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  • Cardinality Estimation Bug with Lookups in SQL Server 2008 onward

    - by Paul White
    Cost-based optimization stands or falls on the quality of cardinality estimates (expected row counts).  If the optimizer has incorrect information to start with, it is quite unlikely to produce good quality execution plans except by chance.  There are many ways we can provide good starting information to the optimizer, and even more ways for cardinality estimation to go wrong.  Good database people know this, and work hard to write optimizer-friendly queries with a schema and metadata (e.g. statistics) that reduce the chances of poor cardinality estimation producing a sub-optimal plan.  Today, I am going to look at a case where poor cardinality estimation is Microsoft’s fault, and not yours. SQL Server 2005 SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; The query plan on SQL Server 2005 is as follows (if you are using a more recent version of AdventureWorks, you will need to change the year on the date range from 2003 to 2007): There is an Index Seek on ProductID = 1, followed by a Key Lookup to find the Transaction Date for each row, and finally a Filter to restrict the results to only those rows where Transaction Date falls in the range specified.  The cardinality estimate of 45 rows at the Index Seek is exactly correct.  The table is not very large, there are up-to-date statistics associated with the index, so this is as expected. The estimate for the Key Lookup is also exactly right.  Each lookup into the Clustered Index to find the Transaction Date is guaranteed to return exactly one row.  The plan shows that the Key Lookup is expected to be executed 45 times.  The estimate for the Inner Join output is also correct – 45 rows from the seek joining to one row each time, gives 45 rows as output. The Filter estimate is also very good: the optimizer estimates 16.9951 rows will match the specified range of transaction dates.  Eleven rows are produced by this query, but that small difference is quite normal and certainly nothing to worry about here.  All good so far. SQL Server 2008 onward The same query executed against an identical copy of AdventureWorks on SQL Server 2008 produces a different execution plan: The optimizer has pushed the Filter conditions seen in the 2005 plan down to the Key Lookup.  This is a good optimization – it makes sense to filter rows out as early as possible.  Unfortunately, it has made a bit of a mess of the cardinality estimates. The post-Filter estimate of 16.9951 rows seen in the 2005 plan has moved with the predicate on Transaction Date.  Instead of estimating one row, the plan now suggests that 16.9951 rows will be produced by each clustered index lookup – clearly not right!  This misinformation also confuses SQL Sentry Plan Explorer: Plan Explorer shows 765 rows expected from the Key Lookup (it multiplies a rounded estimate of 17 rows by 45 expected executions to give 765 rows total). Workarounds One workaround is to provide a covering non-clustered index (avoiding the lookup avoids the problem of course): CREATE INDEX nc1 ON Production.TransactionHistory (ProductID) INCLUDE (TransactionDate); With the Transaction Date filter applied as a residual predicate in the same operator as the seek, the estimate is again as expected: We could also force the use of the ultimate covering index (the clustered one): SELECT th.ProductID, th.TransactionID, th.TransactionDate FROM Production.TransactionHistory AS th WITH (INDEX(1)) WHERE th.ProductID = 1 AND th.TransactionDate BETWEEN '20030901' AND '20031231'; Summary Providing a covering non-clustered index for all possible queries is not always practical, and scanning the clustered index will rarely be optimal.  Nevertheless, these are the best workarounds we have today. In the meantime, watch out for poor cardinality estimates when a predicate is applied as part of a lookup. The worst thing is that the estimate after the lookup join in the 2008+ plans is wrong.  It’s not hopelessly wrong in this particular case (45 versus 16.9951 is not the end of the world) but it easily can be much worse, and there’s not much you can do about it.  Any decisions made by the optimizer after such a lookup could be based on very wrong information – which can only be bad news. If you think this situation should be improved, please vote for this Connect item. © 2012 Paul White – All Rights Reserved twitter: @SQL_Kiwi email: [email protected]

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  • DNS query re website Status: inactive

    - by Matthew Brookes
    There is a website that I am assisting with which, when you do a DNS look up on Who.is, returns a Website Status of "inactive". I also noticed the server type is incorrectly reported. This is not a website I generally use for DNS queries so am unsure if it is reliable. Using other DNS checking services reports what Iwould expect and the site is functioning correctly. Research I have done with regard to Website Status: inactive suggests an issue with the DNS configuration? I am looking for help understanding if this is something to be concerned with and if possible how to update this value or how it gets set in the first place.

