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• Find Date From Non Contiguous Ranges

  - by AGoodDisplayName

  I am looking to find an best way to find a date from date ranges that may or may not be contiguous (I am trying to avoid a cursor, or a heavy function if possible). Lets say I have hotel guests that come and go (check in, check out). I want to find the date that a certain guest stayed their 45th night with us. The database we use records the data as so: Create Table #GuestLog( ClientId int, StartDate DateTime, EndDate DateTime) Here is some data Insert Into #GuestLog Values(1, '01/01/2010', '01/10/2010') Insert Into #GuestLog Values(1, '01/16/2010', '01/29/2010') Insert Into #GuestLog Values(1, '02/13/2010', '02/26/2010') Insert Into #GuestLog Values(1, '04/05/2010', '06/01/2010') Insert Into #GuestLog Values(1, '07/01/2010', '07/21/2010') So far I can only think of solutions that involve functions with temp tables and crazy stuff like that, I feel like I'm over thinking it. Thanks ahead of time.

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• using PIVOT to sql server.

  - by NoviceToDotNet

  This is the abstract idea which i want to do by my first select of first line, i am presenting here, but i am unable to do that correct. here category[0], category[2]..etc representing the category columns values...i know this kind of syntax not work, but i want to do something like this. SELECT category[0], category[1], category[2], category[3], category[4], category[5] FROM( select Row_number() OVER(ORDER BY (SELECT 1)) AS 'Serial Number', EP.FirstName,Ep.LastName, Ep.SignUpID, [dbo].[GetBookingRoleName](ES.UserId,EP.BookingRole) as RoleName, (select top 1 convert(varchar(10),eventDate,103)from [3rdi_EventDates] where EventId=@ItemId) as EventDate, (CASE [dbo].[GetBookingRoleName](ES.UserId,EP.BookingRole) WHEN 'Employee - Marketing' THEN 'DC' WHEN 'Employee - Accounting' THEN 'DC' WHEN 'Coaches' THEN 'DC' WHEN 'Student Client' THEN 'ST' WHEN 'Guest Doctor' THEN 'GDC' ---....more categories here, i just removed a few END) as Category from [3rdi_EventParticipants] as EP inner join [3rdi_EventSignup] as ES on EP.SignUpId = ES.SignUpId WHERE EP.EventId = @ItemId AND EP.PlaceStatus IN (0,3,4,8) and userid in( select distinct userid from userroles where roleid not in(19,20,21,22) and roleid not in(1,2, 25, 44)) (My Below Query) PIVOT(sum(First_Name+Last_Name)) FOR Category (category[0], category[1], category[2], category[3], category[4], category[5]) Group by (SignUpID)

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• Python win32api not moving mouse cursor in VirtualBox

  - by wes

  I'm trying to use this Python code: import math for i in xrange(500): x = 500 + math.sin(math.pi * i / 100) * 500 y = 500 + math.cos(i) * 100 x, y = int(x), int(y) win32api.SetCursorPos((x, y)) time.sleep(.01) taken from here to move the mouse cursor in an XP VirtualBox. The mouse icon will flicker to the appropriate graphic (when it hits the edge of a window it turns into the <- resize image, for instance), but it doesn't actually move the visible cursor. I can move the mouse around while the code is running. Same result using the ctypes example in the above link. It works fine in the Win7 host. I have Guest Additions installed, if that matters.

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• How prevent anyone from stealing my shared_ptr?

  - by Kyle

  So, I use boost::shared_ptr for all the various reference-counting benefits it provides -- reference counting for starters, obviously, but also the ability to copy, assign, and therefore store in STL Containers. The problem is, if I pass it to just one "malicious" function or object, the object can save the ptr and then I'll never be able to de-allocate it without the foreign function or object nicely relinquishing its ownership. Ultimately, I try to keep object ownership explicit. I accomplish this by having the owner keep the only shared_ptr to the object, and "guest" objects only store weak_ptrs to the object. I really don't want the "shared" part of shared_ptr, but I'm required to use shared_ptr in order to make weak_ptrs. I want to use scoped_ptr, but it's extremely limited since you can't copy it. You can't store it in a container, you can't lend out weak_ptrs from it, and you can't transfer ownership to a new manager. What's the solution?

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• Copy file from server share to local folder with Applescript

  - by user345150

  Hello. I have a folder on a server which is shared with guest access enabled. I want to be able to copy a file from that folder to a local machine with Applescript. So far I have: property source : "server:sharedfolder:file.ext" property destination : "Macintosh HD:Users:User:Documents:Folder" tell application "Finder" copy file "source" to folder "destination" end tell Which I think should work. But I get the error :Can't set folder source to destination number 10006. Any ideas? Thanks.

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• How to float span properly

  - by brianr1

  I am developing this site http://indigonightlife.com/ The second section down is This Weeks Events. To the right of that heading is an image of the 5 little blue lines. The problem Im having is I cant get it to float to the right side of the container. As it is now, its in the middle of the container. Ive tried all kinds of combos of floats, clearfixes, and such but I cant get it to stay to the right. The section below titled Resident and Guest DJs has the same image but its floated fine. Not sure what the difference is. Any help would be appreciated. Thanks.

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• Display username to logged in user only?

  - by RodeoRamsey

  I have a Wordpress blog set up to display comments as "Anonymous User" by hard coding it into the comments.php file. I would like to have it say the user's Username next to their comment and ONLY display that Username to THEM. In other words, if they're a guest, they'll see "Anonymous User" and if they're a registered/logged in DIFFERENT user, they'll still see "Anonymous User", but if it's THEIR comment it'll say "Your Comment" or their own username. Any clue on a snippet of code? Here's what I have so far: Anonymous User: <div class="post-txt" id="<?php comment_ID() ?>"><?php comment_text() ?></div> Thanks!

