultimately introduces coupling between them. This means that we cannot always evolve systems independently of each other. Structural changes to the database (even if only intended for one, particular system), requires a full sweep test of ALL systems, and may require that other systems be 'patched' and subsequently released. This is especially tricky when you want to have separate teams working on different projects. What is a good 'pattern' to help in avoiding such coupling? I would imagine that a database should be exclusively depended on by one system. If other systems require data for whatever reason, they should request such from an API service of some kind. A drawback of this approach which comes to mind is performance: routing data between high-throughput systems through service calls is much slower than through a database connection.

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• What is a best practice tier structure of a Java EE 6/7 application?

  - by James Drinkard

  I was attempting to find a best practice for modeling the tiers in a Java EE application yesterday and couldn't come up with anything current. In the past, say java 1.4, it was four tiers: Presentation Tier Web Tier Business Logic Tier DAL (Data Access Layer ) which I always considered a tier and not a layer. After working with Web Services and SOA I thought to add in a services tier, but that may fall under 3. the business logic tier. I did searches for quite a while and reading articles. It seems like Domain Driven Design is becoming more popular, but I couldn't find a diagram on it's tier structure. Anyone have ideas or diagrams on what the proper tier structure is for newer Java EE applications or is it really the same, but more items are ranked under the four I've mentioned?

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• Architecture advice for converting biz app from old school to new school?

  - by Aaron Anodide

  I've got a WinForms business application that evolved over the past few years. It's forms over data with a number custom UI experiences taylored to the business, so I don't think it's a candidate to port to something like SharePoint or re-write in LightSwitch (at least not without significant investment). When I started it in 2009 I was new to this type of development (coming from more low level programming and my RDBMS knowledge was just slightly greater than what I got from school). Thus, when I was confronted with a business model that operates on a strict monthly accounting cycle, I made the unfortunate decision to create a separate database for each accounting period. Also, when I started I knew DataSets, then I learned Linq2Sql, then I learned EntityFramework. The screens are a mix and match of those. Now, after a few years developing this thing by myself I've finally got a small team. Ultimately, I want a web front end (for remote access to more straight up screens with grids of data) and a thick client (for the highly customized interfaces). My question is: can you offer me some broad strokes architecture advice that will help me formulate a battle plan to convert over to a single database and lay the foundations for my future goals at the same time? Here's a screen shot showing how an older screen uses DataSets and a newer screen uses EF (I'm thinking this might make it more real for someone reading the question - I'm willing to add any amount of detail if someone is willing to help).

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• Updating a database connection password using a script

