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• Gartner PCC Follow-up: Interview with Chaeny Emanavin, Usability Lead - Office of Information Develo

  - by [email protected]

  Last week at the Gartner Portals, Content and Collaboration conference in Baltimore, Chaeny and I co-presented on Oracle Enterprise 2.0 and BIA's Citizen Portal. Chaeny's presentation about the BIA solution was very well received and I wanted to do a follow-up interview with Chaeny to discuss more details about their solution and its Enterprise 2.0 features. Ajay: What were the main objectives for the BIA Citizen Portal? Chaeny: The BIA Citizen Portal is designed to provide all the services of the Bureau of Indian Affairs to the community of 564 federally recognized tribes that include over 1.9 million American Indians and Alaska Natives. The BIA provides the same breadth of services that the entire U.S. Federal Government provides in one small Bureau. So, we needed a solution that was flexible enough to handle content ranging from law enforcement to housing to education. Key objectives for external users was to use the Web as a communications channel and keep them informed on what services are available. We also wanted to build an internal web presence and community for BIA's 5000 employees to ensure that they update their content, leverage internal experts and create single sources of truth for key policy documents. Ajay: How is the project being implemented? Chaeny: We are using a phased approach. In phases 1 & 2, interim internal and external sites were built to ensure usability and functional requirements are being met. In Phases 3 & 4, we built out a modern internal and external presence using Oracle WebCenter Suite and Oracle Universal Content Management (UCM), including enabling delegated content management for our internal business units. Phase 4 was completed in January 2010. Phase 5 will add deeper Enterprise 2.0 collaboration capabilities to the solution. Ajay: Are you integrating any existing sites into the new solution? Chaeny: Yes, we have a SharePoint implementation that we are using for document management. We needed more precise functionality however. We found that SharePoint would let individual administrators of a SharePoint site actually create new sites. In a 3 months span, we had over 200 new sites created and most were not being used. So, we had an enormous sprawl problem. Our requirements mandated increased governance and more granular control over the creation of sites and flexible user access to content. In SharePoint this required custom code and was very time-intensive which was unfeasible given our tight deadlines. We are piloting Oracle WebCenter Spaces as our collaboration solution to mitigate these issues. However, we must integrate our existing SharePoint investment which we can do easily by using the SharePoint connectors available in Oracle WebCenter and UCM. Ajay: What were the key design parameters for your solution? Chaeny: We wanted everything driven by standards and policies. We created a cross-functional steering group called the Indian Affairs Web Council to codify policies that were baked into the system. Other key design areas were focused on security/governance, self-service content management, ease of use, integration with legacy applications and seamless single sign-on. We are using Dublin Core as our metadata standard. We also are using Java, APEX, and ADF as our development standards. Ajay: Why was it important to standardize on a platform? Chaeny: We initially looked at best-of-breed solutions, but we faced a lot of issues getting the different solutions to work together. Going with an integrated solution was more economical, easier to learn and faster to deliver the solution. Ajay: What type of legacy applications are you integrating into the portal? Chaeny: Initially we are starting with administrative apps such as people directory and user admin and then we will integrate HR and Financial applications among others. Ajay: Can you describe some of the E20 collaboration features you are putting into the solution? Chaeny: We are adding Enterprise 2.0 using Oracle WebCenter Spaces to deliver different collaboration tools such as wikis, blogs and discussion forums. Wikis to create rapid, ad hoc monthly roll-up reports; discussion forums to provide context-specific help; blogs to capture tacit organization knowledge from experts, identify gurus and turn tacit knowledge into explicit knowledge. Ajay: Are you doing anything specifically to spur adoption and usage? Chaeny: Yes, we did several things that I think helped us ramp quickly. First, we met our commitments for the new system launch date and also provided extra resources for a customer support "hotline" during the launch period. Prior to launch, we did exhaustive usability studies to capture user requirements around functionality, navigation and other key interaction areas. We also created extensive training programs so that the content managers in each business unit were comfortable using the content management tools and knew the best practices for usage. Finally, to launch the Enterprise 2.0 collaboration capabilities, we are working with a pilot group from the Division of Forestry and Wildland Fire Management of BIA. This group of people in the past have been willing early adopters and they have a strong business need to collaborate with many agencies both internal and external across State, County and other Federal jurisdictions. Their feedback is key to helping us launch Enterprise 2.0 successfully in our broader organization. Ajay: What were the biggest benefits to internal BIA employees and to the external community of users? Chaeny: For our employees, the new Enterprise 2.0-based solution will make it easier to find information; enhance employee productivity by embedding standard business processes into the system and create more of a community by creating connections with experts via social collaboration to ultimately provide better services more quickly. For the external American Indian and Alaska Native communities, we have a better relationship with the users and the new site has improved BIA's perception as a more responsive and customer-centric organization.

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• Management and Monitoring Tools for Windows Azure

  - by BuckWoody

  With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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• 6 Reasons Why You Can’t Move Your Cell Phone To Any Carrier You Want

  - by Chris Hoffman

  You can buy a laptop or Wi-Fi tablet and use it on Wi-Fi anywhere in the world, so why are cell phones and devices with mobile data not portable between different cellular networks in the same country? Unlike with Wi-Fi, there are many different competing cellular network standards — both around the world and within countries. Cellular carriers also like locking you to their specific network and making it difficult to move. That’s what contracts are for. Phone Locking Many phones are sold locked to a specific network. When you buy a phone from a cellular carrier, they often lock that phone to their network so you can’t take it to a competitor’s network. That’s why you’ll often need to unlock a phone before you can move it to a different cellular provider or take it to a different country and use it on a local provider instead of roaming. Cellular carriers will generally unlock your phone for you as long as you’re no longer in a contract with them. However, unlocking a cell phone you’ve paid for without your carrier’s permission is currently a crime in the USA. GSM vs. CDMA Some cellular networks use the GSM (Global System for Mobile Communications) standard, while some use CDMA (Code-division multiple access). Worldwide, most cellular networks use GSM. In the USA, both GSM and CDMA are popular. Verizon, Sprint, and other carriers that use their networks use CDMA. AT&T, T-Mobile, and other carriers that use their networks are use GSM. These are two competing standards and are not interoperable. This means you can’t simply take a phone from Verizon to T-Mobile, or from AT&T to Sprint. These carriers have incompatible phones. CDMA Restrictions CDMA is more restricted than GSM. GSM phones have SIM cards. Simply open the phone, pop out the SIM card, and pop in a new SIM card to switch carriers. (In reality, it’s more complicated thanks to phone locking and other factors here.) CDMA phones don’t have removable modules like this. All CDMA phones ship locked to a specific network and you’d have to get both your old carrier and your new carrier to cooperate to switch phones between them. In reality, many people just consider CDMA phones eternally locked to a specific carrier. Frequencies Different cellular networks throughout the USA and the rest of the world use different frequencies. These radio frequencies have to be supported by your phone’s hardware or your phone simply can’t work on a network using those frequencies. Many GSM phones support three or four bands of frequencies — 900/1800/1900 MHz, 850/1800/1900 MHz, or 850/900/1800/1900 MHz. These are sometimes called “world phones” because they allow easier roaming. This allows the manufacturer to produce a phone that will support all GSM networks in the world and allows their customers to travel with those phones. If your phone doesn’t support the appropriate frequencies, it won’t work on certain networks. LTE Bands When it comes to newer, faster LTE networks, different frequencies are still a concern. LTE frequencies are generally known as “LTE bands.” To use a smartphone on a certain LTE network, that smartphone will have to support that LTE network’s frequency. Different models of phones are often created to work on different LTE networks around the world. However, phones are generally supporting more and more LTE networks and becoming more and more interoperable over time. SIM Card Sizes The SIM cards used in GSM phones come in different sizes. Newer phones use smaller SIM cards to save space and be more compact. This isn’t a big obstacle, as the different sizes of SIM cards — full-size SIM, mini-SIM, micro-SIM, and nano-SIM are actually compatible. The only difference between them is the size of the plastic card surrounding the SIM’s chip. The actual chip is the same size between all the SIM cards. This means you can take an old SIM card and cut the plastic off until it becomes a smaller-size SIM card that fits in a modern phone. Or, you can take a smaller-size SIM card and insert it into a tray so that it becomes a larger-size SIM card that fits in an older phone. Be aware that it’s very possible to damage your SIM card and make it not work properly by cutting it to the wrong dimensions. Your cellular carrier will often be able to cut your SIM card for you or give you a new one if you want to use an old SIM card in a new phone. Hopefully they won’t overcharge you for this service, too. Be sure to check what types of networks, frequencies, and LTE bands your phone supports before trying to move it between networks. You may have to buy a new phone when moving between certain cellular carriers. Image Credit: Morgan on Flickr, 22n on Flickr

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• Nerdstock 2012: A photo review of Microsoft TechEd North America 2012

  - by The Un-T Guy

  Not only could I not fathom that I would ever be attending a tech event of the magnitude of TechEd, neither could any of my co-workers.  As the least technical person in the history of Information Technology ever, I felt as though I were walking into the belly of the beast, fearing I’d not be allowed out until I could write SSIS packages, program in Visual Basic, or at least arm wrestle a DBA.  Most of my fears were unrealized.   But I made it.  I was here.  I even got to wear the Mark of the Geek neck package with schedule, eyeglass cleaners, name badge (company name obfuscated so they don’t fire me), and a pen.  The name  badge was seemingly the key element, as every vendor in the place wanted to scan it to capture name, email address, and numbers to show their bosses back home.  It also let me eat the food and drink the coffee so that’s a fair trade.   A recurring theme throughout the presentations and vendor demos was “the Cloud” and BYOD (bring your own device).  The below was a common site throughout the week, as attendees from all over the world brought their own devices and were able to (seemingly) seamlessly connect to the Worldwide Innerwebs.  Apparently proof that Microsoft and the event organizers were practicing what they were preaching.   “Cavernous” is one way to describe the downstairs facility itself.  “Freaking cavernous” might be more accurate.  Work sessions were held in classrooms on the second and third floors but the real action was happening downstairs.  Microsoft bookstore, blogger hub (shoutout to Geekswithblogs.net), The Wall (sans Pink Floyd, sadly), couches, recharging stations…   …a game zone with pool and air hockey tables, pinball machines, foosball…   …vintage video games…           …and a even giant chess board.  Looked like this guy was opening with the Kaspersky parry.   The blend of technology and fantasy even went so far as to bring childhood favorites to life.  Assuming, of course, your childhood was pre-video games (like mine) and you were stuck with electric football and Rock ‘em Sock ‘em robots:   And, lest the “combatants” become unruly or – God forbid – afternoon snacks were late, Orange County’s finest was on the scene to keep the peace.  On a high-tech mode of transport, of course.   She wasn’t the only one to think this was a swell way to transition from one concourse to the next.  Given the level of support provided by the entire Orange County Convention Center staff, I knew they had to have some secret.   Here’s one entrance to the vendor zone/”Technical Learning Center.”  Couldn’t help but think of them as the remora attached to the Whale Shark that is Microsoft…   …or perhaps planets orbiting the sun. Microsoft is just that huge and it seemed like every vendor in the industry looks forward to partnering with the tech behemoth.   Aside from the free stuff from the vendors, probably the most popular place in the house was the dining area.  Amazing spreads every day, multiple times a day.  While no attendance numbers were available at press time, literally thousands of attendees were fed, and fed well, every day.  And lest you think my post from earlier in the week exaggerated about the backpacks…   …or that I’m exaggerating about the lunch crowds.  This represents only about between 25-30% of the lunch crowd – it was all my camera could capture at once.  No one went away hungry.   The only thing missing was a a vat of Red Bull but apparently organizers went old school, with probably 100 urns of the original energy drink – coffee – all around the venue.   Of course, following lunch and afternoon sessions, some preferred the even older school method of re-energizing.  There were rumors that Microsoft was serving graham crackers and milk in this area.  But they were only rumors.   Cannot overstate the wonderful service provided by the Orange County Convention Center staff.  Coffee, soft drinks, juice, and water were available always.  Buffet meals were delicious with a wide range of healthy options available, in addition to hundreds (at least) special meal requests supported every day.  Ever tried to keep up with an estimated 9,000 hungry and thirsty IT-ers?  These folks did.  Kudos to all of the staff and many thanks!   And while I occasionally poke fun at the Whale Shark, if nothing else this experience convinced me of one thing:  Microsoft knows how to put on a professional event.  Hundreds of informative, professionally delivered sessions, covering a wide range of topics set at varying levels of expertise (some that even I was able to follow), social activities, vendor partnerships…they brought everything you could ask for to inform, educate, and inspire an entire IT industry.   So as I depart the belly of the beast, I can both take pride in the fact that I survived the week and marvel at the brilliance surrounding me.  The IT industry – or at least the segment associated with Microsoft – is in good, professional hands.  And what won’t fit in their hands can be toted in the Microsoft provided backpacks.  Win-win.   Until New Orleans…

