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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance

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  • Why Fusion Middleware matters to Oracle Applications and Fusion Applications customers?

    - by Harish Gaur
    Did you miss this general session on Monday morning presented by Amit Zavery, VP of Oracle Fusion Middleware Product Management? There will be a recording made available shortly and in the meanwhile, here is a recap. Amit presented 5 strategies customers can leverage today to extend their applications. Figure 1: 5 Oracle Fusion Middleware strategies to extend Oracle Applications & Oracle Fusion Apps 1. Engage Everyone – Provide intuitive and social experience for application users using Oracle WebCenter 2. Extend Enterprise – Extend Oracle Applications to mobile devices using Oracle ADF Mobile 3. Orchestrate Processes – Automate key organization processes across on-premise & cloud applications using Oracle BPM Suite & Oracle SOA Suite 4. Secure the core – Provide single sign-on and self-service provisioning across multiple apps using Oracle Identity Management 5. Optimize Performance – Leverage Exalogic stack to consolidate multiple instance and improve performance of Oracle Applications Session included 3 demonstrations to illustrate these strategies. 1. First demo highlighted significance of mobile applications for unlocking existing investment in Applications such as EBS. Using a native iPhone application interacting with e-Business Suite, demo showed how expense approval can be mobile enabled with enhanced visibility using BI dashboards. 2. Second demo showed how you can extend a banking process in Siebel and Oracle Policy Automation with Oracle BPM Suite.Process starts in Siebel with a customer requesting a loan, and then jumps to OPA for loan recommendations and decision making and loan processing with approvals in handled in BPM Suite. Once approvals are completed Siebel is updated to complete the process. 3. Final demo showcased FMW components inside Fusion Applications, specifically WebCenter. Boeing, Underwriter Laboratories and Electronic Arts joined this quest and discussed 3 different approaches of leveraging Fusion Middleware stack to maximize their investment in Oracle Applications and/or Fusion Applications technology. Let’s briefly review what these customers shared during the session: 1. Extend Fusion Applications We know that Oracle Fusion Middleware is the underlying technology infrastructure for Oracle Fusion Applications. Architecturally, Oracle Fusion Apps leverages several components of Oracle Fusion Middleware from Oracle WebCenter for rich collaborative interface, Oracle SOA Suite & Oracle BPM Suite for orchestrating key underlying processes to Oracle BIEE for dash boarding and analytics. Boeing talked about how they are using Oracle BPM Suite 11g, a key component of Oracle Fusion Middleware with Oracle Fusion Apps to transform their supply chain. Tim Murnin, Director of Supply Chain talked about Boeing’s 5 year supply chain transformation journey. Boeing’s Integrated and Information Management division began with automation of critical RFQ process using Oracle BPM Suite. This 1st phase resulted in 38% reduction in labor costs for RFP. As a next step in this effort, Boeing is now creating a platform to enable electronic Order Management. Fusion Apps are playing a significant role in this phase. Boeing has gone live with Oracle Fusion Product Hub and efforts are underway with Oracle Fusion Distributed Order Orchestration (DOO). So, where does Oracle BPM Suite 11g fit in this equation? Let me explain. Business processes within Fusion Apps are designed using 2 standards: Business Process Execution Language (BPEL) and Business Process Modeling Notation (BPMN). These processes can be easily configured using declarative set of tools. Boeing leverages Oracle BPM Suite 11g (which supports BPMN 2.0) and Oracle SOA Suite (which supports BPEL) to “extend” these applications. Traditionally, customizations are done within an app using native technologies. But, instead of making process changes within Fusion Apps, Boeing has taken an approach of building “extensions” layer on top of the application. Fig 2: Boeing’s use of Oracle BPM Suite to orchestrate key supply chain processes across Fusion Apps 2. Maximize Oracle Applications investment Fusion Middleware appeals not only to Fusion Apps customers, but is also leveraged by Oracle E-Business Suite, PeopleSoft, Siebel and JD Edwards customers significantly. Using Oracle BPM Suite and Oracle SOA Suite is the recommended extension strategy for Oracle Fusion Apps and Oracle Applications Unlimited customers. Electronic Arts, E-Business Suite customer, spoke about their strategy to transform their order-to-cash process using Oracle SOA Suite, Oracle Foundation Packs and Oracle BAM. Udesh Naicker, Sr Director of IT at Elecronic Arts (EA), discussed how growth of social and digital gaming had started to put tremendous pressure on EA’s existing IT infrastructure. He discussed the challenge with millions of micro-transactions coming from several sources – Microsoft Xbox, Paypal, several service providers. EA found Order-2-Cash processes stretched to their limits. They lacked visibility into these transactions across the entire value chain. EA began by consolidating their E-Business Suite R11 instances into single E-Business Suite R12. EA needed to cater to a variety of service requirements, connectivity methods, file formats, and information latency. Their integration strategy was tactical, i.e., using file uploads, TIBCO, SQL scripts. After consolidating E-Business suite, EA standardized their integration approach with Oracle SOA Suite and Oracle AIA Foundation Pack. Oracle SOA Suite is the platform used to extend E-Business Suite R12 and standardize 60+ interfaces across several heterogeneous systems including PeopleSoft, Demantra, SF.com, Workday, and Managed EDI services spanning on-premise, hosted and cloud applications. EA believes that Oracle SOA Suite 11g based extension strategy has helped significantly in the followings ways: - It helped them keep customizations out of E-Business Suite, thereby keeping EBS R12 vanilla and upgrade safe - Developers are now proficient in technology which is also leveraged by Fusion Apps. This has helped them prepare for adoption of Fusion Apps in the future Fig 3: Using Oracle SOA Suite & Oracle e-Business Suite, Electronic Arts built new platform for order processing 3. Consolidate apps and improve scalability Exalogic is an optimal platform for customers to consolidate their application deployments and enhance performance. Underwriter Laboratories talked about their strategy to run their mission critical applications including e-Business Suite on Exalogic. Christian Anschuetz, CIO of Underwriter Laboratories (UL) shared how UL is on a growth path - $1B to $2.5B in 5 years- and planning a significant business transformation from a not-for-profit to a for-profit business. To support this growth, UL is planning to simplify its IT environment and the deployment complexity associated with ERP applications and technology it runs on. Their current applications were deployed on variety of hardware platforms and lacked comprehensive disaster recovery architecture. UL embarked on a mission to deploy E-Business Suite on Exalogic. UL’s solution is unique because it is one of the first to deploy a large number of Oracle applications and related Fusion Middleware technologies (SOA, BI, Analytical Applications AIA Foundation Pack and AIA EBS to Siebel UCM prebuilt integration) on the combined Exalogic and Exadata environment. UL is planning to move to a virtualized architecture toward the end of 2012 to securely host external facing applications like iStore Fig 4: Underwrites Labs deployed e-Business Suite on Exalogic to achieve performance gains Key takeaways are: - Fusion Middleware platform is certified with major Oracle Applications Unlimited offerings. Fusion Middleware is the underlying technological infrastructure for Fusion Apps - Customers choose Oracle Fusion Middleware to extend their applications (Apps Unlimited or Fusion Apps) to keep applications upgrade safe and prepare for Fusion Apps - Exalogic is an optimum platform to consolidate applications deployments and enhance performance TAGS: Fusion Apps, Exalogic, BPM Suite, SOA Suite, e-Business Suite Integration

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  • Product Development Investment: A Measure of Vendor Performance

    - by Jim Mcglothlin
    The relationship between a large, complex organization and its key suppliers of information technology is normally more than just "strategic". Expectations about the duration of the relationship typically exceed 20 years. Enterprise applications and technology infrastructure are not expected to be changed out like petunias. So how would you rate the due diligence processes as performed in Higher Education when selecting critical, transformational information technology? My observation: I see a lot of effort put into elaborate demonstration of basic software functionality. I see a lot of attention paid to the cost element of technology acquisition, including the contracted cost of implementation consulting services. But the factor that receives only cursory analysis and due diligence is long-term performance--the ability of a vendor to grow, expand, and develop, and bring its customers along with it. So what should you look for in a long-term IT supplier? Oracle has a public track record for product development. The annual investment has been on a run rate of almost $3 Billion organic product development. Oracle's well-publicized acquisitions and mergers have been supplemental to its R&D. This is important for Higher Education. Another meaningful way to evaluate a company is to look at the tangible track record of enhancement. Consider the Oracle-PeopleSoft enterprise business platform since acquired by Oracle 6 years ago: Product or Technology Enhancement Customer or User Impact Service Oriented Architecture (SOA) 300+ new web services delivered in versions 9.0 & 9.1 provide flexibility, so that customers can integrate PeopleSoft with other applications. Campus Solutions has added Admissions and Constituent Web Services. Constituent Relationship Management PeopleSoft CRM 9.1 for Higher Education introduced new process flows for student recruiting and retention to support "Student Success" initiatives. A 360 view of the constituent is now delivered, and the concept of a single-stop Student Services Center is now in CRM 9.1 with tight integration to PeopleSoft Campus Solutions. Human Capital Management Contract Pay for Education, with flexibility for configuration and calculation, has been extended in HCM 9.1. New chartfield integration among Project Costing - Time & Labor - Payroll to serve the labor distribution requirements for Grants / Sponsored Research. Talent Management PeopleSoft 9.0 and 9.1 feature an integrated talent management approach centered on definitions in "Profile Manager", with all new usability improvements. Internal and external candidate pools, and the entire recruitment process, are driven by delivered configurable selection and on-boarding processes. Interview scheduling, and online job offers are newly delivered processes. Performance Management PeopleSoft HCM ePerformance 9.1 will include significant new functionality designed to help organizations more effectively align business objectives with employee goals. Using an Organization Chart view, your business goals can flow down to become tangible objectives per employee. Succession Planning / Workforce Development New in HCM 9.0, enhanced in 9.1, is a planning capability for regular or unusual (major organizational change) succession of internal or external candidates. PeopleSoft supports employee-based career planning, which ultimately increases the integrity of the succession planning process (identify their career needs, plans, preferences, and interests). Dashboards / Oracle Business Intelligence Application Suite Oracle Human Resources Analytics provides the workforce information foundation that integrates data from HR functional areas and Finance. Oracle Human Resources Analytics delivers 9 dashboards and over 200 reports. Provide your HR professionals and front-line managers the tools to analyze workforce staffing, retention, productivity, to better source high-quality applicants, and to reduce absence costs. Multi-year Planning and Commitment Control External funding sources, especially Grants, require a multi-year encumbrance business process. PeopleSoft HCM 9.1 adds multi-year funding and commitment control, including budget checking. The newly designed Real Time Budget Checking will provide the customer with an updated snapshot of their budget and encumbrances at any given time. Position Budgeting with Hyperion Hyperion Planning world-class products now include delivered integration to PeopleSoft HCM. Position Budgeting is available in the new Public Sector Planning module of Hyperion. Web 2.0 features for the latest in usability PeopleSoft 9.1 features a contemporary internet user experience: Partial-page refreshing Drag and drop pagelets New menu structure Navigation pagelets Modal popup message windows Favorites & recently used links Type-ahead Drag and drop grid columns, pop-out grids Portal Workspaces Enterprise 2.0 for your collaborative web communities, using new content management, along with Wikis, blogs, and discussion forums in PeopleSoft Portal 9.1. PeopleTools enhanced by Oracle Fusion Middleware Standards-based tools have been added to the PeopleTools application infrastructure: BI (XML) Publisher, Java tools. Certified for use with PeopleSoft: Oracle Business Intelligence (OBIEE), Oracle Enterprise Manager, Oracle Weblogic Server, Oracle SOA Suite. Hosting for PeopleSoft applications A solid new deployment option: Oracle On Demand remote hosting center for high scalability, security, and continuity of operations. Business Process Outsourcing (BPO) for HCM / Payroll functions Partnership with AT&T provides hosting of HR/Payroll application along with payroll business process operations, and subscription-based service fees (SaaS). AT&T BPO full service includes pay sheet processing, bank and 3rd party file transfer, payroll tax handling, etc. Continuous Delivery Model Feature Packs provide faster time-to-benefit; new features become available in PeopleSoft 9.1 (or Campus Solutions 9.0) without need to perform upgrade. Golden person data model across all campus applications Oracle Higher Education Constituent Hub provides synchronization and data governance of person data across any application, e.g. HR/ Payroll, Student Information System, Housing, Emergency Contact, LMS, CRM. Oracle's aggressive enhancement plans within the "Applications Unlimited" program continue, as new functionality is under development for a new version of a PeopleSoft release planned for 2012. Meanwhile, new capabilities are planned on an annual basis in Feature Packs. PeopleSoft just delivered the HCM 2010 Feature Pack and another is planned for 2011. In February we plan to have over 100 customers from our Customer Advisory Boards at our PeopleSoft Development Center in California to review designs for all of these releases. For those of you near New York City The investment and progressive development story described above is the subject of an Oracle road show event on February 9, 2011. Charting Your Course with Oracle Applications is a global event series designed to help business and IT executives assess the impact of new inflection points on their business and applications roadmap: changing workforces, shifting customer and constituent bases, and increased volatility. Learn how innovations ranging from new deployment models like cloud computing to the introduction of social applications and smart devices are delivering results across all areas of business and industry. THIS DOCUMENT IS FOR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO A CONTRACT OR AGREEMENT.

