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  • Client can't reach my production webserver. It's their ISP's fault, but now what?

    - by MikeN
    I have a customer in Michigan who can't access my production SaaS webserver that is hosted on Slicehost. All other companies across the US/Canada/Europe have no problem reaching the site. This problem is occuring intermittantly, and Slicehost customer service says it's a problem with the client's ISP. I got the IP address of my client, and ping'ing that IP address from my PROD server fails, but ping'ing the IP address from my dev box or our seperate blog server (also hosted on slicehost) works. How do I debug a problem like this? I asked the client to reach out to their local ISP and ask about this problem. A traceroute shows that the packets are getting stopped on a Comcast Michigan node which is the client's ISP. Is there anything I can do additionally to fix this problem for my client?

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  • Can Office Project Server 2010 handle issue tracking?

    - by JL
    I have a scenario where I want to be able to allow customers to login to a customer facing portal on the web, and log issues / bugs. Internal team members should then be notified via email and the issue should be logged in Project Server. The ticket status should be Open, until either resolved or close, where the customer will be notified via email. Is this possible to do using Microsoft Project Server 2010? The question could also be can customers submit bugs to office 2010 projects via a custom web form of some kind, and can project handle the back-end gracefully.

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  • Find keyword values from PDF [closed]

    - by JukkaA
    I have a lot of PDF reports I'd need to index. They're mostly "text-based PDFs", not images. I know they all have account number in certain format, 123456AAAAA and some other keyword info like addresses, customer names etc. needed in indexing these files. Basically if the file is ab.pdf, I need to create ab.txt that contains: ACC=123456AAAA Customer=John Doe Date=20120808 What would be the best software/solution to generate indexing information for these? I know there's pdftotext, but piping it to different grep/awk commands is a hack... It would be nice to specify an area in PDF to search for the account number, and specify the format it is in.

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  • Redirecting to Login page in apache

    - by Shailesh Sutar
    I am working on OTRS where i want to set OTRS Login page on otrs.mydomain.com. I am having machine CentOS release 6.2 (Final). Currently I am accessing it,using otrs.mydomain.com/otrs/customer.pl for customer login AND otrs.mydomain.com/otrs/index.pl for admin login. I changed DocumentRoot to /opt/otrs but its not working as it should. OTRS is installed in /opt/otrs/ I am using Apache Server version: Apache/2.2.15 (Unix). Now i am stuck.

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  • Typical Service Response Time for software verndors [closed]

    - by Miky D
    I'm trying to find out what are the standard service/tech-support response times that are expected of a software vendor. We're being asked by a customer to enter into an agreement regarding technical support for a software application that we're selling. Basically, I'm interested in the typical turn-around time (i.e. time to respond, time to resolution) based on the severity of the issue. And also, I'm interested in the financial structure of such agreements: i.e. charge/incident, bundle with unlimited incidents/customer etc. Any information or suggestions of where to find such information (even examples of other software vendors websites) would be greatly appreciated!

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  • Url for search withing Exchange Server OWA

    - by Martin Vobr
    I can easily create url for searching the Internet for specific term: http://www.bing.com/search?q=example Is is possible to create a similar url for searching my Exchange server mailbox using Outlook Web App? Something like: http://my.exchange.server.tld/owa/search.aspx?q=example EDIT Some of comments asked for target, so here is the clarification: There is a web-based backoffice system which includes customer's email addresses. I want to provide an easy way to show emails related to this customer in a support mailbox. Adding a link to an OWA search result page seemed a way to accomplish quickly. I can lookup emails either via EWS or IMAP. I wanted to reuse OWA for displaying them instead of reinventing the wheel. If creating a search link is not possible what would be best alternative approach? I'm thinking about getting message list via EWS/IMAP, showing them and (at least now) redirecting to OWA in order to display the message content.

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  • Amazon S3: allow users to upload on a restricted basis (per bucket maybe)?

    - by Tom
    Hi there, I'm thinking about signing up to the Amazon S3 storage service. What I want to do is create a service where other people can register their own bucket with a certain amount of storage. These users will install my software, which then uploads their files. Of course, the users may only upload what they have paid for. For this to work I would like to create a separate bucket for each customer, each with its own properties. Question 1: is this possible with the API? How? This means that the installed software must have the rights needed to upload to my Amazon S3 account. Question 2: can I create individual authentication IDs for each bucket or customer, so that they can only upload with restrictions I have set? Thanks in advance.

