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  • Use Entitlements To Secure LDAP-enabled Applications With Oracle Virtual Directory and Oracle Entitl

    - by mark.wilcox
    I stumbled on an interesting article  that shows how the author used OVD to exposed OES security to protect a portal that only understood LDAP group-based authorization.This is great because it shows how you can use OES today to build central policies that can be used without needing to rewrite all of your applications - in particular if you just want to leverage rule-based groups.  Posted via email from Virtual Identity Dialogue

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  • Oracle Magazine, January/February 2006

    Oracle Magazine January/February 2006 features articles on Oracle and Microsoft, embedded Oracle, business intelligence, SQL editors, XML Audit, PL/SQL Best Practices, Oracle XML DB, Oracle Data Provider for .NET, Oracle JDeveloper, Oracle ADF, JavaServer Faces, and much more.

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  • Punkten Sie beim Oracle Partner Day 2012!

    - by A&C Redaktion
    DAS (GESCHÄFTS-) FELD IST VORBEREITET. PUNKTEN SIE JETZT! ORACLE PARTNER DAY - 29. OKTOBER 2012 Als Team sind wir gemeinsam top aufgestellt. Mit starken Einzelspielern und perfekt abgestimmter Taktik werden wir das Spiel machen. Was Sie dazu beitragen können? Stichwort Channel: Machen Sie Ihr Spiel!Jeder Treffer zählt auf dem Weg zur Meisterschaft. Agieren Sie deshalb noch variantenreicher. In Zukunft werden Sie das gesamte Portfolio – Software, Hardware und Applications – verkaufen können. An bestehende Kunden. Und an ganz neue Kundengruppen. Die Chancen waren selten so gut wie im Moment. Wie offensiv wollen Sie spielen? Wie ist Ihre Kondition? Unsere Konditionen: sportlich!Wie wertvoll ein gutes Zusammenspiel ist, sehen Sie täglich: Aus vielen guten Einzelprodukten werden ideale Lösungen. In Zukunft haben Sie noch mehr Spielraum, um clever zu kombinieren. Maximize your Potential – das ist Ihr Stichwort für das Geschäftsjahr und unser Motto für den Oracle Partner Day am 29. Oktober 2012 in der Commerzbank Arena in Frankfurt. Und wir machen Sie noch schneller fit: Nutzen Sie unsere Breakout-Sessions und das neue Speed-Dating-Format für direkte Antworten auf Ihre Fragen zu Vertrieb und Produkten. Bleiben Sie am Ball! Mit exzellenten SessionsErleben Sie in den Breakout Sessions, der Expert Zone und der Partner Service Zone, wo Sie punkten können. Wo Sie Abwehrketten souverän und kraftvoll durchbrechen. Was Ihr Kunde wissen will. Und wie Sie in Zukunft noch häufiger als Sieger vom Platz gehen können. Wir liefern Ihnen die entscheidenden Argumente für Kunden, die auf Nachhaltigkeit und Investitionssicherheit setzen. Sie machen den Fitness-Test. Wir zahlen die Testgebühr!Nutzen Sie die Gelegenheit, sich direkt zum OPN Implementation Specialist zu akkreditieren! Melden Sie sich jetzt an zum offiziellen Implementierungstest beim Testcenter Pearson Vue vor Ort beim Oracle Partner Day. Wählen Sie Ihre Fachbereiche Fusion Middleware, Applications, Hardware, Datenbank und gehen Sie als Implementierungsspezialist nach Hause. Wir freuen uns auf Sie! Ihr Christian Werner Senior Director Alliances & Channels Germany P.S.: Hier geht's zur Anmeldung für den Oracle Partner Day. Direkt danach findet der Oracle Day für Endkunden statt. Sie als Partner können natürlich gemeinsam mit Ihren Kunden an dieser Veranstaltung teilnehmen.

