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• Package libxul not fount - Kiwix Wikpedia in Ubuntu Precise 12.04

  - by JHOSmAN

  I'm trying to install the service Kiwix but I need a library that is not available for Ubuntu 12.04 LTS Precise leave the log and if someone could tell me how to install Seller would appreciate. kiwix-0.9# ls aclocal.m4 COMPILE config.sub COPYING install-sh ltmain.sh missing static AUTHORS config.guess configure depcomp kiwix Makefile.am README CHANGELOG config.log configure.ac desktop libxul-dev_1.8.1.16+nobinonly-0ubuntu1_all.deb Makefile.in src root@ubuntu-MM061:/home/ubuntu/Escritorio/kiwix-0.9# ./configure checking for a BSD-compatible install... /usr/bin/install -c checking whether build environment is sane... yes checking for a thread-safe mkdir -p... /bin/mkdir -p checking for gawk... no checking for mawk... mawk checking whether make sets $(MAKE)... yes checking whether to enable maintainer-specific portions of Makefiles... no checking for gcc... gcc checking whether the C compiler works... yes checking for C compiler default output file name... a.out checking for suffix of executables... checking whether we are cross compiling... no checking for suffix of object files... o checking whether we are using the GNU C compiler... yes checking whether gcc accepts -g... yes checking for gcc option to accept ISO C89... none needed checking for style of include used by make... GNU checking dependency style of gcc... gcc3 checking for g++... g++ checking whether we are using the GNU C++ compiler... yes checking whether g++ accepts -g... yes checking dependency style of g++... gcc3 checking for g++... g++ checking for cl... no checking for cl... no checking for Xcode... no checking for jar... jar checking build system type... i686-pc-linux-gnu checking host system type... i686-pc-linux-gnu checking for a sed that does not truncate output... /bin/sed checking for grep that handles long lines and -e... /bin/grep checking for egrep... /bin/grep -E checking for fgrep... /bin/grep -F checking for ld used by gcc... /usr/bin/ld checking if the linker (/usr/bin/ld) is GNU ld... yes checking for BSD- or MS-compatible name lister (nm)... /usr/bin/nm -B checking the name lister (/usr/bin/nm -B) interface... BSD nm checking whether ln -s works... yes checking the maximum length of command line arguments... 1572864 checking whether the shell understands some XSI constructs... yes checking whether the shell understands "+="... yes checking for /usr/bin/ld option to reload object files... -r checking for objdump... objdump checking how to recognize dependent libraries... pass_all checking for ar... ar checking for strip... strip checking for ranlib... ranlib checking command to parse /usr/bin/nm -B output from gcc object... ok checking how to run the C preprocessor... gcc -E checking for ANSI C header files... yes checking for sys/types.h... yes checking for sys/stat.h... yes checking for stdlib.h... yes checking for string.h... yes checking for memory.h... yes checking for strings.h... yes checking for inttypes.h... yes checking for stdint.h... yes checking for unistd.h... yes checking for dlfcn.h... yes checking whether we are using the GNU C++ compiler... (cached) yes checking whether g++ accepts -g... (cached) yes checking dependency style of g++... (cached) gcc3 checking how to run the C++ preprocessor... g++ -E checking for objdir... .libs checking if gcc supports -fno-rtti -fno-exceptions... no checking for gcc option to produce PIC... -fPIC -DPIC checking if gcc PIC flag -fPIC -DPIC works... yes checking if gcc static flag -static works... yes checking if gcc supports -c -o file.o... yes checking if gcc supports -c -o file.o... (cached) yes checking whether the gcc linker (/usr/bin/ld) supports shared libraries... yes checking whether -lc should be explicitly linked in... no checking dynamic linker characteristics... GNU/Linux ld.so checking how to hardcode library paths into programs... immediate checking whether stripping libraries is possible... yes checking if libtool supports shared libraries... yes checking whether to build shared libraries... yes checking whether to build static libraries... yes checking for ld used by g++... /usr/bin/ld checking if the linker (/usr/bin/ld) is GNU ld... yes checking whether the g++ linker (/usr/bin/ld) supports shared libraries... yes checking for g++ option to produce PIC... -fPIC -DPIC checking if g++ PIC flag -fPIC -DPIC works... yes checking if g++ static flag -static works... yes checking if g++ supports -c -o file.o... yes checking if g++ supports -c -o file.o... (cached) yes checking whether the g++ linker (/usr/bin/ld) supports shared libraries... yes checking dynamic linker characteristics... GNU/Linux ld.so checking how to hardcode library paths into programs... immediate checking for ranlib... (cached) ranlib checking whether make sets $(MAKE)... (cached) yes checking for pkg-config... pkg-config checking for perl... perl checking fcntl.h usability... yes checking fcntl.h presence... yes checking for fcntl.h... yes checking float.h usability... yes checking float.h presence... yes checking for float.h... yes checking libintl.h usability... yes checking libintl.h presence... yes checking for libintl.h... yes checking limits.h usability... yes checking limits.h presence... yes checking for limits.h... yes checking stddef.h usability... yes checking stddef.h presence... yes checking for stddef.h... yes checking for stdint.h... (cached) yes checking for stdlib.h... (cached) yes checking for string.h... (cached) yes checking for strings.h... (cached) yes checking sys/socket.h usability... yes checking sys/socket.h presence... yes checking for sys/socket.h... yes checking sys/time.h usability... yes checking sys/time.h presence... yes checking for sys/time.h... yes checking for unistd.h... (cached) yes checking wchar.h usability... yes checking wchar.h presence... yes checking for wchar.h... yes checking for stdbool.h that conforms to C99... yes checking for _Bool... no checking for inline... inline checking for int16_t... yes checking for int32_t... yes checking for int64_t... yes checking for int8_t... yes checking for off_t... yes checking for pid_t... yes checking for size_t... yes checking for uint16_t... yes checking for uint32_t... yes checking for uint64_t... yes checking for uint8_t... yes checking for ptrdiff_t... yes checking vfork.h usability... no checking vfork.h presence... no checking for vfork.h... no checking for fork... yes checking for vfork... yes checking for working fork... yes checking for working vfork... (cached) yes checking for stdlib.h... (cached) yes checking for GNU libc compatible malloc... yes checking for working strtod... yes checking for getcwd... yes checking for gettimeofday... yes checking for memmove... yes checking for memset... yes checking for pow... yes checking for regcomp... yes checking for sqrt... yes checking for strcasecmp... yes checking for strchr... yes checking for strdup... yes checking for strerror... yes checking for strtol... yes Package libxul was not found in the pkg-config search path. Perhaps you should add the directory containing libxul.pc' to the PKG_CONFIG_PATH environment variable No package 'libxul' found Package libxul was not found in the pkg-config search path. Perhaps you should add the directory containinglibxul.pc' to the PKG_CONFIG_PATH environment variable No package 'libxul' found checking for /stable... no checking for "/nsISupports.idl"... no configure: error: unable to find nsISupports.idl apt-get install libxul Leyendo lista de paquetes... Hecho Creando árbol de dependencias Leyendo la información de estado... Hecho E: No se ha podido localizar el paquete libxul

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• Problem with missing JSON functions on PHP 5.2.6 / Plesk 8.4

