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• Exchange 2010 remove Arbitration mailbox and mailbox store db

  - by JNM

  I have a problem with Exchange 2010 which is a nightmare for me. The problem is, that in Exchange management console i have several store databases in database management tab. only one is mounted, because i am using it. the second one is mounted, but it was used on other server before (now that server is dead). that database mounted status is UNKNOWN. The file of that database does not exist, but it still shows there. I can't remove it from management console, because it has mailboxes. i removed all mailboxes and disabled two arbitrary mailboxes. i can't delete it because i still have one arbitrary mailbox left. i can't move it, because it requires connection to dead server. i can't disable it, because i get error that it is the last one in organization. Can somebody help me? Solved it by using this command: Get-Mailbox -Arbitration -Database db1 | Remove-Mailbox -Arbitration -RemoveLastArbitrationMailboxAllowed Now i have another problem. Exchange management console shows public folder from different server which is dead now. That folder was copied here, but it is not needed anymore. Public folder file has been deleted, and records from ADSI edit has been removed too. But i can't remove that folder from management console. i get an error Exchange isn't able to check for public folder replicas for "My Public Folder Database". Anybody can help me with that?

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• ADSL to T1, Is it worth it for us?

  - by Jack Hickerson

  The company I work for has roughly 45-55 simultaneous users (local and remote/VPN) logged in at a given time. We currently subscribe to an ADSL connection but we have been experiencing slower upload/download speeds as our number of users increase. So, I have a few questions with regards to upgrading our connection to a t1 line. I am aware that the number of channels on a t1 line are much greater then that of our current ADSL connection, but I have heard that the number of active users on a t1 line should be no greater than ~30 for optimal performance. I would think this statement is dependent on what each user was using the connection for and could change depending on this variable. That being said, I have tried to break down how the line would be used in our organization based on our major departments: Sales (~60% of total users) - Everyday surfing, email, research, occasional streaming media Marketing (~15% of total users) - Heavy reliance on uploading/downloading, streaming media, file sharing Other (~25% of total users) - email, rare use of any connection intensive activities. I have considered keeping the ADSL for our local users and dedicating the t1 to our remote users (or vice versa) but the cost is significantly higher then what we had hoped for. All factors being equal (# of users, frequency of downloads/uploads from our current activities) Would you suspect a significant performance increase in making the transition to a t1 line from our current ADSL line? What are your thoughts or recommendations?

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• How can I add subdomains of default accepted domain of Exchange 2010

  - by Christoph

  I have an Exchange 2010 that has several accepted domains. Now I want this server to accept - besides the default SMTP domain - all subdomains of the default domain. The documentation in Technet states When you create an accepted domain, you can use a wildcard character (*) in the address space to indicate that all subdomains of the SMTP address space are also accepted by the Exchange organization. For example, to configure Contoso.com and all its subdomains as accepted domains, enter *.Contoso.com as the SMTP address space. It is, however not possible to add e. g. *.contoso.com if contoso.com is already configured. Exchange complains in this case that the domain is already configured. It is also not possible to edit the "value", i. e. the domain name of an accepted domain. I know that I cannot modify the default accepted domain, but changing it to another does not help either, because the domain name itself can never be edited. The last idea was deleting the accepted domain and re-creating it with "*." prepended. This is, however, also impossible because it is of course not possible to delete or modify the default address policy and if a domain name is used in an address template it cannot be removed from the accepted domains. The question is: How can I make my Exchange 2010 server accept any subdomain of its default accepted domain with a wildcard?

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• Debian - Secure system from current administrator

  - by netadmin

  Hello, I am the Network and Systems Administrator in an organization of just under 500 users. We have a number of Windows Servers, and that is certainly my area of expertise. We also have a very small handful of Debian servers. We are about to terminate the sysadmin of these Debian systems. Short of powering down the systems, I would like to know how I can ensure that the previous admin does not have control of these systems in the future, at least until we hire a replacement linux sysadmin. I have physical/virtual-console access to each of the systems, so I can reboot them in various user-modes. I just don't know what to do. Please assume that I do not currently have root access to all of these systems (an oversight on my part that I now recognize.) I have some experience in Linux, and use it on my desktop on a daily basis, but I must admit that I am a competent user of linux, not a systems admin. I have no fear of the command line however.... Is there a list of steps that one should take to "secure" a system from somebody else? Again, I assure you that this is legit, I am re-taking control of my employer's systems, at the request of my employer. I hope to not have to shut the systems down permanently and still be reasonably certain that they are secure. Thanks for your time.