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• Look Inside WebLogic Server Embedded LDAP with an LDAP Explorer

  - by james.bayer

  Today a question came up on our internal WebLogic Server mailing lists about an issue deleting a Group from WebLogic Server.  The group had a special character in the name. The WLS console refused to delete the group with the message a java.net.MalformedURLException and another message saying “Errors must be corrected before proceeding.” as shown below. The group aa:bb is the one with the issue.  Click to enlarge. WebLogic Server includes an embedded LDAP server that can be used for managing users and groups for “reasonably small environments (10,000 or fewer users)”.  For organizations scaling larger or using more high-end features, I recommend looking at one of Oracle’s very popular enterprise directory services products like Oracle Internet Directory or Oracle Directory Server Enterprise Edition.  You can configure multiple authenicators in WebLogic Server so that you can use multiple directories at the same time. I am not sure WebLogic Server supports special characters in group names for the Embedded LDAP server, but in this case both the console and WLST reported the same issue deleting the group with the special character in the name.  Here’s the WLST output: wls:/hotspot_domain/serverConfig/SecurityConfiguration/hotspot_domain/Realms/myrealm/AuthenticationProviders/DefaultAuthenticator> cmo.removeGroup('aa:bb') Traceback (innermost last): File "<console>", line 1, in ? weblogic.security.providers.authentication.LDAPAtnDelegateException: [Security:090296]invalid URL ldap:///ou=people,ou=myrealm,dc=hotspot_domain??sub?(&(objectclass=person)(wlsMemberOf=cn=aa:bb,ou=groups,ou=myrealm,dc=hotspot_domain)) at weblogic.security.providers.authentication.LDAPAtnGroupMembersNameList.advance(LDAPAtnGroupMembersNameList.java:254) at weblogic.security.providers.authentication.LDAPAtnGroupMembersNameList.<init>(LDAPAtnGroupMembersNameList.java:119) at weblogic.security.providers.authentication.LDAPAtnDelegate.listGroupMembers(LDAPAtnDelegate.java:1392) at weblogic.security.providers.authentication.LDAPAtnDelegate.removeGroup(LDAPAtnDelegate.java:1989) at weblogic.security.providers.authentication.DefaultAuthenticatorImpl.removeGroup(DefaultAuthenticatorImpl.java:242) at weblogic.security.providers.authentication.DefaultAuthenticatorMBeanImpl.removeGroup(DefaultAuthenticatorMBeanImpl.java:407) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at weblogic.management.jmx.modelmbean.WLSModelMBean.invoke(WLSModelMBean.java:437) at com.sun.jmx.interceptor.DefaultMBeanServerInterceptor.invoke(DefaultMBeanServerInterceptor.java:836) at com.sun.jmx.mbeanserver.JmxMBeanServer.invoke(JmxMBeanServer.java:761) at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449) at java.security.AccessController.doPrivileged(Native Method) at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447) at weblogic.management.mbeanservers.internal.JMXContextInterceptor.invoke(JMXContextInterceptor.java:263) at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase$16.run(WLSMBeanServerInterceptorBase.java:449) at java.security.AccessController.doPrivileged(Native Method) at weblogic.management.jmx.mbeanserver.WLSMBeanServerInterceptorBase.invoke(WLSMBeanServerInterceptorBase.java:447) at weblogic.management.mbeanservers.internal.SecurityInterceptor.invoke(SecurityInterceptor.java:444) at weblogic.management.jmx.mbeanserver.WLSMBeanServer.invoke(WLSMBeanServer.java:323) at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder$11$1.run(JMXConnectorSubjectForwarder.java:663) at java.security.AccessController.doPrivileged(Native Method) at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder$11.run(JMXConnectorSubjectForwarder.java:661) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363) at weblogic.management.mbeanservers.internal.JMXConnectorSubjectForwarder.invoke(JMXConnectorSubjectForwarder.java:654) at javax.management.remote.rmi.RMIConnectionImpl.doOperation(RMIConnectionImpl.java:1427) at javax.management.remote.rmi.RMIConnectionImpl.access$200(RMIConnectionImpl.java:72) at javax.management.remote.rmi.RMIConnectionImpl$PrivilegedOperation.run(RMIConnectionImpl.java:1265) at java.security.AccessController.doPrivileged(Native Method) at javax.management.remote.rmi.RMIConnectionImpl.doPrivilegedOperation(RMIConnectionImpl.java:1367) at javax.management.remote.rmi.RMIConnectionImpl.invoke(RMIConnectionImpl.java:788) at javax.management.remote.rmi.RMIConnectionImpl_WLSkel.invoke(Unknown Source) at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:667) at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:522) at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363) at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:146) at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:518) at weblogic.rmi.internal.wls.WLSExecuteRequest.run(WLSExecuteRequest.java:118) at weblogic.work.ExecuteThread.execute(ExecuteThread.java:207) at weblogic.work.ExecuteThread.run(ExecuteThread.java:176) Caused by: java.net.MalformedURLException at netscape.ldap.LDAPUrl.readNextConstruct(LDAPUrl.java:651) at netscape.ldap.LDAPUrl.parseUrl(LDAPUrl.java:277) at netscape.ldap.LDAPUrl.<init>(LDAPUrl.java:114) at weblogic.security.providers.authentication.LDAPAtnGroupMembersNameList.advance(LDAPAtnGroupMembersNameList.java:224) ... 41 more It’s fairly clear that in order to work that the : character needs to be URL encoded to %3A or similar.  But all is not lost, there is another way.  You can configure an LDAP Explorer like JXplorer to WebLogic Server Embedded LDAP and browse/edit the entries. Follow the instructions here, being sure to change the authentication credentials to the Embedded LDAP server to some value you know, as by default they are some unknown value.  You’ll need to reboot the WebLogic Server Admin Server after making this change. Now configure JXplorer to connect as described in the documentation.  I’ve circled the important inputs.  In this example, my domain name is “hotspot_domain” which listens on the localhost listen address and port 7001.  The cn=Admin user name is a constant identifier for the Administrator of the embedded LDAP and that does not change, but you need to know what it is so you can enter it into the tool you use. Once you connect successfully, you can explore the entries and in this case delete the group that is no longer desired.

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• Add Your Gmail Account to Outlook 2010 using POP

  - by Matthew Guay

  Are you excited about the latest version of Outlook, and want to get it setup with your Gmail accounts?  Here’s how you can easily add your Gmail account using POP to Outlook 2010. Getting Started Log into your Gmail account an go to your settings page. Under the Forwarding and POP/IMAP tab make sure POP is enabled.  You can choose to enable POP access for all new mail that arrives from now on, or for all mail in your Gmail account.  On the second option, we suggest you chose keep Gmail’s copy in the Inbox so you can still access your emails on the Gmail server.   Add Your Account to Outlook 2010 If you haven’t run Outlook 2010 yet, click Next to start setup and add your email account. Select Yes to add an email account to Outlook.  Now you’re ready to start entering your settings to access your email. Or, if you’ve already been using Outlook and want to add a new POP account, click File and then select Add Account under Account Information.   Outlook 2010 can often automatically find and configure your account with just your email address and password, so enter these and click Next to let Outlook try to set it up automatically. Outlook will now scan for the settings for your email account. If Outlook was able to find settings and configure your account automatically, you’ll see this success screen.  Depending on your setup, Gmail is automatically setup, but sometimes it fails to find the settings.  If this is the case, we’ll go back and manually configure it. Manually Configure Outlook for Gmail Back at the account setup screen, select Manually configure server settings or additional server types and click Next. Select Internet E-mail and then click Next. Enter your username, email address, and log in information. Under Server information enter in the following: Account Type: POP3 Incoming mail server: pop.gmail.com Outgoing mail server: smtp.gmail.com Make sure to check Remember password so you don’t have to enter it every time. After that data is entered in, click on the More Settings button. Select the Outgoing Server tab, and check My outgoing server (SMTP) requires authentication.  Verify Use same settings as my incoming mail server is marked as well. Next select the Advanced tab and enter the following information: Incoming Server (POP3): 995 Outgoing server (SMTP): 587 Check This server requires an encrypted connection (SSL) Set Use the following type of encrypted connection to TLS You also might want to uncheck the box to Remove messages from the server after a number of days.  This way your messages will still be accessible from Gmail online. Click OK to close the window, and then click Next to finish setting up the account.  Outlook will test your account settings to make sure everything will work; click Close when this is finished. Provided everything was entered in correctly, you’ll be greeted with a successful setup message…click Finish.   Gmail will be all ready to sync with Outlook 2010.  Enjoy your Gmail account in Outlook, complete with fast indexed searching, conversation view, and more! Conclusion Adding Gmail using the POP setting to Outlook 2010 is usually easy and only takes a few steps.  Even if you have to enter your settings manually, it is still a fairly simple process. You can add multiple email accounts using POP3 if you wish, and if you’d like to sync IMAP accounts, check out our tutorial on setting up Gmail using IMAP in Outlook 2010. Similar Articles Productive Geek Tips Add Your Gmail To Windows Live MailAdd Your Gmail Account to Outlook 2007Use Gmail IMAP in Microsoft Outlook 2007Figure out which Online accounts are selling your email to spammersAdd Your Gmail Account to Outlook 2010 Using IMAP TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation" Enable or Disable the Task Manager Using TaskMgrED Explorer++ is a Worthy Windows Explorer Alternative Error Goblin Explains Windows Error Codes Twelve must-have Google Chrome plugins

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• Clean Up the New Ubuntu Grub2 Boot Menu

  - by Trevor Bekolay

  Ubuntu adopted the new version of the Grub boot manager in version 9.10, getting rid of the old problematic menu.lst. Today we look at how to change the boot menu options in Grub2. Grub2 is a step forward in a lot of ways, and most of the annoying menu.lst issues from the past are gone. Still, if you’re not vigilant with removing old versions of the kernel, the boot list can still end up being longer than it needs to be. Note: You may have to hold the SHIFT button on your keyboard while booting up to get this menu to show. If only one operating system is installed on your computer, it may load it automatically without displaying this menu. Remove Old Kernel Entries The most common clean up task for the boot menu is to remove old kernel versions lying around on your machine. In our case we want to remove the 2.6.32-21-generic boot menu entries. In the past, this meant opening up /boot/grub/menu.lst…but with Grub2, if we remove the kernel package from our computer, Grub automatically removes those options. To remove old kernel versions, open up Synaptic Package Manager, found in the System > Administration menu. When it opens up, type the kernel version that you want to remove in the Quick search text field. The first few numbers should suffice. For each of the entries associated with the old kernel (e.g. linux-headers-2.6.32-21 and linux-image-2.6.32-21-generic), right-click and choose Mark for Complete Removal. Click the Apply button in the toolbar and then Apply in the summary window that pops up. Close Synaptic Package Manager. The next time you boot up your computer, the Grub menu will not contain the entries associated with the removed kernel version. Remove Any Option by Editing /etc/grub.d If you need more fine-grained control, or want to remove entries that are not kernel versions, you must change the files located in /etc/grub.d. /etc/grub.d contains files that hold the menu entries that used to be contained in /boot/grub/menu.lst. If you want to add new boot menu entries, you would create a new file in this folder, making sure to mark it as executable. If you want to remove boot menu entries, as we do, you would edit files in this folder. If we wanted to remove all of the memtest86+ entries, we could just make the 20_memtest86+ file non-executable, with the terminal command sudo chmod –x 20_memtest86+ Followed by the terminal command sudo update-grub Note that memtest86+ was not found by update-grub because it will only consider executable files. However, instead, we’re going to remove the Serial console 115200 entry for memtest86+… Open a terminal window Applications > Accessories > Terminal. In the terminal window, type in the command: sudo gedit /etc/grub.d/20_memtest86+ The menu entries are found at the bottom of this file. Comment out the menu entry for serial console 115200 by adding a “#” to the start of each line. Save and close this file. In the terminal window you opened, enter in the command sudo update-grub Note: If you don’t run update-grub, the boot menu options will not change! Now, the next time you boot up, that strange entry will be gone, and you’re left with a simple and clean boot menu. Conclusion While changing Grub2’s boot menu may seem overly complicated to legacy Grub masters, for normal users, Grub2 means that you won’t have to change the boot menu that often. Fortunately, if you do have to do it, the process is still pretty easy. For more detailed information about how to change entries in Grub2, this Ubuntu forum thread is a great resource. If you’re using an older version of Ubuntu, check out our article on how to clean up Ubuntu grub boot menu after upgrades. Similar Articles Productive Geek Tips Clean Up Ubuntu Grub Boot Menu After UpgradesReinstall Ubuntu Grub Bootloader After Windows Wipes it OutChange the GRUB Menu Timeout on UbuntuHow To Switch to Console Mode for Ubuntu VMware GuestSet Windows as Default OS when Dual Booting Ubuntu TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips VMware Workstation 7 Acronis Online Backup DVDFab 6 Revo Uninstaller Pro Daily Motivator (Firefox) FetchMp3 Can Download Videos & Convert Them to Mp3 Use Flixtime To Create Video Slideshows Creating a Password Reset Disk in Windows Bypass Waiting Time On Customer Service Calls With Lucyphone MELTUP – "The Beginning Of US Currency Crisis And Hyperinflation"

