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  • ?????????????Fusion Middleware??????????? ?3?

    - by rika.tokumichi
    ??????????OTN????????? ??OTN???????Fusion Middleware???????????????????????????????????????????????? ?OTN????????????????????????????? 2010?2????????????????? ????????????????????????????? ????????????? ???! ????? ??????????????????????????? ?????????????????Middleware???????????????????(;´?`A`` ????????????????????????? ?Weblogic Server???? ???????? ??????????????????????? Java?????????????????????WebLogic Server, JRockit??????????????????????????????????????????????????????????? ???????????????????????????????????!! ??????????8?Weblogic Server???@????????????????????????????????????????????????????? >??8?Weblogic Server???@??? ??????????????????????????! >WebLogic Server??? 2009?????2010???? ???? ??????????????????????????????????? ????????????????????????^^ >[2009?12??]- 2009???? - WebLogic Server???????????! ???????????????????????????????????????????! ???~????????????????????? ???1????????????????????????????????????! >WebLogic -OTN???? ???????????- ???????(??): ?????????????WebLogic Server????????????? ????????????????????~Oracle WebLogic Server 11g~ Oracle WebLogic Server???????Web??????? -??? ???!!????????·???????!?~Oracle Weblogic Server ???~ >Middleware -OTN???? ???????????- ???????(??): Web?????????/????????????? - ??????????????????? - Oracle SOA Suite 11g ???? Oracle Coherence ???? Oracle Tuxedo ???? ??????????????Middleware??????????Twitter????????????????????????? oraclemiddle_jp ??????????! ???? ??????????????? ????????? ??????????OTN-Japan???????Oracle University????????????? WebLogic????? ------------------------------------------ Oracle WebLogic Server 10g System Administrator Certified Expert ?????????????????Web??????????????????WebLogic Server??????????????????????????????????????? Oracle WebLogic Server 10g Developer Certified Expert Servlet/JSP?EJB???J2EE????????Web???????????(IDE)????????????????????????MVC??????????????????????????????????Web?????????????????????????????????? >???????? ------------------------------------------ Oracle Application Server????? ------------------------------------------ ORACLE MASTER Application Server???????????????????????????????Oracle Application Servers??????????????????? ORACLE MASTER Silver Oracle Application Server 10g(OCA) ORACLE MASTER Gold Oracle Application Server 10g(OCP) >???????? ------------------------------------------ ?????? >ORACLE MASTER Oracle Middleware???? ?????????????????????????????????? ??????????????????????? ?????????????????????????????????????????????????????????????????3????????·???·????????????????????! ????????????????????????^^ >[2010?3??]????·???·??????????&????2010????! ???????????????????????????????????????????????? ??????????!????????????????????????????????????? ???OTN-Japan??????????????????????Twitter????????????????????????????! OTN Japan Twitter????????? ?????????????????????Fusion Middleware??????????? ?3??????????? ??????????????????????! Fusion Middleware???????????! ?INFORMATION INDEPTH NEWSLETTERS Fusion Middleware Edition???????! ??1?OTN???????Fusion Middleware???????????????? ???????????????????????????????????????????????? ???????????????????????!! ?????????? Oracle/OTN????????????????????????????????????????????????? ????????????????????????????????????? INFORMATION INDEPTH NEWSLETTERS Fusion Middleware Edition??????????????????????? >???????????????????????? ??????????????????????Oracle's Dev2DBA Newsletter?????????????^^ >?Oracle's Dev2DBA Newsletter?????????????????????????????????

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  • ???????!11g R2 RAC ????

    - by M.Morozumi
    ??(2012?4?12?)OPN ?????????(OPN Certified Specialist)??????Oracle Database 11g???????????????? ???:Oracle Certified Expert, Oracle Real Application Clusters 11g and Grid Infrastructure Administrator ???:Oracle Real Application Clusters 11g Release 2 and Grid Infrastructure Administration (1Z0-058) ?????????Oracle Certified Expert, Oracle Real Application Clusters 11g and Grid Infrastructure Administrator ???????????????????? ?Oracle Certified Expert, Oracle Real Application Clusters 11g and Grid Infrastructure Administrator?????????????5? ????Oracle University? Web???????????????????????? ????????????????????! ?????????????????

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  • Oracle enterprise manager java.lang.Exception

    - by folone
    After creating a db using Database Configuration Assistant, I go to Enterprise Manager, log into it, and it tells me, that java.lang.Exception: Exception in sending Request :: null. OracleDBConsole for this db, and iSQLPlus services are started. When I run %ORACLE_HOME%\bin\emctl status dbconsole, it says, EM Daemon is not running. How do I deal with this?

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  • .NET Access automation with Access 2007 Runtime

    - by Robert Morgan
    I'm having trouble deploying .NET application which uses Microsoft Access automation. I've installed the Access 2007 Runtime and Primary Interop Assemblies (PIAs) on the target machine: Access 2007 Runtime Office 2007 PIAs However, when I try to create the ApplicationClass: Application access = new ApplicationClass(); I get the following exception: Unhandled Exception: System.Runtime.InteropServices.COMException (0x80080005): Retrieving the COM class factory for component with CLSID {73A4C9C1-D68D-11D0-98BF-00A0C90DC8D9} failed due to the following error: 80080005. I've googled the error code and tried tweaking the security settings in dcomcnfg, to no avail. Any ideas? I don't want to install the full version of Access due to the cost, and the runtime should at least be able to create an instance of the application, surely?

