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• ArchBeat Link-o-Rama Top 10 for August 19-26, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared via the OTN ArchBeat Facebook page for the week of August 19-26, 2012. Now Available: Oracle SQL Developer 3.2 (3.2.09.23) The latest release of Oracle SQl Developer includes UI enhancements, 12c database support, and bug fixes. ADF Tutorial Chapter 3: Creating a Master-Detail taskflow | Yannick Ongena Oracle ACE Yannick Ongena continues his ADF tutorial with a chapter devoted to view layer and using the data control to build pages that allow user to update reference data. GlassFish Community Event at JavaOne 2012 Don't miss out on this exclusive GlassFish Community Event on Sunday, September 30th from 11:00 a.m. – 1:00 p.m. in Moscone South. Register Now! Part of JavaOne 2012. Oracle BI 11g Book Authors – Podcast #9 | Art of Business Intelligence In this home-grown podcast, authors Christian Screen, Haroun Khan, and Adrian Ward talk about their new book, "Oracle Business Intelligence Enterprise Edition 11g: A Hands-On Tutorial," about their sessions at Oracle OpenWorld, and about their ORACLENERD t-shirts. Oracle Service Bus duplicate message check using Coherence | Jan van Zoggel "Giving the fact that every message on our ESB has an unique messageID element in the SOAP header we could store this on disk, database or in memory,"says Jan van Zoggel. "With the help of Oracle Coherence this last option, in memory, is relatively simple." Even simpler with Jan's detailed instructions. Oracle Technology Network Architect Day - Boston - Sept 12 There are easier ways to increase your IT brainpower. Skip the electrodes and register for Oracle Technology Network Architect Day in Boston, September 12, 2012. This free event includes 8 technical sessions, panel Q&A, roundtable discussions—and a free lunch. 8:00 a.m. – 5:00 p.m. at the Boston Marriott Burlington, One Burlington Mall Road, Burlington, MA 01803. Oracle BPM enable BAM | Peter Paul van de Beek "BAM enables you to make decisions based on real-time information gathered from your running processes," says Peter Paul van de Beek. "With BPMN processes you can use the standard Business Indicators that the BPM Suite offers you and use them to with BAM without much extra effort." Sample Application for Switching Application Module Data Sources | Andrejus Baranovskis A sample application and how-to guide from Oracle ACE Director and ADF expert Andrejus Baranovskis. ORCLville: Some Basic BI Thoughts "If we'd stop to consider what business intelligence really is, many of us might grow a different perspective about how we implement enterprise apps," says Oracle ACE Director Floyd Teter. "What if we implemented with an eye to what kind of information we'd like to get from our enterprise apps?" Oracle VM VirtualBox 4.1.20 released |Oracle's Virtualization Blog Oracle VM VirtualBox 4.1.20 was just released at the community and Oracle download sites, reports the Fat Bloke. This is a maintenance release containing bug fixes and stability improvements. Thought for the Day "The programmer, like the poet, works only slightly removed from pure thought-stuff. He builds his castles in the air, from air, creating by exertion of the imagination. Few media of creation are so flexible, so easy to polish and rework, so readily capable of realizing grand conceptual structures." — Frederick P. Brooks Source: SoftwareQuotes

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• Gartner PCC: A Shovel & Some Ah-Ha's

  - by kellsey.ruppel

  When Gartner Vice President and leading analyst Whit Andrews kicked off the Gartner Portals, Content & Collaboration Summit on Monday, March 12 at the Gaylord Palms in Orlando, FL by bringing a shovel to the stage, eyebrows raised and a few thoughts went through my head. Either this guy plans to go help the construction workers outside construct that new pool at the Gaylord or he took a wrong turn and is at the wrong conference. Oh and how did he get that shovel through airport security? As Whit explained more his objective became more clear…take everything anyone has ever told you about portals and throw it out the window, as portals have evolved and times they are most certainly changing. The future Web is here, available not only on browsers but also via a broad spectrum of access points, including automobiles, consumer electronics and more and more mobile devices. Not merely prevalent, the future Web is also multimedia-driven and operates in real time, driven by mobility, social media, streaming video and other dynamic services. Applications and user experiences are in the midst of an evolution — from the early, simple mobile Web models to today’s Web 2.0 mobile apps and, ultimately, to a world of predominantly Web apps. Additionally, cloud services will forever change how portals and user experience are designed, built, delivered, sourced and managed. So what does this mean for you? Today’s organizations need software that will enable them to not just do their jobs, but to do it in a way that is familiar and easy for them.  What does this mean for IT? Use software and technology as an enabler, not as a roadblock. Overall, we had a great week in Orlando learning about how to improve the user experience, manage content explosion, launch social initiatives, transition to mobile environments and understand cloud and SaaS options.  We had some great conversations throughout the conference and at the Oracle booth. Lots of demonstrations were given of Oracle WebCenter Sites and Oracle Social Network. And as Christie mentioned earlier this week, our Vice President of Product Management and Strategy for WebCenter Loren Weinberg presented on the topic of customer engagement and talked about how organization’s relationships with their customers have fundamentally changed today and the resulting impact that has on their priorities.  Loren also talked about the importance of customer engagement, why that matters now more than ever, and what you can do to help your company or organization succeed in this new world. The question asked in every keynote and session was a simple one: What is your “ah-ha” moment? I personally had quite a few, some of which I’ve captured below. 70% of internal social initiatives eventually fail. By 2014, refusing to communicate with consumers via social media will be as harmful as ignoring emails/phone calls is today. Customer engagement = multi-channel + social & interactive + personal & relevant + optimized. If people choose to talk about your product/company/service, it's because it's remarkable. -- Seth Godin's keynote (one of the highlights of the conference!) The Web will become the primary method used for delivering content and applications to mobile devices. By 2015, 20% of smart phone users worldwide will conduct commerce using context-enriched services on a weekly basis.  86% of customers will pay more for a better customer experience. 6 P's of Quality User Experience. Product. Enabled by: People, Patterns, Process, Profit, Priorities. Did you attend the Gartner Summit? What were your ah-ha moments?

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• ArchBeat Link-o-Rama Top 10 for October 21-27, 2012

  - by Bob Rhubart

  The Top 10 most popular items shared on the OTN ArchBeat Facebook Page for the week of October 21-27, 2012. OTN Architect Day: Los Angeles This is your brain on IT architecture. Stuff your cranium with architecture by attending Oracle Technology Network Architect Day in Los Angeles, October 25, 2012, at the Sofitel Los Angeles, 8555 Beverly Boulevard, Los Angeles, CA 90048. Technical sessions, panel Q&A, and peer roundtables—plus a free lunch. [NOTE: The event was last week, of course. Big thanks to the session presenters and especially to those Angelinos who came out for the event.] WebLogic Server 11gR1 Interactive Quick Reference"The WebLogic Server 11gR1 Administration interactive quick reference," explains Juergen Kress, "is a multimedia tool for various terms and concepts used in WebLogic Server architecture. This tool is available for administrators for online or offline use. This is built as a multimedia web page which provides descriptions of WebLogic Server Architectural components, and references to relevant documentation. This tool offers valuable reference information for any complex concept or product in an intuitive and useful manner." Podcast: Are You Future Proof? The latest OTN ArchBeat Podcast series features Oracle ACE Directors Ron Batra, Basheer Khan, and Ronald van Luttikhuizen, three practicing architects in an open discussion about how changes in enterprise IT are raising the bar for success for software architects and developers. Play Oracle Vanquisher Here's a little respite from whatever it is you normally spend your time on. Oracle Vanquisher is an online diversion that makes a game of data center optimization. According to the description: "Armed with a cool Oracle vacuum pack suit and a strategic IT roadmap, you will thwart threats and optimize your data center to increase your company’s stock price and boost your company’s position." Mainly you avoid electric shock and killer birds. The current high score belongs to someone identified as 'TEN." My score? Never mind. Advanced Oracle SOA Suite OOW 2012 PresentationsThe Oracle SOA Product Management team has compiled a complete list of all twelve of their Oracle SOA Suite presentations from Oracle OpenWorld 2012, with links to the slide decks. OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call "Academies." "These indexes contain the articles we’ve written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Oracle’s Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Oracle ACE Directors Nordic Tour 2012 : Venues and BI Presentations | Mark RittmanOracle ACE Director Mark Rittman shares information on the Oracle ACE Director Tour, as the community leaders make their way through the land of the midnight sun, with events in Copenhagen, Stockholm, Oslo and Helsinki. Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. OW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Thought for the Day "Not everything that can be counted counts, and not everything that counts can be counted." — Albert Einstein (March 14, 1879 – April 18, 1955) Source: Quotes For Software Engineers