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  • "System.Data.OracleClient requires Oracle client software version 8.1.7 or greater." Error Message

    - by Jandost Khoso
    Quick resolution: Give full permission to AUTHENTICATED USERS in following folders. a) ORACLE_HOME b) Program Files\ORACLE   Check your PATH. You might have installed different clients in your system and your .NET application is pointing to a home with inappoperiate client. What your .NET application should load is OCI.DLL with File version more than 8.1.7. According to the MSDN document Oracle and ADO.NET:   "The .NET Framework Data Provider for Oracle provides access to an Oracle database using the Oracle Call Interface (OCI) as provided by Oracle Client software. The functionality of the data provider is designed to be similar to that of the .NET Framework data providers for SQL Server, OLE DB, and ODBC. "     The MSDN document System Requirements (Oracle) says: "The .NET Framework Data Provider for Oracle requires Microsoft Data Access Components (MDAC) version 2.6 or later. MDAC 2.8 SP1 is recommended. You must also have Oracle 8i Release 3 (8.1.7) Client or later installed. "   Both the .NET Framework Data Provider for Oracle and Oracle Data Provider for .NET are data providers to access Oracle database. The former ships with .NET Framework and requires Oracle client version 8.1.7 or above. The latter is provided by Oracle company and requires Oracle client version 9.2 or later.     The Oracle Data Provider for .NET (ODP.NET) features optimized ADO.NET data access to the Oracle database. ODP.NET allows developers to take advantage of advanced Oracle database functionality, including Real Application Clusters, XML DB, and advanced security.   See the document Comparing the Microsoft .NET Framework 1.1 Data Provider for Oracle and the Oracle Data Provider for .NET for more information about the difference.

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  • Wesquare (NL) helps major CG customer integrating Oracle Service Cloud (RightNow) with JDEdwards

    - by Richard Lefebvre
    Normal 0 false false false EN-US X-NONE X-NONE When this well known, Italy based, CG player claimed that they needed a new CRM tool, Oracle partner WeSquare had a precise idea of what would be required, knowing that the customer was using JDEdwards as an ERP: they immediately thoughts about a solution that would help synchronizing the customer’s back-end system with the new CRM interface. The customer asked for presentations from three companies, including Oracle, and eventually selected Oracle Service Cloud (RightNow) with Alfa Sistemi (Oracle Platinum Partner) as a System Integrator supported by Wesquare (Oracle Gold partner specialized in RightNow). Synchronizing an On Premises ERP with a new SaaS based CRM platform could be seen as an uphill task, but WeSquare was determined, during the presales cycle, to prove that they had the skills and the attitude to make the difference. So, they rolled up their sleeves and got to it: five days of relentless work, missed lunches, and hours of brainstorming showed its result in the form of a new interface that works fabulously well with the JDEdwards ERP back-end and was successfully pitched by Oracle to the end-customer to win the deal! WeSquare took the occasion to learn that they can integrate Oracle Service Cloud (RightNow) with practically every other solution that a customer may run. As part of the project, WeSquare was also involved in different add-on’s development with the aim of enriching Oracle Service Cloud’s functionality. WeSquare is based in The Netherlands with an in-shore practice supported by off-shore teams in India. WeSquare can integrate and synchronize any application with RightNow. For more information, visit www.wesquare.nl or contact Wiebe Blankenberg (Managing Director) at +31 (0) 6 3632 1104 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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  • Bouygues Telecom Gains a 360-Degree Overview of Customers and Improves Offer Acceptance Rates

    - by user511693
    With more than 10 million mobile customers and 500,000 landline customers, the mission of Bouygues Telecom is to become the premier mobile, landline, television, and internet brand in France, by focusing on customer acquisition, advice, service, and support. Project challenges included: Leverage every customer relationship and increase customer loyalty through personalized offers or promotions on landline or mobile phone contracts Build on marketing campaigns and take advantage of incoming contacts from the company’s call center, Web, and retail stores Improve acceptance rates of communication service offers “Thanks to Oracle’s Siebel CRM solutions and Oracle Real-Time Decisions, we can now meet customer requests faster, personalize offers to improve the services we provide, and gain feedback on responses to offers. This enhances our knowledge of our customers before our next contact with them, whether through the Web site, call center, or our Club retail stores.” – Eric Dobremer, IT Manager - Grand Public CRM Development, Bouygues Telecom Read about results here.