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• .NET 3.5 Installation Problems in Windows 8

  - by Rick Strahl

  Windows 8 installs with .NET 4.5. A default installation of Windows 8 doesn't seem to include .NET 3.0 or 3.5, although .NET 2.0 does seem to be available by default (presumably because Windows has app dependencies on that). I ran into some pretty nasty compatibility issues regarding .NET 3.5 which I'll describe in this post. I'll preface this by saying that depending on how you install Windows 8 you may not run into these issues. In fact, it's probably a special case, but one that might be common with developer folks reading my blog. Specifically it's the install order that screwed things up for me -  installing Visual Studio before explicitly installing .NET 3.5 from Windows Features - in particular. If you install Visual Studio 2010 I highly recommend you install .NET 3.5 from Windows features BEFORE you install Visual Studio 2010 and save yourself the trouble I went through. So when I installed Windows 8, and then looked at the Windows Features to install after the fact in the Windows Feature dialog, I thought - .NET 3.5 - who needs it. I'd be happy to not have to install .NET 3.5, but unfortunately I found out quite a while after initial installation that one of my applications/tools (DevExpress's awesome CodeRush) depends on it and won't install without it. Enabling .NET 3.5 in Windows 8 If you want to run .NET 3.5 on Windows 8, don't download an installer - those installers don't work on Windows 8, and you don't need to do this because you can use the Windows Features dialog to enable .NET 3.5: And that *should* do the trick. If you do this before you install other apps that require .NET 3.5 and install a non-SP1 one version of it, you are going to have no problems. Unfortunately for me, even after I've installed the above, when I run the CodeRush installer I still get this lovely dialog: Now I double checked to see if .NET 3.5 is installed - it is, both for 32 bit and 64 bit. I went as far as creating a small .NET Console app and running it to verify that it actually runs. And it does… So naturally I thought the CodeRush installer is a little whacky. After some back and forth Alex Skorkin on Twitter pointed me in the right direction: He asked me to look in the registry for exact info on which version of .NET 3.5 is installed here: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP where I found that .NET 3.5 SP1 was installed. This is the 64 bit key which looks all correct. However, when I looked under the 32 bit node I found: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\NET Framework Setup\NDP\v3.5 Notice that the service pack number is set to 0, rather than 1 (which it was for the 64 bit install), which is what the installer requires. So to summarize: the 64 bit version is installed with SP1, the 32 bit version is not. Uhm, Ok… thanks for that! Easy to fix, you say - just install SP1. Nope, not so easy because the standalone installer doesn't work on Windows 8. I can't get either .NET 3.5 installer or the SP 1 installer to even launch. They simply start and hang (or exit immediately) without messages. I also tried to get Windows to update .NET 3.5 by checking for Windows Updates, which should pick up on the dated version of .NET 3.5 and pull down SP1, but that's also no go. Check for Updates doesn't bring down any updates for me yet. I'm sure at some random point in the future Windows will deem it necessary to update .NET 3.5 to SP1, but at this point it's not letting me coerce it to do it explicitly. How did this happen I'm not sure exactly whether this is the cause and effect, but I suspect the story goes like this: Installed Windows 8 without support for .NET 3.5 Installed Visual Studio 2010 which installs .NET 3.5 (no SP) I now had .NET 3.5 installed but without SP1. I then: Tried to install CodeRush - Error: .NET 3.5 SP1 required Enabled .NET 3.5 in Windows Features I figured enabling the .NET 3.5 Windows Features would do the trick. But still no go. Now I suspect Visual Studio installed the 32 bit version of .NET 3.5 on my machine and Windows Features detected the previous install and didn't reinstall it. This left the 32 bit install at least with no SP1 installed. How to Fix it My final solution was to completely uninstall .NET 3.5 *and* to reboot: Go to Windows Features Uncheck the .NET Framework 3.5 Restart Windows Go to Windows Features Check .NET Framework 3.5 and voila, I now have a proper installation of .NET 3.5. I tried this before but without the reboot step in between which did not work. Make sure you reboot between uninstalling and reinstalling .NET 3.5! More Problems The above fixed me right up, but in looking for a solution it seems that a lot of people are also having problems with .NET 3.5 installing properly from the Windows Features dialog. The problem there is that the feature wasn't properly loading from the installer disks or not downloading the proper components for updates. It turns out you can explicitly install Windows features using the DISM tool in Windows.dism.exe /online /enable-feature /featurename:NetFX3 /Source:f:\sources\sxs You can try this without the /Source flag first - which uses the hidden Windows installer files if you kept those. Otherwise insert the DVD or ISO and point at the path \sources\sxs path where the installer lives. This also gives you a little more information if something does go wrong.© Rick Strahl, West Wind Technologies, 2005-2012Posted in Windows  .NET   Tweet !function(d,s,id){var js,fjs=d.getElementsByTagName(s)[0];if(!d.getElementById(id)){js=d.createElement(s);js.id=id;js.src="//platform.twitter.com/widgets.js";fjs.parentNode.insertBefore(js,fjs);}}(document,"script","twitter-wjs"); (function() { var po = document.createElement('script'); po.type = 'text/javascript'; po.async = true; po.src = 'https://apis.google.com/js/plusone.js'; var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(po, s); })();

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• The Winds of Change are a Blowin&rsquo;

  - by Ajarn Mark Caldwell

  For six years I have been an avid and outspoken fan and paying customer of SourceGear products…from Vault to Dragnet to Fortress and on to Vault Professional, but that is all changing now.  Not the fan part, but the paying customer part.  I’m still a huge fan.  I think that SourceGear does a great job with their product and support has been fantastic when needed (which is not very often).  I think that Eric Sink has done a fine job building a quality company and products, and I appreciate his contributions to the tech community through this blogging and books.  I still think their products are high quality and do a fantastic job of what they do.  But there’s the rub…what they do is no longer enough for me. As I have rebuilt our development team over the last couple of years, and we have begun to investigate Scrum and Kanban, I realize that I need more visibility into the progress of the team.  I need better project management tools, and this is where Vault Professional lags behind several other tools.  Granted, in the latest release (Vault 6.0) they added a nice time tracking feature, but I want more.  (Note, I did contact SourceGear about my quest for more, but apparently, the rest of their customer base has not been clamoring for this and so they have not built it.  Granted, I wasn’t clamoring for it either until just recently, but unfortunately for SourceGear, I want it now and don’t want to wait for them to build it into their system.) Ironically, it was SourceGear themselves who started to turn me on to the possibilities of other tools.  They built a limited integration with Axosoft OnTime which I read about several times on their support site (I used to regularly read and occasionally comment on their Support Forum).  I decided to check out OnTime and was very impressed with the tool for work item tracking and project management (not to mention their great Scrum Master in 10 Minutes video).  I fell in love with the capabilities of OnTime.  Unfortunately, the integration with Vault for source control management was, as I mentioned, limited.  I could have forfeited the integration between work items and source code, but there is too much benefit to linking check-ins to work items for me to give that up.  So then I did what was previously unthinkable for me, I considered switching not just the work tracking tool, but also the source code management tool.  This was really stepping outside my comfort zone because source code is Gold, and not to be trifled with.  When you find a good weapon to protect your gold, stick with it. I looked at Git and Tortoise SVN, but the integration methods for those was pretty rough compared to what I was used to.  The recommended tool from Axosoft’s point of view appeared to be RocketSVN, but I really wasn’t sure I wanted to go the “flavor of Subversion” route.  Then I started thinking about that other tool I liked back when I first chose to go with Vault, but couldn’t afford:  Team Foundation Server.  And what do you know…Microsoft has not only radically improved it over that version from back in 2006, but they also came to their senses about how it should be licensed, and it is much more affordable now.  So I started looking into the latest capabilities in the 2012 version, and I fell in love all over again. I really went deep on checking out the tools.  I watched numerous webcasts from Microsoft partners, went to a beta preview on Microsoft’s campus, and watched a lot of Channel 9 videos on the new ALM features (oooh…shiny).  Frankly, I was very impressed with the capabilities of the newest version, and figured this was probably our direction.  As an interesting twist of fate, one of my employees crossed paths with an ALM Consultant from Northwest Cadence, a local Microsoft Partner, and one of the companies that produced several of the webcasts that I had been watching.  So I gave Bryon a call and started grilling him to see if he really knew anything or was just another guy who couldn’t find a job so he called himself a consultant.  It turns out Bryon actually knows a lot, especially in an area that was becoming a frustration point for us: Branching strategies and automated builds (that’s probably a whole separate blog entry).  As we talked, Bryon suggested we look into doing a DTDPS (Developer Tools Deployment Planning Services) session with his company.  This is a service that can be paid for by Microsoft Enterprise Agreement planning services credits or SA training benefits, and, again, coincidentally, we had several that were just about to expire, so I put them to good use. The DTDPS sessions were great; and Bryon, Rick, and the rest of the folks at Northwest Cadence have been a pleasure to work with.  We have just purchased a new server for our TFS rollout and are planning the steps and options right now.  This is still a big project ahead of us to not only install and configure TFS, but also to load all of our source code (many different systems, not just one program) and transition to the new way of life with TFS, but I am convinced that it is the right move for my team at this point in time.  We need the new capabilities that are in alignment with Scrum and Kanban methodologies in order to more efficiently manage all the different projects that we have going on at one time. I would still wholeheartedly endorse SourceGear’s products and Axosoft’s OnTime for those whose needs are met by those tools, but for me and my team, I think that TFS is the right fit, and I am looking forward to the change.

