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  • General purpose ticketing/tech support system [closed]

    - by crazybyte
    Possible Duplicate: What’s your favorite ticketing system? I was wondering if somebody could recommend me a very user friendly or simple general purpose ticketing/tech support system. I need something that is web based, preferably open-sourced/free software implemented using PHP, Ruby, Ruby on Rails or Java (as back end) with MySQL or PostgreSQL as database engine. I need something that is not development management oriented or project management oriented like Eventum or similar (random example), something to which the user can connect open a tech support request and be able to follow it until is solved or dropped.I need it to be open-sourced to be able to modify it if there is a need or extend it. I tried a number of such systems available and I found that osTicket or eTicket is something that it's close to what I need, but the code is somewhat flaky and some of the features are working badly or behaving strangely. Any thoughts/advice where to find something similar? Thanks!

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  • System randomly Crashing

    - by Hailwood
    Hi guys, Computer is running windows XP. seems to be crashing randomly, no pattern in its timing or activity to cause it. What could be causing this/how do I diagnose this? Event log shows Event Type: Error Event Source: System Error Event Category: (102) Event ID: 1003 Date: 22/02/2011 Time: 7:10:05 p.m. User: N/A Computer: YOUR-8ABC512DA0 Description: Error code 1000008e, parameter1 c0000005, parameter2 bf801b50, parameter3 ee118c44, parameter4 00000000. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 53 79 73 74 65 6d 20 45 System E 0008: 72 72 6f 72 20 20 45 72 rror Er 0010: 72 6f 72 20 63 6f 64 65 ror code 0018: 20 31 30 30 30 30 30 38 1000008 0020: 65 20 20 50 61 72 61 6d e Param 0028: 65 74 65 72 73 20 63 30 eters c0 0030: 30 30 30 30 30 35 2c 20 000005, 0038: 62 66 38 30 31 62 35 30 bf801b50 0040: 2c 20 65 65 31 31 38 63 , ee118c 0048: 34 34 2c 20 30 30 30 30 44, 0000 0050: 30 30 30 30 0000

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  • I started getting a weird message "Encrypting file system - Back up your file encryption key"

    - by user22559
    Hello I started getting a strange message when I start my computer. An icon appears in the system tray, and a popup tells me "Encrypting file system - Back up your file encryption key". I know what EFS is, but I don't use it. To my knowledge, I don't have any encrypted files on my partition. I have searched using Total Commander on all the partitions for files that have the "encrypted" attribute, but I found nothing. So I don't have any encrypted files. Does anyone know what I did to get this message?

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  • Recovering with DDRescue Cannot Complete (write error: Read-only file system)

    - by c00lryguy
    I'm trying to recover a corrupt VDI using vdfuse to mount the VDI and using dd_rescue to rescue the borked partition. dd_rescue seems to be working fine but once it reached about half of the partition, it just STOPs and gives the following error: ddrescue: write error: Read-only file system Wait.. what? It suddenly turns the FS it is writing the recovered partition to into a read-only file system. Well... why? Will I never be able to finish this? What's going on?

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  • CPU's on Hyper-V host system is just idling, even though VM's are at full throttle

    - by Bjørn
    Hello, I have a server that is running Windows 2008 64 bit Hyper-V, with 8 gigs of RAM and Intel Xeon X3440 @ 2.53 Ghz, which gives me 8 logical cores in the performance monitor on the host system. I have set up three Virtual Machines, all running Windows 2008 32 bit. Build server, running Team City Staging server SQL Server, running SQL Server 2005 These three machines are running very sluggishly, they are at 100% cpu even though the host system is barely using any cpu at all, typically below 10% total. Could anyone please give some tips as to the best setup for CPU allocating? Should I have set each server to have two cores, or should I increase this number above the total number of cores on the host? What is a good number to set on the Virtual Machine Reserve and Virtual Machine Limit? Is 8 gigs of physical RAM insufficient for 3 VM's? Thanks for reading. :)

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  • Install system-wide PEAR on Debian Lenny

    - by artvolk
    Good day! I've installed PEAR on Debian Lenny using apt-get install php-pear, it was installed in /usr/share/php When I try to install anything using pear install <package> the PEAR folder is created under current user home directory and separate copy of pear is installed there. I ended up by installing local copy of PEAR for one of the users like this: http://kuziel.info/log/archives/2006/04/01/Installation-of-local-PEAR-repository Is any way to tell pear to install packages to system-wide repository in /usr/share/php? What is the recommended way of using system-wide PEAR copy? Thanks in advance!

