Vodacom Call Center Management on the NetBeans Platform
- by Geertjan
If you live in South Africa, you know about Vodacom.
Vodacom is one of the dominant mobile communication companies in South
Africa, and beyond, providing voice, messaging, data, and similar mobile
services. Inside Vodacom there's an application named Helios, which is a
call centre application that had its inception in 2009 and consists of
two…