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• Help with Windows 7 BSOD with windbg minidump !analyze -v results

  - by Kurt Harless

  Hi gang, Windows 7 X64 Ultimate is BSODing occasionally. I suspect an overheating issue or something related to the use of my GTX-295 card that runs very hot. Here is an !analyze -v listing of the most recent minidump. Any and all help greatly appreciated. Kurt Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\Windows\Minidump\122810-31387-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols Executable search path is: Windows 7 Kernel Version 7600 MP (8 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16617.amd64fre.win7_gdr.100618-1621 Machine Name: Kernel base = 0xfffff800`03065000 PsLoadedModuleList = 0xfffff800`032a2e50 Debug session time: Tue Dec 28 11:04:03.597 2010 (UTC - 7:00) System Uptime: 2 days 2:28:40.407 Loading Kernel Symbols ............................................................... ................................................................ .............................................. Loading User Symbols Loading unloaded module list ................ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 3B, {c0000005, fffff800033b8873, fffff8800e322dc0, 0} Probably caused by : ntkrnlmp.exe ( nt!RtlCompareUnicodeStrings+c3 ) Followup: MachineOwner --------- 1: kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* SYSTEM_SERVICE_EXCEPTION (3b) An exception happened while executing a system service routine. Arguments: Arg1: 00000000c0000005, Exception code that caused the bugcheck Arg2: fffff800033b8873, Address of the instruction which caused the bugcheck Arg3: fffff8800e322dc0, Address of the context record for the exception that caused the bugcheck Arg4: 0000000000000000, zero. Debugging Details: ------------------ EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s. FAULTING_IP: nt!RtlCompareUnicodeStrings+c3 fffff800`033b8873 488b7c2418 mov rdi,qword ptr [rsp+18h] CONTEXT: fffff8800e322dc0 -- (.cxr 0xfffff8800e322dc0) rax=0000000000000041 rbx=fffff8a015a3c1c0 rcx=0000000000000024 rdx=0000000000000003 rsi=fffff8800e3238b0 rdi=0000000000000009 rip=fffff800033b8873 rsp=fffff8800e323798 rbp=000000000000000d r8=fffff8a018cb374c r9=000000200a98fdc4 r10=fffff8800e323988 r11=fffff8800e32398e r12=fffff8a018127c18 r13=fffff8800126e550 r14=0000000000000001 r15=fffffa800abe1570 iopl=0 nv up ei pl nz ac po nc cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010216 nt!RtlCompareUnicodeStrings+0xc3: fffff800`033b8873 488b7c2418 mov rdi,qword ptr [rsp+18h] ss:0018:fffff880`0e3237b0=???????????????? Resetting default scope CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0x3B PROCESS_NAME: ccSvcHst.exe CURRENT_IRQL: 0 LAST_CONTROL_TRANSFER: from 0000000000000000 to fffff800033b8873 STACK_TEXT: fffff880`0e323798 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!RtlCompareUnicodeStrings+0xc3 FOLLOWUP_IP: nt!RtlCompareUnicodeStrings+c3 fffff800`033b8873 488b7c2418 mov rdi,qword ptr [rsp+18h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!RtlCompareUnicodeStrings+c3 FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt IMAGE_NAME: ntkrnlmp.exe DEBUG_FLR_IMAGE_TIMESTAMP: 4c1c44a9 STACK_COMMAND: .cxr 0xfffff8800e322dc0 ; kb FAILURE_BUCKET_ID: X64_0x3B_nt!RtlCompareUnicodeStrings+c3 BUCKET_ID: X64_0x3B_nt!RtlCompareUnicodeStrings+c3 Followup: MachineOwner ---------

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• Cannot run setups from a mapped network drive on Windows 7

  - by Dimitri C.

  I'm trying to run an application setup by double-clicking the setup.exe from within Windows Explorer. The file is located on a mapped network drive, and I'm using Windows 7. This results in the following error message: The specified path does not exist. Check the path, and then try again. The workaround I found is to copy the installer to the main hard drive (c:) and run it from there; however, this is rather inconvenient. The same action did work on Windows 2000, Windows XP and Windows Vista. I have the impression that the problem only occurs with installers, as everything seemed to work fine with regular exe's. Is there anyone who can explain this odd behavior?

