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• Highlights from the Oracle Customer Experience Summit @ OpenWorld

  - by Richard Lefebvre

  The Oracle Customer Experience Summit was the first-ever event covering the full breadth of Oracle's CX portfolio -- Marketing, Sales, Commerce, and Service. The purpose of the Summit was to articulate the customer experience imperative and to showcase the suite of Oracle products that can help our customers create the best possible customer experience. This topic has always been a very important one, but now that there are so many alternative companies to do business with and because people have such public ways to voice their displeasure, it's necessary for vendors to have multiple listening posts in place to gauge consumer sentiment. They need to know what is going on in real time and be able to react quickly to turn negative situations into positive ones. Those can then be shared in a social manner to enhance the brand and turn the customer into a repeat customer. The Summit was focused on Oracle's portfolio of products and entirely dedicated to customers who are committed to building great customer experiences within their businesses. Rather than DBAs, the attendees were business people looking to collaborate with other like-minded experts and find out how Oracle can help in terms of technology, best practices, and expertise. The event was at the Westin St. Francis Hotel in San Francisco as part of Oracle OpenWorld. We had eight hundred people attend, which was great for the first year. Next year, there's no doubt in my mind, we can raise that number to 5,000. Alignment and Logic Oracle's Customer Experience portfolio is made up of a combination of acquired and organic products owned by many people who are new to Oracle. We include homegrown Fusion CRM, as well as RightNow, Inquira, OPA, Vitrue, ATG, Endeca, and many others. The attendees knew of the acquisitions, so naturally they wanted to see how the products all fit together and hear the logic behind the portfolio. To tell them about our alignment, we needed to be aligned. To accomplish that, a cross functional team at Oracle agreed on the messaging so that every single Oracle presenter could cover the big picture before going deep into a product or topic. Talking about the full suite of products in one session produced overflow value for other products. And even though this internal coordination was a huge effort, everyone saw the value for our customers and for our long-term cooperation and success. Keynotes, Workshops, and Tents of Innovation We scored by having Seth Godin as our keynote speaker ? always provocative and popular. The opening keynote was a session orchestrated by Mark Hurd, Anthony Lye, and me. Mark set the stage by giving real-world examples of bad customer experiences, Anthony clearly articulated the business imperative for addressing these experiences, and I brought it all to life by taking the audience around the Customer Lifecycle and showing demos and videos, with partners included at each of the stops around the lifecycle. Brian Curran, a VP for RightNow Product Strategy, presented a session that was in high demand called The Economics of Customer Experience. People loved hearing how to build a business case and justify the cost of building a better customer experience. John Kembel, another VP for RightNow Product Strategy, held a workshop that customers raved about. It was based on the journey mapping methodology he created, which is a way to talk to customers about where they want to make improvements to their customers' experiences. He divided the audience into groups led by facilitators. Each person had the opportunity to engage with experts and peers and construct some real takeaways. The conference hotel was across from Union Square so we used that space to set up Innovation Tents. During the day we served lunch in the tents and partners showed their different innovative ideas. It was very interesting to see all the technologies and advancements. It also gave people a place to mix and mingle and to think about the fringe of where we could all take these ideas. Product Portfolio Plus Thought Leadership Of course there is always room for improvement, but the feedback on the format of the conference was positive. Ninety percent of the sessions had either a partner or a customer teamed with an Oracle presenter. The presentations weren't dry, one-way information dumps, but more interactive. I just followed up with a CEO who attended the conference with his Head of Marketing. He told me that they are using John Kembel's journey mapping methodology across the organization to pull people together. This sort of thought leadership in these highly competitive areas gives Oracle permission to engage around the technology. We have to differentiate ourselves and it's harder to do on the product side because everyone looks the same on paper. But on thought leadership ? we can, and did, take some really big steps. David Vap Group Vice President Oracle Applications Product Development

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• Gamification = -10#/3mo

  - by erikanollwebb

  One of the purposes of gamification of anything is to see if you can modify the behavior of the user. In the enterprise, that might mean getting sales people to enter more information into a CRM system, encouraging employees to update their HR records, motivating people to participate in forums and discussions, or process invoices more quickly.  Wikipedia defines behavior modification as "the traditional term for the use of empirically demonstrated behavior change techniques to increase or decrease the frequency of behaviors, such as altering an individual's behaviors and reactions to stimuli through positive and negative reinforcement of adaptive behavior and/or the reduction of behavior through its extinction, punishment and/or satiation."  Gamification is just a way to modify someone's behavior using game mechanics. And the magic question is always whether it works. So I thought I would present my own little experiment from the last few months.  This spring, I upgraded to a Samsung Galaxy 4.  It's a pretty sweet phone in many ways, but one of the little extras I discovered was a built in app called S Health. S Health is an app that you can use to track calories, weight, exercise and it has a built in pedometer. I looked at it when I got the phone, but assumed you had to turn it on to use it so I didn't look at it much.  But sometime in July, I realized that in fact, it just ran in the background and was quietly tracking my steps, with a goal of 10,000 per day.  10,000 steps per day is this magic number recommended by the Surgeon General and the American Heart Association.  Dr. Oz pushes it as the goal for daily exercise.  It's about 5 miles of walking. I'm generally not the kind of person who always has my phone with me.  I leave it in my purse and pull it out when I need it.  But then I realized that meant I wasn't getting a good measure of my steps.  I decided to do a little experiment, and carry it with me as much as possible for a week.  That's when I discovered the gamification that changed my life over the last 3 months.  When I hit 10,000 steps, the app jingled out a little "success!" tune and I got a badge.  I was hooked.  I started carrying my phone.  I started making sure I had shoes I could walk in with me.  I started walking at lunch time, because I realized how often I sat at my desk for 8-10 hours every day without moving.  I started pestering my husband to walk with me after work because I hadn't hit my 10,000 yet, leading him at one point to say "I'm not as much a slave to that badge as you are!"  I started looking at parking lots differently.  Can't get a space up close?  No worries, just that many steps toward my 10,000.  I even tried to see if there was a second power user level at 15,000 or 20,000 (*sadly, no).  If I was close at the end of the day, I have done laps around my house until I got my badge.  I have walked around the block one more time to get my badge.  I have mentally chastised myself when I forgot to put my phone in my pocket because I don't know how many steps I got.  The badge below I got when my boss and I were in New York City and we walked around the block of our hotel just to watch the badge pop up. There are a bunch of tools out on the market now that have similar ideas for helping you to track your exercise, make it social.  There are apps (my favorite is still Zombies, Run!).  You could buy a FitBit or UP by Jawbone.   Interactive fitness makes the Expresso stationary bike with built in video games.  All designed to help you be more aware of your activity and keep you engaged and motivated.  And the idea is to help you change your behavior. I know someone who would spend extra time and work hard on the Expresso because he had built up strategies for how to kill the most dragons while he was riding to get more points.  When the machine broke down, he didn't ride a different bike because it just wasn't that interesting. But for me, just the simple jingle and badge have been all I needed.  I admit, I still giggle gleefully when I hear the tune sing out from my pocket. After a few weeks, I noticed I had dropped a few pounds.  Not a lot, just 2-3.  But then I was really hooked.  I started making a point both to eat a little less and hit 10,000 steps as much as I could.  I bemoaned that during the floods in Boulder, I wasn't hitting my 10,000 steps.  And now, a few months later, I'm almost 10 lbs lighter. All for 1 badge a day. So yes, simple gamification can increase motivation and engagement.  And that can lead to changes in behavior.  Now the job is to apply that to the enterprise space in a meaningful and engaging way. 

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• Provocative Tweets From the Dachis Social Business Summit

  - by Mike Stiles

  On June 20, all who follow social business and how social is changing how we do business and internal business structures, gathered in London for the Dachis Social Business Summit. In addition to Oracle SVP Product Development, Reggie Bradford, brands and thought leaders posed some thought-provoking ideas and figures. Here are some of the most oft-tweeted points, and our thoughts that they provoked. Tweet: The winners will be those who use data to improve performance.Thought: Everyone is dwelling on ROI. Why isn’t everyone dwelling on the opportunity to make their product or service better (as if that doesn’t have an effect on ROI)? Big data can improve you…let it. Tweet: High performance hinges on integrated teams that interact with each other.Thought: Team members may work well with each other, but does the team as a whole “get” what other teams are doing? That’s the key to an integrated, companywide workforce. (Internal social platforms can facilitate that by the way). Tweet: Performance improvements come from making the invisible visible.Thought: Many of the factors that drive customer behavior and decisions are invisible. Through social, customers are now showing us what we couldn’t see before…if we’re paying attention. Tweet: Games have continuous feedback, which is why they’re so engaging.  Apply that to business operations.Thought: You think your employees have an obligation to be 100% passionate and engaged at all times about making you richer. Think again. Like customers, they must be motivated. Visible insight that they’re advancing on their goals helps. Tweet: Who can add value to the data?  Data will tend to migrate to where it will be most effective.Thought: Not everybody needs all the data. One team will be able to make sense of, use, and add value to data that may be irrelevant to another team. Like a strategized football play, the data has to get sent to the spot on the field where it’s needed most. Tweet: The sale isn’t the light at the end of the tunnel, it’s the start of a new marketing cycle.Thought: Another reason the ROI question is fundamentally flawed. The sale is not the end of the potential return on investment. After-the-sale service and nurturing begins where the sales “victory” ends. Tweet: A dead sale is one that’s not shared.  People must be incentivized to share.Thought: Guess what, customers now know their value to you as marketers on your behalf. They’ll tell people about your product, but you’ve got to answer, “Why should I?” And you’ve got to answer it with something substantial, not lame trinkets. Tweet: Social user motivations are competition, affection, excellence and curiosity.Thought: Your followers will engage IF; they can get something for doing it, love your culture so much they want you to win, are consistently stunned at the perfection and coolness of your products, or have been stimulated enough to want to know more. Tweet: In Europe, 92% surveyed said they couldn’t care less about brands.Thought: Oh well, so much for loving you or being impressed enough with your products & service that they want you to win. We’ve got a long way to go. Tweet: A complaint is a gift.Thought: Our instinct where complaints are concerned is to a) not listen, b) dismiss the one who complains as a kook, c) make excuses, and d) reassure ourselves with internal group-think that they’re wrong and we’re right. It’s the perfect recipe for how to never, ever grow or get better. In a way, this customer cares more than you do. Tweet: 78% of consumers think peer recommendation is the best form of advertising.  Eventually, engagement is going to eat advertising.Thought: Why is peer recommendation best? Trust. If a friend tells me how great a movie was, I believe him. He has credibility with me. He’s seen it, and he could care less if I buy a ticket. He’s telling me it was awesome because he sincerely believes that it was.  That’s gold. Tweet: 86% of customers are willing to pay more for a better customer experience. Thought: This “how mad can we make our customers without losing them” strategy has to end. The customer experience has actual monetary value, money you’re probably leaving on the table. @mikestilesPhoto: stock.xchng

