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• Problems with wired ethernet connection Ubuntu 11.10

  - by Andrew Fielden

  After some partition shuffling, I've got a problem on my 11.10 system. The wired ethernet interface fails to come up, although the wireless interface is working. I'm using NetworkManager. I thought this may be a problem with NetworkManager, so I checked the config files, which look ok. I then tried re-installing the package, but this didn't resolve the issues. I'm not sure at this point if the problem is due to software configuration, or a hardware problem. I've also tried the cable in other router ports, but same problem. The symptoms are:- System settings - Network reports that the cable is unplugged (it isn't) ifconfig reports the following eth0 Link encap:Ethernet HWaddr f0:4d:a2:a2:a7:fe UP BROADCAST MULTICAST MTU:1500 Metric:1 RX packets:10 errors:0 dropped:0 overruns:0 frame:0 TX packets:0 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:1000 RX bytes:792 (792.0 B) TX bytes:0 (0.0 B) Interrupt:46 Base address:0xe000 My /etc/network/interfaces file has the following: auto lo iface lo inet loopback My /etc/resolv.conf file has the following: # Generated by NetworkManager The router's red light is on for this port dmesg reports ADDRCONF(NETDEV_UP): eth0: link is not ready

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• Empty APN list on your Android phone? Restart the phone to fix it

  - by Gopinath

  Today I tried to connect to internet on my Google Galaxy Nexus running on 4.2.2 using Cellular Data connection and it failed. Tried reaching customer care representative to figure out why data connection is not working, but the robots (Interactive Voice Response systems) never allowed me to reach a human. After digging through the settings I found empty list of APN (Access Point Names) is the reason for not able to connect to internet. Not sure what caused APN list to vanish but I tried to create a new one that matches with the settings required for AT & T mobile. To my surprise I found that the newly created APN is also not shown in the APN list. Well there is something wrong with the phone – my APN’s are not shown as well as the newly created one is also not displayed. A simple Google search on this problem shown many forum discussions list and the solution to resolve the issue is to restart the phone. As soon as I restarted my phone the APN list is automatically populated and I’m able to connect to internet on my mobile.

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• Unable to access any ubuntu shares from android/windows clients

  - by dan

  I am running Ubuntu 11.04, and cant seem to access any of my shares. Here is the output from testparm-s : Load smb config files from /etc/samba/smb.conf rlimit_max: increasing rlimit_max (1024) to minimum Windows limit (16384) Processing section "[printers]" Processing section "[CanonMG2100AIO]" Processing section "[FreeAgent Drive]" Loaded services file OK. WARNING: You have some share names that are longer than 12 characters. These may not be accessible to some older clients. (Eg. Windows9x, WindowsMe, and smbclient prior to Samba 3.0.) Server role: ROLE_STANDALONE [global] server string = %h server (Samba, Ubuntu) encrypt passwords = No obey pam restrictions = Yes pam password change = Yes passwd program = /usr/bin/passwd %u passwd chat = Enter\snew\s\spassword:* %n\n Retype\snew\s\spassword:* %n\n password\supdated\ssuccessfully . username map = /etc/samba/smbusers unix password sync = Yes syslog = 0 log file = /var/log/samba/log.%m max log size = 1000 name resolve order = wins lmhosts host bcast dns proxy = No wins support = Yes usershare allow guests = Yes panic action = /usr/share/samba/panic-action %d [printers] comment = All Printers path = /var/spool/samba create mask = 0700 guest ok = Yes printable = Yes browseable = No [CanonMG2100AIO] comment = Printer Drivers path = /var/lib/samba/printers read only = No guest ok = Yes [FreeAgent Drive] path = /media/FreeAgent Drive read only = No guest ok = Yes smbtree: Server requested plaintext password but 'client plaintext auth' is disabled anonymous failed session setup with NT_STATUS_INVALID_PARAMETER Server requested plaintext password but 'client plaintext auth' is disabled anonymous failed session setup with NT_STATUS_INVALID_PARAMETER and hostname: dekstop I know the spelling of desktop is incorrect. it was a duh moment. Any help would be greatly appreciated.