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  • Wireframing: A Day In the Life of UX Workshop at Oracle

    - by ultan o'broin
    The Oracle Applications User Experience team's Day in the Life (DITL) of User Experience (UX) event was run in Oracle's Redwood Shores HQ for Oracle Usability Advisory Board (OUAB) members. I was charged with putting together a wireframing session, together with Director of Financial Applications User Experience, Scott Robinson (@scottrobinson). Example of stunning new wireframing visuals we used on the DITL events. We put on a lively show, explaining the basics of wireframing, the concepts, what it is and isn't, considerations on wireframing tool choice, and then imparting some tips and best practices. But the real energy came when the OUAB customers and partners in the room were challenge to do some wireframing of their own. Wireframing is about bringing your business and product use cases to life in real UX visual terms, by creating a low-fidelity drawing to iterate and agree on in advance of prototyping and coding what is to be finally built and rolled out for users. All the best people wireframe. Leonardo da Vinci used "cartoons" on some great works, tracing outlines first and using red ochre or charcoal dropped through holes in the tracing parchment onto the canvas to outline the subject. (Image distributed under Wikimedia commons license) Wireframing an application's user experience design enables you to: Obtain stakeholder buy-in. Enable faster iteration of different designs. Determine the task flow navigation paths (in Oracle Fusion Applications navigation is linked with user roles). Develop a content strategy (readability, search engine optimization (SEO) of content, and so on) Lay out the pages, widgets, groups of features, and so on. Apply usability heuristics early (no replacement for usability testing, but a great way to do some heavy-lifting up front). Decide upstream which functional user experience design patterns to apply (out of the box solutions that expedite productivity). Assess which Oracle Application Development Framework (ADF) or equivalent technology components can be used (again, developer productivity is enhanced downstream). We ran a lively hands-on exercise where teams wireframed a choice of application scenarios using the time-honored tools of pen and paper. Scott worked the floor like a pro, pointing out great use of features, best practices, innovations, and making sure that the whole concept of wireframing, the gestalt, transferred. "We need more buttons!" The cry of the energized. Not quite. The winning wireframe session (online shopping scenario) from the Applications UX DITL event shown. Great fun, great energy, and great teamwork were evident in the room. Naturally, there were prizes for the best wireframe. Well, actually, prizes were handed out to the other attendees too! An exciting, slightly different aspect to delivery of this session made the wireframing event one of the highlights of the day. And definitely, something we will repeat again when we get the chance. Thanks to everyone who attended, contributed, and helped organize.

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  • Win a iPad Mini in December with the Oracle Partners Enablement team!

    - by Richard Lefebvre
    Oracle December Calendar is available now! As an Oracle Partner, come back every day in December to the OPN-Enablement Blog and open a door to answer a question about Oracle and his Partner Specialization. Every right answer leads one step further towards a winning opportunity for an iPad mini** To get there, directly click on one of the following links:  https://blogs.oracle.com/opnenablement https://blogs.oracle.com/opnenablement/entry/oracle_december_calender **Participation is limited to Oracle Partner employees only

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  • WebCenter Customer Spotlight: Azul Brazilian Airlines

