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• Systems of Engagement

  - by Michael Snow

  12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}  Engagement Week 12.00 Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} This week we’ll be looking at the ever evolving topic of systems of engagement. This topic continues generating widespread discussion around how we connect with businesses, employers, governments, and extended social communities across multiple channels spanning web, mobile and human face to face contact. Earlier in our Social Business Thought Leader Webcast Series, we had AIIM President John Mancini presenting "Moving from Records to Engagement to Insight" discussing the factors that are driving organizations to think more strategically about the intersection of content management, social technologies, and business processes. John spoke about how Content Management and Enterprise IT are being changed by social technologies and how new technologies are being used to drive innovation and transform processes along and what the implications of this transformation are for information professionals. He used these two slides below to illustrate the evolution from Systems of Record to Systems of Engagement. The AIIM White Paper is available for download from the AIIM website. Later this week (09/20), we'll have another session in our Social Business Thought Leader Webcast Series featuring  R “Ray” Wang (@rwang0) Principal Analyst & CEO from Constellation Research presenting: "Engaging Customers in the Era of Overexposure"  More info to come tomorrow on the upcoming webcast this week. ~~~~~~ In the spirit of spreading good karma - one of the first things that came to mind as I was thinking about "Engagement" was the evolution of the Marriage Proposal.  Someone sent me a link to this link a couple of months ago and it raises the bar on all proposals. I hope you'll enjoy!

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• PASS: International Travels

  - by Bill Graziano

  Nihao!  One of the largest changes PASS is going through is the the expansion outside the US and Canada.  We’ve had international chapters and events in Europe since the early 2000’s.  But nothing on the scale we’re seeing now.  Since January 1st there have been 18 SQL Saturday events outside North America and 19 events in North America.  We hope to have three international SQLRally events outside the US in FY13 (budget willing).  I don’t know the exact percentage of chapters outside the US but it’s got be 50% or higher. We recently started an effort to remake the Board to better reflect the growing global face of PASS.  This involves assigning some Board seats to geographic regions.  You can ask questions about this in our feedback forum, participate in a Twitter chat or ask questions directly of Board members.  You can email me at if you’d like to ask a question directly.  We’re doing this very slowly and deliberately in hopes that a long communication cycle gives us a chance to address all the issues that our members will raise. After the Summit we passed a budget exception allocating an extra $20,000 for Board members to travel to local events.  I think it’s important for Board members to visit new areas and talk to more of our members.  I sent out an email asking where people had attended events outside their home city.  Here’s the list I got back: Albuquerque, Amsterdam, Boston, Brisbane, Chicago, Colorado Springs, Columbus, Dallas, Houston, Jacksonville, Las Vegas, London, Louisville, Minneapolis, New York City, Orange County, Orlando, Pensacola, Perth, Philadelphia, Phoenix, Redmond, Seattle, Silicon Valley, Sydney, Tampa Bay, Vancouver, Washington DC and Wellington.  (Disclaimer: Some of this travel was paid for by employers or Board members themselves.  Some of this travel may have been completed before the Summit.  That’s still one heck of a list!) The last SQL Saturday event this fiscal year is SQL Saturday Shanghai.  And that’s one I’m attending.  This is our first event in China and is being put on in cooperation with the local Microsoft office.  Hopefully this event will be the start of a growing community in China that includes chapters, SQL Saturdays and maybe a SQLRally or two in the future.  I’m excited to speak with people that are just starting down this path and watching this community grow. I encourage you to visit the PASS Global Growth site and read through the material there.  This is the biggest change we’ve made to our governance since I’ve been on the Board.  You need to understand how it affects you and how it affects the organization. And wish me luck on the 15 hour flight to Shanghai on Friday afternoon.  Rob Farley flies from Australia to the US for PASS events multiple times per year and I don’t know how he does it so often.  I think one of these is going to wipe me out.  (And Nihao (knee-how) is Chinese for Hello.)

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• Social HCM: Is Your Team Listening?

  - by Mike Stiles

  Does integrating Social HCM into your enterprise make sense? Consider Sam and Christina. Sam is a new hire at a big company. On the job 3 weeks, a question has come up on how to properly file an expense report to get reimbursed. It was covered in the onboarding session, but shockingly enough, Sam didn’t memorize or write down every word of the session. The answer is probably in a handout, in a stack of handouts 2 inches thick. It also might be on the employee web site…somewhere. Christina is a new hire at a different big company. She has the same question. She logs into her company’s social network, goes to the “new hires” group, asks her question and gets an answer in seconds. Christina says, “Cool!” Sam says, “Grrrr.” It’s safe to say the qualified talent your company wants is accustomed to using social platforms to communicate and get quick answers. As such, Christina is comfortable at her new company, whereas Sam is wondering what he’s gotten himself into. Companies that cling to talent communication and management systems that don’t speak to talent’s needs or expectations put themselves at risk. Right from the recruiting stage, prospects can determine if a company has embraced the communications tools of the 21st century. If they don’t see it, alarm bells go off. With great talent more in demand than ever, enterprises should reconsider making “this is the way we do it, you adapt to us” their mantra. Other blogs have clearly outlined that apart from meeting top recruits’ expectations, Social HCM benefits the organization itself in terms of efficiency, talent performance & measurement. Recruiting: Jobvite shows 64% of companies hired using social. 89% of job seekers are using social in their search. Social can give employers access to relevant communities of prospects and advance the brand. Nucleus Research found general hiring software can provide over 1,000% ROI by reducing churn and improving screening. Social talent acquisition should perform at least as well. Learning & Development:Employees, learning from the company or from peers, can be kept on top of the latest needed skillsets and engage in self-paced training so as to advance within the company. Performance Management:Just as gamers are egged on by levels and achievements, talent can reach for workplace kudos, be they shout-outs from peers & managers or formally established milestones. Plus employee reviews become consistent and fair as managers have access to the cumulative feedback social offers. Workflow and Collaboration:With workforces dispersing in terms of physical location, social provides a platform that helps eliminate drawbacks that would have brought just 10 years ago. Finding and connecting with just the right colleague to get the most relevant info at any given time has never been more possible…or expected. While yes, marketing has taken the social lead inside the enterprise, HCM (with the word “human” right there in its name) is the obvious locale for the next big integration of social in business. The technology is there. At Oracle, Fusion HCM apps are deeply embedded with Social HCM…just one example of systems taking social across the enterprise. Christina’s company is communicating with her in ways she’s used to. Sam’s company may as well be trying to talk to him using signal flags. @mikestilesPhoto via stock.xchng

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• Any tips on getting hired as a software project manager straight out of college?