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• Being a more attractive job candidate - Certs XOR Degree

  - by Zephyr Pellerin

  I'm currently working in an IT position, where I do helpdesk stuff, and predominantly security related issues/consulting (In the loosest sense of the term) In-House and for Service-Contract clients (as the only/acting CCSP [I guess I should say only person with Cisco experience] in my organization). I've professionally written Kernel Mode drivers for a gaming company. Among other things that I'm proud to put on a resume. I think of myself as very reasonably qualified as a System Administrator, With excellent Cisco experience, among other things I think would make a good addition to almost any IT staff in need of a new employee. However, Something has always tripped me up - Human Resources. Let me explain, I decided to skip the university route - I'm immensely glad that I did, The computer science graduates that I've met and work with rarely know much of anything about Computers (Until they gain some 'real' experience), Even when asked about Theoretical Computing fundamentals they can rattle something off about Turing Completeness but rarely do they understand the mathematical underpinnings. In short, I think instead of going to college, I'd rather pick up some real world experience. However, Apparently, Employers rarely think the same way. A quick perusal of jobs through the standard job search engine yields nothing short of a conspiracy to exclude anyone without 'A Bachelors Degree in Computer Science or Equivalent'. Interviews I've had in the past have almost always been entangled with - 1. My Age (Which I can't really change) and 2. Lack of Degree. Employers frequently disregard the CCNA/CCSP, The experience I've gained through internships, My extensive experience in x86 assembly and C, among so many other things I like to think are valuable to employers - In lieu of the fact that I don't have a piece of paper. So, AS AN EMPLOYER - Is it even worth working on my CCIE? Or should I pad my resume with certifications that are easier to acquire (Like CISSP, MSCE, Network+, etc.). Or should I ditch the whole idea and head back to get a Mathematics or CS degree?

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• Active Directory Password Formats

  - by Brent Pabst

  Hi, I'm working on an open source project that will manage active directory users. I am looking for feedback from Windows/Active Directory Admins on the formats of usernames they prefer or their organization uses. I want to make sure the software allows admins to use the most popular formats when new users are created. Here is the list I have so far: 1. <firstname><lastname> 2. <lastname><firstname> 3. <lastname><firstinitial> 4. <lastname><firstinitial><middleinitial> 5. <firstinitial><lastname> 6. <firstinitial><middleinitial><lastname> 7. <firstname><lastinitial> In addition how do you handle multiple identical names? So if two John Smith's exist do you append a numeric number, or interject a middle initial or name to solve the problem? Thanks for the feedback

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• Sporadic email delivery to one user

  - by minamhere

  I have a user that occasionally does not receive emails from outside our organization. It does not seem to matter whether the other person is replying to an initial email or sending a new message. I have checked the Exchange System Manager and there is no record of the sender at all during this time period. No record of the message getting captured by the spam software (GFI Mail Essentials). The sender does not receive an NDR or any other indication that the message didn't arrive. It seems to me that these messages are not even getting to our servers at all. But, this is only impacting one user(that I am aware of) and not all the time. Some messages get through without any problem, others just disappear. The senders are not related at all. One is in another country, one uses AOL, one uses a corporate Exchange server locally. I can't seem to find a pattern. Where else can I look to try to figure out where these messages are going/getting captured? Are there additional logs that I can enable either within GFI or Exchange that might shed some light on this? Thanks. We are using Exchange 2003 on Server 2003. Desktop client is Outlook 2003 on Windows XP Pro.

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• Adding users to Sharepoint when they are not in the same domain

  - by jim-work

  Bear with me as I explain this, I'm working my way through Sharepoint access as I go, but I'll clarify my question as I go along. The Problem We have about 10,000 users who need access to our Sharepoint 2005 based reporting. Because our organization is migrating from one domain to another, we need to add each user twice, once for each domain. For the current domain, this is no problem, we've got a powershell script that I tweaked to add all the users in a given CSV file, this takes about 5 minutes to run. The big problem we're having is with users who are NOT in our currently active domain. Because the sharepoint server cannot authenticate the new users, we can't add them directly. What we're doing is creating a temp user, then using STSADM.EXE to migrate that test user to the proper domain/user_name for each of our 10,000 users. The creation and migration takes about 5 seconds per user, or well over 12 hours to run. The Question Has anyone encountered this before? Is there a way to add users without requiring AD authentication? Why is STSADM.EXE running so slow? Thanks a lot for any advice or direction anyone can give me.