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummaryAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) is the third-largest airline in Brazil serving  42 destinations with a fleet of 49 aircraft and employs 4,500 crew members. The company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. To this end, Azul implemented Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Azul can now complete the Web site content updating process—which used to take approximately 48 hours—in less than five minutes. Company OverviewAzul Linhas Aéreas Brasileiras (Azul Brazilian Airlines) has established itself as the third-largest airline in Brazil, based on a business model that combines low prices with a high level of service. Azul serves 42 destinations with a fleet of 49 aircraft. It operates 350 daily flights with a team of 4,500 crew members. Last year, the company transported 15 million passengers, achieving a 10% share of the Brazilian market, according to the Agência Nacional de Aviação Civil (ANAC, or the National Civil Aviation Agency). Business ChallengesThe company wanted to offer an innovative site with a simple purchasing process for customers to search for and buy tickets and for the company’s marketing team to more effectively conduct its campaigns. Provide customers with an  innovative Web site with a simple process for purchasing flight tickets Bring dynamism to the Web site’s content updating process to provide autonomy to the airline’s strategic departments, such as marketing and product development Facilitate integration among the site’s different application providers, such as ticket availability and payment process, on which ticket sales depend Solution DeployedAzul worked with the  Oracle partner TQI to implement Oracle WebCenter Sites, succeeding in gathering all of the site’s key information onto a single platform. Previously, at least three servers and corporate information environments had directed data to the portal. The single Oracle-based platform now facilitates site updates, which are daily and constant. Business Results Gained development freedom in all processes—from implementation to content editing Gathered all of the Web site’s key information onto a single platform, facilitating its daily and constant updating, whereas the information was previously spread among at least three IT environments and had to go through a complex process to be made available online to customers Reduced time needed to update banners and other Web site content from an average of 48 hours to less than five minutes Simplified the flight ticket sales process thanks to tool flexibility that enabled the company to improve Website usability “Oracle WebCenter Sites provides an easy-to-use platform that enables our marketing department to spend less time updating content and more time on innovative activities. Previously, it would take 48 hours to update content on our Web site; now it takes less than five minutes. We have shown the market that we are innovators, enabling customer convenience through an improved flight ticket purchase process.” Kleber Linhares, Information Technology and E-Commerce Director, Azul Linhas Aéreas Brasileiras Additional Information Azul Brazilian Airlines Case Study Oracle WebCenter Sites Oracle WebCenter Sites Satellite Server

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  • Segmentation and Targeting: Your Tools for Personalizing the Online Customer Experience

    - by Christie Flanagan
    In order to deliver the kind of personalized and engaging online experiences that customers expect today, look to segmentation and targeting.  Segmentation is the practice of dividing your site visitors into distinct groups based on shared characteristics or behavior – for example, a segment may consist of site visitors who have visited pages related to certain product type, or they may consist of visitors within the same age group or geographic area.  The idea is that those within a segment are more likely to have common needs, problems or interests that can be served by your business. Targeting is the process by which the most relevant content, whether an article promotion or other piece of content, is delivered to your visitors based on their segment membership. Segmentation and targeting are used to drive greater engagement on your web presence by delivering content to your site visitors that is tailored to their interests, behavior or other attributes.  You may have a number of different goals for your segmentation and targeting efforts: Up-sell or cross-sell to your customers Conduct A/B testing on your offers and creative Offer discounts, promotions or other incentives for the time and duration that you specify Make is easier to find relevant information about products and services Create premium content model There are two different approaches you can take toward segmentation and targeting for you online customer experience initiatives. The first is more of a manual process, in which marketers manage the process of determining which segments to create and which content to target to those segments. The benefit of this approach is that it gives marketers a high level of control over the whole process which works well when you have a thorough understanding of your segments and which content is most likely to serve their needs.  Tools for marketer managed segmentation and targeting are often built right in to your WEM platform, as they are with Oracle WebCenter Sites. The downside is that the more segments and content that you have, the more time consuming and complicated in can be to manage manually.The second approach relies on predictive intelligence to automate the segmentation and targeting process.  This allows optimization of the process to occur in real time. This approach helps reduce the burden of manual segmentation and targeting and can result in new insights into segments that you may never have thought of on your own.  It also provides you with the capability to quickly test new offers and promotions on your site.  Predictive segmentation and targeting can be achieved by using Oracle WebCenter Sites and Oracle Real-Time Decisions together. *****Get a taste for how Oracle WebCenter Sites and Oracle Real-Time Decisions combine to deliver powerful capabilities for predictive segmentation and targeting by watching this on demand webcast introducing Oracle WebCenter Sites 11g or by reading IDC’s take on the latest release of Oracle’s web experience management solution.  Be sure to return to the Oracle WebCenter blog on Thursday for a closer look at how to optimize the online customer experience using these two products together.

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  • Keep Learning After Your Oracle Training Class is Over - Save 50%!