  - by MHarrison

  I graduated with a BS in compsci last September, and I've been trying (unsuccessfully) to find a job as a project manager ever since. I fell in love with software engineering (the formal practice behind it all, not just coding) in school, and I've dedicated the last 3-4 years of my life to learning everything I can about project management and gaining experience. I've managed several projects (with teams around 12 people) while in school, and I worked with my university's software engineering research lab. My résumé is also decent - I worked as a programmer before I went to school (I'm 27 now), and I did Google Summer of Code for 3 summers. I also have general "people management" experience via working as the photo editor for my university's newspaper for 2 years. My first problem with the job hunt is not getting enough interviews. I use careers.stackoverflow.com, which is awesome because I usually get contacted by non-HR people who know what they're talking about, but there's just not enough companies using it for me to get interviews on a regular basis. I've also tried sites like monster.com, and in a fit of desperation, I sent out no less than 60 applications to project management positions. I've gotten 3 automated rejection letters and that's it. At least careers.stackoverflow gets me a phone interview with 8/10 places I apply to. But the main (and extremely frustrating) problem is the matter of experience. I've successfully managed projects from start to finish (in my software engineering classes we had real customers come in with a real software need and we built it for them), but I've never had to deal with budgets and money (I know this is why HR people immediately turn me away). Most of these positions require 5+ years PM experience, and I've seen absurd things like 12+ years required. Interviews are also maddening. I've had so many places who absolutely loved me and I made it to the final round of interviews, and I left thinking things went extremely well and they'd consider me. However, when I check in with them a week later, they tell me "We really liked you and your qualifications are excellent, but we're hoping to find someone with more experience." The bad interviews I can understand - like the PM position that would have had me managing developers both locally and overseas - I had 3 interviews with them and the ENTIRE interview process was them asking me CS brainteasers and having me waste time on things like writing quicksort on paper or writing binary search trees. Even when I tried steering the discussion towards more relevant PM stuff, they gave me some vague generic replies and went back to the "We want to be Google/MS" crap. But when I have a GOOD interview, they say my "qualifications are excellent" but they want "more experience"...that makes me want to tear my hair out. What else can I DO? While I'm aiming for technically-involved PM positions (not just crunching budget numbers), I really don't want a straight development job because I like creating software from the very high-level vs. spending a lot of time debugging memory leaks. In fact, I can't even GET development positions that I'm qualified for because I make the mistake of telling them that my future career goals are as PM (which usually results in them saying something like "Well we already have PMs and this position isn't really set up to get you there." - which I take to mean "No, that's my job, stay away.") My apologies on the long rant, but I'm seriously hellbent on getting hired as a PM since it's both my career goal and the passion that keeps me awake at night. Any suggestions on what the heck else I can do? I'm currently writing a blog where I talk about my philosophies about software engineering, and I'm writing up specs for an iOS app which I will design, code, and show employers, but this takes an awful lot of time that I don't have.

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• Is changing my job now a wise decision? [closed]

  - by FlaminPhoenix

  First a little background about myself. I am a javascript programmer with 3.8 years of experience. I joined my current company a year and 3 months ago, and I was recruited as a javascript programmer. I was under the impression I was a programmer in a programming team but this was not the case. No one else except me and my manager knows anything about programming in my team. The other two teammates, copy paste stuff from websites into excel sheets. I was told I was being recruited for a new project, and it was true. The only problem was that the server side language they were using was PHP. They were using a popular library with PHP, and I had never worked with PHP before. Nevertheless, I learnt it well enough to get things working, and received high praise from my boss's boss on whichever project I worked on. Words like "wow" , "This looks great, the clients gonna be impressed with this." were sprinkled every now and then on reviewing my work. They even managed to sell my work to a couple of clients and as I understand, both of my projects are going to fetch them a pretty buck. The problem: I was asked to move into a project which my manager was handling. I asked them for training on the project which never came, and sure enough I couldnt complete my first task on the new project without shortcomings. I told my manager there were things I didnt know how to get done in the new project due to lack of training. His project had 0 documentation. I was told he would "take care" of everything relating to those shortcomings. In the meantime, I was asked to switch to another project. My manager made the necessary changes and later told me that the build had "broken" on the production server and that I needed to "test" my changes before saying things were done. I never deployed it on the production server. He did. I never saw / had the opportunity to see the final build before it went to production. He called me for a separate meeting and started pointing fingers at me, but I took full responsibility even if I didnt have to. He later on got on a call with his boss, in my presence, and gave him the impression that it was all my fault. I did not confront him about this so far. I have worked late / done overtime without them asking a lot, but last week, I just got home from work, and I got calls asking me to solve an issue which till then they had kept quiet about even though they were informed about it. I asked my manager why I hadnt been tasked with this when I was in office. He started telling me which statements to put where, as if to mock me, and that this "is hardly an overtime issue" and this pissed me off. Also, during the previous meeting, he was constantly talking highly about his work, at the same time trying to demean mine. In the meantime, I have attended an interview with another MNC, and the interviewers there were fully respectful of my decision to leave my current company. Its a software company, so I can expect my colleagues to know a lot more than me. Im told I can expect their offer anytime this week. My questions: Is my anger towards my manager justified? While leaving, do I tell him that its because of his actions that Im leaving? Do I erupt in anger and tell him that he shouldnt have put the blame on me since he was the one doing the deployment? This is going to be my second resignation to this company. The first time I wanted to resign, I was asked to stay back and my manager promised a lot of changes, a couple of which were made. How do I keep myself from getting into such situations with my employers in the future?

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• How important is PhD research topic to getting a job?

  - by thornate

  EDIT: This has been closed and I realise that I may not have been specific enough with the original title. I ask two questions here: The general one (Does a PhD help get a job?) which has been asked elsewhere, and the specific one (Is it possible to get work outside of the specific research field?). Assume I've already decided going to do the phd. I'm just stressing about the research topic. Well, I'm one year out of university (Mechatronics engineering and Software Eng double bachelors), worked for a few months then got retrenched (yay economy!). It's looking less and less likely that I'll get a job worth having with the job market as it is, so I'm thinking about going back to uni to do a PhD. I figure that by the time I'm done, the job market will have improved and hopefully I'll have something on my resume that is more attractive than spending three years doing customer support for accounting software. So, my question is to people who've done PhD's. Would you say that they were worth the effort? How important is the research topic to future job-seeking success? The idea I have is a computer-sciencey/neural-networks/data-mining thing which I think is very interesting, but not a field I want to be in forever. My potential supervisor claims that employers don't care so much about the topic of the research but rather the peripheral skills that are developed through a PhD; time managment, self-restraint, planning and whatnot. How does this mesh with people's real world experience? I'd appreciate any advice before signing my life on the line for the next three years. See also: Should developers go to grad school? Best reason not to hire a PhD? How to find an entry-level job after you already have a graduate degree?

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• Add Zend_Navigation to the View with old legacy bootstrap

  - by Grant Collins

  Hi, I've been struggling with Zend_Navigation all weekend, and now I have another problem, which I believe has been the cause of a lot of my issues. I am trying to add Zend_Navigation to a legacy 1.7.6 Zend Framework application, i've updated the Zend Library to 1.9.0 and updated the bootstrap to allow this library update. The problem is that I don't know how, and the examples show the new bootstrap method of how to add the Navigation object to the view, I've tried this: //initialise the application layouts with the MVC helpers $layout = Zend_Layout::startMvc(array('layoutPath' => '../application/layouts')); $view = $layout->getView(); $configNav = new Zend_Config_Xml('../application/config/navigation.xml', 'navigation'); $navigation = new Zend_Navigation($configNav); $view->navigation($navigation); $viewRenderer = new Zend_Controller_Action_Helper_ViewRenderer(); $viewRenderer->setView($view); This seems to run through fine, but when I go to use the breadcrumb view helper in my layout, it errors with: Strict Standards: Creating default object from empty value in C:\www\moobia\development\website\application\modules\employers\controllers\IndexController.php on line 27 This is caused by the following code in the init() function of my controller. $uri = $this->_request->getPathInfo(); $activeNav = $this->view->navigation()->findByUri($uri); <- this is null when called $activeNav->active = true; I believe it's because the Zend_Navigation object is not in the view. I would look at migrating the bootstrap to the current method, but at present I am running out of time for a release. Thanks, Grant

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• I cannot grok MVC, what it is, and what it is not?

  - by Hao

  I cannot grok what MVC is, what mindset or programming model should I acquire so MVC stuff can instantly "lightbulb" on my head? If not instantly, what simple programs/projects should I try to do first so I can apply the neat things MVC brings to programming. OOP is intuitive and easier, object is all around us, and the benefits of code reuse using OOP-paradigm instantly click to anyone. You can probably talk to anybody about OOP in a few minutes and lecture some examples and they would get it. While OOP somehow raise the intuitiveness aspect of programming, MVC seems to do the opposite. I'm getting negative thoughts that some future employers(or even clients) would look down upon me for not using MVC technology. Though I probably get the skinnable aspect of MVC, but when I try to apply it to my own project, I don't know where to start. And also some programmers even have diverging views on how to accomplish MVC properly. Take this for instance from Jeff's post about MVC: The view is simply how you lay the data out, how it is displayed. If you want a subset of some data, for example, my opinion is that is a responsibility of the model. So maybe some programmers use MVC, but they somehow inadvertently use the View or the Controller to extract a subset of data. Why we can't have a definitive definition of what and how to accomplish MVC properly? And also, when I search for MVC .NET programs, most of it applies to web programs, not desktop apps, this intrigue me further. My guess is, this is most advantageous to web apps, there's not much problem about intermixed view(html) and controller(program code) in desktop apps.

