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• Deloitte 2013 Global Contact Center Survey

  - by Richard Lefebvre

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 "77% of contact centers expect to maintain or grow in size in the next 12-24 months." This is one of the findings of Deloitte's 2013 Global Contact Center Survey in which there are plenty of great business opportunities for all smart CX consultants and integrators using Oracle Service solutions. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin:0cm; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Priority Manager&ndash;Part 1- Laying out the plan

  - by Patrick Liekhus

  Now that we have shown the EDMX with XPO/XAF and how use SpecFlow and BDD to run EasyTest scripts, let’s put it all together and show the evolution of a project using all the tools combined. I have a simple project that I use to track my priorities throughout the day.  It uses some of Stephen Covey’s principles from The 7 Habits of Highly Effective People.  The idea is to write down all your priorities the night before and rank them.  This way when you get started tomorrow you will have your list of priorities.  Now it’s not that new things won’t appear tomorrow and reprioritize your list, but at least now you can track them.  My idea is to create a project that will allow you manage your list from your desktop, a web browser or your mobile device.  This way your list is never too far away.  I will layout the data model and the additional concepts as time progresses. My goal is to show the power of all of these tools combined and I thought the best way would be to build a project in sequence.  I have had this idea for quite some time so let’s get it completed with the outline below. Here is the outline of the series of post in the near future: Part 2 – Modeling the Business Objects Part 3 – Changing XAF Default Properties Part 4 – Advanced Settings within Liekhus EDMX/XAF Tool Part 5 – Custom Business Rules Part 6 – Unit Testing Our Implementation Part 7 – Behavior Driven Development (BDD) and SpecFlow Tests Part 8 – Using the Windows Application Part 9 – Using the Web Application Part 10 – Exposing OData from our Project Part 11 – Consuming OData with Excel PowerPivot Part 12 – Consuming OData with iOS Part 13 – Consuming OData with Android Part 14 – What’s Next I hope this helps outline what to expect.  I anticipate that I will have additional topics mixed in there but I plan on getting this outline completed within the next several weeks.  Thanks

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• Windows Phone 7 event

  - by Dennis Vroegop

  This might not be of interest to anyone living outside of the Netherlands, but I still wanted to share this. On march 10th the dutch .net usergroup dotNed (of which I am chairman) organizes a LAN party together with the company Sevensteps. Sevensteps is a big player in the Surface area: they are one of the few companies whose applications are part of the standard tools you get when you buy a Surface unit. They were also present at the CES in Las Vegas earlier this year to introduce the SUR40, as mentioned in my previous post. But they do not only develop software for the Surface, they also do a lot of interesting things on other platforms. One of these is Windows Phone 7, or WP7 in short. Sevensteps and dotNed have joined forces to organize a free full day event where we will develop a WP7 application. The people attending will be developers (experienced and not so experienced on WP7), designers and all other sorts of people you’d expect in a project team. The day will start around 9.00 am and will end when the app is finished. We will form teams of both experienced and not experienced developers so that we can learn from each other. Each team will have their own task to perform, and in the end all parts will be assembled to form a killer WP7 app. As with everything that dotNed does this event is free for everyone. Microsoft will pay for dinner, Sevensteps will provide the room, lunch and ideas (and their expertise of course) and the rest is up to us! So if you are in The Netherlands that date, and you feel like hanging out with other WP7 or wannabe WP7 developers, join us! For more information (in Dutch) see http://www.dotned.nl Tags van Technorati: wp7,dotned

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• Impossible to select folders and files with mouse (Ubuntu 12.04)

  - by François

  First-time post for me here (after being a regular reader for two years though) so thank you all for the quality of replies and help provided. My problem is very simple apparently but a tricky one. I just installed the Ubuntu 12.04(1) along with the Gnome3-shell environment on my new pc desktop Acer Aspire X3995 (see config below). Everything work (more or less) so far (I still have problems of sound and disabled 2-fingers gestures with my screen -- which I will have to deal with xconfig settings I think -- though), but the main problem is that I cannot select files/folders with my USB mouse. When I try to double click on them, nothing happen (sometimes one folder or file is selected but then unselected again). Note that the navigation works perfectly from the USB keyboard and from the touch-screen (I am using a 23" wide touch-screen Acer Monitor T231Hbmid). Also, the mouse works perfectly with other menu navigation, with the only difference that the text of certain menus is selected as if I was holding the left click on them. So I assume the problem is only related to the mouse. Needless to say that the usual basic hardware checks have been performed (unplugging, powered-off, etc.). My level is simply "advanced user", meaning that if you provide me with intelligible input I should find my way, but please don't expect too much technical/specific knowledge... :) Please let me know if you need more information on this bug. Now, fingers crossed... and thanks in advance! Ciao, François Config of Acer Aspire X3995: Ubuntu 12.04 / Gnome3-shell environment / Intel Core i5 3450 / nVidia GeForce 605, 1Gb. Screen: Acer Monitor TFT 23" wide T231Hbmid