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  • Is there a feature in Nagios that allows Memory between checks?

    - by Kyle Brandt
    There are various instances where there are values I want to monitor with Nagios, and I don't care as much about the value itself, but rather how it compares to the previous value. For instance, I wrote one to check the fail counters in OpenVZ. In this case, I didn't care about the value that much, but rather I cared if the value increased. Another example might be switch ports, I would be most interested to get alerted about the change of state of a port (Although perhaps a trap would be better for this one). For my OpenVZ script, I used a temp file, but I am wondering if there is a better way? Maybe Nagios has some variables that plugins (check scripts) can access that are persistent across checks?

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  • Can't access to a iSCSI volume

    - by jmiguel.rodriguez
    I have a iSCSI target on a customer place I'm using from an old Fedora (Core6) server. I configured it and formatted as ext3 (mistake, now I know) and I've been working with it for some time. Now I need to access this volume from other machine. As far as I've read, I can't do it safely from two machines at the same time (yep, that's the first thing I tried). So I've umount it from original server and tried to mount it on the new server (I did it at first with Ubuntu 10 LTS but when I was unable to do it I installed another Fedora with the same configuration) with no success. The problem: I can see all target on NAS but when I do a "fdisk -l" to see all devices and know which mount I see all targets as SFS filesystem. From the original server I see all SFS (after all, they belong to my customer and don't know what he have in) except the one I manage which I see as 'Linux'. What can I do? Thank you in advanced, regards, jmiguel

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  • Personally identifiable information (PII) on shared web hosting

    - by S. Cobbs
    Hey folks, I am providing web hosting services (shared and dedicated) and have had one of my shared hosting clients mention needing an SSL cert for their site where they are collecting insurance quotes in a form, including names and social security numbers. My privacy sense is tingling, and I'm pretty sure it's not legal (in the US) to do this on a shared system, but can't find anything to support my thoughts outside of PCI-DSS, but the customer isn't processing payments through the site so I'm not sure if that applies. I'm reading lots of policy documents where people advise to minimize and manage the PII footprint internally, but as the host I don't want to put all of my customer's clients at possible risk. I'm not looking here for legal advice necessarily, but perhaps someone in a similar position to mine can provide some rule of thumb or point me in the right direction.

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  • Make nginx avoid cache if response contains Vary Accept-Language

    - by gioele
    The cache module of nginx version 1.1.19 does not take the Vary header into account. This means that nginx will serve the same request even if the content of one of the fields specified in the Vary header has changed. In my case I only care about the Accept-Language header, all the others have been taken care of. How can I make nginx cache everything except responses that have a Vary header that contains Accept-Language? I suppose I should have something like location / { proxy_cache cache; proxy_cache_valid 10m; proxy_cache_valid 404 1m; if ($some_header ~ "Accept-Language") { # WHAT IS THE HEADER TO USE? set $contains_accept_language # HOW SHOULD THIS VARIABLE BE SET? } proxy_no_cache $contains_accept_language proxy_http_version 1.1; proxy_pass http://localhost:8001; } but I do not know what is the variable name for "the Vary header received from the backend".

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  • remove an open wifi of a service provider near my house

    - by wannik
    I'm using Win 7. There is an access point of a service provider wifi near my house. The wifi is not free and not WEB/WPA protected. Everyone can connect to it and it will show the company's login page. (if the username/password are put correctly, their customer can use the net.) I'm not the customer of the company and have my own access point in my house. But my computer always connect to the network of that company. I tried to remove the network but it keep coming back and connect to that access point instead of mine. What can I do to make my computer choose my access point first?

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  • I run about 100 small traffic websites, what host would you recommend (expansion is planned)?

    - by MALON
    I know there are plenty of suggestions like asmallorange, linode, etc, but how well do these apply to someone who is running 100 sites? Traffic can be anywhere from zero hits a month up to about 1,000. The host I'm using right now doesn't allow access to httpd.conf or other important apache features. If I had to guess, it seems like Linode or other services like it are right up my alley, however, I am not great with linux. I can get by alright in Ubuntu, but that's about it. Will this knowledge be enough to get by with Linode? What about domain name transfers? The way it works now for me is if someone has an existing site, I ask them to get the domain transfer code and then I send the domain name xfer code to my current host and they take care of the rest. Does Linode take care of domain name transfers? How do I do it?