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  • Disabling partition just for one OS on multi-boot system

    - by Emiswelt
    Hi Regarding to the solution there: http://serverfault.com/questions/36385/how-can-i-mount-a-hard-drive-as-read-only-on-windows-xp I have a system with three partitions. One runs windows 7, one runs windows XP and is for some experimental programming and testing. I don't want to mess up anything, so I am going to disable the windows 7 partition like described on the linked page above from windows XP to protect the operating system. When I do this, is the windows 7 partition only disabled for the running XP os, or is the windows 7 partition rendered unbootable? with best regards

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  • linux ssh -X graphical applications will not start when system load is high

    - by Chrisv
    So I am using ssh -X to access a server. I am at a Xubuntu desktop accessing a Ubuntu server that is in the next room. Usually everything works fine, but when the system load gets high, any graphical applications I have freeze and fail to be restarted. This happens even if the process that is causing the high load has been niced to a low priority with "nice -n 19". And even though the system load is high, the command line works fine with no delay, and other applications I have running on the server (e.g. virtual machines) run fine. But any graphical application running through X dies. When the graphical applications fail they usually give out an error message that suggests a time-out. It seems that something connected to X has a low priority and times out. But what is it, and how does one fix it?

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  • 64bit or 32bit Linux system?

    - by Milan Babuškov
    I have a server that has 4GB of RAM. On it, I have installation of 32bit Slackware Linux 12.1. Of course, it is not using all of 4GB of RAM. I'd soon like to increase the RAM to 8GB, and am looking for a way for the system to use it. The system is used as a database server and is under high load during the day. AFAICT, I have two options: stay with 32bit and rebuild the kernel and lose some performance. Or go with 64bit and reinstall everything. Looking at 64bit versions of Slackware, I could run -current or Slamd64. Now, on to the questions: Should I stay with 32bit or go with 64bit? If I go 64bit, should I use -current or Slamd64? P.S. I hope to get answers from someone actually using any of these configurations in production, not just copy/paste something I could find myself via Google.

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  • Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host

    - by Paul J. Warner
    I am having an issue with a program where after 6 mins +- 5 secs we get the above exception. Some more info about the exception stacktrace is below. This all happens pretty religiously, 6 mins goes by and bam the following 3 exeptions. We have the application installed in 2 other environments and it is working fine there. I am hoping to find some server settings either IIS 6 or Server 2003 settings that may be causing this issue to occur. I have reviewed some of the similar questions and don't see very many answers. I am hoping that maybe the information I have provided may help a little bit. 208741,Exception,,,,2011-06-21 00:30:14.193,SERVERNAME,2624,1,CLIENTNAME,The underlying connection was closed: An unexpected error occurred on a receive. , at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request) at System.Web.Services.Protocols.HttpWebClientProtocol.GetWebResponse(WebRequest request) at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count) at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead),2004437127,114,1 208742,Exception,,,,2011-06-21 00:30:14.227,SERVERNAME,2624,1,CLIENTNAME,Unable to read data from the transport connection: An existing connection was forcibly closed by the remote host. , at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.FixedSizeReader.ReadPacket(Byte[] buffer, Int32 offset, Int32 count) at System.Net.Security._SslStream.StartFrameHeader(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.StartReading(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.Security._SslStream.ProcessRead(Byte[] buffer, Int32 offset, Int32 count, AsyncProtocolRequest asyncRequest) at System.Net.TlsStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.PooledStream.Read(Byte[] buffer, Int32 offset, Int32 size) at System.Net.Connection.SyncRead(HttpWebRequest request, Boolean userRetrievedStream, Boolean probeRead),2004437127,114,1 208743,Exception,,,,2011-06-21 00:30:14.287,SERVERNAME,2624,1,CLIENTNAME,An existing connection was forcibly closed by the remote host , at System.Net.Sockets.NetworkStream.Read(Byte[] buffer, Int32 offset, Int32 size),-691097507,62,1

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  • How do I recover from a Linux CentOS 4.6 Operating System Crash

