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• The file STDOLE2.TLB cannot be found or contains a Visual Basic for Applications library that is not

  - by Jim Birchall

  In Microsoft Project 2007 Professional, If I select Tools Macro Security the message: The file "STDOLE.TLB" cannot be found or contains a Visual Basic for Applications library that is not valid. Verify that the file name is correct, and try again. If the Visual Basic for Applications library is invalid, reinstall Project. I am a software developer and I have developed an Add-In for MS Project using Visual Studio 2005, with all the problems that entails. As such my machine is configured with both Project 2003 Professional and Project 2007 Professional. I only noticed this error when trying to debug my Add-In. The Add-In loads and draws the menu, but when I click on the menu option I receive this error (which is also generated by the Tools Macros Security option mentioned above). I have tried repairing office installations and uninstalling everything and then re-installing everything all over again, but after several hours I still get the same problem. Does anyone have any idea how to resolve this? Some method of finding out what type libraries are registered with STDOLE2.TLB may help if I can identify what is causing the problem. Also a way of manually unregistering the nasty library may be helpful. My machine is configured as follows: Windows 7 Ultimate x64 Project 2003 Professional Office 2007 Ultimate Project 2007 Professional Visio 2007 Professional Visual Studio 2005 Team Edition for Developers Visual Studio 2005 Tools for Office Second edition Visual Studio 2008 Professional I also installed MS Project 2010 Beta to test my Add-In against, but have since uninstalled it. I have a suspicion that this may have caused the problem, but I cannot be sure.

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• Zabbix Proxy not collecting data

  - by Jordan Eunson

  I have a working Zabbix 1.8.2 server collecting data for our office and our colo facility. However the link between the colo and office is flaky. What I'm trying to do is setup a proxy on the colo side to have a 1 hour cache and relay the data to our primary server at the office. Our zabbix server is compiled from source and uses a mysql database I've followed the instructions found in the zabbix documentation to compile the proxy using a sqlite3 database. I add the proxy to zabbix under Administration-DM-Proxies. The zabbix server "sees" the proxy because the "last seen" field is always under 60s. However when I assign a colo host to the proxy I stop receiving data from it. The colo host's zabbix_agentd.log file says this: 29343:20100622:124847 Timeout while answering request 29343:20100622:124847 Getting list of active checks failed. Will retry after 60 seconds The zabbix_proxy.log says this. 2041:20100622:123131.760 Deleted 0 records from history [0.000994 seconds] 2028:20100622:124131.671 Error while receiving answer from server [ZBX_TCP_READ() failed I also am unable to receive any SNMP data which is more important to me than the zabbix agent data. Has anyone had this problem before? Zabbix Server OS: CentOS5.4 Zabbix Server Build: 1.8.2 from source Zabbix Proxy OS: CentOS5.4 Zabbix Proxy Build: 1.8.2 from source P.S. The SQLite database on the zabbix proxy never gets any data written to it, it is identical to when I created it from the blank schema in zabbix-1.8.2/create/schema. (Yes I've checked the permissions)

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• How to get decent WiFi despite a virtual Faraday cage

  - by MT_Head

  One of my clients is the local branch of an international airline. They have a small office in the secured area behind the ticket counters, and timeshare space at the ticket counter. I need to add a ticket printer out front, which I cannot (for contract/liability reasons) attach to the shared computer at the counter; the only workable solution seems to be to put the printer and its attached computer on a cart and connect to the office's network via WiFi. So far, no problem - right? Well, the terminal has been getting a facelift, which - among other things - includes decorative stainless-steel panels along the wall behind the ticket counters. This paneling acts as a seriously effective barrier to WiFi! The office's WiFi router - a brand-new D-Link DIR-815, dual-band 802.11n - is just on the other side of the pictured wall, and twenty feet or so to the right. And yet the only way I can connect AT ALL on this side of the wall is to stick the USB adapter (on the end of an extension cable) right into the crack between panels... and even then I can only see the 5GHz network, and that very weakly. Has anyone else had experience with this sort of misguided interior decoration? Any ideas on how I can improve reception on the other side of the barrier? (Needless to say, physical modifications of the environment - tempting though they might be - are strictly no-go.)