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• Additional new material WebLogic Community

  - by JuergenKress

  Virtual Developer Conference On Demand - Register Updated Book: WebLogic 12c: Distinctive Recipes - Architecture, Development, Administration by Oracle ACE Director Frank Munz - Blog | YouTube Webcast: Migrating from GlassFish to WebLogic - Replay Reliance Commercial Finance Accelerates Time-to-Market, Improves IT Staff Productivity by 70% - Blog | Oracle Magazine Retrieving WebLogic Server Name and Port in ADF Application by Andrejus Baranovskis, Oracle Ace Director - Blog Using Oracle WebLogic 12c with NetBeans IDEOracle ACE Director Markus Eisele walks you through installing and configuring all the necessary components, and helps you get started with a simple Hello World project. Read the article. Video: Oracle A-Team ADF Mobile Persistence SampleThis video by Oracle Fusion Middleware A-Team architect Steven Davelaar demonstrates how to use the ADF Mobile Persistence Sample JDeveloper extension to generate a fully functional ADF Mobile application that reads and writes data using an ADF BC SOAP web service. Watch the video. Java ME 8 ReleaseDownload Java ME today! This release is an implementation of the Java ME 8 standards JSR 360 (CLDC 8) and JSR 361 (MEEP 8), and includes support of alignment with Java SE 8 language features and APIs, an enhanced services-enabled application platform, the ability to "right-size" the platform to address a wide range of target devices, and more. Learn more Download Java ME SDK 8It includes application development support for Oracle Java ME Embedded 8 platforms and includes plugins for NetBeans 8. See the Java ME 8 Developer Tools Documentation to learn JavaOne 2014 Early Bird RateRegister early to save $400 off the onsite price. With the release of Java 8 this year, we have exciting new sessions and an interactive demo space! NetBeans IDE 8.0 Patch UpdateThe NetBeans Team has released a patch for NetBeans IDE 8.0. Download it today to get fixes that enhance stability and performance. Java 8 Questions ForumFor any questions about this new release, please join the conversation on the Java 8 Questions Forum. Java ME 8: Getting Started with Samples and Demo CodeLearn in few steps how to get started with Java ME 8! The New Java SE 8 FeaturesJava SE 8 introduces enhancements such as lambda expressions that enable you to write more concise yet readable code, better utilize multicore systems, and detect more errors at compile time. See What's New in JDK 8 and the new Java SE 8 documentation portal. Pay Less for Java-Related Books!Save 20% on all new Oracle Press books related to Java. Download the free preview sampler for the Java 8 book written by Herbert Schildt, Maurice Naftain, Henrik Ebbers and J.F. DiMarzio. New book: EJB 3 in Action, Second Edition WebLogic 12c Does WebSockets Getting Started by C2B2 Video: Building Robots with Java Embedded Video: Nighthacking TV Watch presentations by Stephen Chin and community members about Java SE, Java Embedded, Java EE, Hadoop, Robots and more. Migrating the Spring Pet Clinic to Java EE 7 Trip report : Jozi JUG Java Day in Johannesburg How to Build GlassFish 4 from Source 4,000 posts later : The Aquarium WebLogic Partner Community For regular information become a member in the WebLogic Partner Community please visit: http://www.oracle.com/partners/goto/wls-emea ( OPN account required). If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Wiki Technorati Tags: WebLogic,WebLogic Community,Oracle,OPN,Jürgen Kress

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• EPM troubleshooting Utilities

  - by THE

  (in via Maurice) "Are you keeping up-to-date with the latest troubleshooting utilities introduced from EPM 11.1.2.2? These are typically not described in product documentation, so you might miss references to them. The following five utilities may be run from the command line.(1) Deployment Report was introduced with EPM 11.1.2.2 (11 April 2012). It details logical web addresses, web servers, application ports, database connections, user directories, database repositories configured for the EPM system, data directories used by EPM system products, instance directories, FMW homes, deployment distory, et cetera. It also helps to keep you honest about whether you made changes to the system and at what times! Download Shared Services patch 13530721 to get the backported functionality in EPM 11.1.2.1. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/epmsys_registry.sh report deployment (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\epmsys_registry.bat report deployment (on Microsoft Windows). The output is saved under \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\deployment_report.html (2) Log Analysis has received more "press". It was released with EPM 11.1.2.3 and helps the user to slice and dice EPM logs. It has many parameters which are documented when run without parameters, when run with the -h parameter, or in the 'Readme' file. It has also been released as a standalone utility for EPM 11.1.2.3 and earlier versions. (Sign in to  My Oracle Support, click the 'Patches & Updates' tab, enter the patch number 17425397, and click the Search button. Download the appropriate platform-specific zip file, unzip, and read the 'Readme' file. Note that you must provide a proper value to a JAVA_HOME environment variable [pointer to the mother directory of the Java /bin subdirectory] in the loganalysis.bat | .sh file and use the -d parameter when running standalone.) Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/loganalysis.sh -h (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\loganalysis.bat -h (on Microsoft Windows). The output is saved under the \Oracle\Middleware\user_projects\epmsystem1\diagnostics\reports\ subdirectory. (3) The Registry Cleanup command may be used (without fear!) to clean up various corruptions which can  affect the Hyperion (database-based) Repository. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/registry-cleanup.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\registry-cleanup.bat (on Microsoft Windows). The actions are described on the command line. (4) The Remove Instance Command is only used if there are two or more instances configured on one computer and one of those should be deleted. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/remove-instance.sh (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\remove-instance.bat (on Microsoft Windows). (5) The Reset Configuration Tool was introduced with EPM 11.1.2.2. It nullifies Shared Services Hyperion Registry settings so that a service may be reconfigured. You may locate the values to substitute for <product> or <task> by scanning registry.html (generated by running epmsys_registry.bat | .sh). Find productNAME in INSTANCE_TASKS_CONFIGURATION and SYSTEM_TASKS_CONFIGURATION nodes and identify tasks by property pairs that have values of 'Configurated' or 'Pending'. Run it from /Oracle/Middleware/user_projects/epmsystem1/bin/resetConfigTask.sh -product <product> -task <task> (on Unix/Linux)\Oracle\Middleware\user_projects\epmsystem1\bin\resetConfigTask.bat -product <product> -task <task> (on Microsoft Windows). "Thanks to Maurice for this collection of utilities.

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• SQL SERVER – Last Two Days to Get FREE Book – Joes 2 Pros Certification 70-433

  - by pinaldave

  Earlier this week we announced that we will be giving away FREE SQL Wait Stats book to everybody who will get SQL Server Joes 2 Pros Combo Kit. We had a fantastic response to the contest. We got an overwhelming response to the offer. We knew there would be a great response but we want to honestly say thank you to all of you for making it happen. Rick and I want to make sure that we express our special thanks to all of you who are reading our books. The offer is still on and there are two more days to avail this offer. We want to make sure that everybody who buys our most selling combo kits, we will send our other most popular SQL Wait Stats book. Please read all the details of the offer here. The books are great resources for anyone who wants to learn SQL Server from fundamentals and eventually go on the certification path of 70-433. Exam 70-433 contains following important subject and the book covers the subject of fundamental. If you are taking the exam or not taking the exam – this book is for every SQL Developer to learn the subject from fundamentals.  Create and alter tables. Create and alter views. Create and alter indexes. Create and modify constraints. Implement data types. Implement partitioning solutions. Create and alter stored procedures. Create and alter user-defined functions (UDFs). Create and alter DML triggers. Create and alter DDL triggers. Create and deploy CLR-based objects. Implement error handling. Manage transactions. Query data by using SELECT statements. Modify data by using INSERT, UPDATE, and DELETE statements. Return data by using the OUTPUT clause. Modify data by using MERGE statements. Implement aggregate queries. Combine datasets. INTERSECT, EXCEPT Implement subqueries. Implement CTE (common table expression) queries. Apply ranking functions. Control execution plans. Manage international considerations. Integrate Database Mail. Implement full-text search. Implement scripts by using Windows PowerShell and SQL Server Management Objects (SMOs). Implement Service Broker solutions. Track data changes. Data capture Retrieve relational data as XML. Transform XML data into relational data. Manage XML data. Capture execution plans. Collect output from the Database Engine Tuning Advisor. Collect information from system metadata. Availability of Book USA - Amazon | India - Flipkart | Indiaplaza Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Joes 2 Pros, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• your AdSense account poses a risk of generating invalid activity