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• Which forum software has the most advanced community/GetSatisfaction type features?

  - by Gaia

  I need to assemble a GetSatisfaction/Lithium/Jive type support forum/community. The first is not available in the desired language and the last two are priced for the enterprise market. I did research some other options (open source or SaaS) but they all seem to be either: kind of dead (open source options) too focused in gathering ideas/feedback (uservoice) strictly support without the community/voting features (zendesk) I need an open forum (people powered support/UGC with community/voting features). Therefore I will have to do some of the work on my own. I want to piece things (plugins/mods/etc) on top of a standard forum platform to give it the features I need. For this purpose, I want to use a mature product with widespread userbase, active community and lots of plugin options. I believe most will agree that my options therefore are: vBulletin phpBB SMF Here are the questions: Which one of the three above offers the easier path towards the desired goal? Which one of the three above has the most advanced features related to the desired goal? Of course I dont expect anyone to know these answers cut and dry. I am hoping to hear some experiences and see some examples. Also, it would be great if both those questions had the same answer, but I am not going to get my hopes up... PS: I wish I could add the tags "phpbb" and "smf" ;)

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• How do I make money from my FOSS while staying anonymous?

  - by user21007

  Let's say that: You have created a FOSS project that other people find useful, perhaps useful enough to donate to or pay for modifications to be done. It is a perfectly legitimate and innocuous software project. It has nothing to do with cryptography as munitions, p2p music, or anything likely to lead to a search warrant or being sued. You want your involvement to stay anonymous or pseudonymous. You would like to receive some money for your efforts, if people are willing. Is that possible, and if so, how could it be done? When I talk about anonymity, I realize that it is necessary to define the extent. I am not talking about Wikileaks style 20 layers of proxies worth of anonymity. I would expect a 3 letter agency to be able to identify the person easily. What is wanted is shielding from commercial competitors or random people, who would not be expected to be able to get the financial intermediary to divulge your details just by asking for them. Why would you want to stay anonymous? I can think of several valid reasons, maybe you operate a stealth mode startup and don't want to give your competitors clues as to the technology you are using. Maybe it is a project that has nothing to do with your daily job, is not developed there, but the company you work for has an unfair (and possibly unenforceable) policy stating that any coding you do is owned by them. Maybe you just value your privacy. For what it's worth, you intend to pay the relevant taxes in your country on any donations.

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• Customer retention - why most companies have it wrong

  - by Michel Adar

  At least in the US market it is quite common for service companies to offer an initially discounted price to new customers. While this may attract new customers and robe customers from competitors, it is my argument that it is a bad strategy for the company. This strategy gives an incentive to change companies and a disincentive to stay with the company. From the point of view of the customer, after 6 months of being a customer the company rewards the loyalty by raising the price. A better strategy would be to reward customers for staying with the company. For example, by lowering the cost by 5% every year (compound discount so it does never get to zero). This is a very rational thing to do for the company. Acquiring new customers and setting up their service is expensive, new customers also tend to use more of the common resources like customer service channels. It is probably true for most companies that the cost of providing service to a customer of 10 years is lower than providing the same service in the first year of a customer's tenure. It is only logical to pass these savings to the customer. From the customer point of view, the competition would have to offer something very attractive, whether in terms of price or service, in order for the customer to switch. Such a policy would give an advantage to the first mover, but would probably force the competitors to follow suit. Overall, I would expect that this would reduce the mobility in the market, increase loyalty, increase the investment of companies in loyal customers and ultimately, increase competition for providing a better service. Competitors may even try to break the scheme by offering customers the porting of their tenure, but that would not work that well because it would disenchant existing customers and would be costly, assuming that it is costlier to serve a customer through installation and first year. What do you think? Is this better than using "save offers" to retain flip-floppers?