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• Terminal server performance over high latency links

  - by holz

  Our datacenter and head office is currently in Brisbane, Australia, and we have a branch office in the UK. We have a private WAN with a 768k link to our UK office and the latency is at about 350ms. The terminal server performance is reeeeealy bad. Applications that don't have too much animation or any images seem to be okay. But as soon as they do, the session is almost unusable. Powerpoint and internet explorer are good examples of apps that make it run slow. And if there is an image in your email signature, outlook will hang for about 10 seconds each time a new line is inserted, while the image gets moved down a few pixels. We are currently running server 2003. I have tried Server 2008 R2 RDS, and also a third party solution called Blaze by a company called Ericom, but it is still not too much better. We currently have a 5 levels dynamic class of service with the priority in the following order. VoIP Video Terminal Services Printing Everything else When testing the terminal server performance, the link monitored using net-flows, and have plenty we of bandwidth available, so I believe that it is a latency issue rather than bandwidth. Is there anything that can be done to improve performance. Would citrix help at all?

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• special case ssh connection lag

  - by Hersheezy

  Setup We have a DMZ and LAN in our office that are connected to the outside with the following setup: +------+ | |------> LAN (normal office router) |Modem | | |------> DMZ (a single machine) +------+ Our internet account is with Comcast and we have 5 status IPs, one of which points to the single machine in the DMZ. Problem ssh connections initiated ANYWHERE EXCEPT the office LAN are really fast. However, from the LAN, there is about a 5 second delay. WTF?? Extra info The DMZ machine is debian 5. Executing a wget to the DMZ has no lag. When executing the following, everything up to HERE IS WHERE THE LAG IS INCURRED executes immediately. ssh -vvvv [email protected] ... debug2: set_newkeys: mode 1 debug1: SSH2_MSG_NEWKEYS sent debug1: expecting SSH2_MSG_NEWKEYS debug3: Wrote 16 bytes for a total of 1015 debug2: set_newkeys: mode 0 debug1: SSH2_MSG_NEWKEYS received debug1: SSH2_MSG_SERVICE_REQUEST sent debug3: Wrote 48 bytes for a total of 1063 debug2: service_accept: ssh-userauth debug1: SSH2_MSG_SERVICE_ACCEPT received debug2: key: /home/shopkins/.ssh/id_rsa (0x22440830) debug2: key: /home/shopkins/.ssh/identity ((nil)) debug2: key: /home/shopkins/.ssh/id_dsa ((nil)) debug3: Wrote 64 bytes for a total of 1127` HERE IS WHERE THE LAG IS INCURRED debug1: Authentications that can continue: publickey,password debug3: start over, passed a different list publickey,password debug3: preferred gssapi-keyex,gssapi-with-mic,gssapi,publickey,keyboard-interactive,password debug3: authmethod_lookup publickey debug3: remaining preferred: keyboard-interactive,password debug3: authmethod_is_enabled publickey debug1: Next authentication method: publickey debug1: Offering public key: /home/shopkins/.ssh/id_rsa debug3: send_pubkey_test debug2: we sent a publickey packet, wait for reply debug3: Wrote 368 bytes for a total of 1495 debug1: Authentications that can continue: publickey,password debug1: Trying private key: /home/shopkins/.ssh/identity debug3: no such identity: /home/shopkins/.ssh/identity debug1: Trying private key: /home/shopkins/.ssh/id_dsa debug3: no such identity: /home/shopkins/.ssh/id_dsa debug2: we did not send a packet, disable method debug3: authmethod_lookup password debug3: remaining preferred: ,password debug3: authmethod_is_enabled password debug1: Next authentication method: password [email protected]'s password:

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• What would keep a Microsoft Word AutoNew() macro from running?

  - by Chris Nelson

  I'm using Microsoft Office 2003 and creating a bunch of template documents to standardize some tasks. I know it's standard practice to put the templates in an certain place Office expects to find them but that won't work for me. What I want is to have "My Template Foo.dot" and "My Template Bar.dot", etc. in the "My Foo Bar Stuff" on a shared drive and users will double click on the template to create a new Foo or Bar. What's I'd really like is for the user to double click on the Foo template and be prompted for a couple of items related to their task (e.g., a project number) and have a script in the template change the name that Save will default to something like "Foo for Project 1234.doc". I asked on Google Groups and got an answer that worked....for a while. Then my AutoNew macro stopped kicking in when I created a new document by double clicking on the template. I have no idea why or how to debug it. I'm a software engineering with 25+ years of experience but a complete Office automation noob. Specific solutions and pointers to "this is how to automate Word" FAQs are welcome. Thanks.