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• Scripting a Windows 2008 Cluster from Windows 2003

  - by glancep

  Our current environment is all Windows 2003. When we migrate a new version of our service to the cluster, we first stop the service with a command like: cluster.exe <clusterName> resource "<serviceName>" /offline We do similarly after the migrate to bring the service back online. Now, we are upgrading our environment to new Windows 2008 servers. However, our build/migrate machine will remain Windows 2003. When issuing the same command from Windwos 2003 to Windows 2008, we get: System error 1722 has occurred (0x000006ba). The RPC server is unavailable. We need to be able to remotely administer a Windows 2008 cluster from a Windows 2003 server in an automated fashion (such as the command-line cluster.exe utility). Is this possible? Thanks, Gideon

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• Not able to connect to a mac client from a windows machine

  - by Manish

  I have a Server.exe file which I use to connect to a mac.(I am fairly confident that server.exe is not buggy ).When i try to do this I get this often cited error "No connection could be made because the target machine actively refused it " I did search some existing questions about this on the forum and it looked like this might be a firewall issue.FWIW I dont have any firewall set on my mac (client) and on my server machine (Windows 7 64 bit ) under the firewall settings I have :- Incoming connections : Block all connections to programs that are not on the list of allowed programs. Active Domain Networks: Same domain as the one which my client is on. Windows Firewire State: Off. Do you think i need to change something here?Can someone help me with next steps?

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• Is there a way to copy the file paths of ALL active windows' opened files?

  - by frenchglen

  The context of this question, is here. I actually know the answer to my question is yes - like I say in my context, this program can do it (somehow). So the really question is, how can I do it. What code do I put in a simple batch file? (or do I have to compile a tiny c++ exe? and run that exe in the batch file?) Might this code be a solution? (.....EnumDesktopWindows?) To clarify, I know that there's e.g. NirSoft OpenedFilesView which shows allll the technically-opened files in Windows, but it's just the 'visible' user-opened ones that I'm after (whatever you can see in Task Manager's Applications tab). Thanks.

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• Is Windows XP Pro not a good Hyper-V guest citizen?

  - by Magnus

  On my Windows Server 2008 R2 w. the Hyper-V role, I have these guest VMs: 3 x Windows Server 2008 R2 2 x Windows Server 2003 x86 2 x Windows 7 x64 1 x Windows XP Pro x86 In general, all machines are very fast and responsive. However, the Windows XP Pro guest is very sluggish. It can take up to 2 minutes to connect to the console/or a RD session. Sometimes it can "go into sleep" for several minutes. I have tried to add a 2nd CPU and more memory, but it doesn't help. When the issue happens, it's more or less impossible to get a responsive Task Manager up to analyze which process is hogging the CPU. But I have noticed that it can be various processes; lsass.exe, crss.exe etc. Integration Services is installed. Microsoft Security Essentials is installed, but I have tried without it, no difference. Any ideas?

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• XP IIS no longer listen to port 80 or 443 after installing Oracle 9i HTTP Server

  - by Nassign

  I have installed Oracle 9i HTTP Server together with the database. After restarting the PC, even though i restarted the IIS and stopped the Oracle HTTP Server. When I go to http://localhost/ The starting page is already the Oracle HTTP Server index page. Also when I look at the port that inetinfo.exe is listening to, it no longer listens to port 80 and the SSL port 443, even if i restart the IIS and World Wide Web Publishing service. Any idea what setting did oracle changed when I installed oracle 9i? The executable associated with the OracleOraHome90HTTPServer is C:\oracle\ora90\Apache\Apache\Apache.exe I already checked the tasklist and Apache is really not running. But there is no process listening to port 80 still even if the IIS restarts successfully. Any ideas how to fix this?

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• Where should executables be run from? Network share or client?

  - by user74150

  We have an executable that is used by 50+ client machines on a network and upgraded regularly. Is it acceptable to put the executable on a network share and have the client machines run it from there via a shortcut on their desktop? That way when we upgrade the .exe we can simply replace the one file with a new one and all clients will be accessing the new one. How will a slow or unstable network handle this? If this is not acceptable, what would be the best way to keep all clients updated with the latest .exe?

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• Windows crash report pop up 3 times when Windows XP starts after updating IE7 to IE8

  - by AlexV

  I just updated Internet Explorer 7 to IE 8. After the reboot, I have the Windows XP "send error report" dialog 3 times all with this info in it: AppName: update_kb24b8.exe AppVer: 7.0.6000.16981 ModName: urlmon.dll ModVer: 8.0.6001.18904 Offset: 0002df76 I uninstalled/updated all of my plugins and I still have this error 3 times each time I log in. Anyone know what is update_kb24b8.exe I didn't found a Microsoft KB with this number... BTW, after these 3 errors, everything s working well, including IE... Thanks!

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• Is there a Windows 7 add-on that will put the PID in the title bar of a window?