  - by Karington

  i received a mail from the adsense team saying: I am not an adsense expert, im actually quite new to it. I spent a lot of time on my site http://www.media1.rs, its a news aggregator with tons of options. In the meantime i discovered the double click service that had a good option to turn on google ads when you don't have any other running so i joined up for google adsense with my company account. Everything went smooth until one day (21.Jul.2011) i got an email... Hello, After reviewing our records, we've determined that your AdSense account poses a risk of generating invalid activity. Because we have a responsibility to protect our AdWords advertisers from inflated costs due to invalid activity, we've found it necessary to disable your AdSense account. Your outstanding balance and Google's share of the revenue will both be fully refunded back to the affected advertisers. Please understand that we need to take such steps to maintain the effectiveness of Google's advertising system, particularly the advertiser-publisher relationship. We understand the inconvenience that this may cause you, and we thank you in advance for your understanding and cooperation. If you have any questions or concerns about the actions we've taken, how you can appeal this decision, or invalid activity in general, you can find more information by visiting http://www.google.com/adsense/support/bin/answer.py?answer=57153. Sincerely, The Google AdSense Team At first i didn't have any idea why... but then it came to me that it was maybe the auto refresh script we had because we publish news very very often and it would be useful for visitors... but i removed it immediately after i got the mail... Then i thought it might be my friends clicking thinking that that will help me (i didn't tell them to do it and don't know if they did) or something like that but than it couldn't be that because everyone can organize 10 people and get anyone who is a start-up banned? right? Anyway i filled out the form that was on the answers page with the previously removed script and got this from them: Hello, Thank you for your appeal. We appreciate the additional information you've provided, as well as your continued interest in the AdSense program. However, after thoroughly re-reviewing your account data and taking your feedback into consideration, our specialists have confirmed that we're unable to reinstate your AdSense account. As a reminder, if you have any questions or concerns about your account, the actions we've taken, or invalid activity in general, you can find more information by visiting http://www.google.com/adsense/support/bin/answer.py?answer=57153. I do understand them that they have to keep things secret in a way but i don't know what I'm supposed to do now? Is there a check list that i can go through and re-apply? Where do i re-apply on the same form? Please help as we are a small company and cant really have a budget for hiring a specialist + don't know any also... p.s. the current ads on the site are my own through doubleclick... Thanks in advance! Best, Karington

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• How to use DI and DI containers

  - by Pinetree

  I am building a small PHP mvc framework (yes, yet another one), mostly for learning purposes, and I am trying to do it the right way, so I'd like to use a DI container, but I am not asking which one to use but rather how to use one. Without going into too much detail, the mvc is divided into modules which have controllers which render views for actions. This is how a request is processed: a Main object instantiates a Request object, and a Router, and injects the Request into the Router to figure out which module was called. then it instantiates the Module object and sends the Request to that the Module creates a ModuleRouter and sends the Request to figure out the controller and action it then creates the Controller and the ViewRenderer, and injects the ViewRenderer into the Controller (so that the controller can send data to the view) the ViewRenderer needs to know which module, controller and action were called to figure out the path to the view scripts, so the Module has to figure out this and inject it to the ViewRenderer the Module then calls the action method on the controller and calls the render method on the ViewRenderer For now, I do not have any DI container set up, but what I do have are a bunch of initX() methods that create the required component if it is not already there. For instance, the Module has the initViewRenderer() method. These init methods get called right before that component is needed, not before, and if the component was already set it will not initialize it. This allows for the components to be switched, but it does not require manually setting them if they are not there. Now, I'd like to do this by implementing a DI container, but still keep the manual configuration to a bare minimum, so if the directory structure and naming convention is followed, everything should work, without even touching the config. If I use the DI container, do I then inject it into everything (the container would inject itself when creating a component), so that other components can use it? When do I register components with the DI? Can a component register other components with the DI during run-time? Do I create a 'common' config and use that? How do I then figure out on the fly which components I need and how they need to be set up? If Main uses Router which uses Request, Main then needs to use the container to get Module (or does the module need to be found and set beforehand? How?) Module uses Router but needs to figure out the settings for the ViewRenderer and the Controller on the fly, not in advance, so my DI container can't be setting those on the Module before the module figures out the controller and action... What if the controller needs some other service? Do I inject the container into every controller? If I start doing that, I might just inject it into everything... Basically I am looking for the best practices when dealing with stuff like this. I know what DI is and what DI containers do, but I am looking for guidance to using them in real life, and not some isolated examples on the net. Sorry for the lengthy post and many thanks in advance.

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• Delivering SOA Governance with EAMS and Oracle Enterprise Repository by Link Consulting Team

  - by JuergenKress

  In the last 12 years Link Consulting has been making its presence in specific areas such as Governance and Architecture, both in terms of practices and methodologies, products, know-how and technological expertise. The Enterprise Architecture Management System - Oracle Enterprise Edition (EAMS - OER Edition) is the result of this experience and combines the architecture management solution with OER in order to deliver a product specialized for SOA Governance that gathers the better of two worlds in solution that enables SOA Governance projects, initiatives and programs. Enterprise Architecture Management System Enterprise Architecture Management System (EAMS), is an automation based solution that enables the efficient management of Enterprise Architectures. The solution uses configured enterprise repositories and takes advantages of its features to provide automation capabilities to the users. EAMS provides capabilities to create/customize/analyze repository data, architectural blueprints, reports and analytic charts. Oracle Enterprise Repository Oracle Enterprise Repository (OER) is one of the major and central elements of the Oracle SOA Governance solution. Oracle Enterprise Repository provides the tools to manage and govern the metadata for any type of software asset, from business processes and services to patterns, frameworks, applications, components, and models. OER maps the relationships and inter-dependencies that connect those assets to improve impact analysis, promote and optimize their reuse, and measure their impact on the bottom line. It provides the visibility, feedback, controls, and analytics to keep your SOA on track to deliver business value. The intense focus on automation helps to overcome barriers to SOA adoption and streamline governance throughout the lifecycle. Core capabilities of the OER include: Asset Management Asset Lifecycle Management Usage Tracking Service Discovery Version Management Dependency Analysis Portfolio Management EAMS - OER Edition The solution takes the advantages and features from both products and combines them in a symbiotic tool that enhances the quality of SOA Governance Initiatives and Programs. EAMS is able to produce a vast number of outputs by combining its analytical engine, SOA-specific configurations and the assets in OER and other related tools, catalogs and repositories. The configurations encompass not only the extendable parametrization of the metadata but also fully configurable blueprints, PowerPoint reports, charts and queries. The SOA blueprints The solution comes with a set of predefined architectural representations that help the organization better perceive their SOA landscape. More blueprints can be easily created in order to accommodate the organizations needs in terms of detail, audience and metadata. Charts & Dashboards The solution encompasses a set of predefined charts and dashboards that promote a more agile way to control and explore the assets. Time Based Visualization All representations are time bound, and with EAMS - OER you can truly govern SOA with a complete view of the Past, Present and Future; The solution delivers Gap Analysis, a project oriented approach while taking into consideration the As-Was, As-Is an To-Be. Time based visualization differentiating factors: Extensive automation and maintenance of architectural representations Organization wide solution. Easy access and navigation to and between all architectural artifacts and representations. Flexible meta-model, customization and extensibility capabilities. Lifecycle management and enforcement of the time dimension over all the repository content. Profile based customization. Comprehensive visibility Architectural alignment Friendly and striking user interfaces For more information on EAMS visit us here. For more information on SOA visit us here. SOA & BPM Partner Community For regular information on Oracle SOA Suite become a member in the SOA & BPM Partner Community for registration please visit  www.oracle.com/goto/emea/soa (OPN account required) If you need support with your account please contact the Oracle Partner Business Center. Blog Twitter LinkedIn Mix Forum Technorati Tags: Link Consulting,OER,OSR,SOA Governance,SOA Community,Oracle SOA,Oracle BPM,BPM Community,OPN,Jürgen Kress

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• What is the difference between Workcenters, Dashboards, and the Interaction Hub?

