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• iTunes Title Bar is Equal to the Location of the Library file?

  - by Urda

  I have never been able to get a clear answer on why the latest edition of iTunes does this. I have my entire iTunes library located in C:\itunes\ and the library data files inside C:\itunes\!library_info for backup purposes. However when version 9 of iTunes came out it went from having iTunes as the title, to !library_info. Anyway to get around this without moving my data files away? Annoying "feature" if that is what it is. Again Apple support and forums were of no help to me. Anyone have insight on this? System Info: Windows Vista x86 Ultimate, latest updates. iTunes Version 9.0.3.15 Screenshot: http://farm5.static.flickr.com/4072/4414557544_d0b25eb64c_o.jpg Flickr Page: http://www.flickr.com/photos/urda/4414557544/ UPDATE: I put a bounty on this, and would be open to hacking the registry or doing a custom config. Please help me fix my title bar!!! Update2: I would not like to move my library files out of itunes\!library_info to avoid them inter-mingling with my music library.

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• Upgraded users to Win7. Now getting "path not found" when saving files or opening attachments

  - by Matt Penner

  We have a Server 2008 AD environment with about 5k users. We just rolled out Windows 7 SP1 (were XP) with great success. However, about once a day we get a few calls that a user opens a file from their Documents (the folder is on the server and redirected), edits it and attempts to save but Win7 reports that the path is not found either because it doesn't exist or no permissions. The only way to fix it is to delete the profile. In addition we get about the same number but different users saying that they cannot open attachments from Outlook 2010 due to no permission. We have to edit the temp Outlook storage path in the registry to fix it (or delete the profile). I think the two issues may be related. What scares us is that we rolled out 1 month ago and had no calls of this nature until about 2 weeks ago. It started off as one or two but seems to be growing. Any ideas? We're going to open a Microsoft ticket but I wanted to seenif anyone else has run into this. Thanks!

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• What is the proper way of debugging a slow Windows installation?

  - by Niklas

  You know the drill - you've been asked to check why you cousin's computer is running slow. I was there yesterday. Being a Mac user since 2007 I haven't really dug deep in Windows internals in the past five years. Googling for answers reveals many, many different answers: broken registry, spyware, antivirus program, fragmented disk, turning of visual effects etc. In this particular case I was asked to look at a two year old HP laptop with Vista. Windows was running incredibly slow and even opening up a new explorer window took almost a minute. I ended up doing everything of the above: running cc cleaner, defragmenting the disk, turning off visual effects, turning off norton and a bunch of other things people believe have an impact on Windows performance. Now I'd like to understand this in depth. Is there a proper, "scientific" if you so will, way of debugging and understanding where the problem with a slow running Windows installation lies? (In my particular case this concerned Windows Vista but let's try to create general guide for XP and Windows 7 too). To me, it seems wrong to just run a bunch of different tools without understanding the underlying cause of the error.

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• How to correctly deploy Adobe Reader 9.1

  - by Ben Gillam

  Hi I have recently tried to deploy Adobe Reader 9.1 onto our network here. (SBS 2003 server and XP Workstations) I followed the instructions for the extraction of the installer and .msi and then creating a .mst transform file to set custom options. (Suppress EULA, dont create desktop icon etc) I then added the package to my deployment GPO applied the relevant .mst file and preceded to deploy accross the network. The software package is computer assigned to be installed prior to logon, to avoid user permissions issues. The package deploys correctly to computers and will run perfectly fine if you run from a shortcut, however when trying to view a pdf from within a web browser it fails with the following message. "The adobe acrobat/reader that is running can not be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again" I have found many pages on google refering to this problem, but none appear to be in relation the problems I have found. http :// kb2.adobe.com/cps/405/kb405461.html These fixes recommend correcting a registry entry (which i should mention is missing after the deployed installation. However this does not work. Switching off display in a browser - Seems to defeat the object of fixing the problem Removing old versions - There arent any. Trying with a different user - This affects all users of all privalige levels on all computers. On my workstation I uninstalled Acrobat Reader 9.1 then reinstalled manually using the same installation source files and it works fine. has anyone sucsessfully deployed AR9.1 on their domain and if so how? For the time being I have downloaded the older 8.1.3 release and deployed this in the same way which works fine, but would like to be using the up to date version. Thanks

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• On Windows 2008 R2, how do I back up DHCP if the DHCP .mdb database is always busy?