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• What Counts For a DBA: Fitness

  - by Louis Davidson

  If you know me, you can probably guess that physical exercise is not really my thing. There was a time in my past when it a larger part of my life, but even then never in the same sort of passionate way as a number of our SQL friends.  For me, I find that mental exercise satisfies what I believe to be the same inner need that drives people to run farther than I like to drive on most Saturday mornings, and it is certainly just as addictive. Mental fitness shares many common traits with physical fitness, especially the need to attain it through repetitive training. I only wish that mental training burned off a bacon cheeseburger in the same manner as does jogging around a dewy park on Saturday morning. In physical training, there are at least two goals, the first of which is to be physically able to do a task. The second is to train the brain to perform the task without thinking too hard about it. No matter how long it has been since you last rode a bike, you will be almost certainly be able to hop on and start riding without thinking about the process of pedaling or balancing. If you’ve never ridden a bike, you could be a physics professor /Olympic athlete and still crash the first few times you try, even though you are as strong as an ox and your knowledge of the physics of bicycle riding makes the concept child’s play. For programming tasks, the process is very similar. As a DBA, you will come to know intuitively how to backup, optimize, and secure database systems. As a data programmer, you will work to instinctively use the clauses of Transact-SQL DML so that, when you need to group data three ways (and not four), you will know to use the GROUP BY clause with GROUPING SETS without resorting to a search engine.  You have the skill. Making it naturally then requires repetition and experience is the primary requirement, not just simply learning about a topic. The hardest part of being really good at something is this difference between knowledge and skill. I have recently taken several informative training classes with Kimball University on data warehousing and ETL. Now I have a lot more knowledge about designing data warehouses than before. I have also done a good bit of data warehouse designing of late and have started to improve to some level of proficiency with the theory. Yet, for all of this head knowledge, it is still a struggle to take what I have learned and apply it to the designs I am working on.  Data warehousing is still a task that is not yet deeply ingrained in my brain muscle memory. On the other hand, relational database design is something that no matter how much or how little I may get to do it, I am comfortable doing it. I have done it as a profession now for well over a decade, I teach classes on it, and I also have done (and continue to do) a lot of mental training beyond the work day. Sometimes the training is just basic education, some reading blogs and attending sessions at PASS events.  My best training comes from spending time working on other people’s design issues in forums (though not nearly as much as I would like to lately). Working through other people’s problems is a great way to exercise your brain on problems with which you’re not immediately familiar. The final bit of exercise I find useful for cultivating mental fitness for a data professional is also probably the nerdiest thing that I will ever suggest you do.  Akin to running in place, the idea is to work through designs in your head. I have designed more than one database system that would revolutionize grocery store operations, sales at my local Target store, the ordering process at Amazon, and ways to improve Disney World operations to get me through a line faster (some of which they are starting to implement without any of my help.) Never are the designs truly fleshed out, but enough to work through structures and processes.  On “paper”, I have designed database systems to catalog things as trivial as my Lego creations, rental car companies and my audio and video collections. Once I get the database designed mentally, sometimes I will create the database, add some data (often using Red-Gate’s Data Generator), and write a few queries to see if a concept was realistic, but I will rarely fully flesh out the database since I have no desire to do any user interface programming anymore.  The mental training allows me to keep in practice for when the time comes to do the work I love the most for real…even if I have been spending most of my work time lately building data warehouses.  If you are really strong of mind and body, perhaps you can mix a mental run with a physical run; though don’t run off of a cliff while contemplating how you might design a database to catalog the trees on a mountain…that would be contradictory to the purpose of both types of exercise.

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• What's My Problem? What's Your Problem?

  - by Jacek Ziabicki

  Software installers are not made for building demo environments. I can say this much after 12 years (on and off) of supporting my fellow sales consultants with environments for software demonstrations. When we release software, we include installation programs and procedures that are designed for use by our clients – to build a production environment and a limited number of testing, training and development environments. Different Objectives Your priorities when building an environment for client use vs. building a demo environment are very different. In a production environment, security, stability, and performance concerns are paramount. These environments are built on a specific server and rarely, if ever, moved to a different server or different network address. There is typically just one application running on a particular server (physical or virtual). Once built, the environment will be used for months or years at a time. Because of security considerations, the installation program wants to make these environments very specific to the organization using the software and the use case, encoding a fully qualified name of the server, or even the IP address on the network, in the configuration. So you either go through the installation procedure for each environment, or learn how to clone and reconfigure the software as a separate instance to build all your non-production environments. This may not matter much if the installation is as simple as clicking on the Setup program. But for enterprise applications, you have a number of configuration settings that you need to get just right – so whether you are installing from scratch or reconfiguring an existing installation, this requires both time and expertise in the particular piece of software. If you need a setup of several applications that are integrated to talk to one another, it is a whole new level of complexity. Now you need the expertise in all of the applications involved (plus the supporting technology products), and in addition to making each application work, you also have to configure the integration endpoints. Each application needs the URLs and credentials to call the integration layer, and the integration must be able to call each application. Then you have to make sure that each app has the right data so a business process initiated in one application can continue in the next. And, you will need to check that each application has the correct version and patch level for the integration to work. When building demo environments, your #1 concern is agility. If you can get away with a small number of long-running environments, you are lucky. More likely, you may get a request for a dedicated environment for a demonstration that is two weeks away: how quickly can you make this available so we still have the time to build the client-specific data? We are running a hands-on workshop next month, and we’ll need 15 instances of application X environment so each student can have a separate server for the exercises. We cannot connect to our data center from the client site, the client’s security policy won’t allow our VPN to go through – so we need a portable environment that we can bring with us. Our consultants need to be able to work at the hotel, airport, and the airplane, so we really want an environment that can run on a laptop. The client will need two playpen environments running in the cloud, accessible from their network, for a series of workshops that start two weeks from now. We have seen all of these scenarios and more. Here you would be much better served by a generic installation that would be easy to clone. Welcome to the Wonder Machine The reason I started this blog is to share a particular design of a demo environment, a special way to install software, that can address the above requirements, even for integrated setups. This design was created by a team at Oracle Utilities Global Business Unit, and we are using this setup for most of our demo environments. In a bout of modesty we called it the Wonder Machine. Over the next few posts – think of it as a novel in parts – I will tell you about the big idea, how it was implemented and what you can do with it. After we have laid down the groundwork, I would like to share some tips and tricks for users of our Wonder Machine implementation, as well as things I am learning about building portable, cloneable environments. The Wonder Machine is by no means a closed specification, it is under active development! I am hoping this blog will be of interest to two groups of readers – the users of the Wonder Machine we have built at Oracle Utilities, who want to get the most out of their demo environments and be able to reconfigure it to their needs – and to people who need to build environments for demonstration, testing, training, development and would like to make them cloneable and portable to maximize the reuse of their effort. Surely we are not the only ones facing this problem? If you can think of a better way to solve it, or if you can help us improve on our concept, I will appreciate your comments!