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• Computer loses all installed programs and appears to return OS-only state

  - by Jake

  This is a story regarding 3 laptops of different brand and models. On separate occassions, I configured each of these Windows 7 / Vista computers with the necessary configuration and applications (which are supposedly the same actually), e.g. join office domain, same windows updates, microft office etc. These machinese were configure in our office in Singapore, and then they were taken to India for use. Someday in India, when booting up the laptop, all went fine except when it reach the log in screen, it was no longer possible to login with domain credentials. Logging into the laptop local admin account will lead to discover that the machine has returned to "OS-only state". All the configurations and applications were gone. The actual user profiles are still in the C: drive so files can still be retrieved, but under Control Panel Uninstall Programs it is evident that at least the registry is corrupted. The above scenario happen to the first 2 laptops. For the third, the system reports "Operating System Not Found" on boot up. I cannot think of any reason except to suspect a power fluctuation issue. Question is, will a power issue create this behaviour? What else can cause this issue?

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• AD server within another network - DNS issues

  - by Harry Muscle

  Here's a quick summary of the environment I support: we have a domain (domain A) that has about 20 client computers. The domain server for this domain and all the clients sit within the network infrastructure of a larger domain (domain B). All the computers get their network settings via DHCP from domain B's servers. I have no control and am unable to make changes to anything to do with domain B. The problem I have is that currently in order for my domain's (domain A) clients to be able to resolve the domain server and the shares on it they have their DNS server IP address set to domain A's domain server (via the default GPO). Unfortunately when a laptop (windows and mac) gets taken home, they are still looking for the domain server as their DNS server and obviously can't access the internet correctly outside of our environment. Ideally I need a solution where the machines use domain A's domain server as their DNS when inside the office and use what ever DNS server DHCP gives them when they are outside the office. However, since I have no control over the office DHCP server, I'm not sure how this can be accomplished. Any help and advice that anyone can offer is highly appreciated. Thanks, Harry P.S. The solution I'm trying to find needs to require no involvement from the user.

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• Read Only Domain Controllers and DNS zone updates

  - by Mike M

  I have a Windows 2003 domain and just added a new DC that runs 2008 R2. I updated the schema accordingly for both forest and domain levels. I also made sure to run /rodcprep at the time I did this. I have a branch office with a 2008 R2 file/print server that is a read-only domain controller (DC). The one problem I have been having is with AD-integrated DNS records updates. In the data center, we had to make an IP address change on a particular server. All our other sites' DCs (2003) updated the record fine. The 2008 R2 DC in the data center also updates its record fine. However, the RODC in the branch office does not. So if I nslookup the target server on a 2003 DC, the IP address is correct. Same with the 2008 R2 DC in the data center. But an nslookup on the branch office RODC still pulls in the old IP address. Moreover, any new records we've created (e.g., just added a new terminal server) do not get updated on the branch RODC either. Is there something simple I'm missing? How do I get the RODC to sync its AD-integrated DNS records with the rest of my world? Thank you in advance for your responses. Mike

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• Samba Share - MS Excel when saved (can't access the file, there are several possible reasons)

  - by brain90

  Dear Fellow ServerFaulter, I have a weird problem in my samba share. I have one share definition for 3 client (A,B,C) This share contain some excel file which having a lot of formula and linked each other. Client A access the file with libre office (ubuntu), client B access with WinXP & MS Office 2003, The write and read process working successfuly on Both of them. The problem occur when client C accessing the same file with MS Excel 2003 (windows xp). This messagebox appear when he saving the file : Microsoft office excel cannot access the \\192.168.1.23\myshare\ There are several possible reasons: - The File ort path does not exist The file is being used by another program. - The workbook you are trying to save has the same name as a - Currently open workbooks. I was trying http://support.microsoft.com/kb/291204 but it didnt work. Below is my share definition : [brainshare] comment = brainshare path = /opt/brainshare/ valid users = @brainshare force group = brainshare read only = No create mask = 0775 veto files = /*.scr/*.eml/thumbs.com/ Help me please... Thanks in advance ! Server: Ubuntu 10.10, Samba version 3.5.4

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• Two large, linked Excel files take 30 minutes to save, except in VMWare environment

