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  • Google I/O 2010 - Customizing Google Apps

    Google I/O 2010 - Customizing Google Apps Google I/O 2010 - Customizing Google Apps & integrating with customer environments Enterprise 201 Mike O'Brien, Matt Pruden (Appirio), Adam Graff (Genentech), Don Dodge (moderator) Learn from real life examples of customizing Google Apps to meet customer requirements. Hear from the customer (Genentech) and the System Integrator (Appirio). Explore integration issues and deployment best practices with people who have done it. Get your questions answered in this session. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 6 0 ratings Time: 52:00 More in Science & Technology

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  • Expression Studio 4 Launch on June 7th

    I cant wait til next week when Expression Studio 4 (Expression Blend, SketchFlow, Expression Web, Expression Design) will launch at the Internet Week conference in New York City on June 7th! I wish I could go, I grew up in NY and still call it home, but there will be a lot of great people there including Blenders: Adam Kinney Arturo Toledo Bill Buxton Christian Schormann Pete Blois Weve shown some of the new features off on Silverlight TV but we have even more to share! Here are...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • How can I approach creating an efficient algorithm for maximizing value with these specific constraints?

    - by sway
    I'm having trouble coming up with an approach that isn't n^2 for this problem. Here's a contrived, simplified version I've come up with: Let's say you're a company that needs 4 employees to launch in a new city, a manager, two salespeople, and a customer support rep, and you magically know how much impact every candidate will have and how much salary they require to take the job. Your table of potential employees looks something like this: Name Position Salary Impact Adam Smith Manager 60,000 11 Allison Brown Salesperson 40,000 9 Brad Stewart Manager 55,000 9 ...etc (thousands of records) What algorithmic approach can be taken to find the maximum "impact" while still filling all the positions and remaining under, say, a 200,000 budget? Thanks!

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  • Microsoft espère que Dallas deviendra "l'iTunes des données", la firme croit en son service de court

    Mise à jour du 14.06.2010 par Katleen Microsoft espère que Dallas deviendra "l'iTunes des données", la firme croit en son service de courtage d'informations Microsoft a fait quelques révélations à propos de son projet Dallas, un service de courtage en données : "Dallas est un courtier de la découverte d'informations", a déclaré le responsable du programme Adam Wilson. Les données sont disponibles via des APIs La firme voit grand et espère que Dallas deviendra "L'iTunes des données". Une préversion Community Technology est déjà disponible, elle tourne sur la plateforme Cloud de Microsoft : Azure. En revanche, aucune date de sortie commerciale...

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  • 3 Silverlight Free Demos

    We recently added a new demo and updated 2 of our more popular Silverlight demos to use Silverlight 4 RTW (from the beta and RC bits). The Silverlight.net samples web site has all of the samples, but here are direct links to each of the demos with a brief description of them and the features they showcase. These demos are great and parts of them are from contributions from several people at Microsoft including Karen Corby, Adam Kinney, Mark Rideout, Jesse Bishop and from me. I hope you like these...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Did You Know: I'm going back to Boston!

    - by Kalen Delaney
    After spending 5 months in Boston last summer and fall, I'm going back again, to teach my 5-day SQL Server Internals and Query Tuning class for Boston SQL Training. Last time I taught my course there, we had a completely full class with a waiting list. So I'm going to offer the course again! The class will be delivered April 11- 15 but early bird registration ends next Tuesday, February 1st. I'm very excited to go back, and thankful to Adam Machanic of Boston SQL Training for this opportunity. You...(read more)

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  • NightHacking Tour Across Europe

    - by Tori Wieldt
    Java Evangelist Stephen Chin (@steveonjava) is motorcycling across Europe, and dropping in on developers and Java User Groups to talk about Java and do some hacking. What's cool is you'll be able to be a part of it too: watch via live streaming, and interact using #nighthacking on Twitter. The tour will kickoff stateside with a visit to James Gosling (Father of the Java Language) - Wednesday Oct 24 at 11AM  PST.  Some noteworthy stops on the tour include: Ben Evans (LJC Leader and Author) - Saturday Oct 27 at 8PM BST (12PM PST) Adam Bien (Java Champion and Author) - Friday Nov 2 at 11AM CEST (2AM PST) Andres Almiray (Griffon Founder and Author) - Sunday Nov 4 at 8PM CEST (11AM PST) In total, there will be over 20 different interviews, several JUG visits, and special coverage of J-Fall and Devoxx conference.You can view the full schedule and watch streaming video at nighthacking.com.

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  • Google I/O 2010 - Architecting for performance with GWT

    Google I/O 2010 - Architecting for performance with GWT Google I/O 2010 - Architecting for performance with GWT GWT 201 Joel Webber, Adam Schuck Modern web applications are quickly evolving to an architecture that has to account for the performance characteristics of the client, the server, and the global network connecting them. Should you render HTML on the server or build DOM structures with JS in the browser, or both? This session discusses this, as well as several other key architectural considerations to keep in mind when building your Next Big Thing. For all I/O 2010 sessions, please go to code.google.com From: GoogleDevelopers Views: 9 1 ratings Time: 01:01:09 More in Science & Technology

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  • Got Questions? Ask the Experts at MIX10

    On Monday the 15th from 5pm 6:30pm at MIX10 there will be a Ask the Experts event where an incredible pool of knowledgeable experts on topics including Silverlight, WCF RIA Services, and Blend will be available to answer your questions. You can also win some great prizes including a Zune HD! Ill be there along with Adam Kinney, Brad Abrams, Joe Stegman, and many others. More details are below, but please stop by and see us! Ask the Experts returns to MIX on Monday, March 15. 5:00 6:30pm; Monday,...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Apress Books - 4 - Introducing Visual C# 2010 - Further comments

    - by TATWORTH
    Apress Books Introducing Visual C# 2010 - ISBN 978-1-4302-3171-4 Having read through parts 1 and 2 of this 4 -part book, I am very impressed by its practical approach to C#. I cannot improve on the by-line "Get started on your C# journey with an expert by your side leading by example" Adam Freeman teaches C# by precept and example. I suspect he drives a Volvo C30 as it comes up in many of the code examples!  Throughout the book there are numerous links back and forth so as to avoid overcomplicating the current topic. I have have no hesitation in recommending this book both to programmers starting out with C# and to the seasoned professional. It is a book that should be on every C# development team's book shelf. There are a few typographical errors in the book, one of which has already made it to the errata, however these are very minor and do not detract from the usefulness of this book.

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  • NetBeans "Find Usages" Tool Integrates JSF Expression Language

    - by Geertjan
    I saw this by Adam on Twitter today: Interesting. Let's try it. Here's my method "getCustomerId". I select it, right-click, and choose "Find Usages" (or press Alt-F7): A nice dialog appears: Then click "Find" and, guess what, this is what I see (click to enlarge it): Clearly, as you can see, I'm not only finding the Java controller class where the getter is used, but also the Facelets files, and, within those, the exact lines where the JSF expression language makes use of the getter. This is not a new feature, tried it and got the same result in 7.1.1, but it's really cool to know about nonetheless.

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  • Oracle Open World 2012

    - by Eric S
    I'll be at Oracle Open World 2012 next week in San Francisco. I'm presenting in a session entitled "What’s New with Oracle VM Server for x86 and SPARC Architectures: A Technical Deep Dive", along with Adam Hawley. We'll be talking about Oracle's overall virtualization strategy, what's new with Oracle server virtualization on both x86 and SPARC, as well as an update on Oracle's virtualization management capabilities. The session runs from 11:45am to 12:45pm on Wednesday 10/3, in Moscone South - room 252. You can also find me at the Oracle VM Server for SPARC booth on Monday morning and Tuesday afternoon to showcase some pretty cool upcoming features for SPARC virtualization. And if you're there early, you might catch me at the Software Deployment with Oracle VM Templates booth on Sunday afternoon. It promises to be jam-packed and informative week!

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  • Google I/O 2012 - Navigation in Android

    Google I/O 2012 - Navigation in Android Adam Powell, Richard Fulcher An app is useless if people can't find their way around it. Android introduced big navigation-support changes in 3.0 and 4.0. The Action Bar offers a convenient control for Up navigation, the Back key's behavior became more consistent within tasks, and the Recent Tasks UI got an overhaul. In this talk, we discuss how and why we got where we are today, how to think about navigation when designing your app's user experience, and how to write apps that offer effortless navigation in multiple Android versions. For all I/O 2012 sessions, go to developers.google.com From: GoogleDevelopers Views: 31 0 ratings Time: 01:01:53 More in Science & Technology

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  • JavaFX in a JSF 2.0 Custom Tag?