  - by johnny

  I get this from my backup software. C:\WINDOWS\system32\dhcp\dhcp.mdb : The process cannot access the file because it is being used by another process. C:\WINDOWS\system32\dhcp\j50.log : The process cannot access the file because it is being used by another process. C:\WINDOWS\system32\dhcp\j50tmp.log : The process cannot access the file because it is being used by another process. C:\WINDOWS\system32\dhcp\tmp.edb : The process cannot access the file because it is being used by another process. My questions: Should I be doing a manual backup of DHCP via command line tools or maybe with MMC, Action, Backup before I run my backup? Is the %SystemRoot%\System32\DHCP\Backup directory always kept up to date? (which does get backed up by backup software) I'm answering my own question but the registry key is set up for 3c, 60 minutes, I believe. HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DHCPServer\Parameters\BackupInterva This is not the included backup software for Windows. It is another product, but I have seen this with every backup software I've ever used.

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• Windows7 corrupted profile - prevention exists?

  - by Radek

  I have dedicated Windows7 (not on domain) virtual machine for overnight automation testing. Some commands (mySQLdump, tscon.exe) must be run under administrator account. Last week administrator account's profile was corrupted. I fixed it by renaming it in the registry and logging in as administrator. And today it is corrupted again. I use administrator account only to run above commands via runas. Also the computer is restarted via cmd - shutdown command - quite often. Especially every night before automation testing starts. I checked the comp for viruses - did full scan using avast although I believed that the comp is clean. Any idea how to prevent the profile to get corrupted again? update So the first log entry in event log is today from 1.15am and one of my scripts ran runas command as administrator exactly at 1.15am. It was second time that runas war executed though after the testing started. The same happened second day in a row. Before the testing starts I need to copy one file that is locked. So I run handle.exe from runas to unlock it. That is what I think causing the profile to get corrupted. I am not able to reproduce it by myself. The message from event viewer is Windows cannot load the locally stored profile. Possible causes of this error include insufficient security rights or a corrupt local profile. DETAIL – The process cannot access the file because it is being used by another process.

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• For Windows XP: How to uninstall Broadcom Bluetooth software that won't disappear

  - by T. Webster

  Hello, my situation is similar to this question for Windows 7, except my OS is Windows XP SP3. I have recently realized I made the mistake of buying a Bluetooth adapter and installing the Broadcom/Widcomm Bluetooth stack driver software. Now that I know that the software is no good, I want to install it (so I can install the Toshiba stack for the Cirago adapter). I've attempted to uninstall all Bluetooth driver software in Device Manager, and I don't see any remnants of any Bluetooth drivers there. I would include pictures here, but I don't have 10 reputation yet, so I'll just use links instead. picasaweb.google.com/lh/photo/2NAos6BP9UigPtJKaYRGyQ?feat=directlink But I do see that the little Bluetooth icon still persists: picasaweb.google.com/lh/photo/kbxgPP8ZLxhjX4ob2YjSew?feat=directlink I don't see anything about Bluetooth, Broadcom, or Widcomm in Add/Remove Programs. I don't see any folder names Broadcom or Widcomm in Program Files folder, either. But I do see that Broadcom does show up in the registry with respect to Bluetooth, as shown here. picasaweb.google.com/lh/photo/hWDo-OzB8ApibzeHA_saxQ?feat=directlink What should I do now to completely wipe this persistent Broadcom Bluetooth software off my computer?

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• External HDD incorrectly detected as internal - how change to enable hot swap/eject?

  - by Sam

  Hi All, I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: http://superuser.com/questions/12955/how-do-i-remove-the-option-to-eject-sata-drives-from-the-windows-7-tray-icon

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• AHCI, Windows 7 and can only boot with Windows DVD present

  - by Rob Pridham

  Foolishly, I installed Windows 7 with my new SSD set to IDE. I would like to change it to AHCI. I have done this before, with a different motherboard. What happens: I set the controller to AHCI in the BIOS; I also check correct boot order On boot, I get the 'BOOTMGR not found' error I use the Windows Recovery Console on the DVD Diskpart etc can see the disks, and bootrec claims to have rewritten the MBR/bootloader I reboot, same problem Recovery Console again and it detects a problem, fixes, reboots Recovery Console again and it detects the OS, and a problem - fixes, reboots I ignore the 'press any key to boot from DVD' prompt Windows boots fine I restart without the DVD and I'm back to square one That optional 'press a key to boot from DVD' stage is something that the recovery process introduces - normally you have to choose to boot to the DVD at the BIOS stage. You also see this when installing Windows. I suspect that whatever temporary state that is is compatible with AHCI - but not the standard it returns to. I have done the msahci/iaStorV registry hacks to no avail (this worked with the previous board). I can put it back to IDE where normal service is resumed. The board is an Asus M5A99X, the southbridge is AMD SB950, and this is Windows 7 x64. I would quite like not to have to reinstall it again. Any ideas as to what I can do as a permanent fix?