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• A Knights Tale

  - by Phil Factor

  There are so many lessons to be learned from the story of Knight Capital losing nearly half a billion dollars as a result of a deployment gone wrong. The Knight Capital Group (KCG N) was an American global financial services firm engaging in market making, electronic execution, and institutional sales and trading. According to the recent order (File No.3.15570) against Knight Capital by U.S. Securities and Exchange Commission?, Knight had, for many years used some software which broke up incoming “parent” orders into smaller “child” orders that were then transmitted to various exchanges or trading venues for execution. A tracking ‘cumulative quantity’ function counted the number of ‘child’ orders and stopped the process once the total of child orders matched the ‘parent’ and so the parent order had been completed. Back in the mists of time, some code had been added to it  which was excuted if a particular flag was set. It was called ‘power peg’ and seems to have had a similar design and purpose, but, one guesses, would have shared the same tracking function. This code had been abandoned in 2003, but never deleted. In 2005, The tracking function was moved to an earlier point in the main process. It would seem from the account that, from that point, had that flag ever been set, the old ‘Power Peg’ would have been executed like Godzilla bursting from the ice, making child orders without limit without any tracking function. It wasn’t, presumably because the software that set the flag was removed. In 2012, nearly a decade after ‘Power Peg’ was abandoned, Knight prepared a new module to their software to cope with the imminent Retail Liquidity Program (RLP) for the New York Stock Exchange. By this time, the flag had remained unused and someone made the fateful decision to reuse it, and replace the old ‘power peg’ code with this new RLP code. Had the two actions been done together in a single automated deployment, and the new deployment tested, all would have been well. It wasn’t. To quote… “Beginning on July 27, 2012, Knight deployed the new RLP code in SMARS in stages by placing it on a limited number of servers in SMARS on successive days. During the deployment of the new code, however, one of Knight’s technicians did not copy the new code to one of the eight SMARS computer servers. Knight did not have a second technician review this deployment and no one at Knight realized that the Power Peg code had not been removed from the eighth server, nor the new RLP code added. Knight had no written procedures that required such a review.” (para 15) “On August 1, Knight received orders from broker-dealers whose customers were eligible to participate in the RLP. The seven servers that received the new code processed these orders correctly. However, orders sent with the repurposed flag to the eighth server triggered the defective Power Peg code still present on that server. As a result, this server began sending child orders to certain trading centers for execution. Because the cumulative quantity function had been moved, this server continuously sent child orders, in rapid sequence, for each incoming parent order without regard to the number of share executions Knight had already received from trading centers. Although one part of Knight’s order handling system recognized that the parent orders had been filled, this information was not communicated to SMARS.” (para 16) SMARS routed millions of orders into the market over a 45-minute period, and obtained over 4 million executions in 154 stocks for more than 397 million shares. By the time that Knight stopped sending the orders, Knight had assumed a net long position in 80 stocks of approximately $3.5 billion and a net short position in 74 stocks of approximately $3.15 billion. Knight’s shares dropped more than 20% after traders saw extreme volume spikes in a number of stocks, including preferred shares of Wells Fargo (JWF) and semiconductor company Spansion (CODE). Both stocks, which see roughly 100,000 trade per day, had changed hands more than 4 million times by late morning. Ultimately, Knight lost over $460 million from this wild 45 minutes of trading. Obviously, I’m interested in all this because, at one time, I used to write trading systems for the City of London. Obviously, the US SEC is in a far better position than any of us to work out the failings of Knight’s IT department, and the report makes for painful reading. I can’t help observing, though, that even with the breathtaking mistakes all along the way, that a robust automated deployment process that was ‘all-or-nothing’, and tested from soup to nuts would have prevented the disaster. The report reads like a Greek Tragedy. All the way along one wants to shout ‘No! not that way!’ and ‘Aargh! Don’t do it!’. As the tragedy unfolds, the audience weeps for the players, trapped by a cruel fate. All application development and deployment requires defense in depth. All IT goes wrong occasionally, but if there is a culture of defensive programming throughout, the consequences are usually containable. For financial systems, these defenses are required by statute, and ignored only by the foolish. Knight’s mistakes weren’t made by just one hapless sysadmin, but were progressive errors by an  IT culture spanning at least ten years.  One can spell these out, but I think they’re obvious. One can only hope that the industry studies what happened in detail, learns from the mistakes, and draws the right conclusions.

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• Oracle Cloud Applications: The Right Ingredients Baked In

  - by yaldahhakim

  v\:* {behavior:url(#default#VML);} o\:* {behavior:url(#default#VML);} w\:* {behavior:url(#default#VML);} .shape {behavior:url(#default#VML);} Normal 0 false false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Oracle Cloud Applications: The Right Ingredients Baked In Eggs, flour, milk, and sugar. The magic happens when you mix these ingredients together. The same goes for the hottest technologies fast changing how IT impacts our organizations today: cloud, social, mobile, and big data. By themselves they’re pretty good; combining them with a great recipe is what unlocks real transformation power. Choosing the right cloud can be very similar to choosing the right cake. First consider comparing the core ingredients that go into baking a cake and the core design principles in building a cloud-based application. For instance, if flour is the base ingredient of a cake, then rich functionality that spans complete business processes is the base of an enterprise-grade cloud. Cloud computing is more than just consuming an "application as service", and having someone else manage it for you. Rather, the value of cloud is about making your business more agile in the marketplace, and shortening the time it takes to deliver and adopt new innovation. It’s also about improving not only the efficiency at which we communicate but the actual quality of the information shared as well. Data from different systems, like ingredients in a cake, must also be blended together effectively and evaluated through a consolidated lens. When this doesn’t happen, for instance when data in your sales cloud doesn't seamlessly connect with your order management and other “back office” applications, the speed and quality of information can decrease drastically. It’s like mixing ingredients in a strainer with a straw – you just can’t bring it all together without losing something. Mixing ingredients is similar to bringing clouds together, and co-existing cloud applications with traditional on premise applications. This is where a shared services  platform built on open standards and Service Oriented Architecture (SOA) is critical. It’s essentially a cloud recipe that calls for not only great ingredients, but also ingredients you can get locally or most likely already have in your kitchen (or IT shop.) Open standards is the best way to deliver a cost effective, durable application integration strategy – regardless of where your apps are deployed. It’s also the best way to build your own cloud applications, or extend the ones you consume from a third party. Just like using standard ingredients and tools you already have in your kitchen, a standards based cloud enables your IT resources to ensure a cloud works easily with other systems. Your IT staff can also make changes using tools they are already familiar with. Or even more ideal, enable business users to actually tailor their experience without having to call upon IT for help at all. This frees IT resources to focus more on developing new innovative services for the organization vs. run and maintain. Carrying the cake analogy forward, you need to add all the ingredients in before you bake it. The same is true with a modern cloud. To harness the full power of cloud, you can’t leave out some of the most important ingredients and just layer them on top later. This is what a lot of our niche competitors have done when it comes to social, mobile, big data and analytics, and other key technologies impacting the way we do business. The transformational power of these technology trends comes from having a strategy from the get-go that combines them into a winning recipe, and delivers them in a unified way. In looking at ways Oracle’s cloud is different from other clouds – not only is breadth of functionality rich across functional pillars like CRM, HCM, ERP, etc. but it embeds social, mobile, and rich intelligence capabilities where they make the most sense across business processes. This strategy enables the Oracle Cloud to uniquely deliver on all three of these dimensions to help our customers unlock the full power of these transformational technologies.

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• Application Composer: Exposing Your Customizations in BI Analytics and Reporting

  - by Richard Bingham

  Introduction This article explains in simple terms how to ensure the customizations and extensions you have made to your Fusion Applications are available for use in reporting and analytics. It also includes four embedded demo videos from our YouTube channel (if they don't appear check the browser address bar for a blocking shield icon). If you are new to Business Intelligence consider first reviewing our getting started article, and you can read more about the topic of custom subject areas in the documentation book Extending Sales. There are essentially four sections to this post. First we look at how custom fields added to standard objects are made available for reporting. Secondly we look at creating custom subject areas on the standard objects. Next we consider reporting on custom objects, starting with simple standalone objects, then child custom objects, and finally custom objects with relationships. Finally this article reviews how flexfields are exposed for reporting. Whilst this article applies to both Cloud/SaaS and on-premises deployments, if you are an on-premises developer then you can also use the BI Administration Tool to customize your BI metadata repository (the RPD) and create new subject areas. Whilst this is not covered here you can read more in Chapter 8 of the Extensibility Guide for Developers. Custom Fields on Standard Objects If you add a custom field to your standard object then it's likely you'll want to include it in your reports. This is very simple, since all new fields are instantly available in the "[objectName] Extension" folder in existing subject areas. The following two minute video demonstrates this. Custom Subject Areas for Standard Objects You can create your own subject areas for use in analytics and reporting via Application Composer. An example use-case could be to simplify the seeded subject areas, since they sometimes contain complex data fields and internal values that could confuse business users. One thing to note is that you cannot create subject areas in a sandbox, as it is not supported by BI, so once your custom object is tested and complete you'll need to publish the sandbox before moving forwards. The subject area creation processes is essentially two-fold. Once the request is submitted the ADF artifacts are generated, then secondly the related metadata is sent to the BI presentation server API's to make the updates there. One thing to note is that this second step may take up to ten minutes to complete. Once finished the status of the custom subject area request should show as 'OK' and it is then ready for use. Within the creation processes wizard-like steps there are three concepts worth highlighting: Date Flattening - this feature permits the roll up of reports at various date levels, such as data by week, month, quarter, or year. You simply check the box to enable it for that date field. Measures - these are your own functions that you can build into the custom subject area. They are related to the field data type and include min-max for dates, and sum(), avg(), and count() for  numeric fields. Implicit Facts - used to make the BI metadata join between your object fields and the calculated measure fields. The advice is to choose the most frequently used measure to ensure consistency. This video shows a simple example, where a simplified subject area is created for the customer 'Contact' standard object, picking just a few fields upon which users can then create reports. Custom Objects Custom subject areas support three types of custom objects. First is a simple standalone custom object and for which the same process mentioned above applies. The next is a custom child object created on a standard object parent, and finally a custom object that is related to a parent object - usually through a dynamic choice list. Whilst the steps in each of these last two are mostly the same, there are differences in the way you choose the objects and their fields. This is illustrated in the videos below.The first video shows the process for creating a custom subject area for a simple standalone custom object. This second video demonstrates how to create custom subject areas for custom objects that are of parent:child type, as well as those those with dynamic-choice-list relationships. &lt;span id=&quot;XinhaEditingPostion&quot;&gt;&lt;/span&gt; Flexfields Dynamic and Extensible Flexfields satisfy a similar requirement as custom fields (for Application Composer), with flexfields common across the Fusion Financials, Supply Chain and Procurement, and HCM applications. The basic principle is when you enable and configure your flexfields, in the edit page under each segment region (for both global and context segments) there is a BI Enabled check box. Once this is checked and you've completed your configuration, you run the Scheduled Process job named 'Import Oracle Fusion Data Extensions for Transactional Business Intelligence' to generate and migrate the related BI artifacts and data. This applies for dynamic, key, and extensible flexfields. Of course there is more to consider in terms of how you wish your flexfields to be implemented and exposed in your reports, and details are given in Chapter 4 of the Extending Applications guide.

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• Exadata?????????INSERT?UPDATE

  - by Liu Maclean(???)

