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  • Maintaining a common set of Eclipse preferences

    - by Robert Munteanu
    Whenever I switch workspaces/Eclipse installs I need to copy/redo the preferences: compiler settings; font sizes/families; code formatter; java code templates; editor templates; code clean-ups; I would like to maintain these settings in an unitary way, preferrably under source control. How can I do that? I know about 'copy settings' when creating a new workspace, but it does not keep updated copies.

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  • Jenkins and Visual Studio Online integration authentication

    - by user3120361
    right now I am trying to Setup Continuouse Integration - Delivery for a basic WCF Service, which will be hosted on a Microsoft Azure VM. The Project is Version Controlled through Visual Studio Online. So I installed Jenkins (also on the Azure VM), TFS plugin etc. and started the first Test Build: As Server URL I used "[VSO Adress]/DefaultCollection" and for Login purposes my Microsoft Account (I can Access VSO with that). The Problem is, when I run the Build I get the following error: Started by user Developer Building in workspace C:\Program Files (x86)\Jenkins\jobs\test\workspace [workspace] $ "C:\Program Files (x86)\TEE-CLC-11.0.0.1306\TEE-CLC-11.0.0\tf.cmd" workspaces -format:brief -server:[VSO Adress]/DefaultCollection ****" An error occurred: Access denied connecting to TFS server [VSO Adress] (authenticating as har****@*******o.com) FATAL: Executable returned an unexpected result code [100] ERROR: null Finished: FAILURE So my question is, whether it is generally possible to connect Jenkins and VSO that way and if so, which login credentials are needed

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  • Change of domain deleted data in Team Foundation Server?

    - by glumesc
    Dear All, Maybe my google-fu is failing me, but I cannot seem to find any information on the following: My Windows user account was recently moved, accidentally, to another domain in my company's Active Directory. While in the other domain, I was unable to access my data stored in TFS 2008 (e.g. shelvesets, pending changes, workspaces, etc). I assume this was because it was associated with my ORIGINALDOMAIN\userId account, rather than NEWDOMAIN\userID account. My account has now been moved back to ORIGINALDOMAIN, however I still cannot see any of my data in TFS. In fact, it appears that all of my data (all my shelvesets!) have been deleted. It is almost as if TFS saw that my userId had disappeared from ORIGINALDOMAIN and assumed that I had been "deleted" and thus deleted all my data. Has anybody else encountered this? Is there hope for my data or am I royally stuffed? Thanks in advance, Steve

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  • What&rsquo;s new in VS.10 &amp; TFS.10?

    - by johndoucette
    Getting my geek on… I have decided to call the products VS.10 (Visual Studio 2010), TP.10 (Test Professional 2010),  and TFS.10 (Team Foundation Server 2010) Thanks Neno Loje. What's new in Visual Studio & Team Foundation Server 2010? Focusing on Visual Studio Team System (VSTS) ALM-related parts: Visual Studio Ultimate 2010 NEW: IntelliTrace® (aka the historical debugger) NEW: Architecture Tools New Project Type: Modeling Project UML Diagrams UML Use Case Diagram UML Class Diagram UML Sequence Diagram (supports reverse enginneering) UML Activity Diagram UML Component Diagram Layer Diagram (with Team Build integration for layer validation) Architecuture Explorer Dependency visualization DGML Web & Load Tests Visual Studio Premium 2010 NEW: Architecture Tools Read-only model viewer Development Tools Code Analysis New Rules like SQL Injection detection Rule Sets Code Profiler Multi-Tier Profiling JScript Profiling Profiling applications on virtual machines in sampling mode Code Metrics Test Tools Code Coverage NEW: Test Impact Analysis NEW: Coded UI Test Database Tools (DB schema versioning & deployment) Visual Studio Professional 2010 Debuger Mixed Mode Debugging for 64-bit Applications Export/Import of Breakpoints and data tips Visual Studio Test Professional 2010 Microsoft Test Manager (MTM, formerly known as "Camano")) Fast Forward Testing Visual Studio Team Foundation Server 2010 Work Item Tracking and Project Management New MSF templatesfor Agile and CMMI (V 5.0) Hierarchical Work Items Custom Work Item Link Types Ready to use Excel agile project management workbooks for managing your backlogs (including capacity planing) Convert Work Item query to an Excel report MS Excel integration Support for Work Item hierarchies Formatting is preserved after doing a 'Refresh' MS Project integration Hierarchy and successor/predecessor info is now synchronized NEW: Test Case Management Version Control Public Workspaces Branch & Merge Visualization Tracking of Changesets & Work Items Gated Check-In Team Build Build Controllers and Agents Workflow 4-based build process NEW: Lab Management (only a pre-release is avaiable at the moment!) Project Portal & Reporting Dashboards (on SharePoint Portal) Burndown Chart TFS Web Parts (to show data from TFS) Administration & Operations Topology enhancements Application tier network load balancing (NLB) SQL Server scale out Improved Sharepoint flexibility Report Server flexibility Zone support Kerberos support Separation of TFS and SQL administration Setup Separate install from configure Improved installation wizards Optional components Simplified account requirements Improved Reporting Services configuration Setup consolidation Upgrading from previous TFS versions Improved IIS flexibility Administration Consolidation of command line tools User rename support Project Collections Archive/restore individual project collections Move Team Project Collections Server consolidation Team Project Collection Split Team Project Collection Isolation Server request cancellation Licensing: TFS server license included in MSDN subscriptions Removed features (former features not part of Visual Studio 2010): Debug » Start With Application Verifier Object Test Bench IntelliSense for C++ / CLI Debugging support for SQL 2000

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  • How do you turn on the customizable gnome-panel features (like gnome-applets) in Precise?