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• alt+tab moves windows between workspaces and crashes unity

  - by Ruslanchik

  I have recently been using multiple workspaces in unity but have run into a bug that is making it very difficult to do this effectively. The problem is with alt+tab. When I am focused on a window that is not in the primary (top-left) workspace one of two things happens: Unity restarts (the launcher and menu bar disappear and screen flashes blank before everything reappears) and all of my windows are moved to different workspaces. The focused window is always moved to the primary workspace and other windows are typically moved one workspace to the left. alt+tab will usually function normally after this. Unity completely crashes. The windows in the current workspace are still there, but the launcher and menu bar are gone, I cannot switch between workspaces, and none of the hotkeys work. The same issues occur when using alt+` as well. I have installed ccsm, but have made only minor adjustments with it. I am still using the Unity switcher. I actually uninstalled ccsm hoping that would resolve the issue, but the issue persists. Is there some resolution to this issue? I like Unity and want to keep using it, but having to use the mouse to switch between programs is irritating and enough reason to switch to Gnome.

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• Recovering from an incorrectly deployed robots.txt?

  - by Doug T.

  We accidentally deployed a robots.txt from our development site that disallowed all crawling. This has caused traffic to dip dramatically, and google results to report: A description for this result is not available because of this site's robots.txt – learn more. We've since corrected the robots.txt about a 1.5 weeks ago, and you can see our robots.txt here. However, search results still report the same robots.txt message. The same appears to be true for Bing. We've taken the following action: Submitted site to be recrawled through google webmaster tools Submitted a site map to google (basically doing everything possible to say "Hey we're here! and we're crawlable!") Indeed a lot of crawl activity seems to be happening lately, but still no description is crawled. I noticed this question where the problem was specific to a 303 redirect back to a disallowed path. We are 301 redirecting to /blog, but crawling is allowed here. This redirect is due to a site redesign, wordpress paths for posts such as /2012/02/12/yadda yadda have been moved to /blog/2012/02/12. We 301 redirect to wordpress for /blog to keep our google juice. However, the sitemap we submitted might have /blog URLs. I'm not sure how much this matters. We clearly want to preserve google juice for URLs linked to us from before our redesign with the /2012/02/... URLs. So perhaps this has prevented some content from getting recrawled? How can we get all of our content, with links pointed to our site from pre-and-post redesign reporting descriptions? How can we resolve this problem and get our search traffic back to where it used to be?

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• Dual Boot Installing Ubuntu 12.04 with Windows 7 (64) on a non UEFI system

  - by Randnum

  I cannot seem to install the correct boot loader for a non-UEFI firmware system. I'm trying to install Ubuntu 12.04 and Windows 7 (64) which are technically compatible with GPT but for windows only if the firmware is UEFI enabled. My system uses the old BIOS system and does not support UEFI. Therefore, whenever I finish my Ubuntu install and try to install Windows I get a "cannot install to GPT partition type" error. Even if I use Gparted to format a special NTFS file format for windows it can't handle the GPT partition style because it doesn't have UEFI. But my ubuntu install always forces GPT during installation and never asks if I want to install the old BIOS style MBR instead. How do I resolve this? Both OS's will install fine on their own the problem is when I try to install the second OS it doesn't recognize any of the other's partitions and tries to rewrite it's own on top of the other. I've tried both OS's first and always run into the same problem. Since there is no way to make Windows recognize GPT without upgrading my Motherboard how do I tell Ubuntu to use the old BIOS MBR on install? Do I have to download a special Ubuntu with a specific grub version? or should I manaually configure my partition somehow to force it not to use GPT? Thank you,

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• loading splash screen takes priority over terminal or windows manager while running elsa