  - by Drachenviech

  I have a vserver running openSuse 10.3, Apache 2 and Plesk 8.4. I can update/upgrade neither, as it is apparently not recommended to upgrade openSuse 10.3 (and an update to the EOL 10.4 does not seem to make much sense) and Plesk fails to update no matter what version I try (even fails to upgrade to 8.4.1). Still I can live with that somehow, primarily because I don’t have the time to do a fresh remote install on the vserver. What really is a problem is, that though the installed PHP is 5.2.6 it has no zip library and no json functions. The first is probably because PHP was not compiled with --enable-zip. The second is a big mystery though. As I understand it, it always comes with PHP unless its compiled with the --disable-json configure option. This is however not the case. And the json extension module is just not there. I even tried to enable it with extension=json.so with no luck either. the configure options of my PHP are (as shipped with Plesk 8.4) '../configure' '--prefix=/usr' '--datadir=/usr/share/php5' '--mandir=/usr/share/man' '--bindir=/usr/bin' '--with-libdir=lib' '--includedir=/usr/include' '--sysconfdir=/etc/php5/apache2' '--with-config-file-path=/etc/php5/apache2' '--with-config-file-scan-dir=/etc/php5/conf.d' '--enable-libxml' '--enable-session' '--with-mm' '--with-pcre-regex=/usr' '--enable-xml' '--enable-simplexml' '--enable-spl' '--enable-filter' '--disable-debug' '--enable-inline-optimization' '--disable-rpath' '--disable-static' '--enable-shared' '--program-suffix=5' '--with-pic' '--with-gnu-ld' '--with-system-tzdata=/usr/share/zoneinfo' '--with-apxs2=/usr/sbin/apxs2' '--disable-all' '--disable-cli' As I understand it, PECL is not an option with 5.2.6. Or am I mistaken? Even if I was not, the openSuse repository only goes as far as PHP 5.2.4. The openSuse install even came without zypper, which I had to manually install. So is there a way to get ziplib and json running in PHP 5.2.6 without having to recompile the binary?

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• PDF export printing in Internet Explorer [closed]

  - by user619804

  protected static byte[] exportReportToPdf(JasperPrint jasperPrint) throws JRException { JRPdfExporter exporter = new JRPdfExporter(); ByteArrayOutputStream baos = new ByteArrayOutputStream(); exporter.setParameter(JRExporterParameter.JASPER_PRINT, jasperPrint); exporter.setParameter(JRExporterParameter.OUTPUT_STREAM, baos); exporter.setParameter(JRPdfExporterParameter.PDF_JAVASCRIPT, "this.print({bUI: true,bSilent: false,bShrinkToFit: true});"); exporter.exportReport(); return baos.toByteArray(); } We are using code like this to export a PDF document from a Jasper application. The line exporter.setParameter(JRPdfExporterParameter.PDF_JAVASCRIPT, "this.print({bUI: true,bSilent: false,bShrinkToFit: true});"); adds JavaScript to send the PDF document directly to the printer. The expected behavior is that a print dialog will come up with a preview of the PDF document. This works fine most of the time - except I am having problems about one out of every 5-6 times in Internet Explorer 8 and Firefox. What happens is - the print preview dialog with the PDF document does not appear or it appears with a blank document in the preview window. -I've tried a number of different JavaScripts (different params to this.print() via exporter.setParameter -I've tried setting different response headers such as response.setContentType("application/pdf"); response.setHeader("Content-disposition","inline; filename=\"" + reportName + "\""); response.setContentLength(baos.size()); these did not seem to help This seems to be an IE and FF issue. Has anyone ever dealt with this problem? I need to get it to work across all browsers 100% of the time. Perhaps a different approach to accomplish the goal of sending the PDF document export directly to the printer? or a third party library that will work across browsers?

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• Moving away from PHP and running towards server-side JavaScript [on hold]

  - by Sosukodo

  I've decided to start moving away from PHP and server-side JavaScript looks like an attractive replacement. However, I'm having a hard time wrapping my head around how others are using Node.js for web applications. I'm currently using Lighttpd with FastCGI PHP. The one thing I like about PHP is that I can "inline" my scripts in the document like so: <?php echo 'Hello, World!'; ?> My question is: Is there any server-side JavaScript solution that I can use in this manor? For instance, I'd love to be able to do this: <?js print('Hello, World!'); ?> Is there such a thing? I'm not looking for opinions about "which is better". I just want to know what's out there and I'll explore each of them on my own. The important thing is that I'd like to use it like I demonstrated above. Links to the software along with implementation examples will be considered above other answers.

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• C++ Succinctly now available!

  - by Michael B. McLaughlin

  Over the summer I worked with SyncFusion to create an eBook based off of my C# to C++ guide for their free Succinctly Series of eBooks. Today the result, C++ Succinctly, was published for download. It is a free (registration required; they make tools and libraries for .NET development so you might get an occasional email from them – I’ve been signed up for a few months and have had maybe 3 emails total so it’s not horrible super spam or anything ) and you can download it as a PDF or a Kindle .MOBI file (or both). I’m excited with how it turned out and enjoyed working with the people at SyncFusion. The book contains a total of 20 code samples, which you can download from BitBucket (there’s a link very early in the book). Almost all of the code is also inline in the book itself so that you don’t need to worry about flipping back and forth between your dev machine and your eReader (but if you want to try to understand a concept better, you can easily download the code, open it up in VS 2012, and play around with it to see what happens when you tinker with things). The code does require Visual Studio 2012 because of its expanded support for C++11 features and since I wrote all of the samples as Console programs for clarity and compactness, you will need a version that supports C++ desktop development (currently VS 2012 Pro, Premium, or Ultimate). Sometime this Fall, Microsoft will be releasing Visual Studio 2012 Express for Windows Desktop which should provide a free way to use the samples. That said, I tested all of the samples with MinGW and only the StorageDurationSample will not compile with it due to the thread-local storage code. If you comment that out then you can compile and run all the samples with MinGW (or using a recent version of GCC in a GNU/Linux environment, or any other C++ compiler that provides the same level of C++11 support that Visual Studio 2012 does). I hope it proves helpful to those of you who choose to check it out!

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• c# vocabulary

  - by foxjazz

  I have probably seen and used the word Encapsulation 4 times in my 20 years of programming.I now know what it is again, after an interview for a c# job. Even though I have used the public, private, and protected key words in classes for as long as c# was invented. I can sill remember coming across the string.IndexOf function and thinking, why didn't they call it IndexAt.Now with all the new items like Lambda and Rx, Linq, map and pmap etc, etc. I think the more choices there is to do 1 or 2 things 10 or 15 differing ways, the more programmers think to stay with what works and try and leverage the new stuff only when it really becomes beneficial.For many, the new stuff is harder to read, because programmers aren't use to seeing declarative notation.I mean I have probably used yield break, twice in my project where it may have been possible to use it many more times. Or the using statement ( not the declaration of namespace references) but inline using. I never really saw a big advantage to this, other than confusion. It is another form of local encapsulation (oh there 5 times used in my programming career) but who's counting?  THE COMPUTERS ARE COUNTING!In business logic most programming is about displaying lists, selecting items in a list, and sending those choices to some other system or database to keep track of those selections. What makes this difficult is how these items relate to one, each other, and two externally listed items.Well I probably need to go back to school and learn c# certification so I can say I am an expert in c#. Apparently using all aspects of c# (even unsafe code) in my programming life, doesn't make me certified, just certifiable.This is a good time to sign off:Fox-jazzy

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• Computer Says No: Mobile Apps Connectivity Messages

  - by ultan o'broin

  Sharing some insight into connectivity messages for mobile applications. Based on some recent ethnography done my myself, and prompted by a real business case, I would recommend a message that: In plain language, briefly and directly tells the user what is wrong and why. Something like: Cannot connect because of a network problem. Affords the user a means to retry connecting (or attempts automatically). Mobile context of use means users use anticipate interruptibility and disruption of task, so they will try again as an effective course of action. Tells the user when connection is re-established, and off they go. Saves any work already done, implicitly. (Bonus points on the ADF critical task setting scale) The following images showing my experience reading ADF-EMG Google Groups notification my (Android ICS) Samsung Galaxy S2 during a loss of WiFi give you a good idea of a suitable kind of messaging user experience for mobile apps in this kind of scenario. Inline connection lost message with Retry button Connection re-established toaster message The UX possible is dependent on device and platform features, sure, so remember to integrate with the device capability (see point 10 of this great article on mobile design by Brent White and Lynn Hnilo-Rampoldi) but taking these considerations into account is far superior to a context-free dumbed down common error message repurposed from the desktop mentality about the connection to the server being lost, so just "Click OK" or "Contact your sysadmin.".