  - by Gerald L

  I support some tax consultants who love to use Excel when they should probably be using Access. Anyway, they have created two Excel files, A and B. File B has cells linked to file A. File A is 27 MB and file B is 16 MB. One worksheet has roughly 1 million rows and there is another worksheet doing a whole bunch of SUMIF on the 1 million rows. Not the best idea, but whatever. Both Excel files open and recalculate within a reasonable amount of time (1-2 minutes). For a files that large, this is acceptable. Here is the problem: Once you change a cell, and save the file B, it takes a solid 30 minutes to save the file, and the processors are going full speed. I've tried this on 6 different machines, all running Windows XP SP3 with Office 2007 SP2 and all patches. The specs vary from one machine with 512 MB or RAM to a machine with 4 GB of RAM and quad processors. Same result every time. Here is the clincher: If I do this same save operation on a VMWare virtual machine, the file gets saved in 1 minute. I've tried this with my ESX servers at the office, my Mac Fusion at home, and VMWare workstation at the office. It does not matter how much RAM the virtual machine has... it saves in about 1 minute every time. Does anybody have any idea why this is happening and how to fix?

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• Limit bandwith on network of computers

  - by Joseph34123

  We have network in office of approximately 10 computers sometimes when someone downloads something for work (e.g. syncing email with an attachment or Dropbox), everyone slows down. I could limit each computer in office but the problem is that we have an open WiFi network, and I cannot access the computers that use it. We have one main DSL router "Netopia 3347" and another router connected to it on wire for public wifi is "Linksys WRT110". I cannot change the setup we have and don't want to. There's 2 approaches here: Set office computers download limit in each computer and then I need to find out how I can set a download limit for the wifi network such as in the router settings. It's a Linksys router and I did not see the option for this, so maybe I need new router for WiFi? Don't bother with each computer and put some "specific hardware" or another computer before router so all traffic goes trough it and I can then assign priority maximum speed for each IP address. Question is what hardware do I need?

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• Zabbix Proxy not collecting data

  - by syntaxcollector

  Hi All I have a working Zabbix 1.8.2 server collecting data for our office and our colo facility. However the link between the colo and office is flaky. What I'm trying to do is setup a proxy on the colo side to have a 1 hour cache and relay the data to our primary server at the office. Our zabbix server is compiled from source and uses a mysql database I've followed the instructions found in the zabbix documentation to compile the proxy using a sqlite3 database. I add the proxy to zabbix under Administration-DM-Proxies. The zabbix server "sees" the proxy because the "last seen" field is always under 60s. However when I assign a colo host to the proxy I stop receiving data from it. The colo host's zabbix_agentd.log file says this: 29343:20100622:124847 Timeout while answering request 29343:20100622:124847 Getting list of active checks failed. Will retry after 60 seconds The zabbix_proxy.log says this. 2041:20100622:123131.760 Deleted 0 records from history [0.000994 seconds] 2028:20100622:124131.671 Error while receiving answer from server [ZBX_TCP_READ() failed I also am unable to receive any SNMP data which is more important to me than the zabbix agent data. Has anyone had this problem before? Zabbix Server OS: CentOS5.4 Zabbix Server Build: 1.8.2 from source Zabbix Proxy OS: CentOS5.4 Zabbix Proxy Build: 1.8.2 from source P.S. The SQLite database on the zabbix proxy never gets any data written to it, it is identical to when I created it from the blank schema in zabbix-1.8.2/create/schema. (Yes I've checked the permissions)

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• Need help diagnosing my machine

  - by Tom Collins

  I have something that just slows my computer to a crawl sometimes. Not running anything big. Yesterday all I had running (besides background apps) were Firefox & Windows Explorer and could barely even switch screens. Nothing showing up in the task manager as hogging CPUs. I have all non-essential services stopped (MySQl & MSSQL) unless I need them. I made some restore points not long ago, but they disappeared. This is a development mach with a LOT of apps installed, so I really, really do not want to re-install Windows. So, what I'm looking for are ideas or tools I can use to help diagnose this problem. The only clues I have is this started right after I installed Office 2013 (with Office 2010 still installed as well) installed Visual Studio 2012 (also keeping 2010 as a co-install) and installed MSSQL 2012 (upgrade from 2008, no co-install) Also, computer runs fine in Safe Mode. I've just ran out of ideas of what to check. Any help / suggestions would much appreciated. Thanks P.S. I'm running Win 7 Pro (x64). Office is also 64 bit. Visual Studio & MSSQL are 64 bit if that option was available (not sure).