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• Which is more secure: Tomcat standalone or Tomcat behind Apache?

  - by NoozNooz42

  This question is not about performance, nor about load-balancing, etc. Which would be more secure: running Tomcat in standalone mode or running Tomcat behind apache? The thing is, Tomcat is written in Java and hence it is pretty much immune to buffer overrun/overflow (unless a buffer overrun in a C-written lib used by Tomcat can be triggered, but they're rare [the last I remember was in zlib, many many moons ago] and one heck of a hack to actually exploit), which gets rid of a lot of potential exploits. This page: http://wiki.apache.org/tomcat/FAQ/Security has this to say: There have been no public cases of damage done to a company, organization, or individual due to a Tomcat security issue... there have been only theoretical vulnerabilities found. All of those were addressed even though there were no documented cases of actual exploitation of these vulnerabilities. This, combined with the fact that buffer overrun/overflow are pretty much non-existent in Java, makes me believe that Tomcat in standalone mode is pretty secure. In addition to that, I can install both Java and Tomcat on Linux without needing to be root. The only moment I need to be root is to set up a transparent port 8080 to port 80 forwarding (and 8443 to 443). Two iptables line as root, that's all root is needed for. (I don't know for Apache). Apache is much more used than Tomcat and definitely does not have a security track record as good as Tomcat. What would make Tomcat + Apache more secure? What would make Tomcat + Apache less secure? In short: which is more secure, Tomcat standalone or Tomcat with Apache? (remembering that performance aren't an issue here)

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• postfix smtp_fallback_relay for deferred messages to a single domain

  - by EdwardTeach

  I use Postfix to send messages to a mail server outside my organization which frequently rejects/defers my mail. My Postfix server sees that these messages are deferred and tries again, eventually getting through. Final delivery can take up to an hour, which makes my users unhappy. In comparison, mail from my Postfix server to other hosts works normally. I have now found out about a second, unofficial MX for this domain that does not reject/defer mail. This second MX does not appear when doing a DNS MX query for the domain. Therefore, for the problem domain I would like to use this second MX as a fallback. That is: whenever mail is deferred by the primary MX, try again on the unofficial second MX. I see that there is already a postfix configuration "smtp_fallback_relay". However the documentation seems to indicate that I can not restrict usage of the fallback to a single domain. The documentation also doesn't mention deferred message handling. So is there a way to configure a single-domain, deferred-retry fallback host in Postfix? For reference, I am including my postconf output (the host names and ip addresses are fake): alias_database = hash:/etc/aliases alias_maps = hash:/etc/aliases, hash:/etc/postfix/legacy_mailman, ldap:/etc/postfix/ldap-aliases.cf append_dot_mydomain = no biff = no config_directory = /etc/postfix default_destination_concurrency_limit = 2 inet_interfaces = all inet_protocols = all local_destination_concurrency_limit = 2 local_recipient_maps = $alias_maps mailbox_size_limit = 0 mydestination = myhost.my.network, localhost.my.network, localhost, my.network myhostname = myhost.my.network mynetworks = 127.0.0.0/8, [::ffff:127.0.0.0]/104, [::1]/128, 10.10.10.0/24 myorigin = my.network readme_directory = no recipient_delimiter = + relay_domains = $mydestination relayhost = smtp_fallback_relay = the.problem.host smtp_header_checks = smtpd_banner = $myhostname ESMTP $mail_name virtual_alias_maps = hash:/etc/postfix/virtual

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• Designing a software based load balancer