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  • UI-Automation cmdlet not finding the control

    - by sc_ray
    Hi, I am trying to test a WPF application using the UI-Automation framework that MSFT provides. There were a few powershell scripts written that invoked the cmdlets created to manipulate the visual controls of the application. There is a DropDown within my application that has an entry 'DropDownEntry'. In my cmdlet, I am trying to do something as follows: AutomationElement getItem = DropDown.FindFirst(TreeScope.Descendants, new AndCondition( new PropertyCondition(AutomationElement.ControlTypeProperty,ControlType.ListItem), new PropertyCondition(AutomationElement.NameProperty, "DropDownEntry",PropertyConditionFlags.IgnoreCase))); The above given snippet returns 'null' upon execution which essentially means that the above given logic was unable to find my dropdown entry. Can somebody tell me why this might be happening? I checked the name of my control and the values. Everything seems to be in order. I am not sure why this would be happening. Any help would be much appreciated. Thanks

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  • Using a indentifier or reserved word in a automation object under FPC

    - by Salvador
    Actually i am using OLE automation under Free Pascal , but some objects have properties which uses reserverd words as names, so i cannot compile the code. check this sample MyObj : OleVariant; begin MyObj := CrealeOleObject('AObject'); MyObj .Descriptor := Param1; MyObj .Type := Param2; //this line generates a error this is the error StdOleAux.pas(783,15) Fatal: Syntax error, "identifier" expected but "TYPE" found so the question is how i can access this properties in FPC when they have a name which is a reserved word? FPC 2.2.4 Lazarus 0.9.28.2 using {$MODE DELPHI}

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  • Office Automation Libraries

    - by Ian
    Some time ago I posted about a question about reading Excel files as a server process, to get around the tighter restrictions Microsoft have been applying on Office Automation. I now need to extend this, by finding methods/libraries to read other sorts of Office files in an automated way on a server. The applications I'm interested in are Word, Powerpoint, Project and to a lesser extent Word and Visio. I need to be able to support 97-2003 office files, and the newer open xml formats (e.g. xlsx, docx) at a very least. With regards to Word integration, I also need to be able to handle writing/reading RTF text. If anyone has any suggestions I'd be pleased to hear them. Thanks

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  • 2008 Datacenter Word Automation issue

    - by Brad
    We have an application that uses word automation. It works fine under Windows XP, but does not work on our Windows Server 2008 64-bit virtual machine running on VMware ESX unless it is running as the domain administrator. Under any other account (including a local admin), Word starts, uses a lot of CPU for 40 seconds when opening a document, and then just hangs. Our application does not access anything not on the local machine, and this machine is not being used for anything else (not a domain controller, etc). I know others have posted similar issues, with the solution of creating a Desktop folder somewhere under the windows directory. We did this, and it did not solve the problem (Word did not get as far as it did before we did this though). Please don't turn this into a thread about why I am trying to do this, whether I should do this, or whether I need to. For argument sake, I don't need to do this, but understanding what privilege a local admin does not have that is needed to do this is a legitimate concern.

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  • Shimmed Automation addin

    - by Sandy
    I am developing an Excel addin that has an udf and calls it as a worksheet function. It is a com addin where I am using the IDTExtensibility2 interface and set the class interface type as autodual and then shim it as in the link http://blogs.msdn.com/andreww/archive/2006/07/23/excel-interop-types-in-shimmed-automation-add-ins.aspx Things work fine in my development machine but I am having a tough time packaging the assembly. The addin registers but the formula does not appear in the formula bar of Excel after the installation. Can someone help me with the right way to get it done ? I use VS 2008 and Office 2007 for my testing. Thanks in advance.

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  • Best Automation Frame work design

    - by Vijay Prasath
    Using Nunit Frame work or Creating Visual studio Test Projects which one is the best way to save the time and effective automation? Now i am using selenium IDE to script the maximum parts in my application to reduce the time of execution(i feel ide execution is faster than test project execution) using gotoif, while, regexp ..etc and would go Selenium RC only for data driven methods and the events which have not been handled by IDE. Please suggest me Am i in the right way? because i am in the beginning stage on Automating my applications asking this Question for early correction is better.

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  • Using unixODBC to connect to Oracle server

    - by Paul
    I am trying to configure our web server (RHEL 5.4 x86) to connect to an Oracle database using unixODBC. I have installed unixODBC-2.2.11-7.1.1, which yum tells me is the latest version. I have also installed the Oracle InstantClient 11.2 and the Oracle InstantClient ODBC library. I have symlinked the all the .so files in /usr/lib/oracle/11.2/client/lib to /usr/lib. I have set $LD_LIBRARY_PATH to /usr/lib/, $ORACLE_HOME to /usr/lib/oracle and $TNS_ADMIN to the directory containing my (valid) Tnsnames.ora file. Here are the contents of my /etc/odbcinst.ini file: [Oracle] Description = Oracle ODBC Connection Driver = /usr/lib/libsqora.so.11.1 Setup = FileUsage = and my /etc/odbc.ini file: [Oracle] Application Attributes = T Attributes = W BatchAutocommitMode = IfAllSuccessful CloseCursor = F DisableDPM = F DisableMTS = T Driver = Oracle EXECSchemaOpt = EXECSyntax = T Failover = T FailoverDelay = 10 FailoverRetryCount = 10 FetchBufferSize = 64000 ForceWCHAR = F Lobs = T Longs = T MetadataIdDefault = F QueryTimeout = T ResultSets = T ServerName = //<host>:<port>/<db> SQLGetData extensions = F Translation DLL = Translation Option = 0 UserID = (ServerName has been edited...host, port, and db are actually there, and correct) When I run isql I get $ isql -v Oracle isql: symbol lookup error: /usr/lib/libsqora.so.11.1: undefined symbol: SQLGetPrivateProfileStringW And running dltest gives me $ dltest Oracle SQLConnect [dltest] ERROR dlopen: Oracle: cannot open shared object file: No such file or directory If anyone has any insights I would be grateful, I've been trying to get this to connect for about 5 hours now... I am going home for the night, but will gladly provide more details, if necessary, tomorrow morning, to anyone willing to help...