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• cannot connect to vpn server (error 721)

  - by callmeblessed

  I got 2 internet connections in my computer. One is using 3.5G HSDPA modem (vodafone huawei e220) and the other using mobile phone (cdma zte c261). Both are using different ISP and i have both. at the moment, i can connect to my office vpn using the HSDPA modem one. But when i tried to use cdma modem (dial up - mobile phone modem), i am just able to get "verifying username and password" and then after a few minutes it display error : Error 721 The Remote Computer didn't respond. I tried to ping into my office ip address, it got good result but still cannot connect to the vpn. I tried to turn off all my firewall (i'm using commodo) and has no response as well. In my cdma mobile phone modem Network connections I tried to allow iNternet connection sharing as well ... and turn on all Internet Protocol TCP/IP, File & Printer Sharing & Client for microsoft networks. But all of my effort has no effect. How to fix this problem ? note: my office using windows vpn as well. thank you .

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• Can not access SQLServer database

  - by btrey

  I'm trying to convert an Access database to use a SQLServer backend. I've upsized the database and everything works on the server, but I'm unable to access it remotely. I'm running SQLServer Express 2005 on Windows Server 2003. The server is not configured as a domain controller, nor connected to a domain. The computers I'm trying to access the server from are part of a domain, but there are no local domain controllers. I'm at a remote location and the computers are configured and connected to the domain at the home office, then shipped to us. We normally log in with cached credentials and VPN into the home office when we need to access the domain. I can use Remote Desktop Connection to access the 2k3 server which is running SQLServer. If I log into the server with my username, I can bring up the database, access it via the Trusted Connection, and the database works. If I try to run the database locally, however, I get the Server Login dialog box. I can not use a Trusted Connection because my local login is to the home office domain and is not recognized by the SQLServer machine. If I try to use the username/password that is local to the SQLServer, I get a login failed error. I've tried entering the username as "username", "workgroup/username" (where "workgroup" is the name of the workgroup on the SQLServer), "sqlservername/username" and "[email protected]" where "1.2.3.4" is the IP of the SQLServer. In all cases, I get a login failed error. As I said, I can login to the server via Remote Desktop Connection with the same username and password and use the database, so permissions for the username appear to be correct for both a remote connection and for database access. Not sure where to go from here and any assistance would be appreciated.

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• Hosting websites in our Workplace custom-built datacentre

  - by i.h4d35

  I'm faced with unique learning opportunity at work at the moment. Due to the slowdown (amongst other reasons), the powers that be at my office have decided to abandon our shared hosting providers (both shared and dedicated hosting) and have decided to host the websites at our office's datacentre. We're running 7 websites, wherein the average unique hits per day at the moment is about 900. We have 2 servers set aside for this - one is a DELL POWER EDGE 1850 (Intel Xeon 3 GHZ*2, 4GB RAM, 73GB HDD and the other is an HP DL 380 G3 (Intel Xeon 2.8 GHz, 6 GB RAM, 73 GB HDD) a) I would like to know the pros and cons of going ahead with this project.All the sites will be hosted on a single IP. In all probability, the OS is going to be CentOS. b) Do you think I should consider Virtualization into this equation (KVM/Xen)? I was thinking in terms of separate instances of the DB server and the frontend though I do not know if this is the best way to go. c) Should I be trying to use cloud stacks like OpenStack and try to make it look like websites hosted on some sort of Public Cloud? (something that I checked out here). Here is something else I came across, which looks similar to what needs to be done at our office. About the websites - Of the 7 websites, 4 are basic static websites which basically gives a whole lot of information about a few local institutions. The remaining 3 are local product-based websites developed in PHP wherein end user can view products and order them online. I am trying to take this as a learning experience wherein I can learn to build something from scratch and save the company a little something in the process. The migration needs to be completed by Easter so I guess it gives us some time (or am I being overly optimistic??). I am confused here and would appreciate all the help I can get. Thanks in advance.