    - by Geertjan
    I followed these instructions and now have a simple JSF 2.0 tag handler: The reason I created this is because I'm curious about whether it would be possible to change the tag created above: <my:hello name="Jack" /> ...to something like this: <my:chart type="pie" xAxis="${some-expression}" yAxis="${some-expression}" width="300" height="500" /> Has anyone tried this? That could be a way to incorporate a JavaFX chart into a Java EE application. That's different to how Adam Bien is doing it in LightFish, but might be a simpler and more reusable way of doing the same thing.

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  • DTrace 0.3.1 for Linux ???

    - by katsumii
    ???Solaris DTrace??????????????Linux??? 3????????????????????????Project News: DTrace - oss.oracle.com2012.10.01: DTrace 0.3.1????????????????????????????????????????????????? DTrace update to 0.2 (Wim Coekaerts Blog)on Feb 22, 2012We just put an updated version of DTrace on ULN. This is version 0.2, another preview (hence the 0.x...) ?????????? DTrace Toolkit ???????????????????? ????????????????????????????Adam Leventhal's blog » DTrace OEL updatehoping some of the dtrace toolkit dtrace goodies would work??Oracle??? "Grid Infrastucure" ???????????????????????# Bin/rwbypid.d Tracing... Hit Ctrl-C to end. ^C PID CMD DIR COUNT 7211 rwbypid.d W 2 2401 cssdmonitor W 6 7007 sshd W 12 7007 sshd R 19 2082 ohasd.bin R 59 2084 ohasd.bin R 59 2202 evmd.bin W 152 2074 ohasd.bin W 1788 2230 evmd.bin R 3528 OS??????????Read/Write??????????????????????????????? ?????????????????????????????

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  • Update Manager Partitions

    - by user170585
    Perhaps this is completely stupid, but here's my inquiry: I have Ubuntu 12.04 installed on an external hard drive. On that HD there are 4 partitions. Two for operating systems, two for swap (unnecessary but I like it that way). The actual computer itself has Windows 7. If I use the Update manager to update to 12.10 or even 13.04, would the new Ubuntu install itself on the same partition it already was on? The other operating system I'm running on the Hard Drive is Lubuntu, for when I need to run Linux on older computers, if that matters. Thanks, Adam

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  • Behaviors in Blend 4 (Silverlight TV #30)

    Thanks to all of you, last week we flew past 1,000,000 views of Silverlight TV! Were not stopping here, we have a ton in store for the second half of the year. But first, a quick thank you to all of you for tuning in and for all of our great guests who have brought their A-game to the show and helped make Silverlight TV the * most popular Silverlight show on the internet ;-) * disclaimer: I have totally not researched that ;-) Now back to this weeks episode which Adam looks very excited about!...Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Java Magazine????6? / Java Developer Newsletter

    - by sasa
    ??????????????????????9?26??Java Magazine????6??????????? ?6???????????????? ???????????????? ????? BlueJ??????????????????? Web????????????? ADAM BIEN??? HotSpot??? ??????JAVA????????????FORK/JOIN??????? javac??????? JavaFX 2??????????????????????·??????? ????????? ????????????????????????????? Oracle Berkeley DB Java Edition?Java API ConnectionPool.java????????? ?????????????????????????????????????????? ??????Java Developer Newsletter????????????Java????????????????????????????????????????????????????????????????????????????12?31?????????????1,000???Java??????Duke?????????????????????

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  • Issue 15: Oracle PartnerNetwork Exchange @ Oracle OpenWorld

    - by rituchhibber
         ORACLE FOCUS Oracle PartnerNetwork Exchange@ ORACLE OpenWorld Sylvie MichouSenior DirectorPartner Marketing & Communications and Strategic Programs RESOURCES -- Oracle OpenWorld 2012 Oracle PartnerNetwork Exchange @ OpenWorld Oracle PartnerNetwork Exchange @ OpenWorld Registration Oracle PartnerNetwork Exchange SpecializationTest Fest Oracle OpenWorld Schedule Builder Oracle OpenWorld Promotional Toolkit for Partners Oracle Partner Events Oracle Partner Webcasts Oracle EMEA Partner News SUBSCRIBE FEEDBACK PREVIOUS ISSUES If you are attending our forthcoming Oracle OpenWorld 2012 conference in San Francisco from 30 September to 4 October, you will discover a new dedicated programme of keynotes and sessions tailored especially for you, our valued partners. Oracle PartnerNetwork Exchange @ OpenWorld has been created to enhance the opportunities for you to learn from and network with Oracle executives and experts. The programme also provides more informal opportunities than ever throughout the week to meet up with the people who are most important to your business: customers, prospects, colleagues and the Oracle EMEA Alliances & Channels management team. Oracle remains fully focused on building the industry's most admired partner ecosystem—which today spans over 25,000 partners. This new OPN Exchange programme offers an exciting change of pace for partners throughout the conference. Now it will be possible to enjoy a fully-integrated, partner-dedicated session schedule throughout the week, as well as key social events such as the Sunday night Welcome Reception, networking lunches from Monday to Thursday at the Howard Street Tent, and a fantastic closing event on the last Thursday afternoon. In addition to the regular Oracle OpenWorld conference schedule, if you have registered for the Oracle PartnerNetwork Exchange @ OpenWorld programme, you will be invited to attend a much anticipated global partner keynote presentation, plus more than 40 conference sessions aimed squarely at what's most important to you, as partners. Prominent topics for discussion will include: Oracle technologies and roadmaps and how they fit with partners' business plans; business development; regional distinctions in business practices; and much more. Each session will provide plenty of food for thought ahead of the numerous networking opportunities throughout the week, encouraging the knowledge exchange with Oracle executives, customers, prospects, and colleagues that will make this conference of even greater value for you. At Oracle we always work closely with our partners to deliver solution offerings that improve business value, simplify the IT experience and drive innovation and efficiencies for joint customers. The most important element of our new OPN Exchange is content that helps you get more from technology investments, more from your peer-to-peer connections, and more from your interactions with customers. To this end we've created some partner-specific tools which can be used by OPN members ahead of the conference itself. Crucially, a comprehensive Content Catalog already lists and organises details of every OPN Exchange session, speaker, exhibitor, demonstration and related materials. This Content Catalog can be used by all our partners to identify interesting content that you can add to your own personalised Oracle OpenWorld Schedule Builder, allowing more effective planning and pre-enrolment for vital sessions. There are numerous highlights that you will definitely want to include in those personal schedules. On Sunday morning, 30 September we will start the week with partner dedicated OPN Exchange sessions, following our Global Partner Keynote at 13:00 with Judson Althoff, SVP, Worldwide Alliances & Channels and Embedded Sales and senior executives, giving insight into Oracle's partner vision, strategy, and resources—all designed to help build and strengthen market opportunities for you. This will be followed by a number of OPN Exchange general sessions, the Oracle OpenWorld Opening Keynote with Larry Ellison, CEO, Oracle and concluded with the OPN Exchange AfterDark Welcome Reception, starting at 19:30 at the Metreon. From Monday 1 to Thursday 4 October, you can attend the OPN Exchange sessions that are most relevant to your business today and over the coming year. Oracle's top product and sales leaders will be on hand to discuss Oracle's strategic direction in 40+ targeted and in-depth sessions focussing on critical success factors to develop your business. Oracle's dedication to innovation, specialization, enablement and engineering provides Oracle partners with a huge opportunity to create new services and solutions, differentiate themselves and deliver extreme value to joint customers across the globe. Oracle will even be helping over 1000 partners to earn OPN Specialization certification during the Oracle OpenWorld OPN Exchange Test Fest, which will be providing all the study materials and exams required to drive Specialization for free at the conference. You simply need to check the list of current certification tracks available, and make sure you pre-register to reserve a seat in one of the ten sessions being offered free to OPN Exchange registered attendees. And finally, let's not forget those all-important networking opportunities, which can so often provide partners with valuable long-term alliances as well as exciting new business leads. The Oracle PartnerNetwork Lounge, located at Moscone South, exhibition hall, room 100 is the place where partners can meet formally or informally with colleagues, customers, prospects, and other industry professionals. OPN Specialized partners with OPN Exchange passes can also visit the OPN Video Blogging room to record and share ideas, and at the OPN Information Station you will find consultants available to answer your questions. "For the first time ever we will have a full partner conference within OpenWorld. OPN Exchange @ OpenWorld will kick-off on the first Sunday and run the entire week. We'll have over 40 sessions throughout that time and partners will hear from our top development executives, with special sessions dedicated to partnering throughout. It's going to be a phenomenal event, and we look forward to seeing our partners there." Judson Althoff, SVP, Oracle Worldwide Alliances & Channels and Embedded Sales So if you haven't done so already, please register for Oracle PartnerNetwork Exchange @ OpenWorld today or add OPN Exchange to your existing registration for just $100 through My Account. And if you have any further questions regarding partner activities at Oracle OpenWorld, please don't hesitate to contact the Oracle PartnerNetwork team at [email protected] will be on hand to share the very latest information about: Oracle's SPARC Superclusters: the latest Engineered Systems from Oracle, delivering radically improved performance, faster deployment and greatly reduced operational costs for mixed database and enterprise application consolidation Oracle's SPARC T4 servers: with the newly developed T4 processor and Oracle Solaris providing up to five times the single threaded performance and better overall system throughput for expanded application versatility Oracle Database Appliance: a new way to take advantage of the world's most popular database, Oracle Database 11g, in a single, easy-to-deploy and manage system. It's a complete package engineered to deliver simple, reliable and affordable database services to small and medium size businesses and departmental systems. All hardware and software components are supported together and offer customers unique pay-as-you-grow software licensing to quickly scale from two to 24 processor cores without incurring the costs and downtime usually associated with hardware upgrades Oracle Exalogic: the world's only integrated cloud machine, featuring server hardware and middleware software engineered together for maximum performance with minimum set-up and operational cost Oracle Exadata Database Machine: the only database machine that provides extreme performance for both data warehousing and online transaction processing (OLTP) applications, making it the ideal platform for consolidating onto grids or private clouds. It is a complete package of servers, storage, networking and software that is massively scalable, secure and redundant Oracle Sun ZFS Storage Appliances: providing enterprise-class NAS performance, price-performance, manageability and TCO by combining third-generation software with high-performance controllers, flash-based caches and disks Oracle Pillar Axiom Quality-of-Service: confidently consolidate storage for multiple applications into a single datacentre storage solution Oracle Solaris 11: delivering secure enterprise cloud deployments with the ability to run hundreds of virtual application with no overhead and co-engineered with other Oracle software products to provide the highest levels of security, manageability and performance Oracle Enterprise Manager 12c: Oracle's integrated enterprise IT management product, providing the industry's only complete, integrated and business-driven enterprise cloud management solution Oracle VM 3.0: the latest release of Oracle's server virtualisation and management solution, helping to move datacentres beyond server consolidation to improve application deployment and management. Register today and ensure your place at the Extreme Performance Tour! Extreme Performance Tour events are free to attend, but places are limited. To make sure that you don't miss out, please visit Oracle's Extreme Performance Tour website, select the city that you'd be interest in attending an event in, and then click on the 'Register Now' button for that city to secure your interest. Each individual city page also contains more in-depth information about your local event, including logistics, agenda and maybe even a preview of VIP guest speakers. -- Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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  • Oracle Fusion Applications: Changing the Game

