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  • Wacom consumer tablet driver service may crash while opening Bamboo Preferences, often after resuming computer from sleep

    - by DragonLord
    One of the ExpressKeys on my Wacom Bamboo Capture graphics tablet is mapped to Bamboo Preferences, so that I can quickly access the tablet settings and view the battery level (I have the Wireless Accessory Kit installed). However, when I connect the tablet to the computer, in wired or wireless mode, and attempt to open Bamboo Preferences, the Wacom consumer tablet driver service may crash, most often when I try to do so after resuming the computer from sleep. There is usually no direct indication of the crash (although I once did get Tablet Service for consumer driver stopped working and was closed), only that the cursor shows that the system is busy for a split second. When this happens, the pen no longer tracks on the screen when in proximity of the tablet (even though it is detected by the tablet itself); however, touch continues to function correctly. To recover from this condition, I need to restart the tablet driver services. I got tired of having to go through Task Manager to restart the service every time this happens, so I ended up writing the following command script, with a shortcut on the desktop for running it with elevated privileges: net stop TabletServicePen net start TabletServicePen net stop TouchServicePen net start TouchServicePen Is there something I can do to prevent these crashes from happening in the first place, or do I have have to deal with this issue until the driver is updated? Windows 7 Home Premium 64-bit. Tablet drivers are up to date. Technical details Action Center gives the following details about the crash in Reliability Monitor: Source Tablet Service for consumer driver Summary Stopped working Date ?10/?15/?2012 2:48 PM Status Report sent Description Faulting Application Path: C:\Program Files\Tablet\Pen\Pen_Tablet.exe Problem signature Problem Event Name: APPCRASH Application Name: Pen_Tablet.exe Application Version: 5.2.5.5 Application Timestamp: 4e694ecd Fault Module Name: Pen_Tablet.exe Fault Module Version: 5.2.5.5 Fault Module Timestamp: 4e694ecd Exception Code: c0000005 Exception Offset: 00000000002f6cde OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Information 1: 9d4f Additional Information 2: 9d4f1c8d2c16a5d47e28521ff719cfba Additional Information 3: 375e Additional Information 4: 375ebb9963823eb7e450696f2abb66cc Extra information about the problem Bucket ID: 45598085 Exception code 0xC0000005 means STATUS_ACCESS_VIOLATION. The event log contains essentially the same information.

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  • Why does notepad crash on desktop files in the save-as dialog?

    - by deepc
    Here's a puzzling problem - maybe somebody has an idea. Right now I am out of ideas. On Win7 64bit, the following crashes Notepad: On Desktop, right click, select "New | Text Document". This creates "New Text Document.txt". Right click on that file, select "Edit". This opens notepad with the empty file. Select "File | Save as": Notepad crashes and Win7 reports that "Notepad has stopped working". Now, move the file to c:\temp and repeat steps 2 and 3: no crash this time and the save-as dialog appears normally. I can create similar steps for the "open" dialog. Things I have tried: Safe mode - does not work, same problem Create a new user and try again logged in as that user - no crash Name file differently, or create elsewhere and then move to desktop - same problem Use Wordpad instead - same problem Review shell extensions with ShellExView - nothing extraordinary here Stare at the event log entries for each of the crashes. Does not enlighten me. At time of crash look at the process explorer stack view. Hangs at a function "TaskDialog". sfc.exe /scannow repaired some files but the problem persists. This is how the event log entries look like: Log Name: Application Source: Application Error Date: 14.12.2010 00:33:48 Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Description: Faulting application name: NOTEPAD.EXE, version: 6.1.7600.16385, time stamp: 0x4a5bc9b3 Faulting module name: COMCTL32.dll, version: 6.10.7600.16661, time stamp: 0x4c6f6e4b Exception code: 0xc000041d Fault offset: 0x00000000000db770 Faulting process id: 0x198 Faulting application start time: 0x01cb9b1e140ab92a Faulting application path: C:\Windows\system32\NOTEPAD.EXE Faulting module path: C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_fa62ad231704eab7\COMCTL32.dll What else should I try, short of dumping my user and starting over with a new profile? Thanks...