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• Assistance on setup to Connect an offsite server to the LAN via RRAS VPN - Server 2008 R2

  - by Paul D'Ambra

  I have an office LAN protected using a Zyxel Zywall USG 300. I've set up an L2TP/ipsec VPN on that which accepts connections using a shared secret and I've tested this from multiple clients. I have a server offsite and want to set up RRAS to use a persistent connection to the VPN so that it can carry out network jobs even with no one logged in (I'm using it for Micorosft DPM secondary backup). If I create a vpn as if I were setting up a users laptop it can dial in no problem but if I set up a demand dial interface in RRAS it errors. I enable RRAS ticking only demand dial interface (branch office routing) Select network interfaces, right click and choose new demand dial interface Name the VPN ToCompany Select connect using VPN And then L2TP as the vpn type enter the IP address (double-checked for typos!) select Route IP packets on this interface specify static route to remote network as 10.0.0.0/24 with metric of 1 add dial out credentials (again double checked for typos and confirmed with other vpn connections click finish now I right-click on the new interface and choose properties and then the security tab I change Data encryption to optional select only PAP for Authentication (both as per manufacturer of Zywall) click advanced settings against type of vpn and set shared secret then I select the new interface, right-click and choose connect this dials and then errors with either 720 or 811 as the error codes. However, if I create a VPN by going to Network & Sharing center and setting up as if I was creating a VPN from my laptop to the office (say) it dials successfully so I know the VPN settings are correct and the machine can connect to the VPN. Suggests very strongly the problem is how I'm setting up RRAS. Can anyone help?

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• Display maintenance site to requesters based on their IP address

  - by user64294

  Hi all. I would like to set a special configuration in our apache web server. I would like to display sites to the users according to their IP addresses. We plan to upgrade our web sites. During the upgrade we'll put a maintenance site: so all the users which will connect to our web sites will get this site. There are 200 websites affected by the upgrade, so I don't want to change apache settings for each one. In order to test the upgrade i need to set apache to let only my IP address to access to asked site. If my IP address is a.b.c.d and if i ask for test.com i want to see it. but all other users, having a different IP address, should get the maintenane site even if they look for test.com. Our webserver is hosted out of the office (ovh.com france). The testers are the developers at our office and me. We can take some sites and enable them for test in which we implement IP restrictions in each website: the idea is on these websites, if the visitor's IP address is different from our office IP address we redirect this visitor to our maintenance website else we display the website. Is there a way to do this? Thank you.

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• Windows 7 Printing Issue

  - by Adrian Godong

  I am using Windows 7 RTM x64. From Control Panel Devices and Printers, I have three printers listed; Fax, XPS Writer, and a Lexmark. I can print a test page through the printer properties with no problem. I can print a text file from Notepad with no problem. I can't print from Safari. When I press Ctrl+P, it displays the Print dialog, press OK and nothing happened. I can't print from Adobe Reader. When I press Ctrl+P, it complains that it there is no printer installed. I can't print from Office applications. When I press Ctrl+P, it crashes immediately. Running Office Diagnostics does not help. I can't print from IE8. When I press Ctrl+P, it displays the Print dialog, complains that I have to select a printer from the list, selected any of the three printers, the Print button is disabled. Any help? Update (01/11/2009): The default printer is the Lexmark. I'm testing on this one as well. I was about to reinstall Office (as this is the first application that has the problem), but then I tried other, some behave similarly but not identical (maybe caused by different printing implementation). On those applications that is able to display printer selection dialog, I tried the Lexmark and XPS. Neither printed anything (paper for Lexmark, file for XPS). Update (01/12/2009): It seems that my Windows installation is botched. A colleague have similar hardware/software combination (it's the same workstation model and Windows 7 x64) and his can print perfectly fine. I tried adding the printer from his share, no joy. I can test print from the printer property, I can print from Notepad, but not from any other application.

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• Word 2003 will not show up in Windows 7

  - by invadersil

  I just installed Windows 7 over the holiday and it went swimmingly well. Today I finished up a few things like installed MS Office 2003. That went well too, until I tried to open up Word. When I try to open up Word on its own, it comes up in the application bar but the application window does not show. I use Word as the editor in Outlook which does work. I also discovered that I can start it up in safe mode and it will work normally. But normal startup just doesn't show me anything. Oddly, if I start typing stuff while the app is selected in the app bar and then try to close it, it pops up a message asking if I want to save it. I tried running the compatibility utility within Windows 7 but still no dice. Has anybody seen this issue yet? The other Office apps start normally. Edit: More info: Windows 7 Pro 64-bit. Office is patched up to SP3. And last time I checked, there were no updates either (and fully updated with KBs after SP3) And I did a fresh install of Windows 7.

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• Word 2007 won't run, tries to reinstall, fails with error 1402.

