Hi everyone,
So, I've been trying to troubleshoot this bug where some big percentage of windows users who are on my ajax (jquery) web app are not able to play. I haven't been able to reproduce it on my end with a windows 7 IE8 running in a parallels vm. The main problem seems to be in the javascript somewhere because what users are complaining about is an ajax button isn't working. They click it and nothing happens, so either the event isn't firing, or my ajax call is failing, and possibly the return from the ajax could be failing.
After trying some ideas, a friend suggested I check out damnit! https://damnit.jupiterit.com/ which will catch exceptions in javascript and email them to you. This is a pretty awesome tool! So, now i have a little more data, but, am stuck. Basically it seems like the majority of the exceptions seem to be complaining about a syntax error. I will paste the samples below.
message:
Syntax error
number:
-2146827286
description:
Syntax error
Browser:
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; InfoPath.2; .NET CLR 1.0.3705; OfficeLiveConnector.1.3; OfficeLivePatch.0.0)
What's interesting is that the syntax error is consistently occurring in browsers reporting MSIE 8.0 but with windows vista, xp, and below, so older OS with the latest IE.
Does anyone know of this error? Could this possibly be some weird slow computer/slow internet connection thing where may be my javascript files aren't fully loaded before I call the functions. I am using the jquery $(document).ready() to wait before I setup anything.