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• What is the Best Internet Provider in the Salt Lake Valley for hosting your future online business f

  - by Justin

  This is for people familiar with the ISP scene in Salt Lake. Also, UTOPIA is not available in my neighborhood yet. I'm looking for comparisons between Comcast, Qwest, and especially other providers I'm not aware of. While I will have online backup (of course!), I want to host some things from my own home at the start of my business. Once money starts flowing in, I will move to a hosted provider, but in the meantime I would like a provider which provides fast (1+ mb/s at least) upload speeds (fast download a given), a static IP, and especially a reasonable price.

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• How do you integrate MYOB Exo Business (Exonet) to a .NET application?

  - by Tenacious T

  I'm currently exploring the possibility of integrating MYOB Exo Business (Exonet) to a shopping cart developed using ASP.NET 3.5. I understand that there is an MYOB ODBC driver to use as a connector. Is this the only way to do it?

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• Windows Server 2008 small business server 64-Bit Vmware Server 2 IIS 7 HTTP Error 503. The service i

  - by deeztech69

  Hello, I've tried to install vmware server 2 on a small business server 2008 host and IIS 7 stopped working. Everytime I tried to access any website on the server including OWA I get HTTP Error 503. The service is unavailable. I've tried to restart the IIS services and websites with no luck. Removed vmware server and the problem persists. There are no errors in the application logs concerning IIS or anything related. I'm stumped. Does anyone have an idea what's happenning here and how to fix it?

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• Where are the network boundaries in the Java Connector Architecture (JCA)?

  - by Laird Nelson

  I am writing a JCA resource adapter. I'm also, as I go, trying to fully understand the connection management portion of the JCA specification. As a thought experiment, pretend that the only client of this adapter will be a Swing Java Application Client located on a different machine. Also assume that the resource adapter will communicate with its "enterprise information system" (EIS) over the network as well. As I understand the JCA specification, the .rar file is deployed to the application server. The application server creates the .rar file's implementation of the ManagedConnectionFactory interface. It then asks it to produce a connection factory, which is the opaque object that is deployed to JNDI for the user to use to obtain a connection to the resource. (In the case of JDBC, the connection factory is a javax.sql.DataSource.) It is a requirement that the connection factory retain a reference to the application-server-supplied ConnectionManager, which, in turn, is required to be Serializable. This makes sense--in order for the connection factory to be stored in JNDI, it must be serializable, and in order for it to keep a reference to the ConnectionManager, the ConnectionManager must also be serializable. So fine, this little object graph gets installed in the application client's JNDI tree. This is where I start to get queasy. Is the ConnectionManager--the piece supplied by the application server that is supposed to handle connection management, sharing, pooling, etc.--wholly present on the client at this point? One of its jobs is to create ManagedConnection instances, and a ManagedConnection is not required to be Serializable, and the user connection handles it vends are also not required to be Serializable. That suggests to me that the whole connection pooling machinery is shipped wholesale to the application client and stuffed into its JNDI tree. Does this all mean that JCA interactions from the client side bypass the server-side componentry of the application server? Where are the network boundaries in the JCA API?

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• HTTPS vs. VPN for communication between business partners?

  - by Andrew H

  A business partner has asked to set up a site-to-site VPN just so that a few servers can communicate with each other over HTTPS. I'm convinced this isn't necessary, or even desirable. To be fair it must be part of a wider policy, potentially even a legal requirement. However I'd like to convince them to simply offer an IP to us (and us only) and a port of their choosing for HTTPS. Has anyone had a similar experience, or had to come up with a cast-iron argument against a VPN? Allow me to expand a little - we have a web service that initiates a connection to the partner's corresponding service using an encrypted HTTP connection. The connection uses a client certificate to authenticate. The connection is firewalled so only our IPs can contact the service. So why is a VPN necessary?

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• Is it safe/wise to run Drupal alongside bespoke business web apps in production?

  - by Vaze

  I'm interested to know the general community feeling about the safety of running Drupal alongside bespoke, business critial ASP.NET MVC apps on a production server. Previously my employer's Drupal based 'visitor website' was hosted as a managed service with a 3rd party. While the LoB sites were hosted in-house. That 3rd party is no longer available so I'm considering my options: Bring Drupal in-house Find another 3rd party My concern is that I have little experience with Drupal administration (and no experience securing it) and that the addition of PHP to my IIS server poses a security risk. Is there a best practice that I can follow in this situation?

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• Moving a copied layer group precisely in GIMP to make a paper of business cards?

  - by rautamiekka

  I found a template with space for 10 business cards, without extra space anywhere. Using GIMP 2.8.10, I made the design in top left slot and now I need to get that to the other slots. What is the best way to achieve that ? Using mouse is out of question for lack of precision and keyboard takes too long and still isn't completely precise, where we obviously can't afford lack of precision. Though, I'm no artist. The problem is that the slot's contents aren't anywhere same size as the slot itself.

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• Why are the prices for broadband bandwidth at data centers much higher than consumer/small business offerings?

  - by odemarken

  The prices for broadband bandwidth at data centers are sometimes as much as 10x higher than for a typical small business/consumer connection, at least where I live. Now, I understand those are two differend kind of products, but what exactly are the differences? Is it mainly because the bandwidth you get at a data center is guaranteed (CIR), while a consumer offer lists maximal bandwidth (EIR/MIR)? Or are there other factors as well? (Note: my previous, much more specific question on the same general topic was closed as not constructive. I tried to extract the core issue and present it in a way that can be answered objectively. If you feel that this question is still bad and should be closed, please care to comment and explain why.)

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• Move email off Small Business Server to Google Apps, retain other SBS functions?

  - by Paul S.

  Recently, an in-house Microsoft Small Business Server 2011 was installed where I work. Unfortunately, our buildings have a bad electrical power supply and we suffer frequent outages. We have a large percentage of staff working off-site. Now when the power goes off here, everyone everywhere loses email functionality. I have been assigned to research the possibility of routing our email to Google Apps while maintaining LAN functions on the SBS. I haven't worked with Microsoft products for several years now, so do not know how SBS is structured. Can anyone here tell me if this is possible, or point me to good resources that explain our options?