    - by KJones
    Written by Amit Kumar, Senior Director Oracle University Digital Training        Every training class you take about the latest Oracle application or technology moves you closer to developing the skills you need to succeed. But after class is over, how do you keep up with today’s accelerating pace of innovation? To   To keep with the very latest technological advances, you need an ongoing and flexible training solution.       One that lets you learn during your own downtime.       Knowledge that’s easy to access.       Interactive lessons where you connect with experts.       A simple way to increase your knowledge, on your own time and at your own pace. The new Oracle Learning Streams is the flexible training solution you're looking for. Continuously Learn with Oracle Learning Streams Over time, Oracle Learning Streams help you develop the depth and breadth of knowledge that will give you the tools to become an expert in your field. By taking advantage of comprehensive and frequently updated information, you can keep learning continuously, at your own pace, when it's convenient for you. Sign up today and get 12 months of unlimited access to: •    Hundreds of videos delivered by Oracle experts for fresh and continuous product learning•    Live connections with Oracle's top instructors•    Robust video search capability to find exactly what you’re looking for•    Features that allow you to build your own custom learning queue and request new content Oracle Learning Streams are now available for Oracle Database and Oracle Middleware. Take a moment to preview the content now.  For a Limited Time - Save 50% For a limited time, save 50% when you order Oracle Learning Streams with any other Oracle Classroom, Live Virtual Class or Training On Demand course. Now there is no reason for learning to stop when class is over!

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  • Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

    - by Greg Kelly
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at: https://supporthtml.oracle.com/epmos/faces/ui/km/DocumentDisplay.jspx?id=1473194.1 The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience. Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases. The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness. Key PeopleTools 8.53 features include: · PeopleSoft Styles and User Interaction Model · PeopleSoft Data Migration Workbench · PeopleSoft Update Manager · Secure by Default Initiative Be sure to check out the PeopleSoft Update Manager. Many other things are also happening in this time frame. · See the posting on the PeopleSoft Interaction Hub https://blogs.oracle.com/peopletools/entry/introducing_the_peoplesoft_interaction_hub · The application 9.2 RVPs will also be published over the next few months · If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal https://blogs.oracle.com/peoplesoft/entry/peoplesoft_information_find_it_quickly

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  • Oracle Magazine, November/December 2007

    Oracle Magazine November/December features articles on Oracle Magazine Editors' Choice Awards 2007, SOA, Oracle Universal Content Management, Oracle Application Development Framework 11g, Oracle BPEL Test Framework, Oracle SQL Developer, Oracle Application Express, and much more.

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  • AWS EC2 Oracle RDB - Storing and managing my data

    - by llaszews
    When create an Oracle Database on the Amazon cloud you will need to store you database files somewhere on the EC2 cloud. There are basically three places where database files can be stored: 1. Local drive - This is the local drive that is part of the virtual server EC2 instance. 2. Elastic Block Storage (EBS) - Network attached storage that appears as a local drive. 3. Simple Storage Server (S3) - 'Storage for the Internet'. S3 is not high speed and intended for store static document type files. S3 can also be used for storing static web page files. Local drives are ephemeral so not appropriate to be used as a database storage device. The leaves EBS which is the best place to store database files. EBS volumes appear as local disk drives. They are actually network-attached to an Amazon EC2 instance. In addition, EBS persists independently from the running life of a single Amazon EC2 instance. If you use an EBS backed instance for your database data, it will remain available after reboot but not after terminate. In many cases you would not need to terminate your instance but only stop it, which is equivalent of shutdown. In order to save your database data before you terminate an instance, you can snapshot the EBS to S3. Using EBS as a data store you can move your Oracle data files from one instance to another. This allows you to move your database from one region or or zone to another. Unfortunately, to scale out your Oracle RDS on AWS you can not have read only replicas. This is only possible with the other Oracle relational database - MySQL. The free micro instances use EBS as its storage. This is a very good white paper that has more details: AWS Storage Options This white paper also discusses: SQS, SimpleDB, and Amazon RDS in the context of storage devices. However, these are not storage devices you would use to store an Oracle database. This slide deck discusses a lot of information that is in the white paper: AWS Storage Options slideshow