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• Disable or remove filter driver for single HID device

  - by snoopen

  Running Windows XP in a corporate setting here. I have an issue where a filter driver is interfering with the functionality of different USB HIDs. For example graphics tablets do not respond while the filter driver is in place. I've also had the issue with foot pedals used with transcription software. My question is really two fold: A) what makes Windows use a filter driver on one HID but not another? B) when a filter driver is causing conflicts how can I disable it on the affected devices? Background I've previously narrowed down the issue to the filter driver by uninstalling the software (Funk Proxy Host) responsible for the filter driver. The software is a type of RDP we use here at work. (I might have even booted into safe mode and renamed the file, I forget). I believe the filter driver is present to disable or modify the use of the local keyboard and mouse while admin staff are assisting users. Either way I don't have the authority to just go uninstalling this software. As far as I can tell the software versions are the same, however I'm not sure if the device driver definitions are all the same as I don't know where these things would be located. To check for the presence of the filter driver I locate the hardware device in Device Manager, click Properties Driver tab Driver Details.... It shows up as ph32ihid.sys. Even though all machines are meant to have the same SOE and do have Funk Proxy Host installed I don't always have issues with the same HIDs. A few machines here the foot pedals without any issues. I've not had any machines work with the graphics tablet without uninstalling Funk software. Driver details I've just read up a bit more about filter drivers and found the drivers description in the registry under "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ProxyHostHIDFilter" There it's called "Kernel-mode HID filter driver for the Proxy Host". Presumably I could also disable it here but that would be system wide which is probably not desirable?

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• Outlook 2007 panes keep moving when changing resolution

  - by SilverbackNet

  This problem is really bugging one of our users ever since he got a larger monitor. Now that the monitor has a different resolution than his laptop, every time he unplugs it to go home, the three Outlook panes get all jumbled up. The navigation is huge, the list is shoved over, and the reading pane is almost smushed out of existence, the the opposite when he comes back in and the reading pane fills the screen. He's sick of adjusting it every day. He always runs it maximized, for maximum reading area. Keeping the application within a 1024x768 window wouldn't really be an option for him. Is there any way built into Outlook to automatically adjust pane sizes when the resolution changes? If not, is there a third-party app that can help, or a way to script the changes into the registry somehow? (I can do running the script whenever the screen state changes.) If this is fixed in 2010 I might be able to convince the other admin that this is a good enough reason to allow it (which will require a new beta version of our archiving software).

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• Recent DDE / file open issue with Office 2007 affecting only a few machines, is a Windows Update to blame?

  - by kafka

  All our workstations run Windows 7 Professional 64 bit. It started with one, then another, then another couple of machines having a problem accessing Word files locally and on the network. This doesn't happen on my machine though. Affected users get the error message 'There was a problem sending the command to the program'. I've Googled for solutions, but none of the answers worked. They suggested deleting certain registry keys; unregistering and reregistering the program for DDE; resetting the way that the shell opens .docx programs etc. each to no avail. As it affects local and network shares I believe the problem lies with the clients, and not the server, and I'm starting to suspect that there could have been a recent Windows Update which has caused this. I've tried comparing the updates on my working machine with an affected machine, but I can't immediately see any major differences. Has anyone else recently encountered this problem? What are the best steps to take to further isolate what could be causing this?

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• Can't connect to Server Manager from Windows 7

  - by SAdmin317

  I have a Windows 7 Pro 64bit with SP1 desktop that has RSAT tools installed. I opened Server Manager and can't connect to the server (Server 2008 R2 core). I followed the guide to enable everything on the server, added a registry key to enable read-only on the device manager as well. On the Windows 7 PC I turned on winrm, did the quick config, and added the server IP and name as trusted hosts. I still get an error when connecting. "Connecting to the remote server failed with the following error message: The WinRM client cannot process the requests. If the authentication scheme is different from Kerberos, or if the client computer is not joined to a domain, then HTTPS transport must be used or the destination machine must be added to the TrustedHosts configuration setting...." I also added the name of the server to the windows 7 /etc/hosts file. Ping the server name translates to the IP of the server. Also opened up the firewall for "Remote Volume Management" Both machines are on the same Workgroup, using the same Administrator account, with the same password. Any help appreciated.