  - by Chris

  Occasionally I run many instances of something, like Chrome or Visual Studio. Rarely, but often enough to bug me, one of them gets hosed and starts to consume 100% CPU. I can fire up the task manager to see which process is using 100%, but if it just says chrome.exe or devenv.exe, I don't know which window is the culprit. I'd like to know before terminating the process, so I can activate the app and shut it down cleanly. The best I've found so far is to use Process Explorer's feature where I can right click a process and say "bring to front". But I am curious as to whether there is an app that will put the PID(s) right in the title bar of the window so I can tell which window matches the process. I am using Windows 7 64-bit.

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• Pass quoted argument string to Start-Process in PowerShell

  - by Luke Puplett

  Hello I'm trying to very simply run an executable and pass a file path in as the first argument. In DOS, this would be the command: import.exe "C:\Some Path\With\Spaces.txt" By placing the path in quotes, the path is correctly parsed as the first token into the executable. In PowerShell I'm using this: $feeds = dir 'T:\Documents\Company\Product Development\Data foreach ($feed in $feeds) { start -FilePath import.exe -ArgumentList $feed.FullName } The problem with the Start-Process cmdlet in PowerShell is that it uses a string array for arguments, so the path is broken up and sent to the executable as separate tokens. Quotes in PowerShell force $feed.FullName to be treated literally. Double quotes "" make PowerShell not see anything in the argument list. "The argument is null or empty." it tells me. I expect that this is a known headache and has had a known workaround from day one. Thanks Luke

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• All files trying to start in Notepad

  - by Jormal

  This question has been asked, but the solutions given were worthless to me because ALL files are trying to open in Notepad. I mistakenly associated all exe files with Notepad and everything is trying to open within Notepad now. That includes regedit, so suggesting I use regedit to doctor files does not work (cmd window will not open from Winkey + R - Run). It also includes any program I download to fix the issue. I also can not right click and choose Open With because that is not a given option when right clicking on a majority of files, at least none of the exe files I want to start. Yes, I tried it on the program files, not the shortcut. I also can not use System Restore because it, too, tries to open in Notepad. I've been banging my head uselessly on this for hours. Could someone help me out?

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• Why is Windows Update trying to install an update I don't need?