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• Is it unethical to sell the award of a competition? [closed]

  - by Ahmet Yildirim

  This summer, i won a competition held by microsoft & nokia... Winners from each uni. received an high-end smartphone... Knowing that particular "high-end smartphone" had not much user to develop for, as soon as i receive it, i put an ad on a ebay-like site to sell it. Eventually i exchanged it with a tablet which had high developer demand & many many users to develop for , so i could make money by developing for it. I also email microsoft asking, when something technical goes wrong with the device , can i get it fixed by warranty. Which i never received a respond. Later on, after a while... I got some feedback from a connection i have from nokia, regarding sale of the device & asking for the warranty.. He says and i quote : " They say, they werent happy that you sold the device and got offended that you asked for warranty. You should not expect anything at all from microsoft or nokia in the future. " I was like what the frak, they didnt gave it to me as a gift, i won it in a competition as an award , it is my right to do whatever i want. How ethical is that , they dont respond to my email directly? Is it unethical to sell a gadget you won in a competition? Is it unethical to ask for warranty on award?

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• Discovering Your Project

  - by Tim Murphy

  The discovery phase of any project is both exciting and critical to the project’s success.  There are several key points that you need to keep in mind as you navigate this process. The first thing you need to understand is who the players in the project are and what their motivations are for the project.  Leaving out a key stakeholder in the resulting product is one of the easiest ways to doom your project to fail.  The better the quality of the input you have at this early phase the better chance you will have of creating a well accepted deliverable. The next task you should tackle is to gather the goals for the project.  Specifically, what does the company expect to get for the money they are about to layout.  This seems like a common sense task, but you would be surprised how many teams to straight to building the system.  Even if you are following an agile methodology I believe that this is critical. Inventorying the resources that already exists gives you an idea what you are going to have to build and what you can leverage at lower risk.  This list should include documentation, servers, code repositories, databases, languages, security systems and supporting teams.  All of these are “resources” that can effect the cost and delivery schedule of your project. Finally, you need to verify what you have found and documented with the stakeholders and subject matter experts.  Documentation that has not been reviewed is actually a list of assumptions and we all know that assumptions are the mother of all screw ups. If you give the discovery phase of your project the attention that it deserves your project has a much better chance of success. I would love to hear what other people find important for this phase.  Please leave comments on this post so we can share the knowledge. del.icio.us Tags: Project discovery,documentation,business analysis,architecture

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• Restoring GRUB2 on Software RAID 0 using LiveCD after Windows 7 wiped it

  - by unknownthreat

  I have installed Ubuntu 10.10 on my system. However, I need to install Windows 7 back, and I expect that it would alter GRUB and it did. Right now, my partition on my Software RAID 0 looks like this: nvidia_acajefec1 is Ubuntu 10.10 and nvidia_acajefec3 is Windows 7. I've been following some guides around and I am always stuck at GRUB not able to detect the usual RAID content. I've tried running: sudo grub > root (hd0,0) GRUB complains it couldn't find my hard disk. So I tried: find (hd0,0) And it complains that it couldn't find anything. So I tried: find /boot/grub/stage1 It said "file not found". Here's the text from the console: ubuntu@ubuntu:~$ grub Probing devices to guess BIOS drives. This may take a long time. [ Minimal BASH-like line editing is supported. For the first word, TAB lists possible command completions. Anywhere else TAB lists the possible completions of a device/filename. ] grub> root (hd0,0) root (hd0,0) Error 21: Selected disk does not exist grub> find /boot/grub/stage1 find /boot/grub/stage1 Error 15: File not found Fortunately, I got one person suggesting that what I've been trying to do is for GRUB Legacy, not GRUB2. So I went to the suggested website, ** (http://grub.enbug.org/Grub2LiveCdInstallGuide) **try to look around, and try: ubuntu@ubuntu:~$ sudo fdisk -l Unable to seek on /dev/sda This is just the step 2 of the instruction in the http://grub.enbug.org/Grub2LiveCdInstallGuide and I cannot proceed because it cannot seek /dev/sda. However, ubuntu@ubuntu:~$ sudo dmraid -r /dev/sdb: nvidia, "nvidia_acajefec", stripe, ok, 488397166 sectors, data@ 0 /dev/sda: nvidia, "nvidia_acajefec", stripe, ok, 488397166 sectors, data@ 0 So what now? Do you have an idea for how to make fdisk see my RAID array on live cd (Ubuntu 10.10)? Honestly, I am lost, very lost in trying to restore GRUB2 on this software RAID 0 system right now.