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• TEMP environment variable occasionally set incorrectly

  - by Roger Lipscombe

  Occasionally, I find my TEMP and TMP environment variables set to C:\Windows\TEMP. They should be set to %USERPROFILE%\AppData\Local\Temp, and are configured correctly in System Properties. This manifests itself as error messages like the following: ---> System.InvalidOperationException: Unable to generate a temporary class (result=1). error CS2001: Source file 'C:\Windows\TEMP\gb_pz65v.0.cs' could not be found error CS2008: No inputs specified ...which occurs in various .NET applications (in particular Visual Studio 2010 or SQL Server Management Studio). Alternatively, SQL Server Management Studio will report: Value cannot be null. Parameter name: viewInfo (Microsoft.SqlServer.Management.SqlStudio.Explorer) If I run PowerShell elevated, then $env:TEMP is set correctly. If I run PowerShell non-elevated, then it's not. I believe that it should be set correctly in both cases. If not, it's the wrong way round. The same is true for CMD.EXE. Rebooting fixes it, temporarily, until something breaks it again. Presumably something loaded into Explorer.exe is messing with its environment variables, but what? The values in the registry are correct, even while this is happening: HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Environment has TEMP = %SYSTEMROOT%\Temp HKCU\Environment has TEMP = %USERPROFILE%\AppData\Local\Temp By setting a breakpoint on shell32!RegenerateUserEnvironment, I'm able to trap it when it happens, but I still don't know why explorer.exe is reading the wrong environment variables. I can reproduce it consistently by broadcasting a WM_SETTINGCHANGE message (I wrote a one-line C++ program to do this). Watching the activity in Process Monitor shows that explorer.exe doesn't even look at HKCU\Environment. What is going on?

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• Why does Windows/Microsoft Updates always take such a long time to detect available updates?

  - by RLH

  It's a common task for many of us who work in any form of IT position using Windows. Eventually you have to install/re-install a version of Windows and what follows is a very long OS updating process. For a long time I have accepted the fact that this is a slow process and that's all there is to it. There is a lot to download, and some updates require restarts followed by further updates... Ugh! This morning I had to go through the process of installing Windows XP with SP3. I'm installing the OS on a VM on an SSD and I've been working on this thing for over 6 hours. Although, think there are many ways to knit-pick this process for improvements, there is one step that is always particularly slow and I can not figure out a good reason why. That step is the detection step on a manual update. Specifically, when navigate to the Windows (or Microsoft) Updates page, and then click the 'Custom' button to detect your updates. It appears that your PC just sits there for a painful amount of time. Check your Task Manager and it looks like your PC is, in fact, locked because your CPU isn't cooking but that's certainly not the case. Somethings happening but I have no clue what's going on? What is the updating software doing? If the registry was being searched, shouldn't my CPU usage peak? Does anybody know what's happening? I can loosely justify why some of the steps in the update process take so long. However, this one doesn't seem to have any reasoning.

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• How do I recover drivers from other hard disk

  - by Carl

  The drivers for a Cardbus (PCMCIA) card that gives me 2 USB 2.0 ports are on the hard disk from my old laptop. I have lost the driver CD. I have a way to get files from that other hard disk. Which files do I need? The drivers for the card used to be on the following website - the information is still there, except the download links don't work: http://www.ht-link.com/en/DownView.asp?ID=10 - The drivers I need are the first listing - The Win XP drivers for the HT-112NEC. My e-mails to them have not been answered. The information on this card is here http://www.ht-link.com/en/ProductView.asp?ID=106 I already tried connecting that other drive to my new laptop (via USB) and adding the drive to the search criteria when selecting update driver in the Device Manager. It says there isn't a better match, and if I select manual the matching device is not listed. (I don't think "manual" sees drivers on the external hard disk - but only ones on the main drive and/or found listed in the registry.) I would try 'have disk' if I knew exactly what file to point to on the external drive. The drivers are on that hard disk - I installed them there, and used that card on that computer. The new laptop has Windows XP Pro SP3, the old one had Pro SP2 Thanks for any help.

