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• Cursor seems to freeze in the first attempt of typing - Unity 3D, 12.04

  - by Denis

  It happens in the first attempt of typing, no matter is after the startup, or 5 minutes later, or then after. The cursor (or maybe it's the system) seems to freeze, no matter the application I use, taking up 5 sec to appear what is typed. Subsequently, everything is normal, using another applications. @Anwar Shah suggested it could be a daemon waiting to run before the lauching of the first application. Turning off Zeitgest didn't help. It occurs only with Unity-3d. Tested with Unity-2d, everything is fine. Tried to change some Compiz settings, nothing worked, although not tested with every single parameter. Also I deactivated Ati proprietary driver, no effect. My system: AMD E350 1.6Gh, 2G-Ram, ATI graphics - Ubuntu 12.04, 64bits. Update 1: the cursor is blinking normally before I start typing. After the first character (which is not showed), seems to freeze, taking 5 seconds to get normal again. Very annoying, specially when you want to access login sites. Update 2: I tested on a different and old machine (Athlon 64 4800 x2, 4Gb ram, no problems - takes 2 seconds, acceptable. I think it could be related to my specific hardware (Samsung RV415), but not sure about it. Anyone experiencing something similar? Is that what I should expect, or can be fixed or improved? Thanks.

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• How do you communicate improvements in tools and process to the development team?

  - by birryree

  Hi everyone, My team does a lot of internal tooling and infrastructure work - you can think of us as a small scale version of the teams Facebook, Etsy, Netflix, etc. who build all the infrastructure for scaling their services up to thousands/tens of thousands of servers and supporting millions of users. Lately, we've been running full steam ahead improving much of the tools we use internally, like tools for automatically creating new servers, setting up new application instances, etc. An end result of this has been decreased developer frustration, but increased 'ignorance' by most of the developer team about how to use our tools correctly and effectively. More often than not, my team will be asked by other teams to help them use the tools. Solutions we've thought up or things already in place: All our code is relatively simple and self-explanatory, with good comments where necessary, so developers could read the scripts. Counterargument: You can guess this isn't a particularly good idea, having people read our tools' code to figure out how to use it. All our code is committed to Subversion with very detailed commit messages about changes, developers could read the commit emails. Counterargument: Expect the developers to read all our commits? Ludicrous. Wiki - we have an internal company wiki, that we try to maintain with up to date information, but as we are moving so fast, the wiki has to keep pace as well. Counterargument: As mentioned, we move fast in my team, as more improvements on our tools are added daily. Again still relies on people to read something that might change constantly. Email the team? We could email the team when we have a glut of improvements to communicate. So as you can all see, we are trying to find new ideas, and explore options we haven't thought of yet. Anyone else ever been in a similar situation and have some guidance?

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• Elliptical orbit modeling

  - by Nathon

  I'm playing with orbits in a simple 2-d game where a ship flies around in space and is attracted to massive things. The ship's velocity is stored in a vector and acceleration is applied to it every frame as appropriate given Newton's law of universal gravitation. The point masses don't move (there's only 1 right now) so I would expect an elliptical orbit. Instead, I see this: I've tried with nearly circular orbits, and I've tried making the masses vastly different (a factor of a million) but I always get this rotated orbit. Here's some (D) code, for context: void accelerate(Vector delta) { velocity = velocity + delta; // Velocity is a member of the ship class. } // This function is called every frame with the fixed mass. It's a // method of the ship's. void fall(Well well) { // f=(m1 * m2)/(r**2) // a=f/m // Ship mass is 1, so a = f. float mass = 1; Vector delta = well.position - loc; float rSquared = delta.magSquared; float force = well.mass/rSquared; accelerate(delta * force * mass); }

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• Application Scope v's Static - Not Quite the same

  - by Duncan Mills

  An interesting question came up today which, innocent as it sounded, needed a second or two to consider. What's the difference between storing say a Map of reference information as a Static as opposed to storing the same map as an application scoped variable in JSF?  From the perspective of the web application itself there seems to be no functional difference, in both cases, the information is confined to the current JVM and potentially visible to your app code (note that Application Scope is not magically propagated across a cluster, you would need a separate instance on each VM). To my mind the primary consideration here is a matter of leakage. A static will be (potentially) visible to everything running within the same VM (OK this depends on which class-loader was used but let's keep this simple), and this includes your model code and indeed other web applications running in the same container. An Application Scoped object, in JSF terms, is much more ring-fenced and is only visible to the Web app itself, not other web apps running on the same server and not directly to the business model layer if that is running in the same VM. So given that I'm a big fan of coding applications to say what I mean, then using Application Scope appeals because it explicitly states how I expect the data to be used and a provides a more explicit statement about visibility and indeed dependency as I'd generally explicitly inject it where it is needed.  Alternative viewpoints / thoughts are, as ever, welcomed...