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  • how to generate thread dump java on out of memory error

    - by Jigar
    does java 6 generate thread dump in addition to heap dump (java_pid14941.hprof) this is what happened to one of my applications. java.lang.OutOfMemoryError: GC overhead limit exceeded Dumping heap to java_pid14941.hprof ... I did find ava_pid14941.hprof in working directory, but didn't find any file which contains thread dump. I need to know what all the threads were doing when I got this OutOfMemory error. Is there any configuration option which will generate thread dump in addition to heap dump on out of memory exception?

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  • Detect/Redirect core dumps (when a software crashes) on Windows

    - by ereOn
    Hi, For my work, I need to create a service that will detect an abnormal program termination and, instead of displaying a message to the user (default behavior), send the generated core dump to a remote server. I'm pretty sure this can be done, but I have absolutely no clue on where to start. Is there any API/registry settings for this ? Thank you.

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  • How do I debug a difficult-to-reproduce crash with no useful call stack?

    - by David M
    I am encountering an odd crash in our software and I'm having a lot of trouble debugging it, and so I am seeking SO's advice on how to tackle it. The crash is an access violation reading a NULL pointer: First chance exception at $00CF0041. Exception class $C0000005 with message 'access violation at 0x00cf0041: read of address 0x00000000'. It only happens 'sometimes' - I haven't managed to figure out any rhyme or reason, yet, for when - and only in the main thread. When it occurs, the call stack contains one incorrect entry: For the main thread, which this is, it should show a large stack full of other items. At this point, all other threads are inactive (mostly sitting in WaitForSingleObject or a similar function.) I have only seen this crash occur in the main thread. It always has the same call stack of one entry, in the same method at the same address. This method may or may not be related - we do use the VCL in our application. My bet, though, is that something (possibly quite a while ago) is corrupting the stack, and the address where it's crashing is effectively random. Note it has been the same address across several builds, though - it's probably not truly random. Here is what I've tried: Trying to reproduce it reliably at a certain point. I have found nothing that reproduces it every time, and a couple of things that occasionally do, or do not, for no apparent reason. These are not 'narrow' enough actions to narrow it down to a particular section of code. It may be timing related, but at the point the IDE breaks in, other threads are usually doing nothing. I can't rule out a threading problem, but think it's unlikely. Building with extra debugging statements (extra debug info, extra asserts, etc.) After doing so, the crash never occurs. Building with Codeguard enabled. After doing so, the crash never occurs and Codeguard shows no errors. My questions: 1. How do I find what code caused the crash? How do I do the equivalent of walking back up the stack? 2. What general advice do you have for how to trace the cause of this crash? I am using Embarcadero RAD Studio 2010 (the project mostly contains C++ Builder code and small amounts of Delphi.)

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  • Web security course ?

    - by vtortola
    I'd like to do a course about web security. I've seen some certifications that could be interesting: CIW Web Security Professional CISSP® - Certified Information Systems Security Professional Certified Secure Software Lifecycle Professional What do you know about these certifications? are they recognized? I'm not trying to become a hacker, I just want to ensure I have enough knowledge about web security to cope with today internet. From my inexpert point of view, "Certified Secure Software Lifecycle Professional" looks exactly as I want, the problem is that it cost more than 500 bucks! Why certification? well, I want to learn but I would like also have a way to demonstrate to a future employer/customer that I had to study and pass exams, not only attend to a course. Regards.

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  • Tap into MySQL's Amazing Performance Results with the Performance Tuning Course

    - by Antoinette O'Sullivan
    Want to leverage the high-speed load utilities, distinctive memory caches, full text indexes, and other performance-enhancing mechanisms that MySQL offers to fuel today's critical business systems. The authentic MySQL Performance Tuning course, in 4 days, teaches you to evaluate the MySQL architecture, learn to use the tools, configure the database for performance, tune application and SQL code, tune the server, examine the storage engines, assess the application architecture, and learn general tuning concepts. You can take this course in one the following three ways: Training-on-Demand: Access the streaming video, instructor delivery of this course from your own desk, at your own pace. Book time for hands-on practice when it suits you. Live-Virtual Class: Take this instructor-led class live from your own desk. With 700 events on the schedule you are sure to find a time and date to suit you! In-Class: Travel to a classroom to take this class. A sample of events on the schedule are as follows.  Location  Date  Delivery Language  Hamburg, Germany  22 October 2012  German  Prague, Czech Republic  1 October 2012  Czech  Warsaw, Poland  3 December 2012  Polish  London, England  19 November 2012  English  Rome, Italy  23 October 2012  Italian Lisbon, Portugal  6 November 2012  European Portugese  Aix en Provence, France  4 September 2012   French  Strasbourg, France 16 October 2012   French  Nieuwegein, Netherlands 26 November 2012   Dutch  Madrid, Spain 17 December 2012   Spanish  Mechelen, Belgium  1 October 2012  English  Riga, Latvia  10 December 2012  Latvian  Petaling Jaya, Malaysia  10 September 2012 English   Edmonton, Canada 10 December 2012   English  Vancouver, Canada 10 December 2012   English  Ottawa, Canada 26 November 2012   English  Toronto, Canada 26 November 2012   English  Montreal, Canada 26 November 2012   English  Mexico City, Mexico 10 September 2012   Spanish  Sao Paolo, Brazil 26 November 2012  Brazilian Portugese   Tokyo, Japan 19 November 2012   Japanese  Tokyo, Japan  19 November 2012  Japanese For further information on this class, or to register your interest in additional events, go to the Oracle University Portal: http://oracle.com/education/mysql