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• Output custom messages based on row value

  - by decimal

  I've made a simple guestbook mysql/php page. An entry is displayed if the approve column has a value of 1. For the adminstrator, I want to display either "message approved" or "not approved". Here's my code: while ($row = mysql_fetch_array ($r)) { print "<p>Guest:" .$row['name']. "</p> <p>Date:" .$row['date']. "</p> <p>Comment:". $row['comment']. "</p>"; if ($row['approve'] = '1') { print '<p>YES, the message has been approved</p>'; } else { print '<p>NO, it hasn\'t been approved</p>'; } Whatever value the if statement checks approve is equal to, all approve values are output as that value.

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• Application Role and access second database

  - by lszk

  I have written a script to create an audit trails to my database in a second one db. So far I had no problems during tests on my dev machine from SQL Server Management Studio. Problems started to occurs when I first tried to test my triggers from my application by modyfing data in it. Using profiler I found out, that my audit trails db is not visible in sys.databases, so here lies the problem. The application using an Application Role, so as I found on MSDN, that's why I can't get access to other db on the server. I'm not a DBA. I have no experience with properly settings the security stuff, so please guide me, how can I set the setting for guest account (according to MSDN) to get access to this db? I need to have a record for this database in sys.databases and I need to be able to insert data in this database in all tables. No select, update or delete I need.

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• Hide 'Would you like to remember password' iFrame

  - by nsilva

  Basically I have a website called http://yellow-taxis.uk/ which features an online booking system that is placed on the web site within an iFrame. On the online booking, it automatically logs the user in as a 'Guest' for credit card payments. When the site loads it comes up with a window asking the viewer if they 'would like to remember the password'. I was wondering if there was anyway possible to not display this window as it would be a much simpler option than changing a lot of the code within the online booking. Just to add, the iFrame is hosted on the same server as the web site (not sure if this makes a difference) Any help would be much appreciated.

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• Unable to ssh out anywhere - ssh_exchange_identification

  - by Chowlett

  I have a setup where I'm running Ubuntu 11.10 as a VirtualBox guest under a Windows 7 host, behind a restrictive corporate firewall. I have set up NAT from the host port 22 to Ubuntu's port 22; IT inform me that they have opened port 22 outbound for the host machine's IP address. I have run ssh-keygen -t rsa, and am trying to test the setup by connecting to github and another known ssh server. In both cases the connect is refused with ssh_exchange_identification: Connection closed by remote host. Full -vvv log is below. Is this possibly still due to the corporate firewall? If so, what else might I need to request from them? Any other ideas what might be wrong and how to fix it? ~$ ssh -Tvvv [email protected] OpenSSH_5.8p1 Debian-7ubuntu1, OpenSSL 1.0.0e 6 Sep 2011 debug1: Reading configuration data /etc/ssh/ssh_config debug1: Applying options for * debug2: ssh_connect: needpriv 0 debug1: Connecting to github.com [207.97.227.239] port 22. debug1: Connection established. debug3: Incorrect RSA1 identifier debug3: Could not load "/home/chris/.ssh/id_rsa" as a RSA1 public key debug2: key_type_from_name: unknown key type '-----BEGIN' debug3: key_read: missing keytype debug2: key_type_from_name: unknown key type 'Proc-Type:' debug3: key_read: missing keytype debug2: key_type_from_name: unknown key type 'DEK-Info:' debug3: key_read: missing keytype debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug3: key_read: missing whitespace debug2: key_type_from_name: unknown key type '-----END' debug3: key_read: missing keytype debug1: identity file /home/chris/.ssh/id_rsa type 1 debug1: Checking blacklist file /usr/share/ssh/blacklist.RSA-2048 debug1: Checking blacklist file /etc/ssh/blacklist.RSA-2048 debug1: identity file /home/chris/.ssh/id_rsa-cert type -1 debug1: identity file /home/chris/.ssh/id_dsa type -1 debug1: identity file /home/chris/.ssh/id_dsa-cert type -1 debug1: identity file /home/chris/.ssh/id_ecdsa type -1 debug1: identity file /home/chris/.ssh/id_ecdsa-cert type -1 ssh_exchange_identification: Connection closed by remote host Edit: Requested diagnostics: ~$ ls -la ~/.ssh total 16 drwx------ 2 chris chris 4096 2012-03-30 13:12 . drwxr-xr-x 29 chris chris 4096 2012-03-30 13:25 .. -rw------- 1 chris chris 1766 2012-03-30 13:12 id_rsa -rw-r--r-- 1 chris chris 409 2012-03-30 13:12 id_rsa.pub

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• Lost all privileges since upgrading to 13.10