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  • count specific values in a multidimensional array

    - by user1680701
    I have an odd set of arrays that I need to count how many times specific values show in the results. Currently I have this bit of code. $nested_arrays = shopp_orders( '2011-11-30 00:00:00', '2012-11-30 12:59:59', false, '', 2 ); print_r($nested_arrays); This code pulls multiple arrays (serialized data) from the database and outputs like this Array ( [30] => Purchase Object ( [purchased] => Array ( ) [columns] => Array ( ) [message] => Array ( ) [data] => Array ( ) [invoiced] => [authorized] => [captured] => [refunded] => [voided] => [balance] => 0 [downloads] => [shipable] => [shipped] => [stocked] => [_position:DatabaseObject:private] => 0 [_properties:DatabaseObject:private] => Array ( ) [_ignores:DatabaseObject:private] => Array ( [0] => _ ) [_map:protected] => Array ( ) [_table] => wp_shopp_demo_shopp_purchase [_key] => id [_datatypes] => Array ( [id] => int [customer] => int [shipping] => int [billing] => int [currency] => int [ip] => string [firstname] => string [lastname] => string [email] => string [phone] => string [company] => string [card] => string [cardtype] => string [cardexpires] => date [cardholder] => string [address] => string [xaddress] => string [city] => string [state] => string [country] => string [postcode] => string [shipname] => string [shipaddress] => string [shipxaddress] => string [shipcity] => string [shipstate] => string [shipcountry] => string [shippostcode] => string [geocode] => string [promos] => string [subtotal] => float [freight] => float [tax] => float [total] => float [discount] => float [fees] => float [taxing] => list [txnid] => string [txnstatus] => string [gateway] => string [paymethod] => string [shipmethod] => string [shipoption] => string [status] => int [data] => string [secured] => string [created] => date [modified] => date ) [_lists] => Array ( [taxing] => Array ( [0] => exclusive [1] => inclusive ) ) [id] => 30 [customer] => 12 [shipping] => 23 [billing] => 23 [currency] => 0 [ip] => 24.125.58.205 [firstname] => test [lastname] => test [email] => [email protected] [phone] => 1234567890 [company] => [card] => 1111 [cardtype] => Visa [cardexpires] => 1420070400 [cardholder] => test [address] => 123 Any Street [xaddress] => [city] => Danville [state] => VA [country] => US [postcode] => 24541 [shipname] => [shipaddress] => 123 Any Street [shipxaddress] => [shipcity] => Danville [shipstate] => VA [shipcountry] => US [shippostcode] => 24541 [geocode] => [promos] => Array ( ) [subtotal] => 49.37 [freight] => 9.98 [tax] => 9.874 [total] => 69.22 [discount] => 0 [fees] => 0 [taxing] => exclusive [txnid] => [txnstatus] => authed [gateway] => TestMode [paymethod] => credit-card-test-mode [shipmethod] => ItemRates-0 [shipoption] => Fast Shipping [status] => 0 [secured] => [created] => 1354096946 [modified] => 1354096946 ) [29] => Purchase Object ( [purchased] => Array ( ) [columns] => Array ( ) [message] => Array ( ) [data] => Array ( ) [invoiced] => [authorized] => [captured] => [refunded] => [voided] => [balance] => 0 [downloads] => [shipable] => [shipped] => [stocked] => [_position:DatabaseObject:private] => 0 [_properties:DatabaseObject:private] => Array ( ) [_ignores:DatabaseObject:private] => Array ( [0] => _ ) [_map:protected] => Array ( ) [_table] => wp_shopp_demo_shopp_purchase [_key] => id [_datatypes] => Array ( [id] => int [customer] => int [shipping] => int [billing] => int [currency] => int [ip] => string [firstname] => string [lastname] => string [email] => string [phone] => string [company] => string [card] => string [cardtype] => string [cardexpires] => date [cardholder] => string [address] => string [xaddress] => string [city] => string [state] => string [country] => string [postcode] => string [shipname] => string [shipaddress] => string [shipxaddress] => string [shipcity] => string [shipstate] => string [shipcountry] => string [shippostcode] => string [geocode] => string [promos] => string [subtotal] => float [freight] => float [tax] => float [total] => float [discount] => float [fees] => float [taxing] => list [txnid] => string [txnstatus] => string [gateway] => string [paymethod] => string [shipmethod] => string [shipoption] => string [status] => int [data] => string [secured] => string [created] => date [modified] => date ) [_lists] => Array ( [taxing] => Array ( [0] => exclusive [1] => inclusive ) ) [id] => 29 [customer] => 13 [shipping] => 26 [billing] => 25 [currency] => 0 [ip] => 70.176.223.40 [firstname] => Bryan [lastname] => Crawford [email] => [email protected] [phone] => 4802323049 [company] => ggg [card] => 1111 [cardtype] => Visa [cardexpires] => 1356998400 [cardholder] => ggg [address] => 1300 W Warner Rd [xaddress] => [city] => Gilbert [state] => AZ [country] => US [postcode] => 85224 [shipname] => [shipaddress] => 1300 W Warner Rd [shipxaddress] => [shipcity] => Gilbert [shipstate] => AZ [shipcountry] => US [shippostcode] => 85224 [geocode] => [promos] => Array ( ) [subtotal] => 29.95 [freight] => 9.98 [tax] => 0 [total] => 39.93 [discount] => 0 [fees] => 0 [taxing] => exclusive [txnid] => [txnstatus] => authed [gateway] => TestMode [paymethod] => credit-card-test-mode [shipmethod] => ItemRates-0 [shipoption] => Fast Shipping [status] => 0 [secured] => [created] => 1353538691 [modified] => 1353538691 ) ) This is order data from only two orders. I need to count how many times each state, each city, shipmethod, etc occur in the array. I tried the following but it only counted the 2 large arrays. function count_nested_array_keys(array &$a, array &$res=array()) { $i = 0; foreach ($a as $key=>$value) { if (is_array($value)) { $i += count_nested_array_keys($value, &$res); } else { if(!isset($res[$key])) $res[$key] = 0; $res[$key]++; $i++; } } return $i; } $total_item_count = count_nested_array_keys($nested_arrays, $count_per_key); echo "count per key: ", print_r($count_per_key), "\n"; If someone could show me how to count how many times each state value occurs, example, VA = 2 NC = 1 I can take it from there. Thank You.