  - by Kishore pandey

  Hello to all Server fault users, I am new to this website but have constantly been using the mother website, stackover flow. Well to begin with, i would like to design a load balancer for the organization i am working for. As i am very new to this whole, idea about load balancing and networks. I am finding it very difficult to start my project. I did a lot of research on already existing load balancer and found some(HAPROXY,NGINX) that could solve my problems, but the point is, I am still in a dilemma if they could answer the following requirements of mine: The client and server in my architecture are distributed. The load balancer should take care of the firewall. LB server should balance the load among all servers present in WWW cloud. The LB server should have some sort of configuration file, with the help of which it is possible to configure the servers. Heart beat: With the help of which it would be possible to check if any server is down, if any server is down the request should be passed to some other server. Various load balancing algorithms of the incoming requests. Easy error handling. It should be fairly possible to prioritize the incoming requests. Is there any already available load balncer solution on the market that could satisfy these requirements? If not is there any base code available with the help of which i could develop my own load balncer. If not where should i start from scratch? I am practically new to everything. Any help from a load balancer expert is very much appreciated. Thanx a ton in advance. Cheers and regards. Kishore

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• Having trouble mapping Sharepoint document library as a Network Place

  - by Sdmfj

  I am using Office 365, Sharepoint Online 2013. Using Internet Explorer these are the steps I have taken: ticked the keep me signed in on the portal.microsoftonline.com page. It redirects me to Godaddy login page because Office 365 was purchased through them. I have added these sites to trusted sites (as well as every page in the process) and chose auto logon in Internet explorer. Once on the document library I open as explorer and copy the address as text. I go to My Computer and right click to add a network place and paste in the document library address. It successfully adds the library as a network place 30% of the time. I can do this same process 3 times in a row and it will fail the first 2 times and then succeeds. It works for a little while and then I get an error that the DNS cannot be found. I need multiple users in our organization to be able to access this document library as if it was a mapped network drive on our local network. Is there an easier way to do this? I may just sync using the One Drive app but thought that direct access to the files without worrying about users keeping their files synced.

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• Understanding encryption Keys

  - by claws

  Hello, I'm really embarrassed to ask this question but its the fact that I don't know anything about encryption. I always avoided it. I don't understand the concept of encryption keys (public key, private key, RSA key, DSA key, PGP Key, SSH key & what not) . I did encounter these in regular basis but as I said I always avoided them. Here are few instances where I encountered: Creating Account: A public RSA or DSA key will be needed for an account. Send the key along with your desired account name to [email protected] I really don't know what are RSA/DSA or How to get their keys? Do I need to register some where for that? Mailing: I'm unable to recall exactly but I've seen some mails have some attachments like signature or the mail footer will have something called PGP signature etc.. I really don't get its concept. GIT Version control: I created account in assembla.com (for private GIT repo) and it asked me to enter "SSH keys" to my profile. Where am I gonna get these? Why do I need it? Isn't SSH related to remote login (like remote desktop or telnet)? How are these two SSHs related & differ? I don't know in how many more situations I'm going to encounter these things. I'm really confused and have no clue about where to start & how to proceed to learn these things. Kindly someone point me in correct direction. Note: I've absolutely zero interested in encryption related topics. So, there is no way I'm going to read a graduate level book on this subject. I just want to clear my concepts without going into much depth.

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• Does this exist: a standardized way of documenting a file-system structure

  - by eegg

  At work, I'm in charge of maintaining the organization of a whole lot of varied data on a standard file-system. Part of this is coming up with sensible classification (by similarity, need, read/write access, etc), but the bigger part is actually documenting it: what documents/files/media should go where, what should not be in this directory, "for something slightly different, see ../../other-dir", etc. At the moment, I've documented this using a plaintext file filing.txt in every directory I want to document. If someone is unsure what's meant to be in any directory, they read that file. This works alright, but it seems odd that I have this primitive custom solution to a problem that any maintainer of a non-trivial directory structure must experience. Every company I've known of, for example, has some kind of shared file-system where agreed terminology for categorization is important. In my experience, people just have to learn what's what by trial-and-error and experimentation. So allow me to propose a better solution, and hopefully you can tell me if it exists. Any directory on any filesystem can have a hidden plaintext file named .filing. Its contents are descriptive human language. It uses some markup like Markdown, with little more than bold, italic, and (relative) hyperlinks to other directories. Now a suitably-enabled file browser will check for a file named .filing whenever it displays a directory. If it exists, its contents are parsed and displayed in an unobtrusive pane near the directory-path widget. Any links therein can be clicked, and the user will be taken to the target directory of that link. I think that the effort of implementing such a standard would pay back many times over in usability gains. We would have, say, plugins for Nautilus, Konqueror, etc.. It could be used to display directory information in the standard file lists served by webservers. And so on. So, question: does such a thing exist? If not, why not? Do people think it's a worthwhile idea?