    - by chriv
    I resurrected a broken laptop today. I took out the HDD, put it in a USB 3.0 enclosure, and created a VM that would use it. It was running lucid. I took a screenshot of the desktop before I started "do-release-upgrade", because from experience, I will never have my GUI back the way I want it again. I know how to install gnome-panel to get back the "Gnome Classic" session option. I know how to put my minimize, maximize, and close buttons back in the upper-right hand corner of windows (where they belong). I know how to use gdm instead of lightdm. Unity gets worse in every version (and the other desktop OS is going to be even worse with Metro). Here's what I don't know (in order of importance): 1. How do you make the panels in gnome (gnome-panel, to be precise) customizable again (like they were in older versions of Ubuntu)? 2. How do you install applets in the panels now (right-click is now ignored)? 3. How can you customize all of the window elements (like you could in older versions of Ubuntu)? I can't remember much about maverick, natty, or oneiric (except their names), so I don't know exactly when I lost these capabilities. Edit: (no screenshot), my StackExchange reputation (on other StackExchange sites) doesn't carry over to this site, so I can't post the screenshot. Take a look at the panels in the screen hot. They are nice, compact, and VERY functional (disk mounter applet, frequently used shortcuts, workspaces, show desktop, kill window, and trash icons, etc.) Notice how small the fonts (and how little real estate they waste). You can't notice the compact title bars, fonts, and window icons in this screen shot (since I redacted the rest of the desktop), but it's the same story there. Please help. I don't want to learn another distro, but Ubuntu gets less customizable with every "upgrade." Screenshot (not an inline image, since I don't have the reputation yet)... i.stack.imgur.com/puoUT.png

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  • Windows XP, Preference menu's hidden for many programs

    - by Jestep
    I don't know when this started happening, but it has been several months since I first noticed it. Basically, when I go to a preferences menu of some programs, the preferences window is completely hidden, but the program see's it as being open. This prevents me from interacting with the preferences and the actual program. So far I've noticed it on Adobe Illustrator and Netbeans. Illustrator when I select edit - Preferences - An Option. On Netbeans it happens when I right click on a site and select properties. Here's a link to a screen shot after I click on the preferences menu (I don't have enough points to post an image yet): http://www.jestep.com/images/screen-2.jpg. Note that the main workspace is grayed out. I have to hit Escape to close the hidden preferences window. I've tried unstinstalling, completely wiping the registry of any trace of the program and reinstalling. Thought it may have been a multi-monitor issue when I switched from 2 monitors down to 1, but menu's were not on other monitor when I plugged one back in. I've reset workspaces, windows display, windows performance settings, changed resolution, safe mode, everything I can think of. I cannot figure out what would cause the same problem on completely unrelated software, and I cannot reset it by reinstalling. Any help would be greatly appreciated.

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  • Lucid Lynx login issue

    - by Bart Silverstrim
    Recently upgraded from Karmic to Lynx. Upgrade seemed to go well, no noticeable issues. I logged in, and my window manager wasn't starting. An application would appear, but sans control buttons and border, so figured the windows manager needed to be given a swift kick. Opened a web browser and a quick google had me run "metacity --replace &" and everything popped up. I re-ran the Compiz configuration tool to enable my rotating desktop cube to the way I liked it, and had to reconfigure my desktop switcher to the right number of desktops (although the first time I ran it, it crashed on the panel and reloaded...odd, but once it relaunched it seemed fine.) Today I installed updates, rebooted and logged in for the second time since my upgrade. Again, the window manager was dead, and my compiz settings were gone, and the workspaces were set back to four (and when I clicked on the preferences to change them, it crashed on the panel and reloaded again). Resetting everything made things look somewhat normal again. I'm guessing it'll work until I reboot again. Googling around isn't turning up similar complaints about Lucid Lynx and the window manager. Before I go deleting preference files, anyone else know of this kind of issue and what could be done about it? Or should I start taking the stab in the dark approach of deleting preference files hoping one of them is corrupt or has something unsupported in it that's throwing LL for a loop?

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  • Arch Linux: How to handle patches which only you will use?

    - by user12932
    I'm using freerdp together with xmonad and it has been giving me a lot of trouble. The super key (or "windows key") is my mod key in xmonad and it has been interfering with my freerdp usage rather annoyingly. Whenever I switched workspaces (or did anything else in xmonad involving the super key), windows (controlled by the freerdp instance in focus) registered a keypress as well. This event combined with the loss of focus got the super key stuck in windows indefinitely: the press of the keys d and r would first show my desktop, then open the run dialog (as if I was pressing the windows key constantly). I've tried several versions of freerdp, but all exhibited this annoying behavior. So I resorted to patching freerdp myself to just ignore the left super key on my keyboard. I love free software for a lot of reasons (especially the ability to alter things like this myself), however I still find it annoying to patch and rebuild freerdp on all version (and dependency) changes. How do you deal with situations like this? Is there even a "right way" to resolve this issue?

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  • Ubuntu odd mouse and keyboard behavior when window gains inner focus

    - by Scott
    This morning on my Ubuntu 10.10 system when I open a window - for example, system-preferences-about me, if I click in to a field such as "work email", I can no longer close the window with the mouse! Clicking the X on the window will not work. Also, I loose the ability to click on anything else - clicking on the desktop, icons, menus, workspaces, etc. do not work. Even the effect when you hover over a folder on the desktop and that folder highlights - that stops until the window is closed. If I open this same screen but do not click in to a field, everything is fine - I can close the window with the X and everything else works fine. Same thing happens with several other windows I tried. Even calculator - I can open it, everything is fine until I click on a button in the calculator - then no ability to click on anything else. Have to Alt-F4 to close the window. The system is only about a week old from a fresh install (64 bit ubuntu - quad core amd machine). I uninstalled wine, turned off remote desktop/disabled in startup, also in startup disabled visual assistance, bluetooth, dropbox, klipper. Reboot, no difference. The only other thing non-standard I see in startup is nvidia. Using a logitec usb mouse, saitek usb keyboard. Was working fine yesterday. I can not think of anything I did / installed yesterday. I switched themse, then went to update manager and saw two x server / x org related updates and installed them, reboot and NOW IT IS FINE! However, then I re-enabled dropbox, klipper and remote desktop rebooted and the problem is back. Again I disabled and rebooted. Problem is still there!! So somehow I fixed it at least for a few minutes, but now it is back and I am out of ideas.