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  • WebCenter Customer Spotlight: Sberbank of Russia

    - by me
    Author: Peter Reiser - Social Business Evangelist, Oracle WebCenter  Solution SummarySberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital.Sberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million.Sberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search, which became an indispensable service across the organization and in the board room business results. Sberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. With the implemented solution they reducing the amount of bad debt significantly. Company OverviewSberbank of Russia is the largest credit institution in Russia and the Commonwealth of Independent States (CIS), accounting for 27% of Russian banking assets and 26% of Russian banking capital. In 2010, it ranked 43rd in the world for Tier 1 capital. Business ChallengesSberbank of Russia needed to increase business efficiency and employee productivity due to the growth in its corporate clientele from 1.2 million to an estimated 1.6 million. It also wanted to automate distressed asset management to reduce the number of corporate clients’ bad debts. As part of their business strategy they wanted to drive high-quality, competitive customer services by simplifying client communication processes and enabling personnel to quickly access client information Solution deployedSberbank of Russia deployed Oracle’s Siebel Customer Relationship Management (CRM) applications to create a single client view, optimize client communication, improve efficiency, and automate distressed asset processing. Based on Oracle WebCenter Content, they implemented an enterprise content management system for documents, unstructured content storage and search which became an indispensable service across the organization and in the board room business results. Business ResultsSberbank of Russia consolidated borrower information across the entire organization into a single repository to obtain, for the first time, a single view on the bank’s borrowers. They monitored 103,000 client transactions and 32,000 bank cards with credit collection issues (100% of Sberbank’s bad borrowers) reducing the amount of bad debt significantly. “Innovation and client service are the foundation of our business strategy. Oracle’s Siebel CRM applications helped advance our objectives by enabling us to deliver faster, more personalized service while managing and tracking distressed assets.” A.B. Sokolov, Head of Center of Business Administration and Customer Relationship Management, Sberbank of Russia Additional Information Sberbank of Russia Customer Snapshot Oracle WebCenter Content Siebel Customer Relationship Management 8.1 Oracle Business Intelligence, Enterprise Edition 11g

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  • Your Cinnamon Roll & Morning Coffee: Powered by Oracle Enterprise Manager

    - by Ruma Sanyal
    1024x768 Truth be told, as I was getting my morning coffee today, I was pondering the recent election results more than Oracle [there, I said it]. But then an email from Glen Hawkins from the Enterprise Management team hit my Inbox and I started viewing this video. It was about the world’s largest convenience store chain, 7-Eleven, focusing on creating the best Digital Guest Experience (DGE) for their customers. Turns out that Oracle Enterprise Manager (OEM) powers 7-Eleven’s DGE Middleware Platform as a Service solution that consists of Oracle SOA Suite, Exalogic, and Exadata. “We need to present a consistent view of 7-Eleven across all our endpoints: 10,000 stores & various digital entities like our websites and apps”, said Ronald Clanton, the DGE Program Director for 7-Eleven. As 7-Eleven was rolling out a loyalty program with mobile support across multiple geos, it had many complex business & technical requirements, including supporting a wide variety of different apps, 10M guests in NA alone, ability to support high speed transactions, and very aggressive timelines. A key requirement was shortening the cycle for provisioning new environments. Whereas with other vendors this would take a few weeks, Oracle consulting showed them how with OEM provisioning new environments would take half a day, which was quite impressive. 7-Eleven has started to roll out this new program and are delighted to report that some provisioning cycles are as low as 10 minutes which includes provisioning the full Oracle SOA suite, Exalogic and more. They are delighted with OEM’s reporting capabilities and customization thereof. Watch the video to see for yourself. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

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  • A conversation with world experts in Customer Experience Management in Rome, Italy - Wed, June 20, 2012

