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• I'm having two Windows 7 installed and running in my laptop. How can I delete the other one?

  - by mandy

  I have another concern with my laptop. When I had a problem with the microphone, I tried to restore the system. But sadly, I had a mistake with the process and accidentally it was formatted. Its a built in laptop. (Toshiba m840, Windows 7, 64 bit) After the format process, programs were automatically installed. Until a friend of mine told me that I might have 2 Windows installed already. When we checked the program, he was right. I'm having 2 program files folders, which means I really have 2 Windows installed and running in my laptop. Supposed to be, there should be only 1 right? Can anyone help me how to delete the other Windows? Because I think it is occupying much space in the hard drive. They say it could make my laptop become slower.

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• Failing Seagate HDD - Not Recognised

  - by thefragileomen

  I am having a look at a friend's computer which contains a 500GB Seagate HDD. Unfortunately the HDD is not recognised by the BIOS menu and it beeps 11 times upon powerup. I've moved the HDD to another laptop but the problem remains. I've downloaded SeaTools for DOS (Seagate's Diagnostic tool) but unfortunately to no avail and the disc remains unseen when using this DOS boot disc. The HDD is only 6 months old so I'm very surprised at this but it appears a common problem with Seagate 2.5" HDDs as well as other HDDs manufactured by Seagate. I intend to try it in an external caddy on Thursday when back in work and also through a forensic writeblocker but just wondering if anyone has any other suggestions? I am of the opinion it is some chip on the HDD board which prevents it spinning due to a fault. If so, I've lost to deactivate this just so I can simply recover the data on the drive and start with a new disc. Thanks

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• CNAME lookup failed temporarily. (#4.4.3)

  - by klickverbot

  A friend of mine just told me that he can't send mails to accounts on one of my servers via the SMTP server provided by his ISP. The error message in the bounce he gets reads: Hi. This is the qmail-send program at aon.at. I'm afraid I wasn't able to deliver your message to the following addresses. This is a permanent error; I've given up. Sorry it didn't work out. <[email protected]>: CNAME lookup failed temporarily. (#4.4.3) I'm not going to try again; this message has been in the queue too long. Any ideas what could be the reason for this? I have double-checked the DNS records for my domain, but they seem perfectly fine, and from any other mail servers I tested, delivery works flawlessly…

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• Which LAN driver should I use for Asus F5Z ?

  - by Radek

  A friend of mine asked me to re-install his Asus F5Z notebook with Windows XP. I installed successfully all drivers from Asus driver download site. Everything is working fine but the Ethernet driver. The installation of Lan Driver for Windows XP finishes with strange message "Please shutdown & plug Realtech PCI-e card to complete the installation. Not sure if it matters but OnChip SATA is in 'Native IDE' mode . The original one with Vista was 'IDE - AHCI mode'. Any idea how I can make the LAN adapter to work under Windows XP?

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• Dead USB flash drive

  - by Unsliced

  So a friend has come to me with a problem. They have a dead USB thumb drive which no longer responds when plugged into a machine. I've tried it in a Mac and it doesn't even respond, at least on a Windows XP machine it sees that it is there but can't show it in explorer, just that whatever is plugged in has malfunctioned. There is obviously current because the activity light on the drive illuminates. I'm looking for suggestions, please. I have access to Mac or Windows hardware and am happy to experiment (and even to pay if the solution works!) It's a bit late to recommend regular backups, but in the lack of that, what's the next best forensic advice? Edit: I should stress that, if possible, we're trying to rescue the data, after all, thumb drives are basically disposable and hardly worth the bother if there's no emotional or functional reason for wanting to rescue it!

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• Windows 7 Built-In VPN - How to access network shares, printers, etc.?