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• Test-Drive ASP.NET MVC Review

  - by Ben Griswold

  A few years back I started dallying with test-driven development, but I never fully committed to the practice. This wasn’t because I didn’t believe in the value of TDD; it was more a matter of not completely understanding how to incorporate “test first” into my everyday development. Back in my web forms days, I could point fingers at the framework for my ignorance and laziness. After all, web forms weren’t exactly designed for testability so who could blame me for not embracing TDD in those conditions, right? But when I switched to ASP.NET MVC and quickly found myself fresh out of excuses and it became instantly clear that it was time to get my head around red-green-refactor once and for all or I would regretfully miss out on one of the biggest selling points the new framework had to offer. I have previously written about how I learned ASP.NET MVC. It was primarily hands on learning but I did read a couple of ASP.NET MVC books along the way. The books I read dedicated a chapter or two to TDD and they certainly addressed the benefits of TDD and how MVC was designed with testability in mind, but TDD was merely an afterthought compared to, well, teaching one how to code the model, view and controller. This approach made some sense, and I learned a bunch about MVC from those books, but when it came to TDD the books were just a teaser and an opportunity missed.  But then I got lucky – Jonathan McCracken contacted me and asked if I’d review his book, Test-Drive ASP.NET MVC, and it was just what I needed to get over the TDD hump. As the title suggests, Test-Drive ASP.NET MVC takes a different approach to learning MVC as it focuses on testing right from the very start. McCracken wastes no time and swiftly familiarizes us with the framework by building out a trivial Quote-O-Matic application and then dedicates the better part of his book to testing first – first by explaining TDD and then coding a full-featured Getting Organized application inspired by David Allen’s popular book, Getting Things Done. If you are a learn-by-example kind of coder (like me), you will instantly appreciate and enjoy McCracken’s style – its fast-moving, pragmatic and focused on only the most relevant information required to get you going with ASP.NET MVC and TDD. The book continues with the test-first theme but McCracken moves away from the sample application and incorporates other practical skills like persisting models with NHibernate, leveraging Inversion of Control with the IControllerFactory and building a RESTful web service. What I most appreciated about this section was McCracken’s use of and praise for open source libraries like Rhino Mocks, SQLite and StructureMap (to name just a few) and productivity tools like ReSharper, Web Platform Installer and ASP.NET SQL Server Setup Wizard.  McCracken’s emphasis on real world, pragmatic development was clearly demonstrated in every tool choice, straight-forward code block and developer tip. Whether one is already familiar with the tools/tips or not, McCracken’s thought process is easily understood and appreciated. The final section of the book walks the reader through security and deployment – everything from error handling and logging with ELMAH, to ASP.NET Health Monitoring, to using MSBuild with automated builds, to the deployment  of ASP.NET MVC to various web environments. These chapters, like those prior, offer enough information and explanation to simply help you get the job done.  Do I believe Test-Drive ASP.NET MVC will turn you into an expert MVC developer overnight?  Well, no.  I don’t think any book can make that claim.  If that were possible, I think book list prices would skyrocket!  That said, Test-Drive ASP.NET MVC provides a solid foundation and a unique (and dare I say necessary) approach to learning ASP.NET MVC.  Along the way McCracken shares loads of very practical software development tips and references numerous tools and libraries. The bottom line is it’s a great ASP.NET MVC primer – if you’re new to ASP.NET MVC it’s just what you need to get started.  Do I believe Test-Drive ASP.NET MVC will give you everything you need to start employing TDD in your everyday development?  Well, I used to think that learning TDD required a lot of practice and, if you’re lucky enough, the guidance of a mentor or coach.  I used to think that one couldn’t learn TDD from a book alone. Well, I’m still no pro, but I’m testing first now and Jonathan McCracken and his book, Test-Drive ASP.NET MVC, played a big part in making this happen.  If you are an MVC developer and a TDD newb, Test-Drive ASP.NET MVC is just the book for you.

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• How to configure a zone cluster on Solaris Cluster 4.0

  - by JuergenS

  This is a short overview on how to configure a zone cluster on Solaris Cluster 4.0. This is a little bit different as in Solaris Cluster 3.2/3.3 because Solaris Cluster 4.0 is only running on Solaris 11. The name of the zone cluster must be unique throughout the global Solaris Cluster and must be configured on a global Solaris Cluster. Please read all the requirements for zone cluster in Solaris Cluster Software Installation Guide for SC4.0. For Solaris Cluster 3.2/3.3 please refer to my previous blog Configuration steps to create a zone cluster in Solaris Cluster 3.2/3.3. A. Configure the zone cluster into the already running global clusterCheck if zone cluster can be created # cluster show-netprops to change number of zone clusters use # cluster set-netprops -p num_zoneclusters=12 Note: 12 zone clusters is the default, values can be customized! Create config file (zc1config) for zone cluster setup e.g: Configure zone cluster # clzc configure -f zc1config zc1 Note: If not using the config file the configuration can also be done manually # clzc configure zc1 Check zone configuration # clzc export zc1 Verify zone cluster # clzc verify zc1 Note: The following message is a notice and comes up on several clzc commands Waiting for zone verify commands to complete on all the nodes of the zone cluster "zc1"... Install the zone cluster # clzc install zc1 Note: Monitor the consoles of the global zone to see how the install proceed! (The output is different on the nodes) It's very important that all global cluster nodes have installed the same set of ha-cluster packages! Boot the zone cluster # clzc boot zc1 Login into non-global-zones of zone cluster zc1 on all nodes and finish Solaris installation. # zlogin -C zc1 Check status of zone cluster # clzc status zc1 Login into non-global-zones of zone cluster zc1 and configure the shell environment for root (for PATH: /usr/cluster/bin, for MANPATH: /usr/cluster/man) # zlogin -C zc1 If using additional name service configure /etc/nsswitch.conf of zone cluster non-global zones. hosts: cluster files netmasks: cluster files Configure /etc/inet/hosts of the zone cluster zones Enter all the logical hosts of non-global zones B. Add resource groups and resources to zone cluster Create a resource group in zone cluster # clrg create -n <zone-hostname-node1>,<zone-hostname-node2> app-rg Note1: Use command # cluster status for zone cluster resource group overview. Note2: You can also run all commands for zone cluster in global cluster by adding the option -Z to the command. e.g: # clrg create -Z zc1 -n <zone-hostname-node1>,<zone-hostname-node2> app-rg Set up the logical host resource for zone cluster In the global zone do: # clzc configure zc1 clzc:zc1 add net clzc:zc1:net set address=<zone-logicalhost-ip> clzc:zc1:net end clzc:zc1 commit clzc:zc1 exit Note: Check that logical host is in /etc/hosts file In zone cluster do: # clrslh create -g app-rg -h <zone-logicalhost> <zone-logicalhost>-rs Set up storage resource for zone cluster Register HAStoragePlus # clrt register SUNW.HAStoragePlus Example1) ZFS storage pool In the global zone do: Configure zpool eg: # zpool create <zdata> mirror cXtXdX cXtXdX and # clzc configure zc1 clzc:zc1 add dataset clzc:zc1:dataset set name=zdata clzc:zc1:dataset end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: # clrs create -g app-rg -t SUNW.HAStoragePlus -p zpools=zdata app-hasp-rs Example2) HA filesystem In the global zone do: Configure SVM diskset and SVM devices. and # clzc configure zc1 clzc:zc1 add fs clzc:zc1:fs set dir=/data clzc:zc1:fs set special=/dev/md/datads/dsk/d0 clzc:zc1:fs set raw=/dev/md/datads/rdsk/d0 clzc:zc1:fs set type=ufs clzc:zc1:fs add options [logging] clzc:zc1:fs end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: # clrs create -g app-rg -t SUNW.HAStoragePlus -p FilesystemMountPoints=/data app-hasp-rs Example3) Global filesystem as loopback file system In the global zone configure global filesystem and it to /etc/vfstab on all global nodes e.g.: /dev/md/datads/dsk/d0 /dev/md/datads/dsk/d0 /global/fs ufs 2 yes global,logging and # clzc configure zc1 clzc:zc1 add fs clzc:zc1:fs set dir=/zone/fs (zc-lofs-mountpoint) clzc:zc1:fs set special=/global/fs (globalcluster-mountpoint) clzc:zc1:fs set type=lofs clzc:zc1:fs end clzc:zc1 verify clzc:zc1 commit clzc:zc1 exit Check setup with # clzc show -v zc1 In the zone cluster do: (Create scalable rg if not already done) # clrg create -p desired_primaries=2 -p maximum_primaries=2 app-scal-rg # clrs create -g app-scal-rg -t SUNW.HAStoragePlus -p FilesystemMountPoints=/zone/fs hasp-rs More details of adding storage available in the Installation Guide for zone cluster Switch resource group and resources online in the zone cluster # clrg online -eM app-rg # clrg online -eM app-scal-rg Test: Switch of the resource group in the zone cluster # clrg switch -n zonehost2 app-rg # clrg switch -n zonehost2 app-scal-rg Add supported dataservice to zone cluster Documentation for SC4.0 is available here Example output: Appendix: To delete a zone cluster do: # clrg delete -Z zc1 -F + Note: Zone cluster uninstall can only be done if all resource groups are removed in the zone cluster. The command 'clrg delete -F +' can be used in zone cluster to delete the resource groups recursively. # clzc halt zc1 # clzc uninstall zc1 Note: If clzc command is not successful to uninstall the zone, then run 'zoneadm -z zc1 uninstall -F' on the nodes where zc1 is configured # clzc delete zc1

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• Introducing Microsoft SQL Server 2008 R2 - Business Intelligence Samples

  - by smisner

  On April 14, 2010, Microsoft Press (blog | twitter) released my latest book, co-authored with Ross Mistry (twitter), as a free ebook download - Introducing Microsoft SQL Server 2008 R2. As the title implies, this ebook is an introduction to the latest SQL Server release. Although you'll find a comprehensive review of the product's features in this book, you will not find the step-by-step details that are typical in my other books. For those readers who are interested in a more interactive learning experience, I have created two samples file for download: IntroSQLServer2008R2Samples project Sales Analysis workbook Here's a recap of the business intelligence chapters and the samples I used to generate the screen shots by chapter: Chapter 6: Scalable Data Warehousing covers a new edition of SQL Server, Parallel Data Warehouse. Understandably, Microsoft did not ship me the software and hardware to set up my own Parallel Data Warehouse environment for testing purposes and consequently you won't see any screenshots in this chapter. I received a lot of information and a lot of help from the product team during the development of this chapter to ensure its technical accuracy. Chapter 7: Master Data Services is a new component in SQL Server. After you install Master Data Services (MDS), which is a separate installation from SQL Server although it's found on the same media, you can install sample models to explore (which is what I did to create screenshots for the book). To do this, you deploying packages found at \Program Files\Microsoft SQL Server\Master Data Services\Samples\Packages. You will first need to use the Configuration Manager (in the Microsoft SQL Server 2008 R2\Master Data Services program group) to create a database and a Web application for MDS. Then when you launch the application, you'll see a Getting Started page which has a Deploy Sample Data link that you can use to deploy any of the sample packages. Chapter 8: Complex Event Processing is an introduction to another new component, StreamInsight. This topic was way too large to cover in-depth in a single chapter, so I focused on information such as architecture, development models, and an overview of the key sections of code you'll need to develop for your own applications. StreamInsight is an engine that operates on data in-flight and as such has no user interface that I could include in the book as screenshots. The November CTP version of SQL Server 2008 R2 included code samples as part of the installation, but these are not the official samples that will eventually be available in Codeplex. At the time of this writing, the samples are not yet published. Chapter 9: Reporting Services Enhancements provides an overview of all the changes to Reporting Services in SQL Server 2008 R2, and there are many! In previous posts, I shared more details than you'll find in the book about new functions (Lookup, MultiLookup, and LookupSet), properties for page numbering, and the new global variable RenderFormat. I will confess that I didn't use actual data in the book for my discussion on the Lookup functions, but I did create real reports for the blog posts and will upload those separately. For the other screenshots and examples in the book, I have created the IntroSQLServer2008R2Samples project for you to download. To preview these reports in Business Intelligence Development Studio, you must have the AdventureWorksDW2008R2 database installed, and you must download and install SQL Server 2008 R2. For the map report, you must execute the PopulationData.sql script that I included in the samples file to add a table to the AdventureWorksDW2008R2 database. The IntroSQLServer2008R2Samples project includes the following files: 01_AggregateOfAggregates.rdl to illustrate the use of embedded aggregate functions 02_RenderFormatAndPaging.rdl to illustrate the use of page break properties (Disabled, ResetPageNumber), the PageName property, and the RenderFormat global variable 03_DataSynchronization.rdl to illustrate the use of the DomainScope property 04_TextboxOrientation.rdl to illustrate the use of the WritingMode property 05_DataBar.rdl 06_Sparklines.rdl 07_Indicators.rdl 08_Map.rdl to illustrate a simple analytical map that uses color to show population counts by state PopulationData.sql to provide the data necessary for the map report Chapter 10: Self-Service Analysis with PowerPivot introduces two new components to the Microsoft BI stack, PowerPivot for Excel and PowerPivot for SharePoint, which you can learn more about at the PowerPivot site. To produce the screenshots for this chapter, I created the Sales Analysis workbook which you can download (although you must have Excel 2010 and the PowerPivot for Excel add-in installed to explore it fully). It's a rather simple workbook because space in the book did not permit a complete exploration of all the wonderful things you can do with PowerPivot. I used a tutorial that was available with the CTP version as a basis for the report so it might look familiar if you've already started learning about PowerPivot. In future posts, I'll continue exploring the new features in greater detail. If there's any special requests, please let me know! Share this post: email it! | bookmark it! | digg it! | reddit! | kick it! | live it!