  - by Tim Dexter

  An interesting customer requirement that I thought was worthy of sharing today. Thanks to James for the requirement and Bryan for the proposed solution and me for testing the solution and proving it works :0) A customers implementation of Sarbanes Oxley requires them to change all database account passwords every 90 days. This is scripted leveraging shell scripts today for most of their environments. But how can they manage the BI Publisher connections? Now, the customer is running 11g and therefore using weblogic on the middle tier, which is the first clue to Bryans proposed solution. To paraphrase and embellish Bryan's solution a little; why not use a JNDI connection from BIP to the database. Then employ the web logic scripting engine to make updates to the JNDI as needed? BIP is completely uninvolved and with a little 'timing' users will be completely unaware of the password updates i.e. change the password when reports are not being executed. Perfect! James immediately tracked down the WLST script that could be used here, http://middlewaremagic.com/weblogic/?p=4261 (thanks Ravish) Now it was just a case of testing the theory. Some steps: Create the JNDI connection in WLS Create the JNDI connection in BI Publisher pointing to the WLS connection Build new data models using or re-point data sources to use the JNDI connection. Create the WLST script to update the WLS JNDI password as needed. Test! Some details. Creating the JNDI connection in web logic is pretty straightforward. Log into hte console and look for Data Sources under the Services section of the home page and click it Click New >> Generic Datasource Give the connection a name. For the JNDI name, prefix it with 'jdbc/' so I have 'jdbc/localdb' - this name is important you'll need it on the BIP side. Select your db type - this will influence the drivers and information needed on the next page. Being a company man, Im using an Oracle db. Click Next Select the driver of choice, theres lots I know, you can read about them I just chose 'Oracle's Driver (Thin) for Instance connections; Versions 9.0.1 and later' Click Next >> Next Fill out the db name (SID), server, port, username to connect and password >> Next Test the config to ensure you can connect. >> Next Now you need to deploy the connection to your BI server, select it and click Next. You're done with the JNDI config. Creating the JNDI connection on the Publisher side is covered here. Just remember to the connection name you created in WLS e.g. 'jdbc/localdb' Not gonna tell you how to do this, go read the user guide :0) Suffice to say, it works. This requires a little reading around the subject to understand the scripting engine and how to execute scripts. Nicely covered here. However a bit of googlin' and I found an even easier way of running the script. ${ServerHome}/common/bin/wlst.sh updatepwd.py Where updatepwd.py is my script file, it can be in another directory. As part of the wlst.sh script your environment is set up for you so its very simple to execute. The nitty gritty: Need to take Ravish's script above and create a file with a .py extension. Its going to need some modification, as he explains on the web page, to make it work in your environment. I played around with it for a while but kept running into errors. The script as is, tries to loop through all of your connections and modify the user and passwords for each. Not quite what we are looking for. Remember our requirement is to just update the password for a given connection. I also found another issue with the script. WLS 10.x does not allow updates to passwords using clear type ie un-encrypted text while the server is in production mode. Its a bit much to set it back to developer mode bounce it, change the passwords and then bounce and then change back to production and bounce again. After lots of messing about I finally came up with the following: ############################################################################# # # Update password for JNDI connections # ############################################################################# print("*** Trying to Connect.... *****") connect('weblogic','welcome1','t3://localhost:7001') print("*** Connected *****") edit() startEdit() print ("*** Encrypt the password ***") en = encrypt('hr') print "Encrypted pwd: ", en print ("*** Changing pwd for LocalDB ***") dsName = 'LocalDB' print 'Changing Password for DataSource ', dsName cd('/JDBCSystemResources/'+dsName+'/JDBCResource/'+dsName+'/JDBCDriverParams/'+dsName) set('PasswordEncrypted',en) save() activate() Its pretty simple and you can expand on it to loop through the data sources and change each as needed. I have hardcoded the password into the file but you can pass it as a parameter as needed using the properties file method. Im not going to get into the detail of that here but its covered with an example here. Couple of points to note: 1. The change to the password requires a server bounce to get the changes picked up. You can add that to the shell script you will use to call the script above. 2. The script above needs to be run from the MW_HOME\user_projects\domains\bifoundation_domain directory to get the encryption libraries set correctly. My command to run the whole script was: d:\oracle\bi_mw\wlserver_10.3\common\bin\wlst.cmd updatepwd.py - where wlst.cmd is the scripting command line and updatepwd.py was my update password script above. I have not quite spoon fed everything you need to make it a robust script but at least you know you can do it and you can work out the rest I think :0)

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• Collapsing Bookmarks

  - by Tim Dexter

  I said I would tackle documenting some of the new features in the 10.1.3.4.1 roll up patch I mentioned last week. With the patch you can now set the default state of bookmarks (if you create them) in your PDF outputs. If your users prefer to see them all collapsed to the base level or may be collapsed to the second level to ease navigation; whatever they need. Its another opportunity for you to look like a star! You of course need to start with a table of contents; then add the convert|copy to bookmarks command. You can then add the new collapse command to set the appropriate level in the bookmarks. <?copy-to-bookmark:?> <?collapse-bookmark:show;2?> <<< Table of Contents >>> <?end convert-to-bookmark?> The command allows you to expand or collapse the bookmarks as you need. Of course you will know how many levels you will have in the final output document. The command takes the form: <?collapse-bookmark:show|hide;level int?> Some examples <?collapse-bookmark:hide;1?> <?collapse-bookmark:hide;2?> <?collapse-bookmark:hide;3?> Sample template and data here. Dont forget you need that 10.1.3.4.1 roll up!

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• BIP 10.1.3.4.x June 2010 Update Available