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  • Oracle's PeopleSoft Customer Advisory Boards Convene to Discuss Roadmap at Pleasanton Campus

    - by john.webb(at)oracle.com
    Last week we hosted all of the PeopleSoft CABs (Customer Advisory Boards) at our Pleasanton Development Center to review our detailed designs for future Feature Packs, PeopleSoft 9.2, and beyond. Over 150 customers from 79 companies attended representing a variety of industries, geographies, and company sizes. The PeopleSoft team relies heavily on this group to provide key input on our roadmap for applications as well as technology direction. A good product strategy is one part well thought out idea with many handfuls of customer validation, and very often our best ideas originate from these customer discussions. While the individual CABs have frequent interactions with our teams, it's always great to have all of them in one place and in person. Our attendance was up from last year which I attribute to two things: (1) More interest as a result of PeopleSoft 9.1 upgrade; (2) An improving economy allowing for more travel. Maybe we should index the second item meeting-to-meeting and use it as a market indicator - we'll see! We kicked off the day one session with an overview of the PeopleSoft Roadmap and I outlined our strategy around Feature Packs and PeopleSoft 9.2. Given the high adoption rate of PeopleSoft 9.1 (over 4x that of 9.0 given the same time lapse since the release date), there was a lot of interest around the 9.1 Feature Packs as a vehicle for continuous value. We provided examples of our 3 central design themes: Simplicity, Productivity, and lower TCO, including those already delivered via Feature Packs in 2010. A great example of this is the Company Directory feature in PeopleSoft HCM. The configuration capabilities and the new actionable links our CAB advised us on last Spring were made available to all customers late last year. We reviewed many more future Navigation changes that will fundamentally change the way users interact with PeopleSoft. Our old friend, the menu tree, is being relegated from center stage to a bit part, with new concepts like Activity Guides, Train Stops, Related Actions, Work Centers, Collaborative Workspaces, and Secure Enterprise Search bringing users what they need in a contextual, role based manner with fewer clicks. Paco Aubrejuan, our PeopleSoft GM, and Steve Miranda, the SVP for Fusion Applications, then discussed our plans around Oracle's Application Investment Strategy.  This included our continued investment in developing both PeopleSoft and Fusion as well as the co-existence strategy with new Fusion Apps integrating to PeopleSoft Apps. Should you want to view this presentation, a recording is available. Jeff Robbins, our lead PeopleTools Strategist, provided the roadmap for PeopleTools and discussed our continuing plan to deliver annual releases to further evolve the user experience. Numerous examples were highlighted with the Navigation techniques I mentioned previously. Jeff also provided a lot of food for thought around Lifecycle Management topics and how to remain current on releases with a  lower cost of ownership. Dennis Mesler, from Boise, was the guest speaker in this slot, who spoke about the new PeopleSoft Test Framework (PTF). Regression Testing is a key cost component when product updates are applied. This new tool (which is free to all PeopleSoft customers as part of PeopleTools 8.51) provides a meta data driven approach to recording and executing test scripts. Coupled with what our Usage Monitor enables, PTF provides our customers a powerful tool to lower costs and manage product updates more efficiently and at the time of their choosing. Beyond the general session, we broke out into the individual CABs: HCM, Financials, ESA/ALM, SRM, SCM, CRM, and PeopleTools/ Technology. A day and half of very engaging discussions around our plans took place for each product pillar. More about that to follow in future posts.      We capped the first day with a reception sponsored by our partners: InfoSys, SmartERP (represented by Doris Wong), and Grey Sparling  Solutions (represented by Chris Heller and Larry Grey). Great to see these old friends actively engaged in the very busy PeopleSoft ecosystem!   Jeff Robbins previews the roadmap for PeopleTools with the PeopleSoft CAB  

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  • How to set default xrandr settings?

    - by echo-flow
    I'm trying to enable dual monitors in Ubuntu. This is working fine, but every time I do it, desktop effects is disabled. I think I've found the reason why, though: https://wiki.ubuntu.com/X/Config/Multihead/ As with the GNOME XRandR configuration method, setting Virtual to too large a value may result in a loss of hardware acceleration, and thus an inability to use Compiz and its desktop effects. When I use the GNOME monitor applet, or the Monitors configuration in the System menu, the default xrandr settings puts the second monitor to the right of the first, and, as I found with this bug, for most monitors this creates a virtual desktop larger than the maximum 2048 horizontal resolution needed for hardware acceleration on my netbook hardware. So, it seems like if I can modify xrandr's default settings so that it places the new desktop above or below (north or south of) the main LVDS display, then hardware acceleration, and therefore compiz will continue to work. Can anyone tell me, what is the easiest way to achieve this? UPDATE: I have confirmed that multihead support with desktop effects and hardware acceleration works when I move the external monitor display north of the main LVDS display. Right now this involves the following process: plugging in the external monitor, starting the Monitors configuration menu, desktop effects are disabled automatically (and all of the windows on my workspaces are moved to the first workspace), repositioning the external display so that it is north of LVDS display and clicking apply, and then navigating to the Appearance menu and telling it to reenable desktop effects. Is there a simpler way do this? UPDATE 2: OK, so I thought that perhaps the GNOME Monitors configuration screen was trying to be clever, and might be disbling desktop effects. So, I just tried using the xrandr command-line client instead, as follows: xrandr --output VGA1 --above LVDS1 When I do that, desktop effects are still disabled, and I need to manually reenable them. This, despite the fact that hardware acceleration works, and there is never a point where hardware acceleration stops working because the horizontal dimension of the virtual display is too large. So what program is trying to be clever, and is turning off desktop effects when it doesn't need to? And how do I make it stop? If there were a way to re-enable desktop effects from the command line, which I could then put into a script along with the proper xrandr invocation, I would accept that as a workaround. UPDATE 3: OK, here's my script to enable a second monitor with desktop effects. It might be evil, I'm not sure: second-monitor.sh xrandr --output VGA1 --above LVDS1 sleep 3 compiz --replace & The sleep statement might not be necessary. If there's a better way to do this, please let me know. UPDATE 4: This is a Dell Mini Inspiron 1012. Here are my system specifications: lspci -vv 00:02.0 VGA compatible controller: Intel Corporation N10 Family Integrated Graphics Controller Subsystem: Dell Device 041a Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+ Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Interrupt: pin A routed to IRQ 29 Region 0: Memory at f0b00000 (32-bit, non-prefetchable) [size=512K] Region 1: I/O ports at 18d0 [size=8] Region 2: Memory at d0000000 (32-bit, prefetchable) [size=256M] Region 3: Memory at f0900000 (32-bit, non-prefetchable) [size=1M] Capabilities: <access denied> Kernel driver in use: i915 Kernel modules: i915 00:02.1 Display controller: Intel Corporation N10 Family Integrated Graphics Controller Subsystem: Dell Device 041a Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx- Status: Cap+ 66MHz- UDF- FastB2B+ ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx- Latency: 0 Region 0: Memory at f0b80000 (32-bit, non-prefetchable) [size=512K] Capabilities: <access denied> lsmod | grep i915 i915 287458 2 drm_kms_helper 29329 1 i915 drm 162409 3 i915,drm_kms_helper intel_agp 24375 2 i915 i2c_algo_bit 5028 1 i915 video 17375 1 i915