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• Friday Stats

  - by jjg

  As some of you may have noticed, we've recently opened a new repository in the Code Tools project for small utilities which can be used to gather info about the OpenJDK code base and builds. 1 The latest addition is a utility for analyzing the class file versions in a collection of class files. I've posted an example set of results from analyzing the class files in an OpenJDK build on Linux. 2. Most of the files are version 52 files as you would expect, but there is a surprising number of version 51 and 50 files, as well as a handful of v45.3 files as well. Digging deeper, it turns out that Nashorn is still using version 51 class files, and the Serviceability Agent is still using version 50 class files and one 45.3 class file, leaving the remainder of the 45.3 class files coming from RMI. For more info on the different class file versions, see Joe Darcy's class file version decoder rIng. Thanks to Stuart Marks for planting the seed for the class file version tool. See the project page, repo, and mail archive. http://cr.openjdk.java.net/~jjg/cfv-summary/open/

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• Mock the window.setTimeout in a Jasmine test to avoid waiting

  - by Aligned

  Originally posted on: http://geekswithblogs.net/Aligned/archive/2014/08/21/mock-the-window.settimeout-in-a-jasmine-test-to-avoid-waiting.aspxJasmine has a clock mocking feature, but I was unable to make it work in a function that I’m calling and want to test. The example only shows using clock for a setTimeout in the spec tests and I couldn’t find a good example. Here is my current and slightly limited approach.   If we have a method we want to test: var test = function(){ var self = this; self.timeoutWasCalled = false; self.testWithTimeout = function(){ window.setTimeout(function(){ self.timeoutWasCalled = true; }, 6000); }; }; Here’s my testing code: var realWindowSetTimeout = window.setTimeout; describe('test a method that uses setTimeout', function(){ var testObject; beforeEach(function () { // force setTimeout to be called right away, no matter what time they specify jasmine.getGlobal().setTimeout = function (funcToCall, millis) { funcToCall(); }; testObject = new test(); }); afterEach(function() { jasmine.getGlobal().setTimeout = realWindowSetTimeout; }); it('should call the method right away', function(){ testObject.testWithTimeout(); expect(testObject.timeoutWasCalled).toBeTruthy(); }); }); I got a good pointer from Andreas in this StackOverflow question. This would also work for window.setInterval. Other possible approaches: create a wrapper module of setTimeout and setInterval methods that can be mocked. This can be mocked with RequireJS or passed into the constructor. pass the window.setTimeout function into the method (this could get messy)

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• What if you've been asked to develop a site and the client later introduces Ts&Cs that you'll breach whilst doing your job?

  - by Matt Lacey

  Disclaimer : this is all made up. Honest. And it represents no clients or employers living or dead, blah blah blah, etc. [Allegedly] As part of a website I've built, I've now been provided the Terms and Conditions of site usage to display on the site. These terms--which must be agreed to to access the site--include my (or any visitor to the sites) compliance with a number of clauses. Many of these clauses refer to general computer use and are not tied specifically to use of the site. Some of these clauses refer to things I have had to previously do as a legitimate part of my job and would expect to have to do again. When I've raised similar issues previously my line manager has said just to ignore it but that doesn't seem to be the professional thing to do. So, what do I do? Abiding by the terms would mean that I could no longer work on the project and would cause issues with my employer and the owner of the business the site is being created for. Ignoring them could lead to possible future issues with the business owner and is not something I'm necessarily happy with (the deliberate breaking of a legal contract). Neither option is one I'd choose and could have major consequences. Any thoughts?

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• How do I keep controversy in check?

  - by Aaron Digulla

  This is probably OT but it's less OT here than on any other SO site, so please bear with me. I'm working on a new project votEm. The goal is to give independent candidates a platform to introduce themselves to get elected for a political office. My main reason is that today, it's too expensive to run for an office. Some politicians in the US spend as much as 30 million dollars (!) for a single campaign. That money is better spent elsewhere. In a similar fashion, people who want to change countries like Egypt, could use such a platform to present themselves. Now I expect a lot of emotions and pressure on my site. People with a lot of money (and a lot to lose) will try to game it (political parties, secret services of ... errr ... "not 100% democratic countries", big companies, ...) To avoid as many mistakes as possible, I need a list of resources, ideas and tips how to keep such a site out of too much trouble. PS: I'd make this CW but the option seems to be gone...