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  • First Foray&ndash;About timeout

    - by SQLMonger
    It has been quite a while since I signed up for this blog site and high time that something was posted.  I have a list of topics that I will be working through and posting.  Some I am sure will have been posted by others, but I will be sticking to the technical problems and challenges that I’ve recently faced, and the solutions that worked for me.  My motto when learning something new has always been “My kingdom for an example!”, and I plan on delivering useful examples here so others can learn from my efforts, failures and successes.   A bit of background about me… My name is Clayton Groom. I am a founding partner of a consulting firm in St. Louis Missouri, Covenant Technology Partners, LLC and focus on SQL Server Data Warehouse design, Analysis Services and Enterprise Reporting solutions.  I have been working with SQL Server since the early nineties, when it still only ran on OS/2. I love solving puzzles and technical challenges.   Enough about me… On to a real problem… SSIS Connection Time outs versus Command Time outs Last week, I was working on automating the processing for a large Analysis Services cube.  I had reworked an SSIS package and script task originally posted by Vidas Matelis that automates the process of adding new and dropping old partitions to/from an Analysis Services cube.  I had the package working great, tested, and ready for deployment.  It basically performs a query against the source system to determine if there is new data in the warehouse that will require a new partition to be added to the cube, and it checks the cube to see if there are any partitions that are present that are no longer needed in a rolling 60 month window. My client uses Tivoli for running all their production jobs, and not SQL Agent, so I had to build a command line file for Tivoli to use to run the package. Everything was going great. I had tested the command file from my development workstation using an XML configuration file to pass in server-specific parameters into the package when executed using the DTExec utility. With all the pieces ready, I updated the dtsconfig file to point to the UAT environment and started working with the Tivoli developer to test the job.  On the first run, the job failed, and from what I could see in the SSIS log, it had failed because of a timeout. Other errors in the log made me think that perhaps the connection string had not been passed into the package correctly. We bumped the Connection Manager  timeout values from 20 seconds to 120 seconds and tried again. The job still failed. After changing the command line to use the /SET option instead of the /CONFIGFILE option, we tested again, and again failure. After a number more failed attempts, and getting the Teradata DBA involved to monitor and see if we were connecting and failing or just failing to connect, we determined that the job was indeed connecting to the server and then disconnecting itself after 30 seconds.  This seemed odd, as we had the timeout values for the connection manager set to 180 seconds by then.  At this point one of the DBA’s found a post on the Teradata forum that had the clues to the puzzle: There is a separate “CommandTimeout” custom property on the Data source object that may needed to be adjusted for longer running queries.  I opened up the SSIS package, opened the data flow task that generated the partition list table and right-clicked on the data source. from the context menu, I selected “Show Advanced Editor” and found the property. Sure enough, it was set to 30 seconds. The CommandTimeout property can also be edited in the SSIS Properties sheet. In order to determine how long the timeout needed to be, I ran the query from the task in the development environment and received a response in a matter of seconds.  I then tried the same query against the production database and waited several minutes for a response. This did not seem to be a reasonable response time for the query involved, and indeed it wasn’t. The Teradata DBA’s adjusted the query governor settings for the service account I was testing with, and we were able to get the response back down under a minute.  Still, I set the CommandTimeout property to a much higher value in case the job was ever started during a time of high-demand on the production server. With this change in place, the job finally completed successfully.  The lesson learned for me was two-fold: Always compare query execution times between development and production environments, and don’t assume that production will always be faster.  With higher user demands, query governors, and a whole lot more data, the execution time of even what might seem to be simple queries can vary greatly. SSIS Connection time out settings do not affect command time outs.  Connection timeouts control how long the package will wait for a response from the server before assuming the server is not available or is not responding. Command time outs control how long a task will wait for results to start being returned before deciding that the server is not responding. Both lessons seem pretty straight forward, and I felt pretty sheepish once I finally figured out what the issue was.  To be fair though, In the 5+ years that I have been working with SSIS, I could only recall one other time where I had to set the CommandTimeout property, and that memory only resurfaced while I was penning this post.

