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• Image captions and wrapping [migrated]

  - by Charles

  What's the best way to add a caption below an image? The image and its caption will be floated right, and the text on the caption needs to wrap -- a 200x200px image shouldn't have a caption of width 800px. I would strongly prefer a solution that allows me to update images (with different widths) without changing the CSS or markup. For reasons beyond my control the image itself will also be floated right, but this should not be too problematic.

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• Dell monitor not detected (Ubuntu 11.10)

  - by Charles

  I have an issue with my monitor. I just installed Ubuntu 11.10, but the monitor that is plugged in doesn't appear anywhere. And by doesn't appear, I mean that in the "Displays" menu, it doesn't even appear as "Unknown", I just have my screen that appears and nothing else. It is connected through VGA, and the monitor is recognized with no problem on Windows 7. It is a Dell monitor. I'm not a pro with Ubuntu, so any help to diagnose the issue would be really helpful (and help me learn how to fix this kind of monitor issue in the future) Thanks !

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• Calling Customer Service Leaders

  - by Charles Knapp

  and by Suzy Meriwether The Customer Service Leader is under greater pressure today than ever before. With rapid adoption of new communication technologies and devices by customers, customer expectations are on the rise and social media provides a venue to share their experiences. To respond to these industry change drivers, Customer Service Leaders need to deliver a superior customer experience, achieve operational excellence, and transform their service organization. Oracle is hosting a series of evening seminars to discuss these drivers and how to improve efficiency within the service organization while treating every interaction as an opportunity to deliver superior customer experiences and increase revenue throughout the entire customer lifecycle. • Miami – November 7th @ Marlins Park – Call to register: 1-800-820-5592 x 10996 • Dallas – November 8th @ Cowboys Stadium – Call to register: 1-800-820-5592 x 11016 • Philadelphia – November 13th @ Rodin Museum – Call to register: 1-800-820-5592 x 11013 Be sure to mention you heard about this event from the Oracle CX Blog. I hope to see you there.

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• The Path to Best-In-Class Service Business Performance

  - by Charles Knapp

  What would it matter to offer your customers best-in-class service and support experiences? According to a new study, best-in-class companies enjoy margins that are nearly double the average, retain almost all of their customers each year, deliver annual revenue growth that is six greater than average, and realize cost decreases rather than increases! What does it take to become best in class? Some of the keys are: Engage customers effectively and consistently across all channels Focus on mobility to improve reactive service performance Continue to transition from primarily reactive to proactive and predictive service performance Build the support structure for new services and service contracts Construct an engaged service delivery team Join the Aberdeen Group, Oracle, Infosys, and Hyundai Capital as we highlight the key stages in the service transformation journey and reveal how Best-in-Class organizations are equipping themselves to thrive in this new era of service. Please join us for "Service Excellence and the Path to Business Transformation" -- this Thursday, October 25, 8:00 AM PDT | 11:00 AM EDT | 3:00 PM GMT | 4:00 PM BST.

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• input type="email"

  - by Charles

  I have a form where I ask for email addresses. Usually I'd use <input type="email" ...> but I want to allow a user to type foo rather than [email protected] in the (likely) case that they are using an @mycompany.com email address. Is there a way to get around the validation (if format matches this regex, accept; otherwise, validate normally), or should I just use <input type="text" ...> and ignore the semantics and so forth?

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• Why Deliver Customer Service in the Cloud?

  - by Charles Knapp

  In volatile, competitive markets, delivering exceptional service across channels is essential. But delivering world-class service on tight budgets, and deliving improvements quickly, is a tough challenge. That's why so many of the world's most successful organizations choose to deliver customer service in the cloud. Example: Michele Watson, VP of Global Customer Care at Match.com, says Oracle's service in the cloud "helps our customer receive the support they need in real time, our contact center agents be more productive and helpful, and our executive and product development teams receive detailed feedback to continue our improve our customers' experience." Learn more here about why you should consider delivering customer service in the cloud. 

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• Error compiling Win32 API GUI code with MinGW

  - by Eric Larsen

  Hey guys, this is my first post. I'm just getting started with win32 API programming in C++ and I'm having trouble compiling the winnie tutorial (http://www.relisoft.com/win32/winnie.html) with MinGW. My input and output: C:\Users\Eric\Projects g++ winnie.cpp -o winnie.exe /mingw/lib/libmingw32.a(main.o):main.c:(.text+0xd2): undefined reference to 'WinMain@16' collect2: ld returned 1 exit status Any help would be very much appreciated.

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• How to know when a download has finished?

  - by Eric

  Hello, Is there a way to tell if when a download has finished? That is, we allow users to download a report in PDF format. It takes about 3 - 5 seconds to start downloading and in this time, from click to end of download, show a wait state icon so that the user doesn't click multiple times. Thanks! Eric

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• Help w/ Sluggish "rake cucumber"

  - by Eric M.

  I've been trying to debug some super slow performance in running my cucumber features. I've run various calls through ruby-prof and think I see the bottlenecks (not too familiar with using ruby-prof) but do not know the cause or more important the solution. I've include below the output from running rake cucumber. http://dl.dropbox.com/u/1788885/rake_cucumber.txt Does anyone have any idea why this is happening or how I could go about debugging it further? Thanks, Eric

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• Call macro from Python script?