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• High quality/performance shared hosting (in northern Europe)

  - by Bente

  I work as a web developer on almost all levels. However, my typical customer is a 1-5 guys running some sort of consulting business. They have (or want) a web page with some kind of CMS so the can perform most (or all) editing themselves. I normally opt for Concrete5 as my default CMS because it's the most user friendly (and free) CMS I have found. My good recurring customers I host on my own server as a service, but I need a good host for the customers where I want to deliver a product and not be responsible for whatever may happen in the future. However, I still struggle with hosting! Experience shows that the typical ~1$ shared hosting is waaay to slow to run concrete5 smoothly, and a VPS is out of the question because I don't want to maintain it. So, where can I find as fast (from northern Europe), reliable, shared host where I can put a site and don't have to worry about the server going down or being unmaintained. I expect this should cost around $10-$20 but I'm open to all kinds of suggestions because different customers have different budgets.

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• Interview questions for programming tutor?

  - by Emmett Gear

  My family is looking for a programming/computer science tutor. Personally, I want to learn Java or some other brand of web programming. I am best described as a PC "power user." I have never programmed in the past and would like a good jump start. I am a very quick learner and do not expect the tutor to have to teach me the ultra basic stuff that I can learn myself. My son also needs a programming tutor. He just got into Carnegie Mellon as a computer science major. Having done only robotics and mathematics in the past he is very nervous that he does not have the same level of knowledge as his future classmates. I need some help coming up with a list of questions to ask potential tutors and some criteria to judge them by. Thanks! Edit: So far I have come up with just the obvious... Where did you receive your education? What languages are you familiar with? How long have you been tutoring? What made you decide to become a tutor? What software projects have you worked on? What work references can you give me? How much do you charge?

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• JDK8 New Build Infrastructure

  - by kto

  I unintentionally posted this before I verified everything, so once I have verified it all works, I'll updated this post. But this is what should work... Most Interesting Builder in the World: "I don't always build the jdk, but when I do, I prefer The New JDK8 Build Infrastructure. Stay built, my friends." So the new Build Infrastructure changes have been integrated into the jdk8/build forest along side the older Makefiles (newer in makefiles/ and older ones in make/). The default is still the older makefiles. Instructions can be found in the Build-Infra Project User Guide. The Build-Infra project's goal is to create the fastest build possible and correct many of the build issues we have been carrying around for years. I cannot take credit for much of this work, and wish to recognize the people who do so much work on this (and will probably still do more), see the New Build Infrastructure Changeset for a list of these talented and hard working JDK engineers. A big "THANK YOU" from me. Of course, every OS and system is different, and the focus has been on Linux X64 to start, Ubuntu 11.10 X64 in particular. So there are at least a base set of system packages you need. On Ubuntu 11.10 X64, you should run the following after getting into a root permissions situation (e.g. have run "sudo bash"): apt-get install aptitude aptitude update aptitude install mercurial openjdk-7-jdk rpm ssh expect tcsh csh ksh gawk g++ build-essential lesstif2-dev Then get the jdk8/build sources: hg clone http://hg.openjdk.java.net/jdk8/build jdk8-build cd jdk8-build sh ./get_source.sh Then do your build: cd common/makefiles bash ../autoconf/configure make We still have lots to do, but this is a tremendous start. -kto

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• Password protect an alias virtual difrecory

  - by Jason

  I have a main domain being hosted through CPanel. I also have a sub-domain that I would like to appear as a path under the main domain instead of as a sub-domain. So I have: http://example.com/ pointing to the main hosted file. http://example.com/mydir pointing to the subdomain files. This is achieved by a httpd.conf include from the main domain section to set an alias: alias /mydir /path/to/subdomain/files/ Now, that works fine so far. The problem is that if a .htaccess file under /path/to/the/subdomain/files/ contains an error, the alias is completely skipped, and /mydir goes instead to the main host files. That is kind of surprising to me - I would expect an error to return an error instead. Now the killer: if I try to password protect /path/to/subdomain/files/, then trying to access http://example.com/mydir will again attempt to deliver from under the main hosted files and not from /path/to/subdomain/files/ I am not seeing any errors reported on the .htaccess file in the apache error log, so I am assuming the .htaccess is valid: AuthUserFile /path/to/valid/readable/.htpasswd AuthName "Secure Access" AuthType Basic Require valid-user This kind of behaviour does not seem right to me. Is there something obvious that could be causing it? Or is this just the way it works? Perhaps using an alias is the wrong way to go?