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  • New Oracle Tutor Class: Create Procedures and Support Documents

    - by [email protected]
    Offered by Oracle University Course Code D66797GC10 July 14-16, 2010 in Chicago, IL This three day Instructor Led class is only US$ 2,250 Oracle® Tutor provides organizations with a powerful pair of applications to develop, deploy, and maintain employee business process documentation. Tutor includes a repository of prewritten process, procedure, and support documents that can be readily modified to reflect your company's unique business processes. The result is a set of job-role specific desk manuals that are easy to update and deploy online. Use Tutor to create content to: Implement new business applications Document for any regulatory compliance initiative Turn every desk into a self service reference center Increase employee productivity The primary challenge for companies faced with documenting policies, processes, and procedures is to realize that they can do this documentation in-house, with existing resources, using Oracle Tutor. Process documentation is a critical success component when implementing or upgrading to a new business application and for supporting corporate governance or other regulatory compliance initiatives. There are over 1000 Oracle Tutor customers worldwide that have used Tutor to create, distribute, and maintain their business procedures. This is easily accomplished because of Tutor's: Ease of use by those who have to write procedures (Microsoft Word based authoring) Ease of company-wide implementation (complex document management activities are centralized) Ease of use by workers who have to follow the procedures (play script format) Ease of access by remote workers (web-enabled) This course is an introduction to the Oracle Tutor suite of products. It focuses on the process documentation feature set of the Tutor applications. Participants will learn about writing procedures and maintaining these particular process document types, all using the Tutor method. Audience Business Analysts End Users Functional Implementer Project Manager Sales Consultants Security Compliance Auditors User Adoption Consultants Prerequisites No Prerequisite Courses strong working knowledge of MS Windows strong working knowledge of MS Word (2007) Objectives • Provide your organization with the next steps to implement the Tutor procedure writing method and system in your organization • Use the Tutor Author application to write employee focused process documents (procedures, instructions, references, process maps) • Use the Tutor Publisher application to create impact analysis reports, Employee Desk Manuals, and Owner Manuals Web site on OU Link to a PDF of the class summary Oracle University Training Centre - Chicago Emily Chorba Product Manager for Oracle Tutor

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  • Free Developer Day - Hands-on Oracle 11g Applications Development

    - by [email protected]
    Spend a day with us learning the key tools, frameworks, techniques, and best practices for building database-backed applications. Gain hands-on experience developing database-backed applications with innovative and performance-enhancing methods. Meet, learn from, and network with Oracle database application development experts and your peers. Get a chance to win a Flip video camera and Oracle prizes, and enjoy post-event benefits such as advanced lab content downloads.Bring your own laptop (Windows, Linux, or Mac with minimum 2Gb RAM) and take away scripts, labs, and applications*.Space is limited. "Register Now"  for this FREE event. Don't miss your exclusive opportunity to meet with Oracle application development & database experts, win Oracle Trainings, and discuss today's most vital application development topics.          Win two Oracle Trainings valued in $2500 each. Offered by SDT Learning Corp·         Oracle Application Express: Developing Web Applications (duración de 4 días)·         Oracle Fusion Middleware 11g: Java Programming Ed 1.1 (duración de 5 días)You can also be registered Calling to Jamielle Gandía at 787-999-3187Requirements by TrackFor .Net Track1) A windows machine with 2 GB memory2) Attendees must in advance of the show, download and install VMWare player:       http://www.vmware.com/products/player/3) Attendees should test their machine to make sure they can run an executable on an external USB hard drive (some corporate machines are locked down so they cannot do this)For Java TrackYou will save time if you install these applications in advance:1) A windows machine with 2 GB memory2) VirtualBox must be installed in each laptopWhat is virtual box? Where can I download it?For APEX Track1) A windows machine with 2 GB memoryOracle Corporate agenda @  HereNote:  (Limited to 50 people per Track)

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  • Oracle Identity Manager Role Management With API