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• Reminder: Premier Support for 10gR2 10.2.0.4 Database ends July 2010

  - by Steven Chan

  Regular readers know that Premier Support for the Oracle 10gR2 Database ends in July 2010, a scant few months from now.  What does that mean for E-Business Suite environments running on this database?The Oracle E-Business Suite is comprised of products like Financials, Supply Chain, Procurement, and so on.  Support windows for the E-Business Suite and these associated applications products are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Applications" (PDF)The Oracle E-Business Suite can run on a variety of database releases, including 10gR2, 11gR1, and 11gR2.  Support windows for database releases are listed here:Oracle Lifetime Support > "Lifetime Support Policy: Oracle Technology Products" (PDF)Looking at those two documents together, you'll see that:Premier Support for Oracle E-Business Suite Release 11i ends on November 30, 2010Premier Support for Oracle E-Business Suite Release 12 ends on January 31, 2012Premier Support for Oracle E-Business Suite Release 12.1 ends on May 31, 2014Premier Support for Oracle Database 10.2 (a.k.a. 10gR2) ends on July 31, 2010[Note: These are the Premier Support dates as of today.  If you've arrived at this article in the future via a search engine, you must check the latest dates in the Lifetime Support Policy documents above; these dates are subject to change.]It's a bit hard to read, thanks to the layout restrictions of this blog, but the following diagram shows the Premier and Extended Support windows for the last four major database releases certified with Apps 11i:Do the EBS Premier Support dates trump the 10gR2 DB date?No.  Each of the support policies apply individually to your combined EBS + DB configuration.  The support dates for a given EBS release don't override the Database support policy.

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• Data Quality Through Data Governance

  Data Quality Governance Data quality is very important to every organization, bad data cost an organization time, money, and resources that could be prevented if the proper governance was put in to place.  Data Governance Program Criteria: Support from Executive Management and all Business Units Data Stewardship Program  Cross Functional Team of Data Stewards Data Governance Committee Quality Structured Data It should go without saying but any successful project in today’s business world must get buy in from executive management and all stakeholders involved with the project. If management does not fully support a project because they see it is in there and the company’s best interest then they will remove/eliminate funding, resources and allocated time to work on the project. In essence they can render a project dead until it is official killed by the business. In addition, buy in from stake holders is also very important because they can cause delays increased spending in time, money and resources because they do not support a project. Data Stewardship programs are administered by a data steward manager who primary focus is to support, train and manage a cross functional data stewards team. A cross functional team of data stewards are pulled from various departments act to ensure that all systems work to ensure that an organization’s goals are achieved. Typically, data stewards are subject matter experts that act as mediators between their respective departments and IT. Data Quality Procedures Data Governance Committees are composed of data stewards, Upper management, IT Leadership and various subject matter experts depending on a company. The primary goal of this committee is to define strategic goals, coordinate activities, set data standards and offer data guidelines for the business. Data Quality Policies In 1997, Claudia Imhoff defined a Data Stewardship’s responsibility as to approve business naming standards, develop consistent data definitions, determine data aliases, develop standard calculations and derivations, document the business rules of the corporation, monitor the quality of the data in the data warehouse, define security requirements, and so forth. She further explains data stewards responsible for creating and enforcing polices on the following but not limited to issues. Resolving Data Integration Issues Determining Data Security Documenting Data Definitions, Calculations, Summarizations, etc. Maintaining/Updating Business Rules Analyzing and Improving Data Quality

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• MCSE and MCSA makes a return to the world of certification..... but not as you know it.

  - by Testas

  Quick announcementMicrosoft Learning today announced the certification tracks for the upcoming SQL Server 2012 exams.You begin by acheiving the MCSA - Microsoft Certified Solutions Associate (Not to be confused by the old Microsoft Certified System Administrator)If you are starting out this includes taking the following three exams:Exam 70-461: Querying Microsoft SQL Server 2012Exam 70-462: Administering Microsoft SQL Server 2012 DatabasesExam 70-463: Implementing a Data Warehouse with Microsoft SQL Server 2012If you have an MCTS in SQL Server 2008 already you can take the following pathA pass in a SQL Server 2008 (MCTS) Microsoft Certified Technology Specialist examExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Once you have achieved you MCSA status you can then start for your MCSE - Microsoft Certified Solutions Expert certificationYou have a choice, to do the MCSE: SQL Server 2012 Data Platform, MCSE: SQL Server 2012 Business Intelligence or you could do bothMCSE: SQL Server 2012 Data Platform involvesObtain your SQL Server 2012 MCSAExam 70-464: Developing Microsoft SQL Server 2012 DatabasesExam 70-465: Designing Database Solutions for Microsoft SQL Server 2012There is also an upgrade pathA pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Database Administrator or Database Developer CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-459: transisitioning your MCITP on SQL Server 2008 Database Administrator or Database Developer to MCSE:Data PlatformMCSE: SQL Server 2012 Business Intelligence involvesObtain your SQL Server 2012 MCSAExam 70-466: Implementing Data Models and Reports with Microsoft SQL Server 2012Exam 70-467: Designing Business Intelligence Solutions with Microsoft SQL Server 2012The upgrade path involves:A pass in a SQL Server 2008 (MCITP) Microsoft Certified IT Professional Business Intelligence CertificationExam 70-457: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 1Exam 70-458: transisitioning your MCTS on SQL Server 2008 to MCSA on SQL Server 2012 part 2Exam 70-460: transisitioning your MCITP on SQL Server 2008 Business Intelligence Developer to MCSE:Business IntelligenceAs a result if you want to achieve the MCSE in either Data Platform or Business Intelligence and you are starting from scratch there will be 5 exams to takeIf you have the ability to upgrade your certification because you have an MCITP already then it will be three examsFull details and questions can be found at http://www.microsoft.com/learning/en/us/certification/cert-sql-server.aspxThanksChris

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• EBS Seed Data Comparison Reports Now Available

  - by Steven Chan (Oracle Development)