  - by Chris Poole

  Since upgrading to 13.10, I no longer have the 'privileges' to do the following things: Mount USB/CDROM drives Run software centre or software updater Press the GUI shut down or restart buttons Unlock my account in the 'settings - user accounts' section (padlock is greyed out) Also, when logging on as a guest user I get error messages relating to Compiz crashing with SIGSEGV and it hangs on a blank wallpaper screen. However, I still am able to use sudo in the terminal. Output of 'groups' is jenchris adm dialout cdrom sudo audio video plugdev lpadmin admin pulse pulse-access sambashare sudo usermod -U username doesn't have any effect Output of sudo dpkg-reconfigure -phigh -a acpid stop/waiting acpid start/running, process 30454 * Starting AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] * Reloading AppArmor profiles Skipping profile in /etc/apparmor.d/disable: usr.bin.firefox Skipping profile in /etc/apparmor.d/disable: usr.sbin.rsyslogd [ OK ] apport stop/waiting apport start/running gpg: key 437D05B5: "Ubuntu Archive Automatic Signing Key <[email protected]>" not changed gpg: key FBB75451: "Ubuntu CD Image Automatic Signing Key <[email protected]>" not changed gpg: key C0B21F32: "Ubuntu Archive Automatic Signing Key (2012) <[email protected]>" not changed gpg: key EFE21092: "Ubuntu CD Image Automatic Signing Key (2012) <[email protected]>" not changed gpg: Total number processed: 4 gpg: unchanged: 4 atd stop/waiting atd start/running, process 1388 avahi-daemon stop/waiting avahi-daemon start/running, process 1521 Rebuilding /usr/share/applications/bamf-2.index... update-alternatives: using /usr/share/man/man7/bash-builtins.7.gz to provide /usr/share/man/man7/builtins.7.gz (builtins.7.gz) in auto mode update-binfmts: warning: current package is openjdk-7, but binary format already installed by openjdk-6 binfmt-support stop/waiting bluetooth stop/waiting bluetooth start/running, process 4255 update-initramfs: deferring update (trigger activated) /var/lib/dpkg/info/compiz.config: 1: /var/lib/dpkg/info/compiz.config: [general]: not found /var/lib/dpkg/info/compiz.config: 2: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 3: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 5: /var/lib/dpkg/info/compiz.config: [gnome_session]: not found /var/lib/dpkg/info/compiz.config: 6: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 7: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 8: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 9: /var/lib/dpkg/info/compiz.config: profile: not found /var/lib/dpkg/info/compiz.config: 11: /var/lib/dpkg/info/compiz.config: [general_ubuntu]: not found /var/lib/dpkg/info/compiz.config: 12: /var/lib/dpkg/info/compiz.config: backend: not found /var/lib/dpkg/info/compiz.config: 13: /var/lib/dpkg/info/compiz.config: integration: not found /var/lib/dpkg/info/compiz.config: 14: /var/lib/dpkg/info/compiz.config: plugin_list_autosort: not found /var/lib/dpkg/info/compiz.config: 15: /var/lib/dpkg/info/compiz.config: profile: not found

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• The .NET Rocks! Visual Studio 2010 Road Trip

  - by Laila

  Carl Franklin and Richard Campbell, the two .NET Rocks radio show hosts, have decided to set off to 15 cities in the US, between April 19th and May 7th, in their DotNetMobile (a 30 foot RV). What for you'll ask me? Well, to drive around the US, meet up with .NET developers, and show off the latest and greatest in Visual Studio 2010 and .NET 4.0! Each evening, they stop in a city and host a three hour event in front of a 100 to 300 crowd of developers, where Carl is showing off media features in Silverlight 4 and their road trip tracking application, whilst Richard is demo-ing the web performance testing features of VS2010 using his portable server rig. But before they take to the stage, they have a special guest brought in - a rock star from the Visual Studio world - whom they interview for an hour as a .NET Rock episode. So far, they've had - amongst others - Phil Haack, a Program Manager with the ASP.NET team working on ASP.NET MVC, Dan Fernandez, an Evangelism Manager in the Developer and Platform Evangelism team at Microsoft, and Beth Massi, Senior Program Manager on the Visual Studio Community Team at Microsoft. I love the fact that the audience gets a chance to participate, ask questions and have a great laugh, as you can hear in the first episode! Along the way, the .NET Rocks guys are giving away great prizes (including .NET Reflector Pro, ANTS Memory Profiler licenses, and "40" LCD TVs!). Even more out of the ordinary, at each stop on the road trip, one lucky attendee (who entered in the Ride Along competition) gets to jump in the RV with Carl and Richard and ride along with them to the next stop on the roadtrip. How cool is that! Richard told us: "Our first winner in Mountain View was Eric Ziko. I was looking for him to announce that he had won, when he found us and gave us a bottle of scotch he had brought just to say 'thanks for the great show'. We all had a toast from the bottle the next night when he headed back home." Cheeky! There's still space to a few of these events, so if you want to attend, register now, because it's first come first serve. We're grateful to Richard and Carl for giving us the opportunity to sponsor this major .NET event! A unique .NET adventure worth following for sure. Cheers, Laila

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• Taking AIIM at Social

  - by Christie Flanagan

  Today we are pleased to have a guest post from Christian Finn (@cfinn).  Christian is Senior Director of Product Management for Oracle WebCenter and heads up the WebCenter evangelist team.Last week I had the privilege of speaking at AIIM’s new conference in San Francisco.  AIIM, for those of you not familiar with it, is a global community of information professionals and got its start with ECM and imaging long ago. With 65,000+ members, AIIM has now set about broadening its scope to focus more on the intersection between systems of record (think traditional ECM) and systems of engagement (think social solutions).  So AIIM’s conference is a natural place to be for WebCenter types like me, who have a foot in both of those worlds.AIIM used to have their name on a very large tradeshow, but have changed direction now to run a small, intimate conference.  The lineup of keynotes was terrific, including David Pogue of The New York Times, Clay Shirky, author of Here Comes Everybody, and Ted Schadler, author of Empowered among many thought-provoking and engaging speakers. (Note: Ted will soon be featured in our Social Business webcast series. Stay tuned.)John Mancini and his team at AIIM did a fabulous job running the event and the engagement from the 450 attendees was sustained over the two and a half days.  Our proudest moment was having three finalists up for AIIM awards including: San Joaquin County, CA, for a justice case management system using WebCenter Content and Oracle BPM; Medtronic and Fishbowl Solutions for their innovative iPad solutions on WebCenter Content, and the government of Louisville, Kentucky/Jefferson County for their accounts payable solution using WebCenter Content’s Image & Process Management.  The highlight of the awards night was San Joaquin winning the small organization award against some tough competition.In addition to the conversations sparked at the show, AIIM promoted the whitepapers their industry task forces have produced on the impact and opportunities created by systems of engagement and systems of record. The task forces were led by: Geoffrey Moore, the renowned high tech marketing guru and author of Crossing The Chasm; and Andrew McAfee, who coined the term and wrote the book, Enterprise 2.0. (Note: Andy will also be featured soon on the Social Business webcast series.)  These free papers make short, excellent reading and you can download them on the AIIM website: Moore highlights the changes to Enterprise IT that the social revolution will engender, and McAfee covers where and how organizations are finding value in using social techniques to foster innovation, to scale Q&A across the organization, and to connect sales and marketing for greater efficiency and effectiveness. Moore’s whitepaper is here and McAfee’s whitepapers are available here. For the benefit of those who did not get a chance to attend the AIIM conference, I’ll be posting the topics of my AIIM presentation, “Three Principles for Fixing Your Broken Organization,” here on the WebCenter blog over the rest of this week and next in a series of posts.  