    - by Greg Omebije
    Our x86 Linux server running CentOS4.6 has crashed. The machine boots only to the Grub prompt. We have tried using the "rescue mode" to recover the System, but it hasn't worked. How can we fix this problem, so that the machine boots normally? How can we fix this problem to the point were we can recover our files from the server Our Linux Server Configuration: Dell PowerEdge 1950 Intel Xeon 2 HDD (146GB each) 4GB RAM Hardware and Software raid setup CentOS 4.6 We used Sysrecord to boot the computer: the following are the output of fdisk -l Disk /dev/sda: 293.3 GB, 292326211584 255 heads, 63 sectors/track, 35539 Cylinders Units = cylinders of 16065 * 512 = 8225280 bytes Disk identifier: 0x00000080 Device Boot Start End Blocks Id System /dev/sda1 * 1 13 104391 83 Linux /dev/sda2 14 17769 142625070 8e Linux LVM

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  • Log application changes made to the system

    - by Maxim Veksler
    Hello, Windows 7, 64bit. I have an application which I don't trust but still need to run. I would like to run the installer of this application and later on the installed executable under some kind of "strace" for windows which will record what this application did to the system. Mainly: What files have been created / edited? What registery changed have been made? To what network hosts did the application tried to communicate? Ideally I would also be able to generate a "UNDO" action to undo all the changes. Please don't suggest full Virtualization solutions such as Virtualbox, VMWare and co. because the application should run in the host system (A "sandbox" approach will OTHO be accepted, IMHO). Do you any such utility I can use? Thank you, Maxim.

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  • Linux's best filesystem to work with 10000's of files without overloading the system I/O

    - by mhambra
    Hi all. It is known that certain AMD64 Linuxes are subject of being unresponsive under heavy disk I/O (see Gentoo forums: AMD64 system slow/unresponsive during disk access (Part 2)), unfortunately have such one. I want to put /var/tmp/portage and /usr/portage trees to a separate partition, but what FS to choose for it? Requirements: * for journaling, performance is preffered over safe data read/write operations * optimized to read/write 10000 of small files Candidates: * ext2 without any journaling * BtrFS In Phoronix tests, BtrFS had demonstrated a good random access performance (fat better than XFS thereby it may be less CPU-aggressive). However, unpacking operation seems to be faster with XFS there, but it was tested that unpacking kernel tree to XFS makes my system to react slower for 51% disregard of any renice'd processes and/or schedulers. Why no ReiserFS? Google'd this (q: reiserfs ext2 cpu): 1 Apr 2006 ... Surprisingly, the ReiserFS and the XFS used significantly more CPU to remove file tree (86% and 65%) when other FS used about 15% (Ext3 and ... Is it same now?

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  • Proxification rulte for System process

    - by kseen
    I'm trying to configure Microsoft Visual Studio 2010 remote debugging and ran into issue: while connecting to remote computer running MSVSMON, client computer sends SYN request for connection. It makes it under the System process (as I see it in TCPView). As every network apps should be configured to use proxy in our network, I'm trying to add devenv.exe to proxification rules to make its traffic goes thru LAN's proxy server. It doesn't help. So my question is how can I make that low-level-system traffic will go through local area network proxy server?

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  • File system loop detected in /var/named/chroot/var/named/

    - by Iko
    The problem start with a message No space left on device. After investigating a little (with google's help) I found : find: File system loop detected; /var/named/chroot/var/named' is part of the same file system loop as/var/named'. What I don't know is what to do next. I found this on centos.org : and see if the inode numbers are the same (they shouldn't be). If they are then you need to remove the /var/named/chroot/var/named/ hard link and recreate it as a directory the inode number are the same but I don't know exactly which folder to delete and what to do next thank you for any help Linux xxxxx.onlinehome-server.info 2.6.32-220.13.1.el6.x86_64 #1 SMP Tue Apr 17 23:56:34 BST 2012 x86_64 x86_64 x86_64 GNU/Linux

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  • Cannot find my hard disk while installing linux-“No root file system defined” error

    - by Syam Kumar S
    I am trying install Linux on my computer (tried Ubuntu 10.4 and Linux Mint 9). I started the installation wizard and on the hard disk selection page the hard disk is not displayed. I have a 500GB disk with 5 partitions and windows 7 ultimate in one partition. If I click the forward button, it shows an error- "No root file system defined". I have tried to install by booting from CD and pendrive but both shows the same error. When I load Linux as live CD it doesn't show the hard disk. My hard disk works fine in windows 7. System config: intel i3 2100, 500GB hdd, 2GB ram

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  • System-install-packages missing in RedHat Enterprise Linux 5

    - by Kumar P
    i am using RedHat Enterprise Linux 5.1. When i use add-remove software in application menu, i think, that i wrongly uninstalled something. so after reboot that menu item missing. Also i can't use system-install-packages in terminal. When i double click rpm package it open as archive. And i specifically open it as software installer by open with other application, it saying error /usr/bin/system-install-packages missing. Help me to solve this problem ...