  Earlier this year we released a reporting tool that reports on the differences in E-Business Suite database objects between one release and another.  That's a very useful reference, but EBS defaults are delivered as seed data within the database objects themselves. What about the differences in this seed data between one release and another? I'm pleased to announce the availability of a new tool that provides comparison reports of E-Business Suite seed data between EBS 11.5.10.2, 12.0.4, 12.0.6, 12.1.1, and 12.1.3.  This new tool complements the information in the data model comparison tool.  You can download the new seed data comparison tool here: EBS ATG Seed Data Comparison Report (Note 1327399.1) The EBS ATG Seed Data Comparison Report provides report on the changes between different EBS releases based upon the seed data changes delivered by the product data loader files (.ldt extension) based on EBS ATG loader control (.lct extension) files.  You can use this new tool to report on the differences in the following types of seed data: Concurrent Program definitions Descriptive Flexfield entity definitions Application Object Library profile option definitions Application Object Library (AOL) key flexfield, function, lookups, value set definitions Application Object Library (AOL) menu and responsibility definitions Application Object Library messages Application Object Library request set definitions Application Object Library printer styles definitions Report Manager / WebADI component and integrator entity definitions Business Intelligence Publisher (BI Publisher) entity definitions BIS Request Set Generator entity definitions ... and more Your feedback is welcomeThis new tool was produced by our hard-working EBS Release Management team, and they're actively seeking your feedback.  Please feel free to share your experiences with it by posting a comment here.  You can also request enhancements to this tool via the distribution list address included in Note 1327399.1.Related Articles Oracle E-Business Suite Release 12.1.3 Now Available New Whitepaper: Upgrading EBS 11i Forms + OA Framework Personalizations to EBS 12 EBS 12.0 Minimum Requirements for Extended Support Finalized Five Key Resources for Upgrading to E-Business Suite Release 12 E-Business Suite Release 12.1.1 Consolidated Upgrade Patch 1 Now Available New Whitepaper: Planning Your E-Business Suite Upgrade from Release 11i to 12.1

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• Standard Network Tiers in a Distributed N-Tier System

  Distributed N-Tier client/server architecture allows for segments of an application to be broken up and distributed across multiple locations on a network.  Listed below are standard tiers in a Distributed N-Tier System. End-User Client Tier The End-User Client is responsible for sending and receiving requests from web servers and other applications servers and translating the responses so that the End-User can interpret the data effectively. The primary roles for this tier are to communicate with servers and translate server responses back to the end-user to interpret. Business-Specific Functions Validate Data Display Data Send Data to Webserver Web Server Tier The Web server tier processes new requests for information coming in from the HTTP and HTTPS ports. This primarily handles the generation of user interfaces and calls the application server when needed to access Data and business logic when needed. Business-specific functions Send Data to application server Format Data for Display Validate Data Application Server Tier The application server stores and executes predefined business logic that is applied to various pieces of data as the business determines. The processed data is then returned back to the Webserver. Additionally, this server directly calls the database to obtain and store any data used by the system Business-Specific Functions Validate Data Process Data Send Data to Database Server Database Server Tier The Database Server is responsible for storing and returning all data need by the calling applications. The primary role for this this server is storage. Data is stored as needed and can be recalled at any point later in time. Business-Specific Functions Insert Data Delete Data Return Data to Application Server

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• Congratulations to 2012 Innovation Award winners in BPM category

  - by Manoj Das

  Last year many of our customers went live on BPM 11g. It is my extreme pleasure to congratulate two of them – Amadeus and Navistar – for being awarded Oracle Fusion Middleware Innovation Award at Oracle OpenWorld 2012. We invited our customers to submit their most innovative BPM implementations that have delivered substantiated value to them. This year we saw more than 20 submissions from our customers seeing significant business value from their live BPM 11g deployments. The submissions came from across the world, spanning various industry verticals including manufacturing, healthcare, logistics, Hi-Tech, Public Sector, Education and covering many process usage patterns. Award submissions were evaluated based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. Amadeus Team Receiving Innovation Award from Hasan Rizvi Congratulations to Amadeus and Navistar and their teams on being recognized from among some very strong submissions and more importantly for the business value delivered. It is an honor to be part of your success and to play a small role in the innovation you drive. Navistar is a leading truck manufacturing company which produces International® brand commercial and military trucks, MaxxForce® brand diesel engines, IC Bus™ brand school and commercial buses, and Navistar RV brands of recreational vehicles. The company also provides truck and diesel engine service parts. Amadeus is a leading transaction processor for the global travel and tourism industry, providing transaction processing power and technology solutions to both travellers and travel providers. Both Navistar and Amadeus have leveraged Oracle BPM Suite to improve visibility into their business and made their business more agile and efficient. We congratulate them again and wish them continued success in their business and future BPM initiatives.

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• Hiring New IT Employees versus Promoting Internally for IT Positions

  Recently I was asked my opinion regarding the hiring of IT professionals in regards to the option of hiring new IT employees versus promoting internally for IT positions. After thinking a little more about this question regarding staffing, specifically pertaining to promoting internally verses new employees; I think my answer to this question is that it truly depends on the situation. However, in most cases I would side with promoting internally. The key factors in this decision should be based on a company/department’s current values, culture, attitude, and existing priorities.  For example if a company values retaining all of its hard earned business knowledge then they would tend to promote existing employees internal over hiring a new employee. Moreover, the company will have to pay to train an existing employee to learn a new technology and the learning curve for some technologies can be very steep. Conversely, if a company values new technologies and technical proficiency over business knowledge then a company would tend to hire new employees because they may already have experience with a technology that the company is planning on using. In this scenario, the company would have to take on the additional overhead of allowing a new employee to learn how the business operates prior to them being fully effective. To illustrate my points above let us look at contractor that builds in ground pools for example.  He has the option to hire employees that are very strong but use small shovels to dig, or employees weak in physical strength but use large shovels to dig. Which employee should the contractor use to dig a hole for a new in ground pool? If we compare the possible candidates for this job we will find that they are very similar to hiring someone internally verses a new hire. The first example represents the existing workers that are very strong regarding the understanding how the business operates and the reasons why in a specific manner. However this employee could be potentially weaker than an outsider pertaining to specific technologies and would need some time to build their technical prowess for a new position much like the strong worker upgrading their shovels in order to remove more dirt at once when digging. The other employee is very similar to hiring a new person that may already have the large shovel but will need to increase their strength in order to use the shovel properly and efficiently so that they can move a maximum amount of dirt in a minimal amount of time. This can be compared to new employ learning how a business operates before they can be fully functional and integrated in the company/department. Another key factor in this dilemma pertains to existing employee and their passion for their work, their ability to accept new responsibility when given, and the willingness to take on responsibilities when they see a need in the business. As much as possible should be considered in this decision down to the mood of the team, the quality of existing staff, learning cure for both technology and business, and the potential side effects of the existing staff.  In addition, there are many more consideration based on the current team/department/companies culture and mood. There are several factors that need to be considered when promoting an individual or hiring new blood for a team. They both can provide great benefits as well as create controversy to a group. Personally, staffing especially in the IT world is like building a large scale system in that all of the components and modules must fit together and preform as one cohesive system in the same way a team must come together using their individually acquired skills so that they can work as one team.  If a module is out of place or is nonexistent then the rest of the team will suffer until the all of its issues are addressed and resolved. Benefits of Promoting Internally Internal promotions give employees a reason to constantly upgrade their technology, business, and communication skills if they want to further their career Employees can control their own destiny based on personal desires Employee already knows how the business operates Companies can save money by promoting internally because the initial overhead of allowing new hires to learn how a company operates is very expensive Newly promoted employees can assist in training their replacements while transitioning to their new role within a company. Existing employees already have a proven track record in regards fitting in with the business culture; this is always an unknown with all new hires Benefits of a New Hire New employees can energize and excite existing employees New employees can bring new ideas and advancements in technology New employees can offer a different perspective on existing issues based on their past experience. As you can see the decision to promote an existing employee from within a company verses hiring a new person should be based on several factors that should ultimately place the business in the best possible situation for the immediate and long term future. How would you handle this situation? Would you hire a new employee or promote from within?