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• All of the NTFS hard links damaged, where are hardlinks stored and how to recover them?

  - by String Xu

  This is Windows 7 x64 sp1 on a NTFS file system. All hardlinks within C:\Windows\System32 folder disappear, and the Windows can't boot, because even the osloader, C:\Windows\System32\boot\Winload.exe also disappeared. Nevertheless, the original files are still located in the corresponding C:\Windows\winsxs folders. After booting into the Recovery Environment, and copied one Winload.exe (x64) from other folder, Windows gave an error pointing out that "ntoskrnl.exe is corrupted or missing...its file digital signature cannot be verified" In trying to boot in Safe Mode, the message above was shown after a screen prompting "Loaded \Windows\system32\config\system" Because at this early booting stage, smss.exe was still not loaded, so there is not any dumping and logs. Based on my study, ntoskrnl.exe depends on the following files: C:\windows\system32\PSHED.DLL C:\Windows\System32\hal.dll C:\Windows\System32\kdcom.dll C:\Windows\System32\clfs.sys C:\Windows\System32\ci.dll All those files above are copied from their corresponding folders and verified their md5 with a well-operating Windows 7 x64 SP1. But the booting error is still the same: "ntoskrnl.exe is corrupted or missing..." Background: 1. Before the reboot, there was an windows update going on. Then something unknown happen, almost all processes were broken to run, including the windows task manager, taskmgr.exe. After mount the hard disk to other computer, it seems that all hardlinks within C:\Windows\System32 folder were gone. I tried several data recovery software, but they are not be able to find those disappeared NTFS hard links. So the question is: Where are information about those hard links stored? And how to recover them? Are they depend on some windows service or stored in the registry?

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• How to eliminate the domain suffix off my user profile folder when migrating to a new domain?

  - by Jerry Dodge

  We have just upgraded a decade old SBS 2003 server to a brand new SBS 2011 machine. During the process, over 30 other client/server machines on that domain also needed to be dis-joined and re-joined from the old domain to the new one. These domains have different names and is not migrated in any way. It's built from scratch. Since each client machine had very unique user profiles under this domain, we needed to make sure these were all backed up and migrated over to the new domain. For the most part, profiles were migrated with no hassle, just by renaming the user profile folder names. However, in one case, when I log in to my domain account, it creates a profile folder with a suffix of the new domain name. I have replaced all the files in the profile's root which begin with "ntuser" with the files of the new profile. The only problem is half the applications can't find their data, because the folder name is different. How can I change this folder name and maintain this profile on the new domain? I have deleted every user account (except admin), deleted their profiles/folders, removed them from the registry, and made sure every trace of this account was gone. The computer was basically a dummy with only an admin account. Then, I log into the machine under my new domain user account (same username as the old domain). It creates a profile folder with my username plus a suffix extension of the new domain name. The client machine is Windows 7 Ultimate, the old server was SBS 2003, and the new server is SBS 2011.

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• Is there any way to customize the Windows 7 taskbar auto-hide behavior? Delay activation? Timer?

  - by calbar

  I'm becoming increasingly frustrated with the way Windows 7 handles showing a hidden taskbar. It's incredibly over-eager to pop out and obscure what I'm really trying to interact with, requiring me to move the mouse away, wait for it to auto-hide again, then resume what I was doing but more deliberately. After closely examining the behavior, it appears that a hidden taskbar "peeks out" from the edge by 2 or 3 pixels, and slowly moving your mouse into this area activates it; you don't even need to touch the edge of the screen. I would love it if there was a way to customize or change this behavior. Ideally, the taskbar would only pop out if you are actively "pushing" the edge of the screen it is hidden on. So activation only occurs once you've reached the screens edge and continue to move the mouse past a customizable threshold. Alternatively, a simple activation delay would suffice as well. So only if the mouse remains in that 2-3 pixel area (a.k.a. on the taskbar) for greater than a customizable amount of time does it pop out again. This would only be a fraction of a second. Often times the cursor simply "careens" off the edge of the screen while trying to focus on something nearby. Anyway, if there are any registry settings or utilities that can achieve either of these effects, that would be great! Thanks for your help.

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• All of the NTFS hard links disappear, where are hardlinks stored on disk and how to recover them?