  - by Matthew Haavisto

  Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically. Let's Start with Licensing and Installation As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future. Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so. What are Their Differences?  What Purposes do they Serve? Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem. Workcenters and Dashboards have the following characteristics: Designed for specific roles Focus on the daily tasks of those roles Help to streamline the work performed most often Personal view of my work world Makes navigation and search easier and quicker, particularly for transactions and decision support Reports and data needed for day-to-day work Personalizable, but minimal Delivered by PS Apps, but can be altered by customer for their requirements Customers can create their own Workcenters can be used for guided processes  The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on. Full-featured and robust Centrally administered Pushed to large audience Broad info like Company News Infrequent activities like benefits, not day-to-day tasks Self-service, access to employer info Central launch point for other activities and can navigate to workcenters and dashboards Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time) Content management Unified PS application navigation Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

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• October 2013 FMW Proactive Patches Released

  - by mustafakaya

  The following Fusion Middleware (FMW) Proactive  patches were released on October 15, 2013. Bundle Patches : Bundle patches are collections of controlled, well tested critical bug fixes for a specific product  which may include security contents and occasionally minor enhancements. These are cumulative in nature meaning the latest bundle patch in a particular series includes the contents of the previous bundle patches released.  A suite bundle patch is an aggregation of multiple product  bundle patches that are part of a product suite. Oracle Identity Management Suite Bundle Patch 11.1.1.5.5 consisting of Oracle Identity Manager (OIM) 11.1.1.5.9 bundle patch Oracle Access Manager (OAM) 11.1.1.5.6 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.1.5.2 bundle patch. Oracle Entitlement Server (OES) 11.1.1.5.4 bundle patch. Oracle Identity Management Suite Bundle Patch 11.1.2.0.4 consisting of Oracle Access Manager (OAM) 11.1.2.0.4 bundle patch. Oracle Adaptive Access Manager (OAAM) 11.1.2.0.2 bundle patch. Oracle Entitlement Server (OES) 11.1.2.0.2 bundle patch. Oracle Identity Analytics (OIA ) 11.1.1.5.6  bundle patch. Oracle GlassFish Server (OGFS) 2.1.1.22, 3.0.1.8 and 3.1.2.7 bundle patches. Oracle iPlanet Web Server (OiWS) 7.0.18 bundle patch Oracle SOA Suite (SOA) 11.1.1.7.1 bundle patch Oracle WebCenter Portal (WCP) 11.1.1.8.1 bundle patch Sun Role Manager (SRM) 4.1.7 and 5.0.3.2 bundle patches. Patch Set Updates (PSU) Patch Set Updates (PSU)  are collections of well controlled, well tested critical bug fixes for a specific product  that have been proven in customer environments. PSUs  may include security contents but no  enhancements are included. These are cumulative in nature meaning the latest PSU  in a particular series includes the contents of the previous PSUs  released.  Oracle Exalogic 2.0.3.0.4 Physical Linux x86-64 and 2.0.4.0.4 Physical Solaris x86-64 PSUs. Oracle WebLogic Server 10.3.6.0.6 and 12.1.1.0.6 PSUs. Critical Patch Update (CPU) : The Critical Patch Update program is Oracle's quarterly release of security fixes. The following additional patches were released as part of Oracle's Critical Patch Update program: Oracle JDeveloper 11.1.2.3.0, 11.1.2.4.0 and 12.1.2.0.0 Oracle Outside In Technology 8.4.0 and  8.4.1 Oracle Portal 11.1.1.6.0 Oracle Security Service  11.1.1.6.0, 11.1.1.7.0 and 12.1.2.0.0 Oracle WebCache 11.1.1.6.0 and 11.1.1.7.0 Oracle WebCenter Content 10.1.3.5.1, 11.1.1.6.0, 11.1.1.7.0 and 11.1.1.8.0 Oracle WebServices 10.1.3.5.0 and 11.1.1.6.0 For more information; Master Notes on Fusion Middleware Proactive Patching. PSU and CPU October 2013  Availability Document Critical Patch Update Advisory -  October 2013 

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• Join us on our Journey to be #1 in SaaS!

  - by jessica.ebbelaar(at)oracle.com

  WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring?   Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. WHY ORACLE? Oracle is a robust organization that has proven to maintain growth and innovation at all levels with a constant evolving attitude. The main ingredient of Oracles success is the 105.000 talented employees who constantly amaze each other in building a better and more innovative organization. Oracle is a company where YOU can make a difference. What is OD? Oracle Direct is a state-of-the-art, multi-channel EMEA sales operation bringing to life the benefits of Oracle’s complete technology stack. It offers you the unique opportunity to work with the most talented and like-minded sales professionals in the industry.  You will have access to world class training and structured career development programmes allowing you to accelerate your Solution Sales career across a multitude of product lines and a choice of attractive locations. What positions are OD Hiring? Oracle is on a journey to be the #1 SaaS vendor in EMEA.  Due to recent expansion and acquisitions within our Cloud Business, we are now growing our EMEA Cloud Applications Sales Group in Dublin. We have many exciting NEW opportunities across our CRM and HCM SaaS Sales teams. As a SaaS Sales Account Manager, you will proactively manage an assigned territory / vertical with responsibility for the full sales cycle. This role requires strong business development, solution selling, account management and closing skills. What is the Business Development Group (BDG) The Business Development Group is the key entry point in Oracle for the future Sales and Management talent of the organisation. We are the Demand Generation engine for Oracle in EMEA. We provide revenue generating, quality sales pipeline to our Inside and Field Sales professionals as well as to our Channel Partners. Our current focus is to provide an agile and flexible service offering to our customers and stakeholders to meet ever changing business needs, whilst constantly striving to improve the customer experience, quality of our pipeline, market coverage and penetration. As a SaaS Business Development Consultant (BDC) you will be the first touch point with new customers. Your goal is to proactively identify and qualify business opportunities leading to revenue for Oracle. You will work closely with your Inside Sales colleagues who will progress your qualified pipeline and opportunities. Work for us Work for the only multi-pillar SaaS vendor in the market Be part of a FUN, fast paced and truly International sales team  Develop you solution sales EXPERTISE Drive your CAREER development within a structured and supportive environment The Profile You have a passion for selling cutting-edge technology You thrive in a fast paced and dynamic work environment where being the best is paramount Your priority is always the customer You live for a challenge and you love to win Join us on our Journey to be #1 in SaaS and be part of our Cloud Success Story! You will find more information about open roles here

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• ArchBeat Link-o-Rama Top 10 for October 7-13, 2012

  - by Bob Rhubart

  The Top 10 items shared via the OTN ArchBeat Facebook page for the week of October 7-13, 2012. OOW12: Oracle Business Process Management/Oracle ADF Integration Best Practices | Andrejus Baranovskis The Oracle OpenWorld presentations keep coming! Oracle ACE Director Andrejus Baranovskis shares the slides from "Oracle Business Process Management/Oracle ADF Integration Best Practices," co-presented with Danilo Schmiedel from Opitz Consulting. Oracle's Analytics, Engineered Systems, and Big Data Strategy | Mark Rittman Part 1 of 3 in Oracle ACE Director Mark Rittman's series on Oracle Exalytics, Oracle R Enterprise and Endeca. Adaptive ADF/WebCenter template for the iPad | Maiko Rocha Oracle Fusion Middleware A-Team member Maiko Rocha responds to a a customer request for information about how to create an adaptive iPad template for their WebCenter Portal application, "a specific template to streamline their workflow on the iPad." Following the Thread in OSB | Antony Reynolds Antony Reynolds recently led an Oracle Service Bus POC in which his team needed to get high throughput from an OSB pipeline. "Imagine our surprise when, on stressing the system, we saw it lock up, with large numbers of blocked threads." He shares the details of the problem and the solution in this extensive technical post. WebCenter Sites Gadget Development Concepts Quickstart | John Brunswick What are Gadgets? "At their most basic level they can be thought of as lightweight portlets that run largely on the client side of an architecture," says John Brunswick. "Gadgets provide a cross-platform container to run reusable UI modules that generally expose dynamic information to an end user, allowing for some level of end user customization." Oracle Fusion Middleware Security: OAM and OIM 11g Academies Looking for technical how-to content covering Oracle Access Manager and Oracle Identity Manager? The people behind the Oracle Middleware Security blog have indexed relevant blog posts into what they call Academies. "These indexes contain the articles we've written that we believe provide long lasting guidance on OAM and OIM. Posts covered in these series include articles on key aspects of OAM and OIM 11g, best practice architectural guidance, integrations, and customizations." Fusion Applications Technical Tips | Naveen Nahata "Setting memory parameters for Admin and Managed servers of various domains in Fusion Applications can be, let us say, a little daunting," says Oracle Fusion Middleware A-Team member Naveen Nahata. "While all this may look complicated and intimidating, it is actually relatively simple once you understand how it all works." Updated Agenda for OTN Architect Day Los Angeles (Oct 25) In less than two weeks Oracle Architect Day rolls into Los Angeles, with a full slate of sessions devoted to cloud computing, engineered systems, and SOA. Follow the link for the updated event agenda. ORCLville: OOW 2012 - A Not So Brief Recap Oracle ACE Director Floyd Teter, an Applications & Apps Technology specialists, shares his personal, frank, and and extensive recap or Oracle OpenWorld 2012. SOA Suite create partition in Enterprise Manager | Peter Paul van de Beek "In Oracle SOA Suite 10g, or more specific BPEL 10g, one could group functionality in domains," says Peter Paul van de Beek. "This feature has been away in the early versions of SOA Suite 11g. They have returned in more recent version and can be used for all SCA composites (instead of BPEL only). Nowadays these 10g domains are called partitions." Thought for the Day "I strive for an architecture from which nothing can be taken away." — Helmut Jahn Source: BrainyQuote.com