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• Exchange Mail Flow

  - by Tuck918

  Hello. I have a question. We have one Exchange 2003 server and two Exchange 2007 servers. Most all of our mailboxes are on 2007 but we do still have one shared mailbox, unity mailbox and a journling mailbox on 2003. Public Folders have been set to replicate to 2007. I have set up a send connector on 2007 with a cost of 1. Receive connectors have Anonymous Users checked on 2007. On 2003 there are two connectors: the Internet Email connector and the connector that connects 2003 to 2007. We have a SPAM filtering device that email goes through before it is handed off to Exchange. The SPAM filtering device is set to send email to one of our Exchange 2007 servers. Here is my question/problem: Even though the SPAM filtering device is set to forward email to Exchange 2007, somehow all of our email is still going through the Exchange 2003 server before it finally hits the users mailboxes on the Exchange 2007 server. How can I change it so that all email goes directly to Exchange 2007 and never routes through Excahnge 2003 both ways, inbound and outbound? Would also like to add: In the EMC under Org- Hub- Send Connector there are two connectors. One is the "Internet Connector" from the 2003 box and the other is the new one I created. THe address space on the 2003 one is set to a cost of 2, no smart hosts and the 2003 box is listed as the Source Server. THe other Send Connector has an address space of 1, no smart host and has the 2 excahnge 2007 servers listed as the source servers. In EMC under Server- Hub- my two exchange 2007 servers are listed. Each one has 2 receive connectors. Both Recieve Connectors are setup the same way. THe Default Receive Connector has Anonymous Users checked. The other Recieve Connector is labled "Client" and I am not sure what it does or why its there. Anonymous Users are not checked. No smart hosts configured on 2003. Additional details Currently we have 3 excahnge servers. One exchange 2003 server and two excahnge 2007 servers. THe exchange 2003 server is the acting "bridgehead" serverand all email is routing through this server, inbound and outbound. We are wanting to decommission this server and use our two exchange 2007 servers as our mailbox servers. All of of user mailboxes are already on one of the exchange 2007 boxes and we want to put whats left on the exchange 2003 box on our other excahnge 2007 box. Both excahnge 2007 servers are currently CAS, HT and MB servers. We have a SPAM filtering device that sits between our excahnge servers and the firewall and have it configured to send messages to one of the excahgne 2007 servers but when we look at the message headers we can see that messgaes are still being routed to the excahnge 2003 box. We want to bypass the exchange 2003 in the routing process as it is dying and is starting to have major issues so everytime it goes down our email is down. Is there possible some sort of AD routing link/site link stuff going on?

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• PWC1406: Servlet.service() threw exception java.io.IOException: Invalid chunk header When client se

  - by Nivek

  I am developing an application using J2ME to send the GPS coordinates received to the server and i am new to developing client server application. Everything works fine with the use of Nokia N97mini or E71. But when i tried it on HTC HD2, i get the exception from the server. I am using Netbeans 6.5.1 GlassFish V2 as Server. I have no idea why this error occurs only on the HTC HD2. Any help will be greatly appreciated. Thanks... Below is the error message: StandardWrapperValve[FindHospitalServlet]: PWC1406: Servlet.service() for servlet FindHospitalServlet threw exception java.io.IOException: Invalid chunk header at org.apache.coyote.http11.filters.ChunkedInputFilter.doRead(ChunkedInputFilter.java:171) at org.apache.coyote.http11.InternalInputBuffer.doRead(InternalInputBuffer.java:719) at org.apache.coyote.Request.doRead(Request.java:482) at org.apache.coyote.tomcat5.InputBuffer.realReadBytes(InputBuffer.java:342) at org.apache.tomcat.util.buf.ByteChunk.substract(ByteChunk.java:378) at org.apache.coyote.tomcat5.InputBuffer.readByte(InputBuffer.java:351) at org.apache.coyote.tomcat5.CoyoteInputStream.read(CoyoteInputStream.java:159) at java.io.DataInputStream.readUnsignedShort(DataInputStream.java:320) at java.io.DataInputStream.readUTF(DataInputStream.java:572) at java.io.DataInputStream.readUTF(DataInputStream.java:547) at myPackage.FindHospitalServlet.doPost(FindHospitalServlet.java:28) at javax.servlet.http.HttpServlet.service(HttpServlet.java:754) at javax.servlet.http.HttpServlet.service(HttpServlet.java:847) at org.apache.catalina.core.ApplicationFilterChain.servletService(ApplicationFilterChain.java:427) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:315) at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:287) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:218) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:648) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:593) at com.sun.enterprise.web.WebPipeline.invoke(WebPipeline.java:94) at com.sun.enterprise.web.PESessionLockingStandardPipeline.invoke(PESessionLockingStandardPipeline.java:98) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:222) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:648) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:593) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:587) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:1096) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:166) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:648) at org.apache.catalina.core.StandardPipeline.doInvoke(StandardPipeline.java:593) at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:587) at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:1096) at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:288) at com.sun.enterprise.web.connector.grizzly.DefaultProcessorTask.invokeAdapter(DefaultProcessorTask.java:647) at com.sun.enterprise.web.connector.grizzly.DefaultProcessorTask.doProcess(DefaultProcessorTask.java:579) at com.sun.enterprise.web.connector.grizzly.DefaultProcessorTask.process(DefaultProcessorTask.java:831) at com.sun.enterprise.web.connector.grizzly.DefaultReadTask.executeProcessorTask(DefaultReadTask.java:341) at com.sun.enterprise.web.connector.grizzly.DefaultReadTask.doTask(DefaultReadTask.java:263) at com.sun.enterprise.web.connector.grizzly.DefaultReadTask.doTask(DefaultReadTask.java:214) at com.sun.enterprise.web.portunif.PortUnificationPipeline$PUTask.doTask(PortUnificationPipeline.java:380) at com.sun.enterprise.web.connector.grizzly.TaskBase.run(TaskBase.java:265) at com.sun.enterprise.web.connector.grizzly.ssl.SSLWorkerThread.run(SSLWorkerThread.java:106) Below is the code that i wrote to connect to the server: private void connectFindHospServlet() { String url = "http://172.22.190.13:8080/UpdateServlet/FindHospitalServlet"; StringBuffer sb = new StringBuffer(); String info = lat+"!"+lng+"!"; try { HttpConnection c = (HttpConnection) Connector.open(url); c.setRequestProperty("User-Agent","Profile/MIDP-2.0, Configuration/CLDC-1.0"); c.setRequestProperty("Content-Language","en-US"); c.setRequestMethod(HttpConnection.POST); DataOutputStream os = (DataOutputStream)c.openDataOutputStream(); os.writeUTF(info); os.flush(); os.close(); // Get the response from the servlet page. DataInputStream is =(DataInputStream)c.openDataInputStream(); int ch; sb = new StringBuffer(); while ((ch = is.read()) != -1) sb.append((char)ch); is.close(); c.close(); if(sb.toString().charAt(0) == 'n') { formDisplayResultFindHosp(); display.setCurrent(formDisplayResultFindHosp); } else { PlannerMain pm = new PlannerMain(); hospInfo = pm.getFindHospInfo(sb.toString().substring(0, sb.length()-2)); formDisplayResultFindHosp(hospInfo); display.setCurrent(formDisplayResultFindHosp); } } catch (Exception e) { System.out.println("Error recieve find user"); } } Any information needed to better help in understanding the problem, do let me know. I will try to provide as much as possible.