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• CMS for coding blog

  - by OrgnlDave

  I've got a server with a LAMP stack and such. I'd like to host a blog-type site (or if there's a free place good for this, that would be cool!) that covers a variety of tutorials, interesting content, etc. There are tons of CMS's out there but if you search for tips on ones that do programming type things well, you get tons of hits about web development. I'd like to know if anyone here has recommendations from actually using a CMS for this type of thing or, short of that, can recommend one - not based on generalities like "Joomla! is great!" I'm looking for the least setup time possible. I'm proficient with CSS and I can design a color scheme, so that's not a big problem. As you can expect, attaching files, pictures, and syntax highlighting are musts (C/C++ ish is good). Ability to group posts, perhaps use tags, etc. would be cool too, but not necessary. As I'm writing this, it almost sounds like it'd be easier to custom-code a small PHP site myself.

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• Writing a DB Python or Ruby

  - by WojonsTech

  I am planning on writing a database. I know it's crazy and people will tell me there is no good reason to do so. I am really using it to get better at programming overall, this database wont be used in production. I am planning on writing it Ruby or Python. I have some experience with both languages, but no job or large project experience. I don't want this to be a this is better than that randomly I really need some facts. The things that I need to know are which of the language are better at the following things. Searching arrays/hashes? Sorting? Threading? Sockets? Memory management? Disk Reads/Writes? base64 encode/decode? Again this is just a project for myself. I will port it on github for the hell of it, but I don't expect it to be amazing or going up against mysql or mongodb any day.

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• SRV from UAV on the same texture in directx

  - by notabene

  I'm programming gpgpu raymarching (volumetric raytracing) in directx11. I succesfully perform compute shader and save raymarched volume data to texture. Then i want to use same texture as SRV in normal graphic pipeline. But it doesnt work, texture is not visible. Texture is ok, when i save it file it is what i expect. Texture rendering is ok too, when i render another SRV, it is ok. So problem is only in UAV-SRV. I also triple checked if pointers are ok. Please help, i'm getting mad about this. Here is some code: //before dispatch D3D11_TEXTURE2D_DESC textureDesc; ZeroMemory( &textureDesc, sizeof( textureDesc ) ); textureDesc.Width = xr; textureDesc.Height = yr; textureDesc.MipLevels = 1; textureDesc.ArraySize = 1; textureDesc.SampleDesc.Count = 1; textureDesc.SampleDesc.Quality = 0; textureDesc.Usage = D3D11_USAGE_DEFAULT; textureDesc.BindFlags = D3D11_BIND_UNORDERED_ACCESS | D3D11_BIND_SHADER_RESOURCE ; textureDesc.Format = DXGI_FORMAT_R32G32B32A32_FLOAT; D3D->CreateTexture2D( &textureDesc, NULL, &pTexture ); D3D11_UNORDERED_ACCESS_VIEW_DESC viewDescUAV; ZeroMemory( &viewDescUAV, sizeof( viewDescUAV ) ); viewDescUAV.Format = DXGI_FORMAT_R32G32B32A32_FLOAT; viewDescUAV.ViewDimension = D3D11_UAV_DIMENSION_TEXTURE2D; viewDescUAV.Texture2D.MipSlice = 0; D3DD->CreateUnorderedAccessView( pTexture, &viewDescUAV, &pTextureUAV ); //the getSRV function after dispatch. D3D11_SHADER_RESOURCE_VIEW_DESC srvDesc ; ZeroMemory( &srvDesc, sizeof( srvDesc ) ); srvDesc.Format = DXGI_FORMAT_R32G32B32A32_FLOAT; srvDesc.ViewDimension = D3D11_SRV_DIMENSION_TEXTURE2D; srvDesc.Texture2D.MipLevels = 1; D3DD->CreateShaderResourceView( pTexture, &srvDesc, &pTextureSRV);

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• Learning OO for a C Programmer

  - by Holysmoke

  I've been programming professionally in C, and only C, for around 10 years in a variety of roles. As would be normal to expect, I understand the idioms of the language fairly well and beyond that also some of the design nuances - which APIs to make public, who calls what, who does what, what is supposed to reentrant and so on. I grew up reading 'Writing Solid Code', it's early C edition, not the one based on C++. However, I've never ever programmed in an OO language. Now, I want to migrate to writing applications for iPhone (maybe android), so want to learn to use Objective-C and use it with a degree of competence fitting a professional programmer. How do I wrap my head around the OO stuff? What would be your smallest reading list suggestion to me. Is there a book that carries some sort of relatively real world example OO design Objective-C? Besides, the reading what source code would you recommend me to go through. How to learn OO paradigm using Objective-C?