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  • how to bind input fields to a modal input fields AngularJS

    - by user3919120
    I have a form with a Customer and its properties populating input fields. If the user needs to change the Customer they click on the CustomerName input. A modal opens with a Customer List for them to choose from. There selection populates the input fields in that modal. I need to have that new information put in the already populated input fields. plunkr <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="currentItem.CustomerName" class="form-control btn btn-default" ng-click="editJobCustomerModal()" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="currentItem.CustomerAddress" class="form-control" type="text"> </div> </div> Modal <div ng-controller="JobCtrl" data-backdrop="static" data-keyboard="false" class="modal fade" id="editJobCustomerModal" tabindex="-1" role="dialog" aria-labelledby="edit" aria-hidden="true"> <div class=" modal-dialog modal-editJobCustomer"> <div class="modal-content"> <div class="modal-header"> <h4 class="modal-title custom_align" id="Heading">Change Job Customer</h4> </div> <div class="modal-body"> <div class="container"> <form ng-submit="submitJob()" enctype="multipart/form-data"> <fieldset> <div class="col-md-8"> <!-- Prepended text--> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Name</span> <input style="width:400px" ng-model="selectedCustomer.CustomerName" class="form-control" type="text" /> </div> </div> <div class="form-group"> <div class="input-group"> <span class="input-group-addon">C. Address</span> <input style="width:390px" ng-model="selectedCustomer.CustomerAddress" class="form-control" type="text"> </div> </div> </fieldset><br /> <input style="float:right" class="btn btn-danger" ng-click="" type="button" value="Update"/> <input style="float:right; margin-right:20px" type="button" class="btn btn-primary" data-dismiss="modal" value="Cancel" /> </form> </div> </div> </div> </div> </div>

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  • Document should be editable but not be able to be saved

    - by user359406
    I have a word document in 2010. The document is a series of questions to be asked to the customer. All the technicians open the document while talking to the customer. Technicians should be able to write in the document but if they try to save it, it should prevent them from doing so. How is this possible. In word 2007, I kept a password for the document. so it gives an options to do ready only if you don't know the password.