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  • Eclipse no longer useful

    - by dgood1
    When I got my Eclipse from the Ubuntu Software Center, it was good and worked fine. I could work on Java projects fine. This week I was required to add ADT and tried the ADT-bundle, assuming it had everthing I needed, seeing that the SDK had more steps. So now, I can create Android apps using the ADT-bundle. I tried to work on my java projects again and I now discovered: I can't run my java projects: "The selection cannot be launched. And there are no recent launches." error. I also believe Eclipse doesn't know it's a java program because it all in black and white. Not the usual green/blue/red/black things when making comments, variables and Strings. I can't make new projects of ANYTHING unless I use the adt-bundle. New project only offers CVS (whatever that is) My perspectives seem limited. I remembered more choices and now I'm limited to [Java], Resource, CVS Repository, debug, Team Sync. I was told to be able to use perspectives to swap between Android and Java developing. Even after the ADT installation using "Install new Software",nothing. I can't uninstall/purge/remove Eclipse via the terminal. I tried removing it then reinstalling it via the Ubuntu Software Cetner. No results other than it's temporary removal. (Possibly unrelated) A large number of repositories are not found when updating Eclipse. (See Step 8 in Summary of what I did...) Although, on checking the versions and installation history, I confirmed Android and Java are installed. It probably just doesn't know it's there. Eclipse Indigo: Version: 3.7.2 Build id: I20110613-1736 Summary of what I did before and during the problem: Downloaded adt-bundle. Attempted instructions from teacher. (Install new Software) (Failed but other than an annoying "can't find repository" during each update, no damage to report) (Fixed) Ran "eclipse" executable from the adt-bundle. Updated Eclipse. (After restart, I noticed the problem) NOTE: other than window arrangement, I had no customizations. Played around with the Windowspreferences and Projectpropertied. Restored to default settings after no results. Tried "apt-get purge eclipse". Couldn't find Eclipse so, nothing happened. Used Software center. No results. Tried swapping workspaces. I tried different folder, deeper folder, renaming. All return the same problem. Deleted adt-bundle (browsed folders then delete). Got Adt-sdk only. Installed. Can't find any changes other than some disk space usage. Of course, I can't make Android apps until I unzip the bundle again. WindowsPreferencesInstall/UpdateAvailable Software Sites, Checked as many repositories as possible, then updated. Still nothing. I'm about to get a second try on uninstalling it, because I think my last action will just be taking up space. But I'll wait for tomorrow, in case the answer will help. Any thoughts?

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  • Top 5 Reasons to Invest in Enterprise 2.0 Technologies

    - by kellsey.ruppel(at)oracle.com
    In 2010, Oracle's portal, content management, and collaboration solutions evolved rapidly, supported by increasingly deep integrations across Oracle Fusion Middleware and the entire Oracle stack. In light of these developments, we asked Vince Casarez, vice president of Enterprise 2.0 product management, for his top five reasons to invest in Enterprise 2.0 (E2.0) technologies--including real-world examples of businesses already realizing the benefits of next-generation E2.0 technologies. 1. Provide a modern user experience As E2.0 technologies gain widespread adoption, customers and employees expect intuitive Web experiences that are both interactive and community-based. By partnering with Oracle, Alcatel-Lucent Enterprise Group is already making that happen. With 76,000 employees and operations in more than 100 countries, the company wanted a streamlined, personalized user experience with more relevant content in fewer clicks. Working with Oracle, they created a global support portal that supports personalization and integration with Oracle Business Intelligence Enterprise Edition and Oracle E-Business Suite--and drives collaboration with tools such as wikis, blogs, and forums. Learn more about Alcatel-Lucent Enterprise Group's Global Support Portal in this Webcast. 2. Improve productivity and collaboration As E2.0 technologies mature, Oracle anticipates companies moving beyond the idea of simply creating yet another Facebook-like destination for its employees, and instead shaping work environments around specific business tasks. After rapid growth--both organic and through acquisition--construction and infrastructure services leader Balfour Beatty found itself with multiple homegrown intranet sites with very minimal content-sharing capabilities. Today, thanks to Oracle WebCenter Suite, Oracle WebCenter Spaces, Oracle WebCenter Services, and Oracle Universal Content Management, Balfour Beatty is benefiting from collaborative workspaces, a central place to use and work with documents, and unified search across content. 3. Leverage business processes and applications Modern portals are now able to integrate users, content, and business processes in unprecedented ways. To take advantage of these new possibilities, leading dairy provider Land O'Lakes has implemented a fully integrated ERP solution together with Oracle's ECM platform. As a result, Land O'Lakes has been able to achieve better information management and compliance, increased adoption rates for enterprise tools, and increased business process efficiency thanks to more effective information sharing and collaboration. 4. Enhance customer and supplier relationships Companies have begun to move beyond the idea that E2.0 simply means enabling customer reviews or embedding chat functionality. They are taking E2.0 to the next level and providing interactive experiences for their customers. For example, to enhance customer and supplier relationships, Wind River, a global leader in device software optimization, successfully partnered with Oracle to: Integrate ERP and ECM content to provide customers the latest and most relevant support information for products they own Enable customers to personalize their support experience and receive updates regarding patches, application notes, and other relevant content Enable discussions, wikis, and blogs for more efficient collaboration 5. Increase business visibility and responsiveness By strategically embedding collaboration and communication tools into specific business contexts, companies significantly increase visibility into changing business conditions--and can respond much more agilely. Texas A&M University System--one of the largest systems of higher education in the U.S.--partnered with Oracle to create a unified repository that would enable the retrieval of research and grant data from disparate systems via an Enterprise 2.0 user interface. By enabling researchers to customize their own portals with easy-to-use tools, they have also been able to significantly reduce their reliance on the IT department. Learn how other Oracle customers are leveraging Enterprise 2.0 technologies.