  - by mbrion

  After I have successfully connected to a Windows 7 box via the built-in VPN: how do I access shares, shared printers, network appliances, etc.? So, call me bad at googling, but: I can find dozens of articles on "How to Set up a VPN Connection" and "How to connect to a VPN" for Windows 7... but I can't find a single article on how to access resources after connecting. I have a home VPN set up in Windows 7; I was able to connect to it from my friend's Windows 7 machine last night. I expected to be able to UNC into my shares; I also expected to be able to go to "Start Computer" and Click "Network" on the left side, and then see all of the devices on my home network (while the VPN was connected). Am I missing something obvious? How do I make this happen?

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• Windows 7 Built-In VPN - How to access network shares, printers, etc.?

  - by Mike Brion

  After I have successfully connected to a Windows 7 box via the built-in VPN: how do I access shares, shared printers, network appliances, etc.? So, call me bad at googling, but: I can find dozens of articles on "How to Set up a VPN Connection" and "How to connect to a VPN" for Windows 7... but I can't find a single article on how to access resources after connecting. I have a home VPN set up in Windows 7; I was able to connect to it from my friend's Windows 7 machine last night. I expected to be able to UNC into my shares; I also expected to be able to go to "Start Computer" and Click "Network" on the left side, and then see all of the devices on my home network (while the VPN was connected). Am I missing something obvious? How do I make this happen?

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• Booting an EXT4 image file from GRUB2

  - by sjjg

  My friend needed a fast HDD so I gave her my small 64GB SDD. This SSD had my Linux install on it. I used dd to make an image of the partition (boot, root and home on one partition). This partition is now sitting on a traditional 500GB EXT4 formatted drive. Is there any way I can get GRUB to just boot using this .img file I have? I'm not getting my SSD back and I can't be bothered to go through the hassle of setting up my Linux install from scratch. I have come across loopback support in GRUB for ISO images. Does this support EXT4 also? I don't seem to be able to find anything specific and don't want to trash anything. Cheers.

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• How can I fix a computer that is infested with malware and is extremely unresponsive? [closed]

  - by fredley

  Possible Duplicate: How do I get rid of malicious spyware, malware, viruses or rootkits from my PC? I'm troubleshooting a Windows 7 PC for a friend. A couple of days ago it started running 'slow'. It turns out 'slow' is about 15 minutes to the first glimpse of the desktop, and another 30 to show icons. It is possible to open Task Manager, and nothing seems awry, CPU usage at 1-5%, plenty of memory free. The machine is clearly infested with malware though, in particular a program called 'Optimizer Pro' is demanding money to 'remove 5102 files slowing down my computer'. This seems highly suspicious. My problem is though, that I can't access msconfig (I left it for a couple of hours after having hopefully typed it into the Start Menu and hit enter - nothing seems to have loaded), or anything at all basically. I can boot from a Linux Live CD, but can I actually do anything useful from there? System Restore hasn't fixed it either, and Safe Mode exhibits the same behavior.

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• Virtual Box start from dual boot systme

  - by Richard

  So for a long time now, I've been running Linux on a dual boot system with Windows 7. I don't run Windows very often, however it happens enough now that I started looking at alternatives to reboots. A friend showed me Parallels on his Mac, and I fell in love with the concept of Virtual machines. Since Sun has been in the Unix space since the beginning of time, they likely have the best solution for Linux (big assumption I know). Anyway, to avoid re-installing windows, as I have it set up the way I like it now, I was wondering if there was a way to point to the existing install and boot from that point. Linux is installed on /dev/sda Windows is on /dev/sdb Having never done this before a little handholding would be great as to what step I should take. Thanks for any help in advance!

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• Forward name server for faster load times.

  - by user54017

  I have a website hosted in China, which must be hosted there for various reasons. I also cannot change hosting companies for various reasons. It is a website that is accessed worldwide, however it has atrocious ping rates from everywhere but China. This is just an idea, so this may be impossible and/or not make any sense, but here it goes. A friend of mine has used proxies which helped his ping and load times from servers in Korea. Is there any way I can do this with my server? Perhaps a service which forwards my name servers to somewhere with much better global ping rates? Any other ideas which will make pings/load times fester other than this are greatly appreciated as well. Please keep in mind when answering: I cannot change servers I do not have access to configure the server itself.