  - by Oliver Salzburg

  I have a Windows 7 system that currently has a single update pending: Windows Internet Explorer 9 for Windows 7 for x64-based Systems If I try to install the update, Windows Update will: Create a restore point Fail with the error: Code 9C48 Windows Update encountered an error. The event log for the event reads: Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems. If you search the web for that error, there are many other people with the exact same issue. Sadly, I am unable to apply the proposed solutions to my case, because I just installed this system. There is nothing on it, except Windows 7. I installed the system and ran through the updates. I also did the exact same process with this machine several times over the past few days due to a long-term test we just started. I didn't have any problems with any Windows Update on the previous installation runs and I know I didn't do anything different this time because I followed the installation procedures instructions which are to be used during the test. How did this happen and how do I solve it? Further Investigation So, as I always like to do, I ran the update again while running Process Monitor and dug up further details. WindowsUpdate.log First of all, there is a Windows Update log file located at C:\Windows\WindowsUpdate.log which I didn't know about. But I fail to see any significant entry in it, maybe you're more lucky: 2012-04-10 22:46:58:017 956 728 AU AU received approval from Ux for 1 updates 2012-04-10 22:46:58:017 956 728 AU AU setting pending client directive to 'Progress Ux' 2012-04-10 22:46:58:095 956 728 AU BeginInteractiveInstall invoked for Download 2012-04-10 22:46:58:095 956 728 AU Auto-approving update for download, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0 2012-04-10 22:46:58:095 956 728 AU Auto-approved 1 update(s) for download (for Ux) 2012-04-10 22:46:58:110 956 728 AU UpdateDownloadProperties: 0 download(s) are still in progress. 2012-04-10 22:46:58:110 956 728 AU ############# 2012-04-10 22:46:58:110 956 728 AU ## START ## AU: Download updates 2012-04-10 22:46:58:110 956 728 AU ######### 2012-04-10 22:46:58:110 956 728 AU # Approved updates = 1 2012-04-10 22:46:58:110 956 728 AU AU initiated download, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, callId = {35DF928B-B428-4BAC-8C63-55295967EFBB} 2012-04-10 22:46:58:110 956 728 AU Setting AU scheduled install time to 2012-04-11 01:00:00 2012-04-10 22:46:58:110 956 728 AU Successfully wrote event for AU health state:0 2012-04-10 22:46:58:110 956 728 AU Currently showing Progress UX client - so not launching any other client 2012-04-10 22:46:58:110 956 bb8 DnldMgr ************* 2012-04-10 22:46:58:110 956 bb8 DnldMgr ** START ** DnldMgr: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2012-04-10 22:46:58:110 956 bb8 DnldMgr ********* 2012-04-10 22:46:58:110 956 bb8 DnldMgr * Call ID = {35DF928B-B428-4BAC-8C63-55295967EFBB} 2012-04-10 22:46:58:110 956 bb8 DnldMgr * Priority = 3, Interactive = 1, Owner is system = 0, Explicit proxy = 0, Proxy session id = 1, ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2012-04-10 22:46:58:110 956 bb8 DnldMgr * Updates to download = 1 2012-04-10 22:46:58:110 956 bb8 Agent * Title = Windows Internet Explorer 9 for Windows 7 for x64-based Systems 2012-04-10 22:46:58:110 956 bb8 Agent * UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100 2012-04-10 22:46:58:110 956 bb8 Agent * Bundles 1 updates: 2012-04-10 22:46:58:110 956 bb8 Agent * {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100 2012-04-10 22:46:58:110 956 bb8 DnldMgr *********** DnldMgr: New download job [UpdateId = {6D9A90B7-FAF9-4A47-9EFE-A506264873B3}.100] *********** 2012-04-10 22:46:58:110 956 728 AU Successfully wrote event for AU health state:0 2012-04-10 22:46:58:110 956 728 AU # Pending download calls = 1 2012-04-10 22:46:58:110 956 728 AU ## RESUMED ## AU: Download update [UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}, succeeded] 2012-04-10 22:46:58:313 956 bb8 Agent ** END ** Agent: Downloading updates [CallerId = AutomaticUpdatesWuApp] 2012-04-10 22:46:58:313 956 bb8 Agent ************* 2012-04-10 22:46:58:313 956 718 AU ######### 2012-04-10 22:46:58:313 956 718 AU ## END ## AU: Download updates 2012-04-10 22:46:58:313 956 718 AU ############# 2012-04-10 22:46:58:313 956 718 AU Setting AU scheduled install time to 2012-04-11 01:00:00 2012-04-10 22:46:58:313 956 718 AU Successfully wrote event for AU health state:0 2012-04-10 22:46:58:313 956 718 AU Currently showing Progress UX client - so not launching any other client 2012-04-10 22:46:58:313 956 718 AU Successfully wrote event for AU health state:0 2012-04-10 22:46:58:313 956 aac AU Getting featured update notifications. fIncludeDismissed = true 2012-04-10 22:46:58:313 956 aac AU No featured updates available. 2012-04-10 22:47:00:107 956 aac AU BeginInteractiveInstall invoked for Install 2012-04-10 22:47:00:107 956 aac AU Auto-approving update for install, updateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}.100, ForUx=1, IsOwnerUx=1, HasDeadline=0, IsMinor=0 2012-04-10 22:47:00:107 956 aac AU Auto-approved 1 update(s) for install (for Ux), installType=1 2012-04-10 22:47:00:107 956 aac AU ############# 2012-04-10 22:47:00:107 956 aac AU ## START ## AU: Install updates 2012-04-10 22:47:00:107 956 aac AU ######### 2012-04-10 22:47:00:107 956 aac AU # Initiating manual install 2012-04-10 22:47:00:107 956 aac AU # Approved updates = 1 2012-04-10 22:47:00:107 956 aac AU ## RESUMED ## AU: Installing update [UpdateId = {B33ACEC1-3265-4D01-9C37-AC0892E95ED9}] 2012-04-10 22:47:13:773 2232 9fc Handler : WARNING: Exit code = 0x8024200B 2012-04-10 22:47:13:773 956 718 AU # WARNING: Install failed, error = 0x80070643 / 0x00009C48 2012-04-10 22:47:13:773 2232 9fc Handler ::::::::: 2012-04-10 22:47:13:773 2232 9fc Handler :: END :: Handler: Command Line Install 2012-04-10 22:47:13:773 2232 9fc Handler ::::::::::::: 2012-04-10 22:47:13:851 956 a7c Agent ********* 2012-04-10 22:47:13:851 956 a7c Agent ** END ** Agent: Installing updates [CallerId = AutomaticUpdates] 2012-04-10 22:47:13:851 956 718 AU Install call completed. 