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• Friday Tips #6, Part 1

  - by Chris Kawalek

  We have a two parter this week, with this post focusing on desktop virtualization and the next one on server virtualization. Question: Why would I use the Oracle Secure Global Desktop Secure Gateway? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Well, for the benefit of those who might not be familiar with client connections in Oracle Secure Global Desktop (SGD), let me back up and briefly explain. An SGD client connects to an SGD server using two distinct protocols, which, by default, require two distinct TCP ports. The first is the HTTP protocol, used by the web browser to connect to the SGD webserver on TCP port 80, or if secure connections are enabled (SSL/TLS), then TCP port 443, commonly identified as the "HTTPS" port, that is, "SSL encrypted HTTP." The second protocol from the client to the server is the Adaptive Internet Protocol, or AIP, which is used for displaying applications, transferring drive mapping data, print jobs, and so on. By default, AIP uses the TCP port 3104, or port 5307 when SSL is enabled. When SGD clients need to access SGD over a firewall, the ports that AIP requires are typically "closed"; and most administrators are reluctant, to put it mildly, to change their firewall configurations to allow AIP traffic on 3144/5307.   To avoid this problem, SGD introduced "Firewall Forwarding", a technique where, in effect, both http and AIP traffic are "multiplexed" onto a single "well-known" TCP port, that is port 443, the https port.  This is also known as single-port firewall traversal.  This technique takes advantage of the fact that, as a "well-known service", port 443 is usually "open",   allowing (encrypted) traffic to pass. At the target SGD server, the two protocols are de-multiplexed and routed appropriately. The Secure Gateway was developed in response to requirements from customers for SGD to support multi-stage DMZ's, and to avoid exposing SGD servers and the information they contain directly to connections from the Internet. The Secure Gateway acts as a reverse-proxy in the first-tier of the DMZ, accepting, authenticating, and terminating incoming client connections, and then re-encrypting the connections, and proxying them, routing them on to SGD servers, deeper in the network. The client no longer needs to know the name/IP address of the SGD servers in their network, they connect to the gateway, only. The gateway takes care of those internal network details.     The Secure Gateway supports the same "single-port firewall" capability as does "Firewall Forwarding", but offers the additional advantage of load-balancing incoming client connections amongst SGD array members, which could be cumbersome without a forward-deployed secure gateway. Load-balancing weights and policies can be monitored and tuned using the "Balancer Manager" application, and Apache mod_proxy_balancer directives.   Going forward, our architects recommend the use of the Secure Gateway over "Firewall Forwarding" for single-port firewall traversal, due to its architectural advantages, its greater flexibility and enhanced features.  Finally, it should be noted that the Secure Gateway is not separately priced; any licensed SGD customer may use the Secure Gateway component at no additional cost.   For more information, see the "Secure Gateway Administrator's Guide".

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• Future Of F# At Jazoon 2011

  - by Alois Kraus

  I was at the Jazoon 2011 in Zurich (Switzerland). It was a really cool event and it had many top notch speaker not only from the Microsoft universe. One of the most interesting talks was from Don Syme with the title: F# Today/F# Tomorrow. He did show how to use F# scripting to browse through open databases/, OData Web Services, Sharepoint, …interactively. It looked really easy with the help of F# Type Providers which is the next big language feature in a future F# version. The object returned by a Type Provider is used to access the data like in usual strongly typed object model. No guessing how the property of an object is called. Intellisense will show it just as you expect. There exists a range of Type Providers for various data sources where the schema of the stored data can somehow be dynamically extracted. Lets use e.g. a free database it would be then let data = DbProvider(http://.....); data the object which contains all data from e.g. a chemical database. It has an elements collection which contains an element which has the properties: Name, AtomicMass, Picture, …. You can browse the object returned by the Type Provider with full Intellisense because the returned object is strongly typed which makes this happen. The same can be achieved of course with code generators that use an input the schema of the input data (OData Web Service, database, Sharepoint, JSON serialized data, …) and spit out the necessary strongly typed objects as an assembly. This does work but has the downside that if the schema of your data source is huge you will quickly run against a wall with traditional code generators since the generated “deserialization” assembly could easily become several hundred MB. *** The following part contains guessing how this exactly work by asking Don two questions **** Q: Can I use Type Providers within C#? D: No. Q: F# is after all a library. I can reference the F# assemblies and use the contained Type Providers? D: F# does annotate the generated types in a special way at runtime which is not a static type that C# could use. The F# type providers seem to use a hybrid approach. At compilation time the Type Provider is instantiated with the url of your input data. The obtained schema information is used by the compiler to generate static types as usual but only for a small subset (the top level classes up to certain nesting level would make sense to me). To make this work you need to access the actual data source at compile time which could be a problem if you want to keep the actual url in a config file. Ok so this explains why it does work at all. But in the demo we did see full intellisense support down to the deepest object level. It looks like if you navigate deeper into the object hierarchy the type provider is instantiated in the background and attach to a true static type the properties determined at run time while you were typing. So this type is not really static at all. It is static if you define as a static type that its properties shows up in intellisense. But since this type information is determined while you are typing and it is not used to generate a true static type and you cannot use these “intellistatic” types from C#. Nonetheless this is a very cool language feature. With the plotting libraries you can generate expressive charts from any datasource within seconds to get quickly an overview of any structured data storage. My favorite programming language C# will not get such features in the near future there is hope. If you restrict yourself to OData sources you can use LINQPad to query any OData enabled data source with LINQ with ease. There you can query Stackoverflow with The output is also nicely rendered which makes it a very good tool to explore OData sources today.

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• Application Module Extension in Oracle Application R12

  - by Manoj Madhusoodanan

  In this blog I will describe how to Extend Application Module.I will explain this based on my previous blog PL/SQL based EO.  I want to extend FndUserAM to add a procedure to raise a custom business event when the FND_USER has created successfully. Here I am using a custom business event "xxcust.oracle.apps.demo_event". Please find the code used in Business Event. TablePackage Following steps needs to perform. 1) Download all files pertaining to "Entity Object Based on PL/SQL" to JDEV_USER_HOME/myprojects and JDEV_USER_HOME/myclasses.If you want to see the content of source java file decompile it and save it in JDEV_USER_HOME/myprojects. 2) Create XXFndUserAM as follows. 3) Add following method to XXFndUserAMImpl.    import oracle.apps.fnd.framework.OAException;   import oracle.apps.fnd.framework.server.OADBTransactionImpl;   import oracle.apps.fnd.wf.bes.BusinessEvent;   import oracle.apps.fnd.wf.bes.BusinessEventException;    import java.sql.Connection;     public void raiseEvent(String userName) {        String eventName = "xxcust.oracle.apps.demo_event";        String eventKey = userName;        Connection conn = ((OADBTransactionImpl)getOADBTransaction()).getJdbcConnection();         BusinessEvent event = null;         try{             event = new BusinessEvent(eventName, eventKey);             /* Setting Parameters */             event.setStringProperty("USER_NAME",userName);             event.setStringProperty("STATUS","User has created sucessfully");             event.raise(conn);             }             catch (BusinessEventException e) {                 throw new OAException("Exception occured when invoking web service - "+e.getMessage());             }             getOADBTransaction().commit();    } 4) Create a controller which extends from xxcust.oracle.apps.fnd.user.webui.CreateFndUserCO.Call raiseEvent method from new controller. 5) Create substitution for FndUserAM. 6) Migrate following files to $JAVA_TOP. xxcustom.oracle.apps.fnd.user.server.FndUserAMImpl.javaxxcustom.oracle.apps.fnd.user.server.XXFndUserAM.xmlxxcustom.oracle.apps.fnd.user.webui.XXCreateFndUserCO.java 8) Migrate the substitution. 9) Restart the server. 10) Personalize the page /xxcust/oracle/apps/fnd/user/webuiCreateFndUserPG and set the new controller. 11) Verify the substitution has properly applied by clicking About the Page. 12) Access the page and create a user. You can the the result of the Business Event.