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• Working for free

  - by truncate

  Finances are making me take an extended period off of my college education. In my current state, I don't feel fully qualified to be employed by an iPhone software company. While I work on getting things back together, I'd like to try an work for a software company for free in my local area (I'm going to college out of state and have to move back as well). The economy has forced employers to be very picky about who they hire, if any at all. Since I'd like to continue refining my abilities, I was wondering on what the consensus is on working for free. It can't be considered an internship, as I would no longer be in school..., I guess an apprenticeship is more appropriate. Like I said, I don't think I'm qualified to be paid for my services, and I don't want to be. I just don't know how to ask, or if it's even appropriate to ask them to show me how to develop software in the real world. My thinking is that they would be willing to get some work done for free and if I prove myself, they could hire me. If not, there was no major loss. They get some free development, and lose a bit of time helping show me the ropes. I get either a job, or valuable experience that I need. The other alternative is that I try to work out things by myself on the iPhone platform, but that sounds terrifying. I appreciate any input the community has to offer.

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• Hiring my first employee

  - by Ady

  A few years ago I moved to a new job having been programming for 2 years using C#, however this new company was mainly using VB6. I made the case for .NET and won, but one of the consessions I had to make was to use VB.NET and not C# (understandable as most of the other developers were already using VB). Three years later it was time to move on, but when applying for jobs I couldn't get past the recruitment agents. I realised that when they were looking at the basic requirements (5 years experience) that they could not add 2 and 3 together to make 5. They were looking for 5 years in VB or C# not across both. Frustrated I decided to combine my skills with a designer friend and start my own company. After two years of hard graft we are now looking for our first employee (a programmer), and this question has hit me again, but now I see the employers perspective. Why take the risk of someone getting up to speed when you have thousands of applicants to choose from. So my question is this, if I define the requirements to be too narrow, I could miss the really great candidates. But if they are too broad it's going to take ages to go through them all. This will be our first 'employee' so the choice needs to be good, I can't afford to make a mistake and employ someone naff. Another option would be to choose a bright university graduate, and train them up (less of a risk because we can pay them less). What have others done in this situation, and what would you recommend I do?

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• Career Choice in JEE, are EJBs standard?

  - by John Baker

  I have chosen to go the JEE route for a career path but I have been having a hard time determining which core technologies that I need to be most familiar with. I'm at the point I can write web apps without a problem with JSP's and regular servlets using JDBC or some basic Hibernate stuff (I know, HTML, CSS and have used MVC extensively on a number of different platforms). What I'm trying to find out is if there is some standard as far as J2EE technologies go. When I look at most of the Job listings, occasionally you will see someone mention Struts or Spring but rarely do I see any mention of EJB's. So my question is really, are EJB's basically required by most JEE employers? Or are most of them working with POJO's? Is it a mix? I have a hard time figuring out if I should put the majority of my time into Struts, Spring/Hibernate, EJB's, etc. And if I do need to master EJB's what version should I learn? 2.1 or 3.0. 3.0 has some obviously better features but I figure a lot of companies probably chose to write their apps in 2.1 just because it was the standard of the time and now migrating would be a big deal. Any advice on this is greatly appreciated.

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• Is it impossible to secure .net code (intellectual property) ?

  - by JL

  I used to work in JavaScript a lot and one thing that really bothered my employers was that the source code was too easy to steal. Even with obfuscation, nothing really helped, because we all knew that any competent developer would be able to read that code if they wanted to. JS Scripts are one thing, but what about SOA projects that have millions invested in IP (Intellectual Property). I love .net, and especially C#, but I recently again had to answer the question "If we give this compiled program over to our clients, can their developers reverse engineer it?" I had gone out of my way to obfuscate the code, but I knew it wouldn't take that much for another determined C# developer to get at the code. So I earnestly pose the question, is it impossible to secure .net code? The considerations I have as as follows: Even regular native executables can be reversed, but not every developer has the skill to be able to do this. Its a lot harder to disassemble a native executable than a .net assembly. Obfuscation will only get you so far, but it does help a little. Why have I never seen any public acknowledgement by Microsoft that anything written in .net is subject to relatively easy IP theft? Why have I never seen a scrap of counter measure training on any Microsoft site? Why does VS come with a community obfuscater as an optional component? Ok maybe I have just had my head in the sand here, but its not exactly high on most developers priority list. Are there any plans to address my concerns in any future version of .net? I'm not knocking .net, but I would like some realistic answers, thank you, question marked as subjective and community!

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• What is better for a student programming in C++ to learn for writing GUI: C# vs QT?

  - by flashnik

  I'm a teacher(instructor) of CS in the university. The course is based on Cormen and Knuth and students program algorithms in C++. But sometimes it is good to show how an algorithm works or just a result of task through GUI. Also in my opinion it's very imporant to be able to write full programs. They will have courses concerning GUI but a three years, later, in fact, before graduatuion. I think that they should be able to write simple GUI applications earlier. So I want to teach them it. How do you think, what is more useful for them to learn: programming GUI with QT or writing GUI in C# and calling unmanaged C++ library? Update. For developing C++ applications students use MS Visual studio, so C# is already installed. But QT AFAIK also can be integrated into VS. I have following pros of C# (some were suggested there in answers): The need to make an additional layer. It's more work, but it forces you explicitly specify contract between GUI and processing data. The border between GUI and algorithms becomes very clear. It's more popular among employers. At least, in Russia where we live. It's rather common to write performance-critical algorithms in C++ and PInvoke them from well-looking C# application/ASP.Net website. Maybe it is not so widespread in the rest of the world but in Russia Windows is very popular, especially in companies and corporations due to some reasons, so most of b2b applications are Windows applications. Rapid development. It's much quicker to code in .Net then in C++ due to many reasons. And the con is that it's a new language with own specific for students. And the mess with invoking calls to library.

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• Which one gives you more advantages: Microsoft or SUN/Oracle certification?

  - by edwin.nathaniel

  Which one gives you more advantages: Microsoft or SUN/Oracle certification? If you don't mind, please relate your answer to your career (dev, sys-admin, dba), industry (finance, general consulting, business apps, software house), and location (where you live, does it influence your decision?) as well. One reason I asked this because I heard that having MCP (in C#, MCSAD or whatever the cert is called these days) could give you extra point from the employer perspective if they're a Microsoft Partner. I don't quite understand why and am also wondering if SUN/Oracle certificate holder have similar edge/benefit. I'm also interested to know if Certification plays role where you live. For example: certification could be a big negative sign in Silicon Valley, but might be helpful if you're in other US/Canada cities or outside USA/Canada. If you are an independent software consultant, do these certification helps you win bids? I totally understand that this question might be subjective and could be "closed". But it doesn't hurt to ask I suppose. I also understand that there are people who dislike/disagree (or have negative perspective on technology certification). While there are people who have the opinion that "these are not the kind of employers you would want to work with", I respect you guys, but sometime a pure software product company might not exist in certain cities in the world. And if certification can help one's career somewhere else, I guess that means more opportunities right? I've had experienced in both platforms: (short) .NET and (not too long) Java (minus Oracle DB stuff), but I think it's about time I have to pick one of them and be good at. Where I live right now might also dictates my career albeit insignificant. Anyhow, this last paragraph is just tiny blurb. Thanks!