  - by Eric

  One of our page templates is made up of a bunch of macros. These items are a bunch of html tables. Now, I want a couple of these tables in a Python script to create a PDF. Is there a way call a macro from a Python script and get back the HTML that is produced? If so, can you explain? Thanks Eric

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• jQueryUI Sortable won't accept connected Draggable on a nested UL

  - by Eric

  I've posted an example here: http://jsfiddle.net/ericclemmons/LEHLX/2/ Really, what it comes down to is the classic "assigning users to groups" issue. I have a list of users and a list of groups, but I'd like to be able to have nesting of the groups: user "Eric" would be in "Users", "Web", and "Administrators". The problem is that I cannot drag a user to an empty <ul> in the list.

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• Sanitizing input for display in view when using simple_format

  - by Eric

  Hi, I'm trying to figure out the right way to display comments such that newlines and links are displayed. I know that usually, you should display user-inputs only when escaping html with h(). That of course won't display newlines or links, so I found the simple_format and auto_link methods. What I am now doing is: simple_format(santize(auto_link(comment.text))) Is this the right way to do this, and is it still safe from XSS attacks? Thanks! Eric

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• Visual Studio Add in.

  - by Eric Brown - Cal

  I was looking to write/get a visual studio add in. I want to be able to write descriptive log calls at the top and bottom of a function. like this log.debug("TheClass.TheMethod(string TheStringParam ="+TheStringParam+") - in"); log.debug("TheClass.TheMethod(string TheStringParam ="+TheStringParam+") - out"); Is there an adin that does this? Is there source anywhere for an add in like Ghost Doc that does reflection(or whatever) to parse the parameters and such? Thanks, Eric-

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• How do I change an existing XCode target from dynamic to static?

  - by Eric

  I'm working with an existing project that produces a dynamic library (Cocoa API). I'd rather generate a static library, but if I change the [Linking|Mach-O Type] field from "Dynamic Library" to "Static Library", both the Clean Project and Build Project complain that the target has an invalid MACH_O_TYPE value of 'staticlib'. Is there a straightforward way to get the build to produce a static .a file? Thanks, Eric

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• How to create constant NSString by concatenating strings in Obj-C ?

  - by eric-morand

  Hi guys, I'm trying to instanciate a constant NSString by concatanating other NSString instances. Here is what I'm doing in my implementation file : static NSString *const MY_CONST = @"TEST"; static NSString *const MY_CONCATENATE_CONST = [NSString stringWithFormat:@"STRING %@", MY_CONST]; It leads to the following compilation error : Initializer element is not constant I suppose this is because stringWithFormat doesn't return a constant NSString, but since there is no other way to concatenate strings in Obj-C, what am I supposed to do ? Thanks for your help, Eric.

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• What is the correct response for web service?

  - by Eric

  One of my web services returns the list of ids of the the projects a person is owner of. That is, when I GET http://example.com/wsListProjects?user=eric I get back xml with the list of projects. However, when I specify user=xxx, who doesn't exist, I currently return a 404 response? Is this the correct response to return? Thanks.

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• Trying to calculate the Average of the non zero rows in a column in an RDLC

  - by Eric Brown - Cal

  Is there any way to caculate the average of the non zero rows only for a column of data in a table in an RDLC for Microsoft report viewer? ie 0 0 0 5 5 = 5 not 2 I tried Count( fields.n.value 0 ) to get the count of non zero rows, but it returned the count of all rows. Thanks! Eric-

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• Python: Converting legacy string dates to dates

  - by Eric

  We have some legacy string dates that I need to convert to actual dates that can be used to perform some date logic. Converting to a date object isn't a problem if I knew what the format were! That is, some people wrote 'dd month yy', othes 'mon d, yyyy', etc. So, I was wondering if anybody knew of a py module that attempts to guess date formats and rewrites them in a uniform way? Any other suggestions? Thanks! :) Eric

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• Is it possible to alter the table in admin interface with SQL?

  - by Eric

  In our projects table we have every version of a project. Is it possible to show only those projects where max(version_id) in the admin interface? Thanks! :) Eric

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• How to deprecate a macro in GCC?

  - by Eric

  Hi, i Know how to use attribute deprecated to deprcate a function like this: int old_fn () __attribute__ ((deprecated)); But how to deprecate a Macro like this: #define OLD_MACRO 1 Thank you in advance. Eric

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• I want to display the missing (non-matching) records

  - by Eric

  Is there a way to program the following SQL query SELECT dbo.Assets_Master.Serial_Number, dbo.Assets_Master.Account_Ident, dbo.Assets_Master.Disposition_Ident FROM dbo.Assets_Master LEFT OUTER JOIN dbo.Assets ON dbo.Assets_Master.Serial_Number = dbo.Assets.Serial_Number WHERE (dbo.Assets.Serial_Number IS NULL) in c# .net code using dataviews or data relation or something else? I have a spreadsheet of about 4k rows and a data table that should have the same records but if not I want to display the missing (non-matching) records from the table. Thanks, Eric