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  • How to setup dns to redirect app.example.com to another ip?

    - by AZ.
    I have a site www.example.com running on a hosting company. Now I want to create a separate web app on my VPS and let it accessible via app.example.com How can I set the DNS to redirect app.example.com to my VPS' ip address? CNAME or A Record? Also, If I want to do a mail server on my VPS too, how to setup the DNS? EDIT: Existing site: www.example.com Location: some hosting company that I don't control. It's running PHP with nginx I guess (or aphache) New site (that I'm working on): app.example.com Location: my VPS, it has an IP address, the VPS is running nodejs. It can run along with nginx but currently it's not. I want the existing website continue working (as customer visit www.example.com) and I want customer to visit app.example.com for some new features. The two websites are NOT on the same server and not using the same IP address.

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  • Colliding network addresses

    - by joepd
    A customer is using the same address space as the company network. I need to connect with Cisco VPN Client to the network of the customer, without affecting local connectivity. To keep all working, I connect from a VM to avoid network addressing collisions. This works, but I'm looking for a way to get rid of the VM. Is it possible to connect with Cisco VPN Client 4.8 from Windows 7, without changing the 'normal' routing? How to tell specific applications (most importantly: Putty, VNC, mstsc, psql) to resolve their routes to the VPN instead of the default network interface? Have been hearing about SOCKS-proxies, is that something that could be made to work? I fear that this is a a bit of a crude question, but I'd be happy to specify more details/context.

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  • Insert blank row on two conditions

    - by lost_my_wallet_in_el_segundo
    I have a spreadsheet with a large number of rows. There are two rows grouped together (for each customer). In column A, the first row has an account number. The second row should be blank. The spreadsheet has lots of customers listed where there is no second row. I need to insert a blank line to create a second row for each customer that doesn't have one. Here is the VBA script I cobbled together, but it gets a syntax error. Sub Macro1() ' ' Macro1 Macro ' For myrow = 1 To Cells.Find("*", SearchOrder:=xlByRows, SearchDirection:=xlPrevious).Row If Cells(myrow, 1) <> "" and Cells(myrow+1, 1) <> "" Then Selection.Insert Shift:=xlDown, CopyOrigin:=xlFormatFromLeftOrAbove End Sub

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  • Best way for an external (remote) graphics designer to style ASP.NET MVC 4 app?

    - by Tom K
    My customer has his own graphics designer he wants to use to style his web application we're building in ASP.NET MVC 4. Our solution is in Bitbucket, but if he can't run it what choices do we have? I doubt he uses Visual Studio 2012. One idea is for us to publish to our solution to a file system, send it to him, have him create a local IIS website on his machine (assuming he isn't using a Mac). Mocking data or pointing to a test SQL in Azure isn't a problem. Then he can make changes to .css and .cshtml files. Will this even work? The point is that he needs to be able to test his changes. I know he can modify the views and just check-in. But he needs to deliver a working design. So it seems inefficient. The graphics designer will have access to our test site so he can see how it works, what data we have and fields. Another idea is for him to build a static mock site using just HTML/CSS. Later I'd integrate his styles into customer's solution, split his html into partial views which we use and add Razor syntax. Again, we'd like to leverage graphics designer for all of this. Is there a best practice documented around this subject? How do other teams deal with this situation?

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  • Batch Best Practices and Technical Best Practices Updated

    - by ACShorten
    The Batch Best Practices for Oracle Utilities Application Framework based products (Doc Id: 836362.1) and Technical Best Practices for Oracle Utilities Application Framework Based Products (Doc Id: 560367.1) have been updated with updated and new advice for the various versions of the Oracle Utilities Application Framework based products. These documents cover the following products: Oracle Utilities Customer Care And Billing (V2 and above) Oracle Utilities Meter Data Management (V2 and above) Oracle Utilities Mobile Workforce Management (V2 and above) Oracle Utilities Smart Grid Gateway (V2 and above) – All editions Oracle Enterprise Taxation Management (all versions) Oracle Enterprise Taxation and Policy Management (all versions) Whilst there is new advice, some of which has been posted on this blog, a lot of sections have been updated for advice based upon feedback from customers, partners, consultants, our development teams and our hard working Support personnel. All whitepapers are available from My Oracle Support.