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• Calendar booking issue - Exchange 2003 and 2010

  - by NaOH

  In our organization we are running Exchange 2003 and 2010 simultaneously, with the hopes of migrating everyone to Exchange 2010 sometime within the next few months. Everyone is using Outlook 2010. Recently, we had an issue with transaction log storage on the Exchange 2003 server. This was resolved, but for some reason no meeting rooms on the Exchange 2003 server will automatically book meetings any longer. I have played around with this for a while, changing calendar permissions, turning resource scheduling off and back on, etc. No dice. My next step was to try migrating a resource to the Exchange 2010 server. After doing so, and setting it up as a Room, enabling Auto-Accept and removing the EnableDirectBooking registry entry on my PC, I can book a meeting with this room. If EnableDirectBooking is enabled, I get an error message stating: "Meeting Room" declined your meeting because it is recurring. You must book each meeting separately with this resource. This is despite the fact that the meeting I'm attempting to create has no recurrence. Now, I have also created a new test Room from scratch on the Exchange 2010 server, and I can book a meeting with this Room regardless of whether or not I have the EnableDirectBooking reg entry in place. All users here have this registry entry, and I'd rather not have to figure out how to push something out to remove it from every PC. Rather, I'd like to figure out what's different between the configurations of these two meeting rooms so that I could book a meeting room regardless of whether EnableDirectBooking is enabled or not. Any ideas, anyone? Thanks!

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• Undeliverable e-mail message from [email protected]

  - by QGfisher

  I am responsible for IT for a small charity and we have a problem with a few individuals who e-mail us on our hosted e-mail addresses. The individual is on btconnect and our server is also on BT broadband and using MSExchange. I understand that the message from [email protected] are generated by Exchange but can't tell whether this is a problem with our server (seems unlikely as most people send and receive e-mails perfectly well) or with the sender's server. I have copied a sample test message below and would be very grateful if somebody can explain what is causing this problem. I have * the personal details - hope that's acceptable but I don't want to compromise the individual's identity/security. ----- Original Message ----- From: "System Administrator" To: "****" <****.***@btconnect.com Sent: Tuesday, April 06, 2010 3:26 PM Subject: Undeliverable: Test Message Your message To: ***** Subject: Test Message Sent: Tue, 6 Apr 2010 15:25:59 +0100 did not reach the following recipient(s): ***@quiltersguild.org.uk on Tue, 6 Apr 2010 15:26:07 +0100 The e-mail account does not exist at the organization this message was sent to. Check the e-mail address, or contact the recipient directly to find out the correct address.

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• How can I proxy multiple LDAP servers, and still have grouping of users on the proxy?

  - by Chris

  I have 2 problems that I'm hoping to find a common solution to. First, I need to find a way to have multiple LDAP servers (Windows AD's across multiple domains) feed into a single source for authentication. This is also needed to get applications that can't natively talk to more than one LDAP server to work. I've read this can be done with Open LDAP. Are there other solutions? Second, I need to be able to add those users to groups without being able to make any changes to the LDAP servers I'm proxying. Lastly, this all needs to work on Windows Server 2003/2008. I work for a very large organization, and to create multiple groups and have large numbers of users added to, moved between, and removed from them is no small task. This normally requires tons of paperwork and a lot of time. Time is the one thing we don't normally have; dodging the paperwork is just a plus. I have very limited experience in all this, so I'm not even sure what I'm asking will make sense. Atlassian Crowd comes close to what we need, but falls short of having it's own LDAP front end. Can anyone provide any advice or product names? Thanks for any help you can provide.

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• Detecting login credentials abuse

  Greetings. I am the webmaster for a small, growing industrial association. Soon, I will have to implement a restricted, members-only section for the website. The problem is that our organization membership both includes big companies as well as amateur “clubs” (it's a relatively new industry…). It is clear that those clubs will share the login ID they will use to log onto our website. The problem is to detect whether one of their members will share the login credentials with people who would not normally supposed to be accessing the website (there is no objection for such a club to have all it’s members get on the website). I have thought about logging along with each sign-on the IP address as well as the OS and the browser used; if the OS/Browser stays constant and there are no more than, say, 10 different IP addresses, the account is clearly used by very few different computers. But if there are 50 OS/Browser combination and 150 different IPs, the credentials have obviously been disseminated far, and there would be then cause for action, such as modifying the password. Of course, it is extremely annoying when your password is being unilaterally changed. So, for this problem, I thought about allowing the “clubs” to manage their own list of sub-accounts, and therefore if abuse is suspected, the user responsible would be easily pinned-down, and this “sub-member” alone would face the annoyance of a password change. Question: What potential problems would anyone see with such an approach?