  - by schonjones

  I recently installed e17 and was trying to set up defaults to use elsa and ecomorph over the standard compiz as it constantly crashes since updating to 12.04. If elsa is installed the loading screen hangs and never loads to login, however i can get to a terminal or the e17 login instead of the standard gdm that usually shows up, within a second the screen goes back to the loading screen. I can still type and login as well as run commands in the terminal, but all I see is the loading screen. Switching between terminals i can confirm my commands before it switches back to the loading screen. If i remove elsa the loading screen hangs, but I can get to a terminal login and run lightdm to start my session with no problems. I have multiple DE installed and am unsure which loading screen is coming up. i think it's the KDE screen, grub comes up with a debian background if that helps. I'm not sure if i can switch the loading screen and resolve this issue or if i'm just going to have to scrap using elsa and get lightdm to load on boot again. Elsa would be my preference. I don't have the space to backup my files for a complete reinstall. Please help!

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• Implementing Circle Physics in Java

  - by Shijima

  I am working on a simple physics based game where 2 balls bounce off each other. I am following a tutorial, 2-Dimensional Elastic Collisions Without Trigonometry, for the collision reactions. I am using Vector2 from the LIBGDX library to handle vectors. I am a bit confused on how to implement step 6 in Java from the tutorial. Below is my current code, please note that the code strictly follows the tutorial and there are redundant pieces of code which I plan to refactor later. Note: refrences to this refer to ball 1, and ball refers to ball 2. /* * Step 1 * * Find the Normal, Unit Normal and Unit Tangential vectors */ Vector2 n = new Vector2(this.position[0] - ball.position[0], this.position[1] - ball.position[1]); Vector2 un = n.normalize(); Vector2 ut = new Vector2(-un.y, un.x); /* * Step 2 * * Create the initial (before collision) velocity vectors */ Vector2 v1 = this.velocity; Vector2 v2 = ball.velocity; /* * Step 3 * * Resolve the velocity vectors into normal and tangential components */ float v1n = un.dot(v1); float v1t = ut.dot(v1); float v2n = un.dot(v2); float v2t = ut.dot(v2); /* * Step 4 * * Find the new tangential Velocities after collision */ float v1tPrime = v1t; float v2tPrime = v2t; /* * Step 5 * * Find the new normal velocities */ float v1nPrime = v1n * (this.mass - ball.mass) + (2 * ball.mass * v2n) / (this.mass + ball.mass); float v2nPrime = v2n * (ball.mass - this.mass) + (2 * this.mass * v1n) / (this.mass + ball.mass); /* * Step 6 * * Convert the scalar normal and tangential velocities into vectors??? */

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• Touchpad stopped working on an Acer AspireOne D255E

  - by Gustavo

  I have a less than a year old Acer AspireOne D255E with a fresh install of Ubuntu 11.10. Everything has been working fine. Great OS and great netbook. But today the touchpad stopped working. It had been working fine. I closed the netbook and when I opened it again, a couple of hours later, I could not move the pointer with the touchpad. I can not get the pointer to move. I cleaned the touchpad surface well, just in case. Everything else is working fine. All the software updates are up-to-date. I have rebooted several times with no solution. I have attached an USB mouse and the pointer works well. What can I do to troubleshoot the problem? I have gone to the System Settings, touchpad section, and there is not much that I can do there. I would like to determine first if it is a hardware or software issue and then how to resolve it. Is there a way that I can reinstall the touchpad drivers. just in case it is a software problem? I have been using Ubuntu for nearly a year now and am very happy with it. Are there any wise Ubuntu gurus out there who can help me? Thank you for reading this note.