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  • Improved Performance on PeopleSoft Combined Benchmark using SPARC T4-4

    - by Brian
    Oracle's SPARC T4-4 server running Oracle's PeopleSoft HCM 9.1 combined online and batch benchmark achieved a world record 18,000 concurrent users experiencing subsecond response time while executing a PeopleSoft Payroll batch job of 500,000 employees in 32.4 minutes. This result was obtained with a SPARC T4-4 server running Oracle Database 11g Release 2, a SPARC T4-4 server running PeopleSoft HCM 9.1 application server and a SPARC T4-2 server running Oracle WebLogic Server in the web tier. The SPARC T4-4 server running the application tier used Oracle Solaris Zones which provide a flexible, scalable and manageable virtualization environment. The average CPU utilization on the SPARC T4-2 server in the web tier was 17%, on the SPARC T4-4 server in the application tier it was 59%, and on the SPARC T4-4 server in the database tier was 47% (online and batch) leaving significant headroom for additional processing across the three tiers. The SPARC T4-4 server used for the database tier hosted Oracle Database 11g Release 2 using Oracle Automatic Storage Management (ASM) for database files management with I/O performance equivalent to raw devices. Performance Landscape Results are presented for the PeopleSoft HRMS Self-Service and Payroll combined benchmark. The new result with 128 streams shows significant improvement in the payroll batch processing time with little impact on the self-service component response time. PeopleSoft HRMS Self-Service and Payroll Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-4 (db) 18,000 0.988 0.539 32.4 128 SPARC T4-2 (web) SPARC T4-4 (app) SPARC T4-4 (db) 18,000 0.944 0.503 43.3 64 The following results are for the PeopleSoft HRMS Self-Service benchmark that was previous run. The results are not directly comparable with the combined results because they do not include the payroll component. PeopleSoft HRMS Self-Service 9.1 Benchmark Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-2 (web) SPARC T4-4 (app) 2x SPARC T4-2 (db) 18,000 1.048 0.742 N/A N/A The following results are for the PeopleSoft Payroll benchmark that was previous run. The results are not directly comparable with the combined results because they do not include the self-service component. PeopleSoft Payroll (N.A.) 9.1 - 500K Employees (7 Million SQL PayCalc, Unicode) Systems Users Ave Response Search (sec) Ave Response Save (sec) Batch Time (min) Streams SPARC T4-4 (db) N/A N/A N/A 30.84 96 Configuration Summary Application Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 512 GB memory Oracle Solaris 11 11/11 PeopleTools 8.52 PeopleSoft HCM 9.1 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Java Platform, Standard Edition Development Kit 6 Update 32 Database Configuration: 1 x SPARC T4-4 server with 4 x SPARC T4 processors, 3.0 GHz 256 GB memory Oracle Solaris 11 11/11 Oracle Database 11g Release 2 PeopleTools 8.52 Oracle Tuxedo, Version 10.3.0.0, 64-bit, Patch Level 031 Micro Focus Server Express (COBOL v 5.1.00) Web Tier Configuration: 1 x SPARC T4-2 server with 2 x SPARC T4 processors, 2.85 GHz 256 GB memory Oracle Solaris 11 11/11 PeopleTools 8.52 Oracle WebLogic Server 10.3.4 Java Platform, Standard Edition Development Kit 6 Update 32 Storage Configuration: 1 x Sun Server X2-4 as a COMSTAR head for data 4 x Intel Xeon X7550, 2.0 GHz 128 GB memory 1 x Sun Storage F5100 Flash Array (80 flash modules) 1 x Sun Storage F5100 Flash Array (40 flash modules) 1 x Sun Fire X4275 as a COMSTAR head for redo logs 12 x 2 TB SAS disks with Niwot Raid controller Benchmark Description This benchmark combines PeopleSoft HCM 9.1 HR Self Service online and PeopleSoft Payroll batch workloads to run on a unified database deployed on Oracle Database 11g Release 2. The PeopleSoft HRSS benchmark kit is a Oracle standard benchmark kit run by all platform vendors to measure the performance. It's an OLTP benchmark where DB SQLs are moderately complex. The results are certified by Oracle and a white paper is published. PeopleSoft HR SS defines a business transaction as a series of HTML pages that guide a user through a particular scenario. Users are defined as corporate Employees, Managers and HR administrators. The benchmark consist of 14 scenarios which emulate users performing typical HCM transactions such as viewing paycheck, promoting and hiring employees, updating employee profile and other typical HCM application transactions. All these transactions are well-defined in the PeopleSoft HR Self-Service 9.1 benchmark kit. This benchmark metric is the weighted average response search/save time for all the transactions. The PeopleSoft 9.1 Payroll (North America) benchmark demonstrates system performance for a range of processing volumes in a specific configuration. This workload represents large batch runs typical of a ERP environment during a mass update. The benchmark measures five application business process run times for a database representing large organization. They are Paysheet Creation, Payroll Calculation, Payroll Confirmation, Print Advice forms, and Create Direct Deposit File. The benchmark metric is the cumulative elapsed time taken to complete the Paysheet Creation, Payroll Calculation and Payroll Confirmation business application processes. The benchmark metrics are taken for each respective benchmark while running simultaneously on the same database back-end. Specifically, the payroll batch processes are started when the online workload reaches steady state (the maximum number of online users) and overlap with online transactions for the duration of the steady state. Key Points and Best Practices Two PeopleSoft Domain sets with 200 application servers each on a SPARC T4-4 server were hosted in 2 separate Oracle Solaris Zones to demonstrate consolidation of multiple application servers, ease of administration and performance tuning. Each Oracle Solaris Zone was bound to a separate processor set, each containing 15 cores (total 120 threads). The default set (1 core from first and third processor socket, total 16 threads) was used for network and disk interrupt handling. This was done to improve performance by reducing memory access latency by using the physical memory closest to the processors and offload I/O interrupt handling to default set threads, freeing up cpu resources for Application Servers threads and balancing application workload across 240 threads. A total of 128 PeopleSoft streams server processes where used on the database node to complete payroll batch job of 500,000 employees in 32.4 minutes. See Also Oracle PeopleSoft Benchmark White Papers oracle.com SPARC T4-2 Server oracle.com OTN SPARC T4-4 Server oracle.com OTN PeopleSoft Enterprise Human Capital Managementoracle.com OTN PeopleSoft Enterprise Human Capital Management (Payroll) oracle.com OTN Oracle Solaris oracle.com OTN Oracle Database 11g Release 2 oracle.com OTN Disclosure Statement Copyright 2012, Oracle and/or its affiliates. All rights reserved. Oracle and Java are registered trademarks of Oracle and/or its affiliates. Other names may be trademarks of their respective owners. Results as of 8 November 2012.

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  • Five Ways Enterprise 2.0 Can Transform Your Business - Q&A from the Webcast

    - by [email protected]
    A few weeks ago, Vince Casarez and I presented with KMWorld on the Five Ways Enterprise 2.0 Can Transform Your Business. It was an enjoyable, interactive webcast in which Vince and I discussed the ways Enterprise 2.0 can transform your business and more importantly, highlighted key customer examples of how to do so. If you missed the webcast, you can catch a replay here. We had a lot of audience participation in some of the polls we conducted and in the Q&A session. We weren't able to address all of the questions during the broadcast, so we attempted to answer them here: Q: Which area within your firm focuses on Web 2.0? Meaning, do you find new departments developing just to manage the web 2.0 (Twitter, Facebook, etc.) user experience or are you structuring current departments? A: There are three distinct efforts within Oracle. The first is around delivery of these Web 2.0 services for enterprise deployments. This is the focus of the WebCenter team. The second effort is injecting these Web 2.0 services into use cases that drive the different enterprise applications. This effort is focused on how to manage these external services and bring them into a cohesive flow for marketing programs, customer care, and purchasing. The third effort is how we consume these services internally to enhance Oracle's business delivery. It leverages the technologies and use cases of the first two but also pushes the envelope with regards to future directions of these other two areas. Q: In a business, Web 2.0 is mostly like action logs. How can we leverage the official process practice versus the logs of a recent action? Example: a system configuration modified last night on a call out versus the official practice that everybody would use in the morning.A: The key thing to remember is that most Web 2.0 actions / activity streams today are based on collaboration and communication type actions. At least with public social sites like Facebook and Twitter. What we're delivering as part of the WebCenter Suite are not just these types of activities but also enterprise application activities. These enterprise application activities come from different application modules: purchasing, HR, order entry, sales opportunity, etc. The actions within these systems are normally tied to a business object or process: purchase order/customer, employee or department, customer and supplier, customer and product, respectively. Therefore, the activities or "logs" as you name them are able to be "typed" so that as a viewer, you can filter or decide to see only certain types of information. In your example, you could have a view that only showed you recent "configuration" changes and this could be right next to a view that showed off the items to be watched every morning. Q: It's great to hear about customers using the software but is there any plan for future webinars to show what the products/installs look like? That would be very helpful.A: We don't have a webinar planned to show off the install process. However, we have a viewlet that's posted on Oracle Technology Network. You can see it here:http://www.oracle.com/technetwork/testcontent/wcs-install-098014.htmlAnd we've got excellent documentation that walks you through the steps here:http://download.oracle.com/docs/cd/E14571_01/install.1111/e12001/install.htmAnd there's a whole set of demos and examples of what WebCenter can do at this URL:http://www.oracle.com/technetwork/middleware/webcenter/release11-demos-097468.html Q: How do you anticipate managing metadata across the enterprise to make content findable?A: We need to first make sure we are all talking about the same thing when we use a word like "metadata". Here's why...  For a developer, metadata means information that describes key elements of the portal or application and what the portal or application can do. For content systems, metadata means key terms that provide a taxonomy or folksonomy about the information that is being indexed, ordered, and managed. For business intelligence systems, metadata means key terms that provide labels to groups of data that most non-mathematicians need to understand. And for SOA, metadata means labels for parts of the processes that business owners should understand that connect development terminology. There are also additional requirements for metadata to be available to the team building these new solutions as well as requirements to make this metadata available to the running system. These requirements are often separated by "design time" and "run time" respectively. So clearly, a general goal of managing metadata across the enterprise is very challenging. We've invested a huge amount of resources around Oracle Metadata Services (MDS) to be able to provide a more generic system for all of these elements. No other vendor has anything like this technology foundation in their products. This provides a huge benefit to our customers as they will now be able to find content, processes, people, and information from a common set of search interfaces with consistent enterprise wide results. Q: Can you give your definition of terms as to document and content, please?A: Content applies to a broad category of information from Word documents, presentations and reports through attachments to invoices and/or purchase orders. Content is essentially any type of digital asset including images, video, and voice. A document is just one type of content. Q: Do you have special integration tools to realize an interaction between UCM and WebCenter Spaces/Services?A: Yes, we've dedicated a whole team of engineers to exploit the key features of Oracle UCM within WebCenter.  While ensuring that WebCenter can connect to other non-Oracle systems, we've made sure that with the combined set of Oracle technology, no other solution can match the combined power and integration.  This is part of the Oracle Fusion Middleware strategy which is to provide best in class capabilities for Content and Portals.  When combined together, the synergy between the two products enables users to quickly add capabilities when they are needed.  For example, simple document sharing is part of the combined product offering, but if legal discovery or archiving is required, Oracle UCM product includes these capabilities that can be quickly added.  There's no need to move content around or add another system to support this, it's just a feature that gets turned on within Oracle UCM. Q: All customers have some interaction with their applications and have many older versions, how do you see some of these new Enterprise 2.0 capabilities adding value to existing enterprise application deployments?A: Just as Service Oriented Architectures allowed for connecting the processes of different applications systems to work together, there's a need for a similar approach with regards to these enterprise 2.0 capabilities. Oracle WebCenter is built on a core architecture that allows for SOA of these Enterprise 2.0 services so that one set of scalable services can be used and integrated directly into any type of application. In this way, users can get immediate value out of the Enterprise 2.0 capabilities without having to wait for the next major release or upgrade. These centrally managed WebCenter services expose a set of standard interfaces that make it extremely easy to add them into existing applications no matter what technology the application has been implemented. Q: We've heard about Oracle Next Generation applications called "Fusion Applications", can you tell me how all this works together?A: Oracle WebCenter powers the core collaboration and social computing services found within Fusion Applications. It is the core user experience technology for how all the application screens have been implemented. And the core concept of task flows allows for all the Fusion Applications modules to be adaptable and composable by business users and IT without needing to be a professional developer. Oracle WebCenter is at the heart of the new Fusion Applications. In addition, the same patterns and technologies are now being added to the existing applications including JD Edwards, Siebel, Peoplesoft, and eBusiness Suite. The core technology enables all these customers to have a much smoother upgrade path to Fusion Applications. They get immediate benefits of injecting new user interactions into their existing applications without having to completely move to Fusion Applications. And then when the time comes, their users will already be well versed in how the new capabilities work. Q: Does any of this work with non Oracle software? Other databases? Other application servers? etc.A: We have made sure that Oracle WebCenter delivers the broadest set of development choices so that no matter what technology you developers are using, WebCenter capabilities can be quickly and easily added to the site or application. In addition, we have certified Oracle WebCenter to run against non-Oracle databases like DB2 and SQLServer. We have stated plans for certification against MySQL as well. Later in CY 2011, Oracle will provide certification on non-Oracle application servers such as WebSphere and JBoss. Q: How do we balance User and IT requirements in regards to Enterprise 2.0 technologies?A: Wrong decisions are often made because employee knowledge is not tapped efficiently and opportunities to innovate are often missed because the right people do not work together. Collaboration amongst workers in the right business context is critical for success. While standalone Enterprise 2.0 technologies can improve collaboration for collaboration's sake, using social collaboration tools in the context of business applications and processes will improve business responsiveness and lead companies to a more competitive position. As these systems become more mission critical it is essential that they maintain the highest level of performance and availability while scaling to support larger communities. Q: What are the ways in which Enterprise 2.0 can improve business responsiveness?A: With a wide range of Enterprise 2.0 tools in the marketplace, CIOs need to deploy solutions that will meet the requirements from users as well as address the requirements from IT. Workers want a next-generation user experience that is personalized and aggregates their daily tools and tasks, while IT needs to ensure the solution is secure, scalable, flexible, reliable and easily integrated with existing systems. An open and integrated approach to deploying portals, content management, and collaboration can enhance your business by addressing both the needs of knowledge workers for better information and the IT mandate to conserve resources by simplifying, consolidating and centralizing infrastructure and administration.  