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• Training on Demand Certification Packages for DBAs

  - by Antoinette O'Sullivan

  The demand for Database Administrators continues to grow.*Almost two-thirds of IT hiring managers indicate that they highly value certifications in validatingIT skills and expertise.** * Job satisfaction and DBA work growth rate: CNN Money's 2011 Best Jobs in America survey.** Survey among nearly 1,700 respondents by CompTIA, the nonprofit trade association for the IT industry, cited in Certification Magazine, Feb. 14 th., 2012. Get Certified with Training on DemandAre you an experienced Database professional eager to achieve certification?Is time your most precious resource?Then try our new Training On Demand Certification Value Package with 20% discount. These all-in-one packages give you everything you need to get certified with success: Why Training On Demand:  Expert training from Oracle’s top instructors Sophisticated streaming video recording Available for 90 days, 24 hours a day, 7 days a week White boarding and training labs for hands-on experience Start, stop, pause, jump or rewind sections of the course as needed  Oracle University instructor Q&A  A full-text search leads to the right video fragment in a matter of seconds. Watch this demo to see how it works. Additional Certification resources: Benefits of Oracle Certification Database Certification Paths Available Database Certification Exams Getting certified has never been easier!For assistance contact your local Oracle University Service Desk. Many organizations deploy both Oracle Database and MySQL side by side to serve different needs, and as a database professional you can find training courses on both topics at Oracle University! Check out the upcoming Oracle Database 11g training courses and MySQL training courses. Even if you're only managing Oracle Databases at this point of time, getting familiar with MySQL Database will broaden your career path with growing job demand. These Value Packages are also available with the following training formats: In-Class, Live Virtual Class and Self Study: MySQL Database Administration Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand MySQL Database Administrator Certification Value Package View Package View Package View Package View Package MySQL Developer Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand       MySQL Developer Certification Value Package View Package View Package     Oracle Database 10g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 10g Administrator Certified Associate Certification Value Package View Package View Package View Package   Oracle Database 10g Administrator Certified Professional Certification Value Package View Package View Package View Package   Oracle Database 11g Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database 11g Administrator Certified Associate Certification Value Package View Package View Package View Package View Package Oracle Database 11g Administrator Certified Professional Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database Admin 1       View Package Oracle Database 11g Administrator Certified Professional UPGRADE Certification Value Package       View Package Oracle Real Application Clusters 11g and Grid Infrastructure Administraton Certified Expert Certification Value Package       View Package Exam Prep Seminar Value Package: Oracle Database Admin 2        View Package Exam Prep Seminar Value Package: Oracle RAC 11g and Grid Infrastructure Administration       View Package Exam Prep Seminar Value Package: Upgrade Oracle Certified Professional (OCP) to Oracle Database 11g       View Package SQL and PL/SQL Value Packages Your Savings plus get a FREE Retake  save 5% save 20% save 20% save 20%   In Class Edition Live Virtual Class Edition Self-Study Edition Training On Demand Oracle Database Sql Expert Certification Value Package View Package View Package View Package View Package Exam Prep Seminar Value Package: Oracle Database SQL       View Package View our Certification Value Packages Mention this code at the time of booking: E1245 Connect For a full list of MySQL Training courses and events, go to http://oracle.com/education/mysql.

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• Oracle Database 12c: Oracle Multitenant Option

  - by hamsun

  1. Why ? 2. What is it ? 3. How ? 1. Why ? The main idea of the 'grid' is to share resources, to make better use of storage, CPU and memory. If a database administrator wishes to implement this idea, he or she must consolidate many databases to one database. One of the concerns of running many applications together in one database is: ‚what will happen, if one of the applications must be restored because of a human error?‘ Tablespace point in time recovery can be used for this purpose, but there are a few prerequisites. Most importantly the tablespaces are strictly separated for each application. Another reason for creating separated databases is security: each customer has his own database. Therefore, there is often a proliferation of smaller databases. Each of them must be maintained, upgraded, each allocates virtual memory and runs background processes thereby wasting resources. Oracle 12c offers another possibility for virtualization, providing isolation at the database level: the multitenant container database holding pluggable databases. 2. What ? Pluggable databases are logical units inside a multitenant container database, which consists of one multitenant container database and up to 252 pluggable databases. The SGA is shared as are the background processes. The multitenant container database holds metadata information common for pluggable databases inside the System and the Sysaux tablespace, and there is just one Undo tablespace. The pluggable databases have smaller System and Sysaux tablespaces, containing just their 'personal' metadata. New data dictionary views will make the information available either on pdb (dba_views) or container level (cdb_views). There are local users, which are known in specific pluggable databases and common users known in all containers. Pluggable databases can be easily plugged to another multitenant container database and converted from a non-CDB. They can undergo point in time recovery. 3. How ? Creating a multitenant container database can be done using the database configuration assistant: There you find the new option: Create as Container Database. If you prefer ‚hand made‘ databases you can execute the command from a instance in nomount state: CREATE DATABASE cdb1 ENABLE PLUGGABLE DATABASE …. And of course this can also be achieved through Enterprise Manager Cloud. A freshly created multitenant container database consists of two containers: the root container as the 'rack' and a seed container, a template for future pluggable databases. There are 4 ways to create other pluggable databases: 1. Create an empty pdb from seed 2. Plug in a non-CDB 3. Move a pdb from another pdb 4. Copy a pdb from another pdb We will discuss option2: how to plug in a non_CDB into a multitenant container database. Three different methods are available : 1. Create an empty pdb and use Datapump in traditional export/import mode or with Transportable Tablespace or Database mode. This method is suitable for pre 12c databases. 2. Create an empty pdb and use GoldenGate replication. When the pdb catches up with the non-CDB, you fail over to the pdb. 3. Databases of Version 12c or higher can be plugged in with the help of the new dbms_pdb Package. This is a demonstration for method 3: Step1: Connect to the non-CDB to be plugged in and create an xml File with description of the database. The xml file is written to $ORACLE_HOME/dbs per default and contains mainly information about the datafiles. Step 2: Check if the non-CDB is pluggable in the multitenant container database: Step 3: Create the pluggable database, connected to the Multitenant container database. With nocopy option the files will be reused, but the tempfile is created anew: A service is created and registered automatically with the listener: Step 4: Delete unnecessary metadata from PDB SYSTEM tablespace: To connect to newly created pdb, edit tnsnames.ora and add entry for new pdb. Connect to plugged-in non_CDB and clean up Data Dictionary to remove entries now maintained in multitenant container database. As all kept objects have to be recompiled it will take a few minutes. Step 5: The plugged-in database will be automatically synchronised by creating common users and roles when opened the first time in read write mode. Step 6: Verify tablespaces and users: There is only one local tablespace (users) and one local user (scott) in the plugged-in non_CDB pdb_orcl. This method of creating plugged_in non_CDB from is fast and easy for 12c databases. The method for deplugging a pluggable database from a CDB is to create a new non_CDB and use the the new full transportable feature of Datapump and drop the pluggable database. About the Author: Gerlinde has been working for Oracle University Germany as one of our Principal Instructors for over 14 years. She started with Oracle 7 and became an Oracle Certified Master for Oracle 10g and 11c. She is a specialist in Database Core Technologies, with profound knowledge in Backup & Recovery, Performance Tuning for DBAs and Application Developers, Datawarehouse Administration, Data Guard and Real Application Clusters.

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• OPN Oracle ECM 10g R3 Implementation Boot Camp - (12-14/Abr/10)

  - by Claudia Costa

  É com entusiasmo que lhe anunciamos o bootcamp de Oracle ECM 10g R3 Implementation que irá realizar nos dias 12-14 de Abril  que abordará os tópicos abaixo descritos. Com o objectivo de ajudar os parceiros a desenvolver competências, a Oracle University e a Oracle Alliances&Channel, desenharam este bootcamp, compactando os conteúdos e reduzindo assim os custos. Preço por participante (3 dias) - 1.250 Eur + Iva  Oracle offers the most unified, usable enterprise content management platform in today's market. With centralized control across single or multiple repositories, common core functionality, and easily scalable content management capabilities, Oracle provides content management solutions for many content types and users-wherever they work in the enterprise.   The Oracle Enterprise Content Management (ECM) Implementation Boot Camp examines the fundamental concepts, techniques, and architecture of Oracle's ECM technologies. Join this training to learn how you can manage and maintain unstructured content   Target Audience:  The Oracle ECM Implementation Boot Camp is designed for architects, technical consultants, team/project leaders and functional consultants of our system integrator partners who want to ramp-up on ECM technology.   Contents:  The ECM Implementation Boot Camp is a three-day hands-on workshop, designed for Oracle Partners who are new to ECM, and will provide implementation instruction on the ECM technology offered by Oracle. The boot camp will: • Provide hands-on experience in implementing Oracle's truly unified, open and standard base ECM technology • Provide the strategic direction about Oracle's Fusion Middleware/Enterprise 2.0 and its role in composite application development • Expose broad set of Oracle's ECM technologies.   Objectives: The Oracle ECM Implementation Boot Camp is primarily focused on the Oracle's ECM offering to manage and maintain unstructured content and covers Universal Content Management (UCM), Image and Process Management (IPM), Universal Records Management (URM), and Information Rights Management (IRM):   Topics Covered • Introduction to Oracle UCM o UCM Overview o UCM Architecture Overview • Content Server and Document Management basics o Installation and Administration Skills § User and Security Admin § Configuration (metadata, DCLs, profiles, rules, etc.) § Workflow Admin § System Properties and Component Manager § Managing Subscriptions o Contributing Content § Browser form § WebDAV folder § Desktop Integration o Searching • Web Content Management o Site Studio • Universal Records Management • Information Right Management (IRM) • Image & Process Management (IPM) • Oracle Document Capture • Oracle eMail Archive Service. Labs • Content Server Installation • Use and Administration of Content Server • Introduction to Site Studio • Use and Administration of Records Manager Demo: The R&D Group and the New Patent Focus: Information Rights Management, Knowledge Management, Accounts Payable Image Automation, Imaging and Process Management Case Study Use Case 1: Enable City of Xalco to streamline internal processes by empowering city employees to quickly and efficiently manage and publish information on their employee intranet and eventually public Web site. Use Case 2: Help Acme & Co in archiving its goal is to become "paperless" by managing all of their company's business content in a central, Web-based repository. Acme's business content ranges from policies and procedures to Employee listings and marketing materials.   Agenda: Day 1 ·         ECM Overview & Content Server ·         ECM Overview ·         ECM Architecture and Installation ·         UCM and Digital Asset Management DEMO ·         Lab 1 - Content Server Installation ·         Lab 2 - Use and Administration of Content Server   Day 2 ·         Web Content Management ·         Lab 2 - Use and Administration of Content ·         Server (continued) ·         Introduction to Web Content Management ·         Lab 3 - Site Studio   Day 3 ·         URM/IRM/IPM ·         Introduction to Universal Records Management ·         Lab 4 - URM ·         Introduction to Information Rights Management ·         Information Rights Management DEMO ·         Introduction to Image and Process Management ·         Image and Process Management Demo ·         Oracle Document Capture ·         Oracle eMail Archive   Material needed for Bootcamp: This Boot camp requires attendees to provide their own laptops for this class. Attendee laptops must meet the following minimum hardware/software requirements: Hardware • RAM: 2GB RM minimum (1 GB RAM is not enough) • HDD: 15 GB free HDD space   Pre requistes: To ensure a valuable learning experience, participation in this boot camp requires completing the prerequisite courses and successfully passing the prerequisite assessment test that is mapped into the Oracle Enterprise Content Management Implementation Boot Camp guided learning path. At a minimum, participants with equivalent skills and background should review the guided learning path and successfully pass the prerequisite assessment test to ensure they possess the background necessary to benefit from participation in the boot Camp.   ---------------------------------------------------------------------   Para mais informações/inscrições, contacte: Mónica Pires  21 423 51 44 Horário e Local 9:30h - 12:30h e 14:00h - 17:00 ( 6 horas/dia )Oracle, Porto Salvo - Oeiras.