    - by mustafakaya
    As an administrator, you use roles to create and manage the records of a collection of users to whom you want to permit access to common functionality, such as access rights, roles, or permissions. Roles can be independent of an organization, span multiple organizations, or contain users from a single organization. Using roles, you can: View the menu items that the users can access through Oracle Identity Manager Administration Web interface. Assign users to roles. Assign a role to a parent role Designate status to the users so that they can specify defined responses for process tasks. Modify permissions on data objects. Designate role administrators to perform actions on roles, such as enabling members of another role to assign users to the current role, revoke members from current role and so on. Designate provisioning policies for a role. These policies determine if a resource object is to be provisioned to or requested for a member of the role. Assign or remove membership rules to or from the role. These rules determine which users can be assigned/removed as direct membership to/from the role.  In this post, i will share some examples for role management with Oracle Identity Management API.  You can do role operations you can use Thor.API.Operations.tcGroupOperationsIntf interface. tcGroupOperationsIntf service =  getClient().getService(tcGroupOperationsIntf.class);     Assign an user to role :    public void assignRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.addMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     }  Revoke an user from role:     public void revokeRoleByUsrKey(String roleName, String usrKey) throws Exception {         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);         String groupKey = role.getStringValue("Groups.Key");         service.removeMemberUser(Long.parseLong(groupKey), Long.parseLong(usrKey));     } Get all members of a role :      public List<User> getRoleMembers(String roleName) throws Exception {         List<User> userList = new ArrayList<User>();         Map<String, String> filter = new HashMap<String, String>();         filter.put("Groups.Role Name", roleName);         tcResultSet role = service.findGroups(filter);       String groupKey = role.getStringValue("Groups.Key");         tcResultSet members = service.getAllMemberUsers(Long.parseLong(groupKey));         for (int i = 0; i < members.getRowCount(); i++) {                 members.goToRow(i);                 long userKey = members.getLongValue("Users.Key");                 User member = oimUserManager.findUserByUserKey(String.valueOf(userKey));                 userList.add(member);         }        return userList;     } About me: Mustafa Kaya is a Senior Consultant in Oracle Fusion Middleware Team, living in Istanbul. Before coming to Oracle, he worked in teams developing web applications and backend services at a telco company. He is a Java technology enthusiast, software engineer and addicted to learn new technologies,develop new ideas. Follow Mustafa on Twitter,Connect on LinkedIn, and visit his site for Oracle Fusion Middleware related tips.

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  • Free Developer Day - Hands-on Oracle 11g Applications Development

    - by [email protected]
    Spend a day with us learning the key tools, frameworks, techniques, and best practices for building database-backed applications. Gain hands-on experience developing database-backed applications with innovative and performance-enhancing methods. Meet, learn from, and network with Oracle database application development experts and your peers. Get a chance to win a Flip video camera and Oracle prizes, and enjoy post-event benefits such as advanced lab content downloads.Bring your own laptop (Windows, Linux, or Mac with minimum 2Gb RAM) and take away scripts, labs, and applications*.Space is limited. "Register Now"  for this FREE event. Don't miss your exclusive opportunity to meet with Oracle application development & database experts, win Oracle Trainings, and discuss today's most vital application development topics.          Win two Oracle Trainings valued in $2500 each. Offered by SDT Learning Corp·         Oracle Application Express: Developing Web Applications (duración de 4 días)·         Oracle Fusion Middleware 11g: Java Programming Ed 1.1 (duración de 5 días)You can also be registered Calling to Jamielle Gandía at 787-999-3187Requirements by TrackFor .Net Track1) A windows machine with 2 GB memory2) Attendees must in advance of the show, download and install VMWare player:       http://www.vmware.com/products/player/3) Attendees should test their machine to make sure they can run an executable on an external USB hard drive (some corporate machines are locked down so they cannot do this)For Java TrackYou will save time if you install these applications in advance:1) A windows machine with 2 GB memory2) VirtualBox must be installed in each laptopWhat is virtual box? Where can I download it?For APEX Track1) A windows machine with 2 GB memoryOracle Corporate agenda @  HereNote:  (Limited to 50 people per Track)

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  • Oracle SOA Suite on Virtual Box

    - by sravan.sarraju(at)oracle.com
    Recently I have started my journey Oracle SOA Suite and the first big hurdle everyone warned me off is setting up Oracle SOA Suite environment in our personal machine for learning. My laziness pushed me to search for much easier way than regular all download, configuration stuff and bang..! I found in the solution oracle site itself. Oracle SOA Suite on Virtual Box. For those who are not aware of Virtual Box, it’s a virtualization software which enables u to install multiple operating systems on a virtual hard drive which in turn managed by Virtual Box. In short pack ur Operating System, Software, Files everything into a VM and carry it wherever u go. Coming to Oracle SOA Suite, Oracle is offering a prebuilt VM for download which u can mount on ur Virtual box and that all you need. Here is the link for Virtual Box image of Oracle SOA Suite. Virtual Box can be downloaded here It’s a huge download. I’m yet to try it myself. Will get back to my writer again once I’m done.

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  • FOUR questions to ask if you are implementing DATABASE-AS-A-SERVICE