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• Site failing randomly - could it be Cloudflare or something weird in the JS?

  - by James

  I've been working on a simple site that uses javascript to fade through some fullscreen background images as well as some other simple animations. I've tested the site on Chrome, Safari, FF and Opera on OSX, IE8+ on Win7 and Chrome & FF on Ubuntu and everything looks as I'd expect it to. However, I've had reports of the site failing to load (stops at the stage where the background fades up) on Safari and Chrome on OSX and Win. I can't replicate this on any setup so I'm finding it impossible to troubleshoot. Google's instant preview shows the site fine as does most of the options at browsershots.org so I'm really scratching my head. I'm running the site's traffic through Cloudflare and I'm wondering whether anyone can see (or knows from other sites) why Cloudflare might be mangling the JS or causing a problem somehow (I don't get any errors in the JS error console). Of course, if you can replicate the problem on your machine and can suggest an area to look at that would be amazing but I'm hoping that, like me, you don't see any problem with the site! Here's the site: http://www.bighornrevelstoke.com Thanks, James

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• Advice on developing a social network [on hold]

  - by Siraj Mansour

  I am doing research on assembling a team, using the right tools, and the cost to develop a highly responsive social network that is capable of dealing with a lot of users. Similar to the Facebook concept but using the basics package for now. Profile, friends, posts, updates, media upload/download, streaming, chat and Inbox messaging are all in the package. We certainly do not expect it to be as popular as Facebook or handle the same number of users and requests, but in its own game it has to be a monster, and expandable for later on. Neglecting the hosting, and servers part, i am looking for technical advise and opinions, on what kind of team i need ? how many developers ? their expertise ? What are the right tools ? languages ? frameworks ? environments ? Any random ideas about the infrastructure ? Quick thoughts on the development process ? Please use references, if you have any to support your ideas. Development cost mere estimation ? NEGLECTING THE COST OF SERVERS I know my question is too broad but my knowledge is very limited and i need detailed help, for any help you can offer i thank you in advance.

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• m2e-wtp proposal to move into an Eclipse project

  - by gstachni

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} I am attending EclipseCon 2012 in Reston VA this week and had a chance to attend Jason van Zyl's session on M2E. One announcement during the presentation was the plan to move m2e-wtp plugin into the m2e project at Eclipse. The project proposal was posted yesterday afternoon for those who are interested - http://www.eclipse.org/proposals/technology.m2e.m2e-wtp/. Jason said that m2e-wtp will not make it into the m2e Juno release but they expect the code to be transitioned over to Eclipse over the next six months. Getting the maven and wtp project models to play nicely together has been an issue for quite some time for our users. Hopefully this is a good step toward resolving those issues.

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• Why do programmers write closed source applications and then make them free? [closed]

  - by Ken

  As an entrepreneur/programmer who makes a good living from writing and selling software, I'm dumbfounded as to why developers write applications and then put them up on the Internet for free. You've found yourself in one of the most lucrative fields in the world. A business with 99% profit margin, where you have no physical product but can name your price; a business where you can ship a buggy product and the customer will still buy it. Occasionally some of our software will get a free competitor, and I think, this guy is crazy. He could be making a good living off of this but instead chose to make it free. Do you not like giant piles of money? Are you not confident that people would pay for it? Are you afraid of having to support it? It's bad for the business of programming because now customers expect to be able to find a free solution to every problem. (I see tweets like "is there any good FREE software for XYZ? or do I need to pay $20 for that".) It's also bad for customers because the free solutions eventually break (because of a new OS or what have you) and since it's free, the developer has no reason to fix it. Customers end up with free but stale software that no longer works and never gets updated. Customer cries. Developer still working day job cries in their cubicle. What gives? PS: I'm not looking to start an open-source/software should be free kind of debate. I'm talking about when developers make a closed source application and make it free.