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• My History with Agile

  - by Robert May

  I’m going to write my history with Agile here.  That way, in future posts, I can refer back to it, instead of typing it out in the post that contains information you may actually want to read.  Note that I’m actually a pretty senior developer, and do lots of technical interviews.  I’m an Agile fan because of the difference it makes in peoples lives and the improvement in quality it brings, and I’ll sacrifice my technological advance to help teams. Management History I started management pretty early in my career, starting with the first job that I ever had.  I actually do NOT have a CS or similar degree.  I have a Bachelor’s of Business Administration with an emphasis in Computer Information Systems. My first management gigs were around call center work and were very schedule oriented.  I didn’t understand the true value of teams, and I’m ashamed to admit, I actually installed a fingerprint scanner as a time clock in this job.  I shudder to think of the impact that I had on the team spirit.  I didn’t even trust them enough to fill out their time cards correctly.  How sad. I was managing nearly 100 people in this position, with the help of a great set of subordinates. I did try to come up with reward programs for the team, but again, didn’t understand the concept of team, so instead of letting the team determine how the rewards should work, I mandated from on high, which isn’t a good thing. I was told that I wasn’t the type that would be a good manager by people whom I respected a lot.  They said it because I was a computer geek, since they don’t understand good management either, but in retrospect, they were right about me then.  I was too green. After my first job, I went on to other jobs and with the exception of one job, I’ve managed people at them all.  The rest of the management story is important for understanding agile, so I’ll save it for my next post. Technical History I’ve been in software development for many, many years.  I technically started programming on a commodore 64 in basic.  I didn’t know that I was programming, but I was sure having fun.  That was followed by batch files, Gorilla hacking (I always had to win), WordPerfect Macro programming and other things that taught me the basics. My first “real” job was with a telephone company, and that’s where I made my first database application in DataEase, wrote my first VBA app and started using real programming tools, like turbo pascal, vb3-vb5, and semi-real tools like RPG and VisualRPG.  I wrote my first web page in 1994, and built my first data driven web page in 1995 using perlDB.  You really can do anything with Perl.  At this time, I also started a Linux based internet service provider that is still in operation today.  One of the people I worked with is now a Microsoft employee building and designing frameworks you probably know well.  Smart guy.  I also built my first ASP applications connecting to Sql Server 6.5, setup Exchange 5.5 for the company, and many other system administration stuff.  I’m a programmer by choice, mostly because I don’t really like PC support. From there, I went on to a large state agency.  I got to see and maintain true waterfall projects.  5 years of maintaining the 200 VB COM+ (MTS, actually) dlls that were used to calculate a single number is a long time.  That was all Microsoft DNS technologies.  SQL Server and VB6 were the tools of choice, although .net started to be a factor near the end of employment.  I did some heavy XML work at this job and even wrote an XSD parser and validator in VB6 that was a shim until MSXML 3.0 came out.  Prior to 3.0, XSD’s weren’t supported, and I didn’t want to write DTDs. Ironically, jobs after this were more generic.  I pretty much settled in on the .net framework and revisions of it.  Lots of WPF, some silverlight, lots of ASP.NET, some SQL Azure, lots of SQL Server, some Oracle, but I don’t think that I was as passionate about development and technologies.  I was more into the management of development.  I like people. Technorati Tags: Agile,history

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• Management and Monitoring Tools for Windows Azure

  - by BuckWoody

  With such a large platform, Windows Azure has a lot of moving parts. We’ve done our best to keep the interface as simple as possible, while giving you the most control and visibility we can. However, as with most Microsoft products, there are multiple ways to do something – and I’ve always found that to be a good strength. Depending on the situation, I might want a graphical interface, a command-line interface, or just an API so I can incorporate the management into my own tools, or have third-party companies write other tools. While by no means exhaustive, I thought I might put together a quick list of a few tools you can use to manage and monitor Windows Azure components, from our IaaS, SaaS and PaaS offerings. Some of the products focus on one area more than another, but all are available today. I’ll try and maintain this list to keep it current, but make sure you check the date of this post’s update – if it’s more than six months old, it’s most likely out of date. Things move fast in the cloud. The Windows Azure Management Portal The primary tool for managing Windows Azure is our portal – most everything you need is there, from creating new services to querying a database. There are two versions as of this writing – a Silverlight client version, and a newer HTML5 version. The latter is being updated constantly to be in parity with the Silverlight client. There’s a balance in this portal between simplicity and power – we’re following the “less is more” approach, with increasing levels of detail as you work through the portal rather than overwhelming you with a single, long “more is more” page. You can find the Portal here: http://windowsazure.com (then click “Log In” and then “Portal”) Windows Azure Management API You can also use programming tools to either write your own interface, or simply provide management functions directly within your solution. You have two options – you can use the more universal REST API’s, which area bit more complex but work with any system that can write to them, or the more approachable .NET API calls in code. You can find the reference for the API’s here: http://msdn.microsoft.com/en-us/library/windowsazure/ee460799.aspx  All Class Libraries, for each part of Windows Azure: http://msdn.microsoft.com/en-us/library/ee393295.aspx  PowerShell Command-lets PowerShell is one of the most powerful scripting languages I’ve used with Windows – and it’s baked into all of our products. When you need to work with multiple servers, scripting is really the only way to go, and the Windows Azure PowerShell Command-Lets allow you to work across most any part of the platform – and can even be used within the services themselves. You can do everything with them from creating a new IaaS, PaaS or SaaS service, to controlling them and even working with security and more. You can find more about the Command-Lets here: http://wappowershell.codeplex.com/documentation (older link, still works, will point you to the new ones as well) We have command-line utilities for other operating systems as well: https://www.windowsazure.com/en-us/manage/downloads/  Video walkthrough of using the Command-Lets: http://channel9.msdn.com/Events/BUILD/BUILD2011/SAC-859T  System Center System Center is actually a suite of graphical tools you can use to manage, deploy, control, monitor and tune software from Microsoft and even other platforms. This will be the primary tool we’ll recommend for managing a hybrid or contiguous management process – and as time goes on you’ll see more and more features put into System Center for the entire Windows Azure suite of products. You can find the Management Pack and README for it here: http://www.microsoft.com/en-us/download/details.aspx?id=11324  SQL Server Management Studio / Data Tools / Visual Studio SQL Server has two built-in management and development, and since Version 2008 R2, you can use them to manage Windows Azure Databases. Visual Studio also lets you connect to and manage portions of Windows Azure as well as Windows Azure Databases. You can read more about Visual Studio here: http://msdn.microsoft.com/en-us/library/windowsazure/ee405484  You can read more about the SQL tools here: http://msdn.microsoft.com/en-us/library/windowsazure/ee621784.aspx  Vendor-Provided Tools Microsoft does not suggest or endorse a specific third-party product. We do, however, use them, and see lots of other customers use them. You can browse to these sites to learn more, and chat with their folks directly on how they support Windows Azure. Cerebrata: Tools for managing from the command-line, graphical diagnostics, graphical storage management - http://www.cerebrata.com/  Quest Cloud Tools: Monitoring, Storage Management, and costing tools - http://communities.quest.com/community/cloud-tools  Paraleap: Monitoring tool - http://www.paraleap.com/AzureWatch  Cloudgraphs: Monitoring too -  http://www.cloudgraphs.com/  Opstera: Monitoring for Windows Azure and a Scale-out pattern manager - http://www.opstera.com/products/Azureops/  Compuware: SaaS performance monitoring, load testing -  http://www.compuware.com/application-performance-management/gomez-apm-products.html  SOASTA: Penetration and Security Testing - http://www.soasta.com/cloudtest/enterprise/  LoadStorm: Load-testing tool - http://loadstorm.com/windows-azure  Open-Source Tools This is probably the most specific set of tools, and the list I’ll have to maintain most often. Smaller projects have a way of coming and going, so I’ll try and make sure this list is current. Windows Azure MMC: (I actually use this one a lot) http://wapmmc.codeplex.com/  Windows Azure Diagnostics Monitor: http://archive.msdn.microsoft.com/wazdmon  Azure Application Monitor: http://azuremonitor.codeplex.com/  Azure Web Log: http://www.xentrik.net/software/azure_web_log.html  Cloud Ninja:Multi-Tennant billing and performance monitor -  http://cnmb.codeplex.com/  Cloud Samurai: Multi-Tennant Management- http://cloudsamurai.codeplex.com/    If you have additions to this list, please post them as a comment and I’ll research and then add them. Thanks!

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• Winners of the Oracle Excellence Award—Eco-Enterprise Innovation

  - by Evelyn Neumayr

  Did you get a chance to attend Oracle OpenWorld in San Francisco? With 60,000 attendees and hundreds of sessions to choose from—there was a lot going on. One of my favorite sessions was the Eco-Enterprise Awards and Sustainability Executive Panel Discussion. During this session, Jeff Henley, Oracle Chairman of the Board, announced the winners of the 2013 Oracle Excellence Award—Eco-Enterprise Innovation. It was an enlightening session as we heard several of the winning customers discuss the importance of sustainability to their company and how they’re using various Oracle products to help with their sustainability initiatives. The winning customers include: Centennial Coal, Indaver nv, Korea Enterprise Data, National Guard Health Affairs, Schneider National, SThree, Telstra International Group, Trex Company, University of Salzburg, Walmart, and Yeoncheon County Office. Stay tuned for additional blogs where you’ll learn more about these winning companies’ environmental best practices and why they won this award. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Several partners were also recognized for helping these customers with their sustainability initiatives. Those partners include: CSS International, Daesang Information Technology, i4BI, Infosys, Knowledge Global, Solutions for Retails Brands Limited, and SysGen. During this same session, Jeff Henley also awarded Robert Kaplan, Director of Sustainability at Walmart, with Oracle’s Chief Sustainability Officer of the Year award. Robert was honored for helping improve Walmart’s supply chain efficiency with their Sustainability Hub. The Sustainability Hub, powered by Oracle Service Cloud, is a central location for Walmart suppliers, associates and business partners to learn, connect, inspire and drive sustainability through collaboration. While at Oracle OpenWorld, I also got a chance to hear Robert Kaplan discuss their Sustainability Hub during an Oracle OpenWorld Live taping. Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

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• Connection Pooling is Busted

  - by MightyZot

  A few weeks ago we started getting complaints about performance in an application that has performed very well for many years.  The application is a n-tier application that uses ADODB with the SQLOLEDB provider to talk to a SQL Server database.  Our object model is written in such a way that each public method validates security before performing requested actions, so there is a significant number of queries executed to get information about file cabinets, retrieve images, create workflows, etc.  (PaperWise is a document management and workflow system.)  A common factor for these customers is that they have remote offices connected via MPLS networks. Naturally, the first thing we looked at was the query performance in SQL Profiler.  All of the queries were executing within expected timeframes, most of them were so fast that the duration in SQL Profiler was zero.  After getting nowhere with SQL Profiler, the situation was escalated to me.  I decided to take a peek with Process Monitor.  Procmon revealed some “gaps” in the TCP/IP traffic.  There were notable delays between send and receive pairs.  The send and receive pairs themselves were quite snappy, but quite often there was a notable delay between a receive and the next send.  You might expect some delay because, presumably, the application is doing some thinking in-between the pairs.  But, comparing the procmon data at the remote locations with the procmon data for workstations on the local network showed that the remote workstations were significantly delayed.  Procmon also showed a high number of disconnects. Wireshark traces showed that connections to the database were taking between 75ms and 150ms.  Not only that, but connections to a file share containing images were taking 2 seconds!  So, I asked about a trust.  Sure enough there was a trust between two domains and the file share was on the second domain.  Joining a remote workstation to the domain hosting the share containing images alleviated the time delay in accessing the file share.  Removing the trust had no affect on the connections to the database. Microsoft Network Monitor includes filters that parse TDS packets.  TDS is the protocol that SQL Server uses to communicate.  There is a certificate exchange and some SSL that occurs during authentication.  All of this was evident in the network traffic.  After staring at the network traffic for a while, and examining packets, I decided to call it a night.  On the way home that night, something about the traffic kept nagging at me.  Then it dawned on me…at the beginning of the dance of packets between the client and the server all was well.  Connection pooling was working and I could see multiple queries getting executed on the same connection and ethereal port.  After a particular query, connecting to two different servers, I noticed that ADODB and SQLOLEDB started making repeated connections to the database on different ethereal ports.  SQL Server would execute a single query and respond on a port, then open a new port and execute the next query.  Connection pooling appeared to be broken. The next morning I wrote a test to confirm my hypothesis.  Turns out that the sequence causing the connection nastiness goes something like this: Make a connection to the database. Open a result set that returns enough records to require multiple roundtrips to the server. For each result, query for some other data in the database (this will open a new implicit connection.) Close the inner result set and repeat for every item in the original result set. Close the original connection. Provided that the first result set returns enough data to require multiple roundtrips to the server, ADODB and SQLOLEDB will start making new connections to the database for each query executed in the loop.  Originally, I thought this might be due to Microsoft’s denial of service (ddos) attack protection.  After turning those features off to no avail, I eventually thought to switch my queries to client-side cursors instead of server-side cursors.  Server-side cursors are the default, by the way.  Voila!  After switching to client-side cursors, the disconnects were gone and the above sequence yielded two connections as expected. While the real problem is the amount of time it takes to make connections over these MPLS networks (100ms on average), switching to client-side cursors made the problem go away.  Believe it or not, this is actually documented by Microsoft, and rather difficult to find.  (At least it was while we were trying to troubleshoot the problem!)  So, if you’re noticing performance issues on slower networks, or networks with slower switching, take a look at the traffic in a tool like Microsoft Network Monitor.  If you notice a high number of disconnects, and you’re using fire-hose or server-side cursors, then try switching to client-side cursors and you may see the problem go away. Most likely, Microsoft believes this to be appropriate behavior, because ADODB can’t guarantee that all of the data has been retrieved when you execute the inner queries.  I’m not convinced, though, because the problem remains even after replacing all of the implicit connections with explicit connections and closing those connections in-between each of the inner queries.  In that case, there doesn’t seem to be a reason why ADODB can’t use a single connection from the connection pool to make the additional queries, bringing the total number of connections to two.  Instead ADO appears to make an assumption about the state of the connection. I’ve reported the behavior to Microsoft and am awaiting to hear from the appropriate team, so that I can demonstrate the problem.  Maybe they can explain to us why this is appropriate behavior.  :)