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  • Configuring correct port for Oozie (invoking PIG script) in Cloudera Hue

    - by user2985324
    I am new to CDH4 Oozie workflow editor. While trying to invoke a pig script from Oozie workflow editor, i am getting the following error. HadoopAccessorException: E0900: Jobtracker [mymachine:8032] not allowed, not in Oozies whitelist It looks like Oozie is submitting the job to Yarn port (8032). I want it to submit to 8021 (MR jobtracker) port. Can someone help me in identify where to set the job tracker URL or port so that oozie picks up the correct one (using Hue or Cloudera manager). Previously I tried the following but none of them helped Modfied workflow.xml file /user/hue/oozie/workspaces/../workflow.xml file. However it gets overwritten when I submit the job from workflow editor. In cloudera Manager -- oozie -- configuration --Oozie Server (advanced) -- Oozie Server Configuration Safety Valve for oozie-site.xml property I set the following- <property> <name>oozie.service.HadoopAccessorService.nameNode.whitelist</name> <value>mymachine:8020</value> oozie.service.HadoopAccessorService.jobTracker.whitelist mymachine:8021 and restarted the oozie service. 3. Tried to override 'jobTracker' property while configuring the pig task. This appears as follows in the workflow file however it doesn't take effect (or doesn't override) and still uses 8032 port. <global> <configuration> <property> <name>jobTracker</name> <value>mymachine:8021</value> </property> </configuration> </global> I am using CDH4 version. Thanks for looking into my question.

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  • Cannot see named Silverlight control in code

    - by Alexandra
    In my first few hours with Silverlight 3, as an avid WPF user, I am greatly disappointed at the many things it doesn't support. This seems like an odd issue to me and it's so generic that I cannot find anything online about it. I have the following XAML: <controls:TabControl x:Name="workspacesTabControl" Grid.Row="1" Background="AntiqueWhite" ItemsSource="{Binding Workspaces, ElementName=_root}"/> However, I cannot see the workspacesTabControl in code-behind. I thought maybe IntelliSense is just being mean and tried to go ahead and compile it anyway, but got an error: Error 1 The name 'workspacesTabControl' does not exist in the current context How do I access controls in code-behind? EDIT: I realized I've pasted the wrong error - I have two controls inside the UserControl called workspacesTabControl and menuStrip. I cannot get to either one of them by their name in the code-behind. Just in case, here is the XAML for the menuStrip: <controls:TreeView Grid.ColumnSpan="2" Height="100" x:Name="menuStrip" ItemContainerStyle="{StaticResource MenuStripStyle}" ItemsSource="{Binding Menu, ElementName=_root}"/> EDIT AGAIN: I'm not sure if this is helpful, but I've taken a look at the InitializeComponent() code and here's what I saw: [System.Diagnostics.DebuggerNonUserCodeAttribute()] public void InitializeComponent() { if (_contentLoaded) { return; } _contentLoaded = true; System.Windows.Application.LoadComponent(this, new System.Uri("/SapphireApplication;component/SapphireMain.xaml", System.UriKind.Relative)); } It seems that it simply loads the XAML when it runs (not before or during compilation) so the menuStrip and workspacesTabControl names don't actually get registered anywhere (as they usually are in WPF/win Forms). Could that attribute be a problem? And where do I get rid of this requirement for all the future UserControls I make?

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  • JQuery - Slide Example

    - by gav
    Hi All, I want to perform a simple slide motion on an HTML element. JQuery is already available on the site in question so the next logical step for me was to look at their documentation. JQuery - Slide down When I check out their demo however, it doesn't seem to be functioning. In firebug they have an error; missing ) after argument list wyciwyg://0/http://docs.jquery.com/UI/Effects/Slide Line 18 Whilst the error seems simple, I can't work out how to correct it (On thier site by editing the JS). On my own site using the same example an error is found in the JQuery 1.4.2 script itself; jQuery.easing[specialEasing || defaultEasing] is not a function file:///home/gav/ee-workspaces/web/site/php/jquery-1.4.2.js Line 5854 I don't mean to sound lazy / rude but what's going on? Is the JQuery site and newest release actually broken, I doubt it, what am I doing wrong? I'm a CS grad with no real web dev experience so I'm not used to this method of debugging, where should I start with this? Thanks, Gav

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  • TeamCity with TFS - workspace problems

    - by Tom
    Hi, We have been using CC.NET as our CI server for a month or so now, which has worked ok with TFS. In the config we were able to specify the TFS server, username, password, project and workspace which is all good. Now we are moving over to TeamCity mainly because it just seams more solid and is much nicer to use. The problem is getting it work with TFS. For the purpose of this, both the workspace and machine name are "BuildMachine", username is "BuildUser" TFS project is "$/Project/Dev/Website" I seam to have set it up correctly, I think, as when testing the connection it is successful. When I run a build I get a TFS error: "RunBuildException when running build stage UpdateSourcesFromServer." It goes on to say: "No matched workspaces were found. Will recreate workspace and perofming clean checkout." It then tries to create a new workspace something like this: TeamCity-S-sqa9qe2aulx22gz4rzkogl5kr/BuildUser It tries to set up some mappings and then fails because: "The working folder C:\ is already in use by the workspace BuildMachine;BuildUser on computer BuildMachine". This seams ok as this is the workspace that CC.net was using, and c:\project\dev\website is the path to the project. The problem is, why didn't TeamCity pick this up and use this workspace? Why does it try to create its own new one? Any idea how I can fix this? Thanks

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  • TFS: Choose which Team Project to add a solution too.

    - by Patricker
    I have a solution which I developed in VS2008 and which I am trying to add to Source Control (TFS 2010, though the issue happened in TFS 2008 as well). I have several TFS workspaces on my computer and I have access to several Team Projects. When I right click the solution in my Solution Explorer and choose the "Add Solution to Source Control" option I am never given an option of choosing which Workspace or which Team Project to add the existing solution too. VS2008 then proceeds to add it to the same team project every time. I have tried selecting an alternate workspace/team project in every window where I can see an option for it but it always adds it back to the same one. I even tried changing the name of my new workspace so that alphabetically it was the first thinking that it might be somehow related to that... no luck. I then tried goign to the Change Source Control window where you can add/remove bindings on a solution/project but that window also defaults to the same Team Project as trying to add the solution directly does... Any help would be greatly appreciated with this, maybe I'm just missing something?

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  • How do I create a new project in TFS from an existing project (breaking history)?