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• SUPINFO International University in Mauritius

  Since a while I'm considering to pick up my activities as a student and I'd like to get a degree in Computer Science. Personal motivation I mean after all this years as a professional software (and database) developer I have the personal urge to complete this part of my education. Having various certifications by Microsoft and being awarded as an Microsoft Most Valuable Professional (MVP) twice looks pretty awesome on a resume but having a "proper" degree would just complete my package. During the last couple of years I already got in touch with C-SAC (local business school with degree courses), the University of Mauritius and BCS, the Chartered Institute for IT to check the options to enroll as an experienced software developer. Quite frankly, it was kind of alienating to receive that feedback: Start from scratch! No seriously? Spending x amount of years to sit for courses that might be outdated and form part of your daily routine? Probably being in an awkward situation in which your professional expertise might exceed the lecturers knowledge? I don't know... but if that's path to walk... Well, then I might have to go for it. SUPINFO International University Some weeks ago I was contacted by the General Manager, Education Recruitment and Development of Medine Education Village, Yamal Matabudul, to have a chat on how the local IT scene, namely the Mauritius Software Craftsmanship Community (MSCC), could assist in their plans to promote their upcoming campus. Medine went into partnership with the French-based SUPINFO International University and Mauritius will be the 36th location world-wide for SUPINFO. Actually, the concept of SUPINFO is very likely to the common understanding of an apprenticeship in Germany. Not only does a student enroll into the programme but will also be placed into various internships as part of the curriculum. It's a big advantage in my opinion as the person stays in touch with the daily procedures and workflows in the real world of IT. Statements like "We just received a 'crash course' of information and learned new technology which is equivalent to 1.5 months of lectures at the university" wouldn't form part of the experience of such an education. Open Day at the Medine Education Village Last Saturday, Medine organised their Open Day and it was the official inauguration of the SUPINFO campus in Mauritius. It's now listed on their website, too - but be warned, the site is mainly in French language although the courses are all done in English. Not only was it a big opportunity to "hang out" on the campus of Medine but it was great to see the first professional partners for their internship programme, too. Oh, just for the records, IOS Indian Ocean Software Ltd. will also be among the future employers for SUPINFO students. More about that in an upcoming blog entry. Open Day at Medine Education Village - SUPINFO International University in Mauritius Mr Alick Mouriesse, President of SUPINFO, arrived the previous day and he gave all attendees a great overview of the roots of SUPINFO, the general development of the educational syllabus and their high emphasis on their partnerships with local IT companies in order to assist their students to get future jobs but also feel the heartbeat of technology live. Something which is completely missing in classic institutions of tertiary education in Computer Science. And since I was on tour with my children, as usual during weekends, he also talked about the outlook of having a SUPINFO campus in Mauritius. Apart from the close connection to IT companies and providing internships to students, SUPINFO clearly works on an international level. Meaning students of SUPINFO can move around the globe and can continue their studies seamlessly. For example, you might enroll for your first year in France, then continue to do 2nd and 3rd year in Canada or any other country with a SUPINFO campus to earn your bachelor degree, and then live and study in Mauritius for the next 2 years to achieve a Master degree. Having a chat with Dale Smith, Expand Technologies, after his interesting session on Technological Entrepreneurship - TechPreneur More questions by other craftsmen of the Mauritius Software Craftsmanship Community And of course, this concept works in any direction, giving Mauritian students a huge (!) opportunity to live, study and work abroad. And thanks to this, Medine already announced that there will be new facilities near Cascavelle to provide dormitories and other facilities to international students coming to our island. Awesome! Okay, but why SUPINFO? Well, coming back to my original statement - I'd like to get a degree in Computer Science - SUPINFO has a process called Validation of Acquired Experience (VAE) which is tailor-made for employees in the field of IT, and allows you to enroll in their course programme. I already got in touch with their online support chat but was only redirected to some FAQs on their website, unfortunately. So, during the Open Day I seized the opportunity to have an one-on-one conversation with Alick Mouriesse, and he clearly encouraged me to gather my certifications and working experience. SUPINFO does an individual evaluation prior to their assignment regarding course level, and hopefully my chances of getting some modules ahead of studies are looking better than compared to the other institutes. Don't get me wrong, I don't want to go down the easy route but why should someone sit for "Database 101" or "Principles of OOP" when applying and preaching database normalisation and practicing Clean Code Developer are like flesh and blood? Anyway, I'll be off to get my transcripts of certificates together with my course assignments from the old days at the university. Yes, I studied Applied Chemistry for a couple of years before intersecting into IT and software development particularly... ;-)

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• MDM for Tax Authorities

  - by david.butler(at)oracle.com

  In last week’s MDM blog, we discussed MDM in the Public Sector. I want to continue that thread. After all, no industry faces tougher data quality problems than governmental organizations, and few industries suffer more significant down side consequences to poor operations than local, state and federal governments. One key challenge area is taxation. Tax Authorities face a multitude of IT challenges. Firstly, the data used in tax calculations is increasing in volume and complexity. They must improve service by introducing multi-channel contact centers and self-service capabilities. Security concerns necessitate increasingly sophisticated data protection procedures. And cost constraints are driving Tax Authorities to rely on off-the-shelf software for many of their functional areas. Compounding these issues is the fact that the IT architectures in operation at most revenue and collections agencies are very complex. They typically include multiple, disparate operational and analytical systems across which the sum total of data about individual constituents is fragmented. To make matters more complicated, taxation is not carried out by a single jurisdiction, and often sources of income including employers, investments and other sources of taxable income and deductions must also be tracked and shared among tax authorities. Collectively, these systems are involved in tax assessment and collections, risk analysis, scoring, tracking, auditing and investigation case management. The Problem of Constituent Data Management The infrastructure described above makes it very difficult to create a consolidated representation of a given party. Differing formats and data models mean that a constituent may be represented in one way in one system and in a different way in another. Individual records are frequently inaccurate, incomplete, out of date and/or inconsistent with other records relating to the same constituent. When constituent data must be aggregated and scored, information within each system must be rationalized and normalized so the agency can produce a constituent information file (CIF) that provides a single source of truth about that party. If information about that constituent changes, each system in turn must be updated. There have been many attempts to solve this problem with technology: from consolidating transactional systems to conducting manual systems integration projects and superimposing layers of business intelligence and analytics. All these approaches can be successful in solving a portion of the problem at a specific point in time, but without an enterprise perspective, anything gained is quickly lost again. Oracle Constituent Data Mastering for Tax Authorities: A Single View of the Constituent Oracle has a flexible and long-term solution to the problem of securely integrating and managing constituent data. The Oracle Solution for mastering Constituent Data for Tax Authorities is based on two core product offerings: Oracle Customer Hub and – optionally – Oracle Application Integration Architecture (AIA). Customer Hub is a master data management (MDM) product that centralizes, de-duplicates, and enriches constituent data. It unifies fragmented information without disrupting existing business processes or IT investments. Role based data access and privacy rules guarantee maximum security and privacy. Data is continuously and automatically synchronized with all source systems. With the Oracle Customer Hub managing the master constituent identity, every department can capture transaction activity against the same record, improving reporting accuracy, employee productivity, reliability of constituent analytics, and day-to-day constituent relationships. Oracle Application Integration Architecture provides a collection of core pre-built processes to support out of the box Master Data Governance across Oracle Customer Hub, Siebel CRM, and Oracle E-Business Suite. It also provides a framework to enable MDM integrations with other Oracle and non-Oracle applications. Oracle AIA removes some of the key inhibitors to implementing a service-oriented architecture (SOA) by providing a pre-built SOA-based middleware foundation as well as industry-optimized service oriented applications, all built around a SOA governance model that encourages effective design and reuse. I encourage you to read Oracle Solution for Mastering Constituents Data for Public Sector – Tax Authorities by Roberto Negro. It is an outstanding whitepaper that describes how the Oracle MDM solution allows you to create a unified, reconciled source of high-quality constituent data and gain an accurate single view of each constituent. This foundation enables you to lower the costs associated with data quality and integration and create a tax organization that is efficient, secure and constituent-centric. Also, don’t forget the upcoming webcast on Thursday, February 10th: Deliver Improved Services to Citizens at Lower Cost to your Organization Our Guest Speaker is Ruben Spekle, from Capgemini. He will also provide insight into Public Sector Master Data Management and Case Management implementations including one that was executed for a Dutch Government Agency. If you are interested in how governmental organizations from around the world are using MDM to advance their cause, click here to register for the webcast.