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• Sucking Less Every Year ?

  - by AdityaGameProgrammer

  Sucking Less Every Year A trail of thought that had been on my mind for a while Quoting directly from the post I've often thought that sucking less every year is how humble programmers improve. You should be unhappy with code you wrote a year ago. If you aren't, that means either A) you haven't learned anything in a year, B) your code can't be improved, or C) you never revisit old code. All of these are the kiss of death for software developers. How often does this happen or not happen to you? How long before you see an actual improvement in your coding ? month, year? Do you ever revisit Your old code? How often does your old code plague you? or how often do you have to deal with your technical debt. It is definitely very painful to fix old bugs n dirty code that we may have done to quickly meet a deadline and those quick fixes ,some cases we may have to rewrite most of the application/code. No arguments about that. Some of the developers i had come across argued that they were already at the evolved stage where their coding doesn't need improvement or cant get improved anymore. Does this happen? If so how many years into coding on a particular language does one expect this to happen?

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• No Thank You &ndash; Yours Truly &ndash; F#

  - by MarkPearl

  I am plodding along with my F# book. I have reached the part where I know enough about the syntax of the language to understand something if I read it – but not enough about the language to be productive and write something useful. A bit of a frustrating place to be. Needless to say when you are in this state of mind – you end up paging mindlessly through chapters of my F# book with no real incentive to learn anything until you hit “Exceptions”. Raising an exception explicitly So lets look at raising an exception explicitly – in C# we would throw the exception, F# is a lot more polite instead of throwing the exception it raises it, … (raise (System.InvalidOperationException("no thank you"))) quite simple… Catching an Exception So I would expect to be able to catch an exception as well – lets look at some C# code first… try { Console.WriteLine("Raise Exception"); throw new InvalidOperationException("no thank you"); } catch { Console.WriteLine("Catch Exception and Carry on.."); } Console.WriteLine("Carry on..."); Console.ReadLine();   The F# equivalent would go as follows… open System; try Console.WriteLine("Raise Exception") raise (System.InvalidOperationException("no thank you")) with | _ -> Console.WriteLine("Catch Exception and Carry on..") Console.WriteLine("Carry on...") Console.ReadLine();   In F# there is a “try, with” and a “try finally” Finally… In F# there is a finally block however the “with” and “finally” can’t be combined. open System; try Console.WriteLine("Raise Exception") raise (System.InvalidOperationException("no thank you")) finally Console.WriteLine("Finally carry on...") Console.ReadLine()

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• Mobile Web Applications – A guide for professional development

  - by JuergenKress

  (Tobias Bosch, Stefan Scheidt, Torsten Winterberg / Opitz Consulting Deutschland GmbH). There is a real hype around mobile solutions. Smartphones and tablets are everywhere. Frontend architecture is changing quickly to adopt cross browser technologies like HTML5 and extensive JavaScript-based development. In this book we introduce our software development process to build test-driven Single-Page JavaScript Web Applications, which will be the future next to native apps. We start with a short introduction of our RYLC showcase (know from our SOA articles), give a very short introduction to JavaScript, then talk about jQuery Mobile, Angular JS, Testing, Backend-communication and we close with deploying our RYLC-Webapp as a hybrid app using the PhoneGap (Cordova) framework. Don’t expect too much theory – it’s a practical guide explaining how RYLC Web App was built, to kickstart your own development. Currently only available in German as paperback and eBook. WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. BlogTwitterLinkedInMixForumWiki Technorati Tags: adf mobil

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• GeoTrust SSL brand name used by re-sellers

  - by Christopher

  I feel like a I got the bait-and-switch from my web host provider since they advertise "GeoTrust SSL" for $99. I purchased it, thinking the certificate is issued from geotrust.com, but then I get an email from Comodo saying they are providing it. My host provider says they get a discount by using Comodo. I purchased the certificate with the understanding it would be issued by GeoTrust. I called the host provider and they said they usually expect it from GeoTrust, but someone from email support responded saying the product name is "GeoTrust SSL" but they use Comodo to get a discount. I think this is bogus and unfair trade practice. However, searching for "GeoTrust" on google brings up a ton of websites selling "GeoTrust" certificates. How can companies get away with this? Since the host provider is part of BBB I plan to inform my host to update the purchase page on their website to state clearly that... "This certicate is provided at a discount and may be issued by a provider other than GeoTrust.com, such as Comodo.com" Any feedback on this is appreciated.