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• Wine on Ubuntu 12.04 64bit. wine : Depends: wine1.4 but it is not going to be installed

  - by Nikola Borisov

  I'm running Ubuntu 12.04 64bit and I want to install wine nikola@carbon:~$ sudo apt-get install wine [sudo] password for nikola: Sorry, try again. [sudo] password for nikola: Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: wine : Depends: wine1.4 but it is not going to be installed E: Unable to correct problems, you have held broken packages. nikola@carbon:~$ I spend 4 hours and I have not made any progress. I don't get it. Ubuntu is a popular distro, wine is very common thing for people to want to run. Using 64bit system is what everyone should be doing (I don't even get why are there 32 bit version of ubuntu). Here is how the dependencies looks like: wine - wine1.4 wine1.4 - wine1.4-amd64 wine1.4-amd64 - wine1.4-common wine1.4-common - wine1.4 I see a problem here.... :( Please help me.

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• Installing Skype on 12.04 64 bit causes errors

  - by Wolfy87

  Hi there I am trying to install Skype through apt-get but I am having some trouble. The Skype package depends on skype-bin which is not found in my list of packages. So when trying to install Skype I get the following error. $ sudo apt-get install skype Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: skype : Depends: skype-bin but it is not installable E: Unable to correct problems, you have held broken packages. Does anyone know why this might happen? Am I missing a repository? I get similar results when downloading the .deb from their site. But it complains about ai32-libs not being installable. This is because it depends on another package that does not exist in my list. Please bear in mind that this is a custom install from the company I work for. They have secured it and I think they have updated it over time and skipped versions, possibly breaking things.

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• Consolidating multiple domain names

  - by Mike

  I have a client that has three separately hosted copies of their website, each on a separate domain name. The websites are all essentially the same, bar a few discrepancies caused by badly managed updates in the past. I will soon be launching a completely new website for them, at which point, all three domain names are to resolve to the same web server. One domain name will become the default domain name that they refer to in all their literature, and the other two will simply be used as catch-alls for old links, bookmarks, and so on. I would like to know what people consider the best route to achieve this. My plan so far is: Get the new site up and running on the new webserver. Change the relevant A record of the default domain name to point to the new webserver. a) Keep the existing hosting accounts in operation. Create a list of 301 redirects from old page names on the old site to new page names on the new site. or b) Configure CNAME records for the non-default domain names, each pointing to the new webserver. Create a list of 301 redirects on the new site that redirect from old page names to new page names. If my understanding is correct, 3a will help to maintain whatever search engine rankings the sites already have (I know it's not going to be perfect), while at the same time informing search engines that the old domain names are no longer in use. What's a good approach to take here?

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• Can't install Skype on Ubuntu 12.04 64 bit

  - by Gabriel Alvim

  I've tried many different ways: I downloaded the file on the Skype website, which returned me this error "Cannot install ia-32-libs" I followed this instructions https://help.ubuntu.com/community/Skype and here is what I got: **W: Failed to fetch http://archive.canonical.com/ubuntu/dists/precise/partner/Packages/binary-amd64/Packages 404 Not Found [IP: 91.189.92.191 80] W: Failed to fetch http://archive.canonical.com/ubuntu/dists/precise/partner/Packages/binary-i386/Packages 404 Not Found [IP: 91.189.92.191 80] E: Some index files failed to download. They have been ignored, or old ones used instead.** I even tried this command line: sudo apt-get install lib32stdc++6 lib32asound2 ia32-libs libc6-i386 lib32gcc1 skype And this is what I got: **Error: need a repository as argument pandora@ubuntu:~$ sudo apt-get install lib32stdc++6 lib32asound2 ia32-libs libc6-i386 lib32gcc1 skype Reading package lists... Done Building dependency tree Reading state information... Done Some packages could not be installed. This may mean that you have requested an impossible situation or if you are using the unstable distribution that some required packages have not yet been created or been moved out of Incoming. The following information may help to resolve the situation: The following packages have unmet dependencies: ia32-libs : Depends: ia32-libs-multiarch skype : Depends: skype-bin E: Unable to correct problems, you have held broken packages.** I just don't know what to do anymore, if I can't use skype, I might as well not use ubuntu at all. Please, someone help

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• Using default parameters for 404 error (PHP with mvc design)?