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• What are my options for a disk with what seems to be a corrupted filesystem?

  - by CT

  I have a friend with an old Dell that will not boot into Windows. It has an IDE drive. It spins up. I have an IDE to USB device. I've attached the drive via that device to a working laptop. The drive does not mount. If I go into Disk Management I can see the drive but it will not initalize, says "Drive not ready." I've also booted into a linux live cd to see if the drive mounts, it does not. I am just trying to recover some pictures from the drive. The data is not important enough to send to a professional. The issue is more of a curosity on how to recover data if and when these situations would occur in the future.

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• where can i get cables for the canon Mx310

  - by Tarrasch

  Hey there, a friend of mine gave me a printer/scanner because he could not print with it anymore. the point is this thing has been lying in the cellar for quite some time now and the cables are missing. that is the power cable for my power plug ( there are foreign ones included) and more importantly the connection to the computer. I have googled around for a bit and tried to get to a hotline,but my problem is : Where can i get those cables from? Can anyne help me get a clue where to find those, where to ask for something like this? cheers

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• Do emails from ShoppyBag contain virus or malware ?

  - by Sysadmin Evstar

  I am curious -- when the ShoppyBag virus gets sent to you from a compromised "friend", inside the message is a secret one-pixel IMG unique to your email address --- and when your GMail message pulls up the message and the IMG is loaded from their server and displayed, their server knows you have read the message. At that moment, does it then grab your Gmail address book, the Flash Cookies, and all the Local Shared Objects it can find, i.e. at the instant you READ the message with the ShoppyBag virus, is it already too late? Do you have to Delete it to the Trash , then Delete Forever it , without reading it to be safe?

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• How to inspect/modify Windows Firewall rules while the Windows Firewall/ICS service is stopped and disabled?

  - by Kal

  I'm trying to fix up my friend's remote Windows Server 2003 R2 machine. I have Remote Desktop access at the moment. However, I notice that Windows Firewall/Internet Connection Sharing service of the remote machine is disabled, which seems to be a bad idea. If I enable and start the service now, I may lose my Remote Desktop access in case the exception rule for Remode Desktop has not been defined in Windows Firewall. So I need a way to inspect and modify exception rules even as the Windows Firewall/ICS service is stopped and disabled. Does anybody know how?

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• Moving a File While It's In Use -- How Does it work?

  - by Zaz

  I've noticed that on non-windows OS.... ie linux/mac i can do things like: - Send a zip to a friend over aim - Delete the file while it's in transfer And the transfer does not fail. Or, I can do operations like.. - start a movie - erase the file - the movie still plays to completion (read from disk, not just buffered in memory) Although the files are being "deleted", as i mentioned, they are actually being moved to a different location on the file system... ie a Trash directory or something. So it seems to me like the OS uses a pointer @ the file that is updated when it moves rather than accessing the files directly. Can anyone shed some light on how this AWESOME capability is actually implemented? I'm not even sure what to google to learn more about it. thank you.

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• Windows XP Log In: Can't do it. Logon Message popup.

  - by kojobino

  A friend recommended this site to me. Hope you can help! I can't seem to log into Windows. I boot my computer. The log In screen appears. I put in my user name and password, hit OK, and the following message pops up: "The system could not log you on. Make sure your user name and domain name are correct, then type your password again. Letters in your passwords must be typed using the correct case". NOTE: I have tried Safe Mode and the same message pops up. Just to be clear, I am not able to get into Windows (I'm stressing this b/c I've come across some suggestions that require you to be in Windows, which doesn't help in my case). Thanks for your assistance. -Stranded in Toronto

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• strange problem with my motherboard

  - by user19950

  i have strange problem with my computer. i tried to turn it on, the computer was started ok, but i didnt see anything on screen. i tried to understand what cause the problem. its was'nt the HD or the screen. when i opened the computer, i saw that the fan connected to my motherboard didnt work. the funny thing is that i drove to a friend of mine, so he would fix me the computer, and when we tried to open the computer there it worked somehow and the fan worked also. when i came back home the computer again didnt work and the fan didnt work as well. does someone know what can cause the problem?