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• EBS 11i and R12 certified with DB 11gR2 11.2.0.1 on Windows

  - by Steven Chan

  Oracle Database 11g Release 2 (11gR2) version 11.2.0.1 is now certified with Oracle E-Business Suite 11i and 12 on the following Microsoft Windows Server (32-bit) and Windows x64 (64-bit) operating systems:Windows Server 2003 (32-bit and 64-bit) Windows Server 2003 R2 (32-bit and 64-bit)Windows Server 2008 (32-bit and 64-bit)Windows Server 2008 R2 (64-bit only)Certified EBS ReleasesOracle E-Business Suite Release 11.5.10.2Oracle E-Business Suite Release 12.0.4 or higherOracle E-Business Suite Release  12.1.1 or higher

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• The Importance of a Security Assessment - by Michael Terra, Oracle

  - by Darin Pendergraft

  Today's Blog was written by Michael Terra, who was the Subject Matter Expert for the recently announced Oracle Online Security Assessment. You can take the Online Assessment here: Take the Online Assessment Over the past decade, IT Security has become a recognized and respected Business discipline.  Several factors have contributed to IT Security becoming a core business and organizational enabler including, but not limited to, increased external threats and increased regulatory pressure. Security is also viewed as a key enabler for strategic corporate activities such as mergers and acquisitions.Now, the challenge for senior security professionals is to develop an ongoing dialogue within their organizations about the importance of information security and how it can impact their organization's strategic objectives/mission. The importance of conducting regular “Security Assessments” across the IT and physical infrastructure has become increasingly important. Security standards and frameworks, such as the international standard ISO 27001, are increasingly being adopted by organizations and their business partners as proof of their security posture and “Security Assessments” are a great way to ensure a continued alignment to these frameworks.Oracle offers a number of different security assessment covering a broad range of technologies. Some of these are short engagements conducted for free with our strategic customers and partners. Others are longer term paid engagements delivered by Oracle Consulting Services or one of our partners. The goal of a security assessment, (also known as a security audit or security review), is to ensure that necessary security controls are integrated into the design and implementation of a project, application or technology.  A properly completed security assessment should provide documentation outlining any security gaps that exist in an infrastructure and the associated risks for those gaps. With that knowledge, an organization can choose to either mitigate, transfer, avoid or accept the risk. One example of an Oracle offering is a Security Readiness Assessment:The Oracle Security Readiness Assessment is a practical security architecture review focused on aligning an organization’s enterprise security architecture to their business principals and strategic objectives. The service will establish a multi-phase security architecture roadmap focused on supporting new and existing business initiatives.Offering OverviewThe Security Readiness Assessment will: Define an organization’s current security posture and provide a roadmap to a desired future state architecture by mapping  security solutions to business goals Incorporate commonly accepted security architecture concepts to streamline an organization’s security vision from strategy to implementation Define the people, process and technology implications of the desired future state architecture The objective is to deliver cohesive, best practice security architectures spanning multiple domains that are unique and specific to the context of your organization. Offering DetailsThe Oracle Security Readiness Assessment is a multi-stage process with a dedicated Oracle Security team supporting your organization.  During the course of this free engagement, the team will focus on the following: Review your current business operating model and supporting IT security structures and processes Partner with your organization to establish a future state security architecture leveraging Oracle’s reference architectures, capability maps, and best practices Provide guidance and recommendations on governance practices for the rollout and adoption of your future state security architecture Create an initial business case for the adoption of the future state security architecture If you are interested in finding out more, ask your Sales Consultant or Account Manager for details.

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• Class-Level Model Validation with EF Code First and ASP.NET MVC 3