  Hybrid Columnar Compression??????Exadata?????????????,??????????(advanced compression)??,Hybrid columnar compression (HCC) ???Exadata????????HCC???????????CU(compression unit?????),??CU??????????,?????????????????????????,???CU????block??????????????? ???????INSERT/UPDATE??,??????????????,????UPDATE/INSERT???HCC?????????????????? hybrid columnar compression???????????????(bulk initial load)??,??????(direct load)??ALTER TABLE MOVE, IMPDP???????(append INSERT),??HCC??????????????????????? ???????????????????,?????????CU????????? ??????????????HCC?????????????for OLTP?????? ????????: SQL*Plus: Release 11.2.0.2.0 Production on Wed Sep 12 06:14:53 2012 Copyright (c) 1982, 2010, Oracle. All rights reserved. Connected to: Oracle Database 11g Enterprise Edition Release 11.2.0.2.0 - Production With the Partitioning, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options SQL> grant dba to scott; Grant succeeded. SQL> conn scott/oracle Connected. SQL> SQL> create table hcc_maclean tablespace users compress for query high as select * from dba_objects; Table created. 1* select rowid,owner,object_name,dbms_rowid.rowid_block_number(rowid) from hcc_maclean where owner='MACLEAN' SQL> / ROWID OWNER OBJECT_NAME DBMS_ROWID.ROWID_BLOCK_NUMBER(ROWID) ------------------------------ ------------------------------ -------------------- ------------------------------------ AAAThuAAEAAAHTJAOI MACLEAN SALES 29897 AAAThuAAEAAAHTJAOJ MACLEAN MYCUSTOMERS 29897 AAAThuAAEAAAHTJAOK MACLEAN MYCUST_ARCHIVE 29897 AAAThuAAEAAAHTJAOL MACLEAN MYCUST_QUERY 29897 AAAThuAAEAAAHTJAOh MACLEAN COMPRESS_QUERY 29897 AAAThuAAEAAAHTJAOi MACLEAN UNCOMPRESS 29897 AAAThuAAEAAAHTJAOj MACLEAN CHAINED_ROWS 29897 AAAThuAAEAAAHTJAOk MACLEAN COMPRESS_QUERY1 29897 8 rows selected. select dbms_rowid.rowid_block_number(rowid),dbms_rowid.rowid_relative_fno(rowid) from hcc_maclean where owner='MACLEAN'; session A: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOI'; session B: update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where rowid='AAAThuAAEAAAHTJAOJ'; SQL> select sid,wait_event_text,BLOCKER_SID from v$wait_chains; SID WAIT_EVENT_TEXT BLOCKER_SID ---------- ---------------------------------------------------------------- ----------- 13 enq: TX - row lock contention 136 136 SQL*Net message from client ????session A block B,????HCC???update row??CU?????CU?????? SQL> alter system checkpoint; System altered. SQL> / System altered. SQL> alter system dump datafile 4 block 29897 2 ; Block header dump: 0x010074c9 Object id on Block? Y seg/obj: 0x1386e csc: 0x00.1cad7e itc: 3 flg: E typ: 1 - DATA brn: 0 bdba: 0x10074c8 ver: 0x01 opc: 0 inc: 0 exflg: 0 Itl Xid Uba Flag Lck Scn/Fsc 0x01 0xffff.000.00000000 0x00000000.0000.00 C--- 0 scn 0x0000.001cabfa 0x02 0x000a.00a.00000430 0x00c051a7.0169.17 ---- 1 fsc 0x0000.00000000 0x03 0x0000.000.00000000 0x00000000.0000.00 ---- 0 fsc 0x0000.00000000 avsp=0x14 tosp=0x14 r0_9ir2=0x0 mec_kdbh9ir2=0x0 76543210 shcf_kdbh9ir2=---------- 76543210 flag_9ir2=--R----- Archive compression: Y fcls_9ir2[0]={ } 0x16:pti[0] nrow=1 offs=0 0x1a:pri[0] offs=0x30 block_row_dump: tab 0, row 0, @0x30 tl: 8016 fb: --H-F--N lb: 0x2 cc: 1 ==>??CU??ITL 0x02 nrid: 0x010074ca.0 col 0: [8004] Compression level: 02 (Query High) Length of CU row: 8004 kdzhrh: ------PC CBLK: 1 Start Slot: 00 NUMP: 01 PNUM: 00 POFF: 7984 PRID: 0x010074ca.0 CU header: CU version: 0 CU magic number: 0x4b445a30 CU checksum: 0xf8faf86e CU total length: 8694 CU flags: NC-U-CRD-OP ncols: 15 nrows: 995 algo: 0 CU decomp length: 8487 len/value length: 100111 row pieces per row: 1 num deleted rows: 1 deleted rows: 904, START_CU: ????????????row?????: SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAAThuAAEAAAHTJAOk') from dual; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN','AAATHUAAEAAAHTJAOK' -------------------------------------------------------------------------------- 4 COMP_NOCOMPRESS CONSTANT NUMBER := 1;COMP_FOR_OLTP CONSTANT NUMBER := 2;COMP_FOR_QUERY_HIGH CONSTANT NUMBER := 4;COMP_FOR_QUERY_LOW CONSTANT NUMBER := 8;COMP_FOR_ARCHIVE_HIGH CONSTANT NUMBER := 16;COMP_FOR_ARCHIVE_LOW CONSTANT NUMBER := 32; COMP_RATIO_MINROWS CONSTANT NUMBER := 1000000;COMP_RATIO_ALLROWS CONSTANT NUMBER := -1; ?????????????,??COMP_FOR_QUERY_HIGH?4,COMP_FOR_QUERY_LOW ?8 ?????????GET_COMPRESSION_TYPE??rowid????????4?????COMP_FOR_QUERY_HIGH????: SQL> update hcc_maclean set OBJECT_NAME=OBJECT_NAME||'DBM' where owner='MACLEAN'; 8 rows updated. SQL> commit; Commit complete. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 1 1 1 1 1 1 1 1 8 rows selected. ??????????????COMPRESSION_TYPE?COMP_FOR_QUERY_HIGH???COMP_NOCOMPRESS,????????compress for query high????????????????? ?11g????????????????????HCC??????????? ALTER TABLE MOVE???????????????????HCC??? SQL> ALTER TABLE hcc_MACLEAN move COMPRESS FOR ARCHIVE HIGH; Table altered. SQL> select DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',rowid) from HCC_MACLEAN where owner='MACLEAN'; DBMS_COMPRESSION.GET_COMPRESSION_TYPE('SCOTT','HCC_MACLEAN',ROWID) ------------------------------------------------------------------ 16 16 16 16 16 16 16 16 8 rows selected.

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• From the Classroom to the Boardroom

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Pens and Paper...these are the only things being a student and being a graduate / professional have in common. Walking in to the offices of Oracle South Africa as a graduate the first thing you notice is how polished and sleek all the people who work here look. 80% of the ladies wear sky-scraper heels and walk with the greatest grace. This was the first of many rude awakenings to remind me that I am no longer a student but a graduate. My first struggle was having to wake up at wee hours of the morning to prepare for work. As a student going to class was almost an optional thing, if you missed a morning class you could always attend an evening class to make up for it or simply attend with another group. But in the workplace, you HAVE to show up every single morning at the same time, with no option of coming in when it suits you and there is definitely no coming in with the evening class/shift. As a student, the earliest hour I ever woke up was 7:00am, anything earlier than that was considered inhumane torture. My reason for waking up every morning as a student was “you have a degree to go get” but as a graduate having to go to work I have to say to myself “here’s to a new day of learning and growing”. My second struggle has come in having to change my beloved wardrobe. Everyone who knows me knows how passionate I am about fashion and shopping. For me Shopping is a BASIC HUMAN RIGHT, that should not be messed with. Therefore it was with great sadness that I swopped my rippled skinny jeans for pin-striped formal pants, my long chandelier earrings for simple studs, my flat shoes for heels, my sheer blouses for crisp white shirts, even my beloved wild hair had to make way for a simple ponytail. Our looks as ladies also came under great scrutiny, we had to acquaint ourselves with some serious grooming tools: the mascara, blush, lip-gloss, blush, a touch of lipstick and a manicure set. Language was a struggle of its own as well. Being a student you learn to relate to your peers in a informal way. In the workplace you have to address everyone with the same respect, including your peers. Words like “Hey buddy” had to make way for “good morning friend”. The month long winter school holiday was one of the things I looked forward to as a student. This was a time where we got to be at home and avoid the coldest month of the year, July. It was the most amazing thing ever, just sleeping and snuggling up to all sorts of warm things but sadly it is now a thing of the past. It is currently winter in South Africa and going to work has become the most unfashionable thing with all the jackets, boots, scarves and gloves. But summer is coming and I will miss those holidays too. As a student the school holidays were like a gift for us to catch a break and not think for a while which was why it was imaginable how someone would go on for the entire year without a break, with only the promise of a mere 21 days annual leave!! Right now I am sure we are all looking forward to taking that annual leave when the time is right. The worst rude awakening I must say, has to be presenting in front of clients and managers. As a student you have the same class mates for almost four years therefore presenting in front of them becomes the norm over the years and your lecturer will always go gently on you. What they don’t tell you at University is that in the real world, time is money and clients pay money to see you present therefore there is no room for error. Clients are not there to give you a score and boost your ego, they expect nothing less than 100% and they will let you know without a second thought. For a graduate this can feel like you are being fed to the sharks, you either get eaten or you swim for your life. At the end of the day, it is all an experience that is meant to groom us into better professional and make us a part of the Red Team. All the sacrifices are worth it and they lead us to being better and more polished professionals. So if you are interested in joining the ECEMEA Sales and Presales Internship Programme, please have a look at http://campus.oracle.com for more information and for our latest vacancies and internships. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• What Counts for A DBA: Observant