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  • MySQL for Beginners course - first steps to lowering your Database TCOs

    - by Antoinette O'Sullivan
    Thinking about lowering your Database TCO by using the MySQL Server? Don't miss the chance to get training from the source! With the newly released MySQL for Beginners class, learn how this powerful relational database management system can make your life easier and more fun! This course covers all the basics and will get you on your way, with a solid foundation. This instructor led, hands-on class covers the fundamentals of SQL and relational databases, using MySQL as a teaching tool. Send information about this course release to a friend who might be considering getting started on the world's most popular small footprint database.

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  • Advanced Analytics Oracle Data Mining - NEW 2-Day Training Course

    - by Mike.Hallett(at)Oracle-BI&EPM
    A NEW 2-Day Oracle University (OU) Instructor Led Course on Oracle Data Mining has been developed for partners and customers to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database. Oracle Data Mining, provides data mining algorithms that run native for high performance in-database model building and model deployment. This OU course is a great way to learn the advantages and benefits of "big data analytics"; mining data, building and deploying "predictive analytics" all inside the Oracle Database and to work with OBI. To register for a class, click here, then click on View Schedule to see the latest scheduled classes and/or submit your information expressing interest in attending a class.

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  • What undergraduate course to choose for a mature programmer returning to study

    - by Dve
    I have been developing applications (mostly web-based) for almost 10 years now and have learnt pretty much everything I know through experience (and the internet!). I wouldn't call myself an advanced programmer, but I am quite proficient in several languages (C#, Javascript, Ruby, HTML/CSS etc) and spend a quite a bit of time working on personal projects and reading countless books & articles. I am looking to emigrate to Canada, hopefully Vancouver (im from the UK) and one way would be on a student visa, if I was going to be studying for a minimum of 2 years. Having never been to university or achieved anything higher than A-Levels I am quite tempted by this path. The thought of learning is more exciting to me now than it was 10 years ago! What would be people recommend as a good undergraduate course to take that would complement this career path? Would Math be beneficial, if so which area of Math? TL;DR What undergraduate course/area of study would complement 10 years of (mostly web-based) programming experience?

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  • 256 Worker Role 3D Rendering Demo is now a Lab on my Azure Course