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  • BizTalk 2009 - Service Instances: Last 100

    - by StuartBrierley
    Having previously talked about the lack of the traditional HAT in BizTalk 2009, the question then becomes how do you replicate some of the functionality that was previsouly relied on? I have already covered the Last 100 Messages Received, the Last 100 Messages Sent, and the Last 50 Suspended Messages queries so what about service instances? The BizTalk 2009 Group Hub allows you to search for suspended service instances and also running service instances, but not the two together. In BizTalk 2004 we had a query in HAT to return the last 100 service instances.  Lets create a direct replacement in the BizTalk 2009 Hatless environment. Basically we are creating a query to search for the last one hundred tracked service instances:

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  • Podcast: Dell Perot Systems Relies on Oracle In-Memory Database Cache

    - by john.brust
    Recently we spoke with Bill Binko, Technology Consultant at Dell Perot Systems, about a high volume web-based content delivery system they implemented for a client with Oracle In-Memory Database Cache. Their client needed to respond to ~1 billion hits (web requests) per day, but hadn't been able to support this load. Oracle In-Memory Database Cache allowed for multiple & complicated queries to take place without ever hitting the disk...providing sub-millisecond response time and ability to manage much higher high volumes of data. Old System: Old SQL Server Database, over 300 servers, difficult to maintain. New System: One Oracle Database 11g instance, multiple Oracle RAC nodes, backed up by Oracle Data Guard, and Oracle In-Memory Database Cache to cut query response times by 10x. Listen to the podcast.

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  • DBMS agnostic - What to name the COUNT column from a SQL Query

    - by cyberkiwi
    I have trouble naming the COUNT() column from SQL queries and will swap between various variants _Count [Count] (sql, or "count" or backticks for MySQL etc) C Cnt CountSomething (where "something" is the field being counted, or "CountAll") NoOfRows RowCount etc Has anyone come up with any name that you are happy with and always use without hesitation? This is bothering me because after joining SO just recently, my answers have shown this tendency of flip-flopping with no consistency. I need to get this sorted. Please help. (While we're at it, what do you use for SUM etc?) Note: Before you close this question, consider that this one was not: What's the best name for a non-mutating “add” method on an immutable collection?

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  • TFS vs. Star Team comparison

    - by ryanabr
    I have a sales call today in which the person that I am talking to is interested in what TFS would give them over Star Team, The first thing I believe that I can say is that TFS is cheaper! Especially if you are doing MSFT development already and your team members have MSDN subscriptions as the CALs for TFS are covered in the MSDN subscription. The other thing that I noticed about Star Team was all of the references to ‘readiness’ and ‘integration’. While that is great, that means that other tools will be needed to provide the features that are already bundled with TFS like, SharePoint integration, as well as Analysis Services and Reporting Services to provide visibility on the web with reports on project health, and team velocity. Below is a quick table that I was able to throw together to answer some high level questions: Feature TFS Star Team Work Items X X Work Item custom Queries X X Customizable Work Items X Web Portal View X X Reporting X Integration Version Control X X Build Management X Integration Integrated Test Suite X Integration Cost Free for first 5 / MSDN Sub covers others $7500 / seat

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  • Do you know that every user story should have an owner?

    - by Martin Hinshelwood
    When you are building complicated software and working with customers it is always nice for them to have some idea on who to speak to about a particular story during a sprint. In order to achieve this one of the Team takes responsibility for “looking after” a story. They will collect all of the “Done” emails and make sure that everyone follows the Done criteria identified by the team as well as answering any Product Owner queries. Figure: Bad example, The product owner is not sure who to speak to. Figure: Good example, The product owner can now see who he should speak to an developers know where to send done emails.   Technorati Tags: SSW,Scrum,SSW Rules,Rules to better Scrum with TFS

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  • PostgreSQL data diff

    - by skanatek
    Note: this question is not about syncing database schema/structure Problem In my web application I have a PostgreSQL database server (PGS) and a (separate machine) business logic server (BLS) which regularly (every minute or two) queries 'SELECT ALL' against PGS. The problem is that the 'SELECT ALL' query can easily return 50-200 MB each time. It is obvious that it would be not so good architecture-wise to transfer so much data so frequently over the web. Possible solution What I would like to do is to run some diff tool on PGS and compare the new query with the previous query (all this should be done on PGS). Once the comparison is done I would like to get a dump from PGS and transfer it to BLS. I expect that a diff-based dump would be much, much smaller than the whole 'SELECT ALL' query. Question Is there any data diff tool for PostgreSQL that can do diffs that compare PostgreSQL data between 2 tables or 2 dumps? Note: I would prefer some open-source software tool.