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• 12.10 upgrade broke brightness keys [closed]

  - by Chris Morgan

  I have been running Ubuntu (64-bit) on my HP 6710b laptop (Core 2 Duo with integrated graphics) for several years, and the backlight brightness keys have always worked. Since I upgraded to Ubuntu 12.10 earlier today, those keys do not work any more. The secondary function keys: Fn+F3: sleep; still works (and considerably faster than ever before!) Fn+F8: battery info; still works Fn+F9: reduce brightness; stopped working in 12.10 Fn+F10: increase brightness; stopped working in 12.10 It may also be worth while mentioning that X does not appear to be receiving the brightness events at all, or at least not sending them out further. (This I detected with a key logger I wrote for a Uni project, which uses X's Record extension; it is informed of the sleep and battery info keystrokes, but doesn't receive the brightness ones at all.) In the mean time, I know that I can use the Brightness & Lock settings screen to alter the brightness. (Wow! I can suddenly make my backlight darker than I could before—I can go right down to turning the backlight off, something I couldn't do before... but this model has a fairly dim screen, so I don't expect to use that much, if ever.) How can I get the brightness keys working again? This question is probably strongly related to I can't control my Brightness in HP Compaq 6710s.

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• OpenOffice Calc: How can I count the number of different items with data pilot?

  - by manu

  Hi all, I have a rather long spreadsheet with historical information of issues solved by some user on a colaborative environment. The spreadsheet have the following (relevant) columns date, week no., project, author id, etc... The week no. is calculated from the date, is basically the year concatenated with the week number within that year; for instance, both 2009-02-18 and 2009-02-20 yield the week number 200908 - the 8th week of year 2009; and 2009-02-23 yields 200909 - the 9th week of year 2009. I need to count how many different users (given by author id) contributed to some project, on a weekly basis. I have setup a data pilot with the week as Row Field, the project as the Column Field, and count-author as the Data Field. However, this counts the author id as different instances. This is not what I need. I need to count how many different users contributed to each project on a weekly basis. I expect to get something like: projects week Project1 Project2 Project3 200901 10 2 200902 2 7 Each inner cell containing how many different users contributed. With the count-author configuration, what I get is how many contributions (total) got the project on that week. Is there a way to tell OpenOffice Calc to do what I want?

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• New XAML-Based User Group started in Birmingham, Alabama.

  - by mbcrump

  I’m pleased to announce that a new XAML-Based User Group has started in Birmingham, Alabama. The group is being hosted by Michael Crump and Jonathan Marbutt. The reason is very simple: we feel that Birmingham needs a fresh start. We are both very passionate about .NET and are hoping to share our experiences with the community. We have created a site (http://allaboutxaml.net) and our first meetup is now scheduled. We are here to discuss all things that have to do with xaml. This includes Silverlight, WPF, Windows Phone 7, Surface, Lightswitch and Silverlight with SharePoint 2010. We: believe strongly in xaml and are passionate about what we talk about. believe in an open-forum. believe a user group should be FUN as well as educational. do not claim to be an expert on anything, we are here to share. record every presentation and put it on the web for others to benefit. meet monthly but are flexible on the actual date. do our events outside of technical colleges. have families and our meetings start and stop on time. welcome new speakers. welcome adult beverages. Our first meeting is going to be on February 15th, 2011 (6PM), at Logan's on HWY 280. It is going to be more of a meetup than a meeting. I would like to discuss current xaml-based projects that you are working on and get to know one another. If you are interested in coming then please sign up here so that we know how many to expect. Please visit our site to find out more about us: http://allaboutxaml.net.

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• What functionality should a (basic) mock framework have?

  - by user1175327

  If i would start on writing a simple Mock framework, then what are the things that a basic mock framework MUST have? Obviously mocking any object, but what about assertions and perhaps other things? When I think of how I would write my own mock framework then I realise how much I really know (or don't know) and what I would trip up on. So this is more for educational purposes. Of course I did research and this is what i've come up with that a minimal mocking framework should be able to do. Now my question in this whole thing is, am I missing some important details in my ideas? Mocking Mocking a class: Should be able to mock any class. The Mock should preserve the properties and their original values as they were set in the original class. All method implementations are empty. Calls to methods of Mock: The Mock framework must be able to define what a mocked method must return. IE: $MockObj->CallTo('SomeMethod')->Returns('some value'); Assertions To my understanding mocking frameworks also have a set of assertions. These are the ones I think are most important (taken from SimpleTest). expect($method, $args) Arguments must match if called expectAt($timing, $method, $args) Arguments must match when called on the $timing'th time expectCallCount($method, $count) The method must be called exactly this many times expectMaximumCallCount($method, $count) Call this method no more than $count times expectMinimumCallCount($method, $count) Must be called at least $count times expectNever($method) Must never be called expectOnce($method, $args) Must be called once and with the expected arguments if supplied expectAtLeastOnce($method, $args) Must be called at least once, and always with any expected arguments And that's basically, as far as I understand, what a mock framework should be able to do. But is this really everything? Because it currently doesn't seem like a big deal to build something like this. But that's also the reason why I have the feeling that i'm missing some important details about such a framework. So is my understanding right about a mock framework? Or am i missing alot of details?