    - by Lindsay
    My team is taking over a project from a previous team. We use a different TFS server than the original team, and we are also not interested in keeping the history of the project because we are accepting the latest version of the code as the beginning of our history with the project. Branching is not an option since we want to start our history from the current version of the code. We just want a fresh project with the existing code. I have not been able to create the new project from the old code successfully. I keep getting an error: "Source control cannot add the solution: Solution would span multiple workspaces" My process for attempting the new project creation: Create a workspace for the previous team's version of the code. Get latest version of that code into local mapped workspace directory Open the solution. Unbind all projects and solution. Close solution. Create a workspace for the new version of the code on our TFS server. Copy the unbound code on my local box to the new local workspace mapped folder. Open the solution from the new directory. "Add to source control" from the new solution. Then I get the error. I have tried removing the TFS security files out of the code directories in the unbound version and tried changing source control instead of adding to source control (but it just binds back to the original instead of letting me bind to the new). Is there any other way to do this besides recreating the solution/projects and adding back all the files and references? It doesn't seem like it should be this difficult... Any advice much appreciated!

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  • Why is a NullReferenceException thrown when a ToolStrip button is clicked twice with code in the `Click` event handler?

    - by Patrick
    I created a clean WindowsFormsApplication solution, added a ToolStrip to the main form, and placed one button on it. I've added also an OpenFileDialog, so that the Click event of the ToolStripButton looks like the following: private void toolStripButton1_Click(object sender, EventArgs e) { openFileDialog1.ShowDialog(); } I didn't change any other properties or events. The funny thing is that when I double-click the ToolStripButton (the second click must be quite fast, before the dialog opens), then cancel both dialogs (or choose a file, it doesn't really matter) and then click in the client area of main form, a NullReferenceException crashes the application (error details attached at the end of the post). Please note that the Click event is implemented while DoubleClick is not. What's even more strange that when the OpenFileDialog is replaced by any user-implemented form, the ToolStripButton blocks from being clicked twice. I'm using VS2008 with .NET3.5. I didn't change many options in VS (only fontsize, workspace folder and line numbering). Does anyone know how to solve this? It is 100% replicable on my machine, is it on others too? One solution that I can think of is disabling the button before calling OpenFileDialog.ShowDialog() and then enabling the button back (but it's not nice). Any other ideas? And now the promised error details: System.NullReferenceException was unhandled Message="Object reference not set to an instance of an object." Source="System.Windows.Forms" StackTrace: at System.Windows.Forms.NativeWindow.WindowClass.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam) at System.Windows.Forms.UnsafeNativeMethods.PeekMessage(MSG& msg, HandleRef hwnd, Int32 msgMin, Int32 msgMax, Int32 remove) at System.Windows.Forms.Application.ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(Int32 dwComponentID, Int32 reason, Int32 pvLoopData) at System.Windows.Forms.Application.ThreadContext.RunMessageLoopInner(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.ThreadContext.RunMessageLoop(Int32 reason, ApplicationContext context) at System.Windows.Forms.Application.Run(Form mainForm) at WindowsFormsApplication1.Program.Main() w C:\Users\Marchewek\Desktop\Workspaces\VisualStudio\WindowsFormsApplication1\Program.cs:line 20 at System.AppDomain._nExecuteAssembly(Assembly assembly, String[] args) at System.AppDomain.ExecuteAssembly(String assemblyFile, Evidence assemblySecurity, String[] args) at Microsoft.VisualStudio.HostingProcess.HostProc.RunUsersAssembly() at System.Threading.ThreadHelper.ThreadStart_Context(Object state) at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state) at System.Threading.ThreadHelper.ThreadStart() InnerException:

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  • TFS: Choose which workspace to add a solution too.

    - by Patricker
    I have a solution which I developed in VS2008 and which I am trying to add to Source Control (TFS 2010, though the issue happened in TFS 2008 as well). I have several TFS workspaces on my computer and I have access to several Team Projects. When I right click the solution in my Solution Explorer and choose the "Add Solution to Source Control" option I am never given an option of choosing which Workspace or which Team Project to add the existing solution too. VS2008 then proceeds to add it to the same team project every time. I have tried selecting an alternate workspace/team project in every window where I can see an option for it but it always adds it back to the same one. I even tried changing the name of my new workspace so that alphabetically it was the first thinking that it might be somehow related to that... no luck. I then tried goign to the Change Source Control window where you can add/remove bindings on a solution/project but that window also defaults to the same Team Project as trying to add the solution directly does... Any help would be greatly appreciated with this, maybe I'm just missing something?

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  • How to change the default branch to push in mercurial?

    - by timmfin
    I like creating named branches in Mercurial to deal with features that might take a while to code, so when I push I do a hg push -r default to insure I'm only pushing changes to the default branch. However, it is a pain to have to remember -r default every since time I do do a push or outgoing command. So I tried fix this by adding this config to my ~/.hgrc: [defaults] push = push -r default outgoing = outgoing -r default The problem is, those config lines are not really defaults, they are aliases. They work as intended until I try to do a hg push -r <some revision>. And the "default" I've setup just obliterates the revision I passed in. (I see that defaults are deprecated, but aliases have the same problem). I tried looking around, but I can't find anything that will allow me to set a default branch to push AND allow me to override it when necessary. Anyone know of something else I could do? ps: I do realize that I could have separate clones for each branch, but I would rather not do that. It's annoying to have to switch directories, particularly when you have shared configuration or editor workspaces.

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  • Oracle Unveils Industry’s Broadest Cloud Strategy