    - by nicolasbonnet
    It is my pleasure to share the registration link below for your chance to meet active members of the Oracle Real-Time Decisions Customer Advisory Board. Join us to hear how leading brands across the world have achieved tremendous return on investment through their Oracle Real-Time Decisions deployments and do not miss this unique opportunity to ask them specific questions directly during our customer roundtable. Please share this information with anyone interested in real-time decision management and cross-channel predictive process optimization http://www.oracle.com/goto/RealTimeDecisions Nicolas Bonnet / Senior Director Product Management / Oracle Business Intelligence

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  • Oracle Brings Java to iOS Devices (and Android too)

    - by Shay Shmeltzer
    Java developer, did you ever wish that you can take your Java skills and apply them to building applications for iOS mobile devices? Well, now you can! With the new Oracle ADF Mobile solution, Oracle has created a unique technology that allows developers to use the Java language and develop applications that install and run on both iOS and Android mobile devices. The solution is based on a thin native container that installs as part of your application. The container is able to run the same application you develop unchanged on both Android and iOS devices. One part of the container is a headless lightweight JVM based on the Java ME CDC technology. This allows the execution of Java code on your mobile device. Java is used for building business logic, accessing local SQLite encrypted database, and invoking and interacting with remote services. Java concept on the UI too To further help transition Java developers to mobile developers, ADF Mobile borrows familiar concepts from the world of JSF to make the UI development experience simpler. The user interface layer of Oracle ADF Mobile is rendered with HTML5 which delivers native user experience on the devices, including animations and gesture support. Using a set of rich components, developers can create mobile pages without needing to write low level HTML5 and JavaScript code. The components cover everything from simple controls such as text fields, date pickers, buttons and links, to advanced data visualization components such as graphs, gauges and maps, and including unique mobile UI patterns such as lists, and toggle selectors. Want to see the components in action? Access this demo instance from your mobile device. Need to further customize the look and feel? You can use CSS3 to achieve this. A controller layer - similar in functionality to the JSF controller - allows developer to simplify the way they build navigation between pages. The logic behind the pages is written in managed beans with various scopes – again similar to the JSF approach. Need to interact with device features like camera, SMS, Contacts etc? Oracle conveniently packaged access to these services in a set of services that you can just drag and drop into your pages as buttons and links, or code into your managed beans Java calls to activate. Underneath the covers this layer is implemented using the open source phonegap solution. With the new Oracle ADF Mobile solution, transferring your Java skills into the Mobile world has become much easier. Check out this development experience demo. And then go and download JDeveloper and the ADF Mobile extension and try it out on your own. For more on ADF Mobile, see the ADF Mobile OTN page.

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  • The Boston Globe Delivers Higher Satisfaction and Efficiency with Omni-Channel Support

    - by Tony Berk
    Unify customer interactions. Improve customer satisfaction. Increase agent efficiency. Better informed business decisions. These sound like a good set of goals for any business. Actually implementing processes to affect all of these is not necessarily easy for every business. On top of the normal challenges, throw in a rapidly changing industry and the challenge sounds daunting. But that's exactly what The Boston Globe took on, and customers are benefiting from a much improved experience. “We feel like we hit the bull’s eye with finding the right solution to support the growing digital environment,” said Robert Saurer, The Boston Globe's director of customer care and marketing.Oracle's RightNow CX solutions helped The Boston Globe to manage approximately 60,000 calls each month and respond to 5,000 monthly e-mails. More importantly, Web self-service rates are exploding and the online subscriber's most preferred support channel is chat. And what about social? The Boston Globe customer support team offers the same great level of support on their Facebook page and is monitoring Twitter and YouTube too! Read the full Customer Experience success story on The Boston Globe here.

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  • Oracle Magazine, July/August 2007

    Oracle Magazine July/August features articles on Oracle at Thirty, Linux, Oracle Enterprise Manager, Java Content Repository, Oracle Business Intelligence Publisher, Oracle SQL Developer, Oracle ADF, Oracle Application Express, and much more.