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• Information I need to know as a Java Developer [on hold]

  - by Woy

  I'm a java developer. I'm trying to get more knowledge to become a better programmer. I've listed a number of technologies to learn. Instead of what I've listed, what technologies would you suggest to learn as well for a Junior Java Developer? I realize, there's a lot of things to study. Java: - how a garbage collector works - resource management - network programming - TCP/IP HTTP - transactions, - consistency: interfaces, classes collections, hash codes, algorithms, comp. complexity concurrent programming: synchronizing, semafores steam management metability: thread-safety byte code manipulations, reflections, Aspect-Oriented Programming as base to understand frameworks such as Spring etc. Web stack: servlets, filters, socket programming Libraries: JDK, GWT, Apache Commons, Joda-Time, Dependency Injections: Spring, Nano Tools: IDE: very good knowledge - debugger - profiler - web analyzers: Wireshark, firebugs - unit testing SQL/Databases: Basics SELECTing columns from a table Aggregates Part 1: COUNT, SUM, MAX/MIN Aggregates Part 2: DISTINCT, GROUP BY, HAVING + Intermediate JOINs, ANSI-89 and ANSI-92 syntax + UNION vs UNION ALL x NULL handling: COALESCE & Native NULL handling Subqueries: IN, EXISTS, and inline views Subqueries: Correlated ITH syntax: Subquery Factoring/CTE Views Advanced Topics Functions, Stored Procedures, Packages Pivoting data: CASE & PIVOT syntax Hierarchical Queries Cursors: Implicit and Explicit Triggers Dynamic SQL Materialized Views Query Optimization: Indexes Query Optimization: Explain Plans Query Optimization: Profiling Data Modelling: Normal Forms, 1 through 3 Data Modelling: Primary & Foreign Keys Data Modelling: Table Constraints Data Modelling: Link/Corrollary Tables Full Text Searching XML Isolation Levels Entity Relationship Diagrams (ERDs), Logical and Physical Transactions: COMMIT, ROLLBACK, Error Handling

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• Target a specific Button and Style it

  - by CoffeeAddict

  I've got a button inside my div. The image is showing some kind of padding around it <div id="member-name" hidden="true"> <span><button id="expandButton"><img src="~/Content/Images/plus.jpg" /></button></span><p id="member-fullName"></p> </div> Not sure how to get rid of this issue, see the grey around that plus image..I want to get rid of that. Here's the image alone, see that there is nothing around it: here is my css (just various related snippets to all this): div { padding: 0px;} input[type="submit"], input[type="button"], button { background-color: #ffffff; cursor: pointer; font-size: 11px; font-weight: 600; padding: 0px; margin: 0px; width: auto; vertical-align: middle; } #member-name { margin: 30px 0px 0px 0px; height: 20px; font-weight: bold; color: white; padding: 1px 1px 0px 1px; background-color: #d28105; border: 1px solid darkgray; overflow: hidden; } #member-name.p { display: inline-block; } /* #member-name.input[type="submit"] { margin: 0px;padding: 0px; } - this does not work, probably wrong syntax anyway */

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• Why is MediaWiki auto-linking the word “files”

  - by dfrankow

  Our MediaWiki installation is auto-linking the word "files". So Here are some files: a, b, c would result in the word "files" being linked to http://ourhost/mediawiki/files. Why is that happening and how do I make it stop? I can use the nowiki tag, but perhaps it does not surprise you that the word "files" appears often, and it is aggravating to use that tag all the time. Here is some info on our MediaWiki installation from Special:Version. Yes, it's old. Installed software Product Version MediaWiki 1.16.5 PHP 5.2.14-pl0-gentoo (apache2handler) MySQL 5.0.84 Installed extensions Parser hooks GoogleDocs4MW (Version 1.1) Adds tag for Google Docs' spreadsheets display Jack Phoenix SyntaxHighlight (Version 1.0.8.6) Provides syntax highlighting using GeSHi Highlighter Brion Vibber, Tim Starling, Rob Church and Niklas Laxström WebServiceSequenceDiagram(Version 1.0) Render inline sequence diagrams using websequencediagrams.com Eddie Olsson Other MWSearch MWSearch plugin Kate Turner and Brion Vibber Extension functions efLucenePrefixSetup Parser extension tags gallery, googlespreadsheet, html, nowiki, pre, sequencediagram, source and syntaxhighlight Parser function hooks anchorencode, basepagename, basepagenamee, defaultsort, displaytitle, filepath, formatdate, formatnum, fullpagename, fullpagenamee, fullurl, fullurle, gender, grammar, int, language, lc, lcfirst, localurl, localurle, namespace, namespacee, ns, nse, numberingroup, numberofactiveusers, numberofadmins, numberofarticles, numberofedits, numberoffiles, numberofpages, numberofusers, numberofviews, padleft, padright, pagename, pagenamee, pagesincategory, pagesize, plural, protectionlevel, special, subjectpagename, subjectpagenamee, subjectspace, subjectspacee, subpagename, subpagenamee, tag, talkpagename, talkpagenamee, talkspace, talkspacee, uc, ucfirst and urlencode

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• Release Notes for 5/18/2012

  Here are the notes for this week’s release: Pull Requests We’ve added the ability to see the snippets of code where a user commented inline in the discussion of pull requests. You can also add another line comment directly from the discussion area, rather than navigating to the code diff viewer. Note that there’s currently a known issue where the line associated with the comment isn’t being properly differentiated for existing pull requests (the line in the middle of each diff preview should be bolded). Apologies for the inconvenience! As part of this work, we also took some time to clean up our diff viewer UI to remove the dots and introduce a new color scheme where green is used for added lines. Bug Fixes Fixed an issue affecting the ability to assign pull requests. Fixed an issue where managing various team resources for a project was not working in Chrome or Firefox. Fixed an issue where a project’s RSS subscribe dialog popped up in the wrong place. Fixed an issue where editing wiki anchor links would insert extra characters, resulting in broken links. Fixed an issue where project logos did not display correctly when browsing the site with https in Chrome or Firefox. Fixed an issue where users could encounter errors when deleting remote Git branches. Fixed an issue affecting the ability of fork collaborators to push changes to the fork. Fixed an issue where the advanced work item filters would not persist when navigating through result pages. Fixed an issue where the issue tracker notifications link was not clickable in Chrome. Fixed an issue where pull request comments with line breaks would not be formatted properly when viewing the pull request. Other We upgraded our Git servers to version 1.7.10.1. Have ideas on how to improve CodePlex? Visit our ideas page! Vote for your favorite ideas or submit a new one. Got Twitter? Follow us and keep apprised of the latest releases and service status at @codeplex.