    - by Alan Smith
    Ever since I came up with the crazy idea of creating an Azure application that would spin up 256 worker roles (please vote if you like it ) to render a 3D animation created using the Kinect depth camera I have been trying to think of something useful to do with it. I have also been busy working on developing training materials for a Windows Azure course that I will be delivering through a training partner in Stockholm, and for customers wanting to learn Windows Azure. I hit on the idea of combining the render demo and a course lab and creating a lab where the students would create and deploy their own mini render farms, which would participate in a single render job, consisting of 2,000 frames. The architecture of the solution is shown below. As students would be creating and deploying their own applications, I thought it would be fun to introduce some competitiveness into the lab. In the 256 worker role demo I capture the rendering statistics for each role, so it was fairly simple to include the students name in these statistics. This allowed the process monitor application to capture the number of frames each student had rendered and display a high-score table. When I demoed the application I deployed one instance that started rendering a frame every few minutes, and the challenge for the students was to deploy and scale their applications, and then overtake my single role instance by the end of the lab time. I had the process monitor running on the projector during the lab so the class could see the progress of their deployments, and how they were performing against my implementation and their classmates. When I tested the lab for the first time in Oslo last week it was a great success, the students were keen to be the first to build and deploy their solution and then watch the frames appear. As the students mostly had MSDN suspicions they were able to scale to the full 20 worker role instances and before long we had over 100 worker roles working on the animation. There were, however, a few issues who the couple of issues caused by the competitive nature of the lab. The first student to scale the application to 20 instances would render the most frames and win; there was no way for others to catch up. Also, as they were competing against each other, there was no incentive to help others on the course get their application up and running. I have now re-written the lab to divide the student into teams that will compete to render the most frames. This means that if one developer on the team can deploy and scale quickly, the other team still has a chance to catch up. It also means that if a student finishes quickly and puts their team in the lead they will have an incentive to help the other developers on their team get up and running. As I was using “Sharks with Lasers” for a lot of my demos, and reserved the sharkswithfreakinlasers namespaces for some of the Azure services (well somebody had to do it), the students came up with some creative alternatives, like “Camels with Cannons” and “Honey Badgers with Homing Missiles”. That gave me the idea for the teams having to choose a creative name involving animals and weapons. The team rendering architecture diagram is shown below.   Render Challenge Rules In order to ensure fair play a number of rules are imposed on the lab. ·         The class will be divided into teams, each team choses a name. ·         The team name must consist of a ferocious animal combined with a hazardous weapon. ·         Teams can allocate as many worker roles as they can muster to the render job. ·         Frame processing statistics and rendered frames will be vigilantly monitored; any cheating, tampering, and other foul play will result in penalties. The screenshot below shows an example of the team render farm in action, Badgers with Bombs have taken a lead over Camels with Cannons, and both are  leaving the Sharks with Lasers standing. If you are interested in attending a scheduled delivery of my Windows Azure or Windows Azure Service bus courses, or would like on-site training, more details are here.

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  • Working with Temporal Data in SQL Server

    - by Dejan Sarka
    My third Pluralsight course, Working with Temporal Data in SQL Server, is published. I am really proud on the second part of the course, where I discuss optimization of temporal queries. This was a nearly impossible task for decades. First solutions appeared only lately. I present all together six solutions (and one more that is not a solution), and I invented four of them. http://pluralsight.com/training/Courses/TableOfContents/working-with-temporal-data-sql-server

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  • Windows 8 Store App Crash Logs

    - by David Paquette
    I was recently working on a Windows 8 app, and the application was crashing occasionally.  When resuming the application, the app would crash and close immediately without providing any feedback or information on what went wrong.  The crash was very difficult to reproduce, and I could never get the crash to occur when I was debugging through Visual Studio.  My app was crashing, and I had no idea what was going wrong!  HELP!!! After doing some digging, I found that when a Windows 8 Store App crashes, an error is logged in Windows Administrative Events.  You can view the details of any app crash by launching the Event Viewer and selecting Administrative Events under Custom Views.  The Source of the error will be listed as AppHost.  AppHost is the process that runs your Windows 8 Store App.  The error details contain all the information you would expect to find, including a stack trace and line numbers.   Windows 8 Tip:  A shortcut for launching the Event Viewer in Windows 8.  Right click on the bottom left corner of your desktop (where you normally click to go to the Start Screen).  A menu will appear with shortcuts to a number of common system tasks such as Event Viewer, Task Manager, Command Prompt, and Device Manager.

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  • Why does update-notifier contains system-crash-notification?

    - by int_ua
    I just had "System Program Problem Detected" window appearing several times before user session even started (I have KDM with autologin to locked session). I traced it with xprop to being /usr/lib/update-notifier/system-crash-notification which is binary (while I expected it to be some script) and belongs to update-notifier package (while I expected it to be somewhere from apport*). P.S. Clicking on Report problem... button didn't do anything. $ dpkg -s update-notifier | grep Version Version: 0.147 $ dpkg -L update-notifier | grep system-crash /usr/lib/update-notifier/system-crash-notification $ grep RELEASE /etc/lsb-release DISTRIB_RELEASE=13.10

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  • SEO Consulting Or Take an SEO Training Course

    I am sure we can all agree that SEO is important. But it can seem at times that choosing the way to get or use SEO is difficult. Through my experience I have found that there are basically two ways of getting or applying SEO to your website; hiring and SEO Consultant or doing it yourself by taking an SEO training course.