  - by user1175327

  I have a custom made Framework (written in PHP). It all works very good, but i have some doubts about a certain thing. Right now when a user call this url for example: http://host.com/user/edit/12 Which would resolve to: user = userController edit = editAction() in userController 12 = treated as a param But suppose the controller 'userController' doesn't exist. Then i could throw a 404. But on the other hand, the url could also be used as params for the indexController (which is the default controller). So in that case: controller = indexController user = could be an action in indexController, otherwise treated as a param edit = treated as a param 12 = treated as a param That is actually how it works right now in my framework. So basically, i never throw a 404. I could ofcourse say that only params can be given if the controller name is explicitly named in the URL. So if i want the above url: http://host.com/user/edit/12 To be invoked by the indexController, in the indexAction. Then i specifically have to tell what controller and action it uses in the URL. So the URL should become: http://host.com/index/index/user/edit/12 index = indexController index (2nd one) = the action method user = treated as a param edit = treated as a param 12 = treated as a param That way, when a controller doesn't exist, i don't reroute everything as a param to the index controller and simply throw a 404 error. Now my question is, which one is more preffered? Should i allow both options to be configurable in a config file? Or should i always use one of them. Simply because that's the only and best way to do it?

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• Conflict resolution for two-way sync

  - by K.Steff

  How do you manage two-way synchronization between a 'main' database server and many 'secondary' servers, in particular conflict resolution, assuming a connection is not always available? For example, I have an mobile app that uses CoreData as the 'database' on the iOS and I'd like to allow users to edit the contents without Internet connection. In the same time, this information is available on a website the devices will connect to. What do I do if/when the data on the two DB servers is in conflict? (I refer to CoreData as a DB server, though I am aware it is something slightly different.) Are there any general strategies for dealing with this sort of issue? These are the options I can think of: 1. Always use the client-side data as higher-priority 2. Same for server-side 3. Try to resolve conflicts by marking each field's edit timestamp and taking the latest edit Though I'm certain the 3rd option will open room for some devastating data corruption. I'm aware that the CAP theorem concerns this, but I only want eventual consistency, so it doesn't rule it out completely, right? Related question: Best practice patterns for two-way data synchronization. The second answer to this question says it probably can't be done.

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• VMware Kernel Module Updater hangs on Ubuntu 13.04

  VMware Player has a nice auto-detection of kernel changes, and requests the user to compile the required modules in order to load them. This happens from time to time after a regular update of your system. Usually, the dialog of VMware Kernel Module Updater pops up, asks for root access authentication, and completes the compilation. VMware Player or Workstation checks if modules for the active kernel are available. In theory this is supposed to work flawlessly but in reality there are pitfalls occassionally. With the recent upgrade to Ubuntu 13.04 Raring Ringtail and the latest kernel 3.8.0-21 the actual VMware Kernel Module Updater simply disappeared and the application wouldn't start as expected. When you launch VMware Player as super user (root) the dialog would stall like so: VMware Kernel Module Updater stalls while stopping the services Prior to version 5.x of VMware Player or version 7.x of VMware Workstation you would run a command like: $ sudo vmware-config.pl to resolve the module version conflict but this doesn't work anyway. Solution Instead, you have to execute the following line in a terminal or console window: $ sudo vmware-modconfig --console --install-all Those switches are (as of writing this article) not documented in the output of the --help switch. But VMware already documented this procedure in their knowledge base: VMware Workstation stops functioning after updating the kernel on a Linux host (1002411). Update As of today I had the first kernel upgrade to version 3.8.0-22 in Ubuntu 13.04. Don't even try it without vmware-modconfig...