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  • Oracle Application in DMZ (Demilitarized Zone)

    - by PRajkumar
     Business Needs Large Organizations want to expose their Oracle Application services outside their private network (HTTP/HTTPS and SSL). Usually these exposures must exist to promote external communication. So they want to separate an external network from directly referencing an internal network   Business Challenges ·         Business does not want to compromise with security information ·         Business cannot expose internal domain or internal URL information   Business Solution DMZ is the solution of this problem. In Oracle application we can achieve this by following way –   ·         Oracle Application consists of fleet nodes (FND_NODES) so first decide which node have to expose to public ·         To expose the node to public use the profile “Node Trust Level” ·         Set node to Public/Private (Normal -> private, External -> public) ·         Set "Responsibility Trust Level" profile to decide whether to expose Application Responsibility to inside or outside firewall         Solution Features   ·         Exposed web services can be accessed by both internal and external users ·         Configurable and can be very easily rolled out ·         Internal network and business data is secured from outside traffic ·         Unauthorized access to internal network from outside is prohibited ·         No need for VPN and Secure FTP server   Benefits  ·       Large Organizations having Oracle Application can expose their web services like (HTTP/HTTPS and SSL) to the internet without compromise with security information and without exposing their internal domain   Possible Week Points  ·         If external firewall is compromised, then external application server is also compromised, exposing an attack on E-Business Suite database ·         There’s nothing to prevent internal users from attacking internal application server, also exposing an attack on E-Business Suite database   Reference Links  ·         https://blogs.oracle.com/manojmadhusoodanan/tags/dmz

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  • Chiro One's Success with Oracle Sales Cloud

    - by Richard Lefebvre
    "As we strive to be a world-class company for our patients we needed to align with a company like Oracle who also is a world-class brand," says Roger Gold, National Director of Customer Engagement. Chiro One Wellness Centers is a national healthcare provider. It plans to grow to 1000 offices across the globe by 2020 and Oracle Sales Cloud will make that possible. Watch the 4'33 YouTube video featuring Chiro One success with Oracle Sales Cloud

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  • ATG Live Webcast Nov. 8th: Advanced Management of EBS with Oracle Enterprise Manager

    - by Bill Sawyer
    The task of managing and monitoring Oracle E-Business Suite environments can be very challenging. The Application Management Pack plug-in is part of Oracle Enterprise Manager 12c Application Management Suite for Oracle E-Business Suite. The Application Management Pack plug-in is designed to monitor and manage all the different technologies that constitute Oracle E-Business Suite applications, including midtier, configuration, host, and database management—to name just a few. Customers that have implemented Oracle Enterprise Manager have experienced dramatic improvements in system visibility, diagnostic capability, and administrator productivity. This webcast will highlight the key features and benefits of Oracle Enterprise Manager, the latest version of the Oracle Application Management Suite for Oracle E-Business Suite. Advanced Management of Oracle E-Business Suite with Oracle Enterprise Manager Date:                Thursday, November 8, 2012Time:               8:00 AM - 9:00 AM Pacific Standard TimePresenters:   Angelo Rosado, Principal Product Manager, E-Business Suite ATG                         Lauren Cohn, Principal Curriculum Developer, E-Business Suite ATGWebcast Registration Link (Preregistration is optional but encouraged)To hear the audio feed:   Domestic Participant Dial-In Number:           877-697-8128    International Participant Dial-In Number:      706-634-9568    Additional International Dial-In Numbers Link:    Dial-In Passcode:                                              103191To see the presentation:    The Direct Access Web Conference details are:    Website URL: https://ouweb.webex.com    Meeting Number:  591460967 If you miss the webcast, or you have missed any webcast, don't worry -- we'll post links to the recording as soon as it's available from Oracle University.  You can monitor this blog for pointers to the replay. And, you can find our archive of our past webcasts and training here. If you have any questions or comments, feel free to email Bill Sawyer (Senior Manager, Applications Technology Curriculum) at BilldotSawyer-AT-Oracle-DOT-com.

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  • Oracle Magazine, May/June 2005

    Oracle Magazine May/June 2005 features articles on the architecture of service-oriented applications, RFID and Oracle, UML 2.0, Oracle XML DB Repository, Oracle Flashback, Oracle Expression Filter, Oracle JDeveloper and Oracle ADF, and much more.

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