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  • New Date for Implementation of Sun Hands-On Course Requirement

    - by Harold Green
    As announced on the Oracle Certification website, Java Architect, Java Developer, Solaris System Administrator and Solaris Security Administrator certification tracks will include a new mandatory course attendance requirement. Because of unforeseen disaster and subsequent recovery efforts underway in Japan, Oracle has extended the start date of this new requirement to October 1, 2011. Candidates may earn their certifications using the current track requirements (found on the Oracle Certification website) through September 30, 2011.

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  • Why would I want to use CRaSH?

    - by Adam Tannon
    Justed stumbled across CRaSH and although it looks mighty interesting, I'm wondering why a Java developer should invest time & energy into learning (yet another) shell language. What sort of standard- and cool-applications can CRaSH be used for? Is this like a Groovy-version of Jython? I guess, when the dust settles, I'm looking for CRaSH's "wow" factors. I'm sure they're there, but after spending ~20 minutes perusing the documentation I'm just not seeing them. Thanks in advance!

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  • PowerPivot Course European Roadshow – first stop London #ppws

    - by Marco Russo (SQLBI)
    After the successful first edition in Amsterdam of the PowerPivot Workshop in December, we are planning to repeat this 2-day intensive course on PowerPivot in several other European countries (we are also evaluating one or two possible dates in US – please write me in case you are interested either as an individual or as a training company: we are making agreements for local deliveries of the same content). All the information are available on a fresh nice website www.powerpivotworkshop.com – and...(read more)

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  • Training course recommendations [closed]

    - by Sid
    I'm based in the UK and have been working as a Software Engineer for the past two years. My company has asked me to provide some training courses that I'd like to go to in the next year. My work currently is primarily in PHP. Although in the past I've dabbled in Python and spent a few months working on a Ruby on Rails project. Does anyone have any training course recommendations that I should attend?

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  • Search Engine Optimization Course

    SEO is not always an essential strategy for every single website as sections of internet marketing strategies can be far more effective but will mostly depend on the website owner's goals. In order to set up an effective website or be able to carry out SEO marketing strategies a search engine optimization course should be seriously considered.

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  • How do I troubleshoot hardware issues related to a computer freeze/crash?

    - by KronoS
    What are some common guidelines and issues related to hardware being the issue of a computer crash? What should I look for and how do I troubleshoot these problems? What are some tools that are useful in diagnosing these hardware related crashes? I am looking to be able to isolate the problematic device with specific tools and guidelines. For example if device X is causing system failure how do I go about diagnosing it?

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  • Metro apps crash on startup, driver or permissions issue?