  - by eidylon

  Okay, this problem has been plaguing this computer for a while now. We tried googling, and none of the answers found helped to solve the problem. So, I am now posting the answer here for posterity. Office 2007 Home/Student edition was installed on the computer, running Vista (32-bit). One day, Word just up and stopped working. All the other programs continued to operate as expected. But every time you would click the icon for Word, it would pop up an install dialog, with a message reading "Preparing to install...". After a few minutes of the little progress bar going and going, it errors out, and gives error 1402, something to the effect of unable to access registry key HKEY_Local_Machine\Software\Classes\.wll\.... Searching around, every answer i found had to do with reassigning the permissions on this key, giving full rights to SYSTEM or to Everyone, and propagating the changes down to all sub-keys. When ever this was attempted though, it would tell us that we were unable to access the key due to permissions, even though we had run regedit as Administrator and are logged on with an administrative account. We also tried uninstalling Office and reinstalling it, as well as doing a repair install. Both these attempts also threw the same 1402 error. Also of note was that the executable for Word (winword.exe) was MIA and no longer to be found in the Office install directory.

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• Can I run Excel 2010 on a server?

  - by Glen Little

  This question is not about a person using Excel on a computer that happens to have an Windows Server OS. And it is not about using any Sharepoint services features! The question is about automated processes that use code (Office Automation) to open Excel files, manipulate them, run calculations, read data, save copies of the file and close the files... all in code. In previous versions of Excel the licensing agreement prevented use on a public server, notes from Microsoft warned about the problems trying to use Office Automation in a server environment, and we were warned that Excel was single threaded and not designed for use on a server. Most of the articles about this were written before Office 2010. But now, Excel 2010 is designed to work on a High Performance Computing server using HPC Services for Excel. One HPC document mentions "Windows HPC Server 2008 R2 includes a comprehensive pop-up manager that can handle occasional dialog boxes and pop-up messages". So my question is... is it now "safe" to run code that automates Excel 2010 on a "normal" server without using the HPC services? If not, can the HPC Services for Excel work on a single server? I don't need the high performance, distributed computing, aspect of HPC Services for Excel... just the ability to run Excel on a server. Can that now be done? Thanks, Glen

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• Intermittent 5.7.1 email bounce to Exchange 2007

  - by Steve Kennaird

  My knowledge of Exchange isn't particularly great, so excuse me if some of the terminology I use isn't quite right. I'm primarily a web developer who's now responsible for a small business's network. We have a server running SBS 2008 and Exchange 2007. Generally, everything works well, emails are able to be sent to both internal and external domains without issue. We've only got ~20 users, Exchange is sitting on a single server. I use SendGrid to send emails generated by our externally hosted website to users in the office. Primarily, order notifications are sent to [email protected]. Without any pattern and less than once per week on average, an email to [email protected] will bounce back, and the logs on SendGrid detail the following error: 550 5.7.1 Unable to relay for [email protected] Either side of that failed delivery attempt, I'm able to send and receive emails to/from [email protected]. Having done some research, incorrect reverse DNS seems like it could be a cause of intermittent bounces like this. Having used nslookup, I have found that the reverse DNS doesn't map like it should, e.g. Office IP: 135.325.351.123 (made up IP, for example only) Domain: office.somedomain.com (made up, for example only) Reverse DNS: somedomain.gotadsl.co.uk (half made up) Could this be a cause? I'm sure that the IP address and the domain should map to each other. Also, it has been suggested to me that as the Exchange server is on a network with an ADSL connection, that could be a potential cause as the connection "goes up and down all day long". I don't have an opinion on this, as I don't have enough knowledge of Exchange/ADSL to form a reliable opinion. Can anyone offer any insight as to whether one or both are actually potential causes, or if there is another possible cause?

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• Setting up VPN with Snow Leopard Server and Linksys router

  - by SueP

  I'd like to get VPN going so I can log in to the office securely from home. I'm using Snow Leopard machines everywhere, and currently have Airport Extremes set up at home and at the office. I have a mac mini with Snow Leopard Server that I'm going to move to the office to act as my server. I just bought a Linksys 4-port router because it says it does VPN (model RVS4000). My problem is, I don't have a clue how to set this thing up, and the more reading I do, the more confused I get. Do I need two of these routers, one at each end? My laptop and iPad claim they can do VPN, so I was assuming I only needed one VPN router? At this point, I literally don't know what questions to ask, or where to plug this thing in. Presumably, between the modem and the airport, but...? If somebody can walk me thru some really basic setup, I'd be very grateful. Right now, I feel like going outside and screaming for a while. But that might attract the local cougar, and after the prints I saw on the arena this afternoon, I don't want to draw its attention. :-)

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