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  • NEW CERTIFICATION: Oracle Certified Expert, Oracle Database 11g Release 2 SQL Tuning

    - by Brandye Barrington
    Oracle Certification announces the release of the new Oracle Certified Expert, Oracle Database 11g Release 2 SQL Tuning certification. This certification is designed forDevelopers, Database Administrators and SQL developers who are proficient at tuning efficient SQL statements. This certification covers topics on core elements such as: identifying and tuning inefficient SQL statements, using automatic SQL tuning, managing optimizer statistics on database objects, implementing partitioning and analyizing queries. Beta testing for the Oracle Database 11g Release 2: SQL Tuning exam (1Z1-117) is now underway and thus is available at the greatly discounted rate of $50 USD. Visit pearsonvue.com/oracle and register for exam 1Z1-117. You can get all preparation details on the Oracle Certification website, including exam objectives, number of questions, time allotments, and pricing. QUICK LINKS: Certification Track: Oracle Certified Expert, Oracle Database 11g Release 2 SQL Tuning Certification Exam: Oracle Database 11g Release 2: SQL Tuning (1Z0-117) Certification Website: About Beta Exams Register Now: Pearson VUE

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  • What Is StreamInsight? A Primer for Non-Programmers

    - by Roman Schindlauer
    Are you trying to figure out whether StreamInsight might be something you could use, but you’re having trouble sifting through all the programming jargon that’s used to describe it? StreamInsight is, ultimately, a set of programming tools, and at some point it takes a programmer to implement a StreamInsight solution. But it really should be possible to get a handle on what StreamInsight is all about even if you’re not a programmer yourself. A new article published in the TechNet Wiki may be able to help: StreamInsight for Non-Programmers. It gives an overview of the technology, but it leaves out the C# references and relates StreamInsight to more familiar SQL databases and queries. Check it out. When you’re done there and are ready to dig a little deeper, take a look at Get Started with StreamInsight 2.1. That article should help you navigate through the StreamInsight official documentation and other resources. And, as always, you can post questions or comments here or on the TechNet Wiki. Regards, The StreamInsight Team

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  • How prevent useless content load on the page in Responsive Design

    - by Ícaro Leandro
    In Responsive Design, we hide elements in the page with @media queries and display: hide in the CSS. Ok, But in my system: Browsers that have less than width: 800px, the layout must hide some content, not only hide, but avoid them load fully. I mean, in access with desktop with more than 800px of screen, the page load fully; In mobile devices, or even in desktop with less than 800px, not load some content. I want to make the page load faster in this browsers. The system are maked in PHP and have some Javascript. Thanks...

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  • JMonkeyEngine display a spatial in a Nifty GUI interface

    - by Yanick Rochon
    I want to display a spatial (or the rendering of a spatial/scene) in my HUD interface. I'm really not sure how to go with this. I have search the documentation, but all the queries I search yields no result, and all I could find about images is that one can specify one with the setBackgroundImage method in the builder and setImage from the ImageRenderer class. The latter takes a String or a NiftyImage, but I'm not sure how to create one without loading an image file. Any help to understand this (if even possible) is appreciated. Thanks!

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  • 2010 SQLPeople Person of the Year

    - by andyleonard
    Introduction Back in 2010, I started recognizing the SQLPeople Person of the Year. It's been a tradition ever since. "But Andy, you're writing this in 2010." Yep. Good eye, Pep. The Award Goes To: Steve Jones ( Blog | @way0utwest ). I am not a DBA - I'm a database developer. I joke and say I look like the world's greatest DBA when there's no contention, the jobs are finishing successfully, queries return data quickly and accurately, and the backups succeed. But anyone looks like the world's greatest...(read more)

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  • This Week in Geek History: The Call of Cthulhu, the Columbia Shuttle Disaster, and the Birth of Facebook

    - by Jason Fitzpatrick
    This week in Geek History saw the beginning of the Cthulhu horror mythos, the Columbia space shuttle disaster, and the birth of Facebook. Also, check out our new addition “Other Notable Moments” at the end for more facts and trivia from this week in Geek History. Latest Features How-To Geek ETC How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition Stylebot Customizes Web Pages in Chrome, Now Has Downloadable Styles Blackberry, Dell, Apple, and Motorola Tablets Compared [Infographic] Encrypt Your Google Search Queries Vintage Posters Showcase the History of Tech Advertising Google Cloud Print Extension Lets You Print Doc/PDF/Txt Files from Web Sites Hack a $10 Flashlight into an Ultra-bright Premium One

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  • Did You Know? More online seminars!