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• Friday Tips #3

  - by Chris Kawalek

  Even though yesterday was Thanksgiving here in the US, we still have a Friday tip for those of you around your computers today. In fact, we have two! The first one came in last week via our #AskOracleVirtualization Twitter hashtag. The tweet has disappeared into the ether now, but we remember the gist, so here it is: Question: Will there be an Oracle Virtual Desktop Client for Android? Answer by our desktop virtualization product development team: We are looking at Android as a supported platform for future releases. Question: How can I make a Sun Ray Client automatically connect to a virtual machine? Answer by Rick Butland, Principal Sales Consultant, Oracle Desktop Virtualization: Someone recently asked how they can assign VM’s to specific Sun Ray Desktop Units (“DTU’s”) without any user interfaction being required, without the “Desktop Selector” being displayed, or any User Directory.  That is, they wanted each Sun Ray to power on and immediately connect to a pre-assigned Solaris VM.   This can be achieved by using “tokens” for user assignment – that is, the tokens found on Smart Cards, DTU’s, or OVDC clients can be used in place of user credentials.  Note, however, that mixing “token-only” assignments and “User Directories” in the same VDI Center won’t work.   Much of this procedure is covered in the documentation, particularly here. But it can useful to have everything in one place, “cookbook-style”:  1. Create the “token-only” directory type: From the VDI administration interface, select:  “Settings”, “Company”, “New”, select the “None” radio button, and click “Next.” Enter a name for the new “Company”, and click “Next”, then “Finish.” 2. Create Desktop Providers, Pools, and VM’s as appropriate. 3. Access the Sun Ray administration interface at http://servername:1660 and login using “root” credentials, and access the token-id’s you wish to use for assignment.  If you’re using DTU tokens rather than Smart Card tokens, these can be found under the “Tokens” tab, and “Search-ing” using the “Currently Used Tokens” tab.  DTU’s can be identified by the prefix “psuedo.”   For example: 4. Copy/paste this token into the VDI administrative interface, by selecting “Users”, “New”, and pasting in the token ID, and click “OK” - for example: 5. Assign the token (DTU) to a desktop, that is, in the VDI Admin Gui, select “Pool”, “Desktop”, select the VM, and click "Assign" and select the token you want, for example: In addition to assigning tokens to desktops, you'll need to bypass the login screen.  To do this, you need to do two things:  1.  Disable VDI client authentication with:  /opt/SUNWvda/sbin/vda settings-setprops -p clientauthentication=Disabled 2. Disable the VDI login screen – to do this,  add a kiosk argument of "-n" to the Sun Ray kiosk arguments screen.   You set this on the Sun Ray administration page - "Advanced", "Kiosk Mode", "Edit", and add the “-n” option to the arguments screen, for example: 3.  Restart both the Sun Ray and VDI services: # /opt/SUNWut/sbin/utstart –c # /opt/SUNWvda/sbin/vda-service restart Remember, if you have a question for us, please post on Twitter with our hashtag (again, it's #AskOracleVirtualization), and we'll try to answer it if we can. See you next time!

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• Social Search: Looking for Love

  - by Mike Stiles

  For marketers and enterprise executives who have placed a higher priority on and allocated bigger budgets to search over social, it might be time to notice yet another shift that’s well underway. Social is search. Search marketing was always more of an internal slam-dunk than other digital initiatives. Even a C-suite that understood little about the new technology world knew it’s a good thing when people are able to find you. Google was the new Yellow Pages. Only with Google, you could get your listing first without naming yourself “AAAA Plumbing.” There were wizards out there who could give your business prominence in front of people who were specifically looking for what you offered. Other search giants like Bing also came along to offer such ideal matchmaking possibilities. But what if the consumer isn’t using a search engine to find what they’re looking for? And what if the search engines started altering their algorithms so that search placement manipulation was more difficult? Both of those things have started to happen. Experian Hitwise’s numbers show that visits to the major search engines in the UK dropped 100 million through August. Search engines are far from dead, or even challenged. But more and more, the public is discovering the sites and brands they need through advice they get via social, not search. You’ll find the worlds of social and search increasingly co-mingling as well. Search behemoths Google and Bing are including Facebook and Google+ into their engines. Meanwhile, Facebook and Twitter have done some integration of global web search into their platforms. So what makes social such a worthwhile search entity for brands? First and foremost, the consumer has demonstrated a behavior of acting on recommendations from social connections. A cry in the wilderness like, “Anybody know any good catering companies?” will usually yield a link (and an endorsement) from a friend such as “Yeah, check out Just-Cheese-Balls Catering.” There’s no such human-driven force/influence behind the big search engines. Facebook’s Mark Zuckerberg and others call it “Friend Mining.” It is, in essence, searching for answers from friends’ experiences as opposed to faceless code. And Facebook has all of those friends’ experiences already stored as data. eMarketer says search in an $18 billion business, and investors are really into it. So no shock Facebook’s ready to leverage their social graph into relevant search. What do you do about all this as a brand? For one thing, it’s going to lead to some interesting paid marketing opportunities around the corner, including Sponsored Stories bought against certain queries, inserting deals into search results, capitalizing on social search results on mobile, etc. Apart from that, it might be time to stop mentally separating social and search in your strategic planning and budgeting. Courting your fans on social will cumulatively add up to more valuable, personally endorsed recommendations for your company when a consumer conducts a search on social. Fail to foster those relationships, fail to engage, fail to provide knock-em-dead customer service, fail to wow them with your actual products and services…and you’ll wind up with the visibility you deserve in social search results.

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• Handling Configuration Changes in Windows Azure Applications

  - by Your DisplayName here!

  While finalizing StarterSTS 1.5, I had a closer look at lifetime and configuration management in Windows Azure. (this is no new information – just some bits and pieces compiled at one single place – plus a bit of reality check) When dealing with lifetime management (and especially configuration changes), there are two mechanisms in Windows Azure – a RoleEntryPoint derived class and a couple of events on the RoleEnvironment class. You can find good documentation about RoleEntryPoint here. The RoleEnvironment class features two events that deal with configuration changes – Changing and Changed. Whenever a configuration change gets pushed out by the fabric controller (either changes in the settings section or the instance count of a role) the Changing event gets fired. The event handler receives an instance of the RoleEnvironmentChangingEventArgs type. This contains a collection of type RoleEnvironmentChange. This in turn is a base class for two other classes that detail the two types of possible configuration changes I mentioned above: RoleEnvironmentConfigurationSettingsChange (configuration settings) and RoleEnvironmentTopologyChange (instance count). The two respective classes contain information about which configuration setting and which role has been changed. Furthermore the Changing event can trigger a role recycle (aka reboot) by setting EventArgs.Cancel to true. So your typical job in the Changing event handler is to figure if your application can handle these configuration changes at runtime, or if you rather want a clean restart. Prior to the SDK 1.3 VS Templates – the following code was generated to reboot if any configuration settings have changed: private void RoleEnvironmentChanging(object sender, RoleEnvironmentChangingEventArgs e) {     // If a configuration setting is changing     if (e.Changes.Any(change => change is RoleEnvironmentConfigurationSettingChange))     {         // Set e.Cancel to true to restart this role instance         e.Cancel = true;     } } This is a little drastic as a default since most applications will work just fine with changed configuration – maybe that’s the reason this code has gone away in the 1.3 SDK templates (more). The Changed event gets fired after the configuration changes have been applied. Again the changes will get passed in just like in the Changing event. But from this point on RoleEnvironment.GetConfigurationSettingValue() will return the new values. You can still decide to recycle if some change was so drastic that you need a restart. You can use RoleEnvironment.RequestRecycle() for that (more). As a rule of thumb: When you always use GetConfigurationSettingValue to read from configuration (and there is no bigger state involved) – you typically don’t need to recycle. In the case of StarterSTS, I had to abstract away the physical configuration system and read the actual configuration (either from web.config or the Azure service configuration) at startup. I then cache the configuration settings in memory. This means I indeed need to take action when configuration changes – so in my case I simply clear the cache, and the new config values get read on the next access to my internal configuration object. No downtime – nice! Gotcha A very natural place to hook up the RoleEnvironment lifetime events is the RoleEntryPoint derived class. But with the move to the full IIS model in 1.3 – the RoleEntryPoint methods get executed in a different AppDomain (even in a different process) – see here.. You might no be able to call into your application code to e.g. clear a cache. Keep that in mind! In this case you need to handle these events from e.g. global.asax.