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  • DBCC CHECKDB on VVLDB and latches (Or: My Pain is Your Gain)

    - by Argenis
      Does your CHECKDB hurt, Argenis? There is a classic blog series by Paul Randal [blog|twitter] called “CHECKDB From Every Angle” which is pretty much mandatory reading for anybody who’s even remotely considering going for the MCM certification, or its replacement (the Microsoft Certified Solutions Master: Data Platform – makes my fingers hurt just from typing it). Of particular interest is the post “Consistency Options for a VLDB” – on it, Paul provides solid, timeless advice (I use the word “timeless” because it was written in 2007, and it all applies today!) on how to perform checks on very large databases. Well, here I was trying to figure out how to make CHECKDB run faster on a restored copy of one of our databases, which happens to exceed 7TB in size. The whole thing was taking several days on multiple systems, regardless of the storage used – SAS, SATA or even SSD…and I actually didn’t pay much attention to how long it was taking, or even bothered to look at the reasons why - as long as it was finishing okay and found no consistency errors. Yes – I know. That was a huge mistake, as corruption found in a database several days after taking place could only allow for further spread of the corruption – and potentially large data loss. In the last two weeks I increased my attention towards this problem, as we noticed that CHECKDB was taking EVEN LONGER on brand new all-flash storage in the SAN! I couldn’t really explain it, and were almost ready to blame the storage vendor. The vendor told us that they could initially see the server driving decent I/O – around 450Mb/sec, and then it would settle at a very slow rate of 10Mb/sec or so. “Hum”, I thought – “CHECKDB is just not pushing the I/O subsystem hard enough”. Perfmon confirmed the vendor’s observations. Dreaded @BlobEater What was CHECKDB doing all the time while doing so little I/O? Eating Blobs. It turns out that CHECKDB was taking an extremely long time on one of our frankentables, which happens to be have 35 billion rows (yup, with a b) and sucks up several terabytes of space in the database. We do have a project ongoing to purge/split/partition this table, so it’s just a matter of time before we deal with it. But the reality today is that CHECKDB is coming to a screeching halt in performance when dealing with this particular table. Checking sys.dm_os_waiting_tasks and sys.dm_os_latch_stats showed that LATCH_EX (DBCC_OBJECT_METADATA) was by far the top wait type. I remembered hearing recently about that wait from another post that Paul Randal made, but that was related to computed-column indexes, and in fact, Paul himself reminded me of his article via twitter. But alas, our pathologic table had no non-clustered indexes on computed columns. I knew that latches are used by the database engine to do internal synchronization – but how could I help speed this up? After all, this is stuff that doesn’t have a lot of knobs to tweak. (There’s a fantastic level 500 talk by Bob Ward from Microsoft CSS [blog|twitter] called “Inside SQL Server Latches” given at PASS 2010 – and you can check it out here. DISCLAIMER: I assume no responsibility for any brain melting that might ensue from watching Bob’s talk!) Failed Hypotheses Earlier on this week I flew down to Palo Alto, CA, to visit our Headquarters – and after having a great time with my Monkey peers, I was relaxing on the plane back to Seattle watching a great talk by SQL Server MVP and fellow MCM Maciej Pilecki [twitter] called “Masterclass: A Day in the Life of a Database Transaction” where he discusses many different topics related to transaction management inside SQL Server. Very good stuff, and when I got home it was a little late – that slow DBCC CHECKDB that I had been dealing with was way in the back of my head. As I was looking at the problem at hand earlier on this week, I thought “How about I set the database to read-only?” I remembered one of the things Maciej had (jokingly) said in his talk: “if you don’t want locking and blocking, set the database to read-only” (or something to that effect, pardon my loose memory). I immediately killed the CHECKDB which had been running painfully for days, and set the database to read-only mode. Then I ran DBCC CHECKDB against it. It started going really fast (even a bit faster than before), and then throttled down again to around 10Mb/sec. All sorts of expletives went through my head at the time. Sure enough, the same latching scenario was present. Oh well. I even spent some time trying to figure out if NUMA was hurting performance. Folks on Twitter made suggestions in this regard (thanks, Lonny! [twitter]) …Eureka? This past Friday I was still scratching my head about the whole thing; I was ready to start profiling with XPERF to see if I could figure out which part of the engine was to blame and then get Microsoft to look at the evidence. After getting a bunch of good news I’ll blog about separately, I sat down for a figurative smack down with CHECKDB before the weekend. And then the light bulb went on. A sparse column. I thought that I couldn’t possibly be experiencing the same scenario that Paul blogged about back in March showing extreme latching with non-clustered indexes on computed columns. Did I even have a non-clustered index on my sparse column? As it turns out, I did. I had one filtered non-clustered index – with the sparse column as the index key (and only column). To prove that this was the problem, I went and setup a test. Yup, that'll do it The repro is very simple for this issue: I tested it on the latest public builds of SQL Server 2008 R2 SP2 (CU6) and SQL Server 2012 SP1 (CU4). First, create a test database and a test table, which only needs to contain a sparse column: CREATE DATABASE SparseColTest; GO USE SparseColTest; GO CREATE TABLE testTable (testCol smalldatetime SPARSE NULL); GO INSERT INTO testTable (testCol) VALUES (NULL); GO 1000000 That’s 1 million rows, and even though you’re inserting NULLs, that’s going to take a while. In my laptop, it took 3 minutes and 31 seconds. Next, we run DBCC CHECKDB against the database: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; This runs extremely fast, as least on my test rig – 198 milliseconds. Now let’s create a filtered non-clustered index on the sparse column: CREATE NONCLUSTERED INDEX [badBadIndex] ON testTable (testCol) WHERE testCol IS NOT NULL; With the index in place now, let’s run DBCC CHECKDB one more time: DBCC CHECKDB('SparseColTest') WITH NO_INFOMSGS, ALL_ERRORMSGS; In my test system this statement completed in 11433 milliseconds. 11.43 full seconds. Quite the jump from 198 milliseconds. I went ahead and dropped the filtered non-clustered indexes on the restored copy of our production database, and ran CHECKDB against that. We went down from 7+ days to 19 hours and 20 minutes. Cue the “Argenis is not impressed” meme, please, Mr. LaRock. My pain is your gain, folks. Go check to see if you have any of such indexes – they’re likely causing your consistency checks to run very, very slow. Happy CHECKDBing, -Argenis ps: I plan to file a Connect item for this issue – I consider it a pretty serious bug in the engine. After all, filtered indexes were invented BECAUSE of the sparse column feature – and it makes a lot of sense to use them together. Watch this space and my twitter timeline for a link.

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  • What's new in Solaris 11.1?

    - by Karoly Vegh
    Solaris 11.1 is released. This is the first release update since Solaris 11 11/11, the versioning has been changed from MM/YY style to 11.1 highlighting that this is Solaris 11 Update 1.  Solaris 11 itself has been great. What's new in Solaris 11.1? Allow me to pick some new features from the What's New PDF that can be found in the official Oracle Solaris 11.1 Documentation. The updates are very numerous, I really can't include all.  I. New AI Automated Installer RBAC profiles have been introduced to enable delegation of installation tasks. II. The interactive installer now supports installing the OS to iSCSI targets. III. ASR (Auto Service Request) and OCM (Oracle Configuration Manager) have been enabled by default to proactively provide support information and create service requests to speed up support processes. This is optional and can be disabled but helps a lot in supportcases. For further information, see: http://oracle.com/goto/solarisautoreg IV. The new command svcbundle helps you to create SMF manifests without having to struggle with XML editing. (btw, do you know the interactive editprop subcommand in svccfg? The listprop/setprop subcommands are great for scripting and automating, but for an interactive property editing session try, for example, this: svccfg -s svc:/application/pkg/system-repository:default editprop )  V. pfedit: Ever wondered how to delegate editing permissions to certain files? It is well known "sudo /usr/bin/vi /etc/hosts" is not the right way, for sudo elevates the complete vi process to admin levels, and the user can "break" out of the session as root with simply starting a shell from that vi. Now, the new pfedit command provides a solution exactly to this challenge - an auditable, secure, per-user configurable editing possibility. See the pfedit man page for examples.   VI. rsyslog, the popular logging daemon (filters, SSL, formattable output, SQL collect...) has been included in Solaris 11.1 as an alternative to syslog.  VII: Zones: Solaris Zones - as a major Solaris differentiator - got lots of love in terms of new features: ZOSS - Zones on Shared Storage: Placing your zones to shared storage (FC, iSCSI) has never been this easy - via zonecfg.  parallell updates - with S11's bootenvironments updating zones was no problem and meant no downtime anyway, but still, now you can update them parallelly, a way faster update action if you are running a large number of zones. This is like parallell patching in Solaris 10, but with all the IPS/ZFS/S11 goodness.  per-zone fstype statistics: Running zones on a shared filesystems complicate the I/O debugging, since ZFS collects all the random writes and delivers them sequentially to boost performance. Now, over kstat you can find out which zone's I/O has an impact on the other ones, see the examples in the documentation: http://docs.oracle.com/cd/E26502_01/html/E29024/gmheh.html#scrolltoc Zones got RDSv3 protocol support for InfiniBand, and IPoIB support with Crossbow's anet (automatic vnic creation) feature.  NUMA I/O support for Zones: customers can now determine the NUMA I/O topology of the system from within zones.  VIII: Security got a lot of attention too:  Automated security/audit reporting, with builtin reporting templates e.g. for PCI (payment card industry) audits.  PAM is now configureable on a per-user basis instead of system wide, allowing different authentication requirements for different users  SSH in Solaris 11.1 now supports running in FIPS 140-2 mode, that is, in a U.S. government security accredited fashion.  SHA512/224 and SHA512/256 cryptographic hash functions are implemented in a FIPS-compliant way - and on a T4 implemented in silicon! That is, goverment-approved cryptography at HW-speed.  Generally, Solaris is currently under evaluation to be both FIPS and Common Criteria certified.  IX. Networking, as one of the core strengths of Solaris 11, has been extended with:  Data Center Bridging (DCB) - not only setups where network and storage share the same fabric (FCoE, anyone?) can have Quality-of-Service requirements. DCB enables peers to distinguish traffic based on priorities. Your NICs have to support DCB, see the documentation, and additional information on Wikipedia. DataLink MultiPathing, DLMP, enables link aggregation to span across multiple switches, even between those of different vendors. But there are essential differences to the good old bandwidth-aggregating LACP, see the documentation: http://docs.oracle.com/cd/E26502_01/html/E28993/gmdlu.html#scrolltoc VNIC live migration is now supported from one physical NIC to another on-the-fly  X. Data management:  FedFS, (Federated FileSystem) is new, it relies on Solaris 11's NFS referring mechanism to join separate shares of different NFS servers into a single filesystem namespace. The referring system has been there since S11 11/11, in Solaris 11.1 FedFS uses a LDAP - as the one global nameservice to bind them all.  The iSCSI initiator now uses the T4 CPU's HW-implemented CRC32 algorithm - thus improving iSCSI throughput while reducing CPU utilization on a T4 Storage locking improvements are now RAC aware, speeding up throughput with better locking-communication between nodes up to 20%!  XI: Kernel performance optimizations: The new Virtual Memory subsystem ("VM2") scales now to 100+ TB Memory ranges.  The memory predictor monitors large memory page usage, and adjust memory page sizes to applications' needs OSM, the Optimized Shared Memory allows Oracle DBs' SGA to be resized online XII: The Power Aware Dispatcher in now by default enabled, reducing power consumption of idle CPUs. Also, the LDoms' Power Management policies and the poweradm settings in Solaris 11 OS will cooperate. XIII: x86 boot: upgrade to the (Grand Unified Bootloader) GRUB2. Because grub2 differs in the configuration syntactically from grub1, one shall not edit the new grub configuration (grub.cfg) but use the new bootadm features to update it. GRUB2 adds UEFI support and also support for disks over 2TB. XIV: Improved viewing of per-CPU statistics of mpstat. This one might seem of less importance at first, but nowadays having better sorting/filtering possibilities on a periodically updated mpstat output of 256+ vCPUs can be a blessing. XV: Support for Solaris Cluster 4.1: The What's New document doesn't actually mention this one, since OSC 4.1 has not been released at the time 11.1 was. But since then it is available, and it requires Solaris 11.1. And it's only a "pkg update" away. ...aand I seriously need to stop here. There's a lot I missed, Edge Virtual Bridging, lofi tuning, ZFS sharing and crypto enhancements, USB3.0, pulseaudio, trusted extensions updates, etc - but if I mention all those then I effectively copy the What's New document. Which I recommend reading now anyway, it is a great extract of the 300+ new projects and RFE-followups in S11.1. And this blogpost is a summary of that extract.  For closing words, allow me to come back to Request For Enhancements, RFEs. Any customer can request features. Open up a Support Request, explain that this is an RFE, describe the feature you/your company desires to have in S11 implemented. The more SRs are collected for an RFE, the more chance it's got to get implemented. Feel free to provide feedback about the product, as well as about the Solaris 11.1 Documentation using the "Feedback" button there. Both the Solaris engineers and the documentation writers are eager to hear your input.Feel free to comment about this post too. Except that it's too long ;)  wbr,charlie

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  • FOUR questions to ask if you are implementing DATABASE-AS-A-SERVICE

    - by Sudip Datta
    During my ongoing tenure at Oracle, I have met all types of DBAs. Happy DBAs, unhappy DBAs, proud DBAs, risk-loving DBAs, cautious DBAs. These days, as Database-as-a-Service (DBaaS) becomes more mainstream, I find some complacent DBAs who are basking in their achievement of having implemented DBaaS. Some others, however, are not that happy. They grudgingly complain that they did not have much of a say in the implementation, they simply had to follow what their cloud architects (mostly infrastructure admins) offered them. In most cases it would be a database wrapped inside a VM that would be labeled as “Database as a Service”. In other cases, it would be existing brute-force automation simply exposed in a portal. As much as I think that there is more to DBaaS than those approaches and often get tempted to propose Enterprise Manager 12c, I try to be objective. Neither do I want to dampen the spirit of the happy ones, nor do I want to stoke the pain of the unhappy ones. As I mentioned in my previous post, I don’t deny vanilla automation could be useful. I like virtualization too for what it has helped us accomplish in terms of resource management, but we need to scrutinize its merit on a case-by-case basis and apply it meaningfully. For DBAs who either claim to have implemented DBaaS or are planning to do so, I simply want to provide four key questions to ponder about: 1. Does it make life easier for your end users? Database-as-a-Service can have several types of end users. Junior DBAs, QA Engineers, Developers- each having their own skillset. The objective of DBaaS is to make their life simple, so that they can focus on their core responsibilities without having to worry about additional stuff. For example, if you are a Developer using Oracle Application Express (APEX), you want to deal with schema, objects and PL/SQL code and not with datafiles or listener configuration. If you are a QA Engineer needing database copies for functional testing, you do not want to deal with underlying operating system patching and compliance issues. The question to ask, therefore, is, whether DBaaS makes life easier for those users. It is often convenient to give them VM shells to deal with a la Amazon EC2 IaaS, but is that what they really want? Is it a productive use of a developer's time if he needs to apply RPM errata to his Linux operating system. Asking him to keep the underlying operating system current is like making a guest responsible for a restaurant's decor. 2. Does it make life easier for your administrators? Cloud, in general, is supposed to free administrators from attending to mundane tasks like provisioning services for every single end user request. It is supposed to enable a readily consumable platform and enforce standardization in the process. For example, if a Service Catalog exposes DBaaS of specific database versions and configurations, it, by its very nature, enforces certain discipline and standardization within the IT environment. What if, instead of specific database configurations, cloud allowed each end user to create databases of their liking resulting in hundreds of version and patch levels and thousands of individual databases. Therefore the right question to ask is whether the unwanted consequence of DBaaS is OS and database sprawl. And if so, who is responsible for tracking them, backing them up, administering them? Studies have shown that these administrative overheads increase exponentially with new targets, and it could result in a management nightmare. That leads us to our next question. 3. Does it satisfy your Security Officers and Compliance Auditors? Compliance Auditors need to know who did what and when. They also want the cloud platform to be secure, so that end users have little freedom in tampering with it. Dealing with VM sprawl is not the easiest of challenges, let alone dealing with them as they keep getting reconfigured and moved around. This leads to the proverbial needle in the haystack problem, and all it needs is one needle to cause a serious compliance issue in the enterprise. Bottomline is, flexibility and agility should not come at the expense of compliance and it is very important to get the balance right. Can we have security and isolation without creating compliance challenges? Instead of a ‘one size fits all approach’ i.e. OS level isolation, can we think smartly about database isolation or schema based isolation? This is where the appropriate resource modeling needs to be applied. The usual systems management vendors out there with heterogeneous common-denominator approach have compromised on these semantics. If you follow Enterprise Manager’s DBaaS solution, you will see that we have considered different models, not precluding virtualization, for different customer use cases. The judgment to use virtual assemblies versus databases on physical RAC versus Schema-as-a-Service in a single database, should be governed by the need of the applications and not by putting compliance considerations in the backburner. 4. Does it satisfy your CIO? Finally, does it satisfy your higher ups? As the sponsor of cloud initiative, the CIO is expected to lead an IT transformation project, not merely a run-of-the-mill IT operations. Simply virtualizing server resources and delivering them through self-service is a good start, but hardly transformational. CIOs may appreciate the instant benefit from server consolidation, but studies have revealed that the ROI from consolidation would flatten out at 20-25%. The question would be: what next? As we go higher up in the stack, the need to virtualize, segregate and optimize shifts to those layers that are more palpable to the business users. As Sushil Kumar noted in his blog post, " the most important thing to note here is the enterprise private cloud is not just an IT project, rather it is a business initiative to create an IT setup that is more aligned with the needs of today's dynamic and highly competitive business environment." Business users could not care less about infrastructure consolidation or virtualization - they care about business agility and service level assurance. Last but not the least, lot of CIOs get miffed if we ask them to throw away their existing hardware investments for implementing DBaaS. In Oracle, we always emphasize on freedom of choosing a platform; hence Enterprise Manager’s DBaaS solution is platform neutral. It can work on any Operating System (that the agent is certified on) Oracle’s hardware as well as 3rd party hardware. As a parting note, I urge you to remember these 4 questions. Remember that your satisfaction as an implementer lies in the satisfaction of others.