  - by Tim Dexter

  A new patchset for 10.1.3.4.0 and 10.1.3.4.1 is available on Metalink. some notes: The patch number is 9791839. This patchset includes 28 new bug fixes since the last patchset release on March 31. This is a culmulative update that includes all the fixes and enhancements from previous updates. The patch will supercede the other two updates. Install instructions are in the readme inside the patch There is also a new BIP client patch available, 9821068. No new template building features to my knowledge but there is an update to the template viewer to allow you to test and debug you siny new Excel templates. Server 8529759XMLP_TEMPLATE_DESIGNER CANNOT SAVE / UPLOAD TEMPLATE 8566455 BI PUBLISHER SCHEDULER DOES NOT START WITH JNDI DATA SOURCE 9295667RESPONSE OF GETSCHEDULEDREPORTINFO RETURNS STATUS AS 'UNKNOWN' INSTEAD OF 'SCHED 9542413 UNABLE TO CREATE A NEW TEMPLATE FROM UI 9546137 EXCEL ANALYZER TEMPLATE FAILS FOR A STRUCTURED XML WHEN IT IS UPLOADED 9556338 SIEBEL - BIP PARAMETERS SORT ORDER 9560562 BI PUBLISHER CACHE DIRECTORY FILLING UP AND POINTING TO INVALID DIRECTORY 9646599 USER ROLE DEFINED AS PRIMARYGROUP IN ACTIVEDIRECTORY GROUP ARE NOT RECOGNIZED 9664768 ER: NEED TO BIND USER ATTRIBUTE VALUES DEFINED IN ACTIVEDIRECTORY IN DATA QUERY 9665075 BI PUBLISHER AFTER 9546699 NOTIFICATIONS FOR REPORTS FAIL 9669973 ER: NEED TO SUPPORT PRE-PROCESSING XML WITH XSL FOR EXCEL TEMPLATE 9704401 ER: NEED TO SUPPORT DEFAULT GROUP FOR ALL USERS IN LDAP/AD SECURITY 9711899 SEARCH PARAMETER IS NOT VISIBLE WHEN SCHEDULE A REPORT 9753736 SOME ROLES FROM ACTIVEDIRECTORY ARE NOT LISTED IN ADMIN ROLE-FOLDER MAPPING 9771354 MULTIPLE PARAMETERS IN 10.1.3.4.1 DATA TEMPLATE ACT ACT DIFFERENTLY FROM 10.1.3. 9772982 "REFRESH OTHER PARAMETERS ON CHANGE" DOESN'T WORK PROPERLY Core  8599646 ER:EXTRA SPACE ADDED BELOW IMAGE IN A TABLE CELL OF TEMPLATE IN FIREFOX 9377593 SOME ROWS HEIGHT IN HTML/EXCEL OUTPUT ARE TOO BIG IN BI PUBLISHER 9487030 NAVIGATION TREE REPEATING TWICE IN PDF DCCUMENT CREATED BY BI PUBLISHER 9509432 PERFORMANCE ISSUE WHEN USING PDF TEMPLATE 9534424 PS: DOCUMENT-REPEAT-FULLPATH-ELEMENTNAME SHOULDNT USE DOT "." AS PATH SEPARATOR 9553360 FORMPROCESSOR CANNOT PARSE SOME PDF TEMPLATES 9554959 TEXT IN AUTOSHAPE IS NOT PROPERLY CUT OFF FOR LINE WRAPPING 9569417 AFTER APPLYING PATCH 9509432 PDF TEMPLATES WITH DBDRV PRODUCE NO OUTPUT 9571670 ER: EXCEL TEMPLATE TO SUPPORT XSLT LOGIC AND XSL CUSTOM EXTENTIONS 9589809 XSL:CALL-TEMPLATE IS MISSING IN GENERATED XSL FILE 9605920 BOOKMARK TESTCASE FAILED DUE TO ER9283933 9689634 PRINT FLOW CHART USING ACROSS 3 DOWN 0 GIVES EXTRA BLANK PAGES You might have noticed some fixes and ehancements to the Excel templates so I can get back on those now. There is a part two to the Mapviewer BIP Mashup coming ... just need aanother 4 hours in the day to squeeze it in.

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• Cool Tools You Can Use: Validation Templates for PeopleSoft Contracts Processes

  - by Mark Rosenberg

  This is the first in a series of postings we’ll be making under the heading of Cool Tools You Can Use. Our PeopleSoft product management team identified the need for this series after reflecting on the many conversations we have each year with our PeopleSoft community members. During these conversations, we were discovering that customers and implementation partners were often not aware that solutions exist to the problems they were trying to address and that the solutions were readily available at no additional charge. Thus, the Cool Tools You Can Use series will describe the business challenge we’ve heard, the PeopleSoft solution to the challenge, and how you can learn more about the solution so that everyone can be sure to make full use of what PeopleSoft applications have to offer. The first cool tool we’ll look at is the Validation Template for PeopleSoft Contracts Process Requests, which was first released in December 2013 as part of PeopleSoft Contracts 9.2 Update Image 4. The business issue our customers highlighted to us is the need to tightly control but easily configure and manage the scope of data that any user can process when initiating a process. Control of each user’s span of impact is essential to reducing billing reconciliation issues, passing span of authority audits, and reducing (or even eliminating) the frequency of unexpected process results.  Setting Up the Validation Template for a PeopleSoft Contracts Process With the validation template, organizations can easily and quickly ensure the software restricts the scope of transactions a user can affect and gives organizations the confidence to know that business processes are being governed effectively. Additionally, this control of PeopleSoft Contracts process requests can be applied and easily maintained and adjusted from a web browser thereby enabling analysts to administer the rules without having to engage software developers to customize the software. During the field validation template setup, an analyst specifies the combinations of fields that must contain values when a user tries to setup a run control and initiate a PeopleSoft Contracts process from a process request page. For example, for the Process Limits component, an organization could require that users enter a valid combination of values for the business unit, contract, and contract type fields or a value in the contract administrator field. Until the user enters a valid combination of entries on the process request page, he cannot launch the process. With the validation template activated for process request pages, organizations can be confident that PeopleSoft Contracts users will not accidentally begin generating invoices or triggering other revenue management processes for transactions beyond their scope of authority. To learn more about the Validation Template, please review the Defining Validation Templates section of the PeopleSoft Contracts PeopleBooks. 