2012-04-10 22:47:13:851 956 a7c Agent ************* 2012-04-10 22:47:13:851 956 718 AU # WARNING: Install call completed, reboot required = No, error = 0x00000000 2012-04-10 22:47:13:851 956 718 AU ######### 2012-04-10 22:47:13:851 956 718 AU ## END ## AU: Installing updates [CallId = {FCFF2A5C-25AB-4FB9-AB2B-35C65CCA6A9F}] 2012-04-10 22:47:13:851 956 718 AU ############# 2012-04-10 22:47:13:851 956 718 AU Install complete for all calls, reboot NOT needed 2012-04-10 22:47:13:851 956 718 AU Setting AU scheduled install time to 2012-04-11 01:00:00 2012-04-10 22:47:13:851 956 718 AU Successfully wrote event for AU health state:0 2012-04-10 22:47:13:851 956 498 AU Getting featured update notifications. fIncludeDismissed = true 2012-04-10 22:47:13:851 956 498 AU No featured updates available. 2012-04-10 22:47:14:366 956 168 AU No featured updates notifications to show 2012-04-10 22:47:14:366 956 168 AU UpdateDownloadProperties: 0 download(s) are still in progress. 2012-04-10 22:47:14:366 956 168 AU Triggering Offline detection (non-interactive) 2012-04-10 22:47:14:366 956 168 AU AU setting pending client directive to 'Install Complete Ux' 2012-04-10 22:47:14:366 956 168 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x1 2012-04-10 22:47:14:366 956 168 AU Successfully wrote event for AU health state:0 2012-04-10 22:47:14:366 956 b78 AU ############# 2012-04-10 22:47:14:366 956 b78 AU ## START ## AU: Search for updates 2012-04-10 22:47:14:366 956 b78 AU ######### 2012-04-10 22:47:14:366 956 b78 AU ## RESUMED ## AU: Search for updates [CallId = {0198DD3A-D7B0-48F5-A77D-795F8A1BDCE8}] 2012-04-10 22:47:16:097 956 718 AU # 1 updates detected 2012-04-10 22:47:16:097 956 718 AU ######### 2012-04-10 22:47:16:097 956 718 AU ## END ## AU: Search for updates [CallId = {0198DD3A-D7B0-48F5-A77D-795F8A1BDCE8}] 2012-04-10 22:47:16:097 956 718 AU ############# 2012-04-10 22:47:16:097 956 718 AU No featured updates notifications to show 2012-04-10 22:47:16:097 956 718 AU Setting AU scheduled install time to 2012-04-11 01:00:00 2012-04-10 22:47:16:097 956 718 AU Successfully wrote event for AU health state:0 2012-04-10 22:47:16:097 956 718 AU Successfully wrote event for AU health state:0 2012-04-10 22:47:16:113 956 55c AU Getting featured update notifications. fIncludeDismissed = true 2012-04-10 22:47:16:113 956 55c AU No featured updates available. 2012-04-10 22:47:18:780 956 bb8 Report REPORT EVENT: {27479C66-E930-4F9C-AFF2-27EDD76DED8F} 2012-04-10 22:47:13:773+0200 1 182 101 {B33ACEC1-3265-4D01-9C37-AC0892E95ED9} 100 80070643 AutomaticUpdates Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Windows Internet Explorer 9 for Windows 7 for x64-based Systems. 2012-04-10 22:47:18:780 956 bb8 Report CWERReporter::HandleEvents - WER report upload completed with status 0x8 2012-04-10 22:47:18:780 956 bb8 Report WER Report sent: 7.5.7601.17514 0x80070643 B33ACEC1-3265-4D01-9C37-AC0892E95ED9 Install 101 Unmanaged 2012-04-10 22:47:18:780 956 bb8 Report CWERReporter finishing event handling. (00000000) WU-IE9-Windows7-x64.exe The actual update that is executed is downloaded and stored at the following location: C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe Executing that file manually, results in the following error message: IE9_main.log The IE9 installer/updater also creates an own log file located at C:\Windows\IE9_main.log For the update session in question, the installer logged: 00:00.000: ==================================================================== 00:00.016: Started: 2012/04/10 (Y/M/D) 23:10:53.897 (local) 00:00.032: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds) 00:00.063: Command line: "C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe" 00:00.078: INFO: Setup installer for Internet Explorer: 9.0.8112.16421 00:00.094: INFO: Previous version of Internet Explorer: 9.0.8112.16443 00:00.110: INFO: Checking if iexplore.exe's current version is between 9.0.6001.0... 00:00.125: INFO: ...and 9.1.0.0... 00:00.141: INFO: Maximum version on which to run IEAK branding is: 9.1.0.0... 00:00.156: ERROR: A newer version of Internet Explorer is already installed on the system. 00:00.188: ERROR: Internet Explorer version check failed. 01:03.789: INFO: Setup exit code: 0x00009C48 (40008) - A more recent version of Internet Explorer is installed. 01:03.820: INFO: Scheduling upload to IE SQM server: http://sqm.microsoft.com/sqm/ie/sqmserver.dll 01:03.852: INFO: SQM Upload returned 403 01:03.867: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE978E.tmp 01:03.883: INFO: Unable to remove directory C:\Windows\TEMP\IE978E.tmp, marking for deletion on reboot. 01:03.898: INFO: Released Internet Explorer Installer Mutex Which pretty much confirms what the error message says when executing the update manually; it's simply already installed or even obsolete because a newer version is installed. So, why does it try to keep installing the update? Possible solutions? Uninstalling Windows Internet Explorer 9 and manually installing the cached C:\Windows\SoftwareDistribution\Download\Install\WU-IE9-Windows7-x64.exe will result in the same error after applying all pending updates. Applying the FixIt for the issue You receive “0x80070643” or “0x643” error codes when you try to install .NET Framework updates through Windows Update or Microsoft Updates will not resolve the issue. Applying the suggested solution for the issue Error message when you try to install updates by using the Windows Update or Microsoft Update Web site: "0x80070003" will not resolve the issue. Running the FixIt Automatically diagnose and fix common problems with Windows Update does report having resolved issues with Windows Update, but didn't resolve the issue. Running the FixIt for the issue How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update does not resolve the issue. Neither with normal nor with aggressive settings.