    - by kellsey.ruppel(at)oracle.com
    Originally posted in the Oracle Profit Magazine, November 2010 Edition. When the order processing system red-flags a customer's credit status, the IT department doesn't get the customer's call. When a supplier misses a delivery date for a key automotive assembly, it's not the CIO who has to answer for the error. Knowledge workers (known in IT circles as "users") are on the front lines when an exception occurs in an established business process. They're also the ones who study sales trends to decide when to open a new store in an up-and-coming neighborhood, which products are most profitable, how employee skill sets are evolving, and which suppliers are most efficient. In short, knowledge workers are masters of business as unusual. Traditional enterprise resource planning (ERP) systems and other familiar enterprise applications excel at automating, managing, and executing standard business processes. These programs shine when everything goes as planned. Life gets even trickier when a traditional application needs to be extended with a new service or an extra step is added to a business process when new products are brought to market, divisions are merged, or companies are acquired. Monolithic applications often need the IT department to step in and make the necessary adjustments--incurring additional costs and delays. Until now. When Oracle unveiled the much-anticipated family of Oracle Fusion Applications at Oracle OpenWorld in September 2010, knowledge workers in particular had a lot to cheer about. Business users will soon have ready access to analytical information and collaboration tools in the context of what they are working on, so they can make better decisions when problems or opportunities arise. Additionally, the Oracle Fusion Applications platform will make it easy for business users to tweak processes, create new capabilities, and find information, often without the need for IT department assistance and while still following company guidelines. And IT leaders will be happy to hear about new deployment options, guided implementation and setup tools, and cost-saving management capabilities. Just as important, the underlying technologies in Oracle Fusion Applications will allow organizations to choose among their existing investments and next-generation enterprise applications so they can introduce innovations at a pace that makes the most business and financial sense. "Oracle Fusion Applications are architected so you don't have to do rip and replace," says Jim Hayes, managing director of the consulting firm Accenture. "That's very important for creating a business case that will get through the steering committee and be approved by the board. It shows you can drive value and make a difference in the near term." For these and other reasons, analysts and early adopters are calling Oracle Fusion Applications a game changer for enterprise customers. The differences become apparent in three key areas: the way we innovate, work, and adopt technology. Game Changer #1: New Standard for InnovationChange is a constant challenge for most businesses, whether the catalysts are market dynamics, new competition, or the ever-expanding regulatory environment. And, in an ongoing effort to differentiate, business leaders are constantly looking for new ways to do business, serve constituents, and bring new products and services to market. In addition, companies face significant costs to keep their applications up-to-date. For example, when a company adds new suppliers to a procurement system, the IT shop typically has to invest time, effort, and even consulting fees for custom integrations that allow various ERP systems to communicate with each other. Oracle Fusion Applications were built on Web services and a modular SOA foundation to ease customizations and integration activities among all applications--whether from Oracle or another vendor. Interfaces and updates written in ubiquitous Java, rather than a proprietary coding language, allow organizations to tap into existing in-house technical skills rather than seek expensive outside specialists. And with SOA, organizations can extend a feature set or integrate with other SOA environments by combining Web services such as "look up customer" into a new business process managed by the BPEL orchestration engine. Flexibility like this has long-term implications. "Because users capture these changes at a higher metadata layer, not in the application's code, changes and additions are protected even as new versions of Oracle Fusion Applications are released," says Steve Miranda, senior vice president of applications development at Oracle. "This is a much more sustainable approach because you don't incur costly customizations that prevent upgrades and other innovations." And changes are easier to make: if one change is made in the metadata, that change is automatically reflected throughout the application interface, business intelligence, business process, and business logic. Game Changer #2: New Standard for WorkBoosting productivity comes down to doing the basics right: running business processes more efficiently and managing exceptions more effectively, so users can accomplish more in the course of a day or spend more quality time with the most profitable customers. The fastest way to improve process efficiency is to reduce the number of steps it takes to execute common tasks, such as ordering office equipment from an internal procurement system. Oracle Fusion Applications will deliver a complete role-based user experience with business intelligence and collaboration capabilities provided in the context of the work at hand. "We created every Oracle Fusion Applications screen by asking 'What does the user need to know?' 'What does he or she need to do?' and 'Who do they need to work with to get the job done?'" Miranda explains. So when the sales department heads need new laptops, the self-service procurement screen will not only display a list of approved vendors and configurations, but also a running list of reviews by coworkers who recently purchased the various models. Embedded intelligence may also display prevailing delivery lead times based on actual order histories, not the generic shipping dates vendors may quote. The pervasive business intelligence serves many other business activities across all areas of the enterprise. For example, a manager considering whether to promote a direct report can see the person's employee profile, with a salary history, appraisal summaries, and a rundown of skills and training. This approach to business intelligence also has implications for supply chain management. "One of the challenges at Ingersoll Rand is lack of visibility in our supply chain," says Mike Macrie, global director of enterprise applications for global industrial firm Ingersoll Rand. "Oracle Fusion Applications are going to provide the embedded intelligence to give us that visibility and give us the ability to analyze those orders at any point in our supply chain." Oracle Fusion Applications will also create a "role-based user experience" that displays a work list of events that need attention, based on user job function. Role awareness guides users with daily lists of action items and exceptions. So a credit manager may see seven invoices with discounts that are about to expire or 12 suppliers that have been put on hold because credit memos are awaiting approval. Individualization extends to the search capabilities of Oracle Fusion Applications. The platform uses Web-style search screens powered by an Oracle enterprise search engine, with a security framework that filters search results so individuals will only see the internal information they're authorized to access. A further aid to productivity is Oracle Fusion Applications' integration with Web 2.0 collaboration and social networking resources for business environments. Hover-over text will reveal relevant contact information whenever the name of a person appears in an Oracle Fusion Application. Users can connect via an online chat, phone call, or instant message without leaving the main application, reducing the time required for an accounts payable staffer to resolve a mismatch between an invoiced charge and the service record, for example. Addresses of suppliers, customers, or partners will also initiate hover-over text to show contact details and Web-based maps. Finally, Oracle Fusion Applications will promote a new way of working with purpose-driven communities that can bring new efficiencies to everything from cultivating sales leads to managing new projects. As soon as a lead or project materializes, the applications will automatically gather relevant participants into an online community that shares member contact information, schedules, discussion forums, and Wiki pages. "Oracle Fusion Applications will allow us to take it to the next level with embedded Web 2.0 tools and the embedded analytics," says Steve Printz, CIO and vice president, supply chain management, at window-and-door manufacturer Pella. "[This] allows those employees today who are processing transactions to really contribute to the success of the company and become decision-makers." Game Changer #3: New Standard for Technology AdoptionAs IT becomes a dominant component of how businesses run and compete, organizations need to lower the cost of implementing applications and introducing new application features. In the past, rolling out new code often required creating a test bed system, moving beta code to a separate system for user feedback, and--once all the revisions were made--moving version one of the software onto production systems, where business users could finally get the needed new features. Oracle Fusion Applications will use a dedicated setup manager application to streamline this process. First, the setup manager will help scope out the project, querying users about their requirements. "From those questions and answers we determine the steps and the order of those steps that will enable that task," Miranda says. Next, system utilities will assign tasks to owners, track completion status, and monitor the overall status of a programming effort. Oracle Fusion Applications can then recommend Web services that allow users to migrate setup choices and steps across all the various deployments of the application. Those setup capabilities automate the migration from test systems to production systems, as well as between different business units that may be using the same application. "The self-service ability of the setup manager helps business users change setups with very little intervention from the IT team," says Ravi Kumar, vice president at IT services company Infosys. "That to me is a big difference from how we've viewed enterprise applications before." For additional flexibility, organizations will be able to adopt Oracle Fusion Applications modules in either of two modes: a single-instance alternative uses one database for all Oracle Fusion Applications, while a "pillar mode" creates separate databases to underpin each application. This means IT departments running any one of Oracle's applications or even third-party applications can plug Oracle Fusion Applications modules into their environment and see additional business value created on top of their existing systems. And Oracle Fusion Applications offer a hybrid approach to deployment. The applications are all software-as-a-service-ready, so customers can choose on-premises, public or private cloud, or a combination of these to suit their business needs. It's that combination of flexibility and a roadmap for the future that may be the biggest game changer of all. "The Oracle Fusion Applications architecture allows us to migrate our company at a pace that's consistent with our business strategy, whereas before we might have had to do it with a massive upgrade," says Macrie of Ingersoll Rand. "We're looking forward to that architecture to really give us more flexibility in how we migrate over time." For More InformationUser Input Key to the Success of Oracle Fusion ApplicationsTransforming Coexistence into Strategic ValueUnder the HoodOracle Fusion ApplicationsOracle Service-Oriented Architecture  