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• Consolidating Oracle E-Business Suite R12 on Oracle's SPARC SuperCluster

  - by Giri Mandalika

  An Optimized Solution for Oracle E-Business Suite (EBS) R12 12.1.3 is now available on oracle.com.     The Oracle Optimized Solution for Oracle E-Business Suite This solution was centered around the engineered system, SPARC SuperCluster T4-4. Check the business and technical white papers along with a bunch of relevant useful resources online at the above optimized solution page for EBS. What is an Optimized Solution? Oracle's Optimized Solutions are designed, tested and fully documented architectures that are tuned for optimal performance and availability. Optimized solutions are NOT pre-packaged, fully tuned, ready-to-install software bundles that can be downloaded and installed. An optimized solution is usually a well documented architecture that was thoroughly tested on a target platform. The technical white paper details the deployed application architecture along with various observations from installing the application on target platform to its behavior and performance in highly available and scalable configurations. Oracle E-Business Suite R12 Use Case Multiple E-Business Suite R12 12.1.3 application modules were tested in this optimized solution -- Financials (online - oracle forms & web requests), Order Management (online - oracle forms & web req uests) and HRMS (online - web requests & payroll batch). The solution will be updated with additional application modules, when they are available. Oracle Solaris Cluster is responsible for the high availability portion of the solution. Performance Data For the sake of completeness, test results were also documented in the optimized solution white paper. Those test results are mainly for educational purposes only. They give good sense of application behavior under the circumstances the application was tested. Since the major focus of the optimized solution is around highly available and scalable configurations, the application was configured to me et those criteria. Hence the documented test results are not directly comparable to any other E-Business Suite performance test results published by any vendor including Oracle. Such an attempt may lead to skewed, incorrect conclusions. Questions & Requests Feel free to direct your questions to the author of the white papers. If you are a potential customer who would like to test a specific E-Business Suite application module on any non-engineered syste m such as SPARC T4-X or engineered system such as SPARC SuperCluster, contact Oracle Solution Center.

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• Unity throws SynchronizationLockException while debugging

  - by pjohnson

  I've found Unity to be a great resource for writing unit-testable code, and tests targeting it. Sadly, not all those unit tests work perfectly the first time (TDD notwithstanding), and sometimes it's not even immediately apparent why they're failing. So I use Visual Studio's debugger. I then see SynchronizationLockExceptions thrown by Unity calls, when I never did while running the code without debugging. I hit F5 to continue past these distractions, the line that had the exception appears to have completed normally, and I continue on to what I was trying to debug in the first place.In settings where Unity isn't used extensively, this is just one amongst a handful of annoyances in a tool (Visual Studio) that overall makes my work life much, much easier and more enjoyable. But in larger projects, it can be maddening. Finally it bugged me enough where it was worth researching it.Amongst the first and most helpful Google results was, of course, at Stack Overflow. The first couple answers were extensive but seemed a bit more involved than I could pull off at this stage in the product's lifecycle. A bit more digging showed that the Microsoft team knows about this bug but hasn't prioritized it into any released build yet. SO users jaster and alex-g proposed workarounds that relieved my pain--just go to Debug|Exceptions..., find the SynchronizationLockException, and uncheck it. As others warned, this will skip over SynchronizationLockExceptions in your code that you want to catch, but that wasn't a concern for me in this case. Thanks, guys; I've used that dialog before, but it's been so long I'd forgotten about it.Now if I could just do the same for Microsoft.CSharp.RuntimeBinder.RuntimeBinderException... Until then, F5 it is.

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• Installer Changes for AutoVue 20.2.0 Client/Server Deployment

  - by GrahamOracle

  Those upgrading to AutoVue 20.2.0 Client/Server Deployment will notice a few changes in the installation process as compared to previous releases. The two notable changes are: SSL configuration during the installer: To configure SSL encryption between the AutoVue VueServlet and AutoVue server. User authentication configuration during the installer: To configure Kerberos authentication between the AutoVue client and AutoVue server (for environments where users are not already authenticated to a back-end system). These configurations are optional although recommended. For more information regarding these options, check out Oracle’s KM Note 1437447.1, as well as the AutoVue 20.2.0 Client/Server Deployment documentation (namely the Installation and Configuration Guide).