  - by drsql

  When walking up to the building where I work, I can see CCTV cameras placed here and there for monitoring access to the building. We are required to wear authorization badges which could be checked at any time. Do we have enemies?  Of course! No one is 100% safe; even if your life is a fairy tale, there is always a witch with an apple waiting to snack you into a thousand years of slumber (or at least so I recollect from elementary school.) Even Little Bo Peep had to keep a wary lookout.    We nerdy types (or maybe it was just me?) generally learned on the school playground to keep an eye open for unprovoked attack from simpler, but more muscular souls, and take steps to avoid messy confrontations well in advance. After we’d apprehensively negotiated adulthood with varying degrees of success, these skills of watching for danger, and avoiding it,  translated quite well to the technical careers so many of us were destined for. And nowhere else is this talent for watching out for irrational malevolence so appropriate as in a career as a production DBA.   It isn’t always active malevolence that the DBA needs to watch out for, but the even scarier quirks of common humanity.  A large number of the issues that occur in the enterprise happen just randomly or even just one time ever in a spurious manner, like in the case where a person decided to download the entire MSDN library of software, cross join every non-indexed billion row table together, and simultaneously stream the HD feed of 5 different sporting events, making the network access slow while the corporate online sales just started. The decent DBA team, like the going, gets tough under such circumstances. They spring into action, checking all of the sources of active information, observes the issue is no longer happening now, figures that either it wasn’t the database’s fault and that the reboot of the whatever device on the network fixed the problem.  This sort of reactive support is good, and will be the initial reaction of even excellent DBAs, but it is not the end of the story if you really want to know what happened and avoid getting called again when it isn’t even your fault.   When fires start raging within the corporate software forest, the DBA’s instinct is to actively find a way to douse the flames and get back to having no one in the company have any idea who they are.  Even better for them is to find a way of killing a potential problem while the fires are small, long before they can be classified as raging. The observant DBA will have already been monitoring the server environment for months in advance.  Most troubles, such as disk space and security intrusions, can be predicted and dealt with by alerting systems, whereas other trouble can come out of the blue and requires a skill of observing ongoing conditions and noticing inexplicable changes that could signal an emerging problem.  You can’t automate the DBA, because the bankable skill of a DBA is in detecting the early signs of unexpected problems, and working out how to deal with them before anyone else notices them.    To achieve this, the DBA will check the situation as it is currently happening,  and in many cases is likely to have been the person who submitted the problem to the level 1 support person in the first place, just to let the support team know of impending issues (always well received, I tell you what!). Database and host computer settings, configurations, and even critical data might be profiled and captured for later comparisons. He’ll use Monitoring tools, built-in, commercial (Not to be too crassly commercial or anything, but there is one such tool is SQL Monitor) and lots of homebrew monitoring tools to monitor for problems and changes in the server environment.   You will know that you have it right when a support call comes in and you can look at your monitoring tools and quickly respond that “response time is well within the normal range, the query that supports the failing interface works perfectly and has actually only been called 67% as often as normal, so I am more than willing to help diagnose the problem, but it isn’t the database server’s fault and is probably a client or networking slowdown causing the interface to be used less frequently than normal.” And that is the best thing for any DBA to observe…

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• Is software support an option for your career?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 If you have a technical background, why should you choose a career in support? We have invited Serban to answer these questions and to give us an overview of one of the biggest technical teams in Oracle Romania. He’s been with Oracle for 7 years leading the local PeopleSoft Financials & Supply Chain Support team. Back in 2013 Serban started building a new support team in Romania – Fusion HCM. His current focus is building a strong support team for Fusion HCM, latest solution for Business HR Professionals from Oracle. The solution is offered both on Premise (customer site installation) but more important as a Cloud offering – SaaS.  So, why should a technical person choose Software Support over other technical areas?  “I think it is mainly because of the high level of technical skills required to provide the best technical solutions to our customers. Oracle Software Support covers complex solutions going from Database or Middleware to a vast area of business applications (basically covering any needs that a large enterprise may have). Working with such software requires very strong skills both technical and functional for the different areas, going from Finance, Supply Chain Management, Manufacturing, Sales to other very specific business processes. Our customers are large enterprises that already have a support layer inside their organization and therefore the Oracle Technical Support Engineers are working with highly specialized staff (DBA’s, System/Application Admins, Implementation Consultants). This is a very important aspect for our engineers because they need to be highly skilled to match our customer’s specialist’s expectations”.  What’s the career path in your team? “Technical Analysts joining our teams have a clear growth path. The main focus is to become a master of the product they will support. I think one need 1 or 2 years to reach a good level of understanding the product and delivering optimal solutions because of the complexity of our products. At a later stage, engineers can choose their professional development areas based on the business needs and preferences and then further grow towards as technical expert or a management role. We have analysts that have more than 15 years of technical expertise and they still learn and grow in technical area. Important fact is, due to the expansion of the Romanian Software support center, there are various management opportunities. So, if you want to leverage your experience and if you want to have people management responsibilities Oracle Software Support is the place to be!”  Our last question to Serban was about the benefits of being part of Oracle Software Support. Here is what he said: “We believe that Oracle delivers “State of the art” Support level to our customers. This is not possible without high investment in our staff. We commit from the start to support any technical analyst that joins us (being junior or very senior) with any training needs they have for their job. We have various technical trainings as well as soft-skills trainings required for a customer facing professional to be successful in his role. Last but not least, we’re aiming to make Oracle Romania SW Support a global center of excellence which means we’re investing a lot in our employees.”  If you’re looking for a job where you can combine your strong technical skills with customer interaction Oracle Software Support is the place to be! Send us your CV at [email protected]. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Deduping your redundancies

  - by nospam(at)example.com (Joerg Moellenkamp)

  Robin Harris of Storagemojo pointed to an interesting article about about deduplication and it's impact to the resiliency of your data against data corruption on ACM Queue. The problem in short: A considerable number of filesystems store important metadata at multiple locations. For example the ZFS rootblock is copied to three locations. Other filesystems have similar provisions to protect their metadata. However you can easily proof, that the rootblock pointer in the uberblock of ZFS for example is pointing to blocks with absolutely equal content in all three locatition (with zdb -uu and zdb -r). It has to be that way, because they are protected by the same checksum. A number of devices offer block level dedup, either as an option or as part of their inner workings. However when you store three identical blocks on them and the devices does block level dedup internally, the device may just deduplicated your redundant metadata to a block stored just once that is stored on the non-voilatile storage. When this block is corrupted, you have essentially three corrupted copies. Three hit with one bullet. This is indeed an interesting problem: A device doing deduplication doesn't know if a block is important or just a datablock. This is the reason why I like deduplication like it's done in ZFS. It's an integrated part and so important parts don't get deduplicated away. A disk accessed by a block level interface doesn't know anything about the importance of a block. A metadata block is nothing different to it's inner mechanism than a normal data block because there is no way to tell that this is important and that those redundancies aren't allowed to fall prey to some clever deduplication mechanism. Robin talks about this in regard of the Sandforce disk controllers who use a kind of dedup to reduce some of the nasty effects of writing data to flash, but the problem is much broader. However this is relevant whenever you are using a device with block level deduplication. It's just the point that you have to activate it for most implementation by command, whereas certain devices do this by default or by design and you don't know about it. However I'm not perfectly sure about that ? given that storage administration and server administration are often different groups with different business objectives I would ask your storage guys if they have activated dedup without telling somebody elase on their boxes in order to speak less often with the storage sales rep. The problem is even more interesting with ZFS. You may use ditto blocks to protect important data to store multiple copies of data in the pool to increase redundancy, even when your pool just consists out of one disk or just a striped set of disk. However when your device is doing dedup internally it may remove your redundancy before it hits the nonvolatile storage. You've won nothing. Just spend your disk quota on the the LUNs in the SAN and you make your disk admin happy because of the good dedup ratio However you can just fall in this specific "deduped ditto block"trap when your pool just consists out of a single device, because ZFS writes ditto blocks on different disks, when there is more than just one disk. Yet another reason why you should spend some extra-thought when putting your zpool on a single LUN, especially when the LUN is sliced and dices out of a large heap of storage devices by a storage controller. However I have one problem with the articles and their specific mention of ZFS: You can just hit by this problem when you are using the deduplicating device for the pool. However in the specifically mentioned case of SSD this isn't the usecase. Most implementations of SSD in conjunction with ZFS are hybrid storage pools and so rotating rust disk is used as pool and SSD are used as L2ARC/sZIL. And there it simply doesn't matter: When you really have to resort to the sZIL (your system went down, it doesn't matter of one block or several blocks are corrupt, you have to fail back to the last known good transaction group the device. On the other side, when a block in L2ARC is corrupt, you simply read it from the pool and in HSP implementations this is the already mentioned rust. In conjunction with ZFS this is more interesting when using a storage array, that is capable to do dedup and where you use LUNs for your pool. However as mentioned before, on those devices it's a user made decision to do so, and so it's less probable that you deduplicating your redundancies. Other filesystems lacking acapability similar to hybrid storage pools are more "haunted" by this problem of SSD using dedup-like mechanisms internally, because those filesystem really store the data on the the SSD instead of using it just as accelerating devices. However at the end Robin is correct: It's jet another point why protecting your data by creating redundancies by dispersing it several disks (by mirror or parity RAIDs) is really important. No dedup mechanism inside a device can dedup away your redundancy when you write it to a totally different and indepenent device.