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• Oracle VM Deep Dives

  - by rickramsey

  "With IT staff now tasked to deliver on-demand services, datacenter virtualization requirements have gone beyond simple consolidation and cost reduction. Simply provisioning and delivering an operating environment falls short. IT organizations must rapidly deliver services, such as infrastructure-as-a-service (IaaS), platform-as-a-service (PaaS), and software-as-a-service (SaaS). Virtualization solutions need to be application-driven and enable:" "Easier deployment and management of business critical applications" "Rapid and automated provisioning of the entire application stack inside the virtual machine" "Integrated management of the complete stack including the VM and the applications running inside the VM." Application Driven Virtualization, an Oracle white paper That was published in August of 2011. The new release of Oracle VM Server delivers significant virtual networking performance improvements, among other things. If you're not sure how virtual networks work or how to use them, these two articles by Greg King and friends might help. Looking Under the Hood at Virtual Networking by Greg King Oracle VM Server for x86 lets you create logical networks out of physical Ethernet ports, bonded ports, VLAN segments, virtual MAC addresses (VNICs), and network channels. You can then assign channels (or "roles") to each logical network so that it handles the type of traffic you want it to. Greg King explains how you go about doing this, and how Oracle VM Server for x86 implements the network infrastructure you configured. He also describes how the VM interacts with paravirtualized guest operating systems, hardware virtualized operating systems, and VLANs. Finally, he provides an example that shows you how it all looks from the VM Manager view, the logical view, and the command line view of Oracle VM Server for x86. Fundamental Concepts of VLAN Networks by Greg King and Don Smerker Oracle VM Server for x86 supports a wide range of options in network design, varying in complexity from a single network to configurations that include network bonds, VLANS, bridges, and multiple networks connecting the Oracle VM servers and guests. You can create separate networks to isolate traffic, or you can configure a single network for multiple roles. Network design depends on many factors, including the number and type of network interfaces, reliability and performance goals, the number of Oracle VM servers and guests, and the anticipated workload. The Oracle VM Manager GUI presents four different ways to create an Oracle VM network: Bonds and ports VLANs Both bond/ports and VLANS A local network This article focuses the second option, designing a complex Oracle VM network infrastructure using only VLANs, and it steps through the concepts needed to create a robust network infrastructure for your Oracle VM servers and guests. More Resources Virtual Networking for Dummies Download Oracle VM Server for x86 Find technical resources for Oracle VM Server for x86 -Rick Follow me on: Blog | Facebook | Twitter | Personal Twitter | YouTube | The Great Peruvian Novel

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• The 2010 Life Insurance Conference - Washington, DC

  - by [email protected]

  How ironic to be in Washington, DC on April 15 - TAX DAY! Fortunately, I avoided IRS offices and attended the much more enjoyable 2010 Life Insurance Conference, presented by LIMRA, LOMA SOA and ACLI. This year's conference offered a variety of tracks focused on the Life Industry including Distribution/Marketing Marketing, Administration, Actuarial/Product Development, Regulatory, Reinsurance and Strategic Management. President and CEO of the ACLI, Frank Keating, opened the event by moderating a session titled "Executive Viewpoint on new Opportunities." Guest speakers included Ted Mathas, President and CEO of NY Life, and John Walters, President and CEO of Hartford Life. Both speakers were insightful as they shared the challenges and opportunities each company faces and the key role life insurance companies play in our society and the global economy. There were several key themes that were reiterated in multiple sessions throughout the conference - the economy is on the rebound, optimism is growing, consumer spending is up and an uptick in employment is likely to follow. The threat of a double dip recession has seemed to passed. Good news for our industry, and welcomed by all in attendance. Of special interest to me, given my background, was some research shared by both The Nolan Group and Novarica in separate sessions. Both firms indicate that policy administration upgrades/replacement projects remain a top priority in 2010. Carriers continue to invest in modern technology. Modern ultra-configurable systems enable carriers to switch from a waterfall to an agile project methodology, which often entails a "culture change" within an organization. Other themes heard throughout the two-day event: Virtually all sessions focused on People, Process and Technology! Product innovation, agility and speed to market are as important as ever. Social Networks and Twitter are becoming more popular ways of communicating with both field and dispersed staff. Several sessions focused on the application, new business and underwriting process. Companies continue looking for ways to increase market agility, accelerate speed to market, address cost issues and improve service levels across the process. They recognize the need to ease the way to do business with both producers and consumers. Author and economic futurist Jeff Thredgold presented an entertaining, informative and humorous general session on Wednesday afternoon that focused on the US and global economies, financial markets and retirement outlook. Thredgold did not disappoint anyone with his message! The Thursday morning general session was keynoted by Therese Vaughan (CEO - NAIC) and Thomas Crawford (President of C2 Group). Both speakers gave a poignant view of the recent financial crisis and discussed "Putting the Pieces Back Together." Therese spoke of the recent financial turmoil and likely changes to regulations to the financial services sector. Tom's topics focused on economic recovery and the political environment in Washington, and how that impacts our industry. Next year's event will be April 11-13, 2011 in Las Vegas. Roger A.Soppe, CLU, LUTCF, is the Senior Director of Insurance Strategy, Oracle Insurance.