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  • I'm Not Bi-Polar, I'm Bi-Winning

    - by David Dorf
    On March 1st, Charlie Sheen joined Twitter and was able to amass 1M followers in 25 hours and 17 minutes, setting an official world record.  So why does it take your brand so long to collect followers?  Easy: you're brand isn't a train wreck.Wouldn't it be great if your customers we chatting about your products as much as they're talking about Charlie #winning?  There are a couple things retailers can do.  First, you can offer check-ins to your customers, which can occasionally get a "ooh, what are you buying there?" in the social network. Another methods is to allow customer to "like" particular products on your Web site.  Companies like Wet Seal excel at that.We've been experimenting with automatic posting from the POS, assuming a customer has opted-in.  When you buy something in a store, the POS can automatically post "Dave just bought something at Wet Seal" to Facebook, Twitter, and Foursquare simultaneously.  We stopped short of mentioning the specific product so we don't pull a Beacon.  The idea is the same: get the conversation started.  Give customers a virtual water-cooler where they can discuss products and influence buying decisions.The guys over at ShopSocially have done something very similar.  On the Facebook page for Cafe Press, customers can claim purchases, effectively bragging on their walls.  Each posting goes through the Facebook newsfeed and gets friends interested.  They are seeing over 1,000 purchases being shared daily, and that's generating over 300,000 brand impressions.Sounds like a winning idea.

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  • Create an iTunes Account without a credit card

    - by Matthew Guay
    iTunes Store offers a large variety of free content, but to download it you have to have an account. Usually you have to enter your credit card information to sign up, but here’s an easy way to get an iTunes account for free downloads without entering any payment info. Although iTunes Store is known for paid downloads of movies, music, and more, it also has a treasure trove of free media.  Some of it, including Podcasts and iTunes U educational content do not require an account to download.  However, any other free content, including free iPhone/iPod Touch apps and free or promotional music, videos, and TV Shows all require an account to download.  If you try to download a free movie or music download, you will be required to enter payment information. Even though your card will not be charged, it will be kept on file so you can be charged if you download a for-pay item.  However, if you only plan to download free items, it may be preferable to not have your account linked to a credit card. The following steps will get you an account without entering your credit card info. Getting Started First, make sure you have iTunes installed.  If you don’t already have it, download and install it (link below) with the default settings. Now open iTunes, and click the iTunes Store link on the left. Click the App Store link on the top of this page. Select a free app to download.  A simple way to do this is to scroll down to the Top Free Apps box on the right side, hover your mouse over the first item, and click on the Free button that appears when you hover over it. A popup will open asking you to sign in with your Apple ID.  Click “Create New Account”. Click Continue to create your account. Check the box to accept the Store Terms and Conditions, and click Continue.   Enter your email address, password, security question, and date of birth, and uncheck the boxes to get email if you don’t want it…then click Continue. Now, you will be asked to provide a payment method.  Notice now that the last option says None!  Click that bullet option… Then enter your billing address.  Simply enter your normal billing address, even though you are not entering a payment method.  Click Continue and your account will be created! If you get the Address Verification screen just verify your county and click Done. An email will be sent to you to verify your account… Click on the link in your email to verify your account, iTunes will launch and you’re prompted to enter in the Apple ID and Password you just created. Your account is successfully created! Now you can easily download any free media from iTunes.  Keep an eye on the Free on iTunes box on the bottom of the iTunes Store page for interesting downloads, or if you have an iPhone or iPod Touch, watch the popular Free downloads on the Apps page. And of course there is always great content on iTunes U to grab free as well. Purchasing for-pay media If you want to purchase an item on the iTunes store later, simply click on the item to download as normal.  Click Buy to proceed with the purchase. iTunes will prompt you that you need to enter payment information to complete the purchase.  Enter your Apple ID email and password, and then add the payment information as prompted.   Remove Payment Information from an iTunes Account If you’ve already entered payment information into your iTunes account, and would like to remove it, click Store in the top iTunes menu, and select View My Account. Enter your Apple ID email and password, and click View Account.   This will open your account information.  Click the Edit Payment Information button.   Now, click the None button to remove your payment information.  Click Done to save the changes. Your account will now prompt you to enter payment information if you try to make a purchase.  You could repeat these steps after making a purchase if you do not want iTunes to keep your payment info on file. Conclusion This is a great way to make an iTunes account without entering your credit card, or to remove your credit card info from your account.  Parents may especially enjoy this tip, as they can have an iTunes account on their kids computer or iPod Touch without worrying about them spending money with it. Links Download iTunes Similar Articles Productive Geek Tips Quick Tip: Switch Between Signatures in Outlook 2007 the Easy WayRedeem Pre-paid Zune Card Points for Zune Marketplace MediaCreate An Electronic Business Card In Outlook 2007Understanding Windows Vista Aero Glass RequirementsSpeed up Your Windows Vista Computer with ReadyBoost TouchFreeze Alternative in AutoHotkey The Icy Undertow Desktop Windows Home Server – Backup to LAN The Clear & Clean Desktop Use This Bookmarklet to Easily Get Albums Use AutoHotkey to Assign a Hotkey to a Specific Window Latest Software Reviews Tinyhacker Random Tips Revo Uninstaller Pro Registry Mechanic 9 for Windows PC Tools Internet Security Suite 2010 PCmover Professional Draw Online using Harmony How to Browse Privately in Firefox Kill Processes Quickly with Process Assassin Need to Come Up with a Good Name? Try Wordoid StockFox puts a Lightweight Stock Ticker in your Statusbar Explore Google Public Data Visually