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• What is the correct way to code incoming links for SEO?

  - by DC01

  Our site is giving out 'badges' to our authors. They can post these on their personal blogs and they will serve as incoming links to our site. We want to give out the best possible code for SEO without doing anything that would get us flagged. I would like to know what you're thoughts are on the following snippet of code and if anyone has any DEFINITE advice on dos and donts with it. Also, let me know if any of it is redundant or not worth it for SEO purposes. I've kept the css inline since some of the writers would not have access to add link to external CSS. I've changed the real values, but title, alt etc would be descriptive keywords similar to our page titles etc (no overloading keywords or any of that) <div id="writer" style="width:100px;height:50px;> <h1><strong style="float:left;text-indent:-9999px;overflow:hidden;margin:0;padding:0;">articles on x,y,z</strong> <a href="http://www.site.com/link-to-author" title="site description"> <img style="border:none" src="http://www.site.com/images/badge.png" alt="description of articles" title="View my published work on site.com"/> </a> </h1></div>

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• Release Notes for 6/21/2012

  Here are the notes for this week’s release on CodePlex: Pull Requests We now support the ability to conduct pull requests in Git and Mercurial across arbitrary branches in your project. No forks necessary! If you’re on a small team of contributors, this is a great way to conduct code reviews for changes to your project. We now support e-mail notifications to be delivered whenever a comment is added to a pull request or line of code pertaining to a pull request. A checkbox for subscribing now appears at the bottom of all pull requests. You can manage your subscriptions by editing your profile. Bug Fixes Updated the various change subscription details page to reflect our newer UI theme. Changed the placement of horizontal scrollbar when viewing diffs of pull requests and commits to be inline with the code. Fixed various issues around interacting with the new diff viewer that we introduced last week. Do let us know if you have any feedback on the new diff viewer. Have ideas on how to improve CodePlex? Visit our ideas page! Vote for your favorite ideas or submit a new one. Got Twitter? Follow us and keep apprised of the latest releases and service status at @codeplex.

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• IIS 7&rsquo;s Sneaky Secret to Get COM-InterOp to Run

  - by David Hoerster

  Originally posted on: http://geekswithblogs.net/DavidHoerster/archive/2013/06/17/iis-7rsquos-sneaky-secret-to-get-com-interop-to-run.aspxIf you’re like me, you don’t really do a lot with COM components these days.  For me, I’ve been ‘lucky’ to stay in the managed world for the past 6 or 7 years. Until last week. I’m running a project to upgrade a web interface to an older COM-based application.  The old web interface is all classic ASP and lots of tables, in-line styles and a bunch of other late 90’s and early 2000’s goodies.  So in addition to updating the UI to be more modern looking and responsive, I decided to give the server side an update, too.  So I built some COM-InterOp DLL’s (easily through VS2012’s Add Reference feature…nothing new here) and built a test console line app to make sure the COM DLL’s were actually built according to the COM spec.  There’s a document management system that I’m thinking of whose COM DLLs were not proper COM DLLs and crashed and burned every time .NET tried to call them through a COM-InterOp layer. Anyway, my test app worked like a champ and I felt confident that I could build a nice façade around the COM DLL’s and wrap some functionality internally and only expose to my users/clients what they really needed. So I did this, built some tests and also built a test web app to make sure everything worked great.  It did.  It ran fine in IIS Express via Visual Studio 2012, and the timings were very close to the pure Classic ASP calls, so there wasn’t much overhead involved going through the COM-InterOp layer. You know where this is going, don’t you? So I deployed my test app to a DEV server running IIS 7.5.  When I went to my first test page that called the COM-InterOp layer, I got this pretty message: Retrieving the COM class factory for component with CLSID {81C08CAE-1453-11D4-BEBC-00500457076D} failed due to the following error: 80040154 Class not registered (Exception from HRESULT: 0x80040154 (REGDB_E_CLASSNOTREG)). It worked as a console app and while running under IIS Express, so it must be permissions, right?  I gave every account I could think of all sorts of COM+ rights and nothing, nada, zilch! Then I came across this question on Experts Exchange, and at the bottom of the page, someone mentioned that the app pool should be running to allow 32-bit apps to run.  Oh yeah, my machine is 64-bit; these COM DLL’s I’m using are old and are definitely 32-bit.  I didn’t check for that and didn’t even think about that.  But I went ahead and looked at the app pool that my web site was running under and what did I see?  Yep, select your app pool in IIS 7.x, click on Advanced Settings and check for “Enable 32-bit Applications”. I went ahead and set it to True and my test application suddenly worked. Hope this helps somebody out there from pulling out your hair.

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• HTTP Headers: Max-Age vs Expires – Which One To Choose?

  - by Gopinath

  Caching of static content like images, scripts, styles on the client browser reduces load on the webservers and also improves end users browsing experience by loading web pages quickly. We can use HTTP headers Expires or Cache-Control:max-age to cache content on client browser and set expiry time for them. Expire header is HTTP/1.0 standard and Cache-Control:max-age is introduced in HTTP/1.1 specification to solve the issues and limitation with Expire  header. Consider the following headers.   Cache-Control: max-age=24560 Expires: Tue, 15 May 2012 06:17:00 GMT The first header instructs web browsers to cache the content for 24560 seconds relative to the time the content is downloaded and expire it after the time period elapses. The second header instructs web browser to expiry the content after 15th May 2011 06:17. Out of these two options which one to use – max-age or expires? I prefer max-age header for the following reasons As max-age  is a relative value and in most of the cases it makes sense to set relative expiry date rather than an absolute expiry date. Expire  header values are complex to set – time format should be proper, time zones should be appropriate. Even a small mistake in settings these values results in unexpected behaviour. As Expire header values are absolute, we need to  keep changing them at regular intervals. Lets say if we set 2011 June 1 as expiry date to all the image files of this blog, on 2011 June 2 we should modify the expiry date to something like 2012 Jan 1. This add burden of managing the Expire headers. Related: Amazon S3 Tips: Quickly Add/Modify HTTP Headers To All Files Recursively cc image flickr:rogue3w This article titled,HTTP Headers: Max-Age vs Expires – Which One To Choose?, was originally published at Tech Dreams. Grab our rss feed or fan us on Facebook to get updates from us.

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• Alert visualization recipe: Get out your blender, drop in some sp_send_dbmail, Google Charts API, add your favorite colors and sprinkle with html. Blend till it’s smooth and looks pretty enough to taste.