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• The Nine Cs of Customer Engagement

  - by Michael Snow

  Avoid Social Media Fatigue - Learn the 9 C's of Customer Engagement inside the Click Here The order you must follow to make the colored link appear in browsers. If not the default window link will appear 1. Select the word you want to use for the link 2. Select the desired color, Red, Black, etc 3. Select bold if necessary ___________________________________________________________________________________________________________________ Templates use two sizes of fonts and the sans-serif font tag for the email. All Fonts should be (Arial, Helvetica, sans-serif) tags Normal size reading body fonts should be set to the size of 2. Small font sizes should be set to 1 !!!!!!!DO NOT USE ANY OTHER SIZE FONT FOR THE EMAILS!!!!!!!! ___________________________________________________________________________________________________________________ -- Have We Hit a Social-Media Plateau? In recent years, social media has evolved from a cool but unproven medium to become the foundation of pragmatic social business and a driver of business value. Yet, time is running out for businesses to make the most out of this channel. This isn’t a warning. It’s a fact. Join leading industry analyst R “Ray” Wang as he explains how to apply the nine Cs of engagement to strengthen customer relationships. Learn: How to overcome social-media fatigue and make the most of the medium Why engagement is the most critical factor in the age of overexposure The nine pillars of successful customer engagement Register for the eighth Webcast in the Social Business Thought Leaders series today. Register Now Thurs., Sept. 20, 2012 10 a.m. PT / 1 p.m. ET Presented by: R “Ray” Wang Principal Analyst and CEO, Constellation Research Christian Finn Senior Director, Product Management Oracle Copyright © 2012, Oracle and/or its affiliates. All rights reserved. Contact Us | Legal Notices and Terms of Use | Privacy Statement SEV100103386 Oracle Corporation - Worldwide Headquarters, 500 Oracle Parkway, OPL - E-mail Services, Redwood Shores, CA 94065, United States Your privacy is important to us. You can login to your account to update your e-mail subscriptions or you can opt-out of all Oracle Marketing e-mails at any time.Please note that opting-out of Marketing communications does not affect your receipt of important business communications related to your current relationship with Oracle such as Security Updates, Event Registration notices, Account Management and Support/Service communications.

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• Application Integration Future &ndash; BizTalk Server &amp; Windows Azure (TechEd 2012)

  - by SURESH GIRIRAJAN

  I am really excited to see lot of new news around BizTalk in TechEd 2012. I was recently watching the session presented by Sriram and Rajesh on “Application Integration Futures: The Road Map and What's Next on Windows Azure”. It was great session and lot of interesting stuff about the feature updates for BizTalk and Azure integration. I have highlighted them below, definitely customers who haven’t started using Microsoft BizTalk ESB Toolkit should start using them which is going to be part of the core BizTalk product in future release, which is cool… BizTalk Server feature enhancements Manageability: ESB Tool Kit is going to be part of the core BizTalk product and Setup. Visualize BizTalk artifact dependencies in BizTalk administration console. HIS administration using configuration files. Performance: Improvements in ordered send port scenarios Improved performance in dynamic send ports and ESB, also to configure BizTalk host handler for dynamic send ports. Right now it runs under default host, which does not enable to scale. MLLP adapter enhancements and DB2 client transaction load balancing / client bulk insert. Platform Support: Visual Studio 2012, Windows 8 Server, SQL Server 2012, Office 15 and System Center 2012. B2B enhancements to support latest industry standards natively. Connectivity Improvements: Consume REST service directly in BizTalk SharePoint integration made easier. Improvements to SMTP adapter, to add macros for sending same email with different content to different parties. Connectivity to Azure Service Bus relay, queues and topics. DB2 client connectivity to SQL Server and SQL Server connectivity to Informix. CICS Http client connectivity to Windows. Azure: Use Azure as IaaS/PaaS for BizTalk environment. Use Azure to provision BizTalk environment for test environment / development. Later move to On-premises or build a Hybrid cloud approach. Eliminate HW procurement for BizTalk environment for testing / demos / development etc. Enable to create BizTalk farm easily and remove/add more servers as needed. EAI Service: EAI Bridge Protocol transformation Message Transformation Running custom code Message Enrichment Hybrid Connectivity LOB Applications On-premises Application On-premises Connectivity to Applications in the cloud Queues/ Topics Ftp Devices Web Services Bridge can be customized based on the service needs to provide different capabilities needed as part of the bridge. Look at the sample for EDI bridge for EDI service sample. Also with Tracking enabled through the portal. http://msdn.microsoft.com/en-us/library/windowsazure/hh674490 Adapters: Service Bus Messaging adapter - New adapter added. WebHttp adapter - For REST services. NetTcpRelay adapter - New adapter added. I will start posting more and once I start playing with this…

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• Should I cache the data or hit the database?

