Why Does Ejabberd Start Fail?
- by Andrew
I am trying to install ejabberd 2.1.10-2 on my Ubuntu 12.04.1 server. This is a fresh install, and ejabberd is never successfully installed.
The Install
Every time, apt-get hangs on this:
Setting up ejabberd (2.1.10-2ubuntu1) ...
Generating SSL certificate /etc/ejabberd/ejabberd.pem...
Creating config file /etc/ejabberd/ejabberd.cfg with new version
Starting jabber server: ejabberd............................................................ failed.
The dots just go forever until it times out or I 'killall' beam, beam.smp, epmd, and ejabberd processes. I've turned off all firewall restrictions.
Here's the output of epmd -names while the install is hung:
epmd: up and running on port 4369 with data:
name ejabberdctl at port 42108
name ejabberd at port 39621
And after it fails:
epmd: up and running on port 4369 with data:
name ejabberd at port 39621
At the same time (during and after), the output of both netstat -atnp | grep 5222 and netstat -atnp | grep 5280 is empty.
The Crash File
A crash dump file is create at /var/log/ejabber/erl_crash.dump. The slogan (i.e. reason for the crash) is:
Slogan: Kernel pid terminated (application_controller) ({application_start_failure,kernel,{shutdown,{kernel,start,[normal,[]]}}})
It's alive?
Whenever I try to relaunch ejabberd with service ejabberd start, the same thing happens - even if I've killed all processes before doing so.
However, when I killall the processes listed above again, and run su - ejabberd -c /usr/sbin/ejabberd, this is the output I get:
Erlang R14B04 (erts-5.8.5) [source] [64-bit] [rq:1] [async-threads:0] [kernel-poll:false]
Eshell V5.8.5 (abort with ^G)
(ejabberd@ns1)1>
=INFO REPORT==== 15-Oct-2012::12:26:13 ===
I(<0.478.0>:ejabberd_listener:166) : Reusing listening port for 5222
=INFO REPORT==== 15-Oct-2012::12:26:13 ===
I(<0.479.0>:ejabberd_listener:166) : Reusing listening port for 5269
=INFO REPORT==== 15-Oct-2012::12:26:13 ===
I(<0.480.0>:ejabberd_listener:166) : Reusing listening port for 5280
=INFO REPORT==== 15-Oct-2012::12:26:13 ===
I(<0.40.0>:ejabberd_app:72) : ejabberd 2.1.10 is started in the node ejabberd@ns1
Then, the server appears to be running. I get a login prompt when I access http://mydomain.com:5280/admin/. Of course I can't login unless I create an account.
At this time, the output of netstat -atnp | grep 5222 and netstat -atnp | grep 5280 is as follows:
tcp 0 0 0.0.0.0:5222 0.0.0.0:* LISTEN 19347/beam
tcp 0 0 0.0.0.0:5280 0.0.0.0:* LISTEN 19347/beam
ejabberdctl
Even when it appears ejabberd is running, trying to do anything with ejabberdctl fails. For example: trying to register a user:
root@ns1:~# ejabberdctl register myusername mydomain.com mypassword
Failed RPC connection to the node ejabberd@ns1: nodedown
I have no idea what I'm doing wrong. This happens on two different servers I have with identical software installed (really not much of anything). Please help. Thanks.