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  • Creating a dynamic lacp trunk from HP Procurve 2412zl to Proliant DL380 G7

    - by Maalobs
    I'm configuring an IEEE 802.3ad (LACP) dynamic trunk from a HP Procurve 2412zl (firmware version K.15.07) switch to a HP Proliant DL380 G7 server. The DL380 has 4 NICs and is running Win2008 R2, so I'm teaming the NICs together and leaving everything on the recommended "automatic" setting in the HP NIC configuration tool. The server is one of two, they'll be connected on interfaces F17-F20 and F21-F24 respectively on the switch. I need the servers in a separate VLAN, here is the configuration for the VLAN: vlan 10 name "Lab_Mgmt" untagged B2,F17-F24 ip address 172.22.71.3 255.255.255.0 tagged B21 exit There is a DHCP-relay into the VLAN 10 from another device beyond interface B21. The Advanced Traffic Management Guide says that in order to run a dynamic LACP trunk on another VLAN besides the DEFAULT_VLAN, you need to first enable GVRP and then use "forbid" to stop the interfaces from automatically joining DEFAULT_VLAN when the dynamic trunk is created. GVRP brings some other stuff with it that I don't want or need, so I disable it with "unknown-vlans disable" on all other interfaces. Here is how I do it: procurve-5412zl-1(config)# gvrp procurve-5412zl-1(config)# interface A1-A24,B1-B24,C1-C24,D1-D10,D13-D24,E1-E24, F1-F16,K1,K2 unknown-vlans disable procurve-5412zl-1(config)# vlan 1 forbid F17-F24 procurve-5412zl-1(config)# interface F17-F20 lacp active The result afterwards looks all successful: procurve-5412zl-1(config)# show trunks Load Balancing Method: L3-based (Default), L2-based if non-IP traffic Port | Name Type | Group Type ---- + -------------------------------- --------- + ------ -------- F17 | XYZTEAM3_NIC1 100/1000T | Dyn2 LACP F18 | XYZTEAM3_NIC2 100/1000T | Dyn2 LACP F19 | XYZTEAM3_NIC3 100/1000T | Dyn2 LACP F20 | XYZTEAM3_NIC4 100/1000T | Dyn2 LACP procurve-5412zl-1(config)# vlan 10 procurve-5412zl-1(vlan-10)# show lacp LACP LACP Trunk Port LACP Admin Oper Port Enabled Group Status Partner Status Key Key ---- ------- ------- ------- ------- ------- ------ ------ F17 Active Dyn2 Up Yes Success 0 0 F18 Active Dyn2 Up Yes Success 0 0 F19 Active Dyn2 Up Yes Success 0 0 F20 Active Dyn2 Up Yes Success 0 0 On the Proliant server, the NIC configuration Tool is also indicating that a 802.3ad dynamic trunk has been established. Everything should be good, but it isn't. The server is not getting an IP-address from the DHCP, which it does if I'm not enabling LACP. If I configure the server to a static IP-address on the VLAN 10 subnet, it can't even ping the switch IP-address, much less anything outside of the VLAN. The switch can't ping the server either. I did another attempt with F17-F20 tagged, and checking the box "Default Native Tag (VLAN 10)" in the NIC configuration tool on the server, but there was no difference. Does anyone have any idea what I might have missed?

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  • Distinction between an extranet and a DMZ

    - by Markus Yrjölä
    I've been reading about intranets, extranets, DMZs and VPNs now, and I'd need some clarifications related to extranets and DMZs. I understand that they are different types of concepts - extranet allows limited access to some intranet resources, while DMZ is a subnet that sits between the internet and intranet and hosts the external-faced services. However, I'd like to know what is their distinction in practice in a usual setup? The Wikipedia article on extranets says that extranets are similar to DMZs because they are used for the same purpose (providing access to some services/resources without exposing the whole intranet). The article also states that an extranet is a part of a VPN, and this TechNet article also states that extranet access is often implemented similarly to remote intranet access, e.g. with a VPN. The TechNet article also says that commonly the extranet is hosted inside the DMZ. This Pearson article says "Although [the DMZ] is technically located within the intranet, [it] can serve as the extranet as well". This is slightly confusing. Consider this scenario: A company has a B2C website hosted in the DMZ. The website can be accessed from anywhere, but requires user authentication. The underlying web app has its database inside the intranet and also interacts with some web services that are hosted inside the intranet (i.e. it accesses intranet resources). The way I see it, the website does effectively offer a restricted access to the intranet. But can it be considered an extranet? If we take the Wikipedia definition of an extranet literally - "An extranet is a computer network that allows controlled access from outside of an organization's intranet" - I think it can. Let's say that the above can't be considered an extranet. What if we change the scenario slightly, and say it's a B2B website, where the access is e.g. limited to connections coming from a specific business partner (by using site-to-site VPN, for example). In this case it surely is an extranet, right? If this is the case, then the difference between extranet services and any other services hosted in the DMZ is simply access restrictions?

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  • Is the master database backup crucial for restoring MS SQL server in the event where you have to res

    - by Imagineer
    I have been advise by Commvault partner support to turn off the backup of the master database as the backup failed due to the log file being lock. The following is the advise given: "The message is caused by Commvault’s inability to backup the master database’s transaction log. If this is happening intermittently its possible that something is locking the transaction log, preventing SQL iData agent from accessing the log. Typically the master database is just a template and is not used by any applications (applications that do require the use of an SQL database create their own) so there should be no harm in preventing it from being backed up You can do this by nominating NOT to back it up in the primary copy for the SQL data agent" The following is the error that I get. sqlxx SQL Server/ SQLxx N/A/ System DBs 19856* (CWE) Transaction Log N/A 01/08/2010 19:00:16 (01/08/2010 19:00:18 ) 01/08/2010 19:03:15 (01/08/2010 19:03:14 ) 1.44 MB 0:01:11 0.071 2 0 1 ITD014L2 Failure Reason: • ERROR CODE [30:325]: Error encountered during backup. Error: [ERROR: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot back up the log of the master database. Use BACKUP DATABASE instead. [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP LOG is terminating abnormally.] Job Options:Create new index, Start new media, Backup all subclients, Truncation Log, Follow mount points , Backup files protected by system file protection , Stop DHCP service when backing up system state data, Stop WINS service when backing up system state data Associated Events: • 79714 [backupxx/JobManager] [01/08/2010 19:03:15 ]: Backup job [19856] completed. Client [sqlxx], Agent Type [SQL Server], Subclient [System DBs], Backup Level [Transaction Log], Objects [2], Failed [1], Duration [00:02:59], Total Size [1.44 MB], Media or Mount Path Used [ITD014L2]. • 79712 [sqlxx/SQLiDA] [01/08/2010 19:01:53 ]: Error encountered during backup. Error: [ERROR: [Microsoft][ODBC SQL Server Driver][SQL Server]Cannot back up the log of the master database. Use BACKUP DATABASE instead. [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP LOG is terminating abnormally.] • 79711 [sqlxx/SQLiDA] [01/08/2010 19:01:51 ]: Query Result [[Microsoft][ODBC SQL Server Driver][SQL Server]Cannot back up the log of the master database. Use BACKUP DATABASE instead. [Microsoft][ODBC SQL Server Driver][SQL Server]BACKUP LOG is terminating abnormally.]. • 79707 [backupxx/JobManager] [01/08/2010 19:00:15 ]: New backup request received for Client [sqlxx], iDataAgent [SQL Server], Instance [SQLxx], Subclient [System DBs], Backup Level [Transaction Log]. Files failed to back up: • Backup Database[master] Failed Please advise, thank you.

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  • Monitoring the status of accounts with IT Service providers (ISP, Domain Registrar etc.)

    - by Sholom
    Hi All, Short version: You have software that tells you when your servers power-outlet is down. It monitors multiple servers from one management console, alerts you when something is wrong etc. Does anyone know of software that will let me take the same approach to monitor if the money-outlet (the bill!) is down (not paid) to my IT Services providers (ISP, Domain Registrar, MX Backup service etc). I need a top down, centrally managed service that is capable of sending out alerts. Just like the one that monitors my own exchange server etc. I don't mind if i have to manually enter every payment. Long version: Our very likable but absent minded bookkeeper keeps neglecting to pay our IT vendors on time. Just this past week our internet service was disconnected. Same could happen to many other mission critical accounts (domain registrar, backup MX, anti-virus license, HackerSafe (McAfee secure) service and even an 800 number to name a few). As the sysadmin, i monitor my severs to make sure they are plugged into the power-outlet. I believe i should also monitor my services to make sure they are plugged in to their money-outlet. To compound the problem, when the power goes out someone else will likely notice and notify me. But if a bill is not payed, no one will ever notice until service is lost. Lost as in losing our domain name which would cause a lot more damage then the power failing on our server. [Solution] = [Doesn't work because]: Retrain the bookkeeper = Wishful thinking. Notify my manager = Already have (via email). Protects me, does not solve problem. Fire bookkeeper = What makes you so sure the next one will never forget? Bottom line: Humans are humans and sooner or later something critical will be royally messed up. We need to partner with a machine to help us out here. Anybody have the same problem? What software/solution do you use? I would like software that emails me when a bill is passed due just like i get an email when the power outlet fails. Anyone hear of anything like that? Thanks

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  • Google Rules for Retail

    - by David Dorf
    In the book What Would Google Do?, Jeff Jarvis outlines ten "Google Rules" that define how Google acts.  These rules help define how Web 2.0 businesses operate today and into the future.  While there's a chapter in the book on applying these rules to the retail industry, it wasn't very in-depth.  So I've decided to more directly apply the rules to retail, along with some notable examples of success.  The table below shows Jeff's Google Rule, some Industry Examples, and New Retailer Rules that I created. Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} table.MsoTableGrid {mso-style-name:"Table Grid"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-priority:59; mso-style-unhide:no; border:solid black 1.0pt; mso-border-themecolor:text1; mso-border-alt:solid black .5pt; mso-border-themecolor:text1; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-border-insideh:.5pt solid black; mso-border-insideh-themecolor:text1; mso-border-insidev:.5pt solid black; mso-border-insidev-themecolor:text1; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin;} Google Rule Industry Examples New Retailer Rule New Relationship Your worst customer is your friend; you best customer is your partner Newegg.com lets manufacturers respond to customer comments that are critical of the product, and their EggXpert site lets customers help other customers. Listen to what your customers are saying about you.  Convert the critics to fans and the fans to influencers. New Architecture Join a network; be a platform Tesco and BestBuy released APIs for their product catalogs so third-parties could create new applications. Become a destination for information. New Publicness Life is public, so is business Zappos and WholeFoods founders are prolific tweeters/bloggers, sharing their opinions and connecting to customers.  It's not always pretty, but it's genuine. Be transparent.  Share both your successes and failures with your customers. New Society Elegant organization Wet Seal helps their customers assemble outfits and show them off to each other.  Barnes & Noble has a community site that includes a bookclub. Communities of your customers already exist, so help them organize better. New Economy Mass market is dead; long live the mass of niches lululemon found a niche for yoga inspired athletic wear.  Threadless uses crowd-sourcing to design short-runs of T-shirts. Serve small markets with niche products. New Business Reality Decide what business you're in When Lowes realized catering to women brought the men along, their sales increased. Customers want experiences to go with the products they buy. New Attitude Trust the people and listen In 2008 Starbucks launched MyStartbucksIdea to solicit ideas from their customers. Use social networks as additional data points for making better merchandising decisions. New Ethic Be honest and transparent; don't be evil Target is giving away reusable shopping bags for Earth Day.  Kohl's has outfitted 67 stores with solar arrays. Being green earns customers' respect and lowers costs too. New Speed Life is live H&M and Zara keep up with fashion trends. Be prepared to pounce on you customers' fickle interests. New Imperatives Encourage, enable and protect innovation 1-800-Flowers was the first do sales in Facebook and an early adopter of mobile commerce.  The Sears Personal Shopper mobile app finds products based on a photo. Give your staff permission to fail so innovation won't be stifled. Jeff will be a keynote speaker at Crosstalk, our upcoming annual user conference, so I'm looking forward to hearing more of his perspective on retail and the new economy.