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• Oracle Customer Hub - Directions, Roadmap and Customer Success

  - by Mala Narasimharajan

   By Gurinder Bahl With less than a week from OOW 2012, I would like to introduce you all to the core Oracle Customer MDM Strategy sessions. Fragmentation of customer data across disparate systems prohibits companies from achieving a complete and accurate view of their customers. Oracle Customer Hub provide a comprehensive set of services, utilities and applications to create and maintain a trusted master customer system of record across the enterprise. Customer Hub centralizes customer data from disparate systems across your enterprise into a master repository. Existing systems are integrated in real-time or via batch with the Hub, allowing you to leverage legacy platform investments while capitalizing on the benefits of a single customer identity. Don’t miss out on two sessions geared towards Oracle Customer Hub:   1) Attend session CON9747 - Turn Customer Data into an Enterprise Asset with Oracle Fusion Customer Hub Applications at Oracle Open World 2012 on Monday, Oct 1st, 10:45 AM - 11:45 AM @ Moscone West – 2008. Manouj Tahiliani, Sr. Director MDM Product Management will provide insight into the vision of Oracle Fusion Customer Hub solutions, and review the roadmap. You will discover how Fusion Customer MDM can help your enterprise improve data quality, create accurate and complete customer information,  manage governance and help create great customer experiences. You will also understand how to leverage data quality capabilities and create a sophisticated customer foundation within Oracle Fusion Applications. You will also hear Danette Patterson, Group Lead, Church Pension Group talk about how Oracle Fusion Customer Hub applications provide a modern, next-generation, multi-domain foundation for managing customer information in a private cloud. 2)  Don't miss session  CON9692 - Customer MDM is key to Strategic Business Success and Customer Experience Management at Oracle Open World 2012 on Wednesday, October 3rd 2012 from 3:30-4:30pm @ Westin San Francisco Metropolitan 1. JP Hurtado, Director, Customer Systems, will provide insight on how RCCL overcame challenges of data quality, guest recognition & centralized customer view to provide consolidated customer view to multiple reservation, CRM, marketing, service, sales, data warehouse and loyalty systems. You will learn how Royal Caribbean Cruise Lines (RCCL), which has over 30 million customer and maintain multiple brands, leveraged Oracle Customer Hub (Siebel UCM) as backbone to customer data management strategy for past 5 years. Gurinder Bahl from MDM Product Management will provide an update on Oracle Customer Hub strategy, what we have achieved since last Open World and our future plans for the Oracle Customer Hub. You will learn about Customer Hub Data Quality capabilities around data analysis, cleansing, matching, address validation as well as reporting and monitoring capabilities. The MDM track at Oracle Open World covers variety of topics related to MDM. In addition to the product management team presenting product updates and roadmap, we have several Customer Panels, and Conference sessions. You can see an overview of MDM sessions here.  Looking forward to see you at Open World, the perfect opportunity to learn about cutting edge Oracle technologies. 

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• Best advice for setting up Ubuntu on my mother's computer

  - by idealmachine

  Intended use My mother had an old Compaq desktop computer running Windows 98, which she used for occasional Web browsing and playing cards. The name of her card game is Hoyle Card Games 3. Although I had to repair it several times over the last 10 years, it worked fine until it finally died at the end of last year. Hardware specifications A relative brought up a newer computer soon afterward: Operating system: Windows XP Asus K8N motherboard (with broken on-board sound; getting a sound card) Athlon 64? processor (don't remember the clock speed) 512 MB RAM Hope the graphics card works... Replacement sound card will be one of: Ensoniq ES1370 AudioPCI Diamond Monster Sound MX300 (Aureal chipset) Sound Blaster Audigy 2 SE Peripherals HP Scanjet 3400c scanner (USB connected) HP LaserJet multi-function printer (parallel port connected, and printing works with a PCL driver) Same serial mouse as old computer Question I had set up an SSH/VNC connection to allow for remotely working out problems. Or so I thought. A month later, the computer would not boot, rendering the SSH connection useless and an OS reinstall necessary. Unfortunately, I have neither the original Windows disc nor the product key. Unless I were to pay $200 for a full Windows 7 Home Premium license for my computer, I would not be able to re-install Windows XP on hers. I consider myself an advanced Linux user, having used Debian for years. So here are my questions. I have only one day to decide whether to use Ubuntu or buy Windows: A quick search leads me to believe all the hardware listed above is supposed to work with Linux, but am I mistaken? Would Ubuntu/Xubuntu suffice (specify which one if it matters), or would I be better off paying the $200 necessary for Windows XP? Is the card game likely to run on Wine? I believe the minimum system requirement is Windows 95. Failing Wine compatibility, will VirtualBox run fast enough on such a computer (Windows 98 as the guest OS)? Are there any free card games just as good? She plays mainly Bridge, Poker, and Solitaire. Is there any "Large Fonts" option for those with poor vision? The lack of it would be a big disadvantage. BONUS: Although I would probably replace the old mouse upon a move to Ubuntu, is it even possible to get a serial mouse working?