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• How to install virtio balloon driver in Windows Server 2008 Std x64

  - by javano

  I am trying to run the install command in the INF file that comes on the virtio drivers ISO, after having downloaded devcon.exe from Microsoft's website. I am getting the following error and I don't know how to progress; C:\Users\Administrator\Desktop\ADM64>devcon install BALLOON.inf PCI\VEN_1AF4&DEV_1002&SUBSYS_00051AF4&REV_00 devcon.exe failed. 'DEV_1002' is not recognized as an internal or external command, operable program or batch file. 'SUBSYS_00051AF4' is not recognized as an internal or external command, operable program or batch file. 'REV_00' is not recognized as an internal or external command, operable program or batch file. Thank you.

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• Killing an unresponsive process

  - by Sathya

  I had closed an instance of utorrent. The task no longer appears in Applications, however the process utorrent.exe appears in Processes tab of Task Manager. I tried to kill using: Kill process button in Task Manager Kill process option in SysInternals Process Explorer Suspend, resume, restart in SysInternals Process Explorer command prompt by using the command taskkill /f /im utorrent.exe Stop-Process commandlet in Windows PowerShell. All of these have failed, the process just doesn't end. I cannot restart uTorrent because of the existing process running. Is there anyway I can kill this without having to resort to a system reboot ? I'm using Windows 7 Ultimate, OEM.

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• Create a folder shortcut in "My Computer"

  - by Carlos Gil

  I'm trying to add shortcuts to folders in "My Computer". This .reg almost works, I can execute programs like EXPLORE.exe, but I want to open a folder in the same window. Can someone please point out how? Windows Registry Editor Version 5.00 [HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000001}] @="SkyDrive" "InfoTip"="Folder Shortcuts" [HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000001}\DefaultIcon] @="C:\\Users\\Carlos\\AppData\\Local\\Microsoft\\SkyDrive\\SkyDrive.exe,0" [HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000001}\Shell] [HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000001}\Shell\Open] @="" [HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000001}\Shell\Open\Command] @="C:\\Users\\Carlos\\SkyDrive" [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MyComputer\NameSpace\{00000000-0000-0000-0000-000000000001}] @="SkyDrive"

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• How do I fix a corrupt .cab file?

  - by j03lar50n

  In Windows XP, I have a folder of install files- an .exe pointing to 3 Setup.cab files. As the install progresses, it hangs on Setup2.cab as it installs tutorial_page.chm (a Help file). I have 3 options when it hangs: Abort, Retry and Ignore. Both Abort and Ignore rollback the install and exit. But if I keep pressing Retry the install will progress & this action has successfully installed the program (eventually) for me. I AM WONDERING IF I CAN EXTRACTRE-PACKAGE THE .CAB? From the installed program can I grab the help.chm file and replace it into Setup2.cab for a successful install? I am aware of the Microsoft Cabinet Software Development Kit http://support.microsoft.com/kb/310618 and How To Manually Modify and Rebuild CAB Files http://support.microsoft.com/kb/176810 but 1.)want to ask if this is even possible & 2.)don't know how to make a .DDF file for Makecab.exe

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• .NET Framework 4.0 installation is very slow

  - by Dimitri C.