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• How to Increase the VMWare Boot Screen Delay

  - by Trevor Bekolay

  If you’ve wanted to try out a bootable CD or USB flash drive in a virtual machine environment, you’ve probably noticed that VMWare’s offerings make it difficult to change the boot device. We’ll show you how to change these options. You can do this either for one boot, or permanently for a particular virtual machine. Even experienced users of VMWare Player or Workstation may not recognize the screen above – it’s the virtual machine’s BIOS, which in most cases flashes by in the blink of an eye. If you want to boot up the virtual machine with a CD or USB key instead of the hard drive, then you’ll need more than an eye’s-blink to press Escape and bring up the Boot Menu. Fortunately, there is a way to introduce a boot delay that isn’t exposed in VMWare’s graphical interface – you have to edit the virtual machine’s settings file (a .vmx file) manually. Editing the Virtual Machine’s .vmx Find the .vmx file that contains the settings for your virtual machine. You chose a location for this when you created the virtual machine – in Windows, the default location is a folder called My Virtual Machines in your My Documents folder. In VMWare Workstation, the location of the .vmx file is listed on the virtual machine’s tab. If in doubt, search your hard drive for .vmx files. If you don’t want to use Windows default search, an awesome utility that locates files instantly is Everything. Open the .vmx file with any text editor. Somewhere in this file, enter in the following line… save the file, then close out of the text editor: bios.bootdelay = 20000 This will introduce a 20 second delay when the virtual machine loads up, giving you plenty of time to press the Escape button and access the boot menu. The number in this line is just a value in milliseconds, so for a five second boot delay, enter 5000, and so on. Change Boot Options Temporarily Now, when you boot up your virtual machine, you’ll have plenty of time to enter one of the keystrokes listed at the bottom of the BIOS screen on boot-up. Press Escape to bring up the Boot Menu. This allows you to select a different device to boot from – like a CD drive. Your selection will be forgotten the next time you boot up this virtual machine. Change Boot Options Permanently When the BIOS screen comes up, press F2 to enter the BIOS Setup menu. Switch to the Boot tab, and change the ordering of the items by pressing the “+” key to move items up on the list, and the “-” key to move items down the list. We’ve switched the order so that the CD-ROM Drive boots first. Once you make this change permanent, you may want to re-edit the .vmx file to remove the boot delay. Boot from a USB Flash Drive One thing that is noticeably missing from the list of boot options is a USB device. VMWare’s BIOS just does not allow this, but we can get around that limitation using the PLoP Boot Manager that we’ve previously written about. And as a bonus, since everything is virtual anyway, there’s no need to actually burn PLoP to a CD. Open the settings for the virtual machine you want to boot with a USB drive. Click on Add… at the bottom of the settings screen, and select CD/DVD Drive. Click Next. Click the Use ISO Image radio button, and click Next. Browse to find plpbt.iso or plpbtnoemul.iso from the PLoP zip file. Ensure that Connect at power on is checked, and then click Finish. Click OK on the main Virtual Machine Settings page. Now, if you use the steps above to boot using that CD/DVD drive, PLoP will load, allowing you to boot from a USB drive! Conclusion We’re big fans of VMWare Player and Workstation, as they let us try out a ton of geeky things without worrying about harming our systems. By introducing a boot delay, we can add bootable CDs and USB drives to the list of geeky things we can try out. Download PLoP Boot Manager Similar Articles Productive Geek Tips How To Switch to Console Mode for Ubuntu VMware GuestHack: Turn Off Debug Mode in VMWare Workstation 6 BetaStart Your Computer More Quickly by Delaying the Startup of a Service in VistaEnable Hidden BootScreen in Windows VistaEnable Copy and Paste from Ubuntu VMware Guest TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips DVDFab 6 Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 OutlookStatView Scans and Displays General Usage Statistics How to Add Exceptions to the Windows Firewall Office 2010 reviewed in depth by Ed Bott FoxClocks adds World Times in your Statusbar (Firefox) Have Fun Editing Photo Editing with Citrify Outlook Connector Upgrade Error

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• Tutorial: Criando um Componente para o UCM

  - by Denisd

  Então você já instalou o UCM, seguindo o tutorial: http://blogs.oracle.com/ecmbrasil/2009/05/tutorial_de_instalao_do_ucm.html e também já fez o hands-on: http://blogs.oracle.com/ecmbrasil/2009/10/tutorial_de_ucm.html e agora quer ir além do básico? Quer começar a criar funcionalidades para o UCM? Quer se tornar um desenvolvedor do UCM? Quer criar o Content Server à sua imagem e semelhança?! Pois hoje é o seu dia de sorte! Neste tutorial, iremos aprender a criar um componente para o Content Server. O nosso primeiro componente, embora não seja tão simples, será feito apenas com recursos do Content Server. Em um futuro tutorial, iremos aprender a usar classes java como parte de nossos componentes. Neste tutorial, vamos desenvolver um recurso de Favoritos, aonde os usuários poderão marcar determinados documentos como seus Favoritos, e depois consultar estes documentos em uma lista. Não iremos montar o componente com todas as suas funcionalidades, mas com o que vocês verão aqui, será tranquilo aprimorar este componente, inclusive para ambientes de produção. Componente MyFavorites Algumas características do nosso componente favoritos: - Por motivos de espaço, iremos montar este componente de uma forma “rápida e crua”, ou seja, sem seguir necessariamente as melhores práticas de desenvolvimento de componentes. Para entender melhor a prática de desenvolvimento de componentes, recomendo a leitura do guia Working With Components. - Ele será desenvolvido apenas para português-Brasil. Outros idiomas podem ser adicionados posteriormente. - Ele irá apresentar uma opção “Adicionar aos Favoritos” no menu “Content Actions” (tela Content Information), para que o usuário possa definir este arquivo como um dos seus favoritos. - Ao clicar neste link, o usuário será direcionado à uma tela aonde ele poderá digitar um comentário sobre este favorito, para facilitar a leitura depois. - Os favoritos ficarão salvos em uma tabela de banco de dados que iremos criar como parte do componente - A aba “My Content Server” terá uma opção nova chamada “Meus Favoritos”, que irá trazer uma tela que lista os favoritos, permitindo que o usuário possa deletar os links - Alguns recursos ficarão de fora deste exercício, novamente por motivos de espaço. Mas iremos listar estes recursos ao final, como exercícios complementares. Recursos do nosso Componente O componente Favoritos será desenvolvido com alguns recursos. Vamos conhecer melhor o que são estes recursos e quais são as suas funções: - Query: Uma query é qualquer atividade que eu preciso executar no banco, o famoso CRUD: Criar, Ler, Atualizar, Deletar. Existem diferentes jeitos de chamar a query, dependendo do propósito: Select Query: executa um comando SQL, mas descarta o resultado. Usado apenas para testar se a conexão com o banco está ok. Não será usado no nosso exercício. Execute Query: executa um comando SQL que altera informações do banco. Pode ser um INSERT, UPDATE ou DELETE. Descarta os resultados. Iremos usar Execute Query para criar, alterar e excluir os favoritos. Select Cache Query: executa um comando SQL SELECT e armazena os resultados em um ResultSet. Este ResultSet retorna como resultado do serviço e pode ser manipulado em IDOC, Java ou outras linguagens. Iremos utilizar Select Cache Query para retornar a lista de favoritos de um usuário. - Service: Os serviços são os responsáveis por executar as queries (ou classes java, mas isso é papo para um outro tutorial...). O serviço recebe os parâmetros de entrada, executa a query e retorna o ResultSet (no caso de um SELECT). Os serviços podem ser executados através de templates, páginas IDOC, outras aplicações (através de API), ou diretamente na URL do browser. Neste exercício criaremos serviços para Criar, Editar, Deletar e Listar os favoritos de um usuário. - Template: Os templates são as interfaces gráficas (páginas) que serão apresentadas aos usuários. Por exemplo, antes de executar o serviço que deleta um documento do favoritos, quero que o usuário veja uma tela com o ID do Documento e um botão Confirma, para que ele tenha certeza que está deletando o registro correto. Esta tela pode ser criada como um template. Neste exercício iremos construir templates para os principais serviços, além da página que lista todos os favoritos do usuário e apresenta as ações de editar e deletar. Os templates nada mais são do que páginas HTML com scripts IDOC. A nossa sequência de atividades para o desenvolvimento deste componente será: - Criar a Tabela do banco - Criar o componente usando o Component Wizard - Criar as Queries para inserir, editar, deletar e listar os favoritos - Criar os Serviços que executam estas Queries - Criar os templates, que são as páginas que irão interagir com os usuários - Criar os links, na página de informações do conteúdo e no painel My Content Server Pois bem, vamos começar! Confira este tutorial na íntegra clicando neste link: http://blogs.oracle.com/ecmbrasil/Tutorial_Componente_Banco.pdf   Happy coding!  :-)

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• Goodby jQuery Templates, Hello JsRender

  - by SGWellens

  A funny thing happened on my way to the jQuery website, I blinked and a feature was dropped: jQuery Templates have been discontinued. The new pretender to the throne is JsRender. jQuery Templates looked pretty useful when they first came out. Several articles were written about them but I stayed away because being on the bleeding edge of technology is not a productive place to be. I wanted to wait until it stabilized…in retrospect, it was a serendipitous decision. This time however, I threw all caution to the wind and took a close look at JSRender. Why? Maybe I'm having a midlife crisis; I'll go motorcycle shopping tomorrow. Caveat, here is a message from the site: Warning: JsRender is not yet Beta, and there may be frequent changes to APIs and features in the coming period. Fair enough, we've been warned. The first thing we need is some data to render. Below is some JSON formatted data. Typically this will come from an asynchronous call to a web service. For simplicity, I hard coded a variable:     var Golfers = [         { ID: "1", "Name": "Bobby Jones", "Birthday": "1902-03-17" },         { ID: "2", "Name": "Sam Snead", "Birthday": "1912-05-27" },         { ID: "3", "Name": "Tiger Woods", "Birthday": "1975-12-30" }         ]; We also need some templates, I created two. Note: The script blocks have the id property set. They are needed so JsRender can locate them.     <script id="GolferTemplate1" type="text/html">         {{=ID}}: <b>{{=Name}}</b> <i>{{=Birthday}}</i> <br />     </script>       <script id="GolferTemplate2" type="text/html">         <tr>             <td>{{=ID}}</td>             <td><b>{{=Name}}</b></td>             <td><i>{{=Birthday}}</i> </td>         </tr>     </script> Including the correct JavaScript files is trivial:     <script src="Scripts/jquery-1.7.js" type="text/javascript"></script>     <script src="Scripts/jsrender.js" type="text/javascript"></script> Of course we need some place to render the output:     <div id="GolferDiv"></div><br />     <table id="GolferTable"></table> The code is also trivial:     function Test()     {         $("#GolferDiv").html($("#GolferTemplate1").render(Golfers));         $("#GolferTable").html($("#GolferTemplate2").render(Golfers));           // you can inspect the rendered html if there are poblems.         // var html = $("#GolferTemplate2").render(Golfers);     } And here's what it looks like with some random CSS formatting that I had laying around.    Not bad, I hope JsRender lasts longer than jQuery Templates. One final warning, a lot of jQuery code is ugly, butt-ugly. If you do look inside the jQuery files, you may want to cover your keyboard with some plastic in case you get vertigo and blow chunks. I hope someone finds this useful. Steve Wellens CodeProject