    - by Sudip Datta
    During my ongoing tenure at Oracle, I have met all types of DBAs. Happy DBAs, unhappy DBAs, proud DBAs, risk-loving DBAs, cautious DBAs. These days, as Database-as-a-Service (DBaaS) becomes more mainstream, I find some complacent DBAs who are basking in their achievement of having implemented DBaaS. Some others, however, are not that happy. They grudgingly complain that they did not have much of a say in the implementation, they simply had to follow what their cloud architects (mostly infrastructure admins) offered them. In most cases it would be a database wrapped inside a VM that would be labeled as “Database as a Service”. In other cases, it would be existing brute-force automation simply exposed in a portal. As much as I think that there is more to DBaaS than those approaches and often get tempted to propose Enterprise Manager 12c, I try to be objective. Neither do I want to dampen the spirit of the happy ones, nor do I want to stoke the pain of the unhappy ones. As I mentioned in my previous post, I don’t deny vanilla automation could be useful. I like virtualization too for what it has helped us accomplish in terms of resource management, but we need to scrutinize its merit on a case-by-case basis and apply it meaningfully. For DBAs who either claim to have implemented DBaaS or are planning to do so, I simply want to provide four key questions to ponder about: 1. Does it make life easier for your end users? Database-as-a-Service can have several types of end users. Junior DBAs, QA Engineers, Developers- each having their own skillset. The objective of DBaaS is to make their life simple, so that they can focus on their core responsibilities without having to worry about additional stuff. For example, if you are a Developer using Oracle Application Express (APEX), you want to deal with schema, objects and PL/SQL code and not with datafiles or listener configuration. If you are a QA Engineer needing database copies for functional testing, you do not want to deal with underlying operating system patching and compliance issues. The question to ask, therefore, is, whether DBaaS makes life easier for those users. It is often convenient to give them VM shells to deal with a la Amazon EC2 IaaS, but is that what they really want? Is it a productive use of a developer's time if he needs to apply RPM errata to his Linux operating system. Asking him to keep the underlying operating system current is like making a guest responsible for a restaurant's decor. 2. Does it make life easier for your administrators? Cloud, in general, is supposed to free administrators from attending to mundane tasks like provisioning services for every single end user request. It is supposed to enable a readily consumable platform and enforce standardization in the process. For example, if a Service Catalog exposes DBaaS of specific database versions and configurations, it, by its very nature, enforces certain discipline and standardization within the IT environment. What if, instead of specific database configurations, cloud allowed each end user to create databases of their liking resulting in hundreds of version and patch levels and thousands of individual databases. Therefore the right question to ask is whether the unwanted consequence of DBaaS is OS and database sprawl. And if so, who is responsible for tracking them, backing them up, administering them? Studies have shown that these administrative overheads increase exponentially with new targets, and it could result in a management nightmare. That leads us to our next question. 3. Does it satisfy your Security Officers and Compliance Auditors? Compliance Auditors need to know who did what and when. They also want the cloud platform to be secure, so that end users have little freedom in tampering with it. Dealing with VM sprawl is not the easiest of challenges, let alone dealing with them as they keep getting reconfigured and moved around. This leads to the proverbial needle in the haystack problem, and all it needs is one needle to cause a serious compliance issue in the enterprise. Bottomline is, flexibility and agility should not come at the expense of compliance and it is very important to get the balance right. Can we have security and isolation without creating compliance challenges? Instead of a ‘one size fits all approach’ i.e. OS level isolation, can we think smartly about database isolation or schema based isolation? This is where the appropriate resource modeling needs to be applied. The usual systems management vendors out there with heterogeneous common-denominator approach have compromised on these semantics. If you follow Enterprise Manager’s DBaaS solution, you will see that we have considered different models, not precluding virtualization, for different customer use cases. The judgment to use virtual assemblies versus databases on physical RAC versus Schema-as-a-Service in a single database, should be governed by the need of the applications and not by putting compliance considerations in the backburner. 4. Does it satisfy your CIO? Finally, does it satisfy your higher ups? As the sponsor of cloud initiative, the CIO is expected to lead an IT transformation project, not merely a run-of-the-mill IT operations. Simply virtualizing server resources and delivering them through self-service is a good start, but hardly transformational. CIOs may appreciate the instant benefit from server consolidation, but studies have revealed that the ROI from consolidation would flatten out at 20-25%. The question would be: what next? As we go higher up in the stack, the need to virtualize, segregate and optimize shifts to those layers that are more palpable to the business users. As Sushil Kumar noted in his blog post, " the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment." Business users could not care less about infrastructure consolidation or virtualization - they care about business agility and service level assurance. Last but not the least, lot of CIOs get miffed if we ask them to throw away their existing hardware investments for implementing DBaaS. In Oracle, we always emphasize on freedom of choosing a platform; hence Enterprise Manager’s DBaaS solution is platform neutral. It can work on any Operating System (that the agent is certified on) Oracle’s hardware as well as 3rd party hardware. As a parting note, I urge you to remember these 4 questions. Remember that your satisfaction as an implementer lies in the satisfaction of others.

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  • When would you use the Common Service Locator ?

    - by ajma
    I've been looking at the Common Service Locator as a way of abstracting my IoC container but I've been noticing that some people are strongly against this type of this. Do people recommend never using it? Always using it? or sometimes using it? If sometimes, then in what situations would you use it and what situations would you not use it.

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  • Our Oracle Recruitment Team is Growing - Multiple Job Opportunities in Bangalore, India