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  • SQL Developer Blitz at ODTUG Kscope12

    - by thatjeffsmith
    Oracle Development Tools User Group (ODTUG) puts on an outstanding event, and I enjoy that the content comes FIRST. Yes, the after-event parties and entertainment are first class, but I look forward most to sitting in on some excellent sessions. For Kscope12 one would expect Oracle to have a large presence, and you would be absolutely correct! The APEX team will be there in full force, and we’ll have sessions on JDeveloper, ADF, and .NET. But what I want to talk about today is our awesome line-up of coverage for Oracle SQL Developer (Surprise!) DB and Developer’s Toolbox Symposium Kris Rice or @krisrice, Product Development Manager for SQL Developer, will speak at 10AM Sunday about SQL Developer Data Modeler. Our free data modeling solution allows one to reverse engineer a data dictionary to a model, modify it, and create a script of the changes. Collaboration is an important part of any development team; with built-in subversion support, the modeler makes collaboration easy, not just possible. After the morning break, I’ll be talking about SQL Developer’s PL/SQL support. From creating your code, to debugging, tuning, testing, and documenting PL/SQL – SQL Developer fits the bill. Since I have a full hour, I should have time to do a little riff on using source control to version and manage your revisions too! At 3:15 Jagan Athreya will talk about the new integration between SQL Developer and Enterprise Manager Cloud Control 12c. Enabling developers to define changes in SQLDeveloper and allowing DBAs to promote these changes to Test and Production via Enterprise Manager will reduce errors, accelerate productivity, and help eliminate unplanned downtime. Get your SQL Developer groove on at ODTUG Kscope12! Presentations SQL Developer Tips and Tricks Monday June 25, Session 5, 4:15 pm – 5:15 pm I’ll take you through my favorite keyboard shortcuts, top 10 preferences every user should tweak, and spotlight features that the average user probably hasn’t discovered yet. My goal for this session is for everyone to take 1-2 tips they can implement immediately to save mucho time. I enjoy interacting with the audience so no two versions of this presentation are the same. Oracle SQL Developer and Data Modeler New Features When: Tuesday June 26, Session 6, 8:30 am – 9:30 am Ashley Chen, my PM-partner-in-crime, will be covering all the new features from our two latest updates. So if you’re new to SQL Developer, or you’ve been using an older version, stop by and see what new toys you have to play with. I also have a bet with Ashley that she will have more attendees than me, so be sure to show up so I can collect. Debugging PL/SQL With SQL Developer When: Wednesday June 27, Session 16, 3:00 pm – 4:00 pm Me again – sorry. This time I have an entire hour to JUST talk about PL/SQL and debugging! Should you use a watch with a break condition, or a breakpoint with a passcount? How does external debugging with a Perl script work? Can I just debug an anonymous PL/SQL block. So if debugging to you is just a DBMS_OUTPUT.PUT_LINE() call, stop by and see how our IDE can help you take things to the next level! Or is that level++? Hands-on-Training SQL Developer Soup to Nuts When: Tuesday, 8:00 AM – 9:30 AM If you learn by doing, this is the session for you. Bring your own laptop or use one of the lab machines. We’ll give you a VirtualBox OEL image running 11gR2 EE Database with all the fixin’s (that’s Southern speak for Partitioning, Advanced Compression, Tuning & Diagnostic Packs, etc), TimesTen, APEX and much more. All you have to do is login and run through our lab exercises. You can start with a model and work your way up to debugging and testing your own appliction, or you can pick and choose your lessons to suit your needs. We’ll have people on hand to help you out and answer your questions. Booth Hours We’ll be in the vendor area and have our very own ‘demo pod’ for SQL Developer. Between Kris, Ashley, and I we should be able to answer your questions or show you how to ‘do that thing’ in the tool. Or just stop by and say hello! We’ll be around the following hours’ish: Sunday, June 24, 2012 6:00 PM – 8:00 PM Monday, June 25, 2012 9:00 AM – 4:30 PM Tuesday, June 26, 2012 9:30 AM – 3:30 PM Wednesday, June 27, 2012 10:15 AM – 2:00 PM No Excuses – If You Have Questions, This is Your Chance to Get Your Answers! We’re doing just about everything outside of a scavenger hunt to bring information and value to our users. Let us know what you like, what you don’t like, and we’ll do our best to do more of the former and less of the latter!

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  • SQL SERVER – Guest Posts – Feodor Georgiev – The Context of Our Database Environment – Going Beyond the Internal SQL Server Waits – Wait Type – Day 21 of 28

    - by pinaldave
    This guest post is submitted by Feodor. Feodor Georgiev is a SQL Server database specialist with extensive experience of thinking both within and outside the box. He has wide experience of different systems and solutions in the fields of architecture, scalability, performance, etc. Feodor has experience with SQL Server 2000 and later versions, and is certified in SQL Server 2008. In this article Feodor explains the server-client-server process, and concentrated on the mutual waits between client and SQL Server. This is essential in grasping the concept of waits in a ‘global’ application plan. Recently I was asked to write a blog post about the wait statistics in SQL Server and since I had been thinking about writing it for quite some time now, here it is. It is a wide-spread idea that the wait statistics in SQL Server will tell you everything about your performance. Well, almost. Or should I say – barely. The reason for this is that SQL Server is always a part of a bigger system – there are always other players in the game: whether it is a client application, web service, any other kind of data import/export process and so on. In short, the SQL Server surroundings look like this: This means that SQL Server, aside from its internal waits, also depends on external waits and settings. As we can see in the picture above, SQL Server needs to have an interface in order to communicate with the surrounding clients over the network. For this communication, SQL Server uses protocol interfaces. I will not go into detail about which protocols are best, but you can read this article. Also, review the information about the TDS (Tabular data stream). As we all know, our system is only as fast as its slowest component. This means that when we look at our environment as a whole, the SQL Server might be a victim of external pressure, no matter how well we have tuned our database server performance. Let’s dive into an example: let’s say that we have a web server, hosting a web application which is using data from our SQL Server, hosted on another server. The network card of the web server for some reason is malfunctioning (think of a hardware failure, driver failure, or just improper setup) and does not send/receive data faster than 10Mbs. On the other end, our SQL Server will not be able to send/receive data at a faster rate either. This means that the application users will notify the support team and will say: “My data is coming very slow.” Now, let’s move on to a bit more exciting example: imagine that there is a similar setup as the example above – one web server and one database server, and the application is not using any stored procedure calls, but instead for every user request the application is sending 80kb query over the network to the SQL Server. (I really thought this does not happen in real life until I saw it one day.) So, what happens in this case? To make things worse, let’s say that the 80kb query text is submitted from the application to the SQL Server at least 100 times per minute, and as often as 300 times per minute in peak times. Here is what happens: in order for this query to reach the SQL Server, it will have to be broken into a of number network packets (according to the packet size settings) – and will travel over the network. On the other side, our SQL Server network card will receive the packets, will pass them to our network layer, the packets will get assembled, and eventually SQL Server will start processing the query – parsing, allegorizing, generating the query execution plan and so on. So far, we have already had a serious network overhead by waiting for the packets to reach our Database Engine. There will certainly be some processing overhead – until the database engine deals with the 80kb query and its 20 subqueries. The waits you see in the DMVs are actually collected from the point the query reaches the SQL Server and the packets are assembled. Let’s say that our query is processed and it finally returns 15000 rows. These rows have a certain size as well, depending on the data types returned. This means that the data will have converted to packages (depending on the network size package settings) and will have to reach the application server. There will also be waits, however, this time you will be able to see a wait type in the DMVs called ASYNC_NETWORK_IO. What this wait type indicates is that the client is not consuming the data fast enough and the network buffers are filling up. Recently Pinal Dave posted a blog on Client Statistics. What Client Statistics does is captures the physical flow characteristics of the query between the client(Management Studio, in this case) and the server and back to the client. As you see in the image, there are three categories: Query Profile Statistics, Network Statistics and Time Statistics. Number of server roundtrips–a roundtrip consists of a request sent to the server and a reply from the server to the client. For example, if your query has three select statements, and they are separated by ‘GO’ command, then there will be three different roundtrips. TDS Packets sent from the client – TDS (tabular data stream) is the language which SQL Server speaks, and in order for applications to communicate with SQL Server, they need to pack the requests in TDS packets. TDS Packets sent from the client is the number of packets sent from the client; in case the request is large, then it may need more buffers, and eventually might even need more server roundtrips. TDS packets received from server –is the TDS packets sent by the server to the client during the query execution. Bytes sent from client – is the volume of the data set to our SQL Server, measured in bytes; i.e. how big of a query we have sent to the SQL Server. This is why it is best to use stored procedures, since the reusable code (which already exists as an object in the SQL Server) will only be called as a name of procedure + parameters, and this will minimize the network pressure. Bytes received from server – is the amount of data the SQL Server has sent to the client, measured in bytes. Depending on the number of rows and the datatypes involved, this number will vary. But still, think about the network load when you request data from SQL Server. Client processing time – is the amount of time spent in milliseconds between the first received response packet and the last received response packet by the client. Wait time on server replies – is the time in milliseconds between the last request packet which left the client and the first response packet which came back from the server to the client. Total execution time – is the sum of client processing time and wait time on server replies (the SQL Server internal processing time) Here is an illustration of the Client-server communication model which should help you understand the mutual waits in a client-server environment. Keep in mind that a query with a large ‘wait time on server replies’ means the server took a long time to produce the very first row. This is usual on queries that have operators that need the entire sub-query to evaluate before they proceed (for example, sort and top operators). However, a query with a very short ‘wait time on server replies’ means that the query was able to return the first row fast. However a long ‘client processing time’ does not necessarily imply the client spent a lot of time processing and the server was blocked waiting on the client. It can simply mean that the server continued to return rows from the result and this is how long it took until the very last row was returned. The bottom line is that developers and DBAs should work together and think carefully of the resource utilization in the client-server environment. From experience I can say that so far I have seen only cases when the application developers and the Database developers are on their own and do not ask questions about the other party’s world. I would recommend using the Client Statistics tool during new development to track the performance of the queries, and also to find a synchronous way of utilizing resources between the client – server – client. Here is another example: think about similar setup as above, but add another server to the game. Let’s say that we keep our media on a separate server, and together with the data from our SQL Server we need to display some images on the webpage requested by our user. No matter how simple or complicated the logic to get the images is, if the images are 500kb each our users will get the page slowly and they will still think that there is something wrong with our data. Anyway, I don’t mean to get carried away too far from SQL Server. Instead, what I would like to say is that DBAs should also be aware of ‘the big picture’. I wrote a blog post a while back on this topic, and if you are interested, you can read it here about the big picture. And finally, here are some guidelines for monitoring the network performance and improving it: Run a trace and outline all queries that return more than 1000 rows (in Profiler you can actually filter and sort the captured trace by number of returned rows). This is not a set number; it is more of a guideline. The general thought is that no application user can consume that many rows at once. Ask yourself and your fellow-developers: ‘why?’. Monitor your network counters in Perfmon: Network Interface:Output queue length, Redirector:Network errors/sec, TCPv4: Segments retransmitted/sec and so on. Make sure to establish a good friendship with your network administrator (buy them coffee, for example J ) and get into a conversation about the network settings. Have them explain to you how the network cards are setup – are they standalone, are they ‘teamed’, what are the settings – full duplex and so on. Find some time to read a bit about networking. In this short blog post I hope I have turned your attention to ‘the big picture’ and the fact that there are other factors affecting our SQL Server, aside from its internal workings. As a further reading I would still highly recommend the Wait Stats series on this blog, also I would recommend you have the coffee break conversation with your network admin as soon as possible. This guest post is written by Feodor Georgiev. Read all the post in the Wait Types and Queue series. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, PostADay, Readers Contribution, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQL Wait Stats, SQL Wait Types, T SQL

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  • SQLAuthority Book Review – DBA Survivor: Become a Rock Star DBA

    - by pinaldave
    DBA Survivor: Become a Rock Star DBA – Thomas LaRock Link to Amazon Link to Flipkart First of all, I thank all my readers when I wrote that I could not get this book in any local book stores, because they offered me to send a copy of this good book. A very special mention goes to Sripada and Jayesh for they gave so much effort in finding my home address and sending me the hard copy. Before, I did not have the copy of the book, but now I have two of it already! It surprises me how my readers were able to find my home address, which I have not publicly shared. Quick Review: This is indeed a one easy-to-read and fun book. We all work day and night with technology yet we should not forget to show our love and care for our family at home. For our souls that starve for peace and guidance, this one book is the “it” book for all the technology enthusiasts. Though this book was specifically written for DBAs, the reach is not limited to DBAs only because the lessons incorporated in it actually applies to all. This is one of the most motivating technical books I have read. Detailed Review: Let us go over a few questions first: Who wants to be as famous as rockstars in the field of Database Administration? How can one learn what it takes to become a top notch software developer? If you are a beginner in your field, how will you go to next level? Your boss may be very kind or like Dilbert’s Boss, what will you do? How do you keep growing when Eco-system around you does not support you? You are almost at top but there is someone else at the TOP, what do you do and how do you avoid office politics? As a database developer what should be your basic responsibility? and many more… I was able to completely read book in one sitting and I loved it. Before I continue with my opinion, I want to echo the opinion of Kevin Kline who has written the Forward of the book. He has truly suggested that “You hold in your hands a collection of insights and wisdom on the topic of database administration gained through many years of hard-won experience, long nights of study, and direct mentorship under some of the industry’s most talented database professionals and information technology (IT) experts.” Today, IT field is getting bigger and better, while talking about terabytes of the database becomes “more” normal every single day. The gods and demigods of database professionals are taking care of these large scale databases and are carefully maintaining them. In this world, there are only a few beginnings on the first step. There are many experts in different technology fields who are asked to address the issues with databases. There is YOU and ME, who is just new to this work. So we ask ourselves WHERE to begin and HOW to begin. We adore and follow the religion of our rockstars, but oftentimes we really have no idea about their background and their struggles. Every rockstar has his success story which needs to be digested before learning his tricks and tips. This book starts with the same note and teaches the two most important lessons for anybody who wants to be a DBA Rockstar –  to focus on their single goal of learning and to excel the technology. The story starts with three simple guidelines – Get Prepared, Get Trained, Get Certified. Once a person learns the skills, and then, it would be about time that he needs to enrich or to improve those skills you have learned. I am sure that the right opportunity will come finding themselves and they will not have to go run behind it. However, the real challenge for any person is the first day or first week. A new employee, no matter how much experienced he is, sometimes has no clue about what should one do at new job. Chapter 2 and chapter 3 precisely talk about what one should do as soon as the new job begins. It is also written with keeping the fact in focus that each job can be very much different but there are few infrastructure setups and programming concepts are the same. Learning basics of database was really interesting. I like to focus on the roots of any technology. It is important to understand the structure of the database before suggesting what indexes needs to be created, the same way this book covers the most essential knowledge one must learn by most database developers. I think the title of the fourth chapter is my favorite sentence in this book. I can see that I will be saying this again and again in the future – “A Development Server Is a Production Server to a Developer“. I have worked in the software industry for almost 8 years now and I have seen so many developers sitting on their chairs and waiting for instructions from their lead about how to improve the code or what to do the next. When I talk to them, I suggest that the experiment with their server and try various techniques. I think they all should understand that for them, a development server is their production server and needs to pay proper attention to the code from the beginning. There should be NO any inappropriate code from the beginning. One has to fully focus and give their best, if they are not sure they should ask but should do something and stay active. Chapter 5 and 6 talks about two essential skills for any developer and database administration – what are the ethics of developers when they are working with production server and how to support software which is running on the production server. I have met many people who know the theory by heart but when put in front of keyboard they do not know where to start. The first thing they do opening the browser and searching online, instead of opening SQL Server Management Studio. This can very well happen to anybody who is experienced as well. Chapter 5 and 6 addresses that situation as well includes the handy scripts which can solve almost all the basic trouble shooting issues. “Where’s the Buffet?” By far, this is the best chapter in this book. If you have ever met me, you would know that I love food. I think after reading this chapter, I felt Thomas has written this just keeping me in mind. I think there will be many other people who feel the same way, too. Even my wife who read this chapter thought this was specifically written for me. I will not talk any more about this chapter as this is one must read chapter. And of course this is about real ‘FOOD‘. I am an SQL Server Trainer and Consultant and I totally agree with the point made in the chapter 8 of this book. Yes, it says here that what is necessary to train employees and people. Millions of dollars worth the labor is continuously done in the world which has faults and incorrect. Once something goes wrong, very expensive consultant comes in and fixes the problem. This whole cycle which can be stopped and improved if proper training is done. There is plenty of free trainings available as well, if one cannot afford paid training. “Connect. Learn. Share” – I think this is a great summary and bird’s eye view of this book. Networking is the key. Everything which is discussed in this book can be taken to next level if one properly uses this tips and continuously grow with it. Connecting with others, helping learn each other and building the good knowledge sharing environment should be the goal of everyone. Before I end the review I want to share a real experience. I have personally met one DBA who has worked in a single department in a company for so long that when he was put in a different department in his company due to closing that department, he could not adjust and quit the job despite the same people and company around him. Adjusting in the new environment gets much tougher as one person gets more and more experienced. This book precisely addresses the same issue along with their solutions. I just cannot stop comparing the book with my personal journey. I found so many things which are coincidently in the book is written as how we developer and DBA think. I must express special thanks to Thomas for taking time in his personal life and write this book for us. This book is indeed a book for everybody who wants to grow healthy in the tough and competitive environment. Reference: Pinal Dave (http://blog.SQLAuthority.com) Filed under: Pinal Dave, SQL, SQL Authority, SQL Query, SQL Server, SQL Tips and Tricks, SQLAuthority Book Review, SQLAuthority News, SQLServer, T SQL, Technology