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  • Access Insurance Company Wins 2010 Technology Innovation Award at IASA

    - by [email protected]
    Helen Pitts, senior product marketing manager for Oracle Insurance, is blogging from the 2010 IASA Annual Conference and Business Show this week. For the second time in two weeks an Oracle Insurance customer has earned recognition at an insurance industry event for its innovative use of technology to transform their business. Access Insurance Company received the 2010 Technology Innovation Award during the 2010 IASA Annual Conference and Business Show this week in Grapevine, Texas. The company earned the recognition for its "Instant Access" application, which executes all the business rules and processes needed to provide a quote, bind, and issue a policy. CIO Andy Dunn and Tim Reynolds stopped by the Oracle Insurance Booth at IASA to visit with the team, show their award, and share how the platform has provided a strategic advantage to the company and helped it increase revenue by penetrating new markets, increasing market share and improving customer retention. Since implementing Instant Access in 2009 - a platform that leverages both Oracle Insurance Insbridge Rating and Underwriting and Oracle Documaker - the carrier has: Increased policies in force by 22%, from 140,185 to more than 270,000 Grown market share by 4.6% Increased 2009 revenue by 26.5% Increased ratio of policyholders per CSR by 30% Increased its appointed independent producers by 43 percent Now that's true innovation! You can learn more about the company's formula for success by reading Access Insurance Holdings CEO and president Michael McMenamin's interview with Insurance & Technology, Data Mastery Drives Access Insurance's 'Instant Access' Business Technology Platform. Congratulations to Michael, Andy, Tim and the entire team at Access Insurance on this well deserved honor - and for your role as a technology leader for the industry. Helen Pitts is senior product marketing manager for Oracle Insurance.

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  • Using Razor together with ASP.NET Web API