  On my Windows Vista, it takes a full 12 minutes to install the .NET Framework 4.0. a) Is this normal? b) If not, can something be done about it? The reason I'm concerned about the speed is because it slows down the testing of our product installer considerably. Testing an installer is time consuming already, but this new .NET Framework installer makes it almost undoable. Detail: I did the test on a clean Vista inside a VirtualBox virtual machine. This setup does not show any performance issues in other situations. I tried both dotNetFx40_Full_x86_x64.exe and dotNetFx40_Client_x86_x64.exe. They both take approximately the same time to install.

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• How to install imagemagick on windows 7

  - by learner

  How to install image magic at windows 7. I followed these instruction To install IMagick on windows xp (php 5.2.x) 1.) download and install ImageMagick-6.5.8-7 Q16-windows-dll.exe imagemagick.org/download/binaries/ ImageMagick-6.5.8-7-Q16-windows-dll.exe 2.) download php_imagick_dyn-Q16.dll from: valokuva.org/outside-blog-content/ imagick-windows-builds/080709/ copy dll to [PHP]/extension dir and rename it to php_imagick.dll 3.) You have to edit your php.ini file and add new extension "extension=php_imagick.dll" 4.) Save ini file and restart apache server. (If necessary, restart your windows) 5.) phpinfo() should show imagick enabled. after that I execute a sample script but its not working. it shows the Imagic class missing error. Please help me to install Imagick. :-(

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• change default port of IIS and let another process to listen on port 80 (Windows Server 2008)

  - by aleroot

  I have an installation of Windows Server 2008 running IIS 6 with a website listening on port 8080, even though I have moved the website to listen on 8080, port 80 is still kept in use by IIS (for truth by the kernel process : System - ProcId : 4). I want to let another process listen on port 80 without uninstalling or disabling IIS, I want to keep IIS listening on port 8080 and another service on port 80, is there a way to do it? I saw another similar thread here on serverfault but the solution (using httpcfg.exe delete iplisten -i 0.0.0.0:80 ) can work only in 2003 because in 2008 the utility httpcfg.exe doesn't exist and it seems that it cannot be installed ... Does anyone have a solution to get rid of the kernel listening on port 80 in Windows Server 2008 with IIS running?

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• sysprep failure on Windows Server 2008

  - by dushyantp

  Before deploying a Azure VM Role, we need to perform %windir%\system32\sysprep\sysprep.exe /generalize /oobe /shutdown But in my case the sysprep fails with the log file %windir%\system32\sysprep\Panther\setuperr.txt saying: 2012-07-05 08:03:57, Error [0x0f0073] SYSPRP RunExternalDlls:Not running DLLs; either the machine is in an invalid state or we couldn't update the recorded state, dwRet = 31 2012-07-05 08:03:57, Error [0x0f00ae] SYSPRP WinMain:Hit failure while processing sysprep cleanup external providers; hr = 0x8007001f I do not always want to create a new image. Is there any work around? I followed the instructions in MS support here and tried: %windir%\system32\sysprep\sysprep.exe /generalize /oobe /shutdown /unattend:.\unattend.xml It did not work. Under certain circumstances, I need to tear down the VM Image from azure and re-deploy with some more changes. So sysprep has to run almost twice every week.

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• How to redirect the output of the vmrun listProcessesInGuest command on windows?

  - by mark

  I run vmrun.exe with listProcessesInGuest on the command line and get the list of processes displayed in the console window. The exact command line is: "C:\VIX\vmrun.exe" -T vc -h "https://myserver/sdk" -u "mydomain\myuser" -p 123 -gu Administrator -gp 123 listProcessesInGuest "[Storage1] QA-W-7-SP1-64-0/QA-W-7-SP1-64-0.vmx" It works fine. Now I wish to redirect the output, however, neither 2> nor 1> work! The former has no effect - the output is still displayed in the console window, so I conclude it is send to stdout. But the latter does not work too - now nothing is displayed in the console window, but the redirection file is empty! It is created all right, but it has the zero size! Can someone explain what is going on?

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• Remote installing an msi on citrix servers using WMI