    - by david.talamelli
    DON"T GET STUCK IN THE MATRIXSEE YOUR FUTUREVISIT THE ORACLE The position(s): CORPORATE RECRUITING RESEARCH ANALYST(S) ABOUT ORACLE Oracle's business is information--how to manage it, use it, share it, protect it. For three decades, Oracle, the world's largest enterprise software company, has provided the software and services that allow organizations to get the most up-to-date and accurate information from their business systems. Only Oracle powers the information-driven enterprise by offering a complete, integrated solution for every segment of the process industry. When you run Oracle applications on Oracle technology, you speed implementation, optimize performance, and maximize ROI. Great hiring doesn't happen by accident; it's the culmination of a series of thoughtfully planned and well executed events. At the core of any hiring process is a sourcing strategy. This is where you come in... Do you want to be a part of a world-class recruiting organization that's on the cutting edge of technology? Would you like to experience a rewarding work environment that allows you to further develop your skills, while giving you the opportunity to develop new skills? If you answered yes, you've taken your first step towards a future with Oracle. We are building a Research Team to support our North America Recruitment Team, and we need creative, smart, and ambitious individuals to help us drive our research department forward. Oracle has a track record for employing and developing the very best in the industry. We invest generously in employee development, training and resources. Be a part of the most progressive internal recruiting team in the industry. For more information about Oracle, please visit our Web site at http://www.oracle.com Escape the hum drum job world matrix, visit the Oracle and be a part of a winning team, apply today. POSITION: Corporate Recruiting Research Analyst LOCATION: Bangalore, India RESPONSIBILITIES: •Develop candidate pipeline using Web 2.0 sourcing strategies and advanced Boolean Search techniques to support U.S. Recruiting Team for various job functions and levels. •Engage with assigned recruiters to understand the supported business as well as the recruiting requirements; partner with recruiters to meet expectations and deliver a qualified pipeline of candidates. •Source candidates to include both active and passive job seekers to provide a strong pipeline of qualified candidates for each recruiter; exercise creativity to find candidates using Oracle's advanced sourcing tools/techniques. •Fully evaluate candidate's background against the requirements provided by recruiter, and process leads using ATS (Applicant Tracking System). •Manage your efforts efficiently; maintain the highest levels of client satisfaction as well as strong operations and reporting of research activities. PREFERRED QUALIFICATIONS: •Fluent in English, with excellent written and oral communication skills. •Undergraduate degree required, MBA or Masters preferred. •Proficiency with Boolean Search techniques desired. •Ability to learn new software applications quickly. •Must be able to accommodate some U.S. evening hours. •Strong organization and attention to detail skills. •Prior HR or corporate in-house recruiting experiences a plus. •The fire in the belly to learn new ideas and succeed. •Ability to work in team and individual environments. This is an excellent opportunity to join Oracle in our Bangalore Offices. Interested applicants can send their resume to [email protected] or contact David on +61 3 8616 3364

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  • Know Your Service Request Status

    - by Get Proactive Customer Adoption Team
    Untitled Document To monitor a Service Request or not to monitor a Service Request... That should never be the question Monitoring the Service Requests you create is an essential part of the process to resolve your issue when you work with a Support Engineer. If you monitor your Service Request, you know at all times where it is in the process, or to be more specific, you know at all times what action the Support Engineer has taken on your request and what the next step is. When you think about it, it is rather simple... Oracle Support is working the issue, Oracle Development is working the issue, or you are. When you check on the status, you may find that the Support Engineer has a question for you or the engineer is waiting for more information to resolve the issue. If you monitor the Service Request, and respond quickly, the process keeps moving, and you’ll get your answer more quickly. Monitoring a Service Request is easy. All you need to do is check the status codes that the Support Engineer or the system assigns to your Service Request. These status codes are not static. You will see that during the life of your Service request, it will go through a variety of status codes. The best advice I can offer you when you monitor your Service Request is to watch the codes. If the status is not changing, or if you are not getting responses back within the agreed timeframes, you should review the action plan the Support Engineer has outlined or talk about a new action plan. Here are the most common status codes: Work in Progress indicates that your Support Engineer is researching and working the issue. Development Working means that you have a code related issue and Oracle Support has submitted a bug to Development. Please pay a particular attention to the following statuses; they indicate that the Support Engineer is waiting for a response from you: Customer Working usually means that your Support Engineer needs you to collect additional information, needs you to try something or to apply a patch, or has more questions for you. Solution Offered indicates that the Support Engineer has identified the problem and has provided you with a solution. Auto-Close or Close Initiated are statuses you don’t want to see. Monitoring your Service Request helps prevent your issues from reaching these statuses. They usually indicate that the Support Engineer did not receive the requested information or action from you. This is important. If you fail to respond, the Support Engineer will attempt to contact you three times over a two-week period. If these attempts are unsuccessful, he or she will initiate the Auto-Close process. At the end of this additional two-week period, if you have not updated the Service Request, your Service Request is considered abandoned and the Support Engineer will assign a Customer Abandoned status. A Support Engineer doesn’t like to see this status, since he or she has been working to solve your issue, but we know our customers dislike it even more, since it means their issue is not moving forward. You can avoid delays in resolving your issue by monitoring your Service Request and acting quickly when you see the status change. Respond to the request from the engineer to answer questions, collect information, or to try the offered solution. Then the Support Engineer can continue working the issue and the Service Request keeps moving forward towards resolution. Keep in mind that if you take an extended period of time to respond to a request or to provide the information requested, the Support Engineer cannot take the next step. You may inadvertently send an implicit message about the problem’s urgency that may not match the Service Request priority, and your need for an answer. Help us help you. We want to get you the answer as quickly as possible so you can stay focused on your company’s objectives. Now, back to our initial question. To monitor Service Requests or not to monitor Service Requests? I think the answer is clear: yes, monitor your Service Request to resolve the issue as quickly as possible.

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  • Spotlight on Oracle Social Relationship Management. Social Enable Your Enterprise with Oracle SRM.