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• Connected to wireless, but no internet access

  - by boogaloo

  After installing Ubuntu 12.04 a week ago wireless internet had been working fine. It stopped working yesterday, however, and I'm at a loss for what to do even after scouring replies to similar posted problems. I have tried using Google's public DNS and turning off proxy settings on Firefox. I have used nm-tool and lshw to make sure my wireless device and driver are connected. If anyone can help me resolve this issue I would be extremely grateful! @kregerjd $ ping -c3 www.google.com ping: unknown host www.google.com @Alaa: $ route -n Kernel IP routing table Destination Gateway Genmask Flags Metric Ref Use Iface 0.0.0.0 192.168.1.1 0.0.0.0 UG 0 0 0 wlan0 169.254.0.0 0.0.0.0 255.255.0.0 U 1000 0 0 wlan0 192.168.1.0 0.0.0.0 255.255.255.0 U 2 0 0 wlan0 $ ping -c4 192.168.1.1 PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data From 192.168.1.104 icmp_seq=1 Destination Host Unavailable From 192.168.1.104 icmp_seq=2 Destination Host Unavailable --- 192.168.1.1 ping statistics --- 4 packets transmitted, 0 received, +2 errors, 100% packet loss, time 2998ms pipe 4

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• Why doesn't unity show icons or panel after installing numix theme?

  - by Sid

  I'm a beginner to Ubuntu/Linux and I have a problem: Unity is not loading! When I choose Unity in the log-in screen, I get notifications and I can see the mouse, but that's it. I have Ubuntu 14.04 installed, along with Bumblebee/Primus. I had no issues whatsoever, until I decided to try the numix-theme and the numix icon pack. I added the PPA and installed it, but when I logged off and logged back on, nothing showed up. I panicked, and in tty1, I purged numix-* but that did not solve the issue. To get by day-to-day use, I installed gnome-flashback, and among those environments, only the metacity one works. (The compiz one does not.) I've tried installing the unity-tweak-tool to reset unit, installing dconf and doing: dconf reset -f /org/compiz/ but that didn't work either. One site even told me to delete /org/compiz/, but that did not resolve the issue. When I checked ccsm, the Unity plugin had a check to it. I also tried with Unity doesn't load, no Launcher, no Dash appears, but it gets stuck on "loading icons". Any help will be awesome!

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• Thinkpad W510 with default graphics drivers shows weird brightness issues

  - by Chantz

  Hey guys, I am currently running 10.10 - 32 bit on a new Thinkpad W510 with nVidia Quadro FX 880M graphics card. I am running with the default graphics drivers that installed with ubuntu install. My problem is that when I am logging in the screen acts normally as far as birghtness is concerned. I can increase/decrease brightness with Fn keys. But few seconds after I log in screen goes pitch dark. Hitting Fn+Home flickers the screen to all the way bright, then all the way dark. This behavior continues until I reach maximum brightness, in which case the screen stays all the way bright, for a few more seconds and then again goes dark if there is no activity & the cycle continues. Have you guys faced any of these issues? If so any pointers on how to resolve it. I am not alone, on ubuntu forum I saw another person having the same issue - link but no solution. Please help! UPDATE I followed the instructions that htorque mentions in his answer and it worked.

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• Enforcing Constraints Upon Data Documents of Various Formats

  - by Christopher Berman

  This seems like the sort of problem that must have been solved elegantly long ago, but I haven't the foggiest how to google it and find it. Suppose you're maintaining a large legacy system, which has a large collection of data (tens of GB) of various formats, including XML and two different internal configuration formats. Suppose further that there are abstract rules governing the values these files may or may not contain. EXAMPLE: File A defines the raw, mathematical data pertaining to the aerodynamics of a car for consumption of the physics component of the system. File B contains certain values from File A in an easily accessible, XML hierarchy for consumption of a different component of the system. There exists, therefore, an abstract rule (or constraint) such that the values from File B must match the values from File A. This is probably the simplest constraint that can be specified, but in practice, the constraints between files can become very complicated indeed. What is the best method for managing these constraints between files of arbitrary formats, short of migrating it over to an RDBMS (which simply isn't feasible for the foreseeable future)? Has this problem been solved already? To be more specific, I would expect the solution to at least produce notifications of violated constraints; the solution need not resolve the constraints. ============================== Sample file structures File A (JeepWrangler2011.emv): MODEL JeepWrangler2011 { EsotericMathValueX 11.1 EsotericMathValueY 22.2 EsotericMathValueZ 33.3 } File B (JeepWrangler2011.xml): <model name="JeepWrangler2011"> <!--These values must correspond File A's EsotericMathValues--> <modelExtent x="11.1" y="22.2" z="33.3"/> [...] </model>