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• How to Automate your Database Documentation

  - by Jonathan Hickford

  In my previous post, “Automating Deployments with SQL Compare command line” I looked at how teams can automate the deployment and post deployment validation of SQL Server databases using the command line versions of Red Gate tools. In this post I’m looking at another use for the command line tools, namely using them to generate up-to-date documentation with every database change. There are many reasons why up-to-date documentation is valuable. For example when somebody new has to work on or administer a database for the first time, or when a new database comes into service. Having database documentation reduces the risks of making incorrect decisions when making changes. Documentation is very useful to business intelligence analysts when writing reports, for example in SSRS. There are a couple of great examples talking about why up to date documentation is valuable on this site:  Database Documentation – Lands of Trolls: Why and How? and Database Documentation Using SQL Doc. The short answer is that it can save you time and reduce risk when you need that most! SQL Doc is a fast simple tool that automatically generates database documentation. It can create documents in HTML, Word or pdf files. The documentation contains information about object definitions and dependencies, along with any other information you want to associate with each object. The SQL Doc GUI, which is included in Red Gate’s SQL Developer Bundle and SQL Toolbelt, allows you to add additional notes to objects, and customise which objects are shown in the docs.  These settings can be saved as a .sqldoc project file. The SQL Doc command line can use this project file to automatically update the documentation every time the database is changed, ensuring that documentation that is always up to date. The simplest way to keep documentation up to date is probably to use a scheduled task to run a script every day. However if you have a source controlled database, or are using a Continuous Integration (CI) server or a build server, it may make more sense to use that instead. If  you’re using SQL Source Control or SSDT Database Projects to help version control your database, you can automatically update the documentation after each change is made to the source control repository that contains your database. To get this automation in place,  you can use the functionality of a Continuous Integration (CI) server, which can trigger commands to run when a source control repository has changed. A CI server will also capture and save the documentation that is created as an artifact, so you can always find the exact documentation for a specific version of the database. This forms an always up to date data dictionary. If you don’t already have a CI server in place there are several you can use, such as the free open source Jenkins or the free starter editions of TeamCity. I won’t cover setting these up in this article, but there is information about using CI servers for automating database tasks on the Red Gate Database Delivery webpage. You may be interested in Red Gate’s SQL CI utility (part of the SQL Automation Pack) which is an easy way to update a database with the latest changes from source control. The PowerShell example below shows how to create the documentation from a database. That database might be your integration database or a shared development database that is always up to date with the latest changes. $serverName = "server\instance" $databaseName = "databaseName" # If you want to document multiple databases use a comma separated list $userName = "username" $password = "password" # Path to SQLDoc.exe $SQLDocPath = "C:\Program Files (x86)\Red Gate\SQL Doc 3\SQLDoc.exe" $arguments = @( "/server:$($serverName)", "/database:$($databaseName)", "/username:$($userName)", "/password:$($password)", "/filetype:html", "/outputfolder:.", # "/project:$args[0]", # If you already have a .sqldoc project file you can pass it as an argument to this script. Values in the project will be overridden with any options set on the command line "/name:$databaseName Report", "/copyrightauthor:$([Environment]::UserName)" ) write-host $arguments & $SQLDocPath $arguments There are several options you can set on the command line to vary how your documentation is created. For example, you can document multiple databases or exclude certain types of objects. In the example above, we set the name of the report to match the database name, and use the current Windows user as the documentation author. For more examples of how you can customise the report from the command line please see the SQL Doc command line documentation If you already have a .sqldoc project file, or wish to further customise the report by including or excluding specific objects, you can use this project on the command line. Any settings you specify on the command line will override the defaults in the project. For details of what you can customise in the project please see the SQL Doc project documentation. In the example above, the line to use a project is commented out, but you can uncomment this line and then pass a path to a .sqldoc project file as an argument to this script.  Conclusion Keeping documentation about your databases up to date is very easy to set up using SQL Doc and PowerShell. By using a CI server to run this process you can trigger the documentation to be run on every change to a source controlled database, and keep historic documentation available. If you are considering more advanced database automation, e.g. database unit testing, change script generation, deploying to large numbers of targets and backup/verification, please email me at [email protected] for further script samples or if you have any questions.

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• Measuring Usability with Common Industry Format (CIF) Usability Tests

  - by Applications User Experience

  Sean Rice, Manager, Applications User Experience A User-centered Research and Design Process The Oracle Fusion Applications user experience was five years in the making. The development of this suite included an extensive and comprehensive user experience design process: ethnographic research, low-fidelity workflow prototyping, high fidelity user interface (UI) prototyping, iterative formative usability testing, development feedback and iteration, and sales and customer evaluation throughout the design cycle. However, this process does not stop when our products are released. We conduct summative usability testing using the ISO 25062 Common Industry Format (CIF) for usability test reports as an organizational framework. CIF tests allow us to measure the overall usability of our released products.  These studies provide benchmarks that allow for comparisons of a specific product release against previous versions of our product and against other products in the marketplace. What Is a CIF Usability Test? CIF refers to the internationally standardized method for reporting usability test findings used by the software industry. The CIF is based on a formal, lab-based test that is used to benchmark the usability of a product in terms of human performance and subjective data. The CIF was developed and is endorsed by more than 375 software customer and vendor organizations led by the National Institute for Standards and Technology (NIST), a US government entity. NIST sponsored the CIF through the American National Standards Institute (ANSI) and International Organization for Standardization (ISO) standards-making processes. Oracle played a key role in developing the CIF. The CIF report format and metrics are consistent with the ISO 9241-11 definition of usability: “The extent to which a product can be used by specified users to achieve specified goals with effectiveness, efficiency and satisfaction in a specified context of use.” Our goal in conducting CIF tests is to measure performance and satisfaction of a representative sample of users on a set of core tasks and to help predict how usable a product will be with the larger population of customers. Why Do We Perform CIF Testing? The overarching purpose of the CIF for usability test reports is to promote incorporation of usability as part of the procurement decision-making process for interactive products. CIF provides a common format for vendors to report the methods and results of usability tests to customer organizations, and enables customers to compare the usability of our software to that of other suppliers. CIF also enables us to compare our current software with previous versions of our software. CIF Testing for Fusion Applications Oracle Fusion Applications comprises more than 100 modules in seven different product families. These modules encompass more than 400 task flows and 400 user roles. Due to resource constraints, we cannot perform comprehensive CIF testing across the entire product suite. Therefore, we had to develop meaningful inclusion criteria and work with other stakeholders across the applications development organization to prioritize product areas for testing. Ultimately, we want to test the product areas for which customers might be most interested in seeing CIF data. We also want to build credibility with customers; we need to be able to make the case to current and prospective customers that the product areas tested are representative of the product suite as a whole. Our goal is to test the top use cases for each product. The primary activity in the scoping process was to work with the individual product teams to identify the key products and business process task flows in each product to test. We prioritized these products and flows through a series of negotiations among the user experience managers, product strategy, and product management directors for each of the primary product families within the Oracle Fusion Applications suite (Human Capital Management, Supply Chain Management, Customer Relationship Management, Financials, Projects, and Procurement). The end result of the scoping exercise was a list of 47 proposed CIF tests for the Fusion Applications product suite.  Figure 1. A participant completes tasks during a usability test in Oracle’s Usability Labs Fusion Supplier Portal CIF Test The first Fusion CIF test was completed on the Supplier Portal application in July of 2011.  Fusion Supplier Portal is part of an integrated suite of Procurement applications that helps supplier companies manage orders, schedules, shipments, invoices, negotiations and payments. The user roles targeted for the usability study were Supplier Account Receivables Specialists and Supplier Sales Representatives, including both experienced and inexperienced users across a wide demographic range.  The test specifically focused on the following functionality and features: Manage payments – view payments Manage invoices – view invoice status and create invoices Manage account information – create new contact, review bank account information Manage agreements – find and view agreement, upload agreement lines, confirm status of agreement lines upload Manage purchase orders (PO) – view history of PO, request change to PO, find orders Manage negotiations – respond to request for a quote, check the status of a negotiation response These product areas were selected to represent the most important subset of features and functionality of the flow, in terms of frequency and criticality of use by customers. A total of 20 users participated in the usability study. The results of the Supplier Portal evaluation were favorable and exceeded our expectations. Figure 2. Fusion Supplier Portal Next Studies We plan to conduct two Fusion CIF usability studies per product family over the next nine months. The next product to be tested will be Self-service Procurement. End users are currently being recruited to participate in this usability study, and the test sessions are scheduled to begin during the last week of November.

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• Messaging Systems – Handshaking, Reconciliation and Tracking for Data Transparency

  - by Ahsan Alam

  As many corporations build business partnerships with other organizations, the need to share information becomes necessary. Large amount of data sharing using snail mail, email and/or fax are quickly becoming a thing of the past. More and more organizations are relying heavily on Ftp and/or Web Service to exchange data. Corporations apply wide range of technologies and techniques based on available resources and data transfer needs. Sometimes, it involves simple home-grown applications. Other times, large investments are made on products like BizTalk, TIBCO etc. Complexity of information management also varies significantly from one organizations to another. Some may deal with handful of simple steps to process and manage shared data; whereas others may rely on fairly complex processes with heavy interaction with internal and external systems in order to serve the business needs. It is not surprising that many of these systems end up becoming black boxes over a period of time. Consequently, people and business start to rely more and more on developers and support personnel just to extract simple information adding to the loss of productivity. One of the most important factor in any business is transparency to data irrespective of technology preferences and the complexity of business processes. Not knowing the state of data could become very costly to the business. Being involved in messaging systems for some time now, I have heard the same type of questions over and over again. Did we transmit messages successfully? Did we get responses back? What is the expected turn-around-time? Did the system experience any errors? When one company transmits data to one or more company, it may invoke a set of processes that could complete in matter of seconds, or it could days. As data travels from one organizations to another, the uncertainty grows, and the longer it takes to track uncertain state of the data the costlier it gets for the business, So, in every business scenario, it's extremely important to be aware of the state of the data.   Architects of messaging systems can take several steps to aid with data transparency. Some forms of data handshaking and reconciliation mechanism as well as extensive data tracking can be incorporated into the system to provide clear visibility to the data. What do I mean by handshaking and reconciliation? Some might consider these to be a single concept; however, I like to consider them in two unique categories. Handshaking serves as message receipts or acknowledgment. When one transmits messages to another, the receiver must acknowledge each message by sending immediate responses for each transaction. Whenever we use Web Services, handshaking is often achieved utilizing request/reply pattern. Similarly, if Ftp is used, a receiver can acknowledge by dropping messages for the sender as soon as the files are picked up. These forms of handshaking or acknowledgment informs the message sender and receiver that a successful transaction has occurred. I have mentioned earlier that it could take anywhere from a few seconds to a number of days before shared data is completely processed. In addition, whenever a batched transaction is used, processing time for each data element inside the batch could also vary significantly. So, in order to successfully manage data processing, reconciliation becomes extremely important; otherwise it may result into data loss or in some cases hefty penalty. Reconciliation can be done in many ways. Partner organizations can share and compare ad hoc reports to achieve reconciliation. On the other hand, partners can agree on some type of systematic reconciliation messages. Systems within responsible parties can trigger messages to partners as soon as the data process completes.   Next step in the data transparency is extensive data tracking. Some products such as BizTalk and TIBCO provide built-in functionality for data tracking; however, built-in functionality may not always be adequate. Sometimes additional tracking system (or databases) needs to be built in order monitor all types of data flow including, message transactions, handshaking, reconciliation, system errors and many more. If these types of data are captured, then these can be presented to business users in any forms or fashion. When business users are empowered with such information, then the reliance on developers and support teams decreases dramatically.   In today's collaborative world of information sharing, data transparency is key to the success of every business. The state of business data will constantly change. However, when people have easier access to various states of data, it allows them to make better and quicker decisions. Therefore, I feel that data handshaking, reconciliation and tracking is very important aspect of messaging systems.

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