  - by JD01

  I have not worked with any caching mechanisms and was wondering what my options are in the .net world for the following scenario. We basically have a a REST Service where the user passes an ID of a Category (think folder) and this category may have lots of sub categories and each of the sub categories could have 1000 of media containers (think file reference objects) which contain information about a file that may be on a NAS or SAN server (files are videos in this case). The relationship between these categories is stored in a database together with some permission rules and meta data about the sub categories. So from a UI perspective we have a lazy loaded tree control which is driven by the user by clicking on each sub folder (think of Windows explorer). Once they come to a URL of the video file, they then can watch the video. The number of users could grow into the 1000s and the sub categories and videos could be in the 10000s as the system grows. The question is should we carry on the way it is currently working where each request hits the database or should we think about caching the data? We are on using IIS 6/7 and Asp.net.

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• How granular should a command be in a CQ[R]S model?

  - by Aaronaught

  I'm considering a project to migrate part of our WCF-based SOA over to a service bus model (probably nServiceBus) and using some basic pub-sub to achieve Command-Query Separation. I'm not new to SOA, or even to service bus models, but I confess that until recently my concept of "separation" was limited to run-of-the-mill database mirroring and replication. Still, I'm attracted to the idea because it seems to provide all the benefits of an eventually-consistent system while sidestepping many of the obvious drawbacks (most notably the lack of proper transactional support). I've read a lot on the subject from Udi Dahan who is basically the guru on ESB architectures (at least in the Microsoft world), but one thing he says really puzzles me: As we get larger entities with more fields on them, we also get more actors working with those same entities, and the higher the likelihood that something will touch some attribute of them at any given time, increasing the number of concurrency conflicts. [...] A core element of CQRS is rethinking the design of the user interface to enable us to capture our users’ intent such that making a customer preferred is a different unit of work for the user than indicating that the customer has moved or that they’ve gotten married. Using an Excel-like UI for data changes doesn’t capture intent, as we saw above. -- Udi Dahan, Clarified CQRS From the perspective described in the quotation, it's hard to argue with that logic. But it seems to go against the grain with respect to SOAs. An SOA (and really services in general) are supposed to deal with coarse-grained messages so as to minimize network chatter - among many other benefits. I realize that network chatter is less of an issue when you've got highly-distributed systems with good message queuing and none of the baggage of RPC, but it doesn't seem wise to dismiss the issue entirely. Udi almost seems to be saying that every attribute change (i.e. field update) ought to be its own command, which is hard to imagine in the context of one user potentially updating hundreds or thousands of combined entities and attributes as it often is with a traditional web service. One batch update in SQL Server may take a fraction of a second given a good highly-parameterized query, table-valued parameter or bulk insert to a staging table; processing all of these updates one at a time is slow, slow, slow, and OLTP database hardware is the most expensive of all to scale up/out. Is there some way to reconcile these competing concerns? Am I thinking about it the wrong way? Does this problem have a well-known solution in the CQS/ESB world? If not, then how does one decide what the "right level" of granularity in a Command should be? Is there some "standard" one can use as a starting point - sort of like 3NF in databases - and only deviate when careful profiling suggests a potentially significant performance benefit? Or is this possibly one of those things that, despite several strong opinions being expressed by various experts, is really just a matter of opinion?

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• Data Transformation Pipeline