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• What are some good seminar topics that can be used to improve designer&developer communication?

  - by tactoth

  Hello guys the thing I'll tell is what happens in the company I work for but I know it's more like a common issue in software companies. I'm development team leader in a internet service company that provides service that's very similar to dropbox. In our company we have mainly two divisions: the tech division and the designers division, both have their own reporting hierarchy. Designers focus on designing UI and prioritizing features, while developers focus on implement designers' ideas (more like being driven as our big boss has said). Then here comes our issue: the DEV team and DES team communicate very bad. DEV complain DES for these reasons: Too frequent changing of requirements Too complicated interaction (our DEV team has actually learned many HCI principles) Documents for design are incomplete, usually you just get 'design principles' and it's up to DEV to complete design details. When you find design defects, you ask DES team to resolve them, then DES team quickly change the principles and you gonna spend another several weeks because the change is so fundamental. While DES complain DEV for these reasons: Code architecture is not good enough to adapt to changing requirements (Obviously DES knows something about software development) Product design is about principles, not details. DEV fails to realize this. Communication should be quick and should be mainly oral. Trying to make most feature discussion in document for reference is too overloaded and doesn't make sense. As you can see, DEV and DES have different ideas on product design, and encourages very different practice. We have this difference because of the way we work. So our solution is that we should plan some seminars to make each part more aware of the way the other part work. Then my question is, what are some good topics for such seminars? Guessing some people may not think seminars can solve this problem, please also suggest your solution.

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• The MDM Journey: From the Customer Perspective

  - by Mala Narasimharajan

  Master Data Management is more than just about a single version of  the truth or providing a 360 degree view of the customer.  It spans multiple domains ranging from customers to suppliers to products and beyond.  MDM is pivotal to providing a solid customer experience - one that results in repeat business, continued loyalty and last but not least - high customer satisfaction.  Customer experience is not only defined as accurate information about the customer for the enterprise, but also presenting the customer with the right information about products, orders, product availability, etc.   Let's take a look at a couple of customer use cases with Oracle MDM. Below is a picture from a recent customer panel: Oracle MDM is a key platform for increasing upsell/cross-sell opportunities, improve targeting of customers and uncover new sales opportunies, reduce inaccuracies in mailing marketing materials to prospects, as well as to tap into and uncover the full value of a customer across business units more accurately.  A leading investment and private bank leverages Oracle MDM to do a better job of identifying clients, their levels of investment as well as consistently manage them through a series of areas such as credit, risk, new accounts, etc. Ultimately, they are looking to understand client investments and touchpoints across the company's offerings.  Another use case for Oracle MDM is with a major financial and insurance services company with clients worldwide, looking to resolve customer data inaccuracies and client information stored differently across mulitiple systems.  For more information on Oracle Master Data Management, click here.  