  - by Osiris

  This is Windows 7 x64 sp1 on a NTFS file system. All hardlinks within C:\Windows\System32 folder disappear, and the Windows can't boot, because even the osloader, C:\Windows\System32\boot\Winload.exe also disappeared. Nevertheless, the original files are still located in the corresponding C:\Windows\winsxs folders. After booting into the Recovery Environment, and copied one Winload.exe (x64) from other folder, Windows gave an error pointing out that "ntoskrnl.exe is corrupted or missing...its file digital signature cannot be verified" In trying to boot in Safe Mode, the message above was shown after a screen prompting "Loaded \Windows\system32\config\system" Because at this early booting stage, smss.exe was still not loaded, so there is not any dumping and logs. Based on my study, ntoskrnl.exe depends on the following files: C:\\windows\\system32\\PSHED.DLL C:\\Windows\\System32\\hal.dll C:\\Windows\\System32\\kdcom.dll C:\\Windows\\System32\\clfs.sys C:\\Windows\\System32\\ci.dll All those files above are copied from their corresponding folders and verified their md5 with a well-operating Windows 7 x64 SP1. But the booting error is still the same: "ntoskrnl.exe is corrupted or missing..." **Background:** Before the reboot, there was an windows update going on. Then something unknown happen, almost all processes were broken to run, including the windows task manager, taskmgr.exe. After mount the hard disk to other computer, it seems that all hardlinks within C:\Windows\System32 folder were gone. I tried several data recovery software, but they are not be able to find those disappeared NTFS hard links. So the question is: Where are information about those hard links stored? And how to recover them? Are they depend on some windows service or stored in the registry?

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• External HDD incorrectly detected as internal - how change to enable hot swap/eject?

  - by Sam

  I have win 7 x64 Home Prem. The HDD is a seagate barracuda, 7200.7 ST3120827AS. 3.5", Serial: 3ms006n6, Firmware: 3.42 (no further updates) NexStar CX External case (drivers installed). I have three drives: WD320 with OS installed WD750 data storage (internal) seagate 120 (external) - connected via esata board connected to sata on motherboard (MSI p43 neo) Tried uninstalling HDD in device manager to no effect. Also the internal WD750 is detected as an external drive and win taskbar icon allows for it to be ejected (unlike the seagate). All drives are configured - Online, Simple, Basic, NTFS, Active, Primary Partition (except c drive). The seagate was previously used as a primary disk with XP operating system so I deleted the volume and created/reformatted (not quick). HDD is no longer "Active". But did not fix problem. Background Originally, I installed win 7 with the bios set to IDE and forgot to install the chipset drivers. Then I changed win 7 to install the AHCI drivers, changed the bios to AHCI and rebooted. Win 7 loaded drivers but WD HDD gave problems/crashed. I installed chipset drivers and latest intell storage matrix software thingie (in safe mode). Everything worked fine after that except for the problem of not corrrectly detecting the external drive] I have noticed that under the driver properties (and similarly in the registry) the two drives are configured differently (e.g. in driver details property capabilities for the WD the value is set to 0000006, CM_DEVCAP_REMOVABLE & EJECTSUPPORTED - whereas the seagate shows 0000080 & CM_DEVCAP_SURPRISEREMOVALOK). Any easy way to configure things? I tried physically swapping the sata connections on the mainboard without success So far I have found that a solution to my problem might be to perform some reg changes: How do I remove the option to eject SATA drives from the Windows 7 tray icon?

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• Can't remote into Virtual PC

  - by Spamela

  I used to be able to remote into my Virtual PCs. It has been working for at least a year. Yesterday just stopped working... I cannot figure it out... Things I have triple-checked: 1. My Virtual PCs have "Allow Remote Access" checked. 2. My Virtual PCs have an account in the Administrator group that is password protected. 3. My Host's entry in the registry for the Terminal Services Port is still the default of 3389. So here is the strange thing. I can't even remote into the Virtual PC from it's host much less another PC... From the host, I can ping the Virtual PC and get a response but when trying to remote into it from the host I get the following error: Remote Desktop can't connect to the remote computer for one of these reasons: 1)Remote access to the server is not enabled. 2)The remote computer is turned off 3)The remote computer is not available on the network My host is running Windows 7. Virtual PCs are running XP. Thank you for looking at this!

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• How does one skip “Windows did not shut down successfully” in Win7-64?