  - by Maria Zakourdaev

    I really like database monitoring. My email inbox have a constant flow of different types of alerts coming from our production servers with all kinds of information, sometimes more useful and sometimes less useful. Usually database alerts look really simple, it’s usually a plain text email saying “Prod1 Database data file on Server X is 80% used. You’d better grow it manually before some query triggers the AutoGrowth process”. Imagine you could have received email like the one below.  In addition to the alert description it could have also included the the database file growth chart over the past 6 months. Wouldn’t it give you much more information whether the data growth is natural or extreme? That’s truly what data visualization is for. Believe it or not, I have sent the graph below from SQL Server stored procedure without buying any additional data monitoring/visualization tool.   Would you like to visualize your database alerts like I do? Then like myself, you’d love the Google Charts. All you need to know is a little HTML and have a mail profile configured on your SQL Server instance regardless of the SQL Server version. First of all, I hope you know that the sp_send_dbmail procedure has a great parameter @body_format = ‘HTML’, which allows us to send rich and colorful messages instead of boring black and white ones. All that we need is to dynamically create HTML code. This is how, for instance, you can create a table and populate it with some data: DECLARE @html varchar(max) SET @html = '<html>' + '<H3><font id="Text" style='color: Green;'>Top Databases: </H3>' + '<table border="1" bordercolor="#3300FF" style='background-color:#DDF8CC' width='70%' cellpadding='3' cellspacing='3'>' + '<tr><font color="Green"><th>Database Name</th><th>Size</th><th>Physical Name</th></tr>' + CAST( (SELECT TOP 10                             td = name,'',                             td = size * 8/1024 ,'',                             td = physical_name              FROM sys.master_files               ORDER BY size DESC             FOR XML PATH ('tr'),TYPE ) AS VARCHAR(MAX)) + '</table>' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Top databases', @body = @html, @body_format = 'HTML' This is the result:   If you want to add more visualization effects, you can use Google Charts Tools https://google-developers.appspot.com/chart/interactive/docs/index which is a free and rich library of data visualization charts, they’re also easy to populate and embed. There are two versions of the Google Charts Image based charts: https://google-developers.appspot.com/chart/image/docs/gallery/chart_gall This is an old version, it’s officially deprecated although it will be up for a next few years or so. I really enjoy using this one because it can be viewed within the email body. For mobile devices you need to change the “Load remote images” property in your email application configuration.           Charts based on JavaScript classes: https://google-developers.appspot.com/chart/interactive/docs/gallery This API is newer, with rich and highly interactive charts, and it’s much more easier to understand and configure. The only downside of it is that they cannot be viewed within the email body. Outlook, Gmail and many other email clients, as part of their security policy, do not run any JavaScript that’s placed within the email body. However, you can still enjoy this API by sending the report as an email attachment. Here is an example of the old version of Google Charts API, sending the same top databases report as in the previous example but instead of a simple table, this script is using a pie chart right from  the T-SQL code DECLARE @html  varchar(8000) DECLARE @Series  varchar(800),@Labels  varchar(8000),@Legend  varchar(8000);     SET @Series = ''; SET @Labels = ''; SET @Legend = ''; SELECT TOP 5 @Series = @Series + CAST(size * 8/1024 as varchar) + ',',                         @Labels = @Labels +CAST(size * 8/1024 as varchar) + 'MB'+'|',                         @Legend = @Legend + name + '|' FROM sys.master_files ORDER BY size DESC SELECT @Series = SUBSTRING(@Series,1,LEN(@Series)-1),         @Labels = SUBSTRING(@Labels,1,LEN(@Labels)-1),         @Legend = SUBSTRING(@Legend,1,LEN(@Legend)-1) SET @html =   '<H3><font color="Green"> '+@@ServerName+' top 5 databases : </H3>'+    '<br>'+    '<img src="http://chart.apis.google.com/chart?'+    'chf=bg,s,DDF8CC&'+    'cht=p&'+    'chs=400x200&'+    'chco=3072F3|7777CC|FF9900|FF0000|4A8C26&'+    'chd=t:'+@Series+'&'+    'chl='+@Labels+'&'+    'chma=0,0,0,0&'+    'chdl='+@Legend+'&'+    'chdlp=b"'+    'alt="'+@@ServerName+' top 5 databases" />'              EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]',                             @subject = 'Top databases',                             @body = @html,                             @body_format = 'HTML' This is what you get. Isn’t it great? Chart parameters reference: chf     Gradient fill  bg - backgroud ; s- solid cht     chart type  ( p - pie) chs        chart size width/height chco    series colors chd        chart data string        1,2,3,2 chl        pir chart labels        a|b|c|d chma    chart margins chdl    chart legend            a|b|c|d chdlp    chart legend text        b - bottom of chart   Line graph implementation is also really easy and powerful DECLARE @html varchar(max) DECLARE @Series varchar(max) DECLARE @HourList varchar(max) SET @Series = ''; SET @HourList = ''; SELECT @HourList = @HourList + SUBSTRING(CONVERT(varchar(13),last_execution_time,121), 12,2)  + '|' ,              @Series = @Series + CAST( COUNT(1) as varchar) + ',' FROM sys.dm_exec_query_stats s     CROSS APPLY sys.dm_exec_sql_text(plan_handle) t WHERE last_execution_time > = getdate()-1 GROUP BY CONVERT(varchar(13),last_execution_time,121) ORDER BY CONVERT(varchar(13),last_execution_time,121) SET @Series = SUBSTRING(@Series,1,LEN(@Series)-1) SET @html = '<img src="http://chart.apis.google.com/chart?'+ 'chco=CA3D05,87CEEB&'+ 'chd=t:'+@Series+'&'+ 'chds=1,350&'+ 'chdl= Proc executions from cache&'+ 'chf=bg,s,1F1D1D|c,lg,0,363433,1.0,2E2B2A,0.0&'+ 'chg=25.0,25.0,3,2&'+ 'chls=3|3&'+ 'chm=d,CA3D05,0,-1,12,0|d,FFFFFF,0,-1,8,0|d,87CEEB,1,-1,12,0|d,FFFFFF,1,-1,8,0&'+ 'chs=600x450&'+ 'cht=lc&'+ 'chts=FFFFFF,14&'+ 'chtt=Executions for from' +(SELECT CONVERT(varchar(16),min(last_execution_time),121)          FROM sys.dm_exec_query_stats          WHERE last_execution_time > = getdate()-1) +' till '+ +(SELECT CONVERT(varchar(16),max(last_execution_time),121)     FROM sys.dm_exec_query_stats) + '&'+ 'chxp=1,50.0|4,50.0&'+ 'chxs=0,FFFFFF,12,0|1,FFFFFF,12,0|2,FFFFFF,12,0|3,FFFFFF,12,0|4,FFFFFF,14,0&'+ 'chxt=y,y,x,x,x&'+ 'chxl=0:|1|350|1:|N|2:|'+@HourList+'3:|Hour&'+ 'chma=55,120,0,0" alt="" />' EXEC msdb.dbo.sp_send_dbmail @recipients = '[email protected]', @subject ='Daily number of executions', @body = @html, @body_format = 'HTML' Chart parameters reference: chco    series colors chd        series data chds    scale format chdl    chart legend chf        background fills chg        grid line chls    line style chm        line fill chs        chart size cht        chart type chts    chart style chtt    chart title chxp    axis label positions chxs    axis label styles chxt    axis tick mark styles chxl    axis labels chma    chart margins If you don’t mind to get your charts as an email attachment, you can enjoy the Java based Google Charts which are even easier to configure, and have much more advanced graphics. In the example below, the sp_send_email procedure uses the parameter @query which will be executed at the time that sp_send_dbemail is executed and the HTML result of this execution will be attached to the email. DECLARE @html varchar(max),@query varchar(max) DECLARE @SeriesDBusers  varchar(800);     SET @SeriesDBusers = ''; SELECT @SeriesDBusers = @SeriesDBusers +  ' ["'+DB_NAME(r.database_id) +'", ' +cast(count(1) as varchar)+'],' FROM sys.dm_exec_requests r GROUP BY DB_NAME(database_id) ORDER BY count(1) desc; SET @SeriesDBusers = SUBSTRING(@SeriesDBusers,1,LEN(@SeriesDBusers)-1) SET @query = ' PRINT '' <html>   <head>     <script type="text/javascript" src="https://www.google.com/jsapi"></script>     <script type="text/javascript">       google.load("visualization", "1", {packages:["corechart"]});        google.setOnLoadCallback(drawChart);       function drawChart() {                      var data = google.visualization.arrayToDataTable([                        ["Database Name", "Active users"],                        '+@SeriesDBusers+'                      ]);                        var options = {                        title: "Active users",                        pieSliceText: "value"                      };                        var chart = new google.visualization.PieChart(document.getElementById("chart_div"));                      chart.draw(data, options);       };     </script>   </head>   <body>     <table>     <tr><td>         <div id="chart_div" style='width: 800px; height: 300px;'></div>         </td></tr>     </table>   </body> </html> ''' EXEC msdb.dbo.sp_send_dbmail    @recipients = '[email protected]',    @subject ='Active users',    @body = @html,    @body_format = 'HTML',    @query = @Query,     @attach_query_result_as_file = 1,     @query_attachment_filename = 'Results.htm' After opening the email attachment in the browser you are getting this kind of report: In fact, the above is not only for database alerts. It can be used for applicative reports if you need high levels of customization that you cannot achieve using standard methods like SSRS. If you need more information on how to customize the charts, you can try the following: Image Based Charts wizard https://google-developers.appspot.com/chart/image/docs/chart_wizard  Live Image Charts Playground https://google-developers.appspot.com/chart/image/docs/chart_playground Image Based Charts Parameters List https://google-developers.appspot.com/chart/image/docs/chart_params Java Script Charts Playground https://code.google.com/apis/ajax/playground/?type=visualization Use the above examples as a starting point for your procedures and I’d be more than happy to hear of your implementations of the above techniques. Yours, Maria