    - by Kalen Delaney
    I am in Tucson again, having just recorded two more online workshops to be broadcast by SSWUG. We haven't set the dates yet, but we are thinking about offering a special package deal for the two of them. The topics really are related and I think they would work well together. They are both on aspects of Query Processing. The first was on how to interpret Query Plans and is an introduction to the topic. However, it only includes a discussion of how SQL Server actually processes your queries. For example,...(read more)

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  • Funky Behavior NoTracking Query Entities

    I’ve been using a lot of NoTracking queries to grab lists of data that I don’t need change tracked. It enhances performance and cuts down on resources. There are some nuances about these entities, however. One of the interesting behaviors of EF4’s Lazy Loading is that even if you have entities that you have queried with NoTracking on, they will still lazy load related entities. Unless you’ve read this somewhere (it’s on the ADO.NET team’s blog post which introduces...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Is it convenient to use a XML/JSON generated based system? [closed]

    - by Marcelo de Assis
    One of my clients insists that we missed a requisite for the project(a little social network, using PHP + MySql), is that all queries are made from XML / JSON static files (using AJAX) and not directly from the database. Edit: The main reason, stated by client, is a way to economize bandwith. Even the file loading, has to be using AJAX, to avoid server side processing. We will still use a database to store and insert data. These XML / JSON files will be (re) generated whenever any data is changed by CMS or users. As the project was developed without this "technique", we'll have a lot of work ahead, so I would like to avoid that. I'm asking if it's convenient to use a XML generated based system, because I think a database is already "optimized" and secure to deal with a lot of data traffic. Other issue I'm afraid of, is a chance of conflict when a user is trying to read a XML/JSON which is being just generated.

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  • Number of Weeks between 2 Dates in SQL Server and Oracle

    This post gives you queries in Oracle and SQL Server to find number of weeks between 2 given dates Microsoft SQL Server Syntax: SELECT DATEDIFF (ww, '01/01/1753', '12/31/9999'); Oracle Syntax: SELECT floor(              (to_date('12/31/9999','mm/dd/yyyy')               - to_date('01/01/1753','mm/dd/yyyy')              )              / 7) diff FROM DUAL; span.fullpost {display:none;}

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  • What does Avg Position from Google Webmaster really mean

    - by RandomBen
    I have a website I am tracking on Google's Webmaster tools. When I look at the Search queries page it shows me a graph of Impressions and clicks per day. Underneath that there is a table showing specific results. One of the columns is Avg Position. That columns seems to include paid ads. Is that correct, does the Avg Position also include the top result ads(the ads at the top of the search results)? I am asking because the company I work for has a not so common name and whenever I Google it our site is the #1 result 100% of the time. The only thing above it is 1 paid add. When I checkout Webmaster tools I notice that searching for our name returns with us at an Avg Position of 2.0. That seems like it would be only possible if paid top result ads were included in that position. Does anyone know?

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  • Building a website, want to use java

    - by Robb
    I'd like to make a simple-ish website that is essentially a small game. Key strokes are to be processed and sent to a server (already acquired and should support SQL and JSP, I believe) which then translate to a location and written to the DB. SQL queries are to be used to retrieve these locations and written to other clients connected to the website. Their page is to be updated with these locations. I have working knowledge of Java, jQuery/Ajax, SQL and JavaScript but I'm unfamiliar with JSP and how everything hooks up. I'm aware of the MVC paradigm as well. For my little game idea, would these technologies work? Am I over thinking this and can make it much easier to implement? What might be a good tutorial or example to study?

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  • Designing complex query builders in java/jpa/hibernate

    - by Ramraj Edagutti
    I need to build complex sql queries programatically, based on large filter conditions. For example, below are few sample/hypothitical filter conditions, based on which i need to fetch users Country: india States: Andhra Pradesh(AP), Gujarat(GUJ), karnataka(KTK) Districts: All districts in AP except 3 district, 5 any districts from GUJ, all district from KTK except 1 district Cities: All cities in AP, all cities except few, include only 50 specific cities from KTK Villages: similar conditions like above with varies combinations... Currently, we have a query builder, which is very complex in nature, and not easy to modify/re-factory for improvements. So, thinking of complete re-design of it. Any suggesations on how to build this kind of complex query builders programmatically using some best practices/deisgn patterns?