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  • Heaps of Trouble?

    - by Paul White NZ
    If you’re not already a regular reader of Brad Schulz’s blog, you’re missing out on some great material.  In his latest entry, he is tasked with optimizing a query run against tables that have no indexes at all.  The problem is, predictably, that performance is not very good.  The catch is that we are not allowed to create any indexes (or even new statistics) as part of our optimization efforts. In this post, I’m going to look at the problem from a slightly different angle, and present an alternative solution to the one Brad found.  Inevitably, there’s going to be some overlap between our entries, and while you don’t necessarily need to read Brad’s post before this one, I do strongly recommend that you read it at some stage; he covers some important points that I won’t cover again here. The Example We’ll use data from the AdventureWorks database, copied to temporary unindexed tables.  A script to create these structures is shown below: CREATE TABLE #Custs ( CustomerID INTEGER NOT NULL, TerritoryID INTEGER NULL, CustomerType NCHAR(1) COLLATE SQL_Latin1_General_CP1_CI_AI NOT NULL, ); GO CREATE TABLE #Prods ( ProductMainID INTEGER NOT NULL, ProductSubID INTEGER NOT NULL, ProductSubSubID INTEGER NOT NULL, Name NVARCHAR(50) COLLATE SQL_Latin1_General_CP1_CI_AI NOT NULL, ); GO CREATE TABLE #OrdHeader ( SalesOrderID INTEGER NOT NULL, OrderDate DATETIME NOT NULL, SalesOrderNumber NVARCHAR(25) COLLATE SQL_Latin1_General_CP1_CI_AI NOT NULL, CustomerID INTEGER NOT NULL, ); GO CREATE TABLE #OrdDetail ( SalesOrderID INTEGER NOT NULL, OrderQty SMALLINT NOT NULL, LineTotal NUMERIC(38,6) NOT NULL, ProductMainID INTEGER NOT NULL, ProductSubID INTEGER NOT NULL, ProductSubSubID INTEGER NOT NULL, ); GO INSERT #Custs ( CustomerID, TerritoryID, CustomerType ) SELECT C.CustomerID, C.TerritoryID, C.CustomerType FROM AdventureWorks.Sales.Customer C WITH (TABLOCK); GO INSERT #Prods ( ProductMainID, ProductSubID, ProductSubSubID, Name ) SELECT P.ProductID, P.ProductID, P.ProductID, P.Name FROM AdventureWorks.Production.Product P WITH (TABLOCK); GO INSERT #OrdHeader ( SalesOrderID, OrderDate, SalesOrderNumber, CustomerID ) SELECT H.SalesOrderID, H.OrderDate, H.SalesOrderNumber, H.CustomerID FROM AdventureWorks.Sales.SalesOrderHeader H WITH (TABLOCK); GO INSERT #OrdDetail ( SalesOrderID, OrderQty, LineTotal, ProductMainID, ProductSubID, ProductSubSubID ) SELECT D.SalesOrderID, D.OrderQty, D.LineTotal, D.ProductID, D.ProductID, D.ProductID FROM AdventureWorks.Sales.SalesOrderDetail D WITH (TABLOCK); The query itself is a simple join of the four tables: SELECT P.ProductMainID AS PID, P.Name, D.OrderQty, H.SalesOrderNumber, H.OrderDate, C.TerritoryID FROM #Prods P JOIN #OrdDetail D ON P.ProductMainID = D.ProductMainID AND P.ProductSubID = D.ProductSubID AND P.ProductSubSubID = D.ProductSubSubID JOIN #OrdHeader H ON D.SalesOrderID = H.SalesOrderID JOIN #Custs C ON H.CustomerID = C.CustomerID ORDER BY P.ProductMainID ASC OPTION (RECOMPILE, MAXDOP 1); Remember that these tables have no indexes at all, and only the single-column sampled statistics SQL Server automatically creates (assuming default settings).  The estimated query plan produced for the test query looks like this (click to enlarge): The Problem The problem here is one of cardinality estimation – the number of rows SQL Server expects to find at each step of the plan.  The lack of indexes and useful statistical information means that SQL Server does not have the information it needs to make a good estimate.  Every join in the plan shown above estimates that it will produce just a single row as output.  Brad covers the factors that lead to the low estimates in his post. In reality, the join between the #Prods and #OrdDetail tables will produce 121,317 rows.  It should not surprise you that this has rather dire consequences for the remainder of the query plan.  In particular, it makes a nonsense of the optimizer’s decision to use Nested Loops to join to the two remaining tables.  Instead of scanning the #OrdHeader and #Custs tables once (as it expected), it has to perform 121,317 full scans of each.  The query takes somewhere in the region of twenty minutes to run to completion on my development machine. A Solution At this point, you may be thinking the same thing I was: if we really are stuck with no indexes, the best we can do is to use hash joins everywhere. We can force the exclusive use of hash joins in several ways, the two most common being join and query hints.  A join hint means writing the query using the INNER HASH JOIN syntax; using a query hint involves adding OPTION (HASH JOIN) at the bottom of the query.  The difference is that using join hints also forces the order of the join, whereas the query hint gives the optimizer freedom to reorder the joins at its discretion. Adding the OPTION (HASH JOIN) hint results in this estimated plan: That produces the correct output in around seven seconds, which is quite an improvement!  As a purely practical matter, and given the rigid rules of the environment we find ourselves in, we might leave things there.  (We can improve the hashing solution a bit – I’ll come back to that later on). Faster Nested Loops It might surprise you to hear that we can beat the performance of the hash join solution shown above using nested loops joins exclusively, and without breaking the rules we have been set. The key to this part is to realize that a condition like (A = B) can be expressed as (A <= B) AND (A >= B).  Armed with this tremendous new insight, we can rewrite the join predicates like so: SELECT P.ProductMainID AS PID, P.Name, D.OrderQty, H.SalesOrderNumber, H.OrderDate, C.TerritoryID FROM #OrdDetail D JOIN #OrdHeader H ON D.SalesOrderID >= H.SalesOrderID AND D.SalesOrderID <= H.SalesOrderID JOIN #Custs C ON H.CustomerID >= C.CustomerID AND H.CustomerID <= C.CustomerID JOIN #Prods P ON P.ProductMainID >= D.ProductMainID AND P.ProductMainID <= D.ProductMainID AND P.ProductSubID = D.ProductSubID AND P.ProductSubSubID = D.ProductSubSubID ORDER BY D.ProductMainID OPTION (RECOMPILE, LOOP JOIN, MAXDOP 1, FORCE ORDER); I’ve also added LOOP JOIN and FORCE ORDER query hints to ensure that only nested loops joins are used, and that the tables are joined in the order they appear.  The new estimated execution plan is: This new query runs in under 2 seconds. Why Is It Faster? The main reason for the improvement is the appearance of the eager Index Spools, which are also known as index-on-the-fly spools.  If you read my Inside The Optimiser series you might be interested to know that the rule responsible is called JoinToIndexOnTheFly. An eager index spool consumes all rows from the table it sits above, and builds a index suitable for the join to seek on.  Taking the index spool above the #Custs table as an example, it reads all the CustomerID and TerritoryID values with a single scan of the table, and builds an index keyed on CustomerID.  The term ‘eager’ means that the spool consumes all of its input rows when it starts up.  The index is built in a work table in tempdb, has no associated statistics, and only exists until the query finishes executing. The result is that each unindexed table is only scanned once, and just for the columns necessary to build the temporary index.  From that point on, every execution of the inner side of the join is answered by a seek on the temporary index – not the base table. A second optimization is that the sort on ProductMainID (required by the ORDER BY clause) is performed early, on just the rows coming from the #OrdDetail table.  The optimizer has a good estimate for the number of rows it needs to sort at that stage – it is just the cardinality of the table itself.  The accuracy of the estimate there is important because it helps determine the memory grant given to the sort operation.  Nested loops join preserves the order of rows on its outer input, so sorting early is safe.  (Hash joins do not preserve order in this way, of course). The extra lazy spool on the #Prods branch is a further optimization that avoids executing the seek on the temporary index if the value being joined (the ‘outer reference’) hasn’t changed from the last row received on the outer input.  It takes advantage of the fact that rows are still sorted on ProductMainID, so if duplicates exist, they will arrive at the join operator one after the other. The optimizer is quite conservative about introducing index spools into a plan, because creating and dropping a temporary index is a relatively expensive operation.  It’s presence in a plan is often an indication that a useful index is missing. I want to stress that I rewrote the query in this way primarily as an educational exercise – I can’t imagine having to do something so horrible to a production system. Improving the Hash Join I promised I would return to the solution that uses hash joins.  You might be puzzled that SQL Server can create three new indexes (and perform all those nested loops iterations) faster than it can perform three hash joins.  The answer, again, is down to the poor information available to the optimizer.  Let’s look at the hash join plan again: Two of the hash joins have single-row estimates on their build inputs.  SQL Server fixes the amount of memory available for the hash table based on this cardinality estimate, so at run time the hash join very quickly runs out of memory. This results in the join spilling hash buckets to disk, and any rows from the probe input that hash to the spilled buckets also get written to disk.  The join process then continues, and may again run out of memory.  This is a recursive process, which may eventually result in SQL Server resorting to a bailout join algorithm, which is guaranteed to complete eventually, but may be very slow.  The data sizes in the example tables are not large enough to force a hash bailout, but it does result in multiple levels of hash recursion.  You can see this for yourself by tracing the Hash Warning event using the Profiler tool. The final sort in the plan also suffers from a similar problem: it receives very little memory and has to perform multiple sort passes, saving intermediate runs to disk (the Sort Warnings Profiler event can be used to confirm this).  Notice also that because hash joins don’t preserve sort order, the sort cannot be pushed down the plan toward the #OrdDetail table, as in the nested loops plan. Ok, so now we understand the problems, what can we do to fix it?  We can address the hash spilling by forcing a different order for the joins: SELECT P.ProductMainID AS PID, P.Name, D.OrderQty, H.SalesOrderNumber, H.OrderDate, C.TerritoryID FROM #Prods P JOIN #Custs C JOIN #OrdHeader H ON H.CustomerID = C.CustomerID JOIN #OrdDetail D ON D.SalesOrderID = H.SalesOrderID ON P.ProductMainID = D.ProductMainID AND P.ProductSubID = D.ProductSubID AND P.ProductSubSubID = D.ProductSubSubID ORDER BY D.ProductMainID OPTION (MAXDOP 1, HASH JOIN, FORCE ORDER); With this plan, each of the inputs to the hash joins has a good estimate, and no hash recursion occurs.  The final sort still suffers from the one-row estimate problem, and we get a single-pass sort warning as it writes rows to disk.  Even so, the query runs to completion in three or four seconds.  That’s around half the time of the previous hashing solution, but still not as fast as the nested loops trickery. Final Thoughts SQL Server’s optimizer makes cost-based decisions, so it is vital to provide it with accurate information.  We can’t really blame the performance problems highlighted here on anything other than the decision to use completely unindexed tables, and not to allow the creation of additional statistics. I should probably stress that the nested loops solution shown above is not one I would normally contemplate in the real world.  It’s there primarily for its educational and entertainment value.  I might perhaps use it to demonstrate to the sceptical that SQL Server itself is crying out for an index. Be sure to read Brad’s original post for more details.  My grateful thanks to him for granting permission to reuse some of his material. Paul White Email: [email protected] Twitter: @PaulWhiteNZ