    - by Pat Ma
    Facebook is now the most popular site on the Internet. People are tweeting more than they send email. Because there are so many people on social media, companies and brands want to be there too. They want to be able to listen to social chatter, engage with customers on social, create great-looking Facebook pages, and roll out social-collaborative work environments within their organization. This is where Oracle Social Relationship Management (SRM) comes in. Oracle SRM is a product that allows companies to manage their presence with prospects and customers on social channels. Let's talk about two popular use cases with Oracle SRM. Easy Publishing - Companies now have an average of 178 social media accounts - with every product or geography or employee group creating their own social media channel. For example, if you work at an international hotel chain with every single hotel creating their own Facebook page for their location, that chain can have well over 1,000 social media accounts. Managing these channels is a mess - with logging in and out of every account, making sure that all accounts are on brand, and preventing rogue posts from destroying the brand. This is where Oracle SRM comes in. With Oracle Social Relationship Management, you can log into one window and post messages to all 1,000+ social channels at once. You can set up approval flows and have each account generate their own content but that content must be approved before publishing. The benefits of this are easy social media publishing, brand consistency across all channels, and protection of your brand from inappropriate posts. Monitoring and Listening - People are writing and talking about your company right now on social media. 75% of social media users have written a negative post about a brand after a poor customer service experience. Think about all the negative posts you see in your Facebook news feed about delayed flights or being on hold for 45 minutes. There is so much social chatter going on around your brand that it's almost impossible to keep up or comprehend what's going on. That's where Oracle SRM comes in. With Social Relationship Management, a company can monitor and listen to what people are saying about them on social channels. They can drill down into individual posts or get a high level view of trends and mentions. The benefits of this are comprehending what's being said about your brand and its competitors, understanding customers and their intent, and responding to negative posts before they become a PR crisis. Oracle SRM is part of Oracle Cloud. The benefits of cloud deployment for customers are faster deployments, less maintenance, and lower cost of ownership versus on-premise deployments. Oracle SRM also fits into Oracle's vision to social enable your enterprise. With Oracle SRM, social media is not just a marketing channel. Social media is also mechanism for sales, customer support, recruiting, and employee collaboration. For more information about how Oracle SRM can social enable your enterprise, please visit oracle.com/social. For more information about Oracle Cloud, please visit cloud.oracle.com.

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  • WCF sending the same exception even if the service endpoint address is valid

    - by ALexr111
    Hi, I'm running into a really strange problem with WCF. I need to implement some recovery behavior for WCF service if not reachable endpoint IP address received or service can not bind. The flow is simple if the application fail on exception on service creation it terminate it and request from user another IP address and perform another attempt to create the service. (The code snippet below). If the address is not valid I get "A TCP error (10049: The requested address is not valid in its context) occurred while listening on IP Endpoint=.121.10.11.11" exception, but for any reason if I try the second attempt with valid address I've got the same exception with wrong IP address from previous attempt. Here is a code: ServiceHost service = null; try { Uri[] uris = { new Uri(Constants.PROTOCOL + "://" + address + ":" + port) }; service = new ServiceHost(typeof(IRemoteService), uris); NetTcpBinding tcpBinding = WcfTcpRemoteServicesManager.LessLimitedNewNetTcpBinding(int.MaxValue, int.MaxValue, int.MaxValue); ServiceEndpoint ep = service.AddServiceEndpoint(implementedContract.FullName, tcpBinding, serviceName); var throttle = service.Description.Behaviors.Find<ServiceThrottlingBehavior>(); if (throttle == null) { throttle = new ServiceThrottlingBehavior { MaxConcurrentCalls = Constants.MAX_CONCURRENT_CALLS, MaxConcurrentSessions = Constants.MAX_CONCURRENT_SESSIONS, MaxConcurrentInstances = Constants.MAX_CONCURRENT_INSTANCES }; service.Description.Behaviors.Add(throttle); } service.Open(); } catch (Exception e) { _debugLog.WriteLineMessage( "Failed to open or create service exception. Exception message:" + e.Message); if (service!=null) { try { service.Close(); } catch (Exception) { service.Abort(); service.Close(); throw e; } } } Thanks

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  • NEW 2-Day Instructor Led Course on Oracle Data Mining Now Available!

    - by chberger
    A NEW 2-Day Instructor Led Course on Oracle Data Mining has been developed for customers and anyone wanting to learn more about data mining, predictive analytics and knowledge discovery inside the Oracle Database.  Course Objectives: Explain basic data mining concepts and describe the benefits of predictive analysis Understand primary data mining tasks, and describe the key steps of a data mining process Use the Oracle Data Miner to build,evaluate, and apply multiple data mining models Use Oracle Data Mining's predictions and insights to address many kinds of business problems, including: Predict individual behavior, Predict values, Find co-occurring events Learn how to deploy data mining results for real-time access by end-users Five reasons why you should attend this 2 day Oracle Data Mining Oracle University course. With Oracle Data Mining, a component of the Oracle Advanced Analytics Option, you will learn to gain insight and foresight to: Go beyond simple BI and dashboards about the past. This course will teach you about "data mining" and "predictive analytics", analytical techniques that can provide huge competitive advantage Take advantage of your data and investment in Oracle technology Leverage all the data in your data warehouse, customer data, service data, sales data, customer comments and other unstructured data, point of sale (POS) data, to build and deploy predictive models throughout the enterprise. Learn how to explore and understand your data and find patterns and relationships that were previously hidden Focus on solving strategic challenges to the business, for example, targeting "best customers" with the right offer, identifying product bundles, detecting anomalies and potential fraud, finding natural customer segments and gaining customer insight.