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• Davical + LDAP + NTLM

  - by slavizh

  I have set up a Davical server on CentOS. I've configured it to use LDAP and the users use their usernames and passwords to authenticate to the Davical server. I am using Lightning as client software for calendaring. Using Lightning requires entering username and password everytime, so I decided to set NTLM. I want my users who are logging in the domain to use the calendar server trough Lightning without entering username and password. I've set up NTLM on the Davical server. But when a user trys to reach the calendar trough Lightning first the server asks for NTLM username and password and then ask for the LDAP username and password. It becomes something like double authentication. The problem is that NLTM requires domain\username and passowrd and Davical trough LDAP requires only username and password. So my questions are: Is there a way to change something in Davical so that Davical trough LDAP to requires domain\username and passwords authentication? That way may be trough NTLM the second authentication will proceed silently and the users will user Lightning without entering usernames and passwords Is there a way I can make this double authentication to become one and to use only NTLM? P.S. We have Samba domain with LDAP server and our users use Thunderbird for their mail and I want to put Lightning too. That way they will have calendar service. But I don't want they to enter username and password for the calendar every time they log in. I know they can save that password but that is not an option for my organization.

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• What's the best / easiest way to combine two mailboxes on Exchange 2007?

  - by jmassey

  I've found this and this(2) (sorry, maximum hyperlink limit for new users is 1, apparently), but they both seem targeted toward much more complex cases than what I'm trying to do, and I just want to make sure I'm not missing some better approach. Here's the scenario: 'Alice' has retired. 'Bob' has taken over Alice's position. Bob was already with the organization in a different but related position, and so they already have their own Exchange account with mail, calendars, etc., that they need to keep. I need to get all of Alice's old mail, calendar entries, etc., merged into Bob's existing stuff. Ideally, I don't want to have all of Alice's stuff in a separate 'recovery' folder that Bob would have to switch back and forth between to look at older stuff; I want it all just merged into Bob's current Inbox / Calendar. I'm assuming (read: hoping) that there's a better way to do this than fiddling with permissions and exporting to and then importing from a .pst. Office version is 2007 for everybody that uses Exchange, if that helps. Exchange is version 8.1. What (preferably step-by-step - I'm new to Exchange) is the best way to do this? I can't imagine this is an uncommon scenario, but my google-fu has failed me; there seems to be nothing on this subject that isn't geared towards far more complex scenarios. (2): h t t p://technet.microsoft.com/en-us/library/bb201751%28EXCHG.80%29.aspx

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• Certificates required for WHQL-certified drivers

  - by Kasius

  The 64-bit Windows 7 image that we deploy to machines at our site does not contain all of the certificates included on a default Windows image. Automatic root certificate installation is also disabled per policy from higher in the organization. We have had a lot of trouble installing many WHQL-certified drivers from reputable companies (ex. HP, Lexmark, Dell, etc.), and I hypothesize that a required certificate is missing from one of the certificate stores on the machine. The error we typically get is: The driver cannot be installed because it is either not digitally signed or not signed in the appropriate manner. I know that it is signed. A .CAT file is included, and it has the following tree from top to bottom: Microsoft Root Authority (thumbprint a4 34 89 15 9a 52 0f 0d 93 d0 32 cc af 37 e7 fe 20 a8 b4 19) Microsoft Windows Hardware Compatibility PCA (thumbprint 93 b8 d8 82 0a 32 db 20 a5 ea b6 8d 86 ad 67 8e fa 14 ea 41) Microsoft Windows Hardware Compatibility Publisher (thumprint b0 50 45 45 42 4e be 2c 16 2f 62 5b bf 5a e6 9b 96 bf 0b 0b) What certificates are required to install WHQL-certified drivers? Is it possibly something other than certificates? Thanks! NOTE: I have posted this question on Technet as well, but honestly, I've never had a lot of luck posting questions on the Technet forums.