    - by Vee
    After installing Win8 x64 RC, Metro apps worked correctly, but desktop OpenGL apps were slow and unresponsive. I installed the latest Win8 nVidia drivers, and the OpenGL apps started working correctly. At the same time, because of annoying permission messages, I changed the C:\ drive and all its files ownerships to my user, and gave it full permission. I restarted my pc after installing the drivers, and now Metro apps only show the splash screen, then crash. I tried installing other versions of the nVidia drivers, with the same result. My GPU is a GeForce GTX275. Is this a known problem with nVidia drivers? Or maybe changing the ownership of C:\ is the real problem? Thank you. More information (after looking in the event viewer) I've managed to find the problem and the error in the Event Viewer. I still cannot solve it. Here's the information I found by opening the Mail app and letting it crash: Log Name: Microsoft-Windows-TWinUI/Operational Source: Microsoft-Windows-Immersive-Shell Date: 07/06/2012 15.54.17 Event ID: 5961 Task Category: (5961) Level: Error Keywords: User: VEE-PC\Vittorio Computer: vee-pc Description: Activation of the app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail for the Windows.Launch contract failed with error: The app didn't start.. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>5961</EventID> <Version>0</Version> <Level>2</Level> <Task>5961</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T13:54:17.472416600Z" /> <EventRecordID>6524</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="6756" /> <Channel>Microsoft-Windows-TWinUI/Operational</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="AppId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> <Data Name="ContractId">Windows.Launch</Data> <Data Name="ErrorCode">-2144927141</Data> </EventData> </Event> Found other stuff, this is another error that appears when opening a Metro app: Log Name: Application Source: ESENT Date: 07/06/2012 16.01.00 Event ID: 490 Task Category: General Level: Error Keywords: Classic User: N/A Computer: vee-pc Description: svchost (1376) SRUJet: An attempt to open the file "C:\Windows\system32\SRU\SRU.log" for read / write access failed with system error 5 (0x00000005): "Access is denied. ". The open file operation will fail with error -1032 (0xfffffbf8). Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="ESENT" /> <EventID Qualifiers="0">490</EventID> <Level>2</Level> <Task>1</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:01:00.000000000Z" /> <EventRecordID>11854</EventRecordID> <Channel>Application</Channel> <Computer>vee-pc</Computer> <Security /> </System> <EventData> <Data>svchost</Data> <Data>1376</Data> <Data>SRUJet: </Data> <Data>C:\Windows\system32\SRU\SRU.log</Data> <Data>-1032 (0xfffffbf8)</Data> <Data>5 (0x00000005)</Data> <Data>Access is denied. </Data> </EventData> </Event> After changing permissions again (adding Everyone and Creator Owner to System32), the "access denied to sru.log" error disappears, but this one appears in its place: Log Name: Application Source: Microsoft-Windows-Immersive-Shell Date: 07/06/2012 16.16.34 Event ID: 2486 Task Category: (2414) Level: Error Keywords: (64),Process Lifetime Manager User: VEE-PC\Vittorio Computer: vee-pc Description: App microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail did not launch within its allotted time. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>2486</EventID> <Version>0</Version> <Level>2</Level> <Task>2414</Task> <Opcode>0</Opcode> <Keywords>0x2000000000000042</Keywords> <TimeCreated SystemTime="2012-06-07T14:16:34.616499600Z" /> <EventRecordID>11916</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="6996" /> <Channel>Application</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="ApplicationId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> </EventData> </Event> Now I'm stuck. It tells me "Activation of app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail failed with error: The app didn't start. See the Microsoft-Windows-TWinUI/Operational log for additional information." but I can't find the Microsoft-Windows-TWinUI/Operational log. I'm starting a bounty. I found the TWinUI/Operational log. It only tells me: Log Name: Microsoft-Windows-TWinUI/Operational Source: Microsoft-Windows-Immersive-Shell Date: 07/06/2012 16.28.57 Event ID: 5961 Task Category: (5961) Level: Error Keywords: User: VEE-PC\Vittorio Computer: vee-pc Description: Activation of the app microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail for the Windows.BackgroundTasks contract failed with error: The app didn't start.. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Immersive-Shell" Guid="{315A8872-923E-4EA2-9889-33CD4754BF64}" /> <EventID>5961</EventID> <Version>0</Version> <Level>2</Level> <Task>5961</Task> <Opcode>0</Opcode> <Keywords>0x4000000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:28:57.238140800Z" /> <EventRecordID>6536</EventRecordID> <Correlation /> <Execution ProcessID="3008" ThreadID="2624" /> <Channel>Microsoft-Windows-TWinUI/Operational</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="AppId">microsoft.windowscommunicationsapps_8wekyb3d8bbwe!Microsoft.WindowsLive.Mail</Data> <Data Name="ContractId">Windows.BackgroundTasks</Data> <Data Name="ErrorCode">-2144927141</Data> </EventData> </Event> I need to go deeper. I found a forum thread that told me to look for "DCOM" errors. I found this one related to the app crash "The server Microsoft.WindowsLive.Mail.wwa did not register with DCOM within the required timeout." Log Name: System Source: Microsoft-Windows-DistributedCOM Date: 07/06/2012 16.46.45 Event ID: 10010 Task Category: None Level: Error Keywords: Classic User: VEE-PC\Vittorio Computer: vee-pc Description: The server Microsoft.WindowsLive.Mail.wwa did not register with DCOM within the required timeout. Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" /> <EventID Qualifiers="0">10010</EventID> <Version>0</Version> <Level>2</Level> <Task>0</Task> <Opcode>0</Opcode> <Keywords>0x8080000000000000</Keywords> <TimeCreated SystemTime="2012-06-07T14:46:45.586943800Z" /> <EventRecordID>2763</EventRecordID> <Correlation /> <Execution ProcessID="804" ThreadID="2364" /> <Channel>System</Channel> <Computer>vee-pc</Computer> <Security UserID="S-1-5-21-2753614643-3522538917-4071044258-1001" /> </System> <EventData> <Data Name="param1">Microsoft.WindowsLive.Mail.wwa</Data> </EventData> </Event>

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