    - by Fredrik N
    On the blog post “If Then, If Then, If Then, MVC” I found the following code example: [HttpGet]public ActionResult List() { var list = new[] { "John", "Pete", "Ben" }; if (Request.AcceptTypes.Contains("application/json")) { return Json(list, JsonRequestBehavior.AllowGet); } if (Request.IsAjaxRequest()) [ return PartialView("_List", list); } return View(list); } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; } The code is a ASP.NET MVC Controller where it reuse the same “business” code but returns JSON if the request require JSON, a partial view when the request is an AJAX request or a normal ASP.NET MVC View. The above code may have several reasons to be changed, and also do several things, the code is not closed for modifications. To extend the code with a new way of presenting the model, the code need to be modified. So I started to think about how the above code could be rewritten so it will follow the Single Responsibility and open-close principle. I came up with the following result and with the use of ASP.NET Web API: public String[] Get() { return new[] { "John", "Pete", "Ben" }; } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   It just returns the model, nothing more. The code will do one thing and it will do it well. But it will not solve the problem when it comes to return Views. If we use the ASP.NET Web Api we can get the result as JSON or XML, but not as a partial view or as a ASP.NET MVC view. Wouldn’t it be nice if we could do the following against the Get() method?   Accept: application/json JSON will be returned – Already part of the Web API   Accept: text/html Returns the model as HTML by using a View   The best thing, it’s possible!   By using the RazorEngine I created a custom MediaTypeFormatter (RazorFormatter, code at the end of this blog post) and associate it with the media type “text/html”. I decided to use convention before configuration to decide which Razor view should be used to render the model. To register the formatter I added the following code to Global.asax: GlobalConfiguration.Configuration.Formatters.Add(new RazorFormatter()); Here is an example of a ApiController that just simply returns a model: using System.Web.Http; namespace WebApiRazor.Controllers { public class CustomersController : ApiController { // GET api/values public Customer Get() { return new Customer { Name = "John Doe", Country = "Sweden" }; } } public class Customer { public string Name { get; set; } public string Country { get; set; } } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   Because I decided to use convention before configuration I only need to add a view with the same name as the model, Customer.cshtml, here is the example of the View:   <!DOCTYPE html> <html> <head> <script src="http://ajax.aspnetcdn.com/ajax/jquery/jquery-1.5.1.min.js" type="text/javascript"></script> </head> <body> <div id="body"> <section> <div> <hgroup> <h1>Welcome '@Model.Name' to ASP.NET Web API Razor Formatter!</h1> </hgroup> </div> <p> Using the same URL "api/values" but using AJAX: <button>Press to show content!</button> </p> <p> </p> </section> </div> </body> <script type="text/javascript"> $("button").click(function () { $.ajax({ url: '/api/values', type: "GET", contentType: "application/json; charset=utf-8", success: function(data, status, xhr) { alert(data.Name); }, error: function(xhr, status, error) { alert(error); }}); }); </script> </html> .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   Now when I open up a browser and enter the following URL: http://localhost/api/customers the above View will be displayed and it will render the model the ApiController returns. If I use Ajax against the same ApiController with the content type set to “json”, the ApiController will now return the model as JSON. Here is a part of a really early prototype of the Razor formatter (The code is far from perfect, just use it for testing). I will rewrite the code and also make it possible to specify an attribute to the returned model, so it can decide which view to be used when the media type is “text/html”, but by default the formatter will use convention: using System; using System.Net.Http.Formatting; namespace WebApiRazor.Models { using System.IO; using System.Net; using System.Net.Http.Headers; using System.Reflection; using System.Threading.Tasks; using RazorEngine; public class RazorFormatter : MediaTypeFormatter { public RazorFormatter() { SupportedMediaTypes.Add(new MediaTypeHeaderValue("text/html")); SupportedMediaTypes.Add(new MediaTypeHeaderValue("application/xhtml+xml")); } //... public override Task WriteToStreamAsync( Type type, object value, Stream stream, HttpContentHeaders contentHeaders, TransportContext transportContext) { var task = Task.Factory.StartNew(() => { var viewPath = // Get path to the view by the name of the type var template = File.ReadAllText(viewPath); Razor.Compile(template, type, type.Name); var razor = Razor.Run(type.Name, value); var buf = System.Text.Encoding.Default.GetBytes(razor); stream.Write(buf, 0, buf.Length); stream.Flush(); }); return task; } } } .csharpcode, .csharpcode pre { font-size: small; color: black; font-family: consolas, "Courier New", courier, monospace; background-color: #ffffff; /*white-space: pre;*/ } .csharpcode pre { margin: 0em; } .csharpcode .rem { color: #008000; } .csharpcode .kwrd { color: #0000ff; } .csharpcode .str { color: #006080; } .csharpcode .op { color: #0000c0; } .csharpcode .preproc { color: #cc6633; } .csharpcode .asp { background-color: #ffff00; } .csharpcode .html { color: #800000; } .csharpcode .attr { color: #ff0000; } .csharpcode .alt { background-color: #f4f4f4; width: 100%; margin: 0em; } .csharpcode .lnum { color: #606060; }   Summary By using formatters and the ASP.NET Web API we can easily just extend our code without doing any changes to our ApiControllers when we want to return a new format. This blog post just showed how we can extend the Web API to use Razor to format a returned model into HTML.   If you want to know when I will post more blog posts, please feel free to follow me on twitter:   @fredrikn

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