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• Shortcut to "printer and faxes" on another computer

  - by Doltknuckle

  I have a print server running windows server 2008 that has about 50 printers on it. In windows XP, I was able to connect to the server using the UNC name and make a shortcut to the "printers and faxes" folder. (For the record, I know that it really isn't a folder, but that's outside the scope of this question.) I have recently switched to windows 7 and I find that the jump lists are really useful. One of the things I want to do is make it easy to connect to that server's "printers and faxes" folder. I would like to use something like a shortcut that I can open and go immediately to that location. The problem is that windows 7 doesn't have a way to create a shortcut like you could in WinXP. They have a button on the toolbar that says "view remote printers" which sends you to the correct folder. I'd like to avoid having to type out the server name. I also can't use the "view network" link in windows explorer. Our organization has over 6,000 machines and viewing the network lists all of them. This is all about saving time by using the minimum number of mouse clicks and key presses in normal operation. Does anyone have any suggestions?

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• Strange problem with Google Mail and IMAP on Outlook 2007

  - by Alex C.

  I work for a small non-profit organization. We have about 35 administrative employees who use e-mail. We're on a Windows network with a domain. Everyone is running XP Pro and Office 2007 with all updates/patches. We used to use POP3 mail through a local provider. However, we recently signed-up for a free Google Apps account, and we switched to IMAP mail through Google. Everyone uses Outlook 2007 as the client. For about ten days, everything was working fine. Yesterday afternoon, we suddenly developed a strange and annoying problem. Every time you send an e-mail message, a copy of your outgoing message shows up in your inbox. It's as if you're adding your own address to the CC: line of every message. Nothing has changed on our end. I was hoping that the problem was a temporary glitch that would resolve itself, but here we are about 24 hours later, and it's still happening. I searched Twitter, and there were a handful of vague messages about issues with Google mail and IMAP, but I didn't see any references to this specific problem. Any thoughts on what's going on here and how to fix it?

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• Juniper router dropping pings to external interface

  - by Alexander Garden

  My organization has a Juniper SSG20-WLAN that routes our traffic to the outside world. We've been having intermittent problems with our internet connection so I wrote up a Python script to ping the internal interface of the router, the external interface, a couple of our internal servers, the ISP router our router talks to, their upstream provider, and Google and Yahoo for good measure. It does that about every minute. What I have found is that when our internet goes out, our Juniper router ceases responding to pings on the external interface. Everything past that is, of course, unreachable. The internal interface and our internal servers continue to echo back without interruption. None of the counters indicate dropped packets of any type. They all look normal. The logs complain about VIP servers being unavailable but otherwise nothing indicative of network issues. My questions are these: Does this exonerate our ISP? Or, contrawise, might a problem with the connection be causing the external interface to go down? Is there somewhere else in the SSG20, beside the system log and counters, that might help me track down info on the problem? UPDATE: Turned out that one of the switches between my monitoring box and the router was a router itself, and occasionally diverting from the gateway to itself. Kudos to those who made suggestions along those lines. Not really sure which answer to mark as accepted, as it was really stuff in the comments that turned out to be right. Thanks for the suggestions.

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• Permissions in OS X for iTunes library with multiple users

  - by John

  I currently have a lot of music on an external drive and my iTunes set up from there. However, periodically, when the external drive isn't connected, iTunes will default back to the library location of my home directory user path. I don't want to mess with an external drive, as my Mac's HD is large enough to house the music collection. However, I have 4 family members – all with their own logins – using this same gob of music. I don't want four copies of the library, only one with all libraries referencing it. So, what I want to do is: Move all music files to a shared directory at /Macintosh HD/users/music. I created this directory and adjusted permissions, so all four users can read and write to this directory. Get all four accounts to reference this library instead of the external or local home locations I am hoping I can just check the box to keep library organized in my account, which is the admin and let iTunes move it all. Then delete current libraries for each account and re-add from the new shared location. Will the iTunes organization process cause permissions issues either by setting permissions to all the files access to my account only or write permissions or any other 'gotcha'? I am having a hard time coming up with a smooth solution that won't break everything and cause me to have mega duplicates or access issues. I would prefer not to do any XML library file editing if possible. Am I dreaming?

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