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  • The Winds of Change are a Blowin&rsquo;

    - by Ajarn Mark Caldwell
    For six years I have been an avid and outspoken fan and paying customer of SourceGear products…from Vault to Dragnet to Fortress and on to Vault Professional, but that is all changing now.  Not the fan part, but the paying customer part.  I’m still a huge fan.  I think that SourceGear does a great job with their product and support has been fantastic when needed (which is not very often).  I think that Eric Sink has done a fine job building a quality company and products, and I appreciate his contributions to the tech community through this blogging and books.  I still think their products are high quality and do a fantastic job of what they do.  But there’s the rub…what they do is no longer enough for me. As I have rebuilt our development team over the last couple of years, and we have begun to investigate Scrum and Kanban, I realize that I need more visibility into the progress of the team.  I need better project management tools, and this is where Vault Professional lags behind several other tools.  Granted, in the latest release (Vault 6.0) they added a nice time tracking feature, but I want more.  (Note, I did contact SourceGear about my quest for more, but apparently, the rest of their customer base has not been clamoring for this and so they have not built it.  Granted, I wasn’t clamoring for it either until just recently, but unfortunately for SourceGear, I want it now and don’t want to wait for them to build it into their system.) Ironically, it was SourceGear themselves who started to turn me on to the possibilities of other tools.  They built a limited integration with Axosoft OnTime which I read about several times on their support site (I used to regularly read and occasionally comment on their Support Forum).  I decided to check out OnTime and was very impressed with the tool for work item tracking and project management (not to mention their great Scrum Master in 10 Minutes video).  I fell in love with the capabilities of OnTime.  Unfortunately, the integration with Vault for source control management was, as I mentioned, limited.  I could have forfeited the integration between work items and source code, but there is too much benefit to linking check-ins to work items for me to give that up.  So then I did what was previously unthinkable for me, I considered switching not just the work tracking tool, but also the source code management tool.  This was really stepping outside my comfort zone because source code is Gold, and not to be trifled with.  When you find a good weapon to protect your gold, stick with it. I looked at Git and Tortoise SVN, but the integration methods for those was pretty rough compared to what I was used to.  The recommended tool from Axosoft’s point of view appeared to be RocketSVN, but I really wasn’t sure I wanted to go the “flavor of Subversion” route.  Then I started thinking about that other tool I liked back when I first chose to go with Vault, but couldn’t afford:  Team Foundation Server.  And what do you know…Microsoft has not only radically improved it over that version from back in 2006, but they also came to their senses about how it should be licensed, and it is much more affordable now.  So I started looking into the latest capabilities in the 2012 version, and I fell in love all over again. I really went deep on checking out the tools.  I watched numerous webcasts from Microsoft partners, went to a beta preview on Microsoft’s campus, and watched a lot of Channel 9 videos on the new ALM features (oooh…shiny).  Frankly, I was very impressed with the capabilities of the newest version, and figured this was probably our direction.  As an interesting twist of fate, one of my employees crossed paths with an ALM Consultant from Northwest Cadence, a local Microsoft Partner, and one of the companies that produced several of the webcasts that I had been watching.  So I gave Bryon a call and started grilling him to see if he really knew anything or was just another guy who couldn’t find a job so he called himself a consultant.  It turns out Bryon actually knows a lot, especially in an area that was becoming a frustration point for us: Branching strategies and automated builds (that’s probably a whole separate blog entry).  As we talked, Bryon suggested we look into doing a DTDPS (Developer Tools Deployment Planning Services) session with his company.  This is a service that can be paid for by Microsoft Enterprise Agreement planning services credits or SA training benefits, and, again, coincidentally, we had several that were just about to expire, so I put them to good use. The DTDPS sessions were great; and Bryon, Rick, and the rest of the folks at Northwest Cadence have been a pleasure to work with.  We have just purchased a new server for our TFS rollout and are planning the steps and options right now.  This is still a big project ahead of us to not only install and configure TFS, but also to load all of our source code (many different systems, not just one program) and transition to the new way of life with TFS, but I am convinced that it is the right move for my team at this point in time.  We need the new capabilities that are in alignment with Scrum and Kanban methodologies in order to more efficiently manage all the different projects that we have going on at one time. I would still wholeheartedly endorse SourceGear’s products and Axosoft’s OnTime for those whose needs are met by those tools, but for me and my team, I think that TFS is the right fit, and I am looking forward to the change.

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  • HR According to Batman

    - by D'Arcy Lussier
    Any idea who that guy is running alongside the Caped Crusader? That’s Nightwing, but you may know him as Robin…well, the first Robin anyway. There were actually like 5 Robin’s according to Wikipedia: Dick Grayson, the original, who’s parents were circus performers killed by a gangster. Jason Todd, who was caught trying to steal tires off of the Batmobile. Tim Drake, who saw Dick’s parents die and figured out who Batman and Robin were. and a few others that get into recent time travel/altered reality storylines. What does this have to do with HR? Well, it somewhat ties in with an article by Alex Papadimoulis from 2008. In the article he talks about the “Cravath System”. The Craveth system was developed by a law firm called Cravath, Swaine & Moore back in the 19th century. In a nutshell, they believed in hiring the best and brightest straight out of school. These aspiring lawyers would then begin a fight for survival in the firm, with the strong surviving. In what’s termed the “Up and Out” rule, employees needed to be promoted within 3 years or leave the company. They should achieve partner within 7 – 8 years and no later than 10 after initially coming on board (read all about the system on Wikipedia here). Back to Alex’s article, he quotes from a book published in 1947 about the lawfirm: Under the “Cravath system” of taking a substantial number of men annually and keeping a current constantly moving up in the office, and its philosophy of tenure, men are constantly leaving… it is often difficult to keep the best men long enough to determine whether they shall be made partners, for Cravath-trained men are always in demand, usually at premium salaries. And so we see a pattern forming here: 1. Hire a whole whack of smart college graduates 2. Put them to work 3. The ones that stick around should move up the ladder. The ones that don’t stick around served the company well and left to expound the quality of the Cravath firm. Those that didn’t fall into either of those categories were just let go. There’s some interesting undercurrents to these ideas. If you stick around, you better keep your feet moving! I was at a Microsoft shindig a few months back, and was talking to a Microsoft employee. He shared that at MS you have 5 years to achieve a “senior” position within the company. Once you hit that mark, you can stay there for the rest of your career (he told about a guy who’s a “senior” developer and has been for the last 20+ years working on audio drivers for Windows), but you *must* hit that mark within the timeframe. What we see with Microsoft is Cravath’s system in action, whether intentional or not: bring in smart young people and see which ones stick. You need to give people something to work towards. Saying “You must reach this level or else!” is one way to look at it. The other way is to see achieving a higher rank in the organization as something for ambitious employees to reach towards. It’s important for an organization to always have the next generation of executives waiting in the wings, and unless you’re encouraging that early on you may find yourself in a position of needing to fill positions that nobody has been working towards. Now, you might suggest that this isn’t that big of a deal because you could just hire someone from outside the organization, but the Cravath system holds to the tenet of promoting internally; develop your own talent, since your business is the best place for the future leadership to learn teh business from. It’s OK for people to quit. Alex’s article really drives this point home, but its worth noting here also: its OK for your people to quit. In fact its inevitable…and more inevitable that it’ll be good people that leave. Some will stay and work towards the internal awards of promotion, but a number will get experience, serve the organization well, and then move on to something else. This should be expected and treated as a natural business occurrence. The idea of an alumni of an organization begins to come into play here: “That guy used to work for <insert company here>”. There’s a benefit in that: those best and brightest will be drawn to your organization and your reputation will permeate your market through former staff that are sought after because of how well you nurtured them. The Batman Hook All of this brings us back to Batman and his HR practice: when Dick decided he’d had enough of the Robin schtick, he quit and became his own…but he was always associated with Batman and people understood where his training had come from. To the Dark Knight’s credit, he continued training partners under the Robin brand. Luckily he didn’t have to worry about firing any of them (the ship sort of sails when you reveal a secret identity), although there was that unfortunate “quitting” of the second Robin when the Joker blew him up…but regardless, we see the Cravath system at work: bring in talent, expect great things, and be ok with whatever they decide for their careers. It’s an interesting way to approach HR, and luckily for us our business isn’t as dangerous or over-the-top as the caped crusader’s.

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  • SQL Saturday #44 Huntington Beach Recap

    What a great day. It was long and tiring, but rewarding in so many ways. On Sunday morning, I was driving home and I decided to take the Pacific Coast Highway from Huntington Beach.  It was a great chance to exhale and just enjoy the sun and smells of the beach (I really love SoCal sometimes). And for future reference for all you speakers, the beach and ocean are only 5 minutes from the SQL Saturday location.  I just could help noticing also the shocking number of high priced cars on the road (4 Bentleys, 3 Ferraris, 1 Aston Martins, 3 Maserati, 1 Rolls Royce, and 2 Lamborghinis).  It made me think about this: Price of all those cars: $ 150,000+.  Impacting the ability of people to learn: Priceless.  We have positively impacted the education, knowledge, capabilities of not only our attendees, but also all of their companies and people they might help as well.  That is just staggering and something to be immensely proud of. To all of my fellow community leaders, I salute you. So lets talk about the event Overall We had over 220 people register for the event and had 180+ people attend the event. I was shooting for the magical 200 number, but I guess it just gives us more motivation to make it even bigger and better next time. We had a few snags along the way, but what event doesnt, but I think everything turned out great. I did not hear any negative comments and heard lots of positive comments along with people asking when the next one is going to be (More on that later). Location- Golden West College We could not have asked for a better partner for the event. Herb Cohen from Golden West College was the wizard behind the curtains. From the beginning, he was our advocate to the GWC Board and was instrumental in getting our event approved. The day off, Herb was a HUGE help getting any and all logistics that we needed taken care of. In the craziness of the early morning registration crush it was a big help knowing that he and Bret Stateham (Blog | Twitter) were taking care of testing projectors in all the rooms. Anything we needed he was there and was even proactive in getting some things that I had not even thought of (i.e. a dumpster for all of our garbage). I cannot thank Herb enough along with other members of the GWC staff including Minnie Higgins of the Career and Technical Education Division office, Jack Taylor, public safety, and Ron Pryor, Tech Services Support. And last, but not least, the Wireless on campus was absolutely FANTASTIC! Some lessons learned Unless you are a glutton for punishment, as I no doubt am, you most certainly want to give yourself more than six weeks to plan the event. I am lucky that I have a very understanding wife and had a wonderful set of co-coordinators helping me out. A big thanks goes out to Phil, Marlon (Blog | Twitter), Nitin (Twitter), Thomas (Blog | Twitter), Bret (Blog | Twitter), Ben, and Laurie. Thankfully, the sponsor and speaker community was hugely supportive and we were able to fill out the entire event with speakers and sponsors. I have to say that there is not a lot that I would change after this years event. There are obviously going to be some things that we can do better or differently next time, but overall I think it was a great event and I was more than happy with the response we received from the community. Sponsors We obviously could not have put together our event without our sponsors. So certainly have to show them some love. Platinum Sponsors Quest Software http://www.quest.com My Space http://www.myspace.com/ Gold Strategy Companion http://www.strategycompanion.com Silver Fusion-IO http://www.fusionio.com Bronze WestClinTech http://westclintech.com Professional Association For SQL Server http://www.sqlpass.org Attunity http://www.attunity.com Sharepoint 360 http://www.sharepoint360.com Some additional Thanks Andy Warren (Blog | Twitter) Always there to answer my question and help out when I had some issues or questions with the website. The amount of work that he and everyone else put into SQL Saturday is very amazing. What a great gift to the community! Einstein Bros. Bagels They were our Breakfast Vendor and arrived perfectly on time with yummy bagels, sweets and most importantly coffee. Luccis Deli (http://www.luccisdeli.com) Luccis was out Lunch Vendor. They were great to work with and the food was excellent. They worked with us to give us a great price. Heard lots of great comments about the lunches. Definitely not your ordinary box lunch. Moving Forward Unfortunately, the work does not end after the event. We have a few things to clear up such as surveys, sponsor stuff, presentations uploaded to the website, expense reimbursement, stuff like that. Hopefully, all that should be cleared up within the next couple weeks. After that as a group we are going to get together and decide what our next steps are. We definitely want to keep some of the momentum that we are building as a SQL Community and channel that into future SQL Saturdays and other types of community events. In the meantime, for additional training be sure to check out your local User Group and PASS. San Diego SQL Server Users Group ( http://www.sdsqlug.org/home/index.cfm ) Orange County SQL Server Users Group ( http://www.sqloc.com/ ) L.A. SQL Server Users Group ( http://www.sql.la/ ) SQL PASS ( http://www.sqlpass.org/ ) 24 Hours of PASS ( http://www.sqlpass.org/24hours/2010/ ) So stay tuned, there will be more events to come in SoCal!!Did you know that DotNetSlackers also publishes .net articles written by top known .net Authors? We already have over 80 articles in several categories including Silverlight. Take a look: here.