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• Ok it has been pointed out to me

  - by Ratman21

  That it seems my blog is more of poor me or pity me or I deserve a job blog.   Hmmm I wont say, I have not wined here as I have used this blog to vent my frustration on the whole out of work thing (lack of money, self worth, family issues and the never end bills coming my way) but, it was also me trying to reach to others in the same boat as well as advertising, hay I am out here, employers.   It was also said, that I don’t have any thing listed here on me, like a cover letter or resume. Well there is but, it was so many months and post ago. Also what I had posted is not current. So here is my most current cover and resume.   Scott L Newman 45219 Dutton Way Callahan, Fl. 32011 To Whom It May Concern: I am really interested in the IT vacancie that you have listed for your company. Maybe I don’t have all the qualifications you want (hold on don’t hit delete yet) yet! But maybe I do, as I have over 20 + years experience in "IT” RIGHT NOW.   Read the rest of my cover and my resume. You will see what my “IT” skills are and it will Show that I can to this work! I can bring to your company along with my, can do attitude, a broad range of skills, including: Certified CompTIA A+, Security+  and Network+ Technician §         2.5 years (NOC) Network experience on large Cisco based Wan – UK to Austria §         20 years experience MIS/DP – Yes I can do IBM mainframes and Tandem  non-stops too §         18 years experience as technical Help Desk support – panicking users, no problem §         18 years experience with PC/Server based system, intranet and internet systems §         10+ years experienced on: Microsoft Office, Windows XP and Data Network Fundamentals (YES I do windows) §         Strong trouble shooting skills for software, hard ware and circuit issues (and I can tell you what kind of horrors I had to face on all of them). §         Very experienced on working with customers on problems – again panicking users, no problem §         Working experience with Remote Access (VPN/SecurID) – I didn’t just study them I worked on/with them §         Skilled in getting info for and creating documentation for Operation procedures (I don’t just wait for them to give it to me I go out and get it. Waiting for info on working applications is, well dumb) Multiple software languages (Hey I have done some programming) And much more experiences in “IT” (Mortgage, stocks and financial information systems experience and have worked “IT” in a hospital) Can multitask, also have ability to adapt to change and learn quickly. (once was put in charge of a system that I had not worked with for over two years. Talk about having to relearn and adapt to changes but, I did it.) I would welcome the opportunity to further discuss this position with you. If you have questions or would like to schedule an interview, please contact me by phone at 904-879-4880 or on my cell 352-356-0945 or by e-mail at [email protected] or leave a message on my web site (http://beingscottnewman.webs.com/). I have enclosed/attached my resume for your review and I look forward to hearing from you.   Thank you for taking a moment to consider my cover letter and resume. I appreciate how busy you are. Sincerely, Scott L. Newman    Scott L. Newman 45219 Dutton Way, Callahan, FL 32011? H (904)879-4880 C (352)356-0945 ? [email protected] Web - http://beingscottnewman.webs.com/                                                       ______                                                                                       OBJECTIVE To obtain a Network Operation or Helpdesk position.     PROFILE Information Technology Professional with 20+ years of experience. Volunteer website creator and back-up sound technician at True Faith Christian Fellowship. CompTIA A+, Network+ and Security+ Certified.   TECHNICAL AND PROFESSIONAL SKILLS   §         Technical Support §         Frame Relay §         Microsoft Office Suite §         Inventory Management §         ISDN §         Windows NT/98/XP §         Client/Vendor Relations §         CICS §         Cisco Routers/Switches §         Networking/Administration §         RPG §         Helpdesk §         Website Design/Dev./Management §         Assembler §         Visio §         Programming §         COBOL IV §               EDUCATION ? New HorizonsComputerLearningCenter, Jacksonville, Florida – CompTIA A+, Security+ and Network+ Certified.             Currently working on CCNA Certification ?MottCommunity College, Flint, Michigan – Associates Degree - Data Processing and General Education ? Currently studying Japanese     PROFESSIONAL             TrueFaithChristianFellowshipChurch – Callahan, FL, October 2009 – Present Web site Tech ·        Web site Creator/tech, back up song leader and back up sound technician. Note church web site is (http://ambassadorsforjesuschrist.webs.com/) U.S. Census (temp employee) Feb. 23 to March 8, 2010 ·        Enumerator for NassauCounty   ThomasCreekBaptistChurch – Callahan, FL,     June 2008 – September 2009 Churchsound and video technician      ·        sound and video technician           Fidelity National Information Services ? Jacksonville, FL ? February 01, 2005 to October 28, 2008 Client Server Dev/Analyst I ·        Monitored Multiple Debit Card sites, Check Authorization customers and the Card Auth system (AuthNet) for problems with the sites, connections, servers (on our LAN) and/or applications ·        Night (NOC) Network operator for a large Wide Area Network (WAN) ·        Monitored Multiple Check Authorization customers for problems with circuits, routers and applications ·        Resolved circuit and/or router issues or assist circuit carrier in resolving issue ·        Resolved application problems or assist application support in resolution ·        Liaison between customer and application support ·        Maintained and updated the NetOps Operation procedures Guide ·        Kept the listing of equipment on the raised floor updated ·        Involved in the training of all Night Check and Card server operation operators ·        FNIS acquired Certegy in 2005. Was one of 3 kept on.   Certegy ? St.Pete, FL ? August 31, 2003 to February 1, 2005 Senior NetOps Operator(FNIS acquired Certegy in 2005 all of above jobs/skills were same as listed in FNIS) ·        Converting Documentation to Adobe format ·        Sole trainer of day/night shift System Management Center operators (SMC) ·        Equifax spun off Card/Check Dept. as Certegy. Certegy terminated contract with EDS. One of six in the whole IT dept that was kept on.   EDS  (Certegy Account) ? St.Pete, FL ? July 1, 1999 to August 31, 2003 Senior NetOps Operator ·        Equifax outsourced the NetOps dept. to EDS in 1999. ·        Same job skills as listed above for FNIS.   Equifax ? St.Pete&Tampa, FL ? January 1, 1991 to July 1, 1999 NetOps/Tandem Operator ·        All of the above for FNIS, except for circuit and router issues ·        Operated, monitored and trouble shot Tandem mainframe and servers on LAN ·        Supported in the operation of the Print, Tape and Microfiche rooms ·        Equifax acquired TelaCredit in 1991.   TelaCredit ? Tampa, FL ? June 28, 1989 to January 1, 1991 Tandem Operator ·        Operated and monitored Tandem Non-stop systems for Card and Check Auths ·        Operated multiple high-speed Laser printers and Microfiche printers ·        Mounted, filed and maintained 18 reel-to-reel mainframe tape drives, cartridges tape drives and tape library.

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• What will help you get an entry-level position?