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• BounceEase and silverlight 4 BarSeries

  - by Pharabus

  Hi, I am trying to get a bar series to "bounce" when drawing, I assumed the BounceEase TransitionEasingFunction would do this but the lines just fade in, I have posted the xaml and code behind below, does anyone know where I have gone wrong or is it more complex than I though, I am fairly new to silverlight XAML <Grid x:Name="LayoutRoot" Background="White"> <chartingToolkit:Chart x:Name="MyChart"> <chartingToolkit:BarSeries Title="Sales" ItemsSource="{Binding}" IndependentValuePath="Name" DependentValuePath="Value" AnimationSequence="FirstToLast" TransitionDuration="00:00:3"> <chartingToolkit:BarSeries.TransitionEasingFunction> <BounceEase EasingMode="EaseInOut" Bounciness="5" /> </chartingToolkit:BarSeries.TransitionEasingFunction> <chartingToolkit:BarSeries.DataPointStyle> <Style TargetType="Control"> <Setter Property="Background" Value="Red"/> </Style> </chartingToolkit:BarSeries.DataPointStyle> </chartingToolkit:BarSeries> <chartingToolkit:Chart.Axes> <chartingToolkit:LinearAxis Title="Types owned" Orientation="X" Minimum="0" Maximum="300" Interval="10" ShowGridLines="True" FontStyle='Italic'/> </chartingToolkit:Chart.Axes> </chartingToolkit:Chart> </Grid> code behind public class MyClass : DependencyObject { public string Name { get; set; } public Double Value { get { return (Double)GetValue(myValueProperty); } set{SetValue(myValueProperty,value);} } public static readonly DependencyProperty myValueProperty = DependencyProperty.Register("Value", typeof(Double), typeof(MyClass), null); } public MainPage() { InitializeComponent(); //Get the data IList<MyClass> l = this.GetData(); //Get a reference to the SL Chart MyChart.DataContext = l.OrderBy(e => e.Value); //Find the highest number and round it up to the next digit DispatcherTimer myDispatcherTimer = new DispatcherTimer(); myDispatcherTimer.Interval = new TimeSpan(0, 0, 0, 5, 0); // 100 Milliseconds myDispatcherTimer.Tick += new EventHandler(Each_Tick); myDispatcherTimer.Start(); } public void Each_Tick(object o, EventArgs sender) { ((BarSeries)MyChart.Series[0]).DataContext = GetData(); } private IList<MyClass> GetData() { Random random = new Random(); return new List<MyClass>() { new MyClass() {Name="Bob Zero",Value=(random.NextDouble() * 100.0)}, new MyClass() {Name="Bob One",Value=(random.NextDouble() * 100.0)}, new MyClass() {Name="Bob Two",Value=(random.NextDouble() * 100.0)}, new MyClass() {Name="Bob Three",Value=(random.NextDouble() * 100.0)} }; }

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• ASP Web Service Not Working

  - by BlitzPackage

  Good people, Hello. Our webservice is not working. We should be receiving information via an HTTP POST. However, nothing is working. Below are the code files. Let me know what you think. Thanks in advance for any help or information you can provide. (By the way, some information (e.g. class names, connection strings, etc...) has been removed or changed in order to hide any sensitive information. Imports System.Web.Mail Imports System.Data Imports System.Data.SqlClient Imports System.IO Partial Class hbcertification Inherits System.Web.UI.Page Public strBody As String = "" Public sqlInsertStr As String = "" Public errStr As String = "" Public txn_id, first_name, last_name, address_street, address_city, address_state, address_zip, address_country, address_phone, payer_email, Price, key, invoice, payment_date, mc_fee, buyer_ip As String Dim myConn As New SqlConnection(ConfigurationSettings.AppSettings("ConnectionInfo")) '******************************************************************************************* Protected Sub Page_Load(ByVal sender As Object, ByVal e As System.EventArgs) Handles Me.Load strBody += "Test email sent.Customer name: " & Request("first_name") & " " & Request("last_name") strBody += "Reg Key: " & Request("key") & "Transaction ID: " & Request("txn_id") & "Tran Type: " & Request("txn_type") updateFile(Server.MapPath("log.txt"), strBody) txn_id = Request("txn_id") first_name = Request("first_name") last_name = Request("last_name") address_street = Request("address_street") address_city = Request("address_city") address_state = Request("address_state") address_zip = Request("address_zip") address_country = Request("address_country") address_phone = Request("address_phone") payer_email = Request("payer_email") Price = Request("Price") key = Request("key") invoice = Request("invoice") payment_date = Request("payment_date") mc_fee = Request("mc_fee") buyer_ip = Request("buyer_ip") If Request("first_name") "" And Request("last_name") "" Then SendMail("[email protected]", "[email protected]", strBody, "Software Order Notification", "[email protected]") Else Response.Write("Email not sent. Name missing.") End If Dim sItem As String Response.Write("") If Request.Form("dosubmit") = "1" Then Response.Write("FORM VALS:") For Each sItem In Request.Form Response.Write("" & sItem & " - [" & Request.Form(sItem) & "]") Next sqlInsertStr += "insert into aspnet_MorrisCustomerInfo (TransactionID,FirstName,LastName,AddressStreet,AddressCity,AddressState,AddressZip,AddressCountry,AddressPhone,PayerEmail,Price,AuthenticationCode,InvoiceID,PurchaseDate,PaypalFee,PurchaseIPAddress) values ('" & SQLSafe(txn_id) & "','" & SQLSafe(first_name) & "','" & SQLSafe(last_name) & "','" & SQLSafe(address_street) & "','" & SQLSafe(address_city) & "','" & SQLSafe(address_state) & "','" & SQLSafe(address_zip) & "','" & SQLSafe(address_country) & "','" & SQLSafe(address_phone) & "','" & SQLSafe(payer_email) & "','" & SQLSafe(Price) & "','" & SQLSafe(key) & "','" & SQLSafe(invoice) & "','" & SQLSafe(payment_date) & "','" & SQLSafe(mc_fee) & "','" & SQLSafe(buyer_ip) & "')" runMyQuery(sqlInsertStr, False) End If Response.Write("sqlInsertStr is: " & sqlInsertStr) Response.Write("") End Sub '******************************************************************************************* Sub SendMail(ByVal strEmailAddress, ByVal strEmailAddress_cc, ByVal Email_Body, ByVal Email_Subject, ByVal Email_From) If Request.ServerVariables("server_name") "localhost" Then Try Dim resumeEmail As New MailMessage resumeEmail.To = strEmailAddress resumeEmail.Cc = strEmailAddress_cc resumeEmail.From = Email_From resumeEmail.Subject = Email_Subject resumeEmail.Priority = MailPriority.High 'resumeEmail.BodyFormat = MailFormat.Html resumeEmail.BodyFormat = MailFormat.Html resumeEmail.Body = Email_Body 'System.Web.Mail.SmtpMail.SmtpServer = "morris.com" System.Web.Mail.SmtpMail.SmtpServer = "relay-hosting.secureserver.net" System.Web.Mail.SmtpMail.Send(resumeEmail) Response.Write("Email sent.") Catch exc As Exception Response.Write("MAIL ERROR OCCURRED" & exc.ToString() & "From: " & Email_From) End Try Else Response.Write("TEST RESPONSE" & strBody & "") End If End Sub End Function End Class Process Data Asp.Net Configuration option in Visual Studio. A full list of settings and comments can be found in machine.config.comments usually located in \Windows\Microsoft.Net\Framework\v2.x\Config -- section enables configuration of the security authentication mode used by ASP.NET to identify an incoming user. -- section enables configuration of what to do if/when an unhandled error occurs during the execution of a request. Specifically, it enables developers to configure html error pages to be displayed in place of a error stack trace. --

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• Help with storing/accessing user access roles C# Winforms

  - by user222453

  Hello, firstly I would like to thank you in advance for any assistance provided. I am new to software development and have designed several Client/Server applications over the last 12 months or so, I am currently working on a project that involves a user logging in to gain access to the application and I am looking at the most efficient and "simple" method of storing the users permissions once logged in to the application which can be used throughout restricting access to certain tabs on the main form. I have created a static class called "User" detailed below: static class User { public static int _userID; public static string _moduleName; public static string _userName; public static object[] UserData(object[] _dataRow) { _userID = (int)_dataRow[0]; _userName = (string)_dataRow[1]; _moduleName = (string)_dataRow[2]; return _moduleName; } } When the user logs in and they have been authenticated, I wish to store the _moduleName objects in memory so I can control which tabs on the main form tab control they can access, for example; if the user has been assigned the following roles in the database: "Sales Ledger", "Purchase Ledger" they can only see the relevant tabs on the form, by way of using a Switch - Case block once the login form is hidden and the main form is instantiated. I can store the userID and userName variables in the main form once it loads by means of say for example: Here we process the login data from the user: DataAccess _dal = new DataAccess(); switch (_dal.ValidateLogin(txtUserName.Text, txtPassword.Text)) { case DataAccess.ValidationCode.ConnectionFailed: MessageBox.Show("Database Server Connection Failed!"); break; case DataAccess.ValidationCode .LoginFailed: MessageBox.Show("Login Failed!"); _dal.RecordLogin(out errMsg, txtUserName.Text, workstationID, false); break; case DataAccess.ValidationCode .LoginSucceeded: frmMain frmMain = new frmMain(); _dal.GetUserPrivList(out errMsg,2); //< here I access my DB and get the user permissions based on the current login. frmMain.Show(); this.Hide(); break; default: break; } private void frmMain_Load(object sender, EventArgs e) { int UserID = User._userID; } That works fine, however the _modules object contains mutiple permissions/roles depending on what has been set in the database, how can I store the multiple values and access them via a Switch-Case block? Thank you again in advance.