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  • Unique Business Value vs. Unique IT

    - by barry.perkins
    When the age of computing started, technology was new, exciting, full of potential and had a long way to grow. Vendor architectures were proprietary, and limited in function at first, growing in capability and complexity over time. There were few if any "standards", let alone "open standards" and the concepts of "open systems", and "open architectures" were far in the future. Companies employed intelligent, talented and creative people to implement the best possible solutions for their company. At first, those solutions were "unique" to each company. As time progressed, standards emerged, companies shared knowledge, business capability supplied by technology grew, and companies continued to expand their use of technology. Taking advantage of change required companies to struggle through periodic "revolutionary" change cycles, struggling through costly changes that were fraught with risk, resulted in solutions with an increasingly shorter half-life, and frequently required altering existing business processes and retraining employees and partner businesses. The pace of technological invention and implementation grew at an ever increasing rate, making the "revolutionary" approach based upon "proprietary" or "closed" architectures or technologies no longer viable. Concurrent with the advancement of technology, the rate of change in business increased, leading us to the incredibly fast paced, highly charged, and competitive global economy that we have today, where the most successful companies are companies that are good at implementing, leveraging and exploiting change. Fast forward to today, a world where dramatic changes in business and technology happen continually, a world where "evolutionary" change is crucial. Companies can no longer afford to build "unique IT", nor can they afford regular intervals of "revolutionary" change, with the associated costs and risks. Human ingenuity was once again up to the task, turning technology into a platform supporting business through evolutionary change, by employing "open": open standards; open systems; open architectures; and open solutions. Employing "open", enables companies to implement systems based upon technology, capability and standards that will evolve over time, providing a solid platform upon which a company can drive business needs, requirements, functions, and processes down into the technology, rather than exposing technology to the business, allowing companies to focus on providing "unique business value" rather than "unique IT". The big question! Does moving from "older" technology that no longer meets the needs of today's business, to new "open" technology require yet another "revolutionary change"? A "revolutionary" change with a short half-life, camouflaging reality with great marketing? The answer is "perhaps". With the endless options available to choose from, it is entirely possible to implement a solution that may work well today, but in 5 years time will become yet another albatross for the company to bear. Some solutions may look good today, solving a budget challenge by reducing cost, or solving a specific tactical challenge, but result in highly complex environments, that may be difficult to manage and maintain and limit the future potential of your business. Put differently, some solutions might push today's challenge into the future, resulting in a more complex and expensive solution. There is no such thing as a "1 size fits all" IT solution for business. If all companies implemented business solutions based upon technology that required, or forced the same business processes across all businesses in an industry, it would be extremely difficult to show competitive advantage through "unique business value". It would be equally difficult to "evolve" to meet or exceed business needs and keep up with today's rapid pace of change. How does one ensure that they do not jump from one trap directly into another? Or to put it positively, there are solutions available today that can address these challenges and issues. How does one ensure that the buying decision of today will serve the business well for years into the future? Intelligent & Informed decisions - "buying right" In a previous blog entry, we discussed the value of linking tactical to strategic The key is driving the focus to what is best for your business, handling today's tactical issues while also aligning with a roadmap/strategy that is tightly aligned with your strategic business objectives. When considering the plethora of possible options that provide various approaches to solving today's complex business problems, it is extremely important to ensure that vendors supplying those options, focus on what is best for your business, supplying sufficient information, providing adequate answers to questions, addressing challenges, issues, concerns and objections honestly and openly, and focus on supplying solutions that are tailored for, and deliver the most business value possible for your business. Here are a few questions to consider relative to the proposed options that should help ensure that today's solution doesn't become tomorrow's problem. Do the proposed solutions: Solve the problem(s) you are trying to address? Provide a solid foundation upon which to grow/enhance your business? Provide tactical gains that align with and enable your strategic business goals/objectives? Provide an infrastructure that can be leveraged with subsequent projects? Solve problems for the business overall, the lines of business, or just IT? Simplify your current environment Provide the basis for business: Efficiency Agility Clarity governance, risk, compliance real time business visibility and trend analysis Does your IT staff have the knowledge/experience to successfully manage the proposed systems once they are deployed in production? Done well, you will be presented with options tailored to your business, that enable you to drive the "unique business value" necessary to help your business stand out from others, creating a distinct competitive advantage, delivering what your customers need, when they need it, so you can attract new customers, new business, and grow top line revenue, all at a cost that provides a strong Return on Investment/Return on Assets. The net result is growth with managed cost providing significantly improved profit margin and shareholder value.

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  • Best Practices - updated: which domain types should be used to run applications

    - by jsavit
    This post is one of a series of "best practices" notes for Oracle VM Server for SPARC (formerly named Logical Domains). This is an updated and enlarged version of the post on this topic originally posted October 2012. One frequent question "what type of domain should I use to run applications?" There used to be a simple answer: "run applications in guest domains in almost all cases", but now there are more things to consider. Enhancements to Oracle VM Server for SPARC and introduction of systems like the current SPARC servers including the T4 and T5 systems, the Oracle SuperCluster T5-8 and Oracle SuperCluster M6-32 provide scale and performance much higher than the original servers that ran domains. Single-CPU performance, I/O capacity, memory sizes, are much larger now, and far more demanding applications are now being hosted in logical domains. The general advice continues to be "use guest domains in almost all cases", meaning, "use virtual I/O rather than physical I/O", unless there is a specific reason to use the other domain types. The sections below will discuss the criteria for choosing between domain types. Review: division of labor and types of domain Oracle VM Server for SPARC offloads management and I/O functionality from the hypervisor to domains (also called virtual machines), providing a modern alternative to older VM architectures that use a "thick", monolithic hypervisor. This permits a simpler hypervisor design, which enhances reliability, and security. It also reduces single points of failure by assigning responsibilities to multiple system components, further improving reliability and security. Oracle VM Server for SPARC defines the following types of domain, each with their own roles: Control domain - management control point for the server, runs the logical domain daemon and constraints engine, and is used to configure domains and manage resources. The control domain is the first domain to boot on a power-up, is always an I/O domain, and is usually a service domain as well. It doesn't have to be, but there's no reason to not leverage it for virtual I/O services. There is one control domain per T-series system, and one per Physical Domain (PDom) on an M5-32 or M6-32 system. M5 and M6 systems can be physically domained, with logical domains within the physical ones. I/O domain - a domain that has been assigned physical I/O devices. The devices may be one more more PCIe root complexes (in which case the domain is also called a root complex domain). The domain has native access to all the devices on the assigned PCIe buses. The devices can be any device type supported by Solaris on the hardware platform. a SR-IOV (Single-Root I/O Virtualization) function. SR-IOV lets a physical device (also called a physical function) or PF) be subdivided into multiple virtual functions (VFs) which can be individually assigned directly to domains. SR-IOV devices currently can be Ethernet or InfiniBand devices. direct I/O ownership of one or more PCI devices residing in a PCIe bus slot. The domain has direct access to the individual devices An I/O domain has native performance and functionality for the devices it owns, unmediated by any virtualization layer. It may also have virtual devices. Service domain - a domain that provides virtual network and disk devices to guest domains. The services are defined by commands that are run in the control domain. It usually is an I/O domain as well, in order for it to have devices to virtualize and serve out. Guest domain - a domain whose devices are all virtual rather than physical: virtual network and disk devices provided by one or more service domains. In common practice, this is where applications are run. Device considerations Consider the following when choosing between virtual devices and physical devices: Virtual devices provide the best flexibility - they can be dynamically added to and removed from a running domain, and you can have a large number of them up to a per-domain device limit. Virtual devices are compatible with live migration - domains that exclusively have virtual devices can be live migrated between servers supporting domains. On the other hand: Physical devices provide the best performance - in fact, native "bare metal" performance. Virtual devices approach physical device throughput and latency, especially with virtual network devices that can now saturate 10GbE links, but physical devices are still faster. Physical I/O devices do not add load to service domains - all the I/O goes directly from the I/O domain to the device, while virtual I/O goes through service domains, which must be provided sufficient CPU and memory capacity. Physical I/O devices can be other than network and disk - we virtualize network, disk, and serial console, but physical devices can be the wide range of attachable certified devices, including things like tape and CDROM/DVD devices. In some cases the lines are now blurred: virtual devices have better performance than previously: starting with Oracle VM Server for SPARC 3.1 there is near-native virtual network performance. There is more flexibility with physical devices than before: SR-IOV devices can now be dynamically reconfigured on domains. Tradeoffs one used to have to make are now relaxed: you can often have the flexibility of virtual I/O with performance that previously required physical I/O. You can have the performance and isolation of SR-IOV with the ability to dynamically reconfigure it, just like with virtual devices. Typical deployment A service domain is generally also an I/O domain: otherwise it wouldn't have access to physical device "backends" to offer to its clients. Similarly, an I/O domain is also typically a service domain in order to leverage the available PCI buses. Control domains must be I/O domains, because they boot up first on the server and require physical I/O. It's typical for the control domain to also be a service domain too so it doesn't "waste" the I/O resources it uses. A simple configuration consists of a control domain that is also the one I/O and service domain, and some number of guest domains using virtual I/O. In production, customers typically use multiple domains with I/O and service roles to eliminate single points of failure, as described in Availability Best Practices - Avoiding Single Points of Failure . Guest domains have virtual disk and virtual devices provisioned from more than one service domain, so failure of a service domain or I/O path or device does not result in an application outage. This also permits "rolling upgrades" in which service domains are upgraded one at a time while their guests continue to operate without disruption. (It should be noted that resiliency to I/O device failures can also be provided by the single control domain, using multi-path I/O) In this type of deployment, control, I/O, and service domains are used for virtualization infrastructure, while applications run in guest domains. Changing application deployment patterns The above model has been widely and successfully used, but more configuration options are available now. Servers got bigger than the original T2000 class machines with 2 I/O buses, so there is more I/O capacity that can be used for applications. Increased server capacity made it attractive to run more vertically-scaled applications, such as databases, with higher resource requirements than the "light" applications originally seen. This made it attractive to run applications in I/O domains so they could get bare-metal native I/O performance. This is leveraged by the Oracle SuperCluster engineered systems mentioned previously. In those engineered systems, I/O domains are used for high performance applications with native I/O performance for disk and network and optimized access to the Infiniband fabric. Another technical enhancement is Single Root I/O Virtualization (SR-IOV), which make it possible to give domains direct connections and native I/O performance for selected I/O devices. Not all I/O domains own PCI complexes, and there are increasingly more I/O domains that are not service domains. They use their I/O connectivity for performance for their own applications. However, there are some limitations and considerations: at this time, a domain using physical I/O cannot be live-migrated to another server. There is also a need to plan for security and introducing unneeded dependencies: if an I/O domain is also a service domain providing virtual I/O to guests, it has the ability to affect the correct operation of its client guest domains. This is even more relevant for the control domain. where the ldm command must be protected from unauthorized (or even mistaken) use that would affect other domains. As a general rule, running applications in the service domain or the control domain should be avoided. For reference, an excellent guide to secure deployment of domains by Stefan Hinker is at Secure Deployment of Oracle VM Server for SPARC. To recap: Guest domains with virtual I/O still provide the greatest operational flexibility, including features like live migration. They should be considered the default domain type to use unless there is a specific requirement that mandates an I/O domain. I/O domains can be used for applications with the highest performance requirements. Single Root I/O Virtualization (SR-IOV) makes this more attractive by giving direct I/O access to more domains, and by permitting dynamic reconfiguration of SR-IOV devices. Today's larger systems provide multiple PCIe buses - for example, 16 buses on the T5-8 - making it possible to configure multiple I/O domains each owning their own bus. Service domains should in general not be used for applications, because compromised security in the domain, or an outage, can affect domains that depend on it. This concern can be mitigated by providing guests' their virtual I/O from more than one service domain, so interruption of service in one service domain does not cause an application outage. The control domain should in general not be used to run applications, for the same reason. Oracle SuperCluster uses the control domain for applications, but it is an exception. It's not a general purpose environment; it's an engineered system with specifically configured applications and optimization for optimal performance. These are recommended "best practices" based on conversations with a number of Oracle architects. Keep in mind that "one size does not fit all", so you should evaluate these practices in the context of your own requirements. Summary Higher capacity servers that run Oracle VM Server for SPARC are attractive for applications with the most demanding resource requirements. New deployment models permit native I/O performance for demanding applications by running them in I/O domains with direct access to their devices. This is leveraged in SPARC SuperCluster, and can be leveraged in T-series servers to provision high-performance applications running in domains. Carefully planned, this can be used to provide peak performance for critical applications. That said, the improved virtual device performance in Oracle VM Server means that the default choice should still be guest domains with virtual I/O.

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  • Native packaging for JavaFX