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  • NRF Online Merchandising Workshop: Where Online Retailers Are Focusing for Holiday and Beyond

    - by Rose Spicer-Oracle
    0 0 1 1204 6863 Oracle Corporation 57 16 8051 14.0 Normal 0 false false false EN-US JA X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:12.0pt; font-family:Cambria; mso-ascii-font-family:Cambria; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Cambria; mso-hansi-theme-font:minor-latin;} Last month we attended the NRF Online Merchandising Workshop in LA, and it was a great opportunity to catch up with our customers, meet new retailers, and hear some great presentations from VF Corporation, Zazzle, Julep Beauty, Backcountry, eBags and more. The one-on-one conversations with Merchants and the keynote presentations carry the same themes across companies of all sizes and across verticals. With only 125 days left (and counting) until Black Friday, these conversations provided some great insight in to what’s top of mind for retailers during the most stressful time of their year, and a sneak peek in to what they will deliver this holiday season.  Some of the most popular topics were: When to start promoting for holiday: seems like a funny conversation to have in July, but a number of retailers said they already had their holiday shopping gift guides live on their site, and it was attracting a significant portion of their onsite traffic. When it comes to timing, most retailers were questioning when to begin their holiday promotions -- carefully balancing when to release pricing and specials, and knowing that customers are holding out for last-minute deals and price drops. Many retailers noted the frustrations around transparent pricing by Amazon and a few other mega-retailers last year, publishing their “lowest prices of the season” as early as October – ensuring shoppers that those prices were the best they could get all season long. Many retailers felt their hands were forced to drop prices. Others kept their set pricing with negative customer reaction, causing some to miss their holiday goals. The pressure is on, and most retailers identified November 1 as their target start date for the holiday promotions blitz. Some are even waiting for the big guys to release their “lowest prices of the season” guides and will then follow suit.      Attribution is tough – and a huge focus: understanding the path to conversion is a tough nut to crack, especially in the new omnichannel world where consumers use multiple touchpoints to make a single purchase, and internal management wants to know hard data. This has lead many retailers to invest in attribution; carefully tracking their online marketing efforts to determine what gets “credit” for the sale, instead of giving credit to the “last click.” Retailers noted that it is very difficult to determine the numbers when online and offline worlds collide – like when a shopper uses digital channels for research and then makes a purchase in a store. As one of the presenters from The North Face mentioned in her keynote, a key to enabling better customer service and satisfaction when it comes to converged online and offline sales is training the in-store staff, and creating a culture where it eventually “doesn’t matter what group gets the credit” if they all add to the sale. No doubt, the area of attribution will be a big area of retail investment in the coming years.      How to plan for the converged world: planning to ensure inventory gets where it needs to be was another concern. In conversations with retailers, we advised them to analyze customer patterns: where shoppers purchase items, where the items were sourced from and even where items are returned. This analysis is very valuable in determining inventory plans. From there, retailers can more accurately plan and allocate inventory to support both the online and offline customer behavior. As we head into the holiday season, the need for accurate enterprise-wide inventory visibility, and providing that information to associates, is even more critical to the brand-wide customer experience.       Improving the search / navigation / usability of the site(s): Aside from some of the big ideas and standard holiday pricing pressure, most conversations we had centered around continuing to improve the basics of the site. Reinvesting in search and navigation came up time and time again (FitForCommerce blogged about what a big topic it was at the event as well). Obviously getting shoppers on their path quickly and allowing them to find what they need fast is critical, but it was definitely interesting to hear just how much effort is still going in to honing the search and navigation experience. Adding new elements to search and navigation like typeahed, inventive navigation refinements, and new navigation categories like gift guides, specialized boutiques and flash sales were top of mind, in addition to searchandising and making search-driven product recommendations. (Oracle can help!)       Reducing cart abandonment: always a hot topic that is top of mind for every online retailer. Getting shoppers to the cart is often less then half the battle; getting them to click “buy” and complete the transaction is much more difficult. While retailers carefully study the checkout process and where shoppers tend to bounce, they know that how they design their checkout page is critical. We’re all online shoppers in our personal lives and we know how frustrating it can be when total prices are not transparent (i.e. shipping, processing, taxes is not included until the very last possible screen before clicking that buy button). Online retailers are struggling with where in the checkout process to surface the total price to be charged to reduce cart abandonment, while not showing the total figure too early in the process that it keeps shoppers from getting to checkout altogether. Recent research shows that providing total pricing prior to the checkout process dramatically reduces cart abandonment – as it serves as a filter to those shopping within a specific price band. Much of the cart abandonment discussion leads us to…       The free shipping / free returns question: it’s no secret that because of Amazon and programs like Prime, consumers expect free shipping, much to the chagrin of the smaller retailer. The reality is that if you’re not a mega-retailer, shipping is an expensive part of doing business that doesn’t allow most retailers to keep their prices low and offer free shipping. This has many retailers venturing out on the “free returns” path, especially in apparel. A number of retailers we spoke with are testing a flat rate shipping fee with free returns to see if they can crack the price threshold where shoppers are willing to pay for shipping with an added service. But, free shipping remains king.      Social ads and retargeting: they are working, but do they turn off consumers? That’s the big question. Every retailer we spoke with during a roundtable on the topic said that social ads and retargeting (where that pair of boots you’re been eyeing on a site magically follows you around the Internet) work and are meeting campaign goals. The larger question many retailers are asking is if this type of tactic is turning off a large number of shoppers, even if these campaigns are meeting their early goals. Retailers also mentioned that Facebook ads are working very well for them, especially when it comes to new customer acquisition, serving as a complimentary a channel to SEO when it comes to engaging new customers. While there are always new things to experiment with in retail, standard challenges are top of mind as retailers scramble to get ready for holiday. It will undoubtedly be another record-breaking online shopping season, but as retailers get more and more advanced with each Black Friday, expect some exciting things. This excitement needs to be backed by sound solutions and optimized operations. Then again, consumers are expecting more than ever, so I don’t doubt that retailers are already thinking about the possibilities of holiday 2015… and beyond. Customers who read this article, also found value in the following stories: Personalization for Retail: http://blogs.oracle.com/retail/entry/personalization_for_retailShop Direct User Experience Focus Drives Sales:https://blogs.oracle.com/retail/entry/shop_direct_user_experience_focusMaking Waves: Australian Online Retailer SurfStitch: https://blogs.oracle.com/oracleretail/entry/surf_stitchWhat’s new in Oracle Commerce v11.1 for RetailWhat the Content+Commerce Equation is Missing

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  • The Internet of Things & Commerce: Part 2 -- Interview with Brian Celenza, Commerce Innovation Strategist

    - by Katrina Gosek, Director | Commerce Product Strategy-Oracle