  - by davenewza

  I have create some kind of data pipeline to transform coordinate data into more useful information. Here is the shell of pipeline: public class PositionPipeline { protected List<IPipelineComponent> components; public PositionPipeline() { components = new List<IPipelineComponent>(); } public PositionPipelineEntity Process(Position position) { foreach (var component in components) { position = component.Execute(position); } return position; } public PositionPipeline RegisterComponent(IPipelineComponent component) { components.Add(component); return this; } } Every IPipelineComponent accepts and returns the same type - a PositionPipelineEntity. Code: public interface IPipelineComponent { PositionPipelineEntity Execute(PositionPipelineEntity position); } The PositionPipelineEntity needs to have many properties, many which are unused in certain components and required in others. Some properties will also have become redundant at the end of the pipeline. For example, these components could be executed: TransformCoordinatesComponent: Parse the raw coordinate data into a Coordinate type. DetermineCountryComponent: Determine and stores country code. DetermineOnRoadComponent: Determine and store whether coordinate is on a road. Code: pipeline .RegisterComponent(new TransformCoordinatesComponent()) .RegisterComponent(new DetermineCountryComponent()) .RegisterComponent(new DetermineOnRoadComponent()); pipeline.Process(positionPipelineEntity); The PositionPipelineEntity type: public class PositionPipelineEntity { // Only relevant to the TransformCoordinatesComponent public decimal RawCoordinateLatitude { get; set; } // Only relevant to the TransformCoordinatesComponent public decimal RawCoordinateLongitude { get; set; } // Required by all components after TransformCoordinatesComponent public Coordinate CoordinateLatitude { get; set; } // Required by all components after TransformCoordinatesComponent public Coordinate CoordinateLongitude { get; set; } // Set in DetermineCountryComponent, not required anywhere. // Requires CoordinateLatitude and CoordinateLongitude (TransformCoordinatesComponent) public string CountryCode { get; set; } // Set in DetermineOnRoadComponent, not required anywhere. // Requires CoordinateLatitude and CoordinateLongitude (TransformCoordinatesComponent) public bool OnRoad { get; set; } } Problems: I'm very concerned about the dependency that a component has on properties. The way to solve this would be to create specific types for each component. The problem then is that I cannot chain them together like this. The other problem is the order of components in the pipeline matters. There is some dependency. The current structure does not provide any static or runtime checking for such a thing. Any feedback would be appreciated.

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• PeopleSoft Grants & the Federal Agency Letter of Credit Draw Changes

  - by Mark Rosenberg

  For decades, most, if not all, US Federal agencies that sponsor research allowed grant recipients to request and receive payments using pooled accounts, commonly known as pooled letter of credit (LOC) draws. This enabled organizations, such as universities and hospitals, fast and efficient access to reimbursement of the expenditures they incurred conducting research across a portfolio of grants. To support this business practice, the PeopleSoft Grants solution has delivered an LOC Draw report to provide the total request amount along with all of the supporting invoice details for reconciliation and audit purposes. Now, in an attempt to provide greater transparency, eliminate fraud, strengthen accountability for grant-related financial transactions, and simplify grant award closeout, many US Federal sponsors are transitioning from the “pooling” letter of credit draw method to requesting on a “grant-by-grant” basis. The National Science Foundation, the second largest issuer of Federal awards, already transitioned to detailed grant draws in 2013. And, in response to the U.S. Department of Health and Human Services (HHS) directive to HHS-supported Agencies, the largest Federal awards sponsor, the National Institutes of Health (NIH), will fully transition to the new HHS subaccount draw method. This will require NIH award recipients to request payments based on actual expenses incurred on an award-by-award basis. NIH is expected to fully transition to this new draw method by the end of Federal fiscal year 2015.  (The NIH had planned to fully transition to this new method by the end of fiscal 2014; however, the impact to institutions was deemed to be significant enough that a reprieve was recently granted.) In light of these new Federal draw requirements, we have recently released these new features to aid our customers on both PeopleSoft Grants releases 9.1 and 9.2:1. Federal Award Identification Number on the Proposal and Award Profile 2. Letter of credit fields on contract lines to support award basis draws and comply with Federal close out mandates3. Process to produce both pro forma and final LOC Draw Reports in BI Publisher report format4. Subacccount ID field on the LOC Summary and a new BI Publisher version of the LOC Summary report 5. Added Subaccount Field and contract info to be displayed on the LOC summary page6. Ability to generate by a variety of dimensions pro forma and invoiced draw listings 7. Queries for generation and manipulation of data to upload into sponsor payment request systems and perform payment matching8. Contracts LOC Close Out query to quickly review final balances prior to initiating final draws and preparing Federal Financial Reports prior to close The PeopleSoft Development team actively monitors this and other major Federal changes and continues working closely with the Grants Product Advisory Group of the Higher Education User Group to ensure a clear understanding of what our customers need in order to transition to new approaches for doing business with the Federal government. For more information regarding the enhancements to the PeopleSoft Grants solution, existing customers can login to My Oracle Support and review the Enhancements to Letter of Credit Process (Doc ID 1912692.1) associated with resolution ID 904830. This enhanced LOC functionality is available in both PeopleSoft FSCM 9.1 Bundle #31 and PeopleSoft FSCM 9.2 Update Image 8.

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• Moving all UI logic to Client Side?