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• Raspberry Pi, Time Capsule Progress

  - by Richard Jones

  So by way of an update. I thought all was good with my Raspberry Pi, Debian and Netatalk Apple Time Capsule Clone. However something very strange going on. Although I could backup my Mac's + PC's fine to Raspberry Pi with external USB HD; strangely with RPI running, I couldn't use AirPlay. I found myself unable to play anything from Mac to Apple TV. So after lots of trying to make this work, I about turned and finally went out and got myself a 2TB Apple Time Capsule. More cash than I would want to spend on anything like this, but Apple you got me. I would like to offer a top tip, which maybe goes a small way to justifying silly expenditure... You can easily add a USB HD to any Time Capsule. I've just added a 3 TB external USB HD, giving me a 5 TB of total backup grunt. 3 TB External USB HD, was peanuts by comparison to Apple kit. So all working, its all solid as you'd expect.Apple 2, maybe me .5. But strong, solid backups now happening, without hassle (but a bit of a credit card bill to follow)

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• Groovy JUnit test support

  - by Martin Janicek

  Good news everyone! I've implemented support for the Groovy JUnit tests which basically means you can finally use Groovy in the area where is so highly productive! You can create a new Groovy JUnit test in the New File/Groovy/Groovy JUnit test and it should behave in the same way as for Java tests. Which means if there is no JUnit setup in your project yet, you can choose between JUnit 3 and JUnit 4 template and with respect to your choice the project settings will be changed (in case of the Maven based projects the correct dependencies and plugins are added to the pom.xml and in case of the Ant based project the JUnit dependency is configured). Or if the project is already configured, the correct template will be used. After that the test skeleton is created and you can write your own code and of course run the tests together with the java ones. Some of you were asking for this feature and of course I don't expect it will be perfect from the beginning so I would be really glad to see some constructive feedback about what could be improved and/or redesigned ;] ..at the end I have to say that the feature is not active for the Ant based Java EE projects yet (I'm aware of it and it will be fixed to the NetBeans 7.3 final - actually it will be done in a few days/weeks, just want you to know). But it's already complete in all types of the Maven based projects and also for the Ant based J2SE projects. And as always, the daily build where you can try the feature can be downloaded right here, so don't hesitate to try it!

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• Learning curve webdevelopment

  - by refro

  At the moment our team has a huge challenge, we're being asked to deliver a new GUI for an embedded controller. De deadline is very tight and is set on april 2013. Our team is very diverse some people are on the level of functional programming (mostly C), others (including myself) also master object oriented programming (C++, C#). We build a prototype with android, although it has its quirks it is mostly just OO. For the future there is a wish to support multiple platforms (Windows, Android, iOS). In my opinion a HTML5 app with a native app shell is the way to go. When gathering more information on the frameworks to use etc it becomes obvious to me a paradigm shift is needed. None of us have a web background so we need to learn from the ground up. The shift from functional to oo took us about 6 months to become productive (and some of the early subsystems were rewritten because they were a total mess) . Can we expect the learning curve to be similar? Can this be pulled off with a webapp? (My feeling says it will already be hard to pull off as a native app which is at the edge of our comfort zone)

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• Code Clone Analysis on Rawr &ndash; Part 1

  - by Dylan Smith

  In this post we’ll take a look at the first result from the Code Clone Analysis, and do some refactoring to eliminate the duplication.  The first result indicated that it found an exact match repeated 14 times across the solution, with 18 lines of duplicated code in each of the 14 blocks.   Net Lines Of Code Deleted: 179     In this case the code in question was a bunch of classes representing the various Bosses.  Every Boss class has a constructor that initializes a whole bunch of properties of that boss, however, for most bosses a lot of these are simply set to 0’s.     Every Boss class inherits from the class MultiDiffBoss, so I simply moved all the initialization of the various properties to the base class constructor, and left it up to the Boss subclasses to only set those that are different than the default values. In this case there are actually 22 Boss subclasses, however, due to some inconsistencies in the code structure Code Clone only identified 14 of them as identical blocks.  Since I was in there refactoring the 14 identified already, it was pretty straightforward to identify the other 8 subclasses that had the same duplicated behavior and refactor those also.   Note: Code Clone Analysis is pretty slow right now.  It takes approx 1 min to build this solution, but it takes 9 mins to run Code Clone Analysis.  Personally, if the results are high quality I’m OK with it taking a long time to run since I don’t expect it’s something I would be running all that often.  However, it would be nice to be able to run it as part of a nightly build, but at this time I don’t believe it’s possible to run outside of Visual Studio due to a dependency on the meta-data available in the VS environment.