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  • CentOS 6 - Make system aware of custom lib paths and missing base links

    - by Mike Purcell
    I am trying to compile libmemcached (1.0.7) on CentOS6, and keep getting the following warning: ... checking for event.h... no configure: WARNING: Unable to find libevent ... I manually compiled libevent (2.0.19) and built it using the following configure line: OPTIONS="--prefix=/usr/local/_custom/app/libevent" Everything compiled and installed fine, but I couldn't figure out how to make the system aware that the lib files are in the custom /usr/local/_custom/app/libevent/libdir. I stumbled upon an article and read that I can make the system aware of custom lib paths by adding a custom file to /etc/ld.so.conf.d/ directory: # /etc/ld.so.conf.d/customApp.conf /usr/local/_custom/app/libevent/lib Then I issued the ldconfig command and was able to confirm that libevent was included by issuing this command: ldconfig -p | ack -i libevent Seeing that libevent was now included in the ldconfig output, I figured I would be able to compile libmemcached and satisfy the aforementioned warning. Unfortunately it did not. So I took another look at the ldconfig output and noticed this: libevent_pthreads-2.0.so.5 (libc6,x86-64) => /usr/local/_custom/app/libevent/lib/libevent_pthreads-2.0.so.5 libevent_openssl-2.0.so.5 (libc6,x86-64) => /usr/local/_custom/app/libevent/lib/libevent_openssl-2.0.so.5 libevent_extra-2.0.so.5 (libc6,x86-64) => /usr/local/_custom/app/libevent/lib/libevent_extra-2.0.so.5 libevent_core-2.0.so.5 (libc6,x86-64) => /usr/local/_custom/app/libevent/lib/libevent_core-2.0.so.5 libevent-2.0.so.5 (libc6,x86-64) => /usr/local/_custom/app/libevent/lib/libevent-2.0.so.5 There are no references to the base links, for example, I would expect to see links to these (ls -la /usr/local/_custom/app/libevent/lib): libevent.so -> libevent-2.0.so.5.1.7 libevent_openssl.so -> libevent_openssl-2.0.so.5.1.7 libevent_core.so -> libevent_core-2.0.so.5.1.7 So either I am doing something wrong, or the system still does not know where to look to find libevent.so. -- Update #1 -- I wasn't able to get libmemcached to compile without the warning notice, even after trying to compile using the following configure command: ./configure --prefix=/usr/local/_custom/app/libmemcached CFLAGS="-I/usr/local/_custom/app/libevent/include" LDFLAGS="-L/usr/local/_custom/app/libevent/lib" I thought for sure this would work because I am directly passing the include and lib directories to the configure command. But it did not.

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  • Ubuntu issues when moving hard disk to new system

    - by Tim
    I'm working on a legacy project with a small single board computer running Ubuntu 10.04 on a compact flash card. I need to be able to save away a working image (via dd) and copy said image to other compact flash cards for use in other single board computers (with identical hardware) I'm able to copy the image to other flash cards and bootup on other systems no problem. But I'm seeing strange behavior. For instance, I can't use sudo on the new system (“sudo: must be setuid root”). I've gone down the path of trying to fix this, but have run into a slew of other issues. General question is: what do I need to be aware of when moving a hard disk containing Ubuntu (in my case a compact flash card) to another computer? I was hoping it would be seamless to Ubuntu since it's moving to a system with identical hardware. Is there something that needs to be done to make it "portable"?

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  • RTF File Opens as Read Only from Document Management System (Does not happen for all users)

    - by Dave
    We have a third party system in place that as one part of its duties hosts RTF files that a user can open, make changes to, and save back into the document management system. Recently we have begun upgrading users to Office 2007 from 2003. We are now hearing that when some users open these documents, they open as Read Only (even though there is no document protection in place and the files are set for Unrestricted Access). Other users though, who also have Word 2007, report no problems. There were no problems for anyone when Word 2003 was being used. I'm sure it's a setting in Word but I'm having a lot of difficulty in identifying where the issue could be. Looking for any assistance on why these RTF files are opening as Read Only for some and not for others when using Word 2007. Thanks! Dave

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