  - by XenonofArcticus

  Migrating an app from an expensive and unreliable dedicated embedded x86 box running WinXP-embedded to COTS hardware (Dell E6410 laptop) running normal Win7-64. At this time, it's not feasible to deploy using Windows 7 embedded. The problem is, that the system is still sort of "embedded". The power could shut off at virtually any time without prior warning. We've stripped the OS down and removed the battery capability so that it will power down as desired. The app never writes to the disk, so it's not like we're going to corrupt anything terribly. The system is essentially idle after our app is up and running (with the exception of some computation, graphics, and TCP/IP and serial communications) so the OS enters a pretty stable state rather quickly. After a power-loss however, it rightly complains that Windows did not shut down successfully and presents the user with the Windows Error Recovery text screen. If left alone, it does eventually move on booting just fine, but we'd like to skip that step if possible. WinXP-embedded is designed to do this automatically, so I know it's possible. I've looked at the Kernel Switches but I didn't see anything documented for "Skip Windows Error Recovery". I've also read extensively on the startup process: http://homepage.ntlworld.com./jonathan.deboynepollard/FGA/windows-nt-6-boot-process.html I know I can disable the auto chkdsk in the registry, but that's not the same thing either. So, how do I streamline the boot process to not hassle the user about a situation that will be the regular normal situation?

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• Google Drive terminates without error on startup

  - by Iszi

  I've used Google Drive for awhile now, but it won't start up after installing on my latest system re-build. I'm still using the same OS, hardware, and basic software load (antivirus, firewall, etc.) that I have for years during which I had not previously had problems with Drive. OS: Windows 7 Ultimate x64 Google Drive Version: 1.12.5329.1887 Now, whenever I try to run Google Drive, it just spawns two instances of the executable which die shortly after. No error messages are posted to the desktop, and nothing indicating any problem is written to the Event Log. After some research, I've yet to find anyone having the same problem who's found an answer. I did find out how to run Google Drive in diagnostic mode, using the --vv parameter at the command line. After that, I opened up the sync log and got this: 2013-10-31 17:11:24,039 INFO pid=3664 1892:MainThread logging:1600 OS: Windows/6.1.7601-SP1 2013-10-31 17:11:24,039 INFO pid=3664 1892:MainThread logging:1600 Google Drive (build 1.12.5329.1887) 2013-10-31 17:11:24,039 DEBUG pid=3664 1892:MainThread logging:1608 DEBUGGING DUMP is ON. 2013-10-31 17:11:24,051 ERROR pid=3664 1892:MainThread logging:1575 ERROR, UNEXPECTED EXCEPTION 2013-10-31 17:11:24,051 ERROR pid=3664 1892:MainThread logging:1575 [Error 5] Access is denied Traceback (most recent call last): File "<string>", line 232, in Main File "<string>", line 118, in RegisterCustomFileTypes File "P:\p\agents\hpal4.eem\recipes\353983091\base\b\drb\googleclient\apps\webdrive_sync\windows\build\pyi.win32\main\outPYZ1.pyz/windows.registry", line 62, in GetValue WindowsError: [Error 5] Access is denied 2013-10-31 17:11:24,052 INFO pid=3664 1892:MainThread logging:1600 Crash reporting disabled. Ignoring report. 2013-10-31 17:11:24,052 INFO pid=3664 1892:MainThread logging:1600 Exiting with error code: 0 I'm running on an account with Administrator-level permissions, and have even tried using "Run As Administrator" on the EXE. I'm not sure why it's looking for a P:\ drive, as no such volume has ever been mounted on this system. What should I do to try to further troubleshoot, and resolve, this issue?

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• Can't delete ntuser.dat file to remove profiles after reboot

  - by Matrix Mole

  I've ran into an issue where some servers will not release the handle on the ntuser.dat file even after a reboot. Or quite possible, after the reboot, the ntuser.dat file is getting re-loaded into memory. The user accounts are definitely not being accessed (some of them belong to users that have not been with the company in over a year). It seems to be on Windows 2003 servers, but I can't be 100% certain that there aren't some 2000 servers showing this issue as well. When I try to use process explorer or handle.exe from sysinternals to kill the handle on these ntuser.dat files, the handle remains open and connected. Handle.exe even reports that the handle was broken while it remains in use. I've even taken ownership on the file and tried to kill the handle to no effect (windows shows I have ownership of the file, but still refuses to release the handle). I have looked into the registry to see if I can discover where the files may be getting loaded at. Unfortunately, the username is appearing in too many places for me to be certain which one is actually loading their reg file into memory. Any suggestions on how I can either break the handle on the files, or prevent them from getting re-loaded after a reboot?

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