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• Learning MVC - Maintaining model state

  - by GenericTypeTea

  First of all, I'm very new to MVC. Bought the books, but not got the T-Shirt yet. I've put together my first little application, but I'm looking at the way I'm maintaining my model and I don't think it looks right. My form contains the following: <% using (Html.BeginForm("Reconfigured", null, FormMethod.Post, new { id = "configurationForm" })) { %> <%= Html.DropDownList("selectedCompany", new SelectList(Model.Companies, Model.SelectedCompany), new { onchange = "$('#configurationForm').submit()" })%> <%= Html.DropDownList("selectedDepartment", new SelectList(Model.Departments, Model.SelectedDepartment), new { onchange = "$('#configurationForm').submit()" })%> <%=Html.TextArea("comment", Model.Comment) %> <%} %> My controller has the following: public ActionResult Index(string company, string department, string comment) { TestModel form = new TestModel(); form.Departments = _someRepository.GetList(); form.Companies = _someRepository.GetList(); form.Comment = comment; form.SelectedCompany = company; form.SelectedDepartment = department; return View(form); } [HttpPost] public ActionResult Reconfigured(string selectedCompany, string selectedDepartment, string comment) { return RedirectToAction("Index", new { company = selectedCompany, department = selectedDepartment, comment = comment}); } And finally, this is my route: routes.MapRoute( "Default", "{controller}/{company}/{department}", new { controller = "CompanyController", action = "Index", company="", department="" } ); Now, every time I change DropDownList value, all my values are maintained. I end up with a URL like the following after the Reconfigure action is called: http://localhost/Main/Index/Company/Sales?comment=Foo%20Bar Ideally I'd like the URL to remain as: http://localhost/Main/Index My routing object is probably wrong. This can't be the right way? It seems totally wrong to me as for each extra field I add, I have to add the property into the Index() method? I had a look at this answer where the form is passed through TempData. This is obviously an improvement, but it's not strongly typed? Is there a way to do something similar but have it strongly typed? This may be a simple-enough question, but the curse of 10 years of WinForms/WebForms makes this MVC malarky hard to get your head 'round.

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• How to designing a generic databse whos layout may change over time?

  - by mawg

  Here's a tricky one - how do I programatically create and interrogate a database who's contents I can't really foresee? I am implementing a generic input form system. The user can create PHP forms with a WYSIWYG layout and use them for any purpose he wishes. He can also query the input. So, we have three stages: a form is designed and generated. This is a one-off procedure, although the form can be edited later. This designs the database. someone or several people make use of the form - say for daily sales reports, stock keeping, payroll, etc. Their input to the forms is written to the database. others, maybe management, can query the database and generate reports. Since these forms are generic, I can't predict the database structure - other than to say that it will reflect HTML form fields and consist of a the data input from collection of edit boxes, memos, radio buttons and the like. Questions and remarks: A) how can I best structure the database, in terms of tables and columns? What about primary keys? My first thought was to use the control name to identify each column, then I realized that the user can edit the form and rename, so that maybe "name" becomes "employee" or "wages" becomes ":salary". I am leaning towards a unique number for each. B) how best to key the rows? I was thinking of a timestamp to allow me to query and a column for the row Id from A) C) I have to handle column rename/insert/delete. Foe deletion, I am unsure whether to delete the data from the database. Even if the user is not inputting it from the form any more he may wish to query what was previously entered. Or there may be some legal requirements to retain the data. Any gotchas in column rename/insert/delete? D) For the querying, I can have my PHP interrogate the database to get column names and generate a form with a list where each entry has a database column name, a checkbox to say if it should be used in the query and, based on column type, some selection criteria. That ought to be enough to build searches like "position = 'senior salesman' and salary 50k". E) I probably have to generate some fancy charts - graphs, histograms, pie charts, etc for query results of numerical data over time. I need to find some good FOSS PHP for this. F) What else have I forgotten? This all seems very tricky to me, but I am database n00b - maybe it is simple to you gurus?

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• Square Peg Web: Gets you the traffic to where it matters most: Your Website!

  - by demetriusalwyn

  Have you decided to start your business online or is your business not reaching the targeted audience? Come to Square Peg Web; where you will find what you want to make your business reach new heights. The team at Square Peg Web is professionals who understand what you want and make sure you get it right. Our confidence stems from the fact of thousands of satisfied clients who keep referring friends and business associates to us and we do not let our clients down. Many companies promise the sky but how far is does their work live up to the promises? We do not know about the others however, we are sure that we strive to put together all our ideas and thoughts to make your website rank among the top. Web hosting is something that needs to have a personal touch; Square Peg Web customizes everything to suit your requirements so that you do not have to look further. With Square Peg Web you have a host of features to make your Business go viral. Some of the product details that are offered with Square Peg Web are unlimited product options/ variants/ properties giving you an option on price modifiers. You get unlimited customized input fields for your products and you can also Customer-define the prices. Square Peg Web provides you an option of using multiple product images with zoom features and one can also list a particular product in several categories. There are other aspects which make Square Peg Web the best choice for your website needs; every sale of yours’ is important to you and to us. We make sure that each sale is tracked by the product and also the list of bestsellers that appeal to the audience. Other comprehensive statistics of Square Peg Web includes searchable order data, an interface for shipments and order fulfillments, export sales & customer data for usage in a spreadsheet and the ability to export orders to QuickBooks format. With Square Peg Web; Admin Panel is a lot simpler. Administrative access is completely password protected and any changes done are all in real-time. You can have absolute control on the cart from anywhere around the world using your web browser and the topping on the cake is the unlimited amount of admin accounts that can be created for you. Square Peg Web offers you a world of experience with the options of choosing from marketing websites to e-commerce and from customized applications to community oriented sites. Some of the projects which appear in the portfolio of Square Peg Web are Online Marketing Web Sites, E-Commerce Web Sites, customized web applications, Blog designing and programming, video sharing and the option of downloading web sites, online advertisements, flash animation, customer and product support web sites, web site re-designing and planning and complete information architecture.

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• The best way to separate admin functionality from a public site?

  - by AndrewO

  I'm working on a site that's grown both in terms of user-base and functionality to the point where it's becoming evident that some of the admin tasks should be separate from the public website. I was wondering what the best way to do this would be. For example, the site has a large social component to it, and a public sales interface. But at the same time, there's back office tasks, bulk upload processing, dashboards (with long running queries), and customer relations tools in the admin section that I would like to not be effected by spikes in public traffic (or effect the public-facing response time). The site is running on a fairly standard Rails/MySQL/Linux stack, but I think this is more of an architecture problem than an implementation one: mainly, how does one keep the data and business logic in sync between these different applications? Some strategies that I'm evaluating: 1) Create a slave database of the public facing database on another machine. Extract out all of the model and library code so that it can be shared between the applications. Create new controllers and views for the admin interfaces. I have limited experience with replication and am not even sure that it's supposed to be used this way (most of the time I've seen it, it's been for scaling out the read capabilities of the same application, rather than having multiple different ones). I'm also worried about the potential for latency issues if the slave is not on the same network. 2) Create new more task/department-specific applications and use a message oriented middleware to integrate them. I read Enterprise Integration Patterns awhile back and they seemed to advocate this for distributed systems. (Alternatively, in some cases the basic Rails-style RESTful API functionality might suffice.) But, I have nightmares about data synchronization issues and the massive re-architecting that this would entail. 3) Some mixture of the two. For example, the only public information necessary for some of the back office tasks is a read-only completion time or status. Would it make sense to have that on a completely separate system and send the data to public? Meanwhile, the user/group admin functionality would be run on a separate system sharing the database? The downside is, this seems to keep many of the concerns I have with the first two, especially the re-architecting. I'm sure the answers are going to be highly dependent on a site's specific needs, but I'd love to hear success (or failure) stories.

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• CSV File Content Display Issue

  - by Pankaj Khurana

  Hi, I want to retrieve contents from a csv file for that i am using following code: <?php $fo = fopen("record.csv", "rb+"); while(!feof($fo)) { $contents[] = fgetcsv($fo,0,';'); } print_r($contents); fclose($fo); ?> But my records are displayed in the following format: ????††???????†††??†††††????"Search Transactions Results" ††††??†???????††††?††††††??? ???????????? ?????????????? ?????????? My csv file format: "Search Transactions Results" "Transaction ID","Reference Transaction ID","Date","Type","Subject","Item Number","Item Name","Invoice ID","Name","Email","Shipping Name","Shipping Address Line 1","Shipping Address Line 2","Shipping Address City","Shipping State/Province","Shipping Zip/Postal Code","Shipping Address Country","Shipping Method","Address Status","Contact Phone Number","Gross Amount","Receipt ID","Custom Field","Option 1 Name","Option 1 Value","Option 2 Name","Option 2 Value","Note","Auction Site","Auction User ID","Item URL","Auction Closing Date","Insurance Amount","Currency","Fees","Net Amount","Shipping & Handling Amount","Sales Tax Amount","To Email","Time","Time Zone" "1T","",5/5/2010 2:10:44 PM,"Payment Processed","CFP Self Study Kit","1","CFP Self Study Kit","","User1","[email protected]","","","","","","","","","N","","68.18","R1","","","","","","","","","",,"","USD","-2.62","65.56","0","0","[email protected]","01:40","Asia/Calcutta" "2T","",5/19/2010 4:04:08 PM,"Payment Processed","CFP Self Study Kit","1","CFP Self Study Kit","","User2","[email protected]","","","","","","","","","N","","68.18","R2","","","","","","","","","",,"","USD","-2.62","65.56","0","0","[email protected]","03:34","Asia/Calcutta" "3T","1RT",5/19/2010 5:28:45 PM,"Currency Conversion Completed","","","",""," ","","","","","","","","","","N","","17492.6","","","","","","","","","","",,"","INR","0","17492.6","0","0","","04:58","Asia/Calcutta" "4T","2RT",5/19/2010 5:28:45 PM,"Currency Conversion Completed","","","",""," ","","","","","","","","","","N","","-393.36","","","","","","","","","","",,"","USD","0","-393.36","0","0","","04:58","Asia/Calcutta" "5T","",5/19/2010 5:28:45 PM,"Transfer to Bank Initiated","P1006","","P1006",""," ","","","","","","","","","","N","","-17492.6","","","","","","","","","","",,"","INR","0","-17492.6","0","0","","04:58","Asia/Calcutta" "6T","",5/20/2010 5:38:02 PM,"Transfer to Bank Completed","P1006","","P1006",""," ","","","","","","","","","","N","","-17492.6","","","","","","","","","","",,"","INR","0","-17492.6","0","0","","05:08","Asia/Calcutta" "7T","",5/21/2010 12:32:37 PM,"Payment Processed","FP - LVC Plus","","FP - LVC Plus","","User3","[email protected]","User3","NEW DELHI","BEHIND KARNATAKA BANK LD","SOUTH","NEW DELHI","110023","IN","","N","","283.96","","","","","","","","","","",,"","USD","-9.95","274.01","0","0","[email protected]","00:02","Asia/Calcutta" "8T","",5/25/2010 4:40:48 PM,"Transfer to Bank Initiated","P1006","","P1006",""," ","","","","","","","","","","N","","-12569.85","","","","","","","","","","",,"","INR","0","-12569.85","0","0","","04:10","Asia/Calcutta" "9T","3RT",5/25/2010 4:40:48 PM,"Currency Conversion Completed","","","",""," ","","","","","","","","","","N","","-274.01","","","","","","","","","","",,"","USD","0","-274.01","0","0","","04:10","Asia/Calcutta" "10T","4RT",5/25/2010 4:40:48 PM,"Currency Conversion Completed","","","",""," ","","","","","","","","","","N","","12569.85","","","","","","","","","","",,"","INR","0","12569.85","0","0","","04:10","Asia/Calcutta" "11T","",5/26/2010 4:57:39 PM,"Transfer to Bank Completed","P1006","","P1006",""," ","","","","","","","","","","N","","-12569.85","","","","","","","","","","",,"","INR","0","-12569.85","0","0","","04:27","Asia/Calcutta" "Total","-247.05 USD","-15.19","-262.24" "Total","0.00 INR","0.00","0.00" I want to retrieve the records where "Type"="Payment Processed". I want to retrieve content in a key value format that is for e.g. Transaction ID-1T as i have to store this values in a database but display is not proper. I am unable to find out the reason for the same please help me on this. Thanks