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• Skechers Leverages Oracle Applications, Business Intelligence and On Demand Offerings to Drive Long-Term Growth

  - by user801960

  This month Oracle Retail in the USA announced that Skechers - a world leading lifestyle footwear retailer - would be adopting several Oracle Retail products as part of their global growth strategy and to maximise business efficiency.  While based primarily in the USA, Skechers is a respected retailer across the world and has been an Oracle customer since 1997.  The key information about the announcement is below.  To find out more about Skechers visit their website: http://www.skechers.com/  Skechers U.S.A. Inc., an award-winning global leader in the lifestyle footwear industry, has upgraded and expanded its Oracle® Applications investment, implemented Oracle Database and moved to Oracle On Demand, Oracle’s premier cloud service to support rapid growth across its retail and wholesale channels. The new business information systems are part of a larger initiative for the billion-dollar-plus footwear company to fuel growth, reduce total cost of ownership and enable the business to respond faster to market opportunities. With more than 3,000 styles of shoes to design, develop and market, Skechers upgraded to Oracle’s PeopleSoft Enterprise Financial Management and PeopleSoft Supply Chain Management to increase operational efficiencies and improve controls by establishing an integrated, industry-specific platform. An Oracle customer since 1997, Skechers implemented PeopleSoft Enterprise Real Estate Management to meet the rapid growth of its retail stores worldwide. The company is the first customer to go live on the Real Estate Management module and worked closely with Oracle to provide development insight. Skechers also implemented Oracle Fusion Governance, Risk, and Compliance applications. This deployment enabled the company to leverage its existing corporate governance and compliance efforts throughout the global enterprise and more effectively manage the audit processes across multiple business units, processes and systems while reducing audit costs. Next, Skechers leveraged Oracle Financial Analytics, a pre-built Oracle Business Intelligence Application and PeopleSoft Enterprise Project Costing and PeopleSoft Enterprise Contracts to develop a custom Royalty Management dashboard, providing managers with better financial visibility to the company’s licensing contracts. The company switched to Oracle Database and moved database hosting and management to Oracle On Demand to reduce maintenance, implementation and system administration costs. As a result, Skechers is also achieving a better response time and is delivering a higher level of 24x7 support. OSI Consulting, a Platinum partner in Oracle PartnerNetwork (OPN), provided implementation and integration services to Skechers.   To view the full announcement please click here

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• Willy Rotstein on Analytics and Social Media in Retail

  - by sarah.taylor(at)oracle.com

  Recently I came across a presentation from Dan Zarrella on "The Science of Retweets. (http://www.slideshare.net/HubSpot/the-science-of-retweets-with-dan-zarrella). It is an insightful, fact-based analysis of how tweets propagate and what makes them successful. The analysis is of course very interesting for those of us interested Tweeting. However, what really caught my attention is how well it illustrates, form a very different angle, some of the issues I am discussing with retailers these days. In particular the opportunities that e-commerce and social media open to those retailers with the appetite and vision to tackle the associated analytical challenges. And these challenges are of course not straightforward.   In his presentation Dan introduces the concept of Observability, I haven't had the opportunity to discuss with Dan his specific definition for the term. However, in practical retail terms, I would say that it means that through social media (and other web channels such as search) we can analyze and track processes by measuring Indicators that were not measurable before. The focus is in identifying patterns across a large number of consumers rather than what a particular individual "Likes".   The potential impact for retailers is huge. It opens the opportunity to monitor changes in consumer preference  and plan the business accordingly. And you can do this almost "real time" rather than through infrequent surveys that provide a "rear view" picture of your consumer behaviour. For instance, you could envision identifying when a particular set of fashion styles are breaking out from the pack, and commit a re-buy. Or you could monitor when the preference for a specific mobile device has declined and hence markdowns should be considered; or how demand for a specific ready-made food typically flows across regions and manage the inventory accordingly. Search, blogging, website and store data may need to be considered in identifying these trends. The data volumes involved are huge (check Andrea Morgan's recent post on "Big Data" in retail) but so are the benefits. As Andrea says, for the first time we can start getting insight into "Why" the business is performing in a certain way rather than just reporting on what is happening. And it is not just about the data volumes. Tackling the challenge also calls for integrated planning systems that can bring data and insight into the context of the Decision Making process Buyers, Merchandisers and Supply Chain managers are following. I strongly believe that only when data and process come together you can move from the anecdotal to systematically improving business performance.   I would love to hear your opinions on these trends and where you think Retail is heading to exploit these topics - please email me: [email protected]

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• Oracle OpenWorld Preview: Get Your Hands Dirty with Oracle WebCenter