    Internet of Things & Commerce Series: Part 2 (of 3) Welcome back to the second installation of my three part series on the Internet of Things & Commerce. A few weeks ago, I wrote “The Next 7,000 Days” about how we’ve become embedded in a digital architecture in the last 7,000 days since the birth of the internet – an architecture that everyday ties the massive expanse of the internet evermore closely with our physical lives. This blog series explores how this new blend of virtual and material will change how we shop and how businesses sell. Now enjoy reading my interview with Brian Celenza, one of the chief strategists in our Oracle Commerce innovation group. He comments on the past, present, and future of the how the growing Internet of Things relates and will relate to the buying and selling of goods on and offline. -------------------------------------------- QUESTION: You probably have one of the coolest jobs on our team, Brian – and frankly, one of the coolest jobs in our industry. As part of the innovation team for Oracle Commerce, you’re regularly working on bold features and groundbreaking commerce-focused experiences for our vision demos. As you look back over the past couple of years, what is the biggest trend (or trends) you’ve seen in digital commerce that started to bring us closer to this idea of what people are calling an “Internet of Things”? Brian: Well as you look back over the last couple of years, the speed at which change in our industry has moved looks like one of those blurred movement photos – you know the ones where the landscape blurs because the observer is moving so quickly your eye focus can’t keep up. But one thing that is absolutely clear is that the biggest catalyst for that speed of change – especially over the last three years – has been mobile. Mobile technology changed everything. Over the last three years the entire thought process of how to sell on (and offline) has shifted because of mobile technology advances. Particularly for eCommerce professionals who have started to move past the notion of “channels” for selling goods to this notion of “Mobile First”… then the Web site. Or more accurately, that everything – smartphones, web, store, tablet – is just one channel or has to act like one singular access point to the same product catalog, information and content. The most innovative eCommerce professionals realized some time ago that it’s not ideal to build an eCommerce Web site and then build everything on top of or off of it. Rather, they want to build an eCommerce API and then integrate it will all other systems. To accomplish this, they are leveraging all the latest mobile technologies or possibilities mobile technology has opened up: 4G and LTE, GPS, bluetooth, touch screens, apps, html5… How has this all started to come together for shopping experiences on and offline? Well to give you a personal example, I remember visiting an Apple store a few years ago and being amazed that I didn’t have to wait in line because a store associate knew everything about me from my ID – right there on the sales floor – and could check me out anywhere. Then just a few months later (when like any good addict) I went back to get the latest and greatest new gadget, I felt like I was stealing it because I could check myself out with my smartphone. I didn’t even need to see a sales associate OR go to a cash register. Amazing. And since then, all sort sorts of companies across all different types of industries – from food service to apparel –  are starting to see mobile payments in the billions of dollars now thanks not only to the convenience factor but to smart loyalty rewards programs as well. These are just some really simple current examples that come to mind. So many different things have happened in the last couple of years, it’s hard to really absorb all of the quickly – because as soon as you do, everything changes again! Just like that blurry speed photo image. For eCommerce, however, this type of new environment underscores the importance of building an eCommerce API – a platform that has services you can tap in to and build on as the landscape changes at a fever pitch. It’s a mobile first perspective. A web service perspective – particularly if you are thinking of how to engage customers across digital and physical spaces. —— QUESTION: Thanks for bringing us into the present – some really great examples you gave there to put things into perspective. So what do you see as the biggest trend right now around the “Internet of Things” – and what’s coming next few years? Brian: Honestly, even sitting where I am in the innovation group – it’s hard to look out even 12 months because, well, I don’t even think we’ve fully caught up with what is possible now. But I can definitely say that in the last 12 months and in the coming 12 months, in the technology and eCommerce world it’s all about iBeacons. iBeacons are awesome tools we have right now to tie together physical and digital shopping experiences. They know exactly where you are as a shopper and can communicate that to businesses. Currently there seem to be two camps of thought around iBeacons. First, many people are thinking of them like an “indoor GPS”, which to be fair they literally are. The use case this first camp envisions for iBeacons is primarily for advertising and marketing. So they use iBeacons to push location-based promotions to customers if they are close to a store or in a store. You may have seen these types of mobile promotions start to pop up occasionally on your smart phone as you pass by a store you’ve bought from in the past. That’s the work of iBeacons. But in my humble opinion, these promotions probably come too early in the customer journey and although they may be well timed and work to “convert” in some cases, I imagine in most they are just eroding customer trust because they are kind of a “one-size-fits-all” solution rather than one that is taking into account what exactly the customer might be looking for in that particular moment. Maybe they just want more information and a promotion is way too soon for that type of customer. The second camp is more in line with where my thinking falls. In this case, businesses take a more sensitive approach with iBeacons to customers’ needs. Instead of throwing out a “one-size-fits-all” to any passer by with iBeacons, the use case is more around looking at the physical proximity of a customer as an opportunity to provide a service: show expert reviews on a product they may be looking at in a particular aisle of a store, offer the opportunity to compare prices (and then offer a promotion), signal an in-store associate if a customer has been in the store for more than 10 minutes in one place. These are all less intrusive more value-driven uses of iBeacons. And they are more about building customer trust through service. To take this example a bit further into the future realm of “Big Data” and “Internet of Things” businesses could actually use the Oracle Commerce Platform and iBeacons to “silently” track customer movement w/in the store to provide higher quality service. And this doesn’t have to be creepy or intrusive. Simply if a customer has been in a particular department or aisle for more than a 5 or 10 minutes, an in-store associate could come over an offer some assistance already knowing customer preferences from their online profile and maybe even seeing the items in a shopping cart they started at home. None of this has to be revealed to the customer, but it certainly could boost the level of service an in-store sales associate could provide. Or, in another futuristic example, stores could use the digital footprint of the physical store transmitted by iBeacons to generate heat maps of the store that could be tracked over time. Imagine how much you could find out about which parts of the store are more busy during certain parts of the day or seasons. This could completely revolutionize how physical merchandising is deployed or where certain high value / new items are placed. And / or this use of iBeacons could also help businesses figure out if customers are getting held up in certain parts of the store during busy days like Black Friday. If long lines are causing customers to bounce from a physical store and leave those holiday gifts behind, maybe having employees with mobile check as an option could remove the cash register bottleneck. But going to back to my original statement, it’s all still very early in the story for iBeacons. The hardware manufacturers are still very new and there is still not one clear standard.  Honestly, it all goes back to building and maintaining an extensible and flexible platform for anywhere engagement. What you’re building today should allow you to rapidly take advantage of whatever unimaginable use cases wait around the corner. ------------------------------------------------------ I hope you enjoyed the brief interview with Brian. It’s really awesome to have such smart and innovation-minded individuals on our Oracle Commerce innovation team. Please join me again in a few weeks for Part 3 of this series where I interview one of the product managers on our team about how the blending of digital and in-store selling in influencing our product development and vision.