  - by Mag20

  Our team originally consisted of mostly server side developers with minimum expertise in Javascript. In ASP.NET we used to write a lot of UI logic in code-behind or more recently through controllers in MVC. A little while ago 2 high level client side developers joined our team. They can do in HTMl/CSS/Javascript pretty much anything that we could previously do with server-side code and server-side web controls: Show/hide controls Do validation Control AJAX refreshing So I started to think that maybe it would be more efficient to just create a high level API around our business logic, kinda like Amazon Fulfillment API: http://docs.amazonwebservices.com/fws/latest/APIReference/, so that client side developers would fully take over the UI, while server side developers would only concentrate on business logic. So for ordering system you would have a high level API like: OrderService.asmx CreateOrderResponse CreateOrder(CreateOrderRequest) AddOrderItem AddPayment - SubmitPayment - GetOrderByID FindOrdersByCriteria ... There would be JSON/REST access to API, so it would be easy to consume from client-side UI. We could use this API for both internal UI development and also for 3-rd parties to create their own applications. With advances in Javascript and availability of good client side developers, is it a good time to get rid of code-behind/controllers and just concentrate on developing high level APIs (ala Amazon) that client side developers can consume?

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• Which pattern is best for large project

  - by shamim

  I have several years of software development experience, but I am not a keen and adroit programmer, to perform better I need helping hands. Recently I engaged in an ERP project. For this project want a very effective structure, which will be easily maintainable and have no compromise about performance issue. Below structures are now present in my old projects. Entity Layer BusinessLogic Layer. DataLogic Layer UI Layer. Bellow picture describe how they are internally connected. For my new project want to change my project structure, I want to follow below steps: Core Layer(common) BLL DAL Model UI Bellow picture describe how they are internally connected. Though goggling some initial type question’s are obscure to me, they are : For new project want to use Entity framework, is it a good idea? Will it increase my project performance? Will it more maintainable than previous structure? Entity Framework core disadvantages/benefits are? For my project need help to select best structure. Will my new structure be better than the old one?

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• Advice on how to understand in general and in practice IT Infrastructure

  - by Luca

  My IT knowledge resides mainly in SW development. I have just some basic know how about networks. On the net I tried to get information and read books in order to better understand the overall IT infrastrcuture, but all the sources I found are too generic or, mainly, too detailed in just one aspect, making me lost. Could anyone suggest some books or web resources as good compromise in details? My goal would be able to understand the network issues and security threats when, for example, two remote system have to be setup and put in connection each other. Considering this scenario there are several aspects to consider: firewalls, intranet/internet interconnections, certificates for httpS, etc. The argument is quite wide, therefore I was looking for something that might help to start to understand this subject without going too deep in details (Computer Networks from A.Tanenbaum is a wonderful milestone, but way too specific for my scope). Thanks

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• Exposing Beehive Portlets in WebCenter

  - by Tridib Samanta

  Installing Oracle Beehive PortletsInstalling Oracle Beehive Portlets on Oracle WebCenter Portal Customizing Oracle Beehive Portlets

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• Advanced Charts Part I

  - by Tim Dexter

  Yeeeep! Another series looms ... this one could stretch out a bit and more options become available. Ever needed to generate something similar to these? Beyond what BIP can provide today but there are a few options; one from Oracle and R, now out in the wild and another out there from JFreeChart, open source and therefore almost free. Of course Google is ever present and they have been extending their chart support. I blogged the How for Google charts a while back here. Different ways to integrate but they can all help to close the charting gap for you.

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• Quantifying the Value Derived from Your PeopleSoft Implementation

  - by Mark Rosenberg

  As product strategists, we often receive the question, "What's the value of implementing your PeopleSoft software?" Prospective customers and existing customers alike are compelled to justify the cost of new tools, business process changes, and the business impact associated with adopting the new tools. In response to this question, we have been working with many of our customers and implementation partners during the past year to obtain metrics that demonstrate the value obtained from an investment in PeopleSoft applications. The great news is that as a result of our quest to identify value achieved, many of our customers began to monitor their businesses differently and more aggressively than in the past, and a number of them informed us that they have some great achievements to share. For this month, I'll start by pointing out that we have collaborated with one of our implementation partners, Huron Consulting Group, Inc., to articulate the levers for extracting value from implementing the PeopleSoft Grants solution. Typically, education and research institutions, healthcare organizations, and non-profit organizations are the types of enterprises that seek to facilitate and automate research administration business processes with the PeopleSoft Grants solution. If you are interested in understanding the ways in which you can look for value from an implementation, please consider registering for the webcast scheduled for Friday, December 14th at 1pm Central Time in which you'll get to see and hear from our team, Huron Consulting, and one of our leading customers. In the months ahead, we'll plan to post more information about the value customers have measured and reported to us from their implementations and upgrades. If you have a great story about return on investment and want to share it, please contact either [email protected]  or [email protected]. We'd love to hear from you.

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