  - by Christie Flanagan

  Feel like getting your hands dirty with Oracle WebCenter during Oracle OpenWorld next week?  Roll up your sleeves and sharpen you skills sets by mastering Oracle WebCenter technology in one of our Hand-On Labs.  These labs are self-paced, practical learning sessions where you’re guaranteed to discover new ways to derive maximum benefits from Oracle WebCenter.  Experts will be available in person to answer questions and guide you through each lab. HOL10208 - Add Social Capabilities to Your Enterprise Applications Monday, Oct 1, 12:15 PM - 1:15 PM - Marriott Marquis - Salon 1/2 Oracle Social Network enables you to add real-time collaboration capabilities into your enterprise applications, so that conversations can happen directly within your business systems. In this hands-on lab, you will try out the Oracle Social Network product to collaborate with other attendees, using real-time conversations with document sharing capabilities. Next you will embed social capabilities into a sample Web-based enterprise application, using embedded UI components. Experts will also write simple REST-based integrations, using the Oracle Social Network API to programmatically create social interactions.HOL10194 - Enterprise Content Management Simplified: Oracle WebCenter Content’s Next-Generation UI Tuesday, Oct 2, 11:45 AM - 12:45 PM - Marriott Marquis - Salon 1/2Regardless of the nature of your business, unstructured content underpins many of its daily functions. Whether you are working with traditional presentations, spreadsheets, or text documents—or even with digital assets such as images and multimedia files—your content needs to be accessible and manageable in convenient and intuitive ways to make working with the content easier. Additionally, you need the ability to easily share documents with coworkers to facilitate a collaborative working environment. Come to this session to see how Oracle WebCenter Content’s next-generation user interface helps modern knowledge workers easily manage personal and enterprise documents in a collaborative environment.HOL10207 - Build an Intranet Portal with Oracle WebCenter Tuesday, Oct 2, 1:15 PM - 2:15 PM - Marriott Marquis - Salon 1/2 Wednesday, Oct 3, 3:30 PM - 4:30 PM - Marriott Marquis - Salon 1/2In this hands-on lab, you’ll work with Oracle WebCenter Portal and Oracle WebCenter Content to build out an enterprise portal that maximizes the productivity of teams and individual contributors. Using browser-based tools, you’ll manage site resources such as page styles, templates, and navigation. You’ll edit content stored in Oracle WebCenter Content directly from your portal. You’ll also experience the latest features that promote collaboration, social networking, and personal productivity.HOL10206 - Oracle WebCenter Sites 11g: Transforming the Content Contributor Experience Wednesday, Oct 3, 5:00 PM - 6:00 PM - Marriott Marquis - Salon 1/2Oracle WebCenter Sites 11g makes it easy for marketers and business users to contribute to and manage Websites with the new visual, contextual, and intuitive Web authoring interface. In this hands-on lab, you will create and manage content for a sports-themed Website, using many of the new and enhanced features of the 11g release. See Your Favorite WebCenter Products in Action Visit us in the exhibition hall to see demonstrations of WebCenter products.  Demo pod locations are in Moscone South, Right: Oracle Social Network: S-244 Oracle WebCenter Content: S-246, S245 Oracle WebCenter Sites: S-247 Oracle WebCenter Portal: S-249 More Info: Oracle OpenWorld Oracle WebCenter Focus On Guide Oracle Customer Experience Summit @ OpenWorld

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• View and Flip Between Firefox Tabs in 3D

  - by Asian Angel

  Are you tired of the default tab switching style in Firefox? Then get ready to enjoy a more visually pleasing 3D experience with the FoxTab extension. Using FoxTab As soon as you have the extension installed, you will see a new toolbar button available beside the address bar. Before going further you may want to look through the viewing styles available in the lower right corner. Note: You can choose to have the FoxTab button appear in the status bar if preferred or use the keyboard (i.e. F12) by itself to launch FoxTab. The grid view with an angled 3D setting. The page flow view with a more frontal look. If the default background color is not to your liking then you can easily change to a new color or insert a background image. After choosing a new background color, making a few adjustments in the options, and opening more tabs things look very nice using the grid viewing style. Followed by the carousel viewing style. And finally the wall viewing style. You can also set up a top sites page using your favorite viewing style. To add a page to the top sites group right click within the webpage and select Add To Top Sites. Just like that your new selection is added in. Keep in mind that we were not able to move/switch positions in the grid during our tests. Options The extension has plenty of options and settings to help you customize FoxTab to your liking. Conclusion FoxTab adds visually pleasing 3D tab switching to Firefox for anyone who loves eye candy and a touch of fun while browsing. Links Download the FoxTab extension (Mozilla Add-ons) Visit the FoxTab Homepage Similar Articles Productive Geek Tips You Really Want to Completely Disable Tabs in Firefox?Quick Hits: 11 Firefox Tab How-TosQuick Tip: Save Windows and Tabs When Restarting FirefoxMake Firefox Use Multiple Rows of TabsQuick Tip: Use Tab Characters in Textarea Boxes in Firefox TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Xobni Plus for Outlook All My Movies 5.9 CloudBerry Online Backup 1.5 for Windows Home Server Snagit 10 2010 World Cup Schedule Boot Snooze – Reboot and then Standby or Hibernate Customize Everything Related to Dates, Times, Currency and Measurement in Windows 7 Google Earth replacement Icon (Icons we like) Build Great Charts in Excel with Chart Advisor tinysong gives a shortened URL for you to post on Twitter (or anywhere)

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• Simple tips to design a Customer Journey Map

  - by Isabel F. Peñuelas

  “A model can abstract to a level that is comprehensible to humans, without getting lost in details.” -The Unified Modeling Language Reference Manual. Inception using Post-it, StoryBoards, Lego or Mindmaping Techniques The first step in a Customer Experience project is to describe customer interactions creating a customer journey map. Modeling is never easy, so to succeed on this effort, it is very convenient that your CX´s team have some “abstract thinking” skills. Besides is very helpful to consult a Business Service Design offered by an Interactive Agency to lead your inception process. Initially, you may start by a free discussion using post-it cards; storyboards; even lego or any other brainstorming technique you like. This will help you to get your mind into the path followed by the customer to purchase your product or to consume any business service you actually offer to your customers, or plan to offer in the near future. (from www.servicedesigntools.org) Colorful Mind Maps are very useful to document and share meeting ideas. Some Mind Maps software providers as ThinkBuzzan provide trial versions, and you will find more mindmapping options on this post by Mashable. Finally to produce a quick one, I do recommend Wise, an entirely online mindmaping service. On my view the best results in terms of communication will always come for an artistic hand-made drawing. Customer Experience Mind Map Example Making your first Customer Journey Map To add some more formalization to your thoughts, there is a wide offering for designing Customer Journey Maps. A Customer Map can be represented as an oriented graph in which another follows each step. The one below is the most simple Customer Journey you can draw. Nothing more than a couple of pictures, numbers and lines to design the customer steps sequence in the purchase process. Very simple Customer Journey for Social Mobile Shopping There are a lot of Customer Journey templates much more sophisticated available  in the Web using a variety of styles, as per example this one with a focus on underlining emotional experience, or this other worksheet template. Representing different interaction devices on the vertical axis, and touchpoints / requirements and existing gaps horizontally  is today´s most common format for Customer Journeys. From Customer Journey Maps to CX Technology Adoption Plans Once you have your map ready, you can start to identify the IT infrastructure requirements for your CXProject. By analyzing customer problems and improvement opportunities with maps, you will then identify the technology gaps and the new investment requirements in your IT infrastructure. Deeping step by step from the more abstract to the more concrete is the best guarantee to take the right IT investment decisions.  ¡Remember to keep your initial customer journey safe on your pocket in every one of your CX´s project meetings- that´s you map to success!