    - by kellsey.ruppel
    Oracle Unveils Industry’s Broadest Cloud Strategy Adds Social Cloud and Showcases early customers Redwood Shores, Calif. – June 6, 2012 “Almost seven years of relentless engineering and innovation plus key strategic acquisitions. An investment of billions. We are now announcing the most comprehensive Cloud on the planet Earth,” said Oracle CEO, Larry Ellison. “Most cloud vendors only have niche assets. They don’t have platforms to extend. Oracle is the only vendor that offers a complete suite of modern, socially-enabled applications, all based on a standards-based platform.” News Facts In a major strategy update today, Larry Ellison announced the industry’s broadest and most advanced Cloud strategy and introduced Oracle Cloud Social Services, a broad Enterprise Social Platform offering. Oracle Cloud delivers a broad set of industry-standards based, integrated services that provide customers with subscription-based access to Oracle Platform Services, Application Services, and Social Services, all completely managed, hosted and supported by Oracle. Offering a wide range of business applications and platform services, the Oracle Cloud is the only cloud to enable customers to avoid the data and business process fragmentation that occurs when using multiple, siloed public clouds. Oracle Cloud is powered by leading enterprise-grade infrastructure, including Oracle Exadata and Oracle Exalogic, providing customers and partners with a high-performance, reliable, and secure infrastructure for running critical business applications. Oracle Cloud enables easy self-service for both business users and developers. Business users can order, configure, extend, and monitor their applications. Developers and administrators can easily develop, deploy, monitor and manage their applications. As part of the event, Oracle also showcased several early Oracle Cloud customers and partners including system integrators and independent software vendors. Oracle Cloud Platform Services Built on a common, complete, standards-based and enterprise-grade set of infrastructure components, Oracle Cloud Platform Services enable customers to speed time to market and lower costs by quickly building, deploying and managing bespoke applications. Oracle Cloud Platform Services will include: Database Services to manage data and build database applications with the Oracle Database. Java Services to develop, deploy and manage Java applications with Oracle WebLogic. Developer Services to allow application developers to collaboratively build applications. Web Services to build Web applications rapidly using PHP, Ruby, and Python. Mobile Services to allow developers to build cross-platform native and HTML5 mobile applications for leading smartphones and tablets. Documents Services to allow project teams to collaborate and share documents through online workspaces and portals. Sites Services to allow business users to develop and maintain visually engaging .com sites Analytics Services to allow business users to quickly build and share analytic dashboards and reports through the Cloud. Oracle Cloud Application Services Oracle Cloud Application Services provides customers access to the industry’s broadest range of enterprise applications available in the cloud today, with built-in business intelligence, social and mobile capabilities. Easy to setup, configure, extend, use and administer, Oracle Cloud Application Services will include: ERP Services: A complete set of Financial Accounting, Project Management, Procurement, Sourcing, and Governance, Risk & Compliance solutions. HCM Services: A complete Human Capital Management solution including Global HR, Workforce Lifecycle Management, Compensation, Benefits, Payroll and other solutions. Talent Management Services: A complete Talent Management solution including Recruiting, Sourcing, Performance Management, and Learning. Sales and Marketing Services: A complete Sales and Marketing solution including Sales Planning, Territory Management, Leads & Opportunity Management, and Forecasting. Customer Experience Services: A complete Customer Service solution including Web Self-Service, Contact Centers, Knowledge Management, Chat, and e-mail Management. Oracle Cloud Social Services Oracle Cloud Social Services provides the most broad and complete enterprise social platform available in the cloud today.  With Oracle Cloud Social Services, enterprises can engage with their customers on a range of social media properties in a comprehensive and meaningful fashion including social marketing, commerce, service and listening. The platform also provides enterprises with a rich social networking solution for their employees to collaborate effectively inside the enterprise. Oracle’s integrated social platform will include: Oracle Social Network to enable secure enterprise collaboration and purposeful social networking for business. Oracle Social Data Services to aggregate data from social networks and enterprise data sources to enrich business applications. Oracle Social Marketing and Engagement Services to enable marketers to centrally create, publish, moderate, manage, measure and report on their social marketing campaigns. Oracle Social Intelligence Services to enable marketers to analyze social media interactions and to enable customer service and sales teams to engage with customers and prospects effectively. Supporting Resources Oracle Cloud – learn more cloud.oracle.com – sign up now Webcast – watch the replay About Oracle Oracle engineers hardware and software to work together in the cloud and in your data center. For more information about Oracle (NASDAQ:ORCL), visit www.oracle.com. TrademarksOracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners.

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  • A little primer on using TFS with a small team

    - by johndoucette
    The scenario; A small team of 3 developers mostly in maintenance mode with traditional ASP.net, classic ASP, .Net integration services and utilities with the company’s third party packages, and a bunch of java-based Coldfusion web applications all under Visual Source Safe (VSS). They are about to embark on a huge SharePoint 2010 new construction project and wanted to use subversion instead VSS. TFS was a foreign word and smelled of “high cost” and of an “over complicated process”. Since they had no preconditions about the old TFS versions (‘05 & ‘08), it was fun explaining how simple it was to install a TFS server and get the ball rolling, with or without all the heavy stuff one sometimes associates with such a huge and powerful application management lifecycle product. So, how does a small team begin using TFS? 1. Start by using source control and migrate current VSS source trees into TFS. You can take the latest version or migrate the entire version history. It’s up to you on whether you want a clean start or need quick access to all the version notes and history of the bits. 2. Since most shops are mainly in maintenance mode with existing applications, begin using bug workitems for everything. When you receive an issue/bug from your current tracking system, manually enter the workitem in TFS right through Visual Studio. You can automate the integration to the current tracking system later or replace it entirely. Believe me, this thing is powerful and can handle even the largest of help desks. 3. With new construction, begin work with requirements and task workitems and follow the traditional sprint-based development lifecycle. Obviously, some minor training will be needed, but don’t fear, this is very intuitive and MSDN has a ton of lesson based labs and videos. 4. For the java developers, use the new Team Explorer Everywhere 2010 plugin (recently known as Teamprise). There is a seamless interface in Eclipse, but also a good command-line utility for other environments such as Dreamweaver. 5. Wait to fully integrate the whole workitem/project management/testing process until your team is familiar with the integrated workitems for bugs and code. After a while, you will see the team wanting more transparency into the work they are all doing and naturally, everyone will want workitems to help them organize the chaos! 6. Management will be limited in the value of the reports until you have a fully blown implementation of project planning, construction, build, deployment and testing. However, there are some basic “bug rate” reports and current backlog listings that can provide good information. Some notable explanations of TFS; Work Item Tracking and Project Management - A workitem represents the unit of work within the system which enables tracking of all activities produced by a user, whether it is a developer, business user, project manager or tester. The properties of a workitem such as linked changesets (checked-in code), who updated the data and when, the states and reasons for change, are all transitioned to a data warehouse within TFS for reporting purposes. A workitem can be defines as a "bug", "requirement", test case", or a "change request". They drive the work effort by the individual assigned to it and also provide a key role in defining what needs to be done. Workitems are the things the team needs to do to accomplish a goal. Test Case Management - Starting with a workitem known as a "test case", a tester (or developer) can now author and manage test cases within a formal test plan subsystem. Although TFS supports the test case workitem type, there is a new product known as the VS Test Professional 2010 which allows a tester to facilitate manual tests including fast forwarding steps in the process to arrive at the assertion point quickly. This repeatable process provides quick regression tests and can be conducted by the business user to ensure completeness during UAT. In addition, developers no longer can provide a response to a bug with the line "cannot reproduce". With every test run, attachments including the recorded session, captured environment configurations and settings, screen shots, intellitrace (debugging history), and in some cases if the lab manager is being used, a snapshot of the tested environment is available. Version Control - A modern system allowing shared check-in/check-out, excellent merge conflict resolution, Shelvesets (personal check-ins), branching/merging visualization, public workspaces, gated check-ins, security hierarchy capabilities, and changeset/workitem tracking. Knowing what was done with the code by any developer has become much easier to picture and resolve issues. Team Build - Automate the compilation process whether you need it to be whenever a developer checks-in code, periodically such as nightly builds for testers in the morning, or manual builds to be deployed into production. Each build can run through pre-determined tests, perform code analysis to see if the developer conforms to the team standards, and reject the build if either fails. Project Portal & Reporting - Provide management with a dashboard with insight into the project(s). "Where are we" in each step of the way including past iterations and the current burndown rate. Enabling this feature is easy as it seamlessly interfaces with existing SharePoint implementations.