  - by capn

  OK, I'm a C# programmer that is trying to streamline the deployment of a custom windows form app I inherited and built an installer for with WiX (this app will need to be reinstalled regularly as I'm making changes to it). I'm not really used to admin type things (or vbs, or WMI, or terminal servers, or Citrix, and even WiX and MSI are not things I usually deal with) but so far I put together some vbs and have an end goal in mind. The msi does work, and I've installed it from the mapped O: drive on my dev machine and while RDP'd to a citrix machine. End Goal: Deploy code written on my dev machine and compiled into an MSI (that I can improve upon within the confines of WiX and whatever the Windows Installer Engine allows) to the cluster of Citrix machines my users have access to. What am I missing in my script to get the MSI to execute on the remote machines? Layout: Machine A is my dev machine, and has the vbs script and the msi file (XP SP3) Machines C1 - C6 are the Citrix Servers that need the application installed them via the msi (Server 2003 R2 SP2) There is also optionally a shared network resource that all the machines can access. Script: 'Set WMI Constants Const wbemImpersonationLevelImpersonate = 3 Const wbemAuthenticationLevelPktPrivacy = 6 'Set whether this is installing to the debug Citrix Servers Const isDebug = true 'Set MSI location 'Network location yields error 1619 (This installation package could not be opened.) msiLocation = "\\255.255.255.255\odrive\Citrix Deployment\Setup.msi" 'Directory on machine A yields error 3 (file not found) 'msiLocation = "C:\Temp\Deploy\Setup.msi" 'Mapped network drive (on both machines) yield error 3 (file not found) 'msiLocation = "O:\Citrix Deployment\Setup.msi" 'Set login information strDomain = "MyDomain" Wscript.StdOut.Write "user name:" strUser = Wscript.StdIn.ReadLine Set objPassword = CreateObject("ScriptPW.Password") Wscript.StdOut.Write "password:" strPassword = objPassword.GetPassword() 'Names of Citrix Servers Dim citrixServerArray If isDebug Then citrixServerArray = array("C4") Else 'citrixServerArray = array("C1","C2","C3","C5","C6") End If 'Loop through each Citrix Server For Each citrixServer in citrixServerArray 'Login to remote computer Set objLocator = CreateObject("WbemScripting.SWbemLocator") Set objWMIService = objLocator.ConnectServer(citrixServer, _ "root\cimv2", _ strUser, _ strPassword, _ "MS_409", _ "ntlmdomain:" + strDomain) 'Set Remote Impersonation level objWMIService.Security_.ImpersonationLevel = wbemImpersonationLevelImpersonate objWMIService.Security_.AuthenticationLevel = wbemAuthenticationLevelPktPrivacy 'Reference to a process on the machine Dim objProcess : Set objProcess = objWMIService.Get("Win32_Process") 'Change user to install for terminal services errReturn = objProcess.Create _ ("cmd.exe /c change user /install", Null, Null, intProcessID) WScript.Echo errReturn 'Install MSI here 'Reference to a product on the machine Set objSoftware = objWMIService.Get("Win32_Product") 'All users set in option parameter, I'm led to believe that the third parameter is actually ignored 'http://www.webmasterkb.com/Uwe/Forum.aspx/vbscript/2433/Installing-programs-with-VbScript errReturn = objSoftware.Install(msiLocation,"ALLUSERS=2 REBOOT=ReallySuppress",True) Wscript.Echo errReturn 'Change user back to execute errReturn = objProcess.Create _ ("cmd.exe /c change user /execute", Null, Null, intProcessID) WScript.Echo errReturn Next I also tried using this to install, it doesn't return an error code, but doesn't install the msi either, and it makes me wonder if the change user /install command is even really working. errReturn = objProcess.Create _ ("cmd.exe /c msiexec /i ""O:\Citrix Deployment\Setup.msi"" /quiet") Wscript.Echo errReturn

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• How to open the Quota Entries list for a given drive from a shortcut or command line?

  - by Indrek

  Is it possible to open the Quota Entries list for a given drive from a shortcut or the command line in Windows? And if so, how? I'm not talking about managing quota entries from the command line (fsutil quota), I'm looking for a way to get directly to the Quota Entries GUI rather than going through My Computer → right-click on a drive → Properties → Quota tab → Show Quota Settings → Quota Entries... I managed to find out (using Process Explorer) that the backend process is dllhost.exe, and the DLL in question should be dskquoui.dll, so it should be possible to run it directly with rundll32.exe, but I'm not sure of the exact syntax. Any ideas?

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• Recovering OST file without profile

  - by Philippe

  We have a Microsoft Exchange Server 2007 and offer this solution to many customers. Recently, a customer had his personal Exchange server crash (which is what made him our customer). He called some technician to see if he could repair his server before calling us, but this said tech wasn't able to do anything for them. Now that all his mailbox are on our server, he would like to transfer his old emails over to the new profile, but the tech deleted all profiles on the client machines while trying to repair his Exchange server. So my customer still has the OST files but they are not related to any profiles. Is there any way to re-attach them to a profile, or to convert them into PST files that he could then import into his new profile? The only thing I found were third party software that could to the conversion, but I am wondering if Microsoft has any tools that could re-attach the OST to a new profile. I have also tried the scanpst.exe and scanost.exe to no avail. Thank you

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