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• Advanced Record-Level Business Intelligence with Inner Queries

  - by gt0084e1

  While business intelligence is generally applied at an aggregate level to large data sets, it's often useful to provide a more streamlined insight into an individual records or to be able to sort and rank them. For instance, a salesperson looking at a specific customer could benefit from basic stats on that account. A marketer trying to define an ideal customer could pull the top entries and look for insights or patterns. Inner queries let you do sophisticated analysis without the overhead of traditional BI or OLAP technologies like Analysis Services. Example - Order History Constancy Let's assume that management has realized that the best thing for our business is to have customers ordering every month. We'll need to identify and rank customers based on how consistently they buy and when their last purchase was so sales & marketing can respond accordingly. Our current application may not be able to provide this and adding an OLAP server like SSAS may be overkill for our needs. Luckily, SQL Server provides the ability to do relatively sophisticated analytics via inner queries. Here's the kind of output we'd like to see. Creating the Queries Before you create a view, you need to create the SQL query that does the calculations. Here we are calculating the total number of orders as well as the number of months since the last order. These fields might be very useful to sort by but may not be available in the app. This approach provides a very streamlined and high performance method of delivering actionable information without radically changing the application. It's also works very well with self-service reporting tools like Izenda. SELECT CustomerID,CompanyName, ( SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID ) As Orders, DATEDIFF(mm, ( SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) ,getdate() ) AS MonthsSinceLastOrder FROM Customers Creating Views To turn this or any query into a view, just put CREATE VIEW AS before it. If you want to change it use the statement ALTER VIEW AS. Creating Computed Columns If you'd prefer not to create a view, inner queries can also be applied by using computed columns. Place you SQL in the (Formula) field of the Computed Column Specification or check out this article here. Advanced Scoring and Ranking One of the best uses for this approach is to score leads based on multiple fields. For instance, you may be in a business where customers that don't order every month require more persistent follow up. You could devise a simple formula that shows the continuity of an account. If they ordered every month since their first order, they would be at 100 indicating that they have been ordering 100% of the time. Here's the query that would calculate that. It uses a few SQL tricks to make this happen. We are extracting the count of unique months and then dividing by the months since initial order. This query will give you the following information which can be used to help sales and marketing now where to focus. You could sort by this percentage to know where to start calling or to find patterns describing your best customers. Number of orders First Order Date Last Order Date Percentage of months order was placed since last order. SELECT CustomerID, (SELECT COUNT(OrderID) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) As Orders, (SELECT Max(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS LastOrder, (SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) AS FirstOrder, DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) AS MonthsSinceFirstOrder, 100*(SELECT COUNT(DISTINCT 100*DATEPART(yy,OrderDate) + DATEPART(mm,OrderDate)) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID) / DATEDIFF(mm,(SELECT Min(OrderDate) FROM Orders WHERE Orders.CustomerID = Customers.CustomerID),getdate()) As OrderPercent FROM Customers

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• Asynchrony in C# 5 (Part I)

  - by javarg

  I’ve been playing around with the new Async CTP preview available for download from Microsoft. It’s amazing how language trends are influencing the evolution of Microsoft’s developing platform. Much effort is being done at language level today than previous versions of .NET. In these post series I’ll review some major features contained in this release: Asynchronous functions TPL Dataflow Task based asynchronous Pattern Part I: Asynchronous Functions This is a mean of expressing asynchronous operations. This kind of functions must return void or Task/Task<> (functions returning void let us implement Fire & Forget asynchronous operations). The two new keywords introduced are async and await. async: marks a function as asynchronous, indicating that some part of its execution may take place some time later (after the method call has returned). Thus, all async functions must include some kind of asynchronous operations. This keyword on its own does not make a function asynchronous thought, its nature depends on its implementation. await: allows us to define operations inside a function that will be awaited for continuation (more on this later). Async function sample: Async/Await Sample async void ShowDateTimeAsync() {     while (true)     {         var client = new ServiceReference1.Service1Client();         var dt = await client.GetDateTimeTaskAsync();         Console.WriteLine("Current DateTime is: {0}", dt);         await TaskEx.Delay(1000);     } } The previous sample is a typical usage scenario for these new features. Suppose we query some external Web Service to get data (in this case the current DateTime) and we do so at regular intervals in order to refresh user’s UI. Note the async and await functions working together. The ShowDateTimeAsync method indicate its asynchronous nature to the caller using the keyword async (that it may complete after returning control to its caller). The await keyword indicates the flow control of the method will continue executing asynchronously after client.GetDateTimeTaskAsync returns. The latter is the most important thing to understand about the behavior of this method and how this actually works. The flow control of the method will be reconstructed after any asynchronous operation completes (specified with the keyword await). This reconstruction of flow control is the real magic behind the scene and it is done by C#/VB compilers. Note how we didn’t use any of the regular existing async patterns and we’ve defined the method very much like a synchronous one. Now, compare the following code snippet  in contrast to the previuous async/await: Traditional UI Async void ComplicatedShowDateTime() {     var client = new ServiceReference1.Service1Client();     client.GetDateTimeCompleted += (s, e) =>     {         Console.WriteLine("Current DateTime is: {0}", e.Result);         client.GetDateTimeAsync();     };     client.GetDateTimeAsync(); } The previous implementation is somehow similar to the first shown, but more complicated. Note how the while loop is implemented as a chained callback to the same method (client.GetDateTimeAsync) inside the event handler (please, do not do this in your own application, this is just an example).  How it works? Using an state workflow (or jump table actually), the compiler expands our code and create the necessary steps to execute it, resuming pending operations after any asynchronous one. The intention of the new Async/Await pattern is to let us think and code as we normally do when designing and algorithm. It also allows us to preserve the logical flow control of the program (without using any tricky coding patterns to accomplish this). The compiler will then create the necessary workflow to execute operations as the happen in time.

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• PASS Summit 2012: keynote and Mobile BI announcements #sqlpass

  - by Marco Russo (SQLBI)

  Today at PASS Summit 2012 there have been several announcements during the keynote. Moreover, other news have not been highlighted in the keynote but are equally if not more important for the BI community. Let’s start from the big news in the keynote (other details on SQL Server Blog): Hekaton: this is the codename for in-memory OLTP technology that will appear (I suppose) in the next release of the SQL Server relational engine. The improvement in performance and scalability is impressive and it enables new scenarios. I’m curious to see whether it can be used also to improve ETL performance and how it differs from using SSD technology. Updates on Columnstore: In the next major release of SQL Server the columnstore indexes will be updatable and it will be possible to create a clustered index with Columnstore index. This is really a great news for near real-time reporting needs! Polybase: in 2013 it will debut SQL Server 2012 Parallel Data Warehouse (PDW), which will include the Polybase technology. By using Polybase a single T-SQL query will run queries across relational data and Hadoop data. A single query language for both. Sounds really interesting for using BigData in a more integrated way with existing relational databases. And, of course, to load a data warehouse using BigData, which is the ultimate goal that we all BI Pro have, right? SQL Server 2012 SP1: the Service Pack 1 for SQL Server 2012 is available now and it enable the use of PowerPivot for SharePoint and Power View on a SharePoint 2013 installation with Excel 2013. Power View works with Multidimensional cube: the long-awaited feature of being able to use PowerPivot with Multidimensional cubes has been shown by Amir Netz in an amazing demonstration during the keynote. The interesting thing is that the data model behind was based on a many-to-many relationship (something that is not fully supported by Power View with Tabular models). Another interesting aspect is that it is Analysis Services 2012 that supports DAX queries run on a Multidimensional model, enabling the use of any future tool generating DAX queries on top of a Multidimensional model. There are still no info about availability by now, but this is *not* included in SQL Server 2012 SP1. So what about Mobile BI? Well, even if not announced during the keynote, there is a dedicated session on this topic and there are very important news in this area: iOS, Android and Microsoft mobile platforms: the commitment is to get data exploration and visualization capabilities working within June 2013. This should impact at least Power View and SharePoint/Excel Services. This is the type of UI experience we are all waiting for, in order to satisfy the requests coming from users and customers. The important news here is that native applications will be available for both iOS and Windows 8 so it seems that Android will be supported initially only through the web. Unfortunately we haven’t seen any demo, so it’s not clear what will be the offline navigation experience (and whether there will be one). But at least we know that Microsoft is working on native applications in this area. I’m not too surprised that HTML5 is not the magic bullet for all the platforms. The next PASS Business Analytics conference in 2013 seems a good place to see this in action, even if I hope we don’t have to wait other six months before seeing some demo of native BI applications on mobile platforms! Viewing Reporting Services reports on iPad is supported starting with SQL Server 2012 SP1, which has been released today. This is another good reason to install SP1 on SQL Server 2012. If you are at PASS Summit 2012, come and join me, Alberto Ferrari and Chris Webb at our book signing event tomorrow, Thursday 8 2012, at the bookstore between 12:00pm and 12:30pm, or follow one of our sessions!