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• Windows 8 Store App Crash Logs

  - by David Paquette

  I was recently working on a Windows 8 app, and the application was crashing occasionally.  When resuming the application, the app would crash and close immediately without providing any feedback or information on what went wrong.  The crash was very difficult to reproduce, and I could never get the crash to occur when I was debugging through Visual Studio.  My app was crashing, and I had no idea what was going wrong!  HELP!!! After doing some digging, I found that when a Windows 8 Store App crashes, an error is logged in Windows Administrative Events.  You can view the details of any app crash by launching the Event Viewer and selecting Administrative Events under Custom Views.  The Source of the error will be listed as AppHost.  AppHost is the process that runs your Windows 8 Store App.  The error details contain all the information you would expect to find, including a stack trace and line numbers.   Windows 8 Tip:  A shortcut for launching the Event Viewer in Windows 8.  Right click on the bottom left corner of your desktop (where you normally click to go to the Start Screen).  A menu will appear with shortcuts to a number of common system tasks such as Event Viewer, Task Manager, Command Prompt, and Device Manager.

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• Creating sitemap for google bot - how to mark dynamic content / dynamic subpages?

  - by ojek

  I have a website that is internet forum. This forum has many categories, and single category page contains alot of subpages with listed threads. This internet forum is brand new, and about a week ago I filled it with few hundred thousands threads. I then looked at google webmasters page to see any changes in indexing, but the index went up from 300 to about 1200, so that means it did not index my added threads (although it added something). This is what my sitemap.xml contains which I uploaded on their website (of course there is a lot more of the code, this is just a snipped for a single category, in my real sitemap file I have all the categories listed as below): <url> <loc>http://mysite.com/Forums/Physics</loc> <changefreq>hourly</changefreq> </url> Now, I would expect google bot to go into http://mysite.com/Forums/Physics, and move through all the subpages with thread links, and then get inside of each thread and index it's content. How can I do this? Also if this will be unclear, I will add a real link to my website.

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• share distribution question

  - by facebook-100000781341887

  Hi, I just developed a facebook game(mifia like), but the graphic I make is not good, because it is reference with some existing photo, trace with AI, and coloring it. Therefore, I invite my friend to join me, he is a graphic designer, own a company with his friend (I know both of them), for the share, I expect at least 70% for me, and at most 30% for them (both of them want to join). Therefore, they give me a counter offer, 60% for me and 40% for them, of course, I feel their counter offer is unacceptable because they only build the image in part time, and all the other work just like coding, webhosting...etc, is what I do in full time. Why they said they worth 40% is that they will make a good graphic, they can provide a advertise channel(on local magazine), etc... Actually, I don't think the game need advertisement on local magazine because the game is not target for local... Please give me some comments on this issue(is the share fair? what is the importance of the image of the game, is it worth more than 30%), or can anyone share the experience on this. Thanks in advance.

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• GeForce and Radeon: what is present condition of opensource and proprietary drivers?

  - by Septagram

  So, it'm about to buy a fresh videocard. Since I do most of my stuff on Linux, I wonder how well will either videocard perform. I recently had a good experience with GeForce 6600 with proprietary drivers and a less than satisfactory experience with Radeon 9000 a while ago. From my experience, proprietary drivers for GeForce used to work very well, while proprietary drivers for Radeon failed miserably. And opensource drivers were sloooow. A few months ago I found out that ATI opened their specifications, and a work on fully featured opensource driver is in progress. I prefer to use free software whenever possible, with the exception of games, so, if that driver is fast enough, feature-rich enough and reliable enough I'd very much like to try it out. I wish I could say that if I can just to basic things, like watch video, heavily use compiz and work with simple applications, this may be enough. I do most of my gaming under Windows anyway. However, there is a good chance I'll go into indie game development in a few months fulltime, so it should also be able to run not-so-very-demanding games (say Nexuiz). But if it isn't, I'd like to know, what to expect from proprietary drivers. Do recent proprietary drivers from NVIDIA and ATI work well? Are ATI drivers just as easy to install on Ubuntu as are NVIDIA drivers?

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