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  • Surface RT: To Be Or Not To Be (Part 1)

    - by smehaffie
    So the Surface RT has been out for 9 months and Microsoft just declared a $900 million dollar write-down. So how did this happen and what does it mean for Microsoft’s efforts to break into the tablet market? I have been thinking a lot about most of the information below since the Surface product line was released. If you are looking for a “Microsoft Is Dead” story, then don’t read any further. But if you want an honest look at what I think led Microsoft to this point and what I think can be done to make Surface RT devices better, then please continue reading. What Led Microsoft To The $900 Million Write-Down Surface Unveiling:Microsoft totally missed the boat when they unveiled the Surface product line on June 18th, 2012. Microsoft should’ve been ready to post the specifications of both devices that night. Microsoft should’ve had a site up and running right after the event so people could pre-order the devices. This would have given them a good idea what the interest was in each device.  They could also have used this data to make a better estimate for the number of units to to have available for the launch and beyond.  They also lost out on taking advantage of the excitement generated by the Surface RT and Surface Pro announcement. They could have thrown in a free touch keyboard to anyone who pre-ordered. The advertising should have started right after the announcement and gotten bigger as launch day approached. Push for as many pre-order as possible and build excitement for the launch. Actual Launch (Surface RT): By this time all excitement was gone from the initial announcement, except for the Micorsoft faithful. Microsoft should have been ready to sell the Surface in as many markets as possible at launch. The limited market release was a real letdown for a lot of people.  A limited release right after the initial announce is understandable, but not at the official launch of the product. Microsoft overpriced the device and now they are lowering it to what it should have been to start with. The $349 price is within the range I suggested it should be at before pricing was announced. (Surface Tablets: The Price Must Be Right). Limited ordering options online was also a killer. User should have been able to buy the base unit of each device and then add on whatever keyboard they wanted to (this applies more to the Surface Pro).  There should have also been a place where users could order any additional add-ins that they wanted to buy (covers, extra power supplies, etc.) Marketing was better and the dancing “Click In” commercial was cool, but the ads comparing the iPad with Siri should have been on the air from day one of the announcement (or at least the launch).  Consumers want to know why you tablet is better, not just that is has a clickable keyboard and built-in kickstand. They could have also compared it to some of the other mid-range tablets if they had not overprices it to begin with. Stock Applications (Mail, People, Calendar, Music, Video, Reader and IE): This is where Microsoft really blew it. They had all the time in the world to make these applications the best of breed and instead we got applications that seemed thrown together.  Some updates have made these application better, but they are all still lacking in features that should have been there from day one. This did not help to enhance a new users experience any. ** I will admit that the applications that were data driven were first class citizen’s and that makes it even more perplexing why MS could knock it out of the park with the Weather, Travel, Finance, Bing, etc.) and fail so miserably on the core applications users would use the most on a tablet. Desktop on Tablet: The desktop just is so out of place on the tablet  I understand it was needed for Office but think it would have been better to not have the desktop in Windows RT, but instead open up the Office applications in full screen mode, in a desktop shell (same goes for  IE11).That way the user wouldn’t realize they are leaving Metro and going to the desktop. The other option would have been to just not include Office on Windows RT devices. Instead they could have made awesome Widows Store Apps for Word, Excel, OneNote and PowerPoint. In addition, they could have made the stock Mail, People, and Calendar applications contain all the functions that Outlook gives desktop users. Having some of the settings in desktop mode and others under “Change PC Settings” made Windows RT seemed unfinished and rushed to market. What Can Be Done To Make Windows RT Based Tablets Better (At least in my opinion) Either eliminate the desktop all together from Windows RT or at least make the user experience better by hiding the fact the user is running Office/IE in the desktop. Personally I ‘d like them to totally get rid of it and just make awesome Windows Store Application version of Word, Excel PowerPoint & OneNote.  This might also make the OS smaller and give the user more available disk space. I doubt there will ever be a Windows Store App versions of Office, but I still think it is a good idea. Make is so users can easily direct their documents, picture, videos and music to their extra storage and can access these files from the standard libraries.  A user should not have to create a VM on their microSD card or create symbolic links to get this to work properly. Most consumers would not be able to do this. Then users get frustrated when they run out or room on their main storage because nothing is automatically save to their microSD card when saved to libraries.  This is a major bug that needs to be fixed, otherwise Microsoft’s selling point of having a microSD slot is worthless. Allows users to uninstall and re-install any of the Office product that come with the Surface. That way people can free up storage space by uninstalling the Office applications they do not need. Everyone’s needs are different, so make the options flexible. Don’t take up storage space for applications the user will not use. Make the Core applications the “Cream of the Crop” Windows App Store applications. The should set the bar for all other Store applications. Improve performance as much as possible, if it seems to be sluggish on a tablet consumer will not buy it. They need to price the next line of Surface product very aggressive to undercut not only iPad but also Android low end tablets (Nook, Kindle Fire, and Nexus, etc.) Give developers incentives to write quality applications for the devices. Don’t reward developers for cranking out cookie cutter, low quality applications. I’d even suggest Microsoft consider implementing some new store certification guideline to stop these type of applications being published. Allow users to easily move the recover disk “partition between their microSD card and main storage. My Predictions for the Surface RT and Windows RT I honestly think even with all the missteps MS has made since the announcement  about the Surface product line, that they are on the right path. I was excited the Surface tablets when they were announced, and I still am. The truth be told, Windows 8 on a tablet (aka: Windows RT) is better than both iOS and Android. My nephew who is an Apple fan boy told me after he saw and used Windows 8 (he got the beta running on his iPad), that Windows 8 kicked Apples butt as a tablet OS. So there is hope for all Windows RT based tablets. I agree with my nephew and that is why whenever anyone asks me about my Surface, I love showing it off and recommend it. The 6 keys to gaining market share in the tablet market are; Aggressive pricing by both Microsoft and their OEM’s Good quality devices put out by Microsoft and their OEM’s (there are some out there, but not enough) Marketing, Marketing, Marketing from both Microsoft and their OEM’s (Need more ads showing why windows based tablets are better than iPads and Android tablets) Getting Widows tablets in retails stores all over, and giving sales people incentive to sell them. Consumers like to try electronics out before they buy them, and most will listen to what the sales person suggest. Microsoft needs sales people in retail stores directing people to buy windows based tablets over iPads and Android tablets. I think the Microsoft Stores within Best Buy is a good start, but they also need to get prominent displays in Walmart, Target, etc.. Release a smaller form factor Surface, Hopefully the 8”-10” next generation Surface is not a rumor. Make “Surface” the brand name for all Microsoft tablets and hybrid devices that they come out with. They cannot change the name with each new release.  Make Surface synonymous with quality, the same way that iPad  is for Apple. Well, that is my 2 cents on the subject. Let me know your thoughts by leaving a comment below. Soon to follow will be my thought on the Surface Pro, so keep an eye out for it. var addthis_pub="smehaffie"; var addthis_options="email, print, digg, slashdot, delicious, twitter, live, myspace, facebook, google, stumbleupon, newsvine";