  - by Maria Sandu

  Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0cm 5.4pt 0cm 5.4pt; mso-para-margin-top:0cm; mso-para-margin-right:0cm; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0cm; line-height:115%; mso-pagination:widow-orphan; font-family:"Calibri","sans-serif"; mso-ascii- mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi- mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} “Finishing your studies and getting a great job.” Isn’t this the biggest dream of most of the young people? At the beginning you think it’s easy, but when it’s your turn, you realize that actually it’s not as easy as you thought it would be. Especially nowadays, when we’re living difficult times and finding a job is a challenge. This is why I felt lucky when I joined Oracle. Do you want to know how did I do it? My name is Markéta Kocová and I am working as a Customer Intelligence Support Intern within Oracle Prague. Before this job I have, I was focused on my studies, going also abroad for one semester in Rostock University in Germany. I decided though to gain some working experience. In November 2011, I joined Oracle, this one being my first job. I never thought I would be part of such a big company, but here I am! I have to say that I think it’s quite difficult to find a job and thus job search might be exhausting. What did help me? I think it was the networking. The more people you know, the more chances you have to find a job. This is how I’ve heard about this internship. I think internship programs are a great opportunity for young people to gain experience and also to start building a career. As companies are looking for the candidates with the best skills and some experience, it’s difficult to get a job. It’s a paradox isn’t it? You are applying for a entry-level position, but you won’t get it because they’ll be searching for someone who has experience. This is why internship is a good solution to improve your skills. You will learn many things, you might get a mentor and also perform given tasks. What else could you do? In my opinion you should invest in yourself. Try to focus on both education and skills. In order to get a good job in an international and successful company, it’s not enough a university diploma. You could learn a foreign language because it’s usually required. Employers are also looking for good computer skills, so this could be something you could take into consideration before applying to a job. There are also some personal characteristics like communication abilities, self-reliance, self-confidence or ability to solve the crisis situations that companies look at when hiring a person. You could consider attending some training in order to improve these soft skills. Getting a job is difficult, but also when you make it and get one you’ll still finding challenging to stay there. You might realize it is not the dream job, but being patient and trying to learn as much as possible will help you to achieve more. I think every experience is valuable. I’ve been through this type of situation, but the environment, my colleagues and the atmosphere in office have always been great and made me love my job! Thanks guys! If you’re searching for a job and you want to join Oracle, I recommend you to check http://campus.oracle.com

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• feeling insufficient while looking for a programming job ...

  - by user325661

  Hello everybody It's really dream to be programmer for me.So i always wanted to be .I had so small knowledges from commodore basic which i couldn't figure out anything in it .Then i tried to learn Visual basic 6 by myself and result wasn't good as i expected because i even didn't understand classes.Then i left to learning programming and to dream to be programmer. But challenge hadn't finished yet . After all of these i started to learn c# and i did chess engine which i hadn't believe that i can create one.I sometimes feel that i understand many thing about programming like knowing classes ,inheritance,abstract class and methods why exist , interfaces ,extension methods ,static classes ,threads. but i am not expert all in it . i just know that as i need . i don't know still i will learn many thing about these.i have also learned html, css2 , php and database concepts a little sql ,tables relations between primary keys etc but i haven't used them in praticaly . i just did some samples so i feel i am lack of knowledges. As a result still i can't evaluate my skills and can't decide what is my level.I just feel myself one step ahead of junior sometimes :) . Still can't decide that it is time to job seeking. While searching job on web i have never seen a junior advertisement. All looking for a good experiencing one.Nobody care about juniors. When found job advertisement which i feel sufficient myself a little then i start to feel that i think i can't do what they want from me and loosing job after have it in short time would leave many crap feelings into my low self-confidence. Please advise me something ... Also i want to ask some of concentrate questions. 1) If i enter a job which i can't provide their expectations should be in employers responsibility to test me while apply the job ? 2) If i answer "yes , i can " questions which is abstract(for example: can u do something like this) would be my responsibility ? Because such abstract questions is not clear and can't know before start it what i really can or not . 3) i have no professional experiences in this job so i even don't know how teams working on projects but a friend of me said that programmers only write method bodies while seniors create all project.So it looks what i can do really easy but i feel that small companies doesn't work like this so it is better work in a big company for starting who has seniors? 4)last applied job was looking for c# . net developer but then i learn that they need .net web developer.Does it take long time to learn specific sides of web programming while knowing c# desktop programming ? Thanks for all answers since now.

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• SQL SERVER – Developer Training Resources and Summary Roundup

  - by pinaldave

  It is always pleasure for any author when other renowned authors in the industry write about you. Earlier I wrote a five part blog series on Developer Training and I have received a phenomenal response to the series. I have received plenty of comments, questions and feedback. I thought it would be nice to sum up the whole series as well answer a few of the questions received. Quick Recap Developer Training - Importance and Significance - Part 1 In this part we discussed the importance of training in the real world. The most important and valuable resource any company is its employee. Employees who have been well-trained will be better at their jobs and produce a better product.  An employee who is well trained obviously knows more about their job and all the technical aspects. I have a very high opinion about training employees and it is the most important task. Developer Training – Employee Morals and Ethics – Part 2 In this part we discussed the most crucial components of training. Often employees are expecting the company to pay for their training and the company expresses no interest in training the employee. Quite often training expenses are the real issue for both the employee and employer. There are companies that pay for 100% of the expenses and there are employees who opt for training on their own expense during their personal time. Training is often looked at as vacation by employee and employers and we need to change this mind-set. One of the ways is to report back the learning to your manager and implement newly learned knowledge in day-to-day work. Developer Training – Difficult Questions and Alternative Perspective - Part 3 This part was the most difficult to write as I tried to address a few difficult questions and answers. Training is such a sensitive issue that many developers when not receiving chance for training think about leaving the organization. The manager often feels pressure to accommodate every single employee for training even though his training budget is limited. It is indeed the responsibility of the developer to get maximum advantage from the training. Training immediately helps organizations but stays as a part of an employee’s knowledge forever. Developer Training – Various Options for Developer Training – Part 4 In this part I tried to explore a few methods and options for training. The generic feedback I received on this blog post was short and I should have explored each of the subject of the training in details. I believe there are two big buckets of training 1) Instructor Lead Training and 2) Self Lead Training. The common element between both the methods is “learning material”. Learning material can be of any format – videos, books, paper notes or just a plain black board. Instructor-led training is a very effective mode but not possible every single time. During the course of the developer’s career, one has to learn lots of new technology and it is almost impossible to have a quality trainer available on that subject at that time. Books are most effective and proven methods, however, it always helps if someone explains the concepts of the book with a demonstration. In recent times I have started to believe in online trainings which leads to a hybrid experience. Online trainings take the best part of the books and the best part of the instructor-led training and gives effective training in a matter of hours. Developer Training – A Conclusive Summary- Part 5 In this part, I shared what I was continuously thinking about developer training. There is no better teacher than oneself. There is no better motivation than a personal desire to learn new technology. Honestly there is nothing more personal learning. That “change is the only constant” and “adapt & overcome” are the essential lessons of life. One cannot stop the learning and resist the change. In the IT industry “ego of knowing all” and the “resistance to change” are the most challenging issues. Once someone overcomes them, life is much easier. I believe that proper and appropriate high quality training can help to address the burning issues. Opinion of Friends I invited a few of my friends to express their opinion about developer training and here are their opinions. I am listing them here in the order of the blog post publishing date. Nakul Vachhrajani - Developer Trainings-Importance, Benefits, Tips and follow-up Nakul’s sums of many of the concepts which are complementary to my blog posts. Nakul addresses the burning question of developer training with different angles. I am personally very impressed by his following statement - “Being skilled does not mean having just a stack of certifications, but it also means having an understanding about the internals of the products that you are working on – and using that knowledge to improve the efficiency & productivity at the workplace in turn resulting in better products, better consulting abilities and a happier self.” Nakul also suggests the online training options of Pluralsight. Vinod Kumar - Training–a necessity or bonus Vinod Kumar comes up with excellent follow up on developer training. Vinod is known for his inspirational writing about SQL Server. Vinod starts with a story of a student who is extremely eager to learn the wisdom of life from a monk but the monk does not accept him as a disciple for a long time. The conversation between student and monk is indeed an essence of all learning. We all want to learn quickly and be successful but the most important thing in life is to have the right attitude towards learning and more so towards life. The blog post end with a very important thought about how to avoid the famous excuse – “I don’t have enough time.” Ritesh Shah - Training – useful or useless? Ritesh brings up very important concept related to training. Ritesh in his meticulous style explains why training is an important and lifelong process. Training must not stop at any age but should continue forever. The moment training stops, progress stops along with. Paras Doshi - Professional Development Resource Paras is known for his to–the-point writing, and has summarized the five part series very precisely. He read the five part series and created a digest summary of the blog post. If you are in a rush and have no time to read my five series – I suggest you read his blog post. Training Resources I am often asked what the best resources for learning new technology are. This is the most difficult question EVER. There are plenty of good training resources available. When it is about training our needs are different, our preference of learning is different and we all have an opinion. Additionally, we all are located in different geographic locations worldwide and there is no way one solution will fit all. However, let me list a few of the training resources which I have built so far and you can consume them if you find it relevant to your need. SQL Server Books SQL Server Interview Questions and Answers SQL Wait Stats SQL Programming Joes 2 Pros SQL Server Video Tutorials SQL Server Questions and Answers SQL Server Performance: Indexing Basics SQL Server Performance: Introduction to Query Tuning SQL in Sixty Seconds Series of Sixty Seconds Learning Video on YouTube Trust me worldwide web is very big and there are plenty of high quality learning materials available worldwide – trainer-led as well online. I suggest you explore various options and make the best choice for yourself. Remember, training is your personal journey and it should never stop. Are you ready? Reference: Pinal Dave (http://blog.sqlauthority.com) Filed under: Developer Training, PostADay, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, T SQL, Technology