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• The Whole Enchilada — Fusion Supply Chain in the Cloud

  - by Kathryn Perry

  A guest post by Tyra Crockett, Senior Manager at Oracle No other vendor can offer everything in the cloud the way Oracle can. You can get HR from Workday and CRM from Salesforce, but you can get the whole enchilada—HCM, CRM and ERP—all from Oracle on one platform. If you’re thinking about using Oracle's Cloud Services to implement the newest Oracle Fusion Supply Chain applications, this post is for you. Point #1: The Oracle Cloud Applications Services portfolio includes ERP cloud services which are flexible and can adapt to fill your supply chain needs. For example, you might be opening a small distribution facility in California, but don’t have the time or IT resources to warrant a full scale supply chain implementation. You can use Oracle’s Cloud to implement the Oracle Fusion Supply Chain applications you need without an increase in IT staff or hardware. Then as your business grows, you can add more features and applications to your cloud.   Point #2: Whether you’re implementing a slice of the Fusion Procurement pie, or the entire ERP portfolio, you want to be up and running fast with low upfront costs and investment risks. That’s where you can trust a world-class technology organization like Oracle. Your SaaS subscription-based deployment model will take away the headaches associated with determining your software costs. You also will be able to eliminate expensive customizations and configure your deployment as you like, saving you time and money during the initial stages and upon upgrade. Point #3: Another great benefit of operating your Oracle Fusion Supply Chain in the cloud is the opportunity to standardize your processes across your entire supply chain. You can institute processes in San Francisco and be confident they will be followed in Mexico City and Hong Kong. Point #4: If data security is a concern – and it is for most of us – Oracle-managed cloud services give you the comfort of knowing that your data will always be there when you need it. You will not have to manage the IT services associated with patching and upgrade. They will be taken care of automatically. This enables you to focus on what you do best: managing your business. Point #5: Cloud services aren’t an either/or proposition. You might have very good business reasons for choosing a hybrid model -- running some applications in the cloud and others on premise. That allows you to leverage your own IT department, when and where you need to, and shift focus when necessary. I urge you to take a hard look at the Oracle Fusion Supply Chain applications running in the cloud. These solutions running alongside your existing legacy systems can solve your toughest business challenges as you move forward in the 21st century.

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• Oracle WebCenter @ OpenWorld 2012

  - by kellsey.ruppel

  This week, we want to focus on giving our blog readers a preview of Oracle WebCenter related events and activities happening at Oracle OpenWorld this year! Today's guest post comes from Jamie Rancourt, Senior Manager of Product Management for Oracle WebCenter. Are you registered to attend OpenWorld 2012 in San Francisco from September 30 – October 4?  If not, the conference details and registration information can be found at http://oracle.com/openworld!  Here’s a brief run down of the planned activities for Oracle WebCenter at this year’s event. WebCenter Sessions This year WebCenter will be featured in 36 sessions across the following tracks: Web Experience Management, Portals, Content Management and Social Network Middleware for Enterprise Applications Financial Management Oracle ADF and Fusion Application Development Applications Tools and Technology Applications Strategy Life Sciences Customer Relationship Management Oracle RightNow CX Cloud Service Siebel Applications SOA and Business Process Management Oracle Fusion Applications Oracle Commerce Retail Social Business Cloud Computing Here are a few of the sessions to wet your appetite: Oracle WebCenter Strategy: Engaging your Customers.  Empowering your Business Oracle WebCenter Sites Strategy & Vision Oracle WebCenter Content Strategy & Vision Oracle WebCenter Portal Strategy & Vision Oracle Social Network Strategy & Vision Develop a Mobile Strategy with Oracle WebCenter: Engage Customers, Employees, and Partners Oracle WebCenter’s Cloud Strategy: From Social and Platform Services to Mash-ups We also have 4 interactive customer panels planned for the event: Using Web Experience Management to Drive Online Marketing Success Land Mines, Potholes, and Dirt Roads: Navigating the Way to ECM Nirvana Becoming a Social Business: Stories from the Front Lines of Change Building Next-Generation Portals: An Interactive Customer Panel Discussion And there are many more sessions for you to attend to learn everything there is to know about Oracle WebCenter from our product experts and partners. Make sure to visit the Content Catalog for the complete session details Labs and Demos This year’s event also features 4 WebCenter hands on labs, each focusing on a different product area including Portal, Content, Sites and Social Network.  In addition to the labs, there will be 6 demos featuring Oracle WebCenter in both the Fusion Middleware and Cloud pavilions.  Make sure you stop by to see the latest demos and meet our knowledgeable product managers! And don't forget about the Oracle WebCenter Customer Appreciation Event, which is sponsored by our Partners and will take place on Tuesday, October 2nd at The Palace Hotel. Be sure to watch the blog for more information in the coming months with how to register! We look forward to seeing you at Oracle OpenWorld 2012!

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• Oracle VM Templates for EBS 12.1.3 for Exalogic Now Available

  - by Elke Phelps (Oracle Development)