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• What is the most ethically or morally questionable sysadmin task you have been given?

  - by Alex Angas

  In the recent past I was asked to set up a reporting facility for upper management so they can spy on what web sites users are visiting. This was done without any notice given to users. Unfortunately, I have a good friend with some rather unusual tastes who I knew would be caught! He also knew I set up the reporting... To me, the lack of user notification was unethical. What similar experiences have you had that haven't "felt right" and left you questioning what to do? How did you deal with it?

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• SHOPPYBAG virus

  - by Sysadmin Evstar

  I am curious -- when the ShoppyBag virus gets sent to you from a compromised "friend", inside the message is a secret one-pixel IMG unique to your email address --- and when your GMail message pulls up the message and the IMG is loaded from their server and displayed, their server knows you have read the message. At that moment, does it then grab your Gmail address book, the Flash Cookies, and all the Local Shared Objects it can find, i.e. at the instant you READ the message with the ShoppyBag virus, is it already too late? Do you have to Delete it to the Trash , then Delete Forever it , without reading it to be safe?

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• How to get audio driver for compaq c700 ?

  - by Leena

  Hi, Initially i have audio driver and its works fine.But some times speaker was clear.So one of my friend installed some audio driver,after that totally disabled the volume. For that reason, i also tried to get audio driver and installed many times.Now i don't know many drivers .inf in my laptop.from device manager i have deleted the audio driver's,below i have attached the screen shot yours kind reference. Please help me to get audio drivers.First, i need to remove the unwanted drivers .inf files from laptop then i have to install the new audio driver. Experts,please suggest me to get audio driver without reinstall the OS. Details: Compaq c700 (i don't know model number) windows xp sp2 p/n : KT188PA#ACJ I appreciate your help.

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• How to get audio driver for compaq c700 ?

  - by Leena

  Hi, Initially i have audio driver and its works fine.But some times speaker was clear.So one of my friend installed some audio driver,after that totally disabled the volume. For that reason, i also tried to get audio driver and installed many times.Now i don't know many drivers .inf in my laptop.from device manager i have deleted the audio driver's,below i have attached the screen shot yours kind reference. Please help me to get audio drivers.First, i need to remove the unwanted drivers .inf files from laptop then i have to install the new audio driver. Experts,please suggest me to get audio driver without reinstall the OS. Details: Compaq c700 (i don't know model number) windows xp sp2 p/n : KT188PA#ACJ I appreciate your help.

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• Where can I find a list of recent updates from Microsoft?

  - by Aequitarum Custos

  What I would like to find is a list of all the recent updates, and when they were released. Products such as MS Office, Windows, MSSQL, etc. Only way I know to get a list of updates, is to go to the update page, and it only shows me ones I do not have. That and this is to assist a friend who I can not see their list of updates. I just need to know if a recent update could address their issue. (Not going to install updates blindly).

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• DataGraph alternatives for Windows systems

  - by ldigas

  Recently, on a friend's mac I came across a wonderful application for plotting in numerous ways numeric data - DataGraph. I've always done this sort of thing with Excel, and with newer versions, to me (this is emphasized "to me", so this doesn't get taken as an Excel rant post), it's becoming troublesome. Are there applications like this (specialized for one thing they do good and relatively simple ... I'm not interested in CFD visualization packages in here.) for Windows ? All suggestions welcomed.

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• Can't access sub domain from my network [closed]

  - by Maninder

  I am trying to access http://www.abc.xyz.com from my network, but not able to do so. However, http://www.xyz.com is opening fine in my browser. Asked a friend to open abc.xyz.com from his machine(in a different network), its opening fine. Checked my firewall settings as well. There's no such rule to deny the specific site or something that could be denying access to the sub domain. Kindly advise, how I can troubleshoot my problem.

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