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• Hyperion EPM 11.1.2.3 Webcast Tutorials

  - by Mike.Hallett(at)Oracle-BI&EPM

  Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 Normal 0 false false false EN-GB X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi; mso-fareast-language:EN-US;} These LIVE presentation Webcast Tutorials for Partners will be delivered in August 2013: Oracle Hyperion Planning on Exalytics In-Memory Machine - August 6, 2013 Oracle Hyperion Tax Provision - August 8, 2013 Oracle Planning and Budgeting Cloud Service - August 13, 2013 Go here for more details and to register for these. There are also new updated Webcast Tutorials for Oracle Partners in our EPM 11.1.2.3 Update Series: Oracle Hyperion Planning 11.1.2.3 (PS3) Oracle Hyperion Calculation Manager 11.1.2.2 Refresher and 11.1.2.3 (PS3) NEW Oracle Data Relationship Management 11.1.2.3 (PS3) NEW Oracle Hyperion Financial Data Quality Management 11.1.2.3 (PS3) NEW Oracle Hyperion Financial Close Suite 11.1.2.3 (PS3) NEW Oracle Hyperion Profitability & Cost Management 11.1.2.3 (PS3) Introducing Oracle Data Relationship Governance (DRG) Also note new content for Oracle BI Applications 11g with ODI: NEW Overview and Architecture of Oracle BI Applications 11.1.1.7.1 for ODI NEW Configuring Oracle BI Applications 11.1.1.7.1 for ODI These are all part of the compilation of Oracle BI/EPM online tutorials and webinars for Partners, where you can find many topics are covered. /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Using Solaris zfs + iscsi targets with Oracle VM

  - by wim.coekaerts

  I was playing with my Oracle VM setup and needed some shared storage that was block based. I did not have a storage array available but I did have a solaris box, that I use for Oracle VDI, available. I set up a few iscsi targets on this solaris server and exported them to my 2 Oracle VM servers. Here's how I did this : (1) On the solaris side : # zpool list NAME SIZE USED AVAIL CAP HEALTH ALTROOT rpool 544G 129G 415G 23% ONLINE - I just have a simple zpool, called rpool, on this box. It has plenty of space available for my needs. So I will use rpool and I will create 5 50gb vols : zfs create -V 50G rpool/ovm1 zfs create -V 50G rpool/ovm2 zfs create -V 50G rpool/ovm3 zfs create -V 50G rpool/ovm4 zfs create -V 50G rpool/ovm5 I want to use these volumes for iscsi so I have to enable them as shared iscsi devices : zfs set shareiscsi=on rpool/ovm1 zfs set shareiscsi=on rpool/ovm2 zfs set shareiscsi=on rpool/ovm3 zfs set shareiscsi=on rpool/ovm4 zfs set shareiscsi=on rpool/ovm5 The command iscsitadm list target should list these devices so make sure they show up. # iscsitadm list target Target: rpool/ovm1 iSCSI Name: iqn.1986-03.com.sun:02:896c766c-0943-4da5-d47e-9575b5a0be36 Connections: 2 Target: rpool/ovm2 iSCSI Name: iqn.1986-03.com.sun:02:a3116b46-73e0-e8c2-e80c-9a4f71aff069 Connections: 2 Target: rpool/ovm3 iSCSI Name: iqn.1986-03.com.sun:02:a838c400-2730-c0d6-f2c2-ee186a0261c1 Connections: 2 Target: rpool/ovm4 iSCSI Name: iqn.1986-03.com.sun:02:2e046afb-d66d-4f3f-c5de-8115e0ddd931 Connections: 2 Target: rpool/ovm5 iSCSI Name: iqn.1986-03.com.sun:02:66109fbe-81ac-ef05-f85e-ab8c1f34cb43 Connections: 2 At this point I want to make sure that I have some access control on these devices. To make it easier, I will create an alias for my 2 servers and use the alias for the ACL. get the iqn from the 2 servers on my 2 ovm servers (wcoekaer-srv1, wcoekaer-srv2) get the content of /etc/iscsi/initiatorname.iscsi (for each server) InitiatorName=iqn.1986-03.com.sun:01:2a7526f0ffff On the solaris side create the aliases : iscsitadm create initiator -n iqn.1986-03.com.sun:01:2a7526f0ffff wcoekaer-srv1 iscsitadm create initiator -n iqn.1986-03.com.sun:01:e31b08110f1 wcoekaer-srv5 Add the ACL to the targets : iscsitadm modify target -l wcoekaer-srv1 rpool/ovm1 iscsitadm modify target -l wcoekaer-srv1 rpool/ovm2 iscsitadm modify target -l wcoekaer-srv1 rpool/ovm3 iscsitadm modify target -l wcoekaer-srv1 rpool/ovm4 iscsitadm modify target -l wcoekaer-srv1 rpool/ovm5 iscsitadm modify target -l wcoekaer-srv5 rpool/ovm1 iscsitadm modify target -l wcoekaer-srv5 rpool/ovm2 iscsitadm modify target -l wcoekaer-srv5 rpool/ovm3 iscsitadm modify target -l wcoekaer-srv5 rpool/ovm4 iscsitadm modify target -l wcoekaer-srv5 rpool/ovm5 (2) the Oracle VM side On each server just do 2 simple things : # iscsiadm -m discovery -t sendtargets -p ca-vdi1 where ca-vdi1 is my solaris server name # service iscsi restart When I do cat /proc/partitions on my servers I will see the devices show up # cat /proc/partitions major minor #blocks name 8 0 160836480 sda 8 1 104391 sda1 8 2 3148740 sda2 8 3 1052257 sda3 253 0 6377804 dm-0 253 1 6377804 dm-1 253 2 6377804 dm-2 8 16 52428800 sdb 8 32 52428800 sdc 8 48 52428800 sdd 8 80 52428800 sdf 8 64 52428800 sde These 5 new devices sd[b..f] are shared storage for Oracle VM and can be used to pass through to the VM's as phy: devices or put ocfs2 on it and use as shared filesystem storage for dom0 repositories. I am setting up an 11gR2 rac template (the cool stuff Saar did) so I am using my devices to create a 2 node RAC cluster with phy: devices.

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• Perm SSIS Developer Urgently Required

  - by blakmk

    Job Role To provide dedicated data services support to the company, by designing, creating, maintaining and enhancing database objects, ensuring data quality, consistency and integrity. Migrating data from various sources to central SQL 2008 data warehouse will be the primary function. Migration of data from bespoke legacy database’s to SQL 2008 data warehouse. Understand key business requirements, Liaising with various aspects of the company. Create advanced transformations of data, with focus on data cleansing, redundant data and duplication. Creating complex business rules regarding data services, migration, Integrity and support (Best Practices). Experience ·         Minimum 3 year SSIS experience, in a project or BI Development role and involvement in at least 3 full ETL project life cycles, using the following methodologies and tools o    Excellent knowledge of ETL concepts including data migration & integrity, focusing on SSIS. o    Extensive experience with SQL 2005 products, SQL 2008 desirable. o    Working knowledge of SSRS and its integration with other BI products. o    Extensive knowledge of T-SQL, stored procedures, triggers (Table/Database), views, functions in particular coding and querying. o    Data cleansing and harmonisation. o    Understanding and knowledge of indexes, statistics and table structure. o    SQL Agent – Scheduling jobs, optimisation, multiple jobs, DTS. o    Troubleshoot, diagnose and tune database and physical server performance. o    Knowledge and understanding of locking, blocks, table and index design and SQL configuration. ·         Demonstrable ability to understand and analyse business processes. ·         Experience in creating business rules on best practices for data services. ·         Experience in working with, supporting and troubleshooting MS SQL servers running enterprise applications ·         Proven ability to work well within a team and liaise with other technical support staff such as networking administrators, system administrators and support engineers. ·         Ability to create formal documentation, work procedures, and service level agreements. ·         Ability to communicate technical issues at all levels including to a non technical audience. ·         Good working knowledge of MS Word, Excel, PowerPoint, Visio and Project.   Location Based in Crawley with possibility of some remote working Contact me for more info: http://sqlblogcasts.com/blogs/blakmk/contact.aspx      

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