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  • Issue 15: SVP Focus

    - by rituchhibber
         SVP FOCUS FOCUS -- Chris Baker SVP Oracle Worldwide ISV-OEM-Java Sales Chris Baker is the Global Head of ISV/OEM Sales responsible for working with ISV/OEM partners to maximise Oracle's business through those partners, whilst maximising those partners’ business to their end users. Chris works with partners, customers, innovators, investors and employees to develop innovative business solutions using Oracle products, services and skills. RESOURCES -- Oracle PartnerNetwork (OPN) OPN Solutions Catalog Oracle Exastack Program Oracle Exastack Optimized Oracle Cloud Computing Oracle Engineered Systems Oracle and Java SUBSCRIBE FEEDBACK PREVIOUS ISSUES "By taking part in marketing activities, our partners accelerate their sales cycles." -- Firstly, could you please explain Oracle's current strategy for ISV partners, globally and in EMEA? Oracle customers use independent software vendor (ISV) applications to run their businesses. They use them to generate revenue and to fulfil obligations to their own customers. Our strategy is very straight-forward. We want all of our ISV partners and OEMs to concentrate on the things that they do the best—building applications to meet the unique industry and functional requirements of their customer. We want to ensure that we deliver a best-in-class application platform so ISVs are free to concentrate their effort on their application functionality and user experience We invest over four billion dollars in research and development every year, and we want our ISVs to benefit from all of that investment in operating systems, virtualisation, databases, middleware, engineered systems, and other hardware. By doing this, we help them to reduce their costs, gain more consistency and agility for quicker implementations, and also rapidly differentiate themselves from other application vendors. It's all about simplification because we believe that around 25 to 30 percent of the development costs incurred by many ISVs are caused by customising infrastructure and have nothing to do with their applications. Our strategy is to enable our ISV partners to standardise their application platform using engineered architecture, so they can write once to the Oracle stack and deploy seamlessly in the cloud, on-premise, or in hybrid deployments. It's really important that architecture is the same in order to keep cost and time overheads at a minimum, so we provide standardisation and an environment that enables our ISVs to concentrate on the core business that makes them the most money and brings them success. How do you believe this strategy is helping the ISVs to work hand-in-hand with Oracle to ensure that end customers get the industry-leading solutions that they need? We work with our ISVs not just to help them be successful, but also to help them market themselves. We have something called the 'Oracle Exastack Ready Program', which enables ISVs to publicise themselves as 'Ready' to run the core software platforms that run on Oracle's engineered systems including Exadata and Exalogic. So, for example, they can become 'Database Ready' which means that they use the latest version of Oracle Database and therefore can run their application without modification on Exadata or the Oracle Database Appliance. Alternatively, they can become WebLogic Ready, Oracle Linux Ready and Oracle Solaris Ready which means they run on the latest release and therefore can run their application, with no new porting work, on Oracle Exalogic. Those 'Ready' logos are important in helping ISVs advertise to their customers that they are using the latest technologies which have been fully tested. We now also have Exadata Ready and Exalogic Ready programmes which allow ISVs to promote the certification of their applications on these platforms. This highlights these partners to Oracle customers as having solutions that run fluently on the Oracle Exadata Database Machine, the Oracle Exalogic Elastic Cloud or one of our other engineered systems. This makes it easy for customers to identify solutions and provides ISVs with an avenue to connect with Oracle customers who are rapidly adopting engineered systems. We have also taken this programme to the next level in the shape of 'Oracle Exastack Optimized' for partners whose applications run best on the Oracle stack and have invested the time to fully optimise application performance. We ensure that Exastack Optimized partner status is promoted and supported by press releases, and we help our ISVs go to market and differentiate themselves through the use of our technology and the standardisation it delivers. To date we have had several hundred organisations successfully work through our Exastack Optimized programme. How does Oracle's strategy of offering pre-integrated open platform software and hardware allow ISVs to bring their products to market more quickly? One of the problems for many ISVs is that they have to think very carefully about the technology on which their solutions will be deployed, particularly in the cloud or hosted environments. They have to think hard about how they secure these environments, whether the concern is, for example, middleware, identity management, or securing personal data. If they don't use the technology that we build-in to our products to help them to fulfil these roles, they then have to build it themselves. This takes time, requires testing, and must be maintained. By taking advantage of our technology, partners will now know that they have a standard platform. They will know that they can confidently talk about implementation being the same every time they do it. Very large ISV applications could once take a year or two to be implemented at an on-premise environment. But it wasn't just the configuration of the application that took the time, it was actually the infrastructure - the different hardware configurations, operating systems and configurations of databases and middleware. Now we strongly believe that it's all about standardisation and repeatability. It's about making sure that our partners can do it once and are then able to roll it out many different times using standard componentry. What actions would you recommend for existing ISV partners that are looking to do more business with Oracle and its customer base, not only to maximise benefits, but also to maximise partner relationships? My team, around the world and in the EMEA region, is available and ready to talk to any of our ISVs and to explore the possibilities together. We run programmes like 'Excite' and 'Insight' to help us to understand how we can help ISVs with architecture and widen their environments. But we also want to work with, and look at, new opportunities - for example, the Machine-to-Machine (M2M) market or 'The Internet of Things'. Over the next few years, many millions, indeed billions of devices will be collecting massive amounts of data and communicating it back to the central systems where ISVs will be running their applications. The only way that our partners will be able to provide a single vendor 'end-to-end' solution is to use Oracle integrated systems at the back end and Java on the 'smart' devices collecting the data—a complete solution from device to data centre. So there are huge opportunities to work closely with our ISVs, using Oracle's complete M2M platform, to provide the infrastructure that enables them to extract maximum value from the data collected. If any partners don't know where to start or who to contact, then they can contact me directly at [email protected] or indeed any of our teams across the EMEA region. We want to work with ISVs to help them to be as successful as they possibly can through simplification and speed to market, and we also want all of the top ISVs in the world based on Oracle. What opportunities are immediately opened to new ISV partners joining the OPN? As you know OPN is very, very important. New members will discover a huge amount of content that instantly becomes accessible to them. They can access a wealth of no-cost training and enablement materials to build their expertise in Oracle technology. They can download Oracle software and use it for development projects. They can help themselves become more competent by becoming part of a true community and uncovering new opportunities by working with Oracle and their peers in the Oracle Partner Network. As well as publishing massive amounts of information on OPN, we also hold our global Oracle OpenWorld event, at which partners play a huge role. This takes place at the end of September and the beginning of October in San Francisco. Attending ISV partners have an unrivalled opportunity to contribute to elements such as the OpenWorld / OPN Exchange, at which they can talk to other partners and really begin thinking about how they can move their businesses on and play key roles in a very large ecosystem which revolves around technology and standardisation. Finally, are there any other messages that you would like to share with the Oracle ISV community? The crucial message that I always like to reinforce is architecture, architecture and architecture! The key opportunities that ISVs have today revolve around standardising their architectures so that they can confidently think: "I will I be able to do exactly the same thing whenever a customer is looking to deploy on-premise, hosted or in the cloud". The right architecture is critical to being competitive and to really start changing the game. We want to help our ISV partners to do just that; to establish standard architecture and to seize the opportunities it opens up for them. New market opportunities like M2M are enormous - just look at how many devices are all around you right now. We can help our partners to interface with these devices more effectively while thinking about their entire ecosystem, rather than just the piece that they have traditionally focused upon. With standardised architecture, we can help people dramatically improve their speed, reach, agility and delivery of enhanced customer satisfaction and value all the way from the Java side to their centralised systems. All Oracle ISV partners must take advantage of these opportunities, which is why Oracle will continue to invest in and support them. Oracle OpenWorld 2010 Whether you attended Oracle OpenWorld 2009 or not, don't forget to save the date now for Oracle OpenWorld 2010. The event will be held a little earlier next year, from 19th-23rd September, so please don't miss out. With thousands of sessions and hundreds of exhibits and demos already lined up, there's no better place to learn how to optimise your existing systems, get an inside line on upcoming technology breakthroughs, and meet with your partner peers, Oracle strategists and even the developers responsible for the products and services that help you get better results for your end customers. Register Now for Oracle OpenWorld 2010! Perhaps you are interested in learning more about Oracle OpenWorld 2010, but don't wish to register at this time? Great! Please just enter your contact information here and we will contact you at a later date. How to Exhibit at Oracle OpenWorld 2010 Sponsorship Opportunities at Oracle OpenWorld 2010 Advertising Opportunities at Oracle OpenWorld 2010 -- Back to the welcome page

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