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  • ORACLE RIGHTNOW DYNAMIC AGENT DESKTOP CLOUD SERVICE - Putting the Dynamite into Dynamic Agent Desktop

    - by Andreea Vaduva
    Untitled Document There’s a mountain of evidence to prove that a great contact centre experience results in happy, profitable and loyal customers. The very best Contact Centres are those with high first contact resolution, customer satisfaction and agent productivity. But how many companies really believe they are the best? And how many believe that they can be? We know that with the right tools, companies can aspire to greatness – and achieve it. Core to this is ensuring their agents have the best tools that give them the right information at the right time, so they can focus on the customer and provide a personalised, professional and efficient service. Today there are multiple channels through which customers can communicate with you; phone, web, chat, social to name a few but regardless of how they communicate, customers expect a seamless, quality experience. Most contact centre agents need to switch between lots of different systems to locate the right information. This hampers their productivity, frustrates both the agent and the customer and increases call handling times. With this in mind, Oracle RightNow has designed and refined a suite of add-ins to optimize the Agent Desktop. Each is designed to simplify and adapt the agent experience for any given situation and unify the customer experience across your media channels. Let’s take a brief look at some of the most useful tools available and see how they make a difference. Contextual Workspaces: The screen where agents do their job. Agents don’t want to be slowed down by busy screens, scrolling through endless tabs or links to find what they’re looking for. They want quick, accurate and easy. Contextual Workspaces are fully configurable and through workspace rules apply if, then, else logic to display only the information the agent needs for the issue at hand . Assigned at the Profile level, different levels of agent, from a novice to the most experienced, get a screen that is relevant to their role and responsibilities and ensures their job is done quickly and efficiently the first time round. Agent Scripting: Sometimes, agents need to deliver difficult or sensitive messages while maximising the opportunity to cross-sell and up-sell. After all, contact centres are now increasingly viewed as revenue generators. Containing sophisticated branching logic, scripting helps agents to capture the right level of information and guides the agent step by step, ensuring no mistakes, inconsistencies or missed opportunities. Guided Assistance: This is typically used to solve common troubleshooting issues, displaying a series of question and answer sets in a decision-tree structure. This means agents avoid having to bookmark favourites or rely on written notes. Agents find particular value in these guides - to quickly craft chat and email responses. What’s more, by publishing guides in answers on support pages customers, can resolve issues themselves, without needing to contact your agents. And b ecause it can also accelerate agent ramp-up time, it ensures that even novice agents can solve customer problems like an expert. Desktop Workflow: Take a step back and look at the full customer interaction of your agents. It probably spans multiple systems and multiple tasks. With Desktop Workflows you control the design workflows that span the full customer interaction from start to finish. As sequences of decisions and actions, workflows are unique in that they can create or modify different records and provide automation behind the scenes. This means your agents can save time and provide better quality of service by having the tools they need and the relevant information as required. And doing this boosts satisfaction among your customers, your agents and you – so win, win, win! I have highlighted above some of the tools which can be used to optimise the desktop; however, this is by no means an exhaustive list. In approaching your design, it’s important to understand why and how your customers contact you in the first place. Once you have this list of “whys” and “hows”, you can design effective policies and procedures to handle each category of problem, and then implement the right agent desktop user interface to support them. This will avoid duplication and wasted effort. Five Top Tips to take away: Start by working out “why” and “how” customers are contacting you. Implement a clean and relevant agent desktop to support your agents. If your workspaces are getting complicated consider using Desktop Workflow to streamline the interaction. Enhance your Knowledgebase with Guides. Agents can access them proactively and can be published on your web pages for customers to help themselves. Script any complex, critical or sensitive interactions to ensure consistency and accuracy. Desktop optimization is an ongoing process so continue to monitor and incorporate feedback from your agents and your customers to keep your Contact Centre successful.   Want to learn more? Having attending the 3-day Oracle RightNow Customer Service Administration class your next step is to attend the Oracle RightNow Customer Portal Design and 2-day Dynamic Agent Desktop Administration class. Here you’ll learn not only how to leverage the Agent Desktop tools but also how to optimise your self-service pages to enhance your customers’ web experience.   Useful resources: Review the Best Practice Guide Review the tune-up guide   About the Author: Angela Chandler joined Oracle University as a Senior Instructor through the RightNow Customer Experience Acquisition. Her other areas of expertise include Business Intelligence and Knowledge Management.  She currently delivers the following Oracle RightNow courses in the classroom and as a Live Virtual Class: RightNow Customer Service Administration (3 days) RightNow Customer Portal Design and Dynamic Agent Desktop Administration (2 days) RightNow Analytics (2 days) Rightnow Chat Cloud Service Administration (2 days)

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  • New Podcast Available: Product Value Chain Management: How Oracle is Taking the Lead on Next Gen Enterprise PLM

    - by Terri Hiskey
    A new podcast on how Oracle is taking the lead in Enterprise PLM with our Product Value Chain solution is now available. In case you're not yet familiar with the concept of Product Value Chain, its an integrated business model powered by Oracle that offers executives the ability to collectively leverage enterprise Agile PLM, Product Data Hub, Enterprise Data Quality and AutoVue Enterprise Visualization and other industry-leading Oracle applications for incremental value. In this quick, 10 minute podcast, you'll hear John Kelley, VP PLM Product Strategy, and Terri Hiskey, Director, PLM Product Marketing, discuss Oracle's vision for next generation enterprise PLM: the Product Value Chain. http://feedproxy.google.com/~r/OracleAppcast/~3/jxAED7ugMEc/11525926_Enterprise_PLM_040612.mp3

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