  Oracle VM Templates for Oracle E-Business Suite 12.1.3 for x86 Exalogic Platform (64 bit) are now available on the Oracle Software Delivery Cloud.  The templates contain all the required elements to create an Oracle E-Business Suite R12 demonstration system on an Exalogic server. You can use these templates to quickly build an EBS 12.1.3 demonstration environment, bypassing the operating system and the software install (via the EBS Rapid Install).   The Oracle E-Business Suite Release 12.1.3 (64 bit) template for the Exalogic platform is a Oracle Virtual Server Guest template that contains a complete Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Installation.  For additional details, please refer to the following My Oracle Support Note: Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Template for Oracle Exalogic Platform (Note 1499132.1) The Oracle E-Business Suite system is installed on top of Oracle Linux Version 5 update 6. The templates have been optimized for performance, including OS kernel settings and E-Business Suite configuration settings tuned specifically for the Exalogic platform.  The configuration delivered with this template for a mid-tier running on Exalogic will support hundreds of concurrent users.  Please refer to Section 2: Performance Analysis in My Oracle Support Note 1499132.1 for additional details.   Additional Information The Oracle E-Business Suite VM templates for the Exalogic platform contain the following software versions: Operating System: Oracle Linux Version 5 Update 6 Oracle E-Business Suite 12.1.3 (Database Tier) Oracle E-Business Suite 12.1.3 (Application Tier) The following considerations were made when the Oracle E-Business Suite VM template for the Exalogic platform were designed: Templates use the hardware-virtualized architecture, supporting hardware with virtualization feature. Database Tier Template is configured to use the following configuration: 16 GB RAM 4 VCPUs 250 GB of Disk space for application installation Application Tier Template is configured to use the following configuration: 16 GB RAM 4 VCPUs 50 GB of Disk space for application installation References Oracle E-Business Suite Release 12.1.3 Database Tier and Application Tier Template for Oracle Exalogic Platform (Note 1499132.1) Related Articles Part 1: E-Business Suite 12.1.1 Templates for Oracle VM Now Available Part 2: Using Oracle VM with Oracle E-Business Suite Virtualization Kit Part 3: On Clouds and Virtualization in EBS Environments (OpenWorld 2009 Recap) Part 4: Deploying E-Business Suite on Amazon Web Services Elastic Compute Cloud Part 5: Live Migration of EBS Services Using Oracle VM Support Policies for Virtualization Technologies and Oracle E-Business Suite Virtualization and the E-Business Suite, Redux Virtualization and E-Business Suite

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• Why All The Hype Around Live Help?

  - by ruth.donohue

  I am pleased to introduce guest blogger, Damien Acheson today. Based in Cambridge, MA, Damien is the Product Marketing Manager for ATG’s Live Help products. Welcome, Damien!! BY DAMIEN ACHESON Why all the hype around live help? An eCommerce professional recently asked me: “Why all the hype around live chat and click to call?” I already have a customer service phone number that’s available to my online visitors. Why would I want to add live help? If anything, I want my website to reduce the number of calls to my contact center, not increase it!” The effect of adding live help to a website is counter-intuitive. Done right, live help doesn’t increase your call volume; it optimizes it by replacing traditional telephone calls with smarter, more productive, live voice and live chat interactions. This generates instant cost savings, and a measurable lift in sales and customer retention. A live help interaction differs from a traditional telephone call in six radical ways: Targeting. With live help you can target specific visitors at just the exact right time with a live call or live chat invitation based on hundreds of different parameters. For example, visitors who appear to hesitate before making a large purchase may receive a live help invitation, while others may not. Productivity. By reserving live voice to visitors with complex questions, and offering self-service and live chat for more simple interactions, agents with the right domain expertise can handle simultaneous queries and achieve substantial productivity gains. Routing. Live help interactions take into account visitors’ web context to intelligently route queries to the best available agent, thereby lifting first contact resolution. Context. Traditional telephone numbers force online customers to “change channels” and “start over” with a phone agent. With Live help, agents get the context of the web session and can instantly access the customer’s transaction details and account information, substantially reducing handle times. Interaction. Agents can solve a customer’s problem more effectively co-browsing and collaborating with the visitor in real-time to complete online forms and transactions. Analytics. Unlike traditional telephone numbers, live help allows you to tie Web analytics to customer satisfaction and agent performance indicators. To better understand these differences and advantages over traditional customer service, watch this demo on optimizing customer interactions with Live Help. Technorati Tags: ATG,Live Help,Commerce

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• A Complete Customer Experience Solution (3 of 3 in 'No Customer Left Behind' Series)

  - by Kathryn Perry

  A guest post by David Vap, Group Vice President, Oracle Applications Product Development In my previous post, I talked about taking three concrete steps to improve your customers' overall experiences: 1) understand your customer, 2) empower your ecosystem, and 3) adapt your business. To do these effectively and efficiently, it's important to find the right technology that can bridge the gaps across your channels, interactions, departments, and repositories. Oracle has spent the past three years and more than six billion dollars acquiring and developing some of the world's best-of-breed applications. The result is the most comprehensive customer experience (CX) portfolio offering in the World - bar none: ATG Best in Class Selling Experiences Fatwire Best in Class Marketing Experiences Inquira Best in Class Support Experiences Endecca Best in Class Search Experiences RightNow Best in Class Service Experiences Vitrue & Involver Best in Class Social Marketing Collective Intellect Best In Class Social Listening We don't expect organizations to eat the CX elephant in one bite, nor should they try to. There are key strategic initiatives within each of the four main pillars of our customer experience offering for which we deliver solutions: 1. Customer Experience for Marketing Social Listening and Engagement Social Marketing Marketing Websites Demand Generation and Lead Management Marketing and Loyalty Management 2. Customer Experience for Commerce Search, Navigation & Content Delivery Cross-Channel Commerce Targeting & Product Recommendations Social Commerce Order Management & Fulfillment Retail Store Operations 3. Customer Experience for Sales Sales Force Automation Social Selling Territory & Quota Management Revenue Forecasting Partner Relationship Management Quote to Cash Incentive Compensation 4. Customer Experience for Service Cross-Channel Customer Service Knowledge Management Social Customer Service Eligibility Management Contracts, Assets, and Entitlements Industry-Specific Solutions eBilling Oracle's customer experience portfolio is socially infused at each layer of our pillars rather than simply bolted on as a side process. This combines with the power of the Cloud to run the parts of the solution that need the access, efficiency, and agility from a managed infrastructure. You can get the compliance control from on-premise backbone infrastructure systems that run your business and don't change that often. Please take advantage of our teams of Oracle customer experience professionals and our key agency and technology partner ecosystem. They can help you develop strategic solution roadmaps that build and deliver customer experience and that are tailored to your business needs and objectives. No one has built a better customer service portfolio to manage the entire customer journey than Oracle. It is backed by CX thought leadership programs, a commitment from our executives, and a worldview that your technology decisions must be driven by your customer experiences to succeed. If you’d like to follow up on this conversation, please leave a comment or contact me at [email protected]. You can get more information on Oracle’s complete customer experience solution here.