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• What should I do when my team leader is unfair for no reason? [closed]

  - by crucified soul

  I'm a new software developer and this is my first job. It's a startup and the CEO and the working environment is just great. I work really hard and I believe that I also do my job well. But recently, I have felt like my team leader is being unfair to me for no reason. It appears that he is nice to my co-workers, but not me. I figure he is mad at me, but I didn't bother to find out why. I really love this company and I really love working there. But if my team leader continues to be unfair then I have no option other than leaving. How can I fix this? EDIT: The other day he called me into his office and wanted to see my work in the afternoon (Yes, in my country, at summer season after 5PM is afternoon. My office begins at 8AM. And I'm not saying I've problems to work after 5PM). At the time I was facing a weird runtime error and I was pretty tired. I explained the situation to him. Then he found a small logical error in my code and asked me why I didn't fix this. I told him I was trying to resolve this runtime error and that I was sure that this logical error had nothing to do with the runtime error. He then proceeded to yell at me. After fixing the logical error that runtime error was still there. This is not the only occasion he has been unfair to me. I'm saying is being unfair because he doesn't do this kind of thing to other developers when they do really silly mistakes.

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• Constituent Experience Counts In Public Sector

  - by Michael Seback

    Businesses and government organizations are operating in an era of the empowered customer where service  and communication channels are challenged every day.  Consumers in the private sector have high expectations from purchasing gifts online, reading reviews on social sites, and expecting the companies they do business with to know and reward them.   In the Public Sector, constituents also expect government organizations to provide consistent and timely service across agencies and touch points.  Examples include requesting critical city services, applying for social assistance or reviewing insurance plans for a health insurance exchange. If an individual does not receive the services they need at the right time and place, it can create a dire situation – involving housing, food or healthcare assistance. Government organizations need to deliver a fast, reliable and personalized experience to constituents. Look at a few recent statistics from a Government focused survey: How do you define good customer service? 70 % improved services, 48% shortest time to provide information, 44% shortest time to resolve complaints What are ways/opportunities to improve customer service? 69% increased collaboration across agencies and 41% increased customer service channels Are you using data collected to make informed decisionsto improve customer service efforts? 39% data collection is limited, not used to improve decision making Source: Re-Imagining Customer Service in Government, 2012 Click here to see the highlights.  Would you like to get started – read Eight Steps to great constituent experiences for government.

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• A fix for the design time error in MVVM Light V4.1

  - by Laurent Bugnion

  For those of you who installed V4.1 of MVVM Light and created a project for Windows Phone 8, you will have noticed an error showing up in the design surface (either in Visual Studio designer, or in Expression Blend). The error says: “Could not load type ‘System.ComponentModel.INotifyPropertyChanging’ from assembly ‘mscorlib.extensions’” with additional information about version numbers. The error is caused by an incompatibility between versions of System.Windows.Interactivity. Because this assembly is strongly named, any version incompatibility is causing the kind of error shown here (for an interesting discussion on the strong naming issue, see this thread on Codeplex). I managed to resolve the issue for Windows Phone 8 and will publish a cleaned up installer next week. In the mean time, in order to allow you to continue development, please follow the steps: Download the new DLLs zip package (MVVMLight_V4_1_25_WP8). Right click on the Zip file and select Properties from the context menu. Press the “Unblock” button (if available) and then OK. Right click again on the zip package and select “Extract all…”. Select a known location for the new DLLs. Open the MVVM Light project with the design time error in Visual Studio 2012. Open the References folder in the Solution Explorer. Select the following DLLs: GalaSoft.MvvmLight.dll, GalaSoft.MvvmLight.Extras.dll, Microsoft.Practices.ServiceLocation.dll and System.Windows.Interactivity.dll. Press “delete” and confirm to remove the DLLs from your project. Right click on References and select Add Reference from the context menu. Browse to the folder with the new DLLs. Select the four new DLLs and press OK. Rebuild your application, and open it again in Blend or in the Visual Studio designer. The error should be gone now. In the next few days, as time allows, I will publish a new MSI containing a fixed version of the DLLs as well as a few other improvements. This quick fix should however allow you to continue working on your Windows Phone 8 projects in design mode too.   Laurent Bugnion (GalaSoft) Subscribe | Twitter | Facebook | Flickr | LinkedIn

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