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  • Oracle RightNow CX for Good Customer Experiences

    - by Andreea Vaduva
    Oracle RightNow CX is all about the customer experience, it’s about understanding what drives a good interaction and it’s about delivering a solution which works for our customers and by extension, their customers. One of the early guiding principles of Oracle RightNow was an 8-point strategy to providing good customer experiences. Establish a knowledge foundation Empowering the customer Empower employees Offer multi-channel choice Listen to the customer Design seamless experiences Engage proactively Measure and improve continuously The application suite provides all of the tools necessary to deliver a rewarding, repeatable and measurable relationship between business and customer. The Knowledge Authoring tool provides gap analysis, WYSIWIG editing (and includes HTML rich content for non-developers), multi-level categorisation, permission based publishing and Web self-service publishing. Oracle RightNow Customer Portal, is a complete web application framework that enables businesses to control their own end-user page branding experience, which in turn will allow customers to self-serve. The Contact Centre Experience Designer builds a combination of workspaces, agent scripting and guided assistances into a Desktop Workflow. These present an agent with the tools they need, at the time they need them, providing even the newest and least experienced advisors with consistently accurate and efficient information, whilst guiding them through the complexities of internal business processes. Oracle RightNow provides access points for customers to feedback about specific knowledge articles or about the support site in general. The system will generate ‘incidents’ based on the scoring of the comments submitted. This makes it easy to view and respond to customer feedback. It is vital, more now than ever, not to under-estimate the power of the social web – Facebook, Twitter, YouTube – they have the ability to cause untold amounts of damage to businesses with a single post – witness musician Dave Carroll and his protest song on YouTube, posted in response to poor customer services from an American airline. The first day saw 150,000 views and is currently at 12,011,375. The Times reported that within 4 days of the post, the airline’s stock price fell by 10 percent, which represented a cost to shareholders of $180 million dollars. It is a universally acknowledged fact, that when customers are unhappy, they will not come back, and, generally speaking, it only takes one bad experience to lose a customer. The idea that customer loyalty can be regained by using social media channels was the subject of a 2011 Survey commissioned by RightNow and conducted by Harris Interactive. The survey discovered that 68% of customers who posted a negative review about a holiday on a social networking site received a response from the business. It further found that 33% subsequently posted a positive review and 34% removed the original negative review. Cloud Monitor provides the perfect mechanism for seeing what is being said about a business on public Facebook pages, Twitter or YouTube posts; it allows agents to respond proactively – either by creating an Oracle RightNow incident or by using the same channel as the original post. This leaves step 8 – Measuring and Improving: How does a business know whether it’s doing the right thing? How does it know if its customers are happy? How does it know if its staff are being productive? How does it know if its staff are being effective? Cue Oracle RightNow Analytics – fully integrated across the entire platform – Service, Marketing and Sales – there are in excess of 800 standard reports. If this were not enough, a large proportion of the database has been made available via the administration console, allowing users without any prior database experience to write their own reports, format them and schedule them for e-mail delivery to a distribution list. It handles the complexities of table joins, and allows for the manipulation of data with ease. Oracle RightNow believes strongly in the customer owning their solution, and to provide the best foundation for success, Oracle University can give you the RightNow knowledge and skills you need. This is a selection of the courses offered: RightNow Customer Service Administration Rel 12.02 (3 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course familiarises users with the tasks and concepts needed to configure and maintain their system. RightNow Customer Portal Designer and Contact Center Experience Designer Administration Rel 12.02 (2 days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course introduces basic CP structure and how to make changes to the look, feel and behaviour of their self-service pages RightNow Analytics Rel 12.02 (2 days) Available as In Class, Live Virtual Class and Training On Demand (Release 11.11 is available as In Class and Live Virtual Class) This course equips users with the skills necessary to understand data supplied by standard reports and to create custom reports RightNow Integration and Customization For Developers Rel 12.02 (5-days) Available as In Class and Live Virtual Class (Release 11.11 is available as In Class, Live Virtual Class and Training On Demand) This course is for experienced web developers and offers an introduction to Add-In development using the Desktop Add-In Framework and introduces the core knowledge that developers need to begin integrating Oracle RightNow CX with other systems A full list of courses offered can be found on the Oracle University website. For more information and course dates please get in contact with your local Oracle University team. On top of the Service components, the suite also provides marketing tools, complex survey creation and tracking and sales functionality. I’m a fan of the application, and I think I’ve made that clear: It’s completely geared up to providing customers with support at point of need. It can be configured to meet even the most stringent of business requirements. Oracle RightNow is passionate about, and committed to, providing the best customer experience possible. Oracle RightNow CX is the application that makes it possible. About the Author: Sarah Anderson worked for RightNow for 4 years in both in both a consulting and training delivery capacity. She is now a Senior Instructor with Oracle University, delivering the following Oracle RightNow courses: RightNow Customer Service Administration RightNow Analytics RightNow Customer Portal Designer and Contact Center Experience Designer Administration RightNow Marketing and Feedback

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