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• New Oracle University Courses for June 2014 - Just Released!

  - by user12601713

  -Written by the Oracle University Marketing team  At Oracle University, we work hard to make sure our training and certification portfolio is current. Here's a quick summary of our hottest new courses.  Top Course Releases for June 1)   Oracle BI 11g R1: Build Repositories 2)   Oracle WebCenter Sites 11g for System Administrators 3)   Oracle Database 12c: Clusterware Administration 4)   Oracle Database 12c: ASM Administration 5)   Oracle Enterprise Manager Ops Center 12c R2 Virtualizing Systems 6)   XML Fundamentals Ed 1.1 7)   PeopleSoft Global Payroll Rel 9.2 8)   Oracle Agile 9.3.3 Administrator 9)   Oracle Agile 9.3.3 Product Collaboration This is just a sample of what we expect to be popular new releases. Explore all of Oracle's training and certifications at education.oracle.com.  Courses can be taken in the classroom or online. Choose your learning method based on your schedule.

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• It could be worse....

  - by Darryl Gove

  As "guest" pointed out, in my file I/O test I didn't open the file with O_SYNC, so in fact the time was spent in OS code rather than in disk I/O. It's a straightforward change to add O_SYNC to the open() call, but it's also useful to reduce the iteration count - since the cost per write is much higher: ... #define SIZE 1024 void test_write() { starttime(); int file = open("./test.dat",O_WRONLY|O_CREAT|O_SYNC,S_IWGRP|S_IWOTH|S_IWUSR); ... Running this gave the following results: Time per iteration 0.000065606310 MB/s Time per iteration 2.709711563906 MB/s Time per iteration 0.178590114758 MB/s Yup, disk I/O is way slower than the original I/O calls. However, it's not a very fair comparison since disks get written in large blocks of data and we're deliberately sending a single byte. A fairer result would be to look at the I/O operations per second; which is about 65 - pretty much what I'd expect for this system. It's also interesting to examine at the profiles for the two cases. When the write() was trapping into the OS the profile indicated that all the time was being spent in system. When the data was being written to disk, the time got attributed to sleep. This gives us an indication how to interpret profiles from apps doing I/O. It's the sleep time that indicates disk activity.

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• When to use each user research method

  - by user12277104

  There are a lot of user research methods out there, but sometimes we get stuck in a rut, conducting all formative usability testing before coding, or running surveys to gather satisfaction data. I'll be the first to admit that it happens to me, but to get out of a rut, it just takes a minute to look at where I am in the design & development cycle, what kind(s) of data I need, and what methods are available to me. We need reminders, or refreshers, every once in a while. One tool I've found useful is a graphic organizer that I created many years ago. It's been through several revisions, as I've adapted it to the product cycles of the places I've worked, changed my mind about how to categorize it, and added methods that I've used or created over time. I shared a version of this table at the 2012 International UPA conference, and I was contacted by someone yesterday who wanted to use it in a university course on user-center design. I was flattered at the the thought, but embarrassed, because I was sure it needed updating -- that was a year ago, after all. But I opened it today, and really, there's not much I'd change -- sure, I could add some nuance regarding what types of formative testing, such as modality (remote, unmoderated remote, or in-person) or flavor of testing (RITE, RITE-Krug, comparative, performance), but I think it's pretty much ok as is. Click on the image below, to get the full-size PDF. And whether it's entirely "right" or "wrong" isn't the whole value of looking at these methods across the product lifecycle. The real value lies in the reminder that I have options. And what those options are change as the field changes, so while I don't expect this graphic to have an eternal shelf life, it's still ok a year after I last updated it. That said, if you find something missing or out of place, let me know :) 

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