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• Silverlight: Problem using CellEditingTemplate

  - by Charles

  Hello Silverlight gurus, I am experiencing a problem with the DataGrid where my data-bound object's properties are not being updated when using the CellTemplate/CellEditingTemplate: <data:DataGridTemplateColumn Header="Text"> <data:DataGridTemplateColumn.CellTemplate> <DataTemplate> <TextBlock Text="{Binding Text}" ></TextBlock> </DataTemplate> </data:DataGridTemplateColumn.CellTemplate> <data:DataGridTemplateColumn.CellEditingTemplate> <DataTemplate> <TextBox Text="{Binding Text, Mode=TwoWay}" /> </DataTemplate> </data:DataGridTemplateColumn.CellEditingTemplate> </data:DataGridTemplateColumn> I am binding to a code-gen'd entity via the RIA Services. I've added an event handler to the PropertyChanged event, and it is never fired. However, if I do not use a template and instead use a DataGridTextColumn, everything works fine. I'm sure this sounds like an easy fix - I'm only using a TextBox in my editing template, so why not us a DataGridTextColumn? The problem is that I want to have a multi-line textbox, so using the DataGridTextColumn is not an option. Any suggestions? Do you know of any differences between using a CellEditingTemplate containing a single TextBox and using a DataGridTextColumn? Thanks, -Charles [UPDATE] I posted a bug report here: http://silverlight.net/forums/p/118729/267521.aspx I can't imagine that this is "as-designed"... If someone else has known about this and I'm just being dumb, I'd appreciate an explanation - I'd prefer embarrassment over ignorance :).

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• How to Customize JAXB Marshalling if generating JAXB beans from XML

  - by Charles O.

  Hello, I want to customize the marshalling of dates in JAXB. It's a variant of this already asked question. I would think I would use an XMLAdapter, as this answer questions specifies. But I can't do that exactly, because I'm going the other way around, generating the JAXB beans from an .XSD -- I can't add annotations to the JAXB beans because they are generated code. I've tried calling Marshaller.setAdapter(), but with no luck. final Marshaller marshaller = getJaxbContext().createMarshaller(); marshaller.setSchema(kniSchema); marshaller.setAdapter(new DateAdapter()); ... private static class DateAdapter extends XmlAdapter<String, XMLGregorianCalendar> { @Override public String marshal(XMLGregorianCalendar v) throws Exception { return "hello"; //Just a test to see if it's working } @Override public XMLGregorianCalendar unmarshal(String v) throws Exception { return null; // Don't care about this for now } } Where the relevant part of my generated JAXB bean looks like this: @XmlSchemaType(name = "date") protected XMLGregorianCalendar activeSince; When I do this, what the default date/XMLGregorianCalendar marshalling happens. It's as if I didn't do it all. Any help is appreciated. Thanks, Charles

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• How can I get an AdWords ad to show up for a specific term ASAP?

  - by Eric

  I have a very specific situation... I have a client who has a site, backed by a celebrity, selling a comment product.... so imagine my site is all about "Martha Stewart used cars" (that's not it-- but you get the idea). My client wants to see their site show up ASAP in Google search results. While I'm waiting for organic search to kick in and recognize my site, index it properly, etc, I want to buy some adwords for keywords like "Martha Stewart used cars" and "Martha Stewart used car" and so forth and have the ads show up on the 1st page of search results. I've done this. The problem is that many, many other advertisers have set up ads on the keyword "used cars" so my Martha-specific ads never are shown. Even when I bid specifically on the keyword phrase "Martha Stewart used cars" and I enter that directly into Google, it doesn't show my ad. SO MY QUESTION.... how/what can I do to get my ads to show... or really, can I do anything else to get my client's site to show on the result page? (I'm not interested in anything black-hat or illegal; I'm just trying to throw some resources at this situation so when those folks looking SPECIFICALLY for "Martha Stewart used cars" will get to the site quickly.) thanks-- Eric

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• configure a Macbook Pro to use external monitor at boot (Debian Linux)

  - by Eric

  In the spirit of reuse, I've installed Debian (version 6.0.5 "squeeze") on my wife’s old Macbook Pro (circa 2009 or so), to repurpose it for various tasks. The catch is the display is flaky. It will last a random amount of time, between 2 minutes and 2 hours, before freezing and graying out. This is a known issue with that generation of MBP. Fortunately it’s no problem for me, as I plan to use it with an external monitor anyway. Which brings us to the problem: How do I configure this thing to output to the external display by default, and hopefully disable the built-in LCD? The ideal solution would be to modify a setting in the EFI (BIOS), but I’m not holding out much hope for that. Next best thing would be a kernel option I can pass to the NVIDIA driver. What won’t work is a solution that doesn’t give me a display until X starts. I need to have console access, especially given that the built-in LCD is dying, and any day now might give out completely. So far I haven’t been able to find anything online. lspci says I’ve got an NVIDIA GeForce 9400M Help is much appreciated! Eric PS if this question is better suited to the Unix & Linux area, pls advise and I will move it.

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