    - by igor
    JavaFX 2.2 adds new packaging option for JavaFX applications, allowing you to package your application as a "native bundle". This gives your users a way to install and run your application without any external dependencies on a system JRE or FX SDK. I'd like to give you an overview of what is it, motivation behind it, and finally explain how to get started with it. Screenshots may give you some idea of user experience but first hand experience is always the best. Before we go into all of the boring details, here are few different flavors of Ensemble for you to try: exe, msi, dmg, rpm installers and zip of linux bundle for non-rpm aware systems. Alternatively, check out native packages for JFXtras 2. Whats wrong with existing deployment options? JavaFX 2 applications are easy to distribute as a standalone application or as an application deployed on the web (embedded in the web page or as link to launch application from the webpage). JavaFX packaging tools, such as ant tasks and javafxpackager utility, simplify the creation of deployment packages even further. Why add new deployment options? JavaFX applications have implicit dependency on the availability of Java and JavaFX runtimes, and while existing deployment methods provide a means to validate the system requirements are met -- and even guide user to perform required installation/upgrades -- they do not fully address all of the important scenarios. In particular, here are few examples: the user may not have admin permissions to install new system software if the application was certified to run in the specific environment (fixed version of Java and JavaFX) then it may be hard to ensure user has this environment due to an autoupdate of the system version of Java/JavaFX (to ensure they are secure). Potentially, other apps may have a requirement for a different JRE or FX version that your app is incompatible with. your distribution channel may disallow dependencies on external frameworks (e.g. Mac AppStore) What is a "native package" for JavaFX application? In short it is  A Wrapper for your JavaFX application that makes is into a platform-specific application bundle Each Bundle is self-contained and includes your application code and resources (same set as need to launch standalone application from jar) Java and JavaFX runtimes (private copies to be used by this application only) native application launcher  metadata (icons, etc.) No separate installation is needed for Java and JavaFX runtimes Can be distributed as .zip or packaged as platform-specific installer No application changes, the same jar app binaries can be deployed as a native bundle, double-clickable jar, applet, or web start app What is good about it: Easy deployment of your application on fresh systems, without admin permissions when using .zip or a user-level installer No-hassle compatibility.  Your application is using a private copy of Java and JavaFX. The developer (you!) controls when these are updated. Easily package your application for Mac AppStore (or Windows, or...) Process name of running application is named after your application (and not just java.exe)  Easily deploy your application using enterprise deployment tools (e.g. deploy as MSI) Support is built in into JDK 7u6 (that includes JavaFX 2.2) Is it a silver bullet for the deployment that other deployment options will be deprecated? No.  There are no plans to deprecate other deployment options supported by JavaFX, each approach addresses different needs. Deciding whether native packaging is a best way to deploy your application depends on your requirements. A few caveats to consider: "Download and run" user experienceUnlike web deployment, the user experience is not about "launch app from web". It is more of "download, install and run" process, and the user may need to go through additional steps to get application launched - e.g. accepting a browser security dialog or finding and launching the application installer from "downloads" folder. Larger download sizeIn general size of bundled application will be noticeably higher than size of unbundled app as a private copy of the JRE and JavaFX are included.  We're working to reduce the size through compression and customizable "trimming", but it will always be substantially larger than than an app that depends on a "system JRE". Bundle per target platformBundle formats are platform specific. Currently a native bundle can only be produced for the same system you are building on.  That is, if you want to deliver native app bundles on Windows, Linux and Mac you will have to build your project on all three platforms. Application updates are the responsibility of developerWeb deployed Java applications automatically download application updates from the web as soon as they are available. The Java Autoupdate mechanism takes care of updating the Java and JavaFX runtimes to latest secure version several times every year. There is no built in support for this in for bundled applications. It is possible to use 3rd party libraries (like Sparkle on Mac) to add autoupdate support at application level.  In a future version of JavaFX we may include built-in support for autoupdate (add yourself as watcher for RT-22211 if you are interested in this) Getting started with native bundles First, you need to get the latest JDK 7u6 beta build (build 14 or later is recommended). On Windows/Mac/Linux it comes with JavaFX 2.2 SDK as part of JDK installation and contains JavaFX packaging tools, including: bin/javafxpackagerCommand line utility to produce JavaFX packages. lib/ant-javafx.jar Set of ant tasks to produce JavaFX packages (most recommended way to deploy apps) For general information on how to use them refer to the Deploying JavaFX Application guide. Once you know how use these tools to package your JavaFX application for other deployment methods there are only a few minor tweaks necessary to produce native bundles: make sure java is used from JDK7u6 bundle you have installed adjust your PATH settings if needed  if you are using ant tasks add "nativeBundles=all" attribute to fx:deploy task if you are using javafxpackager pass "-native" option to deploy command or if you are using makeall command then it will try build native packages by default result bundles will be in the "bundles" folder next to other deployment artifacts Note that building some types of native packages (e.g. .exe or .msi) may require additional free 3rd party software to be installed and available on PATH. As of JDK 7u6 build 14 you could build following types of packages: Windows bundle image EXE Inno Setup 5 or later is required Result exe will perform user level installation (no admin permissions are required) At least one shortcut will be created (menu or desktop) Application will be launched at the end of install MSI WiX 3.0 or later is required Result MSI will perform user level installation (no admin permissions are required) At least one shortcut will be created (menu or desktop)  MacOS bundle image dmg (drag and drop) installer Linux bundle image rpm rpmbuild is required shortcut will be added to the programs menu If you are using Netbeans for producing the deployment packages then you will need to add custom build step to the build.xml to execute the fx:deploy task with native bundles enabled. Here is what we do for BrickBreaker sample: <target name="-post-jfx-deploy"> <fx:deploy width="${javafx.run.width}" height="${javafx.run.height}" nativeBundles="all" outdir="${basedir}/${dist.dir}" outfile="${application.title}"> <fx:application name="${application.title}" mainClass="${javafx.main.class}"> <fx:resources> <fx:fileset dir="${basedir}/${dist.dir}" includes="BrickBreaker.jar"/> </fx:resources> <info title="${application.title}" vendor="${application.vendor}"/> </fx:application> </fx:deploy> </target> This is pretty much regular use of fx:deploy task, the only special thing here is nativeBundles="all". Perhaps the easiest way to try building native bundles is to download the latest JavaFX samples bundle and build Ensemble, BrickBreaker or SwingInterop. Please give it a try and share your experience. We need your feedback! BTW, do not hesitate to file bugs and feature requests to JavaFX bug database! Wait! How can i ... This entry is not a comprehensive guide into native bundles, and we plan to post on this topic more. However, I am sure that once you play with native bundles you will have a lot of questions. We may not have all the answers, but please do not hesitate to ask! Knowing all of the questions is the first step to finding all of the answers.

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  • Messaging Systems – Handshaking, Reconciliation and Tracking for Data Transparency

    - by Ahsan Alam
    As many corporations build business partnerships with other organizations, the need to share information becomes necessary. Large amount of data sharing using snail mail, email and/or fax are quickly becoming a thing of the past. More and more organizations are relying heavily on Ftp and/or Web Service to exchange data. Corporations apply wide range of technologies and techniques based on available resources and data transfer needs. Sometimes, it involves simple home-grown applications. Other times, large investments are made on products like BizTalk, TIBCO etc. Complexity of information management also varies significantly from one organizations to another. Some may deal with handful of simple steps to process and manage shared data; whereas others may rely on fairly complex processes with heavy interaction with internal and external systems in order to serve the business needs. It is not surprising that many of these systems end up becoming black boxes over a period of time. Consequently, people and business start to rely more and more on developers and support personnel just to extract simple information adding to the loss of productivity. One of the most important factor in any business is transparency to data irrespective of technology preferences and the complexity of business processes. Not knowing the state of data could become very costly to the business. Being involved in messaging systems for some time now, I have heard the same type of questions over and over again. Did we transmit messages successfully? Did we get responses back? What is the expected turn-around-time? Did the system experience any errors? When one company transmits data to one or more company, it may invoke a set of processes that could complete in matter of seconds, or it could days. As data travels from one organizations to another, the uncertainty grows, and the longer it takes to track uncertain state of the data the costlier it gets for the business, So, in every business scenario, it's extremely important to be aware of the state of the data.   Architects of messaging systems can take several steps to aid with data transparency. Some forms of data handshaking and reconciliation mechanism as well as extensive data tracking can be incorporated into the system to provide clear visibility to the data. What do I mean by handshaking and reconciliation? Some might consider these to be a single concept; however, I like to consider them in two unique categories. Handshaking serves as message receipts or acknowledgment. When one transmits messages to another, the receiver must acknowledge each message by sending immediate responses for each transaction. Whenever we use Web Services, handshaking is often achieved utilizing request/reply pattern. Similarly, if Ftp is used, a receiver can acknowledge by dropping messages for the sender as soon as the files are picked up. These forms of handshaking or acknowledgment informs the message sender and receiver that a successful transaction has occurred. I have mentioned earlier that it could take anywhere from a few seconds to a number of days before shared data is completely processed. In addition, whenever a batched transaction is used, processing time for each data element inside the batch could also vary significantly. So, in order to successfully manage data processing, reconciliation becomes extremely important; otherwise it may result into data loss or in some cases hefty penalty. Reconciliation can be done in many ways. Partner organizations can share and compare ad hoc reports to achieve reconciliation. On the other hand, partners can agree on some type of systematic reconciliation messages. Systems within responsible parties can trigger messages to partners as soon as the data process completes.   Next step in the data transparency is extensive data tracking. Some products such as BizTalk and TIBCO provide built-in functionality for data tracking; however, built-in functionality may not always be adequate. Sometimes additional tracking system (or databases) needs to be built in order monitor all types of data flow including, message transactions, handshaking, reconciliation, system errors and many more. If these types of data are captured, then these can be presented to business users in any forms or fashion. When business users are empowered with such information, then the reliance on developers and support teams decreases dramatically.   In today's collaborative world of information sharing, data transparency is key to the success of every business. The state of business data will constantly change. However, when people have easier access to various states of data, it allows them to make better and quicker decisions. Therefore, I feel that data handshaking, reconciliation and tracking is very important aspect of messaging systems.

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  • Oracle Fusion Middleware Innovation Award Winners 2012: ADF & Fusion Development

    - by Dana Singleterry
    Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Oracle Fusion Middleware Innovation Awards honor customers for their cutting-edge solutions using Oracle Fusion Middleware. Winners are selected based on the uniqueness of their business case, business benefits, level of impact relative to the size of the organization, complexity and magnitude of implementation, and the originality of architecture. The awards were presented during Oracle OpenWorld 2012 and following winners are for the category of ADF & Fusion Development. Micros – an OPN Platinum partner – has been working closely with Oracle product management teams in applying industry best practices in the development of their solutions. Their current application suite for the hospitality industry was built on Oracle Forms and the Oracle database running on MS Windows. The next generation of this suite is being developed and released in modules that are now based on Oracle FMW (including ADF) 11g technologies and Oracle Database 11g all running on Oracle Linux. The primary driver was that of modernization and hence the reason Oracle ADF was selected to provide a rich UI for business processes that could be served up through traditional methods or through mobile devices globally. SOA Suite & ADF allowed for loosely-coupled services that could evolve with the needs of the business. Micros's application innovations includes the use of business application portlets that have been published from ADF Faces Task Flows generated using WebCenter portlet libraries  & Oracle Metadata Services (MDS) with multi-layered customizations using Oracle WebCenter Composer. PCS (Marfin Egnatia Bank of Greece) – PCS Wealth Management is a WM Software Solution, which captures and automates the WM business processes allowing Service Providers to allocate enough time and effort into Customer Service and Investment Strategies, under Advisory or Execution-Only Services. The Product is built upon the latest Web Technologies and ensures Best Practices covering all functional expectations, meeting local regulatory requirements and discovering successful opportunities for the WM Customers' Portfolios. The new unified Wealth Management system offers an unparalleled User Interface taking full advantage of the user friendly ADF Faces Components to a great extent, all serving Private Banking purposes. The application offers a true Account Officer Cockpit with shallow navigation, one-click access to informed decisions and a perfect customer service. ADF Grids and Pivots, the Data Visualization Components, as well as the Calendar and Map Components are cleverly used to help the user eliminate the usage of Excel, Outlook and other systems. PCS's application is unique in the way it leverages the ADF Faces data visualization components to create a truly attractive and insightful dashboard for their application. PCS Wealth Management Demo Qualcomm – Qualcomm, a $17B per year company, designs and sells semiconductor products for wireless telecommunications, mobile and computing markets. In addition, Qualcomm companies provide various hardware and software products to facilitate the design, development and deployment of phones and the applications that run on them. Qualcomm’s challenge has been to not only develop and deploy new business system functions to keep pace with customer demand, but also to provide a customer collaboration capability that is sufficiently robust, easy to use, and flexible to meet emerging and future needs. Qualcomm has taken successful steps in building and deploying the customer engagement platform Ieveraging various Oracle technologies including Fusion Middleware (ADF, SOA, OBIEE) and their proven ERP foundation of EBS and 11g databases. The new platform delivers a more unified and “seamless” business solution with a consistent, modern “look and feel” all based on standard business processes which facilitate efficient collaboration with Qualcomm and its customers. The look and feel leverages ADF in innovative ways and includes hover over navigation, custom pagination components, and skinning. Qualcomm has exposed a services layer that provides significant functionality including order-to-ship, quote-to-order, customer on-boarding and contract validation. Qualcomm's creative designs leverage Oracle's SOA Suite to integrate with Oracle EBS and desperate applications to provide a rich user interface through the use use of Oracle ADF Faces Rich Client Components providing a self-service solution to their customers.

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  • Lync Server 2010

    - by ManojDhobale
    Microsoft Lync Server 2010 communications software and its client software, such as Microsoft Lync 2010, enable your users to connect in new ways and to stay connected, regardless of their physical location. Lync 2010 and Lync Server 2010 bring together the different ways that people communicate in a single client interface, are deployed as a unified platform, and are administered through a single management infrastructure. Workload Description IM and presence Instant messaging (IM) and presence help your users find and communicate with one another efficiently and effectively. IM provides an instant messaging platform with conversation history, and supports public IM connectivity with users of public IM networks such as MSN/Windows Live, Yahoo!, and AOL. Presence establishes and displays a user’s personal availability and willingness to communicate through the use of common states such as Available or Busy. This rich presence information enables other users to immediately make effective communication choices. Conferencing Lync Server includes support for IM conferencing, audio conferencing, web conferencing, video conferencing, and application sharing, for both scheduled and impromptu meetings. All these meeting types are supported with a single client. Lync Server also supports dial-in conferencing so that users of public switched telephone network (PSTN) phones can participate in the audio portion of conferences. Conferences can seamlessly change and grow in real time. For example, a single conference can start as just instant messages between a few users, and escalate to an audio conference with desktop sharing and a larger audience instantly, easily, and without interrupting the conversation flow. Enterprise Voice Enterprise Voice is the Voice over Internet Protocol (VoIP) offering in Lync Server 2010. It delivers a voice option to enhance or replace traditional private branch exchange (PBX) systems. In addition to the complete telephony capabilities of an IP PBX, Enterprise Voice is integrated with rich presence, IM, collaboration, and meetings. Features such as call answer, hold, resume, transfer, forward and divert are supported directly, while personalized speed dialing keys are replaced by Contacts lists, and automatic intercom is replaced with IM. Enterprise Voice supports high availability through call admission control (CAC), branch office survivability, and extended options for data resiliency. Support for remote users You can provide full Lync Server functionality for users who are currently outside your organization’s firewalls by deploying servers called Edge Servers to provide a connection for these remote users. These remote users can connect to conferences by using a personal computer with Lync 2010 installed, the phone, or a web interface. Deploying Edge Servers also enables you to federate with partner or vendor organizations. A federated relationship enables your users to put federated users on their Contacts lists, exchange presence information and instant messages with these users, and invite them to audio calls, video calls, and conferences. Integration with other products Lync Server integrates with several other products to provide additional benefits to your users and administrators. Meeting tools are integrated into Outlook 2010 to enable organizers to schedule a meeting or start an impromptu conference with a single click and make it just as easy for attendees to join. Presence information is integrated into Outlook 2010 and SharePoint 2010. Exchange Unified Messaging (UM) provides several integration features. Users can see if they have new voice mail within Lync 2010. They can click a play button in the Outlook message to hear the audio voice mail, or view a transcription of the voice mail in the notification message. Simple deployment To help you plan and deploy your servers and clients, Lync Server provides the Microsoft Lync Server 2010, Planning Tool and the Topology Builder. Lync Server 2010, Planning Tool is a wizard that interactively asks you a series of questions about your organization, the Lync Server features you want to enable, and your capacity planning needs. Then, it creates a recommended deployment topology based on your answers, and produces several forms of output to aid your planning and installation. Topology Builder is an installation component of Lync Server 2010. You use Topology Builder to create, adjust and publish your planned topology. It also validates your topology before you begin server installations. When you install Lync Server on individual servers, the installation program deploys the server as directed in the topology. Simple management After you deploy Lync Server, it offers the following powerful and streamlined management tools: Active Directory for its user information, which eliminates the need for separate user and policy databases. Microsoft Lync Server 2010 Control Panel, a new web-based graphical user interface for administrators. With this web-based UI, Lync Server administrators can manage their systems from anywhere on the corporate network, without needing specialized management software installed on their computers. Lync Server Management Shell command-line management tool, which is based on the Windows PowerShell command-line interface. It provides a rich command set for administration of all aspects of the product, and enables Lync Server administrators to automate repetitive tasks using a familiar tool. While the IM and presence features are automatically installed in every Lync Server deployment, you can choose whether to deploy conferencing, Enterprise Voice, and remote user access, to tailor your deployment to your organization’s needs.

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