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• Inserting checkbox values

  - by rabeea

  hey i have registration form that has checkboxes along with other fields. i cant insert the selected checkbox values into the data base. i have made one field in the database for storing all checked values. this is the code for checkbox part in the form: Websites, IT and Software Writing and Content <pre><input type="checkbox" name="expertise[]" value="Design and Media"> Design and Media <input type="checkbox" name="expertise[]" value="Data entry and Admin"> Data entry and Admin </pre> <pre><input type="checkbox" name="expertise[]" value="Engineering and Skills"> Engineering and Science <input type="checkbox" name="expertise[]" value="Seles and Marketing"> Sales and Marketing </pre> <pre><input type="checkbox" name="expertise[]" value="Business and Accounting"> Business and Accounting <input type="checkbox" name="expertise[]" value="Others"> Others </pre> and this is the corresponding php code for inserting data $checkusername=mysql_query("SELECT * FROM freelancer WHERE fusername='{$_POST['username']}'"); if (mysql_num_rows($checkusername)==1) { echo "username already exist"; } else { $query = "insert into freelancer(ffname,flname,fgender,femail,fusername,fpwd,fphone,fadd,facc,facc_name,fbank_details,fcity,fcountry,fexpertise,fprofile,fskills,fhourly_rate,fresume) values ('".$_POST['first_name']."','".$_POST['last_name']."','".$_POST['gender']."','".$_POST['email']."','".$_POST['username']."','".$_POST['password']."','".$_POST['phone']."','".$_POST['address']."','".$_POST['acc_num']."','".$_POST['acc_name']."','".$_POST['bank']."','".$_POST['city']."','".$_POST['country']."','".implode(',',$_POST['expertise'])."','".$_POST['profile']."','".$_POST['skills']."','".$_POST['rate']."','".$_POST['resume']."')"; $result = ($query) or die (mysql_error()); this code inserts data for all fields but the checkbox value field remains empty???

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• Parsing CSV File to MySQL DB in PHP

  - by Austin

  I have a some 350-lined CSV File with all sorts of vendors that fall into Clothes, Tools, Entertainment, etc.. categories. Using the following code I have been able to print out my CSV File. <?php $fp = fopen('promo_catalog_expanded.csv', 'r'); echo '<tr><td>'; echo implode('</td><td>', fgetcsv($fp, 4096, ',')); echo '</td></tr>'; while(!feof($fp)) { list($cat, $var, $name, $var2, $web, $var3, $phone,$var4, $kw,$var5, $desc) = fgetcsv($fp, 4096); echo '<tr><td>'; echo $cat. '</td><td>' . $name . '</td><td><a href="http://www.' . $web .'" target="_blank">' .$web.'</a></td><td>'.$phone.'</td><td>'.$kw.'</td><td>'.$desc.'</td>' ; echo '</td></tr>'; } fclose($file_handle); show_source(__FILE__); ?> First thing you will probably notice is the extraneous vars within the list(). this is because of how the excel spreadsheet/csv file: Category,,Company Name,,Website,,Phone,,Keywords,,Description ,,,,,,,,,, Clothes,,4imprint,,4imprint.com,,877-466-7746,,"polos, jackets, coats, workwear, sweatshirts, hoodies, long sleeve, pullovers, t-shirts, tees, tshirts,",,An embroidery and apparel company based in Wisconsin. ,,Apollo Embroidery,,apolloemb.com,,1-800-982-2146,,"hats, caps, headwear, bags, totes, backpacks, blankets, embroidery",,An embroidery sales company based in California. One thing to note is that the last line starts with two commas as it is also listed within "Clothes" category. My concern is that I am going about the CSV output wrong. Should I be using a foreach loop instead of this list way? Should I first get rid of any unnecessary blank columns? Please advise any flaws you may find, improvements I can use so I can be ready to import this data to a MySQL DB.

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• Can highlight the current menu item, but can't add the class= to style unhighleted menu items

  - by bradpotts

  <?php $activesidebar[$currentsidebar]="id=isactive";?> <div class="span3"> <div class="well sidebar-nav hidden-phone"> <ul class="nav nav-list"> <li class="nav-header" <?php echo $activesidebar[1] ?>>Marketing Services</li> <li><a href="#">Marketing Technology</a></li> <li><a href="#">Generate More Sales</a></li> <li><a href="#">Direct Email Marketing</a></li> <li class="nav-header" <?php echo $activesidebar[2] ?>>Advertising Services</li> <li><a href="../services-advertising-mass-media-network.php">Traditional Medias</a></li> <li><a href="#">Online & Social Medias</a></li> <li><a href="#">Media Planing & Purchasing</a></li> <li class="nav-header" <?php echo $activesidebar[3] ?>>Technology Services</li> <li><a href="#">Managed Websites</a></li> <li><a href="#">Managed Web Servers</a></li> <li><a href="#">Managed Databases</a></li> <li class="nav-header" <?php echo $activesidebar[4] ?>>About Us</li> <li><a href="../aboutus-contactus.php">Contact Us</a></li> </ul> </div> This is added to the current page I want to add this on. <?php $currentsidebar =2; include('module-sidebar-navigation.php');?> I had programmed this menu individually on each page, but to make my website dynamic I used one file and use php includes to load the file. I can get the menu to highlight on the current page assigning an id="isactive", how can I assign id="notactive" to the other 3 menu items that are not active on that page. Is there an else or elseif I have to include?

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• HttpWebRequest possibly slowing website

  - by Steven Smith

  Using Visual studio 2012, C#.net 4.5 , SQL Server 2008, Feefo, Nopcommerce Hey guys I have Recently implemented a new review service into a current site we have. When the change went live the first day all worked fine. Since then though the sending of sales to Feefo hasnt been working, There are no logs either of anything going wrong. In the OrderProcessingService.cs in Nop Commerce's Service, i call a HttpWebrequest when an order has been confirmed as completed. Here is the code. var email = HttpUtility.UrlEncode(order.Customer.Email.ToString()); var name = HttpUtility.UrlEncode(order.Customer.GetFullName().ToString()); var description = HttpUtility.UrlEncode(productVariant.ProductVariant.Product.MetaDescription != null ? productVariant.ProductVariant.Product.MetaDescription.ToString() : "product"); var orderRef = HttpUtility.UrlEncode(order.Id.ToString()); var productLink = HttpUtility.UrlEncode(string.Format("myurl/p/{0}/{1}", productVariant.ProductVariant.ProductId, productVariant.ProductVariant.Name.Replace(" ", "-"))); string itemRef = ""; try { itemRef = HttpUtility.UrlEncode(productVariant.ProductVariant.ProductId.ToString()); } catch { itemRef = "0"; } var url = string.Format("feefo Url", login, password,email,name,description,orderRef,productLink,itemRef); var request = (HttpWebRequest)WebRequest.Create(url); request.KeepAlive = false; request.Timeout = 5000; request.Proxy = null; using (var response = (HttpWebResponse)request.GetResponse()) { if (response.StatusDescription == "OK") { var stream = response.GetResponseStream(); if(stream != null) { using (var reader = new StreamReader(stream)) { var content = reader.ReadToEnd(); } } } } So as you can see its a simple webrequest that is processed on an order, and all product variants are sent to feefo. Now: this hasnt been happening all week since the 15th (day of the implementation) the site has been grinding to a halt recently. The stream and reader in the the var content is there for debugging. Im wondering does the code redflag anything to you that could relate to the process of website? Also note i have run some SQL statements to see if there is any deadlocks or large escalations, so far seems fine, Logs have also been fine just the usual logging of Bots. Any help would be much appreciated! EDIT: also note that this code is in a method that is called and wrapped in A try catch UPDATE: well forget about the "not sending", thats because i was just told my code was rolled back last week

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