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• A Bite With No Teeth&ndash;Demystifying Non-Compete Clauses

  - by D'Arcy Lussier

  *DISCLAIMER: I am not a lawyer and this post in no way should be considered legal advice. I’m also in Canada, so references made are to Canadian court cases. I received a signed letter the other day, a reminder from my previous employer about some clauses associated with my employment and entry into an employee stock purchase program. So since this is in effect for the next 12 months, I guess I’m not starting that new job tomorrow. I’m kidding of course. How outrageous, how presumptuous, pompous, and arrogant that a company – any company – would actually place these conditions upon an employee. And yet, this is not uncommon. Especially in the IT industry, we see time and again similar wording in our employment agreements. But…are these legal? Is there any teeth behind the threat of the bite? Luckily, the answer seems to be ‘No’. I want to highlight two cases that support this. The first is Lyons v. Multari. In a nutshell, Dentist hires younger Dentist to be an associate. In their short, handwritten agreement, a non-compete clause was written stating “Protective Covenant. 3 yrs. – 5mi” (meaning you can’t set up shop within 5 miles for 3 years). Well, the young dentist left and did start an oral surgery office within 5 miles and within 3 years. Off to court they go! The initial judge sided with the older dentist, but on appeal it was overturned. Feel free to read the transcript of the decision here, but let me highlight one portion from section [19]: The general rule in most common law jurisdictions is that non-competition clauses in employment contracts are void. The sections following [19] explain further, and discuss Elsley v. J.G. Collins Insurance Agency Ltd. and its impact on Canadian law in this regard. The second case is Winnipeg Livestock Sales Ltd. v. Plewman. Desmond Plewman is an auctioneer, and worked at Winnipeg Livestock Sales. Part of his employment agreement was that he could not work for a competitor for 18 months if he left the company. Well, he left, and took up an important role in a competing company. The case went to court and as with Lyons v. Multari, the initial judge found in favour of the plaintiffs. Also as in the first case, that was overturned on appeal. Again, read through the transcript of the decision, but consider section [28]: In other words, even though Plewman has a great deal of skill as an auctioneer, Winnipeg Livestock has no proprietary interest in his professional skill and experience, even if they were acquired during his time working for Winnipeg Livestock.  Thus, Winnipeg Livestock has the burden of establishing that it has a legitimate proprietary interest requiring protection.  On this key question there is little evidence before the Court.  The record discloses that part of Plewman’s job was to “mingle with the … crowd” and to telephone customers and prospective customers about future prospects for the sale of livestock.  It may seem reasonable to assume that Winnipeg Livestock has a legitimate proprietary interest in its customer connections; but there is no evidence to indicate that there is any significant degree of “customer loyalty” in the business, as opposed to customers making choices based on other considerations such as cost, availability and the like. So are there any incidents where a non-compete can actually be valid? Yes, and these are considered “exceptional” cases, meaning that the situation meets certain circumstances. Michael Carabash has a great blog series discussing the above mentioned cases as well as the difference between a non-compete and non-solicit agreement. He talks about the exceptional criteria: In summary, the authorities reveal that the following circumstances will generally be relevant in determining whether a case is an “exceptional” one so that a general non-competition clause will be found to be reasonable: - The length of service with the employer. - The amount of personal service to clients. - Whether the employee dealt with clients exclusively, or on a sustained or     recurring basis. - Whether the knowledge about the client which the employee gained was of a   confidential nature, or involved an intimate knowledge of the client’s   particular needs, preferences or idiosyncrasies. - Whether the nature of the employee’s work meant that the employee had   influence over clients in the sense that the clients relied upon the employee’s   advice, or trusted the employee. - If competition by the employee has already occurred, whether there is   evidence that clients have switched their custom to him, especially without   direct solicitation. - The nature of the business with respect to whether personal knowledge of   the clients’ confidential matters is required. - The nature of the business with respect to the strength of customer loyalty,   how clients are “won” and kept, and whether the clientele is a recurring one. - The community involved and whether there were clientele yet to be exploited   by anyone. I close this blog post with a final quote, one from Zvulony & Co’s blog post on this subject. Again, all of this is not official legal advice, but I think we can see what all these sources are pointing towards. To answer my earlier question, there’s no teeth behind the threat of the bite. In light of this list, and the decisions in Lyons and Orlan, it is reasonably certain that in most employment situations a non-competition clause will be ineffective in protecting an employer from a departing employee who wishes to compete in the same business. The Courts have been relatively consistent in their position that if a non-solicitation clause can protect an employer’s interests, then a non-competition clause is probably unreasonable. Employers (or their solicitors) should avoid the inclination to draft restrictive covenants in broad, catch-all language. Or in other words, when drafting a restrictive covenant – take only what you need! D

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• At times, you need to hire a professional.