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• Keep taking the tablets

  - by Roger Hart

  A guest editorial for the SimpleTalk newsletter. So why would Red Gate build an Ipad Game? Is it just because tablet devices are exciting and cool? Ok, maybe a little. Mostly, it was seeing that the best existing tablet and smartphone apps do simple, intuitive things, using simple intuitive interfaces to solve single problems. That's pretty close to what we call our own "intuitively simple" approach to software. Tablets and mobile could be fantastic for us, if we can identify those problems that a tablet device can solve. How do you create THE next tool for a completely new technology? We're glad we don't face that problem every day, but it's pretty exciting when we do. We figure we should learn by doing. We created "MobileFoo" (a Red Gate Company) , we picked up some shiny Apple tech, and got to grips with Objective C, and life in the App Store ecosystem. The result so far is an iPad game: Stacks and Heaps It's Rob and Marine's spin on Snakes and Ladders. Instead of snakes we have unhandled exceptions, a blue screen of death, and other hazards. We wanted something compellingly geeky on mobile, and we're pretty sure we've got it. It's trudging through App Store approval as we speak. but if you want to get an idea of what it is like to switch from .net to Objective C, take a look at Rob's post Android and iOS is quite a culture-change for Windows developers. So to give them a feel for the problems real users might have, we needed some real users - we offered our colleagues subsidised tablets. The only conditions were that they get used at work, and we get the feedback. Seeing tablets around the office is starting to give us some data points: Is typing the bottleneck? Will tablets ever cut it as text-entry devices, and could we fix it? Is mobile working held up by the pain of connecting to work LANs? How about security? Multi-tasking will let tablets do more. They're small, easy to use, almost instant to switch on, and connect by Wi Fi. There's plenty on that list to make a sysadmin twitchy. We'll find out as people spend more time working with these devices, and we'd love to hear what you think about tablet devices too. (comments are filtered, what with the spam)

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• Silverlight Cream for November 22, 2011 -- #1172

  - by Dave Campbell

  In this Issue: XAMLGeek, WindowsPhoneGeek, Nigel Sampson, Jesse Liberty, Sumit Dutta(-2-), Dave Bost, Jared Bienz, Joost van Schaik, and Michael Crump. Above the Fold: Silverlight: "10 Laps around Silverlight 5 (Part 7 of 10)" Michael Crump WP7: "Using MVVMLight, ItemsControl, Blend and behaviors to make a ‘heads up compass’" Joost van Schaik Metro/WinRT/W8: "“Badevand” for Windows 8" XAMLGeek Shoutouts: Michael Palermo's latest Desert Mountain Developers is up Michael Washington's latest Visual Studio #LightSwitch Daily is up From SilverlightCream.com:“Badevand” for Windows 8XAMLGeek posted a Metro app that shows water and air temperature and rain level for 5 beaches in Copenhagen, Denmark... no source, but good to see people posting appsGetting Started with Windows Phone RemindersWindowsPhoneGeek digs into Reminders in this WP7.1 post... the code you need, description, and a project to downloadHelp my app has been revoked!Nigel Sampson had a surprise when his latest app was revoked on his device, and then another... read what the solution wasA Dozen Windows Phone Videos… And CountingJesse Liberty posted his 12th WP7.1 video on Channel 9 - all about Reminders in MangoPart 23 - Windows Phone 7 - Detect Operator and Network InformationSumit Dutta has 2 more parts to his WP7 quest up... this part 23 is about getting mobile operator information and hot to get network capabilities using Microsoft.Phone.Net.DeviceNetworkInformationPart 24 - Windows Phone 7 - Microphone RepeaterIn part 24, Sumit Dutta uses the Microsoft.Xna.Framework Microphone class to record and play back voice.31 Days of Mango | Day #13: Marketplace Test KitDave Bost is at the helm of Jeff Blankenburg's Day 13 in his 31 day quest, discussing the Marketplace Test Kit and showing how to use it to determine if your app is ready for certification31 Days of Mango | Day #12; Beta DistributionJeff Blankenburg's Day 12 is written by guest author Jared Bienz, and shows how to submit an application for Beta testingUsing MVVMLight, ItemsControl, Blend and behaviors to make a ‘heads up compass’Joost van Schaik has a tutorial up showing how to make a WP7 Compass app using MVVMLight, Expression Blend, and then shows his thoughts on using the ItemsControl and Behaviors... code, descriptions and a project to download.... and I think I got your name right for the first time, Joost :)10 Laps around Silverlight 5 (Part 7 of 10)Michael Crump put out part 7 of his Silverlight 5 series at SilverlightShow... this is actually part 2 of OS Integration with Silverlight covering, among other things, 64-bit browser support and Power AwarenessStay in the 'Light!Twitter SilverlightNews | Twitter WynApse | WynApse.com | Tagged Posts | SilverlightCreamJoin me @ SilverlightCream | Phoenix Silverlight User GroupTechnorati Tags:Silverlight    Silverlight 3    Silverlight 4    Windows PhoneMIX10

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