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  • Friday Fun: Snowmageddon

    - by Asian Angel
    Has it been a long week at work and your Friday is just not passing quickly enough? If you are in need of some stress relief today then get ready to battle evil mutant snowmen in Snowmageddon Latest Features How-To Geek ETC How to Integrate Dropbox with Pages, Keynote, and Numbers on iPad RGB? CMYK? Alpha? What Are Image Channels and What Do They Mean? How to Recover that Photo, Picture or File You Deleted Accidentally How To Colorize Black and White Vintage Photographs in Photoshop How To Get SSH Command-Line Access to Windows 7 Using Cygwin The How-To Geek Video Guide to Using Windows 7 Speech Recognition Stylebot Customizes Web Pages in Chrome, Now Has Downloadable Styles Blackberry, Dell, Apple, and Motorola Tablets Compared [Infographic] Encrypt Your Google Search Queries Vintage Posters Showcase the History of Tech Advertising Google Cloud Print Extension Lets You Print Doc/PDF/Txt Files from Web Sites Hack a $10 Flashlight into an Ultra-bright Premium One

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  • What Is StreamInsight? A Primer for Non-Programmers

    - by Roman Schindlauer
    Are you trying to figure out whether StreamInsight might be something you could use, but you’re having trouble sifting through all the programming jargon that’s used to describe it? StreamInsight is, ultimately, a set of programming tools, and at some point it takes a programmer to implement a StreamInsight solution. But it really should be possible to get a handle on what StreamInsight is all about even if you’re not a programmer yourself. A new article published in the TechNet Wiki may be able to help: StreamInsight for Non-Programmers. It gives an overview of the technology, but it leaves out the C# references and relates StreamInsight to more familiar SQL databases and queries. Check it out. When you’re done there and are ready to dig a little deeper, take a look at Get Started with StreamInsight 2.1. That article should help you navigate through the StreamInsight official documentation and other resources. And, as always, you can post questions or comments here or on the TechNet Wiki. Regards, The StreamInsight Team

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  • Real Time BI in the Real World

    - by tobin.gilman(at)oracle.com
    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";} Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif"; mso-fareast-font-family:"Times New Roman";} One of my favorite BI offerings from Oracle is a solution called Oracle Real Time Decisions.  Whenever I mention this product in customer meetings, eyes light up.  There are some fascinating examples of customers using it to up-sell, cross-sell, increase customer retention, and reduce risk in real time, with off the charts return on investment. I plan to share some of those stories in a future blog.  In this post however, I want to share some far more common real time analytics use case scenarios that are being addressed with widely deployed Oracle BI and data integration technologies Not all real time BI applications require continuous learning, predictive modeling, and data mining.  Many simply require the ability to integrate, aggregate, and access information that is current (typically within in few minutes or a few seconds).  The use cases are infinite.  A few I've seen: ·         Purchasing agents need to match demand against available inventory ·         Manufacturing planners need to monitor current parts and material against scheduled build plans ·         Airline agents need to match ticket demand against flight schedules, ·         Human resources managers need to track the status of global hiring requisitions against current headcount authorizations...you get the idea. One way of doing this is to run reports or federated queries directly against transactional systems.  That approach can be viable if you only need to access simple data sets on rare occasions.  High volume and complex queries can quickly bog down performance of mission critical transactional systems.  There is an architecturally simple way of solving the problem, and it's being applied by real companies around the world to solve real needs in real time.    Cbeyond is an Atlanta, GA based  provider of voice, data and mobile business applications delivers.  They deliver real time information to its call center agents  as they are interacting with their customers. The data they need resides in production CRM and other transactional systems, but  instead or reporting directly off the those systems, data is first moved to an operational data store (ODS).  Rather than running data intensive, time consuming, and performance degrading batch ETL routines to populate the ODS, Cbeyond uses Oracle Golden Gate software to incrementally capture and move only the changed records from log files of the transactional systems every few minutes.  There is no impact on transactional system performance, and the information needed by call center representatives is up to date.  Oracle Business Intelligence software presents the information to services reps in a rich, visual, and highly interactive format. Avea is similar to Cbeyond.  They are a telecommunications company who integrates billing and customer information in an ODS that is accessed by their call center agents in real time using Oracle Golden Gate and Oracle Business Intelligence.  They've taken it a step further by using the ODS to feed a data warehouse.  The operational data store provides the current information needed by call center agents during "in flight" customer interactions.  The data warehouse is used for more sophisticated analysis of historical data.  For maximum performance, both the ODS and data warehouse run on the Oracle Exadata Database Machine. These are practical illustrations of companies addressing real time reporting and analysis needs using established business intelligence/data warehousing methodologies and tools common to many IT departments.  If real time BI could benefit your organization, you may be already be closer than you thought to having the pieces in place to solving the problem.    Give us a shout if you are interested in learning more or if you have an interesting use or approach to real-time BI.

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