  - by Phil Factor

  After months of increasingly demanding toil, the development team I belonged to was told that the project was to be canned and the whole team would be fired.  I’d been brought into the team as an expert in the data implications of a business re-engineering of a major financial institution. Nowadays, you’d call me a data architect, I suppose.  I’d spent a happy year being paid consultancy fees solving a succession of interesting problems until the point when the company lost is nerve, and closed the entire initiative. The IT industry was in one of its characteristic mood-swings downwards.  After the announcement, we met in the canteen. A few developers had scented the smell of death around the project already hand had been applying unsuccessfully for jobs. There was a sense of doom in the mass of dishevelled and bleary-eyed developers. After giving vent to anger and despair, talk turned to getting new employment. It was then that I perked up. I’m not an obvious choice to give advice on getting, or passing,  IT interviews. I reckon I’ve failed most of the job interviews I’ve ever attended. I once even failed an interview for a job I’d already been doing perfectly well for a year. The jobs I’ve got have mostly been from personal recommendation. Paradoxically though, from years as a manager trying to recruit good staff, I know a lot about what IT managers are looking for.  I gave an impassioned speech outlining the important factors in getting to an interview.  The most important thing, certainly in my time at work is the quality of the résumé or CV. I can’t even guess the huge number of CVs (résumés) I’ve read through, scanning for candidates worth interviewing.  Many IT Developers find it impossible to describe their  career succinctly on two sides of paper.  They leave chunks of their life out (were they in prison?), get immersed in detail, put in irrelevancies, describe what was going on at work rather than what they themselves did, exaggerate their importance, criticize their previous employers, aren’t  aware of the important aspects of a role to a potential employer, suffer from shyness and modesty,  and lack any sort of organized perspective of their work. There are many ways of failing to write a decent CV. Many developers suffer from the delusion that their worth can be recognized purely from the code that they write, and shy away from anything that seems like self-aggrandizement. No.  A resume must make a good impression, which means presenting the facts about yourself in a clear and positive way. You can’t do it yourself. Why not have your resume professionally written? A good professional CV Writer will know the qualities being looked for in a CV and interrogate you to winkle them out. Their job is to make order and sense out of a confused career, to summarize in one page a mass of detail that presents to any recruiter the information that’s wanted. To stand back and describe an accurate summary of your skills, and work-experiences dispassionately, without rancor, pity or modesty. You are no more capable of producing an objective documentation of your career than you are of taking your own appendix out.  My next recommendation was more controversial. This is to have a professional image overhaul, or makeover, followed by a professionally-taken photo portrait. I discovered this by accident. It is normal for IT professionals to face impossible deadlines and long working hours by looking more and more like something that had recently blocked a sink. Whilst working in IT, and in a state of personal dishevelment, I’d been offered the role in a high-powered amateur production of an old ex- Broadway show, purely for my singing voice. I was supposed to be the presentable star. When the production team saw me, the air was thick with tension and despair. I was dragged kicking and protesting through a succession of desperate grooming, scrubbing, dressing, dieting. I emerged feeling like “That jewelled mass of millinery, That oiled and curled Assyrian bull, Smelling of musk and of insolence.” (Tennyson Maud; A Monodrama (1855) Section v1 stanza 6) I was then photographed by a professional stage photographer.  When the photographs were delivered, I was amazed. It wasn’t me, but it looked somehow respectable, confident, trustworthy.   A while later, when the show had ended, I took the photos, and used them for work. They went with the CV to job applications. It did the trick better than I could ever imagine.  My views went down big with the developers. Old rivalries were put immediately to one side. We voted, with a show of hands, to devote our energies for the entire notice period to getting employable. We had a team sourcing the CV Writer,  a team organising the make-overs and photographer, and a third team arranging  mock interviews. A fourth team determined the best websites and agencies for recruitment, with the help of friends in the trade.  Because there were around thirty developers, we were in a good negotiating position.  Of the three CV Writers we found who lived locally, one proved exceptional. She was an ex-journalist with an eye to detail, and years of experience in manipulating language. We tried her skills out on a developer who seemed a hopeless case, and he was called to interview within a week.  I was surprised, too, how many companies were experts at image makeovers. Within the month, we all looked like those weird slick  people in the ‘Office-tagged’ stock photographs who stare keenly and interestedly at PowerPoint slides in sleek chromium-plated high-rise offices. The portraits we used still adorn the entries of many of my ex-colleagues in LinkedIn. After a months’ worth of mock interviews, and technical Q&A, our stutters, hesitations, evasions and periphrastic circumlocutions were all gone.  There is little more to relate. With the résumés or CVs, mugshots, and schooling in how to pass interviews, we’d all got new and better-paid jobs well  before our month’s notice was ended. Whilst normally, an IT team under the axe is a sad and depressed place to belong to, this wonderful group of people had proved the power of organized group action in turning the experience to advantage. It left us feeling slightly guilty that we were somehow cheating, but I guess we were merely leveling the playing-field.

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• Paying great programmers more than average programmers

  - by Kelly French

  It's fairly well recognized that some programmers are up to 10 times more productive than others. Joel mentions this topic on his blog. There is a whole blog devoted to the idea of the "10x productive programmer". In years since the original study, the general finding that "There are order-of-magnitude differences among programmers" has been confirmed by many other studies of professional programmers (Curtis 1981, Mills 1983, DeMarco and Lister 1985, Curtis et al. 1986, Card 1987, Boehm and Papaccio 1988, Valett and McGarry 1989, Boehm et al 2000). Fred Brooks mentions the wide range in the quality of designers in his "No Silver Bullet" article, The differences are not minor--they are rather like the differences between Salieri and Mozart. Study after study shows that the very best designers produce structures that are faster, smaller, simpler, cleaner, and produced with less effort. The differences between the great and the average approach an order of magnitude. The study that Brooks cites is: H. Sackman, W.J. Erikson, and E.E. Grant, "Exploratory Experimental Studies Comparing Online and Offline Programming Performance," Communications of the ACM, Vol. 11, No. 1 (January 1968), pp. 3-11. The way programmers are paid by employers these days makes it almost impossible to pay the great programmers a large multiple of what the entry-level salary is. When the starting salary for a just-graduated entry-level programmer, we'll call him Asok (From Dilbert), is $40K, even if the top programmer, we'll call him Linus, makes $120K that is only a multiple of 3. I'd be willing to be that Linus does much more than 3 times what Asok does, so why wouldn't we expect him to get paid more as well? Here is a quote from Stroustrup: "The companies are complaining because they are hurting. They can't produce quality products as cheaply, as reliably, and as quickly as they would like. They correctly see a shortage of good developers as a part of the problem. What they generally don't see is that inserting a good developer into a culture designed to constrain semi-skilled programmers from doing harm is pointless because the rules/culture will constrain the new developer from doing anything significantly new and better." This leads to two questions. I'm excluding self-employed programmers and contractors. If you disagree that's fine but please include your rationale. It might be that the self-employed or contract programmers are where you find the top-10 earners, but please provide a explanation/story/rationale along with any anecdotes. [EDIT] I thought up some other areas in which talent/ability affects pay. Financial traders (commodities, stock, derivatives, etc.) designers (fashion, interior decorators, architects, etc.) professionals (doctor, lawyer, accountant, etc.) sales Questions: Why aren't the top 1% of programmers paid like A-list movie stars? What would the industry be like if we did pay the "Smart and gets things done" programmers 6, 8, or 10 times what an intern makes? [Footnote: I posted this question after submitting it to the Stackoverflow podcast. It was included in episode 77 and I've written more about it as a Codewright's Tale post 'Of Rockstars and Bricklayers'] Epilogue: It's probably unfair to exclude contractors and the self-employed. One aspect of the highest earners in other fields is that they are free-agents. The competition for their skills is what drives up their earning power. This means they can not be interchangeable or otherwise treated as a plug-and-play resource. I liked the example in one answer of a major league baseball team trying to field two first-basemen. Also, something that Joel mentioned in the Stackoverflow podcast (#77). There are natural dynamics to shrink any extreme performance/pay ranges between the highs and lows. One is the peer pressure of organizations to pay within a given range, another is the likelyhood that the high performer will realize their undercompensation and seek greener pastures.

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• Zend_Navigation failing to load

  - by Grant Collins

  Hi, Following on from my earlier question, I am still having issues with loading the xml file into Zend_Navigation. I am now getting the following error message: <b>Fatal error</b>: Uncaught exception 'Zend_Navigation_Exception' with message 'Invalid argument: Unable to determine class to instantiate' in C:\www\mysite\development\website\library\Zend\Navigation\Page.php:223 I've tried to make my navigation.xml file look similar to the example on the Zend Documentation, However I just can't seem to get it to work. My XML file looks like this: <?xml version="1.0" encoding="UTF-8"?> <configdata> <navigation> <default> <label>Home</label> <controller>index</controller> <action>index</action> <module>default</module> <pages> <tour> <label>Tour</label> <controller>tour</controller> <action>index</action> <module>default</module> </tour> <blog> <label></label> <uri>http://blog.mysite.com</uri> </blog> <support> <label>Support</label> <controller>support</controller> <action>index</action> <module>default</module> </support> </pages> </default> <users> <label>Home</label> <controller>index</controller> <action>index</action> <module>users</module> <role>guser</role> <resource>owner</resource> <pages> <jobmanger> <label>Job Manager</label> <controller>jobmanager</controller> <action>index</action> <module>users</module> <role>guser</role> <resource>owner</resource> </jobmanger> <myaccount> <label>My Account</label> <controller>profile</controller> <action>index</action> <role>guser</role> <resource>owner</resource> <module>users</module> <pages> <detail> <label>Account Details</label> <controller>profile</controller> <action>detail</action> <module>users</module> <role>guser</role> <resource>owner</resource> <pages> <history> <label>Account History</label> <controller>profile</controller> <action>history</action> <module>users</module> <role>guser</role> <resource>owner</resource> </history> <password> <label>Change Password</label> <controller>profile</controller> <action>changepwd</action> <module>users</module> <role>employer</role> <resource>employers</resource> </password> </pages> </detail> ... </navigation> </configdata> Now I confess that I've totally got the wrong end of the stick with this, but rapidly running out of ideas, and it's been a long week. Thanks, Grant

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