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• on coding style

  - by user12607414

  I vastly prefer coding to discussing coding style, just as I would prefer to write poetry instead of talking about how it should be written. Sometimes the topic cannot be put off, either because some individual coder is messing up a shared code base and needs to be corrected, or (worse) because some officious soul has decided, "what we really need around here are some strongly enforced style rules!" Neither is the case at the moment, and yet I will venture a post on the subject. The following are not rules, but suggested etiquette. The idea is to allow a coherent style of coding to flourish safely and sanely, as a humane, inductive, social process. Maxim M1: Observe, respect, and imitate the largest-scale precedents available. (Preserve styles of whitespace, capitalization, punctuation, abbreviation, name choice, code block size, factorization, type of comments, class organization, file naming, etc., etc., etc.) Maxim M2: Don't add weight to small-scale variations. (Realize that Maxim M1 has been broken many times, but don't take that as license to create further irregularities.) Maxim M3: Listen to and rely on your reviewers to help you perceive your own coding quirks. (When you review, help the coder do this.) Maxim M4: When you touch some code, try to leave it more readable than you found it. (When you review such changes, thank the coder for the cleanup. When you plan changes, plan for cleanups.) On the Hotspot project, which is almost 1.5 decades old, we have often practiced and benefited from such etiquette. The process is, and should be, inductive, not prescriptive. An ounce of neighborliness is better than a pound of police-work. Reality check: If you actually look at (or live in) the Hotspot code base, you will find we have accumulated many annoying irregularities in our source base. I suppose this is the normal condition of a lived-in space. Unless you want to spend all your time polishing and tidying, you can't live without some smudge and clutter, can you? Final digression: Grammars and dictionaries and other prescriptive rule books are sometimes useful, but we humans learn and maintain our language by example not grammar. The same applies to style rules. Actually, I think the process of maintaining a clean and pleasant working code base is an instance of a community maintaining its common linguistic identity. BTW, I've been reading and listening to John McWhorter lately with great pleasure. (If you end with a digression, is it a tail-digression?)

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• How do you structure computer science University notes?

  - by Sai Perchard

  I am completing a year of postgraduate study in CS next semester. I am finishing a law degree this year, and I will use this to briefly explain what I mean when I refer to the 'structure' of University notes. My preferred structure for authoring law notes: Word Two columns 0.5cm margins (top, right, bottom, middle, left) Body text (10pt, regular), 3 levels of headings (14/12/10pt, bold), 3 levels of bulleted lists Color A background for cases Color B background for legislation I find that it's crucial to have a good structure from the outset. My key advice to a law student would be to ensure styles allows cases and legislation to be easily identified from supporting text, and not to include too much detail regarding the facts of cases. More than 3 levels of headings is too deep. More than 3 levels of a bulleted list is too deep. In terms of CS, I am interested in similar advice; for example, any strategies that have been successfully employed regarding structure, and general advice regarding note taking. Has latex proved better than Word? Code would presumably need to be stylistically differentiated, and use a monospaced font - perhaps code could be written in TextMate so that it could be copied to retain syntax highlighting? (Are notes even that useful in a CS degree? I am tempted to simply use a textbook. They are crucial in law.) I understand that different people may employ varying techniques and that people will have personal preferences, however I am interested in what these different techniques are. Update Thank you for the responses so far. To clarify, I am not suggesting that the approach should be comparable to that I employ for law. I could have been clearer. The consensus so far seems to be - just learn it. Structure of notes/notes themselves are not generally relevant. This is what I was alluding to when I said I was just tempted to use a textbook. Re the comment that said textbooks are generally useless - I strongly disagree. Sure, perhaps the recommended textbook is useless. But if I'm going to learn a programming language, I will (1) identify what I believe to be the best textbook, and (2) read it. I was unsure if the combination of theory with code meant that lecture notes may be a more efficient way to study for an exam. I imagine that would depend on the subject. A subject specifically on a programming language, reading a textbook and coding would be my preferred approach. But I was unsure if, given a subject containing substantive theory that may not be covered in a single textbook, people may have preferences regarding note taking and structure.

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• My Body Summary template for Orchard

  - by Bertrand Le Roy

  By default, when Orchard displays a content item such as a blog post in a list, it uses a very basic summary template that removes all markup and then extracts the first 200 characters. Removing the markup has the unfortunate effect of removing all styles and images, in particular the image I like to add to the beginning of my posts. Fortunately, overriding templates in Orchard is a piece of cake. Here is the Common.Body.Summary.cshtml file that I drop into the Views/Parts folder of pretty much all Orchard themes I build: @{ Orchard.ContentManagement.ContentItem contentItem = Model.ContentPart.ContentItem; var bodyHtml = Model.Html.ToString(); var more = bodyHtml.IndexOf("<!--more-->"); if (more != -1) { bodyHtml = bodyHtml.Substring(0, more); } else { var firstP = bodyHtml.IndexOf("<p>"); var firstSlashP = bodyHtml.IndexOf("</p>"); if (firstP >=0 && firstSlashP > firstP) { bodyHtml = bodyHtml.Substring(firstP, firstSlashP + 4 - firstP); } } var body = new HtmlString(bodyHtml); } <p>@body</p> <p>@Html.ItemDisplayLink(T("Read more...").ToString(), contentItem)</p> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } This template does not remove any tags, but instead looks for an HTML comment delimiting the end of the post’s intro: <!--more--> This is the same convention that is being used in WordPress, and it’s easy to add from the source view in TinyMCE or Live Writer. If such a comment is not found, the template will extract the first paragraph (delimited by <p> and </p> tags) as the summary. And if it finds neither, it will use the whole post. The template also adds a localizable link to the full post.

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• Before the Summit of 2012

  - by Ajarn Mark Caldwell

  Today, Monday, was the first day of the PASS Summit Preconference training events, but instead I spent the day at the free SQL in the City event put on by Red Gate. For me this was not a financial decision (pre-con sessions cost extra above the general Summit registration) but rather a matter of interest.  I had already included money for pre-cons in this year’s training budget, but none of them really stood out to me, so even if the Red-Gate event were not going on at the same time, I probably would not have gone to any pre-cons this year.  However, the topics being presented at the SQL in the City event were of great interest to me.  There promised to be good information on Continuous Integration and automated deployment of database changes, which lately has been a real hot topic at my work.  And indeed, Red-Gate announced the release of a new tool (still in Early Access Program…a.k.a. Beta) which is called the Deployment Manager.  Since we are in the middle of a TFS implementation project, it will be interesting to see how this plays out and compares to what we put together with the automated builds in TFS.  But, as I understand it, the primary focus of Deployment Manager is not to be the Build process (Red Gate uses JetBrains’ Team City for that in their shop) but rather to aid in the deployment of those build packages, as well as providing easy rollback and a good visualization of which versions of software are in which environments.  It looks promising and I’ve already downloaded the installer package to play with it later. Overall, I was quite impressed with the SQL in the City event.  Having heard many current and past members of the PASS Board of Directors describe the challenges of putting on a large conference, and the growing pains that the PASS Summit has gone through, I am even more impressed that the Red Gate event ran as smoothly as it did.  And it is quite impressive the amount of money that Red Gate must have spent given that this was a no-charge event to attend, they had a very nice hot lunch, and the after-event drinks celebration.  Well done, folks! Of course it was great to hear from a variety of speakers.  Today I listened to some folks from Red Gate like Grant Fritchey (blog | @GFritchey) and David Atkinson (Product Manager for SQL Source Control and now the Deployment Manager tool set); and also Brent Ozar (blog | @BrentO) and Buck Woody (blog | @BuckWoody).  By the way, if you have never seen either Brent or Buck speak, you really should.  Different styles, but both are very entertaining and educational at the same time.  I love Buck’s sense of humor (here’s a tip…don’t be late to Buck’s session or you’ll become part of the presentation) and I praise Brent’s slides.  Brent’s style very much reminds me of that espoused by Garr Reynolds on his Presentation Zen blog (and book) and I am impressed that he can make a technical presentation so engaging. It was a great day, a great way to kick off the week, and I am excited to get into the full Summit!

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