  - by ScottGu

  Earlier this week the data team released the CTP5 build of the new Entity Framework Code-First library.  In my blog post a few days ago I talked about a few of the improvements introduced with the new CTP5 build.  Automatic support for enforcing DataAnnotation validation attributes on models was one of the improvements I discussed.  It provides a pretty easy way to enable property-level validation logic within your model layer. You can apply validation attributes like [Required], [Range], and [RegularExpression] – all of which are built-into .NET 4 – to your model classes in order to enforce that the model properties are valid before they are persisted to a database.  You can also create your own custom validation attributes (like this cool [CreditCard] validator) and have them be automatically enforced by EF Code First as well.  This provides a really easy way to validate property values on your models.  I showed some code samples of this in action in my previous post. Class-Level Model Validation using IValidatableObject DataAnnotation attributes provides an easy way to validate individual property values on your model classes.  Several people have asked - “Does EF Code First also support a way to implement class-level validation methods on model objects, for validation rules than need to span multiple property values?”  It does – and one easy way you can enable this is by implementing the IValidatableObject interface on your model classes. IValidatableObject.Validate() Method Below is an example of using the IValidatableObject interface (which is built-into .NET 4 within the System.ComponentModel.DataAnnotations namespace) to implement two custom validation rules on a Product model class.  The two rules ensure that: New units can’t be ordered if the Product is in a discontinued state New units can’t be ordered if there are already more than 100 units in stock We will enforce these business rules by implementing the IValidatableObject interface on our Product class, and by implementing its Validate() method like so: The IValidatableObject.Validate() method can apply validation rules that span across multiple properties, and can yield back multiple validation errors. Each ValidationResult returned can supply both an error message as well as an optional list of property names that caused the violation (which is useful when displaying error messages within UI). Automatic Validation Enforcement EF Code-First (starting with CTP5) now automatically invokes the Validate() method when a model object that implements the IValidatableObject interface is saved.  You do not need to write any code to cause this to happen – this support is now enabled by default. This new support means that the below code – which violates one of our above business rules – will automatically throw an exception (and abort the transaction) when we call the “SaveChanges()” method on our Northwind DbContext: In addition to reactively handling validation exceptions, EF Code First also allows you to proactively check for validation errors.  Starting with CTP5, you can call the “GetValidationErrors()” method on the DbContext base class to retrieve a list of validation errors within the model objects you are working with.  GetValidationErrors() will return a list of all validation errors – regardless of whether they are generated via DataAnnotation attributes or by an IValidatableObject.Validate() implementation.  Below is an example of proactively using the GetValidationErrors() method to check (and handle) errors before trying to call SaveChanges(): ASP.NET MVC 3 and IValidatableObject ASP.NET MVC 2 included support for automatically honoring and enforcing DataAnnotation attributes on model objects that are used with ASP.NET MVC’s model binding infrastructure.  ASP.NET MVC 3 goes further and also honors the IValidatableObject interface.  This combined support for model validation makes it easy to display appropriate error messages within forms when validation errors occur.  To see this in action, let’s consider a simple Create form that allows users to create a new Product: We can implement the above Create functionality using a ProductsController class that has two “Create” action methods like below: The first Create() method implements a version of the /Products/Create URL that handles HTTP-GET requests - and displays the HTML form to fill-out.  The second Create() method implements a version of the /Products/Create URL that handles HTTP-POST requests - and which takes the posted form data, ensures that is is valid, and if it is valid saves it in the database.  If there are validation issues it redisplays the form with the posted values.  The razor view template of our “Create” view (which renders the form) looks like below: One of the nice things about the above Controller + View implementation is that we did not write any validation logic within it.  The validation logic and business rules are instead implemented entirely within our model layer, and the ProductsController simply checks whether it is valid (by calling the ModelState.IsValid helper method) to determine whether to try and save the changes or redisplay the form with errors. The Html.ValidationMessageFor() helper method calls within our view simply display the error messages our Product model’s DataAnnotations and IValidatableObject.Validate() method returned.  We can see the above scenario in action by filling out invalid data within the form and attempting to submit it: Notice above how when we hit the “Create” button we got an error message.  This was because we ticked the “Discontinued” checkbox while also entering a value for the UnitsOnOrder (and so violated one of our business rules).  You might ask – how did ASP.NET MVC know to highlight and display the error message next to the UnitsOnOrder textbox?  It did this because ASP.NET MVC 3 now honors the IValidatableObject interface when performing model binding, and will retrieve the error messages from validation failures with it. The business rule within our Product model class indicated that the “UnitsOnOrder” property should be highlighted when the business rule we hit was violated: Our Html.ValidationMessageFor() helper method knew to display the business rule error message (next to the UnitsOnOrder edit box) because of the above property name hint we supplied: Keeping things DRY ASP.NET MVC and EF Code First enables you to keep your validation and business rules in one place (within your model layer), and avoid having it creep into your Controllers and Views.  Keeping the validation logic in the model layer helps ensure that you do not duplicate validation/business logic as you add more Controllers and Views to your application.  It allows you to quickly change your business rules/validation logic in one single place (within your model layer) – and have all controllers/views across your application immediately reflect it.  This help keep your application code clean and easily maintainable, and makes it much easier to evolve and update your application in the future. Summary EF Code First (starting with CTP5) now has built-in support for both DataAnnotations and the IValidatableObject interface.  This allows you to easily add validation and business rules to your models, and have EF automatically ensure that they are enforced anytime someone tries to persist changes of them to a database.  ASP.NET MVC 3 also now supports both DataAnnotations and IValidatableObject as well, which makes it even easier to use them with your EF Code First model layer – and then have the controllers/views within your web layer automatically honor and support them as well.  This makes it easy to build clean and highly maintainable applications. You don’t have to use DataAnnotations or IValidatableObject to perform your validation/business logic.  You can always roll your own custom validation architecture and/or use other more advanced validation frameworks/patterns if you want.  But for a lot of applications this built-in support will probably be sufficient – and provide a highly productive way to build solutions. Hope this helps, Scott P.S. In addition to blogging, I am also now using Twitter for quick updates and to share links. Follow me at: twitter.com/scottgu

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• Innovation, Adaptability and Agility Emerge As Common Themes at ACORD LOMA Insurance Forum

  - by [email protected]

  Helen Pitts, senior product marketing manager for Oracle Insurance is blogging from the show floor of the ACORD LOMA Insurance Forum this week. Sessions at the ACORD LOMA Insurance Forum this week highlighted the need for insurance companies to think creatively and be innovative with their technology in order to adapt to continuously shifting market dynamics and drive business efficiency and agility.  LOMA President & CEO Robert Kerzner kicked off the day on Tuesday, citing how the recent downtown and recovery has impacted the insurance industry and the ways that companies are doing business.  He encouraged carriers to look for new ways to deliver solutions and offer a better service experience for consumers.  ACORD President & CEO Gregory Maciag reinforced Kerzner's remarks, noting how the industry's approach to technology and development of industry standards has evolved over the association's 40-year history and cited how the continued rise of mobile computing will change the way many carriers are doing business today and in the future. Drawing from his own experiences, popular keynote speaker and Apple Co-Founder Steve Wozniak continued this theme, delving into ways that insurers can unite business with technology.  "iWoz" encouraged insurers to foster an entrepreneurial mindset in a corporate environment to create a culture of creativity and innovation.  He noted that true innovation in business comes from those who have a passion for what they do.  Innovation was also a common theme in several sessions throughout the day with topics ranging from modernization of core systems, automated underwriting, distribution management, CRM and customer communications management.  It was evident that insurers have begun to move past the "old school" processes and systems that constrain agility, implementing new process models and modern technology to become nimble and more adaptive to the market.   Oracle Insurance executives shared a few examples of how insurers are achieving innovation during our Platinum Sponsor session, "Adaptive System Transformation:  Making Agility More Than a Buzzword." Oracle Insurance Senior Vice President and General Manager Don Russo was joined by Chuck Johnston, vice president, global strategy and alliances, and Srini Venkatasantham, vice president of product strategy.  The three shared how Oracle's adaptive solutions for insurance, with a focus on how the key pillars of an adaptive systems - configurable applications, accessible information, extensible content and flexible process - have helped insurers respond rapidly, perform effectively and win more business. Insurers looking to innovate their business with adaptive insurance solutions including policy administration, business intelligence, enterprise document automation, rating and underwriting, claims, CRM and more stopped by the Oracle Insurance booth on the exhibit floor.  It was a premiere destination for many participating in the exhibit hall tours conducted throughout the day. Finally, red was definitely the color of the evening at the Oracle Insurance "Red Hot" customer celebration at the House of Blues. The event provided a great opportunity for our customers to come together and network with the Oracle Insurance team and their peers in the industry.  We look forward to visiting more with of our customers and making new connections today. Helen Pitts is senior product marketing manager for Oracle Insurance. 

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• Business Owners - What Remote Desktop Solution Do You Use To Service Your Clients PCs?

  - by Sootah

  Howdy fellow computer geeks, I am the owner of a local computer repair business that primarily services its clients on-site. On the occasions that we do service the machines in the office we generally have one of our techs pick the computer up while they are out and about and bring it back with them. Only rarely will we require the customer to bring us the computer themselves. In order to reduce costs, be much more efficient, and potentially expand our market far beyond what would be feasible with travel required; I am looking at ways that we can service our clients remotely whenever possible. What we're in need of is a solid remote desktop application that will be incredibly easy for our customers to connect to, as well as be robust enough that we don't need the client babysitting the computer during the entire repair. Ideally I would like to use a web-based solution so that we don't have to walk the customers through installing, connecting, and configuring it over the phone. This would be unacceptable because of the level of service they are used to. Effectively we'd want them to be able to just go to a URL, enter a PIN or something, and then they are connected and ready to rumble. (Obviously the option to just email them a link that'd do all this for them would be what we'd be aiming for) Along with the ease of use factor, we would need the product to not require any further intervention on the part of the client after we have connected. Nobody is going to be happy if we have to call them every 15 minutes so they can reconnect to us every time we reboot - so auto-reconnect is an absolute must. The only product I know of right now that does any of this is LogMeIn Rescue. It allows unattended access, the applet is lightweight and installs quickly, and the customer can either enter a PIN on the site or just click a link emailed to them in order to connect. The only real downside I see to LogMeIn Rescue is that it's $120.00/month per technician. While we'd ultimately end up saving far more than that per month just in fuel costs alone, I'd like to explore any other options out there that I may not have come across. So - Are there any equally good products out there? If so what are they, why do you recommend them, how have you been utilizing them yourself, and what do they cost? Thanks in advance for your help! -Sootah

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• Scripting Language Sessions at Oracle OpenWorld and MySQL Connect, 2012

  - by cj

  This posts highlights some great scripting language sessions coming up at the Oracle OpenWorld and MySQL Connect conferences. These events are happening in San Francisco from the end of September. You can search for other interesting conference sessions in the Content Catalog. Also check out what is happening at JavaOne in that event's Content Catalog (I haven't included sessions from it in this post.) To find the timeslots and locations of each session, click their respective link and check the "Session Schedule" box on the top right. GEN8431 - General Session: What’s New in Oracle Database Application Development This general session takes a look at what’s been new in the last year in Oracle Database application development tools using the latest generation of database technology. Topics range from Oracle SQL Developer and Oracle Application Express to Java and PHP. (Thomas Kyte - Architect, Oracle) BOF9858 - Meet the Developers of Database Access Services (OCI, ODBC, DRCP, PHP, Python) This session is your opportunity to meet in person the Oracle developers who have built Oracle Database access tools and products such as the Oracle Call Interface (OCI), Oracle C++ Call Interface (OCCI), and Open Database Connectivity (ODBC) drivers; Transparent Application Failover (TAF); Oracle Database Instant Client; Database Resident Connection Pool (DRCP); Oracle Net Services, and so on. The team also works with those who develop the PHP, Ruby, Python, and Perl adapters for Oracle Database. Come discuss with them the features you like, your pains, and new product enhancements in the latest database technology. CON8506 - Syndication and Consolidation: Oracle Database Driver for MySQL Applications This technical session presents a new Oracle Database driver that enables you to run MySQL applications (written in PHP, Perl, C, C++, and so on) against Oracle Database with almost no code change. Use cases for such a driver include application syndication such as interoperability across a relationship database management system, application migration, and database consolidation. In addition, the session covers enhancements in database technology that enable and simplify the migration of third-party databases and applications to and consolidation with Oracle Database. Attend this session to learn more and see a live demo. (Srinath Krishnaswamy - Director, Software Development, Oracle. Kuassi Mensah - Director Product Management, Oracle. Mohammad Lari - Principal Technical Staff, Oracle ) CON9167 - Current State of PHP and MySQL Together, PHP and MySQL power large parts of the Web. The developers of both technologies continue to enhance their software to ensure that developers can be satisfied despite all their changing and growing needs. This session presents an overview of changes in PHP 5.4, which was released earlier this year and shows you various new MySQL-related features available for PHP, from transparent client-side caching to direct support for scaling and high-availability needs. (Johannes Schlüter - SoftwareDeveloper, Oracle) CON8983 - Sharding with PHP and MySQL In deploying MySQL, scale-out techniques can be used to scale out reads, but for scaling out writes, other techniques have to be used. To distribute writes over a cluster, it is necessary to shard the database and store the shards on separate servers. This session provides a brief introduction to traditional MySQL scale-out techniques in preparation for a discussion on the different sharding techniques that can be used with MySQL server and how they can be implemented with PHP. You will learn about static and dynamic sharding schemes, their advantages and drawbacks, techniques for locating and moving shards, and techniques for resharding. (Mats Kindahl - Senior Principal Software Developer, Oracle) CON9268 - Developing Python Applications with MySQL Utilities and MySQL Connector/Python This session discusses MySQL Connector/Python and the MySQL Utilities component of MySQL Workbench and explains how to write MySQL applications in Python. It includes in-depth explanations of the features of MySQL Connector/Python and the MySQL Utilities library, along with example code to illustrate the concepts. Those interested in learning how to expand or build their own utilities and connector features will benefit from the tips and tricks from the experts. This session also provides an opportunity to meet directly with the engineers and provide feedback on your issues and priorities. You can learn what exists today and influence future developments. (Geert Vanderkelen - Software Developer, Oracle) BOF9141 - MySQL Utilities and MySQL Connector/Python: Python Developers, Unite! Come to this lively discussion of the MySQL Utilities component of MySQL Workbench and MySQL Connector/Python. It includes in-depth explanations of the features and dives into the code for those interested in learning how to expand or build their own utilities and connector features. This is an audience-driven session, so put on your best Python shirt and let’s talk about MySQL Utilities and MySQL Connector/Python. (Geert Vanderkelen - Software Developer, Oracle. Charles Bell - Senior Software Developer, Oracle) CON3290 - Integrating Oracle Database with a Social Network Facebook, Flickr, YouTube, Google Maps. There are many social network sites, each with their own APIs for sharing data with them. Most developers do not realize that Oracle Database has base tools for communicating with these sites, enabling all manner of information, including multimedia, to be passed back and forth between the sites. This technical presentation goes through the methods in PL/SQL for connecting to, and then sending and retrieving, all types of data between these sites. (Marcelle Kratochvil - CTO, Piction) CON3291 - Storing and Tuning Unstructured Data and Multimedia in Oracle Database Database administrators need to learn new skills and techniques when the decision is made in their organization to let Oracle Database manage its unstructured data. They will face new scalability challenges. A single row in a table can become larger than a whole database. This presentation covers the techniques a DBA needs for managing the large volume of data in a standard Oracle Database instance. (Marcelle Kratochvil - CTO, Piction) CON3292 - Using PHP, Perl, Visual Basic, Ruby, and Python for Multimedia in Oracle Database These five programming languages are just some of the most popular ones in use at the moment in the marketplace. This presentation details how you can use them to access and retrieve multimedia from Oracle Database. It covers programming techniques and methods for achieving faster development against Oracle Database. (Marcelle Kratochvil - CTO, Piction) UGF5181 - Building Real-World Oracle DBA Tools in Perl Perl is not normally associated with building mission-critical application or DBA tools. Learn why Perl could be a good choice for building your next killer DBA app. This session draws on real-world experience of building DBA tools in Perl, showing the framework and architecture needed to deal with portability, efficiency, and maintainability. Topics include Perl frameworks; Which Comprehensive Perl Archive Network (CPAN) modules are good to use; Perl and CPAN module licensing; Perl and Oracle connectivity; Compiling and deploying your app; An example of what is possible with Perl. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON3153 - Perl: A DBA’s and Developer’s Best (Forgotten) Friend This session reintroduces Perl as a language of choice for many solutions for DBAs and developers. Discover what makes Perl so successful and why it is so versatile in our day-to-day lives. Perl can automate all those manual tasks and is truly platform-independent. Perl may not be in the limelight the way other languages are, but it is a remarkable language, it is still very current with ongoing development, and it has amazing online resources. Learn what makes Perl so great (including CPAN), get an introduction to Perl language syntax, find out what you can use Perl for, hear how Oracle uses Perl, discover the best way to learn Perl, and take away a small Perl project challenge. (Arjen Visser - CEO & CTO, Dbvisit Software Limited) CON10332 - Oracle RightNow CX Cloud Service’s Connect PHP API: Intro, What’s New, and Roadmap Connect PHP is a public API that enables developers to build solutions with the Oracle RightNow CX Cloud Service platform. This API is used primarily by developers working within the Oracle RightNow Customer Portal Cloud Service framework who are looking to gain access to data and services hosted by the Oracle RightNow CX Cloud Service platform through a backward-compatible API. Connect for PHP leverages the same data model and services as the Connect Web Services for SOAP API. Come to this session to get an introduction and learn what’s new and what’s coming up. (Mark Rhoads - Senior Principal Applications Engineer, Oracle. Mark Ericson - Sr. Principle Product Manager, Oracle) CON10330 - Oracle RightNow CX Cloud Service APIs and Frameworks Overview Oracle RightNow CX Cloud Service APIs are available in the following areas: desktop UI, Web services, customer portal, PHP, and knowledge. These frameworks provide access to Oracle RightNow CX Cloud Service’s Connect Common Object Model and custom objects. This session provides a broad overview of capabilities in all these areas. (Mark Ericson - Sr. Principle Product Manager, Oracle)

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• Go Big or Go Special

  - by Ajarn Mark Caldwell

  Watching Shark Tank tonight and the first presentation was by Mango Mango Preserves and it highlighted an interesting contrast in business trends today and how to capitalize on opportunities.  <Spoiler Alert> Even though every one of the sharks was raving about the product samples they tried, with two of them going for second and third servings, none of them made a deal to invest in the company.</Spoiler>  In fact, one of the sharks, Kevin O’Leary, kept ripping into the owners with statements to the effect that he thinks they are headed over a financial cliff because he felt their costs were way out of line and would be their downfall if they didn’t take action to radically cut costs. He said that he had previously owned a jams and jellies business and knew the cost ratios that you had to have to make it work.  I don’t doubt he knows exactly what he’s talking about and is 100% accurate…for doing business his way, which I’ll call “Go Big”.  But there’s a whole other way to do business today that would be ideal for these ladies to pursue. As I understand it, based on his level of success in various businesses and the fact that he is even in a position to be investing in other companies, Kevin’s approach is to go mass market (Go Big) and make hundreds of millions of dollars in sales (or something along that scale) while squeezing out every ounce of cost that you can to produce an acceptable margin.  But there is a very different way of making a very successful business these days, which is all about building a passionate and loyal community of customers that are rooting for your success and even actively trying to help you succeed by promoting your product or company (Go Special).  This capitalizes on the power of social media, niche marketing, and The Long Tail.  One of the most prolific writers about capitalizing on this trend is Seth Godin, and I hope that the founders of Mango Mango pick up a couple of his books (probably Purple Cow and Tribes would be good starts) or at least read his blog.  I think the adoration expressed by all of the sharks for the product is the biggest hint that they have a remarkable product and that they are perfect for this type of business approach. Both are completely valid business models, and it may certainly be that the scale at which Kevin O’Leary wants to conduct business where he invests his money is well beyond the long tail, but that doesn’t mean that there is not still a lot